Crm manager jobs

Operations Officer (Internal role names: Scheduler, Response Coordinator and Volunteer Coordinator)
 

Time: 2.5 days per week (20 hours). Monday is an essential working day, the rest of the time can be worked flexibly within business hours.

Where: Remote - UK based. Two team days per year in London / South East or online. 

Salary: £26,000 full time equivalent 

Deadline: 11th July

As Scheduler, you’ll help allocate new client referrals to our team of practitioners and coordinate smooth handovers between team members. You’ll work closely with the Scheduling Lead and wider operations team to ensure efficiency and continuity of care.

In the Response Coordinator role, you'll manage all incoming enquiries via phone and email, ensuring timely responses and directing queries to the appropriate team member.

As Volunteer and Placement Coordinator, you’ll oversee the onboarding of volunteers and Music Therapy student placements, matching individuals to suitable settings, and handling DBS checks and references.

You’ll also contribute to ongoing improvements by sharing feedback and insights from your role to support the development of internal systems and processes.

Accountabilities

This role involves a range of duties that may vary week to week. Key responsibilities include:

• Responding promptly to general enquiries from individuals and organisations via phone and email

• Supporting the scheduling team with new referrals, service contracts, and opportunities, including liaising with Music Therapists and Community Musicians

• Maintaining accurate and up-to-date records in our CRM system (Salesforce or similar experience is desirable), including logging communications and key information

• Ensuring clear and consistent communication with clients, referrers, and partner organisations regarding referrals and enquiries

• Creating and managing service agreements using Jotform

• Assisting with assurance and compliance paperwork

• Transferring referral data and supporting team members in keeping client records current

• Coordinating student placements and volunteer onboarding, including DBS and reference checks and matching to appropriate settings

• Signposting individuals to relevant resources where appropriate

• Providing operational support to team members and directing queries to the appropriate colleague

Person specification

We are looking for a highly organised, efficient individual who can work independently and take initiative when needed. The ideal candidate will demonstrate empathy and sensitivity in all communications, with a warm and supportive telephone manner and the ability to write clear, compassionate email responses to clients and referrers.

Strong interpersonal skills and a collaborative approach are essential, as this role involves close interaction with colleagues across the team. An understanding of, or willingness to learn about, music therapy and the experiences of our clients is important.

Confidence using digital tools and systems is essential, as the role involves working with a range of platforms to support service delivery and coordination.

Key essential competencies: 

• Excellent and clear communication both written and verbal 

• Attention to detail

• Ability to prioritise effectively where needed

• Ability to work with sensitive data confidentially and in line with GDPR requirements

• An empathic and understanding approach

• Understanding of safeguarding practices and willingness to stay up to date with regular training

• Ability to understand the needs of our clients to help ensure the right support, in collaboration with the practitioners 

• Ability to work responsively to changes

Desirable: 

• Experience of working with a CRM database, Salesforce is preferable

• Experience using Google workspace and Google Docs and Sheets 

• Experience working with Jotform and Slack is preferable

Training will be provided in all these areas should you not have experience working with these platforms. 

Job benefits

With our benefits there is something good for everyone. We are a progressive organisation that believes building a good team culture is not only good for everyone who works for us – but it makes a difference to how we engage with our clients too.

That’s why when you join Chiltern Music Therapy, you can expect to receive a wide range of impressive employee benefits including:

• Competitive annual leave allowance

• Flexible working

• High street discount shopping portal

• EAP package - access to confidential support and wellbeing services

About Chiltern Music Therapy

Chiltern is an award-winning social enterprise that provides music therapy, community music services and training to over 1700 people of all ages and many different needs across England each year. Formed in 2011 from a desire to change how music therapy was offered in the UK, we hold accessibility and financial inclusivity at our heart, working across health, education, social care and community settings.

Proud to be a self-managed and employee-owned organisation, we strive to create a world where music therapy is the transformative thread in the lives of the children and adults we support. At Chiltern we recognise the different strengths within our team. We provide an environment where people can take charge of the work they do and make informed decisions using professional judgement and life experience, alongside peer support. We’re welcoming, inclusive, and have worked hard to create a positive environment that we are proud of. You can find out more about us on our website.

How to apply

To apply, please email your CV and a one-page covering letter which should include your reasons for wanting to join Chiltern Music Therapy and suitability for the role.

We welcome enquiries and applications from people of all identities and backgrounds and value diversity in our workforce.

Closing date for applications: 11th July 2025

We encourage candidates to apply as soon as possible as we may close applications early depending on application numbers.

For more information about Chiltern Music Therapy please visit our website

About us

Manx National Heritage (MNH) is the trading name of the Manx Museum and National Trust, a charity registered in the Isle of Man and custodian of some of Europe’s most important heritage sites, including the Great Laxey Wheel the world’s largest working water wheel and Castle Rushen, one of the best-preserved medieval castles in Europe. We care for more than 2500 acres of landscape and >1 million items in our Museum collections and archives.

MNH exists to take a lead in protecting, conserving, making accessible and celebrating the Island’s natural, built and cultural heritage for current and future generations whilst contributing to the Island’s prosperity and quality of life.

The Isle of Man has so much to offer its residents; with exceptional employment opportunities, a vibrant cultural scene and stunning landscapes.

About the role

We are seeking an experienced and talented Head of Marketing and Communications to lead a division contributing directly to increasing visitor numbers, expanding stakeholder engagement and driving income generation.

Key responsibilities include:

• Developing and implementing an impactful marketing and communications strategy.
• Progressing the Fundraising Road Map.
• Developing our brand and ensuring effective communication with key target audiences.
• Creating inspiring messages and content that encourage action and support from targeted audiences, broadening corporate, individual, and public engagement.

About you

We are seeking an inclusive, strategic, and proactive leader who can inspire and motivate others to achieve results while achieving personal targets. This is an exciting and rewarding position, offering the successful candidate a unique opportunity to leave a personal legacy for the heritage of our nation.

We are looking for an ambitious senior marketing and communications professional with strategic vision and creative flair to deliver our media and engagement strategy. Building and maintaining strategic relationships and identifying opportunities to increase visitor numbers and improve external impact will be key to securing long-term financial sustainability. Raising the profile, fundraising, engagement, effective PR, and brand strategy are at the heart of this role.

We'd really like you to:

• Have experience leading a marketing, communications, and fundraising team to deliver against ambitious targets and objectives.
• Possess excellent communication skills and have successful experience with a range of online and offline marketing and communication channels.
• Demonstrate an innovative approach and a track record of driving growth and transformation, with a deep understanding of supporter engagement.
• Have relevant leadership experience in successful change management.
• Ideally, have knowledge of and experience in fundraising, gained from within or outside the sector, and be skilful when acting as a public face of the organisation.
• Have a genuine interest in built, natural, and cultural heritage.

Working for Manx National Heritage, you can enjoy:

✔ A competitive salary that increases each 12 months until you reach the salary maximum.

✔ A relocation package of up to £6,500 to relocate you, your family and your things over to the Island

✔ Generous annual leave, 10 Bank Holidays and a set extra day off between Christmas/New Year

✔ Subject to meeting eligibility criteria, the Manx National Heritage offers two exclusive pension arrangements with the Isle of Man Government Unified Scheme 2011 or the Isle of Man Government Defined Contribution (DC) Arrangement.

✔ Access to the Learning, Education and Development training facility, which is exclusively for Manx National Heritage employees, to keep on top of your continuous professional development.

✔ Free access to the Isle of Man Government Staff Welfare Service which offers professional counselling, emotional support and sign-posting on a wide range of issues.

✔ Ability to apply for an unpaid career break after 3 years’ service.

✔ Access to a Cycle to Work scheme after your first year of employment.

SOS Children’s Villages UK is part of a global federation, which exists to ensure that each child and young person grows up with the healthy relationships they need to become their strongest selves. We are the world’s largest non-governmental organisation focused on supporting children and young people who don’t have, or who are at risk of losing, parental care.

We are now looking for an experienced Senior Programme Funding Manager to secure crucial support from grant-making organisations and institutional funders.

• Drive strategic growth by mapping global programmes to UK funding opportunities, developing innovative strategies, and pioneering our humanitarian funding approach.

• Craft compelling partnerships by transforming programme insights into standout proposals and building strong relationships with like-minded funders.

• Collaborate globally with international teams to ensure funding applications reflect real community needs and align with expert input across safeguarding, finance, and programme delivery.

• Innovate by forming strategic partnerships with NGOs, research institutions, and development actors to co-create impactful new approaches.

• Lead grant processes from end to end, ensuring excellence in donor communications, reporting, and internal collaboration across departments.

• Maintain rigorous standards by managing due diligence, tracking progress in Salesforce, forecasting KPIs, and ensuring compliance with policies and best practice.

If you are an exceptional relationship builder, experienced in international development, looking for a pivotal role within a friendly, flexible, and supportive team, then this could be for you!

To Apply

Please read the full Candidate Pack attached which contains the entire job description and person specification, and submit a copy of your CV and a covering letter.

The deadline for applications is Friday 27 June 2025, 17.00 UK time. 

Please note: 

The post-holder must be UK-based and able to work on a permanent full-time contract. We are unable to provide employment sponsorship if required and unfortunately cannot progress applications without the required right to live and work in the UK on a permanent contract.

About Brake
Brake is the UK’s leading road safety charity, dedicated to supporting people affected by road crashes and advocating for safer streets. Since 1995, we have been helping victims and their families to navigate the devastating impact of road collisions through the National Road Victim Service—providing immediate, compassionate, and tailored support for those who have been bereaved or seriously injured. Our mission goes beyond recovery; we campaign tirelessly for legislative and societal changes to prevent future tragedies and make roads safer for everyone.

Join us as a Caseworker – North Yorkshire Region - To apply for this role, you MUST be a resident in the North Yorkshire area.

This year, Brake celebrates 30 years of life-changing work, and we’re looking for a committed and compassionate Caseworker to help us continue making an impact. If you are based in the North Yorkshire region and want to help people at their most vulnerable moments, this could be the role for you.

Every 20 minutes, someone is killed or seriously injured on UK roads. For families affected, the emotional and practical challenges are immense. As a Caseworker, you will provide direct, trauma-informed care to individuals and families suffering from the sudden bereavement or life-altering injury of a loved one. Working mostly remotely, with home visits to service users, you’ll offer vital emotional and practical support—including helping them access therapeutic resources, financial assistance, and guidance through the complexities of medical and legal processes.

This role is flexible, allowing you to structure your own working pattern within weekdays from 8AM to 6PM. While travel is required, you’ll have control over your diary. The work is challenging but immensely rewarding, requiring resilience, empathy, and a dedication to making a real difference in people’s lives.

Key Responsibilities

• Providing direct support to road victims and their families in the North Yorkshire  region, following Brake’s trauma-informed model of care.
• Managing a caseload of service users, ensuring their emotional, practical, and advocacy needs are met.
• Undertaking comprehensive needs assessments and creating individualised support plans
• Offering emotional and practical support—this can include helping families access therapeutic resources, financial aid, or even facilitating keepsakes to honour the memory of their loved ones
• Liaising with professionals, including police officers, Family Liaison Officers, mental health services, coroners, GPs, and other support organisations.
• Advocating for victims within medical, legal, and social services to ensure their voices are heard.
• Providing support through multiple channels, including in-person, remote calls, video chats, and messaging, depending on service user preferences.
• Completing safeguarding assessments and escalating concerns to the Designated Safeguarding Lead when needed.
• Maintaining accurate case records in compliance with data protection policies.
• Engaging in external clinical supervision to manage personal resilience and well-being.
• Participating in team meetings, training, and professional development to ensure the highest standard of service delivery.

What We Offer

• £26,000 per year (initial one-year contract, with funding in place and potential to extend).
• Flexible working hours—working pattern can be shaped around your needs.
• Mostly remote work, with travel to service users’ homes or safe meeting places (mileage expenses reimbursed).
• Death in service benefit, to the value of 2 x salary
• 36 days annual leave, including bank holidays and compulsory end of year shutdown
• Employee assistance program, including counselling, legal and financial advice.
• External trauma consultant support to aid in caseworker resilience.
• Structured induction, training, and ongoing development including in trauma-informed support and risk management.

Who We’re Looking For

Essential Requirements:

• A full, clean UK driving licence and access to your own vehicle.
• Resident in the North Yorkshire area.
• Experience in frontline support services, preferably involving sudden bereavement or heightened vulnerabilities.
• Experience supporting 16-18 year olds.
• Strong advocacy and research skills to liaise with multiple organisations on behalf of service users.
• Competency in I.T skills to work remotely.

Desirable Experience:

· Comprehensive understanding of the processes involved in the criminal justice system and coronial process

Personal Qualities:

• Self-motivated and resilient—able to navigate emotionally challenging situations.
• Empathetic and compassionate, with a commitment to helping others.
• Adaptable and creative, able to tailor support methods to individual needs.
• Strong communication and interpersonal skills, able to collaborate with professionals and service users alike.

Equality, Diversity & Inclusion

Brake is passionate about creating an inclusive workplace that values diversity. We welcome your application whatever your background or situation. We particularly welcome applications from those who are part of the global majority, the LGBTQIA+ community or disabled. We are proud to be a disability confident employer. We don’t want you to ‘fit’ our culture, we want you to enrich it. So, if you have a passion for making a difference and share in our vision for a world where no one is killed on our roads, we would love to hear from you

We are recruiting for a Senior Legacy and In Memory Executive to join our team in London; the scope on this job involves….

Job Title: Senior Legacy and In Memory Executive

Location: Homeworking with the requirement to occasionally attend our Head Office (Vauxhall) 
Salary: £34,093.64 per annum, this is inclusive of a £3,000 application if applicable
Contract type: Full-time, Permanent

Hours: 37.5

Are you passionate about legacy and in memory fundraising? Do you want to help shape the transformational impact legacy fundraising will bring to Refuge in the future? Do you want to use your ‘superpowers’ to make a real change to the lives of women and girls?

If the answer is yes to all the above, then Refuge wants to hear from you!

We’re recruiting our first Senior Legacy and In Memory Executive, to join our high performing Fundraising team at Refuge. You’ll work collaboratively with the Legacy and In Memory Manager to develop and grow the legacy and in memory programme, helping shape our strategy to recruit, engage and steward legacy pledgers and in memory donors. Managing and delivering a range of campaigns across multiple communication channels including email, social and print, you’ll help develop and deliver engaging communications to maximise lifetime value. Using an agile, test and learn approach, you’ll work closely with other teams, including our Digital, CRM and Supporter Care teams.

The ideal candidate will have proven experience in a similar role, having delivered successful campaigns to recruit and retain legacy and in memory supporters. As well as delivering campaigns at scale you will also be comfortable with speaking to supporters on a one-to-one basis. You’ll be highly organised and be able to proactively manage multiple projects simultaneously. You will also be confident in reviewing and analysing campaign performance and making recommendations for future performance. Finally, you’ll be passionate, committed and care about the work Refuge undertakes.

This is a fabulous opportunity to join a fast-paced and energetic team. Refuge offers a variety of exciting opportunities to learn, develop and grow in your career. We recognise the value everyone brings to the organisation to achieve our aims and are dedicated to developing and rewarding our staff. We want kind and empathic people to work at Refuge, who believe in equality, diversity, and inclusion, are experts in their area of knowledge, want to make a positive difference and improve the lives of the women and children we support.

If this sounds like your next role, please apply today.

Closing date: 9.00am on 25 June 2025

Interview date: 1, 2 & 3 July 2025

Benefits

Refuge offers a variety of exciting opportunities to learn, develop and grow in your career. We recognise the value everyone brings to the organisation to achieve our aims and are dedicated to developing and rewarding our staff. More details of our benefits can be found in Job Information Pack.

Join our passionate and experienced fundraising team and take your first steps into a rewarding career in the charity sector.

As Fundraising Assistant, you will gain hands-on experience across a wide range of income-generating activities while developing outstanding supporter engagement skills. From processing donations to attending events alongside our celebrity ambassadors, you will play a vital role in supporting our mission.

This is a fantastic opportunity to contribute to exciting fundraising initiatives, both online and offline. You will also have the chance to support high-profile campaigns such as Mental Health Awareness Week and World Mental Health Day, while bringing your own ideas to the table.

Key Responsibilities:

• Provide day-to-day administrative support to the fundraising team

• Ensure accurate donor data entry and database management

• Assist with the planning and delivery of events and campaigns

• Support marketing and social media activity to boost awareness and engagement

• Collaborate with colleagues to enhance supporter journeys and communications

We are looking for someone who is enthusiastic, organised, keen to learn and have a "can do" attitude. If you are passionate about mental health and want to make a real difference, we would love to hear from you.

Personal Assistant to the Senior Leadership TeamLocation: London (Hybrid - minimum two days in-office per week)Salary: £30,321 - £31,504 per annumContract: Permanent, Full-time (37.5 hours per week)Benefits: 25 days holiday + bank holidays, 4% pension contribution, Employee Assistance Programme, Cycle to Work scheme, Childcare Voucher scheme

About the OrganisationThis UK-wide charity is committed to creating positive social change through collaboration, innovation, and evidence-based practice. They work across sectors to improve outcomes for individuals and communities, with a strong focus on partnership and impact.

The RoleThis is a key role supporting the charity's Senior Leadership Team (SLT), with a particular focus on one of the organisation's major national partnership initiatives. You'll help ensure the smooth running of leadership operations and act as a central point of contact for senior stakeholders across the charity, public sector, and beyond.
Key Responsibilities

• Provide proactive executive support to SLT members, including diary and inbox management, meeting coordination, and document preparation.
• Lead on logistics for meetings, travel, and events, ensuring efficiency and professionalism.
• Support the administration of key governance and leadership meetings, including minute-taking and action tracking.
• Collaborate across teams and partnerships to support project delivery and communication.
• Maintain accurate records and systems, including CRM and SharePoint.
• Coordinate office operations in London, including facilities liaison, stock management, and welcoming new staff.
• Provide administrative support for Board and management groups.
• Uphold confidentiality and data protection standards in all communications and documentation.

About YouYou'll be a confident, highly-organised professional with experience supporting senior leaders. You'll be comfortable managing multiple priorities, handling sensitive information, and working independently. You'll also bring:

• Excellent minute taking skills - You need to be a very confident minute taker
• Very strong proven diary management skills
• Strong digital literacy, including Office 365, SharePoint, and CRM systems
• Experience in minute-taking and preparing high-quality documents
• A proactive, solutions-focused mindset
• A commitment to equality, inclusion, and the values of the charity

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

We are working in partnership with Veterans Outreach Support (VOS), a well-known, award-winning, UK registered charity that supports those who have served our nation, in the Armed Forces and Merchant Navy, through the provision of welcoming and relaxed settings where UK veterans and family members can access welfare, wellbeing, and mental health support. VOS’s development has taken them well beyond these elements to a wide-ranging, person-centered one-stop shop that provides direct and holistic support.

VOS is now seeking a Head of Operations, who will directly support the Chief Executive by taking responsibility for the day-to-day operations of VOS, working in close cooperation with the Head of Care (Deputy CEO). In addition to managing the Operations Department, as well as overseeing business administration and people issues, the non-clinical, business-related contracts, the post-holder will be responsible for managing regulatory compliance, financial planning (with the VOS Finance Manager), and external relations, with delivery partners and other stakeholders, where they will also have representational duties, acting as lead for CRM implementation Health & Safety, and is the VOS Deputy Designated Safeguarding Lead.

Successful candidates must be able to demonstrate the following:

• Excellent business administration and management, with exceptional organisational skills. 
• Effective leadership skills, with a high level of emotional intelligence (EQ), with outstanding interpersonal and communication skills, especially listening skills, with the ability to build strong relationships at all levels. 
• Strong commitment to equality, diversity, and inclusion.
• Competent in use of IT systems and social media, including video-conferencing and MS Office software.
• Ability to travel independently, across all VOS locations.

We are seeking a proactive, flexible and responsive leader with a strong team player work ethic, capable of working as part of a dynamic, high-tempo team, including with volunteers and other supporters and partners.

For more information, please contact Louise Portnall, Recruitment Consultant at Charisma Charity Recruitment. Your application should be submitted through the Charisma website and include your CV and supporting statement.

We welcome and encourage expressions of interest from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion, sexual orientation, age, veteran status, or other category protected by law.

Location: Royal Maritime Hotel, Portsmouth / limited scope for homeworking/flexibility

Requires the ability to travel independently, across VOS locations, including the Isle of Wight (IOW)

Closing date: Thursday 10th July 2025 

Charisma vetting interviews must be completed by lunchtime on the 16th July prior to shortlist submission by EOD 

Interviews with VOS: w/c 21 July

As a Test Analyst, you will be responsible for ensuring the quality and reliability of software applications through rigorous testing and analysis. You will work closely with developers, project managers, and other stakeholders to identify and resolve issues, ensuring that the final product meets the highest standards of quality and performance.

What we can offer you:
In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:

• 28 days of annual leave (plus 8 days paid public holidays) per year
• Discounted gym memberships and cycle to work schemes
• Employee Assistance Programme and access to Wellbeing Resources
• Generous pension contributions – up to 10% employer contribution
• Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
• Annual interest-free season ticket loans

We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.

Our hybrid working model:
We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.

Diversity and inclusion:
We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.

We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.

As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best.

More about us:
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.

Closing date: 24th June 2025
Interview date(s): TBC. Early applications are encouraged as interviews may take place on a rolling basis ahead of the closing date.

All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.

Communications Assistant

Location: Remote with flexible working arrangements. You will be expected to attend regular team meetings in Bristol (with paid travel and subsistence).

Salary: £26,000 per year FTE, dependent on experience.

Contract: We are open to this role being part time (0.8FTE) or full time. We offer fully flexible working.

Closing date for applications: 1 July 2025

Due to high numbers of applications, prior to interview we plan to carry out initial screening calls with prospective candidates before selection for interview. We will be asking about your reasons for applying and how you think your skills and experiences align with the role.

First interviews: w/c 28th July 2025

Start Date: ASAP: This is a new post.

About Good Faith Partnership

Good Faith Partnership believes that good things happen when we work together in new ways. Our mission is to create solutions to society’s most difficult problems, including loneliness, the cost-of-living crisis, mental health, and supporting refugees and asylum seekers. We believe that we can improve people’s lives and build a better world by harnessing the power of unlikely relationships and trying something new. 

We connect businesses, governments, charities, philanthropists, trusts and foundations, and communities to make lasting change—from incubating projects such as Warm Welcome to rolling out the Home Office’s Homes for Ukraine Scheme. By bringing unusual or different players to the table, we can spark new ideas and unlock new levels of potential.

At the Good Faith Partnership, we value diversity, and we recognise the enormous benefits and the social imperative of bringing together diverse groups of people. We therefore warmly welcome applications from a broad range of backgrounds, experiences, and perspectives.

The Opportunity

This is an exciting opportunity for a proactive individual to work within a small, friendly and dynamic team. If you are passionate about communications, and want to develop, grow and hone your skills, this role is a great place to start.

You will provide communications support for Good Faith Partnership and a range of projects we deliver, including:

● The Warm Welcome Campaign for people right across the UK particularly those experiencing fuel poverty or loneliness;

● Welcome Hubs for refugees and asylum seekers;

● ChurchWorks which aims to bring the Christian Church and government closer together to effect positive change in UK society.

We anticipate that the successful candidate will spend around two-thirds of their time supporting the Warm Welcome Campaign and the remainder supporting wider Good Faith Partnership projects.

You’ll work across all aspects of communications, including design and content creation, e-marketing, social media engagement and delivery, events, website management and managing our photo and story libraries. You’ll be delivering communications to support our campaigning and influencing, fundraising, awareness raising, storytelling and brand elevation.

This is an entry level communications post. We’re looking for someone who is organised and systematic, thrives on creating engaging written and visual content, and loves working with all kinds of people. You’ll be encouraged and supported to grow and develop your communications skills and expertise.

Responsibilities

Working closely with the Communications Manager and Director of Communications you will work in the following areas:

Content creation

You will help bring Good Faith’s many projects to life through engaging visuals, videos and communications materials by:

● Creating visual assets using design software such as Canva

● Creating other visual content including short-form video

● Helping commission other visually led content such as banners, flyers and reports

Social media

A significant part of the role includes increasing our reach through social media:

● Creating and scheduling regular content for LinkedIn, Facebook, Instagram, Threads, Bluesky and X

● Using insight data to drive social engagement

● Developing strategic partnerships with relevant accounts on the different social platforms

● Engaging with partners and stakeholders on social platforms—sharing stories with the wider team as standard

● Responding to posts, comments and direct messages

● Monitoring trends through social listening and sharing these with the team

Websites

You will support the Communications Manager by:

● Writing and publishing engaging stories and news items to profile the great work of the team and our projects

● Preparing copy and visuals for web pages in our CMS

● Uploading content to websites

● Ensuring website copy is accurate and up to date

Email newsletters

You will work with the Communications Manager to:

● Support email communications

● Help maintain the email communications database

● Create and schedule email communications, ensuring content has been approved by a team member

● Segmenting audiences to keep communications relevant and engaging

PR

You will support the Communications Manager in a year-round programme of PR and media relations by:

● Creating lists of contacts in our media database

● Helping to amplify our news through our email distribution platform

● Monitoring PR mentions of our projects through our media database

Supporting systems and resources

● Taking responsibility for developing and maintaining accessible communications systems

● Managing our digital image and stories library, keeping stories and case studies up to date and searchable by the rest of the team

● Securely storing and organising documents on our G-Drive, ensuring accessibility for the team and compliance with GDPR

● Supporting, maintaining and developing existing partnerships and managing the systems (including CRM use) needed for communications delivery

Teamworking

● Attending regular meetings, contributing to communications discussions and planning, adapting to social trends as well as opportunities and challenges

● Supporting the delivery of other Warm Welcome and Good Faith Partnership efforts

● Reporting to the Communications Manager, you will work closely with the Communications team and the wider team, as well as our network of partners and supporters.

Person specification

We are looking for candidates with the following skills and experience:

Content creation

● Familiarity with content creation tools such as Canva or Indesign.

● Experience of creating engaging content for social media or other channels.

Social media

● Good understanding of social media channels, including Facebook, LinkedIn, Instagram, Threads, BlueSky, X, TikTok and YouTube.

● Experience of interacting with other users on social media and websites.

● Experience of using web content management systems.

Email newsletters

● Excellent writing and proofreading skills.

● Familiarity with email marketing software such as Mailchimp.

Supporting systems and resources

● Highly organised and the ability to create and manage administrative systems.

● Familiarity with the Google suite of programmes including Google Docs, Google Drive, Google Calendar, Excel Spreadsheets etc.

Teamworking

● Ability to prioritise and balance competing demands on your time.

Competencies and behaviours in our team

The core competence of everyone in our team is the ability to build trusted relationships among people with diverse perspectives and backgrounds. We are looking for people who are: 

● Committed to the power of relationships to facilitate social change

● Collaborative, inclusive, ambitious, aligning with our core values

● Self-starters with high levels of commitment, energy and motivation

● Curious and show initiative, with problem-solving skills and an ability to learn quickly and adapt to a rapidly changing context

● Calm under pressure, and can adapt quickly in a fast-paced environment

● Willing to pitch in to help other team members if needed

●  Organised with effective time management skills.

Working arrangements

● Current members of the team are based across the UK, with some in London, Reading, Bristol, Manchester and Northern Ireland. Applicants must be able to travel to Bristol once a month for a Tuesday full team meeting. Given the nature of this role, we would also expect the applicant to carry out a reasonable amount of travel to both projects and partners across the UK.

● This role is fully remote, with flexible working arrangements.

● All employees, volunteers, partners, suppliers and consultants working with Good Faith are expected to adhere to our Code of Conduct and safeguarding policies. Good Faith’s commitment to safeguarding means we seek to ensure that no harm comes to people as a result of contact with the organisation’s programmes, operations or people.

● You will need to have the right to work in the UK.

Supporting your application

● If you disclose a disability during your application process and you meet the minimum criteria for the role, we will contact you to discuss any reasonable adjustment you might need at the interview. If you wish to disclose a disability, please email us.

● We’d be very happy to answer any specific questions relating to this role - please email us with ‘Query for Communications Assistant role’ in the email subject line and we’ll get back to you as soon as we can.

● Please specifically address the requirements listed in the person specification in your covering letter as we will use this to shortlist applications.

● For more information, see our website or find us on twitter at @goodfaith

As a Community Fundraiser, you will use your communication, engagement and people skills to develop strong and lasting relationships in the local community, inspire existing supporters, generate funds and help to deliver a range of fundraising initiatives in support of Good Company's vision.

You will be responsible for identifying new opportunities and exploring the potential for submitting bids. You will support individuals, businesses, schools, clubs, and community groups to reach their fundraising goals and ensuring that all supporter interactions with us are positive. This is an exciting opportunity for someone who enjoys networking, thrives on making connections, and wants to use their skills to make a real difference in people’s lives.

Interviews will be held on 24th July.

Do you want to help millions of women in some of the world’s poorest countries succeed as entrepreneurs and work their own way out of poverty?

Since 2003, from Afghanistan to Zimbabwe, Hand in Hand International have helped more than 5 million women launch small businesses that can stand the test of time. Some are smallholder farmers learning to stand up to climate change, some are refugees starting a new life after running from conflict. Others are young women and girls with few opportunities, starting to dream – and plan – for the future.

Achievements (so far) include:

• 9.2 million new and improved jobs
• +93% average increase in monthly income
• 84% of women with the power to make decisions in their lives

We are delighted to be supporting Hand in Hand in their search for an ambitious, confident Partnerships and Philanthropy Officer to join their award-winning fundraising team. You will join a team of eight, including a Head of Philanthropy and Corporate Partnerships, three Philanthropy Partnerships Managers, two Philanthropy Officers and a Philanthropy and Corporate Assistant.

This is a Trusts and Foundations-focused Philanthropy & Partnerships Officer role with a mix of responsibilities across family Trusts and Foundations, Corporate Foundations, Wealth Management firms, and HNWIs. It’s a programme-led role and suits someone who is both personable and detail-oriented, excited by co-developing impact with donors through tailored projects.

As Partnerships and Philanthropy Officer, you will:

• Manage and grow a portfolio of family Trusts and Foundations, Wealth Management firms, and HNWIs
• Manage accounts worth $215,000 and drive new business worth $175,000
• Contribute to the team target of $7.1 million
• Develop detailed, programme-specific funding proposals
• Steward existing donors and develop new partnerships
• Build strong relationships with donors based on detailed programme insight

Ideal skills and experience:

• At least 1 year in a fundraising role ideally Trusts and Foundations or Major Donor
• Proven track record of securing gifts of c.$20,000+
• Ability to own relationships and manage a donor portfolio
• Methodical, detail-oriented, confident, and persuasive
• Strong sales and relationship-building skills
• Open to candidates from Corporate or Major Donor backgrounds who enjoy proposal development

Benefits include: 

• Annual leave: 26 days a year, plus bank holidays.
• Employee pension contribution of 6.5%
• 20 weeks’ full pay or equivalent to new mothers or primary caregivers and 13 weeks’ full pay or equivalent to new fathers or secondary caregivers (this also applies for adoption and surrogacy)
• Five days paid dependents leave per year
• International travel: Visiting their programmes and meeting the entrepreneurs they support is one of the most exciting and rewarding parts of working for Hand in Hand
• Gym stipend: Hand in Hand provide a monthly contribution towards gym membership / fitness or wellbeing activities
• Flexible working: Hand in Hand offer home working as standard on Mondays and Fridays
• Flexible start time between 8am–10am
• Positive, inclusive culture: Being an employer of choice is one of Hand in Hand’s six strategic goals. They aim to have an 80% recommender score (measured via a yearly staff survey). They believe diversity drives innovation and excellence and aim to recruit 33% of all new roles from groups that are traditionally underrepresented in the charity sector.

Are you passionate about creating real, lasting change in mental health, learning disability and neurodiversity services? Open Up, the official charity of Devon Partnership NHS Trust, is looking for a skilled and driven Grants Manager to play a vital role in expanding our fundraising success and securing transformative funding.

You'll be at the heart of developing powerful grant applications and building lasting relationships with trusts and foundations to bring life-changing projects to communities across Devon and beyond.

We offer flexible working, a collaborative team and a values-led culture rooted in inclusion, empowerment and innovation. You'll have the freedom to shape strategy, the support to grow professionally and the opportunity to deliver tangible, visible impact.

If you have a talent for storytelling, a head for strategy and a heart for social change, we would love to hear from you. This is your opportunity to deliver visible impact, build brighter futures and be part of something special.

Job Title: Voluntary, Charity, Social Enterprise (VCSE) & Community Development Assistant

Base of Work: Hybrid typically minimum 1 day per week at Community Impact Bucks Office near Aylesbury with the rest working from home

Hours: Part time 28 hours per week but we will consider reduced hours (e.g. 25 per week).

Salary: £25,225 per annum (£20,180 pro rata)

Contract: Permanent

Enjoy a varied administrative role where no two days are the same? Are you organised, versatile and care about making a difference locally? Would you like to support Buckinghamshire’s communities, charities and voluntary groups to be strong and resilient?

About the Charity:

We are a local charity that enables people and organisations to get involved, helping to build strong and vibrant communities in Buckinghamshire.

We do this by helping people find volunteering opportunities, advising charities and other not-for-profit groups on all aspects of running an organisation, and directly supporting those most in need in the community.

About you

Enthusiastic, committed and customer focused; you will be an experienced administrator with a flexible approach, and relish variety in your work.

You will like connecting with different people whether that be individuals, volunteers or those working with charities and community groups.  As one our first points of contact for Community Impact Bucks you will be able to demonstrate a respectful, inclusive and non-judgmental approach.

Key responsibilities

Key tasks include:

•  Provide administrative support across digital platforms to the VCSE and Community Development team.
•  Provide first point of contact for enquiries and referrals to our projects and services, including Volunteer Bucks, Transport Hub and our Handy Helper Service.
•  Recording and collating monitoring information using online tools (e.g. SmartSurvey).
•  Providing comprehensive support with our CRM system (Salesforce).
•  Creating/editing online forms, and other materials.

Key requirements

• Experience of administrative support and customer service
• A multi-tasker who is able to prioritise tasks, plan ahead, be resourceful and use own initiative.
• Able to communicate effectively and with people from a variety of backgrounds in writing and face to face.
• Respectful of confidentiality, with a high level of emotional intelligence.
• A team player with a positive, solution-focused approach
• Excellent attention to detail and accuracy.
• Competent user of Microsoft Office Word, Excel, PowerPoint, MS Teams, and Outlook.
• Knowledge of software such as SharePoint, Eventbrite, Zoom or have a willingness to learn.
• Confident working with data and creating spreadsheets.
• Able to work outside normal office hours on occasion.

What we offer:

• 25 days holiday (plus bank holidays and an additional 3 days between Christmas and New Year)
• Onsite parking and lovely office setting
• Wide range of free training courses, plus personal development opportunities
• Supportive and inclusive environment with lots of positivity 
• Company pension scheme with 5% employer contribution

Diversity & Inclusion

Community Impact Bucks is committed to challenging inequality and values the diversity of our communities in Buckinghamshire. We recognise that reflecting that diversity will only ever make our organisation better. We work to ensure an inclusive culture where colleagues feel welcomed and supported to succeed and thrive. We encourage applications from people of all backgrounds, particularly those from under-represented communities.  

How to apply

For more information, please download the Job Description and Person Specification at the bottom of this ad, or vist our website - Community Impact Bucks.

To apply, please send a CV with a cover letter explaining how your skills, experience and interests meet the Job Description and Person Specification by 9am on Thursday 19th June 2025.

Interviews will take place in person at our office in Weston Turville.