Customer jobs in london
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Trusts and Grants Fundraising - Tasks and Responsibilities
- Research and identify new trust and foundation prospects.
- Draft and submit high-quality funding applications and reports.
- Maintain a calendar of deadlines and stewardship activities.
- Record and track pledges, donations, and grant income.
- Ensure that all reporting is completed in a timely and professional manner.
- Work closely with the Education and Operations teams to ensure they have all the information they need to deliver work related to restricted funding.
Fundraising Administration
- Maintain accurate records in Salesforce and ensure data integrity.
- Reconcile income records with the finance team.
- Process donations and Gift Aid claims.
- Support income tracking and reporting.
Supporter Care
- Ensure timely and appropriate donor thanking.
- Respond to supporter queries via email and phone when needed.
- Assist with donor communications and stewardship planning.
- Working with the Comms and Operations Teams to assist with fundraising marketing, website and social media content.
- Working to consolidate and grow our group of recurring donors.
- Support with processing payments and donations online, in-person and over the phone, depositing cheques and cash donations.
- Help manage the stewardship calendar for major donors throughout the year.
Events Support
- Help coordinate logistics and communications for fundraising events.
- Track income and pledges from events like the Annual Lunch.
- Support with ticketing, invoicing, and donor follow-up.
Collaboration and Compliance
- Work closely with colleagues across fundraising, finance, comms, and operations.
- Ensure compliance with GDPR and data protection regulations.
- Contribute to a positive, collaborative team culture.
The client requests no contact from agencies or media sales.
Do you want to support people with mental health issues in a moment of crisis? Are you calm, non-judgemental and able to work effectively with people experiencing distress?
If you can embody our values of Hope, Courage, Togetherness, and Responsiveness, and want to help others build resilience and manage their wellbeing, we’d love to hear from you.
Crisis Café Support Worker
Reference: 293
Responsible to: Crisis Cafe Coordinator
Working Base(s): Watford (expectation to travel whenever necessary: Stevenage, Ware and Hatfield – mileage paid when not working at home base)
Salary: From £24,336 Per Annum FTE (pro rata for part time hours)
Hours: Part-Time (22.5 or 30 hours per week)
Work pattern: Working 3 or 4 out of 7-day rota, 17:30 - 01:30.
About the Service
Our Nightlight Service is proud to provide urgent support, crisis intervention and emotional support to people experiencing a mental health crisis in Hertfordshire as an alternative to statutory pathways.
We provide support to adults across Hertfordshire 7 days a week, 365 days a year through our helpline, crisis centres, crisis cafes and a weekend Crisis House. We aim to provide a safe space for people in crisis to talk and feel supported, be listened to without judgement, access relevant support with problem solving and facilitate access to external services when necessary. As a member of our team you will work closely with service users in crisis by using a person-centred approach as to ensure that each individual is supported with dignity and respect.
The objectives of Hertfordshire Mind Network’s (HMN) Nightlight Mental Health Crisis Services are:
- To improve the mental wellbeing of people experiencing mental health crisis in Hertfordshire.
- To increase early access to help for people experiencing mental health crisis in Hertfordshire, by providing a clear and effective pathway to services provided by Herts Mind Network and other third sector and statutory providers.
- To contribute to an improvement in individual mental wellbeing.
- To remain a source of independent support for all clients.
- To provide an alternative pathway to people in distress and crisis to support better outcomes and reduce the demand on statutory crisis services and emergency services.
At the Crisis Cafes we promote and enable people to access support in a way that suits them, whether that’s through talking to someone or simply by providing a safe space to have time alone or engage with trained staff.
About the Role
Mental Healthcare Support Workers are key members of staff delivering the Nightlight Mental Health Crisis Service, taking part in a rota covering 7 days per week, ensuring the delivery of quality crisis support services and instilling Hertfordshire Mind Network’s values throughout the crisis cafe and helpline provision. Working closely with other staff (bank staff, volunteers), coordinators, team leaders and Crisis manager to ensure services are of the highest quality and support the continued growth and development of the service.
By honouring the individual experience of each service user, we are able to respect their autonomy as well as encourage and facilitate positive steps towards management of crisis and recovery.
Whilst experience is advantageous, the most important thing to us and the people we support is having the right values, skills and commitment to delivering high quality, person centred mental health crisis support.
We offer:
- Annual leave entitlement of 25 days per year pro rata, rising in increments to a max. of 29 days after 5 years employment (plus 8 days Bank Holidays)
- An additional day of leave each year for your birthday following completion of probation period.
- Ongoing training relevant to your role.
- An Employee Assistance Programme.
- Health cover (after 6 months employment) – compensation payment for Optical, Dental, Chiropody and Therapy Treatments.
Closing date for applications is 31st July 2025
Interviews to be held week of 11th August 2025
Please note: We reserve the right to close this advertisement early if sufficient applications are received so would encourage early applications.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
Equal Opportunities
We welcome applications from all suitably-qualified candidates, irrespective of gender, disability, marital or parental status, racial, ethnic or social origin, colour, religion, belief, or sexual orientation. In addition, during the various stages of recruitment, specific measures can be taken to ensure equal opportunities for candidates with disabilities or special needs.
Hertfordshire Mind Network is committed to the Disability Confident and Mindful Employer charters. We actively recruit staff who have a lived experience of mental ill health. We recognise and value the unique combination of skills, knowledge and perspective that employing people with a lived experience, at all levels across the organisation, brings. We create an environment where the sharing of experiences and vulnerabilities to support others and create positive change is welcomed and work towards breaking down the ‘them’ and ‘us’ culture. The organisation is committed to nurturing peer relationships that allow all staff to thrive.
No agencies please.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Us
Bridges Outcomes Partnerships (BOP) is a not-for-profit social enterprise that works alongside Government, community groups and specialist Delivery partners to design and deliver vital services that support people to improve their lives, in areas ranging from housing and employment to education and health & wellbeing.
The role of BOP spans project development (working with Government and others to design and launch the service), project management (coordinating the delivery phase, managing performance, and liaising with the various stakeholders) and project finance (funding the project until it starts to earn outcomes payments). Our own funding comes from a group of pioneering social investors, including The Office for Civil Society, Big Society Capital, Pilotlight, Trust for London, who, like us, are motivated by improving lives and changing the system for the better.
This is an exciting opportunity for someone who wants to make a difference and is passionate about using data to change lives.
About the opportunity
As an Impact Analyst you will work within a team of skilled analysts. A key programme you will become an integral part of delivering will be a community based, preventative emotional resilience and wellbeing pilot called Turning Tides
Turning Tides is a two-year pilot programme testing innovative means of protecting and promoting the mental health and wellbeing of vulnerable young people along the North Yorkshire Coast. The programme leverages local organisations and their expertise, providing each young person a dedicated coach who works to identify a participant's strengths and ambitions – and takes a community-based asset development approach to match those goals with opportunities in the local area.
Responsibilities
Your responsibilities will include.
· Overseeing all data related aspects of the programme including data collection, extraction, cleaning, analysis, reporting, and presentation.
· Gathering and analysing quantitative and qualitative data to measure the impact of service innovations for the programmes you are working across. Produce regular reports and insights that aid decision making to continuously improve programme design.
· Taking initiative to propose and implement relevant analyses to the project to maximise positive impact for participants with the programmes you are supporting.
· Building relationships and working at times directly with Delivery Partners (VCSE organisations who are delivering the frontline services for the programme) to ensure they are able to use the data systems accurately and effectively,
· Identifying opportunities for process automation and improving utilisation of management data by colleagues across the programme.
· Supporting the Programme Lead on all operational and project management needs, including coordination of team activities and providing other administrative support.
· Working with the Investment Lead and colleagues in Finance, to ensure invoices for outcomes achieved by participants within programmes are processed.
· Engaging with other analysts across BOP to share learnings from your own project and implement learnings from other projects in your own.
Competencies
To take on the above responsibilities, we will be looking for you to demonstrate strengths in the following competencies:
· Curious and Inquisitive: You crave knowledge and consistently seek learning opportunities. You look for patterns and ask questions that nobody else has thought to ask.
· Data and Analytical Skills: You are good with numerical data and analysis and are able to accurately assimilate information and develop critical insights to inform decisions.
· Passion and desire to make a positive difference to the lives of vulnerable people.
· Problem Solving: You can make sense of something complex and recommend practical solutions.
· Adaptable: You can adapt easily to changes in work. You are flexible and act as an advocate for change.
· Communication: You can confidently communicate your ideas verbally and in writing. You can simplify complexities and adapt your communication so others can understand.
· Autonomy: You take ownership of your tasks and can plan and manage your own time to achieve them.
· Relationship Building and Teamwork: You can build credible and trusting relationships both internally and externally.
· Attention to Detail: You are detail focussed and you ensure the work you produce is accurate and of a high quality.
· IT and Data Analytic Skills: You have an excellent working knowledge and understanding of Excel and PowerPoint, and you embrace the opportunity to learn new IT applications.
· Previous Power BI experience would be highly desirable and experience of working on a CRM (such as Salesforce) would also be beneficial for this role
What we will offer you
• We are a flexible employer and we will support you to ensure you achieve a healthy work life balance.
• You will be joining an incredibly dedicated, vibrant, dynamic and talented team of people who are deeply passionate about services which improve people’s lives and public sector reform.
• You will get 25 days’ annual leave plus 8 days for bank holidays plus a birthday leave day and 2 additional ‘gifted’ day/s between Christmas and New Year.
• We offer a Salary Sacrifice Pension Scheme.
• We offer 4 x Life Insurance, Income Protection Insurance and Wellbeing benefits & resources.
• We also offer Private Medical Insurance on successful completion of your probation period (for permanent roles)
• You will be able to access Learning and Development opportunities.
Application process/next steps
Please note we are only accepting applications via the 'redirect to recruiter' link to the Applied platform.
You’ll answer some questions that are related to the day-to-day job and will be asked to upload your CV. Your answers will go through our sift process: all answers will be anonymised, randomised and then reviewed by a panel of reviewers.
NB To keep your response personal and genuine, we ask that you don't use AI tools (like Chat GPT or others) to answer the applications - we're looking for your own voice and experience to come through.
If you are shortlisted, we’ll invite you to the next step, which will be first and second round interviews with some of our colleagues. Once we have concluded the process we would like the successful candidate to start in mid August if possible.
We will be taking applications for this role on a rolling basis so encourage you to apply early as the advert may close prior to the deadline.
Bridges Outcomes Partnerships is an equal opportunities employer and ensures that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable. We welcome applications from candidates of all backgrounds and will make reasonable adjustments for any part of the recruitment process for candidates who meet the minimum criteria for the role. Please note, for this particular role candidates will require Right to Work in the UK.
We're a not-for-profit social enterprise. We work with partners to create people-powered partnerships that get better outcomes for people & the planet




The client requests no contact from agencies or media sales.
Join Us as Our Chief Operating Officer (COO)
Chief Operating Officer (COO)
Salary: £50,000 – £60,500 (depending on experience)
Location: Fulham, London SW6 (1 day a week remote optional)
Hours: Full-time, 35 hours per week (Mon–Sat, mostly 9am–5pm)
The Organisation
Action on Disability (AoD), one of London’s leading Deaf and Disabled People’s Organisations, is seeking an experienced, values-driven Chief Operating Officer to join our leadership team.
The Post
You’ll play a pivotal role in shaping and delivering our ambitious 5-year plan, supporting and deputising for the CEO, managing service leads, and ensuring smooth day-to-day operations across our Youth, Employment, and Independent Living services.
We’re looking for someone with a strong track record in senior management, financial planning, people leadership, and securing funding. You’ll need to be highly organised, strategic, and committed to disability rights and the Social Model of Disability.
This is a hands-on, in-person role at our accessible Centre for Independent Living in Fulham, with occasional Saturday work and flexibility to work remotely one day a week.
We actively encourage applications from Disabled people and people with lived experience.
Any prospective candidates who would like an informal chat with CEO David Buxton about the job, can drop him an email - details available at the next stage on our website.
Closing Date: Friday 18 July 2025, 12 noon
Interviews: 23 and 24 July 2025
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website where you can complete your application for this position.
Action on Disability prides itself on being an accessible and equal opportunity employer.
No agencies please.
South West Advocacy Network supports and empowers people to have a voice, by ensuring access to quality, independent advocacy. We believe that everyone has the right to be heard & respected, the right to choice in decisions about themselves and the right to be safe.
Service Managers are responsible for their services meeting targets and delivering on contract requirements, including providing the data required for contract and organisational monitoring.
The Service Manager role assumes responsibility for all aspects of SWAN’s West Berkshire statutory advocacy services. This includes IMCA, Paid Rep, Care Act and IMHA. Our Service Manager is also responsible for the delivery of SWAN’s social value projects in West Berkshire.
The role requires a positive approach and a high degree of personal responsibility. The Service Manager is responsible for the West Berkshire team’s performance. Service Managers are experienced and inspirational leaders. You will be working remotely, but within easy commuting distance of West Berkshire. They have, or are willing to work towards, a level 5 management qualification.
The post is subject to 2 references including previous employer, evidence of right to work in the UK and an enhanced DBS check.
FTE salary is £31,602.88 - £34,533.32 (actual £25,623.97 - ££27,999.99) and the lower salary will be paid to new starters unless they hold the relevant qualifications.
South West Advocacy Network supports and empowers people to have a voice, by ensuring access to quality, independent advocacy.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Brake
Brake is the UK’s leading road safety charity, dedicated to supporting people affected by road crashes and advocating for safer streets. Since 1995, we have been helping victims and their families to navigate the devastating impact of road collisions through the National Road Victim Service—providing immediate, compassionate, and tailored support for those who have been bereaved or seriously injured. Our mission goes beyond recovery; we campaign tirelessly for legislative and societal changes to prevent future tragedies and make roads safer for everyone.
Join us as a Caseworker – East Midlands Region - To apply for this role, you MUST be a resident in the East Midlands area.
This year, Brake celebrates 30 years of life-changing work, and we’re looking for a committed and compassionate Caseworker to help us continue making an impact. If you are based in the East Midlands region and want to help people at their most vulnerable moments, this could be the role for you.
Every 20 minutes, someone is killed or seriously injured on UK roads. For families affected, the emotional and practical challenges are immense. As a Caseworker, you will provide direct, trauma-informed care to individuals and families suffering from the sudden bereavement or life-altering injury of a loved one. Working mostly remotely, with home visits to service users, you’ll offer vital emotional and practical support—including helping them access therapeutic resources, financial assistance, and guidance through the complexities of medical and legal processes.
This role is flexible, allowing you to structure your own working pattern within weekdays from 8AM to 6PM. While travel is required, you’ll have control over your diary. The work is challenging but immensely rewarding, requiring resilience, empathy, and a dedication to making a real difference in people’s lives.
Key Responsibilities
- Providing direct support to road victims and their families in the East Midlands region, following Brake’s trauma-informed model of care.
- Managing a caseload of service users, ensuring their emotional, practical, and advocacy needs are met.
- Undertaking comprehensive needs assessments and creating individualised support plans
- Offering emotional and practical support—this can include helping families access therapeutic resources, financial aid, or even facilitating keepsakes to honour the memory of their loved ones
- Liaising with professionals, including police officers, Family Liaison Officers, mental health services, coroners, GPs, and other support organisations.
- Advocating for victims within medical, legal, and social services to ensure their voices are heard.
- Providing support through multiple channels, including in-person, remote calls, video chats, and messaging, depending on service user preferences.
- Completing safeguarding assessments and escalating concerns to the Designated Safeguarding Lead when needed.
- Maintaining accurate case records in compliance with data protection policies.
- Engaging in external clinical supervision to manage personal resilience and well-being.
- Participating in team meetings, training, and professional development to ensure the highest standard of service delivery.
What We Offer
- £20,800 per year (fixed term contract, maternity cover until August 2026).
- Flexible working hours—working pattern can be shaped around your needs.
- Mostly remote work, with travel to service users’ homes or safe meeting places (mileage expenses reimbursed).
- Death in service benefit, to the value of 2 x salary.
- 36 days annual leave, including bank holidays and compulsory end of year shutdown (pro rata for part time working patterns).
- Employee assistance program, including counselling, legal and financial advice.
- External trauma consultant support to aid in caseworker resilience.
- Structured induction, training, and ongoing development including in trauma-informed support and risk management.
Who We’re Looking For
Essential Requirements:
- A full, clean UK driving licence and access to your own vehicle.
- Resident in the East Midlands area.
- Experience in frontline support services, preferably involving sudden bereavement or heightened vulnerabilities.
- Strong advocacy and research skills to liaise with multiple organisations on behalf of service users.
- Competency in I.T skills to work remotely.
Desirable Experience:
· Comprehensive understanding of the processes involved in the criminal justice system and coronial process
Personal Qualities:
- Self-motivated and resilient—able to navigate emotionally challenging situations.
- Empathetic and compassionate, with a commitment to helping others.
- Adaptable and creative, able to tailor support methods to individual needs.
- Strong communication and interpersonal skills, able to collaborate with professionals and service users alike.
Equality, Diversity & Inclusion
Brake is passionate about creating an inclusive workplace that values diversity. We welcome your application whatever your background or situation. We particularly welcome applications from those who are part of the global majority, the LGBTQIA+ community or disabled. We are proud to be a disability confident employer. We don’t want you to ‘fit’ our culture, we want you to enrich it. So, if you have a passion for making a difference and share in our vision for a world where no one is killed on our roads, we would love to hear from you.
We want to get to know you and we welcome cover letters in alternative formats, for example you could send a short video cover letter instead of a traditional written one.
We work to stop road deaths and injuries, support people affected by road crashes and campaign for safe and healthy mobility for all.


The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Brake
Brake is the UK’s leading road safety charity, dedicated to supporting people affected by road crashes and advocating for safer streets. Since 1995, we have been helping victims and their families to navigate the devastating impact of road collisions through the National Road Victim Service—providing immediate, compassionate, and tailored support for those who have been bereaved or seriously injured. Our mission goes beyond recovery; we campaign tirelessly for legislative and societal changes to prevent future tragedies and make roads safer for everyone.
Join us as a Caseworker – Kent, Essex & East Region - To apply for this role, you MUST be a resident in the Kent or Essex area.
This year, Brake celebrates 30 years of life-changing work, and we’re looking for a committed and compassionate Caseworker to help us continue making an impact. If you are based in the Kent or Essex area and want to help people at their most vulnerable moments, this could be the role for you.
Every 20 minutes, someone is killed or seriously injured on UK roads. For families affected, the emotional and practical challenges are immense. As a Caseworker, you will provide direct, trauma-informed care to individuals and families suffering from the sudden bereavement or life-altering injury of a loved one. Working mostly remotely, with home visits to service users, you’ll offer vital emotional and practical support—including helping them access therapeutic resources, financial assistance, and guidance through the complexities of medical and legal processes.
This role is flexible, allowing you to structure your own working pattern within weekdays from 8am to 6pm. While travel is required, you’ll have control over your diary. The work is challenging but immensely rewarding, requiring resilience, empathy, and a dedication to making a real difference in people’s lives.
Key Responsibilities
· Providing direct support to road victims and their families in the Kent, Essex & East region, following Brake’s trauma-informed model of care.
· Managing a caseload of service users, ensuring their emotional, practical, and advocacy needs are met.
· Undertaking comprehensive needs assessments and creating individualised support plans
· Offering emotional and practical support—this can include helping families access therapeutic resources, financial aid, or even facilitating keepsakes to honour the memory of their loved ones
· Liaising with professionals, including police officers, Family Liaison Officers, mental health services, coroners, GPs, and other support organisations.
· Advocating for victims within medical, legal, and social services to ensure their voices are heard.
· Providing support through multiple channels, including in-person, remote calls, video chats, and messaging, depending on service user preferences.
· Completing safeguarding assessments and escalating concerns to the Designated Safeguarding Lead when needed.
· Maintaining accurate case records in compliance with data protection policies.
· Engaging in external clinical supervision to manage personal resilience and well-being.
· Participating in team meetings, training, and professional development to ensure the highest standard of service delivery.
What We Offer
· £15,600 per year (12 months fixed term with the possibility of extension depending on funding)
· Flexible working hours—working pattern can be shaped around your needs.
· Mostly remote work, with travel to service users’ homes or safe meeting places (mileage expenses reimbursed).
· Death in service benefit, to the value of 2 x salary.
· 36 days annual leave, including bank holidays and compulsory end of year shutdown (pro rata for part time working patterns).
· Employee assistance program, including counselling, legal and financial advice.
· External trauma consultant support to aid in caseworker resilience.
· Structured induction, training, and ongoing development including in trauma-informed support and risk management.
Who We’re Looking For
Essential Requirements:
· A full, clean UK driving licence and access to your own vehicle.
· Resident in the Kent or Essex area.
· Experience in frontline support services, preferably involving sudden bereavement or heightened vulnerabilities.
· Strong advocacy and research skills to liaise with multiple organisations on behalf of service users.
· Competency in I.T skills to work remotely.
Desirable Experience:
· Comprehensive understanding of the processes involved in the criminal justice system and coronial process
Personal Qualities:
· Self-motivated and resilient—able to navigate emotionally challenging situations.
· Empathetic and compassionate, with a commitment to helping others.
· Adaptable and creative, able to tailor support methods to individual needs.
· Strong communication and interpersonal skills, able to collaborate with professionals and service users alike.
Equality, Diversity & Inclusion
Brake is passionate about creating an inclusive workplace that values diversity. We welcome your application whatever your background or situation. We particularly welcome applications from those who are part of the global majority, the LGBTQIA+ community or disabled. We are proud to be a disability confident employer. We don’t want you to ‘fit’ our culture, we want you to enrich it. So, if you have a passion for making a difference and share in our vision for a world where no one is killed on our roads, we would love to hear from you.
The successful candidate will be required to go through an enhanced DBS vetting process due to the sensitive nature of the service delivered.
Please note we do not accept applications from serious traffic offenders due to the nature of our work. Employees are subject to driver licence checks.
To apply
Submit your CV and a covering letter which clearly demonstrate you have what it takes to perform this challenging and rewarding role.
We work to stop road deaths and injuries, support people affected by road crashes and campaign for safe and healthy mobility for all.


The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Bridge is seeking a values-driven Programme Manager to lead the design and delivery of impactful, community-rooted projects that uplift women’s voices and challenge inequality
Job title: Programme Manager
Department: Projects
Salary: £35,000 - £40,000
Reports to: Head of Programmes
Time commitment: Full-time (35 hours per week) with some evening and weekend work
Reports: No direct reports but the post holder will co-ordinate the work of volunteers, facilitators and other staff working on projects
Contract type: Permanent - Applicants must have the right to work in the UK.
Location: London Bridge – option to work 1 day a week from home
About the role
This is a hands-on, people-focused role at the heart of our programme delivery. As Programme Manager, you’ll work closely with communities, colleagues, volunteers, and partners to co-create and deliver meaningful programmes that centre on women’s voices and lived experience.
You will be responsible for managing the day-to-day running of projects — from design and facilitation through to coordination, evaluation, and reporting. The role involves a high level of collaboration across departments and with external partners, as well as ongoing work with participants and volunteers to ensure our programmes are inclusive, responsive, and impactful.
You’ll be at the forefront of delivery: holding safe, welcoming spaces; supporting others to take on facilitation roles; and helping build confidence and leadership among women involved in our work. At the same time, you’ll ensure strong systems, clear communication, and smooth operations across every stage of a programme — including the coordination of all logistics, administration, and communications needed to make programme delivery run effectively. As the work is people-focused and often deeply personal, you’ll need to feel confident navigating sensitive conversations, responding to complex situations with care, and creating space for trust and honesty.
This role would suit someone grounded in values that centre lived experience, challenge inequality, and uplift women’s voices — someone who is passionate about working alongside women, committed to social justice, and energised by collaboration, care, and collective learning.
Key responsibilities
Programme & Project leadership
· Support & lead on the design, development and delivery of new and existing programmes and events aligned with the charity’s strategic objectives
· Work closely with Head of Programmes and other departments to translate strategy into bold, creative actions that centre women's voices and lived experience
· Work closely with Head of Programmes and other departments to embed co-production principles across all programme initiatives/ co-produce initiatives with participants and stakeholders, ensuring relevance and impact.
· Initiate and conduct research into topics including public health, gender inequality, and women’s health to inform and inspire programme development.
· Facilitate and host workshops and group sessions; hold inclusive and safe spaces for women, while supporting others (e.g., volunteers, project members) to take on facilitation roles themselves.
· Proactively bring forward ideas, test new approaches, and continuously improve the effectiveness of the charity’s work.
· Collaborate across departments, drawing on the full range of team skills and perspectives to identify opportunities and create programmes that are innovative and cohesive.
· Be an active, visible member of the team who contributes ideas, shares learning, and helps foster a culture of genuine collaboration, deep passion for our mission, celebration of achievements, and openness to learning from mistakes.
Community, Partnerships & Influence
· Build and nurture meaningful partnerships with local organisations, health and social care providers, academic institutions, and networks to strengthen our reach and influence.
· Develop strong, trust-based relationships with programme participants, recognising and building on their strengths, supporting their progression into volunteer or facilitator roles, and embedding co-production principles into project delivery.
· Champion an asset-based approach that values lived experience and empowers women to take active roles in shaping and delivering programmes.
· Cultivate a strong, supportive relationship with volunteers, ensuring they feel valued, included, and part of the charity’s wider mission.
· Represent the charity at events, networks, and forums to champion our mission and contribute to wider conversations about gender equity and health.
· Contribute to the cultural and social change needed to challenge injustice and empower women.
· Seek out and engage with opportunities to shape research, contribute to thought leadership, and drive systemic change.
Monitoring, Learning & Evaluation
· Support with the design and management of frameworks for monitoring and evaluating programme outcomes, using tools such as Theory of Change and wellbeing indicators (e.g., WEMWBS).
· Gather and analyse data and feedback (qualitative and quantitative) from all stakeholders to inform adaptive programme delivery and report to funders.
· Produce high-quality reports, case studies, and evidence to demonstrate impact to funders and inform future work.
Marketing & Communications
· Work with Head of Programmes and Marketing teams to highlight the success and stories emerging from programme work.
· Write blogs, contribute to content creation, and ensure programme outcomes are shared with wider audiences in compelling, accessible ways.
· Ensure feedback and participant quotes are used meaningfully to build visibility and engagement.
· Ensure that all relevant programme information — including upcoming activities, events, and opportunities — is communicated clearly and in a timely manner to the appropriate teams or platforms, to support strong marketing, effective recruitment, and maximum engagement.
People Management
· Line manage staff, volunteers and project facilitators, providing clear expectations, supportive supervision, and development opportunities.
· Create a culture that is inclusive, supportive, and inspiring – empowering others to lead and grow.
· Support the wellbeing of all staff and volunteers, with an understanding of the specific health experiences and barriers faced by women.
Funding & Finance
· Develop and monitor programme budgets and work with the Head of Programmes to report against spend.
· Work with SLT to support with research and applications for funding opportunities to support programme delivery and financial sustainability.
· Manage relationships with funders and corporate partners, reporting on outcomes and impact.
Policy, Safeguarding & Organisational Development
- Be an active contributor to the charity’s safeguarding team, playing a role in creating safe, inclusive spaces for all participants and staff.
- Support the implementation of all organisational policies — not only by adhering to them but by actively identifying areas for improvement, sharing feedback, and contributing to policy development.
- Stay up to date with best practice in safeguarding, boundaries, mental health support, and inclusive, trauma-informed practice, and help ensure these are embedded in programme delivery and team culture.
Data Protection, administration and programme coordination
- Oversee the secure collection and storage of data, ensuring full compliance with GDPR.
- Implement and manage CRM systems relevant to programme delivery.
- Ensure the smooth, effective and compliant delivery of all programmes, activities, and events, with a strong focus on quality, coordination, and attention to detail.
- Act as a key contact for programme/project enquiries and coordinate logistics such as booking facilitators, venues, equipment, and refreshments.
- Liaise with participants, facilitators, and volunteers before, during and after programme delivery to ensure a seamless and supportive experience.
- Ensure all relevant paperwork and digital documentation — including EDI monitoring forms, feedback, and volunteer information — is completed, stored securely, and remains compliant with GDPR and organisational standards.
- Manage relationships with external facilitators, including onboarding, contracts, payment processing, and quality assurance.
- Coordinate across departments (e.g. marketing, community engagement, operations) to ensure strong internal communication and the effective promotion and delivery of all programmes.
- Maintain accurate programme records, track progress against plans, and ensure that systems are in place for smooth programme operations.
Equity, Diversity & Inclusion (EDI)
- Ensure all programmes are inclusive and reflect the diversity of the communities we work with.
- Regularly review EDI data and work with the team to remove barriers to participation.
- Identify gaps and opportunities to enhance inclusivity and challenge systemic inequality in programme delivery.
How to apply:
Please submit a CV and cover letter (of no more than 2 pages) through the Charity Job website. We will be reviewing applications as they are submitted. Final date for submission is 02/07/2025
Using Anonymous Recruitment
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About the role
AMRC exists to support our members to be as effective as possible as they find new ways to prevent, diagnose and treat disease. The Research Funding Officer will focus on developing guidance, advice and training to support our members to fund research well across the research pipeline. You will help to showcase good practice across the sector and analyse new developments in funding policy and practice, helping to keep our members up-to-date and on the front foot. You will have a key role in ensuring we maintain high standards and AMRC’s kitemark of quality, which gives credibility to donors and partners.
About you
We’re looking for someone with some experience in research funding, who is passionate about the importance of high quality research and keen to keep up to date with the latest developments in funding best practice. You will have strong communication and analytical skills, combined with attention to detail. You will need to be organised and adaptable, with the ability to thrive in a dynamic environment. And you will be committed to championing, supporting and connecting medical research charities to enable them to fund the best research.
About AMRC
The Association of Medical Research Charities (AMRC) is proud to represent over 150 leading medical research charities. They include household names such as Cancer Research UK and the British Heart Foundation, as well as smaller charities who invest in rare diseases and areas of unmet need. Our members have a laser focus on their disease areas and a deep understanding of their patient communities. They fund where there’s an opportunity to accelerate progress – their research improves lives and offers hope. Despite being a small team, AMRC has a large and influential presence. We champion our charities and tell their collective story. We advocate for a thriving research environment that delivers for patients, representing our members on over 50 boards, committees and working groups. We support our charities to fund research as effectively as possible, we provide a kitemark of quality, and we help our members to navigate a changing landscape. We also connect our charities so they can share learning and collaborate, and we open up opportunities for them to partner with others from across the research system. All AMRC staff have the chance to work directly with our members and external stakeholders, providing fantastic opportunities for career development and building a profile in the sector. We also offer a very flexible working environment – staff have the option to work in our office or remotely, with a minimum 20% in the office per calendar month – and we have a generous leave allowance.
Please read the job description and person specification.
Applications should include a CV and a cover letter explaining what makes you a strong candidate for this role.
The client requests no contact from agencies or media sales.
Job Title: Wellbeing Consultant
Ref: WBC448
Contract: Permanent
Hours: 30 hours per week, over 4 days
Salary: £28,080 - £33,280 pro rata, per annum (dependent upon experience)
Location: Genesis Surrey, Rosalind Franklin Close, Guildford, GU2 7AW
About Us
Penny Brohn UK is the cancer health and wellbeing charity. We help people feel better in mind, body and spirit by offering support through our team of cancer support experts (which includes doctors, nutritionists, counsellors and exercise therapists)
Penny Brohn UK helps people with cancer to feel more physically and emotionally able to manage the impacts of their diagnosis and treatment, be more in control of their choices and have the best quality of life possible. By making our services freely available, our aim is for all people with cancer to be able to access the high-quality support they need.
Penny Brohn UK have been working in partnership with GenesisCare UK, a private healthcare company, since 2013. We deliver an integrated cancer care approach which includes complementary treatment support and lifestyle advice for patients undergoing chemotherapy and radiotherapy at all of their 14 centres across the UK. For over 40 years, Penny Brohn UK has supported people with cancer to feel more physically and emotionally able to manage the impacts of their diagnosis and treatment, be more in control of their choices and have the best quality of life possible.
The role
An exciting opportunity has arisen for an experienced healthcare profession/health related professional to join our existing team of Wellbeing Consultants embedded within established UK GenesisCare cancer treatment centres.
This role requires excellent communication and interpersonal skills with the ability to build and maintain relationships with patients, relatives, GenesisCare staff team and Wellbeing consultant team and the wider Penny Brohn UK organization. We are looking for a professional who can work in a flexible, proactive, intelligent, and creative way. Candidates should have experience of working within private or national health related services and have knowledge, experience/understanding of complementary therapies or other support services.
Key role considerations
- This role will involve working alongside our partner GenesisCare to ensure a holistic approach is taken in aspects of support and treatment.
- The bulk of the patient work is delivery of one-to-one sessions – completing holistic needs assessments, review appointments, consultations, mindfulness, and relaxation sessions.
- The Wellbeing Consultant is responsible for ensuring that patients and their relatives have a positive experience as they move through the Penny Brohn UK treatment support services at GenesisCare.
In return for your hard work and dedication you will enjoy a wide variety of benefits including:
- 30 days holiday plus 8 bank holidays (pro rata)
- Regional allowance pro rata, per annum
- Enhanced sick pay after six month’s service
- Auto enrolment into the Penny Brohn UK pension scheme
- Free Life Assurance
- Family friendly policies with enhanced maternity and paternity leave after one year of service
- Specsavers Corporate eyecare test
- Cycle to work scheme
Thank you for considering Penny Brohn UK, we look forward to hearing from you!
Timetable for appointment
Closing date: Monday 14 July at 9.00am (we are unable to consider late applicants)
First interview: Via teams: 21 July
Second interview: In person on Thursday 31 July at Penny Brohn UK, National Centre, Pill, Bristol, BS20 0HH
Start date: To be agreed upon appointment with successful candidate
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
At Penny Brohn UK, we are committed to promoting equality, diversity, and inclusion throughout the organisation. We are proactively taking action to support EDI and Wellbeing to support our ethos of creating a diverse culture that is reflective of both our employees and the lived experience of all communities touched by cancer. We welcome applications from individuals from all backgrounds regardless of age, gender, gender identity, gender expression, ethnicity, sexual orientation, faith or disability.
No agencies please.
Salary: £46,017
We also offer:
- 25 days annual leave (plus bank holidays) and a discretionary Christmas closure
- Benefits platform with discounts on retail, dining and days out
- Salary sacrifice schemes for gym, bicycles and nursery/childcare
- Access to a free Employee Assistance Scheme to support you inside and outside of work
- Enhanced maternity and paternity pay
Location: Head office (Victoria) typically 2 days a week with remaining from home.
Flexible working: this role is hybrid with typical working hours of 9-5pm. Hybrid working is available in this position. Flexible working requests are welcome. We would also consider applications from part time applicants working 4 days per week.
Role & Responsibilities
Our Fundraising team is growing and as such, we’re looking for a creative and passionate individual to join us in a brand-new role of Membership & Individual Giving Manager.
Membership is one of the key strategic priorities to achieve unrestricted income over the next five years, and in this role, you’ll be overseeing recruitment, retention and managing attrition of members, understanding our members and creating relevant offers and experiences. The role will manage income from individuals through appeals and growing income and support through our nature reserves. The time spent on each area be approximately, membership 60%, IG 30% and legacies 10%.
Our ideal Membership & Individual Giving Manager
- Significant experience in Direct Marketing including Individual Giving and membership/regular giving programmes
- Experience of digital marketing including use of social media to grow supporter base and raise income
- Experience using data, audience insight and analysis to optimise messaging and increase campaign effectiveness
- Experience delivering supporter journeys that are well planned, joined up, and motivate potential and existing supporters with a personalised and positive experience.
(Please see job description for full person specification)
Closing Date: 16th July 2025
Interviews: Are scheduled to take place on 28th July and 30th July and reasonable adjustments will be offered to all candidates including the choice to meet online or in-person.
Does this sound like you? We’d love to hear from you!
Our vision is a London alive with wildlife, with nature in everyone's neighbourhood. To achieve our goal of inspiring everyone to help restore London’s wildlife, we recognise that our team must better reflect and represent all of London’s diverse communities. Find out more about London Wildlife Trust’s commitment to Equality, Diversity, and Inclusion on our website.
We are also committed to ensuring that the safety and wellbeing of children, young people and adults at risk is at the heart of our engagement with people. Read about our commitment to safeguarding on our website.
REF-222186
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Interim Head of Finance & Operations
Career Ready is a social mobility charity that believes that every young person deserves the opportunity to enjoy a rewarding future.
We were founded in 2002 by leading business figures with a mission: to boost social mobility by empowering young people and giving their talents a platform from which to flourish. Since then, we’ve grown in England and Scotland to support young people in areas of need.
We have an exciting opportunity for an experienced, qualified Finance professional to lead our Finance & Operations function.
About the Role
Reporting to the Chief Executive Officer the Interim Head of Finance & Operations leads on and assumes day to day responsibility for providing high quality, strategic financial management for Career Ready.
You will lead on business operations to ensure the ongoing effective functioning of the charity and drive sustainable growth.
The Interim Head of Finance and Operations plays a key role in leading greater organisational efficiency and simplifying processes and will continue the delivery of a project plan reflecting the 2025-30 strategy.
You will play a critical role in driving the increased quality of Career Ready’s offer to our stakeholders in line with our strategy, vision and values.
Member of our SMT, comprising of the CEO, Director for Scotland, Director of Programme and Partnerships and Heads of functions.
This is an interim role to cover a period of maternity leave.
Main responsibilities and accountabilities
· Lead, direct and manage the finance and operations functions, overseeing two direct reports, ensuring they deliver a high-quality service to all internal and external stakeholders and are seen as adding value, in enabling Career Ready to achieve its vision and strategic objectives through its people.
· Continue the delivery of a project plan reflecting the 2025-30 strategy, ensuring that activities happen at pace, are deadline-driven and achieve a high level of impact.
· Assume overall responsibility for the financial management of Career Ready, working with the SMT to ensure high quality and effective use of charitable funds.
· Input into and review the financial elements of funding applications and ensure that fund accounting processes align with funders’ requirements for project reporting.
· Produce financial reports for various stakeholders, as well as leading on financial modelling.
· Have oversight of all financial and accountancy matters including month end reports, management accounts, cash flow management, compliance, tax liability, presentation of management information and KPIs. Ensure that the CEO and Trustees are provided with accurate, timely information and analysis.
· Oversee and coordinate the fully managed payroll services with the external bureau for all Career Ready employees and for some internship students (Jun to Aug during the Summer)
· Administration of the Staff Opt-In Pension Scheme, including onboarding new staff (Royal London)
· Act as a role model in our ‘one team’ culture. Lead in the development of efficient working practices across the charity, creating momentum and supporting motivation within the charity.
· Lead risk management strategies and internal control procedures to minimise the risk of loss, or damage to, Career Ready’s assets.
· Prepare and submit annual operational budgets and annual accounts to the CEO for review and approval.
· Draft and deliver papers for Trustees and Finance and Fundraising Committee (F&FC) meetings.
· Attend Board and F&FC meetings to present papers and answer questions related to areas of expertise.
· Provide day to day line management of the Senior Finance Officers and support their ongoing growth and development.
· Management of organisational governance and compliance activities, including policy management.
· Oversee and manage the organisation’s risk management register and process, with input from SMT.
· Oversee reviews and renewals of all insurance policies that affect the organisation.
· Lead on the compliance of statutory and charity regulatory reporting, giving guidance to colleagues where required.
· Ensure any changes to processes and procedures across the function are clearly documented.
Person Specification
Essential skills and experience
- Belief and commitment to Career Ready’s mission and values
- Qualified (ACA/ACCA/CIMA/AAT) accountant with at least 5 years’ experience in financial management including budgeting, preferably in the charity sector.
- Significant experience in producing management and financial accounts
- Skilled in financial reporting and producing VAT returns
- Preparing for and ensuring a successful year-end audit, and demonstrable knowledge of UK Charities SORP and other reporting standards
- Experience in budgeting to support strategic decision making.
- Financial dexterity and strong analytical skills.
- Strong IT skills, including advanced MS Excel skills and extensive of using an accounting software, preferably Xero
- Excellent organisational and prioritising skills and ability to work independently and with autonomy
- Strong starter finisher with ability to lead and drive projects
- Knowledge of charity governance and compliance requirements
- Ability to build excellent relationships and have effective engagement with stakeholders
- Good communication skills and ability to communicate financial concepts to non-finance staff
- Attention to detail
- Ability to present financial information to various audiences
- Ability to maintain confidentiality and sensitivity of financial information
- Ability to work in a fast-paced environment
- Ability to cope with competing demands to deadlines
- Honest and dependable
Desirable skills and experience
- Experience of leading a team, strong team building skills
- Line management experience
- Experience of using MS Planner or other project management tools
- Genuine interest in the work done by the Charity
- Experience of using a CRM (Salesforce)
- Degree in financial management or accounting
Full details are provided in the candidate pack
Salary and Benefits
Salary: £52,000 to £54,000 FTE (salary will be pro-rata for part time hours)
28-35 hours per week. Career Ready is committed to supporting condensed/flexible working patterns.
Permanent and remote. Travel to London required on an occasional basis
You will be rewarded with the following benefits:
· 6% contribution to personal pension plan, subject to 3% employee contribution.
· Annual leave: 27 days per annum plus bank/public holidays (pro rata for part time). The charity is also closed between Christmas and New Year. Career Ready also allows flexible use of some Bank & Public Holidays
· Cycle to Work Scheme
· Access to both our Reward Gateway Portal and an Employee Assistance Programme.
· Flexible working
· Work from home allowance and paid travel expenses.
We regret that Career Ready is unable to offer visa sponsorship and candidates must be able to demonstrate their right to work in the UK. In accordance with our commitment to safeguarding, offers of employment are subject to completion of a DBS check.
Timetable
Applications close at 9am on Monday 21 July 2025
Please note that the closing date may be brought forward if we receive strong applications.
This is an interim role to cover a period of maternity leave, with a provisional start date of late September for a handover period.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Do you want to work with a leading advocacy charity organisation supporting those in need?
Do you have experience managing contracts in the third sector, particularly within health, social care, or community services?
Are you passionate about ensuring public service contracts deliver real impact for vulnerable people?
Then come and join us here at VoiceAbility.
We have an exciting opportunity for a Contract Manager to join our team in the South Region to lead on the delivery and development of advocacy contracts across VoiceAbility’s portfolio. This is a permanent role, working full time, 35 hours a week. Reporting directly to the Operations Manager, you will play a key role in ensuring our commissioned services meet and exceed expectations. You will be responsible for monitoring contract performance, analysing complex data, and ensuring compliance with KPIs, quality standards, and third sector funding requirements.
About us
VoiceAbility is an independent charity and one of the UK’s largest providers of advocacy and involvement services. We deliver a wide range of commissioned contracts funded by local authorities, NHS trusts, and third sector partners.
We’ve been supporting people to have their say in decisions about their health, care, and wellbeing for over 40 years. We make sure people are heard when it matters most. For more information on what Advocacy is and the services offered then please visit our website.
About you
We are looking for a skilled and experienced contract management professional with a strong understanding of third sector commissioning and service delivery. You will have a proven ability to manage and monitor complex contracts, ensuring compliance with service level agreements and funding conditions. You’ll be confident in building and maintaining relationships with commissioners, funders, and delivery partners.
You will be highly numerate, with excellent analytical skills and the ability to produce clear, insightful reports that demonstrate impact, value for money, and continuous improvement. You’ll be comfortable working with data to identify trends, risks, and opportunities, and will support operational teams to address underperformance and drive service excellence.
We are looking for someone who can balance the retention of existing contracts with a proactive approach to identifying and supporting new opportunities for growth and innovation in the third sector.
Benefits
28 days annual leave plus bank holidays (pro-rata for part-time colleagues) rising to 30 days upon 5 years’ service
5% employer pension & minimum 3% employee contribution
Salary sacrifices pension scheme
Separate Life Assurance Cover (equivalent of two times your annual salary)
Staff discount scheme including retail discounts, entertainment, holidays, gym membership etc
24/7 Employee Assistance programme
Access to remote counselling service
Paid Disability Leave
Paid compassionate Leave
Home Working Allowance
Support with continuous professional development
Access to Clifton Strengths Coaching for development
Personal Development Plans
How are staff supported to work remotely?
VoiceAbility has a small number of offices. All Employees are homebased meetings will be held online as well as in person in the relevant community.
When you need to travel for work, expenses will be paid (mileage or public transport costs).
VoiceAbility offers the usual regular manager one to ones, Staff forums and communities of practice depending on role. Team meetings with a mix of virtual and in person approach.
Equality and Diversity
VoiceAbility believes in fostering an inclusive workplace which welcomes, values and celebrates the diversity of its staff and partners, treats all on a basis of equality and encourages all to meet their maximum potential.
VoiceAbility are a Disability Confident employer, any applicant that identifies themselves as having a disability and can demonstrate that they meet all the essential criteria for the role will be offered an interview. If you need to apply in a different way, please contact us for further options.
How to apply
To apply for this role please sign up for a recruitment account by visiting our webspage then follow the instructions to create your account, upload your CV, and complete our short application form.
Important Dates:
Closing date for applications; 5pm on Tuesday 15 July 2025 however, VoiceAbility reserve the right to withdraw this vacancy before this date.
Don’t forget to read the person specification so you can tell us about yourself and how your skills, abilities and experiences match the criteria outlined in the person specification.
Hint: you can use work, personal and/or voluntary experiences, and examples to tell us why you should be our next Contract Manager.
Want to know more about VoiceAbility and the role?
Please visit our website,We look forward to hearing from you.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
The Childhood Trust is London's child poverty charity. We are dedicated to creating opportunities and brighter futures for the 700,000 children growing up in poverty in London. While we work to alleviate today’s impact of poverty, we support children and families to build pathways to become happier, healthier, safer and more resilient, breaking the cycles of inequity. Listening to and engaging with young people who have experience of living in poverty, is critical to ensuring our efforts truly reflect their needs and aspirations.
As a grant-making charity, we award funding to charities actively supporting children in poverty across the capital. This funding is made possible thanks to the partnerships we build with corporate organisations, other trusts and foundations, philanthropic individuals and families, and public donations.
As Head of Corporate Partnerships, you will be responsible for delivering and growing voluntary income from The Childhood Trust’s Corporate and Commercial partnerships. Directly managing our two Corporate Partnerships Managers, you will develop strategic partnerships, secure funding, and cultivate relationships that fuel our mission.
We are looking for someone with the skills and experience to develop and execute a comprehensive Corporate Partnerships fundraising strategy aimed at driving significant growth in both new and existing partnerships. As well as lead the team in creating and implementing new stewardship initiatives and robust development plans that maximise partnership value and company engagement, aligning with both partner and organisational strategic objectives.
Our organisation takes pride in offering key benefits such as flexible working arrangements, 25 days annual leave per year and enhanced maternity provisions. We are also deeply committed to the development and growth of our staff, providing opportunities to enhance skills and achieve career goals. Plus, you’ll be joining a dedicated and passionate team that truly makes a difference.
We will be holding interviews week commencing 4th August 2025.
Apply by submitting a CV with a cover statement (maximum 2-sides) through the quick apply function on Charity Jobs.
Your application must address the following:
- What motivates you to work at The Childhood Trust, why are you passionate about this role and how your values align with ours.
- How your experience, skills and knowledge demonstrate your ability to succeed in this role. We are looking for specific and succinct examples in line with the job description and person specification.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for an experienced and enthusiastic Volunteer programme Coordinator to join our Parks team at Enable!
About Us:
Enable is a charity dedicated to improving people's wellbeing and strengthening local communities. We work with councils, charities and other local organisations to deliver health, leisure, community services and events that enrich people’s lives and strengthen our local community.
At Enable, we value our employees and our culture, focusing on embracing diversity and fostering an inclusive, flexible and fun environment for employees to perform at their best. On top of a competitive salary and flexible working environment, employees will also receive:
Benefits:
- 30 days of annual leave (plus 8 bank holidays), 3 additional free days off at Christmas
- Life Insurance
- Reward Schemes (RewardHub Membership, wellbeing budgets and cycle to work)
- A variety of social and wellbeing activities each month
- Mental Health & Wellbeing Perks (Monthly talks, Wellbeing Hour, etc)
- Free Gym Membership
- Free breakfasts/snacks
Reports to: Parks Delivery Manager
Based: Wandsworth Common
Salary: £31,573.00
Contract: Permanent, Full Time
Work Arrangement: 40 hours per week
DBS: Standard
Role Overview:
The Parks Team are a passionate group of professionals, who work together to maintain and improve Wandsworth Council’s parks, commons, playgrounds, allotments and other greenspaces. We are keen to recognise, value, manage and enhance the biodiversity and plant heritage of our landscapes and contribute to a healthy planet and the wellbeing of our communities.
The borough of Wandsworth has one of the richest varieties of open spaces in central London. Enable Leisure and Culture is a non-for profit charitable organisation and the lead contractor employed by Wandsworth Borough Council to provide management and maintenance of the boroughs 32 greenspaces. This role is part of the Enable Parks team, a passionate group of people, who work together to maintain and improve Wandsworth Council’s parks, commons, allotments and other greenspaces. We are keen to recognise, value, manage and enhance the natural and heritage landscapes that we manage - contributing to a healthy planet and the wellbeing of our communities.
The role of Parks Volunteer Programme coordinator in the Enable Parks team will allow you to demonstrate your skills working with stakeholders and local communities to deliver park improvements, habitat management tasks and one-off volunteering opportunities. You will assist with developing working relations with existing corporate partners and increasing our reach by creating new partnerships in the local area and beyond.
Your responsibility will be to manage and deliver volunteering sessions throughout the entire portfolio of parks and greenspaces. You will develop a volunteering program which is established but in its infancy, working with key managers and the team around you to create a purposeful and output focussed programme of opportunities for local groups and corporate partners. The potential to develop volunteering is significant, and therefore the most suitable candidates will have an entrepreneurial spirit and drive to ‘make things happens’.
You will be responsible for creating each volunteer session as it addresses improvements or enhancements, and manage the needs of all volunteers throughout their experience. You will have responsibility for Health and Safety, external and internal contacts and be the lead person co-ordinating all associated admin tasks to create enjoyable and productive volunteer sessions in Wandsworth.
Another key aspect of the role will be strengthening links with businesses and organisations in the local area and beyond to develop a consistent pipeline of volunteer sessions that help improve Wandsworth parks and provide opportunities for people to give back.
You will need to gain a good understanding of all the work we do including our plans for future improvements. You will do this with the help of the Parks team and other collaborative service areas in Enable allowing you to design exciting output focussed activities and sessions.
We are looking for an energetic individual who thrives on juggling multiple tasks and who can work collaboratively with a likeminded team. You will need to have a keen eye for detail, be friendly, open, enjoy spending time outdoors (in all weather) and have experience working with and managing volunteers, in a hands-on conservation or park setting.
As an organisation, Enable have local communities and users at the heart of all decisions we make. Due to this there is a requirement for this role to have close ties with the Enable Community Development Team who are driving our networks and work in the wider community. Our future aspirations include developing an exciting, engaging and purposeful volunteer programme across all our services which include outdoor Events and Filming, Leisure, Bereavement, Putney School of Art and Design and Health and Wellbeing. The role of Parks Volunteer coordinator will over time have the opportunity to work in partnership with a number of exciting projects in these areas.
Main Duties/Responsibilities:
- Responsible to the Parks Delivery Manager for all aspects of parks volunteering development and delivery across open spaces in Wandsworth. Including Health and Safety, budget management, relationship management, business development
- To develop a relevant and interesting programme of ‘volunteer sessions’ or ‘volunteer days’ that can be delivered alongside standard maintenance programmes, and provide added value to the work that Enable carry out on behalf of Wandsworth Council.
- Responsible for the efficient on site delivery of volunteer sessions for Enable.
- Proactively develop existing relationships with local businesses and communities to attract a regular pipeline of groups that can access volunteering opportunities with Enable.
- Work with colleagues in the Parks team and all other internal departments to design activities that fulfil the ambitions of Wandsworth Borough Council and wider Enable company strategic objectives.
- Support colleagues in the Parks team with daily operational and project works where relevant, as directed by the Parks Delivery Manager.
Skills and Experience:
- Educated to degree level (or equivalent qualification) or appropriate experience in a directly related post.
- Experience of working in a volunteer management, coordination or programming role, or similar work delivering practical biodiversity, habitat or landscape management.
- Proven ability to organise, plan, and manage projects effectively (including budget management, Health and Safety oversight, and environmental monitoring data).
- Experience of managing / supporting volunteers (delivering soft/hard landscaping improvements with volunteers is desirable.)
- Experience of developing annual outdoor educational/volunteering programmes for a wide range of participants.
- Entrepreneurial and customer service focussed, to allow the volunteer programme to develop into a sustainable, profitable and scalable service area.
- The ability to work independently using your own initiative and prioritise effectively whilst at the same time working collaboratively as part of a team on common goals and shared projects to ensure the work programme is delivered effectively.
This is an exciting opportunity to be a part of a company that positively impacts the community around them! If you are someone that is motivated by a desire to enrich the lives of others and make a genuine difference, then please Apply Now and follow the prompts.
If this role not quite right, however you are still interested in working at Enable then we encourage you to get in touch today.
Enable is strongly committed to creating a diverse and inclusive workplace and is an equal opportunities employer. We value diversity and encourage applications from candidates from all backgrounds. We believe that the more inclusive we are, the better our work will be. To find out more on our approach to Equality, Diversity and Inclusion, please visit our website.
The client requests no contact from agencies or media sales.