Customer service executive jobs in Birmingham

Pay: £63,099.00 per year

Job title: Director of Services

Hours per week: 37 hours Monday to Friday

Salary: £63,099

Location: Coventry and Warwickshire

About the role

Would you like to play a key role in improving the lives of older people living within Warwickshire and Coventry? We have a rare and exciting opportunity to join our senior management team at a time of significant change for the charity. Trustees have set out an ambitious strategy for growth and long-term sustainability that is supported with significant investment in technology, buildings and staffing resources. This investment will enable us to expand the reach of our current service offer and enable the growth of new services that meet the growing needs of our communities.

Our current service offer includes a range of dementia support services, home support, advice, financial support services, counselling, befriending, social groups and activity centres.

As Director of Services, you will maintain and develop service quality, support and develop a team of managers. You will build strong strategic stakeholder relationships and play a significant role in the broad leadership of all aspects of the charity.

How to apply

Please apply directly on our charity website Age UK Coventry & Warwickshire. If you would like an informal discussion regarding the role please email or phone us.

Age UK is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We guarantee an interview to disabled candidates who meet the essential criteria. We welcome requests for flexible working.

Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.

Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.

Age UK politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.

Staff benefits include:

• Employee Assistance Programme
• Blue Light Discount Card
• Age UK Discount Portal
• Tickets for Good
• 27 days annual leave + Bank Holidays (Pro Rata)

Closing Date: 8am on Monday 6th July 2026

Interview Date: Week Commencing 13th July 2026

Work Location: In person

Harris Hill are delighted to be working with a fantastic charity to recruit for the Fundraising Executive to become the local face of a well established charity within Worcestershire.

As Fundraising Executive, you will be responsible for growing income and awareness across Worcestershire by developing meaningful relationships with supporters, volunteers, community groups, schools, and local businesses.

Working closely with the Community Fundraising Manager and wider fundraising team, you will help deliver regional fundraising plans, identify new opportunities, and provide exceptional supporter stewardship to maximise engagement and long-term loyalty.

This is a varied and rewarding role that combines community engagement, relationship management, volunteer support, event attendance, and fundraising development.

Key Responsibilities

• Build and maintain strong relationships with supporters, community groups, schools, and local businesses.
• Develop and manage a pipeline of fundraising opportunities, including identifying new prospects and re-engaging previous supporters.
• Deliver excellent supporter stewardship, ensuring individuals and groups feel valued and connected to the charity's impact.
• Support and grow a network of volunteers through training, guidance, and regular engagement meetings.
• Deliver presentations, talks, and fundraising pitches to a variety of audiences.
• Provide advice and support to community fundraisers, ensuring compliance with relevant fundraising regulations and best practice.
• Maintain accurate records using CRM systems and monitor fundraising performance against agreed targets.
• Support community awareness initiatives, including educational programmes and public engagement activities.
• Work collaboratively with colleagues across the organisation to maximise fundraising opportunities and supporter engagement.

About You

We are looking for someone who is:

• A confident communicator with excellent relationship building skills.
• Experienced in customer service, fundraising, sales, community engagement, or stakeholder management.
• Self-motivated, organised, and capable of managing a varied workload independently.
• Comfortable presenting to groups and acting as an ambassador for a charitable cause.
• Experienced in working towards targets and achieving measurable outcomes.
• Proficient in Microsoft Office and database/CRM systems.
• Flexible and willing to work occasional evenings and weekends to support events and community activities.

Essential Requirements

• Full UK driving licence.
• Access to a vehicle for business travel.
• Strong written and verbal communication skills.
• Excellent organisational and time management abilities.

Desirable

• Experience in fundraising or the charity sector.
• Experience working with volunteers.
• Institute of Fundraising qualification or equivalent.

Salary & Benefits

•Salary: £28,000 - £30,000 per annum

•Contract type: full time, permanent  

•Location: remote- you need to be based in Worcestershire (with travel across the region)

Recruitment process: Cv to

If this sounds like you, then please do get in touch ASAP!

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

Location: Birmingham - Hybrid working - Minimum two days a week in office

Assessment Centre: 17th of June in our Birmingham Centre

Join The King’s Trust as a Payroll & Benefits Executive and be part of an organisation where your work truly matters. Every payroll you process and every benefit you administer supports colleagues who are changing the lives of young people across the UK. It’s a rewarding opportunity to combine technical expertise with genuine social impact, in a team that values collaboration, care and excellence.

We’re looking for someone who is confident and experienced in payroll, with hands-on experience processing payroll in a fast-paced environment and the ability to manage responsibilities end-to-end. A strong commitment to accuracy is essential, alongside a proactive solutions-focused approach to problem-solving; you’ll take pride in getting the detail right and in identifying and resolving issues early. You’ll be comfortable working with complex data, managing deadlines, and taking ownership of your work, while also knowing when to collaborate and seek input.

If you’re someone who enjoys working with precision, takes accountability seriously, and wants to contribute to a purpose-led organisation, this is a fantastic opportunity to make a meaningful impact at The King’s Trust while continuing to grow your expertise.

What happens next?  

Please submit a CV, and Cover Letter that includes your experience, transferrable skills and motivation to work for The King's Trust! The Team will be in touch about the next steps shortly after the closing date. 

Why do we need Payroll & Benefits Executives? 

Last year, we helped more than 40,000 Young People, with three in four young people on our programmes moving into a positive outcome in work, education or training. The young people we help face a range of challenges, such as unemployment, mental health issues or some who have been in trouble with the law. We believe all young people should have the chance to succeed, and that young people are the key to a positive and prosperous future for all of us. We want to continue having a positive impact on young people’s lives and we couldn’t do this without the important work of Payroll & Benefits Executives! 

Perks for working at The Trust! 

• Great holiday package! 30 days annual leave entitlement, plus bank holidays. Office closure on the days between Christmas and New Year 
• Flexible working! Where operationally possible, our roles require a combination of office days and working from home (please speak to the hiring manager about this particular role)
• You can volunteer for and/or attend events – The King's Trust Awards, Pride, active events etc. 
• In-house learning platform! Develop your skills for your career and your role 
• Benefits platform! Everything from health and financial well-being support to discounts on your favourite restaurants, shops and cinemas. 
• Personal development opportunities through our Networks – KT CAN (Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network), and PULSE (LGBTQIA+ Network). 
• Fantastic Family leave! Receive 13 weeks of full pay and 13 weeks of half pay for maternity and adoption leave. Receive 8 weeks of full pay for paternity leave. 
• Interest-free season ticket loans 
• The Trust will contribute 5% of your salary to the Trust Pension Scheme 
• Generous life assurance cover (4 x annual salary) 

***Please note this role is fully remote but will require mandatory onsite training for the first 2-3 weeks of employment***

About Toynbee Hall

Based in the East End of London since 1884, Toynbee Hall is a charity working alongside people facing poverty, injustice, and inequality to build a fairer East London. We provide vital advice and support, working in partnership to tackle unfairness and ensure everyone has an equal chance to thrive.

Team background

The Debt Advice Team at Toynbee Hall provides crucial support to individuals and families struggling with financial burdens. Funded by the Money and Pensions Service (MaPS), this team delivers expert guidance and practical solutions to help clients manage and reduce their debt. The team's advisors are trained to navigate complex financial situations, offering tailored advice that empowers clients to regain control of their finances. Their work is vital in fostering financial resilience within the community, ensuring that individuals have the tools they need to achieve long-term financial stability.

Job purpose

As a Debt Advisor (Omni-Channel: Telephone & Video), your primary role will be to provide over-indebted clients with tailored debt advice through various channels, including telephone, WhatsApp, and our network of video advice kiosks located in prisons, hospitals, job centres, town halls, and other community settings. You will help clients start their debt advice journey efficiently, ensuring they receive accurate and effective support.

Scope of role

1. To provide over-indebted clients with free, face-to-face advice that is accurate, effective and tailored to individuals’ circumstances
2. To maintain detailed case records
3. Keep up to date with legislation, policies and procedures and undertake appropriate training.

Please download the full Job Description for more details

What We’re Looking For:

• Ability to give accurate, personalised advice and support clients to make informed decisions
• Experience carrying out detailed casework and acting on behalf of clients when needed
• Strong record keeping, with case notes completed to required standards and deadlines
• Commitment to keeping debt advice training up to date
• Good teamwork and the ability to manage your own workload while meeting targets
• Commitment to following organisational policies and procedures
• Commitment to working in line with Toynbee Hall’s values:
  • Inclusive – open-minded, transparent, collaborative; seeking fresh and alternative perspectives.
  • Courageous – principled, ambitious, and acting with integrity.
  • Empowering – shifting power, sharing knowledge, and enabling people to take action for themselves

Our Benefits Package

We believe in supporting our employees with a well-rounded benefits package designed to enhance work-life balance, financial security, and overall well-being.

Annual Leave

• 25 days of annual leave, plus 3 additional days for our Christmas shutdown (on top of bank holidays).
• After 2 years: +3 extra days of leave.
• After 3 years: +1 additional day.
• After 5 years: A total of 30 days annual leave

• Standard Life Pension Scheme – Employer contribution: 4%, Employee contribution: 

• Additional Perks & Support

• Enhanced Sick Pay for peace of mind during illness
• Enhanced Maternity & Paternity Leave to support growing families
• Employee Eyecare Vouchers to support your vision health
• Employee Assistance Programme for free, confidential advice and support
• Mental Health First Aid to ensure workplace well-being
• Tenancy Deposit Scheme to help secure your home
• Interest-Free Season Ticket Loan for cost-effective commuting
• Cycle to Work Scheme to promote a healthier, greener way to travel
• Charity Mentoring Network to support professional development and networking
• Westfield Health Cash Plan to cover your healthcare needs specified in the policy
• Perk Box

How to Apply

Complete our online application for, attach your CV and a Cover Letter.

Please download the full Job Description for more details

Application deadline is 12 June 2026

Our Benefits Package

We believe in supporting our employees with a well-rounded benefits package designed to enhance work-life balance, financial security, and overall well-being.

Annual Leave

• 25 days of annual leave, plus 3 additional days for our Christmas shutdown (on top of bank holidays).
• After 2 years: +3 extra days of leave.
• After 3 years: +1 additional day.
• After 5 years: A total of 30 days annual leave

Pension

• Standard Life Pension Scheme – Employer contribution: 4%, Employee contribution: 5%

Additional Perks & Support

• Enhanced Sick Pay for peace of mind during illness
• Enhanced Maternity & Paternity Leave to support growing families
• Employee Eyecare Vouchers to support your vision health
• Employee Assistance Programme for free, confidential advice and support
• Mental Health First Aid to ensure workplace well-being
• Tenancy Deposit Scheme to help secure your home
• Interest-Free Season Ticket Loan for cost-effective commuting
• Cycle to Work Scheme to promote a healthier, greener way to travel
• Charity Mentoring Network to support professional development and networking
• Westfield Health Cash Plan to cover your healthcare needs specified in the policy

How to Apply

Complete our online application for, attach your CV and a Cover Letter.

Application deadline is 12 June 2026

We are seeking a Head of Governance reporting into our Chief of staff and leading a team of four, comprising two Senior Governance Officers and two Governance Officers.

This is an exciting opportunity to join The National Lottery Community Fund in a pivotal leadership role, where you will be given the opportunity to shape and strengthen governance function and frameworks while providing expert support to executives, non-executives, and the Board.

As a trusted advisor to the Chair, you will play a pivotal role in ensuring robust governance, compliance, and assurance in line with our regulatory requirements. You will lead a skilled team delivering strategic governance oversight in a modern, agile way that supports the whole organisation.

Why Join Us?

This is a unique opportunity to shape governance at a senior level within a purpose-driven organisation. You will work alongside senior leaders and stakeholders, influence strategic direction, and lead meaningful improvements that make a lasting impact.

Key Responsibilities

• Lead and develop all areas of governance across the Fund, ensuring efficient, effective, and compliant practices.
• Provide strategic governance oversight, driving consistency and harmonisation across committees and decision-making forums.
• Act as a proactive and trusted advisor to the Chair of the Board.
• Oversee governance support for UK-wide and England-based decision-making bodies, simplifying and improving ways of working.
• Manage a complex cycle of governance meetings, ensuring excellence in delivery and decision-making support.
• Lead the appointment, induction, and development of non-executive members.
• Build and lead a high-performing governance team, fostering development, coaching, and continuous improvement.
• Work closely with the sponsor government department and lead governance improvement initiatives aligned to our One Fund ambition.
• Contribute strategically as part of the Directorate leadership team, supporting corporate planning and taking collective responsibility for staff.

About You

You are an experienced and influential governance leader with a track record of delivering strategic oversight and driving organisational improvement. You bring:

• Significant experience leading a governance function within a complex or public sector organisation.
• Proven ability to streamline processes and strengthen governance assurance.
• Experience providing strategic, proactive support to senior executives and Boards.
• Strong knowledge of relevant legislative frameworks (including the National Lottery Act and Public Sector Equality Duty).
• Expertise in delivering governance improvements through harmonisation and matrix working.
• A strong people leadership background, with experience coaching and developing high-performing teams.
• Excellent stakeholder management skills and a commitment to outstanding customer service.

Interview details:

• Date: Week Commencing 6 July 2026
• Format: Online
• Location: UK Wide

The role can be based at any of our UK offices: Belfast, Birmingham, Cardiff, Exeter, Glasgow, Leeds, London, Manchester, Newcastle, and Newtown.

For an informal discussion about the role, please contact the recruitment team

For any questions about the recruitment process, please email the recruitment team.

How to apply:

Upload your CV in word format and write a supporting statement (1000 words) with the following criteria, we will use this to score your application.

Essential Criteria

1. Proven leadership experience of a governance function within a complex, regulated or public sector organisation.
2. Demonstrable expertise in governance frameworks and compliance, with the ability to ensure adherence to statutory and regulatory requirements.
3. Significant experience advising senior executives and Boards, including acting as a trusted and proactive strategic advisor.
4. Strong track record of improving governance practices, including streamlining processes and driving consistency across committees or decision making bodies.
5. In-depth knowledge of relevant legislation, including the National Lottery Act and Public Sector Equality Duty (or equivalent regulatory frameworks).
6. Experience leading and developing high-performing teams, with a focus on coaching, mentoring, and building capability.
7. Exceptional stakeholder management skills, with the ability to influence and build strong relationships across internal and external stakeholders, including government departments.
8. Excellent organisational and operational skills, including managing complex governance cycles, delivering high quality outputs, and ensuring attention to detail and assurance.

Equity, Diversity and Inclusion ​

Communities in the UK come in all shapes and sizes. National Lottery funding is for everyone – therefore, we are committed to equity, diversity and inclusion and we work hard to ensure our funding reaches where it is needed.  

We also believe our people should represent the communities, organisations and individuals we work with. That’s why The National Lottery Community Fund is committed to being an inclusive employer and a great place to work. We recognise and celebrate the fact that our people come from diverse backgrounds. We positively welcome applications from people from ethnic minority backgrounds, people with disabilities or longstanding health conditions, people who are LGBTQ+, and people from different socio-economic and educational backgrounds, as well as people of all ages. 

As a Disability Confident Employer, we take a proactive approach in making reasonable adjustments, if needed, throughout the recruitment process and during employment. (This can be related to a physical and mental health condition.) 

ABOUT THE ROLE

Think Active is entering an exciting period of growth, collaboration and system leadership. Over the coming years, we aim to strengthen our influence and impact across Coventry, Solihull & Warwickshire, particularly in tackling inequalities through the power of sport and physical activity.

At the heart of our work is our vision:

#WeThinkActive – Everyone in Coventry, Solihull & Warwickshire to benefit from movement and enjoy sport and physical activity in safe and thriving communities.

And our mission:

We will use the power and potential of sport and physical activity to enable future generations to have healthier and more prosperous lives.

This new role of Strategic Partnership Lead: Coventry has been created following successful investment through Sport England’s Place Expansion programme for Coventry. The role will provide strategic leadership for the implementation and coordination of the Sport England Place Expansion investment across Coventry , including supporting the development and implementation of the emerging Coventry Physical Activity Partnership. 

The role reflects the growing recognition that physical activity has an important role to play in improving health, reducing inequalities and strengthening communities across Coventry. We envisage physical activity continuing to be used as part of the wider One Coventry approach to tackling the inequalities experienced by local people.

The postholder will be employed by Think Active but will work on behalf of the Coventry Physical Activity Partnership, bringing together partners from across sectors around a shared vision and agenda for change.

Any offer of employment will be subject to satisfactory references, pre-employment checks, a DBS check and proof of the right to work in the UK.

BASE LOCATION & WORKING APPROACH

Think Active’s headquarters are at 1 Mill Street in Leamington Spa; however, this role will also be expected to work from a range of locations across Coventry, reflecting the partnership and place-based nature of the role.

This role requires a strong commitment to system working, including engaging with partners and stakeholders where they are and at times that best support collaboration and impact. As such, there may be a requirement for occasional evening and weekend work. 

There will also be occasional travel regionally and nationally to support partnership working, learning, and organisational priorities. 

MAIN RESPONSIBILITIES OF THE ROLE

Uphold the values, culture and customer charter of Think Active in your behaviour and your work. 

Reporting to the Development Director, the Strategic Partnership Lead: Coventry will will act as a senior leader within Think Active, shaping our strategic role and leading the implementation of the Sport England Place Expansion investment across Coventry, ensuring strong partnership working, effective programme delivery and a collaborative, community-centred approach. 

The role will play a key part in ensuring physical activity is embedded within wider system priorities across Coventry, including health, wellbeing, inequalities, communities and place-based working.

The postholder will be expected to uphold the values, culture and customer charter of Think Active in their behaviour and work.

Strategic Leadership and Place Development

• Lead and project manage the implementation of the Sport England Place Expansion investment across Coventry, ensuring delivery aligns with the Conditions of Award

• Lead the development and implementation of the Place Expansion Monitoring, Evaluation and Learning Framework for Coventry

• Support the strategic development of the Coventry Physical Activity Partnership and contribute to shaping its long-term direction and priorities

• Help position physical activity as part of the solution to wider social, health and community challenges within Coventry

• Influence and align partners to adopt whole-system thinking and inclusive, community-centred approaches

• Identify opportunities to strengthen collaboration, investment and impact across the Coventry system

• Ensure the voices and experiences of communities help shape priorities, approaches and decision-making

System Leadership

•  Position physical activity and movement as a contributing solution within wider prevention, inequality, wellbeing and community agendas across Coventry. 

• Build and maintain strong relationships with partners and stakeholders across sectors, including:

  • NHS organisations and health systems

  • Local Authority teams

  • Voluntary, Community, Faith and Social Enterprise (VCFSE) organisations

  • Community groups and residents

  • Strategic and operational delivery partners

• Act as a trusted partner, facilitator and connector across Coventry’s system landscape

• Convene and coordinate partners around shared agendas and priorities

• Be adept at navigating barriers and challenges to partnership working when they arise

• Represent Think Active and the Coventry Physical Activity Partnership within relevant boards, partnerships and working groups

• Support organisations and communities to co-design sustainable solutions that embed physical activity within communities and services

• Identify opportunities to strengthen long-term sustainability, investment and system ownership of Coventry’s Physical Activity Partnership. 

 Project Management, Monitoring, Evaluation and Learning

• Manage the Place Expansion budget and ensure effective oversight of investment and resources

• Manage timelines, delivery plans, risks and reporting requirements

• Ensure robust monitoring, evaluation and learning approaches are embedded throughout delivery

• Contribute to capturing insight, learning and impact across the partnership and share this with stakeholders, including Sport England

• Support the development of local capacity by mentoring and supporting organisations and partners

• Ensure delivery remains aligned to community need, strategic priorities and organisational values

 Governance, Reporting and Contribution to Wider Organisational Priorities

• Prepare reports and updates for Think Active, partners, funders and governance groups as required

• Ensure delivery aligns with organisational governance, funding requirements and reporting frameworks

• Contribute to organisational learning and wider Think Active priorities

• Work collaboratively across the Think Active team, avoiding siloed approaches to delivery and partnership working

• Adhere to Think Active safeguarding, equality, health and safety, data protection and confidentiality policies

• Undertake any other duties appropriate to the role as directed by the line manager and/or Chief Executive

PERSON SPECIFICATION: RELEVANT KNOWLEDGE, EXPERIENCE AND SKILLS

A successful candidate for this role would be able to demonstrate the following skills, experience and knowledge:

Qualifications 

Essential Criteria 

• Educated to degree level or equivalent relevant professional experience in community development, public health, sport and physical activity, social policy, partnership working or related fields 

Desirable Criteria 

• Project management, systems leadership or facilitation qualification 

Experience 

Essential Criteria 

• Significant experience of leading or coordinating complex partnership programmes, projects or strategic initiatives across multiple organisations and stakeholders 

• Experience of working within partnership, public sector, health, community or system leadership environments 

• Proven ability to build, influence and maintain effective relationships with senior stakeholders, partners and communities 

• Experience of convening organisations and stakeholders around shared priorities, outcomes or strategic agendas

•  Experience of leading or supporting place-based, systems change or collaborative approaches to tackling inequalities 

• Experience of managing complex programmes, interconnected priorities, budgets and delivery plans 

• Experience of monitoring progress, managing risk and reporting to partners, governance groups or funders 

• Experience of amplifying community voice and lived experience to shape strategic priorities, partnership approaches or service design 

Desirable Criteria 

• Experience of working within Active Partnerships, Sport England funded programmes or wider place-based investment programmes 

•  Experience of working within or alongside local government, NHS, VCFSE or community-led systems 

•  Experience of working within Coventry or similar urban communities experiencing inequalities 

•  Experience of supporting or facilitating co-production, community engagement or participatory approaches 

• Experience of managing commissioned work, procurement processes or contract oversight 

• Experience of line management, mentoring or workforce development 

•  Experience of developing or applying monitoring, evaluation and learning frameworks 

• Experience of securing investment, funding or partnership contributions 

Knowledge 

Essential Criteria 

• Strong understanding of the role physical activity, movement and sport can play in improving health, reducing inequalities and strengthening communities 

• Understanding of systems leadership, partnership working and collaborative approaches to change 

• Understanding of inequalities, barriers to participation and the wider social determinants that influence health and wellbeing 

• Understanding of community-centred approaches, co-production and asset-based ways of working 

Desirable Criteria 

• Knowledge of Sport England’s Uniting the Movement strategy and place-based investment approaches 

• Knowledge of local policy, partnership or community landscapes across Coventry 

• Knowledge of monitoring, evaluation, insight and learning approaches within community or systems-based programmes 

• Awareness of current national policy relating to prevention, population health or place-based working 

 Skills 

Essential Criteria 

• Strong strategic thinking and problem-solving skills, with the ability to navigate complexity and ambiguity 

• Excellent relationship-building, influencing and stakeholder engagement skills 

• Ability to bring people together around a shared purpose and create momentum for change 

• Strong programme and project management skills, including planning, coordination and oversight of multiple workstreams 

• Effective written and verbal communication skills, including the ability to communicate clearly with different audiences and sectors 

•  Ability to analyse information, identify opportunities and translate insight into action and partnership development 

•  Confident digital literacy skills, including use of Microsoft Office and collaborative working tools 

Desirable Criteria 

• Facilitation, workshop design or group process skills 

• Presentation or public speaking experience 

• Experience of developing reports, business cases or funding proposals

ABOUT THINK ACTIVE

Think Active is a charity and the Active Partnership for Coventry, Solihull, and Warwickshire. We are one of 6 sub-regional Active Partnerships within the West Midlands and one of 42 across England.

Active Partnerships are strategic organisations that recognise activity levels are affected by a complex system of influences, and no single organisation or programme can create sustainable change at scale. Understanding the unique attributes and challenges within Coventry, Solihull and Warwickshire, we work collaboratively with our network of local partners to help create the right conditions for those facing the greatest inequalities to have access to movement, sport and physical activity, in a way that works for them For further information on Think Active, please visit our website here 

BENEFITS OF WORKING FOR THINK ACTIVE

• Employer pension contribution of 6%, subject to scheme eligibility and terms.27 days annual leave (FTE), plus bank holidays.

• Agile and flexible working, with a blended approach to home, office, and remote working.

• Enhanced maternity, paternity, and sick leave policies.

• Contribution to the cost of eye tests.

• Commitment to professional development and training.

• Cycle to Work Scheme.

• Life Insurance cover

 We love difference and will be interested to find out what motivates you and how you can contribute to Think Active. We encourage diversity and are committed to creating an inclusive environment for all employees. We are a Disability Confident committed employer, and we actively encourage applicants from all protected characteristics and commit to providing any reasonable adjustments required during the application and assessment process, and upon joining Think Active.

We recognise that some of the language used within this job description may be sector specific. We are committed to keeping jargon to a minimum and would encourage interested applicants to ask questions or seek clarification at any point during our recruitment process.

We’re looking for a talented Challenge Events Fundraiser to join our team in delivering our ambitious events strategy. This role is vital as we continue to develop incredible relationships with new and existing supporters helping them to network, influence and fundraise via challenge events. 

Through excellent supporter care and stewardship, the Challenge Events Fundraiser is required to increase income for our challenge events portfolio. Working with the Challenge Events Manager, the post holder will deliver the events strategy as well as contribute to its ongoing development.

To succeed in this role you’ll need to:
• Develop and grow networks of event supporters, volunteers and community organisations to increase participation in fundraising events and generate sustainable income for the charity.
• Deliver an effective supporter journey, providing high-quality stewardship which motivates and enables supporters to complete successful fundraising activities within their communities.
• Support the delivery of the charity’s event fundraising strategy, working closely with the Challenge Events Manager to achieve agreed income targets.
• Plan, coordinate and evaluate key challenge events within the fundraising calendar (e.g. Abseil, London Marathon, Great Birmingham Run), ensuring successful delivery and supporter experience.
• Act as a visible ambassador for the charity’s events programme, building and maintaining strong relationships with supporters, community groups and partners.
• Ensure all fundraising activity is delivered in line with relevant legislation, including UK charity law and Fundraising Regulator guidance.
• Work collaboratively with colleagues across the charity and wider organisation, providing support and cover where required to ensure the effective delivery of fundraising activities.
• Work with internal teams to develop and deliver engaging fundraising products and events, ensuring effective donor stewardship and supporter engagement.
• Monitor performance against agreed targets, identifying opportunities and potential risks and provide regular income and KPI reports.
• Maintain accurate and up-to-date supporter records, including the use of Salesforce and contribute to the development of effective internal processe

What we offer: 

• Flexible and hybrid working to support work-life balance 

• Generous annual leave entitlement with additional leave for long service  

• Enhanced sick pay 

• Enhanced Maternity Pay 

• Employee Assistance Program and Lifestyle Savings

• Free flu jabs 

• Cycle to work scheme 

• Charity events throughout the year 

• Employer enhanced auto-enrolment pension scheme with 8% employer contribution 

• Ongoing commitment to education and professional development 

The Charity is committed to equal opportunities and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.  

Successful candidates will have access to vulnerable beneficiaries therefore the role is subject to Disclosure and Barring Service (DBS) clearance.  

If you think you have the qualities we are looking for and the desire to contribute, please download the Job Vacancy Pack and then send us a CV and covering letter explaining how you meet the criteria for the role and making clear why you would like to be considered for it. 

We will conduct interviews as suitable candidates apply and we're ready to hire if we find the right person before the job ad closes.

This is an exciting new opportunity to shape the future of technology and digital capability across five South West charities. We are seeking an exceptional Regional Chief Technology Officer who is motivated by both challenge and purpose; someone who can harness technology to make a tangible difference to how our faith-based charities support church communities.

Working across Bath & Wells, Bristol, Exeter, Salisbury and Truro, this role offers a rare platform to influence at scale. The successful candidate will lead a region-wide programme of digital transformation and process optimisation, helping modernise systems, strengthen cyber resilience and unlock efficiencies that release resources for mission and ministry.

This is not technology for its own sake. We are looking for someone who combines strategic insight with practical delivery; a leader who can translate complex technical possibilities into real-world improvements for staff, clergy and volunteers. You will play a key role in shaping the responsible adoption of emerging technologies, including AI, while ensuring strong governance, security and compliance.

Please note that, whilst the role will be primarily home-based, the post-holder will be required to travel regularly across the Southwest region, with an onsite presence in each organisation at least once per month.

Responsibilities

Strategic Leadership:

• Develop, articulate, and implement a shared digital transformation and technology strategy that is directly aligned with the overarching mission and strategic goals of the five dioceses.
• Act as the principal technology advisor to the Diocesan Secretaries and their senior leadership teams.

Process Mapping & Optimisation:

• Lead a comprehensive, collaborative review of key administrative and operational processes within the Diocesan Boards of Finance (DBFs) and in parishes where appropriate.
• Use process mapping techniques to identify inefficiencies, bottlenecks, and areas for improvement, and then design and implement optimised workflows.

AI & Responsible Innovation:

• Actively research, evaluate, pilot, and implement appropriate AI and automation tools to enhance efficiency, support fundraising, and improve service delivery.
• Ensure all innovation is undertaken responsibly, ethically, and with a clear focus on tangible benefits.

Stakeholder Management & Engagement:

• Build and maintain strong, collaborative relationships with a diverse range of stakeholders across all five dioceses, including clergy, staff, and volunteers.
• Foster a culture of digital literacy and champion the benefits of change in a clear, accessible, and empathetic manner.

Project & Change Management:

• Oversee the full lifecycle of technology and process improvement projects, from initial conception and business case development through to delivery, user training, and final handover.
• Employ robust project management methodologies to ensure projects are delivered on time and within budget.

Qualifications, Training & Experience:

• Proven and extensive senior technology leadership experience (e.g., CTO, Head of IT, Director of Digital Transformation) with clear evidence of strategic impact.
• Relevant degree (or equivalent) in a technology-related discipline, with appropriate professional certifications in technology, architecture, project or change management, and membership of a relevant professional body.
• Strong track record in business process mapping, analysis and re-engineering delivering measurable efficiency gains.
• Practical experience evaluating, procuring and implementing modern technology solutions, including cloud platforms (e.g., Microsoft 365), CRM systems and data analytics tools.
• Experience in the charity, non-profit or similarly complex, values-driven sector is highly desirable. Demonstrable experience of, or well-informed and practical interest in, the responsible and ethical application of AI and automation in an organisational context.
• Significant experience in technology strategy, budget management, vendor negotiation and delivery of complex, multi-stakeholder programmes.

Competencies & Behavioural requirements:

• Exceptional communicator and translator: Able to convey complex technical concepts in clear, accessible language and influence a wide range of non-technical stakeholders with confidence.
• Strategic yet pragmatic thinker: Sees the big picture and aligns technology with organisational priorities, while remaining hands-on and focused on practical, value adding solutions.
• Collaborative and emotionally intelligent leader: Builds trust and consensus across diverse stakeholders and cultures, leading change with empathy, credibility and sensitivity.
• Resilient and delivery-focused: Proactive and self-motivated, with the drive and discipline to deliver complex, multi-year programmes and achieve measurable outcomes.
• Culturally astute and values-aware: Demonstrates understanding of, and respect for, the Church of England’s context, governance and ethos, navigating the environment with diplomacy and good judgement.

Our benefits include:

• Generous company pension
• A comprehensive health & wellbeing programme, inlcuding an Employee Assistance Programme 
• Paid volunteering & study leave allowace
• Company events
• Home working

Community Fundraising Assistant - North 

Are you ready to take on a new challenge with a leading charity making a real difference in brain tumour research?

Brain Tumour Research is an exciting, innovative, and ambitious charity. We are passionate about finding a cure for brain tumours through the establishment of dedicated Brain Tumour Research Centres of Excellence around the UK.​

After a successful 2025, we’re building on our momentum and looking ahead with ambition. As our work continues to expand, so does our impact. We are now looking for passionate people to join us on the next stage of our journey!

It is a fantastic time to be joining us and we are keen to share this with likeminded and talented individuals. We currently have an opening for a Community Fundraising Assistant - North, to join our Community and Digital Fundraising team.

• Do you want to make a difference in one of the most innovative and exciting medical research fundraising charities in the UK?
• Are you able to provide friendly and professional support to fundraisers and supporters?   
• Do you have experience in supporting events or community activities?
• Do you live in either Scotland, North East England, North West England or the East Midlands? 

​

Have you answered Yes to these questions?

Does this sound like the opportunity to really take the next step in your career?

Excited to learn more about this position? Then please take a read through our recruitment pack which is included within this advert.​​​

If you have the skills and ambition that we are looking for we are excited to receive your application.  We are really looking forward to welcoming a new member to our team!​

We are asking for a CV as the first step but applicants may be asked to provide a targeted covering letter as part of the selection process.  Interviews will be conducted during the application window as appropriate, and will consist of a first interview via MS Teams, progressing, if successful to a face to face second interview, held at our offices in Milton Keynes.

​

We reserve the right to close the application window early and advise candidates to apply in good time to avoid disappointment.​

We are looking for people who share our passion for finding a cure for brain tumours and who have the skills and experience to make a difference. We welcome applications from candidates of all backgrounds, cultures, genders, sexual orientations, abilities, and ages. We believe that diversity enriches our organisation and helps us achieve our mission. We are committed to providing an inclusive and supportive environment where everyone can be themselves and contribute to our vision.

​