Customer relationship manager jobs in wimbledon chase, greater london

About Impetus

At Impetus, our focus is on helping young people achieve positive education and employment outcomes to increase their chance of leading fulfilling and successful lives, irrespective of their background.​

We tackle the three most difficult challenges that affect a young person’s ability to succeed in life in Britain today:  ​

• Lost learning through absence, suspensions, exclusions from school  

• Stagnation in education attainment outcomes, which means many are missing out on key qualifications like GCSE English and maths 

• The large numbers of young people out of education, training and employment  ​

We use our deep expertise and high calibre networks to give the best non-profits working in these sectors the essential ingredients to have a real and lasting impact on the young people they serve.​

Through a powerful combination of long-term funding, direct capacity building support from our experienced team and our pro bono partners, alongside research and policy influencing to drive lasting systems change, we work towards a society where all young people can thrive in school, pass their exams and unlock the doors to sustained employment, for a fulfilling life. ​

We are resolutely focused on outcomes and impact, driven by quality evidence.

You would be joining a team that is passionate, rigorous, determined, creative and warm. We care deeply for our colleagues, our portfolio partners and the young people we serve.​

Impetus is a registered charity and our charity number is 1152262.​

About the team

The Philanthropy Team raises income for Impetus and for Impetus partner charities. The team consists of 16 staff. Impetus has an annual income of £10 million, which we are looking to grow to £12–£14 million within the next few years. The team is led by the Director of Philanthropy and Partnerships.

The Philanthropy Team works with major donors, corporates and grant-making trusts, as well as collaboratively with colleagues across the organisation to ensure we make a compelling case to generate new financial commitments and wider support for our work. The team also delivers a high-quality engagement programme of volunteering and pro bono support for Impetus’s corporate partners.

In addition to our direct grants, we have several themed funds that support specific areas of our work, currently Connect and Engage, with plans to launch Skills and Attainment. An important part of this role is working closely with the Investment team to shape compelling cases for each fund, and with the Philanthropy team to connect them with the most suitable donors.

Impetus is driven by a shared belief in tackling the barriers that hold back young people from disadvantaged backgrounds in education and employment. Alongside investing extensive financial and non-financial support in our charity partners through our Investment Team, we also seek to influence decision makers to design and implement evidence-led policy and direct new resources to get young people the support they need through our Public Affairs team. We are resolutely focused on outcomes, driven by quality evidence.

About this role

This is an exciting opportunity to join our dynamic Philanthropy Team as an interim Events Officer. The successful candidate will be a highly organised individual who has a positive, can-do attitude, who enjoys working independently and as part of a team. ​

Impetus has a successful annual programme of fundraising and cultivation events including the Transforming Lives Dinner, the Impetus Triathlon and Impetus Future Party. We are looking for an Events Officer to support our programme of events, while also working creatively to innovate and improve our practices.​

Reporting to the Head of Events, the Events Officer is an integral part of the Impetus team, supporting our calendar of fundraising and engagement events.​

The Events Officer will be involved in all aspects of events management such liaising with venues and suppliers (catering, production, design), working with sponsors, event marketing, guest management and finance tracking. This is a role that will allow the postholder to take a high level of ownership for the sections assigned to them.​

You will join a small, passionate and hardworking Philanthropy team.

As part of the role, you will be required to attend in person meetings and our key fundraising events. Currently scheduled are:

- Impetus Triathlon, 13th September (if in post)

- Transforming Lives Dinner, 19th November

- Impetus Futures Summer Party, TBC June 2026

Key responsibilities

Event Delivery

• Work with the Head of Events and Events Manager on all Impetus’s major fundraising events, including the Transforming Lives Dinner, the Impetus Triathlon and the Impetus Futures Summer Party.
• Support our calendar of cultivation events such as the Pro Bono Breakfast and Philanthropy Breakfasts.
• Support research and planning of the annual events programme in line with the wider organisational strategy and objectives.
• Assist the Head of Events with on-site event management for all Impetus events.
• Source auction and raffle prizes, management of auction software and fulfilment of prizes.

Event Administration

• Manage the administration of all events, including invitation lists, invoices and general enquiries, working with the Head of Events to improve processes
• Responsible for managing all guest RSVPs across events, keeping guestlists up to date and accurately tracking responses on our CRM system
• Organise all administration resources for events, including name badges, delegate lists and signage
• Support the creation of post event reports, analysing data from each event and trends across previous years for the Philanthropy Team and wider organisation
• Supporting with invoicing, accounting, expenditures and financial reconciliation and assist with monthly reporting on income to Finance
• Proactively use our CRM system to manage event data
• Support on supplier and sponsor relationships

Team Support

• Manage all incoming enquiries for the Events Team via a shared inbox
• Fully comply with all of the organisation’s employment and other policies and procedures
• Provide general support to the Philanthropy Team where required, and work collaboratively with colleagues across the organisation
• Assist with project management, design, and production of all event communications, social media posts and collateral alongside the Communications Team
• Work closely with the Communications Team to manage events pages on the Impetus website

Person specification

Essential:

• Experience of working in a similar events role.
• Excellent project management experience.
• Exceptional organisational skills with the ability to prioritise busy workload.
• Ability to work independently or as part of a team.
• Practical approach to problem solving.
• Ability to be creative and use initiative.
• Meticulous attention to detail.
• Excellent written and verbal communication skills.
• Experience managing volunteers at events.
• Negotiation skills and experience working with suppliers.
• Experience using a variety of communications tools including e-newsletters and social media.
• Excellent IT skills including PowerPoint, Word and Excel.
• Understanding of databases, to include data entry and reporting (knowledge of Salesforce desirable).
• A commitment to Impetus’ mission and to equality, diversity and inclusion.

Desirable

• Experience of working for a charity on challenge and/or fundraising events
• Knowledge of the youth sector
• Knowledge of corporate fundraising 

Our commitment to equality, diversity and inclusion

We believe that a diverse workforce leads to an organisation that is more open, creative and gets better results.

We want our team at Impetus to represent the diversity of the people and communities we serve. We also want our team to be one where different experiences, expertise and perspectives are valued, and where everyone is encouraged to grow and develop.

We want to reach a diverse pool of candidates. We are happy to consider any reasonable adjustments that potential employees may need to in order to be successful.

We recognise the importance of a good work/life balance. We do everything we can to accommodate flexible working, including working from home, working part-time job shares and other arrangements.

Please just let us know in your application or at any stage throughout the process (and beyond) if these are options you’d like to explore.

Impetus is an equal opportunity employer and is determined to ensure that no applicant or employee receives less favourable treatment on the grounds of age, disability, gender reassignment, marriage and civil partnership, race, religion or belief, sex and sexual orientation. We value diversity and welcome applications from people of all backgrounds.

How to apply

You will need to:

• Complete the online form (including the equal opportunities monitoring form).
• Upload a comprehensive CV and supporting statement. 

The supporting statement should be no more than two sides of A4 and should address the criteria in the person specification.

You should also include the contact details of two referees, one of whom must be your current or most recent employer. Referees will only be approached with your express permission.

As part of our commitment to flexible working we will consider a range of options for the successful applicant. All options can be discussed at interview stage.

The deadline for applications is 9am Monday 11th August 2025.

Interviews

Interviews will take place: Monday 18th August 2025.

You will also be required to provide proof of your eligibility to work in the UK.

Personal Data

Your personal data will be shared for the purposes of the recruitment exercise. This includes our HR team, interviewers (who may include other partners in the project and independent advisors), relevant team managers and our IT service provider if access to the data is necessary for performance of their roles. We do not share your data with other third parties, unless your application for employment is successful and we make you an offer of employment. We will then share your data with former employers to obtain references for you. We do not transfer your data outside the European Economic Area.

About the role

This is a new role created at IRMO to strengthen how we measure, understand and communicate our impact. It sits at the heart of a learning-focused, community-led organisation working for migrant rights and social justice. We are open to hiring at either Officer or Lead level, depending on the experience and skills of the successful candidate.

We’re looking for someone with strong experience in Monitoring, Evaluation and Learning (MEL) who can take the lead in reviewing our current MEL systems and practices, identifying what’s working well and where there’s room for improvement. You’ll help embed more consistent, robust approaches to evidence and learning across the organisation, with the aim of improving the quality of our services and better demonstrating our impact to funders, partners and the community.

This is a 12-month fixed-term role, with the primary goal of strengthening our MEL systems, tools and capacity. There may be potential to extend the contract, depending on organisational needs and funding.

You’ll work closely with Programme Managers to ensure that data is collected, analysed and used in ways that are meaningful and accessible — not only to meet funder requirements, but to improve how we work and support our community. You’ll also support reporting processes and help build capacity across the team around MEL tools and approaches.

This is a great opportunity for someone with a strong analytical mindset and a values-driven approach, who is passionate about making data meaningful and useful in service of social justice. While we’re looking for someone who can take initiative and contribute from early on, you’ll be well supported by the Head of Programmes and Impact and welcomed into a collaborative, reflective team environment.

Key responsibilities

Strategy review

• Conduct an initial analysis of IRMO’s current MEL practices, systems and tools.

• Develop recommendations and an action plan for strengthening MEL across the organisation with support from the Head of Programmes and Impact.

Systems and frameworks

• Design or refine MEL frameworks and tools across IRMO’s programmes.

• Set up or improve systems for tracking outputs, outcomes and impact, including use of IRMO’s CRM system (Views).

• Ensure MEL systems are practical, consistent, and aligned with IRMO’s Theory of Change and values.

Data and analysis

• Support teams with day-to-day data collection and quality assurance, in line with project and funding requirements.

• Conduct quantitative and qualitative analysis to generate useful insight and evidence.

• Support quarterly and annual reviews across programmes.

• Contribute to funding applications with relevant data and impact evidence.

Learning and capacity building

• Promote a culture of learning across the organisation, supporting teams to reflect, adapt and improve.

• Facilitate internal learning processes, including participatory evaluation, feedback tools, and learning workshops.

• Provide capacity-building support to staff on MEL tools, data use and analysis.

Reporting and communication

• Coordinate internal impact reporting and support external reporting to funders and stakeholders.

• Ensure that MEL processes meet GDPR requirements and ethical data collection standards.

• Communicate data and learning in accessible, meaningful formats for a range of audiences.

Person specification

Essential

• 2–4 years of experience in a MEL, data or research role, ideally in a community, charity or non-profit setting.

• Demonstrated ability to assess existing MEL practices and lead improvements to systems, tools, and processes.

• Experience designing or managing MEL frameworks, such as theories of change, results frameworks, and indicators.

• Confidence working with both quantitative and qualitative data, including surveys, focus groups and participatory methods.

• Strong analytical skills and ability to interpret data to generate learning, demonstrate impact and inform decision-making.

• Experience facilitating learning and reflection processes, and supporting services to adapt based on evidence.

• Excellent interpersonal skills – able to work collaboratively, build relationships across teams, and support non-specialist colleagues to engage with MEL.

• Strong written and verbal communication skills in English, with the ability to tailor reporting for different audiences.

• Good communication skills in Spanish or Portuguese.

• Confident using digital tools to manage and analyse data, including spreadsheets, databases and survey platforms.

• Strong attention to detail and ability to manage complex information with accuracy.

• Understanding of data protection standards (including GDPR) and ethical MEL practices.

• Commitment to IRMO’s values, including anti-racism, anti-oppression, and community-led approaches, and an understanding of the issues facing migrant communities in the UK – particularly Latin Americans.

Desirable

• Experience using Views or a similar data management/CRM system.

• Experience designing or delivering participatory evaluation or community-led learning methods.

• Familiarity with IRMO’s programme areas: Advice, Education, Training and Employment (ETE), and Children and Young People (CYP).
   

We aim at all times to recruit the person most suited to the job and welcome applications from people of all backgrounds. We particularly encourage applications from people who identify as members of minoritised groups, and from Latin Americans and people with lived experience of the immigration and asylum system, to reflect the community we serve. 

We understand that some candidates may use generative AI tools to support their application. This is fine – but please note that we will review applications for signs of AI-generated content. Applications that appear heavily AI-written, especially where responses feel generic or lack personal insight, may be marked down.

Job Title: Homeownership Assistant

Salary: up to £15,070; depending on experience (up to £25,116 FTE)

Hours:  Part Time (21 hours to be worked over 3 days between 9-5)

Location: Remote working with attendance at the Little Canfield or Hampton Wick office as required

Benefits: 20 days annual leave, including bank holidays (33 days FTE), plus 1.5 days complimentary leave. Option to purchase additional annual leave, car leasing scheme, healthcare cash plan, enhanced pension, and more.

About us

Hastoe owns and manages more than 7,500 homes across the south of England from Devon to Norfolk. We are a social housing landlord and England’s leading rural housing specialist. We deliver small housing developments in partnership with local communities although, for historic reasons, we also own some housing in urban areas.

We are passionate about providing a first-class service for our customers. If you are enthusiastic, customer-focused, and passionate about making a difference to people’s lives, then we want to hear from you.

About the role

The Homeownership Assistant will provide essential administrative and operational support to the Homeownership team, helping to ensure efficient and effective service delivery to leaseholders, shared owners, and freeholders.

The postholder will be responsible for managing key processes and correspondence related to leasehold, shared ownership and freehold management, as well as income collection, and customer engagement. This role is pivotal in helping Hastoe meet its commitments to residents and maintain positive relationships.

Duties will include:

• Provide comprehensive administrative support for homeownership services, including managing documentation, coordinating with stakeholders, maintaining accurate records, handling customer queries, and assisting in policy development.
• Handle service charge-related queries and collaborate with finance teams to prepare accurate service charge estimates and actuals.
• Manage the recovery of rent, service charges, and arrears from leaseholders and shared owners, including setting up payment plans, handling legal action when necessary, and providing regular debt reporting.
• Support legal and complex homeownership matters by processing legal notices, assisting with consultations and disputes, maintaining accurate records, and staying informed on relevant housing legislation.
• Deliver high-quality customer service by effectively handling queries, attending resident meetings, and collaborating with internal teams to ensure a smooth and responsive experience for homeowners.
• Support with Section 20 consultations for major works, ensuring adherence to legal frameworks.

For more information on the role, please see the details on our Hastoe Careers page.

About you

You will need to have proven experience in housing management administration, particularly in working with leaseholders and shared ownership leases. The role requires excellent written and verbal communication skills, a strong commitment to delivering high standards, and the ability to stay well organised, meet tight deadlines, and effectively juggle multiple tasks at once.

You will also need:

• A minimum of GCSEs (or equivalent) in English and Mathematics.
• Problem-solving skills and a proactive approach to resolving issues.
• The ability to work independently and as part of a team.
• To be flexible and adaptable to change, with a willingness to learn and develop in the role.
• Where this isn’t already held, to be willing to study for a professional qualification in housing, property management, or a related field (e.g., CIH membership).

A personal note from Meghan Rank, your hiring manager

"This is an interesting multifaceted role within the Homeownership Team. As the Homeownership Assistant, you be a part of Hastoe’s crucial daily operations, working closely with teams across the entire organisation to deliver our homeownership functions. There is a great opportunity to make the role your own by creating new ways of working.”

Benefits provided

Annual Leave:  Starting at 33 days, including bank holidays (pro rata for part time) and 1.5 days complimentary leave, along with the option to purchase additional leave.

Enhanced Pension: Hastoe's employer contributions start at 5% and are based on matching of your own contribution level, plus 2%, up to a maximum of 8% employer contribution.

Other benefits include:

• Flexible working opportunities.
• Annual leave increasing with length of service up to a maximum of 36 days, including bank holidays (pro rata for part time employees).
• Discounts for local shops, restaurants and gym membership.
• Cycle to Work and Car Leasing Scheme.
• Employee Assistance Programme (EAP) – confidential phone and online support and resources service with 24/7 access.
• Health Cash Plan (a type of health insurance).
• 3 x Life Assurance from day 1, for all pension holders.
• A supportive working environment with ongoing learning and development opportunities.
• Long Service awards.

This post is subject to background checks. For more information on this, please see the advert on our Careers Page.

The Talent Set are delighted to be working with a fantastic education charity to find their Fundraising Manager. The charity offers a flexible working environment, with home-based working, and occasional travel to their office in London.

The charity is embarking on its ambitious next five-year strategy. They are looking to strengthen the team with a talented and ambitious Fundraising Manager. Your role will support the Head of Fundraising, CEO and wider team to develop new sources of high value support, working flexibly across trusts and foundations, corporate and philanthropic fundraising.
The successful candidate will demonstrate a knack for identifying funding opportunities and discovering new prospects. You’ll contribute your ideas and initiative to develop and deliver compelling engagement opportunities for current and potential supporters, and lead on reporting impact to funders. Ultimately the post-holder is expected to grow in this role, to manage their own portfolio of high value donors.

Key Responsibilities:
 

• Research and develop a qualified pipeline of trust/foundation and corporate prospects to ensure achievement of voluntary income targets in 2027/28 and beyond. 
• Draft winning funding bids and support the Head of Fundraising and/or CEO to develop compelling proposals and/or pitches. 
• Support and manage the CEO to lead relationships with funders and prospects.
• Lead on managing the funder reporting cycle and ensuring we deliver on our funding agreements, producing timely and inspiring impact reports.
• Drive awareness and understanding of fundraising internally by making connections with colleagues across the organisation and working collaboratively to support achieving fundraising goals. 
• Maintain the quality of data in the fundraising team CRM (Salesforce), managing contacts and pipelines through the database and producing accessible reports on fundraising performance and forecasts. 

Person Specification:
 

• Previous high value fundraising experience (trusts and foundations, corporates or philanthropy), with a track record of successfully securing significant donations and achieving income targets.
• Demonstrated ability to maintain a varied workload, deliver to deadlines, and successfully manage multiple work streams and projects.
• Strong interpersonal skills and emotional intelligence, with the confidence and evidenced ability to be able to nurture and maintain successful relationships with high value external stakeholders and senior colleagues. 
• Excellent written and oral communication skills, with an ability to translate complex projects and/or ideas into accessible and persuasive narratives that inspire and motivate. 
• The instincts and initiative to spot and seize fundraising opportunities; with the resilience, flexibility and tenacity to guide long term fundraising activities through to successful outcomes. 
• Passionate about reducing educational inequalities and transforming learning and life chances for young people from economically disadvantaged backgrounds.

To be considered for this position please apply with your CV as soon as possible, regrettably please note we may not be able to reply to each and every application.

We are committed to diverse and inclusive recruitment practises that ensure equal opportunity for everyone, regardless of race, sexual orientation, mental or physical disability, age or gender. We encourage applications from all backgrounds and will happily make reasonable adjustments to always ensure a fair process

About PBE

We use economics to improve lives. Through analytical expertise and our close connection with the social sector, we help charities, funders, firms and policymakers tackle the causes and consequences of low wellbeing.

Right now, around 3 million adults in the UK are living in wellbeing poverty. We want to change that. 

Our team of analysts, researchers and economists work on a wide range of issues related to low wellbeing, including mental health, education, employment, financial security, poverty, disability, inequality and civil society. Our current focus areas are loneliness, children and young people’s mental health and private rental housing. We have changed national government policies on charitable giving, data about charities and volunteering and the relationship between civil servants and charities. Our research and insights helped secure over £1 billion of government funding for children’s services, numeracy education and charities struggling with the cost of living. The government has committed an additional £250 million for children’s social care in 2025-26, partially due to our research into the state of children’s services funding

About the role

From our ‘Labour and Civil Society Summit’ in Westminster with Sir Keir Starmer, to our ‘Diversity in charity leadership webinar’ with the Charity Commission, to our ‘Reversing the decline in children's mental health’ event chaired by Channel 4’s Cathy Newman, PBE events are high profile, high impact and varied. We are looking for someone who is passionate about using the power of events to bring people together to challenge, influence and engage on the issues our audiences care about. You will create and lead an exciting events strategy, and deliver a wide range of events, collaborating with senior staff, trustees, external organisations.

Post type: Permanent

Reporting to: Head of Communications

Staff benefits

• 28 day annual leave per year (excluding bank holidays)
• 7% employer pension contributions
• Group life assurance scheme and sickness cover
• Employee assistance programme
• Enhanced parental leave policy
• Generous personal development budget
• Discounted university gym membership
• A flexible work environment committed to employee wellbeing

Main duties and responsibilities

Leading PBE’s public events strategy and delivery

• Work with our Head of Communications and senior team to design and implement an events strategy as part of the communications and fundraising strategies.
• Event strategy and programme planning: drawing on expertise of PBE colleagues, trustees and relevant stakeholders to plan, market and deliver an engaging and innovative programme of online and in person events to budget and deadlines.
• Event design, delivery and follow-up: planning and managing operational delivery.
• Responsibility for logistics of events including guestlist development, speaker invitations and stewardship, ticketing, internal briefings, contractors, venue liaison, event marketing and follow up.
• Active communications with speakers and attendees before and after events to maximise impact.
• Stakeholder engagement with events: Researching and drawing on advice from colleagues on interesting, engaging and diverse speakers relevant to PBE’s strategy, and drawing on PBE’s research and analysis projects as well as the wider media landscape to actively identify opportunities and agendas for future events.
• Supporting the organisation of joint events with charities and social sector organisations, working as part of a small and dynamic communications team to maximise the impact and visibility of PBE’s projects and publications externally, and the organisation of private research roundtables.

Supporting development and income generation

• Work with the Director of Development to ensure our events programme supports PBE’s fundraising approach by engaging funders, helping to identify new business opportunities, and contributing to funding applications. 
• Working with the Development team to manage the design and delivery of fundraising and stewardship events including small private dinners, roundtables, panel sessions in person and online.
• Collaboration with the Development Director to identify mission-related commercial opportunities from our events, such as sponsorship.

Delivering effective communications

• Collaborate with wider communications team to deliver greater reach and impact for PBE through our multi-channel communications strategy.
• Support communications colleagues to create and deliver compelling digital communications to support our events programme
• Managing data, reporting and insight to improve our events: Maintenance of all records of activity in the CRM Salesforce, and liaison with the Head of Systems and our Operations Team to improve systems and processes.
• Perform additional duties as required to ensure the smooth running of PBE and the communications team.

About you

The role would suit candidates from an events agency or in-house events/communications background, able to work operationally and strategically, working with and advising senior staff internally and externally.

Candidates should be able to point to a strong track-record of creating and delivering events and stakeholder engagement, with sufficient experience to lead and co-ordinate a diverse programme of in person and online events to reach policymakers and the wider social sector.

Skills/Competencies

Ideal characteristics include:

• Event strategy, programme planning and operational delivery and management of in person and online events.
• Creativity, innovation and a commitment to continuous improvement.
• Good communication and interpersonal skills, including strong writing and relationship building ability.
• Attention to detail and organisational skills, including managing budgets.
• Collaborative working style with internal and external colleagues.
• Project management: ability to manage and oversee multiple simultaneous projects 
• Self-sufficiency and resilience to manage operational delivery of high-profile events and advise internal colleagues on strategy and positioning.
• Confident use of digital systems and software, able to pick up and adapt to use of different platforms and products including core applications and platforms, e.g. webinar technology, CRM (Salesforce), online booking applications, spreadsheets.
• Interest in social and economic policy issues and issues that impact the social sector.

Desirable characteristics include:

• Experience of and interest in the social sector or think tank sector 
• Experience in health and safety, GDPR and the legal aspect of events, such as risk assessments and charity tax. Familiarity with the Fundraising Regulator’s codes of practice
• Experience of WordPress and wider experience in Content Management Systems and content design.
• Experience of major donor and/or corporate relationship management.

Timelines

Closing date for application: Wednesday 30 July @ 10.00am

First round of interviews (online): Wednesday 13 and Thursday 14 August 2025

Second round of interviews (online / in person): Thursday 21 August 20

PBE is an equal opportunity employer and values diversity. We encourage applications from all parts of the community, and we give all applicants and employees fair and equal treatment, regardless of age, race, gender, religion, sexual orientation, disability, or nationality. We also guarantee an invitation to interview for all applicants with disabilities who show evidence that they can meet the role’s ideal criteria.

For details of our applicant’s privacy policy, please see our website.

At PBE, we acknowledge the value of Artificial Intelligence (AI) tools and search engines in supporting work-related tasks. However, we advise against relying solely on AI-generated answers when responding to the sift as well as interview questions for this role. Our goal is to assess your personal understanding and your capability to perform the role. Therefore, we expect your answers to be thoughtful, personalised, and appropriately referenced. Please note that we utilise commonly available AI tools, detectors, and platform features offered by Applied to identify AI-generated responses and ensure authenticity during the shortlisting process.

Flexibility Policy:

We value the ability to work flexibly and to support employee needs. We have an office in Elephant and Castle, London that is available to staff every day, but we also work to a 0% requirement to be in the office. We do ask that staff travel to the office once every six weeks for our collaboration days, and for meetings and events as required. Travel costs to London are not covered by our expenses policy, as our pay policy is based around paying staff a salary based on London weighting that is not dependent on where people live.

Please note that sponsorship cannot be provided for this role so applicants must have full working rights to work in the UK.

Prospect Research Manager

Are you a strategic thinker who thrives on turning data into actionable insight?
Do you want your research skills to help drive social justice and support women and girls around the world?

A leading international charity is seeking a strategic and analytical Prospect Research Manager on a 1 year fixed term contract  to lead its prospect research strategy - helping to drive income, deepen donor engagement, and strengthen the impact of their work.
This is a pivotal opportunity for a data-driven professional to shape and deliver a high-impact research strategy, manage a healthy prospect pipeline, and provide actionable insight to support major donor, trust, and corporate fundraising.

Benefits
This organisation offers hybrid and flexible working.  They offer 27 days holiday plus time off for volunteering. They offer a competitive pension. They have regular reviews with employees.    

The Role
The Prospect Research Manager will lead the development and implementation of a robust prospect research strategy, working closely with senior stakeholders to identify and prioritise opportunities. The role includes line management of a Partnerships Insight Officer and collaboration across teams to deliver high-quality donor intelligence, due diligence, and pipeline reporting.
Key responsibilities include:

• Designing and delivering a strategic prospect research and pipeline management framework
• Providing insight, analysis, and due diligence to support engagement with high-value donors
• Managing prospect allocation and overseeing moves management processes
• Championing the use of the CRM (MS Dynamics), ensuring data is accurate, accessible, and effectively used
• Producing KPI reports and supporting compliance with fundraising regulations and data protection laws

Candidate Profile
The ideal candidate will bring:

• A collaborative, values-driven approach to leadership and teamwork
• Excellent analytical, organisational, and communication skills
• A deep understanding of data protection, due diligence, and compliance best practices
• Strong knowledge of CRM systems such as MS Dynamics, Raiser’s Edge, or similar
• Proven experience in prospect research and pipeline strategy within a high-value fundraising environment
• A genuine commitment to feminist principles and anti-racism.
•  Line management experience and a background in international development or INGOs are desirable but not essential.

Why Apply?
This is a unique opportunity to join a mission-led organisation at the forefront of global change. The successful candidate will play a key role in enabling strategic fundraising that supports transformative work for women and girls around the world.
 
How to apply
Please get in touch by email or phone. We would be happy to discuss the opportunity further and share a full job description. Please share an updated CV.  

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

Mission Without Borders International (MWBI) is a Christian organisation working in six of the poorest countries in Eastern Europe, raising funds through twelve organizations.   

We are an international network of Christians who journey with the poor and marginalized, bringing practical and spiritual support with hope of a better future, enabling and encouraging people to lift themselves out of poverty, always sharing the hope that is found in Jesus Christ. We serve people without regard to their religion or ethnic background.

We want to see lives transformed, across generations, with hope for the future. Consequently, we work with families; with children, living in both communities and government institutions; and with the elderly, who are often the most isolated in poor communities. We journey with them over a five-year period to ensure we develop sustainable solutions and always in partnership with the local Church and a network of Coordinators who live in their local communities.

This is a pivotal moment for MWBI.

Mission Without Borders International is embarking on a season of renewal and growth. We have successfully implemented a new CRM system across our 12 affiliates who are scoped with raising financial and prayer support. The next phase of our systems upgrade will involve rolling out the new CRM system to our 6 field country operations in 2026. And then a new finance system. All of this with the goal of creating dashboards of data which provide real-time insights into the mission’s consolidated financial position and inform strategic decision-making. It is into this exciting new stage of the Mission that we seek a Director of Finance.

You will be a Christian, qualified accountant with proven experience as an international finance leader, having implemented new systems and worked across multiple jurisdictions. Experience of the charity/humanitarian sector and an understanding of the complexities of in-country programme management would be beneficial. You will have an open and servant-hearted leadership style that leads through team building and a drive to see excellence delivered through strong and transparent working relationships. You will be passionate about our vision to reach people for Christ.

This post is subject to an occupational requirement that the holder is a practising Christian under Part 1 of Schedule 9 to the Equality Act 2010.

The Royal Ballet and Opera continues to lead the way in opera, ballet, music and dance both live on stage and through multiple digital platforms, from live streaming to worldwide cinema screenings. Our Covent Garden theatre has been at the heart of London and British cultural life for three centuries. We are home to two world-class Companies: The Royal Ballet and The Royal Opera.

The Royal Opera House describes the place we work, not who we are. The whole is always more than the sum of its parts - we may be a House, but three quarters of our audiences experience what we do outside this building. While our Covent Garden theatre is the nerve centre, the impact and influence of the organisation can be felt in every corner of the country, and around the world.

We could not maintain this range of work or our digital presence without support from philanthropists, funders, members, business partners and sponsors. The Membership Team are responsible for circa £10m income in membership donations, including Gift Aid. Friends and Patrons also make up 30% of ticket income, 55% other donations and 88% legacies, emphasising the importance of community building, good processes and customer service.

We are now seeking to recruit a Membership Coordinator on a contract basis to support at a busy time of growth. The role holder will work within the Membership Team, responsible for the philanthropic income from Friends and Patrons, and undertake the efficient administration of the membership programme whilst providing first-class customer service to keep our Friends and Patrons engaged and valued.

This role will suit a candidate who has strong experience in a customer-facing environment (ideally in a membership organisation and/or box office) and is able to use diplomacy in dealing with a variety of different customer groups. You will be able to illustrate a consistently high level of customer care and responsiveness as well as strong organisational and administrative skills. You will also be able to demonstrate:

• Experience in administration, ideally within a customer-facing organisation (arts, performing arts or a fundraising charity)
• Experience of databases and MS Office (Access, Word and Excel)
• Experience of administering financial processes
• The ability to gain knowledge of products and services in a relatively short period of time
• The ability to work effectively under pressure, prioritise and multi-task
• Excellent face-to-face, written and telephone communication skills, including the ability to deal with members at all levels and stakeholders in a professional manner.
• Team player approach and positive attitude

We value the diversity new hires can bring to our workforce. A working knowledge of our repertoire is not essential, but the ability to learn quickly is.

The Royal Ballet and Opera is committed to creating a diverse and inclusive environment in which everyone can thrive. We particularly welcome applications from those who are from a global majority background and/or those who are disabled, as they are under-represented within our organisation. As a Disability Confident Employer, we guarantee to interview all disabled applicants who meet the essential minimum criteria for our vacancies.

Closing date for applications: 8am, Monday 11th August 2025

First stage interviews will be held online via MS Teams on 14th/15th August 2025, with second round interviews in person at ROH Covent Garden from 20th August 2025.

Applicants must have work authorisation for the UK. No agencies.

Are you looking for a role where your skills can directly benefit families raising disabled or seriously ill children and young people? 

We’re growing our passionate and ambitious Fundraising team and looking for two Corporate Partnership Managers to help us make a difference to even more families who need our support. 

These are exciting roles at the heart of our growth strategy and designed to build and deliver a powerful corporate partnerships programme that will generate vital income and create meaningful, lasting relationships with businesses across the UK who align with our values. 

The role

As a Corporate Partnerships Manager, you’ll proactively lead the way in securing high-value corporate support. You’ll identify and engage prospective corporate partners, create compelling proposals, deliver inspiring pitches and then manage long-term partnerships that deliver both income and impact. 

This is a great opportunity for someone who thrives in new business development and who can spot the potential for partnership across all sectors from sponsorships and strategic giving to employee fundraising and volunteering. 

You’ll be a key player in shaping our corporate fundraising approach, working closely with colleagues across Fundraising, Programmes, and Communications to create partnerships that are exciting, innovative, and mission aligned. 

About you  

We’re looking for someone with: 

• Proven experience in corporate fundraising, sales, or business development, particularly in securing five- to six-figure multiyear partnerships. 

• Excellent communication skills and confident in creating high-quality proposals and delivering persuasive pitches to senior stakeholders. 

• A natural relationship-builder, with a track record of opening doors and maintaining strong, productive partnerships. 

• A creative and strategic thinker who can identify new opportunities, meet ambitious targets, and bring fresh ideas to the table. 

A genuine passion for our mission and the drive to grow support for families raising disabled or seriously ill children. 

About us

Family Fund is a great place to work for great people. We provide a challenging and rewarding working environment where every staff member can make their mark.

We are a values based organisation and we aim to show our values in all that we do. Read our staff stories here, and see how our staff display our values every day.

We commit to inclusion, equity and diversity and we welcome applications from all parts of the community. Family Fund is a Disability Confident Leader. We will invite to interview all disabled applicants who meet the requirements for the role. If you have a disability, and are happy to let us know, please highlight this in your covering letter. We have also signed the Armed Forces Covenant and we welcome applications from the Armed Forces Community.

How to apply

Please complete the online application and submit your CV and a covering letter telling us how you meet the requirements for this role. Your cover letter should be no more than two pages long.

For more information, please read and download the job description.

The successful candidate must complete pre-employment checks that meet the Baseline Personnel Security Standard. This includes a requirement to undergo a right to work check and employment history verification.

Information

Closing date: 1 August 2025
Interview dates: 20 August 2025

Do you want to help improve the lives of people with disabilities through the power of assistance dogs? To help us create amazing partnerships, we need amazing people.
 
Canine Partners' mission is to change the lives of disabled people using expertly trained dogs to improve physical, emotional and social wellbeing. Our amazing dogs bring greater independence and an improved quality of life to their partners, offering security, companionship, and practical help with everyday household tasks.
 
We are looking for a passionate and innovative individual to join our dedicated Marketing and Income Generation Team as a Database Manager. This is an exciting opportunity at a prominent assistance dog charity for someone who has worked in a senior database administrator role and is ready to take on more responsibility or an experienced database manager interested in working in the charity sector.
 
Position: Database Manager
Hours: 37.5 hours per week (part-time hours considered)
Location: Homebased
Contract: 12-month fixed term contract
Closing date: 17th August 2025
 
You will be responsible for managing the data infrastructure and insights that support all charity operations, from matching assistance dogs with our partners, to securing vital funding, to measuring impact and outcomes. A proactive approach is key to ensure that you provide comprehensive management, maintenance, and development of Canine Partners' database systems and data recording strategies. You will manage the provision of accurate, timely, and compliant data selections, reports, and analytical insights to support all charity operations. You will have the opportunity to lead major database development projects and shape data strategy across the entire charity.
 
About you:
 
• Demonstrable experience in database administration and development.
• Strong understanding of GDPR compliance and data protection in database management.
• Experience in data analysis, reporting, and business intelligence tools.
• Excellent stakeholder management and training skills with ability to work across all organisational levels.
• Experience with database integrations, particularly with websites, email platforms, and third-party systems.
• Meticulous attention to detail and demonstrable commitment to data validation and checking.
 
Salesforce administration and development experience is desirable, but not essential. Most importantly, you will be passionate about the transformative impact that our assistance dogs provide to our beneficiaries.
 
Interested?
 
If this sounds like the perfect role for you, we would be delighted to hear from you. Please apply online with a comprehensive CV and supporting statement explaining how you believe you match the requirements of the role.

Please note we may interview candidates prior to the closing date. If we find a suitable candidate or receive a high volume of applications, we may close this advertisement prior to the closing date so apply now to ensure you don't miss out! Please be assured that we contact all candidates regarding the outcome of their application, this may take longer if we receive high volumes of applications.
 
First interviews are scheduled to take place online (via MS Teams) in the week commencing 26th August 2025. Second interviews are scheduled to take place in the week commencing 1st September 2025.
 
We recognise the benefit of diverse experience and welcome and encourage applications from all sections of the community. We are a disability confident committed employer.
 
You may also have experience in the following roles: Data Manager, Database Administrator, Data Analyst, Business Intelligence Analyst, CRM Administrator, Data Systems Manager, Information Systems Manager, Data Operations Manager, Database Developer, Data Governance Manager, etc.
 
REF-222 856

We are looking for an experienced Product and Platforms Lead to head up the team responsible for our core digital and data platforms - including the CRM, website and other key systems. These platforms are critical to how people access support, engage with our work and how teams deliver services across the charity.  

You will set the technical strategy, ensuring platforms are well-integrated, user-focused, high-performing and aligned with organisational priorities. You’ll also play a key role in exploring how emerging technologies, such as AI, could enhance our platforms and services over time.  This role plays a vital role in enabling our strategy by making sure our systems support effective, joined-up and responsive ways of working.  

The Product and Platforms Lead also holds responsibility as the charity’s named Data Protection Officer (DPO), providing leadership on data privacy, compliance and information governance.  

Our culture and benefits package are award winning, and our staff survey tells us that we’re a great place to work. Office attendance is flexible and based on the requirements of the role. We expect an average of one day a month in our London office, depending on business needs. 

We're the UK's specialist blood cancer charity and our vision is clear: we’re here to beat blood cancer. We fund world-class research; provide information and support to patients and their loved ones; and raise awareness of blood cancer. 

Since 1960 we have invested more than £500 million in blood cancer research in the UK. Where we’ve invested, survival rates and quality of life have improved. We’ve been working to beat blood cancer for over 50 years, and we won’t stop until we do. Be a part of our story and help us change the world. 

We are committed to actively promoting equality, diversity, and inclusivity. In line with our strategy, we welcome approaches from individuals from underrepresented groups, including minority communities, and applicants with a disability, to better reflect the community we serve and help broaden our perspectives. 

We are Hestia. We make a difference.

At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Philanthropy Manager to play a pivotal role in our Head Office in Aldgate.

Sounds great, what will I be doing?

This is an exciting opportunity to join Hestia at a pivotal point in its fundraising journey. Over the past five years, Hestia has developed a successful and growing fundraising programme, which includes support from charitable trusts and foundations, statutory grant makers, corporate partners, individual givers, and high-value donors. The Philanthropy Manager will play a key role in shaping and developing Hestia's philanthropy programme, with a focus on individual giving, legacies, and major donor relationships. This role offers the chance to significantly grow the programme's reach and impact.

As Philanthropy Manager, you will be a confident and strategic relationship manager with the ability to engage, inspire, and steward a portfolio of major donors and prospects. Working closely with the Head of Philanthropy, you will deliver personalised stewardship plans, craft compelling proposals, and manage a pipeline of four, five, and six-figure gifts. You will also line manage the Senior Supporter Care and Finance Coordinator, contributing to a high-performing and motivated team. This role is ideal for a proactive fundraiser who is passionate about making a meaningful difference to the lives of people affected by domestic abuse, modern slavery, and mental health challenges.

What do I need to bring with me?

You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.

Here's what the team will be looking for:

The ideal candidate will be highly literate and numerate, with excellent communication skills, both written and verbal. They will bring proven experience in building and managing relationships with high-value donors, successfully stewarding individuals to secure five- and six-figure gifts. They will have a strong track record in developing and delivering individual giving and donor stewardship campaigns, as well as managing complex, cross-team projects and leading people, whether through formal line management or working with volunteers.

The candidate will be organised, detail-oriented, and able to work effectively under pressure to meet deadlines. They will have strong digital skills, including confident use of CRM and email marketing systems, along with MS Office tools such as Word, Excel, and PowerPoint. With a creative and innovative approach to fundraising, they will also have a solid understanding of data protection legislation (GDPR) and safeguarding principles. Importantly, they will demonstrate empathy and alignment with Hestia's mission, supporting individuals affected by domestic abuse, modern slavery, and mental health challenges.

Interview Process:

Interviews will be held at our Head Office in London on 2nd and 4th September 2025

We keep our interview process simple, so you know exactly what to expect.

• Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
• Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.

Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.

Our commitment to Equality, Diversity, and Inclusion

Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.

We are a disability confident employer

Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.

Safeguarding Statement

Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.

Important Information for Candidates

If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.

We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.

The Role

The Head of Partnerships and Fundraising is responsible for the majority of income generation for our charity. The Switch raises income from corporate volunteering partnerships and through grant applications to other trusts and charities, which together contribute circa £800,000 per year. This is a role that requires strategic thinking, relationship and negotiation skills, and the ability to meet income targets.

This role will manage and grow our current key corporate partners, ensuring sustainability and longevity in our partnerships. The person will be responsible for communicating effectively with corporate partners on a strategic level, to understand how we can improve our volunteering offer and communicate impact to their business.

The job-holder will seek new partnerships in diverse industries where we have fewer stakeholders, to ensure our young people work with companies and volunteers from wide-ranging sectors.

In this position you will scope fundraising opportunities from grant and trusts, and be adept at assessing our viability so that applications we submit have a higher rate of success than average.

As Head of Partnerships and Fundraising, you will create new income streams which The Switch has not considered before, for example legacy funding, individual giving, corporate match funding. This will improve our financial stability.

In addition to income generation, this role will lead the Partnerships team and manage two to three staff as follows :

1. Our Corporate Partnerships and Volunteer Manager - oversees all volunteer logistics, including maintaining volunteer records and distributing relevant briefing materials to ensure volunteers are well-prepared for their role. Some time dedicated to fundraising too.

2. Our Communication Coordinator – leads on our regular comms including our digital newsletter, social media pages, and bespoke comms for projects or funders.

3. Coordinator TBC.

Details

· The Head of Partnerships and Fundraising leads the Partnerships Team and reports to the CEO.

· Working hours are typically 9am – 5pm Monday – Thursday, and 9am – 4pm Fridays.

· Working from home (WFH) is typically 2 days a week, with Wednesdays mandatory in the office.

· Flexibility will be required to cover meetings or events outside of these hours and WFH days.

· Start date: autumn 2025

We are proud to offer a number of enhanced benefits to our staff, including:

· 25 days holiday, plus bank holidays, additional “Switch Off” Day and Christmas closure

· Health cash-back package, including discounts on gym memberships, retail and leisure.

· Hybrid working

· Pension

· Learning and Development opportunities including Learning at Work Week activities

· Volunteering days to spend on an activity close to your own heart.

We're pushing for better, right here, right now. Every one of us has a crucial role to play as both drivers and enablers of change.

Parkinson’s UK is the UK’s leading charity for people with Parkinson’s.  We're a growing organisation with 605 employees, 4000 volunteers and a projected income of £50m+. Our proud history dates back nearly 60 years, but now we’re on a mission to be fit for the future, ensuring we have the infrastructure, culture, and operating model to drive even more impact for people with Parkinson’s, both now and in the future. 

The Operations team plays a key role in driving that mission. Over the coming years we’ll be modernising our systems and processes to ensure they’re fit for now, as well as in the future. Much of this work is already underway, and we’re now ready to start our exciting new chapter.

We’ve been working to get ourselves in the best shape to deliver that progress over the next few years, and we’re now looking for ambitious, driven, and purpose-led people to join our team of ‘relentless doers’.  To hear more about these exciting new changes and how you can play your part in our story, click here to hear from Ben Clarkson, Chief Finance and Operating Officer.

About the role

You will be responsible for supporting the finance manager on managing the charity’s finance ledgers, year-end accounts, completing monthly balance sheet reconciliations, posting journals, dealing with cash banking and quarterly VAT return submissions.

You will support the directorate to improve the efficiency of processes using data and digital tools to drive those efficiencies and effectiveness across the organisation. 

What you'll do 

• Be responsible for a key financial ledger (e.g. purchase/sales/cash) and provide first line support to the rest of the charity in managing that ledger

• Support the financial accounting manager in delivering the month end closedown process

• Produce monthly reconciliations to support the financial accounting manager facilitate the overall charity balance sheet reconciliations

• Understand and support the other assistant financial accountants with their areas of responsibility to provide flexibility and continuity of service to the organisation

• Provide support to budget managers on transactional accounting activities and queries

What you'll bring

• Experience of working in a financial accounting team with good working knowledge of accounting principles and basic understanding of VAT for charities

• Have, or studying towards, an accounting qualification 

• Excellent numerical, analytical and problem-solving skills e.g. advanced excel techniques

• Experience of using accounting packages and other databases e.g. CRM to complete tasks

• Experience of managing a financial ledger, double entry bookkeeping and understanding of chart of accounts

If this opportunity sounds like you, we’d love to hear from you! 

To apply, please submit a CV and a supporting statement that demonstrates how you meet the essential criteria (marked with an 'A') in the 'what you'll bring' section of the job description.

The in person/office attendance expectation for this role will be a minimum of 2 days in the office per week.

Anyone can get Parkinson’s. It’s vital that the people who work for Parkinson’s UK are representative of our diverse community. We actively encourage people from all sections of the community to apply, regardless of race, ethnicity, gender identity, age, disability, sexual orientation, or religion.