Crm training and development lead jobs

Help keep our day centre and night shelter for people experiencing homelessness run smoothly and effiiciently. 

About the role 

The Operations Coordinator will play an important role in the smooth running of the day centre and night shelter. Working with the Operations Lead, the post holder will secure a diverse and active cohort of volunteers able to fill all the necessary shifts, ensure the building is well maintained and manage the stock of necessary provisions so that guests are adequately provided for. We particularly welcome those with lived experience of homelessness who are able to bring their ‘expertise through experience’ to the role.

Key responsibilities:

Volunteers

• Work with the Operations Lead in the recruitment, training and onboarding of our volunteers, coordinating any relevant checks as required
• Manage volunteer rotas for all our projects: ensuring all shifts are filled in a timely fashion
• Contribute to our engagement with volunteers to ensure they have the best possible experience. This includes supporting the Operations Lead in managing the volunteer advisory group and the provision of training and development of volunteers
• Ensure the volunteer CRM system is kept up to date with all aspects of volunteer data and contribute ideas and actions to improve the process
• Contribute to regular volunteer communication including volunteer newsletters
• Contribute to reports for trustees and other stakeholders on our volunteers and their contribution to the smooth running of the centre.

Premises

• Timely reporting of any damage to the property, fixtures and fittings and liaising with the local authority and repair teams
• Undertake actions as required to ensure the health and safety of the premises, guests, staff, and volunteers. This includes fire alarm tests and fire drills, emergency lighting tests, acting as a fire warden, security alarm tests, and any other health and safety aspects of the premises.

Logistics and administration

• Undertake the ordering of food, stocking of food donations, and timely communications to volunteer cooks
• Ensure all costs are properly recorded and shared with our bookkeeper
• Undertake other administrative tasks as required.

Organisational engagement

• Contribute to organisational strategic planning and review of progress
• Contribute to the development of grant proposals and reporting as required
• Contribute to the development of relevant organisational policies and procedures
• Develop collaborative working relationships with all staff and volunteers.

In this pivotal role as Prospect Research Manager at Diabetes UK, you will lead on managing prospect research, pipeline development, and adhere to best practice across income streams with a clear strategy that focuses on sourcing prospective high value donors to fund key strategic ambitions. One in 15 of us is now living with diabetes. Together, we have the opportunity to change this for the next generation. We are looking for someone who is a strategic thinker, analytical, organised in their approach and who can demonstrate accuracy and attention to detail in their work.   Join us and be part of something truly transformational as we change the narrative around diabetes and create a more inclusive world.

Job Profile

Reporting to the Managing Director, you will lead on the recruitment, retention, and value growth of Afghanaid’s supporter base by directing and implementing communications, fundraising and engagement strategies, aligned with broader organisation goals. Designing and managing a tight budget, you will direct the Communication and Giving unit to maximise their success.

You will provide strategic and supervisory oversight of fundraising income from individual giving, regular giving, major donors, trusts and foundations, corporates, community and student fundraising and events, managing annual fundraising appeals and driving organisational unrestricted income growth. 

You will lead on communications for Afghanaid, overseeing print, digital, and paid marketing activities and the growth of communications channels. You will execute Afghanaid’s organisational brand strategy which ensures the integrity of the brand and maximises awareness. You will manage all public relations including crisis communications, as well as the growth of strategic media placements and high profile relationships. You will drive the success of organisational impact storytelling and communications for both internal and external stakeholders. As a member of the executive department, you will collaborate and synergise with other departments to promote organisational success.

Key Responsibilities:

• Drive organisational strategy, culture and cross-department collaboration to advance Afghanaid’s mission and objectives.

• Lead development and delivery of Communications, Engagement and Fundraising strategies and work plans.

• Line manage and develop a high-performing team, including staff, volunteers and interns.

• Build and maintain relationships with consultants, agencies and pro bono partners.

• Oversee budgets, reporting and data-driven performance management to ensure efficiency and impact.

• Promote a positive and cohesive London team environment, coordinating hybrid working, inductions and HR support.

• Oversee public fundraising strategy across multiple income streams.

• Lead design and delivery of internal and external appeals, campaigns and donor stewardship.

• Identify new funding opportunities, partnerships and innovation in engagement.

• Oversee the full range of Afghanaid’s event portfolio, and attend relevant events to represent Afghanaid;

• Ensure effective CRM management, data integrity and financial reconciliation.

• Serve as brand guardian, ensuring consistency and evolution of Afghanaid’s identity.

• Oversee creation and execution of integrated communications and marketing plans.

• Direct production of engaging digital and print content, including newsletters, social media, and fundraising collateral.

• Manage website optimisation, SEO and analytics to drive engagement and conversions.

• Lead innovation in digital marketing, email campaigns and supporter journeys.

• Advise leadership on reputation management and crisis communications.

• Develop media policies and act as spokesperson when required.

• Manage proactive and reactive media relations, building relationships with journalists, influencers and advocates.

• Promote Afghanaid’s thought leadership through strategic storytelling and public commentary.

• Commission and direct multimedia content to strengthen organisational storytelling.

• Lead content planning, production and performance analysis.

• Champion participatory storytelling approaches and creative innovation.

Undertake any other duties as and when required by the line director.

PERSON SPECIFICATION

You will be an experienced and dynamic communicator with significant demonstrable experience in fundraising and/or communications at a senior level, coupled with an awareness and up to date knowledge and experience of the tools that would maximise the success of our communications and fundraising activities. In addition, you will have excellent interpersonal skills with the ability to confidently build and maintain strong relationships with a diverse group of stakeholders. Possessing strong management skills, you will have experience of managing small multi-disciplinary teams, providing direction and leadership to enable development and high performance, and the ability to role-model a culture of equality, diversity and inclusion.

Education/ Training

Master’s Degree in communications, marketing, public fundraising or another relevant field (or at least 5-years’ experience).

Work Experience

• At least 5 years of progressively responsible experience in fundraising, supporter engagement or communications, with at least 2 years’ experience directly managing staff.

• Experience developing and leading integrated multi-channel and multi-stakeholder communications, engagement and/or fundraising strategies.

• Experience in growing audiences, engagement and/or income streams.

• Experience communicating about and/or fundraising for and/or maintaining engagement with Afghanistan or a similar context.

• Experience using KPIs and data to make data-driven decisions to improve efficacy and efficiency.

• Experience managing and monitoring a tight budget.

• Experience conceptualising, producing and commissioning multimedia content, from marketing and fundraising collateral to audiovisual content.

• Experience running full-funnel, multi-channel marketing strategies including paid advertising.

• Understanding of risks associated with communications, public fundraising, and NGO operating contexts, and experience in mitigating those risks.

• Experience supervising, organising, motivating and developing staff.

• In depth knowledge of trends in storytelling, brand, PR, marketing and fundraising.

Professional Skills, Competencies, Values and Attitudes

Afghanaid’s core values are creativity, fairness and honesty. Our staff is passionate about and proud of Afghanaid. Teamwork is fundamental to our standards and demonstrated by taking initiative, assisting others and taking on additional responsibilities and tasks if necessary. We are results driven, committed and motivated to achieve targets and take accountability for our own actions.

Specifically, the holder of this position should also demonstrate the following:

Essential

• Fluent in spoken and written English. 

• Track record of increasing audiences, fundraising totals and engagement metrics from multiple different sources, with a strong business development mindset.

• Experience securing five or six figure gifts from funders;

• Solutions and results orientated; energised by thinking outside the box, and by finding and pursuing novel or innovative approaches and solutions.

• Experience using Salesforce CRM and Marketing Cloud

• Skilled at spotting and prioritising opportunities and synergies, and effective in securing wide-ranging forms of engagement and partnership.

• Excellent listening, speaking and writing skills; strong capabilities of persuasion and a proven track record of uniting people around a common goal.

• Multimedia skills, with knowledge, experience and enthusiasm in driving digital innovation.

• Highly organised with strong leadership and project management skills, able to collaboratively manage competing priorities with senior and junior colleagues.

• Demonstrably skilled brand custodian, able to mitigate risks, anticipate and capitalise upon opportunities, and strengthen reputation.

• Capable of working independently as well as collaboratively, both in leading a team and as part of the team.

• Passionate about driving change, and inspiring individuals and groups to support a cause to deliver that change.

Desirable

• Experience working within an international development or humanitarian context, particularly with causes related to Afghanistan

• Strategic understanding of UK and global fundraising landscapes and emerging giving trends.

• Proven ability to represent an organisation publicly with confidence, professionalism and credibility.

• Experience guiding senior leaders or trustees on media, communications and reputational matters.

• Skilled in crisis communications and reputation management.

• Understanding of inclusive and ethical storytelling practices, with sensitivity to safeguarding considerations.

• Experience developing high-value corporate or media partnerships.

• Comfortable working in a fast-moving, resource-limited environment and adapting to changing external circumstances.

The Organisation

Afghanaid is a British humanitarian and development organisation. For over forty years, our dedicated personnel have worked with millions of families in some of the poorest and most remote communities in Afghanistan. We build basic services, improve livelihoods, strengthen the rights of women and children, help communities protect against natural disasters and adapt to climate change, and respond to humanitarian emergencies. We are headquartered in Kabul, and operate provincial and district offices across Afghanistan, as well as a Marketing and Fundraising office in London. We employ around 500 personnel, 97% of whom are Afghans.

Other Information

Afghanaid’s core values are creativity, fairness and honesty. Our staff are passionate about and proud to work at Afghanaid. Teamwork is fundamental to our standards and demonstrated by taking initiative, assisting others and taking on additional responsibilities and tasks if necessary. We are results driven, committed and motivated to achieve targets and take accountability for our own actions.

Our remuneration and benefits package is competitive with other similar organisations. 

This position presents an excellent opportunity for someone who has the ambition and determination to move up in their career.

Operational Support Worker *(Female Only)

Location: Sheffield

Closing date: 6th March 2026

Overview of Role:

The Operational Support Worker plays a vital role in enabling the team to offer compassionate, Christ centred support to vulnerable women. As the project has seen growth over the last few years, in response to rising demand, this role will play a key part in shaping and establishing the administrative systems, processes and procedures we’ve not yet had the capacity to formalise—ideal for someone who is energised by building structure, improving practice, and being part of creating solutions rather than stepping into a readymade setup. By carrying out the administrative, organisational, and practical tasks that keep the project running smoothly, they will help free frontline staff and evangelists to focus on building relationships, offering pastoral care, and walking alongside women in their daily challenges.

Salary: £24,570 per Annum (FTE)

Hours:37.5  per week

Pension: Church Army is an auto enrolment pension employer. You will be assessed under pension auto enrolment criteria.

Annual Leave: 25 days, plus Bank Holidays (total 33 days)

Contract:Full-Time – Open Ended

DBS: This post is subject to a enhanced DBS (Disclosure and Barring Service) check and compliant with safeguarding policies and procedures. Safeguarding training will be required.

Everyone in Church Army whether a staff member, volunteer, Evangelist, Evangelist in Training or Licenced Waterways Chaplain is responsible for making sure that Church Army has a safe and healthy safeguarding culture.
We are committed to protecting the vulnerable and ensuring the highest possible safeguarding standards. We expect everyone in Church Army to be familiar and comply with our Safer Ministry Policy, undergo any safer recruitment processes, and report any concerns or behaviours they don’t think are right to a member of the safeguarding team: or someone they trust.

Occupational Requirement:  This post is subject to an Occupational Requirement under the provisions made in the Equality Act 2010 that the post holder has an active faith in Jesus. The successful candidate must be in agreement with the vision and values of Church Army.

*Due to the responsibilities of the role, there is an occupational requirement under the Equality Act 2010 that the post holder is female.

Application Deadline:6 March 2026

Interview Date:   16 March 2026

Next Steps:

For more information on the role, you can find the job description and person specification for the post here.

To apply, please download and complete a Faith Based Application Form  for this post. When you are ready to submit your application, please email your completed application form, in word format,

PLEASE NOTE, WE DO NOT ACCEPT CVs

Lead a flagship programme that supports young people from underrepresented backgrounds into meaningful, sustainable careers.
Join 20/20 Levels as our Programme Manager for I AM CHANGE and drive delivery, quality and growth at scale.

This is a rare opportunity to take full ownership of an established, high-impact career development programme operating across London and online. You will lead cohorts from recruitment to graduation, manage facilitators and mentors, build relationships with employers, and ensure participants gain the confidence, skills and networks needed to thrive in the workplace.

We are looking for a strong programme leader who combines operational excellence with heart. Someone who can create safe, aspirational environments for young people while holding high expectations around attendance, progression and results. You will be trusted to manage performance, budgets, partnerships and data, using insight to continuously improve delivery and demonstrate impact to funders and stakeholders.

If you are passionate about social mobility, experienced in employability or youth development, and ready to lead a programme that changes lives every day, we would love to hear from you.

At Deafblind UK, we support people living with sight and hearing loss to live the life they want.

We have an exciting opportunity to join our growing fundraising team as we look toward the charity's 100th anniversary in 2028.

The Fundraiser - Corporate & Events will play a pivotal role in enabing Deafblind UK to achieve its goals - helping us to reach more supporters, inspire long-term giving, and raise vital funds through corporate partnerships and charity-led fundraising events. You’ll be at the heart of building relationships, creating impact, and driving income that directly transforms the support available for people with dual sensory loss.

Reporting to the Fundraising Development Manager, the Fundraiser - Corporate and Events will be responsible for growing our existing supporter base and driving engagement, loyalty and income through innovative corporate fundraising activities and charity-led fundraising events. You will be responsible for implementing fundraising strategies, coordinating campaigns, and developing strong connections with businesses in order to generate income and meet targets.

The role includes helping to market and promote Deafblind UK events, with a focus on writing compelling copy for online and offline promotion. The postholder will have a flair for creativity and innovation, with outstanding supporter relationship management skills; to help enhance income generation through mass participation events. Our aim is to ensure all fundraising activities are delivered to the highest standards and are well-planned, exciting, safe, creative and challenging.

This is a highly rewarding position for a creative and dynamic individual to make a genuine difference to the support available for the 450,000 people across the UK who are deafblind.

This position is based remotely with frequent travel as and when required to carry out the duties of the role.

The role will also include:

• Building and managing a portfolio of corporate partnerships, delivering engaging activities such as networking events, golf days, and workplace fundraising.
• Leading on the planning and delivery of charity-led fundraising events, ensuring they are successful, safe, accessible, and memorable.
• Developing and stewarding lasting relationships with businesses, supporters, and volunteers, ensuring excellent supporter experiences.
• Growing income through creative initiatives, from collection pots in high-footfall areas to securing pro-bono and in-kind support.
• Working closely with our Fundraising Development Manager and Marketing Team to deliver fundraising targets and raise Deafblind UK’s profile.

You will bring to the role:

• A minimum of two years in a fundraising role, with a flair for building and maintaining strong relationships.
• A natural talent for networking and the ability to inspire passion in others.
• Proven experience in managing events and a demonstrable track record of meeting fundraising targets.
• Creativity to spot opportunities paired with the organisational skills to deliver them seamlessly.
• A self-motivated, energetic, and passionate approach to delivering excellent supporter experiences.
• A flexible, can-do attitude to some evening and weekend working as the needs of the role requires.
• Good IT skills and proficient in the use of Microsoft Office, including Word, Powerpoint, Excel and Outlook. Experience of database management preferably CRM.
• A full, clean UK driving licence. 

Please see attached Job Description and Person Specification for further details.

Working as part of the Casework Team, the Triage caseworker will be the first point of contact for
beneficiaries seeking support: following the triage process to establish the initial needs; moving
forward the requests; and following up once the casework process has been completed.

This role will involve assessing the needs of the children and family to provide recommendations for
appropriate assistance, including financial assistance for welfare needs, advice, and support to
families in the management of finances, and assessment of child specific needs

Key Tasks and Responsibilities
Caseworkers provide support and advice to eligible individuals in line with the policies of the
Naval Children’s Charity. They work closely with other organisations to ensure that children and
families receive appropriate and prompt support.

The role of caseworker is to assess the needs of the children and family and provide
recommendations for appropriate assistance to the Senior Caseworkers and Senior Leadership
Team. This includes financial assistance for welfare needs, advice and support to families in the
management of personal affairs and finances, and assessment of child specific needs.

Caseworkers should be empathetic and non-judgmental.

Caseworkers will receive induction training both in house and externally to include use of the
bespoke CMS (Casework Management System) used by the Armed Forces Charity Sector. The
role is subject to DBS checking. It may require some home visits and travel around the UK.
Triage:

• To act as the first point of contact to the Casework team for beneficiaries, providing a calm, supportive and professional welcome
• To complete an initial assessment of need by triaging telephone calls, emails and applications received through Mosaic, Lightning Reach and other referral routes.
• Contact families who submit an enquiry through the Charity website or via email
• To use active listening and empathetic communication to build trust and ensure beneficiaries feel heard
• Accurately record beneficiary information in the CRM system, ensuring timely, detailed, and confidential case notes
• Identify urgent or emergency requests for support and escalate to a Senior Caseworker for prioritising
• Provide clear information about available support, signposting, or referrals
• Follow up with beneficiaries once casework has been completed to ascertain impact and any unmet need
• Process day to day invoices and pass to the Senior Leadership Team for payment
• Maintain up-to-date understanding and awareness of the Royal Navy
• Uphold organisational values at all times, conducting work with integrity, professionalism, and compassion.
• Deal with enquiries and correspondence from beneficiaries
• Investigate applications for grants and, following assessment, produce recommendations for the Senior Caseworkers, Senior Leadership Team and Grants Committee
• Liaise with external caseworkers from SSAFA, RN FPS and other organisations to ensure comprehensive casework is carried out on all beneficiaries
• Establish a relationship of trust with beneficiaries.
• Offer advice and guidance including relationship, bereavement, family counselling and sign posting where appropriate both by telephone and in person when appropriate to statutory/external organisations and Armed Forces charities
• Investigate beneficiary entitlement to statutory funds, advise of other possible sources of charitable funding and, with the beneficiaries’ consent, refer to other charities to almonise with them to provide a package of care for the beneficiary
• Seek opportunities to encourage other organisations to work proactively with beneficiaries
• Ensure confidential handling of all information concerning beneficiaries in accordance with the Naval Children’s Charity’s confidentiality and data protection policies
• Keep thorough, confidential and systematic records of all matters concerning enquiries, applications, and grant awards in accordance with the Naval Children’s Charity’s data protection policies
• Keep abreast of developments in your allocated lead area on legislation, childcare issues and the benefits system and have an awareness of the MoD allowance system
• Regularly update personal training and skills
• Such other relevant duties as may be assigned from time to time

Person specification

Essential

• Understanding of military life and the impact on serving personnel, veterans and their families
• Be able to demonstrate empathy, emotional intelligence, and non judgmental communication
• Evidenced knowledge and experience of charitable and financial support to beneficiary groups
• Strong communication, organisational and record keeping skills

Desirable 

• Confident using IT including Microsoft Office; knowledge of grants or other CRM
• Experience of recording information into a CRM (training will be provided)
• Familiarity with the Royal Navy and the Service charity sector
• Evidence of working effectively in co-operation with other charities and organisations.

Personal qualities 

• Adherence to NCC’s values
• Integrity, honesty and professionalism at all times
• Able to treat all people with respect and dignity
• Willing to take responsibility for actions and remain accountable
• A team player

The tasks listed in this job description are not designed to be exhaustive and may vary from time
to time according to the needs of the Charity. This document will be reviewed in consultation
with the post holder as the role and services provided by the organisation develop.

The Naval Children’s Charity is committed to safeguarding and promoting the welfare of
children, young people and vulnerable adults and expects all staff and associated professionals
to share this commitment.

 

Are you organised, people-focused and looking for a role where your work genuinely makes a difference?

We’re looking for a friendly and reliable Administrator to join our small, supportive team at Care & Repair in Powys. This is a varied role where you’ll be at the heart of our service — providing excellent customer service to clients, supporting colleagues, and helping ensure our services run smoothly.

You’ll be one of the first points of contact for clients and partner organisations, handling enquiries, maintaining accurate records, and keeping people informed throughout their journey with us. You’ll also support the financial management of adaptations, so an understanding of finance is beneficial.

About you

We’re looking for someone who:

· Is friendly, motivated and has a keen eye for detail.

· Has excellent written and verbal communication skills and is able to talk to clients, partners and colleagues confidently on the phone or via email.

· Is proficient in the use of computers, specifically Microsoft Office Suite (Outlook, Word, Excel)

· Has an understanding of financial procedures (invoices, uploading financial data, keeping accurate records etc) or a willingness to learn.

· Is organised, able to work independently and as part of a wider team, and able to manage changing priorities.

· Please note: this role is subject to a standard DBS check. 

What We Offer

· 30 hours per week, fixed-term maternity cover up to 12 months.

· Hybrid contract (minimum 60% office based in Newtown, Powys)

· Annual salary of £23,817 (FTE)

· Annual leave and flexi-time policy.

· Training opportunities to develop skills.

• Salary: £33,000– £37,000 gross per annum at 1.0 FTE (full-time equivalent), dependent on experience

• Working pattern: This is a full-time role, based on 5 days per week, 1.0 FTE or 37.5 hours per week. Flexible working arrangements for 0.80FTE (30 hours per week) will be considered upon application

• Contract: Permanent with a 6 months probationary period

• Member of: Fundraising Team

• Reporting to: Development Manager (Partnerships)

• Location: This role can be hybrid, or office based. At a minimum, candidates will be required to work from the London office at least 2 days a week, as well as be able to attend ad hoc events and away days in person.

Safe Passage International (SPI) is recruiting a Development Lead/Coordinator (Fundraising). We are looking for an enthusiastic, experienced, and motivated individual to join the Fundraising Team to help grow and diversify our core private funding/income streams in its invaluable and ground-breaking work to ensure that safe routes exist and are accessible for all people seeking asylum.

Reporting to the Development Manager (Partnerships), you will coordinate the day today delivery of our fundraising strategy, with a particular focus on high value giving and building strong, values aligned relationships with supporters.

You will play a key role in turning strategy into action. This includes nurturing relationships with major donors, trusts and foundations, and helping to develop new income such as institutional funding or legacy giving, to ensure our funding is resilient and sustainable.

You will work as part of a collaborative Fundraising Team and closely with colleagues across Safe Passage International, including teams in the UK, Greece, and France.

We are looking for good transferrable leadership and organisational skills, as detailed in the Person Specification. Experience in a similar role would be welcome, but this could also be your first paid position in the NGO sector, or you could be returning to work after time out. A full induction will be provided, alongside a dedicated training budget to support you to grow and develop within your role.

Our work is diverse across all the international locations in which SPI operates.

We value equity and diversity in our organisation and are striving to build a workforce reflective of the communities we work with. We encourage applications from people of all ethnicities, working ages, genders, sex, sexual orientations, faiths (or none), marital statuses (or none) and pregnancy status. We also have full flexible working policies to support people with disabilities and caring responsibilities. People with refugee or asylum-seeking backgrounds are experts by experience and are particularly encouraged to apply.

We also have full flexible working policies to support people with disabilities and caring responsibilities. People with refugee or asylum-seeking backgrounds are experts by experience and are particularly encouraged to apply.

As a refugee charity, we offer a guaranteed interview for people with direct lived experience of seeking asylum who meet most of the essential criteria outlined in the Person Specification. If you have first-hand experience of applying for asylum in any country, please let us know in your application.

We respect that people’s identity is not defined by their past experiences and do not expect candidates to describe their lived experience during the interview process unless they wish to.

If you are excited by this role and working at Safe Passage International but do not have all the experience you think is needed, we would encourage you to apply anyway and reach out for an informal chat beforehand to discuss why you would like to apply for the role and what skills or experiences you think are relevant.

If you would like an informal discussion about the role, please email our SPI Human Resources Team. Contact details can be found in the Job Description attached. 

How do I apply?

Please read the full Job Description & Person Specification and our ‘Application Questions and Guidance’ document below.

The ‘Application Questions and Guidance’ asks candidates to submit a CV and Cover Letter answering six specific questions linked to the Person Specification. Applications can be submitted via email in written form or as digital audio or video files.

We also ask candidates to complete our ‘Equal Opportunities Form’ to help us monitor and improve in our aims to become a truly diverse, representative and inclusive work force.

For information on further application guidance, FAQs and an insight into what it’s like working at Safe Passage, please visit the ‘Working at Safe Passage’ section of our website.

Closing date: Sunday 1st March 2026 at 11.59 pm.

WHO WE ARE

We are Zarach, the children’s bed charity. We are on a mission to end child bed poverty, helping children get a good night’s sleep and the chance to thrive at school.

In our nearly eight years as a registered charity, we’ve captured the hearts and attention of many individuals, community groups, businesses and funders who want to support us on our mission. We’ve also been given an incredible media platform from which we have raised awareness of child bed poverty at local, regional and national levels. This support and awareness has enabled us to deliver over 16,000 bed bundles to children to date. 

WHO WE ARE LOOKING FOR

As we grow, we are looking to recruit a Fundraising and Supporter Engagement Officer to join the Fundraising team, for an initial fixed-term period of 12-months. 

As our ideal candidate, you will need to be within commuting distance of our Leeds warehouse, allowing you to travel regularly to meet with the team. This is a hybrid role based between the Leeds warehouse and home, with at least two days per week at the warehouse. Some travel to other locations may be required occasionally for events.

You will be an enthusiastic team player with strong communication and interpersonal skills. You will be organised and able to manage multiple tasks and priorities, and work to deadlines.

Alongside your related skills and experience, we’ll be looking to see that you have a genuine care for our mission and, as such, are self-motivated to do a great job and be a values-led member of our team.

Ideally, you’ll have experience of fundraising, customer-facing support, and/or events administration in the charity sector. However, charity experience is not essential if you can demonstrate an appetite and track record for continual learning and development across your working life to date.

WHAT WE OFFER

• Starting at £25,625 with progression up to £29,725 p/a

• Term: Initial fixed term of 12-months

• 28 days, plus Bank Holidays

• Healthcare Cash Plan

• Quarterly Staff Recognition Award

• A great working environment! One of our colleagues described us as- “Zarach is a wonderful place to work with the mission at the core of all that we do” 

To decide if you’d like to bring your skills and experience to bear in the pursuit of our mission, please have a look at the job description, our website and the coverage of us across social media.

Please note that we may close this vacancy early if we receive a high volume of applications. Therefore, we encourage you to submit your CV and cover letter as soon as possible.

Respond is seeking an experienced and values-driven Psychotherapy Service Manager to lead our specialist psychotherapy service for autistic people, people with learning disabilities, and their families. 

This is a senior clinical leadership role for an experienced psychotherapist with strong service management skills and a commitment to psychodynamic, systemic and trauma-informed practice. 

About the Role 

You will: 

• Provide clinical leadership and day-to-day management of Respond’s psychotherapy service 

• Ensure high-quality, safe and effective therapeutic provision across London, schools and online 

• Lead on clinical governance, safeguarding, supervision and reflective practice 

• Support and develop the therapy team through coaching and compassionate leadership 

• Contribute to organisational strategy, service planning and partnership development 

You will hold a small caseload alongside management responsibilities and work closely with the Senior Leadership Team. 

About You 

You will be: 

• A qualified psychotherapist, counsellor or arts therapist with postgraduate training 

• Registered with a relevant professional body (e.g. HCPC, BACP, BPS, UKCP) 

• Experienced in psychodynamic and/or systemic practice 

• Experienced in working with autistic people and/or people with learning disabilities 

• Confident in leading teams and managing services 

• Knowledgeable about trauma, abuse and safeguarding 

Experience of clinical supervision, reflective practice or organisational safeguarding leadership is desirable. 

Why Join Respond? 

• A respected specialist organisation with a strong trauma-informed ethos 

• A collaborative, reflective and supportive working culture 

• Opportunities to shape and develop a growing service 

• Flexible working arrangements and ongoing CPD 

If you’d like to find out more about this role, please read through the job description and person specification.

When you apply, please send a CV and Supporting statement of no more than 2 sides of A4. In your supporting statement ensure that you address the key competencies in the person specification.  

Community Fundraiser – South East (Kent, Surrey or Sussex)​​

​​We are really excited to have welcomed our new Director of Income Generation and Development to Brain Tumour Research this month, a great new start for the new year!​

This is a fantastic time to be joining our ambitious and growing charity and we are keen to share this with likeminded and talented individuals. We currently have an opening for a Community Fundraiser, to be based in the South East region.​

As the Community Fundraiser covering the South East you will play a crucial role in helping the charity meet its strategic plans and objectives, which include campaigning to increase the national investment in brain tumour research to £35 million per year, while fundraising to create a network of seven sustainable Brain Tumour Research Centres of Excellence across the UK.  Your role will be to generate and grow our income through community fundraising activities, contributing to a regional team target of more than £1.5 million.

​

• Do you want to make a difference in one of the most innovative and exciting medical research fundraising charities in the UK?
• Do you live in Kent, Surrey or Sussex?
• Do you have at least one years' experience of working in a professional Community Fundraising position?​

​

Have you answered Yes to these questions?

Does this sound like the opportunity to really get 2026 off to an amazing start? ​​

If you have the skills and ambition that we are looking for we welcome your application.  We are really looking forward to welcoming a new member to our team!​

​​​We reserve the right to close the application window early and advise candidates to apply in good time to avoid disappointment.

​

We are looking for people who share our passion for finding a cure for brain tumours and who have the skills and experience to make a difference. We welcome applications from candidates of all backgrounds, cultures, genders, sexual orientations, abilities, and ages. We believe that diversity enriches our organisation and helps us achieve our mission. We are committed to providing an inclusive and supportive environment where everyone can be themselves and contribute to our vision.

​

** To read the full job description and submit your application and CV, please visit the Vacancies Page on the Libraries Unlimited website **

Senior Fundraising & Business Development Officer – (Job ref: FBD001)

Salary: £28,800 gross per annum (£36,000 FTE)
Hours: 29.6 hours over 4 days (working pattern to be discussed with successful candidate)
Location: Hybrid (home working and Exeter Library)
Closing date: 9am, Monday 2nd March 2026
Interview date: Thursday 19th March 2026 at Cullompton Library

We’re one of Devon’s biggest charities, with a passion for enriching the lives of local people and communities through the power of reading. We’re looking to continue our success of generating income to support our charitable activities, and so if you also have a record of success, and a passion for what we do, then we’d love to hear from you. In return we can offer:

• 24 days holiday per year, plus Bank Holidays, rising to 26 days after 5 years’ continuous service
• Pension – defined contribution pension scheme with matched employer contributions of up to 6%
• Enhanced maternity and shared parental pay / Enhanced paternity pay
• Free, confidential Employee Assistance Programme offering practical and emotional support by phone and online
• Access to free and discounted tickets to live music, comedy, theatre and sports events in the UK via Tickets for Good
• Cycle to Work Scheme/ Employee Benefits Scheme with Extras Discounts

** To read the full job description and submit your application and CV, please visit the Vacancies Page on the Libraries Unlimited website **

About the role

We are excited to be recruiting a Programme Delivery Manager to join The Scholars Programme team. This role will lead on the central Delivery Cycle, including creating correspondence and guidance for schools and PhD Tutors, and collaborating with other teams to ensure communication is streamlined and consistent. This is a key role within the Programme Management team, ensuring high quality pupil impact by tracking data returns, and providing team briefings as well as ongoing training and support. They will support with the development, testing and embedding of new processes and projects, including IT developments, and will be the first point of contact in the Programmes team for troubleshooting delivery and data issues. They will line manage a small team of Coordinators, who will support Programme Officers and Programme Managers to meet programme delivery targets.

The role requires an accomplished professional, with proven experience of high-quality programme delivery and excellent communication skills.  They will champion the charity’s values and embody them in interactions with colleagues and partners, establishing themselves as someone who can be relied upon, supporting the whole team and proactively finding ways to improve what we do.

While this role can be based in our London or Leeds offices or be fully remote; it will involve some travel to deliver programme events at our different university partners.

About you

The role will best suit someone who:

• Has knowledge and experience of the school and university sectors
• Has knowledge of educational interventions, including impact management
• Has proven experience in leading the delivery of a project or programme across a locality
• Has excellent knowledge and confidence using Office 365 applications (Word and Excel) and different IT platforms such as virtual learning environments and CRM systems
• Is capable of adapting quickly to new systems and interfaces
• Has experience of line management and/or leading and delivering through others
• Is a qualified teacher (QTS or above), has academic research experience or has substantial experience of delivering a university access programme
• Adheres to information security policies included in the charity’s ISO 27001 manual and completes information security training
• Has a demonstrable passion for furthering The Brilliant Club’s mission