Customer jobs
Team: Retail
Location: Ibstock
Work pattern: 37.5 hours on a rota basis over 5 days (to include weekends)
Salary: Up to £25,140.96 per annum
Contract: Permanant
We are the UK’s largest cat welfare charity. All over the country, our passionate employees, volunteers and supporters are using their kindness and expertise to make life better for millions of cats and the people who care for them.
Will you join us and make life better for cats?
Responsibilities of our Shop Manager:
- To lead, manage, coach and develop a shop team of employees and volunteers to be the best they can be, maximising shop performance through the safe day-to-day operational management of shop activity
- To take ownership for the delivery of shop income, expenditure and operating profit budgets and other key measures of performance and activity as defined in the Retail Performance framework
- To support the work of Cats Protection, acting as brand ambassador, being a role model for the values and behaviours of the Charity, taking responsibility for shop operations and related people management.
About the retail team:
- Our retail operation consists of over 80 charity shops
- Each of our shops has its own charm and personality due to our dedicated volunteers and colleagues. From vintage jewellery and jigsaws to harps and handbags, whether our customers are looking for that 'must have' item or simply a 'missing piece'.
What we’re looking for in our Shop Manager:
- Demonstrable learning and experience from working in a relevant retail environment
- Previous experience of line managing a team and building a culture to achieve a collective goal
- Experience and/or understanding of working to sales targets and budgets
- Excellent organisational skills including the ability to meet deadlines
- Strong commercial awareness, balanced with an appreciation for the unique needs of the Charity
What we can offer you:
- range of health benefits
- 26 days’ annual leave plus bank holidays, increasing with length of service
- Salary Finance, which empowers you to take control of your financial wellbeing
- and much more, which you can learn about
Interested? Here’s how to apply:
Application closing date: 4th January 2026
Virtual interview date: 12th January 2026
Applications may close before the deadline, so please apply early to avoid disappointment. Please note, applications received after the closing date may not be responded to.
If you’re enthusiastic about this opportunity but your experience doesn’t align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable. You may be just the right candidate.
If successful, your recruitment journey will include:
- Anonymised application form
- Virtual interview via Microsoft Teams
Please note, the process may change slightly dependent on application numbers. We will inform you of any relevant changes.
This role requires an enhanced DBS check (including the Children's Barred List).
Making a better life for cats, because life is better with cats
Join an amazing charity that makes a difference for the more than 110,000 adults and children in the UK with a muscle-wasting condition. This is a role where you can really make a difference.
We are committed to building a diverse and inclusive organisation that reflects the communities we serve. We actively encourage applications from individuals of all backgrounds, particularly those from underrepresented groups including people from ethnic minority backgrounds, LGBTQ+ individuals, and those with lived experience of conditions we represent. We believe that diversity strengthens our work and helps us better support our beneficiaries.
As part of our safer recruitment and safeguarding responsibilities, this role requires a DBS check and professional/character references. We are committed to inclusion and will consider each application fairly.
About you:
The Senior Fundraising Database Officer is an exciting role at MDUK, that will sit within the Fundraising Team.
You will manage and optimise Muscular Dystrophy UK’s supporter database, ensuring accurate data, compliant Gift Aid claims, and effective segmentation for fundraising campaigns. Your role will include data imports, cleaning, and reporting, while providing actionable insights to support recruitment and retention strategies.
About us:
Muscular Dystrophy UK is a charity that connects a community of more than 110,000 people living with one of over 60 muscle wasting conditions, and all the people around them. So everyone can get the healthcare, support and treatments needed to feel good, mentally and physically.
This is an exciting time to join Muscular Dystrophy UK. We recently launched our new 10 year strategy to transform the lives of people living with muscle wasting conditions. Our vision is clear, a world without limits for people with muscle wasting conditions, and we won’t stop until we achieve it.
Benefits:
We appreciate the range of skills and experience our staff have to offer. In return for your enthusiasm and commitment we commit to actively developing and supporting you. We believe in supporting our people both professionally and personally.
Alongside a competitive salary, we offer a comprehensive benefits package designed to promote wellbeing, work–life balance, and career development. Our offerrange of benefits includes great pension contributions, life insurance, cycle scheme, health cash plan, employee assistance programme, instant retail and events discounts, and much more...
Location: We operate a hybrid model (home and office, London SE1).
Closing date: Monday, 5th January 2026
NB Interviews likely to be held on Thursday, 15th January 2026
Please download the job description to see full role responsibilities
We connect a community of more than 110,000 people living with one of over 60 muscle wasting and weakening conditions and people around them.



The client requests no contact from agencies or media sales.
Key responsibilities
To be responsible for the effective leadership and management of the organisation and its resources.
To support the Board in setting the vision, mission, strategic objectives and strategic priorities for the charity and develop its philosophy and values.
To lead the business development plans for development of the Charity in its purpose of supporting people and families living with dementia. Ensuring a robust Operating Plan is developed, approved by the Board and fully implemented.
To promote the mission, aims, values and objectives of The Dementia Care Hub as the public facing representative of the Charity, working effectively with the Charity’s stakeholders.
To provide forward looking strategic leadership and management of the organisation and its resources to promote the objectives of the Charity.
To ensure the Charity fulfils all its legal, statutory and regulatory responsibilities.
To offer practical support to the hubs as required
To lead and prepare grant applications to ensure that The Dementia Care Hub can continue to support and grow.
To lead and develop fundraising activities.
Click Apply now to submit your CV with a supporting statement detailing your reasons and motivation for applying and how your experience meets the scope of the responsibilities. As a guide, your supporting statement should be not more than two sides of A4.
The client requests no contact from agencies or media sales.
Fixed-term contract (12 months, with possibility of extension)
1.5 days a week (12 hours – ideally split across days, with Wednesday mornings being preferable)
£25,500 FTE (£7650 pro rata)
Location: Remote, with one working day per month in central London
Reports to Director
Application: CV and cover letter required
The Loss Foundation provides free specialist support to those grieving the loss of a loved one to cancer. Our work ensures that no one has to navigate bereavement alone. As we continue to grow and expand our reach, we are looking for a Charity Administrator who can help us deliver a warm, professional, and responsive service to everyone who contacts us.
About the Role
The Charity Administrator will be the first point of contact for the public, handling all email and telephone enquiries with compassion, clarity, and professionalism. Many of the individuals contacting us are bereaved, and although this is not a counselling role, it requires a calm, sensitive, and emotionally mature approach.
The post holder will also support the administration of training enquiries, maintain spreadsheets and systems, and ensure the smooth running of key communication processes. This is an important role that helps shape people’s first experience of the charity and supports the wider team in delivering our services.
Key Responsibilities
Public Enquiries & Communication
· Respond promptly and warmly to all phone and email enquiries.
· Communicate sensitively with individuals who may be grieving, maintaining emotional warmth and professional boundaries.
· Provide accurate information about our support services, events, and resources.
· Represent the charity’s ethos through clear, compassionate communication.
Training Enquiries
· Act as the first point of contact for training-related emails and requests.
· Maintain spreadsheets and administrative systems to track enquiries, bookings, and follow-up actions.
· Liaise with the Director to ensure training enquiries are processed efficiently.
Administration & Organisation
· Maintain accurate records, spreadsheets, and digital systems.
· Support the maintenance of internal calendars, logs, and shared documents.
· Assist with general administrative tasks requested by the Director.
· Uphold confidentiality and GDPR standards at all times.
Outreach & Signposting
· Share information about the charity with councils, community organisations, and services as required.
· Support simple introductory outreach activities to raise awareness of our offerings.
General Responsibilities
· Work in alignment with the values and ethos of The Loss Foundation.
· Participate in team communication and supervision where appropriate.
· Undertake any other reasonable duties in line with the role.
About You
We are looking for someone with excellent organisational skills, a compassionate communication style, and the professionalism to handle sensitive or emotive enquiries. You will be someone who stays calm under pressure, manages detail well, and takes pride in helping things run smoothly behind the scenes.
Key Skills and Experience
Experience in an administrative, enquiries-based, or customer-facing role.
Strong written communication skills and a warm, steady phone manner.
Excellent organisational skills with strong attention to detail.
Confidence using spreadsheets (Excel/Google Sheets) and digital tools (Mailchimp, wordpress).
Experience handling sensitive information or emotional subject matter.
Ability to work independently and remotely.
Key Qualities
Compassionate, grounded, and emotionally mature.
Highly organised, reliable, and proactive.
Sensitive to the needs of bereaved individuals.
Calm and confident when managing competing demands.
Committed to our ethos and values.
What difference will you make?
As the first point of contact for many people, you will play a crucial role in ensuring that those reaching out - often during very difficult times - feel welcomed, informed, and supported. Your organisation and attention to detail will help the charity deliver its services smoothly, respond to training interest effectively, and maintain a consistent presence for those who need us.
Your work will directly support our mission to ensure that no one faces grief alone when they lose a loved one to cancer.
Application: CV and cover letter required
A cover letter and CV are required to apply.
Supporting people bereaved by cancer through compassionate, evidence-based services so no one has to navigate grief alone.
Do you want to make a difference while benefiting from a schedule that offers unique flexibility in Bristol?
Join our dedicated team providing vital person centred support to people experiencing homelessness in a Level 1 accommodation setting in Bristol. Our residents may have complex needs, substance misuse issues and other support needs.
As a Night Support Worker, you'll offer assistance, conversation, and continuity of care throughout the night, ensuring a safe and supportive environment for residents.
Key Responsibilities:
- Continue support from the day team - engage with residents, offering support and a listening ear.
- Maintain safety protocols, respond to emergencies, and conduct hourly building checks and monitoring issues like noise levels.
- Complete administrative tasks, incident reports and handover notes to the day team.
- You will attend team meetings and training, so you can continue to develop skills and knowledge to ensure confidence in your role.
- Lone work at times when required.
Typical schedule: A flexible night shift rota, including weekends and bank holidays. Rolling 4-week rota, 9 PM – 7:30 AM, with two weekends off per month.
About you
These roles suit people with good communication skills with the ability to respond and interact effectively, if you have the ability to empathise with others and have the willingness to learn how to support people to transform their lives, we encourage you to apply. You should be able to demonstrate:
- Some experience of dealing directly with the public, clients or customers in a busy service environment.
- Some experience of volunteering or working in an environment that supports vulnerable people.
- Understanding of the issues that affect vulnerable adults experiencing homelessness, who may have complex needs will be beneficial.
- Ability to stay alert, calm, and use own initiative in emergencies.
- Familiarity with IT, administrative procedures and record-keeping.
If you think you could provide support and interact with clients throughout the night and be passionate about working in a service that supports people experiencing homelessness, we encourage you to apply!
How to apply
To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.
To find out more and apply please go to the St Mungo’s careers page on our website.
St Mungo's are committed to creating a diverse and inclusive workplace. We strongly encourage applications from all under-represented groups.
What we offer
- Excellent Development and Growth Opportunities
- A Diverse and Inclusive Workplace
- Great Pay and Other Benefits
We are seeking an experienced Finance Manager to lead our Finance Team and ensure the smooth running of the department. Reporting directly to the Director of Finance, you will play a key role in delivering accurate financial reporting, managing budgets, and driving process improvements.
You will oversee the production of Monthly Management Accounts, Budget Variance Reports, and ensure all Balance Sheet reconciliations are completed accurately. This role involves close collaboration with budget holders and other departments, providing clear and meaningful financial information to support decision-making.
You’ll be part of a values-driven organisation committed to making a difference. We offer a supportive environment where your expertise will help shape the future of our finance function.
Please note, this role requires two years post qualification experience in ACCA, ACA or SIMA & experience of people management. Charity experience is also preferred.
Key Responsibilities
- Manage and support the Finance Team
- Oversee day-to-day financial transactions using Xero
- Prepare monthly management accounts and budget reports
- Reconcile control accounts and investigate discrepancies
- Assist with annual budget setting and system updates
- Handle VAT (including partial exemption)
- Liaise with auditors and prepare annual accounts
- Identify and implement efficiencies and controls
- Contribute to updating finance policies and procedures
About Life:
Life is a national pregnancy support charity that helps over 60,000 people a year. Through our services, we help people – whoever they are – to meet pregnancy or pregnancy loss with courage and dignity so they can flourish.
Our services include:
- Supported housing and community support
- Counselling and skilled listening
- Free pregnancy tests and baby supplies
Our values
All our work is underpinned by the following universal human values:
- Humanity – All people are special and equal
- Solidarity – We’re with you and for you
- Community – We’re better together
- Charity – Doing good for one another
- Common good – Building a better world
Information about the role:
For further information, please see the attached job description.
Please note, this job will remain open till 09/01/2026, however we will be conducting screening interviews as applications come in.
Salary: £40,000 per annum
Hours: 35 hours per week across 5 days
Location: Leamington Spa
Benefits:
At Life we are passionate about providing our employees with a supportive and engaging environment. As well as ongoing development and training, we offer our:
- Generous holiday allowance, starting at 25 days per year, plus 8 Bank Holidays (pro rata for part time hours)
- Birthday Leave (applicable after 1 years service)
- Additional annual leave for long term service
- Company Pension Scheme
- Signed member of the Menopause Workplace Pledge
Safeguarding and Equality:
Life is committed to protecting all staff, volunteers and service users from harm of any kind. Life expects all staff and volunteers to share this commitment through our code of conduct.
We are committed to ensuring diversity and equality within our organisation by encouraging applications from all backgrounds.
All offers of employment will be subject to satisfactory references and appropriate screening checks. Life takes its obligation to protect the rights of children and vulnerable people very seriously; therefore, the successful candidate for this post will be also subject to extensive background checking, including an enhanced Disclosure and Barring Service check (DBS) which is paid for by the Charity.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Blue Light Card Foundation is seeking a proactive and motivated Grants & Operations Assistant who is passionate about supporting the mental health and wellbeing of the Blue Light community. This role will play a key part in helping the charity grow, strengthen its strategy, and continue delivering meaningful impact.
As our Grants & Operations Assistant, you’ll be at the heart of the Foundation, ensuring our systems, processes and communications run seamlessly so we can deliver impactful grants and uphold strong organisational governance. Your work will keep every stage of our grant making and operations efficient, coordinated and aligned with our mission.
You’ll work closely with colleagues, partners and stakeholders, becoming a trusted source of support across the organisation. In this role, you’ll help drive the smooth running of the Foundation and contribute directly to making a positive difference for the Blue Light community.
At Blue Light Card Foundation, we want every member of the Blue Light community to feel supported and know where to turn in their time of need. We fund projects across the UK that provide those who face the most challenging situations with quality resources, connected environments and spaces that nurture their wellbeing.
The client requests no contact from agencies or media sales.
We're looking for a kind, empathetic and resilient Support worker to join our Learning disabilities Service in Tower Hamlets.
£28,808.00 per annum, working 40 hours per week.
Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Our benefits include:
* Annual leave increasing up to 30 days with length of service
* Free DBS
* Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
* Fully paid induction programme and further training
* ILM courses and Apprenticeship Programmes
* Cycle to work scheme
* Employee Assistance Programme for 24-7 confidential support
* Online wellbeing resources
* A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
* Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
As a Support Worker you will be expected to undertake duties and work as part of the staff team to support customers with daily support to achieve personal goals by using person centred approach.
What you'll do:
* Work proactively with the team to handle the service caseload and support an effective team approach to meeting each customer's identified needs.
* Contribute to a positive service environment, ensuring the service is supportive and a place of safety and stability for customers. This includes working flexibly and being proactively in delivering, reviewing and arranging effective support for emerging needs and risks in order to prevent escalating concerns.
* Ensure Look Ahead Health and Safety policies and local protocols are always adhered to, to ensure the safety of the customers, colleagues, visitors, contractors and premises including responding to maintenance, fire and health and safety issues.
* The ability to follow Infection Control guidelines and use initiatives to manage it. For example, following a thorough cleaning rota and completing all relevant checks such as living standards checks.
* Deliver all aspects of support to enable customers to develop independent living skills as appropriate to the individual needs of the customer. This may include practical tasks, delivering personal care (if required), including but not limited to prompting and or supporting with personal hygiene, meal preparation, medication management and personal finances support as required.
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
? Good values and interactive personality.
? Trustworthy, professional, able to work in partnership and willing to achieve outstanding outcomes.
? Capable of working as part of a group or team and able to use ow initiatives.
? Able and willing to listen to others and share own ideas and knowledge.
? Fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement.
Essential:
? Has good values, professional and willing to learn to gain experience
? Demonstrable willingness and or experience of supporting adults with Learning Disabilities
Desirable:
? NVQ Level 3 in Health and Social Care or equivalent or willing to complete the qualification
? Other relevant professional memberships and/or specialist qualifications
? Local and or familiar with the borough
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Please see our website for ful Job description
About the role
We are currently looking for an impassioned and self-driven individual to join our activities team to deliver exceptional service to our students, through engaging with the 350+ student groups, which deliver an incredible range of world-class opportunities to their members.
You will act as the first point of contact for student-led groups and will drive improvements of activities and events including administering risk management, facilities, finance, training, and a wide range of administrative processes. A significant part of the post includes supporting the safe delivery of activities through risk management steps and working within our sports partnership to ensure Imperial Athletes sporting activities are safe. You will develop strong communities and networks within the university and maintain key working relationships.
The role sits within the Directorate of Membership Services and the post will have a cross-departmental focus to ensure our training package, volunteer support and all processes are equitable and effective for all student groups.
What you would be doing
The Student Activities Coordinator (Events) is tasked with coordinating the delivery and development of events run by student-led groups.
The role is responsible for ensuring that student volunteers are able to deliver their activities and events safely, and ensure students have a high-quality service and experience on their journey as a volunteer.
The role is responsible for supporting the:
- delivery of student-led groups, tours / trips, and activities
- Development and Support for groups in relation to events and activity
Alongside the Activities Manager, elected Officer Trustees, and the wider activities team, the role will support the delivering of a high-quality support service for student-led groups.
Please job description for full list of duties and responsibilities.
What we are looking for
The successful candidate will be committed to using their skills and knowledge to empower student-group leaders and will have personal experience of higher education. The role will require excellent administration and organisational skills, a methodical approach to managing information and sophisticated interpersonal skills. Ideally you will have experience with event and trip administration, providing exceptional customer care and working with and training volunteers. You will be able to operate with autonomy as well as be able to balance competing priorities.
Please see person specification in job description for further details.
What we can offer you
Please note this role is with the Students’ Union. We’re a registered charity in our right, with our own governance, systems, processes and objectives. However, we work extremely closely with Imperial College London, so you’ll also be joining a wider community of staff working within higher education. If you’ve never worked in a students’ union, or are unsure why it’s different, we urge you to get in contact. It’s a brilliant place to work.
As an employee of Imperial College, you will be part of lively community and work in a friendly and relaxed environment. Our aim is to provide to all our employees an encouraging and relaxed working environment with an emphasis on personal development and work-life balance. Based on that we offer:
- flexible working hours
- generous pension scheme
- 25 days holiday (plus 6/7 extra days per year for College Christmas and Easter closures)
- bicycle loan scheme
- season ticket loan
- health benefits
- excellent professional development opportunities and many more.
More information can be found on the Imperial College Benefits page.
Further information
To apply for the role please complete the online application form.
We are running a characteristic anonymised application process for this recruitment as part of the College’s commitment to equal opportunities and eliminating discrimination. Applicants will be assigned an application reference number and applicants’ names will not be visible to recruiting managers until the interview stage. You will not be required to attach a CV. Please also refrain from including your name in your supporting statement.
Should you require any further details on the role please contact the People team listed on the website.
Closing date: 11 January 2026
Interviews (In-Person) will be expected to take place on 26 and 27 January 2026.
We welcome applications from everyone regardless of age, gender, gender identity, gender expression, ethnicity, sexual orientation, faith, or disability. We particularly encourage applications from Black, Asian and other racial minority ethnic candidates and disabled candidates who are currently underrepresented in our workforce. If there are any reasonable adjustments needed through the process, we will accommodate as much as possible.
As part of our commitment to sustainability, every role within Imperial College Union contributes to our environmental and social goals. This includes actively participating in initiatives to reduce waste, conserve energy, and promote eco-friendly practices within every department.
The client requests no contact from agencies or media sales.
Falmer Bar is one of the busiest and most popular spots on campus. Open all day, it serves everything from bar meals and deli sandwiches to fresh coffee and bubble tea. By evening, it’s a lively hangout for students, staff, and the local community with live sports on the TVs and various different forms of entertainment.
We’re looking for a Bar Manager to lead the day-to-day running of this vibrant venue. You’ll manage the team, take care of stock and ordering, and bring fresh ideas to our menus and drinks range. It’s a hands-on role in a fun, fast-paced environment where no two days are ever the same.
You’ll also work alongside our Entertainment and Hospitality Coordinator to make sure events, promotions, and bookings all run smoothly.
If you’ve got bar management experience - or supervisor experience and looking to progress to the next stage, you enjoy working with people, and want to be part of a buzzing campus bar, we’d love to hear from you.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Could you become a vital part of our collaborative and innovative team to make a lasting difference to families? We are looking for a part time Business Support Administrator to join our amazing Adoption team.
We believe that every child deserves a loving and supportive home and we are committed to providing the highest quality services to help make that a reality, and we are proud of our three successive outstanding ratings with Ofsted.
Position: Business Support Administrator
Location: Reading / Hybrid, with one day a week in Reading office
Contract: Permanent
Hours: Part time 22 hours a week over 3 or 4 weekdays
Salary: Pro-rata salary range of £14,415 to £16,485 per annum (Full time equivalent salary range £24,243 - £27,725 per annum)
About the role:
As Business Support Administrator, you’ll provide essential administration support to the whole adoption process and play an important role in ensuring that our adoption service is of high quality, is safe and meets performance targets and service standards.
Your Business Support Administrator responsibilities will include:
· Manage enquiries from adoption applicants and other agencies, providing general information and support.
· Send all required information to adoption applicants in a timely manner.
· Record information efficiently and accurately on a systems database.
· Ensure relevant checks and documentation are completed for the adoption process.
· Providing cover for the Panel Administrator as needed.
· Provide admin support across all other areas of our Business Support admin team.
About you:
As Business Support Administrator, you will:
· Have previous experience of providing great admin support in a busy, demanding environment.
· Deliver excellent customer service and work collaboratively with other colleagues.
· Be adept at organising and proactive in managing a busy workload and achieving deadlines.
· Produce work with a high level of accuracy and attention to detail.
If this sounds like you then visit our website to apply today to join a dedicated team who are part of something truly meaningful. We look forward to hearing from you!
If you would like to arrange an informal discussion about the role, please visit our website where you will find contact details for our Business Support Team Manager.
Early applications are encouraged as we may review and appoint on an earlier basis if a successful candidate is secured.
Closing date: 9am, Monday 05 January 2026
Interviews will be held on: Tuesday 20 January 2026
Other roles you may have experience of could include:
Admin Assistant, Administrator, Admin Support, Customer Admin Support
Safeguarding is at the heart of everything we do at PACT. We have robust measures and best practices in place to safeguard and protect the welfare of children, young people and vulnerable adults and we take pride in maintaining outstanding safeguarding standards. Anyone joining our team is subject to PACT’s safer recruitment pre-appointment enquiries, including a Disclosure Barring Service (DBS). The role description provides information on what our safer recruitment enquiries include and the level of DBS required to work in the role.
All opportunities with PACT are based in the UK.
an adoption charity and family support provider helping hundreds of families every year through outstanding adoption and adoption support services

The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Salary: £27,500 per year, pro rata (£11,000 actual salary).
Hours: Part time, fixed term 12 month contract, 14 hours per week (0.4 FTE)
Work pattern: Flexible, between Monday-Friday
Start date: ASAP
Location: Remote. With travel to team away days every 2-3 months. All equipment and travel for work will be paid for by the charity.
Reporting to: Head of Support Services
About Pregnant Then Screwed (PTS)
Pregnant Then Screwed (PTS) is the leading charity working to end the motherhood penalty. Founded on International Women’s Day in 2015, our work is rooted in lived experience and delivered with fearless conviction. We campaign for change, provide support and advice, and build community with working parents across the UK. We do this with rigour, rage, and love.
With a new CEO, we’re now at a pivotal moment in our journey, and we’re looking for someone who’s excited to build with us — shaping what comes next for one of the UK’s most fearless campaigning charities.
The Role
Pregnant Then Screwed’s Tribunal Mentor Programme is a peer-to-peer support service for women and parents taking legal action against an employer for pregnancy and maternity discrimination. We match mentees with volunteer mentors who have been through the Employment Tribunal process themselves for 12 weeks of support through weekly calls. We relaunched the programme in October 2025, and now, with funding from The National Lottery, we are looking for a part time Support Services Coordinator to help us grow and maintain new mentoring matches.
As the Support Services Coordinator, you will be responsible for recruiting and inducting mentees and volunteers onto the programme and supporting matches throughout their journey. You’ll also drive engagement with the programme, and develop recruitment strategies for potential volunteers and mentees.
Responsibilities:
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Coordinating the Tribunal Mentor Programme and volunteers.
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Welcoming new mentee and mentor applicants to the programme through 121 and group calls.
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Recruitment and engagement of new volunteers and participants.
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Monitoring our Community WhatsApp groups and responding to enquiries.
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Hosting regularly mentor and mentee online check-ins.
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Researching further support and signposting options for mentees.
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General administrative tasks, including managing volunteer and mentoring data, supporting the Head of Support Services with reporting data and responding to general enquiries.
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Supporting our Head of Support Services with volunteer training, policy and process development.
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Supporting other Support Services projects where necessary.
Essential Skills & Experience
- Volunteer engagement - demonstrated through experience managing or coordinating volunteers.
- Diversity, equity and inclusion focus, able to demonstrate a deep understanding of (and confidence in discussing) anti-oppression.
- Engaging written and verbal communication skills - demonstrated through a proven ability to craft engaging newsletters, social posts or discussion prompts.
- Mentee and mentor growth and retention - demonstrated through experience in growing and sustaining a befriending or mentoring programme (or transferable skills from other types of service user engagement)
- Technologically proficient and confident - demonstrated through experience using Beacon or other CRM systems and digital work tools.
Please note this job description is not exhaustive, and you may be required to take on additional responsibilities that are within scope of the role.
What We Offer
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Flexible working is embedded in our culture with employees working different hours, and days of the week.
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34 days annual leave, including statutory bank holidays. This is pro-rata for part-time staff.
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Paid leave between Christmas Day and New Year’s Day.
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Two paid ‘Wellbeing Days’. These are days that can be booked off with no notice and no questions asked.
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Five days’ paid leave to care for dependents. These can be used when a dependent is unwell, for settling in days at nursery or school, or for activities such as sports day or school plays.
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After two full years of service, employees are entitled to an additional day of paid leave for every additional year, up to a maximum of three additional days.
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Participation in a comprehensive workplace pension scheme with contributions from the organisation of 4%.
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Enhanced maternity, paternity and adoption pay. Maternity and adoption leave is paid at a rate of 100% for 20 weeks, 50% for the next six weeks, and then statutory for the remaining time. Paternity is paid at a rate of 90% for six weeks.
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Employees work from home, with an in-person team away taking place every six - eight weeks (locations vary).
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It is expected that all employees will engage in at least four days of training per year. Mandatory training includes: GDPR, Health and Safety, Equality and Diversity and Safeguarding training.
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All employees will be provided with a company laptop, riser, monitor, mouse and mouse mat should they need, plus £100 to spend on other office set-up needs, including stationery where necessary.
Ready to help us shape a fairer world for working mums and parents? Here’s how to apply:
Step 1: Answer our screening questions and upload your CV via CharityJob. You will need to apply by 11pm on Sunday 11th January 2026
Step 2: Shortlisted candidates will be invited to an online interview, which includes preparing a 10 minute presentation, and Q&As. We envisage interviews taking place in the last week of January or first week of February.
Please try to keep your answers to each screening question succinct and under 350 words.
Charity working to end the motherhood penalty.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Help shape the welcoming heartbeat of a growing feminist charity.
Rape Crisis South London is looking for experienced and empathetic receptionists to job share.
As a receptionist for the charity, you will contribute to the effective running of the organisation by managing the reception function on a day-to-day basis, making clients and other visitors feel welcome and safe as they arrive at our building.
Responsible to the office and facilities manager, you will play a critical role in delivering a smooth and supportive client experience.
Receptionists Job Share £27,500 FTE (based on-site in Croydon – one role is 26.45 hours per week – from 8.45am to 2pm Monday to Friday; second role is 25.15 hours per week, 1.45pm to 7pm on Monday to Thursday, 1.45pm to 6pm on Fridays). Extra hours available for holiday cover.
Interview process
Shortlisted candidates will be invited to a one stage interview process:
Stage one: MS Teams
As part of our values-led interview process, we will explore your experience and approach to safeguarding, EDI, wellbeing, feminism, role-specific responsibilities, and trauma-informed practice. For management positions, we will also discuss your people-leadership skills.
Interview questions are sent 5 working days before the interview.
Recruitment is ongoing until the positions are successfully filled, and interviews may be held on a rolling basis.
All applicants must have the right to work in the UK.
EDI Statement
RCSL is an equal opportunities employer, and we are particularly keen to receive applications from women underrepresented in leadership roles in the violence against women and girls movement.
Safeguarding
RCSL is committed to creating and maintaining a safe, respectful, and trauma-informed environment for all survivors who use our services. We recognise our responsibility to protect adults and young people at risk from harm, abuse, and exploitation, and we understand that safer recruitment is a vital part of safeguarding.
How to Apply
Please submit your CV and a cover letter (up to 1,000 words) explaining how you meet the essential and desirable criteria.
The post is open to female applicants only as the role is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.
If you do not hear from us within a month of applying, please assume you have been unsuccessful.
Providing specialist support to women and girls who have experienced rape and/or childhood sexual violence and abuse.



The client requests no contact from agencies or media sales.
In-Work Support and Communication Assistant
Salary: £26,999 - £29,500 per annum, pro-rata (£13,114 – £14,329 per annum for 17 hours per week).
Hours: 17 hours per week, days to be agreed
Place of work: Action on Disability Centre for Independent Living, Mo Mowlam House, Clem Attlee Court, London SW6 7BF
Department: In Work Support
Reports to: Project Lead- Employment Development and Access Support
Contract period: Permanent (dependent on funding)
About Action on Disability
Action on Disability (AoD), founded in 1979, is one of London’s leading Disabled People’s Organisations (DPOs). Guided by the Social Model of Disability, we work to remove barriers and promote equality, inclusion and choice for all Disabled people.
AoD is a medium-sized charity with a Board of Trustees, 27 staff, and a strong pool of casual staff and volunteers. Many of whom have lived experience of disability. We are proud that 100% of our Board and 54% of our staff identify as Disabled.
We deliver four key services: Youth, Employment, Welfare Benefits, and Independent Living.
Purpose of the Role
The postholder will play a key role in delivering high-quality, person-centred In-Work Support to Disabled employees and their employers. This includes maintaining accurate support plans, carrying out regular workplace visits and reviews, and ensuring support remains effective and tailored to individual needs. The role also involves supporting recruitment administration. The postholder will contribute to quality assurance by monitoring feedback, updating CRM systems, and supporting communication across the team. In addition, they will help organise staff and employer events, produce newsletters, and create engaging content to promote inclusive employment practices and celebrate the successes of the In-Work Support service.
Main Responsibilities
Service Delivery and Support Planning
- Update and maintain accurate support plans for In Work Support clients.
- Carry out regular workplace visits/support assessments and remote check-ins with employees to review progress and provide support.
Monitoring, Feedback, and Quality Assurance
- Chase, read, action, and securely store all feedback forms.
- Share relevant feedback and service updates with line manager in a timely manner.
- Ensure all CRM systems are updated with accurate and up-to-date records.
Recruitment Administration
- Support the recruitment process by being part of the interview panel, chasing references, scanning and storing key documents, and completing necessary online checks.
- Monitor and record completion of mandatory online training for new and existing staff.
Events and Communications
- Support the organisation and delivery of three annual staff events, ensuring accessibility and engagement.
- Create a fortnightly newsletter with updates, stories, and resources related to In-Work Support from feedback and visits.
Closing Date: Friday 2nd January 2026
Interview Dates: Week commencing 5th January 2026
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website where you can complete your application for this position.
You do not need to meet every point to apply. We welcome applications from Disabled people and value a wide range of experience, including lived experience of disability.
We welcome applications from Disabled people and will provide reasonable adjustments at all stages of recruitment and employment.
No agencies please.
£30,305 - £33,145 | Full-time 35 hours per week (part time at four days per week will be considered) | Based at our offices in Clapham, near Settle, with a mix of office and home working.
Are you an experienced and self-motivated fundraiser who wants to make a difference to people, landscape and wildlife in the Yorkshire Dales?
We’re looking for a Development/Fundraising Officer to join our Corporate Partnerships team, helping to develop and grow our income in this vital area.
This is an exciting time to join YDMT, with a new strategy in place and ambitious vision to increase the impact of our work.
About Yorkshire Dales Millennium Trust
We are a charity doing big things to help to support people, landscape and wildlife in the Yorkshire Dales and surrounding areas.
We deliver diverse and inspirational projects, helping to plant 1.6 million trees and securing the future of more than 850 hectares of wildflower hay meadows, creating habitats for our wildlife and combatting climate change. We are passionate about inspiring disadvantaged groups and future generations to care for this special area.
About the role
The focus of this role is to develop and grow income from corporate partnerships, helping us build on our award-winning approach to this area of fundraising.
This will involve working closely with our Development Manager to ensure excellent stewardship of existing partners, helping us to develop long term strategic partnerships tailored to a company’s CSR or ESG objectives. You will also help with the planning and delivery of an exciting volunteering programme geared around hands-on habitat creation and management work in the Yorkshire Dales, Nidderdale and Forest of Bowland.
To support our growth plans, you'll play an important role in our business development activity, helping to increase corporate income. This will involve prospect research, helping with the planning and delivery of corporate engagement events and cultivating opportunities for additional funding from existing partners.
We offer a working environment where everyone is valued and empowered to make a difference. As a member of a relatively small and supportive team, there will be plenty of opportunity for you to expand your skills, supporting our wider fundraising efforts and project delivery work.
About you
We’re looking for a self-motivated, organised and creative fundraiser or sales person with proven experience in relationship management.
You will have excellent people skills and an ability to develop strong relationships with corporate partners as well as colleagues and supporters. You will also have good written skills, with experience of creating compelling and engaging communications that inspire and engage your target audience.
Delivering exceptional volunteering events is key to the success of our corporate partnerships, so experience in the planning and execution of engaging in person events will be of real value.
A key part of the role will be to support our business development activity, which will require strong research skills and an ability to identify prospects that share our passion for delivering positive social and environmental impact. Experience using a CRM system to cultivate new business will be a key asset in this role.
Underpinning all of this is your ability to work within our culture – which means sharing our values of being creative, caring, honest and enabling.
The deadline for applications is 11.59pm, Sunday 4th Janaury 2026.
Interviews will take place w/c 12th Janauary 2026.
The client requests no contact from agencies or media sales.


