Customer Service Coordinator Jobs
NHS Providers is the membership organisation for the NHS hospital, mental health, community, and ambulance services that treat patients and service users in the NHS. We help those NHS foundation trusts and trusts to deliver high-quality, patient-focused care by enabling them to learn from each other, acting as their public voice and helping shape the system in which they operate.
NHS Providers has all trusts in England in voluntary membership, collectively accounting for £115bn of annual expenditure and employing 1.4 million people.
NHS Providers’ Development programmes team delivered a range of training and development activities for NHS boards and foundation trust governors. The team delivers over 200 events annually. We are looking for a senior development programmes coordinator to take responsibility for the efficient coordination of this work, elements of which are delivered virtually, in-person or hybrid.
In addition, the postholder will have responsibility for the effective line management to some of the team’s programme administrators/assistants.
This is an exciting opportunity for someone to join a busy, high-performing team working across two of NHS Providers’ successful programmes – GovernWell and the Board Development Programme. The individual should have excellent programme coordination skills, the ability to work effectively across multiple projects will be critical to success. The postholder will be an excellent communicator with the ability to liaise with colleagues and external stakeholders at all levels both internally and externally. They must be able to work flexibly, both independently and as part of a team. Along with being analytical and insightful, the postholder will be highly organised with a keen eye for detail. This role will involve line management responsibilities, experience is desirable.
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Please also complete the online interactive equal opportunities monitoring form as part of your application.
This is a great opportunity for someone with a passion for volunteering and working with older people to join a well established charity that has volunteers and volunteer involvement at the heart of our service delivery. Link Age Southwark is a local charity based in the London borough of Southwark. Our vision is for friendly local communities where older people thrive. We offer a range of services to older people and those living with a diagnosis of dementia and volunteers play a significant role in supporting our offer to older people. Our services include: volunteer befriending, social, exercise and activity groups, large social events as well as dementia specialist services. We are looking for someone dynamic and enthusiastic to join our Volunteering and Events team and help us achieve our vision. Your role will be focused on the recruitment, management and support of volunteers. We currently have over 350 volunteers who fulfil a range of roles. Link Age Southwark has previously been awarded the Queens Award for Volunteer Services and holds the Investing in Volunteers kitemark for volunteer involvement.
Please submit a CV and covering letter. In your cover letter please let us know why you are interested in this role with Link Age Southwark. The more you put in your letter the better sense we can get of your interest which helps with shortlisting. We would prefer it if you didn't use AI to write your letter but if you do then please do try to have your tone of voice in the letter as that is how people stand out from the crowd. Please also look at where you live in London compared to where we are - East Dulwich in Southwark - as you will need to be in the office two days per week. Interviews for this role will take place on the 24th April 2024 at our office.
Join the UK’s biggest charity supporting kinship families.
With the recent publication of the first national Kinship Care Strategy, this is an exciting time to join our growing and impact driven charity. Importantly, you’ll be committed to our mission to improve recognition and support for kinship families, and you’ll be ready to support our dynamic team seeking to create a system that works for kinship families so they are more able to find the support they need, when they need it.
Kinship is seeking to recruit an experienced individual to provide a range of coordination and administrative support to our development team as part of Kinship Carer Training and Support Service, funded by the Department for Education.
What you'll be doing:
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Supporting the Development team to engage Local Authorities and other strategic partners in Kinship’s work
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Using our CRM database – Salesforce – to collect and manage data, analyse the effectiveness of work, identify trends, and support work planning
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Generating regular reports for internal use and external partners demonstrating the reach and impact of our work
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Liaising with local authorities and other strategic partners regarding our Kinship Carer Training and Support Service, sharing information, making connections
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Collaborating with colleagues in Development and Marketing teams to execute our communications plan for partners e.g. diarising e-mail newsletters, collating content.
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Coordinating the creation and updating of central materials and resources for partners
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Scheduling meetings, agendas, note-taking; some diary management
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Supporting colleagues to adhere to our mobilisation and project management processes for effective delivery of projects and outcomes
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Monitoring the Team Inbox, responding to enquiries and directing enquiries to relevant team members
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General administrative duties as they arise including support to the Development management team
What you’ll need to demonstrate:
Essential Requirements include:
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Excellent interpersonal and communication skills
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Excellent numeracy and literacy skills
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A proactive approach and problem-solving mindset
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Confident user of Microsoft Office – Word, Excel, Powerpoint, MS Teams
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Experience of using a customer relationship database – ideally Salesforce – to support workload planning, collate data, and create reports
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Good project management skills and ability to work across teams and coordinate work to achieve the organisation’s objectives
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Experience of working in a fast-paced environment, responding with flexibility and agility to changing and competing priorities and emerging opportunities.
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Able to work on own initiative and take responsibility for own area of work.
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Ability to apply Equalities, Diversity and Inclusion Principles in all areas of work.
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Empathetic, with an understanding of the lived experience of kinship carers and the children and young people they care for.
Desirable requirements include:
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Experience of kinship care
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Project Management experience, training and/or qualification
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Experience of working with a social care provider, charity or local authority
Kinship are an equal opportunities employer. We warmly welcome applications from appropriately qualified people from all sections of the community and aim to promote diversity.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
We are recruiting a Project Coordinator to oversee the delivery and development of a flagship Community Wellbeing Project, which operates in partnership with Brent Council. The project is a Community Hub hosted in a community space in Stonebridge (not in Sufra’s existing premises). Members of the project can access a Community Shop, a Community Café and Kitchen, and holistic support in the form of Advice casework and workshops. The objective of the project is to deliver food aid alongside wraparound holistic support in way that improves the financial, physical and mental wellbeing of its members, who are struggling with the cost of living.
This collaborative project has been made possible due to the support of multiple partners and has already proven highly successful. It is likely to form the basis of a new model of support for people experiencing vulnerabilities that will be replicated across Brent and possibly elsewhere in London.
The Project Coordinator will oversee the delivery of the project, ensuring both the shop and the café operate effectively and in accordance with agreed standards and procedures. The successful candidate will help shape the project in the months ahead, whilst supporting guests, collecting data, and monitoring and evaluating the project. The ideal candidate will have experience working in a busy and varied environment, managing multiple priorities at the same time. They will have experience in a customer-facing role, dealing with the general public and managing volunteers. It would be beneficial for the post holder to have experience supporting vulnerable people with complex needs from a wide variety of backgrounds. The successful candidate will be the first point of contact for members that sign onto the pilot project, and will be representing the organisation to external partners. We would encourage applications from local residents, with knowledge of the London Borough of Brent.
This is an immensely rewarding role working in a dynamic charity built on an ethos of sharing, hospitality and inclusivity. We are looking for an exceptionally committed individual who is willing to go the extra mile and has flexibility to work evenings or weekends when required. Through your activities, you will be able to convey the charity’s passion and commitment to supporting vulnerable people and demonstrate the impact of our interventions in transforming the lives of beneficiaries.
1. A CV and Covering Letter (no more than 2 sides).
2. A completed Equal Opportunities Form, which can be found here. (bit.ly/EqOpForm)
The client requests no contact from agencies or media sales.
A fantastic opportunity has arisen for a highly motivated and experienced Coordinator to join Westway Trust providing efficient administrative support to the Learning Team Managers.
You will be a friendly and enthusiastic individual with strong administration experience along with excellent interpersonal and customer-facing skills who will be committed to working for a charity supporting and enhancing the lives of people in the North Kensington community.
This job is for you if:
· Possess strong administrative skills and experience.
· Customer-focused mindset with excellent communication skills.
· Ability to work under pressure and prioritise tasks effectively.
· Flexibility and adaptability to new ideas and situations.
· Proficienct in MS Office applications.
· Commitment to equality, diversity, and inclusion.
· Connection to or understanding of the local area.
· A Level or equivalent experience.
Key Responsibilities of the role:
· Undertake administrative tasks as directed by the Learning Team.
· Maintain accurate records and databases.
· Produce necessary documents such as reports and meeting minutes.
· Assist with project planning and coordination.
· Handle administrative duties related to accreditation and assessments.
· Coordinate stakeholder queries and promotional activities.
· Perform basic financial tasks.
· Assist Learning Managers with financial processes.
· Contribute to various special projects as required.
· Attend relevant training events and meetings.
· Promote equality, diversity, and health and safety standards.
· Willingness to work occasional evenings and weekends.
To view the full job description and apply for this role visit Westway Trust website.
The application deadline is Sunday 21 April when applications will be reviewed and shortlisted for interview. However, we reserve the right to close the application early. An early application is strongly recommended.
About us:
The Westway Trust is a unique charity that stewards the resources of 23 acres of space under the Westway A40. In 2019, a local community campaign ensured that the Board of the Trust is led by local people and the Westway Trust now works together with the local community to enable North Kensington to thrive.
In 2021, a new CEO was appointed, and a new plan was created for the organisation. This plan set a new vision, mission and values and the Trust now has a clear transformation programme to achieve social, environmental, and economic wellbeing and justice. Our leadership team is testament to our values as we strive for excellence and to deliver our ambition, we work with a full range of stakeholders including around 80 Member Organisations. You can see the organisations plan on our website.
The estate is home to more than three acres of public green space, 120 tenants including more than 20 charities and non-profit organisations, two sports and fitness facilities, 48 light industrial units, 4 car parks, 34 offices, 32 shops, and an Olympic-registered skate park.
We already receive more than one million visitors each year to the estate, and we want to expand the community, cultural, retail, sporting, and enterprise opportunities here together with improvements to the public realm so that it is a place the tenants and community is proud of, and even more visitors can enjoy.
Benefits of working for us:
· Great location in the heart of Portobello, North Kensington
· Investor in People (IiP) employer
· Generous holiday entitlement of 25 days (pro-rated) per year + statutory bank holidays
· Free gym membership at health club one minute walk from the office
· Pension scheme
· Life Assurance
· Sick pay scheme
· Season ticket / bicycle loan
· Free eye test voucher
The client requests no contact from agencies or media sales.
We are looking for a People Coordinator to join the National Theatre People Operations Team (FTC - 12 Months)
The purpose of the role
The People Team provide advice, guidance and support to all National Theatre staff, line managers and senior leaders on people policies; terms and conditions of employment; recruitment and selection; performance management; staff engagement; diversity and inclusion; trade union and employee relations; discipline, grievance, and capability processes; and training and career development. We pride ourselves on providing a customer-focused, flexible, and agile service and aim to support and facilitate an open and inclusive culture where all staff can thrive.
This role is an excellent entry level role to the work of a human resources function. Working in close collaboration with colleagues to provide a full administrative support to the People Team, assisting the team in delivering a positive, proactive, and outward-facing operational HR to the National Theatre.
The primary focus of this role is the full employee lifecycle and payroll administration, recruitment administration and managing first-line HR queries in a fast-paced environment.
The successful candidate will have the following:
- Excellent attention to detail and able to prioritise conflicting demands.
- Ability to work under pressure and manage time effectively.
- Experience of working effectively under pressure and managing multiple priorities, with good time management skills and with accuracy and attention to detail.
- Experience of proactively identifying where practices can be improved and proposing solutions to manage them.
- Experience of using a system to support tasks and working within defined processes.
- Experience of writing and communicating in a clear way to ensure the provision of an excellent service to the People team and the wider National Theatre.
If that sounds like you, this may be the role for you!
Working with us will give you...
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Complimentary staff tickets for shows and NT Talks and Events, subject to availability and policy.
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Discounts in the NT’s bars, cafes, restaurants, and bookshop, as well as in local businesses (from Wagamama to local childcare providers & gyms on and around the South Bank)
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Access to interest-free season ticket loan and Cyclescheme partnership
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Pension schemes with Legal & General and NEST
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Sabbatical option, subject to agreement and policy
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Generous sick pay
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Family-friendly employer with supporting policies
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Hybrid and flexible working, subject to agreement and policy
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Training and Development Programme via e-learning platform, and specialist in-person training relating to role.
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On-site Occupational Health and welfare support
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Free-to-access Employee Assistance Programme, enabling counselling and mental wellbeing support, financial and legal advice, and advice on caring responsibilities.
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On-site staff canteen and bar
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Staff networks including Amplified: The Ethnically Diverse Network; Disability Staff Network; LGBTQ+ Network; Parents and Parents & Carers Network
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The NT is also a member of Parents and Carers in the Performing Arts (PiPA)
Please note
The closing date for the receipt of a completed application is Friday 29th March 2024 at 12 noon.
We support and encourage people from a variety of backgrounds, experiences and skill sets to join us and help shape what we do. As users of the disability confident scheme, we guarantee to interview disabled applicants who meet the essential criteria for our vacancies.
People Department 2024
The client requests no contact from agencies or media sales.
Volunteers are vital to our charity, the provide over 100,000 hours of support a year to our work. As our charity’s volunteer programme has grown over the last few years, we need to increase our capacity to recruit and better support our volunteers.
This role is focus on improving the support with give to our volunteers who care for our dogs and pups in training. There we are not just looking for someone who is experienced working with volunteers and is great with people, but someone who has presentation or teaching skills. So they can talk to groups of volunteers to help them develop the skills and confidence to have a positive experience and impact when volunteering with our charity. Candidate who have a good knowledge of dogs would be a real advantage.
Recruitment of new volunteers is also a key part of this role and so we will require the post holder to manage activity to achieve this, including some occasional weekend and evening work at specific recruitment events.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Do you want to work for an exciting social change organisation with the mission of enabling people, places and the planet to flourish?
With our new Design for Life strategy, we are embarking on the next chapter in our 270 years’ strong history of social impact, with a range of interventions to unite people and ideas to turn world changing ideas into world changing actions.
The Opportunity
We’re looking for a Fellowship Services Coordinator to help us achieve real impact by being the first point of contact for both Fellows and non-Fellows. The postholder will deliver exceptional customer service with a focus on proactively engaging with Fellows, via telephone and email to gather insights, address issues, identify opportunities for enhancing their experience and if necessary, champion the benefits of Fellowship .
This role is based at RSA House in London for at least three days per week, with hybrid flexibility for the remaining days. We are open to job shares for this position.
About You
What we look for in a successful Fellowship Services Coordinator candidate:
- Excellent written and verbal communication skills; an ability to talk about the RSA confidently with Fellows and members of the public face-to-face, over the telephone, and by email.
- Knowledge of good customer service processes.
- Has a passion for engaging with people and the ability & confidence to convince Fellows of the benefits of staying a Fellow.
- Accurate data inputting skills with excellent attention to detail, and a commitment to preserving the confidentiality of Fellowship data.
To find out more about this role, please download the job description on our website.
Apply
In order to apply, please click ‘apply for this job’ on our recruitment page and submit your CV. You will also be required to answer a series of questions. You do not need to submit a cover letter.
Please submit your application through the RSA website. We cannot accept applications via email. All applications will receive an automated response.
The closing date for receipt of applications is 9am 10 April 2024. However, screening and interviews will be ongoing, so we may close the vacancy early if sufficient exceptional candidates apply. Please get your application in as soon as possible.
Please note that we cannot accept late, incomplete applications, and we can only consider candidates who apply through the online application process.
Inclusion Statement
As a social change organisation, we believe everyone, regardless of visible or invisible difference, should be welcomed to participate in creating a better future.
We aspire to maximum inclusion in our work and endeavour to challenge systemic inequity and all forms of discrimination. We therefore welcome applications from everybody who is committed to our vision and values and can demonstrate the skills, competencies and experience required for the role applied for.
Read full our commitment to Diversity, Equity and Inclusion on our website.
About Us
We are the RSA. The royal society for arts, manufactures and commerce. Where world-leading ideas are turned into world-changing actions. We’re committed to a world that is resilient, rebalanced and regenerative, where everyone can fulfil their potential.
The RSA has been at the forefront of significant social impact for over 270 years. Our proven change process, rigorous research, innovative ideas platforms and unique global network of changemakers, work collectively to enable people, places and the planet to flourish.
We invite you to be part of this change. Join our community. Together, we’ll unite people and ideas in collective action to create opportunities to regenerate our world.
We offer great benefits, including 29 days holiday (plus bank holidays), additional wellbeing allowance, free fellowship throughout employment and lots more! Read our full list of benefits on our website.
The client requests no contact from agencies or media sales.
The Actors’ Benevolent Fund supports professional actors and stage managers in times of need, and in 2022 we spent over £1.6M on charitable support. The organisation has a bold new ambition to increase its reach and impact within the performing arts community, helping many more people and expanding the range of support to result in meaningful and sustainable change. It is an exciting time to be joining the charity, with a new Board of Trustees and the opportunity to make a real difference to a community dedicated to bringing so much meaning and inspiration to others.
We have created a Marketing & Engagement Coordinator post to help us achieve this ambition, through managing and increasing engagement with the charity’s members and other stakeholders. This includes assisting the Marketing and Engagement Manager with the planning and execution of marketing, branding and advertising strategies to better promote the ABF to all our stakeholders across all communications channels. This role also involves administering the ABF membership, including responding to enquiries and providing a positive and responsive experience of the charity. Activities include creating and monitoring engaging content for social media platforms, as well as developing the ABF’s membership processes to increase impact. There will be the opportunity to develop and implement activities to increase the ABF’s membership.
We are looking for someone with experience of digital and traditional marketing as well as customer relationship management (CRM) tools, data analysis software, HTML and graphic design applications. Importantly, you need excellent verbal and written communication skills to successfully convey the ABF’s brand, and the ability to build and maintain positive, trusted relationships with stakeholders.
This role is office-based, working two days per week at our office in central London. The closing date is Monday 22 April, with interviews due to take place on Monday 29 April.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
The Baytree Centre (registered charity no 1175145) is a women and girls social inclusion project based in the heart of Brixton, working to support local women and girls from some of the most deprived wards in Lambeth.
Inspired by Catholic Social Teaching and in response to local needs we offer programmes that include skills development (employability, language); 1-to-1 coaching & mentoring; welfare support; creative & academic activities and that build confidence and self-esteem, promote aspirations, broaden horizons and opportunities that help to improve life chances for themselves, their families, and their communities.
Our Services are currently delivered by our Youth Service, Women Service and Volunteer Service. We have a staff body of 27 and pivotal to the success and delivery of the Centre’s programmes is the strong and consistent contribution from our committed and active volunteers.
We are looking for a motivated and efficient person with willingness to develop her skills to join our Youth Service team to help grow the Youth Mentoring programme. The post holder will provide key monitoring and administrative duties, provide 1-to-1 support to mentors, and help with the overall running of the programme as stated by the Mentor & Parent Liaison Manager. The Youth Mentoring programme includes up to 120 mentoring relationships annually.
Critical to their success will be their genuine empathy and commitment to Baytree’s core principles. While our clients’ needs are central to what goes on at the Centre, we also believe in inspirational staff. What we do, how we behave, what we deliver and how to deliver are all fundamental to ensuring that our client’s best interests are served.
We recognise the positive value of diversity, promote equality and challenge discrimination. We welcome and encourage job applications from underrepresented groups.
The client requests no contact from agencies or media sales.
We are recruiting a Project Coordinator with the Learning and Skills team at the Institute of Physics on a fixed term basis for 18 months. This is a full-time position, although a part time request will be considered, with scope for flexible working across 35 hours a week.
This new position will support the Learning and Skills team in its mission to build a thriving, diverse physics teaching community and will see you working across multiple projects to help ensure that all people, no matter their background or where they live, have access to world-class physics education and training.
The Institute of Physics is an open and inclusive organisation that welcomes and celebrates diversity. We know that not every candidate fits into a neat little box, and that's okay! So, even if your experience looks a little different from what we’ve identified but you believe you’d bring passion, creativity, and a willingness to learn, we’d love to learn more about you!
What is it like working at the IOP?
The IOP prides itself on being a friendly and ambitious organisation, with a commitment to inclusion and diversity at the heart of everything we do. Looking after our colleagues and supporting them in life and work is our priority. This is the foundation of which our new, innovative, and exciting trust-based model of flexible working called How We Work is built. Designed to empower our staff to choose both individually and as a team how, when and where they work to deliver the goals of the organisation.
What will I be doing?
- Project coordination – working with the Implementation Manager, you will provide support for a number of projects across the department.
- Stakeholder management for the IOP School Affiliation scheme & Community of Physics Teaching.
- Event management - this will involve supporting online and in-person events, managing event bookings, liaising with event venues and event contributors, managing budgets, liaising with colleagues for promotion and evaluating impact.
Projects you work on may include:
- Administration of our physics teaching community. responsibilities will include the maintaining of electronic mailing lists, the drafting of e-newsletters and the organisation of in-person community events.
- Coordinating the Physics Teacher Educator programme - a programme designed to develop those who work to support teachers of physics. Responsibilities include managing relationships with participants, providing support as they progress through the programme.
- Management of the IOP Affiliation Scheme: a paid-for service to support teachers which includes the provision of the IOP publication “Classroom Physics”. Responsibilities include managing subscriptions, invoicing schools, and maintaining mailing lists.
Who will I work with?
- You will be line managed by the Implementation Manager and work with them on projects across the Department.
- You will support the Strategic Lead for Retention and Professional Community and Strategic Lead for Pedagogy and Professional Practice in the delivery of their projects.
- In the delivery of external events you will support and work with our Professional Support Coaches who are based across England and Wales
So who are we looking for?
We hope you’ll apply if you have great organisational and communication skills, an eye for detail, and the ability to work independently across multiple projects. We are looking for someone who skills include (or is interested in developing expertise in):
- Event management
- Website maintenance
- Experience using customer relationship management software, such as Salesforce.
- Somebody keen to learn and a team player
Application
Alongside your CV, please ensure you include a cover letter stating how you meet the person specification.
How will I be working?
The Institute of Physics is an inclusive employer and our people are at the heart of our approach to delivery. Following the impact of COVID-19, we have developed a new, innovative and exciting trust-based model of flexible working called How We Work. This empowers our staff to choose both individually and as a team how, when and where they work to deliver the goals of the organisation, acknowledging that there will be occasions where in-person meetings, collaborations and events will help generate greater impact. The How We Work initiative is based on the principles of collaboration, trust, flexibility and agility. You will be allocated a ‘base’ office which can also be a chosen place of work.
Why should I want to work for the IOP?
The Institute of Physics (IOP) is the professional body and learned society for physics in the UK and Ireland - we seek to raise public awareness and understanding of physics and support the development of a diverse and inclusive physics community. As a charity, we’re here to ensure that physics delivers on its exceptional potential to benefit society.
As well as a competitive salary and professional development opportunities, we offer employees a comprehensive benefits package including:
- An excellent pension scheme - (up to 12% company contribution)
- Private medical insurance , gym membership, life assurance, dental insurance, health care cash plan (via salary sacrifice) eye care vouchers, annual flu vaccinations, long service awards, employee assistance programme
- Floating bank holidays
- Generous annual leave (25 days starting as a standard)
- Flexible working and much more!
To apply for this role please click the link below, best of luck with your applications!
The Institute of Physics is an open and inclusive organisation that welcomes and celebrates diversity.
The client requests no contact from agencies or media sales.
Support Coordinator
This is an exciting opportunity to work with stroke survivors and their families to support them following stroke. We’re looking for an innovative, passionate professional, whose values match our own, can think independently and is open to a coaching style of management, to join our Stroke Recovery Service based in Suffolk.
Position: S11157 Stroke Association Support Coordinator – Communication Support
Location: Home-based, Suffolk however, frequent travel will be required as part of this role (may include team meetings or other work-related meetings)
Hours: Full-time 35 hour per week (flexible working available)
Salary: Circa £25,500 per annum
Contract: Our services are project-funded, we currently have funding for this service until 31 March 2025.
Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.
Closing Date: 21 April 2024. We reserve the right to close these vacancies early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Interview Date: 25 April 2024
Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application.
The Role
The service aims to identify and address the needs of stroke survivors and carers whose lives are affected by aphasia, by providing a range of innovative support solutions, supporting them to meet their desired outcomes. A key part of the role will be to support service users and the delivery of the service.
Reporting to the Stroke Association Service Delivery Coach, the Stroke Association Support Coordinator will:
· Support stroke survivors and their carers to develop appropriate communication strategies and practices, Build confidence in the use of these communication strategies in order to live life with maximum independence
· Run an effective service for stroke survivors and carers, including face to face, digital and online resources, ensuring that confidential and accurate records are kept on our CRM data base
· Provide personalised information, advice and supportEnable stroke survivors to make informed lifestyle changes which will help them to prevent further strokes
· Work with other health and social care professionals across the stroke pathway to ensure high quality support
About You
Knowledge, skills and experience you will ideally have:
· Background in a caring profession, ideally supporting people with disabilities
· Excellent IT skills and an ability to maintain accurate records
· An affinity with the values of the Stroke Association
· A flexible approach and an ability to effectively manage a caseload
This role requires frequent travel across a large geographical locality to visit people at home and in community settings. Candidates must be able to demonstrate how they can meet this requirement of the role.
To fulfil the role, you must be a resident of the UK and have the right to work in the UK.
When you click to apply, you will be able to see the full responsibilities and person specification for further
information on the role.
Please submit your CV and a supporting statement of no more than two pages, demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience. Applications from individuals who are seeking flexible working options.
About the Organisation
Stroke Association. Rebuilding lives after stroke.
When stroke strikes, part of your brain shuts down. And so does a part of you. That’s because a stroke happens in the brain, the control centre for who we are and what we can do. It happens every five minutes in the UK and changes lives instantly. Recovery is tough, but with the right specialist support and a ton of courage and determination, the brain can adapt.
We believe everyone deserves to live the best life they can after stroke. And it’s a team effort to get there.
We provide specialist support, fund critical research and campaign to make sure people affected by stroke get the very best care and support to rebuild their lives.
We’re working to improve the diversity of our team. Because we know that individuality leads to a richer experience for our people and better support for those affected by stroke.
We strongly encourage people from all backgrounds to apply. And we’re particularly looking to increase the number of applications from those with lived experience of stroke and those from under-represented communities.
Every five minutes, stroke destroys lives. Help us rebuild them and join our team.
In 2019, we developed a bold new corporate strategy so that we can rebuild more lives after stroke and make a bigger difference to people’s lives. To help us deliver our strategy and make a real difference, we are looking to recruit talented people to a number of new roles. If you would like to support stroke survivors to rebuild their lives, we want to hear from you!
You may also have experience in areas such as Care Coordinator, Stroke Support, Stroke, Care, Care Worker, Support Worker, Carer, Care Team Leader, Support Team Leader, Volunteering Manager, Volunteer Coordinator, Support Group, Support and Advice, Social Care, Carer Support, Support Service, Vulnerable Adult, Social Care and Support Officer, Rehabilitation Coordinator, Volunteering Manager, Care and Support Officer, Social Care Worker, Health, Health Care, Support Worker, Care Worker, Social Care Support Worker, Residential Support Worker, Relief Support Worker, Support Worker Disabilities, Day Centre Support Worker, Rehabilitation Support Worker, Night Support Worker, Stroke Support Worker, Disability, Disability Support, Stroke.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
We are looking for a Local Business Coordinator to proactively engage local businesses with our projects and develop new initiatives to make a difference in Lewisham. You will work alongside the Community Engagement & Grants Coordinator and the Local Giving Programme Manager to raise the profile of and generate more giving in the local community.
This post is ideal for somebody who has an interest and the drive to explore the local community, engaging with local businesses and encouraging them to contribute towards our projects and giving back. You will have some experience coordinating projects and be a confident communicator, able to negotiate with people and build effective relationships. We are looking for someone with an energy and enthusiasm to bring their own ideas to make a difference for communities in Lewisham.
Please note:
Closing date: Thursday 4th April 2024 at 9am
Interviews: Thursday 11th April 2024
About the recruitment:
We are committed to our staff team reflecting the diversity of the communities we serve and strongly welcome applications from minority communities.
Shortlisted candidates who outline their skills and experience in the 2-page covering letter that matches the essential criteria will be interviewed. Two references from the previous and current employer will be taken up for the successful candidate, and where necessary employers may be contacted to gather further information.
We are committed to the safeguarding of vulnerable adults and children, where appropriate may require the successful applicant to undertake a check from the Disclosure and Barring Service.
It is important to provide a detailed cover letter describing your suitability for the role and how you meet the essential criteria shown in the job description.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Urban Saints
Urban Saints Westbrook have a new exciting opportunity for a Guest Services Coordinator to join the team. This is a key role that will be responsible for ensuring that the Westbrook Centre meets its hospitality needs for the numerous guests and visitors that we have on-site. You will be ensuring that our guests have their practical needs met when visiting Westbrook, as well as ensuring that the site is safe and suitable for use. There will also be a need for the person in post to engage directly with young people in various activities.
We are looking for someone who is keen to impact positively on the lives of young people through providing hospitality and services. If this is you, we would welcome your application for this role.
When joining Urban Saints, you’ll enjoy benefits including:
- 25 days holiday (pro-rata) plus eight days bank holidays (pro-rata).
- Pension scheme: we contribute 6% to the Urban Saints pension scheme.
- Life assurance: you will receive life assurance cover to the value of four times your annual pensionable salary.
- Homeworking allowance.
- Eight Volunteering days (pro-rata): you will have an opportunity to volunteer for one of our events or a similar charity of choice.
Using Anonymous Recruitment
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This role would suit an experienced Community Engagement Coordinator who enjoys working as part of a small and collaborative team, has a pro-active and creative approach, and is a flexible team player who is happy to work with team members across the charity.
Dementia Adventure is a growing national charity that supports people living with dementia to lead more active and fulfilling lives by getting outdoors and engaging with nature. The role involves reaching a wider audience and people at an earlier stage of their dementia by building a network of community connections, referrers and figureheads through organisations, individuals and volunteers whilst raising the profile of Dementia Adventure, our ethos and our services.
Please apply by submitting your CV with a cover letter explaining why you would fit this role.
The client requests no contact from agencies or media sales.