Customer service manager jobs in hampton court, greater london

Location: hybrid working - a minimum of one day per week in our Aldgate, London head office

Annual leave: 33 days (plus eight bank holidays)

Benefits:

• enhanced maternity, paternity and adoption leave, and shared parental pay
• family-friendly policies
• 8% employer pension contribution (Aviva) 
• free health cashback plan (Medicash): employee cover plus up to four dependent children
• 24/7 virtual GP access (UK registered), plus access to Best Doctors
  free, confidential employee assistance programme (Medicash)
• access to a wellbeing app
• flexible working options including hybrid working, flexible working patterns such as part-time, compressed hours, and more*
• learning and development opportunities including bespoke training and access to LinkedIn Learning)
• commitment to employee health and wellbeing.
• we have a Menopause Friendly accreditation and are a Disability Confident employer

Background

Every three minutes someone in the UK develops dementia: a progressive and complex condition that can be devastating for the whole family. One in two of us will be affected by dementia in our lifetime, either by caring for someone with the condition, developing it ourselves, or both.

Dementia UK is the specialist dementia nursing charity that is there for the whole family. Our specialist nurses, known as Admiral Nurses, provide free, expert advice, support and understanding to help families care for their loved one. Every day, Admiral Nurses help families up and down the country to have the best life possible, for as long as possible.

About the role

Join our passionate Community Fundraising team and play a vital role in delivering exceptional support to our incredible community supporters. You’ll be the first point of contact for our bronze level supporters, providing warm, responsive and inspiring stewardship that helps them maximise their fundraising efforts and feel truly valued

As the Community Fundraising Assistant, you will oversee a growing caseload of supporters, combining automated supporter journeys with personalised touchpoints to deliver an outstanding experience. Working closely with Regional Fundraisers and the Community Fundraising Executive, you’ll ensure high-value supporters are identified and seamlessly handed over, while nurturing long-term relationships with our wider fundraising community.

Additionally, you’ll lead on key administrative processes and systems, including the implementation of our new CRM platform launching in September 2025. You will produce regular reports on marketing activities and stewardship performance, monitor financial and non-financial KPIs, and ensure accurate supporter database records in line with Dementia UK’s policies and processes.

To succeed in this role, you will bring experience in building positive relationships in a fundraising or customer facing setting, with an understanding of utilising databases effectively. You will have strong attention to detail and demonstrate proficient IT literacy including Office 365 applications.

If this sounds like you, join us now and be part of a team dedicated to making a real difference in the lives of those affected by dementia.

We would love to hear from you! If you would like to find out more about the role, or have any queries, please get in touch.

Our culture

In addition to a competitive salary and a generous benefits package, we truly value our people. It’s important for us to create a working environment that looks after our workforce to support them in achieving their full potential. You will become part of a diverse and dedicated team who are supported to use and develop their skills. We recognise and value the key role you will play in delivering our strategic plans for the benefit of those living with dementia.

Our staff have a voice. Representatives from different roles and levels across the organisation positively contribute to and lead on our working groups around health and wellbeing, menopause, and equity, diversity and inclusion.

Dementia UK is proud to welcome everyone. We aim for a truly inclusive culture with talented, diverse teams that represent a variety of backgrounds, perspectives, and skills. We celebrate difference and individuality and encourage everyone to join us and be their whole selves always.

Dementia UK is a Disability Confident Employer. If you’d like support to make an application, contact us.

This role will be subject to a Basic DBS check.

By applying to join Dementia UK, you acknowledge that in the event you are successful for the role, any offer and your ongoing employment will be conditional on you having or obtaining the right to work in the UK.

*Please note that any decision on flexible working is based on business needs 

When you apply for a job at Dementia UK, we will collect certain information about you to process your application and assess your suitability for the role. Further details can be found in our privacy notice.

Do you want to shape the future of a global scientific community tackling the world’s biggest health challenges? Join us in strengthening our community and ensuring our members feel informed, connected, and valued. We’re looking for a proactive Membership and Grants Officer to lead the operational delivery of our membership journey and grants programmes — supporting a vibrant network of researchers, educators, clinicians and more. In this key role, you will deliver exceptional service, strengthen relationships, and share data-informed insights that drive change.

Your role will include:

• Managing membership processes (applications, renewals, enquiries)
• Strengthening how we use our CRM (Microsoft Dynamics) to support insight and engagement
• Leading monthly and annual reporting to identify trends and improve experience
• Overseeing grant schemes from application to post-award
• Contributing to engagement projects aiming to support membership growth and retention

About you:

• Excellent organisational and communication skills
• Experience using CRMs for reporting and record management
• Strong attention to detail, with the ability to work independently and manage multiple priorities
• A proactive mindset and confidence working with internal and external stakeholders
• Experience in a membership organisation or managing small grants (desirable)

Why join us?
As part of a small, collaborative team, you will have the opportunity to take ownership of key processes, and develop your skills in a supportive environment. You will be able to take advantage of flexible hybrid working (2 days in our London office), and excellent benefits, including private medical insurance and enhanced pension contributions.

How to apply
To apply, please send your CV and a covering letter outlining how your experience aligns with the role.

PLEASE DO NOT APPLY IF YOU DO NOT HAVE THE RIGHT TO WORK IN THE UK. We do not offer sponsorships.

Closing date: 
The closing date for applications is 22 August however we reserve the right to conduct interviews as suitable candidates apply, and to close this advert at any time once sufficient applications have been received.

Supporter Services Assistant
Location: Wenlock Road, London, N1
Contract Type: Full-time, Permanent (subject to completion of 3-month probationary period)
Salary: £27,040 per annum
Application deadline: 1st September 2025

About the Role

We’re looking for a proactive and friendly Supporter Services Assistant to join our dedicated Fundraising Operations team at the Disasters Emergency Committee (DEC). You’ll be the first point of contact for DEC supporters and the wider public, providing responsive, respectful and professional care that reflects our values.

If you’re highly organised, people-focused, and eager to work what can be at times a fast-paced humanitarian environment, this could be the ideal opportunity for you.

 ***Please download the job description for full details***

About You

You are a strong communicator with excellent attention to detail, who thrives on delivering great service and ensuring data accuracy. You enjoy working in a team and have the self-motivation to manage your own workload effectively.

You may already have experience in customer service or administration. Most importantly, you’re someone who values high standards and is motivated to support DEC’s humanitarian mission.

You will have:

• Good organisational skills and attention to detail
• A professional and friendly telephone manner
• Strong written communication skills
• The ability to manage a varied workload and prioritise effectively
• A positive, resilient, and self-motivated approach

Experience in the charity sector is welcome but not essential, we're more interested in your attitude, potential, and commitment to learning.

Key Responsibilities

• Serve as the first point of contact for supporter enquiries by phone, email, and post
• Ensure accurate donor records and communication preferences are maintained in Salesforce
• Process donations and generate acknowledgements and thank-you letters
• Support donation coding and financial reconciliation with the Finance and Fundraising teams
• Assist with the onboarding and coordination of temporary staff and volunteers
• Provide general administrative support across the Fundraising & Marketing team
• Contribute to team projects, internal meetings, and continuous improvement of supporter services

What We Offer

• Flexible working hours (outside of appeal periods)
• Hybrid working model (some mandatory office days during appeals)
• 25 days annual leave, increasing with service
• Healthcare Cash Plan (value ~£1,660/year)
• Pension contribution (3%, rising to 8% post-probation)
• Wellbeing and mental health support
• Access to Wellhub, discounts, and ticket schemes
• Season ticket and hardship loans (post-probation)
• Cycle to Work and Car schemes (salary sacrifice)

About the DEC

The Disasters Emergency Committee brings together 15 of the UK’s leading humanitarian charities to raise funds and respond quickly to global disasters. Since our founding in 1963, we have raised over £2.5 billion through 79 appeals, providing life-saving assistance to millions of people around the world.

Our mission is to save, protect, and rebuild lives through effective humanitarian action. As a team, we operate with urgency, transparency, and compassion.

All roles at the DEC are based in our London office. We operate a hybrid working model, with some non-negotiable office attendance. Please note, during the two-week appeal launch period, staff are required to work long hours in a high-paced environment, with mandatory office attendance.

How to Apply

If you believe you have the skills and passion for this role, please apply with your anonymised CV and cover letter (use initials only, no full names) by 1st September 2025.

We encourage early applications and may hold interviews before the deadline.

We are also unable to support applications for our vacancies if you do not have the right to work in the UK

Are you passionate about tackling food poverty and reducing food waste? Are you interested in joining a team of volunteers making a tangible and positive difference to their local community?

Laurence’s Larder is a small, dynamic and beloved local charity that feeds over 300 people a week. Working with a vibrant team of over 90 volunteers Laurence’s Larder provides a weekly food parcel service, two-course sit down meal, clothes bank, art café and access to support and advice services.

Laurence’s Larder is non-referral and open to all, we bring people together, alleviating both social isolation and food poverty, while utilising surplus food. We are also endeavouring to help address some of the underlying needs that contribute to food poverty, and continue to add more support services to our offerings.

Our warm welcome and non-judgmental approach means that we can help our guests to begin to meet their daily needs with not only dignity but practical help.

We are looking for an individual who shares these values for the role of Operations Manager; to oversee the day-to-day running of our services, leading and supporting the volunteers to do this, ensure compliance with all relevant health, safety & food hygiene standards, support the Project Director to achieve agreed outcomes and goals.

We are currently looking at expanding our services by adding an additional service day a week on Tuesdays. This role provides the unique opportunity to be a part of the creation of this service.

If you are someone who loves being part of a team, is interested in food and sustainability, then this is the role for you. This is not a 9-to-5 desk job, this is a role for someone who enjoys being active, thinking on their feet and getting “stuck in”.

Our ideal candidate would have experience working with a team, but also self-motivated and capable of working with minimal supervision. Strong organisational and planning skills, as well as good people management and interpersonal skills are essential. Understanding or experience of the voluntary sector would be helpful, as would customer service experience.

This is an exciting opportunity to be a part of an enthusiastic team committed to positively impacting the community around them, if you are similarly motivated to making a difference please apply now!

Please note:

We are seeking someone who can commence their employment with us in September.

This role is typically Monday – Thursday 9.00am – 5.00pm / 5.30pm

How to apply for the role:

Please send us your CV (or equivalent), a letter of application telling us how you meet the person specification above and why the role interests you. You also need to provide us, at the time of applying, the names and contact details (phone number, email address) of two referees, one of whom must be their most recent employer.  We will not contact your current employer without letting you know in advance.

Applications should be sent by 5.00pm on August 25th

We are absolutely committed to diversity and inclusion. We welcome all applications from all suitably qualified persons and those with lived experience. We will make reasonable adjustments to the selection process for any qualified applicant who contacts us with a request.

If you want to understand more about us, or have questions about the role, or request reasonable adjustments, please send an email to our Info email account giving us your name and a contact phone number and we will respond as soon as possible.

Place of work: Remote, but some travel to Central London (minimum once per month)

At Media Trust, we believe when everyone has an equal voice, we’ll get to a more equal society. That’s why we connect media organisations with charities and under-represented talent to empower the third sector and advance media representation. 

We design and deliver innovative and impactful training for charities so they can communicate more effectively to support their communities and drive social change. We also match charities with media industry volunteers for hands-on support. At the same time, we provide under-represented talent with the skills, access and mentoring to progress their careers in the media and creative sectors. For more information about Media Trust’s work, see our 2024/5 Impact Report via our website. 

We are seeking a passionate and proactive Impact and Data Coordinator to join our small but dedicated team at Media Trust. In this role, you’ll work closely with and report to our Digital Manager to support the delivery of our digital strategy and improve how we track and measure our impact. You’ll help maintain and enhance our digital tools, particularly Salesforce, and use data insights to improve how we engage with charities, volunteers and under-represented talent. We’re looking for a technically minded problem-solver with strong communication skills and a passion for using digital systems to support monitoring, evaluation and learning.

Key Responsibilities: 

Data collection and analysis:

• Support programme managers to collect, manage and analyse data 

• Create and maintain Salesforce reports and dashboards, contributing to a culture of data literacy and data-driven decision-making across Media Trust staff 

• Produce KPI reports and insight briefings for senior leadership 

CRM management (Salesforce):

• Maintain and improve Media Trust’s Salesforce CRM

• Maintain and improve the quality and integrity of Media Trust’s data in accordance with GDPR

• Work with all teams at Media Trust to maximise their engagement with Salesforce and provide relevant training

• Be the day-to-day person handling routine tasks with Media Trust’s web and CRM agencies to progress issues and improvements on the website and our CRM

Monitoring and evaluation: 

• Use Salesforce to track and report on programme KPIs across teams, including diversity, equality and inclusion 

• Assist in developing our systems and processes to support innovation through data and insight 

Project support:

• Support our Digital Manager to deliver our digital services for both staff and Media Trust’s beneficiaries 

• Support with ad hoc digital-related tasks that arise 

Key Skills and Experience: 

We don’t necessarily expect you to have any specific qualifications for this role; instead, we’re seeking someone who can demonstrate the following skills. 

• Demonstrable passion for digital, with two to three years’ experience in digital or a related field 

• Excellent organisational skills, with the ability to prioritise tasks, manage multiple projects, and meet deadlines 

• Strong problem-solving skills and initiative, with a proactive approach to identifying solutions and improvements 

• Strong interpersonal skills, with the ability to communicate changes effectively, embed them across the organisation, and gather feedback from stakeholders 

• Experience using admin tools within a CRM and website CMS (ideally Salesforce and WordPress), with confidence in learning new digital tools 

Desirable 

• Familiarity with tools such as Google Analytics, Eventbrite, Zapier and SharePoint 

• Proficient in working with large data sets, data cleansing and using Microsoft Excel with strong attention to detail 

• Experience in monitoring and evaluation, including the collection of data and using it to support impact reporting and inform decision-making

Please see the full job description attached.

Working at Media Trust   

Media Trust is an ambitious charity, full of passionate people. We are a small and dynamic team that works collaboratively and supports each other to achieve our vision of a more representative media and equal society where everyone has a voice. We are looking for motivated, agile, and value-driven people to join our team.  In return we offer:  

• Remote working with a monthly co-working allowance  

• 30 days annual leave (plus bank holidays)  

• Flexible First employer  

• Opportunity to work flexible hours  

• Pension contributions  

• 2 volunteer days each year   

• Opportunity to attend up to two Media Trust Open Courses each year at no cost to you  

About us

We’re Breast Cancer Now, the research and support charity. We’re the place to turn to for anything and everything to do with breast cancer. However you’re experiencing breast cancer, we’re here. 

The brightest minds in breast cancer research are here. Making life-saving research happen in labs across the UK and Ireland. Support services, trustworthy breast cancer information and specialist nurses are here. Ready to support you whenever you need it. Dedicated campaigners are here. Fighting for the best possible treatment, services and care for anyone affected by breast cancer.

About the role

This role will manage the delivery of services for people with primary breast cancer. You will be responsible for implementing business plans, maximising access and take-up of services, and ensuring high quality delivery. You will manage the work of a team of Breast Cancer Now staff and contracted facilitators based across the UK. Current services include Moving Forward in-person and online services, and our Speakers Live service.

About you

You care that people with breast cancer are supported to live well.
You’ll be experienced in managing people (including dispersed staff), you’ll have the confidence and skills to lead and drive forward growth. You’ll enjoy working collaboratively with others and can communicate effectively with a diverse range of people, both orally and in writing. You’ll have experience of managing support services and implementing protocols and processes, striving to implement and maintain the highest standards.

Job description and benefits

Please download the job description and our attractive benefits package.

Primary location of role and hybrid working

This role is primarily based in our London office. Our hybrid working model allows you to work up to 3 days per week at home.

When applying

We hope you choose to apply for this role. Please refer to the essential criteria on the person specification and clearly provide as much information as you can with examples, to demonstrate how and where you meet the criteria. If you’ve any immediate questions, please contact the Breast Cancer now recruitment team.

Our commitment to equity, diversity and inclusion

We’re committed to promoting equity, valuing diversity and creating an inclusive environment – for everyone who works for us, works with us, supports us and who we support.

Closing date Wednesday 27 August at 9am

We reserve the right to close this advert early. Therefore, to avoid disappointment please submit your application as soon as possible, if you’re interested in this opportunity.

Interview dates

First round: 8 September 2025 (in person at our London office)

Second round: 12 September 2025 (online)

UNISON’s HR team are looking for an HR Operations Manager to lead a key administration team and project that will create an HR Shared Service function. This isn’t just about systems, it’s about improving internal and external customer experiences, and streamlining processes for long-term impact.

About this job

You’ll lead a full redesign of our in-house administration practices and workflows, including implementing a Shared Service technology solution to deliver an improved customer experience and internal processes. Managing a small team of administrators and collaborating with other key HR stakeholders, sound leadership and communication skills will be key to success.

Your focus will include:

• End to end review of all HR administrative processes across all stages of the employee lifecycle, including recruitment and onboarding.
• Implementation of an HR help desk technology solution / HR service management system.
• Streamlining administration to support better, faster and more focused SLA’s.
• Creating measurable data sets and reports to allow for practical solutions to be developed in line with organisational needs and trends.
• Collaborating with stakeholders to co-create lasting change.
• Developing clear, practical tools to assist with training others and creating self-service solutions.

This is both an operational and strategic role with hands-on delivery and real, evidencable impact.

About you

We’re looking for someone with strong HR process expertise, gained from a Shared Service environment. A collaborative mindset and experience driving change, you should be confident working with data, influencing stakeholders, and navigating complexity with a practical, solution-focused approach.

You’ll bring:

• Proven experience leading and managing in an HR Shared Service function.
• A track record of improving processes and delivering change.
• Excellent stakeholder skills, especially with senior leaders, managers and union reps.
• The ability to use data to inform strategy.
• Knowledge of HR help desk technology solutions / HR service management systems.
• A values-led, adaptable and proactive working style.
• Patience and adaptability to work within traditional or evolving structures, and an understanding that change often involves many voices and perspectives.
• Experience working with trade union representatives, ideally in a not-for-profit or similar environments (desirable).

A full job description and person specification can be found attached below.

About UNISON

UNISON is the UK’s leading public services trade union, with over 1.3 million members working in the public sector, private, voluntary and community sectors and in the energy services. We employ approximately 1,200 staff, with around 370 at our national centre in Euston in central London and the remainder in our 12 regions across the UK, including Northern Ireland.

UNISON is a dynamic, progressive union, committed to equality. We encourage men and women of all ages, Black and minority ethnic groups, disabled people, lesbian, gay, bisexual and transgender people to work with us.

Are you keen to develop in a support role within a property and facilities function?

A new opportunity has arisen to help support a small team delivering a customer focused facilities service across two sites; the Methodist Church House and the United Reformed Church House, both within five minutes’ walk of each other. In this new role you will work alongside the Buildings and Facilities Manager to ensure the smooth and efficient operation of both sites, supporting the maintenance of high operational standards, and contribute to a safe, accessible and welcoming environment for all staff, visitors, and tenant partner organisations.

You will be educated to GCSE level and already have experience in planning, recording and assimilating information in a customer focussed service role. You have good communication and interpersonal skills as well as excellent organisation and prioritising skills. An ability to perform physical tasks, including lifting and inspecting hard to reach areas, is essential.

We can offer you a flexible and friendly working environment.

If you are interested in working for us and can meet the above requirements, please visit our job page. 

Closing date: 12 noon, Friday 22 August 2025

Interviews: Tuesday 9 September 2025

Job Title: Operations Manager 

Duration: Permanent 

Hours: Full time

35 hours per week Monday – Friday 

Salary Scale:£36,839 – £42,781  
Appointments are made at the start of the salary scale, with annual pay progression through the scale based on satisfactory performance. The pay scale is reviewed annually in the light of cost of living and operational budgets.  

Pension:                   6% employer pension contribution

Holiday:                   26 days plus bank holidays

Reports to:            Deputy Director 

Line Manages:         Operations Supervisors, Gallery Technician, Front of House staff and Cleaners 

The appointment is subject to a satisfactory DBS check 

The Operations Manager is a key role within the team, ensuring the effective and efficient management of the SLG’s three sites: the Main Gallery, the Fire Station and Art Block. This includes managing the maintenance and upkeep of the SLG’s Grade II listed buildings and artist-designed gardens, as well as leading the Front of House team to ensure that the SLG provides a welcoming and inclusive environment for all visitors and a high quality of visitor experience. 

The Operations Manager works closely with the Deputy Director and manages a team comprising two Operations Supervisors, the Gallery Technician and contracted and casual Front of House staff and Cleaners. The role takes the lead on the implementation and monitoring of the SLG’s environment and sustainability policy and contributes to organisation-wide work towards the SLG’s equity, diversity and inclusion objectives. 

The post holder will be required to be an appointed first aider and a fire marshal, as well as a primary keyholder. They may, therefore, be called upon for out of hours emergencies. Appropriate training will be given. 

In our endeavour to diversify our workforce and create a more inclusive environment, we particularly encourage and welcome applications from people from backgrounds which are underrepresented in museums and galleries, including people from low-income backgrounds, people from Black, Asian and ethnically diverse backgrounds and disabled people. 

Location: You can be based near one of the following office locations - Birmingham, Cardiff, Glasgow, Liverpool, London, or Newcastle. 

We operate a hybrid model of work i.e. a combination of in-person and remote, with flexible days in the office depending on business need and your preferences. We would typically expect in-office attendance an average of one day per week.  

Your office is where you will usually attend in-person events, training sessions etc. though some travel, to other offices and other locations, will occasionally be expected.

Hours: We are looking for the right candidate and while we envisage this being a full-time role (37.5 hours per week) we are very open to flexible working arrangements such as part-time, compressed hours and/or flexitime.

Occasional/frequent evening or weekend work may be required, for which time off in lieu (TOIL) will be given.

Ideal start date: ASAP, as agreed with candidate 
 

Purpose of the Role: As a key leader within our Partnerships and Income Development team, you will be responsible for driving sustainable income growth through high-impact, strategic and philanthropic partnerships with trusts, foundations and corporate partners.  
 

Reporting to the Head of Partnerships and Income Development, you will lead the stewardship and growth of existing strategic partnerships, including managing a select portfolio of funders. You will also take a proactive approach to identifying, cultivating and securing new funding opportunities to align with income targets and the charity’s strategy.  

Working collaboratively with colleagues across the charity, you will craft compelling cases for support – placing young people’s voices and experiences at the heart of every proposal. In addition, you’ll help to build and nurture our supporter community through initiatives such as payroll giving, individual giving and corporate community fundraising.  
 

We’re looking for a dynamic, determined and strategic thinker, who is passionate about building partnerships that make a big difference. You’ll bring energy, creativity, and a big-picture mindset to forge meaningful relationships that create lasting impact.   

Key Responsibility Areas:

• Strategic fundraising leadership
•  Stewardship of strategic partnerships  
• Financial management: planning, tracking and reporting  
• Building our supporter community
• Systems and processes  
• Team development and collaboration  
• Line Management (Matrix structure)  

Please review the attached pdf for the full job description. 

Person Specification (Knowledge, skills and experience required)

Fundraising experience

• Demonstrable experience of working in a fundraising role in a charity or similar non-profit organisation  
• Demonstrable experience of stewarding high value partnerships with trusts and foundations and/or corporates  
• Demonstrable experience of writing funding proposals/bids/grant applications and pitching for funding opportunities  

Fundraising knowledge

• Knowledge of fundraising techniques such as prospecting, cultivating, securing and managing partnerships  
• Understanding of good practice in fundraising, including data protection and donor stewardship  
• Understanding of budget creation and income reporting

IT skills 

• Experience of using Microsoft Office, including Excel functions  
• Experience of using or understanding of using CRM software to effectively support fundraising e.g. Salesforce  

Please review the attached pdf for the full person specification. 

How to Apply

Interested candidates should apply by submitting the following information to our application portal Pinpoint by 23:59pm, Monday 25th August: 

1. A cover letter (500 words maximum) outlining why you would like to work at the Social Mobility Foundation and why you are a strong candidate for the role, including specific examples from your experience and skills. 
2. A short statement answering the following question: “Tell us about a time where you played a key role in securing or growing a funding opportunity or partnership. How did you find the opportunity, and what was your approach to writing the proposal and stewarding the relationship? What impact did it have, and what did you learn?” (500 words maximum)

Please note that generic applications and CV’s will not be considered.

Join CALM and help us stand together against suicide.

Applications close: 9 a.m. Monday 18th August 2025

Location: Hybrid – 2 days a week in office (Waterloo)

About CALM

The Campaign Against Living Miserably (CALM) is a leading UK suicide prevention charity. Every week, 125 people in the UK take their own lives and we’re here to change that. We run a life-saving helpline, deliver powerful campaigns, and offer vital support services to help people find hope, connection and a reason to keep going.

About the role

We’re looking for a Services Development Manager to help shape and grow CALM’s non-helpline services. You’ll play a key role in evolving our digital-first support offer, developing impactful services, and building our evidence base all rooted in insight, research and real-life experiences.

In this role, you’ll:

• Lead the development of new and existing support services.
• Work across CALM’s data, product, marcoms and fundraising teams.
• Collaborate with external partners to build referral pathways.
• Embed safeguarding, evaluation and impact across everything you do.
• Help secure funding and shape strategy for future growth.

Who we are looking for
You’ll have experience in suicide prevention, mental health or a related field, and be confident developing evidence-based services that put users first. You’ll be collaborative, values-led, and always thinking about how to do things better. You’ll be strategic and hands-on able to turn insight into action and deliver real impact.

What you will bring:

• A degree-level qualification in a social care or related field.
• Proven experience in service development and safeguarding.
• Knowledge of the suicide prevention/mental health sector.
• Strong track record of partnership working and impact measurement.
• A creative, curious and solution-focused mindset.

At CALM, we believe in hope, humour and human connection. We champion individuality and work hard to make this a place where you can be yourself, grow and make a real difference.

Our vision: A future where nobody believes suicide is their only option.

If you’re passionate about building innovative, accessible and effective support — and want to help shape the future of suicide prevention — we’d love to hear from you.

Please click 'Redirect to recruiter’ to be redirected to the Peridot Partners website, where you can find full details of the candidate profile and register your interest to apply.

Applications for this role close at 9 a.m. Monday 18th August 2025.

Job Title: Partnerships Manager

Reports to: Senior Partnerships Manager

Location: Hybrid work with 40% from Breaking Barriers’ offices in London, Manchester, Birmingham or Glasgow

Salary:  £33,000 - £39,000 for London, £31,000 - £37,000 for other locations

Hours: 5 days per week (37.5 hours), open to flexible working arrangements

Contract: Permanent

Overall purpose

This is an exciting opportunity to play a key role in the national development and delivery of our relationships with the private sector to maximise income and impact to support refugees into meaningful employment.

The main purpose of the Partnerships Manager role is to deliver first-class account management and development of corporate partnerships to drive Breaking Barriers mission.

Working closely with Senior Partnerships Managers, Head of Corporate Partnerships, and members of the Income & Engagement and Services Directorates, you will be responsible for launching, retaining and developing a portfolio of partnerships ensuring we deepen and strengthen relationships whilst identifying opportunities for growth.

You will play your part in delivering and developing strategic relationships to bring value to our refugee clients and our employment and education programmes.

The successful candidate will have experience managing corporate partner relationships, including making fundraising asks and managing external communication with donors and partners at all levels of seniority. You will deploy your influencing skills and ability to build profitable relationships to great effect as you take a leading role identifying and nurturing future strategic partnerships. An understanding of Corporate Social Responsibility would be advantageous.

To view the full job description and person specification, as well as details on our accessible recruitment process, please view the attached recruitment pack.

Other considerations

• As part of our safeguarding commitment to our clients, we carry out pre-employment checks to ensure that successful applicants are suitable to work with adults at risk. These include basic DBS checks, obtaining references and verifying a candidate’s identity and right to work in the UK.   
• We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of age, disability, gender reassignment, sex, sexual orientation, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief.

How to apply

If you are looking for a role where you can make a real difference, we want to hear from you. To apply, please submit a CV and statement (up to approximately 500 words/1 A4 page) outlining:

• Why you are interested in the role
• What skills you would bring to be successful in this role
• Any experience you would like to highlight
• Any reasonable adjustments you require for the interview process
• Disclosure of disabilities if you wish to do so (as a member of the Disability Confident Scheme, we guarantee an interview to all disabled applicants who meet the minimum criteria for the role)

Please note that applications without a covering letter will not be considered.

Closing date for applications is 11:30pm on Wednesday 03 September. Please note that interviews will be held on a rolling basis, and we reserve the right to close the advert early if a suitable candidate is found. Early applications are strongly encouraged.

We belong to the Experts by Experience Employment Initiative, which advocates and supports organisations to employ more people from a refugee background. With this in mind, we particularly welcome applicants with experience of seeking asylum and/or a refugee background. 

If you are an expert by experience (a refugee or a migrant with direct, first-hand experience of issues and challenges of the UK asylum or immigration system), you can ask for an independent and confidential support for your job application from the Experts by Experience Employment Network. Please reach out to HR Manager Rebecca Hughes for further details (we are unable to include email addresses in this advert, but you can find contact details on the final page of the attached recruitment pack).

An exciting opportunity has arisen to join our Health and Wellbeing team in the role of Health and Wellbeing Manager, whose primary objectives will be to manage the Health and Wellbeing Team and oversee the delivery and development of Fulham FC Foundation’s Health and Wellbeing programmes: More Than A Game, Fulham Teammates and Walking Football.

Fulham FC Foundation (the Foundation) is the official registered charity of Premier League football club, Fulham FC. 

Our mission is “Building Better Lives Through Sport”, and our vision is “A Healthy, Inclusive and Thriving Community”. In order to achieve this mission and vision, we engage with over 11,000 people every year across an exciting and inspiring range of projects and programmes, providing opportunities that positively impact the lives of local people.

Our Health and Wellbeing programme aims to engage people of all ages across South West London in activities that will improve their physical and mental health, reduce isolation and increase confidence. The post holder will need to be dedicated, supportive, agile and self-motivated. They will also require experience managing and developing community projects, overseeing a team of project leads, building strong stakeholder relationships as well as an understanding of working in the non-for-profit/charity sector. The Health and Wellbeing Manager will have the opportunity to lead innovative programme developments and make decisions on the future landscape of our Health and Wellbeing work. The role will also require a flexible approach to working during the evenings and weekends when required to support the Foundation and oversee Health and Wellbeing programme delivery. 

The Health and Wellbeing Manager must:

· Have a minimum of 2 to 3 years of experience in community programme development (health sector desirable)

· Have experience of overseeing funded programmes

· Have experience of creating and managing project budgets

· Have experience of managing people

· Have experience of monitoring and evaluating community programmes

Ideally, the Health and Wellbeing Manager will:

· Have experience delivering community programmes with adults and young people

· Have experience building stakeholder relationships with organisations such as the NHS and Local Authorities

· Have knowledge of the NHS landscape and future plans, particularly across South West London

· Have experience building and developing new health and wellbeing initiatives from scratch

· Have an understanding of the non-for-profit and charity sector

· Have a background in a community health environment

· Have knowledge of Football Club Community Organisations (CCOs)

Our employees are central to everything we do, and we appreciate how our success is intrinsically linked to the people who work across the organisation. If you’re seeking an exciting and rewarding challenge in a collaborative and committed charity, and you feel you possess the aforementioned personal attributes, plus the more detailed knowledge/skills/experiences outlined in the job description, we’d love to hear from you.

Applications should be made via the Fulham FC website prior to the closing date of Sunday 24th August 2025.

First stage interviews are expected to take place on either Tuesday 2nd September or Wednesday 3rd September, with further stages of the recruitment process to be arranged with individual candidates thereafter. Before applying, please ensure you are available to attend an interview on either of these dates should you be shortlisted.

Please note that the post is subject to an enhanced Disclosure & Barring Service check.

Fulham Football Club Foundation is committed to increasing diversity and maintaining an inclusive workplace culture. We welcome applications from all qualified candidates regardless of their ethnicity, race, gender, religious beliefs, sexual orientation, age, marital status or whether or not they have a disability.

Job Summary: Coordinating and improving student democracy to ensure all student voices are heard and acted upon

Who we are
 

Part business, part charity, part membership body – students’ unions are all seriously fun places to work. They are organisations in their own right. Professionally run, but different. Professional teams support elected student leaders to make change, improve lives and fulfil potential; we help make it happen. 
 

Founded in 1897, LSE Students' Union is one of the oldest Students' Unions in the UK and is the representative and campaigning body for students at The London School of Economics and Political Science (LSE).  Like other Students' Unions, it also funds and facilitates student activities of campus, including societies, sports clubs through the Athletics Union (AU), the Media Group and Raising and Giving (RAG) charitable fundraising initiatives. 

 

About the job
 

LSESU is looking for someone who is highly organised and passionate about student experience to join our Student Voice Team. You will need to have a good eye for detail, a proactive approach, and be willing to get stuck into all aspects of student democracy. The successful candidate will support the Student Voice Team in the delivery of LSESU’s democratic processes, and lead on key projects such as our annual elections.
 

This role will involve supporting with a variety of tasks, including liaising with key stakeholders, engagement and outreach planning, and database administration. This is the ideal opportunity for someone with an ability to work collaboratively with people, and a passion for delivering high quality opportunities for membership engagement.
 

Who are we looking for?
 

We are looking for a highly motivated team player who is passionate about delivering change within a dynamic and democratic organisation. The successful candidate will have great communication skills and will be able to work with a variety of stakeholders. An interest in democratic procedure and processes, a commitment to equality and diversity, and an ability to handle politically sensitive situations, are all key to the successful delivery of this role.
 

Further to the above, we’re also looking for someone who is proficient in both Microsoft Office, and various social media platforms, and who holds excellent time management skills.
 

Most importantly, we’re looking for someone who wants to get stuck in, contribute to an effective team dynamic, and make a difference. Students’ Unions are innovative, dynamic places to work and we’re so excited about what we’ve got in store for LSE students.
 

 Why apply?
 

Because you’re excited by the challenge! The exact opposite of corporate, we’re progressive, daring and creative individuals working to make a difference in unconventional workplaces.
 

Benefits and Perks
 

In return for your passion and experience we offer:
 

• 25 days of holiday per year (pro rata)
• Additional closure periods at Christmas and Easter
• Free LSE Students’ Union gym membership (including advice from dedicated professionals)
• Cycle to Work scheme enabling significant savings on bicycle purchase
• Access to LSE staff training courses
• Ability to purchase TOTUM (NUS) card, which provides a wide range of discounts
• Flexibility for work-life balance
• Interest-free travel loan

How we recruit
 

We want to ensure all systems, policies and processes are free from bias or discrimination and are fair and accessible, therefore we ask that all candidates complete our Application Process in two stages:
 

Part 1: Supporting Statement (cover letter) is all about you telling us about your suitability for the role and will be used to determine if you are shortlisted for an interview.
In your cover letter, please address the following three questions:
 

·       Q1 Paying particular attention to the job description and person specification, please tell us why you believe you are most suitable for this role?

·       Q2. Please tell us about your values, attitudes and behaviours and why these would be important in the role you are applying for.
 

·       Q3. Please tell us about a time where you have had to juggle multiple priorities from different people and how you handled this.

 

Part 2: (Equal Opportunities Monitoring and Contact Form) is personal information – so we can contact you if you are shortlisted for the interview. It also helps us gather and analyse demographic information about our applicants. This part will only be seen by HR and will not have any impact on shortlisting. 
 
Part 3: CV
 

Application forms are formatted to ensure the equality monitoring data is removed before applications are seen by the shortlisting panel. This process allows us to ensure that the shortlisting is done in a fair and consistent manner and all applicants are given the same opportunity to demonstrate their abilities.

Want to apply?
 

To apply please complete an online application.
 

Recruitment Timeline:
Applications close: 7th September 2025

Shortlisting: w/c 8th September

Interviews: 18th September 2025

Interviews will be held for shortlisted candidates on the 18th September 2025. If you are unable to make these dates, please let us know in the ‘notes’ section of the application portal.
 

Compulsory Requirement - The UK Government sets the legal regulations that we are required to follow. As an employer we must ensure that everyone is eligible to work in the UK and this is done by us checking and making a copy of the correct original identification/documentation before your first day of work. Currently we require you to have the right to work in the UK, as we are not a Home Office approved sponsor.