Customer service administrator jobs in wimbledon chase, greater london

We are seeking a part-time, motivated and organised Income Generation Manger to support our fundraising efforts and help grow our income. This is a fantastic opportunity for someone looking to develop their career in income generation within the charity sector. The postholder will lead on our very successful corporate sponsorship programme and will develop our individual giving programme. The role will be an opportunity to develop and lead programmes while being supported by the CEO and Senior Management Team with a chance to make a real impact. 

Position: Income and Gift Aid Accountant Assistant
Hours: Full-time, 35 hours a week
Contract: Permanent
Location: Office-based in London with flexibility to work remotely
Salary: Starting from £26,384 per annum, plus excellent benefits
Salary Band and Job Family: Band 1, Charity
You’ll start at our entry point salary of £26,384 per annum, increasing to £28,033 after 6 months service and satisfactory performance and to £29,682 after a further 6 months.

About us

We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.

Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus. 

Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.

Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.

About this job

We are looking for an enthusiastic and motivated Income and Gift Aid Accountant Assistant to help us make sure every penny counts in our mission to stop MS. You'll play a key role in managing our income processing and supporting Gift Aid claims to help us maximise the value of every donation.

You'll ensure that donations recorded in our CRM system match the funds received, resolving discrepancies and supporting our income processes to run efficiently. Working closely with our Customer Services and Fundraising teams you’ll be at the heart of making sure our financial data is accurate and robust.

You’ll also assist with preparing and checking Gift Aid claims, helping us claim back vital extra funds at no additional cost to our supporters. Your detail driven approach will help us continue to build a strong and transparent foundation for everything we do.

To succeed in this role, you’ll need a good understanding of financial accounting principles, strong Excel and IT skills, and a collaborative problem-solving approach. Excellent communication and organisational skills will also be essential as you work closely with teams across the organisation to ensure our income records are accurate and efficient.

If this sounds like you and you're looking for an opportunity to grow your skills, along with experiencing challenges and a shared purpose, then we’d love to hear from you.

Closing date for applications: Friday 15th August 2025

Interested?

PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.

Equal Opportunities 
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.

We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application. 

Disability Confident Employer 
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.

You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.

If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.

More about our employee benefits:
We have a wide range of employee benefits including (but not limited to): 

Encouraging work life balance

• 38 days paid annual leave (including bank holidays), pro-rata for part-time
• More annual leave entitlement, based on length of employment
• Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us) 
• Flexible working options 

Caring for you and your family 

• Generous sick pay entitlement
• More sick pay entitlement, based on length of employment 
• Opportunity to buy and sell annual leave in each calendar year 
• Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis 
• Enhanced leave for new parents 
• Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
• Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
• 10 days paid disability leave a year, pro-rata for part-time 
• 10 days paid carers’ leave a year, pro-rata for part-time 
• Cycle to work scheme 
• Death in service scheme
• New family-friendly benefits, including paid leave:
  • In the event of miscarriage or still birth 
  • To support fertility treatments
  • For antenatal appointments for both parents

Thinking about your finances 

• Enhanced salary sacrifice pension scheme
• Discounted season ticket loan and interest-free emergency loans
• Give as you earn to support other charities of your choice before tax
• New employee portal including lifestyle savings vouchers and personal wellbeing

Enriching your life at work

• Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
• Yearly internal apprenticeship opportunities
• New, modern offices that embrace working together both in-person and remotely 
• Various opportunities to influence how we internally operate (including surveys, and focus and committee groups) 
• Active and supportive internal employee networking groups for collaboration and peer support 
• 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community) 
• 2 days paid leave a year for volunteering with other charities during normal

Safeguarding 
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.

This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.

We recognise our particular responsibility to make sure vulnerable adults and children are protected.

We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.

Your right to work in the UK 
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.

You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.

No agencies please.

Job Description
The Jewish Museum London has undergone substantial positive change over the past two years, moving out of our Camden site and moving to a ‘Museum without Walls’ model. With new leadership installed at both lay and staff levels and a consultation process underway for the development of a five and fifteen-year strategy the Museum is looking for a new member of the team to assist in running the day-to-day administration of the organisation.

Our museum is made up of passionate and expert staff and a collection of over 40,000 objects which are both accredited and designated with Outstanding status by Arts Council England. Our learning programmes hold multiple awards, and our visitor feedback is consistently very high, however, we have much bigger ambitions than our current success. The Museum is looking to expand, in space, in profile and in audience reach. We are looking for someone passionate about our potential to assist the wider team as we move forward to the next phase of the Jewish Museum London.

Reporting to the Senior Leadership Team the appointed candidate will have the organisational and administrative skills to ensure the Museum can effectively run its programmes and help grow the organisation.

Main Duties & Responsibilities
The main role of the Executive Assistant will be to administrate the activities of the Museum. Organizing key meetings on behalf of the Senior Leadership Team (this will include Finance, Ops, Collections and Learning) will be a key part of the role. Excellent communication skills are required as this role will involve liaising with a wide range of
internal and external stakeholders. You will assist with social media and general comms as the Museum’s digital presence continues to develop.
From time to time, you may be asked to provide research and presentations for meetings. In consultation with the Finance Director and Head of Operations, you will be responsible for the smooth running of the day-to-day logistics of Museum activities.

Are you passionate about tackling food poverty and reducing food waste? Are you interested in joining a team of volunteers making a tangible and positive difference to their local community?

Laurence’s Larder is a small, dynamic and beloved local charity that feeds over 300 people a week. Working with a vibrant team of over 90 volunteers Laurence’s Larder provides a weekly food parcel service, two-course sit down meal, clothes bank, art café and access to support and advice services.

Laurence’s Larder is non-referral and open to all, we bring people together, alleviating both social isolation and food poverty, while utilising surplus food. We are also endeavouring to help address some of the underlying needs that contribute to food poverty, and continue to add more support services to our offerings.

Our warm welcome and non-judgmental approach means that we can help our guests to begin to meet their daily needs with not only dignity but practical help.

We are looking for an individual who shares these values for the role of Operations Manager; to oversee the day-to-day running of our services, leading and supporting the volunteers to do this, ensure compliance with all relevant health, safety & food hygiene standards, support the Project Director to achieve agreed outcomes and goals.

We are currently looking at expanding our services by adding an additional service day a week on Tuesdays. This role provides the unique opportunity to be a part of the creation of this service.

If you are someone who loves being part of a team, is interested in food and sustainability, then this is the role for you. This is not a 9-to-5 desk job, this is a role for someone who enjoys being active, thinking on their feet and getting “stuck in”.

Our ideal candidate would have experience working with a team, but also self-motivated and capable of working with minimal supervision. Strong organisational and planning skills, as well as good people management and interpersonal skills are essential. Understanding or experience of the voluntary sector would be helpful, as would customer service experience.

This is an exciting opportunity to be a part of an enthusiastic team committed to positively impacting the community around them, if you are similarly motivated to making a difference please apply now!

Please note:

We are seeking someone who can commence their employment with us in September.

This role is typically Monday – Thursday 9.00am – 5.00pm / 5.30pm

How to apply for the role:

Please send us your CV (or equivalent), a letter of application telling us how you meet the person specification above and why the role interests you. You also need to provide us, at the time of applying, the names and contact details (phone number, email address) of two referees, one of whom must be their most recent employer.  We will not contact your current employer without letting you know in advance.

Applications should be sent by 5.00pm on August 25th

We are absolutely committed to diversity and inclusion. We welcome all applications from all suitably qualified persons and those with lived experience. We will make reasonable adjustments to the selection process for any qualified applicant who contacts us with a request.

If you want to understand more about us, or have questions about the role, or request reasonable adjustments, please send an email to our Info email account giving us your name and a contact phone number and we will respond as soon as possible.

About the MCC Foundation

The MCC Foundation (MCCF) is the charitable arm of Marylebone Cricket Club, (MCC), the most famous cricket club in the world and owner of Lord's Cricket Ground, the "Home of Cricket". We work in the UK and around the world to provide life-changing opportunities through cricket and to ensure that it can be a game for all. 

Role Overview

The Interim Director of Development (Maternity Cover) will provide strategic leadership and day-to-day management of all fundraising and development activities at the MCC Foundation during a period of parental leave. This role ensures continuity of fundraising operations, oversees a small team, and supports the Foundation's ongoing donor engagement and income generation priorities.

The successful candidate will step into a well-functioning development team and bring the ability to maintain momentum, lead a capable team, and sustain strong relationships with donors, partners, and internal stakeholders.

Ideal start date of mid to end of August. 

Key Responsibilities

• Provide leadership and continuity for the Foundation’s fundraising team, supporting colleagues to maintain momentum and ensuring ongoing delivery of the development strategy.
• Oversee and guide the team’s work on major donor and high-value supporter relationships, ensuring effective cultivation and stewardship continue. Support the Director, Trustees, and Philanthropy Manager in their engagement with key donors.
• Provide strategic oversight of the donor stewardship programme, ensuring the team continues to prioritise thoughtful, relationship-led approaches at all levels of giving.
• Guide and support the team in managing a robust pipeline of prospects, ensuring clear solicitation plans and donor journeys are in place to meet agreed financial targets.
• Lead and oversee the Foundation’s Trusts and Foundations fundraising activity, providing guidance on prospecting, proposal development, and reporting, while supporting the team to deliver high-quality applications and steward existing relationships.
• Oversee and support the team’s planning and delivery of fundraising events, including donor cultivation and stewardship events, ensuring they are delivered to a high standard.
• Support and mentor the small development team, ensuring team members are empowered to maintain momentum and deliver key fundraising activities.
• Ensure the effective use of the CRM system (Salesforce), maintaining accurate records and ensuring seamless donor administration and stewardship processes.
• Ensure all fundraising activities comply with relevant standards, including the Code of Fundraising Practice, GDPR, and MCCF’s safeguarding and reputational management policies.
• Act as a committed advocate of the MCC Foundation’s mission and programmes, maintaining an up-to-date understanding of the Foundation’s work and impact.

Personal Specification

• Proven experience in senior fundraising roles, with a strong track record in major donor and trust fundraising.
• A deep understanding of different forms of fundraising and the opportunities that exist for organisations like MCC Foundation.
• Excellent leadership and team management skills, with experience mentoring and motivating small teams.
• Strong interpersonal and relationship management abilities, with a donor-centric approach.
• Experience overseeing donor stewardship programmes and managing high-value fundraising pipelines.
• Competence in fundraising event oversight and delivery.
• Strong knowledge of CRM systems (preferably Salesforce) and data-driven fundraising.
• Excellent understanding of fundraising compliance, including GDPR and the Code of Fundraising Practice.

Safeguarding statement

The MCC Foundation is committed to safeguarding and protecting children and adults and providing safe and inclusive environments. The MCC Foundation follows detailed safer recruitment processes and as such, any roles involving regulated activity or any interaction with children and adults, are subjected to a DBS check (an enhanced check is required for those in regulated activity), as well as the collection of references. We ensure that we have a range of policies and procedures in place which promote safeguarding and safer working practices across our organisation.

Head of Corporate Governance

£50,718 - £53,387 (plus London weighing if applicable)

Location - Home based with some travel needed

Interviews to be held 27th-28th August. 

The WEA is the UK’s largest voluntary sector provider of adult education, a charity dedicated to bringing high quality, professional education into the heart of communities. We believe that all adults, regardless of their situation, should have access to education.

Job Description

WEA are looking for talented individuals to help us deliver our mission – to bring education within reach. If that sounds like you, then please read on.

As the Head of Corporate Governance, you will ensure ongoing monitoring of governance effectiveness and continuous improvement, and the efficient and effective administration of governance process, including trustee and committee member recruitment and onboarding, tracking appointment terms, and annual skills audits. Together with other members of the corporate governance team, you will provide support to WEA’s local advisory panel volunteers, who provide important local insight and input to governance decision-making.

Reporting to the Director of Governance & Purpose the successful candidate will work closely with the Director of Governance & Purpose (Company Secretary) to support the Chair of the Board of Trustees and the Chairs of committees with advice and support on standards of good governance, and compliance. Developing and implementing systems that will enhance the effectiveness of governance regionally and nationally and promote positive corporate behaviour across the Association.

We have attached the full role profile, that lists the key deliverables, performance measures and experience/qualifications needed for this role. Please take your time to read through this, and if you’d like to apply, hit that button!

We are working hard to create a workplace that reflects the communities we seek to serve and in which everyone feels empowered to be themselves and work together to drive positive change. We strongly encourage applicants from a diverse range of candidates and encourage everyone with the appropriate skills, experiences and potential to apply.

Should you need any support with your application, then please get in touch via our website.   We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible

In our recent OFSTED inspection, we received a GOOD overall grade, with an OUTSTANDING rating for Behaviour and Attitudes and Personal Development.

You can read more about our benefits and what it’s like to work here, on our website

Family Support Coordinator

£23,000 pa + benefits (including company car, 25 days annual leave, and pension)

London & the South East

Rainbow Trust Children’s Charity is going through an exciting time where we are growing, with the aim of reaching more families in need.

About the role:

We are looking to appoint a Family Support Coordinator to support our care teams in delivering a high-quality family support service in the region, working with families and professionals to ensure the families we support have access to the services they need.

Reporting to the Family Support Manager and working in partnership with health, education, and social care professionals, you will take responsibility for sourcing practical goods and services in the region, applying for grants and benefits, as well as working with other charities or community providers to obtain goods, equipment or funds for families that Rainbow Trust do not provide directly.

Having worked in a stressful or emotionally-demanding environment with an understanding of the complexities of working with children and families, you will have a genuine interest in building supportive relationships and strong networks with other organisation to provide meaningful assistance to the families we support.

What we’re looking for:

· Professional experience of working in an administrative or coordinator role - applications will be particularly welcome from those who have provided services in a health, social care, youth or education setting within a charity environment.

· A friendly and socially-focused approach – you have strong interpersonal skills with the ability to interact and develop effective relationships with a wide range of people, you enjoy helping others.

· Well-organised, with a high level of attention to detail – you work well within established systems, produce high quality work and can manage multiple priorities simultaneously.

· Practical and people-oriented - you will thrive working at a fast pace whilst maintaining accuracy and be a confident MSOffice user.

· A persuasive and open communicator, you are inclusive in decision-making and are able to build and maintain strong working relationships with external organisations and networks.

· A practical knowledge of diversity issues affecting children, young people, and their families – aware that being responsive to others needs and concerns, is essential.

What we offer:

We have a range of fantastic benefits that we offer our employees, this includes.

• Flexible working hours to balance home and working life

• 25 days of annual leave plus public holidays – rising to 26 days after 1 year, 27 days after 5 years and 30 days after 11 years, with an additional 5 years to use in your 10th or 20th year of service (pro rata for part time)

• Employee Assistance Programme with access to remote GP, counselling, physiotherapy, resources to support your mental health and financial wellbeing, as well as a 24/7 helpline via Help@Hand

• Company car for front line care posts

• Access to the Blue Light Card Scheme, and other rewards and discounts

• Bike to work, season ticket loan and payroll giving schemes, as well as a recommend a friend recruitment bonus

• Family friendly policies, focused on employee wellbeing, and an active cross-organisational wellbeing group running a number of initiatives throughout the year

• Pension scheme where we contribute 5% of your salary and you contribute at least 3%

• The option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and an extra half day off for Christmas shopping

• Robust training and development programmes to support your learning and growth

We have a range of fantastic benefits that we offer our employees. If you’d like to find out more about these benefits and working with us, please visit our website.

We also have a fantastic learning and development programme - the Anne Harris skills development programme - in which we aim to provide a high level of training and development opportunities for all staff, so you are able to perform to the best of your ability, achieve individual and team objectives aligned to Rainbow Trusts strategic plan, supporting staff to be the best they can be, and feel a valued member of a high performing organisation.

Our Family Support Workers are given the opportunity to complete a number of diverse training courses in their first 12 months, including but not limited to: Mental Health First Aid, Makaton, counselling skills, and Introduction to Play.

The programme aims to provide a building block for you to individually tailor your own learning and development needs, with all family support workers having a foundation level of skills within their first year.

About us:

Rainbow Trust Children’s Charity enables families who have a child with a life-threatening or terminal illness to make the most of their time together, providing expert practical and emotional support where they need, it for as long as it is needed. For families living with childhood illness, time is everything. Right now, there are too many families coping alone with no support, no time to think, no time to make memories and no time for each other. We believe that no family should go through this alone, so we are here to change that.

How to apply:

To apply please visit our website via the link and apply online.

Interviews will take place via Teams or in person with a date to be confirmed. We will only contact those applicants who have been successful.

There will be a requirement for flexible working and a full current driver’s licence to accommodate the team and family need. An enhanced DBS disclosure will be required for this post.

We are committed to safeguarding and promoting the welfare of children and young people and we expect all employees to share this commitment.

Rainbow Trust is an equal opportunities employer and we welcome applications from all backgrounds. We are a Best Companies One-Star rated organisation.

Job title: NC Capacity Building Officer (Fundraising)
Department: Education  
Responsible to: NC Capacity Building and Data Manager
Location: London (UK) - hybrid working 
Salary: £34,400 per annum (London)
Working pattern: Full time, 38.5 hours per week
Duration of contract: Two years with a possibility of extension
Start date: As soon as possible

Are you passionate about making education more accessible and excited to support a global network of dedicated volunteers?

UWC International is looking for a collaborative and digitally savvy NC Capacity Building Officer (Fundraising) to help strengthen fundraising efforts across our worldwide community of national committees. In this role, you’ll support volunteers with tools, training, and guidance to raise funds and grow local engagement - making it possible for more young people to access a life-changing UWC education.

You’ll be part of a supportive international team, working closely with colleagues in Education and Finance to administer fundraising and grants systems, manage donation flows, and contribute to the team’s monitoring and evaluation efforts. If you are interested in fundraising, confident in navigating digital tools, and thrive on empowering others, we’d love to hear from you.

About us

Changing the world takes passion and dedication

UWC is a global movement of 18 schools across four continents with a shared mission: to make education a force for peace and a sustainable future. Each year, we bring together young people from over 150 countries and diverse backgrounds to live and learn together in richly diverse, international settings – developing not only academic excellence, but cross-cultural understanding and a drive for social impact. UWC students don’t just prepare for exams, they prepare to lead change. Through real-world challenges, they build the skills, compassion and courage to make a difference. 

Our students go on to become leaders in politics, NGOs, business, education and grassroots movements – people shaping a more just and sustainable world. Today, our global network includes more than 85,000 changemakers united by the values they lived at UWC. 

About UWC International 

UWC International is the operational arm of UWC, a UK-registered and Germany-registered charity at the heart of the global UWC movement. Based in London and Berlin, our team works closely with stakeholders across the UWC network and supports a global alumni community of over 85,000 changemakers.
Our work includes global fundraising, communications, promotion and support for the network of more than 150 UWC national committees. We also lead on global strategy and provide key services to UWC schools and colleges.

We are proud to reflect the diversity we champion. Our international team represents over 25 nationalities, bringing a wide range of perspectives and lived experiences. We are committed to anti-racism, diversity, equity and inclusion (ARDEI) across all aspects of our work – ensuring our organisational culture reflects the values we promote across the UWC movement.

What we offer

As part of a commitment to our employees, we offer the following:

UWC International London and Berlin

• Hybrid working -  we operate hybrid working arrangements, with at least 20% of the week worked in the office and up to 80% worked from home. 
• Flexible working hours - our standard working hours are 38.5 per week. We support flexible working and are happy to discuss different working patterns.
• Generous annual leave allowance – we offer 28 days holiday per year plus 8 public holidays (pro rata for part-time or fixed-term contracts).
• Paid leave for personal growth - up to 2 days per year for volunteering or up to 2 days per year for study leave. 
• Learning & development opportunities – we have access to various learning and development platforms to support your professional growth.

UWC International London

• Income Protection & well-being support - We offer income protection to all employees, an Employee Assistance Programme (EAP) with access to a legal support helpline, remote GP appointments, medical second opinions, mental health support, physiotherapy, lifestyle coaching, personal trainer and nutritionist sessions, and a well-being calendar featuring podcasts and webinars. 
• Exclusive discounts & perks - with access to a range of discounts across shopping, dining, lifestyle and entertainment, with thousands of offers on hundreds of top retailers.
• Cycle to Work scheme and eyecare vouchers
• Enhanced maternity and enhanced paternity leave
• Higher-than-standard pension contribution scheme - UWC International will contribute up to 8% of the employee’s gross salary toward their Pension scheme with NEST.

Visa requirements

Anyone who applies to work at UWC International in London must have a work visa before starting employment, in compliance with the relevant immigration rules. Please provide confirmation of your eligibility to indefinitely work or reside in the UK in your application. Any offers of employment made by UWC International will be subject to a right-to-work check on your immigration status.

Application Process

Do you want to be part of our team? To apply, please submit an up to date copy of your CV along with a cover letter in English (each a maximum of 2 pages).

Applications will be reviewed on a rolling basis, if you are interested submit your application as soon as possible. 

Your cover letter must:

• Outline your experience, skills and competencies against the Person specification section in the attached Job Description.
• Explain why you want to join UWC International, and specify your preferred location.
• Provide confirmation of your eligibility to work or reside in the UK.
• Provide the name and contact details of two professional referees, including their job title, email address and the capacity in which you are known to them. References are taken up prior to the second round interviews.  We will not contact your referees without first letting you know.

Please note that CVs received without a cover letter, including the information requested above will not be considered. 

Deadline for application: 23.59 PM (UK time) on Monday 25 August 2025

Interview and/or assessment dates:  
First round interviews on Wednesday, 3 September & Thursday, 4 September (remote)
Second round interviews on Wednesday, 3 September & Thursday, 4 September (remote)

For further information on this opportunity, please see the detailed job description attached.

Safeguarding Statement

The job holder might have to travel to UWC schools and colleges. Therefore, a Basic DBS check (Disclosure and Barring Service) or international equivalent will be required before any job offer is made. We will also take up references before the second stage of the interview process. Referees will not be contacted without your consent.

Diversity Statement

UWC places deliberate diversity at the heart of our educational model because of its critical importance in our mission ‘to unite people, nations and cultures for peace and a sustainable future’.

At the UWC International Office, we believe this commitment to deliberate diversity must be reflected within our team, organisational practices, policies and culture. We recognise people with different backgrounds, skills, attitudes and experiences bring fresh ideas and perceptions, and we encourage and leverage these differences to make our work more relevant and accessible.

We will not discriminate or tolerate discriminatory behaviour on any grounds such as, but not limited to, race, gender, disability, nationality, national or ethnic origin, religion or belief, marital/partnership or family status, sexual orientation, age or socioeconomic background. 

We strive to be an inclusive workplace where everyone feels a sense of belonging, has a voice, can raise concerns, and feels comfortable and confident. We expect everyone who works with us to share this commitment and to act accordingly as we aspire best to serve the UWC mission and our global community. It is an ongoing journey and we welcome all those ready to travel with us.

This person would be responsible for leading on and developing major grant and trust funder relationships, working closely with internal teams on developing these projects further, maintaining a healthy pipeline and undertaking reporting and claims.

The role will also support our front-line services and advocacy teams on securing institutional contracts for direct service provision.

Benefits

All full-time employees benefit from 28 days holiday per calendar year (plus bank holidays). In addtion to these days;

• 1 day in addition to the 28 Holidays to be taken on employees’ birthday.
• 1 day in addition to the 28 Holidays per calendar year to take during religious celebrations of choice/relevant to the employee.
• 2 days to be taken to for volunteering activities (unrelated to work!) of an interest to the employee.
• 3 days are available per calendar year to be taken to alleviate mental health pressures.
• Flexible working conditions are encouraged for those employees to accommodate menstrual health needs. 

Pension

Doctors of the World operates a pension scheme with Scottish Widows. Employee contributions of a minimum of 3% are matched by an employer’s contribution of 6%.

Cycle to Work Scheme

DOTW UK have subscribed to the Ride to Work Scheme. They have a wide range of online and instore partners where the employee can easily purchase their bikes from ranging from electric to pushbikes. 

Flexible Working

We have a flexible working policy, and employees have the right to have their request for flexible working considered by Doctors of the World. This includes a request (2 requests per annum) to work outside of the UK for up to 4 weeks per year and to define the working arrangements (according to needs of contract) to balance working from home and office/clinic. 

Interagency work

· Work to embed the Case Manager role into multi-agency responses to domestic abuse in the area.

· Effective understanding and implementation of institutional advocacy by pro- socially challenging partner agencies, acknowledging best practice and striving for change to benefit the individual, the service and the sector.

· Support other professionals in responding to service users in a way that is coterminous with the aims and ethos of the Drive Project.

· Working closing with other professionals to ensure that risk management and safeguarding duties are effectively met.

· Develop and maintain effective partnership working with statutory, private and voluntary agencies to address the issue of domestic abuse.

· Represent the service at operational multi-agency meetings, feeding back initiatives and outcomes to the team and contribute to the evaluation of the quality of activities these services offer.

· Provide a single point of proactive and regular contact for a range of professionals involved in the case of the service user.

· Be flexible and willing to work in all types of environments.

Case management

· Comply with child protection and information sharing policies, ensuring that service users and colleagues understand and comply with the service’s safeguarding framework.

· Manage a case load focusing on high risk perpetrators of domestic abuse to provide an assertive, medium to long term service, based on thorough assessment and individual support planning that adopts the principles of both ‘Support (change) or/and Disrupt (continued offending) concept.

· Contribute to regular service reviews which include monitoring data, evaluations, intake and output policy, and practice and work load reviews for the whole service.

· Attend monthly case management meeting with the Service Manager .

· Attend clinical supervision.

· Take appropriate steps to protect where there is an imminent risk to another person.

Recording and administration

· Ensure that case files and records are accurate and complete, and are kept and in compliance with Data Protection Act requirements.

· To enter all the required information into the Drive project electronic case management system to enable tracking of service user change, multi-agency working and risk management.

· Weekly maintenance and accurate and secure audit trail of all relevant communication.

· Comply with the data protection and information sharing protocols that Drive has agreed to.

Direct work with service users

· Maintain a proactive response to service users, continuously providing positive options for behaviour change throughout the service users time in the Drive project

· Use combination of motivational work, relationship building and a broad range of therapeutic skills to engage service users to addressing their abusive behaviour

· Motivate and support service users to address the broad range of needs that may contribute to the risk that they pose to others or act as barrier for them in addressing that risk. e.g. housing, substance use etc.

· To ensure that service users understand that the community and Drive project will ensure that they are accountable for continued use of abuse and abusive behaviour towards others

· Ensure that there is a consistent delivery of services to the identified perpetrators of domestic abuse, including comprehensive risk assessment, support planning, referrals to other agencies and MARACs.

· Develop strategies that will disrupt the continued risk posed by service users

· Undertake assessment of risk, needs and attitudes to inform the individual

service user’s intervention plan

· Ensure that risk assessment and risk management procedures are followed at all times.

· Respect and value the diversity of the community in which the service works in, providing a service that recognises the diverse needs of service users and their families.

· Work closely with the IDVAs’ supporting the partners, ex-partners and new partners, and family members of service users in management risk and developing intervention plans, as set out in the Drive Manual.

· The welfare and safety of children and young people is paramount, considered in every aspect of your work, address parenting needs where appropriate and taking action to safeguard children.

General

· Remain up-to-date and compliant with all relevant legislation connected to your work, including organisational procedures, policies and professional codes of conduct and practice guidance, in order to uphold standards of best practice.

· Represent the service at local events; deliver training and presentations as required.

· Feed into the learning process via the Service to improve services to perpetrators of domestic abuse ensuring that the experiences of service users and other agencies inform this process.

· Be confident to evidence reflective practice in all aspects of work, sharing learning and

· Be committed to reviewing individual and team practice and undertake regular training.

· Act with integrity and respect when interacting with service users, employees, agencies and individuals.

· Competent in defensible decision making, recording and being held accountable

· Show initiative in tackling issues within the service and in relation to other agencies.

· Act as a champion for the implementation of the pilot programme in your area

· Hold a full driving license, have access to a car and be able to travel across the pilot area as required.

· Partake in evening and weekend work as required.

We are Hestia. We make a difference.

At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Philanthropy Manager to play a pivotal role in our Head Office in Aldgate.

Sounds great, what will I be doing?

This is an exciting opportunity to join Hestia at a pivotal point in its fundraising journey. Over the past five years, Hestia has developed a successful and growing fundraising programme, which includes support from charitable trusts and foundations, statutory grant makers, corporate partners, individual givers, and high-value donors. The Philanthropy Manager will play a key role in shaping and developing Hestia's philanthropy programme, with a focus on individual giving, legacies, and major donor relationships. This role offers the chance to significantly grow the programme's reach and impact.

As Philanthropy Manager, you will be a confident and strategic relationship manager with the ability to engage, inspire, and steward a portfolio of major donors and prospects. Working closely with the Head of Philanthropy, you will deliver personalised stewardship plans, craft compelling proposals, and manage a pipeline of four, five, and six-figure gifts. You will also line manage the Senior Supporter Care and Finance Coordinator, contributing to a high-performing and motivated team. This role is ideal for a proactive fundraiser who is passionate about making a meaningful difference to the lives of people affected by domestic abuse, modern slavery, and mental health challenges.

What do I need to bring with me?

You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.

Here's what the team will be looking for:

The ideal candidate will be highly literate and numerate, with excellent communication skills, both written and verbal. They will bring proven experience in building and managing relationships with high-value donors, successfully stewarding individuals to secure five- and six-figure gifts. They will have a strong track record in developing and delivering individual giving and donor stewardship campaigns, as well as managing complex, cross-team projects and leading people, whether through formal line management or working with volunteers.

The candidate will be organised, detail-oriented, and able to work effectively under pressure to meet deadlines. They will have strong digital skills, including confident use of CRM and email marketing systems, along with MS Office tools such as Word, Excel, and PowerPoint. With a creative and innovative approach to fundraising, they will also have a solid understanding of data protection legislation (GDPR) and safeguarding principles. Importantly, they will demonstrate empathy and alignment with Hestia's mission, supporting individuals affected by domestic abuse, modern slavery, and mental health challenges.

Interview Process:

Interviews will be held at our Head Office in London on 2nd and 4th September 2025

We keep our interview process simple, so you know exactly what to expect.

• Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
• Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.

Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.

Our commitment to Equality, Diversity, and Inclusion

Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.

We are a disability confident employer

Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.

Safeguarding Statement

Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.

Important Information for Candidates

If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.

We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.

Location: Causton Street, London Diocesan House, Pimlico, London.
Contract: 35 hours per week, Full-time, 13 months Fixed Term Contract 
Salary: £31,522 per year

Do you have a passion for organisational systems and high-quality governance? Are you looking for an opportunity to play a vital role in supporting the governance structures of a large and diverse diocese?

The London Diocesan Fund (LDF) is seeking a Governance Officer to play a key role within the Governance Team, supporting the Diocese of London in delivering effective oversight through its Synods, Committees, and Boards.

What You’ll Be Doing:

• Managing governance diaries and coordinating key meeting logistics.
• Preparing, proofing, and distributing papers for committees including Diocesan Synod, Diocesan Bishop’s Council, Audit and Risk Committee, and Diocesan Finance Committee.
• Maintaining accurate membership records and monitoring governance inboxes.
• Supporting GDPR and election processes and providing administrative support to the Head of Governance.

Who We’re Looking For:

Essential

• Strong organisational skills and high attention to detail.
• Proficiency in Microsoft 365 (including Word, Outlook, SharePoint, and Teams).
• High level of literacy and ability to proof-read formal documents.
• Experience juggling multiple priorities and tight deadlines.
• Excellent interpersonal skills and ability to work with stakeholders at all levels.

Desirable

• Experience in a governance or compliance-related role.
• Familiarity with election procedures or Church of England structures.

About the London Diocese Fund (LDF) and the Diocese of London

The Diocese of London is the group of Church of England organisations located in London, north of the River Thames. It is overseen by the Bishop of London and is made up of parishes, schools, chaplaincies, missional communities, and other organisations across 18 Boroughs.

The London Diocesan Fund (LDF) is the main charity that supports the work of the Diocese as a whole by generating income, providing a wide range of services, and paying and housing its clergy.

Safeguarding Statement

The Diocese of London is committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults. Therefore, all our recruitment campaigns are run using safer recruitment procedure

Equality, Diversity, and Inclusion

The Diocese of London is committed to creating and sustaining a diverse and inclusive workforce which represents our context and wider community.

We are aware that those of Global Majority Heritage/United Kingdom Minority Ethnic (GMH/UKME), women, and disabled people are currently under-represented among our clergy and workforce, and we particularly encourage applications from those with the relevant skills and experience that will increase this representation.

Additional Information:

• (Enhanced DBS check required, if applicable)
• (Any occupational requirement, e.g., to be a practising Christian)
• (Flexible working options, if relevant)

Why Apply?

✔ Generous holiday entitlement (27 days + bank holidays + Christmas closure)
✔ Access to private medical insurance and Employee Assistance Programme
✔ Excellent pension scheme and training support

If you are excited about this opportunity and meet the criteria, we’d love to hear from you!

To apply:

Submit your application and CV online via Pathways. Please refer to the person specification and JD when you’re answering the application questions.

For more details, please see the full Job Description and Person Specification see the attachment. 

Location: You can be based near one of the following office locations - Birmingham, Cardiff, Glasgow, Liverpool, London, or Newcastle. 

We operate a hybrid model of work i.e. a combination of in-person and remote, with flexible days in the office depending on business need and your preferences. We would typically expect in-office attendance an average of one day per week.  

Your office is where you will usually attend in-person events, training sessions etc. though some travel, to other offices and other locations, will occasionally be expected.

Hours: We are looking for the right candidate and while we envisage this being a full-time role (37.5 hours per week) we are very open to flexible working arrangements such as part-time, compressed hours and/or flexitime.

Occasional/frequent evening or weekend work may be required, for which time off in lieu (TOIL) will be given.

Ideal start date: ASAP, as agreed with candidate 
 

Purpose of the Role: As a key leader within our Partnerships and Income Development team, you will be responsible for driving sustainable income growth through high-impact, strategic and philanthropic partnerships with trusts, foundations and corporate partners.  
 

Reporting to the Head of Partnerships and Income Development, you will lead the stewardship and growth of existing strategic partnerships, including managing a select portfolio of funders. You will also take a proactive approach to identifying, cultivating and securing new funding opportunities to align with income targets and the charity’s strategy.  

Working collaboratively with colleagues across the charity, you will craft compelling cases for support – placing young people’s voices and experiences at the heart of every proposal. In addition, you’ll help to build and nurture our supporter community through initiatives such as payroll giving, individual giving and corporate community fundraising.  
 

We’re looking for a dynamic, determined and strategic thinker, who is passionate about building partnerships that make a big difference. You’ll bring energy, creativity, and a big-picture mindset to forge meaningful relationships that create lasting impact.   

Key Responsibility Areas:

• Strategic fundraising leadership
•  Stewardship of strategic partnerships  
• Financial management: planning, tracking and reporting  
• Building our supporter community
• Systems and processes  
• Team development and collaboration  
• Line Management (Matrix structure)  

Please review the attached pdf for the full job description. 

Person Specification (Knowledge, skills and experience required)

Fundraising experience

• Demonstrable experience of working in a fundraising role in a charity or similar non-profit organisation  
• Demonstrable experience of stewarding high value partnerships with trusts and foundations and/or corporates  
• Demonstrable experience of writing funding proposals/bids/grant applications and pitching for funding opportunities  

Fundraising knowledge

• Knowledge of fundraising techniques such as prospecting, cultivating, securing and managing partnerships  
• Understanding of good practice in fundraising, including data protection and donor stewardship  
• Understanding of budget creation and income reporting

IT skills 

• Experience of using Microsoft Office, including Excel functions  
• Experience of using or understanding of using CRM software to effectively support fundraising e.g. Salesforce  

Please review the attached pdf for the full person specification. 

How to Apply

Interested candidates should apply by submitting the following information to our application portal Pinpoint by 23:59pm, Monday 25th August: 

1. A cover letter (500 words maximum) outlining why you would like to work at the Social Mobility Foundation and why you are a strong candidate for the role, including specific examples from your experience and skills. 
2. A short statement answering the following question: “Tell us about a time where you played a key role in securing or growing a funding opportunity or partnership. How did you find the opportunity, and what was your approach to writing the proposal and stewarding the relationship? What impact did it have, and what did you learn?” (500 words maximum)

Please note that generic applications and CV’s will not be considered.

We’re Hiring: Charity Operations Executive
Remote (with regular team meet-ups across the UK)
Full-time, Permanent
 

About Us
Switch the Play Foundation is the UK’s only charity dedicated to helping sportspeople thrive beyond their sporting careers. As we launch our new five-year strategy, we’re growing our team to support even more people across the UK.

The Role
We’re looking for a highly organised and proactive Charity Operations Executive to help keep our charity running smoothly. From finance and governance to project coordination and data reporting, you’ll play a key role in supporting our team and mission.

What You’ll Be Doing

• Supporting day-to-day operations, HR systems, and IT
• Managing finance processes (QuickBooks, invoicing, reporting)
• Coordinating governance tasks and Board meetings
• Ensuring compliance with charity regulations and policies
• Supporting delivery of athlete services and data reporting
• Maintaining our CRM and helping track our impact

What You’ll Bring

• Experience in operations, finance, or charity governance
• Strong organisational and communication skills
• Confidence working independently in a remote team
• A passion for social impact and athlete wellbeing

What We Offer

• Flexible, remote-first working
• 25 days holiday + bank holidays + 3 days off at Christmas
• Pension, CPD budget, and tech support
• A supportive, values-led team where your voice matters

Ready to Make a Difference?
Join us at a pivotal time and help shape the future of athlete support.
 

Apply now and be part of something meaningful.