Crm training and change manager jobs
How's your job search on our site?
At Prospect Hospice, we believe everyone deserves compassionate, personalised care at the end of life. Every pound we raise helps us be there for people and families when they need us most.
Behind every donation, every supporter and every story is data — and that’s where you come in.
We’re looking for a talented Database Manager who can turn data into knowledge, helping us build meaningful relationships with our supporters and grow the income that makes our care possible.
Hours: 20 hours per week. Hybrid working preferred although fully remote will be considered.
What is the role?
You’ll take ownership of our Raiser’s Edge database, ensuring it is accurate, efficient and used to its full potential across our fundraising and supporter engagement teams.
Working collaboratively with colleagues across fundraising, IT and finance, you’ll help us better understand our supporters, improve how we work, and make smarter decisions that support our long-term sustainability.
You’ll be joining us at an exciting time, with a new strategy in place and ambitious plans — giving you real scope to shape how data is used across the organisation.
What you’ll be doing
- Leading the management and development of our Raiser’s Edge database
- Ensuring high-quality, accurate and compliant supporter data
- Supporting teams with segmentation, reporting and data analysis
- Creating queries, dashboards and reports to track performance
- Improving processes, systems and integrations to make data work better for everyone
- Providing guidance and training to colleagues, building confidence in data use
- Championing best practice and continuous improvement in data management
About you:
You’re someone who combines technical expertise with curiosity and purpose. You understand that data isn’t just numbers — it’s people, stories and impact.
You will bring:
- Strong experience of managing Raiser’s Edge (RE NXT) in a charity or fundraising setting (essential)
- Confidence in data analysis, reporting and segmentation
- Advanced Excel skills and experience with tools such as Power BI (or similar)
- A good understanding of GDPR and data governance
- The ability to translate complex data into clear, meaningful insights
- Excellent attention to detail and a proactive, solutions-focused approach
- A collaborative mindset and a genuine passion for making a difference
Please see the job description for full details and person specification.
We offer a great range of benefits, including:
- 27 days annual leave entitlement (plus bank holidays)
- Generous contributory pension scheme and life assurance
- Discounts with local retailers, gyms, and service providers including Blue Light Discount Card
- Employee Assistance Programme
- Family-friendly policies and practice
- Supportive induction, and training and development
- A values led, inclusive working environment
- Free parking on-site
How to Apply
To apply, please upload your CV and a cover letter detailing your suitability for the role and why you’d like to work with us.
First stage interviews will take place by TEAMS 5-7 May and face-to-face interviews will be 13-14 May 2026.
Equality & Diversity
Prospect Hospice is committed to encouraging a diverse and inclusive working environment. We recognise that promoting diversity and eliminating discrimination in our workplace will bring benefits for our people, our business, and the communities we serve.
We welcome applications from all individuals regardless of age, disability, sex, gender reassignment, sexual orientation, offending background, pregnancy and maternity, race, religion or belief, and marriage and civil partnerships.
Safeguarding
We are committed to safeguarding and promoting the welfare of all those we support. As part of our SAFER recruitment processes, offers of employment will be subject to thorough checks, which may include a DBS check, satisfactory references, online and social media checks, and verification of qualifications. We expect all staff to share this commitment and to adhere to our safeguarding policies and procedures at all times.
You must tell us about any unspent conviction, cautions, reprimands, or warnings under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975.
The client requests no contact from agencies or media sales.
Job description
Role: Partnerships and Programme Development Manager
Directorate: External Affairs
Team: Corporate Partnerships
Manager: Senior Strategic Partnerships Manager
Direct reports: N/A
Role purpose
This role supports the development of WorldSkills UK’s income and partnership activity by turning programmes and ideas into clear, compelling funding opportunities. You will work across teams to develop proposals, manage partnerships, and support reporting and planning processes that contribute to long-term financial sustainability.
You will play a key role in strengthening how we plan, communicate and deliver partnership activity, helping to build strong relationships with funders and partners while improving internal systems and processes.
Key tasks and responsibilities
Partnership and project delivery
· Manage delivery of partnerships and events, ensuring they are well planned, on time and within budget
· Support management of key strategic partner relationships
· Coordinate teams and stakeholders to deliver partnership activities
· Ensure partnerships align with WorldSkills UK’s strategic priorities and equity, diversity and inclusion commitments
Income development and proposals
· Develop funding opportunities from programmes and organisational activities
· Produce high-quality proposals, presentations and funding applications
· Support applications to trusts, foundations and corporate partners
· Contribute to the development of partnership agreements and documentation
Reporting and planning
· Support delivery of income and fundraising plans through regular monitoring and reporting
· Track progress against agreed objectives and provide clear updates and analysis
· Contribute to income forecasting and financial tracking, working with colleagues in Finance and across the organisation
· Support the development and reporting of project plans (Project Initiation Documents) and associated performance measures
Systems, processes and knowledge management
· Use and help improve our CRM system (HubSpot) to manage relationships and track opportunities
· Maintain accurate records, documentation and reporting systems to support partnership activity
· Identify opportunities to improve ways of working and streamline processes across the team
Research and pipeline development
· Carry out research to identify potential partners, funding opportunities and sector trends
· Support the development of a strong and diverse pipeline of prospective partners
· Contribute to internal decision-making by providing relevant insights and analysis
General
In addition to the key tasks and responsibilities set out above, employees at this level are expected to:
· Produce specification requirements in line with procurement processes for outsourced activity
· Contribute to organisational risk and issues management processes.
· Support delivery of WorldSkills UK’s strategic priorities and annual business plan
· Ensure resources (staff, suppliers, partners, volunteers) are managed efficiently and effectively
· Contribute to a performance‑driven culture with robust monitoring, evaluation and reporting
· Demonstrate WorldSkills UK’s values in all aspects of the role, contributing to a collaborative, inclusive and high-performing organisational culture
· Promote and comply with WorldSkills UK’s policies, including safeguarding, health and safety, equality, diversity and inclusion
· Carry out any other duty as may be reasonably assigned that is consistent with the nature of the role and its level of responsibility. Any significant changes will be made in consultation with the post holder taking account of their experience, skills and capability
The client requests no contact from agencies or media sales.
If you are passionate about building partnerships that help young people overcome adversity and thrive, we would love to hear from you.
£37,000-£40,170
Jamie’s Farm Bath, near Box, or other Jamie’s Farm locations considered
Permanent
Full-time 37.5hrs Mon-Fri, but part-time (0.8 FTE) also considered
An exciting opportunity to play a central role in enabling more young people to benefit from the Jamie’s Farm experience. At a time of real growth for our charity, we are looking for an experienced, driven and enthusiastic Partnerships Manager to join our team. You will build and manage a portfolio of school and organisational partners, develop lasting relationships, and secure the bookings that enable us to continue delivering our mission.
What is Jamie’s Farm?Jamie’s Farm is a charity that supports young people by combining therapeutic work, farming, and purposeful activities to help them thrive. Through residential visits to our working farms, we provide a nurturing environment where young people can reflect, build confidence, and develop the resilience they need to overcome personal challenges.As part of the dynamic HQ team we offer a beautiful and unique supportive working environment, a competitive salary, and the opportunity to be part of a team that is passionate about making a real difference.
More about the role:As Partnerships Manager you will manage bookings from new and existing school partners, working to ensure our farms are fully booked with the young people who need us most. You will take a lead in recruiting partners for our newer farms in Skipton and Lower Shockerwick, as well as for specific projects including work with schools in Westminster, Ealing, and with groups of asylum-seeking young people. Working alongside the Senior Partnerships Manager, you will develop relationships with academy chains, local authorities and other charities, and represent the charity at conferences and events to grow awareness of our work.
Location : Jamie's Farm Bath (HQ) preferred but other Jamie’s Farm locations considered
About you:We are looking for someone with proven experience forming long-term partnerships and a track record of seeing processes through from start to finish. You will be a clear, confident communicator, able to adapt your approach to a wide range of external audiences, and someone who brings genuine warmth and enthusiasm to building new relationships.
Organised and systematic, you ensure no opportunities are missed and are comfortable managing a busy pipeline of leads, bookings and relationships. You bring an entrepreneurial spirit and a collaborative approach, and you are passionate about Jamie’s Farm’s mission and the difference our work makes to young people.
Please see the full job description, desired experience and employee benefits by exploring our recruitment pack below. Don’t meet every single requirement? We’d still love to hear from you – your unique skills and experience could be just what we’re looking for.
How to Apply: Please apply via the Jamie’s Farm website. Read through the full recruitment pack and return both a completed application form and equal opportunities form to the email specified on our jobs page.
The client requests no contact from agencies or media sales.
Job Title: Independent Living Capital Appeal Manager
Contract: Permanent
Salary: £47,377
Location: The Rowe, London
Closing Date: 21st April 2026
Interviews: w/c 27th April 2026
About Centrepoint
Centrepoint works with young people aged 16–25 who are experiencing or at risk of homelessness. We provide accommodation, health support, and life skills to help young people move into education, training, and employment so they can build independent, sustainable futures. Together with our partners, we support over 15,000 young people each year and aim to end youth homelessness by 2037.
About the Independent Living Programme
Centrepoint’s Independent Living Programme (ILP) is delivering 300 genuinely affordable homes across London and Greater Manchester for young people moving on from homelessness. With 50 homes already built and £23m secured, the Independent Living Capital Appeal is raising a further £27m to complete the programme.
The Role
The Independent Living Capital Appeal Manager will play a key role in delivering this ambitious programme. You will be responsible for helping to deliver the £27m appeal target by managing and growing a portfolio of high-value donors and grant-makers, securing five and six figure gifts, and developing a strong pipeline of new prospects.
Working closely with the Head of Independent Living Appeal, you will lead the cultivation and solicitation of high-value supporters while delivering an outstanding donor experience. You will also work closely with development and programme colleagues to align fundraising with live housing developments and future pipeline opportunities.
You will:
- Lead and grow a portfolio of donors and prospects, securing new and repeat five and six figure gifts
- Identify, qualify and cultivate new prospects to strengthen the appeal pipeline
- Develop and deliver tailored cultivation and solicitation strategies
- Write compelling proposals, reports and donor communications
- Deliver excellent stewardship, designing supporter journeys that connect donors to the impact of their support
- Support senior leaders and volunteers in donor cultivation and solicitations
- Collaborate across fundraising and programme teams to maximise opportunities for support
- Line-manage the Independent Living Appeal Officer, supporting their development and contribution to the appeal
This is an opportunity to play a central role in one of the UK’s most ambitious youth homelessness initiatives, helping unlock hundreds of new homes for young people leaving homelessness.
About You
We are looking for a motivated, relationship-focused fundraiser with a strong track record of securing significant philanthropic gifts. You will bring:
- Experience securing five and six figure gifts from individuals, trusts, foundations or corporate partners
- Proven ability to build and progress a pipeline of high-value prospects
- Strong experience managing and stewarding major donor relationships
- Excellent written and verbal communication skills, including developing persuasive proposals and reports
- Confidence engaging with senior stakeholders and donors
- Strong organisational and project management skills, with the ability to manage competing priorities and deliver targets
- Ability to work collaboratively across teams and functions
Desirable:
- Experience working on a capital appeal or major fundraising campaign
- Experience working with senior volunteers in fundraising
Benefits
- 25 days annual leave, rising to 27 days
- Healthcare cash plan (dental, optical, complementary therapies)
- Private medical insurance
- Income protection
- Employer pension contributions of 5%
- Cycle to Work and interest-free travel loan schemes
Equality, Diversity & Inclusion
Centrepoint is committed to fairness, equality, and inclusion. We welcome applications from all backgrounds, including those with lived experience of homelessness or youth services.
Apply now to play a key role in delivering Centrepoint’s Independent Living Capital Appeal and creating hundreds of new homes for young people moving on from homelessness
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Purpose of the role
To deliver the Day One Casework bedside model to patients, or those closest to them, impacted by serious or multiple injuries which could result in life changing consequences, such as disability or death, within Leeds General Infirmary Hospital, providing support on some of the wards (such as rehabilitation), on-site clinics and other settings (e.g. rehabilitation centres).
Have a visible physical presence within the Trust, becoming embedded into clinical teams focussing on major trauma pathways, facilitating outpatient and in-person legal clinics.
Key Responsibilites
The post holder’s primary duties and responsibilities are as follows:
-
Work closely, and in partnership, with NHS clinical staff and relevant community and voluntary sector organisations, to address the needs of patients, and those closest to them, affected by serious and life-changing injury.
-
Operate a case management approach to individuals, assessing and identifying needs, putting support in place including signposting, making referrals and direct support.
-
Provide consistency in assessment of all patients and their loved ones, irrespective of injury cause, age, status, giving access to the earliest possible specialist legal advice which supports rehabilitation and NHS cost recovery.
-
Maintain detailed case records, including accurate records of activity and intervention, using Day One’s Customer Relationship Management (CRM) system, capturing and storing data in line with Day One policies and procedures and regulatory requirements.
-
Contributing towards report writing through the writing case studies and narrative to support data collection.
-
Implement processes and procedures to collect patient and family feedback and contribute to ongoing monitoring and evaluation of Day One services through providing relevant information, case studies and reports.
-
Deliver awareness raising presentations to clinical colleagues and departments.
-
Organise and facilitate outpatient and in person legal clinic drop-in sessions.
-
Build awareness of the role and charity’s purpose through building strong and effective relationships across the regional major trauma network, ensuring those who need it have access to Day One support.
-
Work closely with local authority, statutory and voluntary organisations to provide patient and family support and advocacy.
-
Help establish other support mechanisms once a person is no longer within the hospital setting, supporting the patient discharge process in conjunction with leadership from NHS staff.
-
Identify and support the recruitment and supervision of Day One volunteers, where appropriate.
-
Work closely in partnership with our Peer Support Service, focussed on promoting awareness and uptake within the region.
-
Work closely with the wider team on performance, quality, safety and effectiveness of all services, ensuring appropriate safeguarding policies are followed.
-
Work closely with our Fundraising and Communications team, supporting national activity, as well as regional initiatives to raise awareness and fundraise.
-
Be prepared to travel across the region and, on occasion, to other sites and national meetings as required.
-
Willingness to undertake continuous development and training for the role, including mandatory Day One and NHS Trust specific training.
-
Participate in external clinical supervision and monthly caseworker reflective practice to sessions to effectively explore and uphold professional boundaries within a safe, structure and supportive environment.
To work closely with those impacted by serious and life-changing injury, taking referrals and carrying out initial assessments of need, expertly navigating, signposting and putting services in place in the immediate aftermath of major trauma, including talking about and facilitating timely access to legal support to aid rehabilitation.
To establish and develop relationships with key stakeholders to promote Day One and address the needs of those affected by serious and life-changing injury.
To work as part of the wider Day One Service’s team and organisation, taking responsibility for own record keeping and data collection in line with regulatory requirements.
Please find the recruitment pack attached for full details.
How to apply
Please upload your CV, and cover letter, no longer than two pages, demonstrating how you meet the criteria and outlining why you’re interested in the role.
Closing date: Thursday 30th April 2026
First stage virtual interviews: TBC
Second stage in-person interviews: TBC
Inspired ‘by patients for patients’ our vision is that no one has to piece life back together on their own after catastrophic injury.



The client requests no contact from agencies or media sales.
THE ROLE
Job Title: Head of CRM
Reports To: Chief Executive
Location: Remote and hybrid working (occasional travel to SportsAid Head Office)
Salary: £60,000 per annum FTE; pro-rated to £36,000 per annum for 3 days/week
Contract: Permanent; part-time
Hours of work: Part-time position, approx. 21 working hours a week (3 days per week), some evening work may be required from time to time, reasonable flexible work options are available.
CONTEXT & PURPOSE OF ROLE
SportsAid is currently implementing Salesforce Nonprofit Cloud as our new organisation-wide CRM platform to strengthen engagement with athletes and their parents/care-givers, supporters and funders, partners, alumni, volunteers and other key stakeholders. The Head of CRM will provide strategic and operational leadership for the charity’s CRM function.
Initially the focus of the role will be to realise the value of the implementation, including adoption, embedding ways of working and processes across teams, improving data quality, refining reporting, ensuring good system governance and optimising organisation-wide usage.
Longer term, the role will develop and lead a CRM roadmap, identifying priorities and enhancements for future development and planning the strategic evolution of our new CRM ecosystem and long-term sustainability of our Salesforce Nonprofit Cloud platform.
You will lead organisational change, embed best practice CRM processes, ensure high-quality data governance and maximise the value of CRM insights to support fundraising, programme delivery, marketing, partnerships and impact reporting.
BACKGROUND
Founded in 1976, SportsAid is a national charity that provides recognition and financial help to emerging young talented sports people – the next generation of British sporting heroes and heroines – often at a crucial time in their personal and sporting development.
SportsAid’s Mission is to champion and support the next generation of athletes to fulfil their potential in sport and life.
We put athletes first. We champion fairness and inclusion. We work together. We are ambitious and accountable.
We bring together partners, supporters and alumni to provide financial help, trusted guidance and belief – particularly at the moments when staying in sport becomes hardest. For decades, we have been side by side with Britain’s greatest emerging sporting talent, from Mo Farah to Jessica Ennis-Hill to Ade Adepitan, Paula Radcliffe and so many others to give them vital support before they became Olympian and Paralympian stars.
SportsAid manages and delivers several programmes of support including SportsAid Athlete Awards, the Talented Athlete Support Scheme (TASS), the Diploma in Sporting Excellence (DiSE) and Backing The Best.
KEY RESPONSIBILITIES
CRM Strategy & Leadership
- Champion CRM adoption across all function areas.
- Serve as the internal subject matter expert on CRM best practice.
- Lead continuous improvement and optimisation of the platform.
- Develop and deliver a multi-year CRM roadmap aligned to organisational strategy.
- Act as Product Owner for Salesforce Nonprofit Cloud.
Salesforce Nonprofit Cloud Implementation & Optimisation
- Lead final configuration, rollout and optimisation of:
-
- Constituent management
- Fundraising and donation management
- Grants management
- Beneficiary engagement
- Programme and impact tracking
- Configure and manage:
-
- Custom objects, fields, page layouts, record types
- Validation rules and automation
- Reports and dashboards
- Permission sets and role hierarchy
- Oversee integrations (eg website forms, email marketing platforms, finance systems, payment gateways).
- Manage sandbox environments, release cycles and change control.
- Liaise with external Salesforce implementation partners where required.
Data Governance & Compliance
- Develop and enforce data governance policies and procedures.
- Ensure compliance with:
-
- UK GDPR
- Fundraising Regulator guidance
- Charity Commission reporting requirements
- Maintain data integrity, security and role-based access controls.
- Implement duplicate management, data cleansing and quality assurance processes.
- Develop data retention and archival policies.
Reporting, Insight & Impact Measurement
- Develop organisation-wide reporting frameworks.
- Build dashboards to support:
-
- Fundraising performance
- Beneficiary progression
- Partner engagement
- Impact reporting
- Ensure reliable KPI tracking aligned to Board reporting requirements.
- Support data-driven decision making at SMT and Board level.
User Adoption & Training
- Develop and deliver a CRM training strategy for all staff.
- Create user guides, process documentation and onboarding materials.
- Provide ongoing support and troubleshooting.
- Establish and support CRM ‘champions’ (super-users) across function teams.
- Monitor adoption metrics and address any resistance to change.
Supplier & Stakeholder Management
- Manage relationships with Salesforce partners and third-party vendors.
- Oversee licence management and budget control.
- Contribute to digital transformation projects across the charity.
ESSENTIAL SKILLS & EXPERIENCE
Experience
- Substantial experience of a similar role within a UK charity (essential).
- Experience with:
-
- Marketing Cloud Account Engagement (Pardot)
- Experience Cloud
- Payment integrations (eg Stripe, FinDock)
- Grants management workflows
- Experience managing small CRM or data teams.
- Understanding of impact measurement frameworks in sport or social change.
Salesforce & Technical Expertise
- Significant experience administering Salesforce Nonprofit Cloud (or NPSP).
- Salesforce Administrator certification (ADM-201); ideally Salesforce Advanced Administrator certification.
- Strong understanding of:
-
- Data model architecture
- Schema design and object relationships
- Flow automation (Salesforce Flow)
- Validation rules and approval processes
- Reports and dashboard development
- Familiarity with managing integrations using APIs, middleware or tools such as:
-
- REST/SOAP APIs, Zapier or similar
- Marketing automation integrations
- Experience in implementing and managing Salesforce Applications.
- Experience managing CRM data migrations.
- Understanding of role hierarchy, profiles and permission sets.
CRM Leadership Experience (ideally involving Salesforce)
- Proven experience leading CRM implementation or major system transformation.
- Experience developing CRM strategies in a UK charity, membership or sport organisation.
- Experience driving organisational adoption and behavioural change.
- Demonstrable success improving CRM data quality and insight capability.
Data & Governance
- Strong understanding of:
-
- UK GDPR and data protection principles
- Data governance frameworks
- Information security best practice
- Experience implementing data quality monitoring processes.
Project & Change Management
- Experience managing system rollouts and phased releases.
- Familiarity with Agile or iterative delivery approaches.
- Strong stakeholder engagement skills across technical and non-technical audiences.
- Ability to translate operational needs into technical CRM solutions.
Communication & Leadership
- Excellent written and verbal communication skills.
- Ability to influence senior leaders and Board members.
- Strong facilitation and training capability.
- Collaborative, solutions-focused and pragmatic approach.
Personal Attributes
- Strategic thinker with strong operational delivery capability.
- Highly organised with attention to detail.
- Comfortable working in a growing and evolving organisation; happy to be ‘hands on’.
- Passionate about the power of sport to change lives.
- Committed to inclusion, diversity and safeguarding principles.
WHAT WE OFFER
- The opportunity to lead SportsAid’s digital transformation to ensure the charity is enabled to make a lasting impact on the lives of young athletes and their families.
- A collaborative, supportive working environment where your ideas and contributions are valued.
- Professional development opportunities to enhance your skills and grow within the role.
- Flexible working: reasonable flexible, remote and hybrid working options are available.
- Salary: a FTE salary of £60,000 per annum; pro-rated to £36,000 for 3 days/week.
- Pension: SportsAid makes a contribution of 3%, and the employee makes a minimum contribution of 5%.
- Healthcare: membership of the SportsAid private health insurance scheme is available for the employee with premiums paid by SportsAid.
- Cycle to Work Scheme: available to all staff.
- Death in Service Benefit: inclusion in company scheme.
- Season ticket loan: an interest free loan is available to all staff.
- Holidays: 25 days per year, plus Bank Holidays, increasing by 1 day for each year of service, up to 30 days (pro-rated for part-time roles).
APPLICATION PROCESS
Please apply with your CV and a one page cover note on how you meet the essential criteria – the application deadline is by 5pm on Friday 17th April 2026.
On receipt of your application, you will be sent a confidential equal opportunities form, which all applicants will be asked to complete. Shortlisted applicants will be notified by Wednesday 22nd April 2026 to have a preliminary online conversation with the recruiting panel (including the Chief Executive and the database implementation consultant).
Interviews will be held in person on Thursday 30th April 2026 at the SportsAid office in London.
SportsAid recognises that certain sections of the community have been affected by structural inequities and may be denied the opportunity to participate equally and fully in sport at all levels. SportsAid as an organisation believes our role is to remove the barriers that our most under-served, at risk and minoritised groups of young people experience when trying to access sport and physical activities.
SportsAid therefore positively welcomes, and seeks to achieve, diversity in our workforce and that all job applicants, volunteers and employees receive equal and fair treatment. We positively encourage applications from all candidates regardless of age, race, ethnicity, gender, disability, marriage and civil partnership status, gender identity, background, religion, faith, sexual orientation, maternity status, pregnancy, belief or nationality.
NOTES:
The SportsAid office is in London, but this role can be based remotely.
As the role may involve indirect, online contact with young people, the appointee will be required to undergo an enhanced DBS check in relation to the post.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
CRM and Supporter Care Lead
37 hours per week.
Salary: £30,984
Treetops is entering one of the most exciting periods in its history.
With a bold new hospice strategy, we’re creating a future model of care that’s innovative, sustainable and centred around the people we support. This transformation will enable more nursing in our community and stronger end‑of‑life support across the UK. To help drive this forward, we’re investing in our Marketing Team.
We’re looking for a talented and proactive CRM and Supporter Care Lead to take ownership of our CRM system and elevate the way we engage with our supporters. You’ll play a vital role in ensuring every supporter feels valued, appreciated and connected to the impact they make.
Reporting directly to the Head of Marketing, you’ll be the charity’s go‑to expert for CRM and supporter care. You’ll champion data quality across all departments, shape supporter journeys, and set the standards that ensure Treetops delivers exceptional supporter experiences at every touchpoint.
This is a fantastic opportunity for a passionate, analytical professional to shape a role with real influence, putting Treetops at the forefront of supporter data and supporter care.
Key Responsibilities
· Take full ownership of the primary CRM database, ensuring it is used effectively and consistently across the organisation
· Lead on supporter data management, ensuring information is accurate, up to date and handled correctly by all departments
· Ensure the primary CRM holds all relevant supporter data from every source and database
· Champion supporter care at Treetops, setting standards that ensure supporters receive timely, meaningful and personalised communication
· Lead on supporter journeys, including thanking processes, ensuring they are well‑designed, functioning and regularly reviewed
What we’re looking for
An organised, analytical professional with excellent data skills and the confidence to lead our CRM and Supporter Care strategy. You’ll bring:
· Experience managing CRM databases
· Strong Excel skills, including data manipulation and transfer
· Experience developing supporter or customer relationships
· Experience handling and processing large datasets
· Knowledge of database queries, reports and imports
· The ability to communicate technical information clearly to non‑experts
How to apply
For an informal conversation about the role, contact Michael Younger, Head of Marketing, on 0 1 1 5 8 6 5 6 0 3 8.
Applications will be reviewed on a rolling basis, and shortlisted candidates will be invited to interview.
Treetops Hospice welcomes applications from all who meet the criteria, regardless of age, race, gender, disability, belief, sexual orientation or socio‑economic background.
Thank you for your interest in joining Treetops Hospice. Applicants must already have the legal right to work in the UK.
Ready to lead our CRM and supporter care strategy? Apply now by sending your CV and a standout cover letter — we’d love to hear from you.
Closing date: Friday 17 April 2026
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for a CRM & Data Officer to take ownership of HorseWorld’s supporter data and CRM system—ensuring it is accurate, compliant and actively enabling our fundraising to grow.
At HorseWorld, we believe in the power of horses to change lives.
For over 70 years, we’ve rescued, rehabilitated and rehomed horses, ponies and donkeys in need. Today, that work reaches further—through our Discovery programme, we partner rescued horses with children and young people who are struggling in mainstream education, helping them rebuild confidence, connection and a sense of possibility.
We are growing our impact, and with that comes the need for strong foundations.
Behind every donation, every supporter, every horse and every young person we reach, there is data we must be able to trust.
This role sits at the heart of that.
The Role
This is a pivotal role within our fundraising team. You will be the person who makes sure our systems work, our income is correctly recorded and reconciled, and our data is handled with care and integrity.
You will work closely with fundraising and finance colleagues, and with the CEO, to ensure that our data not only meets regulatory requirements, but supports better decisions, stronger relationships and increased income.
This is not just about maintaining data.
It’s about making it useful.
Key Responsibilities
CRM & Data Management
- Own and manage HorseWorld’s CRM system, ensuring data accuracy, integrity and usability
- Act as system administrator and lead on any future development or upgrades
- Produce reports and insights to support fundraising performance and decision-making
- Support colleagues to use the CRM effectively through guidance and training
Data Protection & Compliance
- Work with the CEO to ensure compliance with GDPR and relevant fundraising regulations
- Act as a key point of contact for data protection queries and audits
- Maintain clear processes, documentation and staff understanding of data responsibilities
Fundraising Operations & Financial Reconciliation
- Reconcile all fundraising income through the CRM with the Accounts team on a monthly basis
- Ensure all income streams (online platforms, standing orders, events, etc.) are accurately recorded and monitored
- Support fundraising activities and events with data and financial processes
Gift Aid
- Manage and improve Gift Aid processes to ensure efficiency and compliance
- Submit accurate monthly claims and maintain robust records
- Ensure readiness for HMRC inspection at all times
Lottery Administration
- Record and monitor lottery income
- Complete required returns to the Gambling Commission
- Ensure compliance with all relevant regulatory requirements
About You
You are someone who takes pride in getting things right.
You are naturally organised, detail-focused and comfortable working with data, systems and processes. You understand that accuracy matters—not just for compliance, but because it underpins trust, income and impact.
You are equally comfortable working independently and as part of a team, and you bring a practical, problem-solving mindset to your work.
You don’t just keep systems running—you look for ways to make them better.
Experience & Skills
Essential
- Experience working with CRM systems and managing data accurately and systematically
- Strong Excel and IT skills
- Experience in administrative roles involving finance and/or donor data
- Confidence in reconciling income and producing reports
- Ability to manage multiple priorities and meet deadlines
- Strong attention to detail and analytical thinking
Desirable
- Experience in a fundraising or charity environment
- Knowledge of Gift Aid and charity income processes
- Experience with Beacon CRM or similar systems
- Understanding of GDPR and data protection requirements
Personal Qualities
- Aligned with HorseWorld’s values: Caring, Collaborative, Proactive, Adaptable, Inclusive
- A collaborative team player who builds strong working relationships
- A proactive problem-solver with a “can do” attitude
- Comfortable taking ownership and working with minimal supervision
- Motivated by the impact of our work with horses and young people
Why This Role Matters
Every donation we receive, every supporter we engage, and every programme we deliver relies on data being accurate, compliant and usable.
In this role, your work will directly support:
- the growth of our fundraising income
- the strength of our supporter relationships
- and ultimately, the number of horses and young people we can help
It’s a role with real responsibility—and real impact.
The client requests no contact from agencies or media sales.
About the Role
We are seeking a charity professional with evaluation and impact experience, and skills to develop Lewisham Local’s business functions such as service delivery impact with a focus on impact measurements of infrastructure work, premises, and admin.
This is a newly built role to support the charity’s new ambitious three-year strategy.
Main Objectives
- Develop and deliver the charity’s Impact and Evaluation framework
- Ensure charity’s CRM Salesforce is used at every level of capturing data
Support, develop and manage Lewisham Local’s business functions such as Admin and Premises management
Main Duties and Responsibilities
Impact Measurement
- Working closely with the SMT and project leads to understand the depth of the work carried out by Lewisham Local and develop an impact and evaluation framework to measure the success of our work.
- Train and support colleagues to ensure the framework is embedded into our daily work measuring the change created as a result of the work carried out by Lewisham Local.
- Run a quarterly impact report for SMT and Board
- Introduce data capture protocols and training on using the charity's CRM Salesforce to ensure data is recorded and up to date
- Act as a champion for this across the team
Manage Admin function
- Manage the two (job share - 0.8 & 0.2 FTE) Admin officers who support the CEO, Board and take on the general office admin tasks
- Develop and improve Lewisham Local’s admin processes
Manage premises – support and training will be offered
- Manage a Premises Coordinator (0.6FTE) in safe running the Orchard Gardens Community Centre
- Support the CEO in developing premises strategy and future proposals
Together with SMT and the CEO manage Lewisham local’s fundraising function, reviewing and contributing to the grant applications.
Core Team Responsibilities
- Build and share knowledge and intelligence internally
- Build strong and effective local relationships across sectors
- Be a visible, active, positive and engaging presence within the community at local events, activities and meetings.
- Contribute and create regular communications content
- Champion the role of local giving, and the contribution of civil society in Lewisham
- Collect and process data, carry out monitoring and evaluation of our impact
- Help other team members at times of increased workload and/or specific events
- Contribute to office organisation and administration responsibilities to ensure the effective running of the organisation and staff presence at the office premises
- Manage volunteers to achieve the portfolio and charity’s aims and objectives
- Attend regular team meetings and supervision sessions as required
- Undertake training and development as required
- Contribute to writing grant applications for future projects and core work
This is not an exhaustive list of tasks, and you may be asked to undertake any other reasonable duties in connection with the role. Job descriptions are reviewed regularly and may be amended at any time in accordance with the needs of the organisation
Please see attached the full job description and person specification.
To apply, please send your CV and a supporting statement (maximum 2 side of A4 of each) outlining your relevant experience, motivation and suitability for the role.
The client requests no contact from agencies or media sales.
Location: NSC, London SE1
Contract: Full time, 1-year Fixed Term One Year (initially)
Salary: £35k + PRP (Performance Related Pay)
Closing Date: 1st May 2026
Marine Society have an exciting new role! Help us to grow our rapidly expanding apprenticeships and adult skills programmes to meet growing industry demand. We’re looking for a confident, self-starter individual who can engage key stakeholders and employers in the maritime industry and increase our reach and reputation.
You’ll be expected to have a good understanding of the maritime sector training needs and have a demonstrable track record in sales and recruitment. A working knowledge of government funded training programmes is helpful but not essential.
This role could support a secondment for the right individual. Subject to success in the role, we hope to make this permanent after one year.
The Marine Society & Sea Cadets (MSSC) is the leading maritime charity for youth development and lifelong learning. We are a vibrant and growing charity inspiring young people to achieve their potential through challenge and nautical adventure and also enabling seafarers and maritime professionals to realise their potential through learning and career development. Working with our employees, cadets, and volunteers, we have built a strong vision and five-year Future Ready strategy to meet the growing demand for what we provide, both for young people, seafarers and maritime professionals – and the thousands who aspire to be the sea cadets and marine professionals of the future. It is also about equipping them to achieve their potential and thrive in a rapidly changing world, while growing our charity to benefit even more people – including those from under-represented or marginalised groups.
About the role
This new role is to support the growth of Marine Society apprenticeship and adult skills provision. This is a strategic, outward-facing role requiring a confident astute individual who can engage key stakeholders and employers in the maritime industry to recruit new entrants and existing employees onto Marine Society programmes.
Responsibilities
· To grow the apprenticeship and adult skills provision in line with agreed annual recruitment and financial targets
· To develop and maintain a strong pipeline of prospective employers and learners, proactively identifying new apprenticeship and learning opportunities within the maritime industry. To secure repeat business with apprenticeship employers through cultivating long-term relationships.
· To work with the Director of Maritime Training and Development to devise a sales and marketing strategy to grow the apprenticeship and adult skills provision. To support the tendering process to ASF devolved areas and work with subcontractor partners.
· To collaborate with the Apprenticeship Operations Manager and Maritime Lead Trainer to convert identified leads and share industry intelligence.
· To assist the Digital Marketing Coordinator to write targeted social media posts and marketing campaigns, ensuring market visibility and lead generation. To build a library of promotional literature and good news stories.
· To maintain accurate records of business development leads and pipeline activity within the CRM system and to routinely report on these
· Attend relevant external boards, fora and industry bodies, as directed in order to promote maritime apprenticeships and training including; Maritime Skills Alliance, Workboat Association, MNTB apprenticeship committee and Port Skills and Safety
· To attend industry trade fairs and careers events to represent Marine Society. These include; National Apprenticeship Week, Seawork, International Boat Show
· To research and monitor market trends, employer needs and competitor activity to inform business development strategy
Requirements
- Minimum 2 years’ experience working in a recruitment, sales or commercial role with a proven track record of achieving financial targets
- Knowledge of the maritime sector including roles, ranks and certifications in the near coastal sector
- Excellent customer service skills with the ability to build trust and credibility with clients and stakeholders
- Strong commercial acumen and ability to identify, grow and convert new business opportunities
- Experience using CRM systems to monitor and report on business leads
- Knowledge of CPD training or workforce development
Benefits
- 25 days annual leave per annum increasing with length of service
- Hybrid working for many roles
- Life assurance (4x salary)
- Private medical insurance
- Generous pension (employer contribution up to 10%)
- Cycle to work scheme
- Wellbeing portal and EAP with 121 counselling
- Employee development: We are investing in our employees' development and have an annual calendar of learning and development opportunities, designed to support employees to develop into their roles and stretch them to achieve their full potential.
Additional Information
MSSC positively encourages applications from suitably qualified and eligible candidates from all backgrounds. Equity, diversity, and inclusion really matters to us, so we can best serve our beneficiaries from every community. We work to ensure a fair and consistent recruitment process and aim to be a charity where diversity of experience, identity and skills are valued and welcomed. MSSC is an equal opportunities employer.
We recognise our responsibilities to safeguard and protect the young people and vulnerable adults with whom we work. We do all we can to promote their health, safety and wellbeing, and we expect our staff to share this commitment and work in line with safeguarding policy, the MSSC’s values and ethos of inclusivity. We adhere to safer recruitment practices and therefore employment is subject to detailed pre-employment checks for successful candidates, including references and criminal disclosure checks and the completion of a disclosure questionnaire.
All successful applicants are required to attend safeguarding training and undergo pre-employment checks including a criminal record check.
We help launch young people for life through adventure.


The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are Gingerbread. We’re here to fight for single parents and their families.
We campaign against the injustices that single parents face every single day, and we challenge the stigmas around being a single parent. We provide information to support all single parents so that they have the tools to support their children and themselves. And we provide a support network so that, with Gingerbread, no single parent is ever alone.
Join us today. Together, we can create a world where all single parents and their children don’t just survive but thrive.
Why join Gingerbread?
The work we do has a real impact. We make a difference in the lives of single parents. We do this through collaborative, focused working. We care passionately about the work we do, and we care for each other.
Overview of Job
The Fundraising Manager will play a key role in developing and delivering Gingerbread’s fundraising plans. The role leads our trusts and grants programme, producing strong, well‑evidenced proposals, building positive relationships with funders and ensuring our reporting clearly reflects our impact. Working closely with colleagues across the organisation, they will help ensure fundraising is embedded in our work and aligned with Gingerbread’s strategic goals.
For more information about the role, please see the Advert Pack.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
About Kinship
We are Kinship. The leading kinship care charity in England and Wales. We’re here for kinship carers – friends or family who step up to raise a child when their parents aren’t able to.
Together, let’s commit to change for kinship families.
Purpose of the role:
- To facilitate introductory training workshops for kinship carers across England, as part of the national training team, through an annual programme of Kinship roadshows and in-person and online workshops.
- To contribute to the continual development and improvement of the Kinship training programme by developing new content and refining existing materials in line with insight, data, and feedback from kinship carers.
Key responsibilities include:
-
Co-facilitate professional, high-quality training to kinship carers in England.
- Experience managing challenging or sensitive situations during training while maintaining clear boundaries, using Kinship's safeguarding framework where necessary.
-
Ensure training is accessible, inclusive, and adapted to meet the diverse needs of participants.
-
Meet training KPIs, including participants reporting they feel better supported (90%) and have increased understanding of the subject (80%).
-
Contribute to the continuous development of training resources using insights, data, and feedback from kinship carers.
-
Maintain a consistent and engaging approach across all training experiences.
-
Use Salesforce effectively as the case management system to support training delivery, learning, and evaluation.
-
Demonstrate confident and frictionless use of Zoom, including breakout rooms and interactive tools, to deliver engaging online training sessions.
-
Actively support and contribute to a high-performing, inclusive, and supportive team environment.
Essential knowledge, abilities, skills and experience includes:
-
Substantial experience delivering engaging online and in-person training and workshops for diverse audiences.
-
Proven experience in professional facilitation using a range of techniques to engage participants.
-
Demonstrable expertise using Zoom (including breakout rooms and tools) and PowerPoint to deliver high-quality training.
-
Experience managing challenging or sensitive situations during training while maintaining clear boundaries.
-
Proven ability to deliver training that achieves measurable impact and learning outcomes.
-
Demonstrated use of a non-judgemental approach reflected in both language and behaviour.
-
Excellent written, verbal, and visual communication skills with high attention to detail.
-
Ability to collaborate effectively and work innovatively to achieve positive outcomes for kinship carers.
What we’ll offer you
Kinship offers 30 days’ annual leave plus bank holidays (pro-rata for part-time). We have an excellent wellbeing offer including the Employee Assistance Programme and clinical supervision. We will invest in your professional development with training and career development opportunities.
Key dates:
- Application deadline: 9am on Wednesday 15 April 2026
- First interview: w/c 20 April 2026 (online, 20-minute training presentation)
- Second interview: w/c 27 April 2026 (online, panel interview)
Kinship reserves the right to close applications early on receipt of sufficient applications. Apply early!
How to apply
Please apply via CharityJob by attaching your CV and a covering letter, and responding to the following four questions (max 250 words per answe):
- With reference to the job description, describe how your experience and values are a good fit for this role at Kinship?
- Tell us about your experience delivering training workshops to diverse audiences.
- Co-facilitation is an important aspect of delivering engaging and effective workshops, both online and in person. Can you describe your understanding of co-facilitation and outline the key components that make it successful?
- Describe three things which are key to delivering an engaging and high-quality online training session.
Kinship is committed to championing equality, diversity and inclusion. We believe our work is greatly enhanced by the varied backgrounds, experiences and views represented within our teams. We aim to create inclusive teams, celebrate differences and encourage everyone to join us and be their true self at work. We therefore encourage applications from anyone who fits our values, whatever their religion or belief, sex, gender identity, race, age, sexuality or disability and are actively seeking candidates that can bring real innovation and commitment to us.
• Make sure you’ve read the job description and the essential requirements – make sure your application reflects those points in the requirements very clearly.
• Tell us why you want to work for Kinship. We’re interested in working with people who share our values. You can read about our values above.
• Keep your response clear - use bullet points and short paragraphs if that helps. It will help the recruitment team to focus on your knowledge, skills and experience.
• Please do not use AI tools like ChatGPT to produce your answers. We use software to check, and your application will be rejected if you do.
We support kinship carers in their homes and communities, giving advice and helping them work through problems to find the best way forward.



The client requests no contact from agencies or media sales.
About The Role
We’re looking for an organised, proactive Programme Coordinator to help us deliver exceptional training experiences for aspiring counsellors. In this role, you’ll support students, manage course logistics, and work closely with tutors to ensure our programmes run seamlessly. If you’re passionate about education, wellbeing, and making a difference, we’d love to hear from you.
Together we can change children’s lives. At Place2Be, we believe every child should have easy access to mental health support whenever they need it. We create a safe place in schools where children and young people can open up without pressure or stigma, allowing our highly skilled and diverse counsellors to reach children, young people and their families who need us.
For a career with purpose, this is your place.
Recruitment Process:
As part of your application you will need to answer some shortlisting questions. Please answer these as fully as you can, we recommend using the STAR model. Situation, Task, Action Result.
Closing date for applications: Midnight on 19 April 2026
1st Interview date: 28 and 29 April 2026 via Teams
Our Benefits
When you work at Place2Be –whether that's in a school, supporting families, providing clinical supervision, or in IT, Finance, or Fundraising –every role can make the difference to a young person. To achieve this, we ask that you bring your best self to your role and our commitment to you, is to welcome you into our community, and help you progress. Because we know that you being at your best, means the best outcomes for the children we support.
Here’s just a few things we have on offer:
- Annual Leave that increases with service
- Comprehensive learning and development to enable you to progress your career
- 5% contributory pension scheme
- Life assurance of four times your annual salary
- A comprehensive employee assistance programme
- Mobile Phone Discounts (EE network)
- Wellbeing days to allow you some ‘you’ time
- Christmas holidays closure period in addition to your annual leave
We welcome applications from everyone regardless of age, gender, gender identity, gender expression, ethnicity, sexual orientation, faith or disability. We particularly encourage applications from Black, Asian and Minority ethnic candidates and disabled candidates who are currently underrepresented within our organisation.
We are proud to be a disability confident employer and will ask you during your application If you wish to be considered for a guaranteed interview under the disability confident scheme. Under the scheme we commit to offering an interview to disabled applicants that meet the minimum criteria as outlined in the job role.
We recognise that AI is becoming part of daily life and you may want to use it to help you format your CV, create responses to application questions or even help you prepare responses. AI can be a powerful enabler and we are open to you using it to apply for roles with us, but we ask you to ensure anything you submit truly represents your capabilities and viewpoint. We value honesty, integrity and creativity and want to understand what you will uniquely bring to our team.
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
we believe every child should have easy access to mental health support whenever they need it.
Location: Hybrid working - Part London office-based and part home working. The post holder will work a minimum of one day a week in the office.
Salary: £47,925 per annum
Hours: 35 hours per week
Closing date: Tuesday 14 April 2026 at 10.00am
Interview date: w/c 20 April 2026
This is a permanent role.
Who we are looking for
Breakthrough T1D is the UK’s leading type 1 diabetes charity, dedicated to funding research, advocating for change, and supporting the T1D community. A year into our exciting rebrand from JDRF to Breakthrough T1D, we’re looking for a Senior IT Manager to help us build on this momentum.
Technology sits at the heart of how we deliver that mission—and we’re looking for a Senior IT Manager who can take us into our next chapter. You’ll have the autonomy to set direction, make decisions, and build an IT environment that’s robust, secure, and future‑ready.
A natural collaborator you’ll support cross organisational projects, taking the lead on all IT initiatives, alongside supporting staff to upskill across a range of IT packages.
This is the ideal role for someone who can see the big picture while happily keeping the day‑to‑day operations running smoothly.
Experience required
You’ll have previous experience of:
-
Management of digital systems, in particular Microsoft 365
-
Digital project management/rollout of digital systems
-
Providing IT/digital support to multiple teams across an organisation
-
Management and development of good relationships with external IT support services and suppliers
-
Co-ordinating training for multiple teams, and mitigate against the risk of cyber attacks
-
Involvement with management of digital systems (CRM, website)
-
Cybersecurity systems and training
-
Drafting IT policies/documentation
About Breakthrough T1D
Breakthrough T1D is the world’s leading charitable research funder into type 1 diabetes, improving lives until we find the cure. We are dedicated to our 400,000 strong type 1 community in the UK and work closely with our international affiliates across the world, including the US, Canada and Australia.
You will find a vibrant atmosphere and spirited team at Breakthrough T1D, always striving to make a difference to people living with type 1.
Employee benefits
As an employer we offer:
-
Hybrid working arrangements
-
Flexible working and will consider compressed hours
-
Generous annual leave entitlement – 25 days per year plus bank holidays for full-time staff with leave increasing after three and five years’ service
-
Health cash plan that allows you to claim for some treatments such as dental, optical and physiotherapy treatment
-
Season ticket and cycle loan
-
Pension scheme
-
Family-friendly policies – maternity, paternity, adoption and shared parental leave at enhanced rates
-
Personalised training to suit your career aspirations and professional development
Breakthrough T1D is an equal opportunity employer, we welcome applications from all individuals regardless of race, gender, disability, religious belief, sexual orientation or age.
Improving lives today and tomorrow by accelerating life-changing breakthroughs to treat, prevent, and, ultimately, cure T1D and its complications
This is a key role within our team dedicated to delivering outstanding customer service. You will be the first point of contact for all of Stewardship’s customers, especially those using our giving platform. In this role, your customer service expertise will shine as you understand client needs, assist with a diverse range of enquiries, and resolve issues promptly to deliver an exceptional and joyful experience for every customer that brings our mission and values to life.
We’re looking for a warm, customer-focused individual who is passionate about delivering great service, creating meaningful connection with Stewardship’s customers and prospective customers, and helping those we serve be the best stewards of the resources God gives them.
Occupational Requirement (OR)
As a result of our Christian ethos, this post is covered by an Occupational Requirement (OR) under Part 1 of Schedule 9 to the Equality Act 2010. The successful applicant will be expected to be a practising Christian and to clearly demonstrate a personal commitment to the mission, principles, values and practices contained in our Ethos Statement, by:
· Active membership of local church congregation.
An understanding of the faith aspects of the work of Christian charities, including the preparedness to pray with colleagues, where appropriate.
We help Christians be the best stewards of the resources God gives them



The client requests no contact from agencies or media sales.