Customer Relationship Manager Jobs in Tower Hamlets, Greater London
Supporter Donations Assistant
Fixed term contract – x2 positions available for 5 months from 1st August – 31st December 2024
Full time (34.5 hours) - we are open to a conversation about how you work these hours
Location - Split between home and our London Office : minimum 1-2 days per/week in the office - *training provided in London office
London: £24,500 - £27,500 per/annum
National (home-based): £21,528 - £24,000 per/annum
Looking to gain behind-the scenes, operational supporter care experience within a large and successful charity? Keen to contribute to the work of a busy, friendly, and high-performing team? We have the ideal role for you...
About the role
The Supporter Care department is looking for a Supporter Donations Assistant to join our Supporter Donations Processing team for our Peak Season – this role becomes available each year to help us with the influx of donations we have around our headline fundraisers including Coffee Morning, Go Sober and our Macmillan Ball.
You’ll be accurately processing high volumes of manual income from various payment methods, inputting donations from our supporters on our income allocation system, creating meaningful personalised thank you letters and cards. In addition, you will undertake a range of admin duties in general support of the smooth and effective operation of Supporter Donations as a whole.
You’ll be working across multiple systems – CRM, SMS (internal income system), Sharepoint, DotDigital, Raisers Edge, Microsoft Outlook & Office and be expected to use initiative to follow internal process maps and documents to independently complete your work. We’re always open to doing things better, so welcome a proactive approach to efficiencies that we can make in the team.
You may also be required to work with our two other teams within Supporter Donations – Donations Queries & Gift Aid to assist them in resolving queries from our supporters and helping to process and claim Gift Aid sponsorship forms.
You will liaise with stakeholders across the organisation including our Finance team, colleagues across Supporter Care, Relationship Fundraising Managers and product teams in order to accurately thank and process supporter donations received by Macmillan across all channels, process event registrations & donations and restrict income where required. You will be delivering recognisable, high quality Macmillan correspondence in line with Brand and Strategy guidelines and messaging.
Initial training is due to be delivered in the London office - arrangements to be discussed dependent on contractual location
We would love to hear from people who:
· Passionate about delivering high quality supporter correspondence in line with Macmillan’s brand and tone of voice
· Driven to meet and exceed targets and always meet deadlines
· Have excellent attention to detail and ability to deliver accurate work in a timely manner
· Happy working independently on repetitive tasks and can cope with high-volume data processing
· Are able to distinguish and deliver supporter and internal teams requests
· Able to pick up new technical systems and complex processes quickly
· Excited to work flexibly within a large, fast-paced team
Recruitment Process
Application deadline: 31st May
First interview dates: w/c 3rd June
To ensure fairness and consistency to select the best candidate for this role, all our applications are anonymised up until an interview has been confirmed.
About the role:
Kinship is in our third year of delivering the first national peer support service for kinship carers in England. We are looking for a new Associate Director of Peer Support and Community to build and develop our model and to take the team to the next phase of growth and impact.
Your first priority will be to oversee delivery of the Department for Education national Peer Support Service contract in England. You will lead the development of our hub and spoke model, with an enhanced offer of national resources and support together with a continued focus on on-the-ground support for kinship carers to set up and sustain a network of peer support groups. You will ensure all members of the team have clarity and are empowered to meet new targets and ways of working.
The role will also lead on the strategic development of peer support approaches in Wales (for which we are seeking funding), ensuring innovation and good practice is shared across the nations.
Kinship peer support groups are powerful levers for change in local, regional and national ecosystems. Your team will ensure that every kinship carer in England and Wales has access to a peer support group, or support to set up and create their own. The team will be purposeful about offering developmental support to all kinship peer support groups, including independent groups, ensuring they remain or become sustainable. And that they have resources, training and peer networks to support this.
Reflecting our strategic focus on developing our Kinship Community of more than 10,000 kinship carers across England and Wales, you will lead a new community strategy, co-ordinating the development of opportunities for community connection and community power. This will include taking leadership for developing the Kinship model of community engagement and integrating across all our ‘in person’ and digital services and activities.
You will ensure a collaborative approach with services, alignment with national and local campaigning activity, and work closely with marketing and communications colleagues to support kinship carer reach and engagement with our community offer.
We’re taking an integrated approach to our services, so you’ll collaborate well across teams to ensure that support groups and their leaders have easy access to high quality advice, information and training. The team will need to work closely with colleagues delivering our new training and support contract, funded by the Department for Education.
Key responsibilities include:
- Innovation of the Peer Support Service.
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Develop and rollout peer support and community strategy and operational plan.
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Implement monitoring and evaluation and impact tools for timely and accurate reporting of activity and engagement.
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Work with the Development team to develop proposals for the community and peer support which are ready for fundraising and business development.
Essential requirements include:
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Substantial experience in scaling a national service or programme with high quality outputs. This includes overseeing delivery, strategic planning, budgeting, managing delivery, meeting KPIs, stakeholder engagement and reporting to funders.
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Experience of governance and managing risk on high profile service delivery.
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Experience of effective budget management.
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Significant experience of leading the development and delivery of peer support services.
Key dates:
- Deadline - 9am on Monday 10 June 2024
- 1st interview - Friday 14 June 2024 (online) - TBC
- 2nd interview - Tuesday 18 June 2024 (in-person) - TBC
How to apply:
We will ask you for your CV and to respond to the following five questions via the Applied platform. Please note that all answers will be viewed anonymously by reviewers and CVs will not be viewed until after this sift has happened. This is the first opportunity to demonstrate your experience and to stand out in the recruitment process. Reviewers will not see all your answers together until the end and will be marking on the strength of the response to each question. You will have max 250 words per answer.
Questions for application (along with CV):
1. Outline why you want to work at Kinship in this role, and how your values align to the Kinship ones? Please include a bit about your experience in this section.
2. Please give one example of when you have had to develop from scratch OR innovate a national service. Please include what the service budget was, what you did and what the outcome was.
3. This service is a high-profile contract, funded by the Department for Education. Targets and SLAs need to be met while providing impact for kinship carers. Please give a previous example of how you’ve delivered and met targets with high quality outputs.
4. You’ll be leading a team who has been through a restructure, with new staff starting and a new model to develop and embed. You will need to work at pace, while providing strong leadership and clarity to the team. How would you approach the first three months, what will you prioritise and what will you need?
5. Given the strategic ambition of Kinship, the context in which we work and this role as Associate Director of Peer Support and Community, where do you see the opportunities and risks for the service in the next 1-2 years? How would you prepare or mitigate them?
We support kinship carers in their homes and communities, giving advice and helping them work through problems to find the best way forward.
The client requests no contact from agencies or media sales.
Role: Philanthropy & Partnerships Manager
Reporting to: Senior Philanthropy & Partnerships Manager
Purpose of job: To work as a key part of the Philanthropy and Partnerships Team, line managed by the Senior Philanthropy and Partnerships Manager, and accountable to the Museum’s Director. This role will bring in vital income from trusts, foundations, corporate partners and individuals to deliver the business plan. This role has responsibility for achieving income targets by collaborating across all departments to understand and translate fundable and core activities into compelling cases for support.
Working pattern: 35 hours per week, usually worked from 10 – 6pm. Flexible/hybrid working offered for up 40% of hours to be worked from home.
Contract: Permanent
Salary: c£36,000-38,000 depending on experience
Who we are looking for:
- You will be our ideal candidate if you are a high performing and target driven person, who enjoys working in a fast paced and rewarding environment.
- You will have a track record of securing grants, gifts and donations from individuals, trusts, foundations or corporate supporters.
- You will have a solid understanding of the principles of successful relationship stewardships, across a diverse group of donors, funders, patrons and partners.
- You will be responsible for contributing to and implementing the Museum’s Philanthropy and Partnerships Strategy, in consultation with the Senior Philanthropy and Partnerships Manager and Directors, which will maximise income from individuals, corporate supporters and grant-giving organisations.
- You will be confident working both independently or collaboratively, as required, to meet ambitious targets, often within tight timeframes.
- You will be responsible for researching and identifying suitable supporters and trusts and foundations, for which you will produce high-quality proposals and applications, liaising with colleagues to collate information and supporting documentation as required.
- You will have excellent written and organisational skills; be able to juggle multiple priorities and work across diverse departments; and manage relations with a range of supporters and funding bodies, including timely submission of reports.
- This is an excellent opportunity for a person with experience in one of the specified areas of fundraising, such as trusts and foundations, individuals or in corporate support, who is looking to expand their experience across the full range of philanthropic and partnerships activity.
Key objectives in first 6 months:
- Established position as a trusted and valued colleague within the Museum team
- Contributed towards a new philanthropic strategy for building income from established and new supporters, including corporate supporters, trusts and foundations and statutory sources, and made demonstrable progress in raising revenue in line with this
- Successfully managed existing relationships with funders including stewardship of supporters, grants and reporting as required
- Submitted new funding applications and researched and developed new prospects for funding and securing actual income to an agreed target
- Worked productively and positively with committees, senior volunteers and consultants to have established personal credibility with the key influencers in these groups
Key Responsibilities:
Supporter Identification, Communication and Cultivation
- Identify, research and develop a pipeline of trusts and foundations prospects, ensuring that relationships are well managed and planned for first, second and third requests for funding, as appropriate.
- Identify, research and approach corporate partnership prospects to support agreed priorities such as exhibitions and programmes
- Work closely with colleagues in Events, Commercial and Communications to promote corporate sponsorship packages, including working on communications and campaigns that encourage uptake and renewal
- Crafting compelling and engaging letters, proposals and applications to potential and existing supporters
- Collate social impact statistics and create an internal bank of resources that communicate our work articulately and passionately
- Reporting to funders by working with consultants and colleagues to write well-crafted and timely reports, highlighting the difference that a supporter's contribution has made, with accurate financial data and spend against projects, to draw down grants as required
- Ensure that supporters are contracted and acknowledged appropriately; including personally, on website, on site and/or in printed materials as appropriate, and ensure all agreed benefits are delivered
- Maintain and create accurate records on submissions, outcomes and correspondence using the Museum CRM system
- Working closely with the Finance team to monitor payment terms and dates
- Provide monthly updates on progress against targets to the Senior Philanthropy and Partnerships Manager, including planned proposals and income forecast, pledged and paid.
- Contribute toward updates to quarterly Board reports, including actual income achieved in relation to revenue targets
- Work closely with colleagues in Visitor Engagement & Communications to promote Foundling Friends scheme, onsite donations and to create communications that encourage renewal and engagement
Organisational Culture & Infrastructure
- Contribute to a successful philanthropic/fundraising income generation plan that enables the delivery of the Museum’s ambitious business plan
- Work collaboratively with the Philanthropy and Partnerships team, consultants and colleagues across the organisation to ensure that the work of the Philanthropy and Partnerships team is fully integrated and supports the delivery of Museum’s overall objectives and business plan
- Support the all the Museum’s philanthropic activities including cultivation events and stakeholder management
- Represent the Museum at internal and external networking opportunities, developing existing and new supporter relationships
- Work successfully to achieve the Philanthropy and Partnerships team’s fundraising targets as well as personal revenue targets, showing growth in activity and results
Person specification
Essential:
- Proven ability to manage and cultivate a list of active and significant supporters
- Experience of writing funding proposals, bids and applications with a track record of success
- Demonstrable excellent written and verbal communication skills and ability to write high quality successful proposals, applications and reports
- Strong attention to detail and financial literacy
- Experience of managing supporter journeys with an insight into why people give to arts and culture
- Demonstrable evidence of meeting targets and working in a target driven environment
- Knowledge of GDPR compliance, due diligence processes, UK tax laws and Gift Aid
- Exceptional influencing, negotiation and diplomacy skills
- Ability to think and operate strategically and provide flexible solutions
- Able to deliver to demanding deadlines and with a hands-on approach
- Excellent IT skills including CRM databases, Microsoft 365 and SharePoint
- Ability to self-motivate, work as part of a small team, and support colleagues, even under pressure
- A commitment to excellence and professionalism
- Appreciation of and support for the aims, values and ethos of The Foundling Museum
- A right to work in the UK
Desirable:
- Experience of fundraising via trusts, foundations, corporate philanthropy or individual giving schemes
- Experience of working with senior volunteer boards
- Experience of designing and managing digital fundraising campaigns
The Philanthropy & Partnerships team
In Autumn 2023, Foundling Museum delivered a successful, ambitious capital campaign to secure the future of the Museum through a variety of supporters, from individuals, major supporters and trusts/foundations.
The Philanthropy team is responsible for the funding revenue needs of the Museum, which for 2024-25 is c£800,000, making up approximately 36% of total income.
The post of Philanthropy and Partnerships Manager will deliver against personal targets toward this goal. Remaining income includes Arts Council England National Portfolio funding, NLHF funding, core earned income (admissions) and trading activities (retail and venue hire).
The Philanthropy and Partnerships team collaborates closely with the Director, Chair of Trustees and Development Consultants and across all departments to understand and translate fundable and core activities into compelling cases for support. Across a year the team raises vital income for exhibitions, learning and participation activities, events, capital projects, an established endowment fund and unrestricted revenue income.
Interview timetable & how to apply
Closing date: Thursday 23 May 2024 at 10am
First interview date: Wednesday 5th June 2024
Second interview date for shortlisted candidates: Wednesday 12th June 2024 TBC
To apply please click on the apply button at the bottom of the page , you will be taken to our website and then on to application portal where you will be asked to upload:
· A comprehensive CV* giving details of relevant achievements in recent posts, as well as any relevant education and professional qualifications that are appropriate to the post
· A covering letter* that clearly states why you are interested in this post. Please also tell us what makes you a good fit for the role, for example, giving evidence of your ability to match the criteria outlined in the Person Specification
· Details of your notice period and names of 2 referees, together with a brief statement of the capacity in which they have known you, and an indication of when in the process they can be contacted (please note we will not contact your referees without your express permission)
· Telephone numbers (preferably daytime and evening/mobile), which will be used with discretion
*Please get in touch with us directly if you would prefer to send your CV and cover letter via video application
The Foundling Museum is the only cultural institution in the UK to celebrate the lives of care-experienced people, and those who care for them.
The client requests no contact from agencies or media sales.
Fundraising Manager
We have a fantastic opportunity for a Fundraising Manager to become a vital part of a small, friendly and ambitious fundraising team.
Position: Fundraising Manager
Location: Hybrid working – primarily homebased with occasional travel to Maidenhead
Salary: £34,978 per annum
Contract: Full time, permanent
About the role:
The fundraising team raise approximately £400K annually and aspiring to grow by over half a million by 2025. You will be responsible for leading and growing income via the charities Corporate Partnerships and Sporting Challenges. The ideal candidate will have high-level experience in corporate fundraising.
Key responsibilities include:
- Provide excellent account management to some of the charities existing and new corporate relationships.
- Carry out effective prospect research.
- Engage companies in our sporting challenges.
- Nurture effective relationships with corporate partners to achieve the best outcomes for the charity.
- Manage and grow the charities portfolio of challenge events to maximise income from this fundraising stream to achieve and exceed set income and expenditure targets, offering opportunities for engagement, and fundraising across the calendar year.
- Plan and deliver the marketing and recruitment of a range of events, including the London Marathon and other major running, hiking, cycling, swimming, skydiving and ultra-challenges.
- Coordinate and create content for the Fundraising Team communications via social media and digital communications to increase engagement from supporters.
- Create and manage annual budget lines to ensure income and expenditure meet set financial targets to maximise a return on investment.
- Monitor and report on income and expenditure for the relevant budget lines.
- Actively participate in team meetings.
- Attend key fundraising events and annual conference.
About you:
To be successful in this role you will have:
- A proven track record of successfully managing a charity’s corporate partnerships and sporting challenges.
- Good knowledge of the principals of customer service/supporter care and donor development.
- Sound knowledge of GDPR and the impact on fundraising in terms of on-going consent and deletions of donors.
- Significant experience of working within a charity in a similar fundraising role.
- Experience of developing new fundraising products and building a programme of engagement to grow fundraising income.
- Experience of managing events, preferably sporting challenge events.
- Excellent digital skills with experience of using a variety of online platforms, including website editing, image re-sizing, social media, and e-news content creation.
- Experience of using a CRM database to maintain data accurately, and an understanding of how to extract and evaluate information.
- Strong presentation, negotiation and influencing skills with a creative and entrepreneurial outlook.
- Strong project management skills.
- Excellent MS Office skills in the use of email, Word and Excel and PowerPoint.
- Use of social networking sites such as Facebook and Twitter including knowledge of a content management system for updating websites and images.
Other roles you may have experience of could include: Fundraising, Corporate Fundraiser, Fundraising Manager, Regional Fundraising Manager, Fundraiser, Fundraising, Corporate Fundraiser, Events Fundraiser, Corporate Partnerships Manager, Major Donor Fundraiser, Challenge Events, Events Fundraising, Sporting Events Fundraising, Individual Giving, Donor Fundraiser, Corporate Fundraising Officer, Fundraising Executive, Donor Partnerships etc.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Your role will be to further develop and deliver a range of events and initiatives that the Harlequins Foundation offers to its supporters to help us to raise the funds we need to deliver our programmes. As the charitable arm of the Club, we deliver a variety of programmes aimed at achieving improved outcomes for education and employability, wellbeing and inclusion. The role will play a key part in delivering high-profile fundraising events while building the Foundation’s engagement with different communities and supporter types, being instrumental in delivering campaigns and events to engage new audiences with the Foundation’s purpose.
As a proactive and enthusiastic person, you'll need to be adept at managing multiple projects and events concurrently. Working closely with the Head of Fundraising and Engagement and within a small Fundraising team, the successful applicant will be responsible for delivering events from Harlequins matchday activations to Foundation fundraising events.
You will develop key relationships within the Foundation and Club’s network of supporters, suppliers and delivery partners and manage a portfolio of events and activities for a range of supporter groups.
The successful candidate will be experienced in planning and delivering a variety of events, ideally within the charity sector with a focus on fundraising. An ability to provide exceptional experiences, catering to different audiences including both sports fans and high-net worth individuals as appropriate. Some weekend and evening working will be required as part of the role.
Key Responsibilites
- Support the development and delivery of a varied portfolio of events and fundraising activities to meet agreed objectives, all of which reflect the spirit of the Harlequins Foundation
- Deliver high quality supporter care and stewardship, ensuring a quality experience for supporters at all events that reflect the values and identity of the Foundation, and build long-term relationships with our supporters
- With support of the team where relevant, co-ordinate event logistics; including but not limited to sales, bookings and liaison with supporters and suppliers, material production, event marketing and promotion, set up, and delivery
- Maximise income from our portfolio of events and fundraising activations.
- Ensure relevant processes and policies are in place to deliver a successful, profitable events programme
- Oversee the management of fundraising systems and platforms to create the best possible experience for donors and participants
- Assist with all fundraising aspects of events including sourcing, recording and storing auction prizes and working with the team to manage auction fulfilment
- Regularly review the performance of events and fundraising campaigns, make recommendations for improvement, and support decision-making regarding fit of new opportunities for the Foundation
- Cultivate and maintain excellent working relationships with key stakeholders, including but not limited to Harlequin FC, their partners and sponsors, Quins Supporters Association (QUINSSA), Harlequins Players Association (HPA), event delivery partners and suppliers
- Represent the Foundation both internally and externally, acting as an ambassador for the Foundation and advocating for our work
Person Specification
Qualifications and Experience
- Educated to degree level or demonstrable equivalent experience
- Exceptional events management and project management experience; managing a range of events and budgets in size, profile and scale
- Excellent organisational and administrative skills including budget and project management
- Experience of delivering fundraising events and activations that can engage supporters
- Ability to build excellent relationships especially with supporters, partners, ambassadors and suppliers
- Strong team player and project leadership, ensuring clear and regular communication with the team and stakeholders as appropriate
- Competent user of Word, Excel, PowerPoint, and experience of CRM systems and project management tools
- Experience of working within the sports charity/sports sector
- Experience of working with high-net-worth individuals or celebrities would be an advantage
Skills, abilities, and knowledge
- Highly organised with excellent planning and coordination skills and a meticulous attention to detail
- Strong communications skills and decision-making capabilities.
- Understanding of events delivery, and sports/charity industry
- Strong financial literacy and proven budget management experience
- Demonstrates both creative and operational thinking and judgement
- A good knowledge of health and safety requirements around event delivery
- Able to think long-term and support the strategic development of the Foundation
- Excellent stakeholder management skills with the ability to differentiate your delivery to meet the needs of the audience
- Ability to keep calm under pressure and maintain a clear head, anticipating risks and solving problems
- Experience in managing a diverse workload with multiple deadlines, deliverables, and stakeholders and to be able to prioritise when needed
- Excellent negotiation skills with proven record of accomplishment
- Hands on, with the ability to lead from the front and support the delivery of our work
- A commitment to safeguarding children, young people, and vulnerable adults
- An understanding of and a commitment to equal opportunities issues both in the workplace and the wider community
Applying for the role
To apply for the role, you must fill out an application form and send it along with a cover letter outlining your suitability for the role.
Applicants are strongly advised to read the person specification closely and ensure their cover letter demonstrates how they meet the criteria for the role. CV’s or emails expressing an interest in the position without completing the online application form will be disregarded, although you are welcome to include one with your application.
All applications will be reviewed on a rolling basis, so we encourage all applicants to apply as soon as possible.
Delivering programmes in our communities that primarily support young people to develop the Essential Skills, enabling success on and off the pitch.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Hours: 37.5 hours per week FT but part time will be considered
Location: Hybrid home and working across Citizens Advice Hounslow (CAH) sites in London Borough of Hounslow 60/40 or 50/50 depending on requirement
Citizens Advice Hounslow is a well-established charity operating in the London Borough of Hounslow, supporting over 10,000 clients a year. You will be part of our wonderful team of staff and volunteers committed to do their best for anyone in need of our help. To sustain our service, we now require a dedicated Training & Development Manager.
Job Purpose
- Lead training and development for all colleagues (Staff and Volunteers) and guide people through the Adviser Learning Programme (ALP)
- Drive our recruitment and retention strategy for volunteers
- Develop and deliver our Training and Development Plan
This pivotal role will be responsible for the selection, training and deployment of our volunteers across all service areas. A key focus will be to facilitate effective training pathways for paid staff and volunteers. You will be required to design and deliver group training sessions, and monitor trainee progress and development through structured training programmes.
For more information about the role, please download the Job Description and Person Specification attached.
We offer a range of employee benefits, including 25 days annual leave plus bank holidays and days between Christmas and New Year, pension contribution, training and opportunities to continue your professional development, employee assistance programme.
HOW TO APPLY:
Please send us your CV and Cover Letter (maximum two A4) showing how you meet the points in the Person Specification via the apply button
Please note: We are unable to respond to applicants who have not been shortlisted. We reserve the right to close this vacancy as soon it has been filled, therefore if you are interested please submit your application as early as possible.
We consider applications from all applicants who meet the person specification irrespective of sex, gender reassignment, marriage or civil partnership status, pregnancy and maternity, sexual orientation, race, religion or belief, age, or disability.
Please send us your CV and Cover Letter (maximum two A4) showing how you meet the points in the Person Specification
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
The role
As National Support Coordinator you will provide support to our members living with a rare neuromuscular condition, myasthenia, their families, and carers. You will work alongside three additional National Support Coordinators and a Benefits and Welfare Officer, ensuring our members receive the support they need, via telephone, zoom meetings and email.
We are looking for someone that is willing to work a Monday, Wednesday and Thursday. There may be the need to occasionally work during weekends and evenings and therefore there is a need to work flexibly when required. All evening and weekend work is agreed in advance.
Who are we looking for?
The successful candidate will have a minimum of 2 years’ experience of working within the charity/healthcare sectors or of a similar role.
A keen interest in or a knowledge/experience of charitable support provision is essential. We are a looking for an innovative self-starter to join our small national team of 15 staff. You must be an excellent communicator, with experience of using databases, ability to meet deadlines and work on your own initiative. if this sounds like you, we would love to hear from you.
Who are we?
Myaware is the only charity in the UK dedicated solely to the care and support of people affected by myasthenia.
We are working hard to raise awareness, as it is a little-unknown condition. We provide support for people with myasthenia and their families, whilst offering advice and tips for living with the illness.
We also fund the research that brings us closer to finding a cure as well as funding specialists nurses and advisors.
Members of myaware have full access to a wide range of support services and events including access to specialist benefits advise.
Myaware supports people with myasthenia and their families. We campaign for better medical services for people with myasthenia and work to inform medical professionals.
The myasthenia’s are a group of neuromuscular conditions. They are rare but also manageable and can affect anyone, regardless of age, gender, or nationality. Myasthenia gravis, ocular myasthenia, and Lambert-Eaton myasthenic syndrome are autoimmune conditions whereas congenital myasthenic syndrome is caused by an inherited genetic fault. It is thought that there are approximately 20,000 people currently living with myasthenia in the UK.
Benefits
- Generous holiday allowance
- Perkbox account (global benefits and rewards platform)
- Group Life Assurance after 6 months of service
- NEST workplace pension scheme
- Free inhouse staff benefits and welfare advice
- Investment in your personal and professional development
Candidates should submit their CV and covering letter.
PLEASE NOTE THIS POST MAY CLOSE EARLY IF WE FEEL WE HAVE ENOUGH SUITABLE APPLICANTS.
Only applicants that can work the requested hours and have submitted a tailored covering letter will be considered for this position.
The client requests no contact from agencies or media sales.
About the role
Our Surrey Volunteer Recruitment Manager (VRM) works closely with VRMs in Herts and London and our marketing team to promote the MCR programme to organisations and individuals. The purpose is to recruit committed volunteers who will mentor a young person in their school for one hour a week during term time. Based from home, our VRMs work closely with the wider MCR team ensuring a balance of autonomy and support. Travel to meetings, events and the Hertfordshire office are all reimbursed.
Key responsibilities:
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Recruit volunteer mentors to reach monthly targets both through engagement in the community and with organisations
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Source and attend in person and remote events to recruit volunteer mentors
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Clearly communicate the charity's purpose and the benefits to young people and mentors, developing purposeful relationships with prospective mentors and organisations through face to face meetings and presentations
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Work with colleagues to deliver on mentor recruitment plans and share best practice
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Working closely with the VRMs in Herts and London and our marketing team manage effective recruitment campaigns
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Manage systems to evaluate and assess effectiveness of strategy and practice
About you
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Experience of and expertise in relationship-building on an organisational and individual level
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Experience presenting compelling and emotionally engaging information sessions to stakeholder organisations and individuals
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Experience and understanding of the importance of recruiting a diverse range of volunteers
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Can-do, proactive, flexible, solution-focused attitude
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Belief in young people’s potential, modelling motivation, commitment and resilience
You may have experience of mentoring, volunteering or the third sector. You will be a people person, open minded and equally comfortable presenting to large audiences and engaging on a one to one basis.
About us
MCR Pathways is an award-winning charity established in Glasgow in 2007. Our mentoring programme is now delivered in schools across the whole of Scotland as well as Hertfordshire, Surrey and, soon, West London. Our passionate team is dedicated to helping Surrey's most vulnerable young people gain in self-confidence, identify their skills and recognise and fulfil their potential. Our vision is for all young people to experience equality of education outcomes, career opportunities and life chances. Our in-school mentoring has profound impacts on school pupils in their confidence, wellbeing, achievement and post-school progression. MCR Mentors are volunteers who make and experience a life-changing difference. You will be joining a friendly and supportive team who love what they do and enjoy working with each other. We model our values and many of us are also mentors ourselves.
Benefits of working for MCR Pathways include: Life Assurance - 4 x salary, 33 days annual leave in first year rising to 38 days from 2nd year of employment, additional day off for your birthday, charity worker discounts.
PLEASE DO NOT UPLOAD A CV OR A COVER LETTER AS THESE ARE NOT ACCEPTED. Please upload the application form via Breathe HR. Your application will be rejected without a completed application form (Please check vacancy documents)
If you have any problems with attaching the form, please send it to talent @ bookmarkreading . org
At Bookmark Reading Charity, we exist to change children’s life stories through the joy of reading. Volunteers are vital to our ongoing success at Bookmark and our team are focused on providing them with a positive and rewarding volunteer experience. As a Volunteer Coordinator, you will play a key role in the communications with, support for and retention of volunteers. You will also help develop the volunteer experience across the organisation, ensuring continuity and quality in our volunteer involvement practices.
Primary Responsibilities
- Work with the Volunteer Services Manager to deliver the Volunteer Strategy and Bookmark’s vision
- Deliver mechanisms to maintain or improve volunteer activeness , satisfaction and retention
- Act as primary contact for volunteers, supporting with enquiries and concerns
- Deliver ongoing volunteer stewardship and recognition functions
- Coordinate and facilitate the delivery of events and drop-in sessions for prospective, onboarding and onboarded volunteers
- Deliver continuous development and coordination of other support services, including but not limited to our volunteer messaging platform, engagement resources and the Volunteer Helpline
- Facilitate peer-to-peer engagement opportunities for volunteers
- Conduct, report and advise on volunteer feedback and insights
- Support with delivery of Volunteer Advisory Board
- Support with creation and delivery of volunteer marketing and publicity opportunities
- Deliver prospective and current volunteer communications
- Deliver ongoing volunteer problem-solving and complaints functions
- Provide volunteer references upon request
- Operate recurring volunteer data and reporting functions
- Operate bespoke volunteer programming, including single session delivery
- Liaise with Schools Team to communicate and action feedback and requests
- Manage volunteer vetting and training update procedures
- Deliver ad hoc volunteer engagement functions
- Input and maintain accurate and up-to-date information on our systems, including Salesforce CRM and SharePoint
- Assist Application Support Team to deliver volunteer interviews and processing during periods of high volunteer application volume
- Any other reasonable duties, as required
Person specification
Essential
- Experience of supporting volunteers
- Understanding of the external volunteering environment and relevant implications for volunteering and service delivery
- Excellent organisation and project planning skills
- Excellent communication skills, both verbal and written
- Experience with safeguarding procedures
- Enthusiastic, professional and positive approach with a strong customer service ethos
- Structured problem-solving approach with excellent attention to detail
- Ability to work independently and contribute as part of a team
- Ability to be persuasive, motivating and empathetic when liaising with volunteers and staff
- Proficient in Microsoft Office suite (particularly Outlook, Excel and Word)
- Passionate about our vision and mission
Desirable
- Salesforce and / or SharePoint experience
- Data-driven approach
- Customer service or client support experience
- Experience involving volunteers in youth or academic settings
- Understanding of the legislative and regulatory requirements relevant to volunteers
- Familiarity with the Investing in Volunteers (IIV) quality standard
- Experience as a volunteer
The client requests no contact from agencies or media sales.
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As the Fundraising Partnerships Manager you will be responsible for delivering and managing strategic partnerships between corporate partners and the Harlequins Foundation, building strong relationships with a focus on maximising income and raising awareness of the Foundation’s purpose.
The Harlequins Foundation is the charitable arm of the Club, delivering programmes in our communities that primarily support young people to develop the Essential Skills, enabling success on and off the pitch.
This is an incredible opportunity for a corporate fundraising professional with an excellent grasp of working across all aspects of partnership management to make a difference with our impactful organisation. Working closely with the Head of Fundraising and Engagement and within a small Fundraising team, your focus will be on identifying and securing long-term, strategic partnerships with a variety of organisations as well as building on and maintaining those already in place.
You will develop key relationships within the Foundation and Club’s network of supporters and partners to manage a portfolio of different partnerships, securing donations, sponsorship, volunteers, communication opportunities and fundraising as relevant to each corporate relationship.
This role will have huge variety, requiring strong communication skills with both internal and external audiences, great organisational skills and experience of account management, ideally within the charity sector. You will also possess excellent networking, influencing, budget management and presentation skills. Some weekend and evening working will be required as part of the role.
Key responsibilities
- Support the development and delivery of a varied portfolio of partnership activities to meet agreed objectives, all of which reflect the spirit of the Harlequins Foundation
- Act as main point of contact for existing charity partners and stakeholders
- Deliver high quality supporter care and stewardship, ensuring a quality experience for partners that reflect the values and identity of the Foundation, and build long-term relationships with key contacts and stakeholders
- Maximise income from our portfolio of partnerships and drive fundraising through a variety of income streams related to corporate organisations
- Engage with internal and external stakeholders to develop effective activity plans, with clear objectives and outcomes to engage with new and existing corporate partners
- Research and approach companies to maximise fundraising opportunities, developing and managing a pipeline of prospective partners that are in line with our overall values and identity
- With the support of the wider team, create engaging proposition presentations to approach new businesses, engaging with them and other stakeholders regularly, hosting visits and attending meetings where necessary
- Develop and promote sponsorship opportunities around Foundation events and programmes
- Regularly review the performance of partnerships and corporate relationships, make recommendations for improvement, and support decision-making regarding fit of new opportunities for the Foundation
- Cultivate and maintain excellent working relationships with key stakeholders, including but not limited to Harlequin FC, their partners and sponsors, Quins Supporters Association (QUINSSA), Harlequins Players Association (HPA), First XV members and other corporate supporters
- Ensure relevant processes and policies are in place to deliver a successful, profitable partnership programme
- Represent the Foundation both internally and externally, acting as an ambassador for the Foundation and advocating for our work
Person specification
Qualifications and experience
- Educated to degree level or demonstrable equivalent experience
- A minimum of 3 years’ experience in a professional environment dealing with external partners
- Proven ability to build relationships with a focus on fundraising
- Experience of generating income through partnerships, with an ability to innovate and maximise fundraising from corporate opportunities
- Excellent written and verbal communication skills, including ability to confidently present to stakeholders in person or online
- Ability to build excellent relationships and a confidence in networking and public speaking
- Experience of multiple tactics to secure meetings and develop relationships with prospects including, but not limited to, cold calling, emailing, running events, event networking and social media
- Experience developing and delivering engaging, relevant and impactful pitches and written proposals to prospective partners
- Strong team player and project leadership, ensuring clear and regular communication with the team and stakeholders as appropriate
- Competent user of Word, Excel, PowerPoint, and experience of CRM systems and project management tools
- Experience of working within the sports charity/sports sector (desirable)
- Experience of working with high-net-worth individuals or celebrities would be an advantage
Skills, abilities and knowledge
- Excellent knowledge of charity fundraising and partnership management
- Highly organised with excellent planning and coordination skills and a meticulous attention to detail
- Strong communications skills and decision-making capabilities
- Strong financial literacy and proven budget management experience
- Demonstrates both creative and operational thinking and judgement
- Able to think long-term and support the strategic development of the Foundation
- Excellent stakeholder management skills with the ability to differentiate your delivery to meet the needs of the audience
- Ability to keep calm under pressure and maintain a clear head, anticipating risks and solving problems
- Experience in managing a diverse workload with multiple deadlines, deliverables, and stakeholders and to be able to prioritise when needed
- Excellent negotiation skills with proven record of accomplishment
- Hands on, with the ability to lead from the front and support the delivery of our work
- A commitment to safeguarding children, young people, and vulnerable adults
Applying for the role
To apply for the role, please fill out an application form and send it along with a cover letter outlining your suitability for the role. Applicants are strongly advised to read the person specification closely and ensure their cover letter demonstrates how they meet the criteria for the role. All applications will be reviewed on a rolling basis, so we encourage all applicants to apply as soon as possible.
Delivering programmes in our communities that primarily support young people to develop the Essential Skills, enabling success on and off the pitch.
The client requests no contact from agencies or media sales.
New Horizon Youth Centre runs a busy day centre from Monday to Friday, providing basic needs to young people experiencing homelessness and a one-stop-shop for housing advice, youth work activities, counselling, jobs, education and training support. The Services Manager (Day Centre) is a brand new role for the organisation. They will work as part of the existing Youth Work Team to provide vital additional capacity and expertise to respond to the significantly increased demand we have been experiencing. This role is primarily focused on delivering our frontline day centre service each week. You will spend around 2-3 days per week frontline as our Duty Manager ensuring the smooth running of the day centre. You’ll also be responsible for coordinating our weekly rota, line managing the team, overseeing our Locums, Students and Volunteers programme, supporting with donations and day centre stock, and delivering staff training . You should be passionate about supporting young people who are unsafe or facing homelessness, be able to motivate a multi-disciplinary team of staff and have the energy to problem solve in a fast-paced environment on a daily basis.
Salary: £37,024 - £41,600
Closing Date: 10am, 3rd June 2024
The client requests no contact from agencies or media sales.
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We support families across London, Surrey and Sussex whose children are facing cancer or a life-challenging condition. We’re there whatever the outcome, for as long as needed, so that no family has to cope alone.
The charity was founded 20 years ago by our now Chief Executive and has grown enormously over that time. We currently have partnerships with 10 hospitals who refer families to us for our support, which ranges from therapies and counselling, to respite holidays and special family experiences.
We’re on a mission to help many more families with seriously ill children to know that they are not alone, and we’ll need brilliant and talented people to share our ambition and make it happen.
About the Role
Post: Corporate Fundraising Manager
Responsible to: Director of Fundraising & Marketing
Responsible for: Corporate Fundraiser(s)
Location: Hampton Court Head Office
Contract: Permanent
Hours: Full Time/Part-time – 32 - 40 hours
Main Purpose of the Role
The main objectives of the Corporate Fundraising Manager role is to lead the Corporate Partnerships programme; sourcing, developing and sustaining funding partnerships with a wide range of companies. This is a senior and hands-on role. You will take responsibility for developing and sustaining your own portfolio of corporate partners working with them to secure significant funds.
Main Areas of Responsibility
• Implement a corporate strategy which increases income and the number of corporate partners to exceed targets and build the pipeline for future years.
• Provide line management support to the corporate fundraiser(s), including setting objectives, key performance indicators and carrying out appraisals.
• Secure new business support from companies, taking a strategic and proactive approach to new business development.
• Develop creative and compelling new business pitches, presentations and proposals for a range of corporates including COTY applications, CRM, beneficiary events and cross organisational offers, working closely with the Director of Fundraising & Marketing.
• Develop a dense pipeline of corporate partnership prospects, with a potential focus on locally-based large companies as well as national organisations who consider local charity partnerships.
• Identify and secure opportunities through proactive relationship development and peer to peer introductions.
• Maximise corporate income through exemplary stewardship and strategic development of existing and new corporate partners, including account management, developing and implementing account plans, new ideas and opportunities for income generation.
• Manage income and expenditure budgets to ensure annual targets are met, providing regular reports to the Director of Fundraising & Marketing.
• Manage and oversee the administration linked to corporate fundraising, ensuring information is entered and updated accurately onto Salesforce.
• Undertake other duties that may, from time to time, be necessary and compatible with the nature and grade of this post.
Person Specification
Essential:
· Numerate and literate.
· A proven, impressive track record of delivering corporate / charity partnerships.
· Proven track record in achieving financial and non-financial targets.
· High level fundraising, account management or sales experience in a client facing environment.
· The ability to think strategically and manage a large and complex workload.
· Excellent negotiating and influencing skills.
· Excellent verbal, written and presentation skills.
Desirable:
· Good working knowledge of MS Office and CRM databases.
· Knowledge of the Institute of Fundraising codes of practice.
· Good understanding of budgeting and financial management
· Team player who can work on their own initiative to plan and manage their workload.
· Excellent oral communication skills with a high degree of diplomacy, empathy and confidence.
How to apply
Complete our online job application form including a copy of your current CV.
Applications will be reviewed as received and interviews will be conducted throughout the recruitment period. Due to the high volume of applications, we may not be able to provide individual responses to all applicants. Please note that we are unable to provide sponsorship. Applicants must possess the necessary right to work eligibility in the UK.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Location: London, Haig House
Contract Type: Permanent, full time.
Hours: 35 hours per week, Monday to Friday
Salary: £41,172 to £44,232 per annum (Inclusive of London Supplement)
Can you interrogate complex data to help evaluate the performance of a portfolio? Are your decisions driven by audience-insight? If you’re a strategic thinker, with a passion for embedding change and new ways of working within an organisation, this is the role for you.
We are looking for a Portfolio Development & Innovation Manager to help us review and evaluate our Fundraising portfolio, drive decisions about how we best meet our strategic goals and design a new Fundraising Innovation Strategy.
Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.
The Portfolio Development & Innovation Manager is part of the new Fundraising Planning team, following the launch of the Three Giants Fundraising strategy. This team is dedicated to putting our audiences at the heart of planning, and innovating to ensure we’re working towards our goals as effectively as possible.
As well as leading the annual review of our Fundraising portfolio, this role will be responsible for developing our new fundraising innovation strategy; working with teams across the organisation to understand what innovation means to the Legion and designing processes and toolkits to embed new ways of working as part of this approach.
We have a new strategy; a new structure and we’re now looking for new people to join our growing fundraising team. With your ambitious colleagues in Fundraising Planning, you’ll support the directorate to evolve and optimise our existing programme, drive efficiencies in the way we work and champion an audience-led approach that ensures strong relationships today and provide longer term opportunities to help fund our much-needed services in the years ahead.
Here at RBL, we aim to support our people and their wellbeing, with a package including generous paid holiday allowance and pension scheme contributions, and a range of optional benefits and discounts.
You will be contracted to our London Haig House Hub. Under our Future Working framework, there will be some flexibility for working remotely/at home, using our collaboration tools to work with colleagues, but with a minimum expectation of two days/week connecting directly face-to-face with colleagues at the hub.
For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.
RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics and aim to operate an inclusive recruitment process.
Closing Date: 23/05/2024
We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.
Organisation: Right To Play International
Department/Division: Headquarters
Work Arrangement: A combination of in-office and remote-working in accordance with Right To Play’s work arrangement and the operational needs of the department (around 2 days per week in our London office in Kennington).
Authorised to work in: UK (Eligible to work legally without requiring work visa sponsorship)
Target Hiring Salary: GBP 32,961 per annum
Reports to: Vice President, Partnerships
Contract Duration: Permanent / Full-time
Application Closing Date: 29 May 2024 23:59 BST
ABOUT US:
Right To Play is a global organisation that protects, educates and empowers children to rise above adversity through the power of play. We help millions of children each year to stay in school and out of work, to prevent life-threatening diseases and to stay safe from exploitation and abuse. We are the leading global development organization that uses play to transform the lives of children and youth impacted by poverty, war, disease and inequality.
Established in 2000, Right To Play reaches children through experiential programming in 14 countries in Africa, Asia, the Middle East, and North America. These programs are supported by our headquarters in Toronto, Canada; London, UK and seven national offices across Europe and North America.
With a shared passion for our mission, our Culture Code guides how we act and interact based on five core pillars:
- Accept Everyone – Be intentional about inclusion
- Make Things Happen – Seek opportunities to lead and innovate
- Display Courage – Act with integrity
- Demonstrate Care – Look after yourself and one another
- Be Playful – Have fun at work
Please visit our website to learn more about who we are, what we do, and find out about the five pillars of our Culture Code.
ROLE SUMMARY:
Reporting to the Vice President, Partnerships based in the UK, you will work closely with the teams in our dual headquarters (Toronto, Canada and London, UK), as well as programme and fundraising teams across Africa, Asia, Europe, Africa, Asia and the Middle East. You will be responsible for coordinating a variety of functions that support Right To Play’s (RTP’s) global business development and grant management strategy, supporting proposal development for new funding opportunities and grant management for existing donor partnerships. The role will also include internal support for different fundraising offices globally, to ensure joined up approaches are undertaken to secure and manage grant funding across RTP.
______________________________________________________________________________
WHAT YOU’LL DO:
#1. Funding Identification (15% of Time)
- Lead global prospecting for new business development by tracking funding opportunities, and researching suitable new funding opportunities from governments, private organizations, and foundations in line with RTP’s theory of change and organizational priorities.
- Research and understand the current funding strategies of institutional donors and philanthropic giving organisations to support strategic decision-making on new business development. This will include a focus on regional, country, and sectoral funding trends relevant to RTP’s geographic and thematic areas.
- Monitor funding opportunities and ‘calls’, ensuring that the relevant departments globally within RTP are informed in a timely manner with tailored information.
- Act as the global focal point for the internal application approval process by ensuring documentation for go/no go and proposal processes are compliant with procedures and stored in appropriate online portals.
#2. Proposal Development and Grant Management Support (30% of Time)
- Work in conjunction with relevant departments across RTP (including Global Programs, Monitoring, Evaluation and Learning, and Communications departments), to lead the development of different thematic and programme funding materials that will support new donor acquisition and strong donor stewardship.
- Support programme funding personnel across the organisation in the development of specific materials to assist in new business development and equip fundraisers to seek relevant funding opportunities.
- Support the development of proposals in response to specific funding opportunities as required by the Global Partnerships team and occasionally the Country Office teams, in some cases this will be leading on certain proposals.
- Support programme funding personnel across the organisation in the development of project narrative and financial reports, to ensure high standards of reporting and donor stewardship are maintained. In some cases, this will be leading on certain reports.
- Provide additional ad-hoc support to fundraising activities, personnel and offices across the organisation globally as required across the programme funding cycle to ensure strong proposal development and grant management practices are maintained.
- Participate in, and represent, RTP in external meetings and networks as required.
#3. Data Management, System Compliance and Coordination (40% of Time)
- Track funding applications, pipelines and reports across all fundraising departments globally, using RTP’s Client Relationship Management (CRM) platform and other tracking tools as required.
- Work closely with fundraising offices across the organisation to ensure timely and accurate use of RTP’s CRM platform so accurate fundraising data is maintained in the system.
- Support quarterly reporting and analysis of global funding progress, funding pipelines, funding priorities, tracking against targets/objectives, and disseminate the information globally to all relevant staff.
- Support the preparation of materials (including presentations) on organisational funding performance for the senior Executive Management Teams.
- Manage internal information databases and Microsoft SharePoint sites ensuring documents related to proposals, donor reports, fundraising materials etc. are stored according to agreed protocols and disseminated across the fundraising and program delivery offices.
- Work closely with the Global Fundraising Operations Manager and Global Business Analyst to ensure the platform remains an accurate and effective database of donor information and responding to ad-hoc tasks as necessary.
- Lead on the preparation and coordination of various monthly procedures as required.
#4. Global Partnerships Team Support (10% of Time)
- Contribute to strategic discussions within the team to support planning and priorities.
- Support the planning and implementation of internal meetings and/or conferences.
- Keep up to date with the major issues pertaining to children, child rights and development, as well as the donor environment and developments within RTP.
- Additional tasks as requested by the members of the Global Partnerships Team.
- Undertake general office administrative tasks as needed.
#5. Performs other duties as assigned (5% of Time)
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WHAT YOU’LL BRING (ESSENTIAL):
EDUCATION/TRAINING/CERTIFICATION:
- Undergraduate degree or equivalent in international development, political science, international relations, or related discipline; or equivalent work experience
EXPERIENCE:
- 2 years’ practical experience in managing multiple and varied projects
- 2 years’ experience in supporting proposal development and donor reporting
- Fundraising experience for not-for-profits including developing applications, securing funding from a variety of sources, and a track record of identifying and researching donors
- Demonstrated experience in building strong trust-based relationships with widely diverse
COMPETENCIES/PERSONAL ATTRIBUTES:
- Excellent attention to detail
- Flexibility and the ability to switch ‘hats’ between varied projects seamlessly
- Demonstrates a high level of interpersonal and cross-cultural skills including the ability to build collaborative relationships internally and externally with sensitivity to cultural, ethnic, social and political issues
- Patient, adaptable, flexible, able to improvise and remain responsive and communicate clearly and effectively under pressure, working with a wide range of stakeholders and with people from various backgrounds and cultures
- Highly organized and able to manage timelines involving multiple inputs under tight deadlines.
- Self-motivated and able to work independently
TECHNICAL SKILLS:
- Outstanding project management skills
- Strong technical ability to track, manage, and enter data using Microsoft Excel and CRM systems.
- Excellent planning, management and coordination skills, with the ability to organise a workload comprised of varying and changing tasks and responsibilities
- Excellent communication skills (written and oral), interpersonal, public relations and report writing skills
- Good analysis, problem solving and project management skills
SECTOR SPECIFIC KNOWLEDGE:
- Knowledge of donor management, grant management and compliance monitoring
- Knowledge of program design and budgeting processes, including development of logical frameworks and performance monitoring plans
- Knowledge of a variety of government and foundation funding mechanisms
- Knowledge of international development, education and humanitarian programming and policy
LANGUAGES:
- Fluency in spoken and written English
BONUS IF YOU’LL BRING (NOT ESSENTIAL):
- Master’s degree in a related field
- Certification in project management
- Experience working in a range of cultural contexts and developing countries
- Experience working for a donor
- Fluency in spoken and written French
WHAT YOU’LL GET:
The opportunity to collaborate with an innovative, fun team who are passionate about working with children and youth. You will gain experience working for a globally recognised organisation with a healthy culture premised on our Culture Code (accept everyone, make things happen, display courage, demonstrate care and be playful). You will be immersed in an environment where learning and development is encouraged and valued, and “play” is appreciated as a core avenue to building community.
- Competitive salary and benefits
- Flexible work arrangements (e.g. work from home and flex hours)
- 25 days annual leave
- 5 personal learning and development (L&D) days per year
- Annual learning week
- Annual staff recognition awards
- Opportunity to connect with employees across our offices (e.g. Facebook Workplace)
- Opportunity to engage in global projects and initiatives
- Wellness programs
- Playful activities and events
HOW TO APPLY:
If you are interested in applying for this position, please apply with your resume and cover letter in English via the application link.
Application Link: https://righttoplay.hiringplatform.ca/177836-officer-global-partnerships/763698-application-form/en
While we thank all applicants for their interest, only those selected for interviews will be contacted. Shortlisting of applications will begin immediately and interviews may be held before the closing date.
Right To Play provides equal employment opportunities to employees regardless of their gender, race, religion, age, disability, sexual orientation or marital status. As such, we encourage groups who have been historically disadvantaged with respect to employment to apply for positions at Right To Play. We offer a family-friendly environment that allows for flexible work arrangements in order to support staff diversity and ensure a healthy work-life balance.
We value and promote a culture of diversity, equity, inclusion, and belonging. Should you require any accessibility related accommodations or specific adjustments to ensure fair and equitable access throughout the recruitment and selection process, and thereafter, please reach out to the People & Culture team by email. All information provided will be treated as confidential and used only to provide an accessible candidate experience.
We are a child-centered organization. Our recruitment and selection procedures reflect our commitment to the safety and protection of children in our programs. The successful candidate will be required to provide a satisfactory Vulnerable Sector Screening or equivalent criminal check as a condition of employment.
To learn more about who we are and what we do, please visit our website.
The client requests no contact from agencies or media sales.
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We are looking for a dynamic and driven Business Development Manager who can spearhead our fundraising initiatives, lead the development of new projects and support organisational change to facilitate the growth of our services.
You will be part of the Senior Leadership Team, playing a pivotal role in shaping the future of our organisation to maximise the positive impact that we have on our member’s lives. Starting with a strong foundation to build upon, you will lead on fundraising activities and service development to support our exciting new strategy.
Bexley Mencap is a small and dynamic local charity focused exclusively on supporting people with a learning disability and their families. Our vision is that people with a learning disability are respected, valued and empowered to live life to the full.
This is an exciting time to join our organisation; we are entering into year 2 of an ambitious new strategy, have a range of new opportunities on the horizon and are actively expanding and developing the support and services that we provide.
About the role
As the Business Development Manager, you’ll be part of the Senior Leadership Team. You’ll do everything to make sure that we have the capacity and resources we need to deliver on our strategy and ensure that every person with a learning disability can live life to the full. You will play a pivotal role in driving the growth and sustainability of the organisation helping us to build upon our strong reputation and existing relationships.
This is an exciting time to join our team with a lot of opportunities to grow our existing services and develop new, flexible services which offer a range of options to members and carers. You will be central to supporting our team to adapt to new ways of working and evolving how we deliver change in the future. Depending on your success in the role there will be opportunity to extend the contract and/or number or hours at a later date.
About You
We are seeking a driven and determined candidate with proven experience in fundraising or business development ideally gained from the voluntary sector. Our ideal candidate has an enthusiastic attitude as well as experience in developing and growing services. We are looking for someone who aligns with our mission and we ask that all our staff live our organisation’s values and demonstrate them in their day-to-day work.
You will need to have excellent interpersonal and communication skills to enable you to build authentic relationships with members, donors, partners and commissioners. You will also need experience in leading change within an organisation, supporting our team on our journey of growth and sustainability.
You will need to be approachable, organised and have excellent communication skills with good IT skills to be able to excel in fundraising.
What we offer
We offer a range of benefits including discounts at local shops and restaurants (through a Blue Light Card), training and development opportunities and flexible working. We also offer 22 days holiday plus all English bank holidays as well as a variety of other leave such as volunteering days and enhanced carers leave.
Duties Include:
Fundraising and project development:
· Lead the implementation of Bexley Mencap’s Fundraising Strategy; reviewing existing fundraising strategies, identifying opportunities for development and introducing innovative strategies to achieve fundraising goals.
· Research and pursue new funding opportunities; including grants, legacies and social enterprise/earned income opportunities.
· Develop compelling cases for support, tailoring funding bids and applications accordingly
· Develop and maintain funding pipelines, providing reports to the Trustee Board
· Support and line manage part-time member of the team (may be required to support more staff if the role grows/adapts)
· Support the Chief Executive in extending and strengthening relationships with existing partners and developing new relationships
· Ensure all fundraising initiatives adhere to best practices, ethical guidelines and legislation
· Identify and evaluate opportunities for new projects and initiatives aligned with the mission and objectives of the organisation.
· Lead the development of project proposals, including conducting needs assessments, defining project scopes, and establishing timelines and budgets.
· Collaborate with internal teams and external partners to ensure successful project implementation and delivery.
Organisational Change and Growth:
· Work closely with the senior leadership team to identify areas for organisational growth and improvement.
· Champion initiatives aimed at enhancing organisational capacity, efficiency, and sustainability.
· Support change management processes to foster a culture of innovation and continuous improvement.
· Coach, motivate and guide staff and volunteers
Other:
· To be familiar with and work within the organisation and the service’s values policies and procedures, maintaining records and reports accordingly.
· To be a part of the Senior Leadership Team, supporting the wider team in the absence of other management.
· To attend and participate in team meetings, supervisions, appraisals and training as required
To support anti-discrimination policies and procedures and promote equality of opportunity at all times.
To provide support and opportunities to people with a learning disability and their families. We raise awareness and promote community understanding.
The client requests no contact from agencies or media sales.