Customer service management jobs

We are looking for a passionate and creative Head of Brand, Communications & Marketing to lead the next stage of our journey.

This is an exciting, strategic and hands‑on leadership role for someone who can confidently amplify our brand in the public sphere, drive meaningful engagement, and increase both supporter and beneficiary acquisition.

What You’ll Do

Reporting to the Director of Income Generation & Marketing and leading a small, high‑performing team, you will:

Brand, Communications & PR

• Lead and evolve Life’s brand strategy, ensuring clarity and consistency across all channels.
• Raise Life’s visibility with powerful campaigns that engage beneficiaries, supporters, volunteers and the public.
• Oversee media relations, PR activity, reputation management and crisis communications.
• Support and strengthen internal communications across the organisation.

Marketing Leadership

• Develop innovative marketing strategies that grow reach, impact and sustainability.
• Drive supporter and beneficiary acquisition through targeted, insight‑led campaigns.
• Use data, analytics and performance metrics to continuously improve marketing effectiveness.
• Provide inspiring leadership and development to the Marketing & Comms Team.

Digital Strategy

• Lead Life’s digital marketing approach, including SEO, paid social, PPC, email, content and inbound marketing.
• Create effective user journeys and optimise conversion rates through testing and analytics.
• Oversee engaging social media content and paid advertising campaigns.
• Ensure high‑quality digital design, content, and brand guardianship.

Website & Content

• Support the development of Life’s website, focusing on optimisation, content quality and user experience.
• Oversee high‑quality storytelling that reflects Life’s values and mission.

About You

You’ll be a confident, creative and strategic leader who brings:

• At least 5 years’ experience in digital marketing, communications or brand roles (charity sector experience desirable).
• Proven experience developing and delivering brand, digital and communications strategies.
• Strong understanding of digital marketing trends, analytics and audience insight.
• Excellent written and verbal communication skills.
• Experience managing budgets and leading a team.
• A warm, values‑driven approach aligned with Life’s mission of humanity, solidarity, community and compassion.

About Life: 

Life is a national pregnancy support charity that helps over 60,000 people a year. Through our services, we help people – whoever they are – to meet pregnancy or pregnancy loss with courage and dignity so they can flourish. 

Our services include:  

• Supported housing and community support   
• Counselling and skilled listening   
• Free pregnancy tests and baby supplies  

Our values :

All our work is underpinned by the following universal human values: 

• Humanity – All people are special and equal 
• Solidarity – We’re with you and for you 
• Community – We’re better together 
• Charity – Doing good for one another 
• Common good – Building a better world 

Information about the role: 

For further information, please see the attached job description. 

Salary: £40,000 – £44,000 per annum

Hours: 35 hours per week (part time considered)

Location: Remote

Benefits:  

At Life we are passionate about providing our employees with a supportive and engaging environment. As well as ongoing development and training, we offer our:  

• Generous holiday allowance, starting at 25 days per year, plus 8 Bank Holidays (pro rata for part time hours) 
• Birthday Leave  (applicable after 1 years service)
• Additional annual leave for long term service  
• Company Pension Scheme  
• Signed member of the Menopause Workplace Pledge 

Safeguarding and Equality: 

Life is committed to protecting all staff, volunteers and service users from harm of any kind. Life expects all staff and volunteers to share this commitment through our code of conduct.   

We are committed to ensuring diversity and equality within our organisation by encouraging applications from all backgrounds.  

All offers of employment will be subject to satisfactory references and appropriate screening checks. Life takes its obligation to protect the rights of children and vulnerable people very seriously; therefore, the successful candidate for this post will be also subject to extensive background checking, including an enhanced Disclosure and Barring Service check (DBS) which is paid for by the Charity.  

Corporate Partnerships Coordinator

We are seeking a highly organised Corporate Partnerships Coordinator to help deliver exceptional stewardship and engagement for corporate supporters.

Position: Corporate Partnerships Coordinator
Salary: £28,000 per annum
Location: Remote within the UK with occasional travel
Hours: Full time
Contract: Permanent
Closing Date: 5:00pm on Thursday 2nd April 2026. (We reserve the right to close the role early should a suitable applicant be found)
 

About the Role

This role plays an important part in supporting corporate partnerships and ensuring every partner feels valued and connected to the organisation’s work.

You will coordinate communications, manage administration and support events and engagement activities while maintaining accurate records and reporting.

Key responsibilities include:

• Supporting the delivery of stewardship plans for corporate partners
• Acting as a first point of contact for partner enquiries
• Drafting communications including partner updates and newsletters
• Coordinating partner events, webinars and engagement opportunities
• Maintaining accurate partnership records within the CRM system
• Supporting donation processing and partnership reporting
• Assisting with research and preparation for partnership proposals
• Coordinating meetings, agendas and internal team support

About You

You will be organised, proactive and comfortable working with multiple stakeholders while maintaining excellent attention to detail.

You will bring:

• Experience in supporter care, account management, customer service or administration
• Excellent written communication skills
• Strong organisational skills and attention to detail
• Experience working with CRM or database systems
• Confidence managing multiple tasks and priorities
• A proactive approach and professional manner

About the Organisation

This organisation works in partnership with Indigenous and local communities to protect rainforests and tackle the climate crisis. By supporting community led conservation and providing practical resources, they help protect vital ecosystems while strengthening resilience against environmental threats.

Other roles you may have experience of could include; Corporate Partnerships Assistant, Partnerships Coordinator, Fundraising Assistant, Corporate Fundraising Officer, Account Executive, Supporter Care Officer.

Please note this role is advertised by the recruitment agency acting for the client – Not For Profit People.

AMMF is the UK’s only charity solely dedicated to raising awareness of and funding research into cholangiocarcinoma (bile duct cancer).  The charity works closely throughout the UK with clinicians, healthcare professionals, researchers, policy makers, patients and their carers, as well as actively collaborating across Europe and globally.  

The role of the Fundraising Support and Admin Officer is to deliver high quality, responsive fundraising support across all areas of fundraising, and to drive forward AMMF’s fundraising activities, strategy and relationship development with supporters and funding partners, including the development and use of social media, and Microsoft Office, to achieve this.

It is expected the Fundraising Support and Admin Officer will develop an understanding of AMMF’s aims and objectives and its policies and procedures.

Tasks and Responsibilities:

1. Successfully co-ordinate and manage all fundraising activities – which include individual giving, digital fundraising, events, In Memory, legacy giving and online shop sales.
2. Support all aspects of contact with AMMF’s supporters and fundraisers, via social media platforms, the discussion groups and forums, email, including e-shots, mail and telephone.
3. Manage and maintain the fundraisers’ events diary.
4. Develop, maintain and manage a comprehensive database of supporters and fundraisers using a CRM system.
5. Manage and record all information relating to fundraisers’ activities, results and income, including recording Gift Aid.
6. Record, reconcile and provide accurate financial information to the CEO and trustees as required. 
7. Identify and progress fundraising opportunities to generate sustainable income.
8. Support the Head of Events and Campaigns with the delivery of fundraising campaigns, ensuring they are cost effective and maximise income.
9. Support the development of a fundraising and communication strategy.
10. Manage all aspects of the charity’s online shop.
11. Attend external AMMF networking, partner and fundraising events when required.
12. Attend the annual AMMF conference and fulfil duties as required.   
13. Produce ad hoc reports to support senior management team as and when required.
14. Carry out projects and/or any ad hoc tasks as required by the CEO and Head of Events and Campaigns.

General:

1.  Effectively communicate internally and externally, providing a professional and courteous service at all times.
2. Support team members, fundraisers, supporters and volunteers to be as effective as possible in their work for AMMF.
3. To be prepared to work flexibly, when required, to best meet the needs of the charity.
4. To participate in team meetings, training courses, events, and e-learning where required/appropriate.
5. Ensure that all administration associated with this role is delivered promptly, with particular focus on database management and communication with fundraisers and supporters.
6. Ensure all activities and actions comply with the General Data Protection Regulation (GDPR) and relevant charity Codes of Practice.

Person Specification:

Essential criteria

1. Previous experience and understanding of working within the charity sector and, in particular, of fundraising using a range of techniques including social media, and knowledge of fundraising platforms such as Justgiving, Enthuse, Benevity, Charities Trust, Much Loved, CAF. 
2. Competent with Microsoft Office, in particular Word, Excel and PowerPoint, and with emailing services such as Mailchimp, virtual meeting platforms Teams and Zoom, and social media platforms, Facebook, X, LinkedIn, Instagram, Bluesky, and Hootsuite.
3. Excellent organisational and time management skills.
4. To be sensitive to the areas of work AMMF is involved in.
5. Ability to motivate and enthuse colleagues, fundraisers and supporters.
6. Willing and able to work outside usual office hours to support external events where, when and if required.
7. Current driving license and access to /use of a vehicle (useful not essential).
8. To possess or achieve a satisfactory Disclosure and Barring Service (DBS) check.

Benefits:
Annual leave: 31 days including Bank Holidays

Pension

On-site parking

Please note this is a full-time, office-based position (37.5 hours per week). Applications for a four day week will be considered (Monday, Tuesday, Thursday and Friday), with salary offered on a pro rata basis.

Corporate Partnerships Fundraiser

£28,823 per annum WTE

37 hours per week

Farnham

Are you passionate about working for a charity that delivers exceptional care? A role with Phyllis Tuckwell gives you the opportunity to make a real difference to people’s lives every day.

We have an exciting opening for a full time Corporate Partnerships Fundraiser within our friendly and supportive Income Generation Team, based at our site in Farnham, Surrey. This role will see you working with a variety of businesses, large and small, local, national and even multinational companies across our catchment area. You will be helping companies to understand the impact of their support, using stories to engage with contacts at all levels and helping to support them with events, challenges, sponsorship and volunteering. You will have the opportunity to come up with new ideas to engage and build the support of our corporate partners. It’s a fun and varied role and no two weeks are the same, so you’ll need to bring lots of energy to the position!

We are looking to appoint an enthusiastic and passionate individual who is great at communicating and confident at building relationships with our corporate supporters as well as internally within Phyllis Tuckwell.

It’s an exciting time to join Phyllis Tuckwell as we prepare for moving back to our new hospice - and you can be a part of it.

About You

A successful Corporate Partnerships Fundraiser will:

• Have experience working within corporate charity partnerships or a commercial business development/account management environment with transferable relationship management skills
• Have the ability to work in a busy team, managing conflicting priorities and be adaptable to changing demands on your time
• Be a natural people person with strong communication skills to engage with a variety of corporate contacts at various levels within organisations on the phone, face to face and in written communications
• Have excellent presentation skills and present themselves professionally
• Have experience working with supporters/customers/volunteers to deliver exceptional service and support, with a solution-focused approach
• Be confident in managing your own time with the ability to work independently and proactively
• Enjoy building effective relationships with colleagues as part of a lively team
• Have a flexible approach to working hours as the role involves some evening and weekend working and be prepared to travel across the PT catchment area to maximise fundraiser support
• Possess a full driving licence and their own car

For a full list of essential requirements, please refer to the job description and person specification document.

About Us

We are based in Farnham, Camberley and Guildford, and provide bespoke, compassionate, palliative and end of life care for people living with an advanced or terminal illness, across West Surrey and North-East Hampshire.

Phyllis Tuckwell is a very special place to work.  Our staff make a real difference to the lives of our patients and their loved ones, providing outstanding care at a time that really matters.  Our Income Generation team members are pivotal in helping to raise funds to deliver our vital services, ensuring ‘every day is precious’ for our patients. 

The impact of our services on the lives of our patients and their families can be read about in the patient stories area of the website.

Phyllis Tuckwell is committed to creating a diverse and inclusive culture, with the principles of fairness and equality at its core.  We are an equal opportunities employer, who values and respects our employees’ unique knowledge, skills and experiences.  We warmly welcome applications from all sections of the community.  All appointments are made following a fair and equitable process, based on merit, job requirements and business need.  

We Offer:
Excellent Benefits

• Six weeks paid holiday plus public holidays
• Phyllis Tuckwell Group Personal Pension Plan (matched contributions up to 7.5%)
• Health Cash Plan Scheme
• Employee Assistance Programme
• Staff Benefit Scheme
• Blue Light Discount Card

Excellent Career Development

• Skill Development and Training
• Internal Mobility and Career Progression
• Professional Growth
• Upskilling

A Great Place to Work

• Equal Opportunities employer
• Flexible hours and flexible working
• Supportive colleagues
• 97% of our staff are proud to work for Phyllis Tuckwell*

*Phyllis Tuckwell Birdsong Hospice staff survey 2023

For further information regarding the role or to arrange an informal visit please contact Eleanor Stanley.If you are unable to apply on-line or have any questions about the recruitment process, contact HR.

Closing date for receipt of applications: Tuesday 31st March 2026

Interviews to be held: Tuesday 14th April 2026

We reserve the right to close the role ahead of the closing date should sufficient applications by received. Your early response is therefore encouraged.  Please note that we do not hold a sponsor licence and therefore are unable to provide visa sponsorship.

This post is subject to an enhanced Disclosure and Barring Service check.

NO MEDIA OR AGENCIES

There when it matters

About the role:

The Regional Fundraiser is responsible for delivering sustainable net income through a variety of income streams across a hospice catchment area in line with fundraising strategy.

The post holder delivers locally tailored activity, building and maintaining strong relationships with supporters, community groups, businesses and volunteers to grow income and engagement.
Working closely with the Regional Fundraising Team Manager and colleagues, the role contributes to planning, delivery and mitigation across key income streams.

As an ambassador, representing the charity within the local community, promoting collaboration across hospice, retail and fundraising teams.
The role ensures excellent supporter stewardship, accurate data management and compliant fundraising practice.

Through excellent supporter care, compliant practice and flexible cross-team collaboration, the Regional Fundraiser drives net income and supports the long-term sustainability and reputation of Sue Ryder.

About you:
• Experience of using a fundraising CRM to manage activity.
• Ability to contribute to a collaborative team culture
• An excellent networker, capable of developing relationships with people from a wide variety of backgrounds.

Essential Criteria
• Experience of successfully delivering activity in line with fundraising strategy.
• Experience of delivering net income, ideally across a variety of income streams including corporate, in memory, events (third-party and staff led) high value (£5k+), community groups and volunteer-led activity.
• Experience of forming, nurturing and maintaining relationships within local communities including individuals, groups and associations to deliver growth in income

Sue Ryder is here to make sure everyone approaching the end of their life or living with grief can access the support they need. There is no one size fits all when it comes to how we cope and the help we need, but with our support, no one has to face dying or grief alone.

Benefits
• Company pension scheme
• 27 days holiday - rising to 33 with length of service plus bank holidays
• Enhanced maternity and paternity pay
• Enhanced sick pay
• Employee Networks - LGBTQ+, Ethnic Diversity and Equality, People with Disabilities, and Women and Non Binary Individuals
• Staff discount of 10% on new goods online
• Structured induction programme and learning and development opportunities.

We actively encourage applications from people from all backgrounds to help us to provide the best possible experience for the people who use our services and continue to make Sue Ryder a great place to work, and attract and recruit the best, most diverse workforce possible.
We are particularly interested in increasing applications from the global majority, LGBTQIA+ and people with disabilities as they are currently underrepresented in our organisation.

For more information on our Equity, Diversity and Inclusion work, please visit our website.

If you want more than just a job, we want you.
Join the team and be there when it matters.

Fixed-term contract for four months

Hybrid - within commuting distance of one of our campuses

Join the National Institute of Teaching (NIoT) and help more great future teachers take their next step into Initial Teacher Training (ITT). We believe teaching is a fundamental societal good, a privilege and a responsibility, and we’re looking for someone who shares that belief and can turn it into outstanding candidate support.

As ITT Recruitment Coordinator, you’ll proactively contact people who have submitted an Expression of Interest, provide clear guidance on routes, eligibility and timelines, and help them overcome common barriers to applying. You’ll triage enquiries against subject and regional need, and work closely with regional teams to ensure candidates are supported at the right time, in the right place.

The ideal candidate will have experience in recruitment, admissions, outreach, customer engagement or advisory roles and be confidence using data and systems to track interactions and outcomes.

Please note that occasional evening work may be required to liaise with candidates outside normal working hours.

Benefits:

• Generous annual leave – 27 days’ holiday a year (plus 8 bank holidays), rising to 33 days after five years’ service.

• Flexible working – we offer flexible start and end working times, with hybrid working in place for all roles.

• Pension - Entry to the Local Government Pension Scheme.

• Salary-sacrifice schemes – we offer salary sacrifice schemes for bikes, cars and tech!

• Lifestyle benefits – We offer discounts on gyms, cinema, retail and much more!

• Parenthood leave – We offer above the statutory minimum for maternity, adoption and paternity leave.

• Working environment – We have a stimulating, supportive and rewarding working environment with a dedicated team of like-minded professionals. 

• Support: Our Employee Assistance Programme (EAP) provides confidential support for employees on personal or work-related matters. 

• Development: We fully support the development of our staff and ensure that you have a high level of continuous professional development.

We think a wide range of different work and educational experiences could support you to be successful in this role. We encourage applications from all backgrounds, communities and industries, and are committed to employing a team that has diverse skills, experiences and abilities. 

If you have any queries about this role, please contact our recruitment team.

For more information and to apply, please visit our vacancies page.

Closing date: 4.00pm on Sunday, 29 March 2026.

Interview date: Thursday, 2 April 2026.

Please note, we reserve the right to close this vacancy early if we receive a high volume of applications.

This post requires a satisfactory enhanced disclosure from the Disclosure and Barring Service (DBS) with a Children’s Barred List Check and Occupational Health Check is required as a condition of employment.

Join our Interserve National Office team based at St John's House, the historic home of the 'Call the Midwife' sisters. Interserve is committed to working cross culturally amongst the peoples of Asia and the Arab World.

We are looking for a personable Finance Admin Assistant to join our small friendly team. You will carry out; 

• Various office and supporter database tasks as well as taking donations over the telephone from supporters 

• A range of daily core finance tasks such as accounting for daily receipts, Stewardship and other Charity Card donations. 

• Daily account reconciliations for bank accounts and manage all incoming enquiries from supporters and potential supporters 

You will need to have a passion for Interserve’s vision and mission as well as at least 2 years experience in a finance or administration role. Experience of using an accounting system or database and IT skills are essential, along with effective administration skills and the ability to handle confidential information sensitively. 

Benefits

• In return, our National Office offers a welcoming, prayerful community, with a commitment to supporting staff wellbeing and flexible working arrangements. 
• Salary is £23,369.77 for 0.8FTE for 4 days per week (£29,212.21 FTE) . 
• The role is a hybrid between home and office working, with a minimum one day per week attendance at the National Office in Birmingham and a further day per week for at least the induction period.

Interviews will take place at our National Office in Birmingham on Monday 13th April 2026 

Please follow the link to our website for further application details.  Send a completed application form, CV, and covering letter.

Interserve is committed to safeguarding and promoting the welfare of children and adults at risk and expects all within the Interserve community to share this commitment. DBS certificates will be required for all workers. 

#Finance #Finance Admin #Finance Assistant #Finance Adminstration #Finance Aminstrator #Finance Assistance #Finance

There when it matters

About the role:

The Regional Fundraiser is responsible for delivering sustainable net income through a variety of income streams across a hospice catchment area in line with fundraising strategy.

The post holder delivers locally tailored activity, building and maintaining strong relationships with supporters, community groups, businesses and volunteers to grow income and engagement.
Working closely with the Regional Fundraising Team Manager and colleagues, the role contributes to planning, delivery and mitigation across key income streams.

As an ambassador, representing the charity within the local community, promoting collaboration across hospice, retail and fundraising teams.
The role ensures excellent supporter stewardship, accurate data management and compliant fundraising practice.

Through excellent supporter care, compliant practice and flexible cross-team collaboration, the Regional Fundraiser drives net income and supports the long-term sustainability and reputation of Sue Ryder.

About you:
• Experience of using a fundraising CRM to manage activity.
• Ability to contribute to a collaborative team culture
• An excellent networker, capable of developing relationships with people from a wide variety of backgrounds.

Essential Criteria
• Experience of successfully delivering activity in line with fundraising strategy.
• Experience of delivering net income, ideally across a variety of income streams including corporate, in memory, events (third-party and staff led) high value (£5k+), community groups and volunteer-led activity.
• Experience of forming, nurturing and maintaining relationships within local communities including individuals, groups and associations to deliver growth in income

Sue Ryder is here to make sure everyone approaching the end of their life or living with grief can access the support they need. There is no one size fits all when it comes to how we cope and the help we need, but with our support, no one has to face dying or grief alone.

Benefits
• Company pension scheme
• 27 days holiday - rising to 33 with length of service plus bank holidays
• Enhanced maternity and paternity pay
• Enhanced sick pay
• Employee Networks - LGBTQ+, Ethnic Diversity and Equality, People with Disabilities, and Women and Non Binary Individuals
• Staff discount of 10% on new goods online
• Structured induction programme and learning and development opportunities.

We actively encourage applications from people from all backgrounds to help us to provide the best possible experience for the people who use our services and continue to make Sue Ryder a great place to work, and attract and recruit the best, most diverse workforce possible.
We are particularly interested in increasing applications from the global majority, LGBTQIA+ and people with disabilities as they are currently underrepresented in our organisation.

For more information on our Equity, Diversity and Inclusion work, please visit our website.

If you want more than just a job, we want you.
Join the team and be there when it matters.

Purpose of the role:

The Energy Advice Coordinator will provide essential advice to people affected by spinal cord injury who are struggling with, or at risk of fuel poverty, helping them to improve their situation while recognising and responding to the unique challenges that spinal cord injury can bring. They will manage a caseload offering practical solutions, whilst developing referral pathways to connect them with relevant services to improve their energy efficiency and reduce their fuel costs.

The role will also lead the development of knowledge and skills across Back Ups’ staff and volunteer teams, developing easy to use resources and an understanding of when and how to escalate cases for more in-depth advice. They will work closely with sector charities and advice organisations to ensure a high quality of seamless support while creating a lasting legacy for people affected by spinal cord injury.

RESPONSIBILITIES:

• To provide impartial advice to householders on the telephone, at events or online group events.
• Make use of internal and external referral systems to ensure clients’ needs are met;
•  Respond to enquiries from the public, local authority staff, private and voluntary sectors or installers and, where appropriate, redirecting them to members of staff or other agencies;
• Maintain quality of advice and information as required
• Work with the wider Back Up team to create resources to support people affected by spinal cord injury, both digitally and physically.
• Work with Back Up’s services team to embed and deliver group based online advice sessions in our support groups and course modules.
• Develop and lead a programme to ensure Back Up’s services staff and volunteers develop a baseline of knowledge that enables them to identify and provide basic information to people affected by spinal cord injury around energy efficiency.
• Conduct thorough assessments of clients' energy needs and identify potential solutions and further sources of support through telephone-based support.
• Provide tailored advice on energy-saving measures and support schemes to the caseload.
• Work collaboratively with local authorities, energy providers, and other relevant organisations to ensure comprehensive support for those in the caseload.
• Educate people affected by spinal cord injury on energy efficiency and ways to reduce their energy consumption.
• Maintain accurate records of all interactions and support provided, ensuring confidentiality and compliance with data protection regulations.
• Support the project manager with the development, delivery, and evaluation of the energy advice project.
• To maintain up to date, working knowledge of sustainable energy matters, affordable warmth, renewable energy, water heating and usage.
• At all times, ensure that advice service and activity are in line with the requirements of the project;
• Effectively utilise existing sources of data to identify suitable opportunities to meet customers’ needs.
• Stay up to date with relevant policies, schemes, and best practices related to fuel poverty and energy efficiency
• To develop and implement partnerships and referral routes that support people affected by spinal cord injury with relevant energy advice.
• Liaise with organisations to develop partnerships by utilising appropriate resources and support mechanisms;
• Represent Back Up at various partner meetings;
• Develop and maintain effective operational partnerships with key delivery agents and stakeholders.
• Monitor and report on the impact of interventions and support provided.

General

• Take responsibility for ensuring communications are in line with GDPR.
• Ensure that you work within Back Up’s policy framework.
• Carry out any other tasks that may be within the scope of the post to ensure the
• effective delivery and development of the service.

 The above list is not exclusive or exhaustive, and the post holder will be required to undertake such duties as may reasonably be expected within the scope of this role.

PERSON SPECIFICATION:

Essential:

• Minimum of 1 years' experience in a similar role, ideally within Energy Advice or similar area.
• City & Guilds Energy Awareness 6281-01 or the ability to achieve this.
• Willingness to undertake mandatory training and development opportunities as required.
• A keen interest in energy issues and concerns currently facing energy consumers.
• An enthusiastic attitude, patience and empathy to support people with the issues they are facing and the ability to assess individual situations and provide practical and effective solutions.
• To be non-judgemental and respect views, values and cultures that are different to your own.
• The ability to prioritise your own work and meet deadlines.
• Demonstrable experience of providing Information advice and support, preferably withing the energy advice sector.
• Experience of working with both groups and individuals to provide support.
• Experience of delivering/facilitating training workshops.
• Experience of managing own projects and working to targets and deadlines.
• A good understanding of evaluation and confidence in gathering feedback data to measure impact.
• Excellent verbal and written communication skills, with the ability to explain complex information in a clear and accessible manner.
• IT/digital skills including ability to use Microsoft packages and a willingness to learn new packages as required.
• Able to build excellent relationships with a range of stakeholders
• Strong attention to detail and the ability to record information effectively.
• Flexible and can respond professionally to changing briefs, deadlines and priorities.
• Flexibility to work occasional evenings and weekends as required.

Desirable:

• Personal or professional knowledge of disability, particularly spinal cord injury.
• Demonstrable experience of providing Information advice and support within the energy advice sector.

We have an exciting opportunity for an experienced Salesforce Administrator to play a key role in the next phase of our organisation-wide Salesforce rollout. Having successfully implemented Salesforce for donor management, we are now expanding the platform to support our international field operations. 

Working as part of our International Salesforce team, you will configure a brand‑new Salesforce NPC platform, integrate it with our existing NPSP donor system, and provide day‑to‑day support to users across 18 countries. You’ll be a Salesforce product champion - triaging support tickets, delivering configuration changes, supporting testing, and helping drive continuous improvement across the organisation. 

This is a highly collaborative role, working closely with our Salesforce Developer & Product Owner, Project Manager, and stakeholders around the world. Occasional travel to our London office and internationally may be required. 

About you 

You are a certified Salesforce Administrator with strong experience building and configuring Salesforce from scratch. You’re a confident communicator, an excellent problem solver, and comfortable supporting and training users in an international environment. Experience with NPSP and / or NPC is required. You must be a fluent English speaker with the right to work in one of the following countries: UK, Albania, Bosnia-Herzegovina, Bulgaria, Denmark, Germany, Moldova, Netherlands, Norway, Romania or Ukraine. 

About us 

Mission Without Borders is an international Christian organisation working with poor and marginalised families and children across Eastern Europe. We support communities through practical, emotional, and sustainable development initiatives - serving people regardless of religion or ethnic background. 

Rewards and benefits 

• Up to 30 days annual leave plus bank holidays 

• Pension scheme 

• Flexible working, with occasional travel 

Help develop a new international Salesforce platform, transforming the lives of families, children, and communities in Eastern Europe. Working with 18 countries, this is a real opportunity to make a difference. 

We are looking for resilient and dedicated people to join our new specialist high risk domestic abuse service as Independent Domestic Violence Advocate's (IDVA).

As a new service, we have 4 x full time IDVA positions available. These posts are initially offered on a fixed-term basis for one year, with the potential for extension subject to future funding. These roles are full time, working a hybrid with two days per week expected to work from our centrally located office in Boscombe. Due to the nature of the role, the successful applicants would be expected to travel regularly across the Dorset county.

Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?

Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?

If yes, then we'd love to hear from you…

What we offer

At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:

• Flexible Working Options: Including hybrid working.
• Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
• Birthday Leave: An extra day off for your birthday.
• Welcome Bonus: £500 on successful completion of probation period.
• Pension Plan: 5% employer contribution.
• Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
• Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
• Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
• Wellbeing Support: Employee assistance programme and wellbeing support.
• Inclusive Networks: Access to EDI networks and colleague cafes.
• Sustainable Travel: Cycle to work scheme and season ticket loans.
• Career Development: Ongoing training and support with opportunities for career progression.

About the Role

As a IDVA you will provide high quality support to victims of domestic violence and abuse. You will deliver and provide support in five key areas to support victims to:

• Feel safer
• Feel informed about their rights and the criminal justice system
• Feel listened to and heard
• Be able to implement healthy coping mechanisms
• Be connected with services who are available to help them

Key Responsibilities:

• You will provide appropriate non-therapeutic support to victims of domestic abuse via their preferred contact method.
• Undertake needs and risk assessments to develop tailored individual safety and support plans to address the specific needs of the victim.
• Use a bespoke case management system to maintain accurate and confidential record keeping and contribute to the collection of outcomes.
• Liaise with the police, social services, CPS, and other agencies on the client's behalf, with the client's consent maintaining confidentiality
• Provide information to victims to enable them to make informed choices about their future options. Ensuring that the voices, needs, rights and legal entitlements of older people are heard and understood by all individuals and organisations.

About You:

Ideally, you will hold an approved and accredited IDVA qualification (or you must be willing to work towards one)

You will need:

• A strong understanding of domestic abuse and violence and the impact this has on victims.
• Experience of working with victims of crime (preferably domestic abuse) including completing risk assessments and safety planning
• Experience of managing a caseload and keeping clear case management records.
• Experience of adapting communication styles to be able to effectively communicate.
• An understanding of trauma informed practice and how to implement this within your work
• A through understanding of the criminal justice system and the Victim's Code
• An understanding of confidentiality, safeguarding and other legal requirements
• Good IT skills including experience with working within bespoke case management systems and using Microsoft Office Packages.
• Organised and methodical approach to work with the ability to plan, prioritise and organise workload

This role involves regular travel and due to the location, a driving license and access to a vehicle is considered an essential requirement. If you are unable to drive because of a disability, please indicate this in your application in your personal statement so we can explore the feasibility of alternative arrangements.

About Us:

Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.

As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible

Greenpeace is a movement of people who are passionate about defending the natural world from destruction. Their vision is a world where everyone has equal access to clean air, water, and energy; where the nature we love is protected, precious habitats are restored and communities are united by ambitious climate action.

Greenpeace UK’s mission is to halve emissions and restore biodiversity by the end of this decade in a fair and equitable way. Their three-year plan outlines how Greenpeace UK (GPUK) is going to play a vital role in getting there.

The Key Relationships programme sits at the heart of Greenpeace UK’s fundraising, securing the philanthropic investment that powers its campaigning work. The team raises around £15–16 million annually from major donors, trusts and foundations, and legacies, contributing significantly to the organisation’s wider fundraising income of approximately £37 million.

We are now seeking a Deputy Head of Major Gifts to play a pivotal role within this high-performing and evolving team. This is a newly created position, designed to increase capacity and support ambitious income growth, with significant scope for the successful candidate to shape and define the role.

Blending trusts and foundations with high-net-worth individual fundraising, this role will focus on building and stewarding a mixed portfolio of donors while strengthening Greenpeace UK’s climate philanthropy. It is a highly donor-facing position, suited to someone who thrives on relationship building and is motivated by the opportunity to drive meaningful income in support of urgent environmental change.

This is an exciting moment to join Greenpeace UK. Following a period of organisational change, this is a newly created role which will enable Greenpeace UK to meet ambitious growth in income and unlock opportunities to grow funding for climate campaigns in particular.

As Deputy Head of Major Gifts, you will:

• Manage a portfolio of major donors, trusts, and foundations giving £100,000+, cultivating, soliciting, and stewarding long-term partnerships
• Personally secure six- and seven-figure gifts in support of Greenpeace UK’s strategic priorities
• Play a key role in strengthening Greenpeace UK’s climate philanthropy
• Develop and deliver compelling funding propositions aligned with Greenpeace’s strategic priorities
• Build and deepen relationships with key funders and prospects, increasing external engagement and visibility
• Contribute to prospecting strategy, identifying and progressing new opportunities across both T&F and HNWI audience
• Work collaboratively across fundraising, campaigns and communications to deliver integrated, high-impact fundraising approaches
• Act as a senior member of the team, contributing to planning, strategy and a strong, collaborative team culture

This role would suit a relationship-led fundraiser ready to step into a broader, more strategic position, or an experienced manager looking to deepen their impact across major gifts. You will thrive in a role with significant autonomy, confident operating in a fast-evolving environment and shaping both your own portfolio and the wider programme.

Essential skills and experience:

• A strong track record in high-value fundraising, across trusts & foundations (including family foundations) AND major donors
• The ability to work across a blended T&F and HNWI model, regardless of your core specialism
• Personally securing six-figure gifts from T&Fs and major donors
• Experience managing a portfolio of donors and funders within a complex, values-driven, or global organisation
• Proven success engaging senior stakeholders, including Board members, and philanthropic networks
• A proactive, self-starting approach, with the ability to shape a new role and drive activity forward
• Effective collaborator, able to work seamlessly across fundraising, campaigns, and international teams
• A commitment to Greenpeace’s mission, values and independence

Desirable:

• Experience of securing 7-figure gifts from trusts & foundations and/or major donors
• Experience in capital campaign fundraising and cross-market collaboration
• Experience of climate or environmental philanthropy

Diversity and Inclusion

Greenpeace UK recognise the value in having a diverse workforce, as well as the importance of creating equal opportunities for all. Applications are welcomed and encouraged from people of all backgrounds.

Applications are particularly encouraged from people of colour, disabled people, and people who identify as working class now or in the past.

Candidates will be selected based on how well they meet the criteria for the role and all applicants will be treated fairly throughout the recruitment process. 

If you have any specific requirements which would enable you to participate in the recruitment process more fully, in particular if these relate to a disability or access issue, please see page 11 of the applicant pack for contact details. If you require the job pack in a different format, please get in touch and we will happily provide you with one.

Anti-racism and inclusion commitments

Greenpeace UK wants its team to reflect the diversity of the communities it works alongside. It is committed to fairness, inclusion, and challenging discrimination and oppression in all its forms.

The environmental sector still has further to go when it comes to representation. Greenpeace UK has published ambitious race representation targets and, through its Anti Racism Plan, is working proactively to achieve stronger representation of people of colour, particularly within leadership positions.

As part of this commitment, a Guaranteed Interview Scheme (GIS) is being piloted. Greenpeace UK aims to offer an interview to everyone who opts into the scheme and meets the essential criteria. Guaranteed interview applications will be processed by QuarterFive and shared only with the Greenpeace UK recruiting manager and HR team.

If you identify as a person of colour and meet the essential criteria for the role, you can choose to opt in to the Guaranteed Interview Scheme via the link on page 2 of the applicant pack.

Don’t meet every single requirement? Research shows that women and people of colour may hesitate to apply unless they meet every area of the person specification. If you’re excited about this role but don’t meet all the criteria, you are encouraged to apply.

Employee benefits

Benefits include: 

• 25 days annual leave for full-time staff, with additional leave accrued according to length of service up to a maximum of 32 days
• Once a month, all Greenpeace staff take an organisational ‘breather’ day where the office closes with no expectations of output on these days
• Office closure normally occurs between Christmas and new year and staff are not required to use annual leave to cover this period
• Employer pension contribution of 8.5% of basic salary, provided employees contribute at least 3%
• Interest free season ticket loan, or a tax efficient bicycle loan
• Life assurance scheme (4 x annual salary)
• Employee Assistance Programme that includes access to free confidential advice with a qualified counsellor

Are you a brilliant communicator and collaborator who loves getting into the nitty-gritty of logistics and organisation? Join a passionate team working to end inequality in education through the power of Classics.

We’re looking for a Fundraising and Events Officer to help devise, organise and deliver a variety of events, seek sponsorship opportunities and grow our membership base. From managing systems and data to coordinating logistics and analysing results, every day can be a little bit different. You will be the first point of contact for many of our event attendees, donors and supporters and will enjoy building relationships and improving and maintaining systems to ensure that people have a positive interaction with Classics for All.

Diversity and inclusion

As a social mobility charity, being inclusive is a fundamental value of Classics for All. We welcome applications from all eligible people and are particularly keen to receive applications from those who are from communities that are less represented within the Classics community, such as those from minoritised ethnic backgrounds and those with disabilities.

It does not matter if Classics was offered at your own school, and you do not need to be a classicist to join our team – there are no Latin tests!

About us 

CASPA encourages autistic pride and supports autistic individuals to have fun, learn life skills, and make safe and inclusive community connections. 

Our vision is to build a society in which autistic individuals feel understood and empowered to be their full self and live their best life. Our values are: 

Acceptance – We are inclusive and celebrate our differences. 

Support – We are supportive, caring and kind. 

Community – We connect people and build community. 

Trust – We earn trust and create safety. 

Communication – We listen to others and communicate honestly. 

About the role 

We are looking for an experienced Operations Officer to join our HR and Operations team.

You’ll help CASPA run smoothly, grow and adapt while supporting our neurodiverse community. 

What you’ll do: 

• Help deliver important infrastructure projects. 

• Make sure day-to-day operations run efficiently. 

• Keep processes running smoothly so our teams can focus on supporting our members and staff. 

• Bring a strategic focus on accessibility and a great user experience for everyone. 

Salary Band: £27,300 - £30,030 per annum FTE (Depending on experience)
Contract Type:  12 month fixed-term contract 

Reports to: Chief Operating Officer 

Working Pattern:21 - 28 hours per week. 

Location: Oakley House, Bromley (Mondays and Tuesdays). Remote working (Wednesdays to Fridays). With frequent travel in Bromley, as required. Potential attendance may be required at events and meetings outside regular working hours on an ad hoc basis. 

About you 

We’re looking for someone who is 

• Resilient and solution-focused 

• Able to work independently and as part of a team 

• Proactive and people-focused in communications with colleagues and staff 

• Takes pride in delivering high-quality work 

• Eager to learn and develop in the role 

You are also someone who shares our way of working: 

Committed – We are committed to CASPA’s mission and our work. 

Learning – We share knowledge, learn from others to grow our skills, and support others to grow. 

Proactive – We take action, problem solve and “muck in” where needed. 

Organised – We plan and manage our time, tasks and responsibilities. 

Optimistic – We think positively, encourage fun, and promote autistic Pride. 

We are an Equal Opportunities Employer committed to fostering a diverse and inclusive workplace where everyone feels valued and respected. 

We are keen to attract those with lived experience of autism. We encourage applications from individuals of all backgrounds, including ethnicity, religion, gender identity, sexual orientation, age and disability.