Purpose of Job

 
To assist the Facilities Manager in the smooth running of all BITC’s offices. This includes

assisting in the maintenance of high levels of safety and good housekeeping across all BITC offices; 

Co-ordination of service visits in line with BITC’s health and safety and contractual obligations to all BITC offices; Liaising with contractors and suppliers and support management of contracts.

 he post holder will also provide administrative support to the facilities manager and excellent customer service to staff and act in absence of the Facilities Manager in times of emergency

Main Responsibilities / Accountabilities

 

Facilities Management

 

• Support the Facilities Manager in the management of all BITC buildings
• Act as first point of contact for all building related issues and liaise with the FM to find resolutions
• Co-ordinate building service visits for all offices:
• Fire detection and prevention equipment
• Security Alarm
• Emergency Lighting
• Water Coolers
• Manage day to day service contracts dealing with any issues
• Co-ordinate repairs and maintenance ensuring minimum downtime:
• Building Maintenance
• Photocopiers
• Water Coolers
• Franking Machine
• Ensure general maintenance and repairs are carried out safely and efficiently by external maintenance contractors. Note that, from time to time, it will be necessary to attend the building outside working hours during evenings or weekends to supervise out of hours work undertaken by contractors
• Keep records of maintenance and identify reoccurring issues and propose solutions

• Undertake regular inspections of completed work and service contracts

• Monitor spend on regional postal account ensuring sufficient funds are available across all offices
• Environmental management - Record monthly energy, water, and waste usage. Identify irregularities

• Responsible for safe keeping of all building keys

 

Housekeeping

 

• Monitor and encourage staff to follow procedures and policies for Shepherdess Walk and address issues

• Walk the job weekly at Shepherdess Walk to identify issues
• Inspect Shepherdess Walk meeting rooms & kitchens to replenish stock and remove non fixed items

• Replenish and tidy stationery trays frequently at Shepherdess Walk removing any unauthorised materials 
• Monitor onsite storage and general housekeeping at all regional offices. Working with each office to keep their space tidy and free from hazards
• Liaise with teams regarding offsite storage, oversee monthly content reviews and work with teams to reduce storage and costs where possible

Stationery

 

• Day to day management of stationery contract including purchasing and monitoring spend
• Meet quarterly with supplier to review contract and identify cost saving opportunities
• Weekly stock checks at Shepherdess Walk

Cleaning

 

• Regularly check of quality standards to ensure that daily and periodic cleaning is carried out in line with the cleaning specification across all regional sites
• Maintain good hygiene standards across all regional offices and ensure cleaning contracts deliver value for money
• Ensure cleaning products and chemicals are safely stored in line with COSHH (Control of Substances Hazardous to Health) regulations
• In accordance with the WEEE (Waste Electrical and Electronic Equipment) Directive ensure the safe disposal of electrical and electronic equipment

Telephones

 

• Issue fixed line numbers for new starters at Shepherdess Walk
• Update Reception telephone system regularly with regards to leavers and team changes
• Liaise with IT regarding any faults
• Day to day management of mobile contract: ordering devices, updating spreadsheet of changes, returned devices and troubleshooting. Liaising with our internal IT department and our external mobile phone provider on all relevant mobile issues.

Finance

 

• Check, sign off and process all 2CS (Facilities budget) invoices for payment and follow up discrepancies with suppliers
• Support the Facilities Manager with budget setting and operational expenditure

 

H&S

 

• Support the Facilities Manager during the risk assessment process and co-ordinate remedial works
• Induct new starters at Shepherdess Walk
• Lead, manage and administer BITC’s internal DSE Assessment programme, liaise with the Facilities Manager on responses to DSE requests and issues
• Arrange training for fire wardens and first aiders for Shepherdess Walk

 

Admin support

 

• Provide daily Reception cover at Shepherdess Walk
• Provide administrative support to the FM Team

 

Other tasks

 

• Assist with one-off projects as required

Special working conditions

 

• Travelling across the UK region is required
• Occasional travel outside of working hours will be expected
• Manual handling training is required for this role.

Sparkle is a dynamic charity, based in Southern Malawi. We invest in a brighter sustainable future for the 17 communities we support through educational programmes, the delivery of a feeding programme, an on-site clinic, and a number of community outreach programmes. There is no limit to what services we are prepared to offer as we continue to grow with our local staff and partners to meet the needs of the vulnerable.

We have an exciting opportunity for someone with the right skills, empathy, and experience to take our work forward and take on the role of Volunteer & Administration Co-ordinator. This role is a dual role overseeing both the volunteer strategy within the charity but also the administrative aspects.

The successful candidate will be highly motivated, be able to work autonomously and have experience in networking, business support activities and supporting and training volunteers, with a track record of delivering high-quality results and be capable of working independently to targets and deadlines. Strong communication is important to establish a good working relationship with our team and volunteers, IT (SharePoint and Salesforce) and organisational skills are also essential.

Applicants will be required to undertake a Police Background Check and references will be requested.

The Sparkle Foundation is an equal opportunities employer.

Please submit a CV and covering letter detailing your suitability for the role.

Service Co-ordinator (Homelessness)

Stoke-On-Trent

£20,400

Hours: 37.5

Contract Type: Permanent

Our client is making homelessness history, it’s a big statement, but they’re not alone in achieving it. They’re part of the national movement tackling homelessness.

They’re looking for several Service Coordinators to join their new unique service that works in partnership with local agencies to transform the lives of people affected by homelessness.

You won’t just scratch the surface, instead with their unique approach, you’ll work together with customers to identify their support needs and address any wider issues associated with homelessness. You’ll provide support in either their current home situation or help them to secure a home of their own. Sometimes they all need a little help along the way, so you’ll empower customers to regain independence and help them understand what it takes to manage their own tenancy.

As a Service Coordinator, they’ll need you to work in close partnership with other services to provide a tailored high-quality service that meets the needs of each individual. You’ll need to build and maintain relationships, work with colleagues and partners, and attend regular internal and multiagency meetings to make sure that customers are kept at the heart of everything they do.

This is a role with purpose so if you have 12 months experience of working with adults with complex needs, a genuine compassion and understanding for people affected by homelessness and a drive to make real lasting change, then they want to hear from you.

The successful person for this role will need a full UK Driving Licence with access to their own vehicle for work purposes and will need to be DBS checked too.

Help them to give those without a plan, voice or home to build concrete futures by tackling the issues that keep people from finding their own home.

Closing date: 28 September 2020

Interview date: 14 October 2020

Support Staff - Regulatory Body - 12 Months FTC - ASAP Start

Your new company
Join this large, independent regulatory body who work towards providing better support and care as peoples best interest is at the heart of everything this organisation does. After having implemented a new system to manage their quality assurance work, this company is looking for a highly motivated and solution focused individual to provide support across the quality assurance team.

Your new role
- Correspond to telephone and email requests in a professional manner
- Monitor and escalate incidents and service requests
- Redirect requests to relevant points of contact
- Prioritise service requests and be able to deal with based up on level of importance
- Act as a point of contact for stakeholder needs and requests
- Ensure incidents are being dealt with whilst maintaining a high level of customer service
- Monitor incidents which can not be resolved
- Update and maintain user information on internal database
- Constant communication with senior level stakeholders

What you'll need to succeed
You must be someone who has experience managing a high volume of support requests to a high standard and within a timely manner. You must have experience within service desk support. You must be able to demonstrate excellent customer service skills as peoples best interest is at the core of this organisation. You will need to be someone who is able to work through a high volume of emails, be able to comprehend it quickly and then be able to prioritise and allocate each request. You will need to have good time management as you will be working towards deadlines. You will need to be an excellent, confident communicator as you will be liaising with senior internal and external personnel. You must be IT literate and have experience using Microsoft Dynamics 365. You will need to be committed to this organisation and be able to comply to all policies. Ideally you will be someone who has worked a regulatory body before.

What you'll get in return
You will get the opportunity to build your experience within a large organisation who put peoples best interest at the heart of everything they do. Be a part of an organisation making a difference to the general public whilst earning a good salary and receiving a competitive benefits package.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Link Age Southwark is a vibrant local charity which works to ensure that older people and people living with dementia can thrive in later life. We are recruiting for a Fundraising, Marketing and Communications Coordinator who will be responsible for developing and overseeing the delivery of our community fundraising events.

Responsibilities will include chairing our volunteer fundraising group as well as recruiting, developing and supporting a team of young fundraisers. Link Age Southwark benefits from strong local support in the form of individual and business supporters and stewardship of these individuals as well as generating new supporters will be a key part of the role. The Fundraising, Marketing and Communications Coordinator will take the lead on developing our communications and marketing strategy and have responsibility for maintaining our website and ensuring we have a strong presence via social media platforms as well as local print media.

Application Deadline : Open ended - We will initiate interviews and the selection process on a rolling basis, with the aim to have this position filled as soon as an appropriate candidate is identified.

Who we are?

Muslim Aid are an International not-for-profit providing support to communities around the world affected by disasters, conflict or endemic poverty without regard to their social, religious, or ethnic background.

We place strong emphasis on long-term development projects that build the capacity of local people helping themselves. In addition to the 11 country offices worldwide we also work with multiple partner offices focussing on sustainable development programmes and providing humanitarian relief during times of crisis.

Summary of Role

Reporting to the Campaigns Manager, this newly formed role of Digital Marketing coordinator is responsible for helping develop and implement Muslim Aid’s digital marketing strategy, operational plans, digital campaign activities and website management. The role manages and serves as the main contact for Muslim Aid’s Digital Marketing and online suppliers and has day-to-day management of digital marketing operations budget. The role will work within the Campaigns team and support the other FR functions including volunteer fundraising, philanthropy and international programmes teams to maximise online impact.

About the Role

This role is based in the UK and open to individuals with unrestricted right to live and work in the UK. At this stage we are unable to offer sponsorship opportunities.

The main responsibilities of this role will be to:

1. Plan and implement integrated Digital Search, Display and Video campaigns for multiple platforms
2. Analyse and report from Google Analytics and other relevant tools to optimise campaigns
3. Work with the Campaigns and FR teams to deliver integrated campaigns and ensure MA’s key campaigns are reflected in our digital channels
4. Co-ordinate the creation of social media plan and execute social media schedule using Hootsuite, Moz, and other social tools
5. Project Manage and provide digital marketing expertise on cross organisational projects as required
6. Devise digital media plans for Muslim Aid campaigns, including display and videocampaigns

About You

To be successful in this role you will have:

• BS/MS degree in digital marketing or a related work field
• Strong understanding of the major technology-driven changes and trends affecting the online media and advertising industries Strong understanding and experience of performance advertising (Search, Display and Video)
• Have demonstrable understanding of Email Marketing, SEO, CMS & CRM
• Creative and innovative, with a real passion for digital marketing
• Able to absorb and critically evaluate a large amount of information and data in order to make decisions
• Strong independent judgement in managing external organisations and internal contacts

Why you should Apply

If you are passionate about marketing and are up to date with the Digital world, then this role is an exciting opportunity for a motivated Digital Marketing Coordinator who will join our team and help us continue to serve humanity

As our new Share and Give volunteer co-ordinator, you will be responsible for recruiting, vetting and supporting volunteers for our various community projects, including befriending, carers, youth, adult education, housing and foodbank services. This new project is about enabling, empowering and mobilising local residents to volunteer and get more involved with the local community here in Newham. As a result of covid-19 we have had significant increases in the numbers of people requiring as well as offering support. This role will be crucial in helping us to respond effectively to and emerge stronger from the pandemic.

The Renewal Programme is a local Newham based charity that is passionate about empowering our community and building partnerships with other organisations in the area. Our ideal candidate for this role will be an excellent relationship builder, with a high level of organisational ability and motivation to develop an impactful volunteering offer. In particular you will need to be creative in your approach to adapt volunteering offers safely and in line with Covid-19 restrictions. You will need to demonstrate that you are professional, organised, efficient and able to manage your own time and workload to meet project targets. We can offer you a friendly team of experienced coordinators to work with and the support of a dynamic leadership team.

You will need to be computer literate with a high standard of written and verbal communication.

This role is 25 hours per week and for an initial fixed term period of 6 months pending further funding. Please see the full job description and person specification attached and do note an enhanced DBS check will be required.

We look forward to hearing from you!

Closing date is 27th September 2020

Interviews will be held on 1st October 2020, ideally in person at our Manor Park Offices, but possibly remotely depending on latest government advice.

Please apply by attaching an up to date CV detailing relevant education and employment experience and a covering letter demonstrating how your skills meet the Job Description and Person Specification (no more than 2 pages). Please ensure that your application contains details of 2 referees, one of which must be your current or most recent employer.

Equal Opportunities Statement

Newham Community Renewal Programme is committed to recruiting high quality candidates whose skills and experience are most suited to the job regardless of sex, race, colour, ethnic or national origin, religion (or beliefs), marital status, sexual orientation, disability, age or political affiliation.

Senior Family Support Coordinator, Full-time, £30,433 per annum (including London weighting), Ealing- Fixed term to end of December 2021

We are seeking to recruit a Senior Family Support Coordinator with strong project management and family support skills to support the development and monitoring of a ‘whole family approach’ project in Ealing.  The project will provide support to families who have at least one child aged 5-10 years old. Families from low socio-economic groups will be supported to cope with the challenges of family life with the ultimate aim of becoming more physically active together.

The successful candidate will be responsible for the recruitment, training, management and ongoing supervision of volunteer befrienders who visit families and offer emotional support. Recruitment of families is a key part of this role, linked to developing relationships with key agencies that support families and identify relevant families to benefit from the project. Data collection is also a key part of this role.

Experience of effective project management including experience of meeting targets and deadlines are essential. The ability to listen with empathy as well as having a high standard of written and verbal communication, report writing and presentation skills are essential.  Commitment to safeguarding vulnerable adults and children, as well as commitment to equal opportunities principles and practice are also required.

The post involves working in the community in Ealing with some work from home so a suitable home working environment is essential. Regular travel around the Ealing area will be required.

Please note that due to Covid-19 tasks on this role may be carried out remotely from the employee's home via MS Teams while it is not safe to deliver face to face services or work in one of our local offices.

Please visit our website via the apply button to obtain the job description, full person specification, application form and guidance. Please note that we only accept application forms. CVs will not be accepted

Closing date:  Sunday, 27th September 2020

Interview date: TBC (via MS team)

If you have a strong understanding of the impact of the violence, racial inequity and systemic injustice on marginalised communities and are passionate about empowering those most affected to create a change, then we can’t wait to hear from you!

ABOUT US

The 4Front Project is a member-led youth organisation empowering young people and communities to fight for justice, peace and freedom. The organisation was established in 2012 to provide a platform for those who have been impacted by violence to create change. We support members with experiences of violence and the criminal justice system to create change in their own lives, communities and society.

Over the last eight years, we have pioneered an approach that empowers those most directly harmed by violence and the criminal justice system to be at the forefront of a grassroots movement for change. Our holistic model has been designed specifically to support young people aged 13 - 25 with complex needs as a result of multiple systemic disadvantages and disproportionate exposure to serious violence. By advocating for a holistic approach to build peace, we are transforming the way in which society understands how to support young people who have been affected by violence and shaping the agenda around how to tackle the systemic causes of it. 

We acknowledge the impact of racism and discrimination on our members and actively work to dismantle these systems, whilst supporting members to recognise their strengths and identify systemic barriers to their progress. In this way, we support 4Front members to make changes in their own lives, whilst exploring the inequity they’ve experienced and amplifying their voices to create systemic change. Becoming a member means joining a powerful youth-led movement for change that is transforming the way peace and justice are understood by centring healing, rather than punishment.

ABOUT THE ROLE

We are looking for a formidable Campaigns and Communications Coordinator to develop our transformative campaigning work and support young change makers to take the lead. You care deeply about revolutionising society and are personally invested in fighting for justice and equity. You can hold emotion and know how to create safe spaces for people to explore their experiences and build their sense of identity. You have experience working on campaigns that transform policy. You are well networked, already a part of groups that are tackling social justice issues and keen to actively research and network with other organisations that will become our partners and allies. You understand the power of effective communication to change minds and have interesting and unique ideas about how to get a message across. You have worked or volunteered as a mentor and you’re dedicated to tackling social justice issues. You are comfortable with conflict and have experience of managing difficult conversations to successful resolutions. You see courage in vulnerability and believe in building the resilience of young people. Most importantly, you are committed to peace and you fundamentally believe in the potential to change, both at an individual and societal level. You will be a visionary leader, seeing your work at The 4Front Project as a crucial part of your identity and purpose in life. You will be committed to upholding our vision, mission, principles and values at all times. You will be bold, actively contributing to a workplace culture that centres justice, healing, change and hope. You will play a fundamental role in supporting The 4Front Project to change society for the better.

KEY RESPONSIBILITIES

COORDINATE OUR CAMPAIGNS

• Develop and deliver unique campaigns that support our mission and drive significant change in policy or opinion
• Identify new campaign opportunities and develop ambitious campaign strategies in collaboration with 4Front Members
• Develop full campaign plans with clear objectives and milestones to ensure that we can evaluate the success of all campaigning activities
• Support guide and empower our Youth Activism Coordinators and other members to develop and lead public-facing campaigns and activism projects that ensure their voices are amplified and platformed
• Facilitate weekly campaign meetings to enable members to learn, develop, grow and lead our campaigns
• Protecting vulnerable campaign members and accommodate their mental health, learning difficulties, disabilities, and other needs by creating a safe and supportive environment where they  feel accepted and welcomed
• Ensure our campaigning work represents the concerns of people affected by violence and the criminal justice system from across the UK
• Develop creative strategies to raise awareness of our campaigns, engage a range of people in our campaigning activity and grow our campaign supporter base
• Connect with national and international partners in order to collaborate on campaigns
• Coordinate direct actions across the country in collaboration with members and partners
• Develop campaign messages and write campaign materials (for online and print), briefings, comment pieces, op-eds and features for the mainstream media
• Maintain appropriate records using our database system and other monitoring systems when required,  incorporating regular assessment, supervision and review

LEAD OUR COMMUNICATIONS

• Develop and implement a new communications strategy which effectively captures and promotes all aspects of our work and advances our mission, values and overall strategic objectives to grow our reach and influence among key audiences
• Develop a shared understanding across the organisation of our key audiences and messages, and how communications can drive positive change 
• Lead our efforts to become better story-tellers and set out a vision and path to pursue our narrative-shifting goals.
• Identifying effective ways to illustrate the value and impact of our work and maximise our impact by presenting and disseminating our work in an accessible manner across various channels, including social media.
• Create and review metrics and indicators to assess progress on the communications strategy, and gather relevant data for this purpose, drawing on best practices
• Produce a wide range of communications materials and other outputs, including news blasts, reports, briefings, factsheets, blog posts, periodic bulletins, press releases, annual reports, OpEds, video and other audiovisual materials
• Maintaining content on our website, including writing, editing and content management; enhancing its design and accessibility
• Generate engaging social media content to grow our audience through our existing platforms (Twitter, Instagram and Facebook), as well as developing a presence on new platforms
• Proactively seek opportunities to bring our perspective and voice to public conversations on injustice and inequality, maintaining and expanding contacts with relevant media
• Managing relationships with web developers, designers,videographers, photographers and other communications-related service providers
• Work in collaboration with service teams to ensure that communications work (print and digital) is effectively built into project plans and is adequately resourced
• Edit and coordinate the production and dissemination of our research and advocacy publications ensuring these adhere to house style and quality standards, as well as promoting distinctive and consistent visual branding
• Develop proactive and reactive responses to the media and lead on the development of a media interaction strategy
• Provide advice to the team to ensure that the tone of voice is met throughout the organisation’s communications

You will also provide cover on occasion and undertake any other duties that may reasonably be requested of you outside of this role description.

PERSON SPECIFICATION

ESSENTIAL

• First-hand experiences of the issues we address through our work
• Experience of campaigning, activism and social action work
• An understanding of social justice issues, systemic inequality and injustice, including the impact of the criminal justice system on marginalised communities
• Experience supporting and coordinating groups of people
• Proven experience of developing unique and effective communications in a range of formats
• Excellent teamwork skills and experience of supporting and motivating others
• Experience of working to targets, budgets, and deadlines
• Experience of working robustly within challenging and unpredictable environments as well as effectively managing change

DESIRABLE

• Experience of working in an organisation which promotes the rights of vulnerable communities with multiple disadvantages
• Experience supporting young people that have experienced injustice, inequality and other disadvantage
• Experience building and maintaining excellent relationships partnerships with community organisations and campaign groups
• Project management experience
• An understanding of safeguarding and child protection frameworks
• Experience of using CRM effectively
• A valid driving license and a car

HOW TO APPLY

THE CLOSING DATE FOR APPLICATIONS IS THURSDAY 8TH OCTOBER 2020 AT 12.00PM

We would like this position to start as soon as possible. Interviews will be conducted on a rolling basis, so we encourage early applications. 

To apply for this position, please send:

1. A comprehensive and relevant CV

2. A supporting statement addressing the person specification 

3. And either:

• An essay answering the questions below (no longer than 750 words for each question). 

• A video of you addressing the questions below (no longer than 8 minutes in total).

1) What do the words ‘justice’, ‘peace’ and ‘freedom’ mean to you and how have these concepts impacted your view of the world? 

2) What are your top three priorities for building equity in our society and how would you go about it?

3) What does empowerment mean to you and how do you feel it can be incorporated as a principle in your work?

This will be reviewed by 4Front Members, Staff and Trustees.

There is a 3-stage selection process:

1.  An initial video interview (30 mins)

2. An interactive in person interview with 4Front Members and Staff (including a preparation task)

3. A final round interview with the Board of Trustees.

We are an equal opportunities employer and do not discriminate against candidates who may have previous convictions. We will also make reasonable adjustments for employees that may have access requirements.

Please ensure you quote the job reference number in the subject line of your email.

E-Commerce Coordinator

We're looking for an E-commerce Co-ordinator to join our client’s team. Their E-commerce channel provides a significant and fast-growing income stream that helps ensure there is enough money available for the charity’s ambitious conservation goals.

Our client is the largest wildlife conservation organisation in Europe with over one million members. They speak out for birds and wildlife, tackling the problems that threaten our environment.

Position: E-Commerce Coordinator

Location: Head office is Sandy, Bedfordshire, however the location can be entirely flexible as homeworking is available.

Salary: £21,718 to £24,293 per annum

Hours: Full time

Duration: Fixed Term 12-month maternity cover

Benefits: Flexible working, 26 Days Annual Leave, Free access to our reserves, up to 20% discount off retail items in our shops. Free access to a confidential Employee Assistance programme that provides support and advice around financial, physical and mental health wellbeing. A substantial Learning and Development offer.

Closing date: 28 September 2020

About the role:

As Ecommerce Co-ordinator, you'll use your knowledge and skills to help to develop the business and deliver even more income for conservation. The successful applicant will be responsible for maintaining products and page content on the shop website and producing email content for the email marketing strategy.

You will strive to ensure the product range is presented as effectively as possible on the website and in email and ensure that products and content are launched on time. Working with the Ecommerce Digital Manager you will also have the opportunity to help evolve the website, with the aim of making it more customer-friendly and driving increased conversions.

About you:

To be successful in the role of E-Commerce Coordinator you will have significant professional experience within an ecommerce role, you will also bring with you the following skills and experience:

• Knowledge of e-commerce, website content and technologies
• Digital marketing knowledge eg SEO, PPC and email and Google Analytics
• Proven record of managing multiple projects
• Excellent written and verbal communication
• Excellent attention to detail
• Prioritisation and ability to manage multiple projects
• Competent user of Microsoft Office

Other role you may have experience of could include: E-Commerce Product Co-ordinator, Digital Marketing Specialist, SEO, PPC, Digital Marketing Coordinator, E-commerce Consultant, Ecommerce Trading Assistant, E-Commerce Manager, Digital Marketing Specialist etc.

The Alan Turing Institute

The Alan Turing Institute is the UK’s national institute for data science and artificial intelligence. The Institute is named in honour of the scientist Alan Turing and its mission is to make great leaps in data science and artificial intelligence research in order to change the world for the better.

The Role

The Academic Recruitment Coordinator will report to the Academic Recruitment Manager and work closely with the wider People Team to support the recruitment of academic researchers from across all career stages (from doctoral students to Fellows) to the Turing. This is a fast paced, challenging position requiring excellent organisational and communication skills with a particular emphasis on cross-team collaboration. The role presents an exciting opportunity for a highly motivated and ambitious individual to support the future academic recruitment across the Institute into a time of expansion.

Duties and Responsibilities

• Work with the Academic Recruitment Manager and Head of Professional and Academic Development to agree the recruitment procedure and timeline for Enrichment scheme recruitment and lead on the management of the call and review process
• Work with the Academic Recruitment Manager to coordinate Research Fellow calls and support the management of the call and review process.
• Manage the set up of online recruitment systems (Flexigrant), and lead on processing applications through the system. Provide support to team members in using Flexigrant.
• Set up and facilitate shortlisting and review panels including writing panel documents and providing briefings to panels.
• Plan, coordinate and administer interview days including, but not limited to: inviting candidates and panel members to interview, arranging travel and accommodation, recruiting and training interview moderators, scheduling the interview day, tours and speakers as appropriate and prepare all interview materials.
• Manage the offer stage of awards, working with the Office of the General Counsel, applicants and key stakeholders to ensure agreements are confirmed and signed promptly.
• Support in the evaluation of recruitment and preparation of reports for the Training Steering Group
• Support the Culture and Engagement Team and Academic Programmes Team in onboarding processes for students and Fellows including ensuring CRM records are accurate.
• Work with the communications and HR teams to ensure academic recruitment is marketed appropriately and complies with all legal requirements.
• Champion and embed Equality, Diversity and Inclusion in all recruitment practices and continually strive for organisational improvement in this area.
• Respond to enquires relating to academic recruitment and manage the academic recruitment inbox.
• Work with the Academic Recruitment Manager to ensure compliance with the Data Protection Act and principles of GDPR including scheduling and completing document destruction.
• Ensure compliance with all Visa and Immigration requirements including sponsoring of Visas and checking of legal Right to Work or Study.
• Support the wider Talent Acquisition Team in Business Team recruitment when required

Person Specification

Essential

• Experience of managing complex projects with multiple stakeholders to tight deadlines.
• Experience of working co-operatively and effectively with academic and professional colleagues.
• Proven experience to use discretion and judgment when dealing with confidential and sensitive issues
• Previous working experience relating to recruitment (academic or otherwise)
• Ability to work flexibly, under pressure and to tight deadlines.
• Ability to work well independently and as part of a team.
• Ability to exercise initiative and identify areas for improvement within work.
• Ability to evaluate and present recruitment data to communicate trends.
• Excellent written and verbal communication skills, the ability to deal with a wide range of people and to interact successfully with others.
• High level ICT skills to execute and improve administrative and student support processes.
• Commitment to EDI principles and to implementing equality and diversity best practice within the workplace

Desirable

• Experience of administrative work within a higher education/academic setting.
• Demonstratable understanding of the doctoral student and other higher academic life cycles.
• Prior knowledge of admission of international students (Tier 4 visas) and immigration law and data protection law.

Term and Conditions

This full-time post is offered on a 12 month fixed-term basis. The annual salary for this post is £28,500 plus excellent benefits, including flexible working and family friendly policies. 

Application procedure

If you are interested in this opportunity, please click the apply button below. You will need to register on the applicant portal and complete the application form including your CV, covering letter and contact details for your referees. 

Closing date for applications: Sunday 20 September 2020 at 23:59.

Equality Diversity and Inclusion

The Alan Turing Institute is committed to creating an environment where diversity is valued and everyone is treated fairly.  In accordance with the Equality Act, we welcome applications from anyone who meets the specific criteria of the post regardless of age, disability, ethnicity, gender reassignment, marital or civil partnership status, pregnancy, religion or belief or sexual orientation. Reasonable adjustments are available to support candidates through the application and interview process.

Please note all offers of employment are subject to continuous eligibility to work in the UK and satisfactory pre-employment security screening which includes a DBS Check.

Renaisi is a 20-year-old social enterprise on a mission to help people and places to thrive.

Renaisi does three complementary things:

1. Provide employment and inclusion programmes for people experiencing disadvantage and exclusion from three offices in London (Hackney, Haggerston and Lambeth).
2. Work with institutions across the UK to help them understand and increase their impact on communities through research, evaluation and learning partnerships.
3. Generate insights and learning from across our work to help us explore what it takes to improve a place.
Understanding the place around a person helps us to provide meaningful support and advice, which leads to benefits for individuals and their communities.

Renaisi has been delivering RISE to support refugees in 10 boroughs in North & East London into sustainable employment since 2017, and funding is in place until 2022. This project is funded by the European Social Fund and The National Lottery Community Fund.

The purpose of this role is to assist in the delivery of RISE by reviewing, developing, and co-ordinating relevant partnerships and joint activities aimed at supporting customers to access relevant support and services available in their community and overcoming barriers to employment.

The post holder will need to work collaboratively with the team to establish a comprehensive support service that enables our participants to overcome personal barriers and address their employability needs during the remainder of the programme.

The need for this role has become more apparent during the Covid-19 pandemic, in ensuring that our customers can access essential support from specialist agencies, and the role is particularly important for ensuring that we have partnerships in place to support customers if the programme cannot continue delivery once the current funding ends.

The main objectives of the post are to:

• Coordinate and sustain the activities that were set up as a response to customers’ needs arising from covid-19, which includes coordinating the pick up and delivery of hot meals and food packages provided to some of our customers on a weekly basis. This services is kindly supported by a group of local volunteers who run the deliveries. This post therefore might involve recruitment of volunteers if needed.
• Work collaboratively with the team to identify the needs of their case load that are not being met through current provision or partnerships.
• Identify organisations who can provide services that address the needs of our case load and negotiate a referral process, including opportunities for co-locating or delivery of specialist services on Renaisi premises.
• Work with the Partnerships and Business Development Manager to identify opportunities for sustainable partnerships that will support the organisation’s mission beyond the life of the programme.

How to apply:

For information on how to apply and to view the JD/PS, please visit our website. 

CLOSING DATE: Midnight on Sunday 16th August 2020 – applications received after this time will not be considered.

Renaisi is an equal opportunities employer.

No agencies please.

Summary

Fundraising Events is an important area of growth for Diabetes UK's Engagement and Fundraising Directorate. We have seen some great successes in our Diabetes UK bespoke challenges both in terms of acquisition and fundraised income over the past few years which has enabled us to grow the Fundraising Events team. It is an exciting time to join what is a busy, successful and growing Fundraising Events Team as we take the opportunity to capitalise on additional investment to keep growing our challenges and improving the experience we offer supporters.

We would consider flexibility on where this role could be based

Interview Date: 6 October 2020

Package

What we can offer you:

• Generous annual leave starting at 25 days plus bank holidays
• A Cash Healthcare Plan (giving you up to £1,500 towards a range of out of pocket health expenses like new glasses, dentist, chiropractor or osteopath appointments)
• Early finish Friday and flexible working as part of our approach to activity based working
• Discounts on gym membership
• Employee assistance programme to give you support on any issues that come up in life
• Annual season ticket loan (on completion of your probation period)
• Very active social scene including sport teams, gardening and other activities
• Generous pension provision, life assurance and income protection insurance
• Cycle to work scheme (eligible for scheme if contract is permanent or longer than 12 months)

*Some benefits aren't available until you've passed your probation period and are dependent on the length of contract.

Main Responsibilities

The post holder will be the first point of call for events fundraising enquiries and will work with the Fundraising Events Managers to provide our fundraisers and supporters with the advice and support they need to maximise their fundraising potential. We are committed to offering an excellent experience to all of our supporters and this role will be integral to making sure we are best placed to support our event participants through their fundraising and training journey with Diabetes UK.

Ideal Candidate

The successful candidate will be an outgoing, conscientious team player, with excellent communication skills, who is quick to learn, highly organised and a proactive problem solver. They will have worked in a customer service focused administrative role for at least a year and will have experience of working to tight deadlines across multiple tasks/events.

Supporter Engagement Co-ordinator/Outbound Telephone Calling Co-ordinator

Fixed contract until end of March 2021

35?hours per week

£23,721 per annum

Banner Street, London (5 minutes from Old Street tube).

The Children's Society has been helping children and young people in this country for over 130 years. We run local services that support children when they are at their most vulnerable and in desperate need of help. We're there for children, every step of the way.?

This role sits within our Supporter Impact & Income directorate which works to engage our supporters to the maximum benefit of children and young people, whether that be by giving time, money or voice.

We are currently looking for a?brilliant team player to join our dynamic, ambitious Outbound Calling Telephone team.?This is an amazing opportunity for someone either new to the world of fundraising to gain professional experience, or for someone from a Customer Service or Tele fundraising background looking to grow their skills as part of a friendly team.

The successful candidate will play a key role in stewarding, inspiring and engaging new and long term committed and dedicated supporters of the Children's Society, establishing stronger and more effective relations and maintaining and increasing their level of engagement. In order to be successful in this role, you would ideally have:?

-A commitment to changing the lives of disadvantaged children and young people.

- The ability to influence verbally, inspiring and encouraging supporters.

-? Excellent telephone manner and the ability to handle various types of calls with confidence and enthusiasm.

-Ability to handle complaints in a calm and professional manner, ensuring supporters are listened to and complaints are handled in line with our procedures through to conclusion.

-At least intermediate level of Microsoft Office packages, including Word, Excel and Outlook.

-Enjoy working as part of a team and helping people to ensure you contribute towards the team's delivery of exceptional supporter experience.

The Children's Society runs over 100 local services that help thousands of young people who desperately need our support, and we campaign to get laws and policies changed to make children's lives happier and safer.?

Every day we're changing the lives of children in this country for the better - and with your help, tomorrow we can be there for even more.?

The closing date for applications is 23:59 pm on 1st October 2020.

Interviews will be held on a rolling basis until appointments are made so candidates are invited to apply at their earliest opportunity.