Customer relationship manager jobs in camden, greater london

Z2K is a small but fearless anti-poverty charity. We combine frontline advice with bold influencing to tackle the systems that drive poverty - and we’re recruiting our first Major Donor & Corporate Lead.

You’ll lead on building and delivering our strategy for major donors and corporates, cultivating long-term partnerships rooted in shared values. Working closely with our Chief Executive, senior leadership team and trustees on major donor and corporate fundraising, and with our Communications Lead on fundraising communications and campaigns, you’ll shape compelling approaches to inspire support. You’ll also line manage our Fundraising Officer (grant funding & events), helping diversify Z2K’s income to change lives and challenge injustice. This is a hands-on role with plenty of scope to shape your approach. You’ll lead on identifying new prospects, crafting compelling proposals, and making the case for support to a wide range of external audiences. 

You’re a strategic relationship-builder who thrives on finding and forging connections that deliver lasting impact. You bring a track record of securing income from major donors and corporates, whether in the charity sector as through a business development function in the private sector. You know that successful fundraising starts with research, curiosity, and consistent cultivation. You’re confident identifying new prospects, opening doors, and developing tailored approaches that speak to both hearts and minds.

You’ll be part of a collaborative, values-led team, and your work will directly contribute to our ability to improve lives and push for systemic change.

You will benefit from 31 days annual leave + bank holidays, enhanced sick and parental leave, matched pension up to 5%, income protection, life insurance, and an Employee Assistance Programme.

We’re looking for a Senior STH Practitioner who can manage the delivery of high quality and effective Social and Therapeutic Horticulture (STH) programmes in London for adults and young people with a range of disabilities and health conditions.

We’re looking for candidates who have proven experience of managing a team and an understanding of how STH programmes can benefit individuals and improve lives.  We need someone with horticultural knowledge and experience to plan the seasonal horticultural resources required for our programs and delivery spaces.

Based at Thrive’s London centre in Battersea Park. Some days will be spent at outreach centres within London, requiring some travel. The role will involve occasional travel to the Thrive Centres in Reading and Birmingham.

Appointment to this post will be subject to a satisfactory Disclosure and Barring Service check. Thrive complies fully with the DBS Code of Practice. Having a criminal record will not necessarily prevent an individual from working for Thrive.

For more information, please download the Information Pack. For an informal conversation about the role, please email recruitment in the first instance.

Job title: Director of Development: Principal Gifts and Global
Salary: circa £140,000 to £160,000
Location: Hybrid/South Kensington and White City (with travel to other Imperial campuses/meetings as required)

This is a unique opportunity to join one of the world’s leading universities and drive its principal gifts, global fundraising and foundation, corporates and trusts strategy. One of the most exciting leadership positions in the sector, the newly created role of Director of Development: Principal & Global, will be pivotal in helping Imperial scale its ambition and impact, at a moment of extraordinary momentum.

Founded in 1907, Imperial has long been recognised for its strengths in research, education and innovation. Throughout our history we have sought not only to be a world-leading university, but a world-changing one, with real-world impact at our core.

Earlier this year we launched our new strategy, Science for Humanity, which is bold and ambitious, and reflects the purpose of our global community. It is an actionable plan across all areas of our activity, a template for greater impact.

A strategy this ambitious requires us to think boldly, and we are in the planning stages of a comprehensive fundraising and alumni engagement campaign. Philanthropy already plays a significant role at the university, and we have a strong track record of securing principal gifts of £5m-£40m.

The Director of Development: Principal Gifts and Global sits at the heart of Imperial’s future. Reporting to the Vice President (Advancement), and sitting on their senior leadership team, the Director will steer high-level philanthropic engagement worldwide. Working closely with senior academic leaders and institutional stakeholders, you will lead a team that delivers gifts that are truly transformational.  You will build and deepen relationships with some of the most influential philanthropists globally and help to shape and drive Imperial’s next campaign.

With a track record of securing principal gifts and success in managing complex relationships, you will thrive in a collaborative and high-performing environment. You will be a values-driven strategic leader, energised by challenge, motivated by impact, and eager to inspire teams and donors alike.

This role will remain live until it is filled therefore please complete and submit your application at the earliest possible opportunity to avoid potential disappointment.

Interested?

Please familiarise yourself with the attached Candidate Pack.
To apply, please submit a CV and covering letter.

In addition to this post, we are going to be recruiting to two exceptional Global Development opportunities. As we continue to expand our international presence, we will shortly be recruiting for the following key leadership roles:

• Deputy of Global Development, North America
• Deputy of Global Development, Asia

Each of these roles offers a unique opportunity to shape our strategic direction, build impactful partnerships, and drive growth across diverse regions. 

Imperial College is partnering with Constellate Global Talent on this search. No agencies please.

Team Assistant, Community Impact 

Our Organisation & Culture:

The Royal Foundation is committed to equity, diversity, and inclusion and to ensuring a positive, safe, and respectful environment which promotes the wellbeing and dignity of our employees, partners, suppliers, and those whose interests we represent.

We are committed to promoting a positive and inclusive working environment that has a diversity of people and views, and one that supports our culture of collaboration and curiosity. These principles underpin our professional behaviour and are embedded in our policies, procedures, day-to-day practices, and external relationships. We therefore welcome and encourage job applications from people of all backgrounds.

At The Royal Foundation, we understand the importance of balancing work with family and other commitments. We’re proud to support our team members with flexible working arrangements, including hybrid working, to help you thrive both professionally and personally.

This role requires you to work three days a week in our office based in London to foster collaboration and teamwork, with the flexibility to work two days from home. We’ll work with you to ensure the days in the office align with team priorities while supporting your personal needs.

We’re committed to being a family-friendly employer. Whether it’s adjusting start and finish times for school runs or supporting you with caring responsibilities, we’re open to discussing how we can best accommodate your situation while meeting organisational needs.

Community Impact Programme

The Royal Foundation's Community Impact programme seeks to mobilise unique coalitions to help communities foster greater social connection, support and develop local community spaces where people can come together to create opportunities and improve access to activities.

The Prince and Princess of Wales want to support the people in places with the potential to revive communities where it’s needed most, celebrating and championing the most inspiring, boldest and bravest individuals across our four nations who are determined to build a better life for themselves, each other, their communities and society, and who by doing so, inspire others to take action in their local area.

Role description and core responsibilities 

The role holder will work within the Community Impact team, supporting the day-to-day coordination and delivery of community-based projects and initiatives. They will operate in a highly collaborative environment, working closely with colleagues across the team to ensure smooth and effective programme delivery. Reporting to the Project Manager, they will bring strong organisational, administrative, and communication skills to support the operational and logistical needs of the programme.

This role requires a proactive and detail-oriented individual who can manage multiple tasks simultaneously, maintain accurate records, and contribute to a positive team culture. The role holder will also liaise with internal and external stakeholders, helping to ensure that programme activities are well-organised, documented, and aligned with strategic objectives.

Key responsibilities will include:

• Management of logistics, including travel arrangements and staff accommodation
• Assisting in organising relevant programme and stakeholder meetings and events; team diary management internally and externally, helping to prepare and circulate meeting agendas, papers and minutes; managing meeting logistics.
• Managing regular team meetings, including scheduling, capturing notes/actions and supporting the team in tracking these to completion.
• Helping to prepare programme-related updates, reports and briefings for internal and external stakeholders. 
• Updating and maintaining databases and customer relationship management systems (CRMs), including Monday . com and Salesforce.
• Supporting the events team on an ad-hoc basis with event planning and logistics
• Wider TRF support where required, including supporting the delivery of the Carol Service

Relevant knowledge and experience

• Experience of a not-for-profit organisation or projects
• Previous experience of supporting projects and/or events
• Highly competent user of Word, Excel, PowerPoint and Outlook
• Experience of working in a busy environment
• Experience of successfully dealing with stakeholders at different levels
• Ideally experience of, or willingness to learn, using database and email software e.g. Salesforce, Zkipster
• Strong administrative skills and organisational abilities.​

Personal qualities

• Caring, thoughtful and efficient
• Passionate and driven to make a positive impact on the world
• Strong self-motivation and flexible team player
• Is solution-focused and pre-empts problems by seeking guidance and taking action on an issue, task or project within their role
• Flexible and able to respond positively to an ever-changing environment, prioritising work effectively
• Shows initiative and takes responsibility for own workload
• Absolute discretion in dealing with sensitive and confidential paperwork
• Always learning: a self-starter, motivated, eager to learn
• A people person, able to work closely with multiple stakeholders internally and externally

The Royal Foundation is a high-profile organisation, and the successful candidate will appreciate the importance of discretion and confidentiality and have a mature and professional approach.

This post is subject to receipt of two satisfactory references and right to work in the UK.

Application Instructions

To apply for the role please send:

• A Cover letter (one page) explaining your motivation for applying for the role and what skills and experience you will bring to the role and the Foundation.

• Your CV (max two pages)

The Royal Foundation is an equal opportunities employer and therefore is committed to promoting equality of opportunity and diversity and to tackle any forms of discrimination within our working environment, whether on grounds of race, gender, sexual orientation, gender re-assignment, disability, age, class, religion or belief. These principles underpin our professional behaviour and are embedded in our policies, procedures, day-to-day practices and external relationships.  We therefore welcome and encourage job applications from people of all backgrounds.

Job Title: Team Assistant

Reports to: Project Manager

Location: Central London – Hybrid 60% Office, 40% Working from Home

Contract type: 18 months FTC

Salary: £25 -30k

Hours: 37.5 hours per week (Monday – Friday)

Holiday: 25 days per annum plus public holidays

Benefits: Pension scheme (non-contributory), private medical insurance, life insurance, season ticket loan

Salary: up to £29,000 per annum pro rata  

Location: Home working with some travel across the UK  

Part time (2 days per week/14 hours per week)  

Two-year fixed term contract 

Closing date for applications: 14th September 2025  

First interview: 22nd September 2025 (afternoon) or 23rd September 2025 (morning)  

Second interview: 3rd October 2025 

About Us 

The Wildlife Trusts are a grassroots movement of people from a wide range of backgrounds and all walks of life, who believe that we need nature and nature needs us. We have more than 944,000 members, over 38,000 volunteers, 3,600 staff and 600 trustees. There are 46 individual Wildlife Trusts, each of which is a place-based independent charity with its own legal identity, formed by groups of people getting together and working with others to make a positive difference to wildlife and future generations, starting where they live and work. 

Every Wildlife Trust is part of The Wildlife Trusts federation and a corporate member of the Royal Society of Wildlife Trusts, a registered charity in its own right founded in 1912 and one of the founding members of IUCN – the International Union for the Conservation of Nature. Taken together this federation of 47 charities is known as The Wildlife Trusts. 

The next few years will be critical in determining what kind of world we all live in. We need to urgently reverse the loss of wildlife and put nature into recovery at scale if we are to prevent climate and ecological disaster. We recognise that this will require big, bold changes in the way The Wildlife Trusts work, not least in how we mobilise others and support them to organise within their own communities. 

The Landscape Recovery team was set up as a response to the urgency of the inextricably linked nature and climate emergencies. The purpose of this team is to encourage and facilitate cross-Wildlife Trust action on landscape scale recovery, inject the rewilding approaches into the work of the Wildlife Trusts, coordinate land management activities where scale-economies are clear and to substantially increase funding for nature’s recovery across the Wildlife Trusts. The team is developing a range of programmes where RSWT acts as a ‘collective vehicle’ for groups of Trusts. For example, RSWT is leading a programme of peatland restoration through the Precious Peatlands project. Opportunities for such programmes are increasing – the UK is at a tipping point where either wildlife continues to decline or we finally grasp the opportunities of nature’s recovery. 

About You 

Working closely with colleagues at the Royal Society of Wildlife Trusts and with Local Wildlife Trusts, the Land Management Practice Officer will support The Wildlife Trusts Nature Reserves community of practice. This role will focus primarily, in the first instance, on supporting local Wildlife Trusts to reduce their pesticide use. 

The post will help Trusts develop and share knowledge, skills and capacity in the realm of pesticide use reduction and, where possible, also across other aspects of land management. This work will support Goal 1 – Nature’s Recovery – of the Wildlife Trusts’ Strategy 2030. 

You will be a highly organised, collaborative, and an experienced individual adept at managing customer focussed relationships. You will understand the needs of the Wildlife Trusts and the context in which they operate. You will be an excellent communicator – proficient at running meetings, organising information and putting together reports. 

The Wildlife Trusts value passion, respect, trust, integrity, pragmatic activism and strength in diversity. Whilst we are passionate in promoting our aims, we are not judgmental and are inclusive. We particularly encourage applications from people who are underrepresented within our sector, including people from minority backgrounds and people with disabilities. We are committed to creating a movement that recognises and truly values individual differences and identities. 

RSWT take our Safeguarding responsibilities extremely seriously. Please click here to read our commitment statement. The Royal Society of Wildlife Trusts is committed to safeguarding and promoting the welfare of children and adults at risk. For applicable roles, applicants must be willing to undergo checks with past employers and Disclosure and Barring Service checks at the eligible level. 

As a Disability Confident employer, we are committed to offering an interview to anyone with a disability that meets all the essential criteria for the post. Please let us know if you require any adjustments to make our recruitment process more accessible. RSWT are committed to increasing the diversity of its staff through its Levelling the Field recruitment pledge and will put any ethnic minority applicants that meet all the essential criteria for the post through to the next stage of recruitment. 

Please be aware we may not accept applications if we have reason to believe they have been wholly produced using generative AI tools. 

Do you want to make a real difference for people living with mental ill health in your community? Are you enthusiastic, creative and able to inspire others to get involved? If you can embody our values of Hope, Courage, Togetherness, and Responsiveness, and want to help others build resilience and manage their wellbeing, we’d love to hear from you.

Fundraising Officer
Reference: 299
Contract: Permanent
Working hours: Part time, 30 hours per week
Salary: £30,405 Per Annum FTE (£24,324 for 30 Hours)
Based: Watford Wellbeing Centre, WD24

About Us:

Hertfordshire Mind Network deliver essential mental health support in Hertfordshire, providing a diverse range of services from our seven Wellbeing Centres and other venues across all ten districts of the county. Funded locally, our services are available to all residents in Hertfordshire over the age of 18 and we offer dedicated services for 5–18-year-olds.

We help individuals experiencing mental ill health to make choices, find their solutions, build resilience and manage their wellbeing. We offer opportunities for individuals to get support to allow them to recover from or live with mental ill health.

Each year, we help 15,000 people experiencing mental ill health.

About the Role

Hertfordshire Mind Network (HMN) is a local Mind, we are an independent charity, although affiliated to national Mind – the leading mental health charity in England and Wales, we are not funded by our affiliation, we are responsible for raising our own funds directly through contracts, grants and fundraising.

As a Fundraising Officer, you’ll play a key role in expanding our fundraising activity across Hertfordshire. We’re looking for someone proactive and energetic, who can grow connections, raise our profile, and build lasting relationships across the community.

This role is an exciting opportunity to engage with a wide range of supporters – from individuals and community groups to local businesses and organisations – helping to raise both awareness and vital income for Hertfordshire Mind Network.

This varied role has key responsibilities in the following areas:

• Community Fundraising
• Corporate Partnerships
• Communications & Messaging
• Income Tracking & Reporting

We offer:

• Annual leave entitlement of 25 days per year pro rata, rising in increments to a max. of 29 days after 5 years employment (plus 8 days Bank Holidays)
• An additional day of leave each year for your birthday following completion of probation period.
• Ongoing training relevant to your role.
• An Employee Assistance Programme.
• Cash plan health cover (after 6 months employment) – compensation payment for Optical, Dental, Chiropody and Therapy Treatments.
• Eligibility for blue light card.

Closing date for receipt of applications is 28th September 2025.
Interviews to be held on Wednesday 15th October in our Watford Wellbeing Centre.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

Equal Opportunities

We welcome applications from all suitably-qualified candidates, irrespective of gender, disability, marital or parental status, racial, ethnic or social origin, colour, religion, belief, or sexual orientation. In addition, during the various stages of recruitment, specific measures can be taken to ensure equal opportunities for candidates with disabilities or special needs.

Hertfordshire Mind Network is committed to the Disability Confident and Mindful Employer charters. We actively recruit staff who have a lived experience of mental ill health. We recognise and value the unique combination of skills, knowledge and perspective that employing people with a lived experience, at all levels across the organisation, brings. We create an environment where the sharing of experiences and vulnerabilities to support others and create positive change is welcomed and work towards breaking down the ‘them’ and ‘us’ culture. The organisation is committed to nurturing peer relationships that allow all staff to thrive.

No agencies please.

An exciting opportunity has arisen for a motivated and organised individual to join our Business Development & Commissioning Team as our new Business Development Marketing Officer. This is an exciting opportunity for someone who wants to further build their skills, knowledge and experience in both marketing and business development, working as part of a high-performing team.

The Children’s Trust is the UK’s leading charity for children with acquired brain injury, providing expert rehabilitation, education, therapy and care at our national specialist centre in Tadworth, and to children and their families across the UK, via our Community Rehabilitation Service. We are the largest centre commissioned by NHS England for Category A neurorehabilitation.

The team plays a pivotal role in generating and overseeing referrals for our frontline services whilst managing all children and young people placement-related activity. In this role, you’ll work closely with our Senior Business Development Marketing Manager to drive referral generating activity through both business development and marketing activity. This may include direct mail and advertising campaigns, both on and offline, through to organising and attending events, both those hosted by other organisations and our own. You’ll play an important role in supporting coordination of and delivery of this activity.

You will have the opportunity to develop and implement your expertise in an environment that is focused on the highest clinical and quality standards. You will work in a 24-acre site which is unusual in its beautiful historic nature, as it is unique in its state-of-the-art facilities including robotic technology and virtual reality.

Staff benefits include London weighting, shuttle bus, and more… Read more below

Role Requirements

To be successful in this role, you’ll demonstrate:

• An understanding of business development and marketing, ideally be in a services-oriented environment but this is not essential.
• Experience in implementing and managing multi-channel marketing campaigns – both on and offline, whether to consumers (B2C), professionals (B2B), or government departments/professionals (B2G).
• Ability to work well with others – both within the BD&C team and across other departments, including the central marketing and communications team who support implementation of our plans.
• Experience in coordinating multiple projects and tasks at one time.
• Strong administrative, computer and communication skills, both written and verbal.
• Ability to work in a matrix environment, with resilience, determination and passion.

Interview Date: Friday 19th September 2025

Terms and Conditions

PLEASE NOTE: The Children's Trust Application Form MUST be completed and submitted, for your application to be considered. As part of the shortlisting process, gaps in employment will be examined and further explored during the interview process. 

Strictly no agencies, please.

As we often receive high levels of applicants for our roles, we regret that we will only be able to contact those applicants who are shortlisted for interviews. Therefore, if you have not heard from us within 2 weeks of the closing date, please assume you have not been shortlisted for an interview on this occasion.

About Us

The Children’s Trust is the UK’s leading charity for children with acquired brain injury, providing expert rehabilitation, education, therapy, and care at our national specialist centre in Tadworth, and to children and their families across the UK, via our Brain Injury Community Service.

Boasting a beautiful 24-acre site in Surrey, we are located just outside of London, close to the M25 (accessible via Junction 8, A217 to Tadworth) and easily accessible via National Rail, by way of: Clapham Junction, Sutton, and Epsom.

Staff Benefits

The work we do is highly rewarding, and in addition to an attractive salary, we offer a valuable range of benefits, including our staff flexible benefits platform, on-site nursery, free eye tests, enhanced Maternity and Paternity Pay, time out days for those experiencing menopause symptoms and time off for gender reassignment.

We also offer additional annual leave days for those with long service, with entitlements ranging from 35 to 41 days (including bank holidays) depending on your length of service.

Other benefits include free on-site parking; a staff shuttle service from Epsom and Sutton train stations to Tadworth Court, subsidised cafeteria, on-site staff accommodation (subject to availability), the ability to retain your NHS pension (where applicable), Teacher’s pension (where applicable) or the opportunity to join an alternative scheme, and the opportunity to develop your career in a supportive and collaborative environment.

Rehabilitation of Offenders

Many roles at The Children’s Trust are exempt from the provisions of Section 4 (2) of the Rehabilitation of Offenders Act 1974, by virtue of the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013 and 2020) and as such, are subject to an Enhanced DBS check.  Successful applicants will be required to complete an Enhanced Disclosure & Barring Service (DBS) check, which will disclose all unspent convictions and adult cautions and any spent convictions or adult cautions that would not be protected.  The exceptions to this are our retail roles within The Children’s Trust shops, which are subject to Basic DBS checks which will disclose unspent convictions or adult cautions.

Equal Opportunity Employer

To help us achieve our ambition to give children and young people with brain injury and neurodisability the opportunity to live the best life possible, we want to accurately reflect the UK’s diverse population. We want equity, diversity, and inclusion to be at the heart of everything we do, and our people, services, and culture to reflect the diverse needs of all. Through our diversity and inclusion strategy, we have made a commitment to increase the diversity of our charity and create an inclusive culture. We have networks across the organisation working to ensure that these aims are met - including an LGBTQIA2S+ group, Ethnic Diversity Group, and Spark – our broad EDI group. Read more about our EDI work here. We welcome applications from all who share our ambition regardless of background. We will strive to ensure that any reasonable adjustments are made in respect of interview and working arrangements.

Online Searches

In accordance with statutory safeguarding and child protection guidance, online searches will be conducted for shortlisted candidates before interview. The online searches will be conducted by a person who is independent of the interview and selection process and will focus on relevant information returned via searches of the candidate’s name (and variations thereof). Social media searches will be limited to professional platforms such as LinkedIn. Any concerns relating to suitability for work with children and young people will be forwarded to the interview panel, for discussion during the interview.

St John Ambulance is partnering with Robertson Bell in their search for a Finance Business Partner (Volunteering) to join their high performing team on a permanent basis. St John Ambulance is England's leading, volunteer-powered first aid charity dedicated to first aid education and emergency response across England. They are committed to ensuring that everyone receives the help they need in a health crisis from those around them.

The Finance Business Partner in Volunteering is responsible for providing the first line of support and assistance with the development of financial plans, analysis of the financial performance and forecasts of the Volunteering businesses. They will be a key member of the Financial Planning and Insight team to ensure delivery of the annual three-year budgeting process, that is aligned to strategic operational plans.

The organisation:

This is a fantastic opportunity to join a team of over 1,400 employees and over 30,000 volunteers, united by their goal of saving lives through essential first aid services, training and campaigning.  As a charity with rich heritage and a long history of serving humanity, they are proud of their past and excited about creating a healthier, safer, more resilient future. 

St John Ambulance works at the heart of communities, supporting and enabling them to access and receive physical and mental health first aid. They do this through developing and providing effective community response and outreach services and using our longstanding expertise to empower people with vital clinical skills and the confidence to use them. There is also a buoyant social enterprise network which delivers first aid training and supplies medical consumables to businesses and consumers.

The key duties of this Finance Business Partner will be as follows:

• Provide impactful and effective finance business partnering to St John Budget Holders, the Senior Management and Executive Teams.
• Deliver high quality business and financial analysis, with detailed outcomes and benefits, to identify and present coherent rationales for change, to support effective delivery of services.
• Work with the relevant stakeholders, to timetable in the production of the charity’s monthly management accounts, the annual budgeting and in-year forecasting process.
• Drive continuous improvement in St John’s financial management reporting, forecasting and analysis.
• Utilise technology and tools to continuously improve the presentation and content of the charity’s financial management reports.
• Provide clear and understandable narrative to stakeholders and the rest of the team, advocating good accounting principles.
• Identify and implement cost and efficiency savings, without compromising the quality of the service and accuracy of the reporting.
• Work with business partners to provide the financial analysis and appraisal for business cases.

The successful candidate will have:

• A full professional accountancy qualification (CCAB or CIMA).
• Ideally, experience in the charity sector and working in large complex organisations.
• Significant experience in management accounting processes.
• Demonstrable, previous, extensive experience in a finance business partner role.
• Track record of supporting the end-to-end processes for in-year forecasts and annual budgets.
• Experience in dealing with a stakeholders at all levels, internal and external.
• Excellent influencing skills, with confidence and gravitas to respectfully challenge.

This role is being offered Nationwide within the UK, with only occasional travel required to an office for key in-person meetings. Applicants must be willing and able to attend occasional meetings in the evenings, via Teams. TOIL and flexible working arrangements facilitate this.

The closing date for applications is on Sunday 7^th September, with first stage interview due to take place the week commencing 15^th September. Applications will be under continuous review in advance of this date so please do not delay in applying to make sure you don’t miss out!

Animal Free Research UK is the leading charity working to create a world where human diseases are cured faster without animal suffering. By pioneering excellence, inspiring and supporting scientists and influencing change, we are ending the use of animals and improving medical research. This is an opportunity to provide first-class supporter care to Animal Free Research UK's supporters. Be the first point of contact for supporter enquiries and comments across all communications channels, including telephone, letter, email, and social media, and respond appropriately to public comments and private messages.

If you're interested in this role, we encourage you to submit your application as soon as possible, as we will close this ad as soon as we receive a sufficient number of applications.

We’re looking for two proactive individuals who are passionate about volunteering to join our team.

Our Volunteer Coordinators are responsible for co-ordinating volunteer recruitments, providing volunteer management advice and guidance to staff who work with volunteers, and establishing positive relationships with volunteers to ensure they have a fulfilling volunteer experience at Battersea.
As well as administration and support, this role also has the opportunity to work on projects to improve our volunteer programme at Battersea.

• One Volunteer Coordinator role will work directly with cattery volunteers at Battersea London.
• The other Volunteer Coordinator role will work directly with kennel volunteers in Battersea London.

We work on a hybrid working rota of 3 days in the office, and 2 days from home per week. There may be the need to work on a weekend day on occasion.

What we can offer you:

In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:

• 28 days of annual leave (plus 8 days paid public holidays) per year
• Discounted gym memberships and cycle to work schemes
• Employee Assistance Programme and access to Wellbeing Resources
• Generous pension contributions - up to 10% employer contribution
• Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year
• Annual interest-free season ticket loans

We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.

Our hybrid working model:

We operate an onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause. As our Volunteer Coordinators support our onsite volunteers, the expectation in this role is to spend 3 days of every week onsite.

Diversity and inclusion:

We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.

We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.

As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best.

More about us:

At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.

Acceptable use of AI:

At Battersea, we value expertise. We recognise each candidate that applies to us will have a range of expertise they can offer us, so we want to hear about this in your own words. We understand the support that generative artificial intelligence (AI) software can offer but it can also lead to numerous applications presenting as generic and impersonal. This makes it difficult to gain understanding of your unique experience.

To best showcase yourself, we encourage you to write your responses without the assistance of AI. If you require the use of AI software to aid in completing your application, we ask you use the generative responses as a prompt for writing your answers and avoid copying and pasting. You must also ensure the information presented in your application accurately reflects your experience.

Closing date: 14th September 2025
Interview date(s): 22nd/23rd September 2025

For full details on the role, please download the recruitment pack. All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.

Circa £28,000 per annum

Permanent

35 hours per week

Part home/part office (London) based

UNICEF ensures more of the world’s children are vaccinated, educated, and protected than any other organisation. We have done more to influence laws and policies to help protect children than anyone else. We get things done. And we’re not going to stop until the world is a safe place for all our children.

This is a great opportunity to join the UK Committee for UNICEF (UNICEF UK) as a Supporter Engagement Assistant. You will be joining a dedicated team of 11 who provide the highest level of customer service and directly engage with members of the public by responding to enquiries and engaging in conversations.

As the first point of call for both our supporters and members of the public, you will be handling telephone calls, emails, live chat, text, social, and even the odd letter.

This role requires you to ‘think with your head’ and ‘act with your heart’ to ensure that the very best experiences are had by those that contact and engage with us. At times these can be difficult conversations with distressing content relating to children, but you will have access to comprehensive support and experienced colleagues.

You will have an aptitude and experience of using a variety of communication methods, and knowledge of databases. You will work collaboratively as part of a team; you’ll be a proactive problem solver with the ability see cases through to a successful resolution.

Our Supporter Care service is available from 9am to 5pm, Monday to Friday.

If you have any questions about this role, please contact Vicky Johnson, our Head of Supporter Care.

Act now and visit the website via the apply button to apply online.

Closing date: 9am, Friday 12 of September 2025.

Interview date: Week commencing 29 September 2025 via video conferencing (MS Teams).

In return, we offer:

· excellent pay and benefits (including flexible working, generous annual leave and pension, big brand discounts and wellbeing tools)

· outstanding training and learning opportunities and the support to flourish in your role

· impressive open plan office space and facilities on the Queen Elizabeth Olympic Park

· an open culture and workplace with colleagues who share our values, enjoy their work and are motivated to do their utmost for children.

· the opportunity to work in a leading children’s organisation making a difference to children around the world

Our application process: We use a system called "Applied" that anonymises your responses and focuses on your actual skills that are relevant to this role. This benefits you by giving you a greater chance of expressing your skills in this objective selection process.

We anticipate most colleagues will work one or two days a week in the office on the Queen Elizabeth Olympic Park in Stratford, East London and the rest of the time from home.  We will happily discuss other flexible options to suit your circumstances.

We particularly welcome applications from black, Asian and minority ethnic candidates, LGBTQ+ candidates, disabled candidates, and from men, because we would like to increase the representation of these groups at this level at UNICEF UK. We want to do this because we know greater diversity will lead to even greater results for children.

UNICEF UK promotes equality, diversity and inclusion in our workplace. We make employment decisions by matching business needs with skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation.

We welcome a conversation about your flexible working requirements, personal growth, and promoting a workplace where you can be yourself and achieve success based only on your merit.

The successful candidate will be required to apply for a criminal records check. A criminal record will not necessarily bar you from working with us. This will depend on the nature of the role and the circumstances of your offences.

We only accept online applications as this saves us money, making more funds available for us to help ensure children’s rights.

If you require support in completing the online form or an application form in an alternative format, please contact the Supporter Care line during office hours.

If you do not hear from us within 14 days of the closing date, please assume your application has been unsuccessful on this occasion. Please note that we only provide feedback to shortlisted candidates.

Registered Charity Nos. 1072612 (England and Wales) SC043677 (Scotland)

Location: This role is home based. It will also require occasional travel for meetings and events

Hours: 4 days per week (28 hours)

Flexible working: Flexible working applications are welcome.

Reports to: Deputy CEO

Salary: Level 5. £28,500 per annum. £22,800 pro rata

Pension: Stakeholder pension scheme available

We are receiving a very high amount of applications for this role and may need to close this vacancy early, so please apply as soon as possible.

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Are you passionate about shaping learning experiences that inspire creativity and drive professional growth? Artswork is seeking a dedicated Learning Content Creator to join our dynamic Professional Development team. In this home-based role, you’ll design and produce high-quality digital and media resources – guides, eLearning modules, toolkits, and more – that support diverse learners across the UK’s youth and creative sectors and beyond. You’ll collaborate closely with the team, translating complex topics into accessible, engaging materials that champion inclusion, creativity, and best practice. 

If you’re a detail-orientated, creative thinker with strong visual communication skills, recent experience with digital content tools, and a genuine commitment making learning accessible for all, we want to hear from you. Join us and help empower individuals and organisations to unlock their potential through innovative, impactful learning. Flexible working arrangements and a supportive, inclusive environment await you at Artswork. 

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Main Responsibilites:

Content Development & Design 

• Create high-quality digital and media learning materials, including guides, toolkits, presentations, eLearning modules and video resources tailored for creative professionals
• Translate complex topics into accessible, innovative and impactful learning content that supports a variety of professional development pathways and diverse audiences
• Use authoring tools (such as Articulate, Vyond, Canva, Thinkific etc.) to create interactive and visually engaging learning experiences, incorporating video, audio, and creative media
• Champion inclusion by ensuring all content reflects Artswork’s commitment to and standards of access, diversity, equality, inclusion and cultural relevance
• Upload, organise, and update course content on our Learning Management System (LMS), ensuring resources are accessible, easy to navigate and up to date
• Utilise insights from post-training assessments, platform engagement metrics, and qualitative feedback to refine and enhance learning materials and evolve our offer 

 Collaboration & Team working 

• Work in collaboration with the Learning Development Manager, Professional Development team, subject matter experts, and clients to shape meaningful learning experiences
• Generate ideas that contribute to Artswork’s commitment to continuous quality improvement in its training and help us grow our learning offer
• Support project timelines, manage documentation, and contribute to the successful launch of new professional development programmes
• Contribute to the APD growth strategy through ideas and practical solutions  

 Sales and Marketing

• Ensure all content supports Artswork’s brand tone, visual identity and core messaging whilst supporting a high quality and effective learning journey for participants
• Work with the Sales & Marketing Lead and the Communications team to align training materials with product launches, campaign milestones, and promotional strategies
• Work with the Sales & Marketing Lead to repurpose existing content for marketing purposes 

 Administration and Legal Compliance 

• Maintain positive, diplomatic professional relationships with colleagues and our participants, partners and stakeholders
• Adhere to Artswork’s values and its policies and procedures, i.e. Access, Diversity, Equality & Inclusion, Health and Safety, Data Protection, Safeguarding and Environmental policies 
• Be a committed champion for Artswork’s Anti-Discrimination Charter 
• Maintain and develop personal skills and knowledge through appropriate training 
• Perform own administrative duties 

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 We provide a range of benefits for employees including:    

• Flexible working options    
• Generous 29 days holiday pro rata plus bank holidays including guaranteed time off between Christmas and New Year    
• Access to the Sage Employee Benefits programme    
• Stakeholder pension 
• Additional wellbeing time, which allows you to take 25% of your hours back when you really need it    
• Enhanced Parental Leave and Carer’s Leave Policies to help maintain a positive work life balance that recognises caring commitments  
• 3 paid volunteering days a year, including 1 dedicated to environmental activities 

We champion continuous professional development and offer all employees access to training opportunities, as well as investing in your learning and nurturing your aspirations with a £500 annual budget to be spent on training of your choice. 

Hybrid working with regular travel to our London Bridge Office

What the job involves

We’re looking for a Peer Support Senior Officer (Online Community) to join our team and help us provide high-quality support to men and their loved ones navigating prostate cancer.

The Peer Support team plays a vital role in connecting men and their loved ones to others with lived experience of prostate cancer. We do this through our One-to-One Peer Support service which matches anyone affected by prostate cancer to our trained volunteers with a similar experience and more recently our Online Community, a website-based discussion forum that provides a space for men and their loved ones to share their experiences and find support.

As a Peer Support Senior Officer (Online Community), you’ll focus on assisting the Peer Support Manager with the development and integration of our Online Community into our wider support services. Once up and running, you’ll take the lead on the day-to-day management and moderation of the community. You’ll work closely with users to understand what they need from the platform, and you’ll be key in shaping it into a safe, welcoming and supportive space where people affected by prostate cancer can connect.

You’ll also develop policies and guidelines to ensure safe and respectful interactions, recruit and support volunteer moderators, and work with other teams to share helpful news, resources and health information on the forum. You’ll use analytics and user feedback to improve the platform and support its growth, while staying informed about best practice and emerging trends in online communities.

While the strong focus of this role will be the Online Community, you’ll also help deliver our One-to-One Peer Support service, triaging enquiries, matching service users with trained peer volunteers who’ve experienced prostate cancer and help with volunteer onboarding and coordination. 

What we want from you

We’re looking for someone with experience managing an online community or similar digital support service. You’ll be comfortable providing information and support to people who may be facing difficult or emotional circumstances, and you’ll understand the importance of creating a safe and inclusive space for users to connect and share.

You’ll bring a good understanding of digital engagement, knowing how to encourage community growth and participation, and you’ll be comfortable using data and insights to guide improvements. You’ll also have experience collecting and monitoring service data to help shape decisions and measure impact.

Excellent communication skills, both written and spoken, are essential. You’ll know how to engage sensitively with people who have lived experience, making sure their voices are reflected in how services are developed and delivered. You’ll also be able to work collaboratively across teams, building relationships with internal colleagues and external partners, and supporting cross-functional projects.

You’ll need to be organised and able to manage a varied workload. A flexible, responsive approach is key, and experience supporting or supervising volunteers would be a plus.

While you don’t need to be a clinical expert, a basic understanding of cancer care in the UK, and an awareness of how inequalities can affect access to health and support services, will help you approach the role with the insight and sensitivity it requires.

Why work with us?
Every man needs to know about the most common cancer in men – prostate cancer. It’s a real and present danger that takes over 12,000 of our dads, grandads, brothers and friends each year.

Prostate Cancer UK is the largest men’s health charity in the UK. We have a simple ambition – to stop prostate cancer damaging lives. We invest millions in research to revolutionise testing, treatment and care. We’re blazing a trail to a screening programme that could save thousands of lives with regular, accurate tests for all men at risk. And we work tirelessly to spread the word about risk and offer specialist support to people living with the disease.

Work with us and you’ll see your efforts pay off as we give men and their families the power to navigate prostate cancer. 

Our commitment to equity, diversity and inclusion

At Prostate Cancer UK we’re committed to righting health inequalities across the UK, starting with those faced by Black men. This includes ground-breaking research into Black men's risk and working with communities directly to overcome barriers to the diagnosis and treatment of prostate cancer. To make this happen, we're dedicated to being an inclusive, proactive organisation, as we strive to be Allies to Black communities. We’ll achieve this by advocating and working alongside those communities to promote change. We're also working to be Allies to each other, not only protected groups. In 2024, we launched our New Allyship Training Programme. All colleagues at Prostate Cancer UK will be trained to act and identify as an Ally.

We've also signed Business in the Communities Race at Work Charter, as a dedication to our Black health equity work and wider EDI priorities. As a signatory, we're responsible and accountable for driving positive change.

Ways of working

Our hybrid working approach combines the best of flexible working – a positive work/life balance, inclusive and accessible platforms, and online information at our fingertips.

Next steps
More information on what we offer, as well as the role, can be found on our vacancies page. Please download our job profile document (job description) with our ‘How to apply’ section sharing the key points to refer to in your application and to apply.

Got a question? Please let us know if you have any accessibility requirements or questions – we’re here to help.

The closing date is Sunday 14th September 2025.  Applications must be submitted by 23:45 UK time.

Interviews: By arrangement. Currently scheduled for the week of Monday 22nd September 2025.

About Child’s i Foundation

Child’s i Foundation is a small but mighty social impact organisation that started in Uganda and now has a growing global footprint. We work with communities, caregivers, and individuals with lived experience to co-create and scale sustainable alternatives to institutional care. We address the root causes of family separation and demonstrate that every child belongs in a safe and loving family, not in an orphanage.

Purpose of the Role

The Business Development Lead will play a critical role in driving the financial sustainability of Child’s i Foundation. This person will lead efforts to secure new income, grow existing partnerships, and strengthen supporter engagement. This role combines strategy and execution and is ideal for someone with a passion for social justice, a flair for building relationships, and experience in both fundraising and donor communications. The role will report into our Chief Executive Officer. 

Key Responsibilities
Business Development & Income Generation

• Develop and execute the fundraising and income generation strategy across diverse streams including:
  • ​Trusts and Foundations
  • Corporate Partnerships
  • Major Donors
  • Regular Giving
  • Campaigns and Events (UK & Uganda)
  • Track investment in partnership with Finance Manager
• Identify and cultivate new funding opportunities aligned with Child's i mission, values and strategic objectives. 
• Lead proposal writing, donor reporting and relationship management for high-value funders and partners.
• Work closely with the CEO and Board to unlock networks and steward strategic relationships

​Supporter Engagement & Communications

• Oversee supporter care and stewardship, ensuring timely acknowledgements and meaningful engagement.
• Manage and work with the comms team to develop content for digital fundraising platforms (website, social media, and email).
• Guide the comms team to develop compelling supporter journeys and storytelling that reflect the voices of communities we work with.
• Oversee the development of newsletters and donor communications that build long-term loyalty.

Operational Fundraising Management

• Oversee donation processing, database management, and tracking of fundraising KPIs.
• Coordinate with UK and Uganda teams to align messaging, campaigns, and compliance.
• Provide strategic oversight of volunteer-led and community fundraising initiatives.

Team Collaboration & Leadership

• Line manage junior fundraising support if applicable.
• Work collaboratively with programme, comms, finance, and impact teams to ensure donor requirements are met and learning is shared.
• Contribute to organisational learning on ethical fundraising, locally-led development, and shifting power to communities.

Person Specification

Essential

• Proven experience in business development and fundraising (minimum 3 years), ideally in the social impact or NGO sector. 
• Track record of securing income from trusts, foundations, or major donors.
• Excellent written and verbal communication skills, with the ability to craft compelling narratives.
• Strong relationship-building skills, from individual supporters to institutional donors.
• Organised, proactive, and adaptable, able to juggle multiple priorities in a small, fast-moving team.
• Commitment to Child’s i’s values and vision, and to ethical fundraising grounded in dignity and equity.

Desirable

• Experience working in East Africa or with Global South-led organisations.
• Familiarity and confidence with use of CRM systems. We use Beacon. 
• Understanding of child protection, care reform, or community development sectors.

What We Offer

• A chance to make a tangible difference in the lives of children and families.
• Flexible and supportive working environment.
• Opportunity to be part of a globally respected, locally rooted team shaping the future of child care in Africa and beyond
• 25 days of holiday entitlement 
• Contributory Pension

Normal office hours are 9:30am to 5:30pm (with one hour for lunch), but flexibility will be required

We are open to part-time working requests.