Customer service executive jobs in Birmingham
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
The role
We are seeking an experienced and proactive Database and Insights Officer to take ownership of myaware’s CRM system (Raiser’s Edge) and ensure our database is accurate, compliant, and fully utilised across the organisation.
This is a pivotal role, acting as the main point of contact for all internal CRM users and our external CRM system provider. As a database super user, you will manage system settings, user access, data integrity and development, while providing expert support, guidance and training to colleagues.
Working closely with the CEO, the myaware management team and colleagues across the organisation, you will ensure the CRM system supports fundraising, communications, campaigns and wider organisational insight. You will also play a key role in identifying opportunities for system improvement, upgrades and best practice. The role will require occasional working at Derby HQ and travel for meetings.
Who We Are Looking For
We are looking for a confident and detail-oriented CRM professional with strong technical expertise and the ability to communicate clearly with non-technical users.
You will be highly organised, solutions-focused and comfortable taking ownership of a complex database system. You enjoy supporting others, improving processes and using data to make a meaningful impact.
You will ideally have:
- Proven experience managing a CRM system, ideally Raiser’s Edge or a similar database.
- Strong understanding of database administration, data quality and compliance.
- Experience acting as a system super user, including managing users and system settings.
- The ability to train and support colleagues with varying levels of technical confidence.
- Excellent analytical skills and experience producing data selections and insights.
- Strong communication and relationship-building skills.
- A proactive approach to continuous improvement and best practice.
This is an exciting opportunity to play a central role in enabling myaware’s work through high-quality data, effective systems and collaborative support across the organisation.
If this sounds like you, we would love to hear from you.
Who are we?
Myaware is the only charity in the UK dedicated solely to the care and support of people affected by myasthenia.
We are working hard to raise awareness of myasthenia, as it is a little-known condition. We provide support for people with myasthenia and their families, whilst offering advice and tips for living with the condition.
We also fund the research that brings us closer to finding a cure as well as funding specialists nurses and advisors.
Members of myaware have full access to a wide range of support services and events including our specialist benefits and welfare advisor.
Myaware supports people with myasthenia and their families. We campaign for better medical services for people with myasthenia and work to inform medical professionals.
The myasthenias are a group of neuromuscular conditions. They are rare but also manageable and can affect anyone, regardless of age, gender or nationality. Myasthenia gravis, ocular myasthenia and Lambert-Eaton myasthenic syndrome are autoimmune conditions whereas congenital myasthenic syndrome is caused by an inherited genetic fault. It is thought that there are approximately 20,000 people currently living with myasthenia in the UK.
Benefits
- Generous holiday allowance
- Perkbox account (global benefits and rewards platform)
- Group Life Assurance after 6 months of service
- NEST workplace pension scheme
- Free inhouse staff benefits and welfare advice
- Investment in your personal and professional development
- Annual salary review
Candidates should submit their CV and tailored covering letter by: 23:30 on Sunday 1st February 2026
Provisional interview date will be week commencing: 09.02.2026.
Interviews will be held over Microsoft Teams.
Applications submitted without a tailored cover letter will not be considered.
This post, due to its nature, duties and responsibilities, will be subject to an enhanced check by the DBS. This is funded by Myaware.
This organisation supports anonymous recruitment. That means hiding your personal identifying information, removing bias from the hiring process.
Candidates should submit their CV and tailored covering letter by: 11:59pm on Sunday 1st February 2026
Provisional interview date will be week commencing: 09.02.2026.
Interviews will be held over Microsoft Teams.
Applications submitted without a tailored cover letter will not be considered.
This post, due to its nature, duties and responsibilities, will be subject to an enhanced check by the DBS. This is funded by Myaware.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
The role
As Manager of Philanthropic Giving, you will lead myaware’s trusts, foundations and high-value philanthropy fundraising, driving sustainable income growth through a strong and well-managed funding pipeline. You will shape and deliver strategies to secure both restricted and unrestricted income, manage the full bid lifecycle, and build long-term relationships with trusts, statutory funders and high-net-worth individuals.
Working closely with the CEO, senior leadership and trustees, you will develop compelling funding propositions, steward funders through excellent reporting and engagement, and represent myaware at meetings, events and networking opportunities. You will also maintain accurate records through our CRM system, track performance against targets, and contribute to income planning and reporting. This is a strategic and hands-on role with real impact for people affected by myasthenia.
The Manager of Philanthropic Giving will be predominantly home based within the UK (with occasional working and meetings at Derby HQ) and will work in co-operation with the fundraising team and all myaware colleagues to deliver agreed fundraising targets and campaigns. Own transport is essential for this role as occasional travel throughout the UK will be required to attend donor meetings, events and networking opportunities, as well as the ability to travel to the Derby office. There may be the need to occasionally work during weekends and evenings and therefore there is a need to work flexibly when required.
Who We Are Looking For
We are looking for an experienced and motivated fundraising professional with a strong track record in major donor and Trusts & Foundations fundraising. You will have experience securing significant gifts, building and stewarding long-term funder relationships, and writing compelling funding applications and impact reports.
You will be a strategic thinker with excellent interpersonal, research and organisational skills, confident managing a complex pipeline and working collaboratively across teams. You will be comfortable working independently, using CRM systems, and engaging senior stakeholders, including trustees and high-level donors. Most importantly, you will share myaware’s values, demonstrate empathy with our cause, and be committed to making a meaningful difference through philanthropy.
If this sounds like you, we would love to hear from you.
Who are we?
Myaware is the only charity in the UK dedicated solely to the care and support of people affected by myasthenia.
We are working hard to raise awareness of myasthenia, as it is a little-known condition. We provide support for people with myasthenia and their families, whilst offering advice and tips for living with the condition.
We also fund the research that brings us closer to finding a cure as well as funding specialists nurses and advisors.
Members of myaware have full access to a wide range of support services and events including our specialist benefits and welfare advisor.
Myaware supports people with myasthenia and their families. We campaign for better medical services for people with myasthenia and work to inform medical professionals.
The myasthenias are a group of neuromuscular conditions. They are rare but also manageable and can affect anyone, regardless of age, gender or nationality. Myasthenia gravis, ocular myasthenia and Lambert-Eaton myasthenic syndrome are autoimmune conditions whereas congenital myasthenic syndrome is caused by an inherited genetic fault. It is thought that there are approximately 20,000 people currently living with myasthenia in the UK.
Benefits
- Generous holiday allowance
- Perkbox account (global benefits and rewards platform)
- Group Life Assurance after 6 months of service
- NEST workplace pension scheme
- Free inhouse staff benefits and welfare advice
- Investment in your personal and professional development
- Annual salary review
Candidates should submit their CV and tailored covering letter by: 23:30 on Sunday 1st February 2026.
Provisional interview date will be week commencing : 09.02.2026 Interviews will be held over Microsoft Teams.
Applications submitted without a tailored cover letter will not be considered.
This post, due to its nature, duties and responsibilities, will be subject to an enhanced check by the DBS. This is funded by Myaware.
Candidates should submit their CV and tailored covering letter by: 11:59pm on Sunday 1st February 2026
Provisional interview date will be week commencing : 09.02.2026 Interviews will be held over Microsoft Teams.
Applications submitted without a tailored cover letter will not be considered.
This post, due to its nature, duties and responsibilities, will be subject to an enhanced check by the DBS. This is funded by Myaware.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This newly created role will coordinate persuasive proposals and bids with colleagues across the organisation– working to increase the reach of Phoenix Futures. You will support with the development of fundraising initiatives and produce high quality written materials demonstrating the measurable impact of our services on people’s lives.
The Role
As Strategic Development Officer, you will play a key supporting role in advancing our growth strategy across health and social care settings. Working closely with colleagues and partners, you will help to expand our reach across the UK, ensuring our services are available to those that need them.
You will be responsible for preparing and submitting high quality bids and funding proposals, coordinating input from cross functional teams and producing compelling communications materials. Your work will involve gathering evidence, best practice and case studies to showcase our impact as well as supporting fundraising initiatives and marketing analysis.
About You
Reporting directly to the Head of Strategy and Partnerships, you will:
- Be a experienced in bid writing, proposal development and supporting strategic initiatives.
- Be skilled at interpreting reports and data to communicate impact and value in compelling ways.
- Have strong organisation and project management skills with the ability to manage multiple deadlines and coordinate contributions from diverse teams.
- Be comfortable working collaboratively and independently, adapting to changing priorities and supporting colleagues across the organisation.
A detailed job description (role profile) and person specification can be found attached.
Benefits
- A starting salary of £35,500 with the opportunity to access potential yearly salary increments subject to appraisal, meaning potential salary increase up to £41,000
- Committed to providing a Real Living Wage for you, through accreditation with the Living Wage Foundation
- 25 days’ annual leave plus Bank Holidays (increasing each year to a maximum of 30 days)
- Benefits including season ticket loan, pension scheme and life assurance
- Support through occupational sick pay, eye-care vouchers and regular wellbeing talks and activities
- Continuous training and career development via PXL our dedicated learning management system
- Access to a 24/7 Employee Assistance programme including telephone and online access
- A rewarding role with the opportunity to help us support people on their journey to recovery and change their lives for the better.
- We’ll ensure you get all the support you need to thrive and succeed in your role and find your place amongst our incredible and collaborative team.
About Phoenix Futures
The Phoenix Futures Group has 60 years’ experience delivering pioneering psychosocial treatment services. We believe in being the best, which means constantly learning, innovating, and collaborating with partners who share our vision.
Our managers and leaders are guided by a shared set of qualities that shape how we work with colleagues, partners and the people we support. These are: BRAVE, HONEST, VISIBLE, VISIONARY, NURTURING and COLLABORATIVE. These qualities underpin our approach to inclusive leadership, accountability and compassionate practice across Phoenix Futures and support the development of a value aligned culture.
We encourage and welcome applications from people of all backgrounds and believe it is important to include people with lived experience to ensure the needs of the people we support are represented. We are committed to creating an inclusive working environment where everyone is free to be themselves and we ensure equity of opportunity.
The Interview
Interviews will be held during February/March, if applications are sufficient a first stage process will be held via teams. As the role requires travel to in person events across the country, we do require an in-person interview as the final stage, this will be in London. Full details will be provided to shortlisted candidates.
Please note, we will be assessing applications as they are submitted and may close this role should we find sufficient applicants with which to make our shortlist. As such, we would advise applying as soon as possible to avoid disappointment.
We use our expertise to support people in their personal recovery and to improve their lives.

The client requests no contact from agencies or media sales.
Our Time Charity is seeking an experienced Corporate Fundraiser to help grow vital income through meaningful, long-term partnerships with businesses and corporate supporters.
This role plays a key part in delivering our fundraising strategy by connecting purpose-driven organisations with our mission to support children and families affected by parental mental illness. You will build and steward corporate relationships, develop partnership and sponsorship proposals, and represent Our Time Charity to external audiences.
Working closely with the CEO and wider team, you’ll help secure funding that directly supports our KidsTime Workshops and wider programmes – enabling children to feel supported, understood and less alone.
This role is ideal for someone with experience in corporate fundraising, relationship management or partnerships, who enjoys building connections, telling compelling stories, and turning shared values into lasting impact.
To learn more about the role, responsibilities and how to apply, please download the full recruitment pack.
Our mission is for every child in the UK, who has a parent with a mental illness, will find the support they need, as early as possible.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Do you love helping people and helping a great charity at the same time? Are you friendly, clear and compassionate when speaking to our supporters on the phone or in person? Do you have strong computer skills and a keen attention to detail?
At Birmingham Women’s and Children’s Hospital Charity, we believe there’s always more we can do for our sick kids and women. It’s our mission to raise the vital funds needed to make a real difference to all who use our hospitals and to make our hospital feel just like home.
We’re looking for a friendly, hard-working, compassionate individual to join our fast-paced team. You will have strong communication skills, with a friendly demeanour and a positive, ‘can do’ attitude. Sound computer skills are also essential for success. Our Supporter Services Team is the first port of call for many of our supporters and we hope each interaction is the beginning of a lasting relationship in support of our charity.
To be successful in this role you will:
-
Have previous experience in a customer services/administrative role
-
Be friendly, compassionate and self-motivated
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Possess a natural ability to engage with people on the phone or in person, and encourage trust and enthusiasm at the start of a supporter’s journey with the charity
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Be able to work at a computer for significant periods of time, as well as acting as an effective and engaged team-player.
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Have excellent computer skills – touch-type desirable, confident using a database, ensuring data input is clean and efficient.
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Regular monitoring of a busy team inbox and responding to or forwarding on emails in a prompt and helpful manner, within agreed timescales
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Have responsibility for the recording of donations and other financial data onto the database and handwritten ledger – ensuring accuracy at all times
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To ensure timely and efficient thanking of our supporters
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Possess a full driving license
Please see the job pack attached for further information on the role.
What we offer:
The Charity is committed to equal opportunities and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
- Flexible working and the opportunity to WFH one day per week to support work-life balance
- Generous annual leave entitlement with additional leave for long service
- Enhanced sick pay
- Access to an Employee Assistance programme which offers
both virtual and in-person support, 24/7 access to a GP
surgery web app, as well as lifestyle savings across online and
high street shops - Free flu jabs
- Charity events throughout the year
- Employer enhanced auto-enrolment pension scheme with 8% employer contribution
- Ongoing commitment to training and professional development
The Charity is committed to equal opportunities and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
Successful candidates will have access to vulnerable beneficiaries and will therefore require an Enhanced Disclosure from the Disclosure and Barring Service (DBS).
If you think you have the qualities we are looking for and the desire to contribute, please download the Job Description and Person Specification and then send us a CV and covering letter explaining how you meet the criteria for the role and making clear why you would like to be considered for it.
Please use your cover letter to let us know why you would like the role and why you would like to join our wonderful team.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Drive revenue growth & build high‑impact partnerships at the Nuclear Institute: lead advertising, sponsorship & strategic relationships.
Income Generation & Partnerships Executive
4-days a week with travel, remote UK
The Nuclear Institute is recruiting an Income Generation & Partnerships Executive to drive sustainable revenue growth and strengthen the Nuclear Institute’s commercial relationships. This role is pivotal in maximising advertising, sponsorship and partnership opportunities across all NI platforms – including the Nuclear Future Magazine, digital channels and events – while ensuring alignment with the Institute’s values and strategic objectives.
This is a wholly remote role, with regular travel. Flexible working options are available.
Closing date: Wednesday 4 February
Interviews are expected to take place in early February. Candidates shortlisted for interview will be notified by email shortly after the closing date.
We anticipate a high volume of applications. While we aim to respond to all candidates, this may not be possible. If you have not been contacted by the end of February, please assume that your application has not been successful.
To apply, send your CV and covering letter
For an informal discussion, contact Rebecca Hughes, Events and Communities Manager
We are the professional membership body dedicated to nuclear, representing over 5000 professionals, and upholding professional standards for nuclear.
The client requests no contact from agencies or media sales.
We are recruiting a Senior Member Network Account Manager to join our busy Member Networks team at the British Psychological Society for a fixed period of 12 months starting in March 2026.
The team supports over 60 psychology‑focused member networks, each with its own specialist interests and passions. This is a fantastic opportunity for someone who loves working with people and wants to make an impact. You will be right at the centre of supporting our Member Networks, helping passionate volunteers bring ideas to life - no two days will be the same.
About the Role
As Senior Member Network Account Manager, you will be the main contact for several Member Networks, including Divisions. You’ll support and guide volunteers across multiple committees, helping them deliver activity for their members confidently and effectively. This includes advising on governance, finance, volunteer recruitment, events and wider activity planning. You will also build strong relationships, lead projects, and work closely with teams across the organisation to strengthen collaboration and network growth.
A day in the life may include:
- Advising volunteers on governance, finance, awards, planning and compliance matters
- Ensuring Networks deliver their activity plans, managing timelines and aligning work to strategic goals and budgets
- Supporting events and projects that drive member engagement, including budgeting, venue liaison and travel bookings
- Managing inboxes and responding to enquiries with clear advice and signposting
- Attending meetings, collating actions and following up to ensure progress
- Sharing best practice and improving processes, tools and systems as needed
- Maintaining documents in Google Workspace, including budgets, reports and committee lists.
- Delivering volunteer training on new processes or systems
- Coordinating awards and grants, updating web content and communicating with applicants
- Managing committee recruitment, posting roles and handling applications
- Working with internal teams such as Membership, and Marketing to provide seamless support.
What We’re Looking For
To be successful, you will have strong communication and interpersonal skills. You will excel in negotiation, problem solving and managing multiple tasks and projects with foresight and strategic thinking. You will be expected to act autonomously, managing your networks and working independently using your own initiative. Highly organised, you will lead and coordinate delivery of activities, managing timelines and working with key stakeholders.
Why Join Us?
We offer a supportive environment, opportunities for professional development, and the chance to make a real difference. We offer a friendly, values led working culture with an excellent benefits package that includes:
- Agile & flexible working
- Generous leave entitlement
- Occupational pension scheme
- Cycle to work scheme / free eye care vouchers / Winter flu vaccinations
- Tailored learning & development
- Employee Assistance Programme counselling
- Life Assurance Scheme
- Discounts scheme with national organisations
How to apply
The closing date for applications is 31st January 2026, with interviews held on-line w/c 9th February. To apply, please submit your CV and a covering letter detailing how you meet the specification. Please note that applications without a covering letter will not be considered.
The British Psychological Society is committed to a culture of equality, diversity and inclusion. We welcome applications from all sections of the community, irrespective of your background or circumstances. We are only able to accept applications that can demonstrate a right to work in the UK as we are unable to sponsor people requiring a work visa.
Due to the large number of applications we receive, it is not possible to update you on the progress of the application until after the closing date. If you have not heard from us within three weeks of the closing date, please assume that your application has not been successful on this occasion.
Building a world where psychology transforms lives
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Pilgrims’ Friend Society is a long-established Christian charity supporting older people to live well in safe, caring communities. We are seeking an experienced and inspiring Housing Operations Manager to lead our housing services and shape their future.
This is a pivotal role, driving the delivery of our Housing Strategy, ensuring excellent tenancy and estate management, and leading housing managers to achieve high performance, strong compliance and outstanding resident satisfaction.
You will provide visible, pastoral leadership to housing managers and residents, fostering cohesive teams, engaged communities and well-run schemes. You will oversee budgets, service charges, health and safety, safeguarding and GDPR, while ensuring our properties remain clean, safe and attractive. Resident engagement sits at the heart of the role, including meetings, consultation, prayer and community building.
Have a watch here of "What it means for us, to work in a Christian Care Home like ours:" https://youtu.be/uCa1_BtS34w
For more information, please read the job pack
Key responsibilities
- Lead delivery of the Housing Strategy 2025–30 and action plans
- Line-manage and support housing managers, promoting accountability and innovation
- Oversee allocations, tenancy and estate management, and resident engagement
- Ensure full compliance with housing legislation, policies and audits
- Manage budgets within agreed tolerances and monitor service charges
- Drive improvements in resident satisfaction, wellbeing and community life
About you
- At least 3 years’ management experience in social or supported housing
- Strong people leader with a supportive, values-driven approach
- Confident managing budgets, compliance and performance
- Highly organised, adaptable and IT-literate
- Willing to travel nationally and work flexibly, including on-call cover
*Applicants must be evangelical Christians (This role has an Occupational Requirement to be filled by a Christian under the provisions of the Equality Act (2010)).
Hours:
40 hours per week, usually worked over 5 days.
"On-call" cover required to meet demands
Benefits:
- Company car available if required
- Remote working
- Ongoing and continuous training and development
- Ongoing support from management
- Being part of our friendly and committed staff team
- Employee assistance programme
- Perkbox rewards
- Team events
- Paid DBS checks
- Pension scheme
- Recommend a Friend Scheme
- Medicash
— What our staff say about working at Pilgrims' Friend Society: …“a loving and supportive company …" —
Pilgrims’ Friend Society is a registered charity. Our Christian ethos is central to everything we plan and do. We welcome applications from people of all backgrounds.
We are committed to having a diverse senior management team and we encourage applications from disabled and Black, Asian, and Minority Ethnic candidates, as these groups are underrepresented on our senior management team at present.
Please note: this vacancy may close sooner if sufficient applications have been received so please apply as soon as possible if interested.
The client requests no contact from agencies or media sales.
World Veterinary Service – Corporate Partnerships Manager
Location: Remote or hybrid, with monthly meetings at Dorset office and regular travel for meetings with donors.
Salary: £40,000-£45,000 per annum.
Contract: Permanent, full-time hours.
Worldwide Veterinary Service – which helps animals in places where no one else can - is seeking an experienced Corporate Partnerships Manager to support the growth of their corporate fundraising programme.
Worldwide Veterinary Service (WVS) champions animal welfare around the world, sending vets where they are needed most, providing expert veterinary training in hard-to-reach places, and shipping urgent aid supplies worldwide. Last year they treated over 103,000 animals, trained over 2,800 vets and vaccinated over 1.2 m dogs against rabies.
Reporting to the Head of Philanthropy, the Corporate Partnerships Manager will lead on the development and delivery of the charity’s corporate fundraising strategy, shaping a high-potential income stream to create impactful partnerships with businesses that align with WVS’s mission and values. The role will be responsible for identifying, research and approaching prospective corporate partners to build a strong new business pipeline and managing and nurturing existing corporate relationships to ensure long-term engagement and growth. The post holder will also work with partners to deliver engaging employee and customer campaigns, sponsorships and strategic alliances.
The ideal candidate will be a natural networker, commercially savvy, and motivated by making a positive impact through business partnerships. You’ll have experience building mutually beneficial corporate relationships and will thrive on identifying shared value opportunities. While the primary focus is on corporate partnerships, the post-holder will also provide support across other philanthropic income streams - particularly major donors and trusts and foundations - contributing to ambitious fundraising goals. Finally, candidates for this role must be adaptable and comfortable working with ambiguity and the dynamic, fast-moving environment of this growing charity.
This is a fantastic opportunity for an experienced fundraising professional who wants to make lasting improvements to the lives of animals around the world.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Charity Operations Manager
Location: Remote / Cambridge (1 days per week in the office)
Hours: 37.5 per week
Salary: £47,810 to £54,710 per annum
Reporting to: Managing Director
Term: Permanent
Aquilas is delighted to be partnering with Royal Papworth Charity to recruit a Charity Operations Manager to play a key role in the delivery of the charity's strategic objectives, ensuring effective governance, operational oversight, and stakeholder engagement across a diverse portfolio of grant-funded hospital projects.
We are looking for an experienced and motivated person who wants to drive transformational change across the entire charity. If you have Charity, Operations, Governance or NHS grant giving experience please take a look.
About the Charity:
Royal Papworth Charity plays a vital role in ensuring that Royal Papworth Hospital is able to offer superior facilities, exceptional patient care and an enhanced patient experience thanks to the generosity of our supporters. We provides grants to support transformational projects across the hospital, many of which have a direct and immediate impact on our patients, their families and our staff.
Royal Papworth Hospital is the UK's leading heart and lung hospital, delivering care to more than 50,000 patients a year in its new state-of-the-art hospital in Cambridge.
About the role:
This is a leadership role responsible for the operational delivery of a diverse portfolio of grant-funded projects across the Trust, driving innovation in patient care and clinical excellence.
The postholder will oversee the charity's governance, compliance, and financial operations, ensuring robust systems are in place to support effective decision-making and strategic delivery. Working closely with clinical teams, senior managers, and external stakeholders, the Charity Operations Manager will play a central role in translating strategic priorities into impactful, well-governed programmes.
Person Specication:
- Demonstrates good levels of financial acumen including the management of financial budgets.
- Experience of leading or working in complex project teams within an organisation.
- Proven ability to influence, inspire and effectively manage staff.
- Experience of working across organisations on projects.
- Understanding the significance of national developments and their impact at a local, regional level.
- Sound knowledge in the use of information technology and its application in practice.
- Ability to analyse and interpret data.
- Experience in writing development propositions.
- Experience presenting complex, sensitive or contentious information to a wide range of stakeholders with varied backgrounds.
- Analyses multiple demands on the service and resources, while balancing needs against available resources. Assesses likely impact on local service of national developments.
- Ability to provide and receive highly complex and sensitive commercial information. Experience working with complex facts or situations which require analysis, interpretation and evaluation of a range of options.
- Plan and organise broad range of complex activities; formulates, adjusts plans or strategies.
- Ability to communicate across organisational boundaries effectively.
- Excellent oral and written skills, with experience in using PowerPoint for report writing.
- Excellent attention to detail. Ensuring data and reports are presented to a high-quality standard.
- Presentation skills and the ability to present to a range of groups and individuals.
To Apply:
To receive a candidate pack or arrange a confidential conversation, please contact:
Kieran McGorrian, Head of Not for Profit Appointments, Aquilas
Accountability Officer
Salary: £47,000p.a. FTE (pro-rata salary for 30+ hours)
We also offer 27 days of annual leave (pro-rated for hours worked) plus bank holidays and a birthday day off, 8% employer pension contributions, a core hours system of working and enhanced family friendly policies
Contract: Permanent
Hours: 37.5 hours per week (30+ hours per week and job share will be considered. We are open to discussing how this may work for you.)
Location: Wigan, London (office or hybrid working) or remote-based with occasional travel
Keep Britain Tidy is one of the UK’s leading environmental charities. At a time when we are living in a world that is facing its greatest environmental challenges, the work we do has never been more important or more urgent.
As we’re moving forward we recognise that a diverse workforce yields the best results. We embrace all the different identities in the UK and we want our workforce to reflect that.
Environmental change is affecting us all and we want people from all backgrounds to be part of the solution and help us make the changes that cannot wait. It is for this reason that Keep Britain Tidy has flexible and supportive policies for all our staff, and welcomes applicants from all backgrounds.
If you love keeping organisational systems in order, we want to hear from you.
This is a satisfying role where you can develop links across the organisation and maintain efficient functionality of multiple key systems alongside other stakeholders. Key areas of responsibility include:
- GDPR
- Health and Safety
- Risk register
- Emergency planning and business continuity processes
- Legal signposting
- Document storage
- Policy and process
Working closely with the senior executive team, this role has wide reach across the organisation. Regularly meeting with programme teams this role ensures compliance and engagement across the organisation supporting staff to ensure that we operate safely and securely. Acting as the Data Protection Officer and providing support on health and safety this role leverages strong business partnering skills to make a real difference across the organisation.
All our roles benefit from generous holiday entitlement and pension contributions, including the opportunity to join the UK’s first net zero carbon pension scheme and to receive extra days leave for using alternatives to flights. If you need any reasonable adjustments throughout the recruitment process, you just need to let us know.
If you are interested in this job and want to help us make a difference, please review a copy of the full job description and ensure that you meet the essential criteria found in the person specification before applying.
After reading the application information, if you would love to work with us and apply, please continue to apply.
As part of the application process you will need to answer five multiple choice questions, three sift questions, submit your CV and complete equal opportunities monitoring information as we want to try to make sure that our workforce is representative of the population and we are not excluding any community. Please note that this information will be held separately.
Please submit your application before the closing date.
The deadline for applications is 09:00, 02 February 2026.
Interviews will be held via MS Teams w/c 23 February 2026
If you require an in-person interview, please let us know.
We have signed the pledge to always #WeShowTheSalary for the roles that we advertise.
No agencies please.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Partnerships Coordinator
This role is available in partnership with The Rank Foundation’s Time to Shine Leaders Programme.
Please read the programme qualification criteria before making your application.
Salary: £24,479 for 35 hours week plus £312 p.a working from home allowance.
£26,936 for 35 hours per week, plus £213 p.a working from home allowance (London weighting)
Your opportunity
Tackle a vital challenge, with great people. Voice 21 exists to transform children' s learning and life chances through talk and we are aiming to be working with 2,000 schools a year by 2025. To reach this goal we recruit great people and give them real responsibility, training and support.
Output focused culture, with flexible working opportunities. We have an agile and flexible approach – our team can work when and wherever works best to deliver the requirements of their role. For staff working at home, we support them to create a workspace and provide technology that enables them to work effectively.
Real development opportunities. We believe in supporting people to develop the skills they need to be excellent – whether this means funding external training, finding a mentor to support them or giving them the time to learn from others in the organisations through our regular CPD sessions. We also offer paid study leave for team members taking part in formal studies outside of work.
Great benefits. 33 days holiday (inclusive of bank holidays) and additional Christmas closure period. Holiday entitlement increases linked to length of service, 5% employer contribution to pension, interest-free season ticket, cycle and technology loans, employee assistance scheme.
About Voice 21
Voice 21 is the national oracy education charity. We exist to empower every child to use their voice for success in school and life. Our work transforms learning and life chances through talk by increasing access to a high-quality oracy education for those that need it most. Follow the links to find out more about why oracy is so vital and the impact Voice 21 has.
Your purpose
To support our CEO, Director of Strategic Development and other members of the Senior Leadership Team to engage partners in our strategic planning, including to influence the implementation of the new national curriculum and guidance on oracy and establish a new advisory board to inform our strategy. You will be responsible for supporting the delivery of our partnerships strategy using email communications, providing administration and leading on planning for a series of meetings, round table discussions and partnership events. This will include working closely with the events team organising the flagship Voice 21 events, the Speaking Summit in March 2026 and Great Oracy Exhibition in October 2026.
This is a newly created role in the team and the post holder will play a significant part in shaping it in order to deliver its core purpose. The role may evolve based on the needs of our growing organisation.
Your responsibilities
Partner relationships & communications
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Ensure that communications to partners are sent in a clear and timely manner, using either automation or other systems e.g. mail merge.
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Coordinate processes for partnership meetings and roundtables, e.g. the booking process for participants and arrangements relating to special adjustments etc.
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Use our Customer Relationship Management (CRM), SalesForce, to create records and collect and update partner data.
Meeting coordination & delivery
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Arrange all key activities for events you are responsible for. This could include Advisory Board meetings (online and in person), visits to schools or roundtable and briefing meetings. Manage invites and book venues, reminder/follow up communications, and ensure feedback is captured and collated.
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Find solutions to problems e.g. technical issues in an online course; booking an additional venue due to increased demand.
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Attend events, either in person or online, to provide support to members of the team leading them.
Partnership Strategy Planning
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Track key progress with our partnership strategy and analyse this to support decision-making.
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Take ownership of partnership engagement and experience, finding opportunities for improvement and implementing these.
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Work closely with the members of the Whole Leadership Team to establish a ‘Relationship Manager’ lead system to maximise the benefits of partnerships.
This job is for you if you are...
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Highly organised, you enjoy making a plan and seeing it through! You might have previous experience organising events or programmes.
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Quick at picking up new skills e.g. using a Customer Relationship Management system, and generous in sharing your skills with others.
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A collaborator with great communication skills (written and verbal).
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Proactive when faced with problems, which you view as an opportunity to learn
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Have strong IT skills and are competent using MS Office (essential)
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Have previously used a marketing automation platform (MAP) or worked with a contact database (desirable, not essential)
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Comfortable managing ambiguity - even when things are not certain or the way forward is not clear you make a start on figuring it out.
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You are passionate about Voice 21’s mission and helping us meet our ambitions.
Who you’ll work with:
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Our Senior Leadership team: made up of our CEO and 4 directors; your work will support objectives across the wider leadership team. You will work directly with the Director of Strategic Development.
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Our broader team across Voice 21: Collaboration and partnerships are a key part of Voice 21’s new five year strategy so your work will be across the Voice 21 team.
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Our partners, including Voice 21 Oracy Schools and Centres of Excellence we work with to support delivery of our 2030 Strategy.
Where you’ll work: Remote, with regular national travel to attend programmes and meetings, including regular overnight stays.
You will also be required to attend Time to Shine key events which are detailed in the Guide for Potential Programme Candidates
Contract: One year fixed term contract and subject to successful probation review at 3 months.
Terms: We would welcome applications on a full-time or 4-day per week pro-rata basis.
Application details
The Rank Foundation is looking for Time to Shine (T2S) Leaders who can meet the aims of the T2S programme, please refer to the Time to Shine application pack to determine that you meet the applicant criteria before making your application.
We are unable to accept any applications that do not meet this criteria.
To apply:
Please follow the link to send your CV and a short cover letter with the subject line: "Partnerships Coordinator.” and answer the following questions:
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What do you know about the Rank Foundation?
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What excites you about taking part in the Rank Foundation’s Time to Shine programme?
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What made you want to apply for this role?
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What skills will you bring to the project?
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What will be your biggest challenge in this role?
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What do you hope to achieve during your T2S year?
Closing date: 1st February 2026
We reserve the right to close the advert early should we exceed the number of applicants we can review within our recruitment process deadlines prior to interview commencement dates.
Interviews date: First Interviews 5th and 6th February
Second interviews, 10th February 2026
Start date: Must be before 13th April 2026.
Questions: If you have any questions about the role, or would like to discuss it before submitting an application, please contact Amy Gaunt, Director of Strategic Development
The client requests no contact from agencies or media sales.
Location: Home Based with travel as per role requirements
Contract Type: Permanent
Hours: 37.5 Location
Salary: £29,745.85 £320 monthly car allowance
Job Purpose
To deliver community and university fundraising activity, achieving ambitious income targets through high-quality relationship management, excellent supporter and volunteer experiences and effective delivery of fundraising initiatives.
The role will focus university fundraising and wider community fundraising, working within strategic direction set by the Community Fundraising Manager. The post-holder will be responsible for day-to-day delivery, supporter stewardship and event activity, contributing insight and learning to improve future fundraising approaches.
Responsible For
• Delivering day-to-day fundraising activity across university and community fundraising portfolios, in line with agreed plans, targets and priorities.
• Building and managing positive relationships with supporters, students, volunteers, university staff, community groups and service contacts.
• Supporting the delivery of community fundraising events and university-based fundraising activity, ensuring a positive supporter and volunteer experience.
• Working directly with Hft services to support and enable service-related fundraising activity, following agreed guidance and processes.
• Recruiting, motivating and supporting volunteers involved in community and university fundraising activity.
• Contributing ideas, insight and feedback to support the innovation and continuous improvement of fundraising products and initiatives.
• Ensuring supporter, volunteer and activity data is accurately recorded on the CRM.
Key Accountabilities
• Fundraising Delivery
• Supporter, Volunteer and Student Experience
• Quality, Compliance and Data
• Protect and promote Hft’s brand and values at all times.
• Collaboration and Internal Working
• Financial Sustainability and Administration
Person specification
Essential
• Experience of working in a fundraising, charity, community engagement, sales or customer-focused role.
• Experience of delivering income targets or other performance-related objectives.
• Experience of building and maintaining positive relationships with a wide range of stakeholders.
• Strong interpersonal and communication skills, with confidence engaging supporters, students and volunteers.
• Ability to work independently while contributing effectively as part of a team.
• Good IT skills, including CRM systems, Microsoft Office and digital communication tools.
• Highly organised, with strong attention to detail and accurate record keeping.
• Willingness and ability to travel, including evenings and weekends as required.
Desirable
• Experience of working with universities, students or education settings.
• Experience of supporting or delivering fundraising events.
• Experience of recruiting or supporting volunteers.
• Knowledge of digital fundraising.
Our Values and Behaviours
Diverse
We appreciate that everyone is unique, so we champion equity, diversity and inclusion.
Kind
Our compassion shines through everything we do.
Positive
We focus on finding solutions, partnering up for progress and getting others involved.
Visionary
We are proud to paint a picture of what the best life possible could look like
You may also have experience in the following: Community & Events Fundraiser, Fundraising Officer, Fundraising and Events Coordinator, Event Fundraiser, Marketing Assistant, Community Fundraiser, Direct Marketing, Events Coordinator, Community Fundraising, Events Assistant, Third Sector, Charity, Not for Profit, Fundraiser, Fundraising Assistant, Marketing Executive, Marketing Officer, Sales Executive, Sales Assistant, etc.
REF-225 930
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
ABOUT THE CLINK CHARITY
The Clink Charity, founded in 2009, aims to prevent and reduce reoffending through training, rehabilitation, and support. We deliver hospitality and horticulture training behind the prison walls and in the community by creating an environment where our students are supported to gain the skills, confidence and qualifications they need to rebuild their lives.
Since that time, we have trained approximately 5,000 people in prison and delivered 2,600 City & Guilds qualifications in a variety of hospitality and food courses.
What makes The Clink so unique is our post-release support and mentoring programme that rehabilitates an offender back into society through assistance with health and mental health issues, housing, employment, family connections and friendships.
The charity operates an award-winning fine-dining restaurant open to the public inside HMP Brixton, training kitchens in the prison estate, horticulture projects at HMP Send and HMP Erlestoke, a commercial bakery in Brixton, and a bespoke delivery service, Catered by Clink.
Additionally, Clink Events is our social enterprise catering business with food produced by the women in HMP Downview and also in an additional kitchen at Herne Hill and then served by alumni on front of house at some of the best venues in London including: the Guildhall, the Science Museum, Cutty Sark, Kew Gardens and the Camden Roundhouse. In 2024, across 218 events, The Clink fed 36,000 people.
ABOUT THE ROLE
The Support and Employment Worker will provide a high quality and responsive mentoring and advocacy service which creatively addresses the needs and risks of our students and graduates to enable them to avoid further offending and to obtain and maintain employment upon release.
Our students and graduates will come from multiple prison sites across the London and the South East region, so careful diary management, logistical planning and travel are key components of the role.
This is a flexible role, mostly based at HMP Brixton, but will also include travelling between
HMP Downview and HMP Send multiple prisons and our Clink Training Café site in Herne Hill, with some working from home and managing a community caseload of graduates who have been released.
The Support and Employment Worker will develop action plans with each student in prison to support them in obtaining employment upon release and also in developing independent living skills to work towards their long-term goals and aspirations.
DUTIES AND RESPONSIBILITIES
As a Support and Employment Worker at The Clink, you are responsible for:
•Mentoring, supporting and being the point of contact for students and graduates as they transition from our hospitality and horticulture training programmes in prison and in the community for up to 12 months.
•Working with and supporting people in prison and students prior to and after release from prison, or from graduation in our community café, to empower them in finding and maintaining accommodation, employment and a drug-free, offence-free lifestyle.
•Building relationships with Clink Chef Trainers, HMPPS Resettlement and Employment Teams, HMPPS Officers and Governing Teams in the prison and all parties invested in the training, support and employment of our learners.
•Working with students and graduates to identify their needs and risks, and to identify short and long-term goals.
•Motivating and engaging students and graduates and to provide practical and emotional support.
•Liaising with employers to secure opportunities for our students and for continuity of employment for graduates upon release.
•Supporting people dealing with drug and alcohol problems and to make referrals to other services as required.
•Undertaking risk assessments for each student, to recognise changes in risk level and take appropriate action.
•Maintaining case records and report on students' progress to external agencies and for our own Clink records on Clink Connect, our CRM system.
•Working in partnership with the team to enhance overall delivery of the service.
•Maintaining a professional approach that enhances the reputation of the charity.
DESIRABLE SKILLS, KNOWLEDGE AND EXPERIENCE
- Experience of prisons and/or the criminal justice system. This can be lived experience.
- Experience of working with a variety of client groups both in custody and in the community, including men, women and 16-25-year-olds.
- Experience of working with young people in gangs and/or at risk of exploitation and county lines.
- Experience of working with neurodivergent people and those with disabilities and additional needs.
- Experience and skill in using a trauma informed approach with vulnerable people who present a risk of harm, including knowledge of mental health issues, drug and alcohol use and offending behaviour.
- Experience in setting up a strong employer network and using this to support our graduates into employment post-release.
- Experience referring to other services and using a multi-agency approach.
- A level of numeracy sufficient to carry out tasks such as budgeting with clients, calculating benefit entitlements and understanding rent arrears.
- An understanding of safeguarding issues and PREVENT Duty and the ability to assess risk in consultation with line manager.
- Some knowledge of the benefits system and ability to deal with housing agencies and landlords
- Driver with clean licence.
- IT literate - will need to maintain records about our students on our in-house CRM system and complete assessments for HMPPS.
- Able to adopt a supportive, confident and motivating approach to the client group.
- Willing to engage in training and development of your own knowledge and skills.
- Able to pass a prison security clearance.
PERSON SPECIFICATION
- Confident and resilient personality, with the strength of character to work in complex prison settings and with highly vulnerable people.
- Perseverence and tenacity — a desire to see our students be successful and to advocate strongly on their behalf which often requires a relentless optimism.
- Highly organised and efficient person - able to juggle multiple responsibilities, manage your own time and schedule, and be a consistent source of support for our beneficiaries.
- A strong networker - your key responsibility will be to manage stakeholders in the prison, in probation, in other third sector support groups, and with employers to advocate for our students to have the chance of quality employment outcomes.
- An assertive communicator - you will need to be patient, kind and compassionate and to communicate with our students with sensitivity and clear expectations.
REPORTING LINES MANAGEMENT EXPECTATIONS
You will report directly to the Support Lead for London and the SE, the Executive Leadership Team, but also work closely with the Operations team in the prisons and related Clink project leads in the community.
GENERAL CLINK CHARITY INFORMATION
All staff are expected to:
- Comply with all current legislation
- Comply with all prison operational policies
- Comply with The Clink Staff Handbook
- Undertake such other duties within the scope of the post as may be requested by your Manager
Special Requirements:
- Must be able to pass prison security vetting process to be able to draw keys.
- Must have a valid driving licence .
Benefits:
- 28 days holiday plus bank holidays
- Company pension scheme
- Free meals on duty when based in a restaurant or visiting for business
HOW TO APPLY
If you would like to apply for this post, please send your CV and a supporting statement (maximum 2 sides of A4) to Lizann Barnwell.
In your supporting statement you should ensure that you try to address the desirable criteria set out in the person specification for the role. Make sure you give evidence which shows how you meet the criteria, not just telling us that you did it.
Interviews will be arranged on a rolling basis for this role, so early applications are encouraged. The deadline for applications is Friday 6 Feb at 0900.
We do not send individual acknowledgment of applications due to the high volume we receive, and we will only contact candidates who are shortlisted for an interview. If you do not hear from us within two weeks of the closing date, your application has not been successful on this occasion.
If you would like an informal chat about this role, we can offer a call with a member of The Clink Team. Even if you feel you do not meet some of the criteria listed above, we would still welcome applications from passionate candidates who are keen to make a difference.
Appointment process
Applicants who have demonstrated that they meet the desirable criteria set out in the person specification will be contacted and interviews arranged on a rolling basis.
Interview
If you are shortlisted for interview, you will be invited to a selection process. A panel of two or more, including the recruiting manager conducts all interviews. If there are any special arrangements associated with the selection process e.g. tests or presentations, you will be informed accordingly.
Interview outcome
If you are invited to attend an interview, you will be informed either verbally or in writing of the outcome. The successful candidate will have the decision confirmed in writing as an offer of employment. Unsuccessful candidates will be offered the opportunity for feedback.
References
If you are successful in your application, you are asked to provide us with the details of two referees. We only contact referees with your permission after an offer of employment has been made.
All offers of employment are conditional upon the receipt of references that are satisfactory to The Clink Charity, verification of right to work in the UK and where applicable, verification of qualifications and Disclosure and Barring Service (where required).
Personal information
The personal information that you have supplied will only be used for recruitment and selection purposes. You should refer to the Privacy Notice on our website, which sets out how The Clink Charity will deal with the personal and sensitive data you have provided in your application form and supporting information.
EDI
We welcome all applicants and are keen to enhance our team to reflect the diversity of the UK and the communities we serve. We would like to encourage applications from disabled people, those from LGBTQIA+ and Black, Asian and Minority Ethnic backgrounds and those experiencing other forms of marginalisation, as they are underrepresented at this level. In addition, as this role works directly with people in prison and those at risk of offending, those with lived experience are encouraged to apply.
Accessible recruitment
The Clink Charity is committed to making our recruitment process and workplace accessible to all. If you are an applicant with a disability and/or have any specific needs or adjustments that you would like us to consider, at application, interview, or appointment stage, please make us aware in your application.
Please ensure you submit a Cover Letter/Supporting Statement. You should ensure that you try to address the desirable criteria set out in the person specification for the role. Make sure you give evidence which shows how you meet the criteria, not just telling us that you did it.
Marauders Men's Health – South Wales has a vacancy for a Programme Director
About Marauders Men's Health
Marauders Men's Health is a dynamic, South Wales-based charity dedicated to improving the health, wellbeing, and mental fitness of men through connection and support. We are the community where men can walk, talk, and grow together, underpinned by the Five Ways to Wellbeing model (Connect, Be Active, Give, Take Notice, Learn).
We have established strong foundations, including secured funding from the Big Lottery Community Fund over three years, a full Board of Trustees, and a growing programme of 8 events each week, including Walk & Talks and Sports Hubs. We are seeking an inspiring leader to drive our ambitious strategy to engage 7,000 men and provide 330 Personal Wellbeing Plans over the next three years.
The Marauders believe in creating a space where men come together, support each other, and build better lives through shared purpose and action.
Opportunity
Reporting directly to the Board of Trustees, this crucial role is responsible for the overall leadership, management, and operational delivery of the charity. You will take the lead in executing our strategic vision and ensuring our operations are robust, particularly in the development of our key programmes and IT platform.
What we offer
Marauders Men's Health is a small-to-medium charity with secured funding, and the compensation package will be competitive and reflective of the regional South Wales 3rd Sector market.
The position is fixed-term to 30 April 2028.
To Apply:
Please submit your CV, a supporting statement and a covering letter detailing your relevant experience and why you are the right person to lead the Marauders.
Closing date: 6 February 2026
Applications may be submitted in Welsh, and an application submitted in Welsh will not be treated less favourably than an application submitted in English.
Please be aware that we reserve the right to close this vacancy early should sufficient applications be received.
Marauders Men’s Health is committed to supporting and promoting equality and diversity and to creating an inclusive working environment. We believe this can be achieved through attracting, developing, and retaining a diverse range of staff from many different backgrounds who have the ambition to create a Trust which seeks to fulfil our social, cultural and economic obligation to Wales, and the world. In supporting our employees to achieve a balance between their work and their personal lives, we will also consider proposals for flexible working or job share arrangements.
JOB DESCRIPTION
Key Responsibilities
1. Strategic & Operational Leadership
· Lead the day-to-day running and strategic direction of the charity in line with the Board’s vision.
· Develop, manage, and oversee the charity's resources and workstreams.
· Ensure governance, compliance, and policies/procedures remain in good shape.
· Support the Board with fundraising strategy and financial accountability, including financial forecasting and reporting to funders.
2. Programme Management & Delivery
· Directly manage the Programme & Projects Manager and the Regional Event Leaders, and assist in the recruitment process for the newly established Volunteering Co-ordinator and the Wellbeing Coach/Coordinator roles.
· Drive the delivery and expansion of our core programmes, including the Physical Activities (Walk & Talks, Sports Hubs), Volunteer Engagement, Community Partnerships and the Personal Wellbeing Plans (PWP)18.
· Develop and implement the Marauders Pathway Programme to establish a culture of good citizenship and peer support.
3. People & Volunteer Management
· Provide leadership, support, and development for staff, managing issues such as payroll, sickness, and holidays.
· Oversee the Volunteer Co-ordinator to develop a comprehensive volunteer management process, including recruitment, training, and 'Reward & Recognition’.
· Help inspire 100 men to give back to the community through volunteering.
4. Partnerships & IT Development
· Maintain and forge new community partnerships (e.g. with voluntary organisations, NGO’s, other charities and social enterprises) to enhance volunteering, education, and wellbeing services.
· Spearhead the development of our IT Platform, focusing on a robust website and a Beneficiary Management System (CRM) for efficient reporting, data capture, and engagement.
· Oversee digital marketing and communications, including newsletters and social media content.
Additional Information:
As an employee of Marauders Men's Health the post holder will:
• Ensure compliance with legal and regulatory requirements in respect of equality and diversity, data protection, copyright and licensing, security, financial and other Trust policies, procedures and codes as appropriate.
• Take reasonable care for the health and safety of yourself and of other persons who may be affected by your acts or omissions at work in accordance with the Health and Safety at Work Act 1974, EC directives and the Trusts Safety, Health and Environment Policies and procedures and to cooperate with the Trust on any legal duties placed on it as the employer.
PERSON SPECIFICATION
Important note: It is the Trust’s policy to use the person specification as a key tool for short-listing. Candidates should evidence that they meet ALL of the essential criteria as well as, where relevant, the desirable. As part of the application process you will be asked to provide this evidence via a supporting statement. Please ensure that the evidence you are providing corresponds with the numbered criteria outlined below. Your application will be considered based on the information you provide under each element.
Essential Criteria
Essential Experience & Attributes
- Highly Personable & Engaging: The ability to build strong relationships with staff, volunteers, beneficiaries, and partners is critical.
- Management & Leadership: Proven experience managing staff and leading the operational delivery of projects and programmes. A resilient, determined and confident team player, comfortable with making decisions and highly customer focused coupled with demonstrable people management skills.
- IT Literate: Comfortable managing and driving the development of digital tools and systems (e.g., Google Workspace, CRM, Quickbooks, Trello, Excel).
- Flexibility: Willingness to work flexibly in terms of hours and location, with a base in South Wales.
- Presentation and Reporting Skills: Excellent presentation and reporting skills are essential, as you will be required to present to the community and beneficiaries and be able to write effective reports to the Board of Trustees and Funders.
- Project Planning: Experience of supporting the creation of project plans, including prioritisation and scheduling of conflicting tasks and effective use of available resources and budgets.
Desirable Experience
- Third Sector Knowledge: Experience working professionally within a charity or non-profit organisation.
- Community Context: Knowledge of the South Wales community and its social and health landscape.
- Wellbeing Focus: Familiarity with the Five Ways to Wellbeing model and men's health issues.
- Welsh: Able to converse (written and spoken) in Welsh.
Mae gan Marauders Men's Health – South Wales swydd wag ar gyfer Cyfarwyddwr Rhaglen
Ynglŷn â Marauders Men's Health
Mae Marauders Men's Health yn elusen ddeinamig yn Ne Cymru sy'n ymroddedig i wella iechyd, lles a ffitrwydd meddyliol dynion trwy gysylltiad a chefnogaeth. Ni yw'r gymuned lle gall dynion gerdded, siarad, a thyfu gyda'i gilydd, wedi'i ategu gan y model Pum Ffordd i Les (Connect, Be Active, Give, Take Notice, Learn).
Rydym wedi sefydlu sylfeini cadarn, gan gynnwys cyllid wedi'i sicrhau gan Gronfa Gymunedol y Loteri Fawr dros dair blynedd, Bwrdd llawn o Ymddiriedolwyr, a rhaglen gynyddol o 8 digwyddiad bob wythnos, gan gynnwys Cerdded a Sgyrsiau a Hybiau Chwaraeon. Rydym yn chwilio am arweinydd ysbrydoledig i yrru ein strategaeth uchelgeisiol i ymgysylltu â 7,000 o ddynion a darparu 330 o Gynlluniau Lles Personol dros y tair blynedd nesaf.
Mae'r Marauders yn credu mewn creu gofod lle mae dynion yn dod at ei gilydd, yn cefnogi ei gilydd, ac yn adeiladu bywydau gwell trwy bwrpas a gweithredu a rennir.
Cyfle
Gan adrodd yn uniongyrchol i'r Bwrdd Ymddiriedolwyr, mae'r rôl hanfodol hon yn gyfrifol am arweinyddiaeth gyffredinol, rheolaeth a chyflawni gweithredol yr elusen. Byddwch yn cymryd yr awenau wrth weithredu ein gweledigaeth strategol a sicrhau bod ein gweithrediadau'n gadarn, yn enwedig wrth ddatblygu ein rhaglenni allweddol a'n platfform TG.
Yr hyn rydyn ni'n ei gynnig
Mae Marauders Men's Health yn elusen fach i ganolig gyda chyllid sicr, a bydd y pecyn iawndal yn gystadleuol ac yn adlewyrchu marchnad ranbarthol 3ydd Sector De Cymru.
Mae'r swydd yn gyfnod penodol hyd at 30 Ebrill 2028.
I wneud cais:
Cyflwynwch eich CV, datganiad ategol a llythyr eclathro yn manylu ar eich profiad perthnasol a pham mai chi yw'r person iawn i arwain y Marauders.
Dyddiad cau: 6 Chwefror 2026
Gellir cyflwyno ceisiadau yn Gymraeg, ac ni fydd cais a gyflwynir yn Gymraeg yn cael ei drin yn llai ffafriol na chais a gyflwynir yn Saesneg.
Byddwch yn ymwybodol ein bod yn cadw'r hawl i gau'r swydd wag hon yn gynnar os derbynnir digon o geisiadau.
Mae Marauders Men's Health wedi ymrwymo i gefnogi a hyrwyddo cydraddoldeb ac amrywiaeth ac i greu amgylchedd gwaith cynhwysol. Credwn y gellir cyflawni hyn drwy ddenu, datblygu a chadw ystod amrywiol o staff o lawer o gefndiroedd gwahanol sydd â'r uchelgais i greu Ymddiriedolaeth sy'n ceisio cyflawni ein rhwymedigaeth gymdeithasol, ddiwylliannol ac economaidd i Gymru, a'r byd. Wrth gefnogi ein gweithwyr i gyflawni cydbwysedd rhwng eu gwaith a'u bywydau personol, byddwn hefyd yn ystyried cynigion ar gyfer trefniadau gweithio hyblyg neu rannu swyddi.
DISGRIFIAD SWYDD
Cyfrifoldebau Allweddol
· Arweinyddiaeth Strategol a Gweithredol
· Arwain cyfeiriad rhedeg a strategol yr elusen o ddydd i ddydd yn unol â gweledigaeth y Bwrdd.
· Datblygu, rheoli a goruchwylio adnoddau a ffrydiau gwaith yr elusen.
· Sicrhau bod llywodraethu, cydymffurfiaeth, a pholisïau/gweithdrefnau yn parhau i fod mewn cyflwr da.
· Cefnogi'r Bwrdd gyda strategaeth codi arian ac atebolrwydd ariannol, gan gynnwys rhagolygon ariannol ac adrodd i gyllidwyr.
· Rheoli a Chyflwyno Rhaglenni
· Rheoli'r Rheolwr Rhaglenni a Phrosiectau a'r Arweinwyr Digwyddiadau Rhanbarthol yn uniongyrchol, a chynorthwyo yn y broses recriwtio ar gyfer y Cydlynydd Gwirfoddoli sydd newydd ei sefydlu a'r rolau Hyfforddwr/Cydlynydd Lles.
· Gyrru'r gwaith o gyflwyno ac ehangu ein rhaglenni craidd, gan gynnwys y Gweithgareddau Corfforol (Cerdded a Sgyrsiau, Hybiau Chwaraeon), Ymgysylltu â Gwirfoddolwyr, Partneriaethau Cymunedol a'r Cynlluniau Lles Personol (PWP)18.
· Datblygu a gweithredu Rhaglen Llwybr Marauders i sefydlu diwylliant o ddinasyddiaeth dda a chymorth cymheiriaid.
3. Rheoli Pobl a Gwirfoddolwyr
· Darparu arweinyddiaeth, cefnogaeth a datblygiad i staff, gan reoli materion fel cyflogres, salwch a gwyliau.
· Goruchwylio'r Cydlynydd Gwirfoddolwyr i ddatblygu proses rheoli gwirfoddolwyr gynhwysfawr, gan gynnwys recriwtio, hyfforddi, a 'Gwobrwyo a Chydnabyddiaeth'.
· Helpwch i ysbrydoli 100 o ddynion i roi'n ôl i'r gymuned trwy wirfoddoli.
4. Partneriaethau a Datblygu TG
· Cynnal a meithrin partneriaethau cymunedol newydd (e.e. gyda sefydliadau gwirfoddol, cyrff anllywodraethol, elusennau eraill a mentrau cymdeithasol) i wella gwasanaethau gwirfoddoli, addysg a lles.
· Arweiniodd ddatblygiad ein Platfform TG, gan ganolbwyntio ar wefan gadarn a System Rheoli Buddiolwyr (CRM) ar gyfer adrodd effeithlon, cipio data ac ymgysylltu.
· Goruchwylio marchnata digidol a chyfathrebu, gan gynnwys cylchlythyrau a chynnwys cyfryngau cymdeithasol.
Gwybodaeth Ychwanegol:
Fel gweithiwr i Marauders Men's Health, bydd deiliad y swydd:
• Sicrhau cydymffurfiaeth â gofynion cyfreithiol a rheoleiddiol mewn perthynas â chydraddoldeb ac amrywiaeth, diogelu data, hawlfraint a thrwyddedu, diogelwch, polisïau, gweithdrefnau a chodau eraill yr Ymddiriedolaeth fel y bo'n briodol.
· Cymerwch ofal rhesymol am iechyd a diogelwch eich hun a phobl eraill a allai gael eu heffeithio gan eich gweithredoedd neu hepgoriadau yn y gwaith yn unol â Deddf Iechyd a Diogelwch yn y Gwaith 1974, cyfarwyddebau'r CE a Pholisïau a gweithdrefnau Diogelwch, Iechyd a'r Amgylchedd yr Ymddiriedolaethau ac i gydweithredu â'r Ymddiriedolaeth ar unrhyw ddyletswyddau cyfreithiol a osodir arni fel cyflogwr.
Meini Prawf Hanfodol
Nodyn pwysig: Polisi'r Ymddiriedolaeth yw defnyddio'r fanyleb person fel offeryn allweddol ar gyfer rhestr fer. Dylai ymgeiswyr dystiolaeth eu bod yn bodloni POB un o'r meini prawf hanfodol yn ogystal â, lle bo'n berthnasol, y dymunol. Fel rhan o'r broses ymgeisio, gofynnir i chi ddarparu'r dystiolaeth hon drwy ddatganiad ategol. Gwnewch yn siŵr bod y dystiolaeth rydych chi'n ei darparu yn cyfateb i'r meini prawf wedi'u rhifo a amlinellir isod. Bydd eich cais yn cael ei ystyried yn seiliedig ar y wybodaeth rydych chi'n ei darparu o dan bob elfen.
Meini Prawf Hanfodol
Profiad a Phriodoleddau Hanfodol
· Personol Iawn ac Ymgysylltu: Mae'r gallu i adeiladu perthnasoedd cryf gyda staff, gwirfoddolwyr, buddiolwyr a phartneriaid yn hanfodol.
· Rheoli ac Arweinyddiaeth: Profiad profedig o reoli staff ac arwain cyflawni prosiectau a rhaglenni. Chwaraewr tîm gwydn, penderfynol a hyderus, yn gyfforddus â gwneud penderfyniadau ac yn canolbwyntio ar gwsmeriaid iawn ynghyd â sgiliau rheoli pobl dangosadwy.
· TG Literate: Yn gyfforddus yn rheoli a gyrru datblygiad offer a systemau digidol (ee, Google Workspace, CRM, Quickbooks, Trello, Excel).
· Hyblygrwydd: Parodrwydd i weithio'n hyblyg o ran oriau a lleoliad, gyda chanolfan yn Ne Cymru.
· Sgiliau cyflwyno ac adrodd: Mae sgiliau cyflwyno ac adrodd rhagorol yn hanfodol, gan y bydd gofyn i chi gyflwyno i'r gymuned a'r buddiolwyr a gallu ysgrifennu adroddiadau effeithiol i'r Bwrdd Ymddiriedolwyr a Chyllidwyr.
· Cynllunio Prosiect: Profiad o gefnogi creu cynlluniau prosiect, gan gynnwys blaenoriaethu ac amserlennu tasgau sy'n gwrthdaro a defnydd effeithiol o'r adnoddau a'r cyllidebau sydd ar gael.
Meini Prawf Dymunol
· Gwybodaeth Trydydd Sector: Profiad o weithio'n broffesiynol mewn elusen neu sefydliad dielw.
· Cyd-destun Cymunedol: Gwybodaeth am gymuned De Cymru a'i thirwedd gymdeithasol ac iechyd.
· Ffocws ar Les: Cyfarwydd â'r model Pum Ffordd i Les a materion iechyd dynion.
· Cymraeg: Yn gallu sgwrsio (ysgrifenedig a llafar) yn Gymraeg.
Please submit your CV, a supporting statement and a covering letter detailing your relevant experience and why you are the right person to lead the Marauders.

