Are you an experienced relationship or account manager with a passion for creating excellent customer experiences?  If you’re a natural communicator looking for a new opportunity to use your skills and ingenuity, then this could be the perfect job for you. 

Thirtyone:eight, the UK’s leading Independent Christian Safeguarding charity is looking for an experienced and passionate Membership Engagement Manager to lead on growing our membership, developing relationships with prospective leads and networks, and ensuring our members continue to receive a high-level of customer service. 

As part of an ongoing programme of investment in our infrastructure, and as we look to further develop the support we offer our members, we need someone with strong management skills and experience in a membership or professional associations setting and of working with faith communities and charities to help us achieve our ambitious plans for growth. 

Managing our newly formed membership team and working closely with colleagues from across the organisation, this new role will take the lead on delivering the charity’s membership strategy and working to develop our member offer to ensure it remains competitive and relevant to the needs of current and potential members. 

With a strong background in sales and marketing, along with experience of embedding processes within an organisation, you will need a good working knowledge of churches, Christian faith organisations and charities. In return you’ll get to work in a dynamic and rewarding environment and the opportunity to use your contacts and influencing skills to help more organisations get the help they need to create places that are safer for all. 

About the role

As a member of the Executive Leadership Team, the Training and Operations Director will provide leadership and strategic direction from the Workplace Training Directorate at St John Ambulance

This will include all operational activities of the Workplace Training Team to ensure that business objectives are met efficiently in line with the strategic goals and ambitions set

You will be responsible for the national training delivery team, consisting of circa 400 headcount, and  responsible for a budget of circa £50m income. You will control operational budgets to ensure workplace training has the resources required to meet objectives within agreed financial parameters

You will lead on the Workplace training strategy into 2026 and beyond, working alongside the wider SJA mission and vision to ensure that the directorate achieves its overall short and long-term objectives

About you

The successful applicant will have experience of working within a complex organisation with a large geographical responsibility, along with demonstrable experience of leading large teams through change, while achieving annual budget targets,

You will have excellent interpersonal, conflict resolution and negotiation skills with stakeholders and customers

You will also need to be both strategic in delivery in existing and new markets whilst being commercially astute and detail focussed

This role requires someone who can see new opportunities, build out the business cases and deliver them with their team

Given the size of the directorate, the role requires a dynamic energetic and motivational and inspirational leader

Key to the future, this role will be instrumental in ensuring diversity and inclusion is met a key people development objective too.

About us

St John Ambulance responds to health emergencies, supports communities, and saves lives, relying on the public’s generosity to do so. Compassionate care isn’t just part of our heritage, it’s in our hearts. With our clinical expertise and nationwide presence, our volunteer-led health and first aid charity is uniquely placed to serve the country. 

From our vibrant youth programmes to our world-class training, we empower people of all ages with lifesaving skills and the confidence to use them, every day. St John volunteers treat and transport thousands of patients each year, and in times of crisis we are England’s national health reserve. St John people have given more than a million hours of their time during the COVID-19 pandemic, including 800,000+ hours of vaccinations.

As a charity with a long history of serving humanity, we are proud of our past and excited about creating a healthier, safer, more resilient future. St John Ambulance has relieved people from illness, injury, distress and suffering for over 140 years and, with the public’s support, will do so for decades to come.

You will receive:

• Competitive salary and pension scheme
• Cycle to work scheme
• Health and Wellbeing portal - access to financial, health and wellbeing support and an Employee Assistance Programme
• Discounts – you’ll have access to Blue Light and NHS Discounts as well as discounts on mobile phones, gym memberships, cinema tickets, restaurants, holidays, and shopping.

Application review date: 15th January 2022 – Internal Applications

Application review date: 30th January 2022 – External Applications

Longlist review date: 4th February 2022 – All applications

Shortlist interview panel commences: 11th February 2022

Included in the shortlist process will be a business case evaluation and presentation to a panel of interviewees

Appointment of Director of Training and Operations 21st February 2022

We may review applications before the application review date, however, if you apply after the application review date, your application may not be considered. We will accept applications until we have successfully filled the role.

We are committed to increasing the diversity of our team and making sure we best reflect the diversity of the communities we serve, so are particularly interested in applications from women, trans and non-binary people, as well as those from Black, Asian and minority ethnic backgrounds, and those with different accessibility needs.

Please note: St John does not accept speculative CVs and will only review CVs sent in application for an advertised vacancy.

Recruitment Agencies: We are not utilising the services of recruitment agencies for this vacancy and will accept direct applications only. Any speculative CVs submitted without invitation will not be considered

Could you be the person to play a key role in building our new wildlife philanthropy programme?

Herts and Middlesex Wildlife Trust works to create more space for nature and inspire and enable people to take action. With over 23,000 members and 600 volunteers, and working closely with farmers, local authorities, community and conservation organisations, we play a leading role in nature’s recovery.

The Trust believes that wildlife should be able to thrive alongside our everyday lives and that everyone benefits from having access to nature. If we work together as a community, nature will recover and we will create a greener, sustainable and wilder future.

As part of the national federation of 46 Wildlife Trusts, our influence is far-reaching and we play a vital role in standing up for wildlife.

We are committed to creating a community that recognizes and truly values individual differences and identities. We actively encourage applications from people of all backgrounds and cultures. Our staff team is enthusiastic, friendly and committed to wildlife conservation and exemplifies our values of professionalism, valuing contributions by others and continually striving to improve. We offer flexible working as well as other benefits such as salary sacrifice schemes. We are based in the attractive setting of Verulamium Park on the outskirts of St Albans.

About the role

You must be a compelling advocate for wildlife and demonstrate a passion for what we do.

Reporting to the Project Development Manager and part of the Development Team, the Coordinator plays an important role to develop and deliver our Wildlife Philanthropy Programme.

We have set an ambitious target of 30% of land to be protected and managed for wildlife by 2030. You will initiate and steward productive relationships with key donors, providing vital funding that will enable delivery of the Trust’s work to achieve this ambition.

You will need to have experience of stewarding high-level donor relationships and preparing compelling support proposals. You will have outstanding interpersonal and communication skills, alongside organisational and negotiating skills and a passion for what we do.

Application deadline: 9am on Monday 14th February

Interviews: Candidates will be invited to attend an interview on Friday 25th February – this will be either in person or on Zoom. Candidates may be asked to attend a second interview in person (date to be confirmed).

For more information about this role and to apply, please visit our website.

About the role

As a member of the Executive Leadership Team, the Training and Operations Director will provide leadership and strategic direction from the Workplace Training Directorate at St John Ambulance

This will include all operational activities of the Workplace Training Team to ensure that business objectives are met efficiently in line with the strategic goals and ambitions set

You will be responsible for the national training delivery team, consisting of circa 400 headcount, and  responsible for a budget of circa £50m income. You will control operational budgets to ensure workplace training has the resources required to meet objectives within agreed financial parameters

You will lead on the Workplace training strategy into 2026 and beyond, working alongside the wider SJA mission and vision to ensure that the directorate achieves its overall short and long-term objectives

About you

The successful applicant will have experience of working within a complex organisation with a large geographical responsibility, along with demonstrable experience of leading large teams through change, while achieving annual budget targets,

You will have excellent interpersonal, conflict resolution and negotiation skills with stakeholders and customers

You will also need to be both strategic in delivery in existing and new markets whilst being commercially astute and detail focussed

This role requires someone who can see new opportunities, build out the business cases and deliver them with their team

Given the size of the directorate, the role requires a dynamic energetic and motivational and inspirational leader

Key to the future, this role will be instrumental in ensuring diversity and inclusion is met a key people development objective too.

About us

St John Ambulance responds to health emergencies, supports communities, and saves lives, relying on the public’s generosity to do so. Compassionate care isn’t just part of our heritage, it’s in our hearts. With our clinical expertise and nationwide presence, our volunteer-led health and first aid charity is uniquely placed to serve the country. 

From our vibrant youth programmes to our world-class training, we empower people of all ages with lifesaving skills and the confidence to use them, every day. St John volunteers treat and transport thousands of patients each year, and in times of crisis we are England’s national health reserve. St John people have given more than a million hours of their time during the COVID-19 pandemic, including 800,000+ hours of vaccinations.

As a charity with a long history of serving humanity, we are proud of our past and excited about creating a healthier, safer, more resilient future. St John Ambulance has relieved people from illness, injury, distress and suffering for over 140 years and, with the public’s support, will do so for decades to come.

You will receive:

• Competitive salary and pension scheme
• Cycle to work scheme
• Health and Wellbeing portal - access to financial, health and wellbeing support and an Employee Assistance Programme
• Discounts – you’ll have access to Blue Light and NHS Discounts as well as discounts on mobile phones, gym memberships, cinema tickets, restaurants, holidays, and shopping.

Application review date: 15th January 2022 – Internal Applications

Application review date: 30th January 2022 – External Applications

Longlist review date: 4th February 2022 – All applications

Shortlist interview panel commences: 11th February 2022

Included in the shortlist process will be a business case evaluation and presentation to a panel of interviewees

Appointment of Director of Training and Operations 21st February 2022

We may review applications before the application review date, however, if you apply after the application review date, your application may not be considered. We will accept applications until we have successfully filled the role.

We are committed to increasing the diversity of our team and making sure we best reflect the diversity of the communities we serve, so are particularly interested in applications from women, trans and non-binary people, as well as those from Black, Asian and minority ethnic backgrounds, and those with different accessibility needs.

Please note: St John does not accept speculative CVs and will only review CVs sent in application for an advertised vacancy.

Recruitment Agencies: We are not utilising the services of recruitment agencies for this vacancy and will accept direct applications only. Any speculative CVs submitted without invitation will not be considered

Culture Bus Experience Manager
Learning and National Partnerships
Full-Time
Fixed-Term (Until 30 September 2025)
£37,210 per annum
Application Deadline: 12pm on Monday 7 February 2022

The British Museum is seeking a Culture Bus Experience Manager to join the Learning and National Partnerships department. The Culture Bus Experience Manager will be responsible for the leadership and delivery of the Culture Bus. Delivered over four years during 2022-25, the Culture Bus will bring school children from across the UK on an inspiring day trip to a leading local museum, where history is brought to life on the journey through an immersive AR experience, followed by museum tour and hands-on workshop. The project aims to remove financial barriers to visiting the British Museum and other UK partner Museums across all four nations, for key stage 2 pupils, and inspire a life-long interest in arts, culture and heritage.

The post will have one direct report, the Programme Administrator (0.6 FTE), and will also work very closely with the Regional Programme Coordinator (1 FTE), who will be based in one of the partner museums.

Key Areas of Responsibility:

• To lead the development and delivery of Culture Bus project in collaboration with our funder and project partner.
• To manage the Culture Bus team including direct line management of the Culture Bus Administrator, joint line management (with a partner organisation) of the Regional Programme Coordinator, close working with national partners, the transport partner/s, collaboration with our funder and project partner and supervising and training the Culture Bus Experience Guides, Museum Teachers and volunteers.
• To oversee the Culture Bus project management and reporting, and to attend the Culture Bus Steering Group and lead the Working group for Culture Bus with our project partner and funder.
• Work with the Learning team and collections curators to design an impactful, innovative and high quality Culture Bus experience drawing on the wealth of objects and knowledge in the British Museum and partner Museums, and directly relating to Key Stage 2 History and Citizenship in England and equivalent subjects and levels in Scotland, Wales and Northern Ireland.
• To build strategic, strong and sustainable relationships with national partners so that the Culture Bus initiative responds to shared priorities.
• To support the delivery of the innovative Culture Bus experience content including communications with the transport partner/s, bus wraps, pre- and post-visit resources, other co-branded items, an animated film, an AR experience delivered on the bus (with the help of the Culture Bus Experience Guides, and continuing at the Museums with additional AR content and an interactive facilitated school's session.
• Work with the Head of Department and Head of Learning and Inclusion to support the tendering processes for the transport, design and digital packages.
• To evaluate the impact of Culture Bus for school pupils, teachers, the British Museum and national partners working with an evaluation partner, and possible production of legacy resources.
• To work with the Head of Department, Communications and Advancement Departments and project -partner and funder to support the delivery of a PR, marketing and communications strategy to promote Culture Bus, including the visual identity.
• To identify opportunities for volunteer engagement or participation in the Culture Bus project, working with the Regional Programme Coordinator, national partners and the project partner and funder.
• To build and maintain collaborative relationships across the Museum to ensure effective and timely delivery of the project.
• To work with the Head of Department, the Head of Learning and Inclusion and the Advancement Department to contribute to reports in relation to Culture Bus.
• To manage Culture Bus delegated budgets and to work with the Head of Learning and Inclusion to forecast and manage the overarching Culture Bus budget and resources as required.
• Working with the Head of Learning and Inclusion to assess the project risks and report to Project Board.

Person Specification:

• Education: relevant degree level education (or equivalent experience).
• Other qualifications: Prince 2 Project Management or equivalent course or demonstrable excellence in project management.
• Specific technical/professional skills & experience: knowledge and understanding of best practice when working with national partners in a museum or cultural heritage context; good knowledge of the principles of safeguarding children and of equality and diversity policy and best practice in the cultural sector; knowledge of working with Education professionals, Marketing and Communications and Design; some knowledge of UK regions and nations; good knowledge of collaborative practices and methodologies; experience of working with schools' audiences and knowledge of the 4 UK curricula for schools.

The organisation:

This organisation is a much loved children’s charity that works with families at their greatest time of need. They are looking for an Interim Head of CRM whilst they recruit the role on a permanent basis. Managing a small team and reporting to the Director of Finance and Resources, you’ll be responsible for business intelligence across the organisation but with a real focus on generating insight for fundraising. This role is for a minimum of 3 months, starting ASAP and they are open to candidates working 3, 4 or 5 days per week.

Key responsibilities:

• Work within the wider fundraising team to identify data insight needed to drive informed decision making
• Develop dashboard reporting based on the fundraising database (ThankQ) to ensure insight is available to teams in a user friendly format
• Oversee the transition of Service Delivery data from the fundraising database to a more suitable system, engaging and working with a consultant to deliver the project, and supporting the Service Delivery team in taking ownership of the data
• Work with internal stakeholders across the organisation with data management and insight generation to ensure all departments have the business intelligence they need
• Ensure data processing across the organisation is carried out in accordance with data protection principles
• Oversee managed service provider for IT to ensure smooth IT provision across the organisation and that all staff have the technology they need to work and collaborate efficiently and effectively
• Work closely with all teams to ensure efficient and consistent systems of document and information storage and management across the organisation
• Oversee business continuity planning for all systems and processes across the data and fundraising teams
• Line manage a small team

Person specification:

• Experience leading and developing an insight-driven data function for a charity
• Experience of working with and generating insight from high-volume supporter databases
• Google Analytics experience
• SQL scripting and Microsoft SQL Server Studio experience
• Power BI/Power Query experience for data analytics purposes
• Excellent problem solving skills
• Strong communication skills and the ability to influence at all levels
• Enjoy being part of a small team with a strong culture of collaborative working

What's on offer:

This role is offering a day rate of £244 - £266 per day PAYE for this initial 3 month contract. This role can either be remote or hybrid with 2 days a week in their office in London.

Please apply today so as not to miss out!

We are committed to diverse and inclusive recruitment practises that ensure equal opportunity for everyone, regardless of race, sexual orientation, mental or physical disability, age or gender. We encourage applications from all backgrounds and will happily make reasonable adjustments to always ensure a fair process.

SUPPORTER SERVICES EXECUTIVE

Salary: Circa £21,500 per annum + benefits

Contract length: Permanent & FTC available

Location: Sterling House, Oxford with high flexibility

Application Deadline: Wednesday 2nd February 2022, 23:55*

* Please note that we may close this role earlier than stated, therefore early application is encouraged to avoid disappointment.

Are you a self-motivated and sharp minded individual with strong customer service experience that can help us beat cancer?

Why we need you

We have an exciting opportunity to join us as a Supporter Services Executive. We need you to provide excellent customer service to our supporters on the phone, via email and letters and, in the process, recognise opportunities to support income generation.

What will I be doing?

Make an impact every day by…

• Communicating with supporters and providing personalised and tailored responses to all enquiries and complaints

• Listening to the needs of each supporter, and considering and understanding their personal experiences and motivations

• Resolving supporter enquiries at the first point of contact where possible

• Using interactions to cross promote CRUK's range of engagement opportunities and services

• Being an information specialist and maintaining a broad knowledge of CRUK's campaigns

• Maximising supporter contribution to CRUK through the promotion of Gift Aid.

In this role, you'll act as an ambassador for Cancer Research UK to engender loyalty and trust from our supporters. Every interaction with our supporters is a unique opportunity and chance to further strengthen the relationship, which is where you can really make a difference.

What skills are you looking for?

You'll be able to bring to the role…

• Passion for delivering excellent customer service

• Experience of working in a service related environment, including communicating with customers

• Experience of conversing confidently over the phone

• Experience of writing letters and emails with a high standard of grammar

• Strong interpersonal skills

• Excellent attention to detail and accuracy.

What will I gain?

Without you we wouldn't be able to achieve our aim of seeing 3 in 4 people survive cancer by 2034. So we want to reward you in as many ways as possible. Our benefits package includes discounts on anything from travel to technology, generous holiday allowance, gym membership, childcare vouchers and much more. You'll also be able to access a wide range of learning and development opportunities. And ultimately, you'll know that you'll be changing lives through your work.

If you're as ambitious as we are, join our collective force and enjoy an excellent career, as we save lives and add years.

We are the national body for careers education in England, delivering support to schools and colleges to deliver modern, 21st-century careers education.

The Careers & Enterprise Company is a great place to work. We operate within a fast-paced and collaborative environment. We are brought together by one thing: our passion to ensure young people get the best possible start in life and are supported to find their best next step.

Do you want to be part of a mission-driven team focused on transforming young people’s lives? If so, we’d love to hear from you!

Role Summary

This role is critical in supporting the smooth running of the Network of Careers Hubs and Enterprise Adviser Network, the backbone of the CEC’s operations, through which we deliver to all our schools through Local Enterprise Partnerships, Combined Authorities and Local Authorities.

As Network Programme and Data Officer, you will work with the Network Operations Manager to ensure that accurate data is maintained on membership of the Network and provide analysis and forecasting to support the growth and development of the Network of Careers Hubs and ongoing operational delivery. You will pride yourself on producing robust and accessible data with clear reporting on findings that can be presented at a senior level. The role is key to ensuring that the programme achieves its KPIs and meets the Grant Funding Agreement requirements held with the Department for Education.

You will contribute to building exceptional stakeholder engagement, leading on some aspects of reporting, supporting with communications, and maintaining and analysing records of key aspects of performance to produce meaningful insights into performance, improvements and what impact has been made.

Internally, you will work closely with the team of Regional Leads, Area Managers, and the Digital and Data Team, as well as the Business Partnerships and Education Development teams to support the delivery of the Network on the ground, identify opportunities to improve processes and collate evidence of the impact of the Enterprise Adviser Network and Network of Careers Hubs.

Our organisation has a privileged opportunity to make a difference to the lives of millions of young people, helping to inspire and prepare them for the fast-changing world of work, and we want you to help us make it happen.

Applicants are asked to submit a supporting statement (on no more than 2 x A4 pages) outlining how you fulfil the qualifications, experience, skills and core competencies criteria provided in the Job Description and an up-to-date CV.

To apply, please click the Apply button to send us your CV responding to two questions below. Applications with no supporting cover letter will not be considered.

• Why are CEC and the role of interest?
• How do you meet the candidate requirements? To be based on evidence.

This vacancy may be closed early if sufficient applications have been submitted. Therefore, please do not delay in submitting your application.

Closing date: 11 February 2022.

It is our policy to review all applications within two weeks from the closing date. If you do not hear from us within three weeks following the closing date, then your application has unfortunately not been successful on this occasion. We are unable to provide feedback to candidates who have not been shortlisted and attended an interview.

The My Sighted Guide Volunteer Experience Officer helps people with sight loss to live the life they choose by providing an exceptional volunteer experience and being responsible for the recruitment, training, stewardship, and support of all volunteers within the My Sighted Guide service across the geographic area, in line with national strategy and local team plans. They will grow a Lead Volunteer network and will act as the champion for My Sighted Guide volunteering.

This role is 9am to 5pm, Monday to Friday, 35 hours per week, with 26 days paid holiday (excluding bank holidays) a year.

We recognise that the world looks a little bit different since the pandemic. Therefore, we’re committed to enabling our staff to work where best suits the needs of the individual, their team and the organisation. For this role, there may be opportunities to work from home as well as the office. We want our staff to flourish and work in environments which maximises their potential and best serves our stakeholders.

We offer a generous pension scheme, life assurance and enhanced pay for parenting and sickness leave. In addition, we provide an Employee Assistance Programme, flexible benefits package and discounts and cashback scheme to care for our people.

Candidate requirements

To be able to fulfil this role, the skills and experience we are looking for in a potential candidate include;

Essential

• Understands the importance of accessibility and usability in a training context.
• Proven experience of volunteer management, supervision, and development.
• Experience of delivering training to groups and individuals in different formats.
• Relevant and recent skills and experience working in a safeguarding setting or having responsibility for the safeguarding of others
• Recent and relevant experience of working within the children /vulnerable adults’ sector.

Desirable

• Proven experience designing & delivering training to an accreditation level.
• Experience of working within the voluntary sector.
• People or volunteer management qualifications such as ILM

For the complete list of essential and desirable criteria necessary to be successful in this role please see the Person Specification within the Job Description below. The candidate pack contains more information about this role & the recruitment process at Guide Dogs.

If you are successful you will need to provide evidence of your right to work in the UK. We cannot provide sponsorship for this role.

How to apply
 

Applications need to be made using the online application form, accessed using the ‘apply’ button above.

As part of your application ensure you provide evidence and examples of how your skills & experience meet the criteria as set out in the attached job description.

The system has a one-hour time limit. We would advise you to prepare your answers separately and then copy and paste into the online form once finalised. If any mandatory fields are missed, a pop-up box will appear at the top of the page advising which sections require completion.

Please note that you’ll have to upload a CV as this is a mandatory requirement as part of our Safer Recruitment Policy.

Guide Dogs follow Safer Recruitment practices to ensure we are safeguarding the vulnerable people we work with. As part of this, we require a full work history with any gaps accounted for & a minimum of 2 professional referee details fully covering the past 5 years. If there is not enough space in your application form to provide this information, please ensure you upload additional documentation containing the additional detail.

We reserve the right to close adverts earlier than the closing date.

Diversity
Guide Dogs welcomes applications from all sections of the community and actively encourages diversity to maximise achievements, creativity and good practice. We positively welcome and seek to ensure we achieve diversity in our workforce and that all job applicants and employees receive equal and fair treatment, regardless of age, race, gender, religion, sexual orientation, disability or nationality. We encourage applications from people with disabilities as they are currently under-represented in the organisation and guarantee an invitation to interview for all applicants with disabilities who demonstrate, within their application form, sufficient evidence to meet the essential criteria for the job.

Safeguarding
Guide Dogs is committed to safeguarding and promoting the welfare of all children, young people and adults at risk of harm with whom we work. We expect all our employees and volunteers to fully share this commitment.

The My Sighted Guide Community Development Officer helps people with sight loss to live the life they choose by supporting the growth of the My Sighted Guide Service, expanding reach and flexibility through the community partner model and identifying opportunities to work in new ways. They deliver training to the friends and family of people with sight loss and to external partners, providing user friendly and appropriate services to communities.

This role is 9am to 5pm, Monday to Friday, 35 hours per week, with 26 days paid holiday (excluding bank holidays) a year.

We offer a generous pension scheme, life assurance and enhanced pay for parenting and sickness leave. In addition, we provide an Employee Assistance Programme, flexible benefits package and discounts and cashback scheme to care for our people.

We recognise that the world looks a little bit different since the pandemic. Therefore, we’re committed to enabling our staff to work where best suits the needs of the individual, their team and the organisation. For this role, there will be opportunities to work from home as well as the office. We want our staff to flourish and work in environments which maximises their potential and best serves our stakeholders.

Candidate requirements

To be able to fulfil this role, the skills and experience we are looking for in a potential candidate include;

Essential

• Proven experience of volunteer management, supervision, and development.
• Experience of delivering training to groups and individuals in different formats.
• Experience of delivering successful project outcomes with an understanding of the importance of monitoring and evaluation.
• Track record in influencing, building and sustaining relationships to achieve results.
• Relevant and recent knowledge of safeguarding practices including safer recruitment.

Desirable

• Demonstrates an understanding of visual impairment issues and service requirements.
• Demonstrates a knowledge of additional needs.
• Experience of working within the voluntary sector.
• Experience of grants/contract management.
• An understanding of the Visually Impaired sector.

For the complete list of essential and desirable criteria necessary to be successful in this role please see the Person Specification within the Job Description below. The candidate pack contains more information about this role & the recruitment process at Guide Dogs.

If you are successful you will need to provide evidence of your right to work in the UK. We cannot provide sponsorship for this role.

How to apply

Applications need to be made using the online application form, accessed using the ‘apply’ button above.

As part of your application ensure you provide evidence and examples of how your skills & experience meet the criteria as set out in the attached job description.

The system has a one-hour time limit. We would advise you to prepare your answers separately and then copy and paste into the online form once finalised. If any mandatory fields are missed, a pop-up box will appear at the top of the page advising which sections require completion.

Please note that you’ll have to upload a CV as this is a mandatory requirement as part of our Safer Recruitment Policy.

Guide Dogs follow Safer Recruitment practices to ensure we are safeguarding the vulnerable people we work with. As part of this, we require a full work history with any gaps accounted for & a minimum of 2 professional referee details fully covering the past 5 years. If there is not enough space in your application form to provide this information, please ensure you upload additional documentation containing the additional detail.

We reserve the right to close adverts earlier than the closing date.

Diversity
Guide Dogs welcomes applications from all sections of the community and actively encourages diversity to maximise achievements, creativity and good practice. We positively welcome and seek to ensure we achieve diversity in our workforce and that all job applicants and employees receive equal and fair treatment, regardless of age, race, gender, religion, sexual orientation, disability or nationality. We encourage applications from people with disabilities as they are currently under-represented in the organisation and guarantee an invitation to interview for all applicants with disabilities who demonstrate, within their application form, sufficient evidence to meet the essential criteria for the job.

Safeguarding
Guide Dogs is committed to safeguarding and promoting the welfare of all children, young people and adults at risk of harm with whom we work. We expect all our employees and volunteers to fully share this commitment.

CLI356 - Programme Administrator

Location: Liverpool or London

Salary: Grade 3: Liverpool - £20,410 - £22,445 / London - £23,410-£25,445

Contract type: Full time, permanent 

The role is offered within a hybrid working environment with a blend of office and homeworking.

The well-established and highly successful Accreditation Unit at the Royal College of Physicians is looking for an enthusiastic and proactive programme administrator to join their team, working on a number of national healthcare accreditation programmes.

The successful candidate will:

• Be experienced at working in office administration/project support
• Be exceptionally organised
• Enjoy communicating with a range of individuals, developing good working relationships
• Have a passion for improving healthcare services.

About the role

As programme administrator, you will make an impact every day by:

• Providing administration for projects, training days and governance meetings, taking pride in attention to detail and providing first-class customer-service
• Supporting the accreditation assessment process, ensuring that it is delivered to programme standards and timelines
• Recording and reviewing data, sharing insights with the team
• Taking responsibility for a range of communications activities, including providing a helpdesk function, updating the websites, preparing newsletters and blog posts etc.

You will need outstanding organisational skills and the ability to liaise and communicate confidently with a range of people. Using initiative and being able to work flexibly as a member of a busy team are also essential qualities.

About us

Accreditation is a method of improving the quality of healthcare by assessing clinical services in relation to agreed standards. The Accreditation Unit team pride themselves on their dedication to delivering high quality work and making a difference. We have a culture of involvement; everyone’s views matter and we want you to contribute your ideas and help shape and improve what we do.

Benefits

• 27 days annual leave, plus bank holidays
• Pension scheme
• Season ticket loan (access to this loan is after probation)
• Discounted gym membership
• Learning and development opportunities
• Flexible working

Once the team are back working in the office, you will also benefit from working in friendly offices in an attractive location overlooking Regent's Park and much more. Find out more about our benefits here.

Further information

This is a fantastic opportunity for an ambitious individual with a commitment to our core values – collaboration, learning and taking care. For more information about the role please view the job description.

To apply

Please submit your CV and a supporting statement (no more than 2 pages) explaining, with clear examples, how your skills and experience match the job description and person specification. Applicants who do not submit a relevant supporting statement as requested will not be shortlisted. 

For an informal discussion about this role, please contact Dragana Smith, senior project manager.

Closing date: 4 February 2022

Interview date: TBC

The RCP positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status or pregnancy and maternity. 

The RCP is all about our people – our members, our staff, our volunteers and leaders. We educate, influence and collaborate to improve health and healthcare for everyone and know we can only do this by being inclusive, encouraging and celebrating diverse perspectives. That’s why welcoming and having people who represent the 21st-century medical workforce and the diverse population of patients we serve is so important to us.

Pathology Portal Technician
Aldgate, London
35 hours per week

Fixed-term contract for 12 months

You will be a team member of the Assessment Department within the Learning Directorate of the College. This is an exciting time to join the College to support and maintain the innovative adaptive learning platform designed to support trainees and practising pathologists in digital learning – The Pathology Portal.

The Pathology Portal Technician will be responsible for providing technical and editorial support in uploading specialist learning materials successfully to the platform, while ensuring it is line with the College’s curricula as well as the Portal technical requirements. You will be the focal point for a large number of editors wishing to contribute materials to the Portal, and will be expected to review, edit and upload submissions and provide guidance where needed. 

Pathology is at the heart of modern healthcare. Pathologists work to prevent, diagnose, treat and monitor diseases and are involved in the diagnosis of disorders affecting every organ of the body, from before birth to after death. The majority of tests requested by doctors will be performed and interpreted by a clinical scientist or medically qualified pathologist. 

The Royal College of Pathologists is a professional membership organisation with approximately 12,000 members who are doctors and scientists working in hospitals, universities and laboratories in the UK and overseas. We work with pathologists at every stage of their career – from setting curricula, organising training and running exams, to approving job descriptions, publishing best-practice guidance and providing continuing professional development. 

We offer attractive staff benefits including 25 days annual leave rising with length of service, enhanced employer contributions to pension scheme, an employee discount scheme, and season ticket loans, as well as a cycle to work scheme. The College values diversity, welcoming applications for all members of society.

The closing date for applications is 9am, Monday 7 February 2022.

Senior Recruitment Advisor

Location: West London

Contract: Permanent

Pattern: Full Time

Closing date: Monday 7th February, 9am

Salary: C. £40,000 per annum DOE

Key Highlights:

We are a small but close-knit recruitment team working to attract the best people into our successful network of 39 schools serving around 30,000 children at primary and secondary age. This role offers exposure to high-level stakeholders across a fast-paced and inspiring charity.

In this role, you will work closely with our Head of Talent to help attract, assess, and recruit senior leaders across the organisation. You will also have the opportunity to recruit for other management, teaching and operation roles across our schools, grow critical leadership talent pipelines, cultivate relationships with candidates and lead outreach activities. You will work with the wider recruitment team and work alongside key senior stakeholders to ensure smooth recruitment processes are in place and excellent relationships are maintained with candidates.

Key Responsibilities and Duties:  

• Oversee and manage the process of creating advertising and marketing collateral that enables Ark Schools to attract the best senior leaders across the education sector
• Oversee and manage the process of recruitment for senior roles, including all elements of stakeholder management during this process 
• Oversee the search and outreach for specific leadership roles
• Oversee the management of information on leadership candidates, ensure it is live, up to date and well ordered 
• Work closely with our Head of Talent on our most important/hard to fill leadership roles, undertaking outreach, searching for and cultivating relationships with candidates 
• Work closely with our Head of Talent to identify and assess leadership candidates that are suitable for Ark Schools 
• Provide advice and support to specific regions and groups of schools, ensuring excellent recruitment support is provided. Including advertising, candidate search for priority schools and support with candidate assessment
• Work closely with the Recruitment and Talent Manager to ensure that the Ark employer brand continues to attract a diverse range of high-calibre leadership applicants through press, web sites, and social media 

Key Requirements:

• Successful record of managing end to end recruitment campaigns
• Experience of recruiting through strategic outreach campaigns and recruiting through social media, particularly LinkedIn
• Record of developing and implementing effective candidate attraction and cultivation strategies, including for hard to fill and critical roles 
• Strong communication and interpersonal skills, comfortable and confident working with internal and external stakeholders at all levels
• Flexible, organised and able to multi-task and prioritise work to meet deadlines 
• Hard working, highly detail orientated, and systematic 
• Knowledge of and experience in the education sector

Benefits

• 27 days annual leave plus bank holidays, rising with each year of service
• We are committed to providing high-quality professional learning throughout your career with us and offer a variety of training sessions and experiences designed to meet your needs
• Access to Ark Rewards scheme offering savings from over 3,000 major retailers, interest-free loans available for season tickets or a bicycle and gym discounts offering up to 40% off your local gym
• As an Ark Schools staff member, you will have the opportunity to be part of the generous Local Government Pension Scheme (LGPS), a salary average defined benefit pension scheme - this means you build up a guaranteed amount in your pension, payable for every year of your retirement.

About Ark

Ark is an international charity, transforming lives through education. We exist to give every young person, regardless of their background, a great education and real choices in life. In the UK, we are a network of 39 schools, educating around 28,500 pupils in areas where we can make the biggest difference. We also incubate start-up programmes (Ark Ventures) that improve the education system.

How to Apply:

Apply with a CV and cover letter on our online recruitment portal. Applications to be submitted by 9am on Monday 7th February but please note: we will be reviewing applications on an on-going basis and this advert may close earlier than advertised depending on the level of response.

Interviews will be arranged as suitable candidates are identified, so early application is strongly advised

Ark is committed to safeguarding and promoting the welfare of children and young people; all successful candidates will be subject to an enhanced Disclosure and Barring Service check.

Ark Schools are committed to attracting, developing and retaining a diverse workforce, with a broad range of backgrounds, experiences and perspectives. 

SUPPORTER SERVICES INBOUND ADVISORS

Salary: Circa £19,200 per annum pro rata + benefits

Contract length: Fixed-term until July / August 2022

Location: Sterling House, Oxford and Home-based anywhere in UK

Application Deadline: Sunday 17th April 2022*

* Please note that we are recruiting on an ongoing basis, so please don't hesitate to submit your application.

Are you a self-motivated and sharp minded individual with strong customer service experience that can help us beat cancer?

Why we need you

We have an exciting opportunity for passionate individuals to join us as Supporter Services Inbound Advisors. We need you to provide excellent customer service to our supporters on the phone, via email and letters and, in the process, recognise opportunities to support income generation.

What will I be doing?

Make an impact every day by…

• Communicating with supporters and providing personalised and tailored responses to all enquiries and complaints

• Listening to the needs of each supporter, and considering and understanding their personal experiences and motivations

• Resolving supporter enquiries at the first point of contact where possible

• Using interactions to cross promote CRUK’s range of engagement opportunities and services

• Being an information specialist and maintaining a broad knowledge of CRUK’s campaigns

• Maximising supporter contribution to CRUK through the promotion of Gift Aid.

In this role, you’ll act as an ambassador for Cancer Research UK to engender loyalty and trust from our supporters. Every interaction with our supporters is a unique opportunity and chance to further strengthen the relationship, which is where you can really make a difference.

What skills are you looking for?

You’ll be able to bring to the role…

• Passion for delivering excellent customer service

• Experience of working in a service related environment, including communicating with customers

• Experience of conversing confidently over the phone

• Experience of writing letters and emails with a high standard of grammar

• Strong interpersonal skills

• Excellent attention to detail and accuracy.

What will I gain?

Without you we wouldn’t be able to achieve our aim of seeing 3 in 4 people survive cancer by 2034. So we want to reward you in as many ways as possible. Our benefits package includes discounts on anything from travel to technology, generous holiday allowance, gym membership, childcare vouchers and much more. You’ll also be able to access a wide range of learning and development opportunities. And ultimately you’ll know that you’ll be changing lives through your work. 

If you’re as ambitious as we are, join our collective force and enjoy an excellent career, as we save lives and add years.