Crm training and development lead jobs
Contract: Fixed Term, 12 month contract
Salary: £29,849 - £35,493 per annum
Closing Date: Monday 16th February 2026
Interviews will be held week commencing 23rd February 2026
Centrepoint, the UK’s leading youth homelessness charity, is looking for a Supporter Care Officer to join our Fundraising Strategy & Operations Team based in London on a 12-month fixed term basis.
About us
We help vulnerable young people by giving them the practical and emotional support they need to find a job and live independently. Centrepoint provides homeless young people with accommodation, health support and life skills in order to get them back into education, training and employment. We want to end youth homelessness by 2037.
Together with our partners, we support over 16,000 young people each year.
About the role
The Fundraising Strategy and Operations team delivers high quality operations support to the wider Fundraising Directorate including Strategic Liaison with Service teams, Compliance, Supporter Journeys and Communications, and Supporter Care.
The role sits within our friendly and dedicated Supporter Care team. In addition to providing operations support to the Fundraising Directorate, the team provides a high standard of customer service to Centrepoint supporters and members of the public.
The role works alongside two other Officers and the team Manager to help steward and grow our compassionate supporter base, securing Centrepoint’s long term future, and enabling us to reach our strategic goals through helping to maximise fundraised income and increase donor loyalty.
The role involves working independently, collaborating with colleagues and third-party suppliers, and using a variety of technical systems to fulfil a range of supporter-related responsibilities.
These include, but are not limited to, liaising with existing and prospective supporters, managing fundraising complaints, processing donations, processing supporter data; and ensuring all tasks are carried out in compliance with GDPR, Data Protection, and other regulatory requirements.
There is also the opportunity to work on projects, volunteer at events, and participate in a range of training to support personal and professional development.
About you
· Experience of working in Supporter Care or customer focused team
· Excellent organisational skills, with the ability to plan and work to tight deadlines
· Excellent written and verbal communication skills
· Excellent interpersonal and relationship building skills
· Ability to work well with others and on your own initiative
· Ability to investigate and resolve problems
· Ability to be flexible and switch between tasks as needed
· Literate in IT with experience of using MS Office – prior CRM use (e.g. Raiser’s Edge) is desirable
· Basic understanding of GDPR and Data Protection
What you’ll be doing
· Interacting with existing and prospective supporters via multiple communication channels
· Resolving complaints in line with our policy, escalating feedback where necessary
· Listening to and quality checking calls handled by the third-party contact centre
· Supporting with required training of the third-party contact centre call handling team
· Processing fundraising donations
· Maintaining supporter records on the Raiser’s Edge CRM system
· Helping to ensure team processes are accurate, efficient, and up to date
· Helping to ensure the team meets its service SLAs and KPIs
· Maintaining a good understanding and working knowledge of new sector regulations
· Supporting the delivery of strategic projects in line with the Supporter Care strategy
Why join Centrepoint?
In return for your efforts, you’ll receive a competitive salary, excellent training and development, and a host of staff benefits including:
· 25 days of annual leave per year, rising by one day per year to a maximum of 27 days
· Healthcare cash plan (Cover the costs of a wide range of medical treatment including Dental, Optical, Complementary and Alternative therapies).
· Private Medical insurance
· Income protection
· Employer pension contributions of 5%
· Access to Cycle 2 Work loan scheme
· An interest-free travel loan
At Centrepoint we challenge the discrimination within society that contributes to youth homelessness, and we are just as committed to fairness and equality within Centrepoint itself. We are passionate about ensuring all of our colleagues are made to feel included in the work we do and that we value the rich diversity within the organization.
We are an equal opportunities employer and we welcome applications regardless of sex, gender, race, age, belief in any religion and none, gender identity, ethnic origin, class, sexuality, nationality, appearance, unrelated criminal activities, disability, responsibility for dependents, part time or shift workers, being HIV positive or living with AIDS, lived experience of homelessness or using young people’s services and any other matter which causes a person to be treated with injustice.
Centrepoint’s policy is to recruit, employ and promote people on the basis of their suitability for the work to be performed, and to this end, our aim is to ensure that all applicants, employees and volunteers receive equal treatment.
Don’t miss out on this fantastic opportunity to join our team as a fixed term Supporter Care Officer click ‘Apply’ now!
We are looking for a fundraising manager whose core strengths are trusts and foundations fundraising, major donor cultivation, and excellent proposal writing.
The NCTJ is the guardian of the gold standard in journalism training. Through charitable initiatives including the Community Reporting Fund and Journalism Diversity Fund, we widen access to journalism careers, strengthen community reporting, and champion trusted journalism at a time when misinformation and public scepticism make high professional standards more important than ever.
Diversifying and growing charitable income is a strategic priority for NCTJ. Following the development of our fundraising strategy, this role will focus on building and growing income from UK trusts, foundations and high net worth supporters. You will have the autonomy to shape the grants and major donor pipeline.
Corporate partnerships are led primarily by our Head of Business Development. This role focuses on grants, major donors and stewardship.
About the role
You will:
- Research and manage a strong pipeline of trusts and foundation prospects
- Write and submit high-quality, tailored grant applications and expressions of interest
- Develop compelling cases for support, budgets, outcomes and proposal templates
- Build and manage major donor/high net worth pipeline through warm networks
- Lead on donor cultivation and follow-up
- Strengthen stewardship and reporting so funders feel valued and close to the impact
- Use HubSpot CRM to track pipeline, deadlines, reporting and performance
About you
You will have:
- A strong track record in trusts and foundations fundraising
- Experience securing substantial grants (five-figure and above)
- Excellent proposal and case for support writing skills
- Experience working with major donors/high net worth supporters (or strong transferable relationship-led fundraising experience)
- Strong organisation and CRM discipline
- Confidence working with senior leaders
Experience in journalism, media, education, social mobility or EDI is welcome but not essential. It is vital that you support the critical role professional journalists play in our democracy.
Benefits
- Salary c £40,000 (£37,000-£43,000) depending on experience
- Pension: 5% employer and 5% employee contribution
- Annual leave of 25 days plus bank holidays
- Discretionary bonus based on company performance
- Life cover
- Training and career development
How to apply
Please apply with your CV and a supporting statement (maximum 1,000 words total) addressing the following:
- Trusts and foundations track record (300 words)
Describe one trust or foundation grant of £30,000+ that you personally led. Include who the funder was, what the project was, how you shaped the proposal to meet their criteria, and the outcome. - Proposal writing approach (250 words)
When starting a new funding application, what are the first five things you do before you begin writing? Please be specific. - Working with senior stakeholders and impact information (250 words)
Give an example of how you worked with colleagues, senior leaders or contacts to gather the information needed for a funding proposal or donor meeting. What did you do and what was the result? - Interest in journalism and the NCTJ mission (200 words) What is it about the NCTJ’s work, values and mission that interests you, and why do you think it is important at this point in time for journalism and society?
Your supporting statement is an important part of the assessment for this role. We are looking for evidence of your own proposal-writing style, experience and judgement. Generic or highly templated responses are unlikely to score well.
Shortlisted candidates may be asked to complete a short writing exercise as part of the interview process.
About the NCTJ
The National Council for the Training of Journalists (NCTJ) is the charity at the heart of journalism education and training in the UK. We are the guardian of the gold standard in journalism training and qualifications, and we champion equality, diversity and inclusion so that journalism is accessible to people from all backgrounds.
Through charitable initiatives including the Journalism Diversity Fund and the Community Reporting Fund, we widen participation in journalism, support community reporting, and strengthen trusted journalism at a time when misinformation and public scepticism make high professional standards more important than ever.
NCTJ is financially stable and widely respected within the industry. However, diversifying and growing charitable income is a strategic priority for 2026–27. We have developed our first fundraising strategy to support sustainable growth and impact, and this role is central to delivering it.
Purpose of the role
This is a specialist role focused on securing and stewarding funding from trusts and foundations and developing a pipeline of major donors and high net worth supporters, underpinned by exceptional proposal writing and strong relationship management.
Corporate partnerships are led primarily by the head of business development. This role will support corporate fundraising through proposal/case development and stewardship where needed, but the primary focus is securing charitable grants and major donors.
Key responsibilities
1) Trusts and foundations fundraising
- Build and manage a strong pipeline of UK trust and foundation prospects that advance NCTJ’s charitable priorities (including diversity, community reporting, and training for a fast-changing media industry).
- Develop and maintain a grants calendar and tracking system, including deadlines, funder preferences, decision timelines, and reporting requirements.
- Write and submit high-quality, tailored grant applications and expressions of interest, working to agreed targets and timescales.
- Develop a suite of core fundraising materials (case for support, programme proposals, budgets, outcomes and evaluation narrative, boilerplate and templates) to increase quality and consistency across submissions.
- Confidently communicate the NCTJ’s purpose and impact through presentations, reports, and digital content and represent the NCTJ at meetings and events, both virtually and in person.
- Build and maintain strong funder relationships, ensuring excellent stewardship, timely reporting and opportunities for renewal and uplift.
2) Major donor / high net worth giving
- Work with the senior team to identify major donor prospects through networks and sector connections.
- Undertake proportionate prospect research and build a high-quality cultivation pipeline.
- Create tailored donor proposals and impact statements that support donor interests while advancing NCTJ priorities.
- Support cultivation meetings with briefs, materials, follow-up and stewardship plans, tracking all activity in CRM.
3) Impact, storytelling and stewardship
- Work closely with programme and communications colleagues to gather impact data, case studies and beneficiary stories to strengthen proposals and reporting.
- Develop and deliver a clear plan for thanking trusts and major donors, keeping them updated on impact, and staying in regular contact.
- Use NCTJ events and industry milestones as stewardship and cultivation opportunities, coordinating targeted follow-up and relationship management.
4) Systems, reporting and evaluation
- Maintain excellent data quality and discipline in HubSpot CRM, including prospect stage, relationship owner, next actions, submissions, reporting deadlines and contact history.
- Produce clear pipeline and performance reports for the HoBD/chief executive (eg, submissions, conversion rates, forecast, learning and next steps).
- Contribute to quarterly review sessions to evaluate progress and refine approach.
5) Collaborative working
- Build strong working relationships across the charity and its stakeholders to translate NCTJ’s work into fundable propositions and well managed projects ensuring effective delivery of programmes through cross functional collaboration.
- Bring innovative and creative concepts to the team, and develop valuable programmes and initiatives which add to the NCTJ’s new income stream.
- Contribute to shared messaging that reflects NCTJ’s mission: high standards, quality, trusted journalism, accessibility and measurable EDI impact.
Person specification
Essential
- Significant experience in trusts and foundations fundraising, including writing successful applications.
- Proven track record of securing substantial grants (five-figure and above, including multi-year where possible).
- Outstanding proposal and case for support writing skills (clear structure, persuasive narrative, strong budgets/outcomes, and tailoring to criteria).
- Strong pipeline management skills and ability to deliver multiple submissions to deadlines.
- Experience cultivating and stewarding major donors/high net worth individuals (or strong transferable relationship-led fundraising experience).
- Strong CRM capability and reporting discipline.
- Confidence working with senior stakeholders.
Desirable
- Experience strengthening fundraising systems, templates and stewardship processes.
- Experience in education, media/journalism, social mobility, EDI or local/community development.
Personal attributes
- A high-quality writer who takes pride in precision, tone and evidence.
- Proactive, organised and accountable.
- Warm, credible and professional with funders and senior stakeholders.
- Motivated by widening access, high standards, and trusted journalism.
The client requests no contact from agencies or media sales.
Location: London (Hybrid)
Salary: £35,000 - £38,000 per annum
Contract: Full-time, permanent (35 hours per week)
Closing date: Tuesday 24 February
About St John International
St John International is both a working Order of Chivalry (est. 1888) and a modern global charity delivering first aid, healthcare and community support across 44 countries and territories. Through our network of St John Ambulance organisations and the St John Eye Hospital in Jerusalem, we promote physical, mental and spiritual wellbeing and provide lifesaving care to communities worldwide.
As we expand our international fundraising programme, we are investing in the systems, insight and skills needed to build deeper donor relationships, grow our global supporter base, and increase income to support our mission.
About the Role
We are seeking a highly organised and proactive Fundraising CRM Manager to lead the development and management of our fundraising CRM and donor engagement systems. This is a pivotal role at an exciting moment of growth, ensuring our CRM is used strategically to strengthen donor relationships, improve fundraising performance, and support income growth across our international network.
Working closely with the Fundraising Director, you will oversee day‑to‑day CRM management, donor stewardship (up to £5,000), prospect research, reporting, and support for campaigns and events. You will also provide insight and data that underpin high‑value fundraising.
Key Responsibilities
CRM Management & Development
- Lead the daily administration and development of the fundraising CRM (Salesforce or Beacon).
- Ensure data accuracy, consistency and compliance with data protection standards.
- Build donor segmentation, pipelines and automated journeys to improve retention and engagement.
- Produce regular insight reports, dashboards and monthly financial tracking.
- Work with the Digital Officer to drive system improvements and train colleagues in CRM use.
Donor Stewardship & Fundraising Support
- Deliver excellent donor care, ensuring timely acknowledgements, updates and impact reporting.
- Steward donors giving up to £5,000, nurturing long‑term relationships.
- Support the delivery of digital, regular giving and peer‑to‑peer fundraising campaigns.
- Develop donor journeys that build loyalty to the St John mission.
- Collaborate with Communications to share compelling stories of impact.
Prospect Research & Reporting
- Research and profile new donors, trusts and partners across the global St John network.
- Provide monthly income and pledge tracking reports.
- Manage the fundraising pipeline, forecasting income and identifying growth opportunities.
- Prepare briefings and reports to support high‑value donor engagement.
Donor Growth & Global Engagement
- Develop strategies to grow the donor base, with a focus on gifts under £5,000.
- Use global awareness moments (e.g. St John Day, World First Aid Day) to acquire and retain supporters.
- Evaluate campaign performance and recommend improvements.
Support for High‑Value Fundraising
- Provide data insights, research and CRM support for major donor cultivation.
- Prepare donor histories and background briefings for senior fundraising activity.
- Ensure the CRM effectively supports high‑value relationship management.
Person Specification
Essential
- At least 3 years’ experience in fundraising, CRM management or donor development.
- Proven experience managing a fundraising CRM (Salesforce, Beacon or similar).
- Strong analytical and reporting skills, with the ability to translate data into insight.
- Understanding of donor care and stewardship principles.
- Experience cultivating and securing gifts from individual donors.
- Excellent written and verbal communication skills with a donor‑centred approach.
- Highly organised, detail‑focused and confident managing multiple priorities.
- Collaborative, proactive and committed to St John’s humanitarian mission.
Desirable
- Experience in an international NGO or federated charity.
- Knowledge of GDPR and data protection best practice.
- Familiarity with digital fundraising tools and online giving platforms.
- Experience supporting or coordinating fundraising events
St John International is an equal opportunities employer and is determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status or race, or is disadvantaged by conditions or requirements which cannot be shown to be justified.
We want to hear from all interested candidates, and to be considered for the position please submit a short cover letter along with your CV, outlining why you're right for the role.
Closing date for applications is Tuesday 24th February. Interviews will take place on Tuesday 10th and Wednesday 11th March.
The client requests no contact from agencies or media sales.
CRM Process Change Analyst - Fixed Term Contract
Contract: Fixed Term Contract (ends on 31st December 2026), full time (35 hours per week)
Salary: £35,776 - £41,600 per annum plus benefits
Location: Shilton Road, Burford OX18 4PF (Hybrid)
Closing date: Sunday 22nd February 2026
Interview date: W/C 2nd March 2026
We're looking for a CRM Process Change Analyst (Microsoft Dynamics 365 CRM) to join our IS Enterprise Solutions Team, playing a crucial role in leading the process change and impact analysis of our operational system changes, ensuring it meets the needs of our supporters, customers, clients, and teams whilst going through an exciting time of change!
More about the role
Blue Cross is a complex organisation delivering a wide range of services, from veterinary care and fundraising to rehoming and education programmes. This breadth of activity is reflected in its Information Technology landscape, which includes a variety of specialist systems that support different parts of the organisation. Blue Cross works closely with strategic partners to deliver systems and processes that are fit for the future.
The Enterprise Solutions Team are responsible for delivering integrated solutions with customer-centric, insight lead capabilities for our supporters, customers, clients, and teams to enable insight driven decisions to help deliver best in class user interactions and satisfaction.
As our CRM Process Change Analyst, you will lead process change and impact analysis for operational system updates aligned to the “to-be” specifications, as well as support the transfer of these changes to users. You will translate operational procedures to support requirements gathering for the functional design, acting as a key intermediary between CRM Leads and the Business Analyst. You will also contribute to gap analysis activities and work closely with Process Owners and their teams to support knowledge transfer and process handovers through coaching, awareness, and clear documentation, ensuring operational system changes are effectively embedded.
The role involves producing high quality operational system process and procedure documentation in collaboration with CRM Leads, using their guidance to shape clear and practical process definitions. You will apply your knowledge of Microsoft Dynamics 365 CRM, including entity creation, workflows, business rules and business process flows, to enhance procedures while continuously referencing project scope and objectives to ensure process change analysis remains relevant and aligned with programme goals.
You will coordinate, communicate and organise project and organisational resources to support deliverables, while championing positive organisational change through the Central Platform programme. The role also includes participating in solution testing where required and collaborating effectively with third-party partners, the CRM steering group, CRM Project Manager, CRM Leads and the CRM Business Analyst to ensure successful delivery.
About you
You will be experienced in process or business change with a proven track record in CRM implementations and an interest in emerging Microsoft technologies, specifically MS Dynamics 365.
Possessing in-depth functional knowledge of Microsoft Dynamics CRM, your effective verbal, written, and presentation skills enable you to work with both technical and non-technical colleagues at all levels of an organisation. You will be adept at negotiating, influencing, and engaging with stakeholders, quickly building credibility with colleagues and external parties.
Essential knowledge, skills and experience:
- Demonstrable experience as a business or change analyst
- Experience working in significant technology change Implementations with an interest in emerging Microsoft CRM technologies and best practice
- Functional knowledge of Microsoft Dynamics CRM
- Ability to communicate, coach and negotiate with stakeholders at various levels
How to apply
Visit our website and click on the apply button to complete the online application process before the closing date. We reserve the right to close this vacancy early should we receive an overwhelming response.
Blue Cross benefits
Our people are the most important part of delivering our purpose. If it were not for their amazing efforts and commitment, we would not be able to make the difference that we do today.
In return, Blue Cross wants to ensure we provide you with the best working environment we can. We want you to be happy working for us and will do everything we can to make sure you are.
Our generous benefits package includes:
- Full time equivalent of 38 days holiday rising to 43 with service (including Bank Holidays)
- Programmes for physical and mental wellbeing support
- Free access to GP via MetLife- 24/7 GP services, private prescriptions and more for you and your family
- Health cash plan
- Unlimited access to an employee assistance programme
- Pension scheme with enhanced employer contribution
- Professional fees paid with Continuing Professional Development and personal development support.
- Life assurance
- 20% discount on Pet Plan pet insurance
- Enhanced family friendly policies
- Recognition scheme
- Annual volunteer days
- Charity worker discounts across a variety of retailers
To read more about the benefits Blue Cross has to offer, please visit the 'why work for us' page on our website.
About Blue Cross
If you’d like to learn more about Blue Cross, our mission, and the work we do to support animals and people, take a look at our About Us page
We believe in a world where all pets enjoy a healthy and happy life with people who love them



The client requests no contact from agencies or media sales.
The purpose of the role is to ensure that Church Army uses high-quality data, insight, and analysis to make informed, evidence-based decisions as we communicate with external audiences and grow our supporter network.
The role holds day-to-day responsibility for Church Army’s CRM system (Microsoft Dynamics), including managing relationships with external technology partners. It plays a vital part in maintaining accurate, high-quality supporter data and ensuring the CRM is used effectively across the Engagement Team and wider organisation.
We want everyone everywhere to encounter God’s love and be empowered to transform their communities through faith shared in words and action.

The client requests no contact from agencies or media sales.
Join us at the Royal College of Radiologists (RCR) and use your Salesforce expertise to make a real impact on doctors, patients and the future of healthcare.
The Salesforce Developer role is a chance to directly advance the RCR’s mission of equipping doctors to fulfil their potential and deliver world leading patient care by building and optimising the digital infrastructure that underpins this ambition.
As our in house Salesforce expert, you will design and deliver high quality, scalable solutions that strengthen the College’s ability to support clinicians, uphold gold standard guidance, and drive innovation across radiology and oncology. You’ll collaborate with colleagues across the organisation to translate real world clinical and educational needs into robust technical outcomes, ensuring our systems are modern, secure and continuously improving.
By enhancing the platforms that help doctors learn, connect and provide the highest standards of care, this role offers the opportunity to make a meaningful, system wide impact on the RCR’s vision to be a global leader in supporting doctors to improve patient outcomes throughout their careers.
What you’ll do
- Lead on Salesforce development — building scalable Flows, Apex, Lightning components and integrations.
- Drive continuous improvement, automation and system optimisation.
- Translate business needs into smart, robust technical solutions.
- Contribute to the product roadmap and support releases and testing.
- Champion data quality, security and good governance.
- Collaborate across teams and make complex tech simple for non technical colleagues.
What you’ll need
- Proven experience as a Salesforce Developer in a complex environment.
- Strong hands on skills across Flows, Apex, Lightning and APIs.
- Salesforce Developer certification (or equivalent experience).
- Experience in agile/product led delivery and CRM release management.
- Excellent problem solving, communication and stakeholder skills.
- Proactive, curious and committed to continuous improvement.
- Bonus: experience with integrations, third party apps or not for profits.
Why join us
- Make a difference to the lives of Doctors and the specialities they work in every day!
- Hybrid working (60% working week can be done remotely)
- Modern working environment
- Equipment provided to work from home
- Generous annual leave allowance
- Excellent pension scheme
- Interest free season ticket loan and cycle to work scheme
- Employee Assistance Programme
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
We’re seeking an experienced and visionary Fundraising Database and Insights Lead.
This is a strategic, high-impact role for a data-driven expert who can unlock insights to maximise supporter engagement and drive income growth.
You will ensure the quality, accuracy and strategic use of data to define clear strategies that sharpen targeting, deepen donor relationships, and enhance campaign performance.
You will support the implementation of a brand-new CRM system, own responsibility for the management and overall health of our supporter data, generate fundraising output data and analyse the effectiveness of our fundraising efforts.
From AI-driven analytics to performance dashboards and predictive modelling – this is a hands-on role where your insights will directly fuel mission impact.
This is an exciting role for someone with a passion for leading data-driven, insight-led fundraising activities, and for a person who loves to champion best practice in data management and governance.
The client requests no contact from agencies or media sales.
Purpose of the Role
You will be reporting to and working closely with the Business Development Manager to grow and develop the number of White Ribbon Accredited organisations, and workplaces using our training programmes. You will be responsible for delivering Accreditation, including Supporter organisations, and for coordinating and developing training, ensuring that all standards are met, and facilitating continuous improvement. You will work with other team members to recruit new Ambassadors and Champions and provide information and opportunities for existing Ambassadors and Champions. You will engage and motivate Accredited organisations and Supporter organisations to participate in White Ribbon Day.
Key Duties & Responsibilities
Accreditation
- Working with colleagues to market and network proactively to develop the Accreditation programme and increase the number of Accredited and Supporter organisations, including attending meetings, events online and in person
- Working directly with organisations to provide advice and support to individual organisations in completing the Accreditation process and developing and delivering their action plans, including attending steering group meetings when necessary
- Assess action plans and provide recommendations for approval of completed action plans. Look at ways to develop and continuously improve the action plan templates, including developing guidance for organisations
- Coordinate and deliver projects and events to allow sharing of best practice and cross-sector/sector specific engagement to address specific issues
- Disseminate best practice to all Accredited organisations and Supporter organisations
- Be responsible for maintaining resource hubs and develop new materials for the hubs, working with other teams
- Monitor and evaluate the impact of action plans within organisations
Training
- Working with colleagues, promote and market with colleagues White Ribbon UK training to new and existing organisations
- Coordinate the training, working with organisations to develop what they need and matching trainers to organisations
- Deliver training when time allows
- Work with colleagues, associate trainers, and partners to develop new and existing training courses
- Measure and evaluate the quality and impact of our training, collating and monitoring feedback forms, etc
Ambassadors and Champions
- With other team members, recruit new Ambassadors and Champions
- With other team members, provide information, resources, training, and campaigning opportunities for Ambassadors and Champions
- Monitor and develop the membership process
- With other team members, maintain the Ambassador and Champion resources hub ensuring it is fit for purpose and up to date
General
- Undertake your own admin and use the CRM to record your contacts and progress
- Monitor and evaluate your work, providing reports for managers and trustees as requested
- Undertake training and self-development
- Project and promote our values – through considered language, inclusivity and equality in all White Ribbon UK communications
- Undertake any other duties as may reasonably be required
- Willing and able to travel to meetings and events across England and Wales. Willing and able to attend evening and weekend meetings and events occasionally
Person specification
Essential
- Passion for the cause of ending violence against women and girls and for engaging men in primary prevention work
- Substantial and demonstrable track record of working successfully with businesses in a development capacity – including acquiring and maximising relationships
- Excellent presentation skills
- Building relationships and confidently communicating with different stakeholders
- A good level of IT knowledge and skills. Experience of working with Microsoft Office package, e.g. Excel etc.
- Excellent interpersonal skills with the ability to inspire, engage and develop strong relationships at all levels
- Strong negotiation and influencing skills
- Excellent written skills for report writing, information giving, training etc.
- Excellent organisational skills - ability to plan, adapt, manage multiple tasks and prioritise workload to deliver consistently high-quality outcomes
- Analytical mindset – comfortable working with data and reporting on impact effectiveness.
- A self-starter, able to motivate themselves, with an ability to identify potential opportunities for delivering value to the charity
- Ability to work both independently and as part of a team working collaboratively and creatively with colleagues, who are dispersed
- Positive approach and the ability to use initiative and judgement to identify problems early and propose solutions
- Willing and able to travel to meetings and events across England and Wales
- Willing and able to attend evening and weekend meetings and events occasionally
- Committed to continual professional development (CPD)
Desirable
- Sales or marketing experience, with demonstrable evidence of hitting/exceeding sales targets, including customer retention
- Developing face-to-face, digital and blended training programmes and materials, including monitoring and evaluating training programmes
- Able to deliver training sessions
- A qualification in training
- Management of high-volume data and keeping accurate records with information from different sources
- Use of CRM systems to record and monitor outreach and targets
- Knowledge of issues affecting women and girls in relation to gender-based violence
To apply: please submit your CV and a cover letter detailing, with examples, how you meet each item on the person specification and telling us why you want this role, to Debbie Kershaw. The closing date for applications is 16 February 2026 at 9 am. Interviews - First round 23 February (online), Interviews second round 2 March (in person at our Hebden Bridge Offices).
The client requests no contact from agencies or media sales.
Position: MS Dynamics CRM Systems Administrator
Hours: Full-time (35 hours a week)
Contract: Permanent
Location: Office-based in London, N4 with flexibility to work remotely
Salary: Starting from £35,825 per annum, plus excellent benefits
Salary Band and Job Family: Band 2, Professional and Technical
You’ll start at our entry point salary of £35,825 per annum, increasing to £38,065 after 6 months service and satisfactory performance and to £40,403 after a further 6 months.
About us
We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.
Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.
Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.
Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.
About this job
The MS Society has made a huge investment in technology to implement a new CRM system to enable us to improve in use of our data and to streamline contact with the MS Community, including Services, Fundraising and directed communications. This is the Organisation’s key, central system.
90% of all funding for the charity is processed through the CRM system including Gift Aid, regular giving and special events, Direct Debits. This role is critical and responsible for the end-to-end processes working and, therefore, the income being processed and collected in a timely fashion.
The role will be part of a CRM team responsible for managing and supporting functionality and data integrity within the CRM system. The role is also responsible for managing key internal and external relationships at all levels.
The role is also responsible for delivering the 1st, 2nd line support of the CRM system as well as building import templates, workflows and that data within is clean, accessible and available.
The successful candidate is expected to be an expert in their field.
Closing date for applications: 9:00am on Friday 20th February 2026
Interested?
PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.
We particularly welcome applications from disabled people and or people from minoritised ethnic backgrounds.
We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application.
Disability Confident Employer
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.
You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.
If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.
More about our recruitment and selection process
- The first round of our recruitment and selection process includes an interview with competency-based questions.
- Our recruitment and selection process might also include extra tasks. For example, a written or Microsoft Excel test or making a presentation.
- We’ll let you know what the selection process will include when we invite you to interview. You can ask for any more reasonable adjustments for the interview as part of the invitation.
- You might also be invited for a second interview. We’ll let you know about this during the selection process.
More about our employee benefits:
We have a wide range of employee benefits including (but not limited to):
Encouraging work life balance
- 39 days paid annual leave (including bank holidays), pro-rata for part-time
- More annual leave entitlement, based on length of employment
- Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us)
- Flexible working options
Caring for you and your family
- Generous sick pay entitlement
- More sick pay entitlement, based on length of employment
- Opportunity to buy and sell annual leave in each calendar year
- Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis
- Enhanced leave for new parents
- Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
- Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
- 10 days paid disability leave a year, pro-rata for part-time
- 10 days paid carers’ leave a year, pro-rata for part-time
- Cycle to work scheme
- Death in service scheme
- New family-friendly benefits, including paid leave:
- In the event of miscarriage or still birth
- To support fertility treatments
- For antenatal appointments for both parents
Thinking about your finances
- Enhanced salary sacrifice pension scheme
- Discounted season ticket loan and interest-free emergency loans
- Give as you earn to support other charities of your choice before tax
- New employee portal including lifestyle savings vouchers and personal wellbeing
Enriching your life at work
- Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
- Yearly internal apprenticeship opportunities
- New, modern offices that embrace working together both in-person and remotely
- Various opportunities to influence how we internally operate (including surveys, and focus and committee groups)
- Active and supportive internal employee networking groups for collaboration and peer support
- 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community)
- 2 days paid leave a year for volunteering with other charities during normal
Safeguarding
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.
This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.
We recognise our particular responsibility to make sure vulnerable adults and children are protected.
We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.
Your right to work in the UK
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.
You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.
No agencies please.
To fund world-leading research, share the latest information and campaign for everyone's rights. Together we are a community. Together we can stop MS
In the decade to 2030 we aim for 30% of Suffolk to be connected and well looked after for nature, and for 1 in 4 people in Suffolk to be actively helping to make that happen. This role helps build the supporter power to get us there by delivering an excellent membership experience & ensuring our members feel valued, informed and connected to the work of Suffolk Wildlife Trust.
The post holder will take responsibility for the efficient day-to-day administration of the Trust’s membership schemes, using the Charity CRM database to maintain accurate contact & financial records in line with GDPR. This includes processing new, renewing and lapsed memberships, handling payments ( Direct Debits, PayPal & Gift Aid) and providing consistently high-quality communication with members through enquiries, welcome packs, renewal reminders and supporter care.
You’ll also support member growth and retention by helping deliver key supporter journey communications, thanking activity and retention projects, and by liaising with external partners such as the membership recruitment agency. Alongside this, you’ll help co-ordinate membership resources such as welcome packs, leaflets and magazine mail-outs (working with the volunteer delivery network), and contribute to continuous improvement in data quality, reporting and processes to strengthen our systems and supporter relationships.
To succeed in this role, you’ll be committed to Suffolk Wildlife Trust’s mission and bring a proactive, ‘can-do’ approach. You’ll have experience in an administrative, office or customer service role, with strong organisation, attention to detail and a methodical approach to maintaining accurate records.
You’ll be confident using Microsoft 365 and databases/systems with an understanding of GDPR and data protection. You’ll communicate professionally and warmly by phone and in writing, handling confidential information and difficult conversations with sensitivity. Willingness to learn Direct Debits, Gift Aid and charity income processes is essential; charity/membership sector experience is desirable.
This is a maternity cover role to cover a period of maternity leave (up to one year) working 22.5 hours per week over three days (office hours are Monday to Friday from 9:00am to 5:00pm) based at Brooke House in Ashbocking. There may be opportunity for the role to become a permanent contract. We operate flexible homeworking arrangements where colleagues spend more time working together than homeworking. The starting salary is £14,398.80 per annum pro-rata (FTE £23,998.00).
To apply for this opportunity, please submit an application via our website by 9:00am on Tuesday 17 February 2026. The application process will include uploading a CV and optional cover letter. The interviews are planned for Monday 23 February 2026 at Brooke House.
Annual leave entitlement starts at 33 days per annum (including Bank Holidays), increasing annually to 38 days plus employees receive an extra day off for their birthday. We offer a 9% employer pension contribution with no employee contribution required, free 24-hour Employee Assistance Programme, free life insurance from day one of employment, free access to a private GP and discounts at high street retailers. Staff can also enjoy a 10% discount in our visitor centre cafes, including retail.
Suffolk Wildlife Trust is committed to an inclusive and diverse workplace where everyone is welcome. As a conservation charity, we recognise the importance of diversity in both nature and our workforce of staff and volunteers. We strive to ensure that everyone feels valued and empowered to contribute to our vision of “A Wilder Suffolk where nature is thriving and abundant because everyone is doing more to help”.
The client requests no contact from agencies or media sales.
Can you help us?
We’re seeking a proactive and highly organised individual to lead the delivery and quality assurance of our national specialty training programme in Community Sexual and Reproductive Healthcare (CSRH). As Training Programme Lead, you’ll play a central role in supporting CSRH trainees, upholding curriculum standards, and ensuring compliance with the regulatory requirements of the General Medical Council (GMC). You’ll also guide doctors pursuing specialist registration through alternative routes, such as the GMC’s Portfolio Pathway, ensuring these processes are fair, transparent, and effective. Acting as the key liaison between trainees, educators, regulators, and other stakeholders across the UK, you’ll help shape the future workforce in this vital area of healthcare. If you’re passionate about education, thrive in a collaborative environment, and are committed to continuous improvement, we’d love to hear from you.
The College of Sexual and Reproductive Healthcare (CoSRH) is the leader in the field of sexual and reproductive healthcare.



The client requests no contact from agencies or media sales.
Can you help us?
We are seeking a dedicated administrator to join our team and provide essential administrative support to our Specialty Training portfolio. As our Specialty Training Assistant (Exams), you will be responsible for the administration of high-stakes membership examinations, ensuring the integrity and efficiency of the College’s assessment processes. You will manage examination databases and question banks, process candidate applications and requests, and support the coordination of exam-day logistics, including digital platform setup. You will also support governance activities and contribute to continuous improvement initiatives to enhance exam delivery. To thrive in this position, you will need to be highly organised, meticulous, and confident in handling complex processes under pressure, with strong communication skills and proficiency in digital systems to deliver a seamless experience for candidates and stakeholders.
The College of Sexual and Reproductive Healthcare (CoSRH) is the leader in the field of sexual and reproductive healthcare.



The client requests no contact from agencies or media sales.
Job title: Corporate Community and Events Manager
Location: Hemel Hempstead & Watford. Hybrid where agreed.
Responsible to: Head of Fundraising & Marketing
Key relationships: Head of Fundraising, Fundraising Officer, MarComms Lead, Marketing & Events Officer
Hours: 37 hours per week
Salary: £35,000 FTE
Contract Type: Permanent
Disclosure Level: Enhanced DSB clearance required
About Us:
Playskill is a Hertfordshire-based charity supporting pre-school children with physical disabilities and their families. The charity relies entirely on voluntary donations to fund its vital services.
Using therapeutic play as a tool for development of key milestones, Playskill steps in during the crucial early intervention window when the brain is developing faster than at any other time. Through expert therapies, vital in-home support, specialist training and all important social and respite events for the whole family.
We stand alongside families throughout the challenges of living with disability, offering guidance, care, and community, helping them to build skills, resilience and networks to face the journey ahead.
About the role:
We have an exciting opportunity for a Corporate Community and Events Manager who will play a key role in growing Playskill's income through community, coporate and event fundraising.
Working closely with the Head of Fundraising & Marketing, you will develop new fundraising opportunities, steward existing supporters, and create initiatives that introduce new people to the Playskill community.
You will lead on community and corporate partnerships, manage flagship and fundraising events (including Playskill’s Annual Golf Day), and line-manage the Fundraising Officer.
Key Responsibilities:
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Grow income from community, corporate, and events fundraising
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Build and manage relationships with supporters, community groups, and corporate partners
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Plan and deliver fundraising events and campaigns
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Identify new income streams and opportunities
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Line manage the Fundraising Officer
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Manage budgets and record activity accurately using a CRM system
- Ability to manage budgets effectively and maintain financial discipline
Required Experience:
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Minimum 2 years' in community, corporate, or events fundraising
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Experience planning and delivering fundraising events
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Strong relationship-building and organisational skills
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Line management experience
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Experience using a CRM system (Donorfy or similar)
Diversity statement:
Playskill is an equal opportunities employer and has a high number of team members with caring responsibilities and is keen to encourage applicants from a diverse number of backgrounds.
Safeguarding statement:
Playskill is committed to the safeguarding and welfare of all children and young people. We expect all staff to share this commitment. Playskill has a full safeguarding policy and expects all staff to undergo safeguarding training.
Interview date: TBC
Interview location: Hemel Hempstead
BVSC is looking for a Grassroots Development Officer to work with small, often informal voluntary, community and social enterprise (VCSE) organisations across Bexley. This role offers hands-on support to grassroots groups delivering vital services designed and led by the communities they serve, particularly those facing health and social inequalities.
The post-holder will provide practical guidance on governance, funding, safeguarding, sustainability, and other organisational development needs. You will help groups strengthen networks, increase visibility, and overcome barriers to growth, supporting them to deliver even greater impact.
This role focuses on organisations working with young people, older residents, minority ethnic (global majority) and migrant communities, people with special educational needs and disabilities (SEND), and communities in the north of the borough where grassroots activity is most needed.
Key areas of work include:
- Identifying: Engaging with grassroots groups to understand their services, users, and development needs.
- Connecting: Building relationships and establishing a network of micro VCSEs to encourage peer support and knowledge sharing.
- Developing: Offering tailored capacity-building support, including advice on governance, funding, communications, coordination, and premises, and coordinating grant rounds.
- Promoting: Supporting recognition of grassroots groups by health partners and the wider community, boosting their visibility and impact.
We are looking for someone approachable, organised, and committed to equality and inclusion, with experience of supporting VCSE organisations and working with diverse communities.
Don’t meet every single requirement? At BVSC we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your experience doesn’t align perfectly with every criteria in the job description, we encourage you to apply anyway. You may be just the right candidate!
This is a unique opportunity to make a meaningful difference to small community organisations and the people they serve.
At Bexley Voluntary Services Council (BVSC), we’re passionate about strengthening our local voluntary and community sector to make a real difference.
Are you organised, people-focused and looking for a role where your work genuinely makes a difference?
We’re looking for a friendly and reliable Administrator to join our small, supportive team at Care & Repair in Powys. This is a varied role where you’ll be at the heart of our service — providing excellent customer service to clients, supporting colleagues, and helping ensure our services run smoothly.
You’ll be one of the first points of contact for clients and partner organisations, handling enquiries, maintaining accurate records, and keeping people informed throughout their journey with us. You’ll also support the financial management of adaptations, so an understanding of finance is beneficial.
About you
We’re looking for someone who:
· Is friendly, motivated and has a keen eye for detail.
· Has excellent written and verbal communication skills and is able to talk to clients, partners and colleagues confidently on the phone or via email.
· Is proficient in the use of computers, specifically Microsoft Office Suite (Outlook, Word, Excel)
· Has an understanding of financial procedures (invoices, uploading financial data, keeping accurate records etc) or a willingness to learn.
· Is organised, able to work independently and as part of a wider team, and able to manage changing priorities.
· Please note: this role is subject to a standard DBS check.
What We Offer
· 30 hours per week, fixed-term maternity cover up to 12 months.
· Hybrid contract (minimum 60% office based in Newtown, Powys)
· Annual salary of £23,817 (FTE)
· Annual leave and flexi-time policy.
· Training opportunities to develop skills.
Our purpose is to ensure older and disabled people in Powys live as independently as possible in safe, warm and secure homes.



The client requests no contact from agencies or media sales.