Crm systems manager jobs

For 140 years, the Forces Employment Charity has proudly supported Service leavers, veterans, and their families in building successful civilian careers.

We provide veterans with life-long, life-changing support, jobs, and training opportunities, regardless of circumstances, rank, length of service, or reason for leaving.

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Brief role description:

​​The CST Client Advisor will play a pivotal role in assisting clients transitioning from military to civilian life by providing tracking, referral, and job matching services.

Working closely with the Central Support Team (CST), the CST Client Advisor will offer advice and guidance to both clients and employers, utilising the Meganexus CRM and the CTP internet platform.

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Interested? Want to know more about the Charity? check out our Website

​Eager to know more the role? Have a look at the Job Description 

​What’s in it for you? Check out our Benefits

​Have we convinced you to apply? If so, submit your CV and Covering Letter by closing date, Monday 15 December 2025 

​Got questions about the role? Get in touch with the People Team

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Please note: Applications will be reviewed and interviews conducted throughout the duration of this advert; therefore, we may at any time bring the closing date forward. We encourage all interested applicants to apply as soon as possible. ​If you are an internal applicant, please ensure you have made The People Team aware before applying.

​We are committed to equal opportunities and improving the working lives of our staff by fostering an inclusive, supportive environment where everyone, including those with disabilities, can thrive, develop, and achieve their full potential. We actively encourage applications from individuals with diverse backgrounds and ensure reasonable adjustments are made to support candidates with disabilities throughout the recruitment process.

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We actively recruit citizens of all backgrounds, but the nature of our work in specific departments means that residency and security requirements can be more tightly defined than others. You will be asked about this throughout the recruitment process.

About the role

We have an exciting opportunity to join our team to provide administrative and event delivery support across all event and fundraising activities. This will include a wide range of admin and support tasks pre-event, onsite and post-event for the BOA’s flagship event, BOA Annual Congress, and other educational, social and fundraising events, both face to face and virtual, delivered by the team. In addition, the postholder will be responsible for maintaining comprehensive administration systems across the events and fundraising team, corresponding with members, Stakeholders, delegates, fundraisers etc, using the CRM database, updating event and fundraising content on the BOA website, and supporting content creation for social media.

If you are a proactive individual with drive and enthusiasm looking for a new challenge, have an interest in events and fundraising and would be keen to work for a membership organisation involved in supporting trauma and orthopaedic surgeons and care for orthopaedic patients we would love to hear from you.

About you

• Able to establish good relationships with people at varying levels of seniority, including clinicians, expert advisors from the Council and subcommittees, and external stakeholders and organisations.
• Ready to get stuck in and capable of undertaking multiple tasks or projects at any one time
• Excellent written and oral communication skills, with the ability to deal with people diplomatically and appropriately
• Comfortable with handling multiple issues and flexibility to adapt if priorities change or opportunities emerge at short notice.
• Proactive and keen to make a difference while appreciating the importance of sound project management and an eye for detail
• Good organisational skills and time management with ability to prioritise and independently work to deadlines
• Strong attention to detail and ability to achieve high standards of work with little supervision.
• Confident learning and using IT and online systems, including CRMs

What we can offer you

• Good team working environment
• 25 days paid holiday + bank holidays and up to 4 Association closure days.
• Enhanced contributory pension scheme & other leave entitlements.
• Employee Assistance Scheme
• Benefits platform.

We are fully committed to equality and diversity and will assess your application based on your experience, skills and suitability to the position only

About us

Around 10 million adults and 12,000 children, have a musculoskeletal condition in the UK today. We are a professional membership organisation and registered charity with the mission of ‘Caring for Patients, Supporting Surgeons’ working with our members to deliver excellence in surgical care and restore pain free mobility.

Our activities include influencing and engagement, professional practice, research and training and education. We have over 5,000 members worldwide, the majority based in the United Kingdom and Ireland. Membership is made up of consultants (active or retired), surgeons in training and staff and associate specialist grades (SAS).

First interview - Wednesday 3rd December (MS Teams)

Second interview - Tuesday 9th December (in-person at our Aldgate, London head office)

Annual leave: 33 days (plus eight bank holidays)
Benefits:

• enhanced maternity, paternity and adoption leave, and shared parental pay
• family-friendly policies
• 8% employer pension contribution (Aviva) 
• three x basic salary life assurance cover
• free health cashback plan (Medicash): employee cover plus up to four dependent children
• 24/7 virtual GP access (UK registered), plus access to Best Doctors
  free, confidential employee assistance programme (Medicash)
• access to a wellbeing app
• flexible working options including hybrid working, flexible working patterns such as part-time, compressed hours, and more*
• learning and development opportunities including bespoke training and access to LinkedIn Learning)
• commitment to employee health and wellbeing.
• we have a Menopause Friendly accreditation and are a Disability Confident employer

Join Dementia UK as our Campaigns Manager and lead national and local influencing campaigns that drive real change in dementia care.

Reporting to the Head of Campaigns, you will design, deliver and evaluate impactful campaigns that put people affected by dementia at the heart of our influencing work. You will set measurable objectives and drive innovative approaches that engage and mobilise diverse audiences.

As a skilled leader and communicator, you will inspire and grow our community of campaigners, empowering them to advocate for improvements in dementia care. You will manage two Campaigns Officers and work closely with Policy and Public Affairs colleagues, fostering a collaborative and high-performing team culture.

To succeed in this role, you will bring significant experience in planning, delivering and evaluating successful influencing campaigns. You will be confident in influencing a variety of stakeholders and leading complex projects with multiple competing priorities and deadlines. You will be comfortable using digital campaigning tools and CRM or supporter management systems.

This is a pivotal role in delivering Dementia UK’s influencing strategy, working across all four nations of the UK to secure improvements in dementia care so that every family affected by dementia can access the specialist support they need.

We would love to hear from you.

Our culture

In addition to a competitive salary and a generous benefits package, we truly value our people. It’s important for us to create a working environment that looks after our workforce to support them in achieving their full potential. You will become part of a diverse and dedicated team who are supported to use and develop their skills. We recognise and value the key role you will play in delivering our strategic plans for the benefit of those living with dementia.

Our staff have a voice. Representatives from different roles and levels across the organisation positively contribute to and lead on our working groups around health and wellbeing, menopause, and equity, diversity and inclusion.

Dementia UK is proud to welcome everyone. We aim for a truly inclusive culture with talented, diverse teams that represent a variety of backgrounds, perspectives, and skills. We celebrate difference and individuality and encourage everyone to join us and be their whole selves always.

Dementia UK is a Disability Confident Employer.

By applying to join Dementia UK, you acknowledge that in the event you are successful for the role, any offer and your ongoing employment will be conditional on you having or obtaining the right to work in the UK.

*Please note that any decision on flexible working is based on business needs 

When you apply for a job at Dementia UK, we will collect certain information about you to process your application and assess your suitability for the role. Further details can be found in our privacy notice.

This is an exciting time to join London’s Air Ambulance Charity. Our mission is to use everything we know, our specialist skills and unmatched experience to save lives and ensure the best outcomes for our patients across London. We’ve recently launched a new strategy that outlines our aims for the next 15 years, from delivering clinical innovation to investing in research, training and education, so that we can be there for the patient of tomorrow that we couldn’t save today. 

Achieving this depends on high-performing fundraising and supporter engagement, enabled by accurate, timely and insightful data. Our Microsoft Dynamics 365 CRM sits at the heart of these operations — powering campaigns, supporter journeys and reporting. The Data Team manages the quality, integrity and flow of data that drives these outcomes. 

We went live with our new CRM, Dynamics CE, in July 2024 and are now refining our processes and data flows to ensure all teams have the right skills, data and support to fully utilise the system. 

As Data Officer, you’ll provide first-line CRM support and training to the fundraising team, helping them use the system effectively to reach their ambitious income targets. 

You’ll be part of an expanding Data Team responsible for managing data flows for all fundraising income, including our weekly lottery, producing selections for communications and supporting Power BI reporting. 

CRM Communications Executive

Role Overview
The Talent Set are delighted to partner with a top Think Tank on a fantastic CRM Communications Executive role. This short-term temporary position offers immediate start and provides an opportunity to demonstrate your skills in a dynamic environment, with potential to transition into a permanent role.

Key Responsibilities

• Manage and execute targeted communication campaigns through CRM systems to engage a diverse audience.
• Utilise ZOHO CRM to segment contacts, personalise messages, and optimise campaign performance.
• Coordinate communication strategies aligning with marketing and organisational goals.
• Analyse campaign responses and generate reports to inform ongoing improvements.
• Ensure messaging complies with organisational guidelines and brand standards.
• Collaborate with other teams to support data management and campaign execution.

Person Specification

• Proven experience working with ZOHO CRM or similar CRM platforms.
• Strong understanding of email and digital communication strategies.
• Ability to analyse data and interpret response metrics to optimise campaigns.
• Excellent organisational skills with the ability to manage multiple projects efficiently.
• Strong attention to detail and commitment to maintaining data accuracy.
• Effective communicator with the ability to work collaboratively across teams.

What’s on Offer
Salary: £35,000 - £39,000 (day rate equiv.) 
contract length: 3months (potential for permanent opportunity after)

How to Apply
To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours.

Commitment to Diversity
The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, religion or belief, sex, sexual orientation, gender reassignment, marriage and civil partnership, pregnancy and maternity, disability, or age. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.

We are seeking a proactive, detail-oriented and data-focused [IT/data confident] administrator to support our CRM and audience development activities. 

Hofesh Shechter Company is a boundary-breaking international dance company, led by Artistic Director Hofesh Shechter. Our work includes large-scale touring, film projects, the emerging talent programme Shechter II interwoven with our Shechter Moves learning programme.

This newly created position is central to our data strategy, focusing on centralising audience and supporter information using our new specialist CRM and event management systems, Monad and YesPlan. You will be responsible for data integrity, analysis and supporting us to turn rich audience insights into a powerful tool for storytelling and growth, helping us build deeper relationships with our diverse audiences. 

This is an ideal role for someone passionate about IT systems and the arts. It suits a recent data/business analytics graduate looking for a role with real-world impact in the UK’s vibrant creative sector or an aspiring arts administrator who thrives on a mix of analytical and creative work. 

IT & Data Support

Location: London (Hybrid – minimum 3 days onsite at Head Office)
Team: Finance & Operations
Reports to: Head of Technology & Data
Salary: Circa £34k

About us

BVA is the largest membership community for the veterinary profession in the UK, we champion, support, and empower more than 19,000 vets of all ages, stages, and disciplines.

The Role

 We are seeking an enthusiastic and proactive IT & Data Support professional to join our team. In this pivotal role, you will:

• Be the first point of contact for staff technology queries (hardware, software, connectivity, CRM, Microsoft 365, etc.).
• Troubleshoot and resolve straightforward issues; escalate complex cases to suppliers or the Head of Technology & Data.
• Log and monitor support cases with third-party suppliers, ensuring timely resolution.
• Support the day-to-day operation of our CRM system, assisting with user queries, data issues, and development needs.
• Assist colleagues across the organisation with CRM queries, data and reporting requests, and member data analysis.
• Develop, maintain, and run routine reports to support business activities, ensuring data accuracy and consistency.
• Work with the Head of Technology & Data to build dashboards and reports (Power BI or equivalent) to monitor KPIs and member engagement.
• Provide informal training, knowledge-sharing sessions, and guidance materials to help colleagues make the best use of technology and data.
• Maintain accurate records of issues, resolutions, and supplier interactions to build organisational knowledge.
• Support compliance with data protection and IT security practices.
• Contribute to documentation of processes, FAQs, and how-to guides for internal use.

Essential:

• Good working knowledge of Microsoft 365 administration (Outlook, Teams, Word, Excel, SharePoint).
• Experience working with CRM systems and handling data queries.
• Strong analytical skills with the ability to produce accurate reports and interpret data.
• Excellent communication skills, able to explain technical and data concepts clearly to non-technical colleagues.
• Strong organisational skills and attention to detail.
• Ability to prioritise and manage multiple workstreams.
• Customer-service orientation with a problem-solving mindset.

Desirable:

• Knowledge of data structures, relational databases, and reporting best practice.
• Experience with Microsoft Dynamics CRM.
• Experience with Power BI (or similar reporting/visualisation tools).
• Knowledge of IT security and data protection best practice.
• Familiarity with working alongside external suppliers or IT service providers.

 
Why Join Us?

• Work closely with a supportive Head of Technology & Data and cross-functional teams.
• Opportunity to innovate and propose new ideas to improve technology processes.
• Stay up to date with the latest developments in IT and data, and help shape our future.

How to apply

Please submit your CV along with a cover letter that clearly demonstrates how you meet the job description and person specification. 
 

Closing and interview dates

· Closing date is 9am on Tuesday 18 November

· First interviews will be remotely during the week commencing 24 November

· Second interviews will be held in person on Thursday 4 December 2025.
 

BVA is strongly committed to equality, diversity and inclusion, and we encourage applications from all sectors of society. We would particularly welcome applications from under-represented groups within the not-for-profit/membership sector.

No agencies please.

Villiers Park's vision is a future where every young person has the opportunity to realise their full potential. Yet for too many, this is limited by economic, social and personal barriers not of their making. As a national social mobility charity, we exist to change that. 

We deliver targeted programmes in areas of socio-economic deprivation and inequality across the country. We have five hubs, in Hastings and Bexhill, Swindon, Tyneside, Norwich and Cambridgeshire, and reach over 2,500 young people every year.

We recently developed our 2025-30 strategy, which aims to deepen our impact and double our reach over the next five years. A new fundraising strategy and campaign, Beyond Barriers, will be launched to secure the funds to help us realise our goals and make a positive and lasting impact on the lives of more young people nationwide.

The Fundraising Operations and Data Manager is a newly created role in our Fundraising team. They will be responsible for managing the charity’s CRM (Salesforce) and working with colleagues across the team, and wider organisation, to ensure the smooth operational delivery of fundraising processes and activities.

The Fundraising Operations and Data Manager will provide data and donor insights to help identify trends and opportunities that contribute to shaping fundraising campaigns and enhance our stewardship. 

Key responsibilities include:

• Be responsible for the overall management of the Salesforce CRM system, ensuring accurate and up-to-date data entry. This includes processing donations, pipeline updates and managing data imports, exports and migrations to support fundraising activities.
• Create reports and dashboards to enable accurate and timely reporting.
• Identify opportunities for improvement and automation, collaborating with colleagues across the organisation to ensure the smooth operation and optimal use of the CRM.
• Work closely with the Head of Fundraising and Finance Manager to ensure that all donations are thanked in a timely manner and recorded correctly.
• Manage pledge payment tracking and reminders and follow-up processes for multi-year donations. Ensure that data management is carried out in accordance with GDPR and PECR, Villiers Park’s data protection and privacy notices, and the Fundraising Code of Practice. 
• Act as the point person for all prospect research activities, liaising with third party providers and ensuring adherence to data protection requirements and best practice at all times.
• Oversee the recognition framework and stewardship of current supporters, managing a sustainable and creative stewardship programme that engages supporters with our work.
• Create templates and systems that enhance cultivation and stewardship. 
• Generate mailing lists for fundraising and communications, which respond to a range of motivations to give and engagement with the charity. 
• Oversee and deliver operational efficiencies in our fundraising processes, for example, with payment providers and events.
• Any other duties as reasonably requested.

The Sales and Insights Manager leads on the management and development of the CRM database and ticketing system (Tessitura). They are responsible for reporting and in-depth analysis of sales and data with the aim of better understanding our audience and delivering creative, data led, and results driven marketing campaigns.

Application deadline: 12PM, Monday 24th November 2025
Interviews will take place: The week commencing 1st December 2025
Second Round Interviews will take place: The week commencing 8th December 2025

The Marketing & Communications team is crucial to the success of the Almeida’s ambitious vision and the strategic priorities for the team include:

• Build and manage the brand of the Almeida Theatre across London, the UK and internationally.
• Take a strategic and data first approach to marketing and promoting the Almeida and its work in order to deliver income targets in excess of £3 million in ticket sales each year.
• Build and diversify the audience who experience our artistic programme and increase engagement levels among those currently least engaged in arts and culture.
• Engage with a significantly bigger audience than current ticket purchasers, curating a cultural conversation predominantly through the creation and distribution of digital content.
• Develop a segmentation strategy for audiences based on insights from our CRM system (Tessitura).
• Generate additional income from growth of the Almeida Membership and the promotion of auxiliary sales.

Key Responsibilities:
CRM:

• Lead on management of Almeida’s central CRM database, Tessitura, and act as principal point of contact with Tessitura for all system maintenance, development, and upgrades.
• Work closely with the Marketing and Development teams to maximise the use of our CRM systems and ensure they are fit for purpose and align with the goals of the organisation.
• Ensure the CRM provides an effective sales funnel and is an efficient sales process.
• Work with the Box Office Manager to set up on-sales for new productions and events.
• Update the information and content in TNEW (online booking system), working Box Office Manager to ensure a smooth sales path.
• Work with the Development team to enhance our insight into current and prospective supporters. In particular, working to support Membership recruitment and retention, to encourage donations.
• Work with the Marketing Manager to produce audience segmentation strategies.
• Help troubleshoot queries or issues, related to Tessitura filtering those that cannot be resolved internally through to the Tessitura support.
• Provide support to all of the key departments within the Almeida which generate and use data, including set up of users, and provide training as required.
• Be a key part of the Almeida’s GDPR team ensuring all our data collection and processing complies with all current and future data protection legislation.

Sales, Insights and Data:

• Compile and deliver sales reports and analysis to relevant departments across the organisation, including senior and executive leadership, tailoring reports to suit a range of requirements.
• Monitor ticket inventory and introduce strategies for managing ticket holds.
• Provide up-to-date data analysis and reporting on marketing activities to help improve the effectiveness of campaigns.
• Use sales data analysis to advise the Director of Marketing and Communications on ticket pricing strategies.
• Manage our digital audience survey (Survey Monkey) and Arts Council data collection platform (Illuminate), collating and reporting on the results and evaluation of campaigns and audiences.
• Help guide the Almeida’s audience development strategy through customer research and data analysis relating to existing and new audiences.
• Support other departments with data collection and analysis.

Other duties:

• Be jointly responsible for the accuracy of all marketing communications, maintaining the theatre brand at all times, and advocating for this across the organisation.
• Support the Marketing Manager with digital advertising.
• Help to develop and deliver marketing strategies to increase income from auxiliary sales such as merchandise and Almeida Café & Bar.

Person Specification

• Enthusiasm for theatre and the work of the Almeida.
• Significant experience of CRM and ticketing systems, ideally Tessitura.
• Digitally and technologically fluent, with understanding of relevant software and systems.
• Knowledge of in-depth ticketing data-analysis and reporting techniques.
• Highly numerate, with an interest in data and statistics.
• Experience of driving forward key audience development objectives.
• Strong attention to detail.
• A creative thinker, problem solver and confident decision maker.
• Excellent verbal and written communications skills.
• Ability and confidence in managing relationships with both internal and external stakeholders.

Equality, Diversity and Inclusion
We want to create and sustain a productive, diverse and inclusive working environment. We ask everyone who works with us to champion this ambition and embed it in their day-to-day work being at the heart of our Actions for change: Equality, Diversity and Inclusion Policy and monitored through our Action Plan.

Environmental Sustainability
We aim to be an environmentally sustainable organisation and ask that our all our teams work to support this. In doing so we are seeking to promote efficient and sustainable practices that create
minimal impact. This is outlined in our Environmental Sustainability Policy and tracked in our annual action plan.

Remuneration and Hours:
Salary: £41,000 per annum
Holiday: 25 days per annum
Probationary period: 3 months
Notice period: 3 months
Pension: As part of auto-enrolment you may be eligible for NOW pension. The Almeida contributes 3% of basic salary to a stakeholder pension scheme (Scottish Widows), following 6 months’ service and successful probationary period.
Other Benefits: theatre ticket subsidy scheme, season ticket loan, theatre tickets, staff discount in the Almeida bar and other local amenities.
Location: This position is based at the Almeida’s administration offices at 108 Upper Street, London N1 1QN. There will also be the opportunity to work remotely.

For a job description and details of how to apply please visit our website.

Do you have hands-on accounting experience and finance systems knowledge? Are you available to start immediately (Monday 24 November)?

Join our Finance team and play a key role in keeping everything running smoothly! You’ll support both Accounts Payable and Receivable, ensuring accurate processing of income and expenses, maintaining ledgers, and helping budget holders with their queries.

Contract

• £29,500 - £32,000 per annum plus benefits
• Full time (35hrs per week) 
• Fixed Term Contract (6 months)
• Hybrid working with link to Ewell office
• We are passionate about flexible working, talk to us about your preferences 

What you’ll do 

• Process income and donations quickly and accurately.
• Manage invoices, purchase orders, receipts, and payments.
• Prepare journals and recode income.
• Assist with month-end reporting.
• Respond to budget holder queries.

What you’ll bring

• Solid accounting experience and finance system skills.
• Sharp attention to detail and strong Excel knowledge.
• Ability to work under pressure and meet deadlines.​
• Business Central experience/CRM experience desirable.

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Why Samaritans?

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At Samaritans, you’ll be part of a people-first organisation deeply committed to inclusion, compassion and learning. You’ll contribute to a team where your voice matters, your expertise makes a difference, and your work helps save lives.

We welcome applications from individuals with lived experience and encourage those from underrepresented communities to apply. We are committed to creating an environment where all our people feel seen, heard and supported.

You’ll join a values-led organisation with a powerful mission and a collaborative culture. We offer flexible hybrid working, excellent benefits, and the chance to make a tangible difference in suicide prevention across the UK and Ireland.

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For further information about Samaritans, including our charity structure, values, employee benefits, and application process, please read our recruitment brochure available below. You can also visit our careers website to access this.

We recognise the enormous benefits and the social justice imperatives of ensuring diversity at every level of our organisation. Samaritans is wholly committed to inclusion and diversity and to building a culture and environment where everyone is appreciated for the unique person they are. To ensure Samaritans is representative of those we support and who support us, we particularly welcome applications from disabled, racialised minority and LGBTQ+ candidates, as these people are under-represented at Samaritans.​

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Apply now

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Please note that we are seeking candidates who are available to start on Monday 24 November.

If this sounds like the opportunity for you, please apply. You will be asked to answer some short application questions and to upload your CV.

We kindly ask that you don’t rely on AI tools for your application answers, or to generate interview answers. We want to see your own unique ideas and writing skills. We want your application to stand out from the rest and showcase your own strengths.​

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Applications will close on Thursday 20 November. We will hold telephone interviews on Friday 21 November.

The Woodland Trust is looking for a Supporter Journey Marketing Executive to enhance our supporter journeys alongside the launch of our new CRM system.

The Role: 
•    You’ll support the implementation and roll-out of our new CRM system and ensure supporter journey requirements are mapped and embedded.
•    You’ll collaborate across departments to deliver tailored supporter journeys and communications
•    You’ll assist in designing, mapping and improving supporter experiences.
•    You’ll report and analyse data and insights to segment audiences and personalise supporter interactions.
•    You’ll develop campaign and journey documentation.
•    You’ll monitor performance, identify improvements and report to stakeholder on supporter journeys.
•    You’ll provide support in campaign deliver, including content setup, testing and scheduling.
•    This role is a 9 Month Fixed Term Contract.
•    This role includes a mix of working from home and at our main office in Grantham, Lincolnshire. Visits to Grantham would be required no more than once a month on average. 

The Candidate: 
•    You have an enthusiasm for the environment and share our core values-Grow Together, Explore, Focus and Make it Count.
We are looking for candidates who have the following:
•    Worked in marketing, supporter engagement or customer experience roles.
•    Experience of CRM systems and an understanding of their role in managing supporter relationships.
•    Desired knowledge of supporter engagement and retention strategies.
•    Strong communication skills with the ability to collaborate across projects with multiple stakeholders.
•    Desired knowledge of journey mapping tools and/or marketing automation platforms
•    Experience interpreting data and applying insights.
•    Strong organisational and prioritisation skills with the ability to handle a busy workload with competing priorities.

Benefits & Wellbeing: Joining our team means you'll be a big part of tackling environmental and climate issues. We take good care of our staff, offering support and training opportunities. We also offer:
•    Enhanced Employer Pension
•    Life Assurance
•    Flexible & Hybrid Working Options
•    Generous Annual Leave - 25 days + bank holidays (pro rata for part time) 
•    Buy and Sell Annual Leave
•    Enhanced Parental Pay
•    Employee Assistance Programme

About Us: The Woodland Trust is the UK's leading woodland conservation charity and is dedicated to creating a world where trees and woods thrive for both people and nature. Our mission involves engaging and inspiring individuals to contribute toward tackling the nature and climate crisis through the protection, restoration, and creation of essential woodland habitats.

Commitment to Diversity & Inclusion: To achieve our vision of a world where woods and trees thrive for people and nature, we need to better reflect society and the communities we work in. All people, no matter their background, identity, ability, or circumstance, should benefit from trees. 
People of colour and disabled people are currently under-represented across the environment and conservation sector. If you identify as a person of colour and/or disabled, we particularly encourage you to apply.
Please contact us to discuss any additional support or adjustments you may need to complete your application. 

Application Advice: For fairness we keep our candidates’ personal details hidden from the hiring managers, we do not ask for your CV at application stage. Make sure that you answer the Application Questions to show your relevant skills and passion for the role.
Even if you don't meet every requirement of the role, we would encourage you to apply. 

Acceptable Use Policy - Artificial Intelligence (AI)
We understand that candidates may choose to use AI tools to support their job applications-for example, to help structure or edit written responses. We welcome the use of AI in this way, particularly where it helps improve accessibility, such as for neurodivergent applicants. However, we ask that any information submitted reflects your own experience, skills and understanding. During interviews, candidates are expected to respond independently without the use of AI tools.

Apply Now: If you're ready to make a difference and grow with us, send in your application today. We might close the job opening early if we get a lot of applications, so it's a good idea to apply soon. If we do close the advert early, and you have an application in process, we will email you prior to closing to give you time to complete.

Interviews will be held via Microsoft Teams 15th December 2025.

We’re looking for a highly organised and thoughtful Charity Administrator to keep Give a Book running smoothly behind the scenes. You’ll be the quiet centre of our small, purposeful team - the person who ensures our projects, systems, and partnerships are efficient, coordinated, and well supported as our work continues to grow. This is a varied and rewarding role for someone who enjoys detail, structure, and the satisfaction of helping good things happen. You’ll be joining during a pivotal and exciting moment for the charity.

JFF Administrator/Executive Assistant

Job Title: Administrator/Executive Assistant

Responsible to: Director of Programmes and Innovation

Contract: 3 month Fixed Term contract, possibility of extension

Hours: 4-5 days/28-35 hours per week

Location: Hybrid/Home based, in the London area with regular travel in the Greater London area (approx. twice weekly) and occasional National travel

Salary: £30,000 FTE (£24,000 pro rata)

Leave: 22 days + bank holidays, pro rata.

 The Role:

To provide high-quality administrative, coordination, and communication support across the charity. This role ensures smooth day-to-day operations, supports the Director and fundraising team, and contributes to the effective delivery of projects, workshops, and events. The postholder will play a key role in strengthening systems, improving efficiency, and supporting the charity’s mission to build children’s financial confidence.

Main Duties

Executive and Administrative Support

· Manage the Director’s diary, meetings, and correspondence.

· Prepare and format documents, reports, and presentations.

· Coordinate travel, logistics, and meeting arrangements.

· Maintain accurate and well-organised filing systems.

· Support refinement of administrative processes to improve efficiency.

Governance and Board Support

· Collate and coordinate board papers and meeting packs.

· Prepare and circulate trustee newsletters and updates.

· Maintain trustee and senior stakeholder contact lists.

Fundraising and Data Administration

· Process and acknowledge donations, ensuring accurate records on the CRM.

· Support fundraising communications and donor stewardship.

· Assist with fundraising research and preparation of proposals or reports.

· Provide administrative support for fundraising campaigns and events.

Workshops and School Liaison

· Liaise with schools to coordinate logistics and materials for workshops.

· Prepare and send workshop resources and packs.

· Support event delivery, including assisting on the day

Events and Community Engagement

• Coordinate logistics for internal and external events, including venue booking, catering, and invitations.
• Help at events to ensure smooth delivery and a positive experience for participants.
• Liaise with suppliers and partners as needed.

Communications and Design

• Format and design materials in PowerPoint and Canva.
• Support production of newsletters, social media content, and reports.
• Maintain brand consistency across all outputs.

Systems and Office Support

• Maintain shared calendars, contact lists, and databases.
• Handle general office administration and supplier coordination.
• Identify ways to improve systems and working practices.

Closing date: 5pm Wednesday 26 November. Interviews will take place online throughout the shortlisting process.

Please note we will only consider applications that include a CV and covering letter.

Supporter Services & Marketing Officer (Maternity Cover)
Location: Crewe (Office-based)
Contract: Full-time, 12-month fixed term
Salary: £26,000 per annum
Reports to: Head of Public Fundraising and Engagement & Digital Marketing Manager

Be the first voice of Railway Children.

We’re looking for a warm, organised and digitally minded individual to deliver outstanding service to our supporters. As the first point of contact for donors, community groups and the public, you’ll ensure every interaction—via phone, email, social or web—is positive and professional.

You’ll also support our fundraising and marketing teams with admin, digital content, and campaign delivery, helping us raise vital funds to protect children at risk.

Key Responsibilities:

• Manage supporter queries via inbox, phone and social media
• Send thank-you messages and fulfilment communications
• Maintain accurate supporter records (Donorflex)
• Support digital campaigns, website updates and online shop
• Assist with events, appeals and seasonal campaigns
• Build emails and social posts; monitor Facebook ads
• Keep marketing materials and templates up to date

What You’ll Bring:

• Excellent communication and customer service skills
• Strong admin and digital skills
• A proactive, team-focused attitude
• Passion for making a difference

Why Join Us?

At Railway Children, you’ll be part of a passionate, supportive team working to create real change. We offer flexible working conditions and a great opportunity to learn and develop. You’ll have the opportunity to make a meaningful impact every single day – and be part of a charity that truly values its people.

Join us and help us ensure we deliver the best supporter experience.