ROLE SUMMARY

How this role fits into the vision and objectives of City Hearts

About Face is all about breaking the cycle of crime and seeing the lives of offenders turned around. As an About Face Navigator you will help offenders navigate life outside of prison and offending, you provide regular support, facilitate meetings and training as well as connecting individuals to a range of services and organisations to help them with their individual needs. The role involves working with South Yorkshire Police, Prison and Probation services and drug and alcohol services.

What you can expect from a career at City Hearts

As an organisation we are committed to supporting your success and providing you with a wealth of skills, training and opportunities as well as staff benefits to enhance your employment. These will include:

• Regular accredited and in-house training on specialist subjects such as trauma, mental health, safeguarding, working with addictions and much more

• Group Supervision every 6 weeks with qualified therapists

• Commitment to annual salary reviews

• Progression opportunities

• Annual staff survey and focus groups – have your say!

• 30 days holiday per year (plus accrued holiday days for length of service)

• Perkbox national ‘perks’ and discount scheme

• 3% employer contribution pension scheme

JOB DESCRIPTION

Job Title: About Face Navigator

Reports to: Service Manager (About Face, Forging Ahead and Plan B)

Contracted Hours: 40 hours per week

Contract Duration: Until 31st March 2021

Salary: £20,000 per annum (pro rata) plus on call supplement

Location: Sheffield

Closing Date: 10th August 2020

Interview Date: 20th August 2020

Probationary Period: 3 months

Direct Reports: None

RESPONSIBILITIES

• Key working male and female clients who have a history or a risk of offending;

• To work in police custody suites delivering the ‘PLAN B’ service. Helping to support individuals to break the cycle of crime.

• To be vetted and cleared by South Yorkshire police to work within custody facilities and to use criminal justice database systems appropriately and only for the purposes of supporting your client.

• Delivering ‘The Forging Ahead course’ within nominated persons if and when required.

• Running a weekly drop in for clients under the supervision of line manager.

• Regular feedback, team meetings and review meetings with line manager;

• Arranging and attending appointments for individuals;

• Availability and flexibility to include evening and weekend shifts as well as being a regular part of the on-call rota.

• Following up and completing all appropriate paperwork and details of client; including on line reporting. Including, weekly reviews, daily logs and inductions Using the ZOHO CMS system to complete these tasks.

• Working alongside and supporting volunteers who work with individuals and ensuring their adherence to policies and procedures;

• Ensuring progression of the client personally and through the journey within the criminal justice system;

• Liaising and working in partnership with organisations and individuals regarding both the client and City Hearts in a professional manner - including but not limited to South Yorkshire police, HM Probation service , HMP Prisons service as well other agencies and medical professionals;

• Identifying support hours along with other key performance indicators and to ensure accurate logging of support provided.

• Ensuring all course paperwork is being completed correctly and in a timely fashion;

• Ensuring exit strategies are being prepared in a timely fashion.

• Ensuring adherence to all internal procedures regarding City Hearts, the client and legislation;

• Identifying, assessing and minimising risk to clients, yourself and others.

Detention Action has run an innovative alternative to detention project for ex-offenders at risk of long-term immigration detention for the past five years. The project has demonstrated that, with reintegration support, ex-offenders can live successfully in the community, keeping in contact with immigration authorities and not reoffending. Over this time the project has taken a number of referrals from the Home Office.

The Community Support Project (CSP) provides one-to-one case management and support delivered by an experienced practitioner with extensive experience of working with ex-offenders. Taking a person-centred approach based on intensive engagement and dialogue with clients, the project enables them to develop skills and confidence in order successfully to make the transition to life in the community.

This is an exciting time for the project as we look to expand an already highly successful project, and seek a new Community Support Officer to work with the Community Support Director. The purpose of this role is to be responsible for enabling migrants to make a successful transition from immigration detention and custody to the community. 

Main areas of responsibility:

One-to-one work: 

• To provide support to migrants leaving immigration detention or custody, including working with them to draw up a transition plan, identifying and making referrals to services available to them, provide ongoing emotional support and intensive crisis support, recording case notes, face-to-face and by telephone;
• To support and assist migrants to participate in activities in the community and meet their terms of release.
• To develop relationships with organisations working with migrants in the community; 
• Alongside the Director and Community Support Manager, to present the project to external stakeholders and partners;
• To represent Detention Action at external meetings and forums; 

General:

• To ensure that required paperwork and monitoring is completed, including updating of case files;
• To contribute to the further development of the project, including ongoing review and evaluation, working closely with colleagues to embed the project in our other services; 
• To attend internal meetings, including taking minutes;
• To be self-servicing with regards to administrative work.

We will be considering both local and remote candidates for this role.

Closing date: 19 August 2020 at 11.30pm. Interviews: 27 August 2020

Are you a collaborative, compassionate and proactive individual who thrives in a fast-paced and challenging environment? Do you have extensive experience of providing advice and support to others? If so, join Shelter’s growing bank of Offender Advice, Support and Guidance Workers and you could play a key role in turning around often chaotic lives.

Shelter deliver a Through the Gate Community Integration Service in prisons across Northumbria, working closely with referred offenders, both in custody and in the community and a range of other agencies. This holistic service assesses each individual’s needs so that prisoners are fully supported up to and following release and reoffending rates are reduced.

About the role
Based at one of the CRC offices within the area, but with an expectation to work across the contract package area, our Offender Advice, Support and Guidance Workers will be required to deliver a professional, impartial, pragmatic and outcome-focused resettlement service to referred offenders.

This will see you complete initial needs assessments for each offender as well as agreed housing, finance and debt interventions. You will also ensure the effective coordination of employment and ‘other pathway’ interventions by managing referrals to appropriate providers, while also ensuring case details are entered onto the agreed Case Management systems (such as OASys, CRC systems and Shelter recording tool) accurately and punctually.

About you

A resilient, calm and engaging individual, you will have a proven record of providing effective advice and support and a sound understanding of the main issues affecting offenders and homelessness.  You will also have experience of providing advocacy on behalf of clients to other agencies and authorities and working within a safeguarding framework, while a background working in a criminal justice system setting is desirable.

Strong interpersonal, problem-solving and IT skills, including case management systems and MS Office applications, are essential, and it is preferable for candidates to have a full driving licence and access to a vehicle, as some locations are difficult to reach with the use of public transport.

You will be covering annual leave, sickness and gaps in recruitment.  In return, you can expect to be included in full team meetings and mandatory training to ensure ongoing development and communication.

Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.

To find out more about the role and the benefits of working for Shelter please visit our website. Apply to be part of our team and be the change you want to see in society.

Safeguarding is everyone’s business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

At Shelter, we welcome and encourage applications from everyone regardless of age, disability, gender, ethnicity, religion and sexual orientation. We also encourage applications from people, who have been homeless or have been at risk of homelessness. We are facing diverse problems, so need diverse people to tackle them.  In addition to this, we encourage an approach to involving people with personal insight of housing issues and homelessness in our recruitment processes.

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

Social Worker – Prison Based

Have you got what it takes to support prisoners and their families?

Our client is a highly respected independent charity, which together with its subsidiary, they work across England and Wales to develop and deliver a range of innovative services, providing practical and emotional support to prisoners’ children and families, to prisoners, and to ex-prisoners.

Social Worker Responsibilities:

They are looking for a Social Worker that will be based in Eastwood Park prison and act as an advocate for women whose children are in, or at risk of being taken into, local authority care. You will support the mother in prison with participating meaningfully in processes around her children, and work closely with a wide range of local authorities to ensure that services are provided efficiently and effectively. You’ll manage complex cases, planning intervention and support in a well-timed manner and, at all times, making sure that the voices of mothers in prison are heard and represented at all stages. You will also be developing practice and improving standards and quality, helping us to achieve the best possible outcomes for mothers in prison.

Social Worker Requirements:

You’ll be a qualified Social Worker with a significant amount of post-qualifying experience. You will have an awareness of, and empathy for, the impact of custody on prisoners and on their children and families; you will also be a good communicator, reliable and enthusiastic. It is essential that you have excellent interpersonal and organisational skills and a passion for equality and fairness. Knowledge of the criminal justice system would be advantageous, and you must be prepared to be based within the prison environment.

About their organisation:

Our client is an ambitious and growing independent national charity which provides a fresh start for people affected by imprisonment. They are highly respected for theirinnovation and creativity, and their commitment to enabling people to achieve meaningful positive change in their lives.

Location: HMP Eastwood Park
Job type: Full Time, Fixed term contract until Oct 2023
Hours: 37.5 hours per week
Salary: £31,500 per annum
Benefits: generous holiday entitlement, eye care vouchers, cycle to work scheme, free confidential advice and counselling service plus more.

Closing date: 24th August 2020
Interviews: Week commencing 03 September 2020

You may have experience of the following: Casework, Key Working, Case Management, Rehabilitation, Family Services, Support Work, Criminal Justice System, Charity, Charities, Third Sector, Not For Profit, Social Work, Advocacy, Mentor, Mentoring, etc.

Ref: 93737

Full Circle is a service delivered by the Phoenix Futures Group, a charity with over 40 years’ experience and a leading provider of drug and alcohol treatment. We have a passion for recovery and believe in supporting our staff and volunteers to be the best they can. Full Circle is seeking an experienced practitioner to undertake a recovery coordinator role within Essex (but primarily based in the Tendring area) for a fixed term period until March 2021. You will be part of a wider team who work with Offenders with Complex and Additional Needs across the County of Essex in the community.

We are looking for an individual who has experience of working within the substance misuse sector or health care profession to fulfil a range of tasks from case management to group work. You will need to be passionate about recovery and work with clients to support, motivate and manage them to access a wide variety of services. You must have good communication skills and an ability to work as part of a team as well as being able to use you own initiative when required and to manage your time independently.

We believe in being the best and that is why we strive to create a supportive and engaging working environment for our staff, which is evidenced by our Best Companies One Star rating and Investors in People Gold accreditation.

he Women’s Support Centre (WSC) was established in 2008 by Women in Prison (WIP) with the support of Woking Borough Council. The WSC is based in Woking and provides support to women throughout Surrey who are in contact with, or at risk of being in contact with the criminal justice system. High quality, innovative services are delivered including 1:1 support and advocacy, group work, counselling, specialist substance misuse, domestic abuse and child sexual exploitation services. The WSC works in partnership with a number of agencies including all Surrey local authorities, the Police, the National Health Service and the National Probation Service.

We are currently looking for a Specialist Domestic Violence Advocate to provide in-depth, trauma informed support to a caseload of women in contact with, or at risk of being in contact with, the criminal justice system.

We actively encourage applications from women from a variety of backgrounds, and with a range of skills and experiences. We are particularly interested to hear from Black, Asian and minority ethnic women and women who have personal experience of the criminal justice system. The role is only open to women, in accordance with the sex-based exemptions of the Equality Act 2010 pursuant to Schedule 9, Part 1.

The Women’s Support Centre (WSC) was established in 2008 by Women in Prison (WIP) with the support of Woking Borough Council. The WSC is based in Woking and provides support to women throughout Surrey who are in contact with, or at risk of being in contact with the criminal justice system. High quality, innovative services are delivered including 1:1 support and advocacy, group work, counselling, specialist substance misuse, domestic abuse and child sexual exploitation services. The WSC works in partnership with a number of agencies including all Surrey local authorities, the Police, the National Health Service and the National Probation Service.

We are currently looking for a Volunteer Counselling Coordinator to recruit, coordinate and support volunteers to deliver a counselling service to women who have had contact with the criminal justice system.  This will include completing detailed assessments, and delivering one-to-one counselling sessions as required. You will be BACP registered and work within both the BACP and Women In Prison’s frameworks to ensure high standards of practice.

We actively encourage applications from women from a variety of backgrounds, and with a range of skills and experiences. We are particularly interested to hear from Black, Asian and minority ethnic women and women who have personal experience of the criminal justice system. The role is only open to women, in accordance with the sex-based exemptions of the Equality Act 2010 pursuant to Schedule 9, Part 1.

To apply, please download and read the Recruitment Pack including the Job Description and Person Specification and complete the application and equalities monitoring forms in full. For infornation please visit our website.