Customer relationship manager jobs in Westminster, greater london

About the role

Medical Aid for Palestinians (MAP) is responding to the largest emergency in our 40+ year history. Over the last two years support for our cause has seen significant growth in income as tens of thousands of supporters have joined MAP, including individuals, trusts, foundations and corporates. Our challenge now is to retain this interest and ensure we sustain income as we respond to the ongoing emergency and the longer-term health of Palestinians over the coming years. With an ambition to be a £50m organisation by 2028, the supporter operations and insights team will play a vital role in enabling over one million Palestinians to access improved healthcare annually by 2028.

We’re looking for a strategic and people‑focused leader to head up our Supporter Operations and Insights team. A newly expanded team, this senior role will ensure our supporters receive an outstanding experience, while overseeing supporter operations, supplier management, data quality and insights. You’ll work closely with Fundraising and Finance colleagues to ensure income is processed accurately; deliver insights that drive decision‑making; and ensure operations are compliant and effective.

Many of our systems and processes are on a journey to be made fit for purpose, including a new CRM (MS Dynamics) which is currently being implemented with the support of the Digital, Data and Technology team within the Chief Operating Officer’s team.

If you’re an experienced leader with a passion for supporter experience and a commitment to MAP’s mission and values, apply now. We will be reviewing applications as we receive them.

What is the role about?
This role leads the teams that look after our supporters behind the scenes and on the front line. You’ll make sure every supporter has a positive experience, that donations are handled accurately, and that we use data and insight to continuously improve how we work.

What will you be responsible for?
You’ll lead supporter care, operations and the performance and insights teams, manage key suppliers, work closely with Finance on income reconciliation, and turn data into insight that shapes fundraising decisions. You won’t manage the CRM system itself, but you’ll work closely with the CRM Technical lead and Head of Data and Insights to ensure supporter needs are met as we continue to embed a new CRM.

Who is this role for?
This role is ideal for an experienced leader, or manager who has the potential to step up, and is from a charity or customer‑focused organisation. You will enjoy improving supporter experience; strengthening operations; and using insight to drive results — all while contributing to MAP’s work dedicated to the health and dignity of Palestinians living under occupation and as refugees.

How to Apply

Please submit your CV and Supporting Statement (no longer than 2 sides of A4) before the deadline of 9:00 am GMT on 16th February 2026 on our career's page.

Interviews will take place: 1st stage on Microsoft Teams w/c 23rd February and 2nd stage in person w/c 2nd March 2026.

If you have any questions, or reasonable adjustment requests at any point in the application and recruitment process, please contact recruitment team. 

Equal opportunities

MAP aims to be an equal opportunities employer and we are determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.

Background checks

As an organisation MAP is committed to the welfare and protection of children and vulnerable adults. MAP will conduct appropriate background and references checks. Link in that safeguarding and ethical conduct.

Disclaimer
 
**MAP reserves the right to close this advert before the confirmed closing date when we are in receipt of sufficient applications.     
 **We would therefore advise interested applicants to apply as early as possible. Due to the high volume of applications, we receive, we are unable to respond to every application. If you have not heard from us within two weeks of the deadline, then you have not been successful in shortlisting

The ISM website is the organisation’s shop window: showcasing everything ISM offers in a visually engaging, modern way. It supports sales, marketing and external affairs, strengthens our profile, and drives member recruitment and retention through high-quality content, functionality and forward-thinking digital design. This role leads the management, development and optimisation of the ISM website, ensuring it is engaging, accessible, technically robust and aligned with brand, SEO and marketing priorities. It oversees content quality, suppliers, and web projects, while keeping ISM’s digital presence user-centred and ahead of trends.

The role also manages digital marketing and insights, optimising paid and organic campaigns, analysing performance across all digital channels, and delivering clear reporting to support membership recruitment, retention and strategic decision-making.

Additionally, it supports CRM development, brand consistency, and cross-organisational initiatives to strengthen ISM’s profile and understanding of member and prospect behaviour.

A full job descriton can be found on the ISM's website along with details of how to apply.

Are you skilled at identifying and researching new funding opportunities? Do you naturally build rapport with others and enjoy cross team collaboration? This is an exciting opportunity to join a purpose‑driven organisation and play a key role in growing vital income that supports our mission.

IHP’s vision is to see a world in which all suffering due to lack of healthcare is eradicated. Our Christian faith underpins all that we do. It motivates us to care for those in need, and give our best in all circumstances, as an expression of God's love. We serve the poor in health without regard for ethnic or religious background, focusing on where the need is greatest.

About the role

We are seeking a proactive and dynamic Fundraising Officer with at least two year's experience in partnerships or grants management, and an understanding of international development fundraising. You’ll join a small, collaborative team where your ideas are valued and your work has real, tangible impact.

The Fundraising Officer will initially focus on Trusts and Foundations fundraising, with a scope to expand responsibilities to support additional income streams over time. There will be lots of on-the-job and training opportunities for you to learn and develop professionally.

What you'll do

• ​Manage and grow a portfolio of Trusts and Foundations supporters
• Research, identify, and develop new funding opportunities
• Prepare high‑quality proposals, applications, and reports
• Work closely with colleagues to gather insights, evidence, and stories that bring our work to life
• Support the development of new fundraising initiatives as the team expands

What you'll bring

• At least two years’ experience in fundraising, partnerships, or grants management
• Strong written communication skills, with the ability to craft compelling cases for support
• A good understanding of international development or global health fundraising
• Confidence managing deadlines, juggling priorities, and working proactively
• A collaborative, positive approach and a genuine passion for making a difference

 For further details regarding full responsibilities and person specification, please see the job description.

Why Join Us?

This is a fantastic opportunity to develop your fundraising career in an organisation where your work truly matters. You’ll be part of a supportive, values‑driven team committed to improving access to essential medicines for people who need them most.

Over the past three years, our staff satisfaction scores have averaged above 85%. Staff describe working at IHP as ‘impactful and rewarding’ with ‘always new challenges and opportunities’.

If you’re ready to use your skills to create meaningful change, we’d love to hear from you.

Benefits

• 25 days annual leave plus bank holidays (pro-rate for part-time hours)
• Health and wellbeing support through Unum help@hand
• Life Insurance and Critical Illness Cover 
• Hybrid and flexible working options in a modern office near Chancery Lane Tube Station 

IHP is an Equal Opportunities Employer and is committed to working and embedding diversity and inclusion in all aspects of our work, including recruitment and selection. We actively encourage applicants to inform us of any specific support or reasonable adjustments we can make in the recruitment process (eg for disability or neurodivergence) and will continue this conversation into employment, as appropriate. 

Staff regularly spend time together praying for IHP’s work and there is an occupational requirement for the post holder to have a personal commitment to the Christian faith. We encourage you to read the accompanying document 'IHP Christian Ethos and Values' before applying.

Applicants must have the legal right to work in the UK.

Join a supportive and inclusive team where your skills are valued, your voice is heard, and you have the space to work independently and develop.

Are you a Microsoft Dynamics 365 CRM expert looking for a role where your skills make a real difference? We’re on an exciting journey to implement a brand-new Dynamics 365 CRM system and are seeking an experienced CRM Manager to support and maintain the system which will transform how we connect with our supporters and deliver impactful fundraising campaigns.

About the role:
This is a pivotal role in shaping the future of our supporter engagement. You’ll take ownership of our CRM strategy and management, ensuring data quality and seamless processes that empower our fundraising and communications teams. Through your proven Dynamics 365 CRM skills and experience, you will also lead the charity’s CRM business processes and data quality, collaborating with the key stakeholders across the charity.

This position is based remotely, but there is also an option to work on a hybrid basis at our head office in Norfolk. Where working remotely, you will be required to attend the charity’s head office located in Norfolk a minimum of 6 times per year and this will be at your own expense for travel and accommodation.

About you:
You’ll have advanced knowledge of Microsoft Dynamics 365 and experience configuring and optimising CRM systems. Skilled in the Power Platform (Power Automate, Power Apps, Power BI), you combine strong technical ability with excellent communication skills, making complex information clear for non-technical colleagues. Highly organised and detail-oriented, you manage workloads effectively under pressure and build positive relationships across teams. A good understanding of data protection and compliance is essential, and experience in a fundraising or charity environment is desirable.

What we offer:
Benefits include a generous pension scheme and cash health plan, paid employee sickness absence scheme, a minimum of 31 days’ holiday (including bank/public holidays and mandatory shutdown between Christmas and New Year) and death in service.

World Horse Welfare is committed to championing equality and diversity in all aspects of employment and in the services that it provides. We encourage applications for all of our vacancies from under-represented groups, particularly ethnically diverse communities, LGBTQ+, and people with disabilities. 

World Horse Welfare takes great pride in being realistic, compassionate and forward-thinking and the successful applicant for any of our vacancies will be expected to share these values.

Closing date: Friday 30th of January
Interview date: Tuesday 10th of February

About Access

Access - The Foundation for Social Investment works to ensure that charities and social enterprises can access the finance they need to sustain or grow their impact. Access is currently implementing a new CRM and Grant Management System (Salesforce-based, delivered by implementation partner Vera) to support its programmes, partner relationships, and reporting needs. This role will play a critical part in ensuring the system is delivered well and that Access is ready to operate it confidently at go-live.

Position Overview

Access is seeking a Salesforce Implementation & Delivery Manager on a fixed-term basis to support the delivery of its Salesforce-based CRM and Grant Management System.

Reporting to the Project Manager, this role will combine:

• strong project coordination and delivery management,
• hands-on Salesforce CRM expertise, and
• practical change management capability to help staff adapt to new systems and ways of working.

As Access does not have Salesforce expertise in-house, this role will act as a key internal point of reference, helping to review and sense-check design decisions, manage delivery risks, and ensure that the system being built is usable, well understood, and ready for go-live.

This is not a developer or Salesforce Administrator role, but it does require strong Salesforce CRM experience, alongside proven ability to support users through change, structure complex projects, and keep delivery on track. The role will continue through early post–go live to support transition into business-as-usual and handover to the incoming System Administrator.

This is a Fixed-Term Contract of 6 months minimum. Full-time hours are preferred but we are also open to 4 days per week. Ideally we would like one day per week in our office (Tuesday), which is situated in Old Street, London.

CRM Services Developer
 
Location: Home-based with regular travel to the Guildford office
Department: Operations
Salary: £28,467 to £31,640
Hours: 37.5
Contract Type: Permanent
 
There’s never been a better time to join the team at Cycling UK! We have launched an ambitious new strategy – and we want you to be part of it. There are loads of reasons to love cycling, even if you’re not someone who cycles. From cutting pollution, to making us healthier and happier, cycling can help us all thrive.
 
Cycling UK’s customer relationship management tool (CRM) is a key enabler in maximizing income, attracting and retaining key audiences and the delivery of successful programmes, ranging from commercial to behaviour change. The CRM Services team’s main goal is to be a successful business partner to the other Cycling UK functions.
 
As the CRM Services Developer you will support with maintaining and improving the day to day processes of Cycling UK's Microsoft Dynamics. Acting within a business partner capacity you will support other Cycling UK staff to provide day to day support and training, evolve and develop new solutions where Microsoft Dynamics plays a role
 
If you are enthusiastic about supporting communities and improving access to cycling, we want to hear from you!
 
Explore the attached job description for full details on this exciting opportunity. Complete the application form expressing why you are the right candidate for this opening. Focus on gearing your supporting statement to exemplify how your skills and experience match the requirements of the role, directly referring to the person specification. This enables the selection panel to assess your relative strengths against the specified criteria.
 
This role is home based with expected travel to London and Guildford.
 
Benefits: 27 days holiday bank holidays (pro rata for part time roles), perk scheme access, life assurance, paid compassionate leave, enhanced sick pay, Cycling UK membership plus many more staff benefits.
 
REF-226 196

This role will be responsible for securing funding from charitable trusts and foundations, identifying new funders, preparing funding applications and managing the growth of a strategic portfolio of corporate partnerships. The role will also provide support on data entry, reporting on our CRM system and wider support to the fundraising team.

Salesforce CRM Manager

Location: London (Hybrid - 2 days per week in the office)
Hours: 35 hours per week (full-time)
Contract: 12-month fixed term, with possibility of extension
Salary: £47,177
Closing Date: 23 January 2026
Interview Dates: First interviews w/c 2 February; second interviews following week

Charity People is delighted to be partnering with Florence Nightingale Foundation to recruit their next Salesforce CRM Manager. This is an exciting opportunity to lead a major digital transformation, building on work already done, for one of the UK's most respected healthcare charities. Florence Nightingale Foundation empowers nurses and midwives with leadership skills that transform patient care, promote health and save lives across the world. Your work will underpin this mission by creating a streamlined, modern CRM system that saves time, improves efficiency, and amplifies impact.

About the Charity
Florence Nightingale Foundation is a dynamic, forward-thinking organisation dedicated to improving nursing and midwifery leadership and patient outcomes. With a collaborative culture and strong appetite for innovation, the Foundation is investing in digital transformation to ensure its systems match its ambition. You'll join a passionate team committed to learning, growth, and making a tangible difference.

Why This Role is Unique
Shape the future: Redesign and optimise a complex Salesforce system fit for the future.
Hands-on technical challenge: Configure, automate, and innovate. This is a role for someone who loves solving problems.
Collaborative culture: Work with motivated teams and experienced Salesforce consultants.
Professional growth: Access LinkedIn Learning, L&D budget, and dedicated development time.
Impact that matters: Every improvement you make helps to enable nurses and midwives to meet the changing needs of patient health and care both in the UK and globally.

Key Responsibilities
Own and optimise the Salesforce system (Sales Cloud).
Collaborate with external consultants and internal teams to deliver an ambitious programme of transformation projects.
Lead on configuration, workflows, validation rules, and automation.
Ensure data integrity and GDPR compliance.
Translate technical requirements into clear, actionable plans for non-technical stakeholders.
Support users to embed Salesforce into their everyday practice.
Deliver training and onboarding for new starters; create training materials.
Manage external Salesforce agency and supplier relationships.
Oversee system integrations with third-party tools (Zapier, Stripe, WP Forms).
Document processes and maintain system health.
Proactively drive continuous improvement

Candidate Profile

Essential
Salesforce Administrator certification
At least 3 years' experience as a Salesforce Administrator with strong hands-on configuration skills.
Proven experience using Sales Cloud (workflows, flows, validation rules, profiles and permissions).
Strong project management experience.
Robust understanding of GDPR.
Experience training non-technical staff.
Excellent interpersonal skills and ability to translate technical concepts clearly.
Ability to inspire and motivate others to use Salesforce effectively.

Desirable
Additional Salesforce certifications
Change management experience in a small organisation.
Experience managing supplier relationships and contracts.
Experience documenting processes.
Advanced Excel skills.

Benefits
Generous annual leave: 27 days + bank holidays + birthday day off
Pension contributions: 7.5%-10%.
Death in Service policy (4x annual salary).
Employee perks and wellbeing support.
LinkedIn Learning subscription.
Half-day per month for personal development.
Flexible hybrid working.
Occupational and emotional wellbeing support.

Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.

Purpose of the Role:

The purpose of the role is to develop and foster long-term, multi-faceted relationships with people giving in memory, and deliver compassionate, personalised stewardship, so all supporters feel cared about and their gift is highly valued.

Key Responsibilities:

• Use Salesforce (or similar CRM) to maintain and keep up to date all information and projects related to In Memory Giving and drawing on data insights, monitor performance, identify trends, opportunities for developments and support improvements to the care and long-term relationship with supporters.
• Use the Much Loved (or similar platform) to develop tributes and opportunities for further in memory dedications, event participation and increase financial donations. 
• Establish a communication process with funeral directors and keeping these records up to date on Salesforce.
• Much Loved to promote income generation keeping them as donors, repeating donations and taking part in events and dedications
• Ensure that all communications, across all mediums, reflect the values of the Fishermen’s Mission and our Christian ethos.
•  Working closely with the Digital Engagement Officer and the Digital Fundraising Officer to develop and promote In Memory Giving and storytelling via digital platforms
•  Work with the wider organisation including frontline staff to raise the profile of In Memory Giving (internally and externally) and providing information using both written and printed word to assist with conversations with clients and supporters.
• Provide reports and information as and when required by line manager.  
• Meet all targets and objectives as agreed with the line manager on an annual basis.
• Undertake training and networking opportunities, when and if required, to keep up to date with the wider charity sector.
• Work as part of the Business Development Team at all times, taking part in team events and projects and supporting other team members if required.

Person Specification

Essential

• Highly skilled in all forms of communication
• Experience of dealing with people either face to face, over the phone or via written communications
• Use of a CRM (or a database) to record all interactions
• Expertise in using digital platforms
• Team working at the highest level, sharing information, ideas and working on projects with colleagues
• To be able to work within the Christian Ethos of the organisation

Desirable

• Experience of working in a charity setting or in a stewardship role
• Working with Salesforce as a CRM
• Experience of dealing with people who are recently bereaved or in an emotional situation

Our commitment to our values is unwavering. Diverse and inclusive teams help us to serve our communities better. We want to grow a team that includes people with a variety of backgrounds, skills and views. Whatever makes you unique is welcome. We are on a journey and we would like you to join us.

Interview questions will be provided ahead of the interview.

Fundraising Manager (Part-time)

Salary: £26,400 for 3 days per week (£44,000 FTE)
Hours: 3 days per week (0.6 FTE)
Location: Home-based (UK-wide, with some travel)
Contract: Permanent

For the past 8 years, we’ve been delivering financial education programmes that set children up for life. But we have so much more to do to ensure no child misses out.

Our plan for 2025 to 2027 focuses on strengthening our commitment to working with schools, families, and communities. We want to help people feel more confident talking about money. We will prioritise financial literacy in education and aim to increase funding for financial education programmes. Our goal is to ensure all children can make informed financial decisions as they grow up.

Our efforts also concentrate on expanding and strengthening our collaborations and partnerships with educational institutions, advocates, financial partners, and supporters.

We are looking for an experienced and driven Fundraising Manager to play a senior role in growing our income and supporting our mission to improve financial education across the UK.

This role has a strong focus on new business development, particularly across corporate partnerships (all sectors) and trusts and foundations. Alongside developing new funding relationships, you will also be responsible for managing and stewarding existing trusts and foundations, including delivering high-quality funder reporting.

You will be income-focused, proactive and confident building relationships, while also being a collaborative team player who is willing to support existing relationships and wider fundraising activity when needed.

The role is home-based and open to candidates anywhere in the UK, with some travel required for meetings and events.

Key responsibilities

• Lead on new income generation across corporate partnerships and trusts & foundations
• Develop and manage a strong pipeline of new funding opportunities
• Manage relationships with existing trusts and foundations, including reporting
• Write high-quality funding applications, proposals and reports
• Track income, pipelines and forecasts using Salesforce
• Contribute senior fundraising expertise and support to the wider team

About you

• Significant experience in fundraising, with a strong track record of securing new income
• Proven experience in corporate fundraising and/or trusts & foundations
• Experience managing funder relationships and reporting
• Confident using Salesforce (or a similar CRM) for pipeline and reporting
• Highly organised, income-driven and collaborative
• Experience with financial services organisations is desirable but not essential

How to apply:

For an informal conversation about this role and for more information, please contact: James Woodcock

To Apply, please send your CV and a cover letter (only CV’s accompanied with a covering letter will be considered for shortlisting) of no more than 2 pages and no later than 5:00pm Thursday 5th February. First interviews will be held virtually week commencing 9th February, with second interviews in person (London) week commencing 16th February.

Potential Applicants: If you’re interested in applying and excited about working with us but are unsure if you have the right skills and experience, we’d still love to hear from you. We don’t expect everyone to meet all the criteria listed.

JFF is an inclusive organisation and we welcome all applications. We want our workforce to be truly representative of the communities we serve. Diversity is an asset to our organisation and helps us create an inclusive, welcoming environment for all.

While the role will work solely for the Just Finance Foundation, please note that the Church Urban Fund, as the parent charity, will be the legal employer.

Are you detail-focused, analytically minded, and have experience of working with Gift Aid? MSF UK is looking for a Gift Aid Manager to lead and develop our Gift Aid team, helping unlock vital additional funding for our lifesaving medical work around the world. In this role, you’ll:

• Oversee the management and administration of Gift Aid, and other forms of tax-efficient giving, to maximise MSF UK’s income
• Manage Gift Aid income across multiple income streams ensuring that MSF UK remains compliant with HMRC regulations
• Lead on delivering regular Gift Aid communications to supporters following HRMC best practice; identifying opportunities and developing strategies to increase Gift Aid income.

You’ll be part of a fast-paced, ambitious team with a big impact. Join us and be part of the world’s leading emergency medical aid organisation - Médecins Sans Frontières/Doctors Without Borders.

Hours: 37.5 hours per week, Mon Fri

Duration: Permanent

Location: London - Hybrid, 2 days per week in London office (Including Wednesdays)

Salary:  £46,784.49 - £57,181.04 per annum

Salary is offered in line with our pay framework and typically starts at the entry point of the band. Salary increases are considered annually and are subject to our appraisal and performance review process.

Job Purpose:

The primary responsibility of the Gift Aid Manager is to oversee the management and administration of Gift Aid, and other forms of tax-efficient giving, to maximise MSF UK’s income. This includes responsibility for managing the Gift Aid and tax reclaim processes across multiple income streams, ensuring claims are submitted in a timely manner, and that MSF UK remains compliant with HMRC regulations. This role requires a specialist understanding of Gift Aid regulations.

They also act as the main point of contact with HMRC on complex matters relating to Gift Aid and reclaiming tax, providing solutions or advice on more complicated Gift Aid queries to the wider Fundraising team. The Gift Aid Manager will lead on planning and delivering regular Gift Aid communications to supporters.

Please download the full job and person specification below for further details.

Knowledge, Skills & Experience:

• Previous experience in managing end to end Gift Aid claims and processes within the charity sector.
• Strong working knowledge of HMRC Gift Aid regulations, practices and procedures and other relevant HMRC guidelines.
• Knowledge and understanding of Gift Aid compliance in charity environments.
• Experience of working with 3rd parties on Gift Aid claims and processes.
• Demonstrable knowledge of Microsoft Excel to an intermediate level including the ability to produce and manipulate pivot tables.
• Experience of working with Power BI KPI dashboards.
• Working knowledge of a fundraising database or CRM system (preferably Microsoft Dynamics CRM or similar CRM) and managing large datasets.
• Proven experience of monitoring and checking processes and developing process improvement and project management experience.
• Experience in providing Gift Aid training and support to staff or volunteers.
• Experience in the practical use of personal IT equipment and Microsoft Office 365 suite. The ability to effectively collaborate and communicate within a hybrid working environment utilising Teams, SharePoint, One Drive and Yammer.
• An excellent level of numeracy, combined with accuracy, attention to detail and an ability to follow defined processes is a must
• Excellent time management skills with a proven track record in managing a busy workload to deadlines whilst maintaining a systematic and organised approach
• A proven ability to work independently, manage multiple priorities and meet deadlines in line with established schedules ensuring accuracy in the information provided
• An excellent communicator with training experience and the ability to deliver complex information to a variety of internal stakeholders in an accessible and relevant way.
• Ability to build excellent working relationships with a wide variety of internal and external stakeholders, including senior management.
• Self-motivated, flexible and able to work without close supervision within a team environment
• A responsible attitude to dealing with sensitive and confidential information
• Proficient in Microsoft Office Suite (Excel, Word, Outlook) and other relevant software tools
• Fluency in written and spoken English
• Commitment to the aims and values of Médecins Sans Frontières.
• Proactive, resourceful, and adaptable with a solutions-focused approach.
• A positive team player with the ability to collaborate effectively with colleagues across different departments.

HOW TO APPLY

Please apply on our website by submitting a copy of your CV together with a letter of motivation by the closing date.

Please apply as soon as possible as MSF reserves the right to close the vacancy early, or on the appointment of a candidate.

Incomplete applications will not be considered.

Recruitment timetable:

• Closing date for applications: 15 February 2026, 11.59pm (GMT)
• First round interviews: 04 & 05 March 2026
• Projected Start Date: 06 April 2026

MSF UK is an equal opportunities employer. We are committed to diversity and creating an inclusive environment for all employees. We encourage applications from all sections of our diverse community. 

Safeguarding

MSF UK/IE is dedicated to safeguarding everyone who comes into contact with the organisation, for whatever reason and however brief. All posts are subject to safer recruitment process which include robust reference requests, scrutiny of employment history and where applicable criminal record and barring checks.

Our safeguarding commitment is underpinned by policies and procedures which encourage and promote safe working practice across the organisation. On joining MSF UK/IE you will be required to attend safeguarding training to ensure responsibility for and maintaining safe working practice and to safeguard our teams, beneficiaries, and communities.

Corporate Fundraiser

Salary: £35,000 - £38,000 per annum
Location: Home based, with frequent travel, particularly within London – the ideal candidate will be based in Greater London
Contract: Permanent, full-time

For the past 8 years, we’ve been delivering financial education programmes that set children up for life. But we have so much more to do to ensure no child misses out.

Our plan for 2025 to 2027 focuses on strengthening our commitment to working with schools, families, and communities. We want to help people feel more confident talking about money. We will prioritise financial literacy in education and aim to increase funding for financial education programmes. Our goal is to ensure all children can make informed financial decisions as they grow up.

Our efforts also concentrate on expanding and strengthening our collaborations and partnerships with educational institutions, advocates, financial partners, and supporters.

We are looking for a relationship-driven Corporate Fundraiser to manage and grow our corporate partnerships and support our mission to improve financial education for children and young people across the UK.

This role will focus primarily on account management of existing corporate partners, most of whom are based in London and work within the financial services sector. Corporate partners support the charity through donations, participation in a collaborative supporter group, and employee volunteering.

A key part of the role will be coordinating our corporate volunteering programme, particularly school-based volunteering sessions where corporate employees deliver financial education workshops. You will manage the end-to-end process, working closely with corporate partners, schools and internal colleagues to ensure high-quality delivery.

You will also support new business development, helping to identify and secure new corporate partnerships, and will use Salesforce to manage relationships, pipelines and reporting.

Key responsibilities

• Manage and steward a portfolio of corporate partners
• Build strong, long-term relationships and deliver excellent partner experiences
• Coordinate corporate volunteering in schools, from planning through to delivery
• Support a corporate supporter group through meetings and events
• Contribute to new corporate fundraising opportunities
• Maintain accurate records, pipelines and reports using Salesforce

About you

• Experience managing corporate partnerships or accounts, ideally in a charity or not-for-profit setting
• Strong relationship management and communication skills
• Highly organised, with the ability to manage multiple stakeholders and priorities
• Confident working with corporate partners, ideally within financial services
• Experience using Salesforce or a similar CRM system
• Motivated by social impact and improving financial education

How to apply:

For an informal conversation about this role and for more information, please contact: James Woodcock

To Apply, please send your CV and a cover letter (only CV’s accompanied with a covering letter will be considered for shortlisting) of no more than 2 pages, no later than 5:00pm Thursday 5th February. First interviews will be held virtually week commencing 9th February, with second interviews in person (London) week commencing 16th February.

Potential Applicants: If you’re interested in applying and excited about working with us but are unsure if you have the right skills and experience, we’d still love to hear from you. We don’t expect everyone to meet all the criteria listed.

JFF is an inclusive organisation and we welcome all applications. We want our workforce to be truly representative of the communities we serve. Diversity is an asset to our organisation and helps us create an inclusive, welcoming environment for all.

While the role will work solely for the Just Finance Foundation, please note that the Church Urban Fund, as the parent charity, will be the legal employer.

About the Role

As a Membership Engagement Administrator, you will play a key role in supporting the Membership Engagement Manager and the wider team to deliver an exceptional membership experience.

This role ensures the smooth operation of the College’s membership services and contributes to achieving our strategic engagement objectives.

You will lead on core, complex membership processes, coordinate team workflows and provide world-class customer service to our members. Working collaboratively across the team, you will help identify and implement improvements to enhance efficiency and member satisfaction.

Key tasks and responsibilities include (but are not limited to):

• Deliver a world-class customer service experience to members and external stakeholders.
• Coordinate daily, weekly and monthly membership engagement tasks, prioritising work in collaboration with the Membership Engagement Manager.
• Work collaboratively with colleagues to ensure individual and team tasks are completed efficiently, effectively and in a timely manner. 
• Lead and coordinate the core, complex membership operational process being supported by the team.
• Identify and eliminate non-value-adding processes and suggest improvements to enhance membership engagement.
• Provide support to the Head of Membership Engagement in the absence of the Membership Engagement Manager.

About You

We are looking for someone with experience in a similar role, ideally within a professional membership organisation.

You will be highly skilled at managing and coordinating multiple workstreams simultaneously, with experience in handling sensitive data, processing financial transactions and working with CRM systems. 

A solid understanding of project planning tools and techniques is essential, along with excellent interpersonal and communication skills, both written and verbal. 

You will be exceptionally organised, possess a strong administrative background and demonstrate meticulous attention to detail in all aspects of your work.

The Package

This is a full-time, permanent position with a competitive employee benefits package, which includes (but is not limited to):

• 26 days of annual leave, plus bank holiday
• 1 additional paid day of leave for the purpose of celebrating your birthday
• Healthcare support through Benenden Health
• Up to 12% pension contribution
• Hybrid and flexible working
• Wellbeing hour once a week
• Cycle to work and employee discounts schemes
• Training and development opportunities
• Access to Mental Health First Aiders and Employee Assistance Programmes

About the College

The Royal College of Anaesthetists (RCoA) is the professional body responsible for the specialty throughout the UK. We are the third largest medical royal college in the UK by membership. With a combined membership of more than 24,000 Fellows and Members, we ensure the quality of patient care by safeguarding standards in the three specialties of anaesthesia, intensive care and pain medicine.

At RCoA Equality, Diversity and Inclusion I is a core part of our culture, so it is important to us that this is reflected in everything that we do. We welcome all individuals irrespective of age, race, sex, gender identity or expression, sexual orientation, ethnicity, religion or belief, disability, marital or civil partnership status, or parental and caring responsibilities to ensure we actively embrace an inclusive and representative culture that encourages, supports and celebrates our differences.

Unfortunately, due to the volume of applications, we are unable to provide detailed feedback to candidates on their application. Only short-listed applicants will be contacted after the closing date. Please note that the closing date is subject to change.

Applicants must reside and have the right to work in the UK. No agencies please

Martingale Postgraduate Foundation (Martingale) exists to fund and support the next generation of talented researchers. We believe that family income should not be a barrier to the pursuit of excellence, and our mission is to enable and nurture talented individuals from low-socioeconomic backgrounds to thrive within world-leading postgraduate research.

Martingale’s flagship programme is the Martingale Postgraduate Scholarship, which supports students from low-socioeconomic backgrounds to pursue and excel in postgraduate degrees, by providing:

• A fully-funded Living Wage Scholarship to pursue a one-year Masters degree or a four-year PhD.
• All tuition fees and research expenses, including a tax-free stipend for living costs.
• Tailored support to apply for Martingale courses at our partner universities.
• Access to Martingale programmes, including leadership training and connections with top academic and industry professionals.
• Membership of a pioneering community of talented researchers.

In the three years since Martingale launched, we are now supporting over 100 Scholars to undertake postgraduate degrees across our ten partner universities and have committed over £7.7m in Scholarships. We are continuing to expand our offer, bringing on new partners each year.

We are seeking an experienced communications lead to join our external engagement team and play a key role in shaping Martingale’s external profile and scholar recruitment.

As Communications Manager, you will lead on several critical aspects of Martingale’s work including all external communications from social media to PR, and brand management. Crucially, you will lead on the annual recruitment campaign for Martingale’s Postgraduate Scholarships. This three-month campaign each autumn is a fundamental part of Martingales work, ensuring we are finding and supporting as many talented people to apply as possible. Working closely with the Head of Communications and External Engagement, you will lead on all Martingale’s external communications.

A key responsibility will be ensuring that Martingale’s messaging is consistent, with a bold brand presence and strong collaboration with various external stakeholders including funders, universities, media, and government. You will also line manage the Events and Communications Officer who leads on all Martingale events and social media.

We are looking for a strong communicator with some leadership experience including line management, partnership management and external relations. You will bring excellent organisational skills, strong attention to detail, a proactive mindset, and a strong alignment with Martingale’s mission. We welcome applicants from a range of career paths who are excited to be part of a growing, fast-paced charity delivering meaningful impact.

Martingale Foundation is incubated by Purposeful Ventures who provide operational and strategic support. The Communications Manager will be employed by Purposeful Ventures.

About Purposeful Ventures

Our vision is for a fairer society where all young people thrive. We work with social entrepreneurs, organisations and philanthropists that share our vision. Through our work with these partners, young people are given opportunities in education and beyond, helping them reach their true potential.

Purposeful Ventures offers philanthropists and funders bespoke advice, using an evidence-based approach to help them to identify high-impact opportunities to fund. We then partner with visionary individuals and mission-driven organisations with strong theories of change. We help them turn great ideas into sustainable and successful ventures by offering fully individualised and very hands-on support, access to funding and a ‘high-challenge, high-support’ home. We do the minimum necessary and whatever it takes to succeed.

Key Responsibilities:

Working with the Head of Communications and External Engagement, you will lead on the design and implementation of end-to-end marketing for the recruitment campaign for Martingale Scholars:

• Ensure widespread marketing of the Martingale Scholarship opportunity across the UK, including in media (e.g., student newspapers), on university campuses and on graduate job boards.
• Coordinate an effective paid advertising campaign across multiple channels.
• Directly engage prospective scholars to increase interest and convince them to apply for Martingale opportunities. For example, leading email campaigns, visiting university campuses, or hosting webinars.
• Build relationships with university academics, careers departments, student societies, graduate careers platforms, and other organisations who work with Martingale’s target audience. Encourage them to share Martingale opportunities to relevant people.
• Develop marketing materials and coordinate circulation: leaflets, brochures, social media content, video, email and newsletters, case studies and interviews with relevant people incl. current scholars.
• Procure and coordinate any relevant external providers: e.g., paid digital advertising agencies.
• Manage the Applicant Tracking System, embed and manage a CRM system for enrolled scholars.

Manage brand and increase brand awareness:

• Manage and develop Martingale Foundation’s brand identity, and the identity of our programmes: visual identity, communication style, digital presence, in-person style and feel of events.
• Design and manage a creative and innovative social media campaign across multiple channels, incl. paid ads.
• Manage the website, including maintenance, development, and SEO – with agency support.
• Lead engagement with media outlets and relevant press, including student newspapers. Write engaging press releases and generate interest in Martingale.
• Develop innovative opportunities to grow Martingale’s brand awareness including opportunities for you or the CEO to showcase Martingale’s work.

Stakeholder management and communications:

• Produce and coordinate engaging communications and events for scholars and applicants, alongside the Programme’s team.
• Manage relationships with partner universities Marketing and External Relations teams, ensuring they are consulted and pleased with progress, while also delivering on their commitments.
• Develop collaborative relationships with charity partners or organisations with similar missions to Martingale, as well as potential employers of Martingale Scholars, and ensure they are aware of Martingale’s mission and progress whilst supporting recruitment and brand building efforts.
• Build productive relationships with funders relevant communications teams.

Organisation and team:

• Line manage the Events and Communications Officer, ensuring they are supported, clear on responsibilities and how they fit into the wider strategy of Martingale.
• Work across all departments in the organisation, ensuring that staff are supported to produce communications and that all Martingale’s work is being promoted effectively.

Monitor and report on the progress of the Martingale Foundation:

• Lead the production of impact reports.
• Collect and analyse data from applications, and annually review and refine the Martingale Scholarship’s recruitment campaign to make appropriate adjustments in future years.
• Assess, evidence and communicate the impact of the Martingale Foundation Scholarship in innovative ways.

General

• As duties and responsibilities change, the job description will be reviewed and amended in consultation with the post holder.
• The post holder will carry out any other duties as are within the scope, spirit and purpose of the role as requested by the line manager.

Key Requirements:

Essential Criteria

• Right to work in the UK

Experience and skills

Essential

• Excellent communication skills, both written and verbal, with the ability to effectively communicate with diverse audiences including senior stakeholders.
• Strong experience in communications within a mission-driven organisation.
• Good track record of developing and delivering highly effective communications campaigns.
• Strategic thinking combined with hands-on content expertise.
• Experience managing and cultivating partnerships.
• Understanding of UK education, social mobility, or research funding landscapes.
• Experience in managing an organisation’s social media and website (including wordpress or similar).
• Able to assimilate complex information quickly, identifying the pertinent points and making them accessible for a wider audience.
• Advanced IT proficiency: Spreadsheet, Word Processing, CRM or Databases, Email, Web-based applications.
• Experience managing multiple projects/workstream and priorities simultaneously, while maintaining attention to detail, prioritising, and meeting deadlines. 

Desirable

• Experience working with or within higher education or research organisations.
• Graphic design experience in Adobe.
• Proven experience line managing staff.
• Familiarity with charity fundraising or philanthropic communications.
• Experience delivering communications in a startup or scale-up environment.
• Experience in working with governance boards and/or trustees.
• Experience delivering ambitious recruitment campaigns.

Personal Characteristics

• Excellent interpersonal skills: able to build rapport and trusting relationships and able to work co-operatively in a multidisciplinary setting.
• A commitment to Martingale’s mission to support postgraduate students from low-socioeconomic backgrounds.
• Comfortable working in a rapidly growing and changing organisation with a degree of ambiguity – confident to create processes and ways forward where they might not yet exist.
• Creative and innovative: willing to think outside the box to maximise reach.
• Resourceful, able to act on initiative, hardworking, detail-oriented, and systematic.

Benefits

• 27 days annual leave plus bank holidays, rising to 29 days after two years of service and to 30 days after three years of service. This entitlement is pro rata for part-time employees. This entitlement excludes bank holidays.
• Full office closure between Christmas and New Year.
• A flexible approach to working with understanding and consideration for work-life balance and personal commitments.
• As a Purposeful Ventures employee, you will have the opportunity to be part of the TPT (The Pension Trust) scheme, our workplace pension scheme, where we make an 11% contribution; you are not required to contribute towards this scheme unless you choose to.
• Access to Charlie Perks, offering discounts and rewards at over 30,000 brands and retailers.