Customer service jobs

The Royal College of Radiologists (RCR) is seeking a highly organised and proactive Project Coordinator to join our growing AI team.

This is an exciting opportunity to support work at the forefront of healthcare innovation helping the RCR lead the safe and effective adoption of artificial intelligence in radiology and oncology. If you’re curious, motivated, and ready to help drive impactful projects in the medical field, we’d love to hear from you.

What You’ll Do:

Support our AI Programme

• Be the first point of contact for AI-related queries and stakeholders.
• Organise and support meetings with leading experts in healthcare AI.
• Coordinate events, maintain documentation, and track project progress.
• Help ensure the RCR remains a leading voice in healthcare AI.

Deliver High-Impact Data Projects

• Support the planning, delivery, and analysis of our annual workforce censuses.
• Maintain contact lists, track responses, and validate data.
• Help produce reports that influence media, government, and NHS workforce planning.

General Responsibilities

• Provide excellent customer service to internal and external stakeholders.
• Maintain accurate records and documentation.
• Draft correspondence and briefings.
• Uphold data protection and confidentiality standards.

What You’ll Need:

• Proven experience in administration and project support.
• Confident using Microsoft Office (Outlook, Word, Excel, PowerPoint, Teams, SharePoint).
• Excellent organisational and time management skills.
• Analytical mindset with attention to detail.
• Ability to work independently and collaboratively.
• Strong communication and relationship-building skills.
• Interest in AI, healthcare technology, or data analysis.
• Experience with Excel or Power BI.

This is more than just a coordination role  it’s a chance to be part of something meaningful. You’ll help shape the future of radiology and oncology, support doctors across the UK, and contribute to projects that make a real difference in patient care.

Why join us:

• Make a difference to the lives of Doctors and the specialities they work in every day!
• Hybrid working (60% working week can be done remotely)
• Modern working environment
• Equipment provided to work from home
• Generous annual leave allowance
• Excellent pension scheme
• Interest free season ticket loan and cycle to work scheme
• Employee Assistance Programme

About you:

We’re looking for a driven and detail focused professional to join our Housing Services Team as a Senior Housing and Income Officer. In this pivotal role, you’ll help ensure our housing services remain financially secure while supporting our clients to sustain their tenancies and build brighter futures. Working closely with our Housing Services and Supported Accommodation teams, you’ll combine practical problem solving with empathy and determination to make sure every client has the best chance to thrive.

You’ll take ownership of rent income management - overseeing complex accounts, tackling arrears, approving adjustments, and managing legal actions with precision and care. You’ll spot risks early, keep everything running to time, and ensure our policies are followed to the letter. Alongside this, you’ll share your knowledge with frontline teams, providing guidance, training and benefit updates that empower others to achieve consistent, high-quality rent collection.

This is a role where your expertise and tenacity will have real impact - strengthening financial stability, supporting lasting change for clients, and shaping the future of how we deliver housing services. It’s also a chance to build a meaningful career at Single Homeless Project (SHP), developing your professional skills in an organisation that values ambition, compassion and innovation in equal measure.

We are currently operating a blended working arrangement, that includes working from our Head Office in Kings Cross for a minimum of 3 days per week, as well as flexible occasional travel to our accommodation services across London. There is also some potential for home working, in agreement with the Head of Property Services.

The weekly working hours are 37.5 hrs, to be completed between 9am-5pm Mon- Fri, with occasional need to work outside of these times in the event of an emergency.

About you:

• You’ll be someone with proven experience managing rent accounts and maximising income across a busy caseload.
• You understand the welfare benefits system and know how to help clients access the right support.
• You have solid knowledge of housing management - from tenancy and health & safety to managing evictions.
• You’re confident dealing with repairs, complaints, and anti-social behaviour in a fair and timely way.
• You take pride in supporting clients to sustain their tenancies and build financial stability.
• You work well with others - building strong relationships with colleagues and external partners to get the best results.

About us:

Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.

We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 10,000 lives every year across all 32 boroughs.

We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.

Join us in creating a brighter, more hopeful future for individuals in need. 

Important info:

Closing date: Sunday 9th November 2025 at Midnight

Interview dates: Thursday 20th and Friday 21st November 2025 at SHP Head Office in Kings Cross

*Candidates will need to be available, to interview on this day.

This post will require a Basic DBS check to be processed (by SHP) for the successful applicant.    

Please note applications are reviewed for AI use in application questions. Applications with insufficient right to work or requiring sponsorship will not be accepted for this role. 

Job summary

Nightingale Hammerson is an independent charity and a leading specialist in the care of older people. We have served the Jewish community since 1840. We have two care homes, Nightingale House in Clapham and Hammerson House in East Finchley.

Our homes offer a warm and comfortable environment, with personalised care that centralises the needs of the residents, with on-site therapists, dieticians, and a wealth of activities for residents to enjoy.

The Role

We are recruiting to the new role of Resident Liaison Officer, to respond to enquiries from potential Residents, their families and social work teams. 

We are looking for an individual with excellent relationship building skills who can understand the emotions and challenges our prospective Residents may face when choosing to move to a care home. Your role will involve liaising with all enquirers, providing them with information about our homes and supporting them throughout the admission process. You will need to have strong administration skills and experience of using a database and the Microsoft office suite and be able to pull reports on all areas of the enquiries and admission process. 

A sales and marketing background would be an advantage for this role and understanding and respect for the Jewish faith and customs is essential.

Sightsavers Ireland is a leading international NGO working to prevent avoidable blindness, restore sight and advocate for social inclusion and equal rights for people with disabilities. Established in 2003, we are an independent affiliate that works to actively support the work of the global Sightsavers organisation 

Title: Fundraising Assistant

Salary:  €24,908 - €29,304

Location: Dublin, hybrid working

About the role

The role of Fundraising Assistant offers an exciting opportunity for a strong administrator with an understanding and appreciation of donor value and contribution, to support Sightsavers Ireland’s Individual Giving team and lead on the administrative tasks that support fundraising efforts.

As Fundraising Assistant, you will support a wide range of fundraising campaigns and be an integral link between Sightsavers Ireland and its existing supporters as well as fostering relationships with prospective new donors.

This varied role offers the opportunity to gain critical experience across a diverse range of fundraising methods and channels, whilst supporting Sightsavers’ vision of a world where no one is blind from avoidable causes or excluded from accessing their rights because of a disability. Within the parameters of the Job Description, you will have the opportunity to shape this role, making it an excellent first-step into Fundraising and donor support.

Responsibilities

• Coordinate response handling of fundraising campaigns and manage thank-you processes with service providers
• Follow up on unprocessed donations and handle cheque logging and dispatch
• Maintain accurate donor records across systems and databases
• Support inbound donor queries via phone and email, arranging follow-ups as needed
• Assist with fundraising activities, including in-person donor visits
• Manage administrative tasks such as purchase orders, invoices, and stationery
• Support database updates and campaign coordination, including tax and digital activities
• Update and enhance data files for fundraising campaigns
• Liaise with fulfilment house to manage donor materials and mailings
• Provide general administrative support to the Individual Giving team

This is a varied role. Please read the full job description for further details. As an equal opportunity employer, we actively encourage applications from all sections of the community. Sightsavers is a Disability Confident Leader, and qualified people with a disability are particularly encouraged to apply.

Requirements:

Essential

• Experience in customer service or supporter care
• Strong administrative and organisational skills
• Awareness of disability inclusion and gender equality principles 
• High degree of initiative, flexibility and a self-starter  
• Ability to manage multiple tasks with accuracy and attention to detail
• Outstanding English language communication skills, both written and verbal
• Understanding of the importance of donor relationships and supporter care
• Ability to work independently and collaboratively within a team
• Proactive and willing to learn
• Reliable and accountable
• Adhere to the 6 Sightsavers Ireland’s values - collaboration, excellence, boldness, accountability, inclusion and empowerment
• Full working rights in Ireland and ability to come into the Dublin office at least 3 days per week.

Desirable

• Experience working in a fundraising or non-profit environment
• Familiarity with donor databases or CRM systems
• Understanding of tax-related donor communications
• Experience supporting digital or community fundraising campaigns
• Confidence in liaising with external service providers
• Experience engaging with partners, stakeholders, or organisations of persons with disabilities. 

Next steps

To apply for this exciting new opportunity, please complete an application via our recruitment portal. We are particularly interested in learning of your motivations for applying.

Flexible working

The Fundraising Assistant needs to work from our office in Dublin at least three times per week, to support key operational activities that need to be completed in person. Office attendance does not need to be for full days, and we are happy to discuss flexible working arrangements, for example hours that accommodate school pick-ups, caring responsibilities, or other personal commitments.

We anticipate that remote interviews will take place on the week commencing 10 November and the evaluation process will include a video or in-person interview with a potential written task before hand.

Closing date: Sunday 26 October 2025

As an equal opportunity employer, we actively encourage applications from all sections of the community. Sightsavers is a Disability Confident Leader and qualified people with a disability are particularly encouraged to apply.

Sightsavers is an employer that does not tolerate any form of harassment and has zero tolerance for sexual exploitation and abuse. All potential candidates will be subjected to rigorous background checks and controls.

Age UK has an exciting opportunity to join their fantastic team in Hull.

We are recruiting for a Shop Manager to manage the day to day running of our Hull shop (St Andrews Retail Park, HU3).

As Shop Manager, you will manage our brilliant team of staff and volunteers, providing effective leadership, training, and development.

Utilising your previous experience and excellent managerial skills, you will help maximise store sales and profits while ensuring our customers and donors receive an excellent shop experience.

This opportunity offers an excellent benefits package as well as the chance to work within a valued team, all working to raise funds for a charity that provides vital services and support to older people across the UK.

If you have a passion for retail and would like to use your skills within a charity that supports thousands of older people across the UK, then this may be the role for you!

Due to the nature of this role, you will be required to handle/lift bags of stock (up to 10kgs.)

To ensure the smooth running of our stores, we will be conducting interviews throughout the advertising process. Early applications are advised.

You will have:

• Experience in a performance driven retail/customer centric environment
• Experience of managing people
• Ability to lift and carry bags of stock up to 10kg's
• Ability to build, retain and develop a team
• Strong drive to achieve results through others
• Ability to delegate, coach and listen
• Ability to manage time under conflicting priorities
• Ability to motivate self and others
• An open and adaptable approach to change and be able to support others through it
• Experience of communicating with a diverse workforce and customer base
• Ability to establish and maintain successful retail processes and merchandising
• IT literacy and numeracy skills

What we offer in return:

• Competitive salary, 25 days annual leave (pro rata for our part-time colleagues) + bank holidays + annual leave purchase scheme
• Wellbeing days - 2 paid days per year (pro rata for our part-time colleagues)
• Excellent pension scheme, life assurance, Bupa health cashback plan and EAP
• Car Benefit scheme, Cycle to Work scheme
• Home & Tech - apply to buy any Home & Tech items from 'Currys' & 'IKEA', up to £1000, and spread the cost over 12 months, interest free.
• Blue Light Card scheme
• You Did It Awards - recognition awards from £100-250.

Additional Information

To comply with UK legislation, we cannot accept applications from candidates under the age of 18 as the successful candidate will be required to work on their own in the shop without the aid of other staff.

Supporting statements and anonymisation

Please submit a Word version of your CV as it will be anonymised by our recruitment system when you apply for a role. Our system is unable to anonymise supporting statements and heavily formatted CVs. Please could you remove any personal information including your name before you upload to support our inclusive recruitment process. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us if invited for interview.

Equal opportunities & Disability Confident Scheme

Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We guarantee an interview to disabled candidates who meet the minimum criteria under the Disability Confident Scheme. Please note that on occasion, due to high numbers of applications, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.

Is this the job for you? We know that men, of all backgrounds, and men and women from Black, Asian and minority ethnic backgrounds are currently under-represented in our workforce, and we want to change this! So, we are particularly keen to hear from applicants from these groups.

Reasonable adjustments

Disabled job seekers can access reasonable adjustments at any stage of the recruitment process. All requests for reasonable adjustments are considered on a case-by-case basis, in collaboration with the disabled job seeker to best meet their needs, by contacting the Recruitment Team. Disability disclosures will be kept confidential and only shared on a need-to-know basis to support the implementation of adjustments. Disclosures will not be used to inform hiring decisions.

Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.

Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.

About Camden Learning

Launched in 2017, Camden Learning is a schools-led partnership – a joint enterprise between Camden schools and Camden Council. All Camden schools are members, co-constructing a model based on the principle that collective effort achieves more. We aim to drive improvement for all, guided by values of excellence and social equity. Camden Learning is a pioneer in school-led partnerships, establishing a successful model for cooperation and improvement.

The role

In this role you will ensure the smooth and professional delivery of Camden Learning’s services by providing high-quality customer support, delivering accurate and engaging communications, managing website and mailing content, and coordinating meetings, training, and events. You will be a central point of contact for our stakeholders, support internal operations, and contribute to the organisation’s visibility and effectiveness.

Key responsibilities

Customer support

• The first point of contact for incoming phone calls and the customer service email address
• Answering queries and directing these on to the relevant team members as required; ensuring queries that are passed on are responded to in a timely fashion

Email bulletins

• Compile, proofread and publish key bulletins
• Support the maintenance of accurate contact details in all key contact lists

Website

Ensure website content is accurate and up to date:

• Undertake routine audits of website content with relevant colleagues to ensure it is up to date
• Make updates to website content as required
• Liaise with web design agency if more extensive website changes are required

Meetings, training and events

• Ensure that our online booking system for training courses is accurate and up to date
• Liaise with course leads to confirm training details
• Respond to and resolve queries from attendees and courses leaders
• Book venues for in person training courses, and set up online sessions in Zoom
• Distribute feedback from training courses to course leaders
• Support the organisation and smooth running of conferences, meetings and events. To include front of house duties such as greeting attendees, organising refreshments as required.

Communications

• Support the implementation of our social media strategy including gathering posts from relevant colleagues, proofreading, adding images and hashtags, and overall management of our LinkedIn page and presence.
• Support colleagues with the design, publication and dissemination of Camden Learning communications.

Other

• Liaise with schools, Camden council and other partners to ensure the smooth running of Camden Learning’s services and operations
• Other tasks as required in keeping with the level of the role
• Act as a leader of social justice who:
  • Understands the material and economic and social differences between different groups.
  • Works to right the wrongs of marginalised groups.
  • Creates safe spaces and opportunities that promote equity between individuals and groups.
  • Changes systems, processes, and structures to respond better to the needs of students and the system.
  • Works to create fairness and inclusion in schools for all who study and work in them and across the local education system.
  • Interprets their role as working towards excellence and equity for all.

About you

Skills and Experience

• Tech savvy – able to pick up and use a variety of new systems easily. Confident using digital tools such as email platforms, online booking systems, and Zoom.
• Experienced using Wordpress (or similar platform) to update websites
• Excellent attention to detail
• Able to quickly build rapport and gain the trust of our customers and other stakeholders
• Excellent written and verbal communication skills
• Strong organisational and time management abilities
• Desirable – experience of coordinating large meetings, events, and training logistics
• Desirable - experience managing company social media presence platforms (e.g. LinkedIn)
• Desirable - basic design skills for creating communications and social media content

Personal Attributes

• Professional, approachable, and customer-focused
• Highly organised and proactive, with a problem-solving mindset
• Passionate about education and community development
• Proactive and able to work independently as well as part of a team
• Flexible and adaptable to changing priorities
• Collaborative and approachable, with a commitment to supporting colleagues and stakeholders
• Adaptable and resilient, capable of managing multiple priorities
• Commitment to continuous improvement and delivering high-quality services

Finance & CRM Manager (3-Month Contract) – Charity Sector

Location: Central London (Hybrid 2 days in office, 3 remote)** | Salary: £40,000 (pro rata)** | Full-time | Start: End of October

I am excited to be supporting a small, ambitious national charity improving lives and raising awareness of a common health condition. They’re seeking a capable and hands-on Finance & CRM Manager to join their friendly team on a three-month contract.

This is a varied role at the heart of the organisation — perfect for someone who enjoys autonomy and can hit the ground running. You’ll manage day-to-day finance operations, oversee the membership scheme, and ensure the supporter database runs smoothly.

Key responsibilities:

• Manage finance operations: ledgers, payment runs, reconciliations, VAT and Gift Aid.
• Oversee memberships and donor payments, ensuring excellent supporter service.
• Lead on CRM (ThankQ) management and reporting.
• Support website donation functionality and finance reporting.

About you:

• Strong experience in bookkeeping and financial management (Xero preferred).
• Confident using CRM systems, ideally ThankQ.
• Detail-oriented, proactive, and comfortable working independently in a small team.

This is a fantastic opportunity for an experienced finance all-rounder seeking a short-term, meaningful assignment in the charity sector.

If you have the above skills and experience and can start ASAP, please apply online today, I would love to have a conversation with you!

About the Role

This is a frontline supporter-facing role where compassion meets communication. You’ll:
Respond to supporter queries by phone, email and post, encouraging supporter engagement and raising awareness of the persecuted church.
Process donations and manage records in our CRM (Salesforce)
Pray with and for supporters
Support events, prayer meetings and campaigns
Collaborate with outreach teams to enhance the supporter journey

What We’re Looking For

A practising Christian, actively involved in a local church
Passion for Barnabas Aid’s mission and values
Warm communicator with excellent interpersonal skills
Organised, proactive, and tech-savvy
Previous supporter/customer service or telemarketing experience (ideal but not essential)

Why Barnabas Aid?

We’re a global Christian ministry providing practical help to suffering Christians in 100+ countries. You’ll be part of a friendly, mission-led team making a real impact.

Pray. Serve. Support.
#ChristianJobs #SupporterRelations #SwindonJobs #BarnabasAid #FaithBasedCareers #CharityJobs #CRM #Fundraising #CustomerService #ChristianMinistry

A little bit about the role 

Location: Hybrid, 2 days a week expected in our London Office. Those living outside the M25 can opt to not receive London Office Allowance and agree a more flexible office attendance pattern at offer stage.

The Academic Registry team, one of the sub-teams within programme management, is responsible for ensuring that participants’ academic  programme journeys are well-administered. The team are responsible for areas such as academic policies and processes (including for assessment and student records), along with several other operational aspects of Frontline’s academic provision, from attending and preparing data for examination boards or exceptional circumstances panels, to liaising with external markers.

The Academic Programmes Officer will work primarily as part of the Academic Registry, within Programme Management, to contribute to a first-class participant experience on the Approach Social Work programme. You will need to be flexible and adaptable in response to diverse requirements in the wider team through the academic year. A responsive and supportive standard of customer service is expected throughout, including at peak periods.

Some key responsibilities include:

• Coordinate assessments and preparation for exam boards, including managing marker allocations, deadlines and payments, and recording and communicating assessment outcomes
• Analyse feedback and other data to support the continuous enhancement of the Approach Social Work programme.
• Maintain accurate participant records, ensuring that all data is maintained and shared appropriately and in line with legal and regulatory requirements
• Build strong working relationships within Frontline and with external partners, e.g. in our university partner, to support effective collaboration

A little bit about you 

We are looking for someone who is committed to Frontline’s values and can balance support for participants with an understanding of the importance of agreed regulations and procedures in maintaining academic standards. You will be highly numerate and organised, with excellent attention to detail. Experience of working with student records in a higher education environment is highly desirable.

We have a fast-moving culture within the team and organisation, so we’re looking for someone who is who is well organised, details-focused and can use their initiative to do what works. You will have excellent communication skills, be able to build relationships with people and be willing to learn. There are lots of opportunities for growth and development in this role – and for the right candidate to make the role their own. 

If you feel you have the skills to make a real impact and contribute to creating lasting social change for children and families, we would love to hear from you. 

Important information

We have increased the diversity of Frontline’s workforce in the last 12 months, but we need to do more to have greater racialised minority representation in our senior roles. We know the value racialised minority voices bring and therefore, we are strongly encouraging applicants from these backgrounds to apply. We are also a disability confident employer and welcome applicants with disabilities.

We recognise that artificial intelligence (AI) such as ‘ChatGPT’ etc can be useful for applicants e.g. to shorten an initial draft, so we do not attempt to have an absolute ban on AI in applications. However we would caution applicants not to rely too much on AI in drafting answers to application questions. We want to hear your authentic voice arising out of your experience, and we will be looking for answers that use examples and experiences that are specific to you. You are more likely to be able to produce that kind of content yourself than an AI will.

This role is ineligible for sponsorship and so all applicants must have the right to work in the UK.

Are you ready for a new challenge?

We are looking for an excellent communicator who is able to motivate and empower others to join our experienced team supporting Unpaid Carers across Lewisham. The service supports people to improve their health and wellbeing, and access wider support that meets their needs.

This is a great opportunity to support local communities and work with Unpaid Adult Carers, Young Adult Carers and Young Carers, completing assessments to understand people’s individual circumstances and level of need. You will carry out home visits and community meetings, co-produce support plans, and develop effective relationships with Unpaid Carers, families, and professionals.

You’ll build on your local knowledge to signpost and facilitate access for Unpaid Carers to support services, including financial and benefit advice, housing, health and safety home systems, and leisure and social activities. You will also support the development of escalation plans so that Unpaid Carers are prepared for unforeseen circumstances that would impact negatively on ability to care.

This is a full-time role and applicants should have relevant personal or professional experience of working with Unpaid Carers and/or vulnerable adults or children in a relevant sector. You’ll need a practical understanding of barriers faced by Unpaid Carers, and an awareness of cultural differences and access to services. Experience of working in mental health or dementia services would be an advantage.

Be part of something amazing!

We offer our employees:

· Inclusive values-based environment

· Competitive remuneration package

· Workplace pension scheme

· Generous annual leave entitlement plus bank holidays

· Opportunities for hybrid working

· Benenden Health Care

· Death in Service Benefit

· Cycle to Work Scheme

· Employee Supported Volunteering scheme

· Development opportunities

· and more

Imago is committed to Safer Recruitment practices, and the post is subject to references and an enhanced Disclosure and Barring Service check.

Please either submit your CV with a short covering note or visit our website for full details.

Imago recognises that many people in our society experience discrimination or lack of opportunity for reasons that are not fair. We aim to create a culture that respects and values each other’s differences, and see these differences as an asset, as they improve our ability to meet the needs of the organisations and people we work with. We proactively seek to increase opportunities for inclusion, and celebrate diversity across our organisation and within communities.

Imago recognises its duty to safeguard and promote the welfare of the children, young people and adults at risk who access its services or with whom it comes into contact.

As a Project Coordinator at Mind of the Student, you’ll support the smooth planning and delivery of our mental health programmes in schools and the community. This role is ideal for someone early in their career with transferable experience from roles like sales, business support, education, customer service, or administration who’s now looking for meaningful work.

You’ll coordinate workshops, schedule sessions with schools and partners, manage enquiries, and ensure logistics run smoothly. You’ll also track programme progress, gather feedback, maintain accurate records, and support clear team communication. Strong organisation, attention to detail, and confidence using digital tools (email, spreadsheets, CRM systems) are essential.

We’re looking for someone proactive, dependable, and great at building relationships with school staff, partner organisations, parents, and volunteers. You’ll thrive in a busy environment, manage deadlines well, solve problems positively, and deliver high-quality work.

If you’re passionate about youth mental health and want to use your skills to make a real impact, we’d love to hear from you. This is a remote role with a monthly in-person team meeting in Romford, Essex.

Before applying, please read our Application Information Pack.

Good luck!

Are you an experienced administrator with a keen interest in mindfulness? Do you want to work in a compassionate environment where your contributions directly support people living with chronic pain, stress, and illness? If this sounds like you, we’d love to hear from you!

Breathworks is a global charity based in Manchester, offering mindfulness-based tools for managing pain, illness and stress since 2001. We're looking for a Training Coordinator to join our friendly and committed team, where your work will make a meaningful difference.

WHY WORK WITH US?

Breathworks have trained 900+ mindfulness teachers across 40 countries, who have taught Mindfulness-Based Pain Management (MBPM) to 120,000+ people.  During the pandemic we successfully moved most of our training online, improving access especially for people with health challenges. 

Our close-knit team offers a unique opportunity to make a tangible impact.  With a small office in central Manchester and colleagues working remotely throughout the UK, we serve a global community.  We work to embody mindfulness principles by acting with integrity and compassion in all that we do.  If you’re passionate about using your administration skills to make a meaningful difference, this could be the role for you.

ABOUT THE ROLE 

The Training Coordinator works closely with our Head of Training to administer the teacher training arm of Breathworks, a busy programme of events that is core to what we do.  A capacity to work quickly, methodically and mindfully is a must.  If you're ready to bring your brilliant administration skills to help people globally access the benefits of mindfulness and compassion training we would love to hear from you.  You will need to be an experienced administrator who is highly organised, great with people and with systems such as CRM databases, online learning platforms and content management systems.

An interest in mindfulness is essential, but you don't need to be an expert meditator (is there even such a thing?)  Download our full Role Description here to see if this role is for you.

WHAT WE OFFER 

At Breathworks, we believe in nurturing our team members, both personally and professionally. In addition to a salary of £26,227.50 FTE (pro-rated to £14,337.70 for 20.5 hours), we offer:

• Generous annual leave (7.6 weeks)

• Flexible working arrangements

• Free access to selected Breathworks mindfulness events (outside of work)

• Opportunities for training and continued professional development 

• A supportive, compassionate team environment

The successful applicant may work from our lovely city centre office in Manchester or remotely from home or a combination of both.  Being based in or near Manchester is helpful but not essential.

APPLY NOW

If this role excites you, we’d love to hear from you. Please see our full Role Description with details on how to apply.

Closing Date:  November 2nd 2025

CRM Associate Developer (Dynamics) 

Salary: £53,350 per annum

Location: Remote with occasional office attendance in Birmingham required' Office space in London also available.

Contract: Permanent, Full Time (35 hours per week) 

Start date: January 2026 

About the Role: 

Our client are passionate about making a positive difference. They’re now looking for a Dynamics CRM Associate Developer to join their team and help them achieve their mission. 

As a Dynamics CRM Associate Developer, you will play a key role in delivering high-quality CRM solutions using Microsoft Dynamics 365 and the Power Platform. This is a hands-on technical position focused on configuration, customisation, and solution implementation to support critical business processes. 

They’re looking for someone with proven experience in Dynamics 365 CE who can take full ownership of the solution lifecycle, from running workshops and gathering requirements to designing, building, and deploying robust applications. 

You’ll bring strong expertise in Power Apps, Power Automate, and Dataverse, and be confident troubleshooting and resolving intermediate to complex issues, including escalated service requests. 

. 

Your key responsibilities will include: 

· Configuring and customising Dynamics 365 CE (model-driven apps, Dataverse) to deliver business requirements 

· Building workflows, forms, views, business rules, and process flows using Power Platform tools, with a focus on scalability and maintainability 

· Translating business requirements into robust CRM features and delivering them to specification 

· Supporting documentation, testing, and deployment of CRM functionality 

· Contributing to structured release processes using Azure DevOps (or similar) 

· Troubleshooting and resolving intermediate to complex issues, including collaborating with support teams and taking ownership of escalated service requests. 

· Maintaining clear records of configuration and technical changes 

About You: 

The ideal candidate will bring: 

· Proven experience delivering solutions in Dynamics 365 CE and the Power Platform in a professional environment (not just personal projects or training exercises). 

· Hands-on expertise with Power Apps, Power Automate, and Dataverse, including building and deploying production-ready solutions. 

· Solid understanding of CRM security roles, data models, and solution configuration, with experience troubleshooting and optimising existing systems 

· Ability to work independently on assigned tasks and take ownership of deliverables, while collaborating effectively within a team 

· Strong communication and documentation skills, including writing technical specifications and user guides. 

· Experience engaging with stakeholders to gather requirements and provide solutions. 

· Excellent attention to detail and ability to manage multiple tasks effectively 

What they Offer: 

They believe in taking care of their people, and offer a great range of benefits, including: 

· 29 days annual leave plus bank holidays 

· A contributory pension scheme 

· Flexible hybrid working arrangement 

· Generous Life Insurance 

· Wellbeing days to support your mental health 

· A healthcare cashback scheme 

· Access to an Employee Assistance Programme 

· Working outside the UK (up to 30 days in a 12-month period) 

· Free on-site gym (Birmingham) 

· Enhanced maternity pay 

· A birthday voucher to celebrate your special day 

How to Apply 

They’d love to learn more about you! Please send us your CV and a short supporting statement (max 400 words) telling us why you’d be a great addition to our team. 

They value authentic applications, so please refrain from using AI-generated content. They’re interested in hearing your own words, experiences, and motivations — this helps us understand your genuine interest in the role and what makes you unique. 

If you need any adjustments to help you perform at your best during the recruitment process, please contact us and we’ll be happy to discuss them. 

Important Information 

We may close this role early if we receive a high number of applications, so please apply as soon as possible. 

They will only use the data you supply to us for recruitment purposes, and it will be held for twelve months. For further details, please see our Privacy Notice for Job Applicants on our vacancies page. 

Commitment to Inclusion 

We take diversity seriously and are committed to creating a workplace that reflects the communities we serve. Our values — We put people first, We support each other, We solve problems — underpin our vision to be a place where everyone feels welcome, respected, and empowered to bring their authentic selves to work. 

We use a blind recruitment system to ensure fairness. Personal details such as name, address, gender, ethnicity, sexual orientation, or educational institution remain hidden until shortlisting is complete. We warmly welcome applications from all backgrounds. 

Action Hampshire works with communities across Hampshire and beyond on innovative, impactful, asset based projects. We support communities to have their voices heard and to take action together. We support and partner with a range of voluntary community and social enterprise organisations to help make great things happen. We celebrate diversity and challenge inequalities. 

You will support the design, delivery, evaluation and resourcing of projects, by providing high-quality support and co-ordination as a member of several project delivery teams. This is a multi-faceted role, with opportunity to grow and develop. You’ll work across the organisation, involved in many different projects and collaborating with colleagues across the team. We would particularly welcome candidates with experience or an interest in energy advice, health inequalities, community research and supporting underserved communities and organisations.

You will be self-motivated and committed to delivering results in order to solidify Action Hampshire’s reputation as a trusted and impactful deliverer of funded projects and services. You will be committed to Action Hampshire’s values and have an understanding of, and an empathy with, the culture and values of the VCSE sector.

Joining a friendly and supportive team, you’ll be able to manage your own time and work both independently and collaboratively with colleagues, communities and partner organisations. There may also be opportunity to work on other innovative Action Hampshire projects. In this role you will be able to grow valuable experience of the voluntary sector and know you are making a real difference to people and communities across Hampshire.

There has never been a more exciting time to join our talented, expert and friendly team. Our senior leadership team is working to embed our new culture and ways of working, driven by our values of being bold, enterprising, informative, and empowering. We very much welcome applications from all members of the community, regardless of age, gender, sexual orientation, ethnicity, faith or disability.