Customer operations coordinator jobs
Be part of a life-changing programme helping young people from underrepresented backgrounds take their next step into meaningful employment.
Join 20/20 Levels as a Programme Co-ordinator and play a key role in delivering our flagship I AM CHANGE career development journey.
This is a hands-on, people-focused role supporting the smooth delivery of workshops, mentoring and cohort experiences. You’ll work closely with participants, facilitators and the Programme Manager to ensure every session runs brilliantly and every young person feels supported, confident and work-ready. If you’re passionate about social mobility, youth empowerment and creating real opportunity, this is an exciting chance to make a tangible impact.
20/20 Levels is a social mobility organisation dedicated to empowering black and racially underrepresented young people to maximise their potential.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
UK Maths Trust is a charity that exists to advance the education of children and young people in mathematics. We do this by working with hundreds of volunteers across the UK to organise Competitions and Challenges that promote problem solving and teamwork.
As the Mathematical Programmes Administrator, you will work closely with Programme Coordinators to support the delivery of the UKMT’s competitions and activities. You will collaborate with teams across the charity, providing additional support as required during periods of high workload.
Position: Mathematical Programmes Administrator
Location: Leeds - Thorpe Park (Hybrid working)
Salary: UKMT Grade A1 - A5 (Salary range £25,730-£28,560 dependent on previous experience)
Post type: Full time
Contract: Permanent
Reports to: Director of Mathematical Programmes
Annual leave: 25 days plus 3 days to be taken between Christmas and New Year, when the trust is closed
How to apply: Submit a CV and a short statement (no more than 300 words) explaining what interests you about the role, and how you meet the essential criteria outlined in the person specification.
The deadline for applications is 20 February. We expect to hold interviews shortly afterwards. However, we will sift applications as they are received, and may schedule interviews or even close the vacancy early if a suitable candidate is found, so early applications are encouraged.
Main duties:
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To work with the Director of Mathematical Programmes and the wider Mathematical Programmes team to assist with the smooth operations of our activities. This may include:
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Helping with the administration and distribution of Competitions, including the Team Maths Challenges.
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Assisting with the organisation of both international and domestic mathematics training camps and Olympiad competitions.
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Supporting the administration of the annual Summer School and Mentoring Programmes.
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To provide excellent customer service to external customers and to UKMT volunteers as required. This includes managing emails, correspondence, and routine enquiries where necessary.
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To use a variety of computer systems to facilitate tasks and analyse data including, but not limited to Competition Systems, Google Workspace, Overleaf, Canva and Mailchimp.
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To tracking tasks, deadlines, and workflows to ensure smooth delivery of our activities, in line with our organisational policies and agreements with sponsors.
These duties provide a framework for the role and should not be regarded as a definitive list.
Person Specification
You do not need extensive prior work experience for this role. This means the opportunity may be suitable for someone that is still early in their career, or who wants to switch to a different sector to try something new. It is far more important to us that you are a positive team member, keen to learn, and willing to try your hand at a range of different tasks.
Essential
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Strong interpersonal abilities, showcasing initiative, teamwork, and adaptability to manage competing priorities effectively. Demonstrable ability to ensure key deadlines are met.
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Proficiency in the use of core office suite IT software, like Google Drive, Microsoft Office, etc. and various social media platforms.
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The ability to work effectively with others in a busy role but also to make progress with your work independently when required.
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A willingness to learn and quickly acquire knowledge in a new role or context.
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The ability to build strong relationships with colleagues and the UKMT volunteer network.
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Adherence to organisational policies at all times when carrying out your work, in particular but not limited to Child Protection policy, Data Protection policy and Health and Safety policy.
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Pride in a culture of effective customer service, with the resilience to respond to feedback in order to improve service delivery where required.
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Candidates may also be required to pass an enhanced and barred list criminal record check from the Disclosure and Barring Service (DBS). This will be arranged by UKMT upon starting the role.
Desirable
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An interest in education and/or mathematics.
Submit a CV and a short statement (no more than 300 words) explaining what interests you about the role, and how you meet the essential criteria outlined in the person specification. The deadline for applications is 20 February 2026. We expect to hold interviews shortly afterwards.
However, we will sift applications as they are received, and may schedule interviews or even close the
vacancy early if a suitable candidate is found, so early applications are encouraged.
UKMT is a charity that exists to advance the education of children and young people in mathematics.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
At Outside the Box we make a real difference, positively changing the lives of the people with learning disabilities/autism. To build on our success, we are now looking for someone special to lead our ‘day’ services (OTB Choices).
OTB Choices provides a dynamic portfolio of education, skills, creative and work experience opportunities, from cooking, art and craft to printing, computing, music and customer service, and much more. We are at an exciting stage in our delivery and development and are seeking an exceptional person to lead and manage our services, ensuring consistently high quality provision that really does make a difference.
You will play a pivotal role in our work, proactively leading a diverse team and multi-site operations to achieve targets and outcomes. You will be solution-focused, have the strength, vision and evidenced track record of an experienced manager and shared passion for enabling and empowering people with learning disabilities and/or autism to have their best lives.
To apply, please submit a full CV together with a covering letter (no more than 4 sides of A4) setting out your experience and suitability for the Service Manager/Director role, taking account of the details in the attached application pack (above) and reflecting your understanding of our charity and Outside the Box.
The client requests no contact from agencies or media sales.
The Opportunity:
The Aspiring Professionals Programme Coordinator (APPC) role will be well-suited to someone who is focused on the best ways they can help the aims of the charity as well as those of our participants and partners. An APPC is responsible for supporting the delivery and development of the Social Mobility Foundation’s programme of activities for young people through their S5-6/sixth form and university years.
The SMF offers in-person and online support and opportunities, so this role will involve providing virtual and in-person support to students and working with employers across the UK.
Key Responsibility Areas:
1. Project Delivery
- Deliver key projects including recruiting and onboarding students, creating digital resources and student events
- Support with programme pilots, scoping (and delivering on) new activity
- Collaborate and build relationships with our employer partners, schools, and universities to support our young people in their applications for university, internships and graduate roles
2. Monitoring and Evaluation
- Maintain accurate records across relevant databases, updating data accurately and in a timely manner
- Contribute to evaluation for key work areas (residentials, events, internships etc), produce high quality evaluation reports where required.
3. Stakeholder Management
- Communicate to internal and external stakeholders in a timely and professional manner
- Proactively update external partners (i.e. employers) on your work areas, flagging risks in a timely manner with relationship managers
- Manage internal student queries and maintain consistent stakeholder (e.g. students) processes through regular communication
4. Activity Delivery
- Coordinate planning and delivery of skills sessions, partner events, university visits, and other activities, both virtually and in person across the Social Mobility Foundation’s target cities across the UK
- Create digital resources to support all provisions
Please see full job description attached for more details.
Person Specification:
We need someone who will demonstrate our organisational skills-based competencies - as listed below:
- Leadership
- Communication
- Adaptability
- Professionalism
- Decision-making
Technical knowledge, understanding and experience required:
- Basic Microsoft Office, particularly Microsoft Excel
- A basic understanding of the barriers young people face in accessing university and particular careers
Ways of working:
- Most of our work is office based, but you will spend a lot of time collaborating with other teams and clients via email, telephone and other communications channels such as Teams or Zoom.
- This role requires you to attend staff residentials for students on our Programme. This means that during the summer period (Jul – Aug) you will be expected to stay overnight on-site (in the UK - exact location to be confirmed closer to the time) for a period of up to two-weeks, help run the residential and be responsible for the welfare of the young people involved.
Travel:
- Some travel, to other offices and other locations, will occasionally be expected.
Benefits:
- 36/37 days' annual leave (England & Wales and Scotland respectively - includes bank and public holidays), with 3 of these days reserved for the annual end of year office closure
- Cycle to Work Scheme
- 5% Salary sacrifice pension scheme with enhanced matching employer contributions
- Employee Assistance Programme available to staff and their family
- Flexible work options such as hybrid working, flexitime, part-time
- Regular staff team building and business planning “away days”
We unlock potential, broaden horizons and create opportunities for young people


The client requests no contact from agencies or media sales.
This is a once in a lifetime opportunity to join a grantmaking organisation at the intersection of art and philanthropy.
The role: Project Co-ordinator
Hybrid role (London-based)
Salary: £26,936
Reporting into: Founder & Director
About Migrate Art
Migrate Art is a unique creative-social enterprise working at the intersection of art and philanthropy. Since 2019, Migrate Art CIC - and the accompanying charity, Migrate Art CIO (established in 2023) - have used the power of art to raise awareness of social issues and generate transformative funding for charities in the UK.
Through donated artworks from world-renowned artists, Migrate Art has raised over £2m in sales and distributed well over £1m in grants to charities tackling some of the most pressing social challenges today.
This is an exciting moment of growth for the organisation. Demand from artists, partners, and collectors continues to increase, and we are expanding our team to help us drive even greater philanthropic income to the charity sector at a time when small and medium-sized charities are facing unprecedented pressure.
We are now looking for a highly organised, creative and proactive Project Co-ordinator to help accelerate our impact.
The Role
Working closely with the Founder, this role will support the development of artist partnerships, ensure exceptional supporter experience, strengthen digital presence, and help launch a new philanthropic patron network. You will be at the heart of our operations - making sure projects run smoothly and helping Migrate Art scale its mission.
Key Responsibilities
1. Social Media & Digital Engagement
- Create engaging, visually compelling content across Instagram and other platforms
- Manage and grow Migrate Art’s social media following
- Plan and deliver digital campaigns to drive sales and awareness
- Monitor analytics and adapt strategies accordingly
2. Order Processing & Post-Sales Support
- Manage purchase-to-delivery operations for artworks and limited editions
- Liaise with customers to arrange framing, delivery, and payment
- Ensure an exceptional supporter experience from sale to receipt
3. Patron Scheme Development
- Support the design and launch of a new philanthropic patron scheme
- Manage communications with potential patrons
- Coordinate events, stewardship touches, and annual renewal processes
4. Artist Asset & Project Support
- Prepare proofs of images for artist approval
- Manage sign-off processes and production timelines
- Act as a key point of contact for participating artists and studios
- Free up Founder time by coordinating follow-up tasks after commitments are secured
Person Specification
Essential
- Highly organised and able to juggle multiple projects simultaneously
- Strong written and visual communication skills
- Interest in working in the arts, charity, creative or social impact sectors
- Interest in managing social media platforms in a professional or organisational capacity
- Creative eye for design, presentation, and brand consistency
- Comfortable speaking with high-profile artists, partners, and supporters
- Proactive, self-motivated, and able to take initiative in a small-team environment
- Strong attention to detail and ability to follow processes accurately
Desirable
- Knowledge of e-commerce, CRM tools, or digital marketing platforms
- Experience managing events or supporter networks
- Ability to use design tools (e.g. Canva, Adobe suite)
Location & Working Pattern
- Hybrid role based in London
- Flexible mix of remote work and in-person meetings/events
Please include a CV and cover letter in your application, outlining why you are interested in the work of Migrate Art
Timelines:
- Application deadline by Friday 13th
- First round interview w/c 16th (online)
- Second round interview 23rd/ 24th (in person)
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The purpose of this role is support the GWT catering manager at our Robinswood Hill and Crickley Hill cafes, ensuring our café operations are commercially successful, achieve income targets, and maximise profitability. Deliver first-class customer service and exceed visitor expectations. Identify opportunities for innovation and new income streams. Support the Catering manager in developing a strong, flexible and agile customer-focused café team that reflects the values of GWT. Collaborate with wider GWT team as required, supporting the delivery of GWT’s programme of events.
Responsible for line management of café catering assistants and where applicable catering volunteers and deputise for the Catering Manager in their absence as required.
To Understand the commercial drivers of cafés performance and identify opportunities to increase income, explore new revenue streams, and drive bottom-line contribution. To Support GWT’s wider activity across but not limited to RWH and CH and other sites as required, including delivery of GWT’s programme of events and activities, working in collaboration with the programming team to identify and realise opportunities to maximise income.
We show how we care for nature, our partners and each other through our values:
We’re ambitious and dream big — for people and for nature.
We collaborate, because we can achieve more together.
We’re inclusive and believe that nature is for everyone.
We act with responsibility for the work we do and the world we’re helping to shape.
Together, we’re growing hope for a wilder future.
This is a permanent full-time post working 5 days over 7, working pattern to include weekends with occasional evenings as required.
The client requests no contact from agencies or media sales.
About the role
The Reception Worker is an essential and key role within the Resource Centre, acting as the first point of contact and providing a consistent, familiar and friendly welcome when service users enter the space. The role requires excellent communication skills, attention to detail, and the ability to provide a high level of customer service in a busy and fast paced environment, to individuals impacted by trauma.
Main duties
- To be the lead worker on client reception in the Resource Centre, working with the Resettlement Team and a rota of staff and managers from across the organisation, as well as locum staff, agency staff and volunteers.
- To be the first point of contact for service users and guests accessing the Resource Centre, ensuring they are provided with a high level of customer service.
- To maintain accurate records of who is accessing the service, what services they are utilising, and ensuring that database access notes are kept up to date by liaising proactively with lead workers.
- To manage and de-escalate potential incidents at the client reception area, and challenge inappropriate behavior as needed, with support from colleagues and duty managers.
- To assist with any admin tasks required.
- To ensure that the reception area is operated safely in accordance with health and safety, and GDPR policies.
Key responsibilities
- In conjunction with your Line Manager to continuously develop the role to ensure that all tasks are being undertaken in an effective and appropriate manner which meets the strategic aims and objectives of The Passage.
- To participate in internal/external meetings as required, and attend training events, conferences and other functions as necessary.
- To participate in regular supervision and annual appraisal and help in identifying your own job-related development and training needs.
- To ensure that all The Passage policies and procedures are being adhered to.
- To contribute to the effective implementation of The Passage’s Diversity, Equity & Inclusion Policy as it affects both The Passage and its work with vulnerable adults.
- To at all times undertake your role in a professional manner maintaining a high quality standard of work, and to always work in accordance with the aims, values and ethos of The Passage.
- Undertake any other duties that may be required which are commensurate with the role
Desired experience
- Experience of working in a high-pressured environment and managing multiple responsibilities.
- Experience of working collaboratively within a team.
- Experience of delivering a high level of customer service within a demanding setting.
- Some experience of dealing directly with the public and/or clients or customers in a busy service environment
Desired knowledge
- A genuine interest in helping vulnerable people to make positive changes in their life and a willingness to develop these valuable skills.
- Excellent customer service skills.
- Personal experience of homelessness and/or an understanding of and empathy with the issues faced by homeless or vulnerably housed people.
The client requests no contact from agencies or media sales.
This is an exciting role in a unique organisation. Our vision is to provide an outstanding experience for all UCL students and to be one of the best students’ unions in the UK and the world. We aim to build a vibrant and empowered student community with real influence in UCL and beyond, that enables students to enjoy their time at university; pursue their interests and passions; see the world in new ways; and develop the skills and experience to change the world for the better.
We are a registered charity employing over 150 career staff and 300 student staff, delivering a wide range of services and representative functions for UCL students. We have the widest portfolio of services of any student organisation in the country, managing UCL’s extracurricular programmes for sport, music, drama, dance, media, volunteering, academic societies and intercultural engagement; providing a wide range of fantastic social spaces; leading on student democracy and representation across UCL; and offering excellent student support services.
It's an exciting time to join our growing organisation as we lead the delivery of UCL’s groundbreaking new Student Life Strategy. This is enabling us to build more programmes to improve students’ mental and physical wellbeing, promote genuine equity for all, build students’ skills and confidence, develop their international connections and intercultural skills, and make a real contribution to our local community.
We support hybrid working. Excellent benefits including defined benefit pension scheme and generous holiday entitlement. We are proud of high levels of staff engagement and pride ourselves on being a great place to work. We will consider applications to work on a flexible and job share basis wherever possible.
The role is full-time and permanent. This role is based at our Bloomsbury campus with flexibility to work from home on a 40/60 basis (40% working from the office).
We are looking for a Sports Development Coordinator (Community and Workforce) to deliver a number of key areas of growth and development from the UCL Student Life Strategy. Key work areas include overseeing the delivery in our existing and future Focus Sports and coordinating TeamUCL Playmakers, our sports leadership and volunteering programme
Do you have experience in sports development and community engagement? Do you want to develop and upskill students through sport? If the answer is yes, then we want to hear from you.
An outstanding experience for all UCL students and to be one of the best students’ unions in the UK and the world.


The client requests no contact from agencies or media sales.
Contract Type: Full-time / 18 Month Fixed-Term Contract
Salary Band:£29,900, plus £2,200 London weighting if applicable
Location: Birmingham, Glasgow, London, Liverpool, Manchester or Newcastle
Hours: 5 days per week; 9AM-5.30PM (flexible working hours available).
Start date: 9th March 2026 or ASAP, as agreed with candidate
The Opportunity
The postholder will be responsible for supporting with the oversight of our Aspiring Professionals Programme and Programme Delivery team, with approximately 70% of the activity provision sitting within our Volunteering and Mentoring provision.
The SMF offers in-person and online support and opportunities, so this role will involve providing virtual and in-person support to students and working with employers across the UK.
1. Line Management
- Set and monitor goals for performance and development with direct reports
- Coach staff, providing timely feedback and guidance
- Evaluate performance on an ongoing basis, providing training and development opportunities where required
2. Project and Delivery Management
- Project manage key delivery projects including the recruitment and retention of volunteers and mentors, event provision, student services and other programme work areas
- Allocate staff to work areas across the Aspiring Professionals Programme, ensuring priority areas are being considered and work is allocated effectively
3. Monitoring and Evaluation
- Monitor progress on ongoing key delivery areas, taking corrective action where necessary and supporting the team to adapt where necessary
- Oversee Salesforce data and other relevant platforms ensuring accuracy and timely updates
4. Stakeholder Management
- Steward relationships with critical stakeholders
- Support staff to communicate efficiently with stakeholders
- Identify opportunities for efficiency within process and work with the team to implement change
Please see full job description attached for more details.
Benefits
- 36/37 days (England & Wales and Scotland respectively - includes bank holidays) calculated on a pro rata basis with 3 of these days reserved for the annual end of year office closure.
- Cycle to Work Scheme
- 5% Salary sacrifice pension scheme with enhanced matching employer contributions
- Employee Assistance Programme available to staff and their family
- Flexible work options such as hybrid working, flexitime, part-time
- Regular staff team building and business planning “away days”
How to Apply
If you are interested in applying for this role, please head over to our website and answer the following questions:
1) Please outline why are interested in the role (500 words max).
2) What do you think motivates volunteers to support social mobility programmes? (250 words max)
3) How do you think volunteers could play a meaningful role in helping students overcome barriers to accessing university, degree apprenticeships, and high‑quality careers? (250 words max)
We unlock potential, broaden horizons and create opportunities for young people


The client requests no contact from agencies or media sales.
Volunteer officer – North Middlesex Hospital
Salary £30,000 - £33,000 per annum - subject to skills and experience
Hours of work 37.5 hours a week over five days
Base North Middlesex University Hospital, Sterling Way, London N18 1QX, UK.
Upon successful completion of probation, employees would be in a hybrid role, with four days in the office and one day remote.
The role
The volunteer officer will report to the volunteer manager.
The purpose of this role is to deliver the coordination of the operations of the charity’s volunteers ensuring that they have the best experience possible.
The objectives of the post are:
· To support the day-to-day smooth running of the service
· To be the first point of contact for the service and provide excellent customer service to ‘walk-in’ and face-to-face enquiries
· To deliver new projects to assist in the delivery of the service
· Support the launch and growth of the service, working closely with the volunteer manager to ensure sustainability.
· Work independently as the sole charity representative on-site, ensuring effective coordination while adhering to lone working policies.
The team
Volunteer team
- The volunteer team is responsible for managing and coordinating volunteering roles across the 4 main hospital sites and satellite sites for the Royal Free London Trust.
- The volunteer team work closely with Trust staff to ensure patients have the best possible experience whilst they are in the hospital, they also support the volunteers with anything they may need to carry out their roles and make a significant contribution to the operational and strategic aims of the charity and trust.
Organisation
The Royal Free Charity stands at the threshold of its most important period of development.
Our vision is for everyone served by the Royal Free London NHS Foundation Trust (RFL) to have access to world-leading healthcare, delivered by a thriving workforce, and driven by medical research that has a global impact. We support the 17,000 staff of the RFL and their two million patients across Barnet, Chase Farm, North Mid and Royal Free hospitals and more than 30 NHS services.
Through the services we provide, and the programmes and equipment we fund, we make a profound and immediate difference to patients’ experiences of care.
Person Specification
Qualifications
- CSE/GCSE in maths and English or equivalent.
Experience - essential
- Demonstrated experience in coordinating activities or projects involving multiple stakeholders
- Strong interpersonal skills to work collaboratively across diverse teams
- Experience of databases (CRM) for the management and monitoring of volunteers/service delivery
- Intermediate level of MS Office (outlook, word, excel and PowerPoint) and use of cloud-based systems
The recruitment process
To apply for this post, send your:
- CV (please include your last employer and dates of employment)
- Cover letter addressing how you meet the criteria set out in the job description and person specification,
Please note, that applications submitted without a cover letter may not be considered for this role.
Closing date for application: Friday, 13 February 2026, 9 am
Interview date: Monday 23 February 2026
Please kindly note that we may close the job advert before the closing date if we receive a large volume of applications.
- You must be eligible to work in the UK
We are happy to consider any reasonable adjustments that candidates may require during the recruitment process.
As an equal opportunities’ employer, the Royal Free Charity is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership.
We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join the Royal Free Charity and act in line with our values of dedication, innovation, partnership, energy and respect.
We accelerate improvement and innovation beyond what the NHS can provide



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Bloomsbury Football
Bloomsbury Football is on a mission to transform young lives through football. We’re looking for an ambitious, values-driven leader to set the strategy and scale our Club Football programme, currently supporting 500+ young people aged 6–18 each week.
This is a senior role with real ownership: shaping the vision for 3x growth over the next three years, while ensuring exceptional, development-focused delivery for every player.
What you’ll do
- Set and lead the strategy for the growth and expansion of Bloomsbury’s Club Football programme
- Ensure high-quality, consistent delivery that drives meaningful social and football outcomes
- Lead and develop the Club Football Coordinator and wider delivery team
- Oversee programme budgets, ensuring financial sustainability and return on social impact
- Build strong relationships with players, parents, coaches and external partners
- Represent Bloomsbury Football as a champion of football for social change
Who we’re looking for
- Strategic thinker with experience scaling programmes and managing teams and budgets
- A proven leader of youth programmes, with a sound understanding of sport for development
- Collaborative, solutions-oriented approach that drives teams towards high-quality, high-impact results
- Deep alignment with Bloomsbury Football’s values and belief in football as a force for good
- Excellent academic record
Use the power of football to improve mental & physical wellbeing, foster cohesion & build life skills to give young people the best chance to succeed



The Royal Geographical Society (with the Institute of British Geographers) is seeking to appoint a Front of House Receptionist.
Front of House Receptionist
Department: Finance and Services
Responsible to: Facilities Manager
Location: South Kensington, London SW7.
Hours: Full Time. 35-hour working week
Contract: Permanent
Salary: £27,675 – £28,550 per annum depending on experience and qualifications.
About Us:
The Royal Geographical Society (with the Institute of British Geographers) is the learned society and professional body for geography and geographers. It is also a charity and a membership organisation. The Society was founded in 1830 and has been one of the most active of the learned societies ever since. It was pivotal in establishing geography as a teaching and research discipline in British universities and continues to play a key role in geographical and environmental education.
About You and the Role
The Front of House Receptionist will help deliver the provision of an efficient and welcoming service as the first point of contact with the Society, together with other administrative duties in support of the Facilities teams operation of the premises and the efficient use of its rooms.
More than 150,000 visitors come through the Society’s doors each year to enjoy both the Society’s own resources and activities, and the events of a wide variety of not for profit and commercial organisations who hire the 750 seat Ondaatje Theatre and other of the Society’s fine rooms. The Front of House Receptionist is the vital first point of contact for callers, visitors, members, staff, and tenants, as well as undertaking administrative duties in support of the Facilities team operation of the premises and the efficient use of its rooms.
The Front of House Receptionists work as a flexible team. They complement each other and support the wider team in both event management and operation. The post requires a broad knowledge of the Society’s activities in general, plus a more detailed understanding of the work handled by the various departments of the Society, and its tenants. Close attention to the weekly programme of activities is critical, together with awareness of unpublicised activities and of future events.
Key Responsibilities:
- Reception
- Ensuring that Reception is always staffed between 9.00am and 5:30pm on weekdays, in conjunction with the fellow Front of House Receptionist on duty and other members of the Facilities team.
- Receiving visitors to the Society arriving at Reception, ensuring that security procedures are followed, and directing them as necessary to the appropriate rooms. Assisting visitors with enquiries and requests; calling on the appropriate members of staff when necessary.
- Event support
- Supporting Society and external events outside of normal working hours involving either early morning starts or late evening finishes. Duties will include welcoming and supporting external event organisers to ensure that the Society delivers a high quality of service to its customers. Overtime will be paid for these additional hours, and sufficient notice will be provided
- Handling of enquiries and recording bookings for the Society’s own meetings and events on the events database.
- Switchboard
- Operating the telephone switchboard, receiving, and disseminating calls helpfully, quickly, and efficiently.
- Administration
- Recording new staff, tenants, and volunteers onto all relevant contact lists.
- Ensuring that the Society’s Safety Policy is read and understood, and all relevant contact details are recorded on the contact database.
- Post duties
- Sorting and franking the external post in an accurate and timely manner for the daily collection.
- Managing the franking machine via the supplier to ensure the unit is supplied with sufficient credit, supplies and the ordering of supplies
- Other
- Act as First Aider. Training will be provided. Dealing with First Aid incidents. Deputising for the building First Aid Coordinator to always ensure an adequate corps of certified First Aiders, liaising on training and maintaining first aid kits throughout the building including the reordering of supplies.
- Act as Fire Warden. Training will be provided. Deputising for the Fire Incident Coordinator to always ensure an adequate corps of certified Fire Wardens. Undertaking weekly building checks ensuring compliance with fire safety.
Salary and Benefits:
This is a full time, permanent contract. The salary range for this post is £27,675-£28,550 per annum, pro rata depending on experience and qualifications. The post is based in Kensington, London.
There are a range of benefits at the Society which include the following:
- 35-hour working week with core working hours between 10.00am and 4.00pm.
- 25 days annual leave per annum, pro rata, plus public bank holidays.
- Society closure between Christmas and New Year, in addition to the basic annual leave allowance.
- Pension scheme - 3% employee, 7.5% employer.
- Group Life Assurance at four-times basic annual salary.
- Corporate eye care vouchers.
- Cycle to work scheme.
- Free 24-hour Employee Assistance helpline with available counselling support.
Applications must be received by 9.30am on Friday 6 February.
Interviews are planned to take place in the week commencing 16 February.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
The Society aims to be an equal opportunities employer.
Applicants must have the right to work in the UK. The Society is unable to offer work visa sponsorships.
No agencies please.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Fundraising Officer (Part-time)
Prostate Scotland
Edinburgh (hybrid working)
28 hours per week
About us
Prostate Scotland is the leading charity dedicated to prostate cancer and prostate disease in Scotland. We work to ensure that every man affected by prostate cancer and disease has access to trusted information, support and guidance when they need it most.
We are a small, committed organisation with big ambitions. As we begin delivering our new five-year strategy, this is an exciting time to join our team and help us increase our impact for men and their families across Scotland.
About the role
Our supporters are central to everything we do. Many choose to fundraise for Prostate Scotland because they, or someone close to them, has been affected by prostate cancer or disease.
As Fundraising Officer, you will play a key role in supporting individuals and communities to raise vital funds. You will provide warm, practical and responsive support throughout their fundraising journey — from helping them set up online fundraising pages, to answering questions, sharing their stories and celebrating their achievements. You will help build meaningful relationships with supporters, ensuring they feel valued, listened to and inspired to continue supporting our work.
What you’ll be doing
- Supporting individual and community fundraisers throughout their journey
- Building and managing positive relationships with supporters and partners
- Contributing to fundraising plans and income growth
- Supporting the implementation and ongoing use of our new CRM system
- Maintaining accurate supporter records and reporting
- Championing supporter activity and recognising fundraising achievements
Who we’re looking for
- You are someone who enjoys working with people and building relationships. You are organised, proactive and comfortable juggling different priorities. You may already have experience in fundraising, supporter care or customer-focused roles, or you may be looking to take your next step into the charity sector.
- Most importantly, you share our commitment to improving outcomes for men affected by prostate cancer and disease.
Why work for Prostate Scotland?
You’ll be joining a supportive, friendly team where your work will make a real difference. We value collaboration, compassion and continuous improvement, and we are committed to creating an inclusive and positive working environment.
Key details
- Contract: 12 months (with expectation to extend, subject to funding)
- Hours: 28 hours per week
- Salary: £30,000 per annum (pro rata)
- Location: Edinburgh (hybrid working)
How to apply
- To apply, please complete our application form on the Prostate Scotland website or through this platform.
- Closing date: 22 February 2026
- Interviews: 27 February 2026
Employee benefits
Join a charity that puts its people first! We offer a generous annual leave allowance of 35 days (pro-rata for part-year starters), a pension scheme, funded learning, flexible home-based working, and an inclusive, mission-driven culture – all designed to help you thrive while making a real difference in Scotland.
Additional information
Downloads available:
- Job Description
- Application Form
- Equal Opportunities Monitoring Form
- Equality Policy
- Completion of the Equal Opportunities Monitoring Form is optional and will not affect the selection process.
Please note: we are unable to sponsor or take over sponsorship of an employment visa at this time.
The client requests no contact from agencies or media sales.
We are looking for a Centre Co-ordinator to support the work of the developing Cambridge Rape Crisis Centre team by ensuring the smooth running of the charity’s office, administration support and fundraising support.
It is a varied role that covers a range of support duties but there are two primary focuses of the role, which are:
- To ensure effective office administration and support for CRCC and its services.
- Supporting members of the public to fundraise for CRCC and support the charity’s fundraising volunteers to develop and deliver a programme of community fundraising activities and events.
To give an idea of our priorities for this role, we envisage the post holder’s time over a working week to be split as: 3 days office administration and support and 2 days fundraising support.
It is essential that the post holder has excellent office administrator skills but, whilst fundraising skills are desirable, we are able to offer training to develop the fundraising-related skills needed for the role.
Please note: It is an occupational requirement that the post holder is female, in line with the Equality Act 2010, Schedule 9, Part 1, Paragraph 1.
Providing specialist emotional, therapeutic and advocacy support to women and girls across Cambridgeshire impacted by sexual violence and abuse.

The client requests no contact from agencies or media sales.
About us
We’re Breast Cancer Now, the research and support charity. We’re the place to turn to for anything and everything to do with breast cancer. However, you’re experiencing breast cancer, we’re here.
The brightest minds in breast cancer research are here. Making life-saving research happen in labs across the UK and Ireland. Support services, trustworthy breast cancer information and specialist nurses are here. Ready to support you whenever you need it. Dedicated campaigners are here. Fighting for the best possible treatment, services and care for anyone affected by breast cancer.
About the role
Do you live in Cardiff or the surrounding area?
As a senior community fundraiser, you’ll will an important part of the team building Breast Cancer Now’s presence in Wales, with a particular focus on South Wales.
We’re looking for someone who is an experienced relationship builder, someone who can find and develop new supporters. You’ll need excellent local knowledge, and the enthusiasm to develop the local region.
The successful candidate will also be part of the team working on our large-scale project supporting and growing Asda Tickled Pink, our award-winning partnership with Asda and CoppaFeel! which has already raised over £100 million.
You’ll work directly with passionate colleagues across Asda stores in your region driving new fundraising initiatives, inspiring communities, and celebrating their incredible successes.
No 2 days will look the same as you travel, connect and engage supporters to help us grow income to deliver our mission.
The role is initially offered as an 18-month contract with the potential to become permanent.
About you
We’re looking for someone who is:
Confident in approaching new contacts and are experienced in developing new relationships from scratch. This may currently be in a customer service, account management or stewardship role.
Experienced in managing and building new and established relationships with a focus on retention and income growth.
Enthusiastic, proactive, organised and unafraid to test and try new ideas.
This role will involve being out and about in the community you’re building, so you must be able to work independently outside of the office in varying locations and enjoy being busy.
Previous experience working in a charity is not required. The ability to speak Welsh would be desirable.
Job description and benefits
Please download the job description and our attractive benefits package.
Primary location of role
The candidate will need to be based in Cardiff or the surrounding area with unlimited access to their own car. Regular travel will be required to meet supporters and visit Asda stores in your region, as well as occasional travel to our London, office.
When applying
We hope you choose to apply for this role. To support your application, you’ll be asked to submit your anonymised CV. Please refer to the essential criteria on the person specification and clearly provide as much information as you can with examples, to demonstrate how and where you meet the criteria. If you’ve any immediate questions, please contact the Brast Cancer Now Recruitment team
Our commitment to equity, diversity and inclusion
We’re committed to promoting equity, valuing diversity and creating an inclusive environment – for everyone who works for us, works with us, supports us and who we support.
Closing date Thursday 19 February 2026 9am
Interview date First stage interview: 23, 24, 25 February 2026
Second stage interview: 1, 2 March 2026
We reserve the right to close this advert early. Therefore, to avoid disappointment please submit your application as soon as possible, if you’re interested in this opportunity.