Customer relationship manager jobs in camden, greater london
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About the Role
This is a fantastic opportunity to kickstart or develop your career in fundraising. You'll be at the heart of our donor care and fundraising operations, helping us build strong relationships, deliver excellent supporter experiences, and raise vital funds for life-changing medical research.
Why this role matters
We fund the brightest minds in science to tackle the biggest challenges in human health. But to do that, we need reliable voluntary income streams and a thriving network of supporters. Your role will be essential in helping us grow that support by keeping fundraising engine running smoothly and making every donor feel valued.
About You
You're eager to learn, and ready to grow your career in fundraising. You love working with people, have a sharp eye for detail, and thrive in a fast-paced, purpose driven environment.
You're someone who:
- Has experience of providing an excellent level of customer service
- Can maintain accurate records
- Is able to communicate clearly in writing and verbally with colleagues and other stakeholders
- Can work in an organised and methodical manner with excellent attention to detail
- Is able to demonstrate a high level of IT skills specifically Word and Excel
- Demonstrate good research and analytical skills
Equality, Diversity & Inclusion
At the Medical Research Foundation, we believe that diversity drives creativity and innovation. We are dedicated to promoting equality of opportunity, fostering fairness and inclusion, and creating an environment where everyone feels that they belong. We welcome applications from minoritised groups including those from Black, Asian, and minority ethic backgrounds, disabled people and members of the LGBTQI+ community
This is a rolling recruitment process. We will shortlist suitable candidates as and when they apply. It is recommended that interested candidates apply as soon as possible.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Closing Date: 18 September 2025
Ref 7066
Save the Children UK is seeking a dynamic and motivated Sales Lead to join our Humanitarian Leadership Academy (HLA).
In this pivotal role, you will lead the growth of our commercial arm, HLA Enterprise (HLA-E), by expanding income streams, strengthening partnerships, and ensuring the long-term sustainability of our innovative learning platforms, including Kaya. This is an exciting opportunity to play a key role in advancing locally led humanitarian action, helping us reach more learners worldwide, and ultimately supporting communities to better prepare for and respond to crises.
About Us
Save the Children UK believes every child deserves a future. In the UK and around the world, we work every day to give children a healthy start in life, the opportunity to learn and protection from harm. When crisis strikes, and children are most vulnerable, we are always among the first to respond and the last to leave. We ensure children's unique needs are met and their voices are heard. We deliver lasting results for millions of children, including those hardest to reach.
About the Team:
The Humanitarian Leadership Academy's (HLA's) mission is to inspire a movement for locally led humanitarian action. Our purpose is to work with local actors and organisations to provide tailored resilience and crisis response support that addresses their specific needs, focusing on nurturing and empowering local leaders, driving collective action through our networks, thought leadership & research and amplifying local expertise, creating opportunities for change and collaboration.
The HLA provides learning opportunities that help the humanitarian sector become more locally led, reaching over 450,000 learners in 190 countries. Through our commercial arm, HLA Enterprise (HLA-E), we deliver innovative online learning products and consultancy services, centred around Kaya, our global digital platform offering 500+ courses in multiple languages.
About the role
As the HLA Sales Lead, you will lead and manage commercial activity for HLA-Enterprise (HLA-E), driving the growth and diversification of income streams by selling our innovative learning products and services to individuals and organisations in the humanitarian and development sectors.
You will be responsible for acquiring new partners and renewing and expanding existing ones. This involves identifying opportunities, working closely with HLA teams to create awareness of our offer, converting enquiries, upscaling partnerships, and building a strong portfolio of clients for Kaya and other e-learning solutions. You will also play a key role in building partnerships across Save the Children and the wider sector, ensuring the financial sustainability of HLA and supporting its strategic direction.
In this role, you will:
- Deliver on HLA-E sales strategy to diversify and increase HLA-E income streams, ensuring delivery of agreed targets and business growth
- Ability to ensure clear and timely reporting of the sales performance.
- Support the development of a new go-to-market strategy to grow HLA's commercial revenue from products and services, working to set and achieve agreed income targets for 2025-2027.
- Identify and secure new business opportunities in the e-learning market for HLA's solutions, products, and services, ensuring a robust prospect pipeline.
- Responsible for all Kaya & HLA-E sales, account management of clients and pitching for new clients/audiences and on-going client management.
- Enhance the customer journey to improve conversion rates, managing key performance metrics such as income, profitability, and return on investment.
- Build and manage relationships with potential customers and partners by working closely with HLA colleagues across various functions.
- Explore innovative funding mechanisms that provide mutual benefits for the HLA and donors, such as social investment.
- Represent HLA in external forums to promote its mission and seek new opportunities for collaboration.
- Support strong internal communication and contribute to building an inclusive and supportive team culture.
About you
We are looking for someone with the following experience, competencies and skills:
- Strong understanding and proven experience in sales and target setting
- Strong account management and relationship management skills
- Ability to work as part of a high performing team as well as independently
- Strong representational and communication skills
- Understanding of the international humanitarian system and/or the learning sector
- Experience presenting complex information to varied audiences in an engaging way
- Experience of working with legal agreements, contracts, and internal procedures
- Solutions-focused with strong problem-solving skills including tracking against the budget
- Flexibility and adaptability in a fast-paced environment
Please note: To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately once a vacancy has closed, we are unable to consider further applications.
Ways of Working:
The majority of our roles can be performed remotely in the UK, but there are likely to be times when you will be required to come to your contracted office (up to 2-4 days per month or 6-8 days per quarter). This will be agreed with your Line Manager and team and is intended to be time spent on collaborating with colleagues and relationship building.
Please note: travel costs to your contracted office will be at your own expense.
Flexible Working - We are happy to discuss flexible working options at interview.
Commitment to Diversity & Inclusion:
Save the Children UK believes in a world that is fair, inclusive and equitable where all children have the opportunity to change their world. We apply this to our workforce and we are committed to developing and supporting a diverse, equitable, and inclusive organisation where all employees have a sense of belonging and feel that they can be "Free to Be Me". We are not looking for just one type of person - we want to recruit people who can add fresh perspectives, innovative ideas or challenge that disrupts the risk of group think.
We are especially interested in people whose childhood experiences - of life on a low income, of migration, of being in a racialised community, of the care system, of being LGBT+ or in an LGBT+ family or living with (or with someone with) a disability - help us to see things we might otherwise miss. Whatever your story is we want to hear it because we know that different voices, ideas, perspectives and knowledge, working together will enable us to better the lives of children around the world. This is the reason why we are all here.
Hybrid working with regular travel to our London Bridge Office
What the job involves
We’re looking for a Peer Support Senior Officer (Online Community) to join our team and help us provide high-quality support to men and their loved ones navigating prostate cancer.
The Peer Support team plays a vital role in connecting men and their loved ones to others with lived experience of prostate cancer. We do this through our One-to-One Peer Support service which matches anyone affected by prostate cancer to our trained volunteers with a similar experience and more recently our Online Community, a website-based discussion forum that provides a space for men and their loved ones to share their experiences and find support.
As a Peer Support Senior Officer (Online Community), you’ll focus on assisting the Peer Support Manager with the development and integration of our Online Community into our wider support services. Once up and running, you’ll take the lead on the day-to-day management and moderation of the community. You’ll work closely with users to understand what they need from the platform, and you’ll be key in shaping it into a safe, welcoming and supportive space where people affected by prostate cancer can connect.
You’ll also develop policies and guidelines to ensure safe and respectful interactions, recruit and support volunteer moderators, and work with other teams to share helpful news, resources and health information on the forum. You’ll use analytics and user feedback to improve the platform and support its growth, while staying informed about best practice and emerging trends in online communities.
While the strong focus of this role will be the Online Community, you’ll also help deliver our One-to-One Peer Support service, triaging enquiries, matching service users with trained peer volunteers who’ve experienced prostate cancer and help with volunteer onboarding and coordination.
What we want from you
We’re looking for someone with experience managing an online community or similar digital support service. You’ll be comfortable providing information and support to people who may be facing difficult or emotional circumstances, and you’ll understand the importance of creating a safe and inclusive space for users to connect and share.
You’ll bring a good understanding of digital engagement, knowing how to encourage community growth and participation, and you’ll be comfortable using data and insights to guide improvements. You’ll also have experience collecting and monitoring service data to help shape decisions and measure impact.
Excellent communication skills, both written and spoken, are essential. You’ll know how to engage sensitively with people who have lived experience, making sure their voices are reflected in how services are developed and delivered. You’ll also be able to work collaboratively across teams, building relationships with internal colleagues and external partners, and supporting cross-functional projects.
You’ll need to be organised and able to manage a varied workload. A flexible, responsive approach is key, and experience supporting or supervising volunteers would be a plus.
While you don’t need to be a clinical expert, a basic understanding of cancer care in the UK, and an awareness of how inequalities can affect access to health and support services, will help you approach the role with the insight and sensitivity it requires.
Why work with us?
Every man needs to know about the most common cancer in men – prostate cancer. It’s a real and present danger that takes over 12,000 of our dads, grandads, brothers and friends each year.
Prostate Cancer UK is the largest men’s health charity in the UK. We have a simple ambition – to stop prostate cancer damaging lives. We invest millions in research to revolutionise testing, treatment and care. We’re blazing a trail to a screening programme that could save thousands of lives with regular, accurate tests for all men at risk. And we work tirelessly to spread the word about risk and offer specialist support to people living with the disease.
Work with us and you’ll see your efforts pay off as we give men and their families the power to navigate prostate cancer.
Our commitment to equity, diversity and inclusion
At Prostate Cancer UK we’re committed to righting health inequalities across the UK, starting with those faced by Black men. This includes ground-breaking research into Black men's risk and working with communities directly to overcome barriers to the diagnosis and treatment of prostate cancer. To make this happen, we're dedicated to being an inclusive, proactive organisation, as we strive to be Allies to Black communities. We’ll achieve this by advocating and working alongside those communities to promote change. We're also working to be Allies to each other, not only protected groups. In 2024, we launched our New Allyship Training Programme. All colleagues at Prostate Cancer UK will be trained to act and identify as an Ally.
We've also signed Business in the Communities Race at Work Charter, as a dedication to our Black health equity work and wider EDI priorities. As a signatory, we're responsible and accountable for driving positive change.
Ways of working
Our hybrid working approach combines the best of flexible working – a positive work/life balance, inclusive and accessible platforms, and online information at our fingertips.
Next steps
More information on what we offer, as well as the role, can be found on our vacancies page. Please download our job profile document (job description) with our ‘How to apply’ section sharing the key points to refer to in your application and to apply.
Got a question? Please let us know if you have any accessibility requirements or questions – we’re here to help.
The closing date is Sunday 14th September 2025. Applications must be submitted by 23:45 UK time.
Interviews: By arrangement. Currently scheduled for the week of Monday 22nd September 2025.
As Philanthropy Officer, you will be an organised and proactive fundraiser, adept at multi-tasking and working across a variety of projects to successfully support senior leaders. You will be keen to learn from senior fundraisers and implement exciting new approaches for the Sutton Trust, and bring strong organisational and interpersonal skills.
The philanthropy income team is a team of two, working closely with the Director of Development to secure and steward individual donors. As Philanthropy Officer, you will support both the Head of Philanthropy and Director of Development in their work with individual donors, including undertaking prospect research, writing briefings and compelling reports, coordinating meetings and donor visits, and maintaining accurate donor records.
The role sits in the Philanthropy team of the Development Department and is managed by the Head of Philanthropy. You will work closely with colleagues across both the Development Department and the wider organisation.
Main duties
New Business
- Undertake prospect research across the spectrum of philanthropic income in collaboration with the Head of Philanthropy - including identification, due diligence, qualification, and creating briefings and outreach plans
- Work with the Head of Philanthropy to identify and cultivate a prospect pool of potential donors, looking at lapsed supporters, current low-level donors, stakeholder network mapping through the Board and Trustees, as well as philanthropists with an active interest in education/social mobility
- Work with the Head of Philanthropy and other colleagues to implement, promote, and maintain a low-level online giving campaign, including transition of our online giving capabilities to the Trust's website, and automated stewardship activation
- Support the Head of Philanthropy to lead the Sutton Trust's approach to alumni fundraising - working collaboratively with the Alumni team in the Programmes directorate to develop and deliver a compelling alumni fundraising campaign
- Support the Head of Philanthropy to devise and implement a compelling legacy campaign, driving sustainable future philanthropic income
- Work with colleagues across the Development team to identify, qualify, cultivate and secure prospects, using resources effectively where there are links between corporates, individuals, and trusts & foundations
Stewardship and Cultivation
- Manage the Trust's online fundraising platforms, such as JustGiving and CAF, to enable smooth processes and a high-quality experience for donors, ensuring new and existing donors are appropriately thanked and have inclination to support in the future
- Be responsible for managing and growing a portfolio of mid-level donors, providing excellent relationship management from cultivation to stewardship
- Be responsible for elements of the planning and delivery of meaningful engagement events for supporters of the Trust, supported by and working with the Head of Philanthropy and relevant colleagues
- Support the Director of Development and Head of Philanthropy to provide high-quality stewardship and management of the Development Board and Fellows
- Support the Head of Philanthropy to develop and deliver appropriate and high-quality stewardship journeys for segmented philanthropic giving, including producing compelling collateral, reporting, and communications that increase affinity and loyalty
- Be accountable for achieving individual agreed income targets, looking for opportunities to grow philanthropic income
- Support the Director of Development and Head of Philanthropy to ensure all record keeping and administration relating to philanthropic income is maintained, up-to-date, and processed in accordance with GDPR and Sutton Trust policies and procedures
Fundraising, Finance and Reporting
- Respond to queries from prospective and current donors in a warm, professional and timely manner, delivering high-quality stewardship and upholding the reputation of the Trust
- Support the Director of Development and Heads in the Development team to manage logistics of their roles - including support for booking meetings and travel, submitting expenses, and creating briefings
- Act as an ambassador for the Trust with external audiences, delivering presentations and providing expertise as required
- Work with colleagues to deliver impactful events to cultivate prospects and steward partners, with a focus on experience for individual supporters and prospects
- Work with colleagues across Development and Finance to ensure accurate forecasting, income tracking, and reporting for philanthropic income
- Ensure you appropriately follow policies and procedures on due diligence, Salesforce and data management, account management, stewardship, and reporting
- Stay up to date with philanthropy fundraising best practice and keep abreast of developments and opportunities within the wider fundraising space
- Other duties as necessary from time to time
Person Specification
Skills and experience:
- Experience building and managing relationships with individuals, ideally in a philanthropy team or other fundraising capacity, or in sales or other relevant professional capacity.
- Experience researching and prioritising information to drive decisions. Evidence of researching qualifying individuals, ideally to create a clear and prioritised propsect pipeline, is not essential but will help you to stand out.
- Experience working with or supporting colleagues across an organisation to make successful asks or secure a specific outcome. Evidence of making financial asks, ideally to secure major donors and cultivate new donors, is not essential, but will help you to stand out.
- Experience managing multiple priorities and tasks to successfully achieve project or other goals
- Excellent verbal and written communication, including the ability to write persuasive and engaging materials, and to communicate effectively with the aim of inspiring and encouraging giving
- First-class interpersonal skills - a natural relationship builder able to represent the Sutton Trust with confidence in a range of settings
- Strong analytical skills
- Knowledge and experience of the education and/or not-for-profit sector (desirable)
- Experience working with membership groups such as alumni, giving circles, implementing online-giving schemes and supporting legacy campaigns (desirable)
- Knowledge of the UK fundraising environment, including trends in philanthropy and the different giving mechanisms utilised by individual donors (desirable)
- Experienced at using Salesforce or other fundraising CRM software to accurately record funding relationships (desirable)
Competencies:
- Sympathetic to the aims of the Trust and our mission to increase social mobility
- High degree of initiative and the ability to take responsibility for a range of philanthropy fundraising activity
- Strong communicator, skilled at persuading others through writing and conversation
- Excellent attention to detail
- Able to multi-task and prioritise multiple funder relationships
- Able to work independently and as part of a team
Other
- Is eligible to work in the UK
Terms of Appointment
- Contract: Full-time, permanent
- Salary: £31,775-£35,000 per annum
- Office location: The Sutton Trust, 9th Floor, Millbank Tower, 21-24 Millbank, London, SW1P 4QP. Our home working policy gives staff the option to work from home for up to 60% of the time, with approval from their line manager.
- Hours: The standard working hours are 9am to 5pm, Monday to Friday. This role is likely to also be required to attend events / meetings outside of normal working hours during weekday evenings and occasionally at weekends, in line with organisational policies.
- A DBS check may be required
Interviews
Applications should reach us by 9am on Monday 15th September, with first round interviews on Tuesday 23rd September, and second round interviews on Tuesday 30th September. Both interview rounds will be held at our London offices.
Safeguarding statement
The Sutton Trust believes that a child, young person or vulnerable adult should never experience abuse of any kind. We all have a responsibility to promote the welfare of all children and young people and to keep them safe. Therefore all posts undergo a safer recruitment process, including but not limited to, disclosure of criminal records where necessary and eligibility to work in the UK. We have procedures in place to promote safeguarding and a safe culture at the Trust.
Contextual recruitment
The Trust is committed to ensuring equality of opportunity and that all applicants receive equal consideration for employment. We strongly encourage individuals from all backgrounds, including those underrepresented at present at the Trust, to apply for this role. As such we particularly welcome applications from people with disabilities, Black, Asian or Minority Ethnic backgrounds, LGBTQ+ and from different socio-economic and educational backgrounds. We are committed to being an inclusive and welcoming place to work and know that greater diversity will lead to even greater results for the young people we support.
We are committed to providing reasonable adjustments for disabled candidates throughout our recruitment process and during employment.
We also operate contextual recruitment at the Sutton Trust. Our application process gives you the option to include information about your background, such as whether you were eligible for free school meals, whether your parents went to university, or whether you attended a state school. For more examples and information on contextual recruitment, please see our website.
The client requests no contact from agencies or media sales.
We're looking for someone who is committed to taking our supporters on journeys which inspire them to help people living in extreme poverty fulfil their God-given potential. Is that you?
Our vision is to see people freed from poverty, living transformed lives, and reaching their God-given potential. To make that vision a reality, we are growing a global community of people who want to tackle extreme poverty, and who will be invited to give, pray, campaign, volunteer and make lifestyle changes, partnering with Tearfund in this vision.
As Marketing Executive - Supporter Journeys, you will be responsible for the delivery of supporter journey activity, planning and executing individual and church supporter journey activities across various channels, including direct mail, telephone, and digital.
Do you have the following experience?
- Delivering marketing/supporter engagement campaigns across multiple channels including direct mail, email and telephone.
- Knowledge of CRM systems and how to use data to design and monitor performance
- Project managing efficiently and communicating clearly with multiple stakeholders
- Monitoring and evaluating campaigns and adopting a test and learn approach
Do you have the following skills?
- Ability to see through projects from start to finish
- A flexible approach to your work, showing agility to adapt and make changes if required
- Highly collaborative
- Ability to influence and work alongside senior stakeholders
- Strategic thinking, and desire to drive forward new ways of doing things.
If that's you, we'd love to hear from you!
Hybrid working: This role is eligible for hybrid working and you will be required to work from Teddington's Tearfund office and from your home by agreement with the line manager. This currently means around 2 days per month working from the Teddington office, with the rest worked from home.
This a full time role 35 hours per week, flexible working patterns may be considered.
We particularly welcome applications from people with disabilities and those from Black, Asian or Minority Ethnic (BAME) backgrounds (in our UK workforce) as these groups are currently under-represented at Tearfund.
All applicants must be committed to Tearfund's Christian beliefs
The recruitment process will include specific checks related to safeguarding. In addition, personal identification information will be submitted against a Watchlist database to check against criminal convictions as a counter-terror measure.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
We are seeking an Employer Engagement Officer to join our Work Experience Team.
Our Work Experience programme provides a taster of the ‘World of Work’ helping to raise career aspirations and support academic progression for young people. Our team work with local and central London employers and education providers to source, manage and co-ordinate placements for over 5,000 young people each academic year.
About Us
Inspire is a charity based in East London. We inspire children and young people across London and beyond, using data to understand the barriers they face and connecting them with a range of employers and opportunities to open doors to their success.
We have over 40 years of experience in delivering high quality services and programmes to children, young people, schools, local authorities and employers. Working alongside our large network of employer volunteers, our programmes inspire and support children and young people to create a positive future for themselves in their journey from the classroom to workplace. We provide them with independent careers guidance, high aspirations and strong employability skills.
The Opportunity
This is an excellent opportunity for an organised, enthusiastic and confident individual to join us in a role with responsibility for sourcing and securing high quality work experience opportunities for young people through employer engagement. If you understand the benefits and importance of work experience for young people and can articulate this to engage employers - this is the role for you.
We are seeking a confident, passionate, articulate person who can communicate in a clear and compelling way across all communication channels including, email, telephone, in-person, social media and LinkedIn to engage employers in :
- Creating meaningful work experience placement opportunities for young people to enable them to gain experience of the world of work.
- Maintaining and developing existing employer relationships to maximise opportunities for young people.
If you have the skills necessary to do this role we would love to hear from you.
Key Responsibilities of the role include:
- Working with the Head of Career Guidance and Work Experience to set the strategic direction for employer engagement within the work experience team.
- Establishing and strengthening relationships with employers to ensure a continuous pipeline of work experience placements are available for young people.
- Acting as primary point of contact for employers.
- To carry out employer Health & Safety pre-placement checks.
- Maintaining administration systems to record and track progress in contacting employers.
Benefits
17 days annual leave plus a pro-rata amount of bank holidays
2 volunteering days per year
Family friendly policies
Hybrid working arrangements
If you have the skills and desire to join our team, please see our job description and person specification for further details about the role.
Inspire is committed to safeguarding and promoting the welfare of children and young people. The successful candidate will be required to apply for an enhanced check via the Disclosure and Barring Service.
How to Apply
If you wish to apply for this role, please provide your CV and a covering letter outlining why you are suitable for the role and how you meet the person specification of our job description.
Closing date
This application closing date for this role is 5.30pm, Thursday 11th September. Interviews will be a two stage process, the first will take place on Teams and second interviews will be in-person at our office in Stratford.
Unfortunately, due to the number of applications we receive we are unable to contact unsuccessful applicants.
The client requests no contact from agencies or media sales.
Job Title: Accounts Assistant
Location: London (office-based with flexible remote working)
About the Role:
Goodman Masson is proud to be representing a mission-driven organisation in the search for an Income and Gift Aid Accounts Assistant. In this role, you will ensure accurate processing of income and support the timely submission of gift aid claims. You will collaborate closely with Finance, Customer Services, and Fundraising teams to maintain robust financial records and improve income processes.
Key Responsibilities:
Process daily income accurately, ensuring CRM records match actual receipts.
Control the 24-hour coding system, release income batches, and reconcile outstanding amounts.
Investigate delays in income processing and collaborate with relevant teams to resolve them.
Maintain income suspense account reconciliations.
Assist with compiling and checking gift aid claims and respond to internal queries.
Support the Income and Gift Aid Accountant in reviewing income processes and suggesting improvements.
What We’re Looking For:
Part-qualified accountant, currently studying toward a professional accounting qualification (ACCA, CIMA, ACA, ICAS, or equivalent).
Experience with complex account reconciliations and a basic understanding of financial accounting.
Proficiency with mid-tier accounting systems and Microsoft Excel.
Knowledge of fundraising or customer databases is desirable.
Excellent organisational, communication, and problem-solving skills.
Commitment to collaborative, inclusive, and diverse working practices.
Why Join:
Work within a supportive and professional finance team.
Gain cross-functional experience across finance, fundraising, and customer services.
Flexible working options to support work-life balance.
Opportunity to help improve financial processes within a mission-focused organisation.
Application Process:
Goodman Masson are handling applications for this role. Please submit your CV and a cover letter outlining how you meet the essential criteria.
Referrals Practitioner
Contract Type: Full-time, permanent, 35 hours per week
Reports To: Referrals Coordinator
Place of Work: All sites (Croydon, Lambeth, Wandsworth), with additional travel for referrals meetings in and outside of London as required
Salary: £27,000 with contributory pension
Help Men Begin Their Path to Recovery
We are looking for a compassionate and organised Referrals Practitioner to join our team and play a vital role in welcoming new residents into recovery. For this recruitment cycle, we particularly welcome applications from people with lived experience of recovery and/or the criminal justice system, as well as those from underrepresented ethnic groups and diverse socio-economic backgrounds.
This is a full-time permanent role, offering you the opportunity to make a direct impact at the very start of a man’s recovery journey. You’ll be joining a supportive, committed team and working in an environment that values honesty, empowerment, and respect.
About the Role
The Referrals Practitioner supports all aspects of our referral process – from handling enquiries and assessing applications to ensuring smooth, safe, and supportive arrivals for new residents. Working alongside the Referrals Coordinator, you will:
- Respond to referrals and enquiries with professionalism and compassion
- Carry out assessments in line with Nehemiah’s admissions procedures
- Build relationships with referral agencies, prisons, and community partners
- Provide feedback to applicants and agencies on referral outcomes
- Arrange and support resident arrivals, including prison gate pickups where required
- Help ensure our houses remain safe, positive recovery environments
- Maintain accurate records and contribute to reports and monitoring
This is a varied role where no two days are the same – you might be assessing an application one morning, presenting to a prison referral team in the afternoon, and welcoming a new resident from the community the next day.
What We Are Looking For
We are seeking someone who is:
- Experienced in working with vulnerable adults in recovery, the criminal justice system, or related fields (paid, voluntary, or lived)
- Skilled in communication, with the ability to build trust and rapport with residents, partners, and colleagues
- Organised and confident using IT systems (ideally including Salesforce or similar CRM tools)
- Able to demonstrate resilience and empathy in challenging situations
- Understanding of addiction recovery and safeguarding principles
- NVQ3 in Health & Social Care or equivalent experience (including lived experience)
Our Values
At Nehemiah, it’s not just about what you do – it’s about how you do it. We expect every team member to live out our values:
Belief – We believe in everyone’s potential for positive change
Respect – We value each other’s choices and differences
Kindness – We show empathy through our actions
Honesty – We build trust through integrity
Empowerment – We help each other find our own purpose
What You Can Expect from Us
- A 35-hour working week (Monday to Friday)
- 25 days annual leave, plus Bank Holidays
- Contributory pension scheme (Nehemiah contributes 3% of salary)
- Staff Health Plan including insurance and wellbeing package
- Ongoing training, reflective practice, and professional development opportunities
- A culture that is supportive, honest, and committed to lasting change
Why Nehemiah?
- Make a direct impact at the crucial entry point of someone’s recovery journey
- Work in a charity that values lived experience and diverse perspectives
- Be part of a passionate and talented team committed to helping men build new futures
- Experience a workplace culture that values innovation, inclusivity, and best practice
Application Process
- Initial 30-minute video call with a member of our recruiting team
- In-person interview (45 mins–1 hr) with relevant managers
- Candidate presentation on a set topic (you’ll receive this in advance)
AI in Applications
We are aware that some candidates may use AI tools when preparing applications. Please ensure your responses reflect your own voice and experiences. It is usually easy to spot fully AI-generated responses. What matters most to us is who you are and how you connect with our mission and values.
To Be Considered
We understand that not everyone expresses themselves best on paper. If you would prefer to submit your expression of interest in another format (e.g. short audio or video file), we welcome this.
Interviews will be held on a rolling basis.
Any offer for this post is conditional on references and passing an Enhanced DBS check.
REF-223657
To be a centre of excellence for rehabilitating men from crime and addiction through the transformation of their lives

METRO is an equality, diversity and inclusion charity that runs health, community and youth services across London and the south-east. The charity started in 1984 as the Greenwich Lesbian and Gay Centre. Today METRO runs health and wellbeing services, supporting people experiencing issues around sexuality, gender, equality, diversity or identity.
The Head of Fundraising & Communications is a new role at METRO. The successful candidate will be responsible for leading METRO Charity’s fundraising efforts and overseeing the charity’s strategic communications, driving growth through individual giving, legacies, corporate partnerships, community fundraising, and trusts and foundations. This role also encompasses enhancing METRO’s public profile and engagement strategies in alignment with the organisation’s values and goals.
The Head of Fundraising & Communications will oversee the development and implementation of comprehensive fundraising strategies, and provide oversight of the organisation’s overall communications and engagement with key stakeholders, ensuring alignment with income generation objectives. This role will ensure that fundraising initiatives are effectively integrated with the charity’s strategic communications to develop and engage a strong supporter base.
The client requests no contact from agencies or media sales.
We’re looking for a creative and results driven fundraiser to lead the growth of our individual donor and supporter base while delivering outstanding supporter experiences. You’ll play a central role in our fundraising efforts: leading multi-channel campaigns, strengthening donor relationships, and shaping the future of our Individual Giving strategy.
This is an exciting opportunity to take ownership of a key fundraising programme with scope to innovate and grow. If you have proven experience running successful donor acquisition campaigns, strong project management and analytical skills, and a passion for breast cancer prevention, we’d love to hear from you!
Why join us?
- To be part of a fantastic supportive team.
- Work for an organisation that values a positive and inclusive culture.
- Fully remote working.
- Competitive salary of £31,171 – £37,340 PA (depending on experience)
- 29.5 Days Annual Leave Plus Bank Holidays.
- Option for full time colleagues to compress hours and work a 9 day fortnight.
- Healthcare cover and employee assistance programme.
- Enhanced Sickness, Maternity and Paternity pay.
- Great supportive culture with generous professional training and development programmes.
- For full details see our recruitment pack
We are a national breast cancer charity focussed entirely on breast cancer prevention: We fund scientific research into environmental and chemic

Churches Conservation Trust (CCT) is the national charity caring for historic churches at risk. As the operator of the third largest heritage estate in charitable ownership in the UK, our 356 historic churches include examples of irreplaceable architecture, archaeology and art from 1,000 years of English history.
CCT has an international award-winning reputation in heritage conservation and regeneration. All churches in our care are listed, mostly Grade I and II*, and some are Scheduled Ancient Monuments.
Without our care, these buildings might have disappeared entirely. Instead, they are enjoyed as social, tourism, educational and cultural resources, kept open, in use, and living once again in the heart of their communities.
Overall job purpose
The future of CCT’s outstanding collection of historic churches depends on us supporting communities around our churches caring for, opening, using and raising money for them. The Lead Local Community Officer will play the prime role in ensuring that local people are engaged, recruited, trained and supported.
The Lead Local Community Officer will lead the regional team of Local Community Officers to support, recruit, liaise with and develop volunteer and community supporters to care, open, use and raise money for the CCT’s collection of historic churches.
They will head the Church Planning process for the region, ensuring every church maintains and develops their co-created Church Plan.
The closing date for receipt of applications is 9am on Friday 12th September 2025.
The interviews will take place in Northampton on Wednesday 24th September 2025. Please note that the interview date and location have been specifically chosen according to the availability of the panel.
As part of our recruitment process, we undertake candidate psychometric testing, you will receive an email following your application submission asking you to complete a series of activities.
All successful applicants will be subject to a basic DBS, references and right to work checks.
We are a Disability Confident Committed Employer. Candidates who declare that they have a disability and who meet the essential criteria for the job will be offered an interview.
If you have any queries about this role, or if you have a disability and wish to request a reasonable adjustment at any stage of the recruitment process, please contact us.
We are an inclusive employer and offer equal opportunities to all regardless of an individual’s age, disability, gender identity, marriage or civil partnership status, pregnancy or maternity, race, religion or belief, sex and sexual orientation.
We are not a licensed sponsor at this time. Any offer of employment will be made subject to valid right to work in the UK being provided.
The client requests no contact from agencies or media sales.
Are you passionate about supporting parent-carers of children and young people with special educational needs and disabilities (SEND)? Our client, a respected West Sussex-based charity, is seeking a dedicated Benefits Service Advisor to join their small but impactful team, in a part-time role.
In this role, you’ll provide personalised advice and guidance on Carers Allowance, Disability Living Allowance (DLA), and Personal Independence Payment (PIP). You will support parent-carers through every stage of the benefits process — from initial applications to appeals — and contribute to the development of key resources and toolkits. Occasional travel within West Sussex will be required for meetings and roadshows.
What we’re looking for:
- Proven experience in welfare and benefits advice (especially DLA, PIP, Carers Allowance)
- Strong understanding of the challenges faced by families of children with SEND
- Excellent communication, organisational, and writing skills
- Comfortable working independently and remotely
- Experience using Charitylog or similar CRM systems
This is a fantastic opportunity to make a real difference in the lives of families who need it most.
In return, you’ll receive:
- £28,000 pro-rata salary (actual salary £22,400)
- Part-time, 28 hours per week (To be worked across 4 or 5 days a week). The charity is open to less hours, if you are looking to work less hours.
- Permanent.
- The majority of your time will be remote/ home based, and will suit someone living in or close to West Sussex to be available for in person drop-in advice sessions once a month, and roadshows which take place in West Sussex.
- The ability to drive, with access to a car, is essential. Travel expenses will be covered
For more information, please apply today, as the charity will review applications, and interview on a rolling basis.
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Churches Conservation Trust (CCT) is the national charity caring for historic churches at risk. As the operator of the third largest heritage estate in charitable ownership in the UK, our 356 historic churches include examples of irreplaceable architecture, archaeology and art from 1,000 years of English history.
CCT has an international award-winning reputation in heritage conservation and regeneration. All churches in our care are listed, mostly Grade I and II*, and some are Scheduled Ancient Monuments.
Without our care, these buildings might have disappeared entirely. Instead, they are enjoyed as social, tourism, educational and cultural resources, kept open, in use, and living once again in the heart of their communities.
Overall job purpose
This is a fundamental role within our South regional team, internally the role is known as Local Community Officer.
The future of CCT’s outstanding collection of historic churches depends on communities supporting their local CCT church with funds, events, inspiring interpretation, visitor services and preventive conservation. The Local Community Officer will engage and support communities and volunteers to care for 29 historic churches across Kent, East Sussex, West Sussex, ensuring each site achieves agreed standards.
We have recently published our TRUST values, which outline the behaviours and expectations that act as our foundations at CCT. We have attached the pack, outlining each value, which we will also be using as part of our shortlisting and interview process to find the right candidates that align with our values.
If you would like to apply for this role, please visit our recruitment portal to begin your application. You will be asked to submit a CV and a short supporting statement (max 2 sides A4) outlining why you’d like to apply and how you fulfil the person specification for this post, so you’ll need to refer to the job description.
The closing date for receipt of applications is 9am on Monday 15th September 2025.
The interviews will take place in Northampton on Tuesday 23rd September 2025. Please note that the interview date and location have been specifically chosen according to the availability of the panel.
Please note: As part of our recruitment process, we undertake candidate psychometric testing, you will receive an email following your application submission asking you to complete a series of activities.
All successful applicants will be subject to a basic DBS, references and right to work checks.
We are a Disability Confident Committed Employer. Candidates who declare that they have a disability and who meet the essential criteria for the job will be offered an interview.
If you have any queries about this role, or if you have a disability and wish to request a reasonable adjustment at any stage of the recruitment process, please contact us.
We are an inclusive employer and offer equal opportunities to all regardless of an individual’s age, disability, gender identity, marriage or civil partnership status, pregnancy or maternity, race, religion or belief, sex and sexual orientation.
We are not a licensed sponsor at this time. Any offer of employment will be made subject to valid right to work in the UK being provided.
The client requests no contact from agencies or media sales.
About the role
Are you someone who enjoys working with others and making a difference by supporting a dynamic team? If you're looking for a role where no two days are the same, with exposure to a range of different work and people, this opportunity at the Nuffield Trust could be perfect for you.
You may have prior experience in an administrative assistant role, perhaps in a policy communications, operations or stakeholder engagement team. More importantly, you will have logistical management skills; exceptional attention to detail; problem-solving abilities; and strong interpersonal skills. You'll need to smoothly manage competing priorities with flexibility, diligence, and a friendly demeanour.
This role presents an exciting chance for someone with these relevant skills to immerse themselves in the realm of public policy and research. If you're eager to develop your skills and grow in a supportive and dynamic environment, we encourage you to apply.
You’ll spend your time:
- Supporting the Communications & External Affairs Team by organising meetings, assisting with event planning, updating stakeholder databases and coordinating social media content with the Media & Public Affairs Manager
- Providing administrative assistance to the Director of Communications & External Affairs, including diary management and travel arrangements.
- Supporting the Operations Team with a range of administrative tasks including processing invoices, supporting recruitment and onboarding, maintaining IT archives and contributing to larger team projects as needed.
- Coordinating the Trust’s internal operating committees including risk steering, IT and data strategy groups.
We’d really like to meet you if you:
- Enjoy variety in your work and are adept at multitasking
- Work calmly under pressure and to tight deadlines.
- Demonstrate first-rate organisational skills and the ability to plan ahead and prioritise multiple tasks effectively in order to meet deadlines.
- Have strong IT skills, particularly Microsoft Office.
About us
The Nuffield Trust is an independent health think tank. We aim to improve the quality of health care and health policy in the UK by providing evidence-based research and policy analysis and informing and generating debate.
Benefits
The Trust offers a competitive benefits package including a defined contribution pension scheme (with 14% employer contribution), death in service insurance, and an Employee Assistance Programme. Eligible employees also have access to a number of other benefits including interest-free travel loans, a cycle to work scheme, and enhanced carers, maternity, paternity and parental leave and pay. We operate a hybrid working policy and flexible start/finish times around core hours of 10am to 3pm. Due to the nature of this role, we expect 50–60% attendance in the office (typically Tuesday-Thursday) to assist with relevant on-site activities.
Annual leave is 28 days per year. This rises to 30 days per year on completion of 5 years’ service with the Trust. All Annual leave is calculated pro rata for part time positions.
The Trust also encourages personal development and training programmes for all employees.
How to apply
To learn more about the role, please download a copy of the Candidate Brief.
To apply, please go to The Nuffield Trust Recruitment site and complete the online application process before midnight on Friday 12 September.
Please include a covering letter outlining your suitability for the role, highlighting in particular your experience of managing a large and varied workload from a range of colleagues and stakeholders.
When preparing your application, please bear the following in mind with respect to the use of AI. The Nuffield Trust values authenticity and wants to understand your unique experiences, perspective, and personality. We acknowledge that AI can be used to refine responses, but this should not replace your own thinking. It is your unique style and experiences that will make your application stand out.
Equal opportunities
The Nuffield Trust is committed to being an equal opportunities employer. We wish to ensure that all applicants are treated fairly and appointed solely on their suitability for the post irrespective of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation.
The diversity monitoring questions in the application form are optional and will not be shared with the selection panel. The selection panel will only have access to your CV and your responses to the application questions.
Offers of employment will be conditional upon the receipt of two satisfactory references. Applicants must also have the right to work in the UK. For further information please visit the UKVI website.
Reasonable travel expenses to attend an interview can be claimed.
Strictly no agencies.
Evidence for better health care
The client requests no contact from agencies or media sales.
Tender is an arts charity working with children and young people to prevent domestic abuse and sexual violence through creative projects. Our programmes are safe, enjoyable, age-appropriate spaces where young people can engage with sensitive topics and “rehearse” for real-life scenarios. Participants are encouraged to be both consumers and producers of learning through script-work, role-play and creative media such as films and art. Throughout, we enable young people to explore their choices, rights and expectations in relationships and to recognise the early warning signs of abuse.
We have grown rapidly in recent years, and now have an exciting and varied programme of work which is funded from a wide range of sources. We have long-standing, high-value relationships with organisations such as the Mayor’s Office, Esmée Fairbairn and Clifford Chance, and continue to grow our income from a range of supporters from trusts, foundations, corporates, individuals and community fundraisers.
We now have a need for an Officer to work closely with the Development Director and CEO in developing our corporate income stream, managing the accounts of existing corporate partners and generating income through securing new corporate partnerships. These partnerships will generate both donations and earned income, with corporate partners contracting Tender to deliver workplace training. You will also work closely with our Corporate Advisory Board, which includes a diverse, ambitious group of professionals who are supporting us to maximise our corporate income stream. This role will involve a diverse range of work, from identifying prospects, creating compelling funding approaches and workforce training pitches, through to successfully managing relationships with corporate partners.
We are looking for someone who has:
- Experience in researching and developing prospect lists for priority industries and implementing new business campaigns which will secure multi-year high value partnerships, both for workplace training and donations
- Experience of selling training programmes to businesses
- Experience in developing engaging and impactful partnership proposals and training propositions
- Ability to work independently
- Excellent interpersonal skills and the ability to develop strong relationships at all levels
The main purposes of the Development Officer role are:
- Working with the Development team to collectively achieve annual fundraising targets exceeding £2m per year
- Selling workplace training and donation opportunities to corporate partners across a range of industries, but in particular the legal and financial services sectors
- Supporting the CEO and Development Director to increase Tender’s workplace training delivery in order to achieve income targets through sales
- Contributing to applications and events in support of fundraising from other sources
The client requests no contact from agencies or media sales.