Crm manager jobs
Battersea is currently undergoing a significant transformation programme (known as Launchpad) to deliver real change in the way we work with, utilise, and learn from data. Our new approach will enable smoother animal, customer and supporter journeys and will help us embed a truly data and insight-driven approach to decision-making at Battersea. The first phase of the programme, to implement Salesforce Lightning for the Animal Operations and Clinic side of our business, went live in Summer 2025.
This role, working with CRM support colleagues, will be responsible for the ongoing support and maintenance needs for the new Salesforce Lightning CRM and other related applications as they are launched. They will work closely with system users to efficiently resolve tickets received to the helpdesk and proactively investigate and troubleshoot issues to provide root cause.
This is an exciting opportunity for someone looking to help contribute to the future of data at Battersea, open to working in a dynamic and fast-paced environment, with a desire to contribute to first class CRM support.
Overall objectives:
- Provide efficient and effective support to Battersea’s CRM system users.
- Support the work of the wider Data Applications team and contribute to the design and delivery of effective system processes.
- Undertake various system housekeeping activities to ensure that the systems and data remain robust and accurate.
- Continuously look for areas of potential improvement to systems and processes and make recommendations where appropriate.
What we can offer you:
In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:
- 28 days of annual leave (plus 8 days paid public holidays) per year.
- Discounted gym memberships and cycle to work schemes.
- Employee Assistance Programme and access to Wellbeing Resources.
- Generous pension contributions - up to 10% employer contribution.
- Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
- Annual interest-free season ticket loans.
We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.
Our hybrid working model:
We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.
Diversity and inclusion:
We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.
We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.
As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best.
More about us:
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.
Acceptable use of AI:
At Battersea, we value expertise. We recognise each candidate that applies to us will have a range of expertise they can offer us, so we want to hear about this in your own words. We understand the support that generative artificial intelligence (AI) software can offer but it can also lead to numerous applications presenting as generic and impersonal. This makes it difficult to gain understanding of your unique experience.
To best showcase yourself, we encourage you to write your responses without the assistance of AI. If you require the use of AI software to aid in completing your application, we ask you use the generative responses as a prompt for writing your answers and avoid copying and pasting. You must also ensure the information presented in your application accurately reflects your experience.
Closing date: 9th December 2025
All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.
Interview Date(s): To be confirmed
For full details on the role, please download the recruitment pack.
Battersea is here for every dog and cat, and has been since 1860. We believe that every dog and cat deserves the best.



The client requests no contact from agencies or media sales.
Our Vision: A UK where “No good food goes to waste”.
We are UK’s national network of charitable food redistributors, made up of 18 independent organisations. Together, we take good quality surplus food from right across the food industry and get it to approximately 8,500 frontline charities and community groups. Every week we provide enough food to create almost a million meals for vulnerable people. There has never been a more exciting time to join an organisation at the heart of public consciousness.
FareShare is an equal opportunity employer, and we welcome applications from all backgrounds and abilities and as a Disability Confident Employer, we provide reasonable adjustments.
We aim to recruit from a wide variety of backgrounds, not just because it’s the right thing to do, but because it makes our company stronger. If you share our values and our commitment to redistributing surplus food, come and join us.
The Role
The Recruitment Support Executive plays a key role in driving FareShare's mission to fight food poverty by providing exceptional support to both internal and external stakeholders. With in-depth knowledge of FareShare Go policies, systems, and platforms, you'll use your strong communication and problem-solving skills to address partner inquiries, uncover root causes, and ensure timely resolutions.
Beyond individual cases, you'll identify trends and suggest improvements to enhance our services. Relationship-building is at the heart of this role—whether managing customer concerns, resolving conflicts, or collaborating with colleagues, you’ll be pivotal in delivering a top-tier experience. As a brand ambassador, you'll advocate for our community partners, ensuring food reaches those in need across the UK.
Main Areas of Responsibility
- Resolving Support Issues: Provide high-quality, seamless support to charities, promptly addressing issues and cross team collaboration to ensure high customer service and a resolution to issues raised.
- CRM Management: Utilize the CRM system to maintain accurate records of charities and scheduled donations, ensuring smooth operations and up-to- date information.
- Supporting and onboarding charities new to the program, ensuring thorough, detailed information is provided and charities have understanding around the program and the requirements.
- Transition charities from initial onboarding to ongoing support, aiding in engagement and retention efforts.
- Charity Recruitment & Lead Generation: Assess charity eligibility and their capacity for surplus food, aiming to maximize donations. Assist with the rollout of new retailers and pilot initiatives.
- Advocate for community partners and help ensure food reaches those in need, supporting FareShare’s mission to combat food poverty in the UK
Person Specification
Essential Criteria
- Strong communication and interpersonal skills
- Excellent analytical abilities with a keen attention to detail
- Empathetic team player, with a collaborative approach
- Exceptional time management and the ability to prioritize tasks effectively
- Strong relationship-building skills, fostering trust and collaboration
- Highly organized, with a proven track record of delivering high-quality results
- Ability to manage and analyse data efficiently
- Demonstrated capability to build cross-team connections and share best practices
- Flexibility to travel across the UK as needed for the role
Desirable Criteria
- Familiarity with CRM platforms, particularly Salesforce
- Experience using Power BI for reporting and analysis
- Independent, innovative, and creative thinker
- Proven track record in similar roles across any sector
- Understanding of the "not-for-profit" sector
- Previous experience working with food waste in either an academic or professional context is a plus
Competencies and Behaviours
- An understanding of and commitment to FareShare’s mission.
- A commitment to Equal Opportunities.
- Flexibility and collaborative style of working across FareShare and with all our stakeholders.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
For 140 years, the Forces Employment Charity has proudly supported Service leavers, veterans, and their families in building successful civilian careers.
We provide veterans with life-long, life-changing support, jobs, and training opportunities, regardless of circumstances, rank, length of service, or reason for leaving.
Brief role description:
The Specialist Employment Consultant will be working as part of a national, decentralised, cohesive team, supporting Armed Forces Veterans with (multiple) barriers to employment, to build confidence, gain new skills, and enter sustainable employment.
Interested? Want to know more about the Charity? Check out our Website
Eager to know more the role? Have a look at the Job Description attached
What’s in it for you? Check out our Benefits.
Have we convinced you to apply? If so, submit your CV and Covering Letter by closing date Tuesday 23 December 2025
Got questions about the role? Get in touch with the People Team
Please note: Applications will be reviewed and interviews conducted throughout the duration of this advert; therefore, we may at any time bring the closing date forward. We encourage all interested applicants to apply as soon as possible.
If you are an internal applicant, please ensure you have made The People Team aware before applying.
We are committed to equal opportunities and improving the working lives of our staff by fostering an inclusive, supportive environment where everyone, including those with disabilities, can thrive, develop, and achieve their full potential. We actively encourage applications from individuals with diverse backgrounds and ensure reasonable adjustments are made to support candidates with disabilities throughout the recruitment process.
We actively recruit citizens of all backgrounds, but the nature of our work in specific departments means that residency and security requirements can be more tightly defined than others. You will be asked about this throughout the recruitment process.
We provide life-changing support, jobs and training opportunities to Service leavers, veterans, reservists and their spouses, partners and Children


Supporter Experience Officer
30 - 37 hours per week
Full year or Term-time contract considered
Treloar’s is a charity that provides outstanding education, therapy and care to physically disabled young people, and empowers them to live more independent and fulfilling lives. Our work is only possible thanks to the incredible generosity and loyalty of our supporters – and that’s where you come in.
We’re looking for a motivated and detail-focused Supporter Experience Officer to help deliver an exceptional experience for our donors and event supporters. You’ll play a key role in ensuring our supporter data is accurate and meaningful, enabling us to communicate in a personal, timely, and inspiring way.
Working closely with the wider fundraising team, you’ll help develop creative and engaging supporter journeys, automate processes, and develop lasting relationships with the people who make our work possible.
What you’ll do:
- Manage supporter data and segmentation for mailings, e-newsletters, and campaigns
- Deliver timely, personalised thank-you messages and donor communications
- Support donor retention by monitoring giving patterns and engaging lapsed supporters
- Develop supporter journeys and automated touchpoints across email and CRM
- Help ensure every donor feels valued and connected to Treloar’s mission
- Contribute to events and fundraising campaigns, occasionally outside office hours
Salary:
£27,532 per annum (Term-time only contract — pro rata for part-time, based on 42 hours)
£27,507 per annum (Full-year contract — pro rata for part-time, based on 36.5 hours)
We’re looking for someone who:
- Experience working with supporter databases (CRM experience ideal)
- Good level of standard education including Maths and English
- Proficient in using Microsoft Office Suite
- Strong attention to detail and an enthusiasm for using data
- The ability to plan, prioritise, and manage a varied workload
- A friendly, collaborative, and proactive approach
- A genuine passion for Treloar’s mission and values
Why join us?
At Treloar’s, you’ll be part of a passionate team making a real difference in young people’s lives. You’ll enjoy:
- A supportive and inclusive working environment
- The chance to be part of a purpose-driven organisation with a real sense of community
- Excellent training & development opportunities
- Life insurance & Critical Illness Cover
- Group Personal Pension & Occupational Health schemes
- Health Cash Plan & Perkbox discount scheme
- Free wellbeing activities (e.g. gym/yoga/Pilates)
- Free parking & many other benefits
How to apply?
To apply, please complete our online application form, alternatively please call our Recruitment Team to discuss further.
Closing date: Wednesday 10th December at 12pm
Interview date: W/C 15th December 2025
Treloar Trust is committed to safeguarding children, young people and vulnerable adults. All successful candidates will be subject to a DBS Check along with other relevant employment checks.
For access to the child protection policy and practices of the school or college, as well as the policy regarding the employment of ex-offenders, please click on the following LINK
Registered charity number 1092857.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Key Responsibilities
Finance
- Responsible for processing all income in SAGE from various platforms reconciling income to bank statements.
- Responsible for processing monthly/annual journal and accruals
- Responsible for sales invoicing.
- Perform monthly CRM-Accounting software reconciliation.
- Helping to improve finance processes and systems.
- Monthly claim and process monthly Internal Gift Aid claims and reconcile External Gift Aid with Fundraising Team.
- Support Finance Manager with a variety of monthly and quarterly reconciliations and ad-hoc reports
- Oversee customer invoicing and Credit Control.
- Assist the external auditors during their audit fieldwork
- Coordinate financial tasks for Major Fundraising Events (pre and post activities)
- Attend the major Fundraising events
- Acting as point of contact for income related queries
- Support with bank reconciliation,
- Support with preparation of fixed assets register
- Assist in the preparation of VAT returns
- Assist in the preparation of Budgets, Reforecasts and Management Accounts
- Keep financial procedures and other documents up to date.
- Provide training to budget holders
Other
- Maintain records of procedures, sharing best-practice with the rest of the team
- Provide support and cover as required to the Finance and Operations team.
- Respond to and direct general office inquiries by phone or email.
The above list is not exclusive of exhaustive, and the post holder will be required to undertake such duties as may reasonable be expected.
At Back Up, we inspire people affected by spinal cord injury to get the most out of life.



Digital Communications Officer
Maternity Cover (Jan 2026 - Jan 2027)
Hybrid / London
Starting from £36,272 + benefits
We’re looking for a Digital Communications Officer to support the Digital Communications Manager in promoting, strengthening, and protecting the reputation of the Academy by delivering and evaluating digital campaigns across key communications channels that engage and influence new and existing audiences.
You will achieve this by creating high-quality, engaging written and visual content that is on brand and optimised for different audiences and digital channels used by the Academy, including social media channels (LinkedIn, X, Instagram, Bluesky and YouTube), email and our website. You will work closely and collaboratively with colleagues across the Academy and external partners, including influential UK and international medical researchers as well as patients, carers and the public, to help shape our work.
What you will be doing
- Preparing engaging written and visual content for social media, email campaigns and the Academy website in collaboration with the Digital Communications Manager, Creative Content Manager and the wider communications team.
- Working on projects and tasks across social, email, website and content creation as required.
- Implementing evidence-based digital comms plans, focusing on optimisation, consistency, accessibility, engagement and impact.
- Working with colleagues to identify and action digital opportunities and projects, connecting with diverse audiences and stakeholders, while being aware of new technologies, such as AI, with consideration to ethics and reputational risk.
- Embedding user experience, accessibility, and audience needs throughout your work.
- Effectively recording and monitoring digital data and metrics, adopting a data-driven approach to projects.
- Using our email marketing and CRM platforms, Dotdigital and Salesforce, to manage and deliver email campaigns.
- Supporting the capture and editing of short-form video content and post as part of multi-platform campaigns.
- Developing and maintaining effective working links with appropriate representatives at peer organisations, including other National Academies, Government departments, universities and research funders.
What you bring to the role
- An interest in science and health communications.
- Knowledge of digital communications platforms, such as content management systems (CMS), customer relationship management (CRM) systems, and email marketing platforms.
- An interest in current social media and digital trends, including the production and use of short-form video content.
- Skills in digital monitoring, evaluation and reporting, including knowledge of reporting tools for social media, email marketing and websites, ideally including Google Analytics.
- Excellent written and verbal communication skills with an eye for visual content design, plus the ability to turn written copy into engaging and accessible digital content for use across social media, websites and email.
- Being a team player who enjoys working collaboratively and supporting colleagues.
- Possessing strong organisational skills with the ability to manage multiple tasks and meet deadlines.
- Anticipating reputational risks and taking ownership to ensure robust results, alongside being able to work flexibly and to deadlines on reactive communications projects.
Benefits
- Salary progression framework
- Hybrid and agile working
- 29 days annual leave, including Christmas closure dates, plus bank holidays (pro rata)
- Regular organisation-wide Wellbeing Days
- Pension (the Academy offers a flexible contribution structure with a minimum employer contribution of 8% up to a maximum of 13% of gross salary, with an employee contribution ranging from 3% to 8%)
- Life assurance
- Vitality Private Medical Insurance, on completion of probation
- SimplyHealth Cash Plans, on completion of probation
- Season ticket travel loan (interest-free), on completion of probation
- Cycle to work scheme, available on completion of probation
- Family-friendly benefits – enhanced maternity and paternity leave (subject to qualifying period), coaching for parents returning to work
- Subscription to Headspace and Class Pass
- Staff training to support your development, including EDI training
For more information and to apply, please visit our careers page.
Closing date: 8 December 2025.
Interview date: 17/18 December 2025 (held online).
Please note we are unable to offer visa sponsorship.
This is an exciting time to join London’s Air Ambulance Charity. Our mission is to use everything we know, our specialist skills and unmatched experience to save lives and ensure the best outcomes for our patients across London. We’ve recently launched a new strategy that outlines our aims for the next 15 years, from delivering clinical innovation to investing in research, training and education, so that we can be there for the patient of tomorrow that we couldn’t save today.
Achieving this depends on high-performing fundraising and supporter engagement, enabled by accurate, timely and insightful data. Our Microsoft Dynamics 365 CRM sits at the heart of these operations — powering campaigns, supporter journeys and reporting. The Data Team manages the quality, integrity and flow of data that drives these outcomes.
We went live with our new CRM, Dynamics CE, in July 2024 and are now refining our processes and data flows to ensure all teams have the right skills, data and support to fully utilise the system.
As Data Officer, you’ll provide first-line CRM support and training to the fundraising team, helping them use the system effectively to reach their ambitious income targets.
You’ll be part of an expanding Data Team responsible for managing data flows for all fundraising income, including our weekly lottery, producing selections for communications and supporting Power BI reporting.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Location: Ware, Hertfordshire, SG12 8LX: on site or hybrid; remote working will also be considered.
Team: Marketing & Communications Team
Reports To: Head of Marketing & Communications
Salary: £26,523 per annum
Employment Type: Full-Time
All Nations Christian College has been leading the way in cross-cultural mission training for over 60 years. We provide a flexible undergraduate programme validated by The Open University, alongside specialist short courses and a well-established postgraduate programme for mission leaders. Based in the UK, north of London, we are an independent, evangelical, interdenominational Bible college welcoming students from all over the world. Our mission is to serve the global church by training disciples of Jesus Christ for mission in a multicultural world.
Role Overview
The Donor Relations Officer will be responsible for crafting compelling, donor-centred communications that strengthen long-term relationships with partners and supporters, deepen engagement and inspire giving. One of the main areas of responsibility will be to produce proposals and reports for stakeholders, especially strategic partners and donors. The postholder will work closely with the other members of the Marketing and Communications team, as well as collaborating with other departments within the college. The ideal candidate will have proven experience of producing copy for fundraising and donor relations purposes, and will be a skilled storyteller who can translate the strategic objectives of the college into resonant narratives, understands donor motivations, and writes with clarity, empathy, and purpose.
Key Responsibilities
Fundraising & Stewardship Writing
- Develop persuasive and high-quality copy for multi-channel fundraising campaigns (direct mail, email, website, social media etc.)
- Write impact reports and stewardship letters that convey gratitude and demonstrate impact.
- Create case statements, proposals, and presentations for major donor and foundation audiences.
- Oversee the ongoing use of Donorfy CRM to ensure it functions in a way that optimises ANCC's efficiency and makes full use of its functionality; carry out system integrations as needed.
Storytelling & Content Development
- Interview students, alumni, partners, staff and donors to develop authentic, mission-driven stories.
- Adapt organizational content for various donor segments, ensuring a consistent voice and message.
- Collaborate within the Marketing & Communications team to pair copy with strong visuals, and input to other priority projects as required.
Editing & Quality Control
- Proofread and edit donor communications to ensure accuracy, clarity, and alignment with the college ethos and brand guidelines.
- Maintain a consistent, donor-focused tone across all written materials.
Collaboration & Strategy
- Work closely with the members of the Marketing & Communications team to align donor messaging with campaign goals.
- Collaborate with other teams across the college including the Academic, Training and Finance Teams.
- Contribute to the development of content calendars and communication strategies.
- Track and analyse response rates and engagement to inform future copy.
· Fully participate in All Nations community activities when possible.
Qualifications
Required:
- Bachelor’s degree in Communications, Journalism, Marketing, English, or related field, or equivalent work experience.
- 3+ years’ professional writing experience, preferably in donor relations and fundraising communications.
- Proven ability to write clear, compelling, and engaging copy and marketing materials for diverse audiences.
- Strong interviewing, research, and storytelling skills.
- Excellent editing and proofreading abilities with strong attention to detail.
- Familiarity with donor stewardship best practices and fundraising language.
- Experience of producing and tracking fundraising campaigns, tracking impact, reporting and lesson learning.
- Excellent written and verbal communication skills, including the ability to effectively present information and engage cross-culturally.
- Ability to work collaboratively within a multicultural team and wider organisational departments.
- Experience with CRM or donor database systems.
Preferred:
- Knowledge of direct response fundraising principles.
- Basic understanding of SEO and digital content best practices, and awareness of upcoming trends and changes in the sector, including best use of AI.
- Experience of working with Canva and other document editing software which pair visuals with text.
- A heart for Christian cross-cultural mission and commitment to the goals and ethos of All Nations Christian College.
Core Competencies
- Mission Alignment: Deep commitment to the organization’s mission and values.
- Empathy: Ability to write from the donor’s perspective, honouring their role in making impact possible.
- Creativity: Innovative in approach while respecting brand and voice consistency.
- Collaboration: Works well across teams and responds constructively to feedback.
- Deadline-Driven: Manages multiple projects efficiently while maintaining high quality.
Other Information
· There is a genuine requirement for this role to be filled by a committed Christian who is passionate about cross cultural mission and fully able to articulate the overall purpose as well as the detail of the College’s mission, from a personal faith basis.
· All Nations Christian College is committed to safeguarding children and adults at risk from abuse and neglect. We expect all staff who work with us to share this commitment, and staff will be required to be checked with the Disclosure & Barring Service (DBS).
· Located at Easneye, Ware, Hertfordshire, UK: this role can be on-site or hybrid; remote working will also be considered.
· Working hours at college are 8.40am - 5.10pm. Occasional weekends and evenings will be required in this role eg for events
· Holiday: 30 days per annum (pro rata) plus 6 of the 8 bank holidays when they fall on a normal working day.
· Applicants must have the right to work in the UK
Benefits
§ Salary of £26,523 per annum
§ Employer pension contributions of 8%. A salary sacrifice scheme option is also available.
§ Life Assurance of three times salary
§ Employee Assistance Programme
§ 30 days holiday per annum plus bank holidays (excluding the May bank holidays) plus the days the College is closed between Christmas and New Year.
Free, freshly prepared lunch at the College on your working days on site.
To cultivate biblically rooted, hope-filled and culturally relevant engagement with God's mission by training and equipping disciples of Jesus Christ



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you a strong marketer who can help us achieve our vision of making legacy giving a social norm across the UK?
At Remember A Charity, we're looking for a marketer with exceptional communication and planning skills, who will be inspired by the opportunity to play this key role in a small but dynamic team.
Remember A Charity (part of the Chartered Institute of Fundraising)
Hours: Full Time (35 hours per week). Requirement to work outside of regular office hours occasionally, as required, with time off in lieu.
Key benefits:
- Leave: 25 days per year (rising to 30 with service) + bank holidays.
- Pension scheme: After probation ends, we offer up to 7.5% employers’ contribution to our stakeholder pension scheme.
- Enhanced sick pay from day one.
- Great work/life balance through flexible and remote-first working.
- We also focus on staff wellbeing, training and development and support you with your volunteering.
- See our benefits list for all other details
Location: This is predominantly a home-based role, days in the office in Bermondsey, London will be agreed with the line manager. Occasional travel will be required to scheduled meetings/training/events.
The Chartered Institute is proud to be an equal-opportunity employer committed to a diverse and inclusive workplace where we can all be ourselves and succeed on merit. We particularly welcome applications from those who are significantly underrepresented in our sector, such as Black, Asian, people of colour, or from a specific minoritised ethnicity, neurodivergent, oppressed, or marginalised individuals or groups.
About us
Remember A Charity
Remember A Charity is a vibrant behaviour change campaign that aims to inspire the public to leave a charitable gift in their Will. Working collaboratively, the campaign’s mission is to do what no organisation can do alone, growing the legacy market and normalising charitable gifts in Wills.
Why grow legacy giving? Charitable gifts in Wills are one of the largest sources of voluntary income in the UK, raising £4.5 billion for good causes each year. As such, it’s a crucial source of income for thousands of charities, particularly in the current economic climate.
Established in 2000, Remember A Charity now represents almost 200 member charities, who work together to drive change through inspiring consumer campaigns, strategic partnerships with solicitors, Will-writers and professional advisers, and by lobbying government to enhance the wider legacy giving environment. The consortium encompasses a diverse range of charities, giving them the platform, resources and guidance to maximise their legacy fundraising. Remember A Charity works all year round to promote legacy giving, also running Remember A Charity Week each September as a central focal point for public awareness activity.
Our four key strategic pillars are:
- Inspiring the UK public to leave a charitable legacy
- Embedding legacy giving across Will-writing and estate planning
- Influencing government & decision-makers to protect and nurture the future of charitable legacies
- Equipping & enabling our members to maximise their legacy fundraising
Remember A Charity is part of the Chartered Institute of Fundraising and our goals align with its strategic priority of growing charitable giving.
Chartered Institute of Fundraising (CIOF)
The Chartered Institute of Fundraising is the UK's professional membership body for fundraisers, championing excellence, providing professional development and education, and fostering connections across the sector. We've launched a new ten-year strategy to tackle critical challenges like diminishing income, increasing demand for services, and issues such as fundraiser burnout and lack of investment that are impacting charities nationwide. We believe that every fundraiser should feel valued and nurtured.
This strategy focuses on four key pillars with clear five and ten-year targets: attracting, retaining, and nurturing fundraising talent to combat the "revolving door"; reframing the narrative to change perceptions of fundraising and drive investment; driving excellent fundraising practice, setting standards, ethics and guidance to build public trust; and fostering a culture that inspires more people to give to reverse declining donor numbers. Our ultimate aim is to double our impact in a decade, ensuring a sustainable future for both fundraisers and charities.
Role Background
This is a unique opportunity to use your creativity and marketing expertise to help charities across the UK grow their legacy giving and increase their resilience for the years ahead. The Marketing Manager will work within a small and talented staff team at Remember A Charity to expand its reach, grow its network and build engagement among its key audiences: charities, professional advisers and the giving public. The priorities for the Marketing Manager are to develop and deliver a marketing and communications plan in line with the campaign strategy.
Reporting Structure
Reports to: Lucinda Frostick, Director of Remember A Charity
Job Description
Job purpose: To lead and develop Remember A Charity’s marketing and communications programme, in line with our core mission of making legacy giving a social norm. This core focus of the role is on growing and engaging our audiences across the charity sector (members and non-members) and professional adviser communities (solicitors, Will-writers, wealth advisers).
The Marketing Manager will also contribute to the development of our consumer PR, marketing and digital programmes, led by the Director and Digital Communications Manager respectively.
This role would suit a confident and creative individual who is enthused by the opportunity of helping charities across the UK to grow and develop their long-term income. The successful candidate will work closely with the campaign’s members, professional advisers and, of course, colleagues within Remember A Charity and the wider CIOF.
Key Accountabilities:
- Lead the planning, delivery, and evaluation of marketing activities targeting charity sector and professional adviser audiences, aligned with organisational strategy and KPIs.
- Develop and deliver communications for charity members and Campaign Supporters.
- Collaborate with internal colleagues and external agencies to support the execution of consumer-facing marketing and PR campaigns.
- Create compelling assets and resources to support recruitment, engagement, and retention of members and professional partners.
- Ensure external communications and creative outputs are consistent with the Remember A Charity brand.
- Represent the organisation, exhibiting and/or presenting at relevant events or meetings.
Responsibilities by area:
Charity sector
- Creation of promotional assets to support member acquisition and retention.
- Plan and deliver a dynamic member comms programme, including e-bulletins, impact reports and others.
- Help colleagues to coordinate and present at select member events.
- Manage sector-facing social media accounts (LinkedIn, X, and Bluesky).
- Support the Director with sector-facing editorial content.
- Gather and showcase member testimonials and case studies.
- Develop and promote guidance and resources to help members maximise their legacy fundraising.
- Enhance and develop the members’ area of the website, ensuring content is up to date and relevant.
Professional Advisers
- Responsibility for the marketing budget for professional advisers.
- Planning and delivery of marketing activity to grow our professional adviser network and maximise our impact, in line with our KPIs.
- Manage and grow the Campaign Supporter scheme for solicitors and Will-writers, delivering engaging communications and digital content that keeps charitable giving front of mind.
- Promote the importance of referencing the charitable option during Will-writing to professional advisers through events, direct marketing, social media, and advertising.
- Coordinate the campaign’s Legal Sector Advisory Group, organising quarterly meetings and fostering strong relationships with key stakeholders.
- Identify and pursue opportunities to engage wider professional audiences and influential groups within and beyond the legal sector, including but not limited to, wealth managers, Will-writing software providers, local government, regulatory and trade bodies (e.g. CILEX, CLC, NALP).
- Collaborate with CPD content providers to deliver training programmes on charitable Will-writing.
- Coordinate quarterly webinars for professional advisers on relevant Will-writing topics, working with internal and external partners.
- Create materials and promotional assets for professional advisers and campaign partners to equip them to advocate for legacies.
Consumers
- Contribute to the planning and delivery of consumer marketing and PR activity.
- Support members in making best use of the consumer-facing assets provided for them to use during Remember A Charity Week and beyond.
- Equip Campaign Supporters and Will-writing partners with resources to promote legacy giving during Remember A Charity Week and beyond.
All
- Collaborate with the team to review campaign activity and success measures against KPIs.
- Maintain and update website content for charity and professional adviser audiences.
- Uphold brand consistency across all external communications and creative outputs.
About You
Experience & Skills
- Experience of planning and delivering successful marketing programmes.
- Knowledge of the UK charity sector and/or legal market.
- Experience working in a customer-facing environment or dealing with a wide range of members and stakeholders.
- Effective presentation and networking skills.
- Familiarity updating webpages and using simple web-based design / delivery tools such as Canva and Mailchimp.
- Computer literacy (Word, Excel, PowerPoint etc.) and experience of using a CRM system,
- Budget management preferable but not essential
Attributes
- Confident and clear communicator, with strong writing skills and a creative solutions-driven approach.
- Excellent organisational skills, including the ability to work independently and prioritise, managing time effectively.
- Team player, but also a confident self-starter, able to work independently when necessary.
- A positive attitude, with the ability to keep calm when managing multiple projects.
Reflecting the CIOF’s values
Passionate: Takes immense pride in their work and is driven by a strong desire to achieve success for our mission.
Professional: Consistently champions and upholds the highest standards, operating with unwavering integrity and ethical conduct.
Enabling: Proactively supports others, feels empowered to take ownership, identifies effective solutions, makes sound decisions, and collaborates seamlessly across teams.
Enterprising: Demonstrates an openness to explore new solutions and is deeply committed to excelling in all areas of their work.
Respectful: Acts with honesty and fairness, consistently treating all individuals with consideration, dignity, and respect.
Circumstances
- Based in the UK.
- Able to work/travel outside office hours on occasions (i.e. attending conferences and meetings).
If you would like to discuss access requirements or have any questions about the role, please contact us directly.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Do you want to manage the fundraising strategy for the only charity dedicated to building a global community that supports board directors to advance climate and nature governance?
Chapter Zero Alliance is at an exciting inflection point, supporting a high-impact chapter network active in over 70 countries through our programme: the Climate Governance Initiative. We are looking for a Senior Manager, Global Development to play a pivotal role in diversifying and growing our income, ensuring the long-term sustainability and impact of our mission. This is a unique opportunity to help us translate a critical global need into tangible, well-funded programmes that drive measurable change on corporate boards worldwide.
Offer and Benefits
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Salary: Up to £50,000 per annum
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Contract: Permanent, Full-time 37.5 hours per week (0.8 part-time considered)
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Location: Office-based / Hybrid within the UK (Central Cambridge-based office)
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Annual Leave: 27 days, plus Bank Holidays and discretionary Christmas shutdown
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Pension: Generous 8% employer pension contributions (no match required)
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Wellbeing: Group life assurance, employee assistance programme and health cash plan
The Role: Senior Manager, Global Development
You'll bring significant development experience, strategic leadership and hands-on delivery to the identification, securing, and management of significant grants from philanthropic foundations, institutional donors, trusts, and statutory funders globally. You'll build and nurture high-value relationships, coordinate fundraising initiatives, and establish the robust infrastructure for effective grant management across our global network.
Key Responsibilities - Drive Strategy and Deliver Impact
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Fundraising Strategy and Pipeline Management: Contribute to the design of an ambitious global grant fundraising strategy and manage its implementation. You'll conduct market research, qualify new opportunities, and maintain a robust prospect pipeline to expand our existing funding base. This will involve the coordination and project management of outreach and engagement activities.
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Proposal Development and Budgeting: Lead the creation of compelling, high-quality concept notes and multi-year funding proposals, aligned with funder priorities and including accurate, transparent budgets.
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Donor Stewardship and Reporting: Be a key representative for Chapter Zero Alliance with funders, serving as a key liaison for funder-related operational queries. You'll work with the wider team to ensure timely and accurate narrative and financial reporting, managing communications to foster long-term engagement.
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Grant Management and Administration: Oversee our current funding portfolio, manage grant administration, collaborate with Finance on forecasting.
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Internal Coordination: Facilitate and support our Development Working Group as well as manage core systems: CRM, funder contacts and documentation. Work closely with senior leadership, including the CEO, and project teams across our global network to align fundraising with programme delivery and provide critical performance analysis.
Who We're Looking For
This role requires a dedicated fundraising professional with a proven track record of successfully securing significant grant funding. You're a strategic thinker and relationship builder with exceptional bid-writing skills and an innate ability to translate complex programme needs into compelling proposals.
Essential Expertise
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Significant experience working in institutional fundraising or partnership management within the non-profit or development sector.
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Knowledge of the climate-related trust and grants sector internationally and in the UK.
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Demonstrable track record of successfully achieving income targets (minimum six-figure funds, including multi-year grants) from philanthropic foundations, institutional donors, trusts or statutory sources.
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Strategic relationship-building skills working with grant makers and partners.
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Effective bid writing, delivering clear, persuasive, and well-structured proposals and reports tailored to align with grant priorities.
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Strong financial and strategic planning skills, including KPIs, grant compliance and reporting.
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Sound understanding of the legal and regulatory framework governing fundraising within the charity sector, including the standards set by the Fundraising Regulator, the Charity Commission’s expectations around fundraising practices, and data protection obligations under GDPR.
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Exceptional organisational and project management skills - you can navigate multiple deadlines and competing global priorities with ease.
Desirable Skills That Will Set You Apart
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Experience coordinating cross-departmental or cross-regional working groups.
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A genuine passion for the global climate, development, or social impact sectors - understanding the urgency of our mission.
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Experience using CRM/project management/fundraising databases. Core Competencies
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Strategic thinking, planning and analytical skills, able to translate complex programme needs into compelling proposals.
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Strong interpersonal and communication abilities.
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Project management.
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Able to balance short-term priorities with longer-term strategic activities.
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High attention to detail and highly accurate.
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Collaborative working style and proactive attitude.
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Commitment to our mission, values, and ethical fundraising principles.
The principles of diversity, inclusion, respect, responsibility and sustainability are at the heart of our charity. We want to support our people to balance their personal and professional lives and we believe our range of benefits encourages this. Nothing beats face time with our colleagues to promote creativity and collaboration; we’ve therefore adopted a blended working model of home and office arrangements.
We are proud to be an equal opportunities employer and we are committed to ensuring that all candidates are given the same opportunity to succeed regardless of their sex, sexual orientation, marital status, race, colour, nationality, ethnic or national origin, religion, age or disability.
We have a legal responsibility to ensure you are eligible to live and work in the UK.
Any information given will be processed for employment selection and statistical purposes in line with our Data Protection Policy.
Interviews will be held during December and January.
In your cover letter, tell us how your skills and experience match the 'Essential Expertise' listed in the job description.
Our mission is to mobilise boards to accelerate the transition to net zero and build climate resilience.
The client requests no contact from agencies or media sales.
Starting from £36,272 + benefits
10 months FTC (maternity cover)
Purpose - what you will be achieving
The Programme Officer will be responsible for the administration and delivery of the Academy’s women in research programmes, including working collaboratively with external consultants that will facilitate the delivery of mentoring training and career development workshops. The role provides an opportunity for a person passionate about supporting the next generation of researchers to be involved in the delivery of our unique portfolio of programmes.
In addition, staff are encouraged to take part in cross-team projects, for example in promoting equality, diversity and inclusion in our activities and to contribute to initiatives such as staff learning lunches and networking opportunities.
The Academy is an outward-facing organisation and as Programme Officer at the Academy you will have the opportunity to engage with a range of stakeholders including Fellows and senior academics, professional organisations and researchers.
About the role - what you will be doing
- Administration and delivery of the Academy’s Mentoring and SUSTAIN – women in leadership programmes
- Shared organisation and delivery of a variety of online and in-person workshops and events for the Academy’s Mentoring and SUSTAIN programmes, with individual responsibility for developing and delivering specific events within the programme
- Working with professional consultants, who will assist in the development of the Mentoring and SUSTAIN programmes and facilitate mentoring training and career development workshops
- Supporting mentees and mentors during the pairing process by monitoring the Academy’s mentoring portal and CRM system, managing the mentoring inbox queries and providing accurate and frequent reporting on mentoring uptake via the CRM’s reporting tools
- Liaising with the Business information team to raise programme areas that rely on CRM support and require improvements
- Liaising with a range of stakeholders, including universities, funding partners and biomedical and health researchers, to promote these programmes and to encourage participation
- Researching developments in programmes areas and the needs of discrete groups of aspiring biomedical and health researchers
- Producing published career development information, guidance and resources, both print and digital
- Raising the profile of the programmes to highlight the Academy as a leader in the field
- Monitoring and evaluating the success of the programmes and assisting with the production of high-quality reports
- Coordinating communications activity, and may include newsletter and maintenance of relevant sections of the Academy’s website
- Liaising with Academy Fellows, stakeholders, funders and other professional bodies
- Updating Academy Officers, Council and Senior Management Team through papers and briefings
- Supporting the wider programmes and career team activities as required
- Undertaking other ad-hoc duties that can reasonably be expected of this post
About you – what you bring to the role
- Excellent written and verbal communication skills
- Experience organising and managing events and training workshops
- Experience using Salesforce CRM and reporting tools
- Some experience working with external facilitators and experts desirable
- Experience producing printed and digital content
- Strong organisational skills with keen attention to detail
- Building and maintaining effective networks
- Collaborating with other organisations
- Confident team player (within and across teams)
Benefits
- Salary progression framework
- Hybrid and agile working
- 29 days annual leave including Christmas closure dates, plus bank holidays (pro rata)
- Regular organisation-wide Wellbeing Days
- Pension (the Academy offers a flexible contribution structure with a minimum employer contribution of 8% up to a maximum of 13% of gross salary, with an employee contribution ranging from 3% to 8%)
- Life assurance
- Vitality Private Medical Insurance, on completion of probation
- SimplyHealth Cash Plans, on completion of probation
- Season ticket travel loan (interest free), on completion of probation
- Cycle to work scheme, available on completion of probation
- Family-friendly benefits – enhanced maternity and paternity leave (subject to qualifying period), coaching for parents returning to work
- Subscription to Headspace and Class Pass
- Staff training to support your development including EDI training
For more information and to apply, please visit our careers page.
Closing date: 3rd December 2025.
Interview date: w/c 8th December 2025.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
About Orbis UK
Orbis UK is an affiliate of Orbis International, an eye care charity that transforms lives through the prevention and treatment of avoidable blindness and visual impairment.
Over 1.1 billion people live with vision loss in the world today. Yet for a staggering 90% of these people, visual impairment is treatable or could have been prevented.
At Orbis we work to change this injustice by providing treatment to thousands of people each year, training new generations of eye health-workers, and leading cutting-edge scientific breakthroughs that restore sight. Our vision is a world where communities strive together in the fight to save sight, and no-one is needlessly blind.
Orbis UK (Orbis Charitable Trust) is a registered charity in the UK and raises income from funders across the UK, Europe and the Middle East, towards our global commitment to eliminate avoidable blindness. In 2024, the UK team raised £5.1m. These funds supported 18 projects across 8 countries. With these funds we delivered 9,908 training sessions for health workers, enabled 469,287 eye screenings, 37,378 treatments and delivered 2.5m doses of antibiotics to tackle trachoma.
Our ambition is to grow our income to £10 million per year within the next five years.
Overall purpose of the role
The Trusts and Foundations Officer role will be responsible for securing five-figure funding from Trusts and Foundations and management of existing donor relationships to ensure effective stewardship. The role will also manage small Trust mailings and provide wider support to the team by maintaining funder records in Raisers Edge, developing case for support and supporting internal reporting on Trust fundraising activity.
We’re looking for an experienced Trust Fundraiser who can drive forward our income growth from both our existing and new supporters with skills in researching Trusts, writing compelling funding proposals and reports and in particular growing the medium Trust fundraising programme.
There are four key areas of responsibility for the role:
i) Identifying and researching Trusts that have the ability to give at the five-figure level, maintaining a pipeline of planned applications.
ii) Preparing high quality, written applications and reports to funders.
iii) Reviewing and growing a small Trust mailing programme (under 10K)
iv) Provision of support to the team in Raisers Edge data management and internal reporting.
Full details of the job description are attached below.
Benefits of working for Orbis UK
Before completion of probation:
· Competitive Salary benchmarked annually
· Minimum 25 days holiday pro-rated increasing with length of service
· Life Assurance Policy (4 x salary)
· Employee Assistance Programme
· E-learning Courses
· Social Activities
· Flexi-time
· Free Sight Test
After completion of probation:
· Matched employer pension contribution up to a maximum of 10% of basic salary
· Interest free season ticket loan
· Cycle to work scheme
· Contribution to cost of new prescription glasses
· Possibility of an overseas project visit after 3 years’ service
Application and interviews
Closing Date: Friday, 5th December 2025
Interviews: W/C 8th December 2025
Start Date: January/February 2026
All applicants must have the legal right to live and work in the UK.
Orbis UK is an equal opportunities employer and welcomes applications from any suitably qualified persons. We operate an anonymised recruitment procedure so that no job applicant receives less favourable treatment either directly or indirectly, on the grounds of age, gender reassignment, being married or in a civil partnership, being pregnant or on maternity leave, disability, race including colour, nationality, ethnic or national origin, religion or belief, sex and sexual orientation. This will ensure all applicants are assessed solely on the strength of their application and not be affected by unconscious bias or confirmation bias
Orbis UK acknowledges and recognises the disadvantages and barriers people from underrepresented and socially diverse groups face in the workforce. Orbis UK is committed to addressing this issue and we strongly encourage those from underrepresented and socially diverse groups (Black and Ethnic minorities, LGBTQ+ and candidates with disabilities) to apply.
Safeguarding: Orbis UK is committed to safeguarding and promoting the welfare of children and vulnerable adults and applicants must be willing to undergo safeguarding screening appropriate to the post, including checks with past employers and criminal records checks. Orbis UK is also a member of the Inter-Agency Misconduct Disclosure Scheme (MDS)
Application is via curriculum vitae and covering letter, detailing why you believe you are suitable for the position, referring to your experience and qualification.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Business Development & Partnerships Administrator
Salary: £26,607
Contract: Permanent
Hours: Full-time
Location: Hybrid (40% office-based)
Start date: ASAP
Reports to: Business Development & Partnerships Manager
About Suzy Lamplugh Trust
The Suzy Lamplugh Trust is the UK’s pioneering personal safety charity, founded in memory of Suzy Lamplugh, a young estate agent who tragically disappeared while at work in 1986. For almost four decades, the Trust has worked to reduce the risk of violence and aggression through education, campaigning, and support, helping create a society in which people are safer and, feel safer in their everyday lives.
About the Role
We are seeking a proactive and organised Business Development & Partnerships Administrator to support the Trust’s commercial activities, including training, consultancy, and digital products.
This is an exciting opportunity for someone who enjoys building positive relationships, delivering excellent customer service and sales experience, and supporting smooth operational processes. Your role will be central to responding to client enquiries, coordinating bookings, preparing materials, supporting marketing activity, and maintaining accurate records. You will work closely with the Business Development & Partnerships Manager to deliver high-quality client experiences and contribute to the growth of the Trust’s commercial income, which supports our wider mission to keep people safe.
Key Responsibilities
Client Support & Administration
· Respond promptly to new business enquiries, prepare quotes, and schedule introductory calls.
· Process bookings, maintain CRM records, and ensure all follow-up actions are completed.
· Support trainer deployment and logistics, ensuring accuracy of client information.
· Gather and organise client feedback after sessions, highlighting any issues to the Manager.
· Maintain positive client relationships to encourage repeat business.
· Support basic outbound sales activity, including follow-up emails and sharing product information.
Marketing & Communications
· Assist with the delivery of digital and marketing campaigns, including preparing content and scheduling posts.
· Maintain accurate commercial information on the Trust’s website.
· Prepare materials for events, trade shows, and conferences and represent the Trust when required.
· Track marketing activity performance and maintain enquiry/campaign records.
Product Quality & Development
· Support administration of the training consultant pool, maintaining documentation and onboarding records.
· Coordinate quality-assurance processes by collecting feedback and organising observations.
· Support updates to training materials, consultancy packs, and digital product content.
Person Specification
Essential
· A strong interest in the mission and values of the Suzy Lamplugh Trust.
· Experience in administrative support within a customer-facing or commercial environment.
· Strong organisational and time-management skills with the ability to meet deadlines.
· Confident communicator (written and verbal).
· Ability to work independently and collaboratively in a small team.
· High attention to detail and accuracy in data entry and record keeping.
· Strong IT skills, particularly Microsoft Office (Excel essential).
Desirable
· Experience using Salesforce or similar CRM systems.
· Experience in a charity or small organisation.
· Experience supporting sales, customer service, or marketing functions.
· Knowledge or experience relating to the VAWG sector.
Personal Attributes
· Positive, proactive, and adaptable.
· Self-motivated, reliable, and organised.
· Logical and solution-oriented.
· Supportive team player with a “can-do” attitude.
Special Requirements
This role is hybrid, initially requiring on-site attendance at our London office until the successful completion of the first probation review (typically 3 months).
Application Process
To support a fair and values-based recruitment process, all applicants are asked to submit:
1. CV
2. A covering letter to outline:
a. how your personal values align with the values of the Suzy Lamplugh Trust
b. What do you think good customer service looks like
This forms an important part of our assessment process and helps us understand your commitment to our mission. Please note that CVs sent without a covering letter will not be considered.
To reduce the risk and prevalence of abuse, aggression and violence - with a specific focus on stalking and harassment
The Woodland Trust is looking for a Supporter Journey Marketing Executive to enhance our supporter journeys alongside the launch of our new CRM system.
The Role:
• You’ll support the implementation and roll-out of our new CRM system and ensure supporter journey requirements are mapped and embedded.
• You’ll collaborate across departments to deliver tailored supporter journeys and communications
• You’ll assist in designing, mapping and improving supporter experiences.
• You’ll report and analyse data and insights to segment audiences and personalise supporter interactions.
• You’ll develop campaign and journey documentation.
• You’ll monitor performance, identify improvements and report to stakeholder on supporter journeys.
• You’ll provide support in campaign deliver, including content setup, testing and scheduling.
• This role is a 9 Month Fixed Term Contract.
• This role includes a mix of working from home and at our main office in Grantham, Lincolnshire. Visits to Grantham would be required no more than once a month on average.
The Candidate:
• You have an enthusiasm for the environment and share our core values-Grow Together, Explore, Focus and Make it Count.
We are looking for candidates who have the following:
• Worked in marketing, supporter engagement or customer experience roles.
• Experience of CRM systems and an understanding of their role in managing supporter relationships.
• Desired knowledge of supporter engagement and retention strategies.
• Strong communication skills with the ability to collaborate across projects with multiple stakeholders.
• Desired knowledge of journey mapping tools and/or marketing automation platforms
• Experience interpreting data and applying insights.
• Strong organisational and prioritisation skills with the ability to handle a busy workload with competing priorities.
Benefits & Wellbeing: Joining our team means you'll be a big part of tackling environmental and climate issues. We take good care of our staff, offering support and training opportunities. We also offer:
• Enhanced Employer Pension
• Life Assurance
• Flexible & Hybrid Working Options
• Generous Annual Leave - 25 days + bank holidays (pro rata for part time)
• Buy and Sell Annual Leave
• Enhanced Parental Pay
• Employee Assistance Programme
About Us: The Woodland Trust is the UK's leading woodland conservation charity and is dedicated to creating a world where trees and woods thrive for both people and nature. Our mission involves engaging and inspiring individuals to contribute toward tackling the nature and climate crisis through the protection, restoration, and creation of essential woodland habitats.
Commitment to Diversity & Inclusion: To achieve our vision of a world where woods and trees thrive for people and nature, we need to better reflect society and the communities we work in. All people, no matter their background, identity, ability, or circumstance, should benefit from trees.
People of colour and disabled people are currently under-represented across the environment and conservation sector. If you identify as a person of colour and/or disabled, we particularly encourage you to apply.
Please contact us to discuss any additional support or adjustments you may need to complete your application.
Application Advice: For fairness we keep our candidates’ personal details hidden from the hiring managers, we do not ask for your CV at application stage. Make sure that you answer the Application Questions to show your relevant skills and passion for the role.
Even if you don't meet every requirement of the role, we would encourage you to apply.
Acceptable Use Policy - Artificial Intelligence (AI)
We understand that candidates may choose to use AI tools to support their job applications-for example, to help structure or edit written responses. We welcome the use of AI in this way, particularly where it helps improve accessibility, such as for neurodivergent applicants. However, we ask that any information submitted reflects your own experience, skills and understanding. During interviews, candidates are expected to respond independently without the use of AI tools.
Apply Now: If you're ready to make a difference and grow with us, send in your application today. We might close the job opening early if we get a lot of applications, so it's a good idea to apply soon. If we do close the advert early, and you have an application in process, we will email you prior to closing to give you time to complete.
Interviews will be held via Microsoft Teams 15th December 2025.
Job Title: Community Fundraising Assistant
Reporting To: Running & Challenge Manager
Salary: £26,066 - £30,523
Hours: 37.5 hours per week*
Location: Alder Hey Children’s Charity, based within Alder Hey Children’s NHS Foundation Trust, Liverpool. Due to the nature and requirements of the role, the post holder will need to work onsite with occasional flexible working dependant on team capacity.
About us:
Alder Hey Children’s Charity raises vital funds to help make Alder Hey Children’s Hospital a truly world-class, patient-friendly hospital for the 450,000 patients and families we care for every year.
The charity helps to fund a range of activities and projects that are designed to enhance and improve the lives of our amazing young patients. This includes the funding of specialist medical equipment to ensure our brilliant surgeons and clinical staff have the most up to date and cutting edge technology available and funding hi-tech distraction equipment designed and proven to reduce pain and anxiety in our patients. We also fund a range of programmes and special projects such as our ward musicians, our on-site magician and the play specialists we have on every ward.
Job Purpose:
This role calls for an enthusiastic, highly motivated and organised person who shares our values. The role will play a vital part in supporting the day-to-day activity of the Community Fundraising Team in undertaking a wide variety of fundraising activities.
Main Duties and Tasks:
Administration
- Support the Community Fundraising Team with the administration of bespoke, third party and donor led events. Including (but not limited to) sending packs and resources out, communication of event information and appropriate thanking.
- Manage the Community Fundraising email inbox.
- Diarise Community Fundraising team meetings, take appropriate minutes and distribute actions.
- Manage the Community Fundraising shared drive and filing system.
- Work with the Community Fundraiser to identify potential Young Ambassadors and create Ambassador Packs.
- Manage the stock control of Community Event Resources.
- Audit and monitor the Charity collection boxes.
- Manage community contacts within the Charity CRM (Salesforce) ensuring they have up to date information.
Stewardship
- Be the first point of contact for on-line giving donors and monitor the online giving platforms including JustGiving and ensure that each donor has relevant communications.
- Manage the donor led event diary, providing appropriate resources where required.
Reporting
- Produce regular financial and fundraising reports on various Community Fundraising Income streams using the Charity CRM (Salesforce).
- Monitor Community Fundraising income and check it’s appropriately coded on Salesforce.
Communication
- Ensure that relevant members of the Community Fundraising Team are aware of on-line fundraising activity.
- Work alongside the Operations and Finance Teams to monitor income.
Other Duties
- Attendance at community fundraising events.
- Be an outstanding advocate for Alder Hey Children’s Charity in line with the core values of the organisation.
- Be an active and supportive member of the Alder Hey Children’s Charity team, contributing to the team’s development and working collaboratively with colleagues and volunteers.
- Gain and maintain in-depth knowledge and understanding of the Charity’s work, priorities and future plans and act as a spokesperson for the Charity when required, including representing at external events as appropriate.
- Support the Operations Team when in the office by answering phones and serving on the front desk when the office is busy.
- Any other reasonable duties as required by your line manager.
Please note, the role may at times include lifting and manual handling.
Our Values
Here at Alder Hey Children’s Charity, our values guide the way in which we work. By being courageous, working together, being passionate about our work, and making sure that we are creative in what we do, helps us to deliver the support necessary so that our Hospital can continue to deliver the very best care for our young patients and their families. Our values are:
- Courage: we try new things and take risks to innovate and drive forward new ideas. We have the courage to speak up and take a stance. We are accountable, responsive and responsible. We are unstoppable.
- Together: we work together as one team, sharing our knowledge and learning. We work in partnership with patients, families, supporters and colleagues. We are respectful, celebrate diversity and empower each other to achieve our aims.
- Passion: we are passionate about what we do and why we do it. We work together to share and grow. We inspire others.
- Magical: we are fun, creative and child led. We create special moments, provide little extras and go further for our brave young patients.
*In April 2025, the charity adopted a four-day working week policy, meaning staff previously working 37.5 hours a week are now working 30 hours a week to enable a four-day working week. We are confident that by embracing a more flexible and balanced approach to work, we can continue to create a thriving and fulfilling work environment while driving growth and success for our charity.
Note: This job description is intended to outline the general nature and level of work performed by employees within this role. It is not exhaustive and may be subject to change or modification as required by the needs of Alder Hey Children's Charity.
Alder Hey Children’s Charity will make every endeavour to make any reasonable adjustments for applicants who require assistance in carrying out their duties due to a disability. Alder Hey Children’s Charity is committed to equal opportunities and positively welcomes applications from all sections of the community. Alder Hey Children’s Charity is committed to safeguarding children and vulnerable adults.
The post holder may be required to complete an enhanced DBS disclosure check.
The client requests no contact from agencies or media sales.











