Customer engagement advisor jobs
Robertson Bell is pleased to be partnering with Education Support in their search for a Part-Time Finance & Data Manager to join their team in this newly created role, on a 0.8 FTE basis. Education Support is the only UK charity dedicated to supporting the mental health and wellbeing of teachers and education staff in schools, colleges and universities.
The purpose of the Finance and Data Manager role is to support their financial and operational decision-making processes. Reporting directly to the Head of Finance and Data Systems, this role is responsible for the timely and accurate production of management accounts and data reporting across the organisation. The Finance and Data Manager will be required to use their strong financial acumen, technical proficiency in data analysis tools, and ability to communicate insights clearly to stakeholders.
The organisation:
Education Support was established nearly 150 years ago. They were set up by teachers, for teachers. They’re here for everybody working within education, across all four nations of the United Kingdom. Their mission is to improve the mental health and wellbeing of teachers and education staff. They believe that better wellbeing leads to better education. This leads to better life chances for everyone.
So far, Education support has reached 116,134 school & college staff, answered 6730 calls via their helpline, and awarded 737 financial grants. They also carry out research and advocate for changes in Government policy for the benefit of the education workforce.
The key duties of the Part-Time Finance & Data Manager are as follows:
- Lead the preparation of monthly, quarterly, and annual management accounts, including variance analysis and commentary.
- Lead on day-to-day financial operational activity
- Support budgeting and forecasting processes in collaboration with departmental leads.
- Manage accruals, prepayments, and reconciliations to ensure financial accuracy.
- Assist with year-end audit preparation and liaise with auditors as required.
- Implement and maintain robust financial controls and processes.
- Support and advise budget holders on management accounts review/analysis.
- Develop and maintain a suite of reports to assist in monitoring performance, impact and strategic decision-making.
- Extract, clean, and analyse data from multiple systems to provide actionable insights.
- Work closely with internal stakeholders to understand data needs and develop reporting solutions.
- Identify opportunities for automation and efficiency in reporting processes.
- To consider and implement process system improvements to improve user experience and enhance finance processing
The successful candidate will have:
- Proven experience in management accounting and financial reporting.
- Experience with accounting systems (e.g. Xero, Sage, SAP, or similar).
- Excellent analytical and problem-solving skills with a keen eye for detail.
- Strong communication skills and the ability to present complex data in a clear, concise manner.
- Relationship building skills, both in the team and across the organisation.
This role will officially be based out of their offices in Holloway, however flexible working arrangements are on offer, with up to 60% of the week eligible to be worked from home.
Please note that this role is being offered on a 0.8 FTE basis, however candidates seeking a full time role with strong experience may still be considered.
Applications are open until Sunday 26th October, with first stage interviews due to take place the week commencing 3rd November. CVs will be under continuous review in advance of this data so apply today to make sure you don’t miss out!
Registered Charity
21 - 50
The only UK charity dedicated to supporting the mental health and wellbeing of teachers and education staff in schools, colleges and universities
Thank you!
Client proposals and contracts senior manager
In this role, you’ll play a pivotal part in Dot Dot Dot’s impact in London and beyond. Your primary responsibility will be to create the materials that help us win new contracts and partnerships. You’ll analyse the business and social value of each project, turning insights into persuasive cases for action. From there, you’ll craft compelling pitches and proposals, working closely with our senior leadership team to deliver them directly to clients and partners.
This is a collaborative, cross-cutting role at the heart of our business development work. You’ll help us respond to new enquiries, shape tailored proposals, and coordinate contracts - always ensuring our service stands out and reflects both our unique approach and the priorities of each client. Along the way, you’ll bring curiosity about what matters to clients, confidence with data, and the ability to coordinate people and processes to get things done.
You’ll be working closely with senior leaders, gaining cross-functional experience, and helping to shape how the role evolves over time. We’re an ambitious team with a social mission and a high bar for quality, and we’ll support you to learn as you go - through training, mentoring, and hands-on experience with friendly, knowledgeable colleagues across the business.
About you
We’re looking for someone who enjoys both the detail and the bigger picture - someone who takes pride in writing clearly and persuasively, and who can bring people and processes together to produce written outputs that truly resonate with clients.
You don’t need a background in sales or property; what matters most is a love of creating compelling, high-quality materials - whether that’s a persuasive pitch deck, a polished proposal, or a detailed report or contract.
If you’re motivated by translating ideas into action, spotting patterns, and helping good work shine, we’d love to hear from you.
You must have:
- Excellent written communication - able to write clearly, persuasively and quickly, turning client conversations into compelling proposals and refining others’ content.
- Confidence with data - not necessarily a spreadsheet expert, but comfortable working with numbers, reviewing assumptions, and asking the right questions.
- Strong project coordination - experienced in bringing together people, information and deadlines to deliver pitches, proposals, or other complex work.
- Ability to prioritise and deliver - keeps work moving forward and meets competing deadlines without losing quality.
- Collaborative and client-facing - works well with colleagues across the business and represents Dot Dot Dot with professionalism and integrity.
- Curious and proactive - keen to learn, unafraid to ask questions, and willing to take initiative to fill gaps in knowledge.
You’ll have the opportunity to deepen your skills in:
- Using tools like Salesforce and financial models to track and assess opportunities.
- Understanding service design, legal risk, commercial assumptions, and client reporting
- Engaging senior leaders and external partners in strategic client conversations.
- Gaining hands-on experience with procurement, tendering, and contract negotiation.
- Public speaking - internally and externally
Discover more about the role, who we are and our strategy going forwards, in the job specification.
Please apply via the online recruitment platform, Applied. The closing date for applications is 23:59 on 19 October 2025. Interviews will be held at our office in east London on 5 and 6 November.
Non Charity Employer
11 - 20
Dot Dot Dot is a social enterprise that turns properties which would otherwise stand empty into inexpensive homes.
The client requests no contact from agencies or media sales.
Thank you!
Senior Financial Accountant
(SEO)
£42,450 to £46,636 (National)
+ £5,000 Accountancy Allowance
Candidates can be based from Birmingham, Bristol, Cardiff, Leeds, Manchester, Nottingham or Swindon; however candidates must be able to travel to the Birmingham office when required.
The Government Property Agency is the largest property holder in government, with more than £2.1 billion in property assets and over 50% of the government’s office estate. We are transforming the way the Civil Service works by creating great places to work, leading the largest commercial office programme in the UK, working towards halving carbon emissions from government offices, and achieving greater value for taxpayers. We are looking for innovative, solutions-focused people to join our team.
Representing the best covenant in the UK – His Majesty’s Government – we are leading ground-breaking programmes such as the Government Hubs Programme, Whitehall Campus Programme and Net Zero Programme, as well as delivering modern and cost-effective real estate service solutions.
Innovation and progress are at the heart of our behaviours. We foster a culture of lifelong learning, where curiosity and self-improvement are encouraged, and we’re dedicated to becoming a leading, inclusive employer both in the external market and throughout the Civil Service. Our strong emphasis on Equity, Diversity, and Inclusion (EDI) is not just about driving inclusion across our organisation, it is also about ensuring our services meet the needs of government departments and the civil servants who use our spaces.
Join our dynamic and diverse team that leads with purpose, improving sustainability, nurturing social value, driving inclusivity and flexibility, and kickstarting economic growth. We are driven by purpose, and you can be part of it too: where you make a meaningful impact; where you influence; where your voice really matters; where you help to shape our future direction.
The responsibilities of the Senior Financial Accountant will include:
- Support the production of the GPA Annual Report and Accounts including provision of consolidation returns for Cabinet Office departmental accounts and Whole of Government Accounts
- Maintain and analyse accurate accounting records including preparation and monitoring of Statement of Financial Position reconciliations and accrual and other journals
- Monitor the effectiveness of key controls including those operated by outsourced service providers
- Prepare tax returns to deadlines including monthly VAT return and Construction Industry Scheme (CIS) returns
- Support the delivery of internal and external audits including provision of fully supporting and signposted evidence, monitoring of requests and responding to auditors in a timely way
- Support continuous process efficiencies and improvements across the function
- Build relationships with key staff across Finance and the business in order to maintain effectiveness and relevance during change
Key Skills & Experience
- Good experience of financial accounting
- Good knowledge and experience of VAT
- Strong attention to detail and ability to analyse and interpret significant amounts of financial data
- Ability to seek out new information and self-develop
- Experience of using Enterprise Resource Planning (ERP) systems
- Proficient using Microsoft Excel Ability to work to tight deadlines
For more information, please apply using the link, or contact Emma Fuller at our retained search agent, Robertson Bell.
The GPA is committed to representing the communities we serve by making Diversity, Equality and Inclusion part of everything we do. To ensure that we are always recruiting and retaining a diverse mix of talent, we are particularly inviting applications from candidates who are disabled, ethnically or gender diverse, and people who identify as being part of the LGBTQ+ community.
Thank you!
Use your culture and people leadership expertise to support the dynamism and excellence of a fast-growing and highly respected youth charity.
We are seeking an exceptional culture and people leader who brings experience of supporting organisational growth and excellence.
One YMCA is now one of the largest YMCA’s in Europe and our focus is supporting vulnerable people in Hertfordshire, Bedfordshire and Buckinghamshire to develop the skills and confidence to live their life to the full.
In the last five years, we have trebled our income to £40m, and more than doubled our staff numbers to 750. This is a new role that we have created to provide leadership to a strategically critical function and to develop our staff and culture so that we maximise our social impact across our 160 sites.
You will be responsible for developing a culture and people strategy in line with our organisational plan, elevating the culture and people function to be as proactive and value adding as possible, and ensuring a thriving, inclusive, and values-driven workplace.
If you enjoy working in a dynamic organisation and are attracted to the challenge of working with highly committed staff, serving people with complex needs and in a context of organisational growth, we would love to hear from you.
For more information please see the job pack attached. Closing date 23rd October.
Registered Charity
101 - 500
One YMCA's mission is to create supportive and energizing communities where young people can belong, contribute, and thrive.