Crm training and development lead jobs

Job title: Partnerships Coordinator

Reports to: Partnerships Manager

Salary: Salary of £27,427 per annum.

Location: Hybrid working / Remote options available across our operating regions - with travel around Wales and England

Hours: Full-time, 37.5 hours per week, Monday - Friday

Post No: 2WISPC1

Objective:

2wish exists to provide support to anyone affected by the sudden and unexpected death of a child or young person aged 25 and under.

Aims:

• Ensure every Emergency Department and Critical Care unit has a suitable bereavement suite
• Ensure that bereavement boxes are available at each of these hospitals
• Ensure that immediate bereavement support is available for all affected by the sudden death of a child or young person
• Provide a professional counselling service and complementary therapies for those affected by the sudden death of a child or young person
• Provide support to individuals who witness the sudden death of a child or young person
• Provide support and training to professionals from any sector who may be affected by the sudden death of a child or young person
• To advocate and campaign on behalf of suddenly bereaved families

2wish:

2wish has been established since 2012 and has grown from strength to strength. During this time, we have worked tirelessly to embed our service and ensure that the offer of support is made at the point of death. We offer an immediate, consistent, high-quality and compassionate service to all individuals affected by the sudden and unexpected death of a child or young person aged 25 and under in Wales and the bordering counties in England, including; Cheshire, Shropshire, Herefordshire, Worcestershire, Gloucestershire, Avon and Somerset, with the plan to continue to roll out support to the whole of England. We work in partnership with professionals who refer int the charity on behalf of families, so they don’t have to trawl through the internet for an organisation who may, or may not, be able to support. We provide immediate, and ongoing, support and are here for as long as our families need us.

Context of role:

Corporate partnerships raise vital income and awareness, allowing 2wish to support anyone affected by the sudden and unexpected death of a child or young person.

The Partnerships Coordinator provides coordination, administrative and relationship support across corporate partnerships, event sponsorship and partner stewardship.

Working closely with the Partnerships Manager, the role supports activity across Wales and England, ensuring partner engagement is well organised, accurately recorded and followed up.

The postholder will work with fundraising, events, marketing and regional colleagues to support a joined-up approach to partnership delivery.

The role will involve travel across Wales and England, with some evening and weekend work required.

Key Responsibilities:

Partnerships Coordination and Delivery

• Support the Partnerships Manager to coordinate and deliver corporate partnership activity across Wales and England.
• Act as a point of contact for agreed corporate partners, sponsors and supporters, ensuring enquiries and actions are followed up promptly and professionally.
• Coordinate partner relationships, including communications, meetings, fundraising activity, sponsorship benefits and internal updates.
• Support the preparation of partnership materials including briefing notes, proposals, presentations, impact updates and stewardship communications.
• Attend partner meetings, networking opportunities, fundraising events and sponsorship activity as required.

Partner Stewardship and Engagement

• Support the stewardship of corporate partners, helping them feel valued, informed and connected to the work of 2wish.
• Prepare thank-you messages, follow-up emails, partner updates and impact communications.
• Coordinate partner acknowledgement and recognition with the Marketing & Communications team, including social media content, website updates, event materials and agreed benefits.
• Coordinate agreed partner activity, including fundraising initiatives, volunteering opportunities, awareness-raising and staff engagement.
• Identify opportunities to strengthen partner engagement and long-term relationships.

New Opportunities and Research

• Support the identification of new corporate partnership, sponsorship and partner fundraising opportunities.
• Research potential partners, local businesses, networks and sponsorship prospects aligned to 2wish’s work and values.
• Help develop external networks that support income growth, awareness and regional engagement.
• Prepare background information and draft materials for new business conversations led by the Partnerships Manager and Head of Fundraising.
• Track prospects, approaches, next steps and outcomes.

Event Sponsorship and Partner Activity

• Support the planning and delivery of sponsorship activity across 2wish events.
• Track and manage sponsor benefits, including acknowledgements, deadlines, logos, guest places, marketing requirements, payments and post-event follow-up.
• Work with the Events Coordinator and Marketing team to deliver sponsor activity effectively.
• Coordinate corporate partner involvement in events, including attendance, promotion, fundraising activity and supporter engagement.
• Support post-event stewardship, including thank-you communications, impact updates and renewal follow-up.

CRM, Reporting and Administration

• Maintain accurate and up-to-date records of corporate partners, prospects, sponsors, meetings, actions and income activity.
• Ensure all partnership activity is recorded consistently on the CRM and agreed internal systems.
• Monitor key timelines, including renewals, sponsorship deadlines, meetings, follow-up actions and reporting requirements.
• Support regular updates on partnership activity, pipeline progress, sponsorship status and key actions.
• Contribute to improving templates, processes and ways of working to ensure partnership activity is consistent and easy to manage.
• Share relevant updates with colleagues to ensure partnership activity is visible, coordinated and followed up.

Internal Collaboration

• Work with colleagues across 2wish, including fundraising, events, marketing and communications, and finance to ensure joined-up partnership activity.
• Collaborate with Regional Fundraisers to capture local corporate contacts, opportunities and activity, including identifying where local relationships may have wider partnership or sponsorship potential.
• Share relevant updates so partnership activity is visible, coordinated and followed up.
• Support a consistent and professional approach to corporate partnerships across Wales and England.

General:

• Be responsible for organising own work agenda, time management and administration.
• Adhere to all company policies and procedures including GDPR, Safeguarding, Confidentiality, Health and Safety and Lone Working, and implement safe working practices as appropriate.
• Attend weekend and evening events in support of the charity as necessary.
• Travel across Wales and England as required.
• Participate in team meetings, one-to-one meetings, training and development activity relevant to the role.
• Tasks and responsibilities may be unpredictable and varied. All employees are expected to work flexibly and may be asked to undertake tasks not specifically covered in their job description.
• You will be subject to performance review, including a review of the above duties and performance over the period

This role is subject to a DBS check.

What we do for you:

Contract type: Permanent

Hours: Normal office hours are 9am - 5pm, although alternative hours may be worked with line manager agreement. Work outside office hours may sometimes be necessary and will be compensated for by time off in lieu.

Annual leave: 28 days plus bank holidays. Annual leave steadily increases after five years of service. Annual leave and statutory holidays are calculated on a pro rata basis where applicable.

Pension: 2wish operate a contributory pension scheme. 2wish will auto-enrol you into the scheme in accordance with it's auto-enrolment obligations. Full details of the scheme will be provided to you once you are enrolled, including the minimum level of contributions that you will be required to make during your membership (current contributions - employer 3% and employee 5%).

Mileage: A fixed rate allowance is payable for agreed mileage undertaken on 2wish business in a private vehicle, over and above your usual journey to your workplace/s.

Location: 2wish is based in Llantrisant; for candidates located in South Wales, this role will be primarily office-based, with a hybrid pattern of 3 days in the office and 2 days working from home. We also welcome applications from candidates across the regions in which 2wish operates, where remote working will be considered.

Additional benefits for our employees:

• An 'Employee Assistance Programme, ' including wellbeing support
• Free parking on 2wish premises
• Free branded 2wish clothing
• An extra annual leave day on your birthday
• Incremental increase in holiday entitlement based on length of service
• Paid sick leave
• Discounts for personal purchases on 2wish Merchandise
• Discounted tickets to UK 2wish events for staff and family
• Extra holiday entitlement when taking part in 2wish overseas events
• Company mobile phone for performance of duties
• Tools/equipment required for the performance of duties
• Reimbursement of work expenses
• Bright Exchange employee discounts
• Auto-enrolment into company contributory pension scheme after 3 months service

How to apply:

Please return a CV and covering letter, or a CV and two-minute video, by email.

Closing date: Friday 3 July 2026

Proposed interview date: Friday 17 July 2026

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible. Only those applicants that have been shortlisted will be contacted for an interview.

As our Website Manager, you’ll help accelerate our work by championing the use of our website as a key channel in The Charity. You’ll lead on development and optimisation so that it can support acquisition, engagement, conversion and retention of users across Fundraising, Support, Policy and Research. Overseeing the work of a small team, you'll manage a programme of user experience and conversion rate optimisation work, plan and analyse user journeys and web personalisation, and devise and execute our SEO strategy. Your friendly personality will enable you to build strong relationships with your colleagues across The Charity so you can work together to ensure our content and user experience are well optimised and delivering those all-important results. You’ll be a valued member of our Marketing team, made up of technical experts who make sure all our community receive the very best experience and support.

WHO WE'RE LOOKING FOR:

A skilled communicator, with strong project management skills, you’ll be the trusted voice of the website across the Charity. Your in-depth experience of developing and optimising a website using evidence from multiple sources, including Google Analytics (GA4), Google Tag Manager, server side tracking and audience/UX research will enable you to thrive in this role. You’ll feel at home working with our wonderful team of marketers, fundraisers and other content owners to define development requirements, and enjoy working with technical experts (in and out of house) to implement those requirements. With a creative mind and the ability to think outside the box, you’ll understand what it takes to deliver success and be passionate about doing so. Your natural curiosity will inspire you to develop your skills, enabling you to keep us at the forefront of new technologies, and ways to improve UX and SEO.

KEY ACCOUNTABILITIES:

• Strategic development of our websites to fulfil The Charity’s needs and objectives

• Use a range of tools and platforms to perform regular analysis of website performance, producing reports and using key insights to improve user experience, conversion rates, and influence wider activity

• Own the website KPIs, reporting regularly against them and providing insight on what success looks like and how we achieve it

• Work across The Charity to develop website elements of multichannel user journeys and campaigns to convert and retain users from key priority audiences

• Develop, manage and oversee an SEO and link building strategy that improves website health and attracts relevant traffic in order to support user acquisition targets

• Use website personalisation and multivariant testing plans to improve conversion rates

• Work with our marketing, social media and journey/automation teams to ensure an integrated channel approach

• Work collaboratively with other teams to train on content delivery best practice – including the use of WordPress

• Lead on management of external partners and agencies – translating internal requirements into actionable briefs

• Be the day-to-day contact for all agency liaison, overseeing scheduled retainer time or projects and prioritising work as required to meet organisational needs

• Work with the Development team to ensure our websites and microsites are fully integrated with Salesforce CRM

• Review new technologies and keep The Charity at the forefront of developments in digital support

Who We Are

The Race Equality Foundation is a national charity working to tackle systemic racism and create the conditions for everyone to live healthy, secure and fulfilling lives and we are looking to appoint a Head of Operations. 

We combine evidence, co-production and practical action to address the root causes of racial inequality. Our work focuses not only on identifying inequality, but on challenging the structural racism, discrimination and unequal distribution of power that drive them. We work alongside communities, practitioners, policymakers and institutions to develop evidence-informed solutions that improve services, strengthen communities and promote racial justice.

Today, our work spans health and care, employment, housing and community wellbeing. Through partnerships, research, training and policy influence, we continue to demonstrate what meaningful anti-racist systems change can look like in practice. 

We are based in London but have a national remit.

Job description

We are entering a period of organisational growth and staff restructure, and the Head of Operations will be a new post at REF. The postholder will be ready to get stuck in, helping us to identify and address operational challenges before they become problems and reduce unnecessary demands on managers and senior leaders. We are looking for an effective communicator to ensure that people, systems, and resources support the Foundation's mission and enable staff to do their best work. We are not looking for someone who believes every challenge requires a new process. We are looking for someone who can exercise sound judgement, introduce structure where it adds value and help create the conditions in which staff and managers can focus on delivering impact. 

The postholder will be expected to bring a strong commitment to anti-racism, equity and inclusion in the way they approach organisational development and operational leadership. 

See Job Description document for full details of the role and responsibilties.

Person Specification 

Essential 

• Several years' experience in a senior operational, organisational development or business management role in a charity or voluntary sector organisation. 

• Proven track record of driving operational improvements, such as overseeing or changing workflow systems, maintaining good governance and compliance policies, or implementing strong CRM systems. 

• Proven track record of managing HR procedures, demonstrating strong interpersonal and communication skills, and effective people management including maintaining working relationships with colleagues at all levels. 

• Strong ability to balance strategic thinking with operational delivery. 

• Strong understanding of equality, diversity and inclusion and the ability to apply these principles in practice. 

• Experience of working in an environment that requires flexibility, sound judgement and the ability to manage competing priorities. 

• Experience of managing external suppliers, advisers or contractors. 

Desirable 

• Experience of working in a time and resource limited small or start up organisation. 

• Experience of working with boards, trustees or governance structures. 

• Experience of working in an organisation committed to equality, anti-racism or social justice.

• Knowledge of organisational development or change management approaches. 

Pay and Conditions of Service

This post is permanent and full-time.

The annual full-time salary for this role is between £47,911 and £53,890, inclusive of London Weighting. 

There is a probationary period of six months for this post. 

Full-time staff are entitled to 25 days holiday leave per annum with additional days for long service. The timing of holidays must fit in with the needs of the Foundation and must be agreed in advance. In addition to annual holidays there is paid time off for national holidays. 

The post will be based in the London office at Unit 17 Deane House Studios, 27 Greenwood Place, London NW5 1LB. Staff currently work two to three days a week in the office. 

The normal working week is 35 hours for full-time posts, seven hours per day, Monday to Friday. Standard office hours are 9.00 a.m.-5.00 p.m.

Application Process

Applications will only be accepted via the portal on our website. We will require the submission of an application form and a supporting statement. The supporting statement should be 2-3 pages max, 12 point font. We will not accept applications via CV. Candidates invited to interview will be asked to prepare a presentation, details will be shared in advance.

Please note that we are only able to appoint people who are eligible to work in the UK. 

Location: London (flexible working with 50% of your time in the office - approximately 30% of your time could be be spent travelling aboard, depending on the requirements)

Interviews: Week commencing - Monday 20th July 

Employer: King's Trust International (not The King's Trust)

Are you motivated by the opportunity to support young people around the world to learn, earn and thrive? Do you have experience, skills or insight that could help organisations deliver safe, high-quality and impactful programmes? Would you be excited to work alongside partners across Africa, with an initial focus on Nigeria?

If this sounds like you, we would be delighted to hear from you.

We are looking for an International Programme Manager to help lead and strengthen the ongoing delivery of our programmes in Africa, initially with a dedicated focus on Nigeria.

King’s Trust International works with local partners around the world to unlock opportunities for young people through education, employment and enterprise programmes.

In this role, you will work collaboratively with governments, NGOs, corporate partners and employers to help local partners deliver safe, ambitious and measurable programmes. You will build trusted relationships and act as a supportive ‘critical friend’ and key point of contact, helping partners to set up new programmes, meet agreed targets and share progress with internal and external stakeholders. Your work may include programme design, training, developing toolkits and resources, and creating evaluation frameworks. You will also support partners across the full programme cycle, including project implementation, review, monitoring and evaluation, and budget management.

We welcome applications from people with a wide range of backgrounds, experiences and perspectives.

Perks for working at The King’s Trust International:

• Great holiday package. 30 days annual leave entitlement, plus public holidays. Office closure the days between Christmas and New Year
• Fantastic Family leave. Receive 13 weeks full pay and 13 weeks half pay for maternity and adoption leave, and pro rata entitlement for shared parental leave. Receive 8 weeks' full pay for paternity leave.
• Flexible and agile working. Where operationally possible, you can work your hours that support a work-life balance, including compressed hours and hybrid-working (part office - part home-based) or working from home options.
• Benefits platform. Everything from health and financial wellbeing support to discounts on your favourite restaurants, shops and cinemas
• A free employee assistance programme (EAP) to support your mental wellbeing.
• KTI will contribute 5% of your salary to the workplace Pension Scheme
• Generous life assurance cover (4 x annual salary)
• In-house and external training opportunities are available throughout the year

0.5 FTE – 18.75 hours per week (flexible working)
Salary: £30,000-£32,000 FTE depending on experience
Location: Hybrid working with one regular day or half-day per week in Abingdon/Oxfordshire, alongside home working and occasional external meetings

About Quest for Learning

Quest for Learning is an education charity working to close the gap for primary school children in Oxfordshire who are falling behind due to disadvantage.

We work closely with schools to deliver targeted, evidence-led literacy and numeracy programmes that help children build the skills, confidence and foundations they need to thrive. Many of the children we support are growing up in poverty, facing barriers linked to low family literacy, unmet additional needs, unstable home circumstances, or limited access to wider opportunities.

Our programmes are delivered by experienced professional tutors and are built around structured interventions, strong school partnerships and measurable outcomes. On average, pupils supported through our small-group tutoring make around 13 months of progress in just 10 hours of support.

Quest for Learning is entering an important new stage of development. Following a period of organisational growth and strategic transition, we are investing in building a more sustainable and ambitious fundraising function that can deepen our impact and reach more children across Oxfordshire.

This is an opportunity to play a central role in shaping that journey.

Why join us?

This is a rare opportunity to join a small but ambitious charity at a genuinely exciting stage of development.

You’ll have:

• Real ownership and autonomy within your role
• The opportunity to help shape and build a growing fundraising function
• Close working relationships with the CEO and leadership team
• Flexibility and hybrid working arrangements
• The chance to make a direct and measurable difference to children facing disadvantage
• Opportunities for progression as the organisation grows

We are intentionally investing in fundraising and organisational growth, and this role offers the opportunity to help shape a developing fundraising function within an ambitious, evidence-led charity with strong foundations and significant future potential.

We are a collaborative, supportive and purpose-driven team that values initiative, professionalism, creativity and compassion.

Role purpose

We are seeking a proactive, highly organised and motivated fundraiser to lead and grow our trusts and grants fundraising activity.

This role will focus primarily on identifying funding opportunities, developing compelling applications, managing funder relationships and building a strong pipeline of income to support Quest for Learning’s future growth.

The successful candidate will play a key role in helping us develop a more strategic and sustainable fundraising approach. We are looking for someone who can combine strong written communication and attention to detail with initiative, pace and the ability to manage multiple priorities effectively.

This role would suit someone with existing trusts fundraising experience, or someone with highly transferable skills who can learn quickly and thrive in a fast-moving environment.

You will work closely with the CEO, programme staff and trustees, with access to strong impact data, established programmes and a compelling case for support.

Alongside this role, Quest for Learning is also exploring the development of an additional partnerships-focused fundraising role. We are open-minded about how responsibilities are ultimately structured and welcome applications from candidates with a range of backgrounds, experiences and strengths.

Key responsibilities

Trusts and foundations fundraising

• Research and identify prospective trusts, foundations and grant opportunities
• Build and maintain a strong pipeline of funding prospects
• Develop and submit high-quality, tailored funding applications
• Manage multiple applications and deadlines simultaneously
• Produce timely and well-written monitoring reports and evaluations
• Work closely with programme staff to gather impact data, case studies and delivery information
• Maintain accurate records of applications, deadlines and funder communications within Beacon CRM
• Monitor fundraising performance and contribute to pipeline tracking and forecasting
• Support the development of longer-term funding strategies and priorities

Relationship management and stewardship

• Build positive and professional relationships with funders and supporters
• Arrange and attend occasional meetings with funders and partners where appropriate
• Ensure strong stewardship and communication throughout the funding lifecycle
• Support the CEO in managing strategic funding relationships

Organisational Contribution

• Contribute to the ongoing development of Quest for Learning’s fundraising function and systems
• Work collaboratively with colleagues across the organisation
• Represent Quest for Learning professionally and passionately to external audiences
• Contribute ideas and insight to support organisational growth and sustainability

Person specification

We recognise that strong fundraisers do not always come from traditional charity fundraising backgrounds. If you have transferable skills and experience in areas such as bid writing, partnerships, relationship management, education, sales, communications, account management or business development - and are excited by our mission - we would strongly encourage you to apply.

Essential

• Excellent written communication skills with strong attention to detail
• Highly organised, with the ability to manage multiple deadlines and priorities
• Strong research and analytical skills
• Ability to work independently and proactively
• Strong interpersonal and relationship-building skills
• Confidence using databases, spreadsheets and digital systems
• Ability to communicate complex ideas clearly and persuasively
• Commitment to the mission and values of Quest for Learning
• Experience of writing successful funding applications, bids, proposals or other persuasive written content

Desirable

• Experience in trusts and foundations fundraising within the charity sector
• Experience using Beacon CRM or similar fundraising databases
• Understanding of monitoring, evaluation and impact reporting
• Experience within education, children’s services or related sectors
• Knowledge of the Oxfordshire funding landscape
• Experience working within a small charity or growing organisation

What success looks like in this role

Successful performance in this role is likely to include:

• Building and maintaining a strong and active funding pipeline
• Producing a consistent volume of high-quality applications and reports
• Securing significant grant income for the charity
• Developing strong funder relationships and stewardship practices
• Contributing to the growth and professionalisation of Quest for Learning’s fundraising function
• Helping position Quest for Learning for sustainable long-term growth

As Quest for Learning grows, we expect this role to develop too, with opportunities to shape strategy and take on increasing responsibility over time.

Who thrives at Quest for Learning?

People who tend to thrive at Quest for Learning are:

• proactive and solutions-focused
• motivated by meaningful impact
• comfortable working independently while collaborating closely with others
• excited by helping build and improve systems and processes
• adaptable, thoughtful and motivated to grow professionally alongside the organisation

Working arrangements

• 0.5 FTE with flexible working arrangements
• Hybrid role combining home working with one regular day or half-day per week in Abingdon/Oxfordshire
• Occasional travel across Oxfordshire for meetings and events
• Flexible working patterns can be discussed

Benefits

• Flexible and hybrid working
• Pension contribution
• TOIL policy
• Supportive and collaborative working culture
• Professional development opportunities
• Opportunity to help shape a growing fundraising function within an ambitious charity

Application process

To apply, please submit:

• A CV
• A short statement explaining your interest in the role and how your experience meets the person specification

We encourage applications from candidates with both traditional and non-traditional fundraising backgrounds.

For an informal conversation about the role, please contact Chris Higgins, CEO

Closing date: midday, Tuesday 30 June
Interviews: week commencing 6 or 13 July 

We stand with individuals facing addiction - not as outsiders, but as a community rooted in peer support, lived experience, and human connection. 

As Operations Manager (OM), you’ll lead safe, high‑quality services, guide a committed frontline team, ensure compliance, strengthen partnerships, and drive performance across all operations; keeping our work moving from outreach and hotspot engagement to groups, community stalls, and the everyday moments where trust is built. As part of BUBIC’s commitment to meeting people where they are, the post holder will also share night‑outreach duties with the Team Leader, working one evening per week (5pm-midnight, typically Wednesday or Friday) to reach those most visible and vulnerable at night, enabling early intervention, safer engagement, and stronger pathways into support. If you want your skills to fuel transformation and strengthen a community from within, this role gives you the platform to do exactly that.
 

In addition, this role is pivotal in delivering BUBIC’s Strategic Plan, driving business development, staff development, service expansion, and organisational governance:

Business Development Contribution
The OM strengthens partnerships, supports funding strategy, provides operational evidence for bids, and contributes to growth initiatives such as pop-up BUBIC models and harm reduction bus feasibility.

Staff Development
The OM leads one to ones for the core staff and team leader, providing reflective practice, training, and wellbeing activities, and supports workforce planning aligned to strategic priorities.

Service Development
The OM oversees safe, high-quality delivery of outreach, groups, dual diagnosis support, Gateway training, and pilots’ new services including outings, life-skills programmes, and community presence initiatives.

Governance & Profile
Working with the CEO, the OM ensures oversight of compliance, safeguarding, GDPR, reporting to Board and sub-groups, and contributes to annual accounts, supports AGM delivery, and strengthens organisational visibility through external representation

About us

Rainforest Foundation UK (RFUK) is a values-driven organisation working with Indigenous Peoples and local communities to protect the world’s rainforests and uphold their human rights. Since 1989, RFUK has partnered with forest peoples and grassroots organisations to secure land rights, challenge destructive industries, and influence laws and policies that safeguard forests and the people who depend on them.

Our mission is clear: to combine human rights and environmental protection to tackle deforestation. From the Congo Basin to the Amazon, our work has helped communities protect millions of hectares of rainforest. With a growing team of passionate advocates for social and environmental justice, we are committed to scaling up our impact to confront the accelerating climate and biodiversity crises.

About the role

The Head of External Relations is a key senior leadership role at Rainforest Foundation UK (RFUK) responsible for overseeing effective fundraising and communications strategies to support the organisation's work protecting rainforests and the rights of Indigenous Peoples and local communities.

Reporting to the Executive Director, this role is responsible for building RFUK’s external profile and support for its ambitious 2033 vision to scale up community-led protection of tropical forests. The position combines strategic communications, outreach, targeted campaigns, and media engagement to connect RFUK’s impactful programmes to its growing audience, supporters and funders.

This a key role in the organisation, managing a small team, working closely with the Programmes team to craft compelling narratives that drive engagement and action, with the Operations team to ensure financial sustainability, and with the Executive Director to create and implement targeted fundraising strategies.

About you

This role requires a strong commitment to social and environmental justice, the ability to form and cultivate relationships with a range of different groups, and the ability to communicate complex issues persuasively.

You’re an experienced leader with a proven track record in both strategic communications and fundraising. You’re a creative communicator who can turn complex issues into persuasive, accessible messages that drive change and support for our mission. You know how to secure significant income from foundations, corporates, individuals and major donors, and you’re confident in building long-term relationships with diverse stakeholders. You thrive on collaboration, motivate teams to achieve ambitious goals, and bring resilience and cultural sensitivity to everything you do.

Job description and benefits

Please download the full job description from our website. We offer 30 days annual leave, 4% pension contributions, Employee Assistance Programme, learning and development allowance, and four weeks of work-from-anywhere flexibility.

Location

This role is offered as a hybrid role based in our Bethnal Green, London office. The postholder will be required to work in the office 2 days per week during their 6-month probation period. This can be reviewed with their Line Manager thereafter.

Application Process

To submit your application, kindly complete the online application form by 9AM, Friday 10 July. Please be aware that the form will be anonymised for review by the panel.

Please note that CVs will not be considered.

We strongly encourage all candidates to read the Recruitment FAQs page on our website before submitting their application.

Regrettably, due to the large number of applications we usually receive, it is not possible to write to you should you not be shortlisted for an interview. If you have not heard from us within 10 working days of the closing date, please assume that your application has not been successful on this occasion. 

Initial interviews with shortlisted candidates will be held online on Thursday 16 July. Please let us know in your application if you are available to attend an interview.

This is a brand-new opportunity to set and lead the vison for delivering an outstanding, insight-led and supporter focused experience. As Head of Supporter Experience, you will lead and shape significant change in how supporters engage, feel and connect with our work at the Motor Neurone Disease (MND) Association. At a transformative time for the MND Association, you will define and deliver the strategy that brings joined-up and sustainable supporter journeys to life and lead a team delivering excellence in supporter care.

You will bring strong experience in supporter or customer experience, a sharp analytical mindset and the ability to lead change at pace. As Head of Supporter Experience, you will turn insight into action, set clear direction and work collaboratively across teams to build journeys that are personalised, consistent and meaningful. Your work will directly influence supporter loyalty, growth, action and long-term income.

As the Head of Supporter Experience, you will ensure every interaction reflects our values and the impact our supporters make.

Key Responsibilities 

• Set and lead the vision for supporter experience across all touchpoints
• Champion supporter-first decision making across the MND Association
• Design and optimise end-to-end supporter journeys, including Supporter Care
• Establish clear experience standards for welcome, nurture and reactivation journeys
• Use insight, data and CRM to deliver personalised, multi-channel engagement
• Develop performance frameworks covering satisfaction, retention and loyalty
• Ensure compliance with data protection and sector standards
• Work across teams to deliver a consistent, joined-up supporter experience
• Lead and develop a team focused on supporter care and experience

About You 

• Significant experience in supporter or customer experience, fundraising or relationship management
• Proven delivery of experience strategies that improve engagement and retention
• Strong analytical skills, using insight to drive decisions
• Experience working with CRM systems and data-led approaches
• Knowledge of GDPR and data protection principles
• Experience leading teams and driving change
• Strong communication and influencing skills
• Experience designing and delivering supporter journeys end-to-end
• Experience embedding test-and-learn approaches

Further information about working for the MND Association and full job description is available in the attached Candidate Pack. 

Hybrid Working Expectations: 1 day per week London office attendance and a minimum of 1 day per month requirement to attend the Northampton office.

We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND, employees, volunteers, and stakeholders. 

As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements. 

What We Offer 

• 28 days holiday, increasing to 33 days after 5 years, plus Bank Holidays 
• Access to UK Healthcare, including dental, eyecare, health screenings, and therapies 
• 24/7 GP access via phone and video 
• Life assurance and confidential counselling helplines 
• Salary sacrifice schemes (Cycle to Work, Buy/Sell Annual Leave) 
• Access to Benefit Hub for discounts on everyday shopping 
• Enhanced pension scheme 
• Opportunities for training and personal development 
• Hybrid working 

About Us 

Motor Neurone Disease moves fast. It takes away time, it takes away independence and it has no cure. Every day we support people affected by MND. We fund ground-breaking research. We campaign for better care. We’re here for everyone who needs us. Because with MND, every day matters.   

0.5 FTE – 18.75 hours per week (flexible working)
Salary: £30,000-£32,000 FTE depending on experience
Location: Hybrid working with one regular day or half-day per week in Abingdon/Oxfordshire, alongside home working and regular external meetings

About Quest for Learning

Quest for Learning is an education charity working to close the gap for primary school children in Oxfordshire who are falling behind due to disadvantage.

We work closely with schools to deliver targeted, evidence-led literacy and numeracy programmes that help children build the skills, confidence and foundations they need to thrive. Many of the children we support are growing up in poverty, facing barriers linked to low family literacy, unmet additional needs, unstable home circumstances, or limited access to wider opportunities.

Our programmes are delivered by experienced professional tutors and are built around structured interventions, strong school partnerships and measurable outcomes. On average, pupils supported through our small-group tutoring make around 13 months of progress in just 10 hours of support.

Quest for Learning is entering an important new stage of development. Following a period of organisational growth and strategic transition, we are investing in building a stronger and more sustainable fundraising function that can deepen our impact and reach more children across Oxfordshire.

This is an opportunity to help shape that next stage.

Why join us?

This is a rare opportunity to join a small but ambitious charity at an exciting stage of development.

You’ll have:

• Real ownership and autonomy within your role
• The opportunity to help shape and grow a developing fundraising function
• Close working relationships with the CEO and leadership team
• Flexibility and hybrid working arrangements
• The chance to build meaningful partnerships across Oxfordshire
• Opportunities for progression as the organisation grows

We are intentionally investing in fundraising, partnerships and long-term sustainability, and this role offers the opportunity to help build strong relationships and community support around an ambitious, evidence-led charity with significant future potential.

We are a collaborative, supportive and purpose-driven team that values initiative, professionalism, creativity and compassion.

Role purpose

We are seeking an energetic, proactive and relationship-focused fundraiser to help grow Quest for Learning’s community, corporate and partnership fundraising activity.

This role will focus primarily on building relationships and developing opportunities with local businesses, community organisations, schools, supporters and wider networks across Oxfordshire.

We are looking for someone who enjoys meeting people, building partnerships and creating opportunities through strong communication and relationship management. The successful candidate will help raise the profile of Quest for Learning, strengthen supporter engagement and contribute to a more diverse and sustainable income base.

This is a role for someone who is motivated by people, partnerships and meaningful social impact.

Alongside this role, Quest for Learning is also recruiting for a trusts and grants fundraising role. We are open-minded about how responsibilities are ultimately structured and welcome applications from candidates with a range of backgrounds, experiences and strengths.

You will work closely with the CEO, programme staff and trustees, with access to strong impact data, established programmes and a compelling case for support.

Key responsibilities

Community and partnership fundraising

• Build and develop relationships with local businesses, community groups and supporters
• Identify and develop opportunities for corporate partnerships, sponsorship and community fundraising
• Represent Quest for Learning at meetings, networking events and community activities
• Develop and maintain relationships with local organisations including schools, Rotary clubs, WIs, businesses and civic groups
• Support the development of fundraising campaigns, partnership opportunities and supporter initiatives
• Help grow Quest for Learning’s visibility and supporter network across Oxfordshire
• Work with the CEO and trustees to identify and cultivate new opportunities and introductions

Supporter engagement and stewardship

• Build positive and professional relationships with supporters and partners
• Ensure strong communication and stewardship with supporters
• Help supporters and organisations engage meaningfully with Quest for Learning’s mission and impact
• Support the development of compelling fundraising messaging and supporter communications
• Gather and share stories, outcomes and examples of impact with supporters and partners

Organisational contribution

• Contribute to the ongoing development of Quest for Learning’s fundraising function and systems
• Work collaboratively with colleagues across the organisation
• Represent Quest for Learning professionally and passionately to external audiences
• Contribute ideas and insight to support organisational growth and sustainability
• Maintain accurate records of partnerships, communications and activity within Beacon CRM

Person specification

We recognise that strong fundraisers and partnership-builders do not always come from traditional charity fundraising backgrounds. If you have transferable skills and experience in areas such as partnerships, account management, business development, communications, education, customer relationships, sales, marketing or community engagement - and are excited by our mission - we would strongly encourage you to apply.

Essential

• Strong communication and interpersonal skills
• Confidence building relationships with a wide range of people and organisations
• Ability to work independently and proactively
• Highly organised, with the ability to manage multiple priorities
• Strong written communication skills
• Confidence representing an organisation externally
• Ability to communicate complex ideas clearly and persuasively
• Commitment to the mission and values of Quest for Learning
• Experience in relationship-building, partnerships, stakeholder engagement or supporter-facing work

Desirable

• Experience in fundraising, partnerships or business development
• Experience within education, children’s services or related sectors
• Knowledge of the Oxfordshire community or business landscape
• Experience working within a small charity or growing organisation
• Experience supporting events, campaigns or community engagement activity
• Experience using Beacon CRM or similar systems

What success in this role looks like

Successful performance in this role is likely to include:

• Building strong and sustainable community and corporate relationships
• Increasing Quest for Learning’s visibility and supporter engagement
• Developing new partnership and fundraising opportunities
• Growing unrestricted and partnership-based income
• Strengthening supporter stewardship and community presence
• Contributing to the growth and professionalisation of Quest for Learning’s fundraising function

As Quest for Learning grows, we expect this role to develop too, with opportunities to shape strategy and take on increasing responsibility over time.

Who thrives at Quest for Learning

People who tend to thrive at Quest for Learning are:

• proactive and solutions-focused
• motivated by meaningful impact
• comfortable working independently while collaborating closely with others
• excited by helping build and improve systems and processes
• confident building relationships and engaging with people
• adaptable, thoughtful and motivated to grow professionally alongside the organisation

Working arrangements

• 0.5 FTE with flexible working arrangements
• Hybrid role combining home working with one regular day or half-day per week in Abingdon/Oxfordshire
• Regular travel across Oxfordshire for meetings and events
• Flexible working patterns can be discussed

Benefits

• Flexible and hybrid working
• Pension contribution
• TOIL policy
• Supportive and collaborative working culture
• Professional development opportunities
• Opportunity to help shape a growing fundraising function within an ambitious charity

Application process

To apply, please submit:

• your CV
• and a short statement (maximum one page) explaining:
  • why you are interested in the role
  • and how your skills and experience relate to the role

We encourage applications from candidates with both traditional and non-traditional fundraising backgrounds.

For an informal conversation about the role, please contact Chris Higgins, CEO

Closing date: midday, Tuesday 30 June
Interviews: week commencing 6 or 13 July 

We are looking for a Supporter Engagement Manager to drive growth in the Individual Giving programme through a mix of acquisition and retention campaigns.

This is a hybrid role with 3 days a week in the North London office. The team can consider 4 or 5 days a week.

The Charity
A warm and collaborative hospice, with offices are in an incredible new purpose built building in a beautiful nature reserve. The team are on site with patients and community they support and it is a warm, collaborative space. The team of 40 raise £4.7m.

The Role
With support from the Head of Supporter Engagement and the Supporter Engagement Officer, you would develop and deliver the annual Individual Giving programme including acquisition and retention activities.

Manage the Door-to-Door Supporter recruitment campaign and the external F2F agency relationship.

Take responsibility for growing the Lotteries programme through a rolling programme of promotions to existing and potential Supporters.

Lead on digital campaigns to recruit and retain new supporters.

With support, produce annual Individual Giving budgets and monitor performance against agreed targets on a rolling basis.

Line manage the Supporter Engagement Officer, who oversees primarily challenge events activities.

The Candidate
Demonstrable experience of successfully managing Individual Giving and Supporter stewardship programmes and budgets.

Demonstrable experience of developing and delivering digital campaigns.

Experience of developing supporter segmentation strategies and working with a CRM.

*Please note applications are being reviewed on a rolling basis.*

The hospice offer fantastic benefits including:
12 weeks full pay, followed by 1 4 weeks half pay. Paternity leave 3 weeks full pay (statutory qualifying & length of service applies). Additionally, paid leave for miscarriage 5 days for the individual or 2 days for a partner.
Salary sacrifice scheme offering the opportunity to purchase a bike and accessories.
Employees with caring responsibilities entitled to 2 days paid carers leave, to support a dependant.
Free local parking, and discounted lunches.
Each employee receives suitable training and development opportunities.
Life Assurance (Death in Service).
Blue Light card offering discounts at various popular brands and stores.
Up to 6% matched pension.

IMPORTANT NOTE
Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful, but we positively encourage you to apply for any other positions that you may see in the future.

We apologise that we cannot contact everybody in person but thank you in advance for your interest.

Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.

The role

We have a vacancy in the South & Southwest Region for a Regional Administrator, 28 hours per week. You will be joining a dedicated and friendly team of regional staff and volunteers. This is a fixed term post, initially for one year. The postholder will ensure smooth running of regional administration and carry out administrative duties as required by the region. They will support direct service delivery and volunteers across a number of branches to deliver services in line with Cruse standards, policies and procedures 

How to apply

Your application must consist of a CV and short covering letter which outlines your suitability for the role with reference to the Job Description and Person Specification and should be no longer than two pages. If application does not include both, it may not be considered. 

The closing date for applications is 2nd July 2026 we reserve the right to close the advert early, as interviews will be held as suitable candidates apply.

Please be advised that if you do not hear from us by 10th July 2026, unfortunately on this occasion you have not been shortlisted.

Cruse welcomes and encourages applications from all protected groups as defined by the Equality Act 2010. Appointment will be made on merit.

Criminal Record Checks

All staff are required to complete a Criminal Record check. Staff working directly with clients will be required to complete an enhanced check. We comply with the relevant codes of practice and they can be viewed online: 

· Applicants in England and Wales: DBS Code of Practice

· Applicants in Northern Ireland: AccessNI Code of Practice

Previous convictions will not prevent full consideration of your application to work with Cruse. Our Recruitment of Ex-offenders' Policy & Handling Criminal Record Check Data Policy are available on request by email.

We comply with all relevant data protection legislation and process your data fairly.   

Position

This is an exciting opportunity for a driven and experienced face-to-face fundraising Manager with Festivals and Events experience who thrives in fast-paced environments and is passionate about both performance and purpose. You’ll lead, coach and inspire teams on the ground at some of the UK’s most vibrant festivals and events, while also playing a key role in shaping the future of our F2F programme—contributing ideas, improving ways of working, and driving innovation across delivery, training and operations. Ideal candidates will combine strong operational and people management skills with resilience, adaptability and a commitment to high standards of safeguarding and supporter engagement. In return, you’ll join a globally respected humanitarian organisation, directly connect the public with MSF’s life-saving work, and have the opportunity to influence and grow a programme that is central to our income and impact.

Hours: Full-Time (37.5 hours per week) This role is not limited to Monday–Friday and will require regular weekend work. Variable days over festival season including overnights and weekends

Duration: Fixed term - 12 months

Location: London - hybrid, and on-site at festivals across the UK

Salary: £41,902.62 - £51,214.32 per annum | Salary is offered in line with our pay framework and typically starts at the entry point of the band. Salary increases are considered annually and are subject to our appraisal and performance review process.

Job Purpose:

Manage the on-site delivery of MSF UK’s Face-to-Face (F2F) fundraising activity across Festivals and Events, ensuring high-performing, safe and professional fundraising operations that maximise income and public engagement.

Provide day-to-day management and development of Team Leaders, Fundraisers and Coordinator-level roles, driving performance through coaching, monitoring and clear accountability against targets.

Coordinate and deliver on-site operational and logistics activity across up to 60 festivals and events annually, working in close partnership with the Logistics Manager, who is responsible for logistics planning and infrastructure.

Act as the most senior on-site representative for MSF, ensuring all festival and event activity runs smoothly, maintaining strong relationships with event organisers, suppliers and stakeholders, and ensuring a high-quality, self-sufficient operational presence.

Work closely with the F2F Programme Lead and wider F2F management team to deliver the Festivals and Events plan, contribute to programme development and support the ongoing growth of the events portfolio.

Support the recruitment, onboarding and effective deployment of F2F agency workers and MSF UK staff, ensuring teams are equipped to deliver high-quality fundraising and meet performance expectations.

Take responsibility for on-site operational planning, including rota management and oversight of timesheet accuracy, ensuring effective resource allocation across activity.

Ensure all team activity adheres to MSF’s standards for behaviour, safeguarding, safety and compliance, creating a positive and professional working environment.

Outside of festival periods, take responsibility for the delivery of Private Sites activity, maintaining the same standards of leadership, performance and target achievement. The role is accountable for delivering annual Festivals and Events income targets and contributes to the overall success of the Face-to-Face programme.

 Job Title: Product Manager

 Salary: £55,206.18 per annum (inc. Market Supplement and Outer London Weighting) - Band G, Level 3

 Location:Gilwell Park, Chingford, London OR Homebased

 Contract Type: Permanent

 Working Hours:  Full-time (35 hours per week)

About The Role:

It’s an exciting time at The Scouts. As part of our Skills for Life strategy, we’ve delivered an ambitious digital transformation, supporting over 150,000 volunteers and 450,000 young people every week.

As a Product Manager, you’ll lead the development of digital products that meet user needs and deliver real value. You’ll spend time listening to users, understanding their challenges, defining a clear product vision, and turning that into impactful outcomes.

Working closely with staff, volunteers, and suppliers, you’ll help continuously improve our digital tools and ensure they evolve alongside organisational needs. This is a unique opportunity to make a real impact, helping deliver products that support over half a million young people each week as they gain skills for life.

As the Product Manager, you will (Key Responsibilities):   

• Own and manage a portfolio of digital products, defining product vision, objectives, and long-term roadmaps aligned with organisational strategy.
• Prioritise backlogs and translate business needs into user stories, leading delivery from build and testing through to deployment.
• Collaborate with stakeholders, users, and suppliers to gather requirements, solve problems, and drive successful product outcomes.
• Lead change and adoption activities, ensuring effective communication, training, and embedding of product management best practices.
• Define and track OKRs, KPIs, and success measures, using data and insights to continuously improve products and outcomes.

Who we’re looking for as our Product Manager:

• Demonstrated experience delivering digital products using agile methodologies, with strong skills in requirements gathering, analysis, and documentation across the full project lifecycle.
• Strong knowledge of product management, agile and lean practices, and digital platforms including CRM, CMS, mobile, and analytics tools.
• Excellent stakeholder engagement, communication, and facilitation skills, with the ability to work confidently across teams, suppliers, and user groups.
• Data-driven and highly organised, able to prioritise effectively, solve complex problems, and deliver high-quality outcomes in fast-paced environments.
• User-focused and adaptable leader, passionate about digital transformation, continuous improvement, inclusivity, and balancing strategic thinking with hands-on delivery.

Benefits include:

• 28 days holiday (rising to 32 days after 2 years), plus extra days at Christmas
• Flexible working hours
• Double-matched pension up to 10% of gross salary
• Generous family leave and support as a family-friendly employer

For a full list of our benefits, click .

Closing date for applications: 11:59 pm Sunday 12th July 2026

Interviews will be held week commencing 20th July 2026

Strictly no agencies.

The Scouts is an equal opportunities employer, and we are committed to fostering an inclusive environment where everyone feels valued and empowered to contribute. We offer flexible working arrangements to support diverse needs and lifestyles, ensuring that our teams can thrive both professionally and personally. We welcome and encourage applicants from all walks of life, believing that varied perspectives strengthen our innovation and community. Your unique experiences and ideas are essential to our success, and we look forward to hearing from all voices.

Job Title: Head of Business Operations
Salary: £40,000 per annum (£32,000 per annum pro rata) + 10% company pension on successful completion of probation
Contract: Permanent
Base: The Brain Charity, Norton Street, Liverpool, L3 8LR
Hours: Part Time - 30 hours per week
Responsible to: Chief Executive Officer
Direct Reports: 4

Summary of Role

The Head of Business Operations will play a key leadership role within The Brain Charity, leading and overseeing the effective and safe delivery of a range of business and operational activities. This includes responsibility for premises management, health and safety, data protection compliance, ICT systems, and operational services such as room hire and café provision.

Working closely with the Chief Executive Officer and senior colleagues, the role will ensure that systems, processes and services run efficiently, meet regulatory requirements, and support the charity’s wider objectives. The postholder will also lead on continuous improvement, oversee operational performance, manage budgets and commercial activities, and develop sustainable income-generating services that support people living with neurological conditions.
 

Key Responsibilities

Management of Physical Assets

• Hold responsibility for the organisation’s assets register.
• Ensure that all buildings owned by the organisation and their fixtures and fittings are maintained to a high standard in a cost-effective way.

Health & Safety, Security & Business Continuity

• Provide leadership and assurance on the effectiveness of Health & Safety controls across the organisation.
• Ensure the safe, secure and continuous operation of the charity’s premises, including oversight of access arrangements, security controls, and incident response.
• Ensure Health & Safety and food safety policies are in place, effectively implemented, embedded into day-to-day operations, and consistently monitored to maintain full compliance across all operational activities.
• Ensure statutory checks, monitoring activities and remedial actions are completed, documented and reviewed in line with regulatory requirements.
• Maintain organisational readiness for incidents affecting premises safety, security, or continuity of service delivery, and act as the designated Deputy within the Business Continuity Plan, carrying out responsibilities in line with the defined scope and actions of the plan.
• Act as a designated security key holder and first point of contact for premises alarm activations and building security incidents, ensuring appropriate timely response and escalation.

Data Protection & GDPR

• Support and contribute to ensuring compliance with GDPR and data protection legislation across the organisation.
• Support the CEO and senior leadership team in meeting data protection responsibilities, including compliance reporting and engagement with the ICO and Subject Access Requests where required.

ICT, Digital & Systems Oversight

• Provide oversight of ICT infrastructure, Microsoft 365 accounts and CRM systems, ensuring they support operational and business objectives.
• Produce and present quarterly reports covering ICT performance, KPIs, system risks and improvement activity.
• Manage supplier relationships and contracts for IT support services, including due diligence, contract management and renewal.
• Support ICT and CRM development initiatives in line with organisational priorities.
• Ensure compliance with Cyber Essentials requirements and oversee the organisation’s cyber security posture.

Operational Management

• Take responsibility for improving the performance, productivity, efficiency, and profitability of the café, room hire services.
• Work collaboratively with the Communications Team to support the promotion and advertising of business activities, including room hire and café services.
• Lead and manage facilities refurbishment and improvement projects, ensuring they are delivered safely, on time and within budget.
• Oversee contractor engagement ensuring compliance with Health & Safety and contractual requirements during works.
• Ensure appropriate insurance policies are in place, regularly reviewed and maintained in line with organisational risk exposure.
• Act as the operational lead for insurance-related matters, including renewals and claims support.
• Support the CEO and Trustee Board with financial matters relating to business activities as required.
• Monitor and analyse business data, producing reports and delivering presentations to senior management and the trustee board.

Financial Management

• Set and manage budgets for existing product and service delivery.
• Forecast sales targets and monitor progress against these.
• Support the CEO and Trustee Board with financial matters related to business activities as required.

People Management

• Take responsibility for being up to date with the charity’s current policies and procedures and ensure they are adhered to by all staff within your department.
• Monitor, performance manage and improve the efficiency of all direct reports.
• Support the professional development of all direct reports.
• Provide ongoing and regular formal supervision through the organisation’s supervision and appraisal framework.
• Motivate staff to achieve their KPIs through quality controls.
• Monitor, train and support all volunteers.
• Delegate tasks to achieve the overall aims of the organisation in line with own responsibilities.
• Contribute to The Brain Charity management rota when required. 

Other

• Take responsibility for being up to date with the charity’s current policies and procedures and to adhere to these.
• Actively support promotional and fundraising events for The Brain Charity, attending a minimum of 1 fundraising or client-focussed event over the course of a year.
• Assist and support volunteers within the team as and when required.
• Carry out any other reasonable tasks which may be required by the charity from time to time.
• Regularly provide cover for all aspects of the department you belong to during any absence relating to your colleagues.