Customer relationship management manager jobs in reigate, surrey

Job Title: Finance Operations Officer
Location: A short walk from Victoria station
Hours: Monday to Friday, 35 hours per week minimum – Hybrid
Contract: Fixed term to 31 July 2026
Responsible to: Senior Financial Accountant
Salary: £30,850 £1,000 London allowance

About Organisation
This mission-driven organisation is dedicated to improving education and training for learners aged 14 and over. They work in partnership with others to deliver professional learning and development for teachers, trainers, and leaders, balancing sector needs with wider priorities to achieve our charitable purpose.

Role purpose
The Finance Operations Officer is responsible for supporting the finance team in transactional processing, financial administration, and providing excellent service to internal and external stakeholders. This role ensures accurate and timely processing of financial transactions, reconciliations, and reporting to support the organisation’s operational and strategic objectives.

Key responsibilities
• Oversee the collection of direct debit payments for subscriptions and status fees, monitoring automated processes for accuracy.
• Raise sales invoices and maintain the sales ledger on the CRM and accounting system.
• Post and reconcile non-automated payments such as BACS, credit card, and expense statements.
• Process purchase invoices and prepare month-end journals.
• Respond to financial queries and arrange refunds where appropriate.
• Carry out reconciliations and analysis, including using generative AI tools for basic checks.
• Support internal and external audits by providing documentation and responding to queries.
• Provide cover for colleagues during absences, including payment runs.
• Maintain effective credit control and support budget holders with transaction processing.
• Any other duties reasonably required to support the role.
Internal / External Contacts
• Membership subscribers and customers
• Auditors (internal and external)
• Bankers and suppliers
• Budget holders

About you
Experience:
• Significant experience in a busy finance department and managing customer/financial queries
• Credit control, raising sales invoices, cash allocation, and reconciliations
• Supporting internal and external audits
• Processing purchase invoices
• Experience with CRM systems and accounting software
• Prioritising workload and meeting tight deadlines

Knowledge & skills:
• Higher or further education qualification
• Strong financial literacy: accounts payable/receivable, journals, reconciliations
• GDPR and data protection knowledge
• IT proficient: Microsoft Office (Excel, Word, PowerPoint, Outlook)
• Strong written and verbal communication
• High attention to detail and accuracy
• Solution-focused, adaptable, resilient
This is a hybrid role based in Victoria, London, offering a great opportunity to join a values-driven organisation where every hire contributes to the mission of supporting education and training excellence.

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

Senior Community Fundraiser – North & Midlands

Location: Remote (based in Birmingham or Coventry area) with regular local travel and occasional visits to London and Sheffield
Contract: 18-month fixed term
Hours: 35 per week (open to considering a four-day week)
Salary: £31,000-£34,000

Join Breast Cancer Now – the research and support charity that’s here for anyone affected by breast cancer.
We believe that by 2050, everyone diagnosed with breast cancer will live – and be supported to live well. To make this future a reality, we need passionate fundraisers to help us grow our income and impact.

About the role

As Senior Community Fundraiser, you will be an important part of the team building Breast Cancer Now’s presence across the North and Midlands; local knowledge and networks will be key to success in this role. This is an exciting opportunity to:

• Identify and develop relationships with new supporters including individuals, clubs, societies, and local businesses.
• Nurture existing long-term relationships to increase fund raised income and engagement.
• Lead a brand-new pilot for our award-winning Asda Tickled Pink partnership, engaging stores and inspiring colleagues and customers to raise vital funds.

You’ll dedicate 50% of your time to the Asda Tickled Pink pilot, working closely with store teams to increase engagement and income. The other half will focus on developing community fundraising across your region.

About you

We’re looking for someone who is:

• An excellent relationship builder providing exceptional customer service / account management / stewardship. Previous experience working in a charity is not required.
• Experience in developing  customer relationships  / accounts /  supporters, with a focus on retention and income growth.
• A confident communicator and natural team player, able to inspire and influence a wide range of audiences.
• Highly organised, able to analyse and organise data, work independently and manage budgets.

You’ll need a full clean driving licence, access to a car, and flexibility to travel and work occasional evenings/weekends.

Why join us?

• Be part of a charity that funds life-saving research and provides vital support services.
• Work in a collaborative, inclusive environment where your ideas and impact matter.
• Help shape a pilot project that could transform local engagement for one of the UK’s most successful charity partnerships.

Salary: £31,000-£34,000
Closing date: midday on Monday 5th January 2026
To apply: please share your CV and cover letter with Philippa at Charity People.

The Politics Project is looking for an organised and proactive Programme Coordinator – to support our digital presence, office operations and programme delivery. If you love making systems run smoothly, enjoy managing websites, and want your work to have real social impact, this is an exciting opportunity to play a central role in a fast-growing, purpose-driven organisation.

ABOUT THE POLITICS PROJECT

The Politics Project supports young people to use their voice by providing them with outstanding democratic education. We work with young people, teachers, youth practitioners and politicians to help them learn, teach and engage in democracy. We are a non-partisan organisation working across the UK. 

ABOUT DEMOCRACY CLASSROOM

Democracy Classroom is a partnership of over 100 civil society organisations from the youth, education and democracy sectors working together to support young people to engage in elections and democracy. 

The network is supported by the Democracy Classroom platform, which brings together over 1000 free educational resources for teachers and youth practitioners.

Democracy Classroom is a non-partisan, UK-wide initiative and a leading voice for the sector, reaching teachers and youth practitioners in 95% of the UK’s parliamentary constituencies. It coordinates the collective voice of organisations committed to democratic education, including through its joint submission to the Department for Education’s Curriculum and Assessment Review and the publication of The Roadmap to Votes at 16, a collaborative vision for the implementation of Votes at 16.

ABOUT THE ROLE

As Programme Coordinator, you’ll support the work of our Communications and Networks Team while helping keep our office and digital platforms running seamlessly. 

You will:

Website and digital

• Maintain and update the Democracy Classroom website with resources and programme content.

• Work with colleagues to upload reports, blogs and event details.

Operations

• Oversee day-to-day office administration, including supplies, IT support liaison and record-keeping.

• Support finance processes, including invoices, expenses and financial tracking.

• Maintain key operational systems such as our CRM, database and filing systems.

Events and programmes

• Coordinate logistics for meetings and events (online and in-person), including venues, catering and participant communications.

• Support programme delivery by liaising with facilitators, partners and participants.

Team support

• Provide diary management and scheduling support for senior staff where needed.

• Prepare meeting agendas, take minutes and track actions.

• Assist with recruitment, onboarding and HR processes.

You’ll also have opportunities to contribute to wider organisational projects and learn new skills as our work evolves.

The job is based on a 14 month fixed term contract (including a 6-month probation period), with opportunities for extension. 

The Politics Project is based in central London, with a mixture of in person and remote working. The hours of work are 37.5 hrs per week. Occasional travel to elsewhere in the UK and working unsocial hours in evenings and at weekends may be required. 

Benefits:

• 33 days’ holiday plus Bank Holidays (inclusive for 3 days leave between Christmas and New Year. 

• 4% company pension contribution. 

• Friendly and inclusive environment.

• Professional development opportunities, to upskill and train you.

• Hybrid working from our central London office.

• The opportunity to make a real difference to young people’s lives, helping them to develop the skills and knowledge they need to give them a voice in their society and shape their communities.

ABOUT YOU

You are reliable, enthusiastic and highly organised, with a strong attention to detail. You have outstanding organisational and administrative skills. You enjoy solving problems, improving systems and supporting a mission-driven team. You thrive working both independently and collaboratively, and you’re comfortable managing multiple priorities at once.

Above all, you care about supporting young people’s democratic engagement and believe in the values and mission of The Politics Project.

Skills & Experience: 

Essential

• Strong administrative and organisational skills with excellent attention to detail.

• Experience of updating and maintaining websites.

• Confident with IT systems, databases, and Microsoft Office/Google Workspace.

• Excellent written and verbal communication skills.

• Ability to manage competing priorities and work to deadlines.

• A proactive, flexible, and collaborative approach.

• A passion for youth democratic engagement, education and politics.

Desirable

• Knowledge of CRM systems and basic data management.

• Knowledge and understanding of the UK education system.

In accordance with our Child Protection and Safeguarding procedures, this position requires an enhanced DBS check that we will provide.

TO APPLY: 

To apply please submit a CV and a covering letter. The covering letter should be no longer than one side of A4  / a maximum of 500 words. In the letter can you:

• Tell us about your biggest personal, academic or professional achievement.

• Tell us why you think youth engagement in politics is important.

• Outline how your experience matches the essential and desirable skills and experience outlined in the job description - don’t just repeat your CV.

• Give an explanation for any gaps on your CV.

If you use AI tools, please use them thoughtfully. We want to get a true sense of you, your skills and your experiences through your application. Please ask if you need any assistance or require any reasonable adjustments throughout the process.

Please submit your application via Charity Job. 

The closing date is 11:59pm, Sunday 11th January. Initial interviews planned for the week beginning 17th January.

Chief Executive Officer - FoodCycle
Location: Vauxhall, London (flexible working; regular travel to Projects and for meeting with key stakeholders required)
Salary: circa £75,000
Contract: Permanent, full-time (35–37.5 hours per week)

Are you ready to lead FoodCycle through a period of consolidation and sustainable growth, protecting its volunteer-led, guest-centred model while building reliable income streams and scaling proven pilots?

About FoodCycle
FoodCycle is a national charity running volunteer-powered community dining projects that combine rescued surplus food, spare kitchen space and local volunteers to deliver free, hot, sociable three-course meals. Our work sits at the intersection of food-waste reduction, food-poverty relief and loneliness prevention. Nationally scaled but locally delivered, FoodCycle has grown rapidly, enjoys strong volunteer goodwill and is developing promising trading and schools pilots to strengthen sustainability.

As our next CEO you will:

• Shape strategy & impact - co-create and implement a clear 3–5 year strategy and a focused 12-month operational plan with measurable milestones.

• Stabilise leadership & culture - provide visible, warm and practical leadership across Projects; develop the senior team and protect volunteer trust.

• Secure financial sustainability - own the income strategy, diversify revenue across trusts, individual giving, corporate partnerships and trading, and present credible cashflow plans to the board.

• Build commercial & trading capacity - drive Manor House and other trading pilots towards viable, repeatable income models.

• Safeguard quality & risk - ensure robust safeguarding, food-safety and operational thresholds for opening new Projects.

• Raise profile & partnerships - act as FoodCycle’s principal ambassador to corporates, funders, local authorities and policy audiences.

Who you are

• A senior leader with experience stabilising and growing people-facing, delivery-focused organisations.

• Proven at generating income from multiple streams, with commercial fluency to develop simple trading models and convert corporate engagement into lasting partnerships.

• Financially literate - comfortable owning budgets, forecasting and discussing risk with trustees.

• Excellent at people and change management - able to build and motivate small national teams and large volunteer cohorts.

• Data-driven, curious and pragmatic - tests pilots, embeds what works and sets clear go/no-go criteria for scale.

• Values-driven and visible - passionate about food justice, guest dignity and volunteer leadership.

• Right to work in the UK and satisfactory DBS checks required.

Why FoodCycle?

• Lead a nationally recognised, volunteer-led movement tackling food waste, food poverty and social isolation.

• Play a pivotal role growing promising trading and schools pilots to create sustainable income.

• Work with an engaged Chair and committed board, and a small, passionate national team.

• Be part of a friendly, non-hierarchical culture where leaders are visible in Projects.

For full details of the role including how to apply, please download the full appointment brief. For an informal and confidential conversation about this position, please contact Jenny Hills at Harris Hill at via the apply button with times to speak and (optional but appreciated) a CV or professional profile which will be treated with the strictest confidence.

Closing date for applications: 9am, Monday 19th January 2026

As leading charity recruitment specialists and a certified B Corp, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

Bid Writer

Service: Business Development Team

Salary: £32,635 - £36,158 + £480 homeworking allowance FTE per annum (£26,108 - £28,926.40 per annum for part time, 29.6 hours per week + £384 homeworking allowance)

Location: Homebased

Hours: 29.6 hours per week (part-time, 4 days) to be agreed upon successful appointment

Contract: Permanent

Family Action & the Role’s Impact:

At Family Action we support people through change, challenge or crisis. It’s what we’ve done for over 150 years. We protect children, support young people and adults and offer direct, practical help to families and communities.

We see first-hand the power of family to shape lives, for better or worse, so we speak up for the

importance of family in national and local policymaking, amplify family voices and represent the changing needs of families in the UK today.

Main Responsibilities:

The Business Development Team provides a specialist support function to enable the organisation to achieve its growth objectives. We promote the strategic growth of the organisation by supporting the retention of existing work and securing new contracts via competitive tender, trusts, grants and statutory fundraising.

This is an exciting opportunity for a Bid Writer or someone with equivalent writing experience/knowledge to join us and write applications that fully articulate Family Action’s offer.  The post works closely with other organisational functions and the rest of the Business Development team to convey service models and content to funders.

Main Requirements (for details check the job description and person specification):

• Produce quality written material in easy-to-understand ways; convey ideas graphically and tailor documents to specific audiences
• Ability to establish effective working relationships at all levels, both internally and externally
• Experience relevant for your effectiveness in the role might be from various sectors and disciplines.  If you are passionate about supporting us to submit high-quality tenders and applications, achieving success rates whilst engaging with our services to contribute and evidence the impact of their work for inclusion in submissions then we would like to hear from you

Benefits:

- an annual paid leave entitlement of 30 working days plus bank holidays pro-rata

- up to 6% matched-pension contributions

- enhanced paid sick leave and paid family leave provisions

- eye care and winter flu jabs vouchers

- cycle to work scheme

- investing in your professional development with ongoing quality training and career development opportunities

We are forward looking, ambitious and committed to continuous improvement. We are a people focused, can-do organisation, which strives for excellence in all we do and operates with mutual respect.

To Apply:

·       Apply via our website by following the link and clicking the ‘Apply’ link to fill out our digital application form

· Closing Date: Monday 5th January at 9am

Interviews are scheduled to take place w/c 12th January virtually

All appointments with Family Action are subject to satisfactory Safer Recruitment checks.

Our commitment to Equality, Diversity & Inclusion:

We are happy to consider any reasonable adjustments that candidates may need during the recruitment process and you will be asked whether you require any adjustments if shortlisted for interview. We also make reasonable adjustments on the job, where required.

We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community. Intersectionality is important to us and we welcome applications from ethnically diverse communities, LGBTQIA+ candidates and disabled candidates. We are committed to increasing the representation of these groups at Family Action because we know that greater diversity will lead to even greater results for families and children and we strive for our workforce to be truly representative of the diverse communities we support.

All candidates with a disability are welcome to apply under the Disability Confident Scheme and request priority consideration for an interview, provided they meet the essential criteria for the role.

To help remove financial barriers to working with us, we will reimburse travel costs if you are invited to attend an interview in person.

*Ordinarily Family Action appoints new starters at the starting point of the salary scale (with subsequent annual pay progression), unless you have experience that would justify appointment further up the salary scale or there are any other exceptional reasons.

Financial Controller (a charity committed to community transformation) 

Permanent, full-time post, 40 hours per week (1 FTE), inclusive of breaks 

Salary:  £51,960 (National) or £55,184 per annum (including London Weighting)

Hybrid: Some travel around the UK will also be required.

Financial Controller – Oasis Group

Oasis exists to transform communities, so they are healthy, inclusive, and thriving. Through our network of global Hubs, we work holistically to tackle inequality and build strong local ecosystems that serve everyone. To support this vital mission, we are now seeking a Financial Controller to join our national leadership team. Based in our London Waterloo office, the Financial Controller will oversee the finance function for our UK operations, ensuring excellence in financial planning, reporting, compliance, and controls.

Why might you consider Oasis?

We are proud of why we exist and what we bring to the communities in which we operate. Our story is told through a multi-faceted organisation that extends across support for homelessness and housing (Oasis Community Housing), secure education for young people (Oasis Restore), community hubs (Oasis Community Partnerships) and disrupting human trafficking (STOP THE TRAFFIK) and of course our network of 55 Oasis Academies (Oasis Community Learning). We are proud that we don’t just talk a good game – we actively engage and change lives for the better.

What will you do?

This newly formed leadership role will manage the financial operations across specific subsidiaries of Oasis. It will ensure financial accuracy, sustainability, regulatory compliance, and the delivery of timely financial information to support decision-making across the group.

To be successful in this role, applicants will require:

· A recognised professional accounting qualification or part-qualification, together with a thorough practical understanding of financial and management accounting principles and techniques.

· Advanced working knowledge/experience of Excel and computerised accounting systems (preferably PS Financials) with the ability to interpret and extract relevant financial information.

· Ability to communicate complex financial information to a wide audience with varying financial backgrounds, both internally and externally

· Excellent inter-personal and people management experience

What will you get in return?

· A network of peers and partners all sharing the same vision and an environment set up to ensure everyone is supported and included.

· A package of reward that includes a 7% employer contribution pension scheme, annual leave allowance starting at 25 days (plus Bank Holidays) increasing over time, eligibility to join the Green Commute cycle to work scheme and cash benefit health plan.

· Be part of an international network of Oasis charities offering opportunities to develop your career in new directions and locations.

· A competitive salary and workplace flexibility.

As this is a newly created role, expect an evolving position that requires your insightful input, leadership and at the same time, provides incredible opportunities for the right person.

To apply, please send your CV and a Supporting Statement (no more than two A4 pages).

Please expand on your CV to tell us about relevant skills, experience and qualifications you have that relate to the job description and person specification.

We will review applications on a rolling basis and reserve the right to close the advert if we identify suitable candidates. To avoid disappointment, please submit your application as soon as possible.

If successful you will be invited to formal and practical interviews We actively encourage applications from people of all ethnic backgrounds and underrepresented groups. If you require any assistance to overcome potential barriers during the recruitment process, please let us know. 

Oasis is committed to making a difference to the lives of the communities it works in, and as such you must show a willingness to demonstrate commitment to the values and behaviours which flow from the Oasis ethos.  We are committed to safeguarding and promoting the welfare of children and young people. We expect all staff to share this commitment and to undergo appropriate checks, including enhanced DBS checks. 

The successful candidates must have the right to work in the UK.  Oasis cannot assist with sponsorship or visas.

Oasis supports Equal Opportunities.  Registered Charity No. 1026487

Are you an Events Co-ordinator looking to take the next step in your career? Would you like to join a respected global professional organisation where your ideas matter, your development is supported, and your work has a genuine impact across an international community?
This is an exciting opportunity for an Events Co-ordinator to join a highly skilled eight-person events team delivering high-quality events around the world.
 
 Why this Events Co-ordinator role stands out

• Hybrid working with modern offices near Victoria & St James’s Park. 2 days a week in the office.
• Generous annual leave (5–6 weeks bank holidays)
• Private medical insurance, pension up to 7.5%, life assurance & income protection
• Strong wellbeing support, social events, and a positive, friendly team culture
• Excellent career development, training, and support for professional memberships

 
About the organisation
You’ll be joining a respected global membership body dedicated to helping families plan their futures. The organisation delivers up to 30 high-profile events each year, from webinars to international conferences, providing thought leadership and driving engagement across the sector.
As an Events Co-ordinator, you’ll play a key role in ensuring these events run smoothly, professionally, and to a consistently high standard.
What you’ll be doing as Events Co-ordinator
You will:

• Deliver the annual portfolio of virtual events and support in-person events
• Create event plans, timelines and schedules, coordinating across departments
• Build and manage events on the Cvent registration platform
• Host and coordinate virtual events on Zoom
• Work closely with colleagues, speakers, suppliers and sponsors
• Provide high-quality customer service to members and delegates

 
What you’ll bring
To succeed as an Events Co-ordinator, you’ll need:

• Proven experience in a similar events role
• Experience delivering virtual events
• Strong systems experience (Cvent or similar essential)
• Proficiency in Microsoft Office and experience using Zoom/webinar tools
• Excellent organisation, communication and relationship-building skills

 
Inclusion matters
The organisation is committed to fairness, equity and inclusion. You will be welcomed, supported and valued for who you are, and encouraged to bring your full self to work. People from all backgrounds and identities are invited to apply.
If you require adjustments during the recruitment process, support will be provided.
 

1. How do you demonstrate strong planning, organisation and project management skills in an events role?
2. Describe your experience using Cvent or other event management software.
3. Confirm your skills with MS Office and webinar platforms such as Zoom.
4. How do you build strong working relationships and deliver excellent customer service?

The deadline for applications is Friday 2nd January 2026. Early applications are strongly encouraged.
 

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

Dancers’ Career Development (DCD), the national charity that enables and empowers dancers to thrive professionally and personally leading up to and beyond their performance careers, seek a Fundraiser.

DCD’s Fundraiser will work closely with the Executive Director and be instrumental in increasing fundraised and revenue income. 

Our ideal candidate will be a creative thinker with an open mindset to propose and explore new avenues of fundraising and income streams.

This role is ideally suited to a self-starter with a passion for the performing arts, who is motivated to make a tangible difference to the quality of dancers’ lives.

If you are excited by this opportunity and resonate with DCD’s values, please get in touch; we would love to hear from you.

Contract: Full-time permanent role

Salary: £35,000 per annum, pro-rata

Start date: As early as possible

Location: This is a remote working role, with monthly in-person team meetings which take place in London or Birmingham. Due to additional in-person events and meetings, as appropriate to the role and usually in London, the Fundraiser should be either based in London or within commutable distance.

Benefits: 23 days holiday pro-rata plus Bank Holidays (increasing to 28 days with length of service), 5% Employers contribution to pension scheme, Health & Wellbeing package, Professional Development opportunities.

Deadline: Applications must be submitted by 9am, Thursday 22 January 2026

Info: Download job application pack from our website for full job spec and how to apply.

Membership Engagement Co-ordinator
£31,000 - £33,000 pa plus excellent benefits
London NW1 (with hybrid working)
Permanent, full-time

The Faculty of Public Health is recruiting to the new role of Membership Engagement Co-ordinator.

The Membership Engagement Co-ordinator will sit within the Faculty's small communications team to support a consistent and enhanced approach to engagement with Faculty members at local level, working closely with the Faculty's Local Board Members.

This new role will also seek to promote Faculty membership across the four nations of the UK, and provide other support to the Faculty's membership communications function.

The UK Faculty of Public Health (FPH) is full of people who are passionate about improving people’s lives.

We’re a small charity with around 20 paid staff at any one time. Every so often new opportunities arise for people to join the staff team and help to make a difference, but we rely on the amazing support of our members to deliver much of our important work. The Faculty of Public Health operates a hybrid working scheme with staff working 1 day a week in the office at minimum.

To apply please email your CV and covering letter via the application link. 

Closing date: 21 January 2026.

Senior External Affairs Adviser 
Contract type: Fixed Term Contract (12 months) 
Full time: 34.5 hours, we are open to a conversation about how you work these hours  
Location: Home based
Salary range: £43,000 - £48,000

About us 

At Macmillan you'll find talented people working together to do whatever it takes to support people living with cancer. We're going all out to find even better ways to help even more people who need our support. Our values are at the heart of who we are and everything we do, inspiring our thinking and guiding our actions. 

Our new organisational strategy sets out how we’ll fight even harder to make every pound raised count for even more. With your help, we’ll transform cancer care for good. 

About the role

Join Macmillan Cancer Support as a Senior External Affairs Adviser, where you will play a vital role in shaping and delivering impactful change propositions and external affairs strategies across the UK. Your work will focus on delivering at-scale change for people with cancer, particularly the most marginalised groups. 

Key responsibilities:

• Provide senior-level advice to develop external affairs strategies aligned with Macmillan’s mission. 
• Lead cross-functional external affairs projects that are evidence-based and impactful. 
• Develop and manage relationships with political stakeholders, policymakers, civil servants and healthcare providers. 
• Provide high-quality insight and briefings to senior colleagues on the political landscape, and what the external opportunities and risks are. 
• Anticipate shifts within the external environment and adapt approaches to maintain our relevance and influence. 
• Collaborate with teams to ensure policy positions are strategic and evidence-based. 
• Represent Macmillan at external events, advocating for improvements in cancer care. 
• Coordinate campaigns to influence public policy and funding decisions. 

About you 

The successful candidate will have... 

• Proven ability to manage complex and sensitive external contexts, making sound judgements on tone and messaging. 
• Strong understanding of operating within a four-nations context and engaging with diverse stakeholders, including senior politicians and civil servants.
• Expertise in analysing complex policy issues and developing impactful, evidence-based policy positions. 
• Strong organisational skills and flexibility to adapt to changing circumstances and emerging issues. 
• Excellent communication skills which are adaptable for external and internal audiences. 
• Experience of working in multi-disciplinary teams or on multi-disciplinary projects. 

Recruitment process 

Application deadline: 23:59 on Tuesday 16th December 2025 

Interview date: Virtual interviews will be held on 8th January 2026 

To ensure fairness and consistency to select the best candidate for this role, all our applications are anonymised up until an interview has been confirmed. 

So we can support you to be your best during the application or interview process, please contact Macmillan's TA Team for advice and reasonable adjustments.  

We welcome applications from everyone who meet the criteria and strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as Black, Asian or from another minority ethnic background, as these groups are currently under-represented at Macmillan. Our Equity, Diversity and Inclusion Strategy along with our internal employee representation body, ‘Our Voice’ and 8 Employee Network groups help us promote fairness and belonging, becoming an engaged and inclusive organisation for all our people. 

Are you a good all-rounder in fundraising, including a background in Foundations and Trusts? Can you inspire and motivate donors and fundraisers?

If so, then join an ambitious organisation with a determination to transform the future for the 220,000 people in the UK living with axial spondyloarthritis.  

We are a small team, looking for a second Fundraising Officer to work alongside our existing Fundraising Officer to deliver activity across all our income streams, supported by a Fundraising Board. We’re aiming to grow income from individual giving, Trusts and Foundations, community and individual fundraising, trading and further build our community of legacy pledgers. 2026 is our 50th Anniversary, a wonderful opportunity to celebrate our achievements and grow our income.

Our dedicated team at NASS is passionate about transforming lives for people with axial SpA. We truly value our people, who do meaningful work that directly impacts the lives of people living with axial SpA. You'll be supported to succeed and genuinely appreciated for your contributions. We pride ourselves on our collegiate spirit and willingness to support each other in all aspects of our work.  We operate a hybrid model of working, with some staff working remotely for most of the time, so applicants need to be comfortable with working in this way.

The Benefits

· Salary up to £30,000 - £32,000 p.a.

· Employer pension contribution of 10%

· 25 days annual leave plus 3 days leave between Christmas and New Year, plus Bank Holidays

· Time off in Lieu scheme

· Death in Service benefit to loved ones

If this sounds like you, then please get in touch. We would love to hear from you.

To apply, please submit: 

• Your CV
• A two-page cover letter explaining your interest in the role – the letter must describe how your skills and experience meet the person specification.

Application Deadline: 10 am on 6th January 2026.

Interviews:  15th January at our office in Hammersmith.

For further information, and to submit your application, contact Dale Webb

Commitment to equality, diversity & inclusion: NASS is proud to welcome everyone. We aim for a truly inclusive culture with talented, diverse teams that represent a variety of backgrounds, perspectives, and skills. We celebrate difference and individuality and encourage everyone to join us and be their whole selves always. We particularly encourage applications from individuals with lived experience of axial SpA and from underrepresented groups in the charity sector.

About Chance to Shine 

We are Chance to Shine: a children’s charity dedicated to harnessing the power of cricket to transform the life prospects of young people in the UK.

It is our mission that all young people have the opportunity to play, learn and develop through cricket. We want them to learn a love of the game and to find a sense of belonging through the sport, developing their wider wellbeing and life skills to help fulfil their potential.

Established in 2005, we have a long-term track record of delivery in state schools and under-served communities, bringing best-in-class cricket programmes to young people who might not otherwise have the opportunity to play. All our programmes are completely free for everyone involved, from schools and community groups to young people and their families.

About the role

It is an exciting time to join Chance to Shine as we grow our scale and deepen our impact with the aim of reaching 1 million young people annually by 2028. Broadening our community of supporters and growing our income is vital to achieving this strategy and the role of Events Officer is critical to this growth.

This role would suit an energetic and ambitious events professional, who is looking to progress in their career by supporting the delivery of a demanding programme of events to the highest standard. With the support and guidance of the Special Events Manager and Head of Fundraising, this is an exciting opportunity to develop your career skills and play a vital role in the growth of our events programme at an exceptionally well regarded and well-run charity.

Please note this is a meternity cover role, expected to end in February 2027. All office based staff are expected to attend our office in Holborn at least 2-days per week.

Key responsibilities

Special Events

• Co-ordinate logistics for CTS fundraising and organisational events including managing event paperwork and processes, such as invitations and RSVPs
• Manage events as directed e.g. lead on the delivery of the annual stadium takeover day, golf day and/or other events as required
• Responsible for administrative support for CTS fundraising events including maintaining attendee and gift records on our Raisers Edge database
• Responsible for proactively sourcing auction items and the fulfilment of said auction items and raffle prizes to be used at CTS and third-party fundraising events, including developing partnerships with potential auction donors (both individual and corporates)
• To effectively manage the tracking, distribution and coordination of all cricket tickets and hospitality associated with auction prizes throughout the year
• To support with sales for CTS events, such as golf days and fundraising dinners, through prospect research
• To recruit and manage volunteers to support CTS fundraising events
• To regularly monitor the events inbox
• To manage and support the delivery of activities that may occur in partnership with other charities
• To co-ordinate and manage invitations to hospitality opportunities
• To co-ordinate and manage evaluation of events
• To produce all event collateral including but not limited to copy for invitations, thank you letters, event programmes, auction cards, flyers and brochures
• Lead on financial elements for CTS events – raising invoices, tracking payments and income

Challenge & Beneficiary Events

• To organise all challenge event activity, including identifying potential challenge event supporters and partnerships
• To provide support to third party supporters raising funds for CTS through beneficiary event activity

General

• To ensure that the CRM database and donor records relating to all events are kept up to date
• To maintain the events section on the website
• To work closely with the communications team to promote events activity on all digital platforms
• To assist with the design and creation of event materials to promote events

· To assist with the design and creation of event materials to promote events

· To assist with wider fundraising tasks as required

· The role includes supporting at events that occur outside of normal office hours. Time off in lieu will be available

Key Relationships

The job holder will liaise with:

• Chief Executive and the CTS Senior Management Team
• Fundraising team
• Impact & Evaluation, Operations, Communications & Digital, and Finance & Resource teams
• Supporters, prospective supporters, ambassadors and suppliers
• Event volunteers

Person Specification

Essential Values and Drivers

• Enthusiasm to embrace Chance to Shine values: Inspiring, ambitious, trusted, inclusive and fun
• Excellent organisation, timekeeping and administrative skills
• Proactive working style with the ability to forward plan and problem solve
• Excellent written and verbal communication skills with strong attention to detail
• Comfortable dealing with stakeholders at all levels
• Self-starter with strong motivation to succeed and ability to work independently in carrying out assigned tasks
• Ability to prioritise workload and manage multiple deadlines 
• Happy to be hands on and get stuck into a variety of tasks
• Creative, energetic, proactive and outgoing
• An ability to spot opportunities
• Able to work extended hours to support events as required (TOIL will be available)

Essential experience and competencies

· 1-2 years’ experience within events and/or fundraising

· A passion for fundraising and events with relevant voluntary or work experience

· Excellent IT skills: knowledge and experience of using MS Office (Word, Excel, Powerpoint)

· Full UK driving license and able and willing to travel throughout the UK

Desirable experience and competencies
• An interest in cricket and/or the sport for good sector
• Experience using CRM/Fundraising Databases (e.g. Raisers edge)
• Knowledge of Adobe InDesign or Canva

Director of Technology
£78,000 - £82,000 pa plus excellent benefits
Remote working
Permanent, 35 hours per week 

Our newly created role of Director of Technology will join our Senior Leadership Team, and will be responsible for our technology strategy. This includes leading the Full Stack and IT teams to develop the technology infrastructure that supports RNID’s work, and to develop tools that directly support our communities. It’s an exciting time to be joining, as you will lead our AI programme, ensuring the charity takes full advantage of emerging opportunities to increase our efficiency and effectiveness.  

You will: 

1. Lead and develop a high performing team of technology experts, developers and IT specialists.

2. Lead the technical delivery of our digital product roadmaps (like our online hearing check).

3. Ensure our technology infrastructure is resilient, secure, and meets our needs.

4. Ensure that RNID understands the opportunities and threats posed by AI, leading our AI programme

5. Be an active member of our Senior Leadership Team supporting the overall delivery of our strategic plans and driving performance.

We are looking for someone who:

1. Has presence and credibility as a senior leader, able to inspire confidence with deep technology expertise.

2. Builds relationships internally, ensuring a comprehensive understanding of business objectives and requirements.

3. Has proven experience leading full stack development and overseeing business critical technologies, as well as experience of leveraging AI to meet business objectives.

4. Is passionate about RNID, what we do and the role of technology in creating impact for our communities. 

We are RNID: the national charity supporting the 18 million people in the UK who are deaf, have hearing loss or tinnitus. 

Together, we will end the discrimination faced by our communities, help people hear better now and fund world-class research to restore hearing and silence tinnitus. We work with our communities and partners across industry, government, charity, education and more to change life for the better. 

RNID has a proud history and big ambitions. We’re focused on making the greatest impact possible across the whole of the UK. We champion the latest technology and the opportunities it brings. We also know the value of a friendly face in local communities to support people where they need it most.

We champion the value of difference and equality and celebrate our diverse and inclusive workforce. We actively encourage applications from eligible candidates from BAME backgrounds or who are deaf or hard of hearing. With almost 20% of our employees having a disability we proudly hold Disability Confident Leader status and guarantee an interview for disabled applicants meeting the minimum essential criteria.

Closing date: 5 January 2026
Interviews: 12 January 2026 (first round), 19 January 2026 (second round)

Our client is a leading independent funder. 

They aim to improve our natural world, secure a fairer future and strengthen the bonds in communities in the UK. 

The foundation provides c. £50million annually in grants to organisations and initiatives with brilliant ideas who share their goals. They also provide social and impact investment for organisations with the aim of creating social and environmental impact.

Their strategy focuses on three interdependent aims: improving Our Natural World; tackling injustice to deliver A Fairer Future; and nurturing Creative, Confident Communities. They also want to play a more active role by using a range of tools to effect change. In addition to funding, this includes convening and brokering alliances, commissioning research, and using its influence to achieve its goals.

Prospectus is delighted to be working with the foundation to recruit a Funding Operations Administrator on a full-time basis. This role will be key member of the Operations Team and will offer broad administrative support to the foundation in all aspects of its work.

A hybrid working model is in place which entails working at least 2 days per week in their office in Kings Cross (Tuesdays and Wednesdays) and the remainder flexibly working from home if you wish (although this role may sometimes require additional office-based days for special meetings or events).

The role:
This role contributes to the delivery of the foundation’s strategy by providing comprehensive support to the resources, operations and funding teams, ensuring smooth and efficient running of the organisation.

This is a very broad role which will provide essential input to processes right across the organisation and will be rooted in excellent customer service principles, effective communication and genuine teamwork and collaboration.

It will range from arranging meetings rooms, reception duty, preparing reports for Trustee meetings and arranging and minuting meetings and helping with the logistics of convening events and seminars. It will also involve data input, analysis and reporting using the Salesforce Database, supporting the funding team with Salesforce day-to-day queries and carrying out initial eligibility assessments of initial expressions of interest from organisations interested in applying for funding.

The culture at the foundation is collaborative and nurturing, so working closely with colleagues to share ideas and learn from each other will be essential in this role.

The person:
The successful candidate will have experience of working in a busy office-based environment with experience of working with CRM databases and providing excellent customer service both internally and externally.

This person will be highly organised and will have a great eye for detail whilst being naturally helpful by nature and willing to get involved. There is plenty of room for development, so someone who is keen to learn and develop new skills in addition to bringing their own creativity and enthusiasm to the role will be important.

Strong IT skills, systematic and methodical, this person will be a natural problem solver and good at multi-tasking and meeting deadlines. They will also be a good communicator both verbally and in writing with the ability to see the bigger picture. Having a strong vision on how crucial effective administrative support work is to ensuring an organisation meets its charitable objectives and provides an outstanding service to its grantees and stakeholders.

This person will be a real team player whilst being able to work under their own steam, in a fast-paced environment.

This interesting role represents a fantastic opportunity for someone with the right skills and experience to learn and develop within one of the leading funders in the UK.

The foundation believes that a greater diversity of views, skills, and lived experience will help generate better ideas, and will lead to better decision making.  We want to encourage applicants with a diverse range of backgrounds to apply.  In particular, those with lived experience of racial inequity, disability, or poverty.