Customer service executive jobs

Voyage is seeking a part‑time, income‑focused and results‑driven Head of Fundraising and Strategic Partnerships to help secure long‑term, diversified investment for our youth leadership programmes, with a particular emphasis on trusts and foundations, business development and strategic partnerships in the CSR youth, heritage and environmental space.

We are therefore seeking an experience professional who has a great production understanding of the role fund raising plays in shaping applications and grants. We therefore seek someone who can equally sit across trusts and foundations, business development and partnership building and help Voyage move from “opportunity‑led” to strategic, long‑term income growth.

The Royal Ballet and Opera continues to lead the way in opera, ballet, music and dance both live on stage and through multiple digital platforms, from live streaming to worldwide cinema screenings. Our Covent Garden theatre has been at the heart of London and British cultural life for three centuries. We are home to two world-class Companies: The Royal Ballet and The Royal Opera.

The Royal Opera House describes the place we work, not who we are. The whole is always more than the sum of its parts – we may be a House, but three quarters of our audiences experience what we do outside this building. While our Covent Garden theatre is the nerve centre, the impact and influence of the organisation can be felt in every corner of the country, and around the world.

The Development and Advocacy Department are looking to appoint an experienced fundraising professional who will work closely with the senior team on strategy development, generating opportunities to increase philanthropic giving by attracting new and lasting relationships and high value donors. Individually, you will make a substantial contribution to the current targets by managing and developing a portfolio of significant relationships, working to department best practice.

The ideal candidate for this post will be a team player with excellent communication and relationship management skills. You will play an active role in mentoring and developing junior members of the team and show your potential as a future leader. You will be able to demonstrate:

• A proven track record of securing major gifts and managing high-value donor relationships.
• Experience in developing and implementing fundraising strategies, prospecting plans, proposal writing and project management.
• Strong people management skills.
• Excellent interpersonal and communication skills, with the ability to engage credibly at senior levels.
• Strong understanding of fundraising compliance, tax-efficient giving, and donor stewardship best practices.
• Credibility and gravitas to engage confidently with senior stakeholders and donors.
• Strong relationship-building, networking, and influencing skills.

A background in the arts is not essential, though an interest in/the aptitude to upskill quickly in our art forms will be highly regarded. A firm understanding of the UK Philanthropic community and landscape is critical.

To submit your application, please provide a supporting statement that outlines how your skills and experience match the essential criteria listed above. Your supporting statement will be reviewed by the shortlisting panel, so please do take the time to consider your response and use this to highlight your suitability for, and interest in, the role. 

We recommend drafting your response in a separate document and then copying the final version into the application form. Please note that as part of our commitment to anonymised shortlisting, panels do not view CVs during the recruitment process. If you choose to upload your CV, our system will automatically pull information from your CV into our application form. 

The Royal Ballet and Opera is one of the UK’s leading arts organisations and our aim is to inspire imagination, ignite emotion and make the extraordinary for everyone. Equality, Diversity and Inclusion underpin all that we do. We want our people to be representative of the diversity in the UK. We understand the creativity and innovation that diversity can bring and strive to create an inclusive environment in which everyone can thrive.

We encourage applications from people with a wide range of backgrounds, experiences and skills to join our teams. We particularly welcome applications from those who are from a global majority background and/or those who are disabled, as they are under-represented within our organisation.

We are a Disability Confident Employer, which means that we are actively working to ensure that candidates with disabilities and long-term health conditions feel supported, engaged and able to fulfil their potential in the workplace. We will endeavour to offer an interview to candidates who tell us they wish to participate in the scheme and who demonstrate in their application that they meet the essential criteria for the role, though sometimes due to the volume of qualified candidates with declarations this is not possible.

The RBO is also committed to safeguarding and protecting all children, young people, and adults and we implement robust safer recruitment practices. Due to our safeguarding promise, certain roles will be subject to a DBS check before commencing employment with us, which will be indicated in the advertising.

Closing date for applications: Midnight, 5th January 2026.

Interviews will be held across 2 stages - the first online via MS Teams and the second in person at the ROH Covent Garden. 

Applicants must have work authorisation for the UK.  No agencies.

Reporting to:   Communications & Marketing Manager

Contract: Permanent; Full time 37.5 hours per week Monday to Friday. Some evening or weekend working will be required as part of this role. 

Location: Hybrid. Home working with minimum of 40% of contracted hours at our office in Welwyn Garden City. Candidates must be based in the UK and within reasonable commuting distance to our office in Welwyn Garden City, Hertfordshire.

Job purpose

The Communications & Marketing Officer is a key role within our busy Communications Team. They will support the wider Willow team in delivering on plans to raise the charity’s profile and increase supporter engagement. The Communications Team supports the communications needs of all teams across the organisation.

Principal responsibilities and duties

• Contribute to, and help to evolve, Willow’s communications activity, including emails, website, marketing and social media
• Work with the Willow teams to plan and deliver a regular calendar of content, ensuring the communication and marketing needs of colleagues across the organisation are met
• Manage the promotion of fundraising campaigns and events
• Engage with press, supporters, beneficiaries, partners, volunteers and medical professionals to help establish Willow as a national brand
• Gather and create engaging content, including case studies, images and videos, to be used to raise awareness of Willow’s work locally and nationally
• Develop and manage working relationships with creative agencies, printers and freelancers to deliver high quality communications, on time and within budget
• Use analytics tools to report back on performance and identify learnings and opportunities
• Attend Willow and third-party events, providing communications support including social media posting, videography, photography and media management
• Work with the managers of Willow’s shops to deliver a program of communications projects and activities to engage new donors and customers
• Work with Communications Team colleagues to plan and deliver activity to support the Digital Comms Strategy, Ambassador & Influencer Strategy, Growth plan and key themes and projects
• Be an active member of the team and charity as a whole and undertake training and skills development and keep up to date with the changing requirements of the role and the external environment
• Undertake other duties that may be required as part of the role

Person Specification 

• Experience of working in a busy marketing/PR/communications team, ideally in a charity environment
• A responsive, confident self-starter who is enthusiastic and highly motivated
• Excellent planning, time-management and organisational skills with ability to stick to timetables for delivery of work and meet deadlines under pressure
• Able to express ideas clearly, both verbally and in writing, with an ability to adjust tone and content appropriately for different target audiences
• Strong copywriting and editing skills with the ability to turn complex information into compelling stories and content
• Ability to think creatively, offering new ideas, concepts and solutions
• Experience of developing multi-channel communications plans and taking a communications campaign forward through different digital and offline channels
• Design skills, particularly in creating and/or overseeing the design of visually appealing digital and non-digital content which adheres to brand guidelines
• Experience of using analytics and other tools to report on performance of campaigns
• Experience of media relations and evaluating media coverage and PR
• Experience of using social media as a professional communications tool
• Experience of producing and editing photo and video content
• Experience of using software including Microsoft, Canva or other design tools, Google Ads, analytics tools, email marketing platforms, website CMS systems (we use Wordpress) and charity databases (we use Raiser’s Edge)
• Organised and able to keep good records for data protection, confidentiality and financial purposes
• Knowledge of the digital charity landscape, including best practice for social media, web content creation and engagement strategies

Other

• Full driving licence required as regular travel across the county will be part of the role, in particular to our retail stores and events. Some national travel may be necessary on occasion.

General

We offer the following competitive benefits package:

• 25 days annual leave plus bank holidays
• Hybrid working arrangements
• Life Assurance and Group Pension Fund
• Season ticket loan
• Cycle to work scheme
• Flexible Working policy
• Employee assistance programme

Salary: £46,698 (London) / £42,373 (National) per annum

Hours:                       35 hrs per week

Contract: Fixed term contract (until March 2027)

Benefits

· 27 days annual leave + statutory holidays + 3 closures days over the Christmas period;

· Flexible working for all staff including working from home / hybrid working, and flexi-time/TOIL scheme;

· Attractive family friendly policies;

· Private healthcare cover;

· Season ticket loans;

· Employee awards, and training and development opportunities.

For more information about our benefits please visit our website.

Office locations:  London, Bristol or homeworker

The role will involve spending a substantial amount of time in the East of England (including early starts/late finishes and overnight stays where required) and regular travel nationwide for NHF events and meetings. 

Please note, if office based, the successful candidate will be expected to carry out two days in-person working per week on average which will include attendance at your office location.

Flexible working arrangements can be discussed and agreed with the line manager subject to role and business needs.

An exciting opportunity has arisen at the National Housing Federation (NHF) to join our team of External Affairs Managers on a fixed-term basis to cover maternity leave. The NHF is the voice of housing associations in England. We are the trade body to almost 600 housing associations, who have grown from philanthropic roots to provide 2.6 million homes to around 6 million people. You can find further information about the NHF on our website.

Could you be our new External Affairs Manager, working closely with our housing association members across the East of England?

This is a unique and varied role which would appeal to someone with a background in areas such as stakeholder management, policy, public affairs, communications, programme management – or a combination of these areas! For example, you may be looking to step into a role to further develop your leadership and stakeholder engagement skills, whilst still building on your policy or programme management experience and knowledge.

You will operate at the heart of social housing by working with key decision makers across the housing association sector – including managing relationships with chief executives, chairs of boards and executive directors. Strong communication and influencing skills are essential to the role, as well as the confidence to work at the most senior levels.  

It is crucial that you can work collegiately to lead key programmes of work across the NHF with colleagues in other teams, for example from our policy, press, events, and public affairs teams. Equally, you will be comfortable working autonomously and shaping your own work programme.

The core of the role involves being responsible for engagement with a whole geographic region of our membership; and working closely on or leading one of the NHF’s key themes of work, which include areas such as supported housing; devolution; developing new homes; decarbonising existing homes; ensuring the building safety agenda is delivered; or representing our rural or smaller housing associations.

The role is wide ranging and in addition to stakeholder management and programme leadership, will include running roundtables between our members and government, chairing sessions at NHF conferences, and presenting political and policy updates to senior teams within housing associations.

You will be part of a team of eight External Affairs Managers sitting within the member services directorate, which is there to ensure that we provide excellent value for money for our housing association members.

Key elements of the role:

· You will build and maintain brilliant relationships with housing associations leaders, using your well-developed communication and advocacy skills to maximum effect.

· You will develop knowledge, insight and understanding of housing associations to shape our policy and influencing work and to create structured programmes of member engagement on critical policy and political issues.

· You will be the contact point for housing associations in your region, ensuring they receive first class customer service on the issues which matter to them. Working closely with NHF members you will facilitate the organisation of regional chief executive or leaders forums and sounding boards.

· In addition to your regional work, you will lead on the strategic planning and delivery of a key NHF policy priority. This will require collaborative working with colleagues from across the organisation and working with members across every region and specialism.  You will play a leadership role, creating structured engagement strategies to ensure members are able to influence policy as well as engaging key NHF stakeholders and sharing best practice.

· Your role will be to implement structured member engagement to ensure our policy priorities, positions and influencing work are member-led. This will include working directly with members to inform our policy positions and lead our influencing work.

· You will influence debates at the highest level and you will spot in advance and act strategically to mitigate the risk to our membership. As such, this role requires a high degree of political and organisational acumen and the ability to horizon scan.

· You will work with colleagues in our Commercial and Events teams to maximise commercial opportunities and help shape content at our conferences, as well chairing conference sessions.

· To be the face and voice of the NHF with members, stakeholders and the media.

· To ensure that as an organisation we deliver as a whole team, seamlessly, to members to achieve greatest impact in line with the business strategy.

· To maintain high quality standards and follow NHF policy and process.

The successful candidate:

The successful candidate will be able to demonstrate:

· A sound knowledge and understanding of housing associations and issues affecting the wider sector.

· A sound understanding of the political and policy landscape that housing associations operate in.

· Demonstrable knowledge and experience of establishing and maintaining relationships with senior stakeholders, demonstrating excellent customer service and value for money.

· Effective communication skills, in person and in writing, including the ability to credibly and confidently present at meetings and events.

· Ability to listen to and influence senior stakeholders, demonstrating diplomacy, effective communication and negotiation skills.

· Clear leadership skills, able to lead complex and strategic programmes of work effectively, including experience of matrix managing and motivating a team.

· Excellent analytical skills and strategic nous with the ability to summarise complex information effectively to aid decision making.

· A commitment to excellent customer service.

· A positive, energetic and agile approach to work.

Equality, diversity and inclusion

The NHF has published its equality, diversity and inclusion strategy, which was co-created with staff. We are proud to be an equal opportunity workplace and we value the contribution each individual makes to our work.  

We are committed to equality, diversity and inclusion and are working to increase the diversity profile of our workforce. We are currently under-represented by ethnic minorities, people with a disability or disabilities and LGBTQ+, and would particularly welcome applications from people in these groups.

Disability confident employer

We are a disability confident employer and if you are a disabled person who meets the skills and experience we consider essential for the role, we will offer you an interview.

Please note: there may be occasions where it is not practicable or appropriate to interview all disabled people who meet the minimum criteria for the job. In certain recruitment situations such as high-volume of applications, we may be required to limit the overall numbers of interviews offered to both disabled people and non-disabled people.
In these circumstances the NHF will select the disabled candidates who best meet the minimum criteria for the job rather than all of those that meet the minimum criteria, as we would do for non-disabled applicants. This is in line with the Disability Confident guidelines.

We are happy to consider reasonable adjustments to our recruitment process if you have a disability or have a condition that you feel may affect your performance during the recruitment process. Please contact the People team with your request or to arrange a time to discuss in more detail.

Our role profile and job advert can also be requested in large print or in accessible format via this email address.

Completing our Application Form

To apply for this role, please complete our online application form. The application form includes your employment and education history plus you will be asked to answer questions in relation to your knowledge, skills and experience, why you are applying for the role and questions in relation to our values. The application form is anonymous and will not require you to upload a CV or cover letter. This will help us to shortlist candidates for interview based solely on their knowledge, skills and experience.

Right to work in the UK/UK VISA sponsorship

You must have the right to work in the UK and it is important to note that the NHF does not sponsor individuals to work in the UK.

Closing date for applications: 4 January 2026

Interview date: 14 and 15 January 2026

About Kinship

We are Kinship. The leading kinship care charity in England and Wales. We’re here for kinship carers – friends or family who step up to raise a child when their parents aren’t able to. 

Together, let’s commit to change for kinship families.

About the role

Kinship is undertaking a major feasibility Randomised Controlled Trial (RCT) of Kinship Connected. This is aligned with recommendations set out in the Kinship Care Practice Guide published by Foundations (2024) and builds on evidence from the Kinship Navigator intervention of support for kinship carers in the USA. 

This feasibility RCT is a complex, multi-partner programme involving: 

• An active funding partner 
• An independent evaluation team 
• 5 participating local authorities (to be confirmed) 
• Internal delivery teams and cross organisational services 
• Kinship carers and lived experience subject experts

This role leads and supports the staff team delivering one-to-one navigator-style support to kinship carers as part of the Kinship Connected feasibility randomised controlled trial. You will ensure the team provides consistent, high quality, relational support that reflects Kinship’s values and trauma-informed practice. 

You will work closely with the Mobilisation and Delivery Project Manager and will share responsibility for ensuring high quality performance across the feasibility trial. You will both work closely with the core project team and partners. 

The Programmes Manager leads practice quality, staff development, safeguarding and relational delivery. The Mobilisation and Delivery Project Manager leads operational quality, systems, processes, data and compliance. Together you make sure the trial is delivered ethically, consistently and to a very high standard.

Key responsibilities include:

• Lead the day-to-day practice and relational delivery of the Kinship Connected (Navigator) support model.

• Support Kinship Family Workers to deliver high quality, trauma-informed and strengths-based support to kinship carers.

• Ensure clear case management, boundaries, risk management and reflective practice.

• Embed the delivery approach set out in the Intervention Protocol and Kinship Navigator Service Manual.

• Ensure equity, accessibility and inclusion in all aspects of delivery, with particular focus on minoritised ethnic kinship families. 

• Maintain delivery tracking and operational dashboards.

• Provide high quality line management, reflective supervision and pastoral support to Kinship Family Workers

Essential knowledge and experience includes:

• Strong experience leading frontline delivery teams providing emotional, relational or social care support.

• Proven track record ensuring high quality casework, assessments, boundaries and risk management.

• Experience delivering strengths-based, trauma-informed and evidence-informed approaches.

• Substantial experience in line managing practitioners, delivering reflective supervision and supporting wellbeing.

• Experience leading high performing dispersed teams with confidence, consistency and compassion.

• Experience managing change and supporting staff through shifting delivery requirements.

• Strong background in safeguarding decision making, case discussions and organisational safeguarding culture. 

What we’ll offer you 

Kinship offers 30 days’ annual leave plus bank holidays (pro-rata for part-time). We have an excellent wellbeing offer including the Employee Assistance Programme and clinical supervision. We will invest in your professional development with training and career development opportunities.

Kinship is committed to championing equality, diversity and inclusion.  We believe our work is greatly enhanced by the varied backgrounds, experiences and views represented within our teams.  We aim to create inclusive teams, celebrate differences and encourage everyone to join us and be their true self at work. We therefore encourage applications from anyone who fits our values, whatever their religion or belief, sex, gender identity, race, age, sexuality or disability and are actively seeking candidates that can bring real innovation and commitment to us.

Key dates:

Application deadline:  11.59pm, Sunday 4 January 2026

First interview: Friday 9 January 2026 (online)

Second interview:Wednesday 14 January 2026 (in-person, London)

How to apply

Respond on CharityJobs to these 5 questions, along with your CV:

1. What is it about Kinship’s mission and values that motivates you to lead the delivery of relational support for kinship carers, and how would these values shape your approach as a Programmes Manager?

2. Describe a time you led or supported a team delivering emotional or relational support. How did you ensure consistent, high-quality practice?

3. Give an example of how you have developed or supported practitioners through reflective supervision, coaching or managing difficult practice situations. What approach did you take and why?

4. Describe a situation where you had to make or support a safeguarding decision. How did you balance risk, judgement and support for staff?

5. Tell us about a time you worked with a local authority, commissioner or another external partner to resolve a challenge or improve delivery. What did you do?

We are looking to fill this role quickly and reserve the right to close a recruitment campaign earlier than the advertised where we have received sufficient applications so please apply early! 

Since 2013, FarmAbility has been supporting learning disabled and autistic adults in Oxfordshire, running an outdoor day service for co-farmers (our participants), across multiple sessions each week throughout the calendar year on various farm and garden sites. Currently we work with over 65 people each week. When our co-farmers come to us they get involved in a wide range of purposeful, real-life farm and nature-based tasks. Co farmers also have the opportunity to socialise with others and form friendships. There are always new people to meet and lots of opportunities to interact with others from all sorts of backgrounds at a FarmAbility day.

Role description:

This role will support FarmAbility in developing our fundraising capacity. Currently, the majority of this work is carried out by the CEO and we are looking for an experienced fundraiser to support with the creation and delivery of a fundraising strategy, and with the practical work of submitting grant applications and stewarding current and potential new donors. Together with the CEO the Fundraising Officer will develop a comprehensive Fundraising Strategy for the charity incorporating major donors, trust & foundations, corporate support and community fundraising. The postholder will be engaged with our mission and eloquent in their expression of our work and its impact to external audiences. They will work closely with our Impact team to present our outcome messaging to funders and will also work closely with our Communications & Events Officer (C&EO) to plan and deliver community-based fundraising activities for our supporters to engage in, helping to deliver online and social media focused campaigns and community events.

We are open to this role operating largely remotely with a hybrid workplace for the right candidate, with the expectation of a regular in person presence on site to understand our work, connect with the team and meet our wider community of participants and supporters at events and celebrations. This is a multi-faceted role, with opportunity to grow and develop. You’ll work with colleagues across the organisation. FarmAbility is a warm and friendly place to work and we put a lot of store on creating strong team relationships and a flexible, accommodating work environment. All staff share our goal of a more inclusive society and a determination to enable co-farmers to achieve positive outcomes and experiences within our service.

Role responsibilities:

Trusts and Foundations:

• Work with the CEO to prepare, write, and submit high-quality grant applications, ensuring they meet the requirements and deadlines of funders.

• Maintain and develop relationships with existing trust and foundation supporters by providing regular updates, face to face meetings and site visits as appropriate.

• Work closely with the CEO and Impact team to gather relevant data for funding applications and ensure accurate reporting on project outcomes.

Individual Donors:

• Work with the CEO and C&EO to develop a regular giving scheme, enabling people to offer a regular gift to FarmAbility and establishing a reliable donation stream.

• Ensure prompt communication with ad hoc donors, including thank you letters, progress updates, and invitations to events as appropriate.

• Maintain accurate records of donor interactions, gift history, and personal preferences using the organisation’s CRM system. Events and Community

• Support the Communications and Events Officer (C&EO) to organise and execute fundraising events (e.g., sponsored challenges, ticketed events) to engage community donors and generate income.

• Collaborate with the C&EO to promote fundraising events through social media, newsletters, and other marketing channels.

• Collaborate with the C&EO to develop engaging fundraising materials, such as newsletters, social media posts, and donor case studies.

Financial and Administrative:

• Work with the finance team to manage budgets for events and initiatives, ensuring targets are met and expenses are controlled.

• Support the Finance Lead, CEO and Treasurer to monitor and report on income received from trusts, foundations, and individual donors- including Gift Aid, ensuring that all income is correctly allocated.

• Prepare regular progress reports for the CEO, board of trustees, and funders as required.

Collaborative Working:

• Attend networking events, conferences, and meetings with funders and donors to represent the organisation and develop new opportunities.

• Work collaboratively and communicate effectively with all colleagues in the team to ensure the successful delivery of our programmes. Respond promptly and appropriately to daily, weekly, monthly team communications.

• Take on additional responsibilities appropriate to the post as required (for example when new projects are implemented within FarmAbility).

• Take part in FarmAbility community events and carry out roles to plan, deliver and review these activities as required in collaboration with the whole team.

ABOUT THE ROLE

The Access Interns Programme, a partnership between The Kartik Foundation and Variety, provides disabled young people with meaningful corporate internship opportunities to support their career aspirations. For many disabled young people, accessing work experience can be challenging due to societal barriers, lack of support, and limited opportunities. Access Interns is designed to break down these barriers, ensuring that participants gain valuable work experience, professional skills, and industry connections to help them succeed in their chosen careers.

The Access Interns Programme Manager is responsible for the successful delivery of the ACCESS INTERNS programme, overseeing the internship placement process, employer engagement, and student support. This includes managing the selection process, coordinating placements, ensuring workplace accessibility, and tracking the programme’s impact.

The role also involves working closely with corporate employers to create inclusive work environments, supporting interns throughout their placements, and expanding engagement with schools, employers, and industry leaders to ensure disabled young people have equal access to high-quality career opportunities.

ABOUT VARIETY

In the UK, there are more than 1.3 million disabled children and over 4 million children living in poverty. Variety exists to improve their lives. We believe every child has a right to live their best life and reach their full potential, whoever they are. We fund and deliver life-changing programmes that enhance their quality of life and give children and young people across the UK a better future.

Over the past 75 years we have supported over one million children by funding almost 6,000 Sunshine Coaches, almost the same number of wheelchairs, and giving thousands of grants to individual children, schools, youth clubs and other organisations for specialist equipment.

In addition, each year thousands of children take part in day trips, special events and educational activities as part of our Variety Great Days Out programme and every single day we are improving more young lives. We do it with practical, tangible help, that makes a real and immediate difference.

 KEY RESPONSIBILITIES

Programme Management

· Managing the Access Interns Programme, ensuring it is delivered to a high standard and in line with Variety’s policies and procedures

· Working with the Chief Executive Officer to set annual internship placement targets, manage the Access Interns budget and develop the Access Interns Programme.

· Overseeing the end-to-end process of the programme, from student recruitment and employer engagement to placement coordination and post-internship evaluation.

· Adhering to Variety’s Safeguarding policies and procedures and working with the Head of Programmes, by recognising that interns are vulnerable adults, and taking responsibility for their safety, welfare, and well-being throughout the programme.

· Identifying opportunities to expand and enhance the programme, ensuring it remains impactful, sustainable, and aligned with Variety’s strategic goals.

· Developing guidance materials, training sessions, and workshops to prepare students for internships and support their professional growth

· Working with the Programme’s team to input & manage programme data and reporting.

· Tracking and reporting on Programme Impact and analysing data to ensure continuous improvement.

Logistics and Coordination

· Coordinating interview schedule, employer meeting, and onboarding sessions to facilitate successful placements.

· Managing communication with interns, employers, schools, and other stakeholders, ensuring all parties are well-informed and supported.

· Organising online disability awareness training for corporate employers as part of the onboarding process, ensuring employers understand best practices for supporting disabled interns and creating accessible workplaces.

· Ensuring all necessary documentation, contracts and agreements are completed and maintained in line with Variety’s Policies and Compliance standards.

Budget and Income Generation

· Managing the Access Interns Programme budget, ensuring effective allocation of resources and cost control.

· Generating income from the programme, including securing corporate partnerships and funding opportunities to sustain and expand Access Interns.

· Working closely with the fundraising team to assist in converting Access Intern partners into Corporate Donors for Variety’s wider work.

· Working with the Chief Executive Officer to set financial targets and explore additional funding streams.

· Monitoring expenditure, tracking income, and providing financial reports on programme performance.

Student Outreach & Support

· Manage the application and selection process, ensuring fair and transparent recruitment.

· Working closely with students to support their career development, including

- CV writing and cover letter workshops

- Interview preparation sessions

- Professional skills training (e.g. workplace etiquette, communication skills, and confidence-building)

- One-on-one mentoring and guidance

· Provide guidance and support to interns throughout their journey, from pre-placement preparation to post-internship follow-up.

· Responsible for marketing to schools and colleges to increase awareness and participation.

· Ensuring students understand their rights and workplace accommodations, advocating for inclusive and accessible internships.

· Visiting schools and colleges to promote the programme, engage with students, and increase participation from disabled young people.

Employer Outreach & Support

· Building and maintaining strong relationships with corporate employers to ensure a positive and productive experience for employers participating in the programme.

· Acting as the primary point of contact for employers, providing guidance and support throughout the internship process.

· Working with employers to develop meaningful internship opportunities, ensuring placements align with both business needs and student development goals

· Addressing any challenges or concerns that arise during placements, acting as a mediator where necessary.

· Delivering pre-placement briefings for employers, setting expectations and promoting inclusive hiring practices

· Gathering feedback from employers to continuously refine and improve the programme.

Customer Service and Administration

· Working with Operations Team and external partners to devise and deploy scalable on-boarding and internship management systems.

· Providing excellent customer service to applicants and prospective applicants, giving advice and guidance over the phone, in person and via email.

· Collecting and collating impact and monitoring data.

· Providing administrative support for other Programmes depending on workload, capacity and department demand.

Other Duties and Partner Support

· Assisting with events, reporting, and stakeholder engagement related to Variety’s wider mission and partner organisations.

· Collaborating with internal and external teams to support strategic initiatives that align with the goals of the Access Interns Programme.

General Responsibilities

· Negotiate placements and work collaboratively with employers to ensure meaningful learning experiences for interns.

· Applying knowledge of disabilities, relevant laws (e.g. Equality Act 2010), and reasonable adjustments to ensure that both interns and employers receive the necessary support for a successful and inclusive internship experience

· Expand the programme’s employer network, targeting organisations in corporate sectors to enhance placement opportunities.

· To work cross functionally with other departments, regions and countries.

· To achieve the highest standards of safeguarding for the young people who complete a corporate internship by Variety by complying with all appropriate Policies and Procedures.

· Working within Variety’s Data Protection policies at all times.

SKILLS, KNOWLEDGE AND PERSONAL ATTRIBUTES

Essential:

• Proven experience in managing programmes or projects, including planning, delivery, and evaluation.

• Ability to build and maintain strong relationships with diverse stakeholders (e.g., employers, schools, students).

• Knowledge of disability rights, accessibility requirements, and the Equality Act 2010.

• Understanding of safeguarding principles and experience working with vulnerable adults or young people

• Excellent written and verbal communication skills, with the ability to present information clearly and persuasively.

• Strong ability to manage multiple tasks, deadlines, and priorities effectively.

• Competence in collecting, analysing, and reporting data to measure impact and inform improvements.

• Confident using Microsoft Office and CRM or database systems.

Desirable:

• Delivering or coordinating training sessions for employers or staff.

• Experience managing budgets, monitoring expenditure, and reporting on financial performance.

• Familiarity with employability skills training, CV writing, and interview preparation.

• Experience organising workshops, meetings, or onboarding sessions.

• Ability to promote programmes to schools, colleges, and employers.

• Using impact data to drive continuous improvement.

HOW TO APPLY

Please submit your CV with a cover letter explaining why you’d make a great candidate for this role. Applications will close on Friday 9th January 2026 at 5pm with interviews taking place week commencing 12th and 19 January 2026.

Please let us know if you have any accessibility requirements or need any adjustments for the interview.

MAIN BENEFITS, TERMS AND CONDITIONS

Location: Variety HQ, Camden Town, London (hybrid working, 3 days in the office per week)

Hours: 9am to 5pm

25 days holiday (we also normally give between Christmas and New Year off, but this is not contractual). In addition, after one year's continuous service, there will be an extra 2 days annual holiday for every complete year of service, up to a maximum of five days' extra holiday.

Pension 7% ER contribution, Life Assurance 4x annual salary, Company sick pay scheme, medicash benefit.

EQUALITY DIVERSITY AND INCLUSION

 Inclusion is one of our key values and it is our ambition to recruit great people from diverse communities. We welcome and encourage applications from suitably qualified candidates regardless of age, disability, sex, gender reassignment/identity, sexual orientation, pregnancy/maternity and or marriage/civil partnership status, race, religion or belief.

As our Union Operations & Admin Co-ordinator, you’ll be the friendly face and steady heartbeat of JMSU. From welcoming students at reception to helping them find the support they need, you’ll make every interaction feel positive, accessible, and engaging.

Behind the scenes, you’ll keep our operations running smoothly - supporting day-to-day processes, ensuring our spaces remain welcoming, accessible and safe and, guiding our brilliant team of part-time student staff. With a focus on excellence, you’ll recruit, develop, and support them, empowering our students to grow in confidence, build new skills, and deliver exceptional service across JMSU in a positive, inclusive environment.

You’ll bring strong administrative experience, excellenaddt organisation, and a keen eye for compliance. If you’re proactive, people-focused, and energised by the buzz of a student-led environment, this is your opportunity to make a real impact at the heart of JMSU.

To find out more about this role, working for JMSU and to apply, please visit the 'work for us' section of our website.

Interviews will be held on either 28th or 29th January 2025

About JMSU

It’s our job is to make sure students get the most out of their University experience.  We put our students at the heart of everything we do – whether it’s empowering the student voice, planning events, helping to develop campaigns, providing them with opportunities to make friends and learn something new, and everything in between.

I IIf you’re on the lookout for a role in a friendly, hard-working environment which offers bucketloads of autonomy, support and fun, we want to hear from you. 

Taking Action on Inclusion  

At JMSU, we are dedicated to building a diverse and inclusive workplace. We're proud to be a welcoming, friendly and inclusive team and want all our people to feel safe and confident to be themselves and feel they belong.  

We are also not scared to admit this is a work in progress! We know the importance that students see themselves reflected by our staff team and we welcome applications from all backgrounds.  We particularly encourage applications from Ethnically Diverse candidates who are under-represented within our core staff team and operate a Guaranteed Interview where the minimum essential criteria are met.

You can read more about this and our commitment to Equality Diversity and Inclusion on the 'work for us' section of our website.

Don’t meet every single requirement? 

If you are excited about this but there are criteria you don’t match exactly, please don’t be put off applying. It may not be a deal breaker - just make sure you get across why you think you're right for it and how the gaps may be approached. Even if not right for this role, you might be perfect for another.

We have some great staff benefits 

• Location, Location, Location: We’re right in the centre of Liverpool and surrounded by everything the City has to offer
• Commuting made easy: Our main office is a few minutes walk from both Lime Street and Liverpool Central train stations
• Office goals: Our modern, open-plan office offers good space, staff chat and city views

• Hybrid Working: Enjoy the best of both worlds - mix up your working week between the office and your home space
• Annual leave aplenty: Make the most of 32 days of annual leave (plus public holidays) and enjoy regular time off
• ‘Tis the season to be off work: We’re closed for Winter break, so you can take a rest or enjoy some seasonal activities
• Flexibility: We offer a range of flexible working options for when life gets in the way of working 9-5, Monday to Friday, and are happy to consider any specific needs
• Every day is a school day: There’s plenty of learning and development opportunities to explore and help you grow, and we have access to all LJMU staff development
• Carer perks: We offer enhanced parental leave and pay options, including grandparents leave, shared parental leave, adoption leave, maternity and paternity leave, paid emergency time off for carers and paid Carer’s Leave
• Paid Volunteer Leave: Support your cause with 3 days of paid leave for volunteering
• Get active for less: All staff can make the most of reduced LJMU gym membership, which includes classes too
• Discounts aren’t just for students: Save extra pennies with access to student discount schemes including Student Beans, Unidaysand others
• Wellbeing covered: We offer an Employee Assistance Programme, a Voluntary Healthcare Scheme, Individual wellbeing plans and a day one sick pay scheme to help take the extra stress out your life
• Nest Pension Scheme: We will contribute 6%
• Cycle to Work Scheme; good for sustainability, your pocket and your healthy lifestyle goals!

Sahir (formerly Sahir House) is the oldest continuously operating LGBTQ+ charity in the Liverpool City Region. We are dedicated to fostering a brighter, healthier future for our communities.

We provide practical and emotional support, camaraderie and connection to:

• LGBTQ+ people
• All people living with or affected by HIV

We actively confront injustice, combat discrimination, and address inequalities. By campaigning, we strive to create a fairer and more equitable society for those we serve. Our work is insight and data-driven and our programmes are co-developed with those we serve.

What It Is Like to Work at Sahir

We want people to enjoy working at Sahir and to feel supported, valued and able to thrive. As a health and wellbeing charity, we place strong emphasis on staff wellbeing, reflective practice and work life balance.

We offer a friendly, inclusive and supportive working environment, with access to regular supervision, training and development. Staff are encouraged to build their skills, confidence and experience in ways that support both personal growth and long-term career development.

About the Role

This is a community facing role focused primarily on delivering facilitated LGBTQ+ peer support groups and wider community engagement activity. You will create and sustain safe, inclusive spaces where LGBTQ+ people can connect, build resilience and feel heard.

Alongside regular peer support delivery, you will support outreach, workshops and project specific activity in response to community need and strategic priorities. The role includes active promotion of groups and proactive engagement with under-represented and marginalised LGBTQ+ communities.

What We Are Looking For

We are looking for someone who brings:

• A genuine commitment to LGBTQ+ wellbeing and community empowerment.
• Experience of facilitating groups, engagement or community activity, or transferable experience that demonstrates these skills.
• Strong communication and relationship building skills.
• A willingness to work some evenings and occasional weekends.
• A relevant qualification at NVQ Level 3 or above in social work, health, education or similar is desirable, but equivalent experience and a commitment to learning are equally valued.

We are particularly keen to receive applications from people with lived experience of the issues affecting LGBTQ+ communities, and from those whose voices are under-represented within the sector.

Equality, Inclusion and Accessibility

Sahir is committed to equality, diversity and inclusion. We welcome applications from all suitably qualified candidates regardless of race, ethnicity, gender identity, disability, religion or belief, sexual orientation or age.

Lived experience is valued at Sahir, but it is not a requirement. We are interested in people who share our values and want to contribute positively to our communities.

You do not need to meet every requirement listed to apply. If you feel aligned with our values and excited by the role, we encourage you to apply.

We are happy to discuss reasonable adjustments at any stage of the recruitment process.

We are seeking exceptional applicants for the new post of Head of Safety and Risk, based at our head office in Stockport, to lead on the management of safety and risk across our organisation. The Head of Safety and Risk will be a key member of our highly performing senior leadership team and will contribute to our wider success and positive reputation. This challenging new role would be ideal for a competent, experienced Health and Safety professional keen to take on a role that blends strategy and operational delivery.

Creative Support is a national, fast growing, organisation with charitable status providing care and support to people across England with a wide range of needs. We are also a Registered Social Landlord managing over 1,000 units of supported housing. Creative Support is regulated by the CQC and Regulator of Social Housing and therefore must achieve high standards of health and safety compliance. As a large employer with over 5,000 staff nationally, we promote a culture of safety, awareness, compliance and good practice, with a commitment to keeping our staff and service users as safe as possible.

This senior leadership role will include specific responsibility for:

· Management of the Health & Safety team and functions

· Providing a responsive and customer-focused Health & Safety Helpdesk

· Ensuring compliance with Health and Safety legislation and regulations

· Development and ongoing management of the Health & Safety inspection programme

· Oversight of incidents, accidents & RIDDOR cases (including appropriate escalation & follow up)

· Undertaking investigations and supporting the Executive Team with incident management, identifying root causes, leading/attending strategy meetings and implementing follow up actions

· Case management of insurance claims and other high risk safety cases

· Writing and presenting professional reports and safety briefings

· Providing accurate data, reports, advice and assurance to the Executive Team and Board 

· Collaborating across departments to ensure effective safety governance & risk management

· Reporting to and liaising effectively with regulatory bodies & other external stakeholders

· Devising and implementing safety-related campaigns and the dissemination of safety information

· Embedding effective risk assurance, risk management and continuous improvement

· Oversight of our vehicles management function and line management of the Vehicles Officer

· Contributing to the review of the corporate Risk Register

· Championing a proactive culture of risk prevention and management aligned to strategic and business objectives

In order to fulfil this role, you will need a track record in the management of health and safety in a health, care or housing environment, and a relevant safety qualification. You will demonstrate understanding of the Health & Safety at Work Act and other safety legislation and regulatory requirements. You will be conscientious, well organised, and able to clearly delegate to others whilst maintaining personal accountability. A proactive, assertive, and confident approach is essential, as is the ability to lead and motivate your team to provide excellent customer service and meet performance expectations and KPIs.

You must demonstrate a high standard of written English, with the ability to write professional reports.  You will have strong IT and data management skills, including the confident use of word, PowerPoint, spreadsheets and databases. The ability to critically read documents and accurately identify facts, issues, and root causes is essential. You will be able to research and evaluate information, and take responsibility for staying up to date with changing legislation, case law and emerging good practice.

You will be required to handle information of a confidential nature and must observe the highest standards of diligence and professionalism, with excellent attention to detail. You must be able to represent Creative Support in a credible and assuring manner, and liaise effectively with internal and external stakeholders.

We will support your ongoing professional development with access to training and membership of professional networks.

Benefits of working with Creative Support:

· Flexible working arrangements

· High level of training and development through our Creative Academy

· Pension with company contribution

· Free life assurance

· 30 days paid annual leave plus bank holidays, plus an additional day off for your birthday

· Friendly, supportive work environment

· Career development opportunities

· Other benefits including Employee Assistance Programme

We can offer full time (37.5 hours) or part-time hours, subject to a minimum of 30 hours, with the expectation of some flexibility to attend evening meetings and undertake national travel.

 The post will be based in our Head Office in Stockport. Our offices are readily accessible via public transport, as we are based in in the centre of Stockport and close to the mainline train station. Due to the need for travel to our sites across the country, you must be a car driver with a current cleaning driving licence. We can provide a lease car or taxable monthly car allowance of £250 per month.

Applicants must share Creative Support’s WE CARE values. We are Welcoming, Empowering, Compassionate, Aspirational, Respectful and Effective.

Vacancy Reference Number: 71939

Applications for this role must be submitted via the Creative Support website using the above vacancy reference number.

Creative Support is a passionate, inclusive and anti-racist organisation with a commitment to equality and diversity. We are recognised as a Mindful Employer, a Stonewall Diversity Champion and a Disability Confident Employer and have been awarded Investors in People Gold in recognition of our commitment to our employees.

Applications are reviewed as they are received, we do not provide feedback for unsuccessful applications. We can only accept applications from candidates who are located in and eligible to work within the UK.

Financial Controller (a charity committed to community transformation) 

Permanent, full-time post, 40 hours per week (1 FTE), inclusive of breaks 

Salary:  £51,960 (National) or £55,184 per annum (including London Weighting)

Hybrid: Some travel around the UK will also be required.

Financial Controller – Oasis Group

Oasis exists to transform communities, so they are healthy, inclusive, and thriving. Through our network of global Hubs, we work holistically to tackle inequality and build strong local ecosystems that serve everyone. To support this vital mission, we are now seeking a Financial Controller to join our national leadership team. Based in our London Waterloo office, the Financial Controller will oversee the finance function for our UK operations, ensuring excellence in financial planning, reporting, compliance, and controls.

Why might you consider Oasis?

We are proud of why we exist and what we bring to the communities in which we operate. Our story is told through a multi-faceted organisation that extends across support for homelessness and housing (Oasis Community Housing), secure education for young people (Oasis Restore), community hubs (Oasis Community Partnerships) and disrupting human trafficking (STOP THE TRAFFIK) and of course our network of 55 Oasis Academies (Oasis Community Learning). We are proud that we don’t just talk a good game – we actively engage and change lives for the better.

What will you do?

This newly formed leadership role will manage the financial operations across specific subsidiaries of Oasis. It will ensure financial accuracy, sustainability, regulatory compliance, and the delivery of timely financial information to support decision-making across the group.

To be successful in this role, applicants will require:

· A recognised professional accounting qualification or part-qualification, together with a thorough practical understanding of financial and management accounting principles and techniques.

· Advanced working knowledge/experience of Excel and computerised accounting systems (preferably PS Financials) with the ability to interpret and extract relevant financial information.

· Ability to communicate complex financial information to a wide audience with varying financial backgrounds, both internally and externally

· Excellent inter-personal and people management experience

What will you get in return?

· A network of peers and partners all sharing the same vision and an environment set up to ensure everyone is supported and included.

· A package of reward that includes a 7% employer contribution pension scheme, annual leave allowance starting at 25 days (plus Bank Holidays) increasing over time, eligibility to join the Green Commute cycle to work scheme and cash benefit health plan.

· Be part of an international network of Oasis charities offering opportunities to develop your career in new directions and locations.

· A competitive salary and workplace flexibility.

As this is a newly created role, expect an evolving position that requires your insightful input, leadership and at the same time, provides incredible opportunities for the right person.

To apply, please send your CV and a Supporting Statement (no more than two A4 pages).

Please expand on your CV to tell us about relevant skills, experience and qualifications you have that relate to the job description and person specification.

We will review applications on a rolling basis and reserve the right to close the advert if we identify suitable candidates. To avoid disappointment, please submit your application as soon as possible.

If successful you will be invited to formal and practical interviews We actively encourage applications from people of all ethnic backgrounds and underrepresented groups. If you require any assistance to overcome potential barriers during the recruitment process, please let us know. 

Oasis is committed to making a difference to the lives of the communities it works in, and as such you must show a willingness to demonstrate commitment to the values and behaviours which flow from the Oasis ethos.  We are committed to safeguarding and promoting the welfare of children and young people. We expect all staff to share this commitment and to undergo appropriate checks, including enhanced DBS checks. 

The successful candidates must have the right to work in the UK.  Oasis cannot assist with sponsorship or visas.

Oasis supports Equal Opportunities.  Registered Charity No. 1026487

Position: Business Intelligence Impact Lead
Hours: Full-time (35 hours a week)
Contract: Permanent
Location: Office-based in London N4, with flexibility to work remotely
Salary: Starting from £44,339 per annum plus excellent benefits *
Salary Band and Job Family: Band 3, Profession/Technical
*you’ll start at our entry point salary of £44,339 per annum, increasing to £47,110 after 6 months service and satisfactory performance and to £49,881 after a further 6 months.

About Us

We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.

Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.

Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.

Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.

About this job

This year, we’ve embarked on a bold, strategic initiative to enhance our data capabilities.

We’re aiming to improve our data use, integration and analytics to increase engagement, maximise impact and drive forward our strategic goals. With a key focus on effective and efficient operations, collaboration and continuous improvement in our Technology, Strategy and Business Intelligence teams.

To achieve this ambition, we’ve developed a new technology infrastructure which we are calling “Sage”. We’re implementing new technology infrastructure this year (such as our new CRM system and suite of data tools – Microsoft Dynamics).

This role involves developing and implementing frameworks, conducting detailed analyses, and leading evaluations to provide actionable insights. By collaborating with various departments and stakeholders, the BI Lead ensures that data-driven decision-making and performance measurement are integral to ways-of-working, enhancing overall effectiveness and fostering continuous improvement.

This role develops and implements organisational data strategies and frameworks for measuring the impact and performance of the MS Society’s work, aligned to organisational strategy, covering data collection, analysis, and reporting, and ensuring consistency, accuracy, relevance, and timeliness of impact and performance evidence and insights.

Experience of stakeholder management both internal and external; and designing and delivering complex analysis and evaluations is required.

With one direct report, we require a seasoned manager / lead and the person applying should also have proficiency in statistical analysis software (e.g., SPSS, R, Python) for advanced data analysis and modelling (e.g. logic models, theory of change and other evaluation models), and experience in using survey tools and software for data collection and analysis.

Closing date for applications: 9am on Friday 2nd January 2026
Interviews are scheduled to take place week commencing 12th January 2026.

Interested?

PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.

We particularly welcome applications from disabled people and or people from minoritised ethnic backgrounds.

We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application. 

Disability Confident Employer 
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.

You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.

If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.

More about our recruitment and selection process 

• The first round of our recruitment and selection process includes an interview with competency-based questions.
• Our recruitment and selection process might also include extra tasks. For example, a written or Microsoft Excel test or making a presentation.  
• We’ll let you know what the selection process will include when we invite you to interview. You can ask for any more reasonable adjustments for the interview as part of the invitation.
• You might also be invited for a second interview. We’ll let you know about this during the selection process.

More about our employee benefits:
We have a wide range of employee benefits including (but not limited to): 

Encouraging work life balance

• 39 days paid annual leave (including bank holidays), pro-rata for part-time
• More annual leave entitlement, based on length of employment
• Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us) 
• Flexible working options 

Caring for you and your family 

• Generous sick pay entitlement
• More sick pay entitlement, based on length of employment 
• Opportunity to buy and sell annual leave in each calendar year 
• Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis 
• Enhanced leave for new parents 
• Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
• Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
• 10 days paid disability leave a year, pro-rata for part-time 
• 10 days paid carers’ leave a year, pro-rata for part-time 
• Cycle to work scheme 
• Death in service scheme
• New family-friendly benefits, including paid leave:
  • In the event of miscarriage or still birth 
  • To support fertility treatments
  • For antenatal appointments for both parents

Thinking about your finances 

• Enhanced salary sacrifice pension scheme
• Discounted season ticket loan and interest-free emergency loans
• Give as you earn to support other charities of your choice before tax
• New employee portal including lifestyle savings vouchers and personal wellbeing

Enriching your life at work

• Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
• Yearly internal apprenticeship opportunities
• New, modern offices that embrace working together both in-person and remotely 
• Various opportunities to influence how we internally operate (including surveys, and focus and committee groups) 
• Active and supportive internal employee networking groups for collaboration and peer support 
• 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community) 
• 2 days paid leave a year for volunteering with other charities during normal

Safeguarding 
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.

This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.

We recognise our particular responsibility to make sure vulnerable adults and children are protected.

We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.

Your right to work in the UK 
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.

You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.

No agencies please.

Location: Mortlake, South West London (home/flexible working considered)
Job Type: Full time, 35 hours per week
Contract Type: Permanent, Happy to consider flexible working
Salary: £26,000 per annum
Benefits: 28 days annual leave per annum/pro rata plus statutory holidays on appointment. Additional annual leave days awarded on length of service* • Company pension contribution • Life insurance (3 x salary)* • Employee Assistance Programme (EAP) including 24/7 support helpline • Interest-free Season Ticket Loans* • Additional maternity pay and leave* •Additional paternity pay* • Additional sick pay* *available after probation period passed

Role Overview

You will play a key role in the management and development of corporate partnerships that deliver vital funds and awareness to support missing people and their loved ones. You will support new business development and deliver first class account management to existing partners. If you have experience of account or relationship management, this is a brilliant opportunity for you to learn and develop in a supportive, values driven and fast paced environment. You will be highly motivated to make things happen, human and innovative in your approach and understand the importance of building strong relationships at every level. We welcome applications from people with the right mind-set, and relevant experience, who are looking to break into the voluntary sector.

To be successful in this role you will have:

• Experience of developing relationships and of account/relationship management;
• A proven track record of exceeding targets;
• Good networking skills and ability to build relationships with people at all levels;
• A customer/supporter-centric approach.

About Missing People

Somebody goes missing in the UK every 90 seconds. Missing People exists to ease the heartache experienced by those missing someone, and to help people who are away from home find their way back to safety. Our vision is for every missing child, adult and family left behind to find help, hope and a safe way to reconnect. We are a non-judgemental, highly skilled team of staff and volunteers working for everyone who needs us. We provide free, confidential support, help and advice by phone, email, text and live chat. We coordinate a UK-wide network of people, businesses and media to join the search for the estimated 170,000 people who go missing each year. Missing People aims to put people with lived experience at the heart of our work, amplifying their voices to achieve change.

Working for Missing People means living our values. It’s a place where people are encouraged to ‘let fly’ so you can ‘make things happen’. We know you’re more than just a job title, and ‘be human’ is an important value here.

Missing People is an independent charity that relies on donations.

Dates

Closing date: 23:59 on 11 January 2026
Interview date: 15 January 2026

Please find attached the job description/person specification, and a letter from the hiring manager. Information about the Charity's achievements is also attached. We reserve the right to close this vacancy early if we have sufficient candidates so we would encourage you to apply soon.

How to Apply

Please include your CV and a Supporting Statement that demonstrates how you are a good fit for this role. We reserve the right to close the advert early if we have sufficient interest.

You may also have experience in the following: Fundraising Officer, Corporate Partnerships, Fundraising Manager, Fundraising, Corporate Partnerships Executive, Charity, Charities, Third Sector, NFP, Not for Profit, Fundraiser, Partnerships Executive, Fundraising Executive, Business Development Officer, Corporate Giving, Corporate Engagement, etc.

REF-225 554

The postholder will manage our membership of groundwater professionals, support them and our core staff with their various deployments on humanitarian and development projects, manage the promotion of the organisation through external communications, social media, website and events, and provide administrative support to the Project Board.

Key Responsibilities

Membership Support

• Act as the first point of contact for members, ensuring effective communication and timely responses.
• Maintain and update the membership database and records.
• Develop initiatives to strengthen member engagement and professional exchange.
• Support members, and staff, with arrangements for overseas assignments, including pre deployment coordination (including insurance, risk assessment form, medical forms, code of conduct, partner administrative requirements) and logistics (flights, accommodation), general support during their assignments and post deployment review.

Public Relations Support

• Lead on the organisation’s external communications, including managing social media content.
• Oversee and update website content including members updates and case studies.
• Draft newsletters, press releases, and other external communications to promote the organisation’s work.
• Build and maintain relationships with partners, stakeholders, and media contacts.
• Organise and coordinate events, workshops, and conferences that engage the GWR membership.

Administrative Support

• Provide direct administrative support to the CEO, Grants Manager, Finance Manager and Technical Team Lead.

ESSENTIAL EXPERIENCE

• Good level of education, with the skills to communicate effectively in writing and orally.
• Demonstrable experience in administration and have strong organisational skills with the ability to multi-task, and alter priorities as required.
• Ability to build working relationships with a wide range of people, especially those whose first language may not be English.
• Demonstrated ability in managing social media accounts and web content.
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and comfortable with digital platforms.
• Ability to work independently as well as collaboratively in a small team.
• Able to work from our offices in Dartington, Totnes

DESIRABLE

• Relevant degree or experience in administration, communications, public relations or similar.
• Experience using CRM software

 YOUR PROFILE

We are looking for someone motivated by a strong commitment to support marginalised communities and the extreme poor. You will be professional but with a natural ability to build collaborative relationships and support colleagues and members working often in challenging contexts. You will bring cultural sensitivity and confidence in engaging with a diverse international network of groundwater professionals.

The ideal candidate will be an effective communicator who can foster trust with members, supporters, and partners. You will enjoy writing clear, creative, and engaging content for social media and the website, using communication to share impact and strengthen connections.

You will need to also be organised and able to coordinate activities, support members and staff with preparations for overseas assignment whilst remaining flexible to adapt to rapidly changing circumstances that are common within the humanitarian sector in which we work. You will be proactive and comfortable in communicating independently, while drawing on the expertise of others to inform your approach.

Above all, we are looking for someone who will contribute positively to a happy, supportive, and effective working environment at GWR.

Visit our website for more details.