Customer Insight Manager Jobs in Central London, Greater London
Battersea is undergoing a significant transformation programme (known as Launchpad) to deliver real change in the way we work with, utilise, and learn from data. Our new approach will enable smoother animal, customer and supporter journeys and will help us embed a truly data and insight-driven approach to decision-making at Battersea. The first phase of the programme is to implement Salesforce Lightning as the organisations single CRM application.
With the programme underway, in the preparation for the first go live, this exciting role has been created within the new Data Applications team to ensure that all the system users are expertly supported.
This role, working within the Data Applications Team will initially contribute to the Launchpad programme by supporting training and UAT activity. Once the programme has been completed, this role will then be responsible for the ongoing support and maintenance needs for the new Salesforce Lightning CRM and other related applications as they are launched.
What we can offer you:
In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:
- 28 days of annual leave (plus 8 days paid public holidays) per year
- Discounted gym memberships and cycle to work schemes
- Employee Assistance Programme and access to Wellbeing Resources.
- Generous pension contributions – up to 10% employer contribution
- Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
- Annual interest-free season ticket loans
We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.
Our hybrid working model:
We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.
Diversity and inclusion:
At Battersea, we are committed to developing and supporting a diverse workforce and inclusive culture in all aspects of our organisation. We aim to ensure that this pledge, reinforced by our values, is embedded in our day-to-day working practices and our work together.
By hearing from and valuing different experiences, perspectives, and contributions, we know we can provide the best expert care for every dog and cat who needs us. We welcome and encourage applications from people of all backgrounds, particularly those from diverse ethnic communities and people with disabilities, who we know are currently underrepresented in our workforce.
As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best.
More about us:
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.
Closing date: 13th June 2024
Interview date(s): w/c 17th June - w/c 24th June 2024
For full details, please download our recruitment pack.
To apply for the role, please click the button below. All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Mothers' Union is a global Christian movement working with people of all faiths and none to develop communities, strengthen families and advocate for change. Our members are active in 83 countries and work tirelessly to serve their communities to build a future where everyone thrives.
Are you passionate about supporting individuals and communities to transform their own lives, both in the UK and around the world? Do you want to work for a Charity made up of members from the communities they empower? Do you have drive, creativity, perseverance and attention to detail? If so, you are just the person we are looking for to take on the role of Senior Trust Foundations Manager at Mothers’ Union.
Have you heard of us? We are 4 million members in 83 countries that respond to needs of the communities we are part of. Our work combats injustice, violence and poverty at local, regional and national levels. From a literacy and agriculture project in the Democratic Republic of Congo, through to consultative status with the United Nations commission for the Status of Women, where we share our grassroots knowledge and experience to help shape international policy and approaches to women’s rights and empowerment. These are just two examples of how we put our faith into action.
We are at an exciting time in our organisational journey. We turn 150 years old in 2026 and are currently in the middle of a transformation and growth strategy that will enable us to support and empower even more communities worldwide. We are looking for a Senior Trusts and Foundations Manager who will play a pivotal role taking this work to the next level. With an existing portfolio as a platform, you will be eager to review this and create a strategy for growth, looking at how we can package existing and new projects to potential trusts whilst using your research skills to identify and secure complimentary funders.
The ideal candidate
We are looking for a skilled trusts and foundations fundraiser, with expertise of securing 6-figure, multi-year funding from grant funders, charitable foundations, lottery or statutory sources. They should have first class research and prospecting skills that are combined with awareness of innovations and upcoming trends in the area of income generation. Someone who can thrive on collaborative working and combine this strategic thinking, plus being able to work with a diverse range of staff and volunteers to ensure relevant information is captured in proposal creation as well as ensuring outputs are correctly monitored for reporting to donors would be a perfect fit.
Working Hours: Full time 35 hours per week (Part time, minimum 3 days a week considered)
Please refer our job description for more details.
Benefits
- 25 days of annual leave (full time) plus up to 4 days of leave (full time) given at the discretion of Mothers’ Union.
- Employer pension contribution of 7%.
- Enhanced maternity, paternity and adoption pay.
- Two volunteering days per calendar year.
- One away day per calendar year.
- Enhanced sick pay.
- Bereavement leave & Compassionate leave
- Season ticket loan.
- Cycle to work scheme.
- Employee assistance programme.
- Eye care voucher and an allowance towards glasses.
Work Location/Hybrid Working Pattern
This role will be based at our Head Office in central London. Mothers’ Union operates a hybrid working model. Staff are required to work an aggregate minimum of 90 days per calendar year (pro rata for part timers) at our Head Office, Mary Sumner House in central London. Tuesdays are our anchor days where every staff member is expected to be at the office. The 90 days includes anchor Tuesdays. In addition, Thursday is a core working day where part time staff are expected to work, either at home or from the office as needed.
How to Apply
If you are interested in this position, please apply by sending your CV and a Cover Letter via CharityJob. The Cover Letter should clearly outline how your skills match the main responsibilities of the role.
Please note – only applications with a cover letter, alongside a CV, will be considered.
Application Deadline
The closing date for applications is 12 June 2024. Due to the number of applications we may receive, we will not be able to individually respond to each applicant. Kindly note, we will only be getting in touch with the applicants shortlisted for an interview. We aim to get in touch with the shortlisted candidates after the application deadline.
Equal Opportunity
Mothers’ Union is an Equal Opportunity Employer. We celebrate diversity and are committed to create an inclusive environment for all employees.
The client requests no contact from agencies or media sales.
Unifrog’s mission
We’re on a mission to level the playing field when it comes to young people finding and applying for their next step after school. We're achieving this by bringing all the available information into one single, impartial, user-friendly platform that helps students to make the best choices, and submit the strongest applications. We also empower teachers and counsellors to manage the progression process effectively.
Our outlook is global - we work with schools and universities all over the world, from the US to New Zealand, and from Italy to Hong Kong. We want to make it so that young people can compare every opportunity taught in English, wherever it is in the world, and have all the support they need to make successful applications.
We have a clear social purpose, and we’re hugely ambitious. We already work with over half of UK secondary schools, and hundreds of international schools. We are growing rapidly in terms of the number of our customers, in terms of how much they use our platform, and in terms of the breadth of products we offer (check out this video to hear more about the Unifrog platform).
Our team is at the heart of our business and is integral to our success. We work hard to foster a culture of openness, happiness and innovation, and we commit to helping every individual learn and grow so that they can reach their full potential. We want to hire talented people, whatever their background. If you are excited by our mission and are ready to work hard, please don’t hesitate to apply. We look forward to hearing from you!
HE Partnerships at Unifrog
After successfully launching the HE Partnerships arm of Unifrog in 2020, we now support 175+ global universities with raising brand awareness, inspiring the next generation, and developing a talented and diverse pipeline of prospective applicants. We also connect universities with teachers, advisors, and international school counselors through the Unifrog online community and in-person events.
What you’ll do
As HE Partnerships Manager, your role is to grow our university partner numbers and support our existing university partners to get the most out of their partnership with us. A fundamental element of our work with universities is to make sure they’re adding genuine value to our student and teacher community. Your key responsibilities will include:
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Make sales to universities in the UK and around the world
You’ll set up and conduct meetings with university staff in which you’ll listen to their needs, communicate our mission to them, demonstrate our offering, and seek to secure the university’s ongoing subscription.
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Maintain excellent relationships with existing partner universities, and secure their resubscriptions
You’ll onboard new partners, conduct regular check-in calls, and consultatively support our partner universities to make the most of their partnership with us in line with their goals. It’s crucial that you maintain a sky-high resubscription rate.
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Deliver our existing services for partner universities
Our HE offering is new and fast evolving. You’ll be involved in delivering every part of it, including:
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Insights dashboard
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Our Insights dashboard and reports use aggregated data from the Unifrog platform to uncover trends at subject and regional levels, and are designed to inform universities’ marketing, recruitment and portfolio planning. You’ll consult with partner universities to help them get the most out of their Insights dashboard, present reports to them, and identify potential upsell opportunities.
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Student fairs, college counselor networking events, and teacher conferences
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These events are a great way for our partner universities to interact with our community of students and teachers. We want our events to be useful and enjoyable for all parties. You’ll make sure your partners get involved in the events that best meet their recruitment and outreach objectives, as well as leveraging their best academics and student ambassadors to present to Unifrog students.
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Identify upsell opportunities that will help our partners to achieve their goals
You’ll seek to build relationships across different university departments, such as Marketing, International recruitment or Widening Participation, to increase our scope of work with each HE partner. Central to this will be showcasing the extra support we offer in addition to the annual subscription.
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Help develop new ways for our university partners to add and receive value
We are just getting started with how we support universities to add value for the students and teachers using the Unifrog platform, and how we support universities to receive value as well. We want you to play your part in coming up with new services we can deliver: at Unifrog we innovate quickly, and it’s everyone’s job to be creative.
What we're looking for
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Resilient, and motivated to exceed targets
Our sales and resubscription targets are achievable but ambitious. You’ll need to be determined to meet and exceed them.
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Strong communication skills
You’ll be in frequent communication with lots of different people, both within Unifrog and externally – this will be in person, written, over the phone and via video call. You’ll need to be an outstanding communicator.
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Personable, with a track record of excellent relationship management
At Unifrog we’re known for our excellent customer service. You’ll need to provide fantastic support for your partner universities and make sure your team are doing the same.
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Sector insight
We work with Universities around the world that are often very different from each other; you need to be quick to understand how we can be useful to them, and how they can be useful to our students and teachers.
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Attention to detail
Whether it’s marketing collateral or a new Insights Report, it’s important you have the skills and discipline to carefully check our HE focused content.
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Proactive attitude and willingness to get stuck in
You need to be excited about going beyond the core responsibilities detailed above to improve what we do and make it a success.
Working together
You’ll work alongside our three existing HE Partnership Managers, our HE Partnerships Coordinator, New Business Lead (HE and Employers), as well as people on our marketing, data analysis, and school-facing teams.
You’ll be line-managed by our Head of HE Partnerships.
Key benefits
Go to our jobs page for a full list of the excellent benefits we offer our team.
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Join one of ‘the best organisations to escape to’ and help transform careers and destinations in schools. We’re also a certified Great Place to Work.
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Become part of a committed, dynamic, and growing company. We want to build our team for the long term: if you do well, we will do our best to make sure you want to stay at the company for a long time.
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Professional development is important at Unifrog. You will define your own 6-month objectives and will be supported by your line manager and the rest of the team to achieve them. You will have an annual training allowance to spend on what you need to grow and progress.
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Influence the company’s direction: we love to promote great ideas, wherever they come from.
Key details
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£37,485 per year plus commission (OTE of £60,000), plus company wide and team-related performance bonuses. Grade B.
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Full time.
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Work remotely or in our London office.
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28 days paid holiday per year (plus bank holidays).
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Working hours are 9am to 5pm, Monday to Thursday, and 9am to 4:30pm on Friday.
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Start date: as soon as possible, though we will be flexible for the right candidates.
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If you require reasonable adjustments, or want to discuss any details about the role before applying, please contact Mhairi (details on our website).
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We can only consider candidates who have the right to work in the UK.
Application process
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Deadline: 10:00am (BST) on Monday 17th June 2024.
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Stage 1: Application form (~1 hour)
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Visit our website to upload your CV and complete the questions and tasks below. Please note that we do not review CVs at this stage of the application process so please be as specific as possible about your experience.
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i. Why do you want to work at Unifrog? (250 words)
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ii. With reference to the job description and your experience, what makes you an excellent candidate for this role? (250 words)
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iii. Tell us about a time you have either had to meet or exceed a target - what was your approach? (250 words)
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Stage 2: Phone task (15 minutes)
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Stage 3: Video call interview (1 hour)
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Short pre-prepared presentation (5 mins).
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Standard Q&A from a panel of three, including questions about your experiences and how these relate to the role, and scenario questions based on common situations you might face (plus time for your questions).
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Phone interviews will be held throughout the application window. Video call interviews will be held w/c 24th June 2024.
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Your answers are an opportunity to let us know more about your motivations and experience. While we understand that candidates might want to use AI to improve parts of their application, we strongly encourage you to write your answers independently.
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Please note, we compare all answers to an AI generated answer. Where we suspect AI has been used to write the majority of the answer, this will be taken into consideration when scoring.
Inclusion and diversity at Unifrog
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Within the company we try to foster a culture of innovation, and a happy working environment, both because this is the right thing to do, and because we think this results in the most effective team. To this end we believe in open communication, celebrating successes, supporting each other, not being afraid to be wrong or to fail, and promoting good ideas wherever they come from.
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As a platform that supports teachers and students from a huge variety of backgrounds it’s important that our team and leadership reflects this diversity. This is something we are actively working towards and prioritising. We want to embed diversity, equity and inclusion across everything we do, continually evaluating policies and practices to make sure they are inclusive and equitable.
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To make sure everyone’s voice is heard and people have the opportunities to learn to be better allies in the workplace, we encourage the team to share what they’re celebrating, facilitate training and group discussions, and seek regular feedback about what more the company could do to help people feel included.
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To ensure that our recruitment process is consistent and fair, we anonymise your application and therefore do not see your name, personal, educational or professional background. We also randomise the order of responses so that it’s less likely that a candidate is advantaged or disadvantaged by where their answers appear compared to other candidates.
Salary: £46,747 per annum rising to £49,207 after 12 months in London. £42,719 per annum rising to £45,179 after 12 months outside London.
Location: Home based, or office based at Society Building, 8 All Saints Street, London N1, in line with NCVO’s flexible working policy or home working policy.
Closing date: Monday 03 June, 08.00.
Shortlisting date: Wednesday 05 June.
Interviews: Wednesday 12 and Thursday 13 June.
From local and national support services to green spaces, sports clubs, museums and the arts, voluntary organisations and volunteers are a vital part of communities across the country.
As the membership community for charities and voluntary organisations, NCVO has championed volunteers and the voluntary sector for over a hundred years.
We are the largest membership body for voluntary organisations in England. The needs of communities are diverse and ever-changing. This means the role charities play, and what they need, constantly evolve.
We interact with tens of thousands of organisations every year. With your skills and experience, you’ll help make the wealth of data we hold in our CRM system become meaningful insight that helps define how we work.
You’ll help make sure we have a robust data management strategy and work with multiple teams to find ways to connect our services with the people who really need them.
This is an exciting time to join the team. We’re founding a new Insight Hub which will change the way we use data. It will offer the whole team new opportunities for growth, innovation and development.
Equity, diversity and inclusion
NCVO is fully committed to equity, diversity and inclusion in our sector.
We want this to be reflected in the diversity of the people who work with us. We welcome submissions from people from all backgrounds and identities. We particularly welcome applications from under-represented groups in the voluntary sector and those with diverse, lived experience.
If you tell us you’re disabled (according to the Equality Act 2010) and your application meets the minimum criteria for each specification listed in the job description, we’ll interview you for the role. We’ll make reasonable adjustments during each recruitment stage to ensure it’s inclusive and works for you.
Shortlisted candidates will be asked to complete a pre-interview task and will have one week to complete the exercise. Interview questions will be shared in advance.
If you have access needs or require reasonable adjustments as part of the recruitment process, please email us.
Benefits for NCVO employees
NCVO offers attractive benefits including:
- 25 days annual leave for full time staff and pro-rata for part-time staff. After three years, annual holiday increases to 27 days. After five years it increases to 30 days (pro rata for part time staff)
- office closure between 25 December and 1 January inclusive
- the option to purchase or sell up to five more days each year
- five days volunteering leave (pro rata for part-time staff)
- two and a half extra wellbeing days off during the year
- enhanced pay for sick, maternity and adoption leave
- subsidised gym membership
- season ticket loan
- flexible working, including opportunities to work from home or off site
- monthly homeworking allowance for permanent homeworkers
- monthly office worker allowance for those who have to work from the office on a daily basis
- generous employer pension contribution of up to 8.5% of salary into our stakeholder pension scheme (linked to employee contribution)
- training and development opportunities
- the opportunity to join Hospital Saturday Fund health cash plan for free at the basic level of cover, or at a reduced rate for other levels of cover
- 24-hour free and confidential employee assistance programme.
We’re located a short walk from London King’s Cross station in a modern, accessible building overlooking Regent’s Canal.
About NCVO
We are the charities charity. For over 100 years, NCVO has stood shoulder to shoulder with communities, championing and celebrating voluntary action.
Our membership is made up of around 17,000 voluntary organisations across England, from small, grassroots community groups and social enterprises, to large, far-reaching charities.
We believe that communities are strengthened by voluntary action. We therefore want charities to thrive and be empowered to deliver for people and communities.
We focus on empowering charities and volunteers by making sure they have the knowledge, tools, and resources they need. We advocate for and with our members, giving voice to those not often heard, and harnessing the collective power of partners to ensure the voluntary sector is valued. We bring charities together so they can learn, connect, and create greater impact.
As the voluntary sector and volunteering adapt to new challenges and a changing context, so must NCVO. We are therefore prioritising work to evolve as an organisation to ensure we live our values of ambition, inclusion, openness and collaboration in everything we do internally and externally.
We have around 80 staff and income of more than £7m per year. With our members at the heart of everything we do, our mission is to unite to champion the remarkable role of charities and volunteers. Because stronger charities make for stronger communities.
NCVO is an equal opportunities employer and we welcome applications from everyone. Charity No. 225922.
Because our work is about highlighting women’s experiences and providing gender-specific services to women, all of our positions are open to women only (exempt under Equality Act 2010 Schedule 9, part 1).
We’re looking for an enthusiastic and proactive Enterprise and Sales Manager to drive and develop Clean Break’s commercial income generation, maximising the income potential of our building and expertise through an ambitious hires and training programme.
You will bring experience of driving commercial business in the cultural or charitable sector, with skills and knowledge of either launching new products or achieving success in breaking into new markets. You’ll have excellent client relationship skills, with experience of converting interest into sales and may have found success in brokering lucrative corporate relationships in a non-profit setting.
You’ll have a strategic approach to sales with experience of achieving targets and will be skilled in monitoring and analysing finances to develop concise reporting and sales projections.
You will be pivotal in securing new business for Clean Break’s training and hires offers, delivering strategic marketing plans and driving lucrative relationships with cultural organisations and businesses.
Please read the Recruitment Pack before applying for this role.
The deadline for applying for this role is 12pm on Monday 10 June 2024.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Salary: £42,000 - £44,000 (35 hours FTE) depending on experience
Hours: Full Time (35 hrs per week)
Place of work: Hybrid, with a requirement to attend our offices in Hatfield, Herts, at least 1 day per month.
Join Our Team!
We are looking for an experienced Business Intelligence Manager to lead and develop a function that supports our charity in making decisions based on data and insight. To establish a business intelligence centre of excellence, championing best practices, standardisation and data governance.
You will be leading and managing our Business Intelligence Team, including operational planning and budgeting. Helping to develop and deliver an annual operating plan that aligns with, and supports our strategic objectives. Working with our Senior Executive Team to ensure that our internal stakeholders are informed of the reach and impact of our work, and methods of improvement. You will be building excellent working relationships with all our stakeholders both internal and external.
As a member of the Management Development Forum, you will be expected to provide leadership across the organisation, including liaising with the Senior Leadership Team and deputising for the Head of Operations as required.
Full details of the Job Description and Person Specification are found in our Recruitment Pack, available on our website
Benefits of working for Crohn’s & Colitis UK
If your successful, your will be joining a dynamic organisation with an amazing culture. We offer competitive that include:
- 25 days’ annual leave plus bank holidays, increasing one day per year up to 30 days
- Pension scheme
- Flexible working options
- Enhanced maternity, adoption and paternity pay
- 24/7 Employee Assistance Programme
- Wellbeing programme
- Interest free loan for season tickets
- Cycle to work scheme
- Free parking and secure bike locks
- Training and development financial support and/or study leave
- Performance review and development scheme
About you
- You will have strong reporting and analytical skills
- Experience using a CRM database and business intelligence tools/software
- Experienced in managing and developing a team
- A technical aptitude, with an ability to quickly learn new software.
- You will be comfortable presenting and explaining complex data and intelligence in a way that’s accessible to all stakeholders. Writing reports and procedures, liaising with internal and external stakeholders and managers at all levels to influence others’ thinking and to negotiate with them, to achieve the required outcome.
About us
We're the UK's leading charity for Crohn's Disease and Ulcerative Colitis.
A diagnosis of Crohn’s or Colitis is life-changing. Over 500,000 people in the UK are living with a lifelong disease many people have never heard of, and for which there is no known cure.
Crohn’s & Colitis UK funds research, provides award winning information and support and raises vital awareness by increasing the public’s understanding of the conditions, and what it means to live with debilitating symptoms. But we need to do more. We need to be a louder voice in the marketplace. Our ambitious plans for 2024, will help to make a real difference to every supporter’s journey with us. If this excites you - join us!
How to apply
Please submit a CV and supporting statement outlining why you’d like to apply, how you fulfil the person specification, and what you feel you will bring to the role, so you’ll need to refer to the Recruitment Pack.
If you have any queries about this role, would like to have a conversation before formally applying, or if you have a disability and wish to request a reasonable adjustment at any stage of the recruitment process, please contact the email address stated within our recruitment pack
Closing Date: Monday 17th June 9.00am
We are an inclusive employer and offer equal opportunities to all regardless of an individual’s age, disability, gender identity, marriage or civil partnership status, race, religion or belief, sex and sexual orientation.
We are not a licensed sponsor at this time. Any offer of employment will be made subject to valid right to work in the UK being provided.
We will not be accepting any contact from Recruitment Agencies or Media Sales
Please ensure that you supply your supporting statement with your cv
We break taboos, drive pioneering research, bring people together & campaign to improve lives. We are leading the fight against Crohn's & Colitis
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Who we are
Speakers for Schools is the largest social mobility charity in the UK. We help to level the playing field between state and independent schools by giving all young people access to the same prestigious networks available to the top fee-paying schools.
We believe that by inspiring young people to explore their ambitions through our speaker programme, facilitating access to multi-day experiences of the world of work, and supporting young people to successfully seize opportunities available to them, then we can make a profound difference to the lives of young people, their future happiness and prosperity.
By 2028, our ambition is that every young person in the UK has access to high quality work experience. Yet today, less than half of young people leave secondary school having had any work experience whatsoever.
Role Summary
The Policy, Research and Impact Directorate ensures that the Charity is evidence-led, impact-focused, and continuously improving the quality of our programmes. Through our policy, research and investigation work we shine a light on barriers to success, to influence changes to Government policy and practice; through our impact work, we strive to deepen our understanding of the difference we have on life-chances of young people, and the combination of interventions that best enable them to successfully seize employment opportunities, post-school; through quality assurance of programmes, we ensure that the organisation and partners have a common understanding of best practice and the insights to continuously improve.
Key Duties / Responsibilities:
Strategic Purpose:
· Coordinate the collection and management of data related to our projects, programmes, and initiatives.
· Develop and maintain databases, spreadsheets, and other systems to organise and track relevant insight and information.
· Conduct basic analysis of quantitative and qualitative data to identify trends, patterns, and insights.
· Assist in the preparation of regular reports, presentations, and dashboards summarising key findings and outcomes.
· Collaborate with programme staff to ensure data is collected consistently and accurately according to established protocols.
· Stay up to date with relevant research and policy activity and provide support where necessary
The client requests no contact from agencies or media sales.
Are you passionate about developing a brand and helping drive engagement? If so we are looking for a brand expert to help us develop, oversee and execute our engagement strategy.
This is a new role within our team, and you will be responsible for helping to ensure that the Brooke brand is understood and loved both internally and externally. You will have the chance to work with colleagues across the charity ensuring that all customer-centric activities are on-brand, and you will make key strategic decisions on the scheduling of all comms. drawing on the latest data and insights, you will help maximise the impact of everything our public audience sees, championing the brand all the way.
We are investing in this role because we see it as key to the delivery of our 5-year plan. Responsible for three direct reports, across media, digital platforms and design, this is an exciting and varied role perfect for an experienced manager with ambition to help their team thrive.
This is an incredibly exciting time to join the charity, and to make your mark!
About you
You will be a confident and strategic manager, with a positive, forward-thinking and big-picture perspective and an awareness of emerging external trends. You will have experience of managing complex issues, remaining calm under pressure when handling several competing priorities. You will deploy excellent communication skills when helping different teams maintain brand discipline while managing their own busy workloads. Working both independently and with colleagues, and relying on your extensive experience, you will deliver on large-scale cross-team projects.
We offer our team a flexible and hybrid working environment, with great offices in the heart of the city (ping-pong table included) and we are focusing on improving our systems and insights to give supporters the best experience.
At Brooke, we celebrate diversity and the creative new ideas it brings. We actively encourage applications from all backgrounds, in particular global majority candidates, candidates from a social mobility background, disabled and neuro-diverse candidates, and candidates under 25 as these groups are currently under-represented at Brooke.
We are aware that studies have shown that women and global majority candidates are less likely to apply for a role if they feel they do not meet the full criteria of the job description. If you feel you meet the majority of the criteria, we would love to hear from you.
We offer a variety of flexible working options to best support our staff and to ensure our working practices are as inclusive as possible.
We will be holding first-round interviews w/c 24th June 2024.
CoppaFeel! is looking for a detail-oriented Database and Insight Manager who has experience working with Beacon CRM or other relational databases. This newly created role will support our digital transformation as we move onto a new CRM system and will have ongoing responsibility for our database and supporting information flows for teams to improve insight management.
This role is ideal for someone who is methodical, enjoys working with data and has experience maintaining a database. Our Database and Insight Manager will work across all departments and create insight reports for all our teams, including fundraising and marketing to inform public fundraising appeals and marketing communications.
About CoppaFeel!
CoppaFeel! is the first breast cancer charity in the UK to create awareness amongst young people that checking their chest regularly could save their life. Our mission is to ensure all breast cancers are diagnosed early and correctly and we are about more than discovering a cancer diagnosis, we are about empowering ourselves to be proactive about our own health and body, as well as our outlook on life. It is about knowing your boobs and pecs and being confident that if you do find something, you know what to do.
Key Responsibilities
- Lead the development and delivery of a new CRM strategy at CoppaFeel! to ensure we continue to develop a culture where we use data to make informed decisions.
- Support the project management of the onboarding process of our new CRM provider Beacon, working collaboratively with project leads and delivery agencies.
- Collaborate with all directorates to manage data, maintain stakeholder records and communication preferences.
- Support data cleansing on our current database eTapestry, assessing existing data for migration to the new system later this year.
- Lead the ongoing training and support to colleagues on Beacon CRM database.
- Ensure our database and other data solutions comply with data standards and maximum value can be obtained from the data captured.
- Create dashboards and visualisations, providing insights to enhance how CoppaFeel! measures impact and tracks performance.
- Create and manage bespoke reports to provide insights for teams.
- Improve the data flows from third party software to our CRM system, supporting colleagues with its functionality.
- Translate data into easy to understand information and reports.
- Identify improvements to data processes (Eg collecting / collating data/ automations etc) and project manage their implementation.
- Work collaboratively across CoppaFeel! to collect user requirements for new and existing data products.
- Responsible for data imports and data flows.
- Maintain and manage consent on the CRM ensuring GDPR compliance.
Skills, Knowledge, and Personal Attributes
- Demonstrate experience of one or more enterprise level CRM management.
- Quick to learn new systems and proficient with technology.
- Experience of creating processes and delivering information using data insight to improve an organisation.
- Experience using data to improve fundraising and/or customer communication and management.
- Demonstrate knowledge reporting capability and internal communications of data and insight, to continually measure performance.
- Experience of project management in a digital environment.
- Ability to communicate and collaborate effectively across the organisation
- Analytical mindset with excellent attention to detail, thorough and accurate
- Problem solver with a can do attitude
- Good understanding of GDPR
- Strong numeracy
Terms
Annual Leave: 22 days annual leave (+ public holidays, 1 day of leave on your birthday and our Founder’s Cancerversary)
Notice Period: 2 months
CoppaFeel! welcomes applications from black, Asian and minority ethnic candidates, LGBTQ+ candidates, candidates with disabilities, and from men, because we would like to increase the representation of these groups within the charity. We promote equality, diversity and inclusion in our workplace and make recruitment decisions by matching the charity's needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We are keen to encourage a diverse range of perspectives, skills , experience and knowledge at the charity.
To apply, please visit our jobs section on our website and submit your CV along with a Cover Letter. The closing date for this vacancy is the 19th June, with first round interviews to commence week commencing 24th June.
Unifrog’s mission
We’re on a mission to level the playing field when it comes to young people finding and applying for their next step after school. We're achieving this by bringing all the available information into one single, impartial, user-friendly platform that helps students to make the best choices, and submit the strongest applications. We also empower teachers and counsellors to manage the progression process effectively.
Our outlook is global - we work with schools and universities all over the world, from the US to New Zealand, and from Italy to Hong Kong. We want to make it so that young people can compare every opportunity taught in English, wherever it is in the world, and have all the support they need to make successful applications.
We have a clear social purpose, and we’re hugely ambitious. We already work with over half of UK secondary schools, and hundreds of international schools. We are growing rapidly in terms of the number of our customers, in terms of how much they use our platform, and in terms of the breadth of products we offer (check out this video to hear more about the Unifrog platform).
Our team is at the heart of our business and is integral to our success. We work hard to foster a culture of openness, happiness and innovation, and we commit to helping every individual learn and grow so that they can reach their full potential. We want to hire talented people, whatever their background. If you are excited by our mission and are ready to work hard, please don’t hesitate to apply. We look forward to hearing from you!
We believe in the power of diversity. If you are from an ethnic minority background, we would like to strongly encourage you to apply.
Employer partnerships at Unifrog
Unifrog provides employers with a comprehensive talent attraction and development offering, with a holistic approach to our partnerships. The Employer Partnerships team brings local and international employers closer to our Unifrog schools, students and teachers. We focus on three key areas:
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Building brand awareness
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Increasing talent attraction and/or diversity of hires for apprenticeship opportunities
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Supporting corporate social responsibility through our school sponsorships
This allows employers to centralise their engagement with the future workforce via one partnership.
This is the newest element of the Unifrog team and since starting work with employers in March 2022, we’re now partnered with over 80 organisations from across all sectors and industries to support them with their talent attraction and brand awareness.
We’re increasing growth through providing unique tailored partnerships for employers; ranging from partnerships that centre around a virtual course to support students in developing their skills (while increasing brand awareness), to partnering with Unifrog schools in areas of high levels of disadvantage via our school sponsorship programme, which brings outstanding careers guidance and networking opportunities with employers and universities to the students, schools and parents/carers who need it most.
The role and your key responsibilities
As Employer Partnerships Manager, your role is to grow our employer partner numbers and support our existing employer partners to get the most out of their partnership with us. A fundamental element of our work with employers is to make sure they’re adding genuine value to our student and teacher community.
Your key responsibilities will include:
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Make sales to employers
Working with our New Business Lead and the wider Employer team, you’ll secure and conduct meetings with employers in which you’ll listen to their needs, communicate our mission to them, demonstrate our offering and seek to secure their ongoing subscription.
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Maintain excellent relationships with existing partners and secure their subscriptions
You’ll onboard new partners, conduct regular check-in calls and consultatively support our employer partners to make the most of their partnership with us. It’s crucial that you maintain a sky-high resubscription rate.
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Delivering our existing services for partner employers
As the partnerships manager for your employers, you would be responsible for delivering on the different aspects of the partnership, including:
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Matching campaigns
Support your partners to identify events and opportunities they’re running that will be of interest to students using Unifrog, and work with our Employer Engagement Coordinator to add them to our system.
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Webinars, online fairs and in-person events
These events are another way for our partner employers to interact with our community of students and teachers. From virtual careers fairs, skill development webinars to in-person insights days, we strive for all our events to be useful, impactful and enjoyable for everyone taking part.
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Help develop new ways for our employer partners to add and receive value
The employer offering is continually evolving, and we’re keen to keep adding more ways in which we can add value for students and teachers using the Unifrog platform, and value to our employer partners as well. At Unifrog, we innovate quickly, and it’s everyone’s job to be creative. We want you to play your part in coming up with new services we can deliver which add value to all parties.
What we’re looking for
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Resilient, and motivated to exceed targets
Our sales and resubscription targets are ambitious but achievable. You’ll need to be determined to meet and exceed them.
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Active listening
Our employer offering is a bespoke partnership, based on the objectives of our employer partners and how their goals align with the needs of our student and teacher audience. You’ll need to be an outstanding active listener, and be able to facilitate consultative discussions with potential and existing partners.
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Personable, with a track record of excellent relationship management
At Unifrog we’re known for our excellent customer service. You’ll need to provide fantastic support for your partner employers.
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Strong communication skills
You’ll be in frequent communication with lots of different people, both within Unifrog and externally - this will be in person, written, over the phone and via video call. You’ll need to be an outstanding communicator, and prepared to speak on panels and present at conferences.
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Attention to detail
Whether it’s marketing collateral or an email to a partner organisation, it’s important you have the skills and discipline to carefully check our employer focused content and communications.
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Proactive attitude and willingness to get stuck in
You need to be excited about going beyond the core responsibilities detailed above to improve what we do and make it a success.
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Data analysis
You will be expected to organise and interpret data to help employer partners make decisions about their partnership which will lead to securing new business and renewals. You need to be confident using google sheets, excel and powerpoint to create easy to understand visual representations.
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Relevant experience
We are more interested in people’s attitude and ability than their work history, but previous experience in Early Talent, Apprenticeships, Diversity and Inclusion or the Education sector would be an advantage.
Working together
This is an exciting opportunity to join our growing Employer Partnerships team. You’ll work alongside several other teams at Unifrog too, including people on our marketing, data analysis, and school facing teams. You’ll be line-managed by the Head of Employer Partnerships.
Benefits
Head to our jobs page for a full list of the excellent benefits we offer our team.
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Join one of ‘the best organisations to escape to’ and help transform careers and destinations in schools.
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Become part of a committed, dynamic, and growing company. We want to build our team for the long term: if you do well, we will do our best to make sure you want to stay at the company for a long time.
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Professional development is important at Unifrog. You will define your own 6-month objectives and will be supported by your line manager and the rest of the team to achieve them. You will have an annual training allowance to spend on what you need to grow and progress.
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Influence the company’s direction: we love to promote great ideas, wherever they come from.
Key details
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Base salary of £37,000 plus commission and a share in a company-wide bonus (£50,000 OTE). Grade B.
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Full-time.
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Working hours are 8:30am to 4:30pm or 9:00am to 5:00pm Monday to Thursday, and 8:30am to 4:00pm, or 9:00am to 4:30pm on Friday.
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28 days paid holiday per year (plus bank holidays).
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Work remotely or in our London office.
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Start date: as soon as possible, but no later than the 2nd September.
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We can only consider candidates who have the right to work in the UK.
Application process
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Deadline: 10:00 AM (BST) on 10th June 2024.
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Stage 1: Application form (~1 hour)
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Visit our website to upload your CV and complete the questions and tasks below. Please note that we do not review CVs at this stage of the application process, so please be as specific as possible about your experience.
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i. With reference to the job description and your experience, what makes you an excellent candidate for this role? (250 words)
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ii. Identify a way that a major employer could add value to our student and teacher community, as well as a way that they could receive value from a partnership with Unifrog. How could Unifrog potentially facilitate each of these examples? (250 words)
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iii. What do you feel are the 3 most common barriers employers face when trying to engage with students? How do you think a Unifrog partnership could break these barriers down? (250 words)
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Stage 2: Phone task (15 minutes)
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Stage 3: Video call interview (1 hour)
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Standard Q&A from a panel of three, including questions about your experiences and how these relate to the role, and scenario questions based on common situations you might face (plus time for your questions)
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Phone interviews will be held throughout the application window. Video call interviews will be held w/c 17th June 2024.
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Your answers are an opportunity to let us know more about your motivations and experience. While we understand that candidates might want to use AI to improve parts of their application, we strongly encourage you to write your answers independently.
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Please note, we compare all answers to an AI generated answer. Where we suspect AI has been used to write the majority of the answer, this will be taken into consideration when scoring.
Inclusion and diversity at Unifrog
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Within the company we try to foster a culture of innovation, and a happy working environment, both because this is the right thing to do, and because we think this results in the most effective team. To this end we believe in open communication, celebrating successes, supporting each other, not being afraid to be wrong or to fail, and promoting good ideas wherever they come from.
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As a platform that supports teachers and students from a huge variety of backgrounds it’s important that our team and leadership reflects this diversity. This is something we are actively working towards and prioritising. We want to embed diversity, equity and inclusion across everything we do, continually evaluating policies and practices to make sure they are inclusive and equitable.
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To make sure everyone’s voice is heard and people have the opportunities to learn to be better allies in the workplace, we encourage the team to share what they’re celebrating, facilitate training and group discussions, and seek regular feedback about what more the company could do to help people feel included.
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To ensure that our recruitment process is consistent and fair, we anonymise your application and therefore do not see your name, personal, educational or professional background. We also randomise the order of responses so that it’s less likely that a candidate is advantaged or disadvantaged by where their answers appear compared to other candidates.
CRM Project - Workstream Lead
Do you have previous charity experience working with CRM integration? Are you able to work flexibly on projects as well as Business As Usual? Yes, then please do keep reading as we may have the perfect role for you.
We are recruiting for a brand new role on a 12 month fixed term as a CRM Project Workstream Lead. This is full time (37.5 hours per week). We have a brand new office in London which we would love to see you work at, for 2 days per week, to connect with your team. We are flexible where the remainder of your work can be done.
What you will do as the CRM Project Lead?
· Ability to manage deadlines and project work
· The ability understand and interrogate new & existing CRM operational processes to ensure they are fit for purpose and future proof
· Ability to build working relationships with both internal and external stakeholders
· Bring exceptional knowledge and experience of CRM Fundraising processes (ALMS. Net)
· Act as the key Fundraising Operations team resource to progress the CRM project through each key phase from Discovery to Go-live
If this sounds like the role for you please apply now with an up to date CV and answer the additional questions to support your application.
This role will close on Wednesday 12th June for shortlisting and interviews will take place w/c 17th June.
We are an equitable, diverse and inclusive organisation and we particularly welcome and encourage disabled applicants and those from the Black and Asian communities to apply for the role as they are under-represented within the workforce.
Benefits
As well as knowing that what we do is making a positive difference to people’s lives, you will receive fair pay and have access to a wide range of rewards and benefits as one of our employees.
· 24 days holiday (plus bank holidays) increasing with long service plus the ability to buy up to another 10 days via our HolidayPlus scheme
· Service related sick pay when 6 month probation is completed
· Eligibility to join Mencap Pension Plan where Mencap matches contributions up to 5% on a salary sacrifice basis meaning NI savings. If you don’t join the Plan you start, you will be auto-enrolled after three months with us.
· Membership of Mencap Pension Plan to include up to 3 times salary death in service live cover AND Income Protection of 50% salary to be triggered at 26 weeks of long term sickness
· Discounts and cashback from 3% to 30% at high street shops including major super markets, cinemas, gyms, leisure/theme parks, holidays and much more via Mencap Extras
· Opportunity to purchase a health cash plan to claim towards dental, glasses, therapy etc.
· Free access to round the clock employee assistance program for advice and support
*T&C's apply based on contract
About Mencap
We work in partnership with people with a learning disability, and all our services support people to live life as they choose. Everyone wants a purposeful job - to do something meaningful. At Mencap, we can give you that. You will have opportunities to develop as a person, colleague, leader and activist. We want to make you feel inspired to reach your potential.
Our work includes;
· providing high-quality, flexible services that allow people to live as independently as possible in a place they choose
· providing advice through our help lines and web sites
£37,300 - £40,300 per annum
Permanent, full-time (37.5 hours per week)
Hybrid working with regular travel to our London Bridge Office
What the job involves
Ready to dive deep into the world of data and turn insights into action? Join our Customer Insight Team to do just that! We're not just about crunching numbers; we're about crafting innovative strategies that connect real needs with organisational goals, leading to impactful campaigns, and ensuring our audiences needs are at the heart of everything we do.
As our Senior Data Insight Analyst, you'll be at the forefront of understanding customer behaviour to steer our decision-making process. Working closely with our Data Insight and Analysis Manager, you'll devise the optimal approach to using our data to unearth valuable insights that inform our strategy and tactics.
What’s more - you'll be the driver of a variety of analyses that shape the future of our planning and review processes. Plus, you'll get hands-on in designing interactive business dashboards that bring data to life, fostering a culture of visual analytics across the organisation.
Further, you'll have the chance to expand your horizons by diving into our cutting-edge data science platform. Get ready to explore the world of machine learning and AI, building models that help us to better understand customer behaviour that will guide future campaign initiatives.
With collaboration across the organisation of high priority, you'll work closely with various stakeholders to optimise data usage, share best practice, and champion an insight-driven culture throughout the organisation. As a key member of the insight team, you'll lead the charge in prioritising data and insight in everything we do.
What we want from you
We're on the lookout for a Data Insight Analyst who's ready to dive deep into the world of data-driven decision-making.
If you're someone who gets a kick out of using data to tackle real-world challenges and shape organisational strategy, then you might just be the perfect fit for our team. You'll need to be comfortable working with large datasets, flexing your data mining and customer profiling muscles.
Experience-wise, we're looking for someone who's no stranger to analytics software like Tableau, Faststats, or similar tools. When it comes to databases, you should be fluent in SQL and have an ability to optimise the use of data from across various sources.
First-hand experience with CRM systems such as Raiser’s Edge would be advantageous, especially in the charity sector, and if you're curious about data science or even have experience in this area, even better.
Apart from excellent analytical skills, you’ll have an inquisitive mind and love solving problems. We are looking for a strong communicator, confident at delivering your analysis outcomes whether that’s to a room of colleagues or chatting with stakeholders, your ability to convey complex insights in a clear and compelling way will be highly valued.
So, if you're ready to join a team that's all about using data to drive change and make a difference, we want to hear from you!
Why work with us?
Every man needs to know about the most common cancer in men – prostate cancer. It’s a real and present danger that takes over 12,000 of our dads, grandads, brothers and friends each year.
Prostate Cancer UK is the largest men’s health charity in the UK. We have a simple ambition – to stop prostate cancer damaging lives. We invest millions in research to revolutionise testing, treatment and care. We’re blazing a trail to a screening programme that could save thousands of lives with regular, accurate tests for all men at risk. And we work tirelessly to spread the word about risk and offer specialist support to people living with the disease.
Work with us and you’ll see your efforts pay off as we give men and their families the power to navigate prostate cancer.
Our commitment to equity, diversity and inclusion
At Prostate Cancer UK, we believe that equity, diversity and inclusion are essential to building a strong and innovative workplace that represents, and can advocate for, the communities we support.
It’s our ambition to become an anti-racist organisation, and our mission to advance racial equity in the diagnosis and treatment of prostate cancer.
We’re continuously learning more about the needs of our colleagues, and have three amazing People Networks, sponsored by our Leadership team: Pride, Mind & Body and Multicultural.
Ways of working
Our hybrid working approach combines the best of flexible working – a positive work/life balance, inclusive and accessible platforms, and online information at our fingertips.
Next steps
More information on what we offer, as well as the role, can be found on our vacancies page. Please download our job profile document (job description) with our ‘How to apply’ section sharing the key points to refer to in your application and to apply, please visit the website via the apply button.
The closing date is Sunday 2nd June 2024. Applications must be submitted by 23:45 UK time.
Interviews: By arrangement. Currently scheduled for the week of Monday 17th June 2024.
Prostate Cancer UK is a registered charity in England and Wales (1005541) and in Scotland (SC039332). Registered company number 02653887.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for someone to manage our most precious asset, our Lived Experts Research Community, helping us to develop and grow the Community further to have an even bigger social impact in businesses.
This is an ideal role for someone with an interest in qualitative insight, lived experience and social impact. You will manage the community, be the main point of contact for community members, help develop the community, work with clients and take part in insight-gathering projects.
Our purpose at Three Hands is to create business value and social value, hand in hand. Three Hands Insight is the Social Insight arm of Three Hands, focused on enabling businesses to gain insight from charities and ‘lived experts’ in a wide variety of societal issues and vulnerability circumstances.
Current and recent projects and clients include the Inclusive Design Panel for NatWest, a series of vulnerability insight sessions for Lloyds Banking Group and testing back-up power solutions for vulnerable people for energy companies.
Please see the attached job description for more information on Three Hands Insight, the areas of responsibility for the role and the skills and interests were are looking for...
Our purpose at Three Hands is to create business value and social value, hand in hand.
The client requests no contact from agencies or media sales.
Impact and Insights Officer
We are looking for someone who has the ability to bring technical analysis to life in a youth work setting and can communicate insights in an accessible style to different audiences. You will be passionate about embracing the power of youth work and be keen to support youth zones in evidencing the impact created with young people.
This is a brand new, unique role to be an impact catalyst across both Carlisle and Barnet youth zones, generating support and building towards a ‘culture of impact’ in both organisations such that outcome measurement and impact reporting becomes routine and ‘every day’.
Position: Impact and Insights Officer
Location: Home-working combined with a minimum of 8 days per month across both Barnet and Carlisle youth zones (travel expenses will be covered as part of the package)
Salary: £38,000 – £42,000 (dependent upon experience)
Hours: Full-time (37.5 hours/week)
Contract: Fixed Term Contract – 3 years
Benefits: Agile working organisation with flexibility in working hours; 25 days annual leave (rising to a maximum of 30 days with length of service) plus bank holidays, birthday leave and annual leave purchase scheme (from day one of employment); company matched pension; company sick, maternity, paternity and adoption pay; voluntary benefits with discounts on health and wellbeing, retail and leisure.
Closing Date: 9am, Tuesday 4th June 2024
About the Role
You will lead on data analysis and reporting on the data held in Salesforce CRM, improving both the quality and quantity of monitoring and evaluation processes, driving improvements in data capture through training and upskilling the Youth Work team, strengthening the ability of both youth zones to demonstrate the measurable impact of youth work delivered.
You will also be responsible for measuring and demonstrating both charities’ impact to stakeholders; authoring and providing the necessary data to the leadership and fundraising teams and Board (as required), annual publications such as Trustees Reports and annual Impact Reports. Innovation is a key aspect of this role, involving the introduction and embedding of new methodologies to enhance the qualitative data capture process.
You will collaborate closely with a cross section of teams within the youth zones, working with the Youth Work delivery teams to feed data into decision making, and with the Communications and Fundraising teams to provide impact measurement and analysis content for use with stakeholders and in donor reporting. Furthermore, it will align impact and data work with national and local policy, and use national census, health, police and other statistical data to position both youth zones for new income generation opportunities.
About You
You will have experience in data analysis or a similar role, including handling large datasets, using data to derive insights and data-led decision-making and of using data visualization tools (e.g., Tableau). You will bring impact expertise and creativity to create buy-in and drive improvements in data capture, with the ability
This role requires someone who can bring impact expertise and creativity to create buy-in and drive improvements in data capture; and someone who is keen to work flexibly and closely with teams of passionate youth workers and who is unafraid of the challenge presented by Youth Zones in two very different geographic locations.
As a growing and ambitious charity, you will be offered responsibility, variety and the chance to work with a team wholly invested in providing young people the opportunity to fulfil their potential.
About the Organisation
A national charity that believes all young people should have the opportunity to discover their passion and their purpose that fund and build state-of-the-art, multimillion-pound youth centres called Youth Zones in the country’s most economically disadvantaged areas. The organisation trains the amazing people that run them and offers continuing support to youth zones nationwide through a national network of independent youth charities,
As an equal opportunities’ employer, we welcome applications from under-represented groups; in particular from Black, Asian, Mixed Race & other ethnically diverse individuals, people with disabilities, and members of LGBTQ+ communities. Our dedicated Equality, Diversity & Inclusion Group, with support from the Senior Leadership Team, is actively promoting and advancing diversity and inclusion, ensuring a culture where everyone can be themselves and thrive.
You may have experience in areas such as Impact, Insight, Impact and Insight, Impact Officer, Insight Officer, Impact and Insight Officer, Evaluation, Impact and Evaluation, Evaluation, Impact and Evaluation Officer, Data Analyst, Database, Data Officer, Data and Impact Officer, Data Insight, Data Analyst and Impact.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Settle is a charity that supports young adults as they leave the care system and move into their first home. We provide intensive one-to-one support addressing practical life skills, sustaining a tenancy and managing emotional wellbeing. Our preventative approach to homelessness helps care-experienced young people to make long-lasting changes and thrive.
This is an exciting time to join Settle as we look to invest in and grow our fundraising and development capabilities. As Trust and Foundation Fundraising Manager, you’ll be working to generate income which will enable Settle to expand its reach, achieve its strategic goals and, ultimately, make a real difference to the amazing young people we serve.
You’ll work closely with our senior leadership and support team to help deliver our fundraising strategy. Reporting directly to our Head of Fundraising, you’ll lead on writing grant applications, reporting to funders, managing our prospects pipeline and developing and nurturing long-lasting and rewarding relationships with Trust and Foundation funders.
As a potential candidate, you’ll bring at least two years of grant-writing experience to the role and a strong track record of securing 5-6 figure sums. This is an ideal opportunity for someone looking to step up to a managerial role, or someone already established at that level.
In joining Settle, you’ll be joining a fast growing and truly impactful organisation with lots of opportunity for progression and development within our friendly team. We are proud to have been voted one of Escape the City’s Top 100 companies to ‘escape’ to in 2021. In our recent Staff Satisfcation and Wellbeing Survey, 93% of employees said they'd recommend Settle as a good place to work.
Benefits
- Flexible working arrangements
- 40 days paid leave per year: 25 days annual leave, 8 bank holidays, 3 days between Christmas and New Year and 4 wellbeing days
- Strong commitment to professional development with a dedicated training budget
- Annual performance and pay progression reviews
- Up to 5% pension contribution
- Scope to take real ownership in a fast-growing charity
- Cycle to work scheme
- Employee Assistance Programme offering free therapy
- Work phone and laptop
- A supportive and inclusive culture with regular team social events
What we're looking for
You care about improving the lives of our young people
You’re deeply committed to our mission and will go the extra mile to ensure young people are receiving the best quality support they deserve.
You have outstanding writing skills
You’ll have a track record of writing high quality applications to trusts and foundations with a keen eye for detail and an understanding of what funders want to see in an application.
You’re great with people
You’re going to be working with colleagues, partners and young people from a range of backgrounds. It is essential that you demonstrate the compassion and communication skills to build good relationships, and that you are dedicated to embedding equality, diversity and inclusion into all areas of your work.
You take a strategic approach
You apply a considered, research-informed approach, both when identifying and approaching funders. You manage our fundraising pipeline and prospects with the bigger picture in mind, but are also meticulous in your attention to detail, recognising the rigour required in collecting data and in record-keeping, as well as the nuances of grant-writing. You are exceptionally organised and can manage multiple funding deadlines.
You are proactive
You will take ownership and responsibility for Settle’s Trust and Foundation fundraising, and you’ll be able to take initiative as well as instruction, leading on projects independently as well as working collaboratively with other team members when required. You will be able to prioritise your time effectively and approach tasks strategically to reach targets.
You are reflective
You’re continually looking for opportunities to learn and improve, both on your own practice and on Settle’s fundraising practice more broadly. You’re able to recognise areas for development and demonstrate an appetite for continual professional development and growth. You use data and evidence to make decisions and are able to recognise and learn from mistakes. You view feedback as a gift and use it to shape your practice.
Our vision is a 21st century Britain where no young person is homeless and all young people get a fair chance at doing well.
The client requests no contact from agencies or media sales.