Crm manager jobs
Head of Customer Services
Hours: 37 hours a week
Salary: £44,100 per annum
Location: Hybrid/Flexible - we have buildings in Brighton, Haywards Heath, Burgess Hill, Horsham and Bognor Regis, giving flexibility to choose your main base - as well as the option for homeworking on occasions
Closing Date: Monday 19th May, midday
Are you a passionate leader with a flair for driving change?
We’re looking for an inspiring and experienced Head of Customer Services to lead a culture shift across Age UK West Sussex, Brighton & Hove. This brand-new role is your chance to shape and deliver our first customer-focused workplan, embedding outstanding customer service across all touchpoints. If you're someone who is energised by change, understands the power of great customer experience, and can bring teams with you - this could be the role for you.
We want to be the go-to charity for people as they age - and for their families and carers too. Whilst we’re proud of what we do and the difference we make, we know we can’t stand still. With an ageing population and stretched resources everywhere, we need smarter, more joined-up ways of working that enables the reach to be further and the impact to be greater.
You’ll spend time in our services and buildings to really understand how we operate, and you’ll need to work closely with staff and volunteers to embed a more consistent approach to customer service; one that is person-centred, informed by data and using the best tech and digital solutions. In return, we offer a chance to make a lasting impact in a visible and vital new role for us. This position involves travel across our sites, therefore a driving licence and access to your own car will help you hit the ground running.
What You’ll Do
· Design and deliver a consistent customer journey that spans all our services
· Pioneer a customer-first culture and demonstrate exemplary leadership
· Harness tech and innovation to improve processes
· Champion our new membership programme, launched April 2025
What You’ll Bring
· A proven track record in customer service, transformation and culture change
· Sharp strategic thinking, plus confidence working with data, compliance and KPIs
· Great people skills, you must be able to lead, coach, train and bring others with you
· A passion for inclusion and for building solutions that meet real-world needs
What We’ll Offer
· An opportunity to create lasting impact across a well-loved and ambitious organisation
· A vibrant, values-driven culture where your voice matters
· A flexible, supportive team with big plans and a collaborative mindset
· Condensed hours may be considered after six months (note: job share not available)
Benefits
We value our team and offer a brilliant benefits package, including:
· Flexible working options
· Ongoing professional development
· 28 days annual leave + bank holidays (pro rata for part-time roles)
· Blue Light Card eligibility
· BUPA Employee Assistance Programme (EAP)
· 4% auto-enrolment pension with life assurance
· Cycle to Work Scheme
· Electric Vehicle Scheme
How to Apply
To apply, please read the full Job Description and get to know us at our website. Then, submit your tailored CV and a covering letter (no more than 3 pages) explaining how you meet the person specification. We love innovation (yes, we use AI too!), but most of all, we want to hear your voice.
For any questions, please let us know and Jo Clarke will be happy to contct you.
Please note applications without a cover letter will not be shortlisted.
Alternatively you can download our application form from our website.
If you're shortlisted, we’ll carry out DBS and reference checks before appointment.
If you need support with your application please do let us know.
About AUKWSBH
We are known for our excellent work with older people in the UK. We are an ageing population, and many older people have no one else but us. We are passionate about inspiring and enabling people over 50 to Love Later Life.
We provide various services and activities within the community, helping people, their families and carers by providing opportunities for people to stay independent, have fun, socialise and build friendships. We also deliver some services for people over 18. We offer rewarding roles, flexibility and the chance to be part of an amazing team.
Diversity & Inclusion
We’re proud to be building a diverse and inclusive team that reflects the communities we serve. We want you to feel welcome, respected and able to be your full self—whether you’re applying, volunteering, or working with us.
If you need any adjustments during the recruitment process, just let us know—we’ll make it work for you.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Camwch i mewn i daith drawsnewidiol gyda Cyfleodd Dysgu mewn addysg
Step into a transformative journey with Working Options. We're on a mission to empower young people aged 14-19 across the UK, and you can help make a real difference. As our Project Coordinator, based in Wales, you'll play a crucial role in connecting volunteers with schools and fostering impactful relationships, all while working within a dynamic, entrepreneurial environment.
We believe in inclusivity, trying new things, setting high expectations, and creating real opportunities for young people. With the support of our experienced team and dedicated trustees, you'll have the chance to shape young people's career ambitions.
If you're self-motivated and eager to contribute to a great mission, this is your chance to join a team that's helping young people to transform their career and life chances.
Don't just take our word for it, here's what one of our young people had to say:
"My personal experience has been exceptional. There is a collaborative atmosphere, and it is truly empowering to be part of a charity that values student input and involves us in decisions that directly affect our lives." – Working Options Alumnae.
Find out more about the role and hear from our Chief Executive about our charity's ambitions in our Applicant Information Pack.
Person specification
WE ARE LOOKING FOR SOMEONE WHO:
- Has a passion for our cause.
- Is fully committed to equality, diversity, and inclusion.
- Is self-motivated.
- Has excellent attention to detail.
- Can juggle multiple priorities, sticking to deadlines and flagging when priorities need reviewing.
- Has a flair for developing great relationships, particularly with schools and colleges.
- Is proactive and tenacious, able to seek out new opportunities and remain resilient.
- Is creative and likes coming up with new ideas.
- Is ambitious for themselves and for the charity.
- Has high computer literacy.
DESIRABLE:
- Experience within educational settings or working with young people in Wales.
- The ability to communicate in the medium of Welsh.
ESSENTIAL:
- Based in Wales.
We carry out social media checks on shortlisted candidates as part of our recruitment process, using only publicly available information and in line with our data protection responsibilities.
While we don’t specify this in our person specification, we are particularly interested to hear from applicants who have experienced some of the challenges that young people across Wales face today.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
About Kinship
We are Kinship. The leading kinship care charity in England and Wales. We’re here for kinship carers – friends or family who step up to raise a child when their parents aren’t able to.
Together, let’s commit to change for kinship families.
About the role
We currently have 80 staff members using Salesforce daily. This role provides technical expertise to the CRM users and wider charity, while also carrying out vital audits, project support and administrative duties.
The role of Junior Salesforce Administrator works together with the rest of the team, managed by the Database Manager, to ensure users and projects are supported efficiently and that our Salesforce instance is effectively maintained and maximised.
Key Responsibilities
- Responding to support tickets from internal stakeholders, performing analysis, information gathering, troubleshooting, and escalating while communicating through our support tickets system.
- Monitoring on-going processes and correcting/escalating any issues that occur.
- Managing data and keeping records accurate, up to date and consistent. Performing audits to identify irregularities across the system.
- Building Salesforce reports and dashboards for internal stakeholders.
- Create, edit, and maintain Salesforce list views, objects, fields, record types, page layouts, and users.
- Deliver and support with training and development of all users including their initial induction, as well as follow up training sessions and clinics.
- Assist with testing new enhancements and add-ons from Salesforce releases and custom internal enhancements.
- Create technical and functional documentation.
- Creating and connecting Form Assembly forms.
- Additional ad hoc tasks relating to the data management requirements of the platform.
- Comply with any monitoring, evaluation and reporting requirements as part of Kinship’s internal processes, as well as any donor or local authority funding requirements for the services being delivered, including producing quarterly performance reports for local authorities, and other funders and stakeholders as required.
- Proactively use data and insight to develop our programmes and sharing with colleagues to contribute to changing the system for kinship carers.
Essential criteria
- Experience of Salesforce Administration and the Nonprofit Success Pack
- Salesforce administration certificate ADM201
- A strong commitment to ensuring outcomes and impacts of services are evidenced through high quality data collection.
- The ability to work discreetly and effectively with confidential information; ensuring GDPR principles are observed throughout.
- Able to use own initiative and manage competing priorities.
- Excellent written and verbal communications and able to communicate technical information in a clear and simple way.
- Able to liaise with stakeholders at all levels.
Desirable criteria
- Lived experience of kinship care.
- Experience of widely customised Salesforce systems.
- Excellent level of IT literacy and proficiency with Excel including Vlookups.
- Familiar with Salesforce configuration concepts such as Profiles, Sharing Rules, Flows, Validation Rules etc.
- Strong analytical thinking and problem-solving skills, coupled with outstanding attention to detail.
- You’re a solution focussed team player with a positive, can-do mindset.
What we’ll offer you
Kinship offers 30 days’ annual leave plus bank holidays (pro-rata for part-time) as well as a generous pension scheme. We have an excellent wellbeing offer including the Employee Assistance Programme and clinical supervision. We will invest in your professional development with training and career development opportunities.
Kinship is committed to championing equality, diversity and inclusion. We believe our work is greatly enhanced by the varied backgrounds, experiences and views represented within our teams. We aim to create inclusive teams, celebrate differences and encourage everyone to join us and be their true self at work. We therefore encourage applications from anyone who fits our values, whatever their religion or belief, sex, gender identity, race, age, sexuality or disability and are actively seeking candidates that can bring real innovation and commitment to us.
This is a fantastic time to join a supportive and well-established team within an organisation with rapid growth ambitions. This role will be what you make it and we’re looking for someone to seize this opportunity!
How to apply
Please apply via Charity Job with your CV and a cover letter of no more than 2 pages. Please include your notice period and earliest availability to start in your cover letter. The interview process will be single-stage and online, consisting of a set of competency questions and a technical challenge task.
- Application deadline: Friday 9 May, 9am
- First interview: Online – w/c 12 May
Kinship reserves the right to close applications early on receipt of sufficient applications. Apply early!
Make sure you’ve read the job description and the essential requirements – make sure your answer reflects those points in the requirements very clearly.
Really tell us why you want to work for Kinship. We’re interested in working with people who share our values.
Keep your cover letter clear – use bullet points and short paragraphs if that helps. It will help the recruitment team to focus on your answer.
Please do not use AI tools like ChatGPT to produce your cover letter. We use software to check and your application will be rejected if you do.
We support kinship carers in their homes and communities, giving advice and helping them work through problems to find the best way forward.





The client requests no contact from agencies or media sales.
About Us At Bath Cats and Dogs Home, we believe that every cat and dog should have the opportunity to enjoy a healthy life and a happy home. None of this is possible without the generosity of our supporters and the skill of our fundraising team, who ensure we have the income to deliver our vital work. By acquiring and stewarding those who share our passion for animal welfare, we can continue to make a real difference. This is an exciting moment for us – with the renovation of our main office complete, we’re working in a fully collaborative space, As leaders in animal welfare, we’ve also upgraded our Vet Suite, Animal Intake, and Rehoming rooms to speed up recovery, reduce stress for animals, and offer a better experience for those giving up or adopting pets. Alongside this, we're shaping a bold new strategy for the future of Bath Cats and Dogs Home.
The Role Due to investment in the Corporate, Community and Events team you will spearhead the expansion of our Corporate and Community Giving portfolio. This role involves enhancing relationships with current donors, partnerships with new businesses, and playing a critical role in our Fundraising & Trading Department. You will be instrumental in managing income streams projected to raise £150,000 this year, with ambitions for future growth. Your role will also encompass being a prominent figure in the community, delivering fundraising talks, and attending networking events and being an advocate for Bath Cats and Dogs Home.
About You You are a dynamic individual with a successful track record in corporate fundraising, capable of securing significant income through corporate and community events. Your skills include:
- Exceptional leadership and the ability to manage and mentor a team.
- Strong marketing abilities, both online and offline, to achieve financial and recruitment targets.
- Excellent public engagement and presentation skills.
- Proficiency in IT and CRM databases, ideally with experience in Raisers Edge.
- A deep-seated passion for animal welfare and alignment with our values.
This role includes some evening and weekend commitments for which TOIL will be given, we work flexibly around core hours. If you are passionate about animal welfare and possess the drive to lead and inspire, we would be thrilled to consider your application.
Join us at Bath Cats and Dogs Home and make a tangible difference in the lives of animals every day.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
World Jewish Relief created the Specialist Training and Employment Programme (STEP) for refugees in 2016 and today we are the largest provider of specialist employment support to refugees in the UK.
STEP provides a bespoke employment programme that addresses the complex barriers that refugees face when preparing for, and ultimately finding work in the UK. We now have an exciting opportunity for a female Employment Advisor with fluency in Dari/Farsi to work with predominantly women clients providing remote employment support to STEP clients across the UK.
You will prepare clients for competitive employment and help them to achieve their chosen training and employment objectives. You will work to a variety of performance targets based on the progression outcomes of clients such as successful completion of training courses, voluntary and work placements and achieving and sustaining paid employment.
About you
We are looking for candidates who have:
• Experience in successfully supporting refugees into sustainable employment
• Understanding of the issues and challenges faced by unemployed people to finding work, including those whose first language is not English
• Fluent first-language skills in speaking Dari/Farsi
• Experience of providing advice and guidance and supervising a caseload of clients
• Excellent communication skills
• Good IT skills (CRM database, Microsoft Word, Outlook, Teams) and the ability to work remotely with confidence
• Good business-level English, cross-cultural sensitivity and the ability to work with clients with varying levels of English
Benefits
We offer a range of benefits including:
• 23 days holiday pro rata plus bank holidays and Jewish holidays.
• Pension scheme – we contribute 5% to the World Jewish Relief pension scheme.
• Life Insurance – up to 3 times salary to nominated beneficiaries.
• Health Cash Plan – cash back to cover the costs of dental treatment, optical care, specialist consultations and a range of complementary therapies.
• Employee Assistance Programme – free, confidential advice or support with any personal or work. related concerns or free counselling if needed.
• Season ticket / travel to work loan.
• Cycle to Work Scheme.
• On Friday the office closes at 3pm.
Equality, Diversity and Inclusion
World Jewish Relief promotes equality, diversity and inclusion in our workplace. We invite and welcome applicants from diverse backgrounds. We encourage applications from candidates of different ethnicities, socio-economic backgrounds, race, gender, age, disability, sexual orientation and of faith or none that meet the criteria set out for this role. You don’t need to be Jewish to work for us, but you must share our desire to assist those who need help based on their vulnerability, not their identity, recognising the dignity and potential of all people.
We are striving to build a team reflective of the communities we work with. People with refugee or asylum-seeking backgrounds are experts by experience and are particularly encouraged to apply for this position. If you have first-hand experience of forced migration, please let us know in your application. Additionally, we encourage you to apply even if you do not meet all the requirements that are listed within the person specification.
We respect that people’s identity is not defined by their past experiences and do not expect candidates to describe their lived experience during the interview process unless they wish to do so.
To apply
Please upload your CV and a cover letter explaining how you meet the criteria in the person specification and details of your language skills.
Interviews will be held on 14th and 15th May
Bringing life-changing action to people in crisis around the world
The client requests no contact from agencies or media sales.
Exciting Leadership Opportunity: Part-Time Director (Flexible Hours)
Location: Remote with occasional travel
Hours: Up to 30 hours per week (flexible working options available)
Salary: £39,000 - £42,000 FTE (calculated at 37.5 hours/week)
PMRGCAuk is a small national charity dedicated to supporting people affected by polymyalgia rheumatica (PMR) and giant cell arteritis (GCA). We have a big impact, supporting patients with the help of a proactive team of volunteers and working closely with leading rheumatologists and researchers to improve diagnosis and treatment of these conditions. As we continue to grow, we are looking for a passionate and dynamic Director to lead our organisation, working closely with our dedicated board, staff, and volunteers to drive growth, sustainability, and impact.
This is a key role to help shape the future of a health charity providing vital support to patients with two conditions that typically affect older people.
Why This Role?
- Leadership Opportunity: This is an excellent chance for someone looking to step up into a strategic leadership role within the charity sector.
- Make a Difference: Your work will have a direct impact on improving the lives of those living with PMR and GCA.
- Great (virtual) working environment: The opportunity to collaborate with a friendly team of staff, invested and enthusiastic trustees, and volunteers with a wide range of knowledge and experience.
Key Responsibilities:
- Lead the day-to-day operations of the charity, ensuring its continued growth and success.
- Manage and support two members of staff and a network of volunteers across the UK.
- Work with the Board of Trustees to drive sustainable fundraising efforts and grow our membership
- Oversee financial management in collaboration with the Treasurer.
- Support governance responsibilities and strategic planning for the charity’s future.
- Build relationships with external stakeholders to enhance awareness, support, and research efforts.
Who We're Looking For:
- A proactive self-starter with experience of managing people.
- Someone with knowledge of the UK voluntary sector and a passion for improving health outcomes.
- A strong communicator with excellent writing, project management, and financial skills.
- Someone with experience in (digital) fundraising, grant and trust applications.
- Someone who is confident with IT. The systems we use include Microsoft applications, G Suite, Wordpress, Dropbox, Zoom, Canva, Vimeo, You Tube and Salesforce (though we are embarking on a project to migrate to a new CRM).
This is a fantastic opportunity for a driven individual to step into a leadership position and help shape the future of a growing charity.
Potential applicants are sometimes put off if they don’t meet 100% of the requirements. We think individual experience, skills and passion make all the difference, so if you meet the majority of the criteria, we’d love to hear from you.
Join us in making a real difference!
The client requests no contact from agencies or media sales.
Action Foundation was established in 2005 to assist asylum seekers, refugees and other migrants in Tyne and Wear. We aim to empower refugees, asylum seekers, and other migrants to live independently through a commitment to supporting them to achieve self-sufficiency and integration into the community.
The Language and Learning service has developed and enhanced its support towards better integration to include three streams of support which include employability workshops and advice, digital skills courses alongside non-accredited ESOL classes. We are looking for a full-time project manager to lead our staff and volunteer teams in the delivery of these streams of support.
You will line manage the Project Officer(s) responsible for different aspect of the service work and support them with the delivery of in-person classes and where required any online classes. You will also play an important role at a strategic level in developing partnerships and networks with formal and informal providers of ESOL, employability and digital skills to promote and enhance the service.
Action Foundation is an Equal Opportunity employer, and we welcome applications from all sectors of the community, particularly those who have lived experience of migration and language learning. We also have a strong focus on safeguarding in the organisation and a DBS (Disclosure & Barring Service) check will be part of the recruitment process.
Application deadline is 23:59 on Monday 5th May 2025
Interviews are planned to be held on the week commencing 12th May 2025 at Action Foundation Newcastle, (subject to change)
Essential Information
Hours: 35 hours per week (Full Time)
Location: Based at Newcastle offices. Occasional regional or national travel for training or networking when necessary.
Salary: £31,483- £36,581 plus 6% pension contribution
Contract: 35 hours per week (Full Time)
Annual Leave: 28 days + English Bank Holidays
Application deadline: 5th May 23:59
Interviews to be held: Week commencing 12th May 2025
Please go to Action Foundation website for a link to the Job Description and Application Form. If you are interested in applying and require more information about the job role, or if you would like any support in the application process, we would encourage you to contact the named person in the advert on Action Foundation website.
Note: We reserve the right to close this vacancy early should we receive sufficient applications.
The client requests no contact from agencies or media sales.
Borderlands is looking for a Fundraising Manager to join our team. This is an exciting role with real purpose, helping us build a sustainable funding future that supports our values and the people at the heart of our work. At Borderlands, we work alongside people seeking sanctuary, supporting them through the challenges of the asylum system and walking with them on the journey from exclusion to belonging. You’ll be joining a team full of heart, care, and commitment.
Job title: Fundraising Manager
Type of contract: Fixed term contract – 12 months – with scope of extending this
Hours of work: 14 hours per week (between Monday and Thursday to be arranged with the line manager)
Location: preferably at the Borderlands office at The Assisi Centre, Lawfords Gate, Bristol or hybrid. However, we will consider applications for remote work
Salary: FTE £35,235 - £38,626 (£14,094 - £15,450.40 pro rata) depending on experience, plus contributory pension scheme
Annual leave: 10 days A/L per annum (excluding bank holidays)
Reporting: to the CEO
Personal Outlook: The post-holder must have a strong commitment to the voluntary sector and a desire to make a real difference to the lives of asylum seekers and refugees. This role is suited for someone target – driven, with excellent writing skills and great attention to detail. They will be working closely with the CEO, an external fundraiser, the Welcome Centre and Operations Lead, as well as our Finance, Admin and Communications officer. The post holder will be responsible for building on a strong foundation of support from Trusts, Foundations and other grant-making bodies, will cultivate and develop strong relationships with grant-givers to grow our income and support our organisational aims.
About Borderlands fundraising: So far Borderlands’ grant fundraising work has been led by a freelance fundraiser working 3-4 days a month (“Grants and Trusts Fundraiser” in the organisational chart). The Fundraising Manager will work in partnership with them and divide the role and responsibilities according to experience and capacity. Currently, most of our income is from grants; our key funders include the Henry Smith Charity, Garfield Weston Foundation, John James Foundation, Bristol Impact Fund and Nisbet Trust. More info can be found on our latest Impact Report.
This is the first time Borderlands is recruiting for an in-house fundraiser role. In addition to working on grant applications and reports, the manager will support the Finance, Admin and Communication Officer with local giving and developing corporate partnerships.
Some of the benefits of working at Borderlands include:
·Flexible and hybrid work
·Supportive staff team
·Workplace pension contribution
·Optional 1:1 and quarterly staff supervision facilitated by therapists from Trauma Foundation South West
Applications can be submitted in hard copy or by email by Wednesday 7th of May 2025 at 12pm/noon. Late applications unfortunately cannot be considered. We are also unable to accept CVs as applications.
Everyone deserves a decent place to live. Join Habitat for Humanity Great Britain as our new Finance Manager and support people to find a safe, affordable home.
Are you an experienced and effective finance professional looking to make a difference in the charity sector? Habitat for Humanity is seeking a Finance Manager to take day-to-day responsibility for our financial systems and procedures, and so promote the long-term sustainability of our organisation.
Reporting to the Director of Finance and working closely with the Senior Leadership Team and colleagues across the organisation, you will be a key person ensuring that our financial data is complete and accurate, overseeing reporting to our programme funders and our international network, and ensuring best practice in all aspects of financial management. You’ll supervise the Database and Income Processing Officer and the Finance Assistant (position currently vacant).
Job Title: Finance Manager
Department: Finance, Operations & Compliance
Reports to: Finance Director
Budget responsibility: Yes
Line management: 2 direct reports
Location: Home-based with regular travel to internal meetings and team events, and occasional travel to our registered office in Slough
About Habitat for Humanity Great Britain
Habitat for Humanity Great Britain (Habitat GB) is part of the global Habitat for Humanity network fighting global poverty and homelessness. We believe that a decent home helps to permanently break the cycle of poverty and allows families to achieve strength, stability, and self-reliance.
Habitat GB has recently completed a strategic review, resulting in a new National Strategy and an organisational restructure, to ensure the charity is able to deliver the Strategy with impact, efficiently and effectively. This has included the integration of a subsidiary entity (GB Homes) into Habitat GB. As a result, the Finance, Operations & Compliance team has been expanded to ensure the right capacity and capability for these crucial functions.
Habitat’s turnover for the financial year ended 30 June 2023 was £3.0m with net assets of £2.5m: for the year ended 30 June 2024, it was £3.5m with assets of £2.1m.
Job Purpose
As our Finance Manager, reporting to the Director of Finance and working closely with the Senior Leadership Team and colleagues across the organisation, you will be a key person ensuring that our financial data is complete and accurate, overseeing reporting to our programme funders and our international network, and ensuring best practice in all aspects of financial management. You’ll supervise the Database and Income Processing Officer and the Finance Assistant (position currently vacant).
Key responsibilities
Ensure the integrity of financial data and controls, including budgeting, forecasting, Treasury and cash flow management
· Prepare data ready for monthly accounts, reports, and financial statements. This will include the normal monthly journals, reconciliations, and checks
· Support financial planning, risk management, and decision-making
· Liaise as necessary with colleagues in Habitat for Humanity’s international network for reporting and efficient transmission of funds to overseas affiliates
· Manage payroll, tax returns, and financial reporting for funders
· Provide leadership to finance team members and develop financial policies
Accountabilities and Responsibilities
Purchasing / Expenditure
· Administering commitment and invoice approvals in line with our Delegation of Authority
· Coordinating and verifying expense coding by non-finance staff
· Administering transfers to international partners according to policy
· Other ad hoc payments, including foreign currency transactions
· Reconciling supplier accounts each month
· Ensuring VAT records are accurate and returns made on time
· Maintaining auditable financial records
Income / Donations
· Manage income processing team
· Working with fund-raising teams to ensure all income is appropriately coded and documented
· Importing grants and donations from the CRM system (Raiser’s Edge) to the accounting system and reconciling to bank
· Regular reconciliations between the accounting and CRM systems
· Coding, processing and reconciling other income
· Assisting with Gift Aid claims
Bank
· Administering weekly payment runs and coordinating on-time authorisations
· Processing international transfers
· Currency and treasury management
· Bank account reconciliations
General queries
· Dealing politely and efficiently with questions from inside and outside the organisation
· Dealing assertively and effectively with cases of any deviations from policies and procedures
Record keeping
· Complete and accurate record keeping bearing in mind detailed level of audit compliance
· Logical filing of evidence of transactions, primarily electronic.
Month- and Quarter-End processes
· Preparing nominal journals, such as accruals/prepayments, payroll allocations, depreciation
· Monthly reconciliations of balance sheet accounts.
Other duties
· Checking Employee Expenses Claims (processed by the Office Manager) and final processing
· Assisting Director of Finance and other relevant staff with finance-related questions
· Assisting with the annual audit and preparation of financial statements
· Additional finance admin duties as required
· Run donor budget reports for the Europe region office and internal stakeholders
What we’re looking for
· A qualified or part-qualified finance professional with at least 3 years’ experience in charity finance, including fund accounting
· Skills in financial control, compliance, management, and reporting
· Knowledge of accounting software (Sage50 and Sun ideally) and downstream spreadsheet and similar tools; a willingness to learn new ways of handling data
· Good summarising and communication skills with the ability to influence colleagues and senior leaders
· A pragmatic, efficient character with a dedication to accuracy and reliability
· A questioning mindset, finding opportunities to improve every day
The role and responsibilities will be carried out in a way that reflects
· Habitat GB’s commitment to safeguarding children in accordance with the Safeguarding Policy
· A commitment to Habitat GB’s vision, mission, values, and approach
· A commitment to effective management of risk, by operating within the Charity’s code of conduct, policies, procedures and controls and by carrying out the risk management and assurance responsibilities of the role as set out in relevant Policy and Procedures
We offer a flexible and supportive working environment with options for hybrid working and training and other arrangements to help you thrive in your role.
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If this sounds like it could be a good match for you, please take a look at the Candidate Pack.
Please note: this role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK.
Start your Habitat journey here…
Applications comprising a CV and cover letter explaining how your skills and experience match the job requirements should be sent by email (referencing the job title in the subject line) to: (See candidate pack for email)
Tell us about the skills and experience you would bring to the role and your motivation for applying.
The deadline for applications is 11th May 2025 (at 11:59 pm).
Habitat for Humanity requires all employees to take seriously their ethical responsibilities to safeguard our intended beneficiaries, their communities, and all those with whom we work. Managers at all levels have responsibilities to support and develop systems that create and maintain an environment that prevents harassment, sexual exploitation and abuse, safeguards the rights of beneficiaries and community members (especially children), and promotes the implementation of our code of conduct. The employment of this position will be subject to a satisfactory reference check and a Disclosure and Barring Service (DBS) check.
At Habitat for Humanity GB, we aim to build, develop and retain a talented workforce that represents a variety of backgrounds, skills and experiences. We welcome and actively encourage applications from anyone who feels they’d be a good fit for our organisation, regardless of race, religion, colour, age, sex, national origin, sexual orientation, gender identity, disability, neurodiversity or any other protected characteristics.
We’d prefer to hear directly from applicants – we won’t be working with third party recruiters on this role.
Habitat for Humanity Great Britain (Habitat GB) is part of the international Habitat for Humanity network, tackling housing poverty around the world.
The client requests no contact from agencies or media sales.
Passionate about educational equality? Join our team and make a difference.
Location: Hybrid, with monthly visits to our London office and regular college travel (2/3 days a week, with up to 4/5 days in busy periods).
Travel: You will be required to regularly travel to your assigned colleges, so reliable means of transport (e.g. car/bus/train) is essential. Colleges you may need to travel to include: Burton & South Derbyshire College, Derby College.
For travel to the London office, you will be able to claim expenses.
Hours: Full-time (37.5 hours/week, Monday to Friday, flexible working patterns available).
Salary: Competitive, including London weighting where applicable.
Start Date: July 28th 2025.
Duration: Fixed term until August 2026, with potential for extension.
Benefits
✅ 36 days of annual leave (including bank holidays).
✅ Flexible working options (hybrid & remote available).
✅ Professional development and training opportunities.
✅ Termly in-person team development days in our London office.
✅ Be part of a growing, mission-driven organisation making a real impact.
About Us
Get Further is an award-winning charity that helps students from disadvantaged backgrounds secure essential English and maths qualifications. We support students in further education by providing specialist tuition, helping them progress into higher education, apprenticeships, and employment. Our programme has been proven to significantly improve student outcomes, with students on our programme more likely to improve by at least one grade compared to the national average.
We are now seeking a driven and passionate Programme Coordinator to join our growing team and ensure the successful delivery of our tutoring programmes.
About the Role
As a Programme Coordinator, you will be responsible for student engagement, timetabling, logistics, and tutor performance, helping learners secure vital qualifications for their future.
Programme Coordination
- Manage a portfolio of up to 300 students throughout the year, ensuring sustained engagement with tutoring sessions.
- Prepare for programme launches, including timetabling of sessions and logistical planning.
- Maximise student reach by filling available tutoring spaces and maintaining an active pipeline of students.
- Develop strategies to enhance student engagement and track attendance KPIs using our CRM system (Salesforce).
- Prioritise safeguarding and student safety at all times.
Tutor Performance and Delivery
- Oversee tutor task and session management to ensure consistent, high-quality delivery.
- Conduct regular check-ins with tutors, providing guidance and feedback.
- Observe tutoring sessions to uphold delivery standards and improve programme effectiveness.
College Relationships and Programme Logistics
- Build and maintain strong relationships with college staff to ensure seamless programme delivery.
- Manage logistical preparations, including scheduling sessions and room bookings.
- Maintain clear communication with college stakeholders and contribute to impact reporting.
- Support contract renewal discussions to sustain and expand partnerships.
Creative Problem-Solving and Innovation
- Identify and implement operational improvements to enhance programme efficiency.
- Contribute to wider organisational projects, such as tutor training, resource development, and student engagement initiatives.
- Lead special projects aligned with your interests to further our mission.
Championing Get Further’s Vision and Values
- Represent Get Further’s values in all interactions with students, tutors, and external partners.
- Ensure accuracy in reporting and programme evaluation to drive positive systemic change.
- Collaborate with the wider team to support the charity’s strategic priorities.
About You
We are looking for individuals who are passionate about our mission and demonstrate the following:
· A strong commitment to tackling educational inequality and supporting disadvantaged students.
· Ability to thrive in a fast-paced, dynamic environment.
· Excellent attention to detail and high standards for student success.
· Resilience, problem-solving skills, and a proactive attitude towards overcoming challenges.
· Excellent verbal and written communication skills, with confidence in presenting to students and senior stakeholders.
· Strong organisational skills, time management, and ability to work independently.
· IT proficiency, particularly in Microsoft Word and Excel.
Desirable:
- Experience in education programme delivery.
- Familiarity with Salesforce.
- Understanding of the further education sector.
- Interest in or commitment to a career in the charity sector.
How to Apply
Complete our online application, including your CV (max 2 pages) and responses to the 3 application questions.
Suitable candidates will be contacted after the closing date. Screening calls will be held on 22nd May followed by First-round interviews on 3rd June. If required second round interviews will be held on 10th June.
Use of AI in application: We recognise that AI can be a useful tool when drafting your job application. But when misused, it can make your application generic and lack individuality, meaning your application won't stand out. If you do use AI, please make sure you use it wisely, and ensure that the final application reflects your unique personal experience, accomplishments, and skills.
Join Us in Making a Difference.
Apply now and be part of a team dedicated to empowering students.
Other roles you may have experience in could include: Programme Coordinator, Education Programme Manager, Student Engagement Officer, Further Education Coordinator, Tutor Coordinator.
To support students in further education from disadvantaged backgrounds to secure gateway English and maths qualifications that unlock opportunities.
The client requests no contact from agencies or media sales.
Offering services across three sites in Worksop, Doncaster and Mexborough Aurora Wellbeing offers a unique service bringing together health and heritage to provide support for local people affected by cancer, and long-term health conditions. We encourage people to be active participants in their wellbeing, working together to improve physical and emotional health.
Charity Core Purposes: ‘The promotion of good health and wellbeing by assisting in the relief of symptoms and the improvement of the quality of life by providing supportive services to those who have been diagnosed with or affected by cancer and long-term conditions and providing support, information and education on the benefits of receiving complementary and holistic therapies as well as to build awareness of the links between heritage and good health and wellbeing, education and research of wellbeing to the general public as a whole.’ ‘’ The Aurora service is a lifeline for those people facing the shocking diagnosis of cancer. ‘’ ‘’ The compassion and support we have received from the first moment we walked through the door has been exemplary. Aurora provide such a wonderful service which is much needed and very much appreciated. ‘’ About the Role Job Summary Our new Fundraising Manager will work closely with the Board o
Our new Fundraising Manager will work closely with the Board of Trustees, CEO and Senior Leadership Team to scale our impact and expand our reach. They will play a pivotal role in leading fundraising and shaping the charity’s future . They will develop and deliver comprehensive plans to maximise income from individual giving, legacy giving, corporate and community giving and trusts and foundations which have been identified as strategic fundraising priorities.
We are seeking a professional and enthusiastic and transformational leader with strong interpersonal and organisational skills. Confident in strategic management they will have the skills to lead the develop and deliver the organisations fundraising strategy.
We are currently moving into a new strategic period, and this is an exciting time to join the Aurora Wellbeing Family.
Main Duties
Reports to Chief Executive Officer Contract Permanent
A member of the senior leadership team the post-holder port directly to the CEO. Working in a person-centred environment the Head of Fundraising will:
- Develop and implement a comprehensive fundraising strategy to meet annual income targets.
- Lead and manage a diverse range of fundraising activities.
- Cultivate and steward relationships with major donors, corporate partners, and sponsors.
- With the support of the Digital and Communications officer, develop and raise the charities profile.
- Act as a spokesperson for the charity, building relationships with the media and outlets managing public relations.
- Ensure the organisation meets all its legal and statutory requirements including HR, Health and Safety, Charity Commission and GDPR.
To enhance the health, heritage and well-being of the local community, with a special focus on supporting cancer patients.
The client requests no contact from agencies or media sales.
We are looking for a Fundraising & Operations Co-ordinator to work closely with the Director — providing day-to-day administrative support, and helping to keep high-level fundraising efforts running smoothly and efficiently.
serve as a key pillar of support in a highly supportive role overseeing major donor relationships, events, and income generation in the UK.
This is a hybrid role with 2 days a week in the London office.
The Charity
An international social welfare charity dedicated to breaking the cycles of poverty and supporting people to develop lifelong skills.
You would be joining a collaborative and supportive team offering benefits that include a pension scheme which employees can join and to which the charity contributes, as well as 20 working days paid holiday in each holiday year, plus 8 bank holidays per year. In addition, the Companys offices will be closed for one week at the end of each calendar year between Christmas and the New Year during which you will not be required to work but will be paid as usual.
The Role
Act as the primary administrative and strategic support to the UK Director.
Support the development and tracking of major donor strategies.
Support donor communications and relationship management across events and campaigns, including stewardship of small and recurring donors.
Maintain accurate donor records in Salesforce
The Candidate
1 to 2 years of experience in a non-profit fundraising or operations role, ideally with exposure to major donor or event fundraising.
Experience using Salesforce (or a similar CRM/database) for donor management and reporting.
Proven ability to manage multiple project
High attention to detail and accuracy in both data and written materials
IMPORTANT NOTE
Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful, but we positively encourage you to apply for any other positions that you may see in the future.
We apologise that we cannot contact everybody in person but thank you in advance for your interest.
Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Harris Hill is thrilled to be partnering with a prestigious Independent School in the search for an enthusiastic and committed Database and Gifts Officer. If you are a CRM expert with excellent attention to detail, this could be the perfect opportunity for you!
This role will suit someone who thrives in an independent, forward-thinking educational environment and is passionate about data management, gift processing, and alumni relations. The ideal candidate will have experience working with large datasets, conducting prospect research, and ensuring compliance with data protection legislation. You should be comfortable with both the technical and interpersonal aspects of the job, from creating complex mailing lists to liaising with the finance team and external partners. Additionally, you will be committed to the school's inclusive values, supporting its vision and mission during an exciting new phase of development.
Title: Database and Gifts Officer
Hours: Part time (21 hours per week), permanent.
Salary: £22,678 - £24,052 (prorated salary) per annum plus benefits
Location: Onsite at the school which is situated in Dulwich with some flexibility
Closing date: We are reviewing applications on a rolling basis
More about the role:
The Database and Gifts Officer role is integral to the Development and Alumnae Relations (DAR) department, supporting the school’s fundraising and engagement efforts. The postholder will manage and maintain the alumni and donor database, ensuring the accurate entry of gifts and pledges, and collaborate with the Finance team to ensure financial data is up to date and reconciled. Additionally, the post holder will create targeted mailing lists, conduct due diligence on prospective donors, and support the identification of lost alumnae. The role also involves ensuring compliance with data protection laws and contributing to DAR events, which may occasionally occur outside regular hours.
Key Responsibilities:
- Experience of working on a database, extracting, interrogating and reporting on data.
- Knowledge and experience of Raiser’s Edge, Toucan Tech or a similar fundraising database.
- Demonstrated track record of processing gifts and donations
- Proven track record of database administration, import/export, configuration and problem resolution.
This role offers the opportunity to work in a forward-thinking educational environment, where your contributions will have a real, lasting impact. If you're detail-oriented, collaborative, and eager to use your data expertise in a school awarded London Independent School of the Year 2024, reinforcing its reputation for excellence, I’d love to hear from you.
To apply for this role and for further details, including a job description and person specification, please email Faye at Harris Hill via the apply button.
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Scripture Union is passionate about seeing a new generation of children and young people have a vibrant, personal faith in Jesus. We are seeking a dynamic and driven Supporter Care Assistant to work in partnership with key staff across the Movement. This person will promote mission-focused content and activity across the Movement, for the 95% of children and young people who aren’t in church, for those who seek to reach and work with them, and for those who nurture them in their new-found faith.
The successful candidate will:
· Provide excellent front office service for all calls coming into Scripture Union, dealing with queries, sales and gifts, and passing on where appropriate to other departments.
· Manage all processing of sales and subscription orders and their associated payments or refunds, top up donations, Direct Debit processing and subscription renewals for the Supporter Care function.
· Proactively support the work of the Mobilisation Team in liaison with the Supporter Care Lead.
· Support the fundraising team with the administration of appeals, campaigns and other related activities.
· Support the Fundraising Team in legacy administration tasks, including corresponding with executors and solicitors.
If this describes you, and you are in agreement with the aims and beliefs of Scripture Union, then we would like to hear from you. To apply for this role, in the first instance please apply directly via Charity Job. We will contact shortlisted candidates to ask them to complete an application form ahead of interview.
For more details, please visit our website.
We provide a range of benefits to reward our employees which includes: 23 days annual leave plus bank holidays plus an additional 5 days to volunteer on a Scripture Union event. Group pension scheme, with up to 12% employer contribution. Life insurance (death in service). Permanent health insurance (PHI) which provides 75% of base salary, after six months absence and free Bible reading notes.
* This role is a 2 year fixed term contract. It is part time at 21.75 hours a week (3 days a week) and the salary will be pro-rata. The role requires office presence at our National Offices in Milton Keynes. f you have any questions about this role, please contact , HR Officer and they will call you back.
Closing date: 9th May 2025
Interview date: 20th May 2025
Interview location: Trinity House, Milton Keynes, MK15 0DF.
The Movement takes Safeguarding seriously. This role will require an Disclosure from the Disclosure & Barring Service and have an occupational requirement to be filled by a committed Christian, active in church life. Equality Act 2010, Part 1, Schedule 9 applies.
We are committed to building a culturally diverse workforce. As part of this commitment, we welcome applications from people, regardless of their background.
ScriptureUnion is a Christian charity that exists to see a new generation of children and young people with their own vibrant, personal faith in Jesus


Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
JOB TITLE: National Fundraising Manager
LOCATION: Milton Keynes, Buckinghamshire Headquarters – based with regular travel across designated UK regions (including regular overnight stays).
SALARY BAND: Up to £35K depending on experience (mileage reimbursement for travel).
JOB TYPE: Permanent, Full Time (37.5 hours per week)
Job Purpose
To lead and manage regional fundraising initiatives around the UK, developing relationships with volunteers, donors, and community groups to maximise income generation and awareness. This role requires a combination of strategic oversight, operational support and hands-on engagement with volunteers and supporters across multiple regions. Ideally the National Fundraising Manager will be present at the charity’s office 1-2 days per week, with the rest of the time dedicated to travel across the UK in support of our extensive volunteer family.
Key responsibilities
Fundraising development
- Identify and cultivate new opportunities for national fundraising.
- Support volunteers with fundraising ideas, materials, and advice.
- Lead and manage the delivery of national fundraising events, from planning through to execution, ensuring they meet financial and engagement goals.
- Drive income from corporate fundraising in close collaboration with the Corporate Partnerships Manager
Volunteer and supporter engagement
- Visit volunteers and fundraising groups in designated regions across the UK to provide guidance, encouragement, and support.
- Build and maintain strong relationships with key supporters and community groups to maximise fundraising opportunities.
- Deliver presentations and attend events to raise awareness about the charity’s mission.
- Ensure all regional volunteer groups are equipped with the tools, resources, and motivation to fundraise effectively.
Administration and reporting
- Maintain accurate records of fundraising activities and volunteer interactions.
- Provide regular updates and reports on regional fundraising performance.
- Monitor budgets for regional activities to ensure cost-effectiveness.
Person Specification
Experience
- 2 years minimum community fundraising experience or fast paced, target driven field sales environment with demonstrable transferrable skills.
- Experience working with, supporting, and managing volunteers, including providing guidance and fostering a positive and motivated team environment.
- Demonstrated experience in planning, coordinating, and delivering fundraising events, both small and large-scale, with a focus on community engagement.
- Experience in developing and nurturing relationships with donors, supporters, and community groups, ensuring ongoing engagement and support.
- Strong background in administrative tasks such as record-keeping, reporting, and using CRM systems to track donations and supporter engagement.
- Experience in a role that requires travel across a wide geographic area, with the ability to manage time effectively and work independently.
- Proven success in working towards and achieving fundraising targets, with a focus on both short-term and long-term objectives.
Knowledge and Skills
Knowledge
- Strong understanding of regional and community-based fundraising principles and practices.
- Familiarity with event planning and execution in a fundraising or community engagement context.
- Knowledge of the charity sector and compliance with fundraising regulations (e.g., GDPR, Fundraising Code of Practice).
- Awareness of the diverse needs and motivations of volunteers and supporters.
- Understanding of marketing and promotion strategies for fundraising initiatives.
Skills
- Exceptional written and verbal communication skills, with the ability to adapt messages for diverse audiences.
- Strong interpersonal skills to engage and motivate volunteers, supporters, and community groups.
- Proven ability to manage multiple projects simultaneously, meet deadlines, and maintain attention to detail.
- Creative and proactive approach to overcoming challenges in fundraising and volunteer management.
- Competence in using Microsoft Office (Word, Excel, PowerPoint) and experience with CRM or fundraising software.
- Confidence in delivering presentations and representing the charity at events and meetings.
- Ability to monitor and manage budgets effectively, ensuring value for money in fundraising activities.
Other Requirements
- A full current driving license
- Flexibility to work evenings and weekends
- Night away from home
- You will be required to have a criminal record check carried out by the Disclosure & Barring (DBS) when you first join the charity and at regular intervals thereafter.
- Comfortable with dogs in the workplace/office
Collaboration and communication
- Work closely with the central fundraising team, particularly the Community and Events Manager to align regional efforts with national campaigns.
- Attend team meetings at the Centre when required.
- Share success stories and best practices with the broader team to inspire and motivate others.
- Help with the charity’s communications content by spotting unique fundraising stories and provide photos and videos from events.
Event support
- Assist with planning and delivery of events, including volunteer recognition events, fundraising activities, and charity-led campaigns.
- Act as a representative of the charity at external events, building relationships and increasing visibility.
Benefits
- Sick Pay
- Health Cash Plan
- 26 days holiday, increasing with service.
- 5% Employer Pension Contribution
- Life Insurance
- Free On-site parking