Customer service coordinator jobs

Agile Flex - Home/London Head Office, United Kingdom

This is a fantastic opportunity to join our HR team in an operational support role that balances people, data, and compliance. You will play a pivotal part in helping The Salvation Army make safer recruitment decisions and support our line managers so their teams can flourish.

Our HR Compliance and DBS Coordinator role is more than processing paperwork. You will take a proactive approach, providing a person-centered service within our background checking operations.  This role will be a friendly, expert point of contact for line managers and colleagues guiding them smoothly through aspects such as DBS checks, Right to Work requirements and the Working Time Directive.

In this role you will:

• Coordinate & Guide: Oversee the smooth daily operation of the DBS team and checking processes, resolving complex queries and keeping processes accurate, efficient, and compliant
• Clear Communications: Explain complex legal and compliance requirements into clear, practical, and accessible guidance for non-specialist audiences
• Drive Data Quality: Monitor and analyse compliance reports, identifying gaps or non-compliance, and working collaboratively with managers to implement corrective action to ensure we remain compliant, protected, and operationally excellent.
• Improve the Service: Work closely with the wider team to continually improve our systems, design easy-to-use toolkits, and keep our HR intranet fresh and up to date.

To join us, you will need:

• DBS & Compliance Expertise: Up-to-date, practical knowledge of Disclosure processes and a solid understanding of compliance areas, such as Right to Work checks.
• Confidence in Data: Strong analytical skills and confident Excel abilities-you know how to cross-reference, error-check, and make sense of large independent data sets.
• Exceptional Communication: The ability to deliver excellent, empathetic customer service in a busy environment, building strong relationships across all levels of the organisation.
• Autonomy & Initiative: A methodical approach to problem-solving, with the ability to manage your own workload, prioritise conflicting tasks, with the ability to supervise work tasks of other support colleagues

Supporting Flexible Working: Whilst this is a full-time position, we are happy to discuss flexible working patterns. Whether you need flexible start and finish times or perhaps compressed hours, please talk to us at the interview stage about the flexibility you need to perform at your best.

If this sounds like the right opportunity for you, please read the job profile to learn more and we look forward to your application.

In order to complete your application please download and read the job profile and any other attachments.

In the job profile you will find the criteria required for the role please make sure that you address this in your supporting statement as this forms the basis of our shortlisting.

Appointment will be subject to satisfactory references and evidence of your Right to Work in the UK in line with Home Office requirements. As we are not a licensed sponsor, applicants must already have the right to work in the UK. Details on how to prove your Right to Work can be found on the Government website. 

The Salvation Army actively promote equality of opportunity for all with the right mix of talent, skills and potential, and we welcome applications from a wide range of candidates, including those with criminal records. 

Please note that any Salvation Army employees who are under notice of redundancy and apply for this position will be given priority consideration.

We reserve the right to close this advert earlier if we feel that we have received sufficient applications.

Promoting equality in the workplace and as a disability confident leader scheme employer, we guarantee to interview all disabled applicants who meet all the minimum essential criteria for the vacancy.

Benefits:
25 days annual leave + bank holidays (pro rata for part-time) a contributory pension scheme; an employee assistance programme

Working hours: Minimum of 35 hours per week

Closing date: Sunday, 19 Jul 2026

Interview Date: 30th July 2026

Communications & Community Coordinator

Reports to: Community Engagement Manager
Hours: Full-time, 36.5 hours per week

Hybrid WFH 2 day a week

Purpose of the Role

The Communications & Community Coordinator is responsible for supporting the delivery of member communications, community engagement activities and administrative processes across the organisation.

The role combines content creation, digital communications, CRM administration and community engagement support, helping to ensure members are informed, engaged and connected with the life of the synagogue.

This is a hands-on coordination role focused on delivery and administration rather than communications or marketing strategy.

Key Responsibilities

Communications and Content

• Create and schedule content across WLS social media channels.
• Design and produce newsletters, flyers, posters, brochures and other communication materials using Canva or similar software.
• Draft and distribute member communications, announcements and updates.
• Gather information from departments across WLS and coordinate regular e-bulletins and communications.
• Support the production of service booklets, information sheets and event materials.
• Ensure all communications are accurate, well-presented and consistent with WLS branding and tone of voice.
• Proofread communications and marketing materials.

Website and Digital Channels

• Maintain and update website content.
• Ensure website information remains accurate and current.
• Upload content, images and event information as required.
• Support the monitoring of social media and website engagement, providing basic reports where required.

Membership and Community Engagement Support

• Maintain accurate records within the CRM system.
• Produce reports from the CRM database as required.
• Support membership engagement initiatives and communications.
• Assist with membership administration and monthly membership updates.
• Respond to routine member enquiries and direct enquiries appropriately.
• Provide administrative support to community engagement activities, projects and programmes.

Events and Community Activities

• Support the promotion and administration of community events and programmes.
• Assist with event communications, registrations and attendee information.
• Maintain the communications and events calendar.
• Support photography and content gathering at events where required.
• Assist with the production and distribution of event publicity and promotional materials.

Administration

• Provide administrative support to the Community Engagement Manager and wider Community Engagement Team.
• Answer telephone calls, respond to enquiries and take messages as required.
• Maintain organised records, templates and communication assets.

General Responsibilities

• Positively and professionally represent WLS to members, visitors and the wider community.
• Work collaboratively with colleagues across all departments.
• Build and maintain positive working relationships with stakeholders, suppliers and partners.
• Adhere to all WLS policies and procedures.
• Observe and promote WLS's Health & Safety policies.
• Observe and promote WLS's Equality, Diversity and Inclusion commitments.
• Undertake any other duties reasonably required by the Community Engagement Manager or senior leadership team.

Person Specification

Essential

• Excellent written and spoken English.
• Strong proofreading and attention to detail.
• Experience creating content for social media and digital communications.
• Experience producing newsletters and communication materials.
• Good design skills using Canva or similar software.
• Strong administrative and organisational skills.
• Experience using databases or CRM systems.
• Excellent IT skills, including Microsoft Office.
• Ability to manage multiple priorities and meet deadlines.
• Strong interpersonal and customer service skills.

Desirable

• Experience working in a charity, community, faith or membership organisation.
• Experience updating website content using a CMS.
• Experience supporting events and community programmes.
• Basic photography or video editing skills.
• Knowledge of Jewish community life and organisations.

How to Apply

Please send your CV along with a cover letter outlining your relevant experience and what attracts you to this opportunity. We'd love to hear how your skills and interests align with the role and how you could contribute to our community.

You’ll also support student voice, deliver induction activities, and ensure student feedback is heard and acted on. If you’re interested in running outreach activities, delivering talks to students and supporting Student Reps this is the role for you.
 

Main Duties and Responsibilities

Outreach & Engagement

· Lead on the planning and delivery of outreach activity (such as stalls and interactive activities) to promote the Students’ Union (specifically the Academic Experience Team’s) services, helping students understand what support is available to them.

· Build relationships with external charities and organisations, coordinating their involvement in on-campus outreach activity to raise awareness of support services relevant to students.

· Develop creative, inclusive approaches to increase student awareness and participation, particularly among students who may not usually engage.

· Collaborate with the Representation Coordinator, Community Events Team, and School & Student Community Organisers (SCOs) to design and deliver outreach that raises awareness of key academic and student issues, including initiatives for awareness weeks and heritage months.

· Monitor impact by monitoring attendance and engagement, in addition to gathering feedback to understand what worked well and continuously improve future outreach.
 

Induction & Student Transition

· Support the Academic Experience Manager in booking and coordinating SU induction talks for the start of each Semester.

· Deliver engaging induction talks and sessions to help new students understand how they can get involved and shape their academic experience.

· Ensure students are aware of key opportunities such as becoming a Student Rep and how to share feedback with the SU.

· Collect feedback on induction sessions and use this to improve content and delivery for future students.
 

Student Representation Support

· Support the delivery of Student Representative recruitment & training, helping reps understand their role and how to represent student views effectively.

· Work with Reps throughout the year to keep them engaged, confident, and active in their role, by hosting drop-in sessions and forums.

· Support the administration of Student Representation, helping students share feedback and ensuring it is used to inform improvements.

· Support the planning, organisation and delivery of School Student Forums and attendance at Programme Academic Experience Groups (PAEGs).

· Support the Academic Experience Team with day-to-day administration, including monitoring shared inboxes, responding to student queries, and helping ensure timely communication with Student Representatives.

Communicating Student Voice

· Work collaboratively with the Marketing Team and Representation Coordinator to develop and deliver regular reporting on student voice activity, including showcasing the impact of work led by Student Reps and SCOs

· Work in partnership with the Advice and Insight teams to support the effective use of student feedback mechanisms, including:

o Coordinating the collation and organisation of student submissions

o Assisting in the analysis and interpretation of feedback data

o Ensuring timely and meaningful reporting back to students and stakeholders on key themes and outcomes

Supporting The Wider SU Team

· Harness and maintain good working relationships with all colleagues across the SU, working as collaboratively as possible on all projects where appropriate.

· Support with the delivery of larger events like Freshers Week, Refreshers Week, the Students’ Union Awards and Elections (this is not an exhaustive list).

General Duties

· Set high standards of integrity, punctuality, accuracy, politeness, and professionalism. By personal example promote a positive image of the SU and ensure staff provide an excellent customer service.

· Ensure the effective and efficient day to day running of the department.

· Contribute towards the delivery of the SU’s strategic plan.

· Attend conferences, training events and meetings as necessary.

· Build and maintain effective relationships with external stakeholders and providers

· Undertake individual projects as required for the benefit of Herts students.

· Have a flexible approach to work and undertake any other reasonable duties that may be required, including general administration.

· Keep up to date with relevant local, national, international & sector developments, changes in legislation and good practice.

· Be sensitive when handling confidential information.

· Respect the democratic structure of the SU at all times.

· Abide by the Union Constitution and Union policies and procedures at all times.

· Support with the delivery of the Students’ Union Elections, Bye-Elections and Referenda, ensuring that they are free, fair and accessible to all students.

· Be aware of the department’s impact on the environment and to work within the environmental policies of the SU and the Uni of Herts.

An exciting opportunity has arisen for a Medical Admin Clinic Co-Ordinator to join our Medical Team. This role will require the successful candidate to ensure that all internal and external clinics run smoothly, providing doctors and MDT with relevant documentation ensuring that this service is reliable, efficient, timely, accurate and confidential.

Staff benefits include, shuttle bus, and more… Read more below

Role Requirements

Working closely with the Medical Secretaries & Medical Business & Revalidation Manager you will provide a high quality and professional support to the Medical Team.

· Have excellent communication and organisational skills and manage a varied workload.

· Be forward thinking and flexible approach.

· Have the ability to work under pressure while remaining calm.

· Have a sympathetic and diplomatic telephone manner and maintain confidentiality at all times.

With experience of working in a complex environment, across a large and diverse workforce, you will be exceptionally organised with a high-level of attention to detail. You will naturally possess excellent inter-personal skills, and an ability to consult and positively engage with key stakeholders across the organisation.

Interview Dates: Monday 27th or Tuesday 28th July 2026

AI Statement

We recognise the value of AI tools, particularly in supporting individuals who may benefit from assistance with writing. However, applications created mainly by AI can often appear generic and may not fully reflect an applicant’s, skills, knowledge, and experience.

We’d really like to hear from you so please use your own words and personal experiences when completing the application form to give us the best chance of understanding what you can bring to the role.

PLEASE READ CAREFULLY – ‘How to Apply’

PLEASE NOTE: The Children's Trust Application Form MUST be completed and submitted, for your application to be considered. As part of the shortlisting process, gaps in employment will be examined and further explored during the interview process. 

Terms and Conditions

As a charity organisation independent of the NHS, we do not follow Agenda for Change terms and conditions. Consequently, we are unable to take into account NHS incremental dates or continuous service for salary, annual leave, or related entitlements such as absence pay at the point of recruitment. Whilst we do not directly match NHS terms, we offer a competitive salary and a range of staff benefits.

 About Us

The Children’s Trust is the UK’s leading charity for children with acquired brain injury, providing expert rehabilitation, education, therapy, and care at our national specialist centre in Tadworth, and to children and their families across the UK, via our Brain Injury Community Service.

Boasting a beautiful 24-acre site in Surrey, we are located just outside of London, close to the M25 (accessible via Junction 8, A217 to Tadworth) and easily accessible via National Rail, by way of: Clapham Junction, Sutton, and Epsom.

Staff Benefits

The work we do is highly rewarding, and in addition to an attractive salary, we offer a valuable range of benefits, including our staff flexible benefits platform, on-site nursery, free eye tests, enhanced Maternity and Paternity Pay, time out days for those experiencing menopause symptoms and time off for gender reassignment.

We also offer additional annual leave days for those with long service, with entitlements ranging from 35 to 41 days (including bank holidays) depending on your length of service.

Other benefits include free on-site parking; a staff shuttle service from Epsom and Sutton train stations to Tadworth Court, subsidised cafeteria, on-site staff accommodation (subject to availability), the ability to retain your NHS pension (where applicable), Teacher’s pension (where applicable) or the opportunity to join an alternative scheme, and the opportunity to develop your career in a supportive and collaborative environment.

Rehabilitation of Offenders

Many roles at The Children’s Trust are exempt from the provisions of Section 4 (2) of the Rehabilitation of Offenders Act 1974, by virtue of the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013 and 2020) and as such, are subject to an Enhanced DBS check.  Successful applicants will be required to complete an Enhanced Disclosure & Barring Service (DBS) check, which will disclose all unspent convictions and adult cautions and any spent convictions or adult cautions that would not be protected.  The exceptions to this are our retail roles within The Children’s Trust shops, which are subject to Basic DBS checks which will disclose unspent convictions or adult cautions.

Equal Opportunity Employer

To help us achieve our ambition to give children and young people with brain injury and neurodisability the opportunity to live the best life possible, we want to accurately reflect the UK’s diverse population. We want equity, diversity, and inclusion to be at the heart of everything we do, and our people, services, and culture to reflect the diverse needs of all. Through our diversity and inclusion strategy, we have made a commitment to increase the diversity of our charity and create an inclusive culture. We have networks across the organisation working to ensure that these aims are met - including an LGBTQIA2S+ group, Ethnic Diversity Group, and Spark – our broad EDI group. Read more about our EDI work here. We welcome applications from all who share our ambition regardless of background. We will strive to ensure that any reasonable adjustments are made in respect of interview and working arrangements.

Online Searches

In accordance with statutory safeguarding and child protection guidance, online searches will be conducted for shortlisted candidates before interview. The online searches will be conducted by a person who is independent of the interview and selection process and will focus on relevant information returned via searches of the candidate’s name (and variations thereof). Social media searches will be limited to professional platforms such as LinkedIn. Any concerns relating to suitability for work with children and young people will be forwarded to the interview panel, for discussion during the interview.

Contract:  Permanent, 18.75 hours per week 

Salary:  £12,488 - £13,821 pro rata (£24,976 - £27,643 FTE) 

Location: Kimpton, Hertfordshire, SG4 8EU 

Closing date:  Sunday 19th July 2026 

Interview date:  27th - 31st July 2026 

We’re recruiting a Volunteer Coordinator for our Rehoming & Fostering Team in Hertfordshire! 

As Volunteer Coordinator, you’ll recruit, support, and inspire volunteers to enhance rehoming and fostering services, while promoting Blue Cross in the community and driving local volunteering initiatives. You’ll be joining a team who strive to be the best versions of themselves, so that they can do the best for the pets who need our help. 

More about the role

Our Volunteer Coordinators recruit and support our amazing volunteers in the local area, promote the benefits of volunteering and raise the awareness of our centre and Blue Cross.   

Our fostering service is an integral part of the rehoming process, supporting the delivery of our strategy by increasing the service so that Blue Cross can help more pets. 

As a Volunteer Coordinator you will be responsible for recruiting and supporting a diverse team of volunteers. Working closely with the Centre Manager and Assistant Managers, you will ensure that our volunteers are fully integrated into the team, ensuring that the team welcome and collaborate with these wonderful people.   

In addition to this, you will be building relationships with local communities and partners, promoting the benefits of volunteering to provide more targeted support. 

This role is part time over a 2 week rota:  

Week 1: Tuesday, Thursday 

Week 2: Monday, Wednesday, Friday, 

If you excel in an environment where you can see the difference you make every day, then this is the role for you. Interested? Then apply and let’s work together to see if this is the role for you. 

About you

You will be an excellent communicator with strong interpersonal skills and the ability to actively promote to a range of external stakeholders the work of Blue Cross and the benefits of volunteering. You will be a self-motivated individual with a focused, creative, and forward-thinking approach to volunteering and will enjoy the opportunity to be involved in a range of local volunteering events and national initiatives. 

With the ability to work collaboratively and effectively with people at all levels, you will have a passion for ensuring that volunteers have the right opportunities to thrive in their roles.  

You will be organised, flexible and analytical in the way you work, and you will enjoy working to targets and managing a diverse team of volunteers. With an approachable and supportive manner, you will be able to offer guidance and advice, and will have the confidence to deal with volunteer situations should they arise and be able to offer pragmatic solutions. 

You will know what it is like to work in an emotionally charged environment and have excellent ‘bounce back ability’ and resilience. In addition, you will be emotionally intelligent, showing empathy and knowing how to support volunteers and your colleagues. 

Knowledge, skills, and experience 

• Demonstrable experience of supervision or management of volunteers. 
• Good experience of running and marketing recruitment campaigns for volunteer roles. 
• Experience of working with local communities and promoting volunteer opportunities 
• Working with and relationship building with a range of external stakeholders. 
• Good experience of actively managing a bank of clients or volunteers  
• High standards of verbal and written communication. 
• Previous experience in working in a client focused environment where delivering a high level of customer satisfaction is the norm. 
• Strong organisational, administration and analytical skills, including use of computerised systems. 
• Good interviewing and recruitment skills 
• An awareness of health and safety legislation. 
• Current full driving licence. 
• Ability to demonstrate, understanding and apply our Blue Cross values 

It would also be great (but not essential) if you had: 

• Qualifications in managing volunteers or similar. 
• Training or coaching skills. 
• Presentation skills. 
• Working with animals, and knowledge of animal welfare. 
• Organising events. 
• Understanding of safeguarding issues. 

Want to know more detail? Great! We have attached the job description which hopefully gives you everything you need. 

How to apply  

Please visit our website and complete the online application process before the closing date on Sunday 19th July 2026. 

We reserve the right to close this vacancy early should we receive an overwhelming response.  

Blue Cross benefits

Our people are the most important part of delivering our purpose. If it were not for their amazing efforts and commitment, we would not be able to make the difference that we do today.  

In return, Blue Cross wants to ensure we provide you with the best working environment we can. We want you to be happy working for us and will do everything we can to make sure you are.  

Our generous benefits package includes: 

• Full time equivalent of 38 days holiday rising to 43 with service (including Bank Holidays)  
• Programmes for physical and mental wellbeing support  
• Free access to GP via MetLife- 24/7 GP services, private prescriptions and more for you and your family   
• Health cash plan  
• Unlimited access to an employee assistance programme  
• Pension scheme with enhanced employer contribution   
• Professional fees paid with Continuing Professional Development and personal development support.  
• Life assurance   
• 20% discount on Pet Plan pet insurance   
• Enhanced family friendly policies   
• Recognition scheme   
• Annual volunteer days  
• Charity worker discounts across a variety of retailers 

To read more about the benefits Blue Cross has to offer, please visit the 'why work for us' page on our website.

About Toynbee Hall

Based in the East End of London since 1884, Toynbee Hall is a charity working alongside people facing poverty, injustice, and inequality to build a fairer East London. We provide vital advice and support, working in partnership to tackle unfairness and ensure everyone has an equal chance to thrive.

Team background

The Mental Health Crisis Breathing Space (MHCBS) team at Toynbee Hall is part of a national initiative launched in partnership with We Are Group and The Kaleidoscope Plus Group, funded by the Money and Pensions Service (MaPS). This service provides individuals undergoing mental health crisis treatment with temporary protection from debt collection activities, allowing them a “breathing space” to focus on their recovery without the immediate pressures of financial obligations. Toynbee Hall contributes to this initiative by offering regulated debt advice, conducting renewal checks, and providing comprehensive signposting support, ensuring that clients receive holistic assistance during their crisis period.

Scope of the Role

The Administration Coordinator provides crucial support to the Mental Health Crisis Breathing Space (MHCBS) team by managing administrative processes efficiently. The role focuses on handling key back-office tasks that enable the team to deliver timely and accurate support to clients and stakeholders.

Key Responsibilities

• Coordinate team inboxes and triage emails to appropriate team members or stakeholders, ensuring timely and accurate responses within SLAs – handling routine enquiries as standard and more complex enquiries as directed.
• Coordinate team tasks in AdvicePro, resolving issues, issuing or preparing correspondence, and highlighting urgent or non-standard cases for direction and resolution.
• Ensure CRM is maintained with accurate client and case information, running reports for management to review cases, prepare MI returns and support invoicing routines.
• Resolve or triage enquiries via the Insolvency Service portal, ensuring compliance with guidelines.
• Process incoming MHCBS applications and handle scheme closures using standard operating procedures, escalating non-standard issues or cases for direction and resolving issues.
• Support accurate reporting by ensuring high data integrity and flagging inconsistencies.
• Coordinate administrative needs for team meetings, external engagements, and cross-agency communication.

Person Specification

• Strong administrative and organisational skills.
• Attention to detail and ability to follow procedures.
• Experience working in a team environment.
• Good written and verbal communication skills.
• Comfortable using Microsoft Office and CRM systems.
• Able to work independently and manage time effectively.
• Alignment with Toynbee Hall’s mission and strategy
• Alignment and willingness to work in line to our values:
• Inclusive - open-minded, transparent, convening and collaborative; seeking fresh and alternative perspectives.
• Courageous – principled, ambitious and acting with integrity.
• Empowering – shifting power, sharing our knowledge, enabling people to take action for themselves
• An understanding of safeguarding and willingness to develop understanding further

Please note the right to work in the UK is a requirement of this role.

Please refer to the attached job description for more details.

Use of AI in your application

We recognise that AI is becoming part of everyday working life, and we're happy for candidates to use AI to improve the presentation of their application (for example, to improve clarity), but we want to hear your own ideas, experience and motivation.

Throughout our recruitment process, we're assessing your judgement, values and skills

During interviews and assessment activities, unless we tell you otherwise, you should not use AI to generate or assist with your responses.

Do you have a passion for seeing everyday Christians grow in confidence as they live for Jesus and share him with others?
Are you organised, people-focused, and someone who enjoys helping training events and programmes run smoothly behind the scenes?

London City Mission is seeking to recruit a Training Delivery Coordinator (maternity cover) to join our Training and Formation Department.

About the Department

The Training and Formation Department exists to equip Christians to confidently live the gospel and talk about Jesus every day.

We do this through two main areas of work:

Training the Church of London

We design and deliver training that helps churches and everyday Christians grow in confidence, skill, and faithfulness in sharing the good news of Jesus. This includes training days, conferences, digital learning resources, and other training opportunities that equip Christians for mission in their local communities.

Forming Gospel Workers

We oversee the training, development, and formation of London City Mission Missionaries, Mission Catalysts, Pioneers, and other field staff. Through programmes such as the Pioneer Scheme, Foundation Programme, and Missionary Formation Programme, we help develop gospel workers who are biblically grounded, spiritually mature, and equipped for long-term ministry in London's diverse communities.

You'll be joining a team that supports both of these areas, helping ensure that our training events, programmes, learners, systems, and resources are delivered smoothly and effectively.

What you’ll be doing

You’ll help coordinate the practical side of training delivery. Making sure learners, trainers, events, systems, and resources all come together smoothly.

Why join us?

You’ll be joining a friendly and committed team whose vision is to equip Christians across London for effective gospel ministry. You’ll play a practical but significant role in helping training programmes run well and supporting the development of future gospel workers.

If you enjoy bringing order to complexity, serving people well, and helping important things happen behind the scenes, we’d love to hear from you.

There is an occupational requirement that the person appointed be an evangelical Christian. 

Salary: £35,941 per annum  

Contract: Fixed Term contract (13 months)

Closing date for applications:  Thursday, 16 July 2026 at 12 noon

For over 50 years, SIA has supported people affected by spinal cord injury to live full and independent lives.

We are looking for a Finance Coordinator to play a key role in keeping our finance function running accurately, efficiently and smoothly, helping us make every pound count for the people we support.

Finance Coordinator
Contract: Permanent
Hours: Part-time, 21 hours per week
Location: SIA House, Milton Keynes, MK6. We offer hybrid working, with the expectation of three days per week in the office (pro-rated for part-time employees).
Salary: £36,090 per annum, pro rata

Thank you for your interest in joining our special charity!

About Us

The Spinal Injuries Association is committed to a singular vision: a fulfilled life for everyone affected by spinal cord injury.

Everyone has a right to live a fulfilled life and that means the life they choose, a life that has the same opportunities as everyone else. We are the expert guiding voice for life after spinal cord injury.

About the Role

Reporting to the Finance Manager, you will take the lead on day-to-day finance administration and processing across SIA and its subsidiaries, from purchase invoices and bank reconciliations to payroll preparation and credit control. You will also help drive improvements to our finance systems and processes, and act as a first point of contact for finance queries from colleagues across the organisation.

This is a great opportunity for an experienced finance professional who enjoys ownership of a varied workload, likes solving problems, and wants their work to have a direct, visible impact on a charity's mission.

What you will be doing

• Leading on core finance processing: purchase invoices, credit cards, expenses, income, journals, supplier payments and petty cash.
• Preparing monthly bank reconciliations and balance sheet control account reconciliations.
• Leading the production and monitoring of the aged debtors report, working with colleagues to chase overdue accounts.
• Preparing and submitting payroll information to our outsourced payroll provider, and resolving payroll queries.
• Supporting year-end accounts preparation and liaising with auditors.
• Contributing to finance and CRM systems development, and leading finance systems induction and training for staff.
• Helping to shape and update finance policies and procedures.

What we are looking for

• Proven experience supporting a finance function in an SME or charity.
• Strong numeracy, attention to detail, and experience with purchase ledger, sales ledger, bank reconciliations and month-end processes.
• Confidence working with finance systems, and comfortable adopting new digital tools (experience with Microsoft Dynamics Business Central, Continia or Jet Reporting is a plus).
• AAT qualified, or actively studying towards AAT, is desirable.
• A clear communicator who can explain financial information to colleagues at all levels.
• Someone who shares our values, works well collaboratively, and takes pride in getting things right.

Why join us

• 28 days' annual leave (pro rata) plus bank holidays, rising to 30 (pro rata) after two years
• Group pension scheme with 6% employer contribution
• Group life assurance and healthcare cash plan
• Employee Assistance Programme and discounted gym membership
• Employee volunteer days
• Free car parking at SIA House
• Genuine investment in your development, with a dedicated budget for training and growth
• Hybrid working, with three days a week based at SIA House, Milton Keynes (pro rata).

This post will play a critical role in achieving our ambitions. We hope that the role inspires you and we look forward to receiving your application.

Closing date: 9am, Wednesday 22 July 2026.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

At SIA, we value diversity. We are committed to providing an inclusive and supportive environment as we believe diversity fosters a more innovative, creative, and caring culture.

We are striving to create a culture that fully represents all the communities we serve. We are an equal opportunity employer, and all applicants will be considered for employment regardless of race, age, ethnicity, religion, sexual orientation, gender, gender identity, family or parental status, or disability status.

No agencies please.

Join our small, dedicated team and help raise vital funds that make a real difference to patients and staff at Dorset County Hospital.

You will implement our fundraising strategy across multiple income streams, build lasting relationships with supporters, and be the friendly face of the Charity in the community.

You will:

• Deliver creative fundraising campaigns, events and initiatives to meet income targets
• Provide exceptional supporter care and stewardship
• Promote challenge events
• Engage hospital staff and Charity Champions to encourage internal fundraising
• Represent the Charity at community events and give presentations
• Recruit, support and retain volunteer fundraising groups
• Create engaging social media content with our Communications Team
• Manage supporter data accurately on our CRM system (GDPR compliant)
• Handle donations and ensure funds are collected appropriately

About You

You will have:

• HNC/HND/Level 4 qualification or extensive fundraising experience
• Proven track record in fundraising, donor relations or transferable experience
• Understanding of fundraising best practices (GDPR, Gift Aid, stewardship)
• Experience managing campaigns or events to achieve income targets
• Excellent communication skills  - written, verbal and public speaking
• Strong relationship-building skills and a warm, engaging approach
• Experience with CRM systems and donor databases
• Creative problem-solving abilities
• Ability to manage multiple projects independently
• High attention to detail
• Competent in Microsoft Office and Canva
• UK Driving Licence

Desirable:

• Chartered Institute of Fundraising membership
• NHS or healthcare charity experience

What We Offer

• Hybrid working with flexibility
• NHS pension scheme
• Employee assistance programme
• See the direct impact of your work every day
• Supportive, collaborative team culture

Closing date: 12 July 2026
Interviews: 23 July 2026

Equal Opportunities: We welcome applications from all suitably qualified candidates.
Safeguarding: All appointments subject to satisfactory references and pre-employment checks.

About us

Rainforest Foundation UK (RFUK) is a values-driven organisation working with Indigenous Peoples and local communities to protect the world’s rainforests and uphold their human rights. Since 1989, RFUK has partnered with forest peoples and grassroots organisations to secure land rights, challenge destructive industries, and influence laws and policies that safeguard forests and the people who depend on them.

Our mission is clear: to combine human rights and environmental protection to tackle deforestation. From the Congo Basin to the Amazon, our work has helped communities protect millions of hectares of rainforest. With a growing team of passionate advocates for social and environmental justice, we are committed to scaling up our impact to confront the accelerating climate and biodiversity crises.

About the role

Reporting to the Head of External Relations and working closely with the Programmes and Fundraising teams, the Communications Coordinator will be responsible for enhancing the external profile of the organisation, communicating to, and broadening our impact with, a wide range of audiences, from multilateral institutions and the global media to our supporters and peers. With a strong grasp of strategic communications, excellent content creation skills and a keen eye for detail, you will have the ability to produce timely and engaging communications outputs both independently and in close coordination with other teams and our local partners. 

Based in London with hybrid working options, we offer flexibility, a supportive culture, and the chance to make a lasting difference.

About you

You are an organised, self-starting and experienced communications professional with a proven track record of working in fast-paced, internationally focused environments.

We are looking for someone with a strong track record in developing and promoting engaging content that helps drive change on hard-to-win issues and elevates the voices of marginalised groups. The candidate should also have practical knowledge of online communications tools, including Mailchimp or similar email platforms, website content management systems and social media management platforms. While not an essential requirement, working knowledge of French and/or Spanish is highly desirable.

You are confident engaging with a diverse range of stakeholders from policy makers to journalists to individual supporters and are motivated to build long-term relationships with these groups. You have excellent communication skills, can juggle multiple tasks, thrive in a collaborative environment, and bring resilience and cultural sensitivity to everything you do.

We are looking for someone with an interest in developing their skills as we take on new challenges in delivering our new vision and strategic plan. The role represents an exciting opportunity for candidates with the necessary aptitude, flexibility and ambition, as well as a strong commitment to our mission.

Above all, if you are passionate about social and environmental justice and ready to help shape RFUK’s future, we would love to hear from you.

Job description and benefits

Please download the full job description. We offer 30 days annual leave, 4% pension contributions, Employee Assistance Programme, learning and development allowance, and four weeks of work-from-anywhere flexibility.

Location

This role is offered as a hybrid role based in our Bethnal Green, London office. The postholder will be required to work in the office for 2 days per week during their 6-month probation period. This can be reviewed with their Line Manager thereafter.

Application Process

To submit your application, kindly complete the online application form by 9AM, Friday 7 August. Please be aware that the form will be anonymised for review by the panel.

Please note that CVs will not be considered.

We strongly encourage all candidates to read the Recruitment FAQs page on our website before submitting their application.

Regrettably, due to the large number of applications we usually receive, it is not possible to write to you should you not be shortlisted for an interview. If you have not heard from us within 10 working days of the closing date, please assume that your application has not been successful on this occasion. 

Interviews with shortlisted candidates will be held in-person on Wednesday 2 September. Please let us know in your application if you are available to attend an interview.

Equal Opportunities

We are committed to promoting diversity and inclusion within RFUK. As part of our recruitment process, you may voluntarily complete our Equal Opportunities Monitoring Form. This form is used solely for monitoring purposes and helps us ensure fairness and equal opportunity throughout our recruitment process. Your responses are confidential and will not affect your application.

At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Specialist Homelessness Prevention Coordinator to play a pivotal role in our Single Homeless Person Service in London.

Sounds great, what will I be doing?

In this role, you will use your specialist knowledge of housing legislation, including the Homelessness Reduction Act 2017,to prevent and relieve homelessness through timely, proactive interventions. You will conduct comprehensive assessments and develop co-produced Personal Housing Plans that empower clients to resolve their housing issues where possible. ​

​By maintaining accurate, up-to-date records and following up on all actions promptly, you will ensure that risks of homelessness are minimised and statutory duties are met effectively.​

What do I need to bring with me?

You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.

You will bring knowledge, experience, or relevant qualifications in housing and homelessness legislation, including private rented housing, the Homelessness Reduction Act, eviction processes, and tenants' rights. You will also have a good understanding of welfare benefits legislation and health and safety, alongside experience addressing the causes of homelessness and developing effective interventions with service users. Comfortable working in a target-driven environment, you will be highly organised, able to manage a busy caseload, prioritise competing demands, and meet deadlines while maintaining high-quality outcomes.

You will be a strong communicator with excellent relationship-building skills, able to work collaboratively with colleagues, partners, and the wider community. A proactive, solution-focused approach is essential, along with the ability to work independently with a high degree of responsibility and autonomy. You will be confident using IT systems and databases, maintaining accurate case records and reporting. With a strong work ethic, customer-focused mindset, and a genuine commitment to making a difference, you will thrive in a fast-paced, outcome-focused environment.

Interview Steps

We keep our interview process simple, so you know exactly what to expect.

• Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
• Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.

Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.

Our commitment to Equality, Diversity, and Inclusion

Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.

We are a disability confident employer

Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.

Safeguarding Statement

Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.

Important Information for Candidates

If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.

We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.

We are seeking a highly organised and proactive Administration Co-ordinator to support the effective operation of our charity. This role will play a key part in developing and a task management system that helps streamline processes, we envisage this platform utilizing AI to help maximise efficiency across the organisation. 
 
Working closely with the CEO and Business Development Co-ordinator and the Executive Support Officer.  The successful candidate will be part of the team providing  high-quality administrative support across the organization. 
 
This is an excellent opportunity for someone who enjoys improving systems, solving problems and providing exceptional administrative support within a purpose-driven organisation. 

 Key Responsibilities 

• Lead the implementation and administration of a task management platform. 

• Work with colleagues to develop processes and procedures within the platform to improve efficiency. 

• Support the exploration and integration of AI to enhance productivity and service delivery. 

• Coordinate and undertake a wide range of administrative tasks to support teams across the organisation. 

• Ensure administrative processes are delivered accurately, efficiently and in a timely manner. 

• Monitor and manage shared inboxes, responding to enquiries where appropriate and forwarding communications to relevant colleagues. 

• Deliver professional, empathetic and customer-focused responses to members of the public and stakeholders. 

• Handle sensitive communication with discretion and professionalism. 

• Maintain accurate records across organisational databases and CRM systems, including Zoho/Bigin. 

• Working with the Data Management and Insight Officer to carry out data cleansing etc. 

• Support compliance with data protection requirements and organisational policies. 

• Proofread external communications, checking grammar, spelling, formatting and functionality of hyperlinks prior to publication or distribution. 

• Process purchase orders and support the administration of invoices in line with organisational procedures. 

• Maintain accurate records relating to financial transactions as required. 
• Assisting with supplier set up.

· Undertake any other duties commensurate with the level of the role. 

This is a new role therefore the job description will change over time as the role develops.

Person Specification - Essential

• Significant experience in an administrative or business support role. 

• Experience of using task management platforms. 

• Experience of managing multiple priorities and meeting deadlines. 

• Experience of maintaining accurate records and databases. 

• Excellent organisational and time-management skills. 

• High level of accuracy and attention to detail. 

• Strong written and verbal communication skills. 

• Excellent customer service and relationship-building skills. 

• Confident user of Microsoft Office applications and digital systems. 

• Ability to learn new software and systems quickly. 

• Proactive, adaptable and self-motivated. 

• Able to work effectively in a remote environment. 

• Professional and dependable approach to work. 

• Able to handle sensitive and confidential information appropriately. 

• Empathetic and able to communicate effectively with people who may be experiencing challenging circumstances, including those affected by abuse. 

 Person Specification - Desirable 

• Experience of implementing or developing administrative systems or processes. 

• Experience of proofreading and quality-checking external communications. 

• Experience of using CRM systems, particularly Zoho or Bigin. 

• Experience of working within the charity, voluntary or not-for-profit sector. 

• Knowledge of AI-enabled productivity or workflow tools. 

• Understanding of safeguarding, equality, diversity and inclusion principles. 

Do you enjoy bringing people together? Are you organised and friendly? Chinnor Village Centre is looking for a proactive, caring person to support the clubs and community groups. From timetables to room setups, from welcoming participants to sharing what we do across our community and local organisations, you’ll help create a vibrant, inclusive programme of activities designed to bring older people together and end social isolation. 

We are a small, friendly team of Trustees and staff, committed to making the Centre the hub of community life. Ideally you will have experience relevant to the post but the right qualities to provide a caring, inclusive environment are most important. 

The postholder will work 2 days a week, on Tuesday and Wednesday. There may be an option to increase to Thursdays in the future. Additional benefits include 25 days holiday per year pro rata and a pension scheme. Training relevant to the post will be provided.

Email Marketing Coordinator

These are exciting times for the charity, and we have an excellent opportunity for a proactive and professional team player with outstanding organisational and interpersonal skills and a strong customer service ethic, to join the busy Digital Team, as an Email Marketing Coordinator.

Position: Email Marketing Coordinator

Location: Devon/Hybrid (onsite attendance currently anticipated to be 1 day per month)

Hours: Full-time, 35 hours per week, 08.30-16.30, Monday-Friday

Salary: £31,177 annum

Contract: Permanent

Closing Date: Wednesday 22nd July. Please note this role may close earlier than advertised so apply as soon as possible.

About the Role

As Email Marketing Coordinator, you will spearhead the creation and implementation of innovative email marketing campaigns that boost engagement and drive conversions. In this vital and rewarding role you will be responsible for the end-to-end email marketing process – from campaign planning, content development, A/B testing, list management, automation, personalisation, performance tracking and reporting.

Your principal duties and responsibilities will include:

• Leading the enhancement and optimisation of our email strategy to boost engagement, increase brand awareness, and drive revenue.
• Simplifying and improving email production processes to boost efficiency across key teams, especially in fundraising and commercial.
• Collaborating with colleagues to create personalised campaign journeys that enhance supporter engagement and lifetime value and to ensure the proper and accurate segmentation of supporter data for all campaigns.
• Collaborating with the Digital Development Manager to design, implement, and analyse campaigns, using a test-and-learn approach to continuously optimise performance and enhance engagement.
• Managing our email welcome journey for e-news sign-ups, and supporting the development of other supporter journeys for a range of audiences across the team.
• Day-to-day management of the email marketing programme, including drafting, building and managing campaigns and automations, and managing audiences.
• Working with colleagues and drawing on existing data to develop insights and understanding about our supporters, and using this information to develop content which is engaging, informative, and which meets supporters’ needs.

About You

We are looking for someone with:

• Degree level education or equivalent in experience.
• Experience of managing email send platforms, including building customer journeys and reporting email success metrics, and strong understanding of email marketing platforms and automation tools.
• Expertise in email marketing best practices, including segmentation, deliverability, and optimisation strategies.
• Experience in supporter stewardship communications and journey planning to enhance engagement and maximise lifetime value.
• Excellent written English with experience of writing for the web, along with good copywriting skills and editorial capability, able to manage the content lifecycle, with a keen sense of brand awareness.
• Excellent consultancy skills, able to translate digital terminology and processes into clear and concise language for a variety of stakeholders.
• Solid project management skills.

Benefits include:

• Competitive pension.
• 31 days holiday (including Bank holidays), rising to 34 will each full year of service.
• Wellbeing team.
• Recorded Pilates and Yoga classes.
• Long service awards.
• Healthshield plan
• Free parking.
• Subsidised restaurant and shop.

About the Organisation

Join one of the UK’s largest international animal welfare charities, currently supporting projects in over 35 countries worldwide, working for a world where donkeys and mules live free from suffering and their contribution to humanity is fully valued.

The Charity is a Disability Confident Employer, committed to safeguarding and promoting the welfare of vulnerable people (children and adults) and expects all staff and volunteers to undertake this commitment. Applicants will be subject to safer recruitment processes, including an application for a Disclosure and Barring Service (DBS) check where required for the post.

You may also have experience in areas such as Email Marketing, Direct Marketing, Marketing, Marketing and Communications, Digital Communications, Email Marketing Coordinator, Direct Marketing Coordinator, Marketing Coordinator, Marketing and Communications Coordinator, Digital Communications Coordinator.

Please note this role is advertised by the recruitment agency acting for the client, Not For Profit People. #INDNFP