Customer operations coordinator jobs

Help shape the future of co‑production in Wales. Join us in turning local learning into national change.

We’re looking for a Programme Coordinator to support our structured strategic involvement support with public services, produce high‑quality case studies and learning outputs, and help us influence national conversations on co‑production. This role sits at the heart of our evolving programme, connecting local insights to the wider policy landscape and supporting better co-production and involvement practice across Wales.

You will help gather and communicate learning from our local work with Public Services Boards (PSBs) and other partners, contributing to a clear, national picture of how co‑production is working in practice. You will work closely with the Programme Manager, associate consultants and local contacts to support project delivery, events, and sharing learning outputs.

Contract type: Fixed term (until 31 August 2027)

Hours: 30 hours per week, flexible working patterns

Salary: £30,000 per annum pro rata (£24,324 per annum actual), plus work from home allowance of £26 per month

Annual Leave: 25 days per annum pro rata (20 days actual), plus 8 statutory Bank Holidays and a 2-week office closure at Christmas

Location: Remote, with travel for meetings across Wales (Wales-based applicant preferred)

Brief person specification

Knowledge and experience

Experience of coordinating projects or programmes involving multiple partners.

Experience of writing clear and engaging content (e.g. blogs, case studies, articles, reports).

Experience of organising online and/or in‑person events.

Experience using digital tools for communication, coordination and collaboration (e.g. Google Suite, WordPress, social media, CRM/contact lists).

Skills and attributes

Strong written and oral communication skills in English.

Strong organisational skills, including the ability to prioritise effectively and manage several concurrent tasks.

Able to interpret information, identify learning and present it clearly.

Ability to build and maintain trusting, professional relationships with a wide range of partners.

Attention to detail in written materials, data handling and resource preparation.

General

Commitment to co‑production, involvement and social justice.

Comfortable working independently, drawing on your own initiative.

Curiosity, empathy and a willingness to learn from others.

Able to work well as part of a team and to work on a range of collaborative projects to advance the work of the network.

Recruitment pack, including full role description and person specification, is available when clicking "Apply Now" below.

As part of your cover letter, please submit a statement addressing the full criteria as listed in the recruitment pack.

Herts Mind Network, (HMN) is a rapidly growing charity providing an essential and diverse range of mental health support across Hertfordshire. We have 8 Wellbeing Centres across the County (including The Sadie Centre) and services include Crisis intervention, Complex needs and Community outreach, Peer and group support, Wellbeing and Counselling, Training and Education: for adults, young people and children in Hertfordshire.

Classes and Events Coordinator
Reference number: 347
Reports to: Head of The Sadie Centre
Working Hours: 30 hours/week
Contract: Permanent
Rate of Pay: £31,005 per annum FTE (£24,804 per annum actual for 30 hours per week)
Working base: The Sadie Centre, Letchworth

About The Sadie Centre

The Sadie Centre at Herts Mind Network delivers a diverse and well-established programme of wellbeing classes for the local community. Based in Letchworth Garden City, the Centre offers a wide range of accessible sessions for differing abilities; including Yoga, Pilates and other mindful movement classes, delivered throughout the day and evening across the year. These classes support students from across North Hertfordshire and surrounding areas to build physical strength, reduce stress and enhance their overall mental & physical wellbeing.

With three spacious classrooms and a team of highly experienced self-employed teachers, the Centre has built a strong reputation for providing high-quality, person-centred wellbeing activities. The role of Classes and Events Co-ordinator represents an exciting opportunity to contribute to the continued success of this established holistic health and wellbeing Centre, working alongside a committed and skilled core staff team.

For over 40 years, the Centre has been a pioneer in promoting complementary approaches for health, both locally and nationally. In addition to its extensive classes programme, the Centre offers complementary therapies, counselling, coaching, horticultural therapy and an on-site wholefood café; along with room hire, and events such as weddings throughout the summer period. As a multi-award-winning centre of excellence, its classes provision has long been central to its identity and impact.

About the role

The Classes and Events Co-ordinator will be responsible for the effective operational management, development and promotion of the Centre’s classes, courses and related events.

This role offers the successful candidate the opportunity not only to ensure the smooth day-to-day delivery of an already thriving programme, but also to help shape its future development. The postholder will play a key role in supporting service growth, broadening participation, diversifying the range of classes on offer and strengthening the Centre’s reach within the community.

The position requires a unique combination of organisational excellence, creativity and enterprise. The ideal candidate will be efficient and detail-focused, with strong interpersonal and communication skills, alongside the ability to develop engaging written content for promotion and engagement. A genuine interest in complementary and holistic approaches to health, coupled with the confidence to contribute to programme development and growth, will be essential. This is a demanding yet deeply rewarding role for someone motivated by improving community wellbeing, and working within a values-driven environment.

The successful candidate will be as comfortable with customer service and Front-of-House support as they are with administration, programme coordination, Systems Management, line management and team recruitment. They will have an understanding of mental health and wellbeing, and the role of community-based support services in the charity sector, demonstrable understanding of all relevant legislation for data protection and safeguarding and excellent organisational and workload management skills.

Benefits

• Annual leave entitlement of 25 days per year pro rata, rising to a max. of 29 days after 5 years employment (plus 8 days Bank Holidays).
• Birthday leave day.
• Cash plan health cover (after 6 months employment).
• Eligibility for blue light card.
• Employee Assistance Programme.
• Ongoing training relevant to your role.

Closing date for receipt of applications is 20th April.
Interviews to be held on 23rd April at The Sadie Centre, Letchworth.
N.B. Please quote reference number 347 when completing your application for this role.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

We welcome applications from all suitably-qualified candidates, irrespective of gender, disability, marital or parental status, racial, ethnic or social origin, colour, religion, belief, or sexual orientation.

In addition, during the various stages of recruitment, specific measures can be taken to ensure equal opportunities for candidates with disabilities or special needs.

Hertfordshire Mind Network is committed to the Disability Confident and Mindful Employer charters. We actively recruit staff who have a lived experience of mental ill health. Our inclusive approach recognises the unique skills, knowledge, and perspectives that lived experience brings to our team.

No agencies please.

Family Support & Group Coordinator
Salary: £31,069 FTE equivalent
Hours: 25 hours per week (Tuesday to Friday)
Contract: Permanent
Location: Home-Start Elmbridge, Walton-on-Thames
Responsible to: Director of Services

Home-Start is one of the UK’s leading family support charities. Our ethos is to help parents build better lives and better futures for their children. At Home-Start Elmbridge we do this by recruiting and training local parent volunteers to offer practical and emotional support to families in their own homes. We also have dedicated Carer Support Co-ordinators who support families with illness, disability or additional needs and we offer other types of support such as crisis support and counselling.

About the role

As Family Support and Group Coordinator, you will be responsible for:

• Ensuring allocated caseload of families receive the most appropriate form of support, monitoring and reviewing from referral to completion
• Implementing good safeguarding practice in all areas of work, promoting children’s welfare at all times
• Contributing to the recruitment and ongoing training, and providing regular support and supervision of home-visiting volunteers
• Planning and running Home-Start Elmbridge group/s as required
• Ensuring effective communication and working in partnership with other professionals

We’re looking for someone with:

• Proven experience of supporting parents and young children in a paid or voluntary capacity
• A solid understanding of safeguarding practices and experience working with vulnerable families
• Knowledge of current legislation and policies relating to children and families
• Knowledge of other agencies providing services for children and families
• Ability to supervise and manage volunteers and to work as part of a team
• Excellent written and verbal communication skills and relationship building abilities
• Excellent organisational and interpersonal skills
• A commitment to the values and ethos of Home-Start
• A clean driver’s licence and access to a car
• Ability to work flexibly, occasional evening or weekend work

What we offer:

Home-Start Elmbridge is a supportive, family friendly employer. We offer:

• Flexible working (within service need)
• Generous annual leave
• Pension contribution
• Ongoing training and professional development
• The opportunity to be part of a well-respected local charity making a meaningful difference to families’ lives

This post requires an Enhanced DBS check with Child Workforce barred list information (under the Adult and Child Workforce). Employment is subject to satisfactory references and DBS. We will only discuss or request criminal record details once a conditional offer has been made, in line with Home-Start Elmbridge’s Safer Recruitment Policy.

Home-Start Elmbridge is committed to safeguarding and to equality, diversity and inclusion.

We welcome applications from people with disabilities and anyone who may need adjustments or support to complete the application process is encouraged to contact us during the recruitment process.

Schedule and Interview Process

• Closing date: 23rd April 2026
• Shortlisting: Candidates notified by 24th April
• Formal interview (date tbc) will take place at the Home-Start Elmbridge offices in Walton-on-Thames (panel interview & presentation)

The post is subject to an enhanced DBS check and requires the ability to travel efficiently around Elmbridge.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

No agencies please.

About us

Carers UK’s vision is to create a society that recognises, values and supports carers. As the leading national charity for unpaid carers, we exist to make life better for carers, however caring affects them. Our support, advice, information and campaigning work are now needed more than ever, as unpaid carers are providing more and more care, adversely impacting on their own health and wellbeing.

About the role

We recognise the value of social media in communicating with all our audiences; whether unpaid carers or their friends and families, employers, politicians, service providers, supporters and all those people who may become a carer for a partner, family member, friend or neighbour and will need information, support, and to know that there are people working to make their lives better.

This role works with colleagues across the organisation - but also in partnership with external organisations and agencies, with targets set for engagement (and other indicators of the success of our campaigns). We're working on multiple campaigns simultaneously; whether that's Carers Week, campaigns to influence changes to the law to better support carers, encouraging unpaid carers to join us as members, updating on activities in the devolved nations or getting people to fundraise for Carers UK. And we use a mix of owned, earned and paid communications to drive engagement in a challenging and crowded environment in order to get our messages to cut through. It's a busy, but varied role, in a supportive and collaborative team.

About you

Working within the communications and marketing team, you'll be confident in managing our social media accounts (we have many), ensuring we're using platforms to get our messages out to both wide and targeted audiences with engaging and timely content.

You'll be happy using tools for social listening, interacting with our audiences and building our reach. You'll be familiar with key metrics for social engagement and will be reporting back to colleagues and other stakeholders - and using this data to constantly improve our communications.

You'll be skilled in writing longer form content for our members' magazine, Caring, proof reading articles, posting content on our websites, creating graphics and making sure our content is engaging, audience focused and dynamic. Oh, and you probably know your way around an emoji set and are not scared of a well timed pun. We're a small but effective communications team and pride ourselves on getting stuck in and supporting each other when we need to deliver big on fast moving projects, so you'll need be able to juggle lots of demands while recognising the importance of always hitting deadlines.

Diversity and inclusion

Carers UK is committed to becoming a diverse and truly inclusive organisation. We strive to create a workplace where our colleagues and volunteers can truly be themselves and feel like they belong and constantly seek to ensure all voices are heard.

To embrace this culture of diversity, our employee and volunteer recruitment should reflect our stakeholders and the society that we serve and support, regardless of age, race, gender, sexual orientation, physical abilities, disabilities or religious practices. We value individual diversity and are actively building diverse teams here at Carers UK and value our colleagues from a wide range of backgrounds.

As a membership charity for carers, we particularly seek employees and volunteers with a real understanding of the issues faced by carers. Reasonable adjustments can be made to the process and role dependent on the needs of the applicant.

At Carers UK we want our application process to be as accessible as possible. If you need any adjustments to apply please contact us to discuss.  

The closing date for applications is 5pm, Tuesday 7 April.

Carers UK anonymises all applications prior to shortlisting.

Carers UK reserves the right to appoint at any stage, should an outstanding candidate emerge.

Carers UK are actively interviewing as we receive applications.

Carers UK may carry out online and social media checks before a formal offer is made.

The Opportunity:   

The Aspiring Professionals Programme Coordinator (APPC) postholder is responsible for supporting the delivery and development of the Social Mobility Foundation’s programme of activities for young people through their S5-6/sixth form and university years.   
The SMF offers in-person and online support and opportunities, so this role will involve providing virtual and in-person support to students and working with employers across the UK.

Key Responsibility Areas:
1. Project Delivery 

• Deliver key projects including recruiting and onboarding students, creating digital resources and student events  
• Support with programme pilots, scoping (and delivering on) new activity   
• Collaborate and build relationships with our employer partners, schools, and universities to support our young people in their applications for university, internships and graduate roles  
• Deliver on allocated events relating to our programme model (university applications, skill development, work experience and mentoring), presenting content to a high standard and in line with the Social Mobility Foundation messaging

 2. Monitoring and Evaluation  

• Follow established procedures to monitor the progress of your work area, using accurate data to inform decisions
• Maintain accurate records across relevant databases, updating data accurately and in a timely manner  
• Contribute to evaluation for key work areas (residentials, events, internships etc), produce high quality evaluation reports where required.

3. Stakeholder Management

• Communicate to internal and external stakeholders in a timely and professional manner
• Proactively update external partners (i.e. employers) on your work areas, flagging risks in a timely manner with relationship managers
• Manage internal student queries and maintain consistent stakeholder (e.g. students) processes through regular communication

4. Activity Delivery  

• Coordinate planning and delivery of skills sessions, partner events, university visits, and other activities, both virtually and in person across the Social Mobility Foundation’s target cities across the UK
• Coordinate logistics of sixth form and S5/S6 and undergraduate internships, including but not limited to, student selection, liaising with students and employers throughout internship delivery 
• Coordinate and support with the organisation, logistics and delivery of in-person residential programmes for students, including staying on site for day and overnight visits when needed
• Coordinate student services including personal statement checking service and recruitment success service 
• Create digital resources to support all provisions

Please see full job description attached for more details. 

Person Specification:

We need someone who will demonstrate our organisational skills-based competencies - as listed below: 

1.  Leadership
2.  Communication
3.  Adaptability
4.  Professionalism 
5.  Decision-making

Technical knowledge, understanding and experience required:

• Basic Microsoft Office, particularly Microsoft Excel  
• A basic understanding of the barriers young people face in accessing university and particular careers  
•  

Ways of working:

• Most of our work is office based, but you will spend a lot of time collaborating with other teams and clients via email, telephone and other communications channels such as Teams or Zoom.  
• This role requires you to attend staff residentials for students on our Programme. This means that during the summer period (Jul – Aug) you will be expected to stay overnight on-site (in the UK - exact location to be confirmed closer to the time) for a period of up to two-weeks, help run the residential and be responsible for the welfare of the young people involved.

Travel:

• Some travel, to other offices and other locations, will occasionally be expected. 
• Please note this role may require some travel during our peak delivery period (February-May) which could be up to 4 times per month.
• Travel and accommodation if required will be covered by the SMF.

Benefits:

• 36/37 days' annual leave (England & Wales and Scotland respectively - includes bank and public holidays), with 3 of these days reserved for the annual end of year office closure
• Cycle to Work Scheme
•  5% Salary sacrifice pension scheme with enhanced matching employer contributions
• Employee Assistance Programme available to staff and their family
• Flexible work options such as hybrid working, flexitime, part-time
• Regular staff team building and business planning “away days”

Job Title: Programme Quality Coordinator – Connect To Work
Salary: £32,283 – £34,815 per annum
Hours: Full Time – 37 hours per week
Location: Based in the North East Combined Authority Region – 1 x Newcastle & 1 x North Tyneside

About us

Groundwork NE & Cumbria is a long‑established environmental and community charity with over 30 years of experience creating greener, healthier and more resilient places across the region. Our mission centres on Creating Better Places, Improving People’s Prospects, and Promoting Greener Living, helping communities thrive no matter the challenges they face.

We deliver hundreds of locally‑led projects each year, including initiatives that support young people into education, training and employment, helping them overcome barriers, build life skills, and reach their full potential.

About the role

As our Programme Quality Coordinator, you’ll be at the heart of maintaining and enhancing the high-quality, high‑fidelity delivery of IPS (Individual Placement and Support) across our programme partners. Your work will ensure that Employment Specialists and delivery teams are fully supported to achieve life-changing results for participants.

About you

We are seeking a motivated professional who can uphold high standards of quality and collaboration across a complex programme environment.

The ideal candidate will demonstrate:

• Strong understanding of quality assurance and programme standards.
• Ability to build effective relationships with health and community partners.
• Confident in analysing performance data and supporting improvement.
• Highly organised, with the ability to manage multiple priorities.
• Committed to participant‑centred practice and safeguarding standards.

Closing date: Midnight on Thursday 9th April 2026
Please note, should we receive a high volume of applications, we may look to close the role early, therefore we recommend an early application.

Candidates may also be searching for similar roles such as: Quality Assurance, Programme Delivery, Compliance Coordinator, Information Management, Programme Improvement, Governance Coordinator or Programme Integration.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

This role is subject to an Enhanced Disclosure endorsed by the Disclosure and Barring Service.

Make yourself at home

We want you to be yourself at Groundwork and we value everything that makes you unique. We recognise and celebrate your difference and together we make Groundwork a special and great place to work. As a Disability Confident employer we offer a guaranteed interview to applicants with a disability who meet the essential criteria for the role

At Groundwork we ensure that we provide a safe environment for adults, children and young people to take part in any activity or service that we organise. We are committed to creating a culture that promotes safeguarding and the welfare of all children, young people and adults at risk. Our safer recruitment practices support this by ensuring that there is a consistent and comprehensive process of obtaining, collating, analysing and evaluating information from and about candidates to ensure that all the people we appoint are suitable to work with our children, young people and adults.

This role is not eligible for UK Visa Sponsorship – the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract.

No agencies please.

£40,500 - £47,700 per year FTE (pro rata for part time)

Permanent, Part time/job share (15 hours per week – 0.4FTE)

Hybrid working with regular travel to our London Bridge Office

What the job involves

As part of our Customer Engagement and Experience team, you’ll play a key role in delivering an exceptional supporter experience, from ordering shop items and receiving fulfilment materials to ensuring Gift Aid contributions are processed accurately and securely.

This job share role combines operational ownership, relationship management and compliance oversight. You’ll be trusted to run essential day-to-day activity and improve the systems that sit behind them.

You’ll build and manage strong relationships with fulfilment suppliers, holding them accountable to KPIs and ensuring materials are delivered accurately and on time. You’ll also manage the day-to-day running of our online shop, including product development, stock forecasting, supplier coordination and performance monitoring.

You’ll keep fulfilment operations running efficiently by identifying improvements, resolving bottlenecks and making sure teams across the charity have what they need. Alongside this, you’ll take ownership of Gift Aid administration, ensuring claims are accurate, compliant with HMRC requirements and supported by clear audit trails.

By monitoring Gift Aid performance, you’ll analyse trends and recommend improvements, keeping internal teams informed and skilled in best practice. You’ll also support Fundraising teams with compliance checks, offering guidance and helping to resolve any issues quickly and effectively.

In addition, you’ll oversee monthly stock reconciliations and financial reporting for shop activity, ensuring accuracy and supporting informed decision-making. You’ll work closely with colleagues across digital, operations, marketing and customer experience to deliver a seamless, joined-up supporter journey.

This is a varied and meaningful role where your work directly improves how supporters experience Prostate Cancer UK.

Please note, internally this role is known as Gift Aid, Compliance and Fulfilment Manager.

What we want from you

We’re looking for someone who enjoys improving processes, building strong relationships and getting things right first time. You’ll thrive in this role if you’re naturally organised, able to balance attention to detail with multiple moving parts and motivated by delivering an excellent supporter experience.

You’ll be solutions-focused and confident managing priorities, working with data to inform decisions and collaborating across teams to make things happen. You’ll build strong relationships with both suppliers and internal teams and feel confident holding partners to account when needed. You’ll be process-driven, always looking for simpler, smarter ways of working, and comfortable managing complex operational activity while keeping everything running smoothly. Strong attention to detail is essential, particularly when working at pace or with large volumes of data and multiple suppliers.

You’ll bring experience of forecasting, stock management and using insight to guide decisions, along with the ability to support, coach or motivate others, whether formally or informally.

You’ll need excellent communication skills to coordinate effectively with your job share partner, keeping each other aligned on tasks, responsibilities and priorities, and ensuring a seamless handover when needed.

If this sounds like you, we’d love to hear from you and see how you could help us make a real difference for our supporters!

Why work with us?
Every man needs to know about the most common cancer in men – prostate cancer. It’s a real and present danger that takes over 12,000 of our dads, grandads, brothers and friends each year.

Prostate Cancer UK is the largest men’s health charity in the UK. We have a simple ambition – to stop prostate cancer damaging lives. We invest millions in research to revolutionise testing, treatment and care. We’re blazing a trail to a screening programme that could save thousands of lives with regular, accurate tests for all men at risk. And we work tirelessly to spread the word about risk and offer specialist support to people living with the disease.

Work with us and you’ll see your efforts pay off as we give men and their families the power to navigate prostate cancer.

Our commitment to equity, diversity and inclusion

At Prostate Cancer UK we’re committed to righting health inequalities across the UK, starting with those faced by Black men. This includes ground-breaking research into Black men's risk and working with communities directly to overcome barriers to the diagnosis and treatment of prostate cancer. To make this happen, we're dedicated to being an inclusive, proactive organisation, as we strive to be Allies to Black communities. We’ll achieve this by advocating and working alongside those communities to promote change. We're also working to be Allies to each other, not only protected groups. In 2024, we launched our New Allyship Training Programme. All colleagues at Prostate Cancer UK will be trained to act and identify as an Ally.

We've also signed Business in the Communities Race at Work Charter, as a dedication to our Black health equity work and wider EDI priorities. As a signatory, we're responsible and accountable for driving positive change.

How and where we work

Colleagues attend the office at least four days per month (pro rata for part-time colleagues) to collaborate, build relationships, and support projects and decision-making. You can choose where to work the rest of the time. Travel to the office is a commute, so we pay our own travel costs.

Additional in-person attendance will be required during your first few months for induction and training, to support you to learn the role and get to know colleagues.

We trust colleagues to work flexibly while balancing personal commitments with the needs of the charity, and we are committed to making reasonable adjustments for colleagues with a disability, neurodiversity, or a long-term physical or mental health condition.

How to Apply
Visit our Prostate Cancer UK Careers page to learn more about this role and the benefits we offer. On the vacancy advert, you’ll find everything you need to know about the role, how to apply, and what to include in your application.

You can also download a copy of the job description and access the link to our careers portal to submit your application by visiting our website via the apply button.

The closing date is Monday 6th April 2026.  Applications must be submitted by 23:45 UK time.

Interviews: By arrangement. Currently scheduled from Monday 20th April 2026. We’re expecting the interviews for this role to be held online at our London Bridge office. There will be a two stage interview process for this role.

Prostate Cancer UK is a registered charity in England and Wales (1005541) and in Scotland (SC039332). Registered company number 02653887.

Are you a brilliant communicator who loves writing copy and supporting donors? Join a passionate team working to end education inequality through the power of Classics.

We're looking for a Fundraising and Communications Officer to create and distribute newsletters and emails and be the first port of call for new and existing donors. You will enjoy collating case studies and reports, learning about our impact in schools and ensuring that donors and funders have a positive and meaningful relationship with Classics for All. You’ll play a vital role in enabling our programmes to reach schools and students across the UK. This is a varied and rewarding role at the heart of a small, friendly team making a big impact.

Diversity and inclusion

As a social mobility charity, being inclusive is a fundamental value of Classics for All. We welcome applications from all eligible people and are particularly keen to receive applications from those who are from communities that are less represented within the Classics community, such as those from minoritised ethnic backgrounds and those with disabilities.

It does not matter if Classics was offered at your own school, and you do not need to be a Classicist to join our team – there are no Latin tests!

We’re looking for a Community Coordinator to take ownership of a group of WeSwim clubs, playing a central role in building and supporting a thriving, connected community around them. 

This is a role for someone who is excellent at relationship building and enjoys being at the heart of things. You’ll work closely with disabled swimmers, volunteers and our pool partners to create a welcoming, inclusive and seamless experience from first contact through to regular participation. 

You’ll coordinate sessions, support swimmers into the water, build strong local relationships, and help clubs grow through outreach and community engagement. 

Alongside keeping things running smoothly, you’ll be out in the community, getting to know people, spotting opportunities, and supporting volunteers and swimmers to take part in ways that feel meaningful to them. 

You’ll enjoy juggling multiple priorities, achieving targets, and supporting the growth of a  small, mission-driven organisation.

Key Responsibilities:

• Club operations & coordination: Coordinate weekly swim sessions across your allocated clubs, making sure sessions run smoothly. Act as the main point of contact for swimmers, volunteers, committees and pool partners, building strong relationships and resolving day-to-day issues. Regularly visit clubs to get to know volunteers and swimmers, understand how sessions are running, and identify any issues or opportunities.

• Swimmer journey & membership: Manage the swimmer journey from application through to first session and ongoing participation. Monitor attendance and engagement and meet recruitment and attendance targets ensuring a balanced flow of swimmers.

• Swimmer recruitment & outreach: Build relationships with local organisations to raise awareness of WeSwim and support referrals. Deliver outreach activity to maintain a steady flow of new swimmers into clubs and waiting lists. Support the setup and launch of new WeSwim clubs by building local awareness and supporting swimmer recruitment, working closely with the wider team.

• Volunteer engagement & club presence: Build strong relationships with volunteers, ensuring they feel welcomed, valued and supported. Support volunteer with regular communications and work closely with the wider team to improve volunteer experience.

• Systems & administration: Maintain accurate club records including membership data and attendance logs. Monitor attendance and impact data to support reporting. Use and improve systems and processes to support efficient coordination and growth.

• Community participation & engagement: Support volunteers, swimmers and supporters to organise and lead their own activities and initiatives (e.g. events, challenges, social activities). Create simple accessible resources that support people to take part and contribute. Be the main point of contact for people who want to get more involved in WeSwim.

Skills & Experience:

Essential

• Strong organisational skills and attention to detail.

• Excellent written and verbal communication skills.

• Confidence using digital tools such as Google Workspace and messaging platforms.

• Experience coordinating activities, sessions or events.

• Ability to work collaboratively with a wide range of people, including volunteers and disabled swimmers.

Desirable

• Experience working in a charity, community or membership-based organisation.

• Familiarity with databases or CRM systems.

• Experience supporting disabled people or inclusive services.

• Understanding of safeguarding and data protection principles.

About you:

We’re looking for someone who is:

• Organised, with strong attention to detail.

• Warm, proactive, and great with people.

• Calm and adaptable when juggling priorities.

• A clear communicator, both written and verbal.

• Confident using spreadsheets and systems (and improving them).

• Comfortable working independently while being part of a small team.

• Motivated by WeSwim’s mission and values, and committed to community building and social impact in their career. 

About WeSwim:

We are a growing charity supporting adults with disabilities to swim across London. We believe that everyone, regardless of ability, should have access to the mental and physical benefits of the water. Being in water provides freedom for people with disabilities. The water takes your weight, eases pain, and opens up new ways to move. Through our volunteer-led swimming clubs we empower adults with disabilities to get active, connect with others, and build lasting confidence.

WeSwim is committed to creating an inclusive and diverse team. We warmly encourage applications from disabled people, as well as people from all backgrounds who share our passion for making swimming accessible to everyone. If you require any reasonable adjustments during the application process, please let us know.

The Social Media and Digital Content Manager is central to shaping and delivering the Young Vic's social media and digital content strategies. This role will take ownership of the Young Vic’s social media channels, promoting the full scope of programming and projects and bringing the Young Vic’s brand and tone of voice to life for our online audiences. It will also lead the Young Vic's approach to digital storytelling and video content, finding innovative ways to engage new audiences in our programming and bring them closer to the artistic visions and processes behind our work. Cultivating digital partnerships is also key to this role; helping bring the Young Vic to new audiences.

Essential Skills

A strategic, pro-active and creative approach to social media and digital content

Sound knowledge and experience of managing social platforms

Experience briefing and booking freelance creatives, and producing video content

Experience managing social media campaigns and successfully driving reach and engagement online.

Proven copywriting and editorial skills

Experience using social media planning and publishing software, including Meta Business Suite

Knowledge of digital accessibility standards and a strong belief in inclusive content creation

A confident communicator with excellent verbal and written communication skills.

Excellent organisational and project management skills, and confidence in managing multiple priorities and stakeholders. Impeccable accuracy and strong attention to detail.

A collaborative approach, with the ability to engage multiple levels of stakeholders.

A pro-active self-starter who takes initiative and loves new challenges.

A passion for the work produced at the Young Vic, and its core mission

Experience managing budgets

About Chapter One 

Chapter One's mission is to ensure that every child has 1:1 reading support at the time they need it most. We want a world in which all children have the literacy skills they need to thrive.

Our unique Online Reading Volunteer programme currently supports about 3,500 children a year. It pairs disadvantaged, struggling five to eight-year old (KS1) readers with reading support volunteers who come from over 180 local and national businesses. The volunteer task is very focused: readers commit 30 minutes a week to read with a child using a bespoke digital platform for an entire academic year. The results are transformative, boosting children's reading confidence and ability.

We have set ourselves ambitious targets and want to support 3,900 children by 2026/27, so this role, with responsibility managing, stewarding and nurturing our existing corporate partners, will be crucial to ensuring that we have sufficient volunteers and support to achieve this target. 2026 has been designated by the Government as the National Year of Reading, so we have a great opportunity to capitalise on this and secure business commitment for our work!

For more information about our programmes please visit our website. Please also take some time to visit our social media channels and watch our videos.

About the role 

Chapter One is seeking a proactive, energetic and enthusiastic Corporate Partnerships Officer to be an integral part of a team which aims to both maximise corporate income and deliver an excellent partner experience. 

Reporting to our Corporate Partnerships Manager, but also working closely with our Business Development Manager, you’ll support them both to deliver our annual volunteer targets and maintain our strong partner retention rate (currently 84%). This will involve supporting the account management of a portfolio of existing partners and the responsibility to nurture relationships to increase partner investment in Chapter One over time. The role involves collaborating across departments to ensure a seamless and positive experience for volunteers and partners.

This role represents a great opportunity for an early career professional to learn about charity-business partnerships in a dynamic, small charity which is flexible and agile.

Key Responsibilities 

Partner Stewardship

• As determined by the Corporate Partnerships Manager, lead the account management of a selected portfolio of corporate partners, achieving annual retention and growth targets for these partnerships.

• Focus, in all corporate partnership discussions, on maximising income and identifying opportunities to grow a partner’s support.

• Plan and conduct a regular cycle of partnership meetings, including mid and end of year reviews, proactively seeking out new opportunities that will maximise income and retain and grow partner support. 

• Support the Corporate Partnerships Manager to produce high quality written communications, reports and pitches as per the requirements of each partner, collaborating with the Data and Systems Officer and other teams as needed.

• Advocate effectively, with passion and enthusiasm, for Chapter One’s programmes in a variety of internal and external settings.

• Ensure, in conjunction with the HR and Finance Assistant, that partners are invoiced for their Chapter One donations accurately and in a timely manner. 

Partner/Volunteer Onboarding and Experience

• Work closely with the Corporate Partnerships Manager, Head of Corporate Partnerships and Volunteer Support Team to ensure that partner and volunteer onboarding is a smooth and positive experience. 

• Lead volunteer recruitment meetings as requested by partners, including presenting the programme to prospective volunteers and creating excitement and interest. 

• Alongside the Corporate Partnerships Manager, use internal systems to assign partner teams and volunteers to specific schools and ensure that their needs are met.

• Build proactive, supportive relationships with Volunteer Coordinators across partner organisations, providing timely, high-quality data and insights, and delivering an excellent partner experience to foster long lasting relationships.

• Work with Programme Manager team, Volunteer Support Team and IT team, to troubleshoot any issues that arise. 

• Support the Programme Management team to liaise with partner contacts about the organisation of in-person school/office visits and virtual meet and greets.

• Attend Chapter One’s internal Volunteer Experience group and Corporate Engagement Group.

Marketing and Communications

• Work with the Marketing and Communications team to ensure that companies and volunteers have access to an array of promotional assets and recruitment materials.

• Contribute content for the regular volunteer and corporate partner newsletters, including working with partners to gather volunteer testimonials and partner profiles.

• Encourage corporate partners and volunteers to promote Chapter One through their own social media and channels.

• Support the organisation of online and in person partner and volunteer recognition events.

General

• Oversee and maintain specific Account Management related processes, including stewardship plans, recording of activity on the Salesforce CRM and internal spreadsheets and platform databases.

• Regularly use Microsoft Excel / Google Sheets to analyse data and support decision-making.

• Conduct administrative duties as required to support the Head of Corporate Partnerships and Corporate Partnerships Manager.

• Attend conferences and events to represent Chapter One and talk about its work to existing and potential new partners.

We are looking for some of the following attributes, though you might be more experienced in some areas than others: 

• .A commitment to Chapter One’s mission and values. 

• Experience of account management of Corporate Partnerships or equivalent relationship-based roles in a fundraising, events, sales or marketing environment

• An ability to create compelling written pitches, ensuring messaging and brand are consistent 

• Outstanding presentation skills, with the ability to excite and inspire an audience 

• Excellent interpersonal skills with the ability to build relationships with business professionals at all levels 

• Excellent organisational skills and attention to detail 

• An understanding of CSR/social value and employee engagement 

• An understanding of social media platforms, particularly LinkedIn. 

• Able to take personal accountability for own workload and for delivery of targets 

• A ‘can do’ and flexible approach with an ability adapt to changing priorities 

• Awareness of the importance of data security best practice and GDPR regulations when processing a range of stakeholder data 

• Highly computer literate, particularly in Excel, with hands-on experience of using Google suite and platforms and tools such as Salesforce CRM, PowerPoint and more. 

You’ll be more successful in the role if you have: 

• Experience of using digital marketing platforms 

• Experience of working in the charity/non-profit sector 

How to Apply 

Please send your CV (maximum 2 A4 sides) and a covering letter via Charity Jobs. Your covering letter (maximum 1 side of A4) should: 

1) Detail your relevant experience, including clear examples.

2) Tell us about a partnership that you have initiated or been involved with and what you did to make it succeed. 

3) Tell us about how our organisational mission is in line with your values. 

Applications that fail to meet these criteria will automatically be discounted. We understand that you may use AI to help craft your application, but do remember that we will be looking for individuals who write a letter that stands out. We want you to have every opportunity to shine and to show us your talents - please let us know if there is anything we can do to make sure the assessment process works for you.

Chapter One is an Equal Opportunity Employer. We value and celebrate diversity in backgrounds and experience and are deliberate about the kind of inclusive teams we are building. Literacy is a universal concern, and we need people from all backgrounds to maximise our innovation, creativity and impact. We especially welcome applications from persons who have experienced disadvantage and/or from those who are of Black, Asian and Minority Ethnic communities who are currently underrepresented in the organisation.

Chapter One is committed to safeguarding children and young people. All post holders are subject to a satisfactory enhanced Disclosure and Barring Service disclosure. Copies of our Safeguarding Policy and Safer Recruitment Policy are available on request.

CQC Registered Manager (Independent Living/Domiciliary Care) 
Location: Remote – National  
Contract: Full Time | Permanent
Salary:  £33,000 - £35,000 per annum
Requirement: Full UK Driving Licence essential

A leadership role with heart.

Are you looking for a management role where you can see the impact you make every day in a worthwhile (and often overlooked) area? Where you can benefit from the specialist experience of a committed, established team around you AND be a part of the growth of a national charity? Where no two days are the same, but where each day makes a difference to people living with deafblindness and complex needs?

What you’ll be doing

As Registered Manager, you will be responsible for the day to day operational management of Deafblind UKs Independent Living/Domiciliary care Services, and community communicator guide support.

That means:

• Lead the day-to-day management of domiciliary care, independent living, and communicator guide services
• Deliver high-quality, person-centred support that promotes independence and positive outcomes
• Manage and develop Care Coordinators, Team Leaders, and support staff to drive performance
• Ensure full compliance with Care Quality Commission standards, including inspections, audits, and reporting
• Build and maintain strong relationships with local authorities, health professionals, and stakeholders
• Oversee care planning, reviews, and service delivery in line with individual needs and outcomes
• Manage service budgets, rotas, and resource allocation effectively
• Lead recruitment, induction, supervision, and ongoing development of staff teams
• Promote a positive, open culture with a focus on quality, safeguarding, and continuous improvement
• Monitor performance, manage risk, and implement improvement plans where required
• Ensure safe practices across all services, including medication, safeguarding, and health & safety
• Act as an ambassador for Deafblind UK, supporting service growth and development
• Participate in on-call duties and work flexibly to meet service needsI

In short — you’ll keep the service strong, the team motivated, and the standards high.

About you

You will need to have solid previous experience as a Registered Manager with CQC, along with:

• Experienced in supported living or regulated care
• Comfortable leading teams and juggling rotas
• Familiar with CQC regulations and compliance
• A natural communicator who can build strong relationships
• Level 5 Leadership & Management (or equivalent) or working towards

Never worked with deafblind individuals before? No problem at all. We’ll give you all the training you need.

What matters most is your leadership, compassion and drive to make services better.

What you’ll get in return

• 25 days annual leave plus Bank holidays (increases by a day at both 3 years of service and 5 years of service)
• Westfield Health – which includes the below:
• Cash reimbursement for a range of health-related costs that we all incur regularly, such as dental and optical costs, hospital in patient or day care, and more.
• Cover is for yourself, and certain cash benefits cover up to 4 dependent children
• A Doctor line giving access to a GP 24/7
• A discount scheme
• Gym membership discounts
• 24-hour employee helpline
• Workplace Pension - eligible employees are enrolled onto the workplace pension scheme

Why Deafblind UK?

We’re a national charity with a big mission: helping people with deafblindness live full, independent and connected lives.

From specialist support services to national advocacy, we work every day to create a world where sensory disabilities don’t limit opportunity.

And we do it with passionate people who care about what they do.

If you are passionate about building partnerships that help young people overcome adversity and thrive, we would love to hear from you. 

£37,000-£40,170 
Jamie’s Farm Bath, near Box, or other Jamie’s Farm locations considered 
Permanent 
Full-time 37.5hrs Mon-Fri, but part-time (0.8 FTE) also considered 

An exciting opportunity to play a central role in enabling more young people to benefit from the Jamie’s Farm experience. At a time of real growth for our charity, we are looking for an experienced, driven and enthusiastic Partnerships Manager to join our team. You will build and manage a portfolio of school and organisational partners, develop lasting relationships, and secure the bookings that enable us to continue delivering our mission. 

What is Jamie’s Farm?Jamie’s Farm is a charity that supports young people by combining therapeutic work, farming, and purposeful activities to help them thrive. Through residential visits to our working farms, we provide a nurturing environment where young people can reflect, build confidence, and develop the resilience they need to overcome personal challenges.As part of the dynamic HQ team we offer a beautiful and unique supportive working environment, a competitive salary, and the opportunity to be part of a team that is passionate about making a real difference. 

More about the role:As Partnerships Manager you will manage bookings from new and existing school partners, working to ensure our farms are fully booked with the young people who need us most. You will take a lead in recruiting partners for our newer farms in Skipton and Lower Shockerwick, as well as for specific projects including work with schools in Westminster, Ealing, and with groups of asylum-seeking young people. Working alongside the Senior Partnerships Manager, you will develop relationships with academy chains, local authorities and other charities, and represent the charity at conferences and events to grow awareness of our work. 

Location : Jamie's Farm Bath (HQ) preferred but other Jamie’s Farm locations considered 

About you:We are looking for someone with proven experience forming long-term partnerships and a track record of seeing processes through from start to finish. You will be a clear, confident communicator, able to adapt your approach to a wide range of external audiences, and someone who brings genuine warmth and enthusiasm to building new relationships. 

Organised and systematic, you ensure no opportunities are missed and are comfortable managing a busy pipeline of leads, bookings and relationships. You bring an entrepreneurial spirit and a collaborative approach, and you are passionate about Jamie’s Farm’s mission and the difference our work makes to young people. 

Please see the full job description, desired experience and employee benefits by exploring our recruitment pack below. Don’t meet every single requirement? We’d still love to hear from you – your unique skills and experience could be just what we’re looking for. 

How to Apply:  Please apply via the Jamie’s Farm website. Read through the full recruitment pack and return both a completed application form and equal opportunities form to the email specified on our jobs page. 

As a Marketing Manager, you’ll guide each campaign with a commitment to impact, bringing strategic focus, steady leadership and thoughtful direction. You thrive on shaping meaningful engagement, guiding teams through complex projects and turning insight into action. You’ll help people understand why our work matters, and ensure every message has purpose and direction.

Joining the Motor Neurone Disease Association, you’ll support our ambition to reach more people, strengthen our brand and create marketing that drives real change. As a Marketing Manager, you’ll work at the heart of our Brand and Marketing team, helping to deliver activity that informs, inspires and moves people to act.

Key Responsibilities

• Develop and deliver integrated marketing campaigns that reflect organisational priorities
• Lead the Association-wide marketing planning calendar to coordinate activity effectively
• Create and embed an Audience Segmentation Framework
• Set objectives, KPIs and channel plans for flagship campaigns across key directorates
• Shape the future direction of our ‘Thumbprint’ magazine
• Translate new organisational strategies into clear, engaging communications
• Strengthen briefing and project management processes and oversee workflow
• Build our ‘hub and spoke’ marketing model and support colleagues across teams
• Manage and develop the Marketing Coordinator
• Contribute to annual marketing budget planning and ensure value for investment

About You

• Experience leading impactful and diverse marketing projects and integrated campaigns
• Strong expertise in audience segmentation and profiling
• Experience managing small teams and improving processes
• Skilled at building trusted relationships across functions
• Confident creative leadership and workshop facilitation
• Strong brand stewardship and influencing skills
• Excellent organisational and project management ability
• Experience managing significant marketing budgets
• Calm, focused approach when managing changing priorities
• Excellent attention to detail and commitment to ongoing development

Hybrid working expectations: office attendance one day per week

Further information about MND Association and full job description is available in the attached Candidate Pack.

We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND, employees, volunteers, and stakeholders.

As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements.

What We Offer

• 28 days holiday, increasing to 33 days after 5 years, plus Bank Holidays
• Access to UK Healthcare, including dental, eyecare, health screenings, and therapies
• 24/7 GP access via phone and video
• Life assurance and confidential counselling helplines
• Salary sacrifice schemes (Cycle to Work, Buy/Sell Annual Leave)
• Access to Benefit Hub for discounts on everyday shopping
• Enhanced pension scheme
• Opportunities for training and personal development
• Hybrid working

About Us

Motor Neurone Disease moves fast. It takes away time, it takes away independence and it has no cure. Every day we support people affected by MND. We fund ground-breaking research. We campaign for better care. We’re here for everyone who needs us. Because with MND, every day matters.