Crm training and development lead jobs

Design and Brand Coordinator

Hours: 35 hours per week, Monday to Friday, generally 9am to 5pm with occasional evening or weekend work if required.

Salary: £26,680 to £29,442 per annum (subject to skills and experience)

Contract: Permanent

Location: Head Office, Centrum, Norwich Research Park.  Work from other Big C premises or public events may be required from time to time.

We have a unique and exciting opportunity for a creative and innovative individual to join the Big C team as our Design and Brand Coordinator.

This is a role where your creativity will have real purpose. You’ll take the lead on creating engaging visual content that connects with our supporters, volunteers, service users, and healthcare and research communities. As the key guardian of the Big C brand, you’ll ensure our established visual identity is applied consistently and effectively, while focusing on delivering creative assets that are both compelling and fit for purpose. Working as part of our Fundraising, Marketing & Communications team, you’ll help ensure everything we produce is visually strong, cohesive, and delivered to a high standard.

About the role

If you’re someone who loves turning ideas into eye-catching, meaningful design, this could be the perfect role for you.

As our Design and Brand Coordinator, you’ll be at the heart of how Big C shows up visually - creating compelling content that captures attention, tells stories and inspires action. From campaign concepts to everyday materials, you’ll have the opportunity to make a real impact through your work, while keeping our brand looking sharp, consistent and instantly recognisable.

Key responsibilities:

• Lead the design and production of marketing collateral, ensuring all output aligns with brand values and audience needs
• Provide expert advice and guidance to colleagues on design approaches, formats and brand application
• Interpret and manage design briefs, ensuring clear objectives, deliverables, deadlines and target audiences
• Deliver creative projects to a high standard, on time and within scope, using strong creative judgment and problem-solving skills
• Lead on interior branding projects across the charity’s estate, including design, styling, signage and stakeholder coordination
• Coordinate and deliver creative assets across campaigns and channels, working collaboratively with the wider team

If you are reading this from our website, you will be able to access and download the full job description for this role here: Design and Brand Coordinator.

For an accessible version of this job description, please access here: Design and Brand Coordinator – Accessible Version.

About Big C

Big C is one of East Anglia’s largest cancer charities, having raised £50 million in 45 years. Each year, our supporters help us raise around £3 million to support people affected by cancer in our community.

We provide holistic care through Cancer Support Centres and Hubs, as well as online and telephone support via our Virtual Support Centre. Income comes from donations, local businesses, grants, legacies, and 12 charity shops across the region.

Committed to equity, diversity, and inclusion, Big C was recently awarded Gold Accreditation in the Best Employers Eastern Region 2025 and offers a supportive environment that values wellbeing and work/life balance.

Why Big C?

We’re proud to be a Best Employer (Gold, Eastern Region 2025) and offer a supportive, inclusive working environment that values wellbeing, development, and work-life balance.

Our benefits include:

• 33 days holiday (FTE, including bank holidays)
• 5% employer pension contribution
• Company sick pay and life assurance
• Wellbeing support including a Health Cash Plan and Employee Assistance Programme
• Cycle to Work Scheme
• Hybrid working with some flexibility in hours
• Opportunities for professional development

If you share these values and want to make a real difference, we’d love to hear from you.

Location: NSC, London SE1

Contract: Full time, 1-year Fixed Term One Year (initially)

Salary: £35k + PRP (Performance Related Pay)

Closing Date: 1st May 2026

Marine Society have an exciting new role! Help us to grow our rapidly expanding apprenticeships and adult skills programmes to meet growing industry demand. We’re looking for a confident, self-starter individual who can engage key stakeholders and employers in the maritime industry and increase our reach and reputation.

You’ll be expected to have a good understanding of the maritime sector training needs and have a demonstrable track record in sales and recruitment. A working knowledge of government funded training programmes is helpful but not essential.

This role could support a secondment for the right individual. Subject to success in the role, we hope to make this permanent after one year.

The Marine Society & Sea Cadets (MSSC) is the leading maritime charity for youth development and lifelong learning. We are a vibrant and growing charity inspiring young people to achieve their potential through challenge and nautical adventure and also enabling seafarers and maritime professionals to realise their potential through learning and career development. Working with our employees, cadets, and volunteers, we have built a strong vision and five-year Future Ready strategy to meet the growing demand for what we provide, both for young people, seafarers and maritime professionals – and the thousands who aspire to be the sea cadets and marine professionals of the future. It is also about equipping them to achieve their potential and thrive in a rapidly changing world, while growing our charity to benefit even more people – including those from under-represented or marginalised groups.

About the role

This new role is to support the growth of Marine Society apprenticeship and adult skills provision. This is a strategic, outward-facing role requiring a confident astute individual who can engage key stakeholders and employers in the maritime industry to recruit new entrants and existing employees onto Marine Society programmes.

Responsibilities

· To grow the apprenticeship and adult skills provision in line with agreed annual recruitment and financial targets

· To develop and maintain a strong pipeline of prospective employers and learners, proactively identifying new apprenticeship and learning opportunities within the maritime industry. To secure repeat business with apprenticeship employers through cultivating long-term relationships.

· To work with the Director of Maritime Training and Development to devise a sales and marketing strategy to grow the apprenticeship and adult skills provision. To support the tendering process to ASF devolved areas and work with subcontractor partners.

· To collaborate with the Apprenticeship Operations Manager and Maritime Lead Trainer to convert identified leads and share industry intelligence.

· To assist the Digital Marketing Coordinator to write targeted social media posts and marketing campaigns, ensuring market visibility and lead generation. To build a library of promotional literature and good news stories.

· To maintain accurate records of business development leads and pipeline activity within the CRM system and to routinely report on these

· Attend relevant external boards, fora and industry bodies, as directed in order to promote maritime apprenticeships and training including; Maritime Skills Alliance, Workboat Association, MNTB apprenticeship committee and Port Skills and Safety

· To attend industry trade fairs and careers events to represent Marine Society. These include; National Apprenticeship Week, Seawork, International Boat Show

· To research and monitor market trends, employer needs and competitor activity to inform business development strategy

Requirements

• Minimum 2 years’ experience working in a recruitment, sales or commercial role with a proven track record of achieving financial targets
• Knowledge of the maritime sector including roles, ranks and certifications in the near coastal sector
• Excellent customer service skills with the ability to build trust and credibility with clients and stakeholders
• Strong commercial acumen and ability to identify, grow and convert new business opportunities
• Experience using CRM systems to monitor and report on business leads
• Knowledge of CPD training or workforce development

Benefits

• 25 days annual leave per annum increasing with length of service
• Hybrid working for many roles
• Life assurance (4x salary)
• Private medical insurance
• Generous pension (employer contribution up to 10%)
• Cycle to work scheme
• Wellbeing portal and EAP with 121 counselling
• Employee development: We are investing in our employees' development and have an annual calendar of learning and development opportunities, designed to support employees to develop into their roles and stretch them to achieve their full potential.

Additional Information

MSSC positively encourages applications from suitably qualified and eligible candidates from all backgrounds. Equity, diversity, and inclusion really matters to us, so we can best serve our beneficiaries from every community. We work to ensure a fair and consistent recruitment process and aim to be a charity where diversity of experience, identity and skills are valued and welcomed. MSSC is an equal opportunities employer.

We recognise our responsibilities to safeguard and protect the young people and vulnerable adults with whom we work. We do all we can to promote their health, safety and wellbeing, and we expect our staff to share this commitment and work in line with safeguarding policy, the MSSC’s values and ethos of inclusivity. We adhere to safer recruitment practices and therefore employment is subject to detailed pre-employment checks for successful candidates, including references and criminal disclosure checks and the completion of a disclosure questionnaire. 

All successful applicants are required to attend safeguarding training and undergo pre-employment checks including a criminal record check.

Some roles are defined before you arrive. This one is defined by you. 

When You Wish Upon a Star grants life-changing wishes for children with terminal and life-threatening illnesses. Every wish is a memory that lasts a lifetime for a family facing the unimaginable. The cause is immediate, emotionally powerful and directly translatable into the kind of impact that makes corporate partners proud to be involved. 

We are looking for someone to create and lead our corporate partnerships function. You will shape the strategy, develop the partnerships and define what this looks like for Wish. You will have the full backing of the CEO and board, direct access to senior leadership, and the freedom to bring your own thinking, creativity and ambition to a function that is yours to build. 

If that sounds like the role you have been waiting for, we would love to hear from you. 

What you will be doing 

You will identify and secure corporate partnerships that are deeply aligned with our mission, developing propositions that are emotionally compelling and commercially credible. You will represent Wish confidently at senior level, create the systems and structures that enable sustainable growth, and lay the foundations for a partnerships team that grows with the income you generate. As income grows, so does the role. The expectation is that this person builds not just a partnerships portfolio but, in time, a team around it. 

You will work closely with the Head of Income Generation and Board, with realistic targets in the early stage that give you the time and space to build the right relationships rather than rush the wrong ones. This is not a role where you will be left to figure it out alone. It is one where your ideas are wanted, your judgement is trusted, and your ambition is actively supported. 

What you will bring 

Experience securing or significantly influencing high-value partnerships or commercial relationships at senior level, ideally on a multi-year basis. A genuine instinct for spotting opportunity and the drive to turn it into something real and comfort with ownership and the confidence to create momentum.

Relevant experience may come from the charity sector or from a commercial environment. Attitude and instinct matter more to us than a specific background. 

What we offer 

We know what we are asking of you and we have built a package to reflect it. 

• £35,000–£40,000, reviewed as the function grows 

• 25 days holiday rising to 30 with service, plus 3 days at Christmas not taken from your allowance 

• 2 Wish Maker days each year to make your own wishes come true 

• 6 months full maternity pay 

• Full sick pay from day one 

• Flexible working with full trust over how you structure your hours 

• A culture built on genuine care for the people who work here 

Trusts Fundraiser 

Location: Remote – Homebased
Contract: Part Time - 25 hours per week | Permanent
Salary:  £29,656.01 - £31,134.23  (Full Time Equivalent)

Deafblind UK has championed people with dual sensory loss since 1928, helping them to overcome the unique set of challenges they face. We support the rights and interests of deafblind people of all ages, in the belief that they deserve the opportunity to live their lives to the fullest, retain their independence, and be included in their local communities. Wellbeing, emotional and practical support forms the cornerstone of our support services. These services are entirely ‘bespoke’, recognising the uniqueness of every individual, and they are based very firmly on our fundamental belief that disability does not mean inability.

The Impact You'll Make

In Trusts, we secure funding to help our colleagues deliver the services described above. So, we enable our colleagues to make a very real difference to the lives of those affected by dual sensory loss. We regard that as a privilege.

What We Need

An individual who will share our view, and who can enhance our team with their experience and expertise. Someone who will bring passion, who is not afraid of hard work, and a good team player. Someone who wants to help make a difference.

What you’ll be doing

You will produce excellent and compelling funding applications, based on thorough research. You will liaise with colleagues to help construct applications. Once funding is secured, you will steward your portfolio of funders to ensure that they are well informed about our work and inclined to provide us with further support. You will ensure that records are accurately maintained on our CRM system.

You will bring to the role:

• Proven experience in Trusts Fundraising
• Demonstrable evidence of first-class writing skills, with the capacity to translate complex subject matter into a compelling, and easily understood case for support
• Good research skills, with the ability to match the organisation’s projects and strands of work with funders’ priorities
• Good organisational skills with the capacity to meet multiple deadlines
• Good admin skills, with a good eye for detail, and a commitment to 100% accuracy

What You’ll Get In Return

• A strong, supportive, productive, high-performance team
• A commitment to personal development and growth in the job
• Flexible working arrangements
• The opportunity to help make a difference on behalf of one of the most vulnerable groups in society
• 25 days annual leave plus Bank holidays (increases by a day at both 3 years of service and 5 years of service)
• Westfield Health – which includes the below:
• Cash reimbursement for a range of health-related costs that we all incur regularly, such as dental and optical costs, hospital in patient or day care, and more.
• A Doctor line giving access to a GP 24/7
• A discount scheme
• Gym membership discounts
• 24-hour employee helpline
• Workplace Pension - eligible employees are enrolled onto the workplace pension scheme

Please see attached Job Description and Person Specification for further details. 

At Prospect Hospice, we believe everyone deserves compassionate, personalised care at the end of life. Every pound we raise helps us be there for people and families when they need us most.

Behind every donation, every supporter and every story is data — and that’s where you come in.

We’re looking for a talented Database Manager who can turn data into knowledge, helping us build meaningful relationships with our supporters and grow the income that makes our care possible.

Hours: 20 hours per week. Hybrid working preferred although fully remote will be considered.

What is the role?

You’ll take ownership of our Raiser’s Edge database, ensuring it is accurate, efficient and used to its full potential across our fundraising and supporter engagement teams.

Working collaboratively with colleagues across fundraising, IT and finance, you’ll help us better understand our supporters, improve how we work, and make smarter decisions that support our long-term sustainability.

You’ll be joining us at an exciting time, with a new strategy in place and ambitious plans — giving you real scope to shape how data is used across the organisation.

What you’ll be doing

• Leading the management and development of our Raiser’s Edge database
• Ensuring high-quality, accurate and compliant supporter data
• Supporting teams with segmentation, reporting and data analysis
• Creating queries, dashboards and reports to track performance
• Improving processes, systems and integrations to make data work better for everyone
• Providing guidance and training to colleagues, building confidence in data use
• Championing best practice and continuous improvement in data management

About you:

You’re someone who combines technical expertise with curiosity and purpose. You understand that data isn’t just numbers — it’s people, stories and impact.

You will bring:

• Strong experience of managing Raiser’s Edge (RE NXT) in a charity or fundraising setting (essential)
• Confidence in data analysis, reporting and segmentation
• Advanced Excel skills and experience with tools such as Power BI (or similar)
• A good understanding of GDPR and data governance
• The ability to translate complex data into clear, meaningful insights
• Excellent attention to detail and a proactive, solutions-focused approach
• A collaborative mindset and a genuine passion for making a difference

Please see the job description for full details and person specification.

We offer a great range of benefits, including:

• 27 days annual leave entitlement (plus bank holidays)
• Generous contributory pension scheme and life assurance
• Discounts with local retailers, gyms, and service providers including Blue Light Discount Card
• Employee Assistance Programme
• Family-friendly policies and practice
• Supportive induction, and training and development
• A values led, inclusive working environment
• Free parking on-site

How to Apply

To apply, please upload your CV and a cover letter detailing your suitability for the role and why you’d like to work with us.

First stage interviews will take place by TEAMS 5-7 May and face-to-face interviews will be 13-14 May 2026.

Equality & Diversity

Prospect Hospice is committed to encouraging a diverse and inclusive working environment. We recognise that promoting diversity and eliminating discrimination in our workplace will bring benefits for our people, our business, and the communities we serve.

We welcome applications from all individuals regardless of age, disability, sex, gender reassignment, sexual orientation, offending background, pregnancy and maternity, race, religion or belief, and marriage and civil partnerships.

Safeguarding

We are committed to safeguarding and promoting the welfare of all those we support. As part of our SAFER recruitment processes, offers of employment will be subject to thorough checks, which may include a DBS check, satisfactory references, online and social media checks, and verification of qualifications. We expect all staff to share this commitment and to adhere to our safeguarding policies and procedures at all times.

You must tell us about any unspent conviction, cautions, reprimands, or warnings under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975.

We’re looking for an experienced, passionate, strategic and creative Head of Development to join us as part of a job share and lead our support and capacity-building offer. 

You will have strategic oversight of our support offer to the voluntary, community, faith and social enterprise (VCFSE) sector in Somerset, leading on the provision of targeted support and infrastructure services. You will also lead the Development Team, develop a programme of forums and events across the county that support the training and networking needs of the sector, and work with colleagues to build our partnerships with local agencies.

You will bring significant leadership experience working with or supporting the development of voluntary sector organisations, groups or networks. You will have demonstrable experience of partnership working – including with the Public Sector – and knowledge of the principles of asset-based community development and empowerment.

In return, we offer flexible, hybrid working options, a free Employee Assistance Programme, up to 7.5 hours of volunteering leave per year, and an additional day of leave for your birthday.

This is a full-time, job share role, though part-time and flexible hours will be considered for the right candidate. The salary is £40,000-£43,000 per annum.

About the role

At some point in our lives, we or someone we love will need hospital care. At UHCW Charity, we’re here to make those moments better - funding the extras that go beyond NHS provision, from life-saving equipment and pioneering research to more comfortable, welcoming spaces and support for patients, families and staff when they need it most.

We’re looking for a Fundraising and Events Lead to play a key role in delivering and growing income across corporate, community and events fundraising. This is a hands-on role where you’ll lead day-to-day fundraising activity, build strong relationships with supporters, and ensure every interaction reflects the quality and care at the heart of our charity.

You’ll work closely with the Head of Fundraising to drive forward plans, strengthen supporter journeys, and ensure our fundraising is proactive, well-coordinated and consistently delivered. You will also line-manage and support our Fundraising Assistant, helping them to develop and thrive in their role.

What you’ll be doing

• Leading the delivery of fundraising activity across corporate, community and events income streams

• Planning and overseeing a varied events programme, ensuring high-quality supporter experiences

• Building and managing relationships with corporate partners, community groups and key stakeholders

• Supporting and inspiring fundraisers across the Trust, local community and beyond

• Developing fundraising materials, campaigns and communications in collaboration with marketing

• Overseeing supporter journeys and stewardship to improve engagement, retention and income

• Managing and supporting the Fundraising Assistant

• Using our CRM (Beacon) to track activity, analyse performance and inform future planning

About you

You’ll be a proactive and organised fundraiser with experience delivering events and building excellent relationships that generate income. You’ll be confident managing multiple priorities, spotting opportunities, and ensuring a high standard of supporter experience at every stage.

You’ll also bring:

• At least 3 years’ experience in fundraising or a similar role

• Strong communication and relationship-building skills

• Experience planning and delivering events or fundraising activities

• The ability to work independently while contributing to a collaborative team

• Confidence using data and insight to improve performance

Most importantly, you’ll be motivated by making a genuine difference and helping us grow support for our hospitals and communities.

Why join us?

This is an opportunity to take ownership of a broad and varied fundraising portfolio within a well-respected NHS charity. You’ll play a key role in shaping supporter experiences, growing income sustainably, and building relationships that have a real and lasting impact.

We offer:

• 27 days annual leave plus public holidays

• A pension scheme with matched contributions up to 7%

• Blue Light Card discounts

• Employee Assistance Programme

• Opportunities for professional development

Join us and help make a real difference for patients, families and staff across Coventry and Warwickshire.

Social Impact & Evaluation Officer 

Our team is growing and we're looking for a curious, insight-driven evaluator to join us in making a real difference for young carers across the UK.

We are recruiting a Social Impact and Evaluation Officer to lead the way in understanding and evidencing the difference our work makes, turning what we learn into meaningful change for young carers and the systems that surround them. 

This is more than an evaluation role. You'll work directly with young carers through interviews, workshops, and creative sessions, helping us hear their experiences in their own words and making sure that taking part feels safe, positive, and even enjoyable. 

You'll play a key role in shaping how we measure what matters, leading on our programme evaluation plans, annual impact report, and our flagship Equity for Young Carers Project, which looks beyond MYTIME to how young carers are treated across education, health, and social care. 

We're looking for creative, trauma-informed communicators with a genuine interest in evidencing impact. People who can collect meaningful information, spot the patterns that matter, and turn findings into compelling outputs that influence funders, trustees, and decision-makers. 

If you're ready to bring your curiosity and care to a cause that truly matters and help us tell the real story of young carers' lives, we'd love to hear from you. 

Please visit the website for more information 

��️ Applications close 7th May 2026 

As Head of Digital Products and User Experience, you will lead the Digital Products and User Experience team in the development, maintenance and continuous improvement of digital platforms and products that drive engagement with our cause. You will be accountable for the performance, compliance and accessibility of all digital products and services, including the Motor Neurone Disease (MND) Association website. Working with colleagues across the organisation, the Head of Digital Products and User Experience will plan confidently, collaborate well, and contribute to a digital function that can respond to changing needs and growing demand.

This is an exciting time to join the MND Association, following the launch of our new brand in January and with a new CRM scheduled for implementation. Strengthening our digital platforms and products will ensure people affected by MND, our supporters and volunteers, experience digital services that are clearer and more accessible.

This opportunity is for a 12-month Fixed Term Contract.

Key Responsibilities

• Lead and develop the Digital Products and User Experience team, including 4 direct reports, setting clear direction and high standards
• Own the delivery, performance and accessibility of all digital products and platforms
• Champion excellent user experience across websites, microsites and digital services
• Embed product-based ways of working to deliver high standards of performance and user experience
• Set and champion content and product standards across the organisation
• Work with senior stakeholders to agree priorities, dependencies and delivery plans
• Support projects, advising on impact, budget, resource, and risks to ensure inclusion of digital requirements 
• Contribute to organisation-wide technology strategy and leadership activity

About You

• Proven experience leading digital products and user experience at scale
• Proven ability to set and deliver a digital strategy
• Experience of leading a multidisciplinary team
• Experience supporting and developing cross organisational project teams and managing stakeholder relationships
• Broad knowledge and awareness of best practice and emerging trends in digital technologies
• Excellent working knowledge of digital accessibility tools and principles and inclusive design
• Experience using insight and analytics to improve user experience
• Confident communicator, able to influence at all levels

Hybrid working expectations: office attendance  in our Northampton office one day per week

Further information about MND Association and full job description is available in the attached Candidate Pack.

We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND, employees, volunteers, and stakeholders.

As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements.

What We Offer

• 28 days holiday, increasing to 33 days after 5 years, plus Bank Holidays
• Access to UK Healthcare, including dental, eyecare, health screenings, and therapies
• 24/7 GP access via phone and video
• Life assurance and confidential counselling helplines
• Salary sacrifice schemes (Cycle to Work, Buy/Sell Annual Leave)
• Access to Benefit Hub for discounts on everyday shopping
• Enhanced pension scheme
• Opportunities for training and personal development
• Hybrid working

About Us

Motor Neurone Disease moves fast. It takes away time, it takes away independence and it has no cure. Every day we support people affected by MND. We fund ground-breaking research. We campaign for better care. We’re here for everyone who needs us. Because with MND, every day matters.

JOB PURPOSE  

The Business Analyst will strengthen how we work by improving processes, systems, and the way we use data. This is a hands-on role, working closely with multiple teams across the organisation to identify challenges and develop solutions that are practical, proportionate, reflect the day-to-day realities of the working environment and are aligned with our values. The role requires someone who is a great communicator, has a consultative approach and can quickly build trust with staff and the senior leadership team. They will be able to balance what is an ideal solution with what is feasible in a charity context. The role will contribute to our mission to prevent and end homelessness by ensuring our systems, processes, and data are aligned with strategic priorities and delivery goals. 

MAIN DUTIES 

• Collaborate with teams across Service Delivery, Finance, People Services, Income Generation, and senior leadership to identify operational needs, understand challenges, and shape improvements  

• Facilitate workshops and consultation events to build a shared understanding of needs and challenges  

• Co‑produce delivery excellence standards with people who use our services, ensuring their experiences and insights help shape how we design, assess, and improve our work.  

• Document and analyse current workflows across and within teams and identify where improvements can be made.  

• Translate organisational needs into clear, actionable proposals for system or process improvements.  

• Lead organisational change arising from the analysis, working with managers and staff to plan improvements, coordinate implementation, and ensure changes are mainstreamed across the organisation.  

• Work with the Data and Evidence Manager to improve data collection and reporting, ensuring that it supports changes to processes and workflows.  

• Support the development of dashboards or tools that help track impact and performance.  

• Support staff through clear communication, documentation and training  

• Work closely with our IT Team to ensure systems meet user needs.  

• Manage user testing of any new systems  

GENERAL RESPONSIBILITIES 

• Working with the Head of Strategy and Evidence to continuously develop the role to ensure that all tasks are being undertaken in an effective and appropriate manner which meets the strategic aims and objectives of The Passage  

• To participate in internal/external meetings as required, attend training events, conferences and other functions as necessary.  

• To participate in regular supervision and appraisal to help identify job-related development and training needs.  

• To ensure that all The Passage policies and procedures are being adhered to, particularly those relating to Code of Practice and Confidentiality.  

• To contribute to the effective implementation of The Passage’s Diversity and Equality Policy as it affects both The Passage and its work with vulnerable adults.  

• To always undertake your role in a professional manner maintaining a high standard of work, and to always work in accordance with the aims, values and ethos of The Passage.  

• Undertake any other duties that may be required which are commensurate with the role  

PERSON SPECIFICATION

Our vision is of a society where homelessness no longer exists and everyone has a place to call home. 

The person specification sets out the essential abilities and qualities that will be used in the selection criteria for this post.When completing your application form, please address criteria E1 to E4 and K1 to K5 demonstrating your experience and knowledge, giving evidence of your experience and abilities. 

DESIRED EXPERIENCE 

E1 Proven experience as a business analyst or similar role 

E2 Staff Training and stakeholder engagement 

E3 Excellent written and oral communication skills 

E4 Experience of co‑production or involvement methods with people who use services (desirable) 

DESIRED KNOWLEDGE 

K1 Strong understanding of how organisational functions (e.g. service delivery, finance, HR) operate and interact 

K2 Familiarity with systems such as CRM, case management, and finance platforms

K3 Awareness of project lifecycles and change management principles  

K4 Familiarity with Excel, Power BI, or similar tools 

K5 Understanding of the housing and homelessness (desirable) 

MumsAid is an award winning, growing charity with a track record of delivering innovative support to mothers. Following our successful application to the Propel fund, we are recruiting an Operations & Programmes Manager to lead delivery of a new long term systems change programme whilst providing operational leadership across the organisation. You will be a key member of our Senior Leadership Team, working closely with our CEO to drive project delivery and strengthen our operational foundations as we grow.

This senior role combines two key responsibilities. You will lead our new Systems Change programme for young mothers, mobilising and delivering a long term initiative that shares our best practice model with partners and influences policy and practice across the perinatal mental health sector. You will also provide operational leadership across MumsAid, managing governance, IT systems, data management, finance, monitoring and evaluation, and organisational coordination. This requires exceptional organisational skills, strategic thinking, emotional intelligence and a deep commitment to equity and co production. You'll need substantial project management experience in the voluntary and community sector, proven operational management expertise, strong systems and data management skills, and the ability to represent MumsAid confidently in multi agency spaces.

We offer a values driven, supportive working environment with hybrid flexibility, professional development opportunities, a pension scheme, 25 days annual leave plus bank holidays (pro rata), and health benefits. This is a chance to help create lasting, systemic change in maternal mental health support.

We are dedicated to building a diverse workforce and actively encourage applications from candidates belonging to underrepresented groups.

Following the growth of the Income Generation team Severn Hospice is expanding.

Severn Hospice is a leading charity supporting people with incurable illness across Shropshire, Telford & Wrekin and Mid Wales. We are looking for an experienced, empathetic and relationship-focused Philanthropy Lead who wants to make a real difference by securing vital income for our caring services.

You will play a pivotal role in developing and growing our philanthropy programme by cultivating and strengthening meaningful relationships with mid- to high-net-worth donors, developing tailored engagement plans that inspire long-term support and securing significant and transformational gifts.

Being a strategic thinker, you will lead the growth of major gift income through a relationship-led approach that delivers sustainable fundraising over the long term. You will identify and develop new prospects, build a strong pipeline of supporters and confidently secure significant donations through compelling funding propositions and high-quality and personalised stewardship.

You will translate our priorities and impact into persuasive cases for support, creating bespoke supporter journeys that build trust, inspire long-term commitment, deepen engagement and connection to our cause and ensures donors feel informed, inspired and valued.

You will also be experienced in managing budgets, monitoring performance and maintaining accurate data and reporting in line with fundraising regulations and best practice.

Severn Hospice is a wonderfully rewarding place to work and if you’re dynamic, highly organised and passionate about building genuine relationships that make a lasting difference for our community, we would love you to get in touch.

This is an exciting opportunity to play a pivotal role in growing a major donor programme that directly supports life-changing eye care services in the Holy Land. You will work closely with the Executive Director, UK (EDUK) and senior leadership, including the CEO and Trustees, to contribute to the long-term sustainability of a respected and impactful international charity.

As part of a small, ambitious and collaborative UK team, you will play a major role in shaping and developing the major donor programme, building meaningful relationships with supporters and seeing the tangible impact of your work on patients and communities.

The St John of Jerusalem Eye Hospital Group (SJEHG) is a UK-registered charity delivering expert eye care to the people of the Holy Land, regardless of ethnicity, religion or ability to pay. It operates through two locally-registered charities to provide services in East Jerusalem, the West Bank and Gaza.

As Head of Partnerships & Income Development you will own the development and delivery of the SMF’s income generation strategy so that we can raise the funds and build the partnerships we need to meet our ambitions.

Location: Birmingham, Glasgow, Liverpool, London, Manchester or Newcastle. We operate a hybrid model of work i.e. a combination of in-person and remote, with flexible days in the office depending on business need and your preferences. We would typically expect in-office attendance an average of one day per week.

Contract: Full-time, Permanent

Hours: We are looking for the right candidate and while we envisage this being a full-time role (37.5 hours per week) we are open to flexible working arrangements such as part-time, compressed hours, flexitime and job-shares. Occasional/frequent evening or weekend work may be required, for which time off in lieu (TOIL) will be given. 

Key Responsibilities:

1. Fundraising strategy and leadership

• Set and implement a robust income generation strategy to enable the SMF to achieve its strategic ambitions, setting targets, monitoring and reporting on income performance and supporting accurate forecasts and projections
• Lead a culture of excellent fundraising and relationship management across the SMF and ensure the right resources, systems and skills are in place to support all staff that hold funding relationships
• Represent the SMF externally with funders, partners and other stakeholders, seeking opportunities to increase our network and build our influence and reputation as an effective charity partner 
• Work with the Head of Finance and Operations to ensure strong processes to support income generation including income forecasts, budgets and partnership reports and records  

 2. Corporate Partnerships 

• Oversee the SMF’s portfolio of corporate partnerships including strategic partnerships and partnerships focused on enabling and enhancing our student programmes
• Manage individual high value corporate partnerships and ensure excellent stewardship of all our corporate partnerships
• Oversee the development of compelling cases for support and a robust new business pipeline for corporate partnerships 
• Oversee our corporate volunteering offer including employee volunteering with our student programmes and skilled volunteering/pro bono support

3. Business development 

• Oversee the delivery and development of the Social Mobility Employer Index  
• Oversee the design and development of other products and services for employers through which the SMF can earn income and influence workplace social mobility 

4. Trusts and foundations 

• Oversee the SMF’s relationships with trusts and foundations, building a strong long-term funding pipeline  
• Build and manage relationships with key trusts and foundations

5. Philanthropy and individual giving   

• Oversee the development of our supporter community and opportunities for individual giving and fundraising through challenge events 
• Identify opportunities to build philanthropic relationships with individual donors and supporters

6. Leadership and management 

• Manage, motivate and develop the team, setting team and individual goals and evaluating performance, coaching and motivating staff and supporting professional development and staff wellbeing 
• Lead across the organisation, fostering a collaborative and high performance culture and modelling the SMF’s leadership behaviours 
• Work with the CEO and the rest of the SMT to shape the SMF’s strategic priorities, set the annual business plan, budget and key projects, and monitor delivery and performance

Please see full job description attached for more details. 

Person Specification:

We need someone who will demonstrate our organisational skills-based competencies - as listed below: 

1.  Leadership
2.  Communication
3.  Adaptability
4.  Professionalism 
5.  Decision-making

Technical knowledge, understanding and experience required:

• Experience in managing a significant funding portfolio, stewarding and developing partnerships and ensuring effective account management
• Experience in securing funding, including scoping opportunities and prospects, setting targets and building a pipeline, and shaping proposals 
• Confident in representing the SMF externally and engaging with senior stakeholders 
• Able to motivate, develop and inspire a team and ensure that high standards of performance and behaviours are maintained 
• Ability to develop and manage budgets and forecasts, team and individual income targets and monitor income performance 
• Familiar with using a CRM as a tool for partnership and income development

See attached job description for more detail on the person specification

Ways of working:

• Most of our work is office based, but you will spend a lot of time collaborating with other teams and clients via email, telephone and other communications channels such as Teams or Zoom. 
• Some travel will be required as part of this role to other offices and locations, as needed for events, work placements and meetings. 

Benefits

• 36/37 days' annual leave (England & Wales and Scotland respectively - includes bank and public holidays), with 3 of these days reserved for the annual end of year office closure.
• Cycle to Work scheme.
• 5% Salary sacrifice pension scheme with enhanced matching employer contributions
• Employee Assistance Programme available to staff and their family
• Flexible work options such as hybrid working, flexitime, part-time
• Regular staff team building and business planning “away days”

How to Apply

If you are interested in applying for this role, please head over to our website by 23:59, Tuesday 28th April 2026 and provide the following information:

1) A recent work history, detailing:
       i.     Job title
       ii.    Employer
       iii.   Dates of employment/Period in post

2) A cover letter detailing your skills and experience, with reference to the key responsibilities and person specification for the role (750 words max.)

3) Give an example of an important funding relationship you have secured or grown, and explain how you identified the opportunity, what you did, and what were the outcomes and benefits (800 words max.)