Customer jobs

Unifrog’s mission
 

We’re on a mission to level the playing field when it comes to young people finding and applying for their next step after school. We're achieving this by bringing all the available information into one single, impartial, user-friendly platform that helps students to make the best choices, and submit the strongest applications. We also empower teachers and counsellors to manage the progression process effectively.
 

Our outlook is global - we work with schools and universities all over the world, from the US to New Zealand, and from Italy to Hong Kong. We want to make it so that young people can compare every opportunity taught in English, wherever it is in the world, and have all the support they need to make successful applications.
 

We have a clear social purpose, and we’re hugely ambitious. We already work with over half of UK secondary schools, and hundreds of international schools. We are growing rapidly in terms of the number of our customers, in terms of how much they use our platform, and in terms of the breadth of products we offer.
 

Our team is at the heart of our business and is integral to our success. We work hard to foster a culture of openness, happiness and innovation, and we commit to helping every individual learn and grow so that they can reach their full potential. We want to hire talented people, whatever their background. If you are excited by our mission and are ready to work hard, please don’t hesitate to apply. We look forward to hearing from you!
 

We believe in the power of diversity. If you are from an ethnic minority background, we would like to strongly encourage you to apply. In advance of applying, if you have any questions about working at Unifrog, please contact Mhairi (details on our website). 

 

The role and your key responsibilities
 

As an Account Manager, your role is to make sure that all partners in your area make the most out of the Unifrog platform. You’ll build and maintain excellent working relationships with your partner schools and colleges, and provide expert guidance on how to embed the platform across all year groups.

You will cover your own area of the country with occasional travel to your partner schools and colleges (on average 1-2 days per week).
 

Your key responsibilities will include:

• Work with schools and colleges to provide resources and strategies which maximise staff and student engagement with Unifrog, identifying and promoting best practice across partner schools.

• Deliver targeted training sessions to staff within our partner schools and colleges via workshops and presentations, delivered remotely or in person.

• Work with your partner Area Manager to improve Unifrog engagement and achieve a sky high resubscription rate.

• Monitor and analyse usage across partner schools and colleges; identifying partners that need additional support to use the platform effectively.

• Listen to teachers and students about how we can improve our customer service and the Unifrog platform.

• Attend conferences and run CPD events on behalf of Unifrog.

What we’re looking for

• Strong communication skills – written, over the phone and on video calls.

• Track record of excellent relationship management.

• Extremely well organised.

• Keen attention to detail.

• Active listening and objection handling skills.

• A background and interest in education would be an advantage.

• Proactive attitude and willingness to get stuck in.

You will be joining a team of highly motivated people who are passionate about our mission of helping students to find the best next step for them after school. If this excites you and you’re an energetic person who is willing to learn, then we’d love to hear from you.
 

Working together

You’ll work closely alongside an Area Manager in your region, and with our Partner Success team to provide the best service to your schools and colleges. You will be part of a fantastic team of Account Managers, and line-managed by a Senior Account Manager. 

Benefits

Head to our jobs page for a full list of the excellent benefits we offer our team.

• Join one of ‘the best organisations to escape to’ and help transform careers and destinations in schools. We’re also a certified Great Place to Work.

• Become part of a committed, dynamic and growing team. We want to build the team at Unifrog for the long term – if you do well, we will do our best to make you want to stay at the company for a long time.

• Professional development is important at Unifrog. You will define your own 6-month objectives and will be supported by your line manager and the rest of the team to achieve them. You will have an annual training allowance to spend on what you need to grow and progress.

• Influence the company’s direction: we love to promote great ideas, wherever they come from.
  
   

Key details
 

• £37,306 per annum pro rata (Grade B), plus commission, car allowance, and a share in a company-wide performance bonus. 

• OTE £43,000 (pro rata).

• Maternity Cover - fixed term up to 12 months.

• 28 days paid holiday per year (plus bank holidays) (pro rata).

• Working hours are 9:00am to 5:00pm, Monday to Thursday, and 9:00am to 4:30pm on Friday.

• Full UK driving licence and access to a car is essential.

• All travel expenses covered.

• Candidate must be based in Nottinghamshire or Leicestershire.

• Home based with some travel to schools and colleges in the East Midlands.

• Start date: w/c 18th August 2025.

• To discuss any details about the role before applying, please contact Mhairi (details on our website).

• We can only consider candidates who have the right to work in the UK.

Application process

Deadline: 10:00AM (BST) Friday 16th May 2025.
 

Stage 1: Application form (~1 hour) ✍️

• Visit our website to upload your CV and complete the questions and tasks below. Please note that we do not review CVs at this stage of the application process so please be as specific as possible about your experience.
   

i. With reference to examples of your recent experience, what would make you an excellent candidate for this role? (250 words)

ii. Tell us about a time when you have had to build a relationship with someone when it was particularly challenging. What was your approach? (250 words)

iii. You notice that one of your partner schools is not engaging with Unifrog across the whole school. How would you approach the situation to maximise staff and student engagement with the platform and resources? (250 words)

Stage 2: Phone task (15 minutes) 

• A short role play task over the phone. We will schedule these tasks throughout the application window.

Stage 3: Video call interview (1 hour) 

• Short demonstration of a Unifrog tool (resources will be provided) (20 mins)

• Standard Q&A from a panel of three, including questions about your experiences and how these relate to the role, and scenario questions based on common situations you might face (plus time for your questions) (40 mins).
   

• Video call interviews will be held on w/c 26th May 2025.

Your answers are an opportunity to let us know more about your motivations and experience. While we understand that candidates might want to use AI to improve parts of their application, we strongly encourage you to write your answers independently. 

Please note, we compare all answers to an AI generated answer. Where we suspect AI has been used to write the majority of the answer, this will be taken into consideration when scoring.

Inclusion and diversity at Unifrog

• Within the company we try to foster a culture of innovation, and a happy working environment, both because this is the right thing to do, and because we think this results in the most effective team. To this end we believe in open communication, celebrating successes, supporting each other, not being afraid to be wrong or to fail, and promoting good ideas wherever they come from.

• As a platform that supports teachers and students from a huge variety of backgrounds it’s important that our team and leadership reflects this diversity. This is something we are actively working towards and prioritising. We want to embed diversity, equity and inclusion across everything we do, continually evaluating policies and practices to make sure they are inclusive and equitable.

• To make sure everyone’s voice is heard and people have the opportunities to learn to be better allies in the workplace, we encourage the team to share what they’re celebrating, facilitate training and group discussions, and seek regular feedback about what more the company could do to help people feel included.

• To ensure that our recruitment process is consistent and fair, we anonymise your application and therefore do not see your name, personal, educational or professional background. We also randomise the order of responses so that it’s less likely that a candidate is advantaged or disadvantaged by where their answers appear compared to other candidates. 

Care & Repair in Powys is a Community Benefit Society with charitable purposes.  We are seeking a Service Delivery Manager to join our small and friendly team.  The post holder will use their management and organisational experience and skills to ensure that the agency continues to deliver high quality, cost effective small, medium and large home adaptations enabling older and disabled people to remain at home in comfort and security.

The post holder will line manage the technical, practical services and administrative teams, ensuring that Health and Safety requirements are fully met.

The post is for 21 hours per week (0.6FTE), on a hybrid contract.  A minimum of 60% of hours is expected at the Newtown based office, with the remainder being available as home working.

Please refer to the job description and person specification requirements in your application.

Examples of our work can be viewed here:

https://youtu.be/CNauWJzbSbg

https://youtu.be/qNCFgK_qoTc

https://youtu.be/yQ3_QfoN0lE

Care & Repair in Powys is a subsidiary of the Barcud Group.

World Jewish Relief created the Specialist Training and Employment Programme (STEP) for refugees in 2016 and today we are the largest provider of specialist employment support to refugees in the UK.

STEP provides a bespoke employment programme that addresses the complex barriers that refugees face when preparing for, and ultimately finding work in the UK.   We now have an exciting opportunity for a female Employment Advisor with fluency in Dari/Farsi to work with predominantly women clients providing remote employment support to STEP clients across the UK.

You will prepare clients for competitive employment and help them to achieve their chosen training and employment objectives. You will work to a variety of performance targets based on the progression outcomes of clients such as successful completion of training courses, voluntary and work placements and achieving and sustaining paid employment.   

About you

We are looking for candidates who have:

• Experience in successfully supporting refugees into sustainable employment

• Understanding of the issues and challenges faced by unemployed people to finding work, including those whose first language is not English

• Fluent first-language skills in speaking Dari/Farsi 

• Experience of providing advice and guidance and supervising a caseload of clients

• Excellent communication skills

• Good IT skills (CRM database, Microsoft Word, Outlook, Teams) and the ability to work remotely with confidence

• Good business-level English, cross-cultural sensitivity and the ability to work with clients with varying levels of English

Benefits

We offer a range of benefits including:

• 23 days holiday pro rata plus bank holidays and Jewish holidays. 

• Pension scheme – we contribute 5% to the World Jewish Relief pension scheme.

• Life Insurance – up to 3 times salary to nominated beneficiaries.

• Health Cash Plan – cash back to cover the costs of dental treatment, optical care, specialist consultations and a range of complementary therapies.

• Employee Assistance Programme – free, confidential advice or support with any personal or work. related concerns or free counselling if needed.

• Season ticket / travel to work loan.

• Cycle to Work Scheme.

• On Friday the office closes at 3pm.

Equality, Diversity and Inclusion

World Jewish Relief promotes equality, diversity and inclusion in our workplace. We invite and welcome applicants from diverse backgrounds. We encourage applications from candidates of different ethnicities, socio-economic backgrounds, race, gender, age, disability, sexual orientation and of faith or none that meet the criteria set out for this role. You don’t need to be Jewish to work for us, but you must share our desire to assist those who need help based on their vulnerability, not their identity, recognising the dignity and potential of all people.

We are striving to build a team reflective of the communities we work with. People with refugee or asylum-seeking backgrounds are experts by experience and are particularly encouraged to apply for this position. If you have first-hand experience of forced migration, please let us know in your application. Additionally, we encourage you to apply even if you do not meet all the requirements that are listed within the person specification. 

We respect that people’s identity is not defined by their past experiences and do not expect candidates to describe their lived experience during the interview process unless they wish to do so. 

To apply

Please upload your CV and a cover letter explaining how you meet the criteria in the person specification and details of your language skills.

Interviews will be held on 14th and 15th May

Join the team at St Hilda’s East – a community charity with 135 years of history and impact in Tower Hamlets. 

St Hilda’s East is a vibrant, inclusive charity with a mission to combat deprivation and social exclusion in East London. We bring together people of all ages and backgrounds at our welcoming community centre in Shoreditch and at our Elders Day Centre in Shadwell. Our work includes early years support, youth programmes, mental health and wellbeing activities, advice services, and community engagement for older people. 

Finance Assistant (Part-Time) 
 
Location: Shoreditch, East London 
Salary: £27,008 (pro rata to £16,205 for 22.5 hours per week) 
Contract: Permanent, part-time 

Reporting to the Head of Operations, the Finance Assistant will play a vital role in the day-to-day financial administration of the charity. You will manage transactions using QuickBooks, process invoices and payments, assist with payroll, support the preparation for audit, and maintain accurate financial records. You'll also help us improve our financial systems as we continue to grow and adapt. 

This role also includes occasional receptionist cover, so we’re looking for someone friendly, reliable and adaptable. 

This job is for you. if you: 

• Have previous experience with financial administration in a small organisation 

• Are comfortable using bookkeeping software e.g. QuickBooks 

• Have excellent attention to detail and strong numerical skills 

• Can handle confidential information with discretion 

• Enjoys working both independently and as part of a team 

• Are aligned with our values and passionate about community work 

Please apply by submitting your CV and a cover letter. The cover letter should be no more than two pages long and should explain point by point how you meet each of the Essential Criteria on the Person Specification. Don’t forget to provide examples to evidence your experience and abilities. 

Interviews will be held in the week commencing 19th May 2025 

Benefits include flexible working arrangements including the option to split your time approximately half-and-half between the office and home, 25 days annual leave, and access to an Employee Assistance Programme. 

St Hilda’s is committed to racial justice and wider inclusion and diversity. We are working towards a goal where our team fully reflects the diversity and difference in lived experiences of our local community. 

People & Operations Officer

Florence Nightingale Foundation

London/Hybrid with 3 days a week in the office in SE1 1SZ

Full time (35 hours per week) with flexible working

Fixed term contract for 18 months with potential for extension

Salary £36,271

Excellent benefits including annual leave allowance starting at 27 days, pay progression scheme, flexible and hybrid working, employer pension contribution, death in service policy, personal and professional development opportunities, and Employee Assistance Programme

Are you proactive and self-motivated and do you actively look for opportunities to make improvements and efficiencies?

Charity People are delighted to be working with Florence Nightingale Foundation (FNF), a UK-based charity that supports nurses and midwives to promote health, improve care and save lives, to recruit a People & Operations Officer.

Inspired by the work of Florence Nightingale, FNF is a voice for the nursing and midwifery profession and is working across the UK and internationally to reach one million nurses and midwives by 2027: enabling nurses and midwives to connect, lead, and influence healthcare.

FNF's focus is on improving health, clinical outcomes and patient experience, through building nursing and midwifery leadership capacity and capability. They also work to convene and support nurses and midwives to shape the health and care policy agenda, and create a future where nursing and midwifery perspectives are valued and policies are informed by the professions' evidence, expertise and needs.

The People & Operations Officer will join a busy operations team. This is a new, multifaceted role, with responsibility for looking after the team and the smooth and safe running of the FNF office and operations.

Key responsibilities

• Office and IT Management: Oversee day-to-day office operations and ensure a productive working environment, including office management and maintenance, supplies, IT systems, and coordination with external providers.
• Health and Safety: Conduct and support risk assessments, maintain incident reporting systems, and act as a trained fire warden and first aider (training provided), ensuring compliance with relevant legislation and audits.
• HR Administration Support: Coordinate recruitment administration, onboarding of new staff, HR data reporting, administration of annual leave and other benefits, HR system maintenance, and maintenance of employee records in alignment with internal policies and regulation.
• Policy, Governance and Operations Support: Assist and coordinate with policy review and development, and provide general operations support including event logistics and administration, coordinating meetings and taking minutes.

The People & Operations Officer will have proven experience of working in a varied operational role within the non-profit sector. You will have demonstrable experience in and/or an understanding of health and safety management, as well as experience of managing relationships with vendors. The ideal candidate will have experience of supporting HR processes and activities, reviewing and improving processes and experience developing and implementing policies and procedures (desirable).

With excellent attention to detail and exceptional administration skills, you will be confident and committed to suggesting improvements and in developing initiatives that will continually improve efficiencies and ways of working throughout FNF. You will have strong written and verbal communication skills to interact with people internally and externally and will demonstrate a high level of integrity and professionalism. The People and Operations Officer will have a working knowledge of MS Office and strong digital administration and CRM skills (ideally Salesforce). You will be highly organised with the ability to mutli-task and prioritise to meet deadlines whilst being adaptable and flexible.

If you are excited by this opportunity and would like to apply, we would be delighted to hear from you.

How to apply

Please share an up-to-date version of your CV via the link below. Jen D'Souza at Charity People will be in touch with the full job pack and further details on how to apply. The application process is CV and Supporting Statement. The closing date is 5pm on Tuesday 20 May with interviews scheduled for Thursday 5 and Friday 6 June.

Charity People actively promotes equality, diversity and inclusion. We match charity needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities we work with.

FACE TO FACE FUNDRAISER

Location: You be working in shopping centres, train stations and other locations throughout London and surrounding areas (ideally, candidates should be based within London or the surrounding area)

Salary: £25,000 - 28,000+ (including paid travel when working out of London)

Hours: 35 per week

Contract: Permanent

At Cancer Research UK, we exist to beat cancer.

Kick off your new career by beginning your journey into fundraising and joining CRUK as a field-based Face to Face Fundraiser. You will be inspiring the public to become regular financial supporters of Cancer Research UK.

Cancer Research UK is the worlds leading cancer charity. They are committed to 3 in 4 survival rate by 2034 . Their Face to Face Fundraising team bring in around 10 million pounds for the charity each year, so this is your chance to really make a difference.

We are looking for candidates who love interacting and engaging with members of the public on a daily bases. You will be self-motivated, passionate and enjoy using words to persuade and inspire.

It’s a fun working environment where you can work in London and the South East to support one of the UKs most trusted brands. There is lots more too; 25 days holiday + flexible bank holidays , sick pay and lots of development opportunities.

What will I be doing?

• Engaging with the public at stands in shopping centres and inspiring them to make regular donations via Direct Debit
• Working as part of a team of fundraising experts
• Sharing engaging and inspiring stories regarding Cancer Research UK progress and goals
• Being responsible for setting up your stand and working environment in private site venues
• Representing CRUK with the highest level of professionalism, treating the public fairly and with respect

What skills will I need?

• Excellent communication skills and customer experience with confidence in speaking to the public
• Strong interpersonal skills with the ability to build rapport quickly and influence others
• An ability to work under pressure
• Experience of delivering and achieving targets in a customer-related environment or similar
• Strong resilience to handle negative objections.

Cancer Research UK organisation values are designed to guide all that they do.

Bold: Act with ambition, courage and determination

Credible: Act with rigour and professionalism   

Human: Act to have a positive impact on people

Together: Act inclusively and collaboratively

Cancer Research UK are looking for people who can believe in and embody these organisation values and can use them to drive forward progress against their mission to beat cancer.

What will I gain?

Each and every one of Cancer Research UKs employees contributes to their mission to beat cancer. In return, they create a working environment that supports your wellbeing and provide a generous benefits package, a wide range of career and personal development opportunities and high-quality tools. Their policies and processes enable you to improve your work-life balance, take positive steps in your career and achieve your personal wellbeing goals.

Interview Process: Apply online now! If you are selected for interview we will invite you to a recruitment day at Cancer Research UKs head office in Stratford E20 1JQ on 23rd April from 1pm-5pm so you will need to be available on that day. You'll meet the team, hear more about the role, there will then be a short task and interview.

How do I apply?

Please apply through Indeed with an up to date CV.

For more updates on CRUKs work and careers, follow them on: Twitter, Instagram, Facebook, and Youtube.

There’s a place for everyone at Cancer Research UK. Their vision is to create a charity where everyone feels like they belong, benefits from and participates in, the work they do. They are committed to creating an inclusive culture where everyone can be themselves and reach their full potential. 

They actively encourage applications from people of all backgrounds and cultures, in particular those from ethnic minority backgrounds who are currently under-represented, and believe that a diverse workforce will help them to beat cancer sooner. 

If you’re interested in applying and excited about working with us but are unsure if you have the right skills and experience we’d still love to hear from you. We don’t expect everyone to meet all of the criteria listed.

We want to see every candidate performing at their best throughout the job application process, interview process and whilst at work. We therefore ask you to inform us of any concerns you have or any adjustments you might need to enable this to happen.

Marie Curie is the UK's leading end-of-life charity. We are the largest non-NHS provider of end-of-life care in the UK, the only provider across all 4 nations, delivering community nursing and hospice care across the country, while providing information and support on all aspects of dying, death, and bereavement. Our leading research pushes the boundaries of what we know about good end-of-life, and our campaigns fight for a world where everyone gets to have the best possible quality of life while living with an illness, they're likely to die from.
Marie Curie is thrilled to announce a within our Innovation, Income & Engagement Directorate. We are seeking a dedicated and enthusiastic individual to join our team as the Fundraising Relationship Coordinator. We are looking for an outgoing and personable individual who excels in building relationships and providing exceptional support to our fundraising supporters.

You will be responsible for:
- Supporter-Led Fundraising: Provide comprehensive support to our fundraising supporters, including those organising coffee mornings, quizzes, and other events. Offer guidance on maximising their fundraising efforts through outbound phone calls and emails.
- Stewardship: Ensure excellent stewardship by maintaining regular communication with supporters, understanding their needs, and providing the necessary resources to help them succeed.
- Community and National Events Support: Collaborate with community fundraising teams and national events teams across the UK to provide consistent and effective support.
- High-Value Supporters: Identify high-value supporters and seamlessly transition them to local support teams for personalised engagement.
- Reporting: Produce detailed reports on the performance and activity of event participants across the UK.

Key Criteria:
- Demonstrated experience in a customer-facing fundraising role, whether in a paid or voluntary capacity.
- Strong communication skills, both written and verbal.
- Excellent organisational and multitasking abilities.
- Ability to work independently and take initiative.
- Proficient in the use of Microsoft Office and CRM packages.[LB1]
Please see the full job description here
Application & Interview Process
- As part of your online application, you will be asked for a CV and covering letter. Please review both the advert and job description and outline your most relevant skills, experience and knowledge for the role.
- Close date for applications: 11th May 2025 We encourage early applications as we will be conducting screenings in advance of the deadline.
- Interviews to commence TBC for May 2025

Salary: £22,000 - £26,000 per annum
Contract: Perm 35 Hours per week
Based: Hybrid - minimum 2 days a week in our Edinburgh Office, 3 days at home

Benefits you'll LOVE:
- Flexible working. We're happy to discuss flexible working at the interview stage.
- 25 days annual leave (exclusive of Bank Holidays)
- Marie Curie Group Personal Pension Scheme (we will match your contribution up to 7.5%)
- Loan schemes for bikes; computers and season tickets
- Continuous professional development opportunities.
- Industry-leading training programmes
- Wellbeing and Employee Assistance Programmes
- Enhanced bereavement, family friendly and sickness benefits
- Access to Blue Light Card membership
- Subsidised Eye Care

Marie Curie is committed to its values, which underpin our work. We take stringent steps to ensure that the people who join our organisation through employment or volunteering, are suitable for their roles and are committed to safeguarding all our people from harm. This includes our staff, volunteers and all those who use or come into contact with our services. We are dedicated to creating not just a safe place to work but also a supportive and rewarding one.
We are committed to a world where everyone can thrive and fulfil their potential. We are devoted to the social justice imperatives and organisational benefits of full diversity, inclusion and equity in the workplace, and are a Stonewall champion. We actively encourage and welcome applications from candidates of diverse cultures, perspectives and lived experiences.

We're happy to accommodate any requests for reasonable adjustments. Please email any requests to recruitment.

Are you looking for a varied and rewarding role within a purpose-led organisation? We’re seeking a Payroll Officer to join our supportive central HR team.

• This is a fixed term contract for 12 months to cover maternity leave
• Part time – 27.5 hours per week. Ideally the hours will be worked over five days, however, for the right candidate we can be flexible and are willing to discuss preferred working hours if you are selected for interview.
• Actual salary is circa £21,710 per annum. The full-time equivalent salary is circa £29,605 per annum.
• Excellent benefits – including pro rata of 28 days leave + bank holidays, life assurance, a health cash plan + much more (see the full list below)
• We are open to this role being hybrid with some remote / home working

Love where you work!

Established in 1943, our network of Learning Locations provides day and residential outdoor education courses for all ages. We aim to create outstanding opportunities for everyone to learn about nature.

We value each of our team members and understand that every role is vital to deliver our mission, so, we provide great benefits* to reward and support you while you work with us.

What you’ll be doing

You’ll help deliver accurate monthly payroll administration, support colleagues across our UK-wide network, and play a key part in an exciting project to review and potentially upgrade our HR/payroll systems. Your responsibilities will include:

• Processing monthly payroll changes (new starters, leavers, pay updates, statutory payments)
• Supporting managers with queries and system use (ResourceLink)
• Maintaining accurate employee data and records
• Generating reports and supporting HR data needs
• Contributing to systems improvement and change projects

This role is ideal for someone who enjoys working with systems, data, and people—and who values getting the details right.

Where you’ll be based

The role is based at Field Studies Council Head Office, near Shrewsbury, with hybrid working options available. Your time in the office will be dependent on business needs.

Our Head Office is situated on the same estate as our Preston Montford Field Centre. The 12-hectare site is managed to provide a rich range of habitats, including ponds, a wildflower meadow, ancient orchard, the remains of a walled garden and even a Bee hotel!

Who we’re looking for

• Experience in payroll, with confidence using payroll systems (ResourceLink experience is a bonus)
• Strong attention to detail and excellent organisational skills
• Knowledge of current payroll and employment legislation
• A professional and proactive approach, able to work both independently and as part of a team
• A positive attitude aligned with the values and mission of the Field Studies Council

If you don’t meet every requirement but feel you have the right skills and attitude, we’d still love to hear from you. We value potential and are happy to support the right candidate to grow into the role

* Your benefits whilst working with us will include:

• Financial - We offer competitive salaries, sick pay, pension schemes, life assurance 5 x your annual basic salary, pro rata of 28 days annual holiday entitlement plus bank holidays and a further 2 extra loyalty days dependent on length of service.
• Health and Wellbeing - Eligible employees are automatically provided with a Health Cash Plan which you can use to help pay for routine health appointments as well as give you the ability to seek second opinions from top doctors! We also provide our team members with access to a 24hr Counselling Helpline Service.
• Discounts – When you join the team you are also enrolled into our reward programme which gives you discounts on your favourite brands and opportunities to earn cash back on everyday purchases!
• Additional benefits - We endeavour to offer flexible working options where roles permit and are committed to providing our employees with appropriate quality learning and development opportunities.

The closing date for receipt of your completed application is 14th May 2025.

We reserve the right to close the vacancy early if we’re in receipt of sufficient applications. Please apply early to avoid disappointment.

Interviews are scheduled to take place at Field Studies Council Head Office on 22nd May 2025

Shortlisted applicants will be contacted by email.

Key responsibilities include:

• Covering reception duties and handling calls, post, supplies, travel bookings, and general office coordination
• Managing third-party service provider relationships and contracts for office facilities and utilities
• Acting as the key liaison with our external IT support provider
• Supporting new starter inductions and health & safety training
• Coordinating office maintenance and basic troubleshooting tasks
• Providing general admin support to the Head of People and Director of Finance & Resources

What we’re looking for:

• Strong administrative and organisational skills
• A friendly, professional front-of-house manner
• Confidence managing suppliers and service providers
• IT literacy and ability to liaise with tech support
• Experience in office or facilities administration (desirable)

This is a great opportunity for someone who enjoys being the go-to person in a busy, collaborative environment.

Apply now and help us create a welcoming, efficient space for our team and visitors!

Closing Date: Tuesday 6 May 2025, 4pm.

Interview Date: Wednesday 14 May 2025

JOB DESCRIPTION: Strategic Communications Lead

Job Title: Strategic Communications Lead

Location: Hybrid – Hampshire / Stirling offices / Remote

Salary: £37,500 (pro-rata)

Hours: Full time (flexible)

Contract: Permanent 

About us:

Learning through Landscapes is the UK’s leading school grounds charity, dedicated to enhancing outdoor learning and play for all. Our vision is a society where the benefits of regular time outdoors are valued and appreciated, and outdoor learning, play and connection with nature is recognised as a fundamental part of education, at every stage, for every child and young person.

We have unrivalled expertise based on three decades of experience, practical action and research. With offices in England and Scotland and staff based across the UK, our team and our accredited network of outdoor learning experts have the capacity to work nationally and internationally. Visit our website for more information.

Main Purpose of the Post

To lead the strategic planning, development, and delivery of Learning through Landscapes’ (LtL) communications and marketing activities. This role will ensure effective communication with key audiences, grow engagement, and strengthen the LtL brand, positioning the organisation as the leading voice in outdoor learning and play. The Strategic Communications Lead will oversee all communications activities, manage a growing team including the Digital Marketing & Operations Manager, and ensure alignment with organisational goals and the communications strategy.

Specific Duties

Strategic Leadership

• Lead the development and implementation of the LtL communications strategy in line with organisational objectives.

• Align communication efforts with the key goals of growing audience engagement, generating leads, and enhancing the charity’s visibility and credibility.

• Act as a brand guardian, ensuring all communications adhere to LtL’s brand guidelines and key messaging.

Team Management

• Line-manage the growing Communications team, including the Digital Marketing & Operations Manager, providing guidance, support, and oversight of their responsibilities, including social media, website, and email marketing activities.

• Foster a culture of collaboration and innovation within the communications team, and work closely with other departments to align communications with organisational priorities.

• Provide regular performance reviews and professional development opportunities for direct reports.

Campaigns and Content Development

• Plan and oversee the creation of compelling and engaging content for digital and traditional media platforms, ensuring alignment with key messaging.

• Work with the Digital Marketing & Operations Manager to deliver multichannel marketing campaigns, including organic and paid campaigns across platforms such as social media, Google Ads, and email.

• Lead on the development of innovative approaches to audience engagement, including storytelling, case studies, and evidence-led communications.

• Lead the delivery of the Outdoor Classroom Day campaign, including coordinating media interest, collaborating with global NGOs and internal teams on campaign themes, and managing data collection, evaluation, and related communications.

External and Internal Communications

• Serve as the first point of media contact for LtL, building relationships with journalists, influencers, and partners to amplify LtL’s reach.

• Advise and support internal teams on communication best practices, integrating communications planning into the early stages of project development.

• Collaborate with partner organisations to deliver cohesive and impactful communications plans for joint projects.

• Strengthen internal communication processes to ensure organisational cohesion and awareness of communications initiatives.

Monitoring and Evaluation

• Improve systems for measuring and reporting communications impact, including audience engagement, conversion rates, and campaign effectiveness.

• Provide regular reports to senior management, using data to demonstrate progress and inform future strategies.

• Conduct ongoing analysis of audience behaviours and preferences to refine communication efforts.

General Responsibilities

• Stay informed on trends in digital marketing, communications, and education to keep LtL’s approaches current and impactful.

• Support organisational goals by contributing to cross-functional projects and initiatives.

• Ensure all communications comply with GDPR and safeguarding policies.

• Represent LtL at relevant external events and networks as needed.

What you’ll need:

• Experience of leading communications or marketing at a strategic level, preferably in the charitable or education sectors

• Proven ability to develop and implement multi-channel communications strategies that grow engagement and support organisational goals

• Experience of managing staff, fostering collaboration, and supporting professional development within a communications team

• Strong track record in campaign planning and delivery, including digital marketing, content creation, and media engagement

• Excellent written and verbal communication skills, with a keen eye for detail and storytelling

• Computer literate with experience using digital marketing tools and platforms such as email marketing systems, social media scheduling tools, and content management systems

• Strong understanding of branding and the importance of consistent messaging

• Confident using data to evaluate performance and inform strategy

• Proactive, organised, and able to work flexibly across multiple priorities

• Knowledge of GDPR compliance and safeguarding in a communications context

• A commitment to the values and mission of Learning through Landscapes

This is an indication of the scope of the role. If you don’t have all of the above

but feel it could be the role for you, talk to us!

What we offer:

• Flexible working

• Holiday, 28 days + bank holidays + a “birthday gift” day

• Laptop, phone and all travel & subsistence expenses

• Family & carer friendly policies

• Training and CPD by agreement

• Sick pay

• Pension scheme – 5% employer contribution

• Subsidised Christmas meal

• Free office refreshments

• A supportive and welcoming team of colleagues.

We’re an equal opportunities employer. All suitable applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. 

We are actively seeking to increase diversity within our workforce and are committed to recruiting the best people on the objective basis of their skills, ability and experience. We offer a guaranteed interview to eligible applicants who choose to opt-in to the scheme and can demonstrate that they have at least 50% of the “What You’ll Need” list. To be eligible to apply via the Guaranteed Interview Scheme, you must be from an ethnic minority. Please state clearly in your covering letter if you are applying under the Guaranteed Interview Scheme.  

We are happy to support with any reasonable adjustments that are needed within the recruitment process. 

If you would like an informal chat about the role, please contact the HR Manager, Sarah Knott - see our website for contact  details. 

To apply: Please send the following  to our recruitment email - see our website for details.

• Your CV 

• A covering letter explaining in no more than one side of A4, your interest in the role and the skills and knowledge you have that make you an ideal candidate 

• Contact details (including email address and phone number) of two referees, one of whom should be your most recent employer.

The recruitment process:  

The deadline for applications is 8 am on Monday 2nd June 2025.  

If you have not heard from us by 5 pm on Tuesday 3rd June 2025, you have not been shortlisted.  

Shortlisted candidates will be invited to interview at our offices in Eastleigh, Hampshire on Tuesday 17th June 2025.  

Candidates will be informed of the outcome of the interviews by Wednesday 18th June 2025.

Earth Trust helps nature and people thrive in South Oxfordshire.

We engage people through our Green Spaces. Over the next ten years we will be meaningfuly engaging over 100,000 people a year, being a nationally recognised exemplar of integreated land management.

To realise our ambition, we need you - a creative and data-driven Marketing and Communications Officer to help grow our audience, engage supporters, and drive awareness of our mission to connect people with nature.

As part of our Communications team, you will develop and deliver marketing campaigns, manage social media and email marketing, create compelling content, and optimise digital channels to enhance engagement. You’ll also oversee website updates, SEO, and Google Ads, ensuring our messaging reaches the right audiences.

We’re looking for someone with at least two years’ experience in marketing and communications, excellent copywriting and content creation skills, and proficiency in tools like MailChimp, WordPress, and Canva. Experience in paid media campaigns, digital fundraising, or charity marketing would be a plus.

Why join us? 

This is a fantastic opportunity to be part of a passionate team, working on meaningful campaigns that inspire people to take action for the environment.

The role is permanent and full-time. The hybrid role requires you to be in our offices in Little Wittenham, Oxfordshire OX14 4QZ for at least two days a week. 

Alongside a wonderful working environment, we offer generous annual leave, volunteering opportunities, family friendly, flexible working wherever possible with forums and inclusive facilities to support our staff. Current benefits include:

• Holidays: 26 days holiday per year (pro-rata) increasing with length of service. Plus an additional 3 days of leave over Christmas and bank holidays
• Pension: Up to 7.72% employer contribution (following successful probation)
• Healthcare Plan: Provided by Medicash to help with the cost of 
• Volunteering days Linked to personal development

Application deadline: Sunday 4th May

Virtual Screening & Shortlisting Calls: Throughout

In-person Interviews: Week commencing 12th May 2025

To apply, please submit your CV and a cover letter detailing why you think you'd be right for the role.

Goodman Masson are partnered with The Royal Parks to recruit for their new permanent Financial Controller.

The Royal Parks (TRP) is a charity that manages over 5,000 acres of diverse parkland, including rare habitats, historic buildings and monuments in eight Royal Parks across London. These are Hyde Park, Kensington Gardens, The Green Park, St James's Park, The Regent's Park and Primrose Hill, Greenwich Park, Richmond Park and Bushy Park.

They also manage other important public spaces including Brompton Cemetery and Victoria Tower Gardens. Their eight Royal Parks and other iconic green spaces are among the most visited attractions in the UK with 77 million visits every year.

As their Financial Controller, you will be responsible for the statutory accounts production and audit, tax, treasury management and all transactional processing.

You will lead, develop and motivate a team of 7 (3 direct reports), ensuring they deliver excellent customer service and accurate financial control.

Additionally, you will:

• Set strategic direction for the Financial Control team, looking to continuously improve ways of working and the service offered to the wider charity.
• Lead on the production of TRP's annual accounts and manage the annual audit process.
• Oversee the month end and year end processes and ensure all ledgers are up to date provide high quality and accurate financial information.
• Ensure statutory financial compliance and the statutory returns are completed on time (e.g. VAT, Corporation Tax, Charities' SORP, Charity Commission guidance).

About You

To be considered as the Financial Controller, you will need:

• To be a fully qualified accountant
• Experience of working within a finance function of a medium to large charity
• Experience of leading, motivating and developing a complex and high-volume transactional processing team.

Salary is £70,000 - £75,000 depending on experience + Excellent Benefits including:

• 26 days' annual leave plus public holidays, increasing to 29 days after 3 years' service
• Pension scheme (3% employee contribution; up to 10% employer contribution)
• Private medical insurance and healthcare cash plan

Application deadline: Monday 12^th May

In our company values we aim for equity at all stages of the recruitment process, please let us know if we can do anything to make the process more accessible to you.

Civitas Recruitment are delighted to be working with a fantastic Diocese based in Westminster. The Diocese is a faith-based charity and one of the leading Catholic Dioceses in the country delivering their charitable mission through their network of 208 schools, 212 parishes and hundreds of social justice initiatives. An exciting opportunity exists for an Individual Giving Manager to join the team. As Individual Giving Manager, you will lead on the planning, coordination and delivery of the charity’s three major annual appeals. The Cardinal’s Appeal, The Priest Training Fund Appeal and The Sick & Retired Priests Appeal. This is a multifaceted role that will require strong project management skills with strong Marketing and Communications skill set.

The postholder will organise and manage the events associated with these appeals, ensuring effective promotion, engagement, and delivery. You will also support and deliver additional ad hoc fundraising events as required. This is a full-time, permanent role, hybrid, based in Westminster.

Who are we looking for?

Ideal candidates will have previous experience of delivering fundraising activities or alternatively previous experience of events management and marketing. With excellent project management skills, you will be able to deliver on marketing projects ensuring quality of output and under budgets and agreed timescales. You will be comfortable in using data sets and CRM systems as well as developing strong relationships with donors and prospects. Excellent interpersonal awareness and communication skills with the ability to listen and understand the needs of others is essential for this role.

If the above role description sounds of interest and you feel like you meet the criteria; please apply immediately or for further information, please contact Syed at Civitas Recruitment for a full JD and informal discussion. Early applications are encouraged as we will be reviewing on a rolling basis.

SOS is an award winning medium sized, forward & dynamic thinking, suicide awareness and prevention charity who are seeking a highly successful, committed and fully experienced Partnerships Manager to join our amazing settled, competent family members.

SOS is ISO9001 accredited and also holds accreditation with Investors in People

We won the charity impact award in 2024 due to our alternative way of providing accessible and sustainable mental health care.

We offer services such as group talking and listening, in person and on line, mobile hub community support, our crisis helpline and our own, accredited educational courses.

We are overseen by a CEO who was highly commended in the Coventry and Warwickshire Business and community awards 2025, in the inspirational individual (person of Warwickshire) category.

Our continued growth means we now wish to appoint a highly experienced Executive Partnerships Manager.

This is a full-time position of 37.5 hours per week with one hour’s unpaid lunch. We offer a generous and competitive benefit package. You will work from our Warwick office Monday to Thursday inclusive and from home on Fridays. It is expected that there will be some travel associated with this role

Main components of the role:

*Identify, explore and secure corporate and philanthropic relationships that result in sponsorship, partnerships and legacy donations, ideally as long term relationships

*Substantial previous experience of securing funding from philanthropic bodies, whether in the UK or abroad.

*Significant previous experience of securing charitable partnerships

*Experience of securing high value philanthropic funding, both inside and outside of the UK and who is familiar with undertaking due diligence exploration

*Research and identify tendering opportunities within the charity’s scope. You should have previous bid writing experience, ideally related to local authority and NHS tendering.  You should have first class grant application skills and a high success rate.

*Optimising the revenue opportunties from our traded services programmes

*Achieve month by month income growth through donations, traded services, philanthropic giving, partnerships, bids and grants

*Always scanning for new ways to generate income from multiple streams with multiple values or other benefits

*Significant account management skills.

*You can hit the ground running – creating and building your own client lists

*Be an active member of the senior leadership team

*Lead on all income generation activities by growing new and existing business

*Line manage, and set KPIs for, the events & fundraising team the marketing team and the traded services coordinator (5 staff in total)

*Create business plans, sales & revenue optimisation strategies

*Work closely with our finance team

*Prepare quotations for our services

*Produce monthly trading and income growth reports for the CEO

*Supervise the creation of , and manage the progression of, all new service contracts

*Reviewing, amending and updating our current sales and partnerships processes and policies

*Attend networking events from time to time

About you:

. You should live within one hour’s travel from our Warwick offices to meet the needs of the Charity.

*You can forge, foster and develop excellent working relationships and partnerships

*Should hold a degree in business management or equivalent

*You will have worked within the charitable sector previously, preferably within mental health, in a senior position

*Securing agreed monthly value of funding across all sources

*Excellent communication and inter-personal skills, presenting well to potential and existing clients

*First class negotiation skills

*Strong research, strategy and project management capabilities

*Have up to date business intelligence, both in the UK and abroad

*Experienced and successful networker

*Leadership and motivational skills

You should also be highly proficient in the following:

Setting up and managing the CRM system

Fully conversant with Microsoft 365 and all its applications

Adobe Suite

First class communication skills, both written and spoken

_________________________________________________________________________

If you don’t hear from us within 2 weeks of applying, please assume your application is unsuccessful. We thank you for your interest in the role and in our Charity and wish you all the best in your job search.

This is not an entry level role.  It is for experienced senior appliants only.  You must have the right to live and work in the UK indefinitely.  We do not offer sponsorships

NO AGENCIES PLEASE, THANK YOU

Job Types: Full-time, permanent

Expected start date: May/June 2025

We reserve the right to withdraw this advert before the nominated closing date.