Customer service jobs in birmingham, west midlands
Using Anonymous Recruitment
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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
In this exciting new role, you will support the delivery of our Individual Giving programme to help recruit and steward supporters through regular giving, lottery, payroll and cash giving programmes.
You’ll be responsible for creating compelling content that inspires people to support our work, while also working closely with suppliers and internal teams to ensure the smooth planning, delivery, and analysis of campaigns across multiple channels—including direct mail, face-to-face, and digital.
The ideal candidate will bring direct marketing experience, preferably within the charity sector, along with excellent creative and project management skills, and a genuine passion for helping to save and change children’s lives through medical research.
The client requests no contact from agencies or media sales.
Are you a forward-thinking Learning and Development Manager with experience of working for a charity? Would you like the opportunity to make a tangible difference for an amazing organisation over the next 6 months, on a part-time basis (30 hours per week).
Refuge believe that no one should live in fear of violence or abuse. As the country’s largest single provider of specialist domestic abuse services, they are a feminist organisation passionate about creating a safer, more equitable world for women and girls.
The purpose of the Interim People Development Manager role is to deliver high-impact learning and development services that help Refuge be a great place to work and support their strategic priorities. You will lead and motivate their small but high performing training team to roll out blended learning, accredited qualifications, leadership development, and a brand-new LMS. The Interim People Development Manager is a remote position with little need to attend their office in central London. The pro rata salary based on working 30 hours per week will be £42,400 + £2,400 London Weighting if you live in London or the home counties.
The key responsibilities of the role include:
- Leading and developing the Training & Learning team, delivering high-quality, customer-focused learning programmes including blended learning, onboarding, management development, and accredited training.
- Driving strategic learning initiatives by designing and implementing a training strategy, policies, and competency frameworks aligned with Refuge’s values and EDI principles.
- Collaborating across the organisation, providing expert coaching and guidance to managers, supporting local team development, and embedding a culture of continuous improvement.
- Overseeing learning systems, including the implementation of a new Learning Management System (LMS), managing training requests, e-learning delivery, and robust evaluation and reporting.
- Ensuring all training complies with Refuge’s policies and safeguarding commitments, fostering an inclusive and supportive environment.
- Managing training budgets and partnerships effectively, contributing to organisational development and supporting the wider People & Culture team as needed.
You will be a great fit for this role if you are passionate about people development and inclusive leadership, with experience delivering strategic learning initiatives in a mission-led environment. You will bring confidence in using digital tools, particularly LMS platforms, to enhance learning experiences. Adaptable and collaborative, you thrive in fast-moving settings, support others with empathy, and are deeply committed to equity, diversity and inclusion in everything you do.
Refuge is committed to inclusion and proudly support the Living Wage, Disability Confident, and Anti-Racism Charter initiatives. They welcome applicants from all backgrounds, especially those with lived experience, and individuals who are racially minoritised, disabled, D/deaf, neurodivergent, or LGBTQI+.
The interview process will consist of a one stage interview held over MS Teams on the 26th June 2025.
For more information on this exciting role, please get in touch.
About the role
Working in close collaboration with the Senior Mass Fundraising Lead, the role will manage and deliver a variety of community-led fundraising initiatives and dynamic challenge events that engage supporters and generate vital unrestricted funds for children affected by neuroblastoma.
The role focuses on building strong relationships with fundraisers, volunteers and ambassadors, providing guidance, support and motivation to help them surpass their fundraising goals. The Community and Challenge Events Fundraising Manager will both steward existing and reactive contacts, as well as be confident in securing new networks, including representing the charity in presentations and other public speaking opportunities.
This role comes at an exciting time of growth in the fundraising team, with new colleagues joining the charity and a team focused on growth of income over the coming years. This role is crucial in this plan and will take the existing community and events programme to new heights.
Who we are looking for
Person specification:
- Demonstrable experience working in challenge events and/or community fundraising
- A proven track record of being results-driven and working to and achieving fundraising targets
- Significant experience of developing and delivering fundraising plans
- Experience of supporter/donor stewardship activities
- Excellent verbal and written communication skills
- Good interpersonal skills with the ability to network and build new and existing relationships
See our Recruitment Pack for the full role description and specification and for more information about Solving Kids' Cancer UK.
Benefits of working with SKC include:
- Home-based and informal flexible working.
- 5% employer pension scheme contribution.
- 32 days holiday, including bank holidays, with the opportunity to buy additional leave.
- Access to 24/7 confidential helplines for counselling and legal and tax advice.
- Well-being check-ins with manager and optional Well-being Action Plan.
- Regular opportunities to meet in person as departments and the full team.
- Training opportunities – we care about our staff and volunteers, and encourage opportunities for professional development.
- A child-centred charity with a passionate and dedicated team.
- Regular staff survey for the opportunity to provide feedback experiences and make suggestions.
Location: Home-based within England with regular travel to London and elsewhere in the UK as required
Interviews: Friday 4 July 2025
As a safeguarding charity whose work and practice are underpinned by safeguarding principles to protect children and young people and enhance their welfare, we always work in accordance with legislation, statutory guidance, and best safeguarding practices. All our roles require a basic criminal record check.
Our vision is a future where no child dies of the childhood cancer neuroblastoma or suffers due to the treatment they receive.

The client requests no contact from agencies or media sales.
Job Title: NCT Walk & Talk Project & Outreach Manager
Salary: £32,000
Working Hours: 35 hours per week
Contract: Fixed Term Contract until 1st November 2026
Location: Home based with travel throughout England to volunteer events and activities
Benefits: NCT membership with access to exclusive benefits, pension scheme, 30 days annual leave plus 8 bank and public holiday.
About us at the NCT
NCT is a charity with a clear mission: to support people as they become parents, through pregnancy, birth, and early parenthood.
With a 65-year history of transformative change, we are a vibrant community of volunteers, practitioners, peer supporters, members and advocates. We are the largest parenting charity in the country and over the decades we’ve supported millions of people on their unique journey into parenthood.
While many know us for our antenatal classes, we also do much more. We campaign on issues that matter to parents, provide infant feeding support, and run thousands of free community events and activities led by our amazing volunteers. We also support families facing challenges like social isolation, feeding difficulties, and poor mental health. We offer support in communities, in hospitals and online.
NCT is committed to social justice and equity. We are dedicated to being an anti-racist charity and believe that inclusion is everyone's responsibility. Being there for every parent requires bold action to challenge inequalities. By creating inclusive spaces and services that are built on collaboration and trust, we welcome and celebrate diversity and strive to meet the needs of the pregnant women, new parents, families and communities that we serve.
As the world changes and new challenges are thrown up for parents, our charity must change too. Join us now and be part of this journey, and ensure that every parent feels connected, confident and safe.
About the role
We are recruiting a Project & Outreach Manager to help raise the profile and accessibility of NCT Walk & Talk across England supporting volunteers to leverage NCT’s existing local networks and encouraging take up in new areas.
Funded by Sport England, as part of an ambitious programme of change for NCT Walk & Talk, this post will be responsible for increasing the number of walks taking place and the number of new and expectant parents engaging with this service. This is a key role under the ‘More Parents, More Impact pillar of our For Every Parent 2023-28 strategy which will support NCT's focus on tackling health inequalities, enabling parents to create connections and build local, supportive communities.
The post holder will be responsible for increasing the number of walks taking place and the number of new and expectant parents engaging with this service. This is a key role under the ‘More Parents, More Impact pillar of our For Every Parent 2023-28 strategy which will support NCT's focus on tackling health inequalities, enabling parents to create connections and build local, supportive communities.
This is a full-time role but we would be happy to talk about flexible hours for the right candidate so please just let us know in your supporting statement if this is something that you would like us to consider. This role will involve some evening and weekend work and flexibility to attend events.
Working as part of the wider Volunteering Team your great organisation skills will enable you to juggle a busy but rewarding workload. You will be able to prioritise multiple tasks, with excellent attention to detail. A background in working with parents that may be from communities experiencing disadvantages with previous experience of managing volunteers UK wide. You will help by recruiting, supporting, and managing volunteers who deliver NCT Walk & Talk in their local area.
This role is perfect for someone who loves variety in their work where no day is the same. Speaking to volunteers, working with external professionals and stakeholders, thinking creatively, report writing and improving processes are all a big part of this role.
We are looking for someone who is:
· Agile and able to adapt to changing priorities
· Great at communicating with a diverse range of stakeholders.
· Experienced in leading projects involving volunteers.
· Able to manage a variety of tasks in a fast-paced environment.
What we offer
We can offer flexible working based on the requirements of the role. Talk to us during the interview process to discuss your individual circumstances.
We are taking positive action to increase diversity throughout our organisation, at all levels, and to nurture a culture of inclusion for all our people and the parents and families that we support.
We are committed to zero discrimination both internally and externally regardless of visible or invisible difference such as sex, sexual orientation, age, race, ethnicity, disability, impairment, learning difference or long-term condition, religion or belief, gender identity, economic class, marital/civil partnership, family status including single parents, socio-economic background and pregnancy and maternity. We provide reasonable adjustments and are committed to an inclusive and accessible recruitment process.
We welcome and actively encourage applications from all candidates including those from under-represented groups within NCT such as individuals from Black, Asian or minority ethnic backgrounds, LGBTQI+ people and people with a disability.
The welfare and safety of individuals is at the heart of everything that we do. NCT is committed to safeguarding and promoting the welfare of children and adults and expects all staff to share this commitment.
Closing date for applications: 4th July 2025 – 5:00pm
Interviews: W/C 14th July 2025
The Interview will involve a verbal presentation task
The client requests no contact from agencies or media sales.
This is a really diverse and exciting analytical role, you’ll be working on a wide range of data projects for different clients and on our own data products for our values and mission led social enterprise.
Here’s what you need to know:
- You need to be curious, and love data as much as we do. We’re seeking someone with expertise in data engineering and analysis, who can communicate brilliantly with both technical and non-technical people.
The ideal person will have expertise in presenting analysis and insights, a strong track record in coding, tools and data management, have expert analytical and problem solving skills, be curious and questioning, with excellent attention to detail. - But you don’t have to have all the experience and knowledge we’ve listed. As long as you are willing to learn, have the right attitude and values and want to be part of our mission, we’ll consider you. That’s why we’ve advertised the post with quite a wide salary band.
- Be part of our mission. Data Orchard is a social enterprise with a fantastic team of data specialists who are committed to helping make the world a better place. We support nonprofit organisations to get better with data. Our clients and their causes make our work incredibly fulfilling and rewarding. We work with many fantastic organisations around the UK, and we reach and engage thousands more around the world, through our events, tools and resources, and online communities.
- We welcome diversity. Here at Data Orchard CIC, you’re encouraged to be yourself. We promote and celebrate diversity and welcome applications from people who are neurodivergent, of global majority ethnicity, trans or non-binary, disabled, or however you might identify. We are led by our values: collaboration, respect, openness, quality and honesty.
- Healthy work life balance. We offer flexible working and a 35 hour week, home/remote working and access to a co-working space, learning and career development, 28 days holidays with an increase of a day per year of service (up to 5), and a company pension scheme. New employees are given a contract and full induction.
If this sounds like something you want to be a part of, please check out the full job details and apply via our website.
#analytics #data engineer #data4good #analysis
We enable organisations working for social and environmental benefit to get better with data.

The client requests no contact from agencies or media sales.
Role Purpose
Winston’s Wish is a digital first organisation leading the way in Digital Transformation across the Bereavement sector. This role is new and exciting and will play a vital part in helping Winston’s Wish turn up the dial across our high value fundraising.
As Philanthropy Manager you will be responsible for growing income from major donors and Trusts and Foundations through excellent donor stewardship. Leading a team of committed Trust fundraisers, you will focus on identifying prospective individual donors and foundations and develop lasting relationships with them. You will also support the management of relationships with existing donors, ensuring all donors have an excellent experience of supporting Winston’s Wish and understand the impact of their support on the lives of grieving children.
Main Responsibilities
Leadership
- To lead and inspire the Philanthropy team fostering a collaborative and high culture that delivers against income and objectives.
- Provide clear and supportive leadership that motivates staff to achieve, develop and grow in their roles.
- Undertake quarterly reviews for all direct reports.
Philanthropy Fundraising
- Cultivate and maintain relationships with high-value donors, ensuring effective solicitation, stewardship, and follow-up to secure significant contributions (six-figure gifts).
- Build and maintain a portfolio of Trust & Grants supporters. Responsible for researching, approaching and developing compelling applications with a focus on ensuring Trusts & Grants provide a long-term, diverse and sustainable income stream.
- Lead the development and stewardship of the Philanthropy board to identify and secure transformational (6-7 figure) gifts and the development of the Business development Board to open opportunities with Corporate Partners.
- Write and design a compelling case for support that is tailored to our High Value audiences.
- Lead on planning and delivering successful high value cultivation events.
- Represent Winston’s Wish at fundraising events and meetings with internal and external stakeholders.
- You will identify new major donors and Trusts and Foundations who have the potential to make a significant difference to the lives of grieving children. You will develop and implement cultivation strategies to turn prospects into supporters.
- You will work with the Individual Giving Manager to identify mid-level donors who could be stewarded into the major donor pipeline.
Strategy, Planning and reporting
- You will work alongside the Director of Income Generation to support the development and implementation of a new Philanthropy strategy covering development of a prospect pipeline, building a culture of peer referrals, annual targets and personalised engagement plans.
- Lead on developing and delivering effective stewardship journeys and cultivation plans.
- Produce regular reports on fundraising activity, analysing performance against targets, and identifying areas for improvement and growth.
- Work with the Director of Income Generation to develop the annual budget, including leading on monthly performance reports and contributing to quarterly reforecasts and reporting against KPI’s and milestones.
- Undertake research and make use of tools to identify potential High Value partners.
Collaboration
- Work closely with the Director of Income Generation, SLT and other teams to maximise high value fundraising opportunities.
- Where appropriate, you will involve Winston’s Wish senior staff and the Board of Trustees to make the most of opportunities to engage and build relationships with existing and potential supporters.
All Staff
- Contribute to the vision and mission of Winston's Wish; whilst embedding the values into your daily work activities.
- Promote equality of opportunity and diversity in accordance with Winston’s Wish policy.
- Contribute to the overall success of the charity’s fundraising needs by providing case studies, attending events and adding value to the experience of our supporters as required.
- Contribute to the brand and reach of the charity by working alongside our Marketing & Communications Team when relevant press opportunities arise or when required for social media and online content (including the use of photography).
- Work to objectives, targets and work plans agreed with your line manager.
- Undertake specific projects and other ad hoc duties agreed with your line manager, fulfilling any deadlines, reviews and reporting procedures required.
- Take an active part in the quarterly review process and participate in training agreed with your line manager.
- Recognise and champion the lived experience of children and young people with bereavement within your work.
- Ensure the health and safety of all colleagues, volunteers and visitors in accordance with Winston’s Wish policy.
Person Specification
Essential
- A proven track record in high-value fundraising, including securing 6-7 figure donations from high-net-worth individuals, trusts, foundations, and businesses.
- Track record of converting cold prospects to planned gifts of 6-7 figures.
- Experience in effectively developing, managing and reporting complex income and expenditure budgets.
- Exceptional communication and negotiation skills, with the ability to influence at senior levels and excellent written skills.
- Experience of successfully engaging trustees and/or senior volunteer committees to drive philanthropic income.
- Excellent relationship-building and stakeholder management skills.
- A proactive and results-driven mindset.
- Experience of researching and prospecting.
- Strong interpersonal skills and the ability to relate with senior stakeholders both internally and externally.
- Highly professional, flexible and committed to achieve and exceed KPIs.
- Ability to manage projects and associated budgets.
- A self-starter with strong team working skills.
- Excellent time management and organisational skills with the ability to prioritise work, handle conflicting demands and meet tight deadlines.
- A creative thinker and quick to respond to opportunities.
Desirable
- Understanding of child bereavement.
- Evidence of continued professional development.
- Experience of using Salesforce CRM System.
Recruitment Timetable
Application deadline: Tuesday 1st July 2025
Interview date: Wednesday 9th July 2025
Interview location: MS Teams
Winston’s Wish reserves the right to close the vacancy early if we receive a high number of applications for the role before the closing date.
Winston’s Wish is a charity that helps children, teenagers and young adults find their feet when their worlds are turned upside down.

The client requests no contact from agencies or media sales.
Job Title: Volunteer Support Officer
Salary: £12,600 pro-rata (£25,200 FTE)
Working: Hours: 17.5 hours per week (some evening and weekend work required)
Contract: Fixed Term for 3 months from start date (may be extended)
Location: Home based
Benefits: NCT membership with access to exclusive benefits, pension scheme, 30 days annual leave plus 8 bank and public holiday.
About us at the NCT
NCT is a charity with a clear mission: to support people as they become parents, through pregnancy, birth, and early parenthood.
With a 65-year history of transformative change, we are a vibrant community of volunteers, practitioners, peer supporters, members and advocates. We are the largest parenting charity in the country and over the decades we’ve supported millions of people on their unique journey into parenthood.
While many know us for our antenatal classes, we also do much more. We campaign on issues that matter to parents, provide infant feeding support, and run thousands of free community events and activities led by our amazing volunteers. We also support families facing challenges like social isolation, feeding difficulties, and poor mental health. We offer support in communities, in hospitals and online.
NCT is committed to social justice and equity. We are dedicated to being an anti-racist charity and believe that inclusion is everyone's responsibility. Being there for every parent requires bold action to challenge inequalities. By creating inclusive spaces and services that are built on collaboration and trust, we welcome and celebrate diversity and strive to meet the needs of the pregnant women, new parents, families and communities that we serve.
As the world changes and new challenges are thrown up for parents, our charity must change too. Join us now and be part of this journey, and ensure that every parent feels connected, confident and safe.
About the role
You will help by recruiting, supporting and managing our 3,000 volunteers across the UK and Channel Islands who deliver parent support and fundraising activities. This work will be perfect for someone who can pick things up quickly, can manage shifting priorities and a large volume of work. You must be able to work with sensitive information.
You will help by recruiting, supporting, and managing volunteers who deliver parent support and fundraising activities.
Responsible for supporting volunteers to organise and deliver parent support and fundraising activities this role is perfect for someone who loves variety in their work. Speaking to volunteers, developing new resources, thinking creatively, and improving processes are all a big part of this role.
We are looking for someone who is:
· Passionate about delivering a good volunteer experience.
· Great at communicating with a diverse range of people.
· Naturally curious and good at unpicking complexity.
· Willing to be brave and try new ideas or learn new skills.
Tasks will be email management, taking ownership of NCT First Aid courses responding to queries, social media, volunteer registration/de-registration, using multiple spreadsheets and approving events.
The candidate will need to be available during the hours of 8-4pm. Working pattern, 3.5 hours over 5 days but could do longer days over 3/4 days for the right person.
What we offer
We can offer flexible working based on the requirements of the role. Talk to us during the interview process to discuss your individual circumstances.
We are taking positive action to increase diversity throughout our organisation, at all levels, and to nurture a culture of inclusion for all our people and the parents and families that we support.
We are committed to zero discrimination both internally and externally regardless of visible or invisible difference such as sex, sexual orientation, age, race, ethnicity, disability, impairment, learning difference or long-term condition, religion or belief, gender identity, economic class, marital/civil partnership, family status including single parents, socio-economic background and pregnancy and maternity. We provide reasonable adjustments and are committed to an inclusive and accessible recruitment process.
We welcome and actively encourage applications from all candidates including those from under-represented groups within NCT such as individuals from Black, Asian or minority ethnic backgrounds, LGBTQI+ people and people with a disability.
The welfare and safety of individuals is at the heart of everything that we do. NCT is committed to safeguarding and promoting the welfare of children and adults and expects all staff to share this commitment.
Closing date for applications: 27th June 2025 – 5:00pm
Interviews: W/C 7th July 2025
Start date: 21st July 2025
The client requests no contact from agencies or media sales.
Harris Hill – Charity Recruitment Specialists is excited to be partnering with a purpose-driven organisation to recruit their new Executive Assistant, who will play a central role in ensuring the smooth and efficient running of their operations. This is a permanent position, offered on a full-time or part-time basis (five or four days per week). While primarily home-based, the successful candidate will be required to work on a hybrid basis for the initial months (1-2 times a week in the office in Farnham, Surrey).
Our client manages a portfolio of charitable grants on behalf of a private, anonymous Trust. Their work spans continents and a diverse range of issues, from education and health to humanitarian relief and sustainable development, always with a focus on long-term impact. At the heart of their mission is a commitment to building an equitable, sustainable world where everyone has the opportunity to reach their full potential and live a healthy life. The Trust wishes to remain as anonymous and low-profile as possible to give humbly and keep focus on those who are working to alleviate suffering.
Although high-level executive support is a key component of this role, it is far more than diary management. The Executive Assistant will become a trusted member of our client’s small team, helping to develop and maintain streamlined administrative systems, supporting the setup and oversight of grants, coordinating meetings and hybrid events across different time zones, and liaising with a wide range of stakeholders. From managing expense claims and grant documentation to planning international gatherings and ensuring follow-through on action points, this is a varied and essential role.
The ideal candidate will have proven experience as an Executive Assistant, supporting a CEO and senior management team—ideally within a charity, trust, or foundation. They will bring significant experience in diary management, event coordination, and committee servicing, and be a confident and efficient minute taker. Highly organised, proactive, and adaptable, the post holder will have the ability to plan well, build relationships, and be comfortable in taking the initiative. The new EA will be comfortable using a wide range of digital tools and platforms (including MS Word and Excel, CRM databases, SharePoint, MS Teams, Zoom, and project management applications). They will thrive in a remote-first environment and be confident juggling multiple priorities while working both independently and collaboratively.
To apply, please submit your CV and a cover letter detailing your experience and motivation by the 30th of June 2025.
Please note, only successful applicants will be contacted with further information.
As a leading charity recruitment specialist and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
First Steps ED are looking for a passionate and strategic Head of Fundraising and Communications to join our team and help make a difference in the lives of those we support. First Steps ED provide person-centred support to our service users for a range of disordered eating and eating disorder presentations.
The Head of Fundraising and Communications will lead on the development and implementation of strategies to diversify and grow our income streams, strengthen our brand, and increase engagement with key audiences. Reporting directly to the Chief Executive Officer, the postholder will be responsible for building and maintaining relationships across trusts and foundations, corporate partners, individual donors, and community supporters. This role will also oversee all aspects of external communications and marketing, ensuring a consistent and compelling voice for the organisation across digital, print, media, and stakeholder channels.
The Head of Fundraising and Communications will provide line management and strategic direction to the fundraising and communications team, with accountability for delivering income targets and enhancing the charity’s profile and impact.
Role Overview:
This position requires a strategic leader who will be a proactive engagement lead and support the charities overall strategy and mission. You will have a proven background of successful fundraising activities, diversifying engagement and income and cultivating key relationships through communication strategies.
Key Responsibilities:
This is an opportunity to develop and shape the fundraising and communications strategy for a growing charity, in an are that is getting more and more attention. The role will require an agile mind to adapt to the ever changing environment, and in return the charity leadership promises flexibility and understanding, as we test learn and adapt these strategies.
Some of the area you are expected to work on are the following, and the rest can be defined by you:
- Budgets and Targets: You are directly responsible for the budgets, and income targets attached to Fundraising and Communications.
- Engagement and Income Diversification: Develop and implement strategies to diversify income streams, including legacy giving, corporate partnerships, individual donations, and major donors.
- Marketing and Communications Strategy: Create and implement strategies to reach a wider audience through innovative marketing and communications channels.
- NHS and Private Sector Opportunities: Identify and pursue new business opportunities within the NHS and private sector.
- Relationship Management: Manage key relationships with donors, partners, and stakeholders.
- Team Leadership: Manage and support Fundraising, Marketing and Communications officers, ensuring alignment with fundraising goals and charity objectives overall.
- Lead our flagship campaigns: This year we are developing an online campaign, currently called Scroll Safe, to tackle the issues with online safety, we are included in the parliamentary act, and we wish this to be a multi-year campaign. It is in development for 2025, and you are expected to hit the ground running. Other campaigns include Eating Disorder Awareness Week, and Christmas.
- Digital Agency and PR Management: Oversee the work of digital agencies and PR consultant to enhance online presence and engagement with public relations and media outreach.
- Ambassadors and Patrons Management: Engage and manage relationships with ambassadors and patrons to leverage their support and influence.
- Web Development Leadership: Lead the development and maintenance of the charity's website to ensure it effectively supports fundraising and communication efforts as well as providing clear and concise support to our service users, carers and professionals.
- Manage our portfolio of events: We have an emerging trend in challenge events, and we manage these carefully and mindfully especially long-distance sporting events. This requires key insights in trends and work with our marketing team on key insights.
- Working with the CEO: You will identify opportunities for strategic communications and growth. You will network with likeminded individuals from other charities and build sector connections.
- Senior Leadership Team: You will be an integral part of our Senior Leadership Team, which means working across the whole charity on tasks that may pop up, and planning with the team our Organisational Development.
Qualifications:
- Experience: Minimum of 5 years in a senior fundraising and communications role, preferably within the charity sector.
- Education: Bachelor's degree in Marketing, Communications, Relationship Management, or a related field.
Skills:
- Strong strategic planning and implementation skills.
- Excellent written and verbal communication skills.
- Proven ability to manage multiple projects and meet deadlines.
- Proficiency in fundraising software and CRM systems.
- Strong leadership and team management skills.
What we offer
- 28 days annual leave (pro rata for part time)
- Enhanced sick pay
- Company events
- Blue Light Card
- Access to our Employee Assistance Program + Wellbeing App
- Company pension - 5% employee, 3% employer
- On-site parking
- Referral programme
- Work from home (depending on role)
- Accredited training programme towards CPD
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Should we met our target number of applications we reserve the right to close the advert earlier than the closing date.
To ensure everyone impacted by eating disorders and disordered eating has access to professional care.

The client requests no contact from agencies or media sales.
Dementia is the UK’s biggest killer. One in three people born in the UK today will develop dementia in their lifetime.
At Alzheimer’s Society, we’re the UK’s leading dementia charity and the only one to tackle all aspects of dementia by giving help and hope to people living with dementia today and in the future. We give vital support to people facing the most frightening times of their lives, while also funding groundbreaking research and campaigning to make dementia the priority it should be.
Together with our supporters, we’re working towards a world where dementia no longer devastates lives.
Our values make sure that our focus is clear for the challenges and opportunities ahead and remind us of what we all stand for.
About the opportunity
It’s an exciting time to join Regional Engagement. We’re a growing team with big ambitions over the next five years. Success in your role will enable the Alzheimer’s Society to campaign for change, fund research to find a cure, and support people living with dementia today.
We have a fantastic opportunity for a Regional Fundraiser to join our rewarding and growing team. This is an exciting role, which would suit someone looking to build and develop their relationship fundraising or broaden their sector experience in a major national charity.
From multi-year partnerships and supporters, right through to managing volunteers and raising awareness in our communities, the team you join is talented, fast-paced and on a mission to create a world where dementia no longer devastates lives.
The successful candidate will be able to deliver first-class relationship and account management, maximising retention as well as driving opportunities to secure new income within Birmingham, Solihull, Coventry and Warwickshire (from prospecting through to pitch development and delivery).
Our team have a wealth of experience and skills to support you, and being a team player is essential. Recruiting, managing, and appreciating the value of our supporters and volunteers is essential. You need to inspire and motivate them to develop lifelong support.
This is a homeworking role, and you will be required to regularly travel across Birmingham, Solihull, Coventry and Warwickshire to meet supporters and occasionally attend internal meetings at locations across the country, including our flagship offices (London, Birmingham, Warrington and Belfast). You must reside in the UK and have the correct right-to-work documents to work in the UK.
About you
- Experience in relationship and community fundraising or ability to demonstrate transferrable skills.
- Good understanding of budgeting and financial management
- Experience in identifying and acquiring new business opportunities.
- Experience in delivering excellent supporter stewardship and/or customer care.
- Able to analyse data and information to make decisions.
- Proven track record in achieving financial and non-financial targets.
- Ability to work remotely and independently and travel across an extensive patch.
Person Specification:
- Excellent verbal and written communication skills to interact with diverse stakeholders.
- Proficient in using Microsoft Office Suite and other relevant IT tools.
- Ability to work collaboratively and prioritise workloads effectively.
- Strong analytical and problem-solving skills.
- Exceptional organisational abilities with great attention to detail.
- A passionate advocate for the Alzheimer’s Society, with a strong commitment to making a difference.
- A self-starter with a high level of motivation and resilience.
Regional Fundraiser – Birmingham, Solihull, Coventry and Warwickshire.
Closing Date: 8th July
Interviews: WC 21st July
Location: This is a home-based role, covering the following regions: Birmingham, Solihull, Coventry and Warwickshire.
Our commitment to Equity, Diversity, Inclusion & Belonging
We need to ensure the voices around our table better reflect and understand the communities we exist to serve. We strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as part of a minority ethnic background, as these groups are currently under-represented at Alzheimer's Society.
Our hiring process
We want you to bring your whole self to the process. Applications are anonymised until interview stage, and we’re happy to support any adjustments. Share your feedback via our candidate survey when applying to help us improve. We may close early if we receive high interest (with 48 hours’ notice). Some roles may require a DBS check as part of our safer recruitment commitment. Thinking about using AI during the recruitment process? we know this can be helpful in many ways but remember to include your personal and authentic self too. Your voice and experience are what really set you apart.
Giving back to you
At Alzheimer’s Society, we value our people and take a total reward approach to pay and benefits. You’ll enjoy a generous double-matched pension scheme, 27 days’ annual leave (plus bank holidays and wellbeing days), and access to a free Bupa Cash Plan, 24/7 EAP, Thrive mental wellbeing support, and virtual GP services. Our Society Plus platform offers exclusive discounts, wellbeing resources, and recognition schemes, while our flexible working, family-friendly policies, and life assurance provide peace of mind and work/life balance. We also offer a free Will-writing service and long service awards to recognise your ongoing commitment.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About the opportunity
We're in a fantastic position to have recently have partnered with the Education Endowment Foundation (EEF) for an evaluation of our programmes.
We are now recruiting for a Programme Coordinator for our schools in Birmingham.
- The Birmingham Programme Coordinator oversees a caseload of up to seven partner schools. They manage the logistics and organisation of each school’s tutoring programme, working closely with the schools and pupils and managing the pool of volunteer tutors. They attend the weekly tutoring sessions at each school, as well as overseeing the quality of face to face and online tutoring, always working to deliver a great impact.
- The Birmingham Programme Coordinator supports the recruitment of volunteer tutors, manages the tutor sign up process, develops relationships with schools including their Senior Leadership Team and subject teachers, collects data for monitoring and evaluation purposes, and works with other internal teams on business development opportunities.
Duties and responsibilities
- Responsible for the delivery of Action Tutoring’s tutoring programmes in partner schools, whether online or face to face. This includes working closely to manage all key stakeholders: schools, pupils and volunteer tutors; regularly attending weekly tutoring sessions; leading on reviewing and improving programme delivery, using data to reliably assess programme performance.
- Responsible for overseeing the quality of tutoring, engaging in quality assurance processes, and providing feedback to volunteer tutors to ensure effective and impactful delivery. Provide regular check-ins with tutors to ensure ample support and guidance is given to provide targeted tuition to pupils.
- Develop and strengthen relationships with key stakeholders in partner schools, including members of the Senior Leadership Team and subject teachers. Maintain clear and timely communication with relevant school staff, offering regular check-ins with key school stakeholders, and contribute to impact reporting to schools. Supporting the Programme Manager with strategies to retain and sustain school partnerships.
- Update and accurately maintain Action Tutoring’s database, including collecting timely data for monitoring and evaluation purposes, such as attendance records, baseline and interim assessments and pupil surveys. Reporting regularly on key performance indicators to key stakeholders and using them to enhance programme delivery. Work with the Programme Manager on business development, approaching new schools that might be interested in working with Action Tutoring.
- Proactively report to the Programme Manager on the details of Action Tutoring’s operations in their partner schools.
Person specification
Qualification criteria:
- The right to work in the UK.
- Driving license and access to a vehicle for work purposes.
We are looking for some of the following attributes, though you might be more experienced in some areas than others:
Being the sole representative for a partner school, you will need to use your ability to work independently and with initiative, often organising your own time to meet deadlines. You’ll also need to have a strong aptitude for developing relationships with a range of stakeholders ensuring you uphold high standards of communication and adapt your style for different audiences. The nature of this role will also require you to demonstrate adaptability, resilience and the ability to cope with some uncertainty.
This position would suit you if you’re looking to develop your experience in the education or charity sectors. Existing experience of working with young people and/or project management in a charity or education setting would be an asset. As a charity that values and celebrates people's diversity and champions opportunities for all young people, we are keen to receive applications from people who have experienced disadvantage and from those who are of Black, Asian and Minority Ethnic communities who are currently underrepresented in the organisation. The role would be best suited if you are committed to equality, diversity and inclusion, as well as, committed to promoting and safeguarding the welfare of children.
You will be likely be more successful in this role if you have:
- Experience of working with young people and/or project management.
- Evidence of an interest in education and/or the third sector
Reports to: Midlands Programme Manager
Salary: £27,159 per annum
Contract and hours: Fixed term contract until 31st July 2026, full time contract (37.5 hours)
We offer flexible hours 9.30-4pm as core hours.
Closing date: Wednesday, 9th July 2025 at 9am
Interviews: We interview on a rolling basis, early application is advised. Latest interview date is Thursday, 17th July 2025
Start date: Ideally 18th August 2025
Place of work: Home with regular travel to schools in Birmingham and surroundings.
DBS requirement: All Action Tutoring staff must have an enhanced DBS check suitable for the child workforce.
If you don’t already have one, we’ll process one for you. Should you be aware of any incidents, cautions or convictions that would appear in a DBS check, please notify us when you apply.
For more information on the role and information about Action Tutoring, please see the attached job pack.
Award-winning national education charity working towards a world in which no child’s life chances are limited by their socio-economic background.

The client requests no contact from agencies or media sales.
We are looking to recruit a new Fundraising Coordinator who believes in our vision that there should be “No Street Called Home” for children living on the streets in Uganda and who wants to help us to grow this impact and further change children’s lives.
Reporting to: Development Manager
Location: Remote
Working Hours: Part-time, 2.5 days per week (working days are flexible)
Salary: £27,000 pro rata (based on a full-time equivalent 37.5 hour week)
Contract Length: One year, fixed term (with the potential to extend based on available funding)
Restrictions: Must have the right to work in the UK
This is a 2.5 day a week role which would be perfect for someone looking for a flexible job that makes a big social justice impact. This would suit someone with family responsibilities or who is studying a part time masters course for example, who needs a job role that fits in around their other commitments. You could work it full time over 2.5 days or part time over 4 or 5 days a week.
You will be joining a wonderful team in the UK and Uganda. We currently have two paid staff (based in London and Bournemouth) and a variety of volunteers in the UK, plus a team of 26 staff in Uganda. Your views will be valued and you will get the chance to work together within our team to problem solve and suggest ideas to improve our programmes at every step of the way.
Job Purpose
- To support the Development Manager in securing appropriate funding for the organisation
- To support the Development Manager in managing fundraising partnerships
- To support the administrative functioning of the organisation
- To work collaboratively with, and offer support to, the rest of the UK team, to best meet S.A.L.V.E.’s aims and objectives.
- To work with the S.A.L.V.E. team as required, developing and improving our existing programmes of work to best benefit our service users.
- To raise awareness of the work of S.A.L.V.E. International and be an ambassador for us in the community.
Key Activities
The following activities are intended as a guide to the main responsibilities of the post and are not an exhaustive list of duties and tasks. To carry out these activities you will be working together with and given support by the Development Manager. The post-holder may be required to undertake other duties that are not listed below, at the direction of their manager. The job description may be amended from time to time after consultation with the post holder.
- Researching and writing funding applications to Trusts, Foundations and Corporate CSR programmes, in order to secure funding for new programmes or projects
- Writing funding reports, to fulfil obligations to funders
- Building strong relationships with funders and partners, to secure long-term, sustainable funding and identify new funding opportunities
- Leading on the design and delivery of the organisations Community Fundraising strategy
- Supporting the CEO and Development Manager with admin tasks, to ensure the effective functioning of the organisation.
- Working with the S.A.L.V.E. team to deliver on our strategic plan. Contribute to its review and improvements over time to maximise the organisation’s impact with our service users through regular evaluation and learning reviews where required.
Requirements
In order to be considered for this post, you will demonstrate that you already have:
SKILLS:
Essential
- Excellent storytelling skills with the ability to inspire and communicate the impact of our work to funders and supporters.
- Excellent written and oral communication skills, including report writing
- Excellent organisational skills.
- Excellent attention to detail.
- Well organised time management, forward planning and implementation skills.
- Ability to work well with other team members across the world in person and remotely.
- Able to work on own initiative, under pressure and to tight deadlines.
- Ability to learn quickly
EXPERIENCE:
Essential:
- Educated to degree level or above or at least three years’ work experience
- Demonstrable fundraising work experience: minimum two years, ideally with experience of trust fundraising.
- Strong relationship-building and networking skills, with the ability to engage donors, corporate partners, and stakeholders effectively.
- Strong research and analytical skills, with the ability to identify funding opportunities and assess their suitability
- Excellent IT Skills including a wide range of software packages such as Excel, Word etc
- Experience of using design software packages such as Canva (preferrable)
- Experience using a CRM for donor management (Beacon preferred)
Desirable:
- Knowledge of Uganda and its culture, particularly if you have spent time there.
- Knowledge of international development, homelessness, social entrepreneurship, social work and/or addiction.
This post has the following special circumstances:
- Willingness to travel across the UK when necessary.
- Willingness to work some unsociable hours.
(Please note: if you have difficulty meeting these conditions because of a disability or family circumstances the appointing manager will discuss it with you in order to see whether it is possible for reasonable adjustments to be made to the job or working conditions)
Expected Interviews Dates: Week commencing 7th July 2025
Anticipated Start Date: August 2025
Please submit your CV and a one page covering letter to apply. Your cover letter should clearly demonstrate how you meet the job specification above, and why this part-time role is suitable for you. Applications without a covering letter will not be considered.
S.A.L.V.E. International is an International Development charity registered in the UK and Uganda. Our ethos is “Support And Love Via Education”.




The client requests no contact from agencies or media sales.
The Noah’s Ark Charity supports the Noah’s Ark Children’s Hospital for Wales in providing world-class care, helping to ensure the best outcome and experience possible for children and their families.
Having raised more than £30 million to build and equip the hospital, today we continue to work hand in hand with the NHS, providing funding for the most up-to-date equipment and facilities. We also fund services like the play specialist team and emotional support for families.
This is an opportunity for a motivated and enthusiastic individual to join a small but determined team. Working closely with the wider charity team, this role offers a real opportunity to see the impact that your work has on the children and families we support and to grow our fundraising reach within your geographical region.
The geographical region will cover anything west of Bridgend and up to Aberystwyth. Ideally, candidates would be based in the Carmarthen/Llanelli area. This is a home-based role, with frequent travel throughout Wales, and monthly travel to Cardiff.
Scope of role
This recently created role within the Noah’s Ark Charity, which will grow our regional community fundraising presence and offering. The postholder will know the West Wales area well and will become the expert in fundraising opportunities within the region, building strong relationships within the community, including companies and will develop supporter-led activity. The postholder will plan for and deliver income for the charity within the region, in line with wider fundraising strategy.
KEY DUTIES AND RESPONSIBILITIES
1. Income generation
- To plan for and deliver income to target through key performance indicators as agreed with community fundraising manager.
- To develop new supporter relationships within the community, in a planned way, to achieve income and provide excellent supporter care to ensure the relationship is ongoing, beyond one-off support for the charity.
- To lead on and deliver community fundraising within the region, through relationships with patient families, third party fundraisers, community groups, schools and education establishments and public bodies.
- To build strong corporate partnerships within the region, to an agreed income level, with the support of the community fundraising manager and head of fundraising and development.
- To lead on key projects to develop income generation.
- To contribute to the strategic development of community fundraising.
- Plan and deliver events in the community where necessary.
- Secure and deliver engaging presentations to groups and organisations.
2. Ambassador programme
- To build the family ambassador programme within the region, growing the network of key supporters who will represent and be the face of the charity within their local community.
- Support the community fundraising manager with the development of the ambassador programme including training and thanking opportunities.
3. Supporter experience
- To champion consistent and excellent supporter care.
- To record all communications accurately on the database, ensuring information is gathered and recorded in accordance with the requirements of the data protection act, GDPR and the charity’s data protection policy.
- To respond to supporter enquiries in a timely manner and deal with complaints, escalating as appropriate.
- To deliver an excellent supporter journey and contribute to the central supporter journey for community fundraising.
4. Cross team working
- To work collaboratively with fundraising colleagues across the team to deliver wider fundraising income and charity objectives. For example, gifts in wills, regular giving, event participation, volunteering and communications.
5. Budgets
- Work with the community fundraising manager and head of fundraising and development, to build and manage a detailed fundraising budget, including income and expenditure.
- Provide forecasts throughout the year, for agreed streams of income.
6. Best practice
- Ensure all fundraising practice is in line with organisational guidelines and policies.
- Encourage and champion compliance and best practice within the fundraising team.
- Ensure own compliance with fundraising standards and requirements, keeping up to date with key policies and regulations, including the fundraising regulator, chartered institute of fundraising and the charity commission.
7. Undertake any other duties which might be required to fulfil the general purpose of the post.
Policy and Public Affairs Officer - National Youth Agency
The National Youth Agency is looking for a new Policy & Public Affairs Officer to join our Policy, Insights and External Affairs Team.
Contract: Permanent
Hours: Full-time - 37 hours per week
Salary: £29,000 - £33,000 per annum (depending on experience and qualifications)
Remote: NYA is a remote working organisation. However, its home is in Leicester which is available for staff to work or host meetings. There is also the option of a workspace in London up to 2 days per week. This role will require regular travel to meetings, events and conferences in London and throughout England.
What we do
As the national body for youth work, the NYA has a dual function. We are the professional statutory and regulatory body (PSRB) responsible for qualifications, quality standards, and safeguarding for youth work and services in England. In line with our charity mission and aims, we also champion youth work through research, advocacy, campaigns, and programmes.
We work in partnership and believe in collaborative leadership, listening to youth workers and the youth work sector so that we can understand their needs and respond to the challenges they face. We are ambitious for youth work and for young people and integrate youth voice and influence across our work
About the Role
As Policy and Public Affairs Officer at the National Youth Agency, this is a unique opportunity to shape the future of youth work in England. You’ll be part of influencing national policy and driving change that directly impacts young people’s lives. Working within a dynamic and supportive team, you’ll be at the forefront of monitoring and interpreting developments across Westminster - from government consultations to parliamentary debates. Your work will ensure NYA stays ahead of the curve, responding swiftly to emerging policy trends and helping to shape national conversations. You’ll work with the team to use these policy insights to develop our influencing and advocacy efforts. If you’re keen to develop your career in policy and public affairs and want to contribute to meaningful change for young people, this role offers the opportunity to do just that.
Key responsibilities for this role will include:
Policy and public affairs support
- Research and track policy developments, political landscape changes, and other relevant areas to identify opportunities to further NYA’s policy calls.
- Monitor and report on parliamentary activities, government announcements, and consultations relevant to youth work.
- Compile and analyse data from various sources to support policy briefs, reports, and other written materials.
- Draft policy briefings, research summaries, consultation responses, letters, reports, newsletters and stakeholder communications.
- Maintain and develop stakeholder relationships and record engagement on the CRM system.
- Work with the team with the preparation and delivery of youth participation activities to support our policy influencing objectives.
Event support
- Support the organisation, coordination and note-taking for meetings and events, including webinars, roundtables and political party conference activity.
- Support with planning and executing of large events including attendee registration, youth participation, materials preparation and using the CRM system.
Other
- Represent the Policy Team at external and internal meetings, policy forums and events.
- Work collaboratively with other teams and directorates to help build an understanding of the work of the Policy and Public Affairs team and effective working relationships across the organisation.
Please refer to our Candidate Pack for more information on the role and the requirements.
Why Work for NYA?
NYA operates as a people-first organisation, prioritising the well-being and needs of its employees.
NYA offers an exceptional flexible working approach which encourages our team to balance professional responsibilities with their personal life.
A remote based team, spread across England, fostering inclusivity and diverse talent. Despite geographical distances between team members, NYA maintains a highly motivated and connected team through the optimisation of digital tools.
NYA is committed to supporting the continual personal and professional development of our team and helping them achieve their ambitions.
We provide 25 days leave plus 8 days, life assurance scheme, 5% employer pension contribution and a comprehensive Employee Assistance Programme via Spectrum.life with unlimited specialist support available to all NYA employees.
How to Apply:
Please download our applicant pack to find out more about the role and requirements
To apply, please submit the following via our online application platform by 11:59pm on Sunday 29th June 2025:
A detailed CV setting out your career history, with responsibilities and achievements in line with the person specification in the About You section.
A covering letter (maximum two sides) highlighting your suitability for the role and how you meet the requirements in the About You section.
We will request data for our EEDI monitoring purposes, providing this is optional.
Please note: the covering letter is an essential part of the application process and will be assessed as part of your full application. We use AI detector software, so cover letters or CV’s with over 30% AI generated content with be disregarded. We understand that AI tools can offer support to candidates who have learning differences, which is why we will accept applications with some AI assistance. CV’s will not be accepted without a cover letter.
The National Youth Agency is an equal opportunities employer.
At NYA our inclusive culture means that we embrace individual differences and understand that we need a diverse team to achieve our organisations mission.
We wish to recruit candidates from all backgrounds to ensure our team reflects the rich diversity of the communities we serve. We encourage applications from anyone regardless of disability, ethnicity, heritage, gender, sexuality, religion, socio-economic background and political beliefs but we particularly welcome applications from global majority candidates and those from other minoritised ethnic groups in the UK as they are currently underrepresented in our team.
Youth Work changes lives
Which is why we’re committed to ensuring that as many young people as possible get to benefit from it.As the national body for youth work in England, the National Youth Agency (NYA) exists to champion its transformative power. We believe all young people should have the opportunity to benefit from the life-changing impact of extraordinary youth workers and trained volunteers.
We help to grow youth work provision in ways that keep it effective, relevant, safe and engaging, to help millions of young people reach their potential and thrive. We do this by providing guidance, support, advice, training and staff development opportunities for youth workers and youth work organisations. At the heart of everything we do are young people themselves. We work hard to ensure their voices are integrated into all our work, to develop provision that truly meets their needs.
REF-221910
Trauma Treatment International (TTI) is a registered charity in the UK. We focus on providing evidence-based psychological treatment and support to victims of collective violence around the world. As well as providing treatment for victims directly, we work with organisations and communities to manage, mitigate and prevent the impact of trauma.
This is an exciting time for the charity, as we move into our next phase of development. We are now seeking a new Chief Executive Officer to lead us in the implementation of our Strategy 2025-2030 and our vision for change.
The CEO role is a highly rewarding one, offering the opportunity to join and lead our small, yet experienced and impactful team. The post offers the platform to work creatively and flexibly internationally, network with fantastic organisations and help to influence, shape and sustain TTI’s strategy and activities in this pivotal time in the organisation’s development.
This is a remote working role, with attendance at events or locations as required throughout the year. We offer a permanent employment contract and are looking for a minimum time commitment of 3 days per week – we are open to consider other flexible arrangements or up to 80% hours (within budget); Salary is based on full-time equivalent of £75,000pa. Opportunity for increase with securing of successful financial growth.
Key Areas of Responsibility include:
Leadership:
- Embedding and implementing through the team our 2025-2023 Strategy;
- Providing charity expertise and governance oversight;
- Providing leadership to the remote team following trauma-informed principles;
- Building organisational sustainability through existing donor relationship management and appropriate diversification in fundraising/income generation/donor relationships;
- Building strategic partnerships and alliances.
Strategy
- Provide leadership and direction, reporting to the Board of Directors, on all aspects of the ongoing refinement and implementation of TTIs Strategy, Theory of Change and annual delivery plans;
- Lead a robust culture of evaluation of our impact.
Organisational and finance
- Oversee TTI’s operational and fiscal function and performance, ensuring best practice in all we do.
Stakeholder management
- Publicly represent the organisation, enhancing visibility, developing brand awareness, and demonstrating the impact and value delivered by TTI.
- Engage continuously with donors and funders to build strong relationships and seek new and diverse funding and investment partnerships.
Key experience and attributes you will need to bring:
- Minimum six years’ experience at senior leadership/management level, ideally gained in non-profit organisation or other humanitarian setting.
- Some prior experience of interacting with a Board of Directors.
- Experience of financial compliance including demonstrable experience of actively setting and managing budgets, preparing cashflow projections and working with financial reports – this experience is likely to have been gained over at least 3 years’ active, first-hand participation.
- Prior experience of working in a growth environment, ideally having gained involvement in income generation/fundraising.
- Experience working with external funders, partners, and collaborators
- Demonstrate clear understanding of Charity Code and governance obligations including Charity Commission requirements and charity law.
- Possess and demonstrate strong leadership experience and ability to lead with a coaching / mentoring/ trauma-informed style in order to maintain organisational culture, valuing the people of the organisation.
What we can offer you:
- 33 days' annual leave, pro rata to reflect contractual hours (including bank holidays and three mandatory days over the Christmas period)
- 3% Employer Pension contribution
- Commitment to staff wellbeing as a trauma informed organisation
- Commitment to personal and professional development
- Flexible working to fit your personal circumstances
- Opportunity to lead the organisation and make your mark as the organisation grows
SAFEGUARDING and SAFER RECRUITMENT
TTI is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. As part of this commitment, we undertake basic disclosure checks for all roles within the organisation, and for our roles working directly with our beneficiaries, at an enhanced level.
Having a criminal record will not automatically exclude applicants. All employees are expected to have a knowledge and understanding of safeguarding and child protection procedures and to comply with and have a commitment to best safeguarding practice at all times, immediately reporting any concerns regarding Safeguarding and Child Protection or the protection of Vulnerable Adults to the Designated Safeguarding Lead and/or Deputy Designated Safeguarding Lead.
All offers are subject to satisfactory completion of the pre-employment screening process including disclosure checks, right to work and references.
How to apply
To apply for this position please submit a full CV and supporting statement of no more than one side of A4 outlining your suitability and motivation for the role.
Closing date: 5pm on June 30th 2025
Trauma Treatment International (TTI) is committed to supporting you with your application. If you feel you meet some of the criteria but not all, we really hope you'll enquire and learn more. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity.
If you have any questions, or any disability and require reasonable adjustment/s to any part of the selection process then please contact Jenny George. We can also arrange informal chats with the current CEO Quen Geuter upon request.
Our vision is that everyone affected by collective violence can live fulfilled lives in a supportive and informed world.

The client requests no contact from agencies or media sales.