Customer services and data manager jobs

As an integral member of the fundraising team, the Fundraising Administrator will support the delivery of a range of successful fundraising activity based around the centre, in order to maximise income for Maggie’s.   

As Fundraising Administrator, you will welcome and support visitors within the centre in their fundraising for Maggie’s as well as in the local community and ensuring they are motivated, informed and supported.  

This is a demanding role in a fast-paced environment where priorities change frequently.  

There will be a requirement to work irregular hours as well as some local travel. 

Please note that interviews will take place w/c 2nd March.

Please see the attached job description for further details.

The Relationship Fundraising team at Alzheimer’s Research UK (ARUK) is responsible for securing income from individuals, regional businesses and groups fundraising in the community, effectively managing relationships to maximise income.

The Relationship Fundraising role will play a significant part in contributing to a high-performing fundraising team. The role will cover the country of Northern Ireland.

You will report to the Relationship Fundraising Manager and support the Head of Relationship Fundraising & Volunteering to drive the continued growth of the charity’s fundraising income in your area. You will also be required to show excellent relationship-building skills to support community partnerships and volunteer groups, driving towards agreed targets.

Key Responsibilities:

 

Strategy, finance, and reporting

· Responsibility for stewardship and relationship building with supporters within the region.

· Identify and apply for ‘Charity of the Year’ partnerships with corporates in the region, account manage these relationships up to a value of £50,000 per annum and support the Partnership Development Team with national partnerships in your region.

· Support existing volunteer fundraisers to encourage continued loyalty to the charity and to maximise funds raised, in accordance with fundraising legislation and good practice.

· Recruit new fundraising supporters in line with strategy.

· Support the Relationship Fundraising Manager (RFM) and Head of Relationship Fundraising (HORF) in developing the Relationship Fundraising strategy for ARUK to increase income within this stream.

· Support and extend volunteer networks within geographical area in line with strategy.

· To ensure that fundraising activity is implemented and managed to deliver budgets, targets and income in line with strategy. To achieve this by supporting and facilitating the development of groups and volunteers across geographical area.

· Work across a diverse geographical area and within a geographically dispersed team, whilst managing own workload in a cost-effective and proactive way.

Supporter management

· Provide excellent customer service to fundraising supporters, with prompt responses to enquiries, to acknowledge support and increase long-term loyalty.

· Provide high-quality account management to volunteer groups in geographical area.

· Effective management of volunteer relationships within geographical area.

· Support, motivate and develop local fundraising volunteers, ensuring they have a clear understanding of ARUK to enable them to represent the charity’s work effectively.

· In liaison with the Partnership Development Managers and Partnership Officers, provide high quality account management to corporate supporters within specified geographical area and/or of relevant value.

· Keep up to date with fundraising legislation and codes of practice to be able to provide relevant advice to fundraisers.

· Ensure volunteers and fundraisers have all necessary materials for fundraising initiatives.

 

Increasing Community Support within geographical area

· Use own initiative to extend volunteer networks, develop new groups and supporters, and respond to fundraising opportunities within geographical area, in line with strategy.

· Manage recruitment process of new ARUK volunteers in geographical area, providing relevant support and training.

· Liaise with local community organisations (predominantly golf clubs) – both previous and new potential supporters – to extend income and activity in line with strategy.

· Provide face-to-face talks and presentations to community organisations for recruitment/ cultivation purposes.

· Arrange appropriate volunteer representation at events in the community, spreading the charity’s reach cost-effectively.

· Identify, research and target prospective community organisations, in liaison with RFM.

· Identify, research and target prospective local corporates in liaison with RFM / HORF and ARUK’s Partnership Development Managers and Partnership Development Officers, in line with strategy.

· Accurately track and record contact with both community and corporate prospects for planning and reporting purposes.

Monitoring and Reporting

· Ensure that your activity is monitored and evaluated, clearly communicating progress to your Relationship Fundraising Manager.

· Manage relevant information on the charity’s database, keeping detailed, up-to-date records of activity and income.

What we are looking for:

 

· Experience in partnership fundraising and/or relationship building

· Experience and confidence in public-speaking, such as giving presentations and talking at events

· Knowledge of recruiting key volunteers and fundraising supporters

· Experience and a keen interest in building long term relationships with supporters

· Proven ability of providing excellent stewardship

· An ability to manage a busy and varied workload

· Excellent communication skills, both verbal and written

· Excellent organisational skills

· Full driver’s license with access to own vehicle. 

· Flexibility to work some unsocial hours and willingness to travel independently

· Live within defined region

Additional Information:

Ways of working:

As part of our Remote ways of working you will be home based. You will only need to attend the office for specific requirements of the role and the business needs.

Roles that are classed as part of the Remote ways of working are able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals.  This includes when attending the office for various meetings/events.

Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD. 

Salary: Circa £33,500 per annum, plus benefits car allowance of £3,500 and associated expenses (if applicable).

Please download the Vacancy Pack on our website for more information.

The closing date for applications is the 15th February 2026, with interviews being arrange once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date.

We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential.  We actively encourage applications from people of all backgrounds and cultures, in particular those from ethnic minority backgrounds who are currently under-represented.  Any offer of employment is however subject to you having the right to work in the UK.

As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. While we strive to anonymise your CV where possible, there are certain sections, such as the application question, that cannot be fully anonymised. We kindly ask that you remove any personal information, including your name, when answering the application question. The hiring panel will not have access to your personal details, such as your name and address, until you are invited for an interview. Should you require any adjustments at either the application or interview stage, please contact us via our website. 

How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application.

About Alzheimer’s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure.  Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope. 

This is an opportunity for someone who thrives being part of a small team and making a big impact.

As Executive Operations Administrator at St Luke's for Clergy Wellbeing every day will be busy and different. The role will be ideal for someone who can use their initiative, has a good eye for detail, and likes a varied workload. 

The responsibilities of this role include:

• finance administration such as processing invoices and preparing monthly management information
• fundraising administration including thank yous for supporters and monitoring legacy income
• facilitating the effective operating of the office at Church House
• supporting the CEO with GDPR, Health and Safety and other organisational compliance areas

This is a key role within the life of St Luke's for Clergy Wellbeing, if this role is working effectively the rest of the organisation will flourish, so that together we can reach our vision for flourishing clergy, healthy church, transformed communities. 

We are looking for someone who uses their initiative, models our values and has an eye for detail. The role carries a high level of responsibility and autonomy and so suits someone who is confident taking ownership and supporting others. 

We welcome applicants who are in sympathy with what we do, and comfortable working within a Christian charity. 

The Opportunity   

As a key team member within our Partnerships and Income Development team, you will play a vital role in supporting the management and growth of our corporate partnerships, with a focus on partnerships that enable and enhance our Aspiring Professionals Programme.

1. Account Management: 

• Ownership and management of the direction, growth and success of key strategic partnerships with Freshfields and Linklaters, providing excellent stewardship and effective communications to ensure long-term and mutually beneficial relationships.
• Manage, renew and develop a select portfolio of smaller existing partnerships in the legal sector, identifying new opportunities to deliver greater impact and income growth.
• Support internal account management structure across corporate programme partnerships, ensuring relationship management and programme delivery is delivered to a high standard, processes are consistently upheld, and partnerships are renewed where required.

2. Stewardship and Reporting: 

• Track deadlines, deliverables and reporting requirements for own portfolio of corporate partnerships.
• Create reports, updates and support with the creation of case studies to demonstrate the value and impact of partnerships.
• Find creative ways to share updates and engage partners with our mission and work 
• Work closely with the Head of Partnerships & Income Development, Partnerships Manager and finance team to build budgets, track secured income accurately, report on risk and opportunities, and ensure that income is banked.

3. New Business and Partnership Development

• Work closely with the Programme Delivery team to understand programme needs and gaps in provision, in order to improve the quality, depth and breadth of programme partnerships.
• Use your expertise and creativity to design and shape strategic programme partnerships that align partner objectives with student and programme outcomes. 
• Write, build and create compelling and innovative partnership proposals, budgets and presentations to secure new business and develop existing partnerships.
• Deliver a smooth onboarding process for transitioning new partners into account management structure.

4. Line Management

• Outline outcomes to be achieved, considering individual skills, capabilities, and workload to ensure a balanced distribution of work.
• Review work outputs, monitor and quality assure work.
• Identify training and development needs; employ a coaching approach, and clarify opportunities for skill enhancement and career growth.

See attached job description for more detail on the key responsibilities in the role

Person Specification:

We need someone who will demonstrate our organisational skills-based competencies - as listed below: 

1.  Leadership
2.  Communication
3.  Adaptability
4.  Professionalism 
5.  Decision-making

Technical knowledge, understanding and experience required:

• Demonstrable experience of working in a partnership role in a charity or similar non-profit organisation.
• Demonstrable experience of building, maintaining and developing outstanding and mutually beneficial corporate partnerships. 
• Knowledge of programme design and planning with corporate partners, including setting and managing complex budgets.
• Understanding of good practice in fundraising including data protection and partner stewardship. 
• Proficient in Microsoft Office, including Excel. 
• A basic level of understanding of Salesforce CRM 

See attached job description for more detail on the person specification

Ways of working:

• Most of our work is office based, but you will spend a lot of time collaborating with other teams and clients via email, telephone and other communications channels such as Teams or Zoom. 
• Some travel will be required as part of this role to other offices and locations, as needed for events, work placements and meetings. 

Benefits

• 36/37 days' annual leave (England & Wales and Scotland respectively - includes bank and public holidays), with 3 of these days reserved for the annual end of year office closure.
• Cycle to Work scheme.
• 5% Salary sacrifice pension scheme with enhanced matching employer contributions
• Employee Assistance Programme available to staff and their family
• Flexible work options such as hybrid working, flexitime, part-time
• Regular staff team building and business planning “away days”

How to Apply

If you are interested in applying for this role, please head over to our website by 23:59, Sunday 22nd February and answer the following questions:

1) Why would you like to work at the Social Mobility Foundation? (250 words max.)

2) What makes you a suitable candidate for this role, including specific examples from your experience and skills? (500 words max.)

3) Tell us about a time when you managed an important relationship with a corporate partner, client or external stakeholder. What was your role in maintaining the relationship, and what did you learn about effective account management from the experience? (500 words max.)

Herts Mind Network, (HMN) is a rapidly growing charity providing an essential and diverse range of mental health support across Hertfordshire. We have 8 Wellbeing Centres across the County (including The Sadie Centre) and services include Crisis intervention, Complex needs and Community outreach, Peer and group support, Wellbeing and Counselling, Training and Education: for adults, young people and children in Hertfordshire. 

HR Support Assistant
Reference number: 328
Reports to: Head of HR
Working Hours: 37.5 hours per week (9:00 – 17:00 with 30 mins break)
Rate of Pay: £26,500 per annum
Working base: Watford Wellbeing Centre with ability to travel to locations in Hertfordshire as required
Contract: Permanent

About the role

This is a position offering someone with the appropriate values and experience, the opportunity to play a pivotal part in our small HR team As an HR Support Assistant, we would expect you to have a strong customer service focus with a remit of providing high quality and accurate effective HR and payroll administration service including recruitment, onboarding and employee lifecycle processes and procedures.  This role is part of first line HR support for a current headcount of 200 employees.

Key Responsibilities

HR Support

• To work closely with the team and deliver a high quality accurate and confidential administrative process from recruitment throughout the employee journey at Herts Mind Network.
• Undertake general HR tasks as required and appropriate to the role including responding promptly to internal/external e-mails and completing other general administrative duties accurately and efficiently as needed.
• Maintain accurate records of all employee job changes and ensure the timely preparation and issue of updated contracts, letters and other HR documentation.
• To work in compliance with employment law and best practice for HR processes including, contracts, starters and leavers, employment checks, DBS checks, Right to Work checks and pre-employment referencing.
• Support with note taking for internal HR meetings, with guidance from the HR team. 
• Arrange candidate interviews on request and follow up to ensure documentation and recruitment records are held according to our retention policy and GDPR standards.
• To administrate new starters, leavers and salary changes on our outsourced payroll bureau.
• To respond to Subject Access Requests in relation to employee SARs.
• Promoting communication about EAP, Cash plan and other benefits that may be available from time to time 
• To work with the HR team to maintain the quality standards system for all groups in line with National Mind Policy and ISO9001

HR Systems and Data

• Monitoring the Breathe HR System, ensuring employee profiles are up to date, including personal data, annual leave entitlement and job changes.
• Creating profiles for new employees on Breathe and ensuring the dashboard is up to date for all employees.
• Responding to queries regarding annual leave and absence, reporting and calculating allowances as required. 
• Maintain our online E-learning resource (iHasco) ensuring new starters are onboarded and leavers are offboarded promptly. Complete monthly reporting on mandatory training for each directorate.
• Maintain our Cash Plan and EAP system to ensure new starters are added and leavers are offboarded.
• Ensure that Breathe is up to date and to be able to produce accurate and timely reports that aid decision making within HMN.
• Administrating and prompting line managers to complete the probation process and escalate if there are any performance feedback to the Senior Co-ordinator.
• Complete probation communications to ensure the documents are completed and up to date on Breathe and communications to employee, payroll and cash plan provider is accurate, prompt and up to date. 
• Compile accurately information from HR systems and timesheets received each month for submission to payroll for processing.
• To collate and analyse employee data on a quarterly basis to produce accurate reports and visual tables for the Board.
• Update the HMN Organisational Chart and publish monthly intranet announcements on new starters and leavers. 

General Responsibilities 

• To promote HMN services, attending campaign and open days as required to raise mental health awareness. 
• At all times to carry out every aspect of your duties with due regard to HMN policies and procedures including the Equalities statement
• To maintain the utmost confidentiality at all times. 
• Undertake other duties as may be reasonably determined by the Senior Leadership Team.

Benefits

• Annual leave entitlement of 25 days per year pro rata, rising to a max. of 29 days after 5 years employment (plus 8 days Bank Holidays).
• Birthday leave day.
• Cash plan health cover (after 6 months employment).
• Eligibility for blue light card.
• Employee Assistance Programme.
• Ongoing training relevant to your role.

Closing date for receipt of applications is 12 noon on Wednesday 18th February 2026. We will close the advert prior to this date if we receive sufficient applications.
Interviews to be held Monday 23rd February 2026.
N.B. Please quote reference number 328 when completing your application for this role.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

Equal Opportunities

We welcome applications from all suitably-qualified candidates, irrespective of gender, disability, marital or parental status, racial, ethnic or social origin, colour, religion, belief, or sexual orientation.

In addition, during the various stages of recruitment, specific measures can be taken to ensure equal opportunities for candidates with disabilities or special needs.

Hertfordshire Mind Network is committed to the Disability Confident and Mindful Employer charters. We actively recruit staff who have a lived experience of mental ill health. Our inclusive approach recognises the unique skills, knowledge, and perspectives that lived experience brings to our team.

No agencies please.

Interim Director of Digital and Business Transformation

Duration: Six-months, full-time (35 hours per week)
Location: London HQ – hybrid (2 days in office)
Salary: £43 - £46 per hour (£80,000–£85,000 equivalent per annum)

Shape the future of a leading membership organisation by driving enterprise-wide digital and business transformation.

Are you a senior transformation leader who loves turning strategy into action and embraces complex, organisation-wide change? This opportunity could be for you.

Our highly respected client is entering an exciting new phase following a recent restructure and the launch of its new strategy. To help deliver this, they’re seeking an experienced Director of Digital and Business Transformation to work closely with the CEO, leading large-scale digital and business transformation across the organisation.

This is a pivotal role, working closely with the CEO to deliver initiatives that will enhance organisational capability, optimise processes, and embed a culture of continuous improvement and customer service excellence.

You will take ownership of the Organisation’s digital transformation roadmap, ensuring alignment with strategic objectives and delivering measurable benefits. This includes establishing governance frameworks, managing risk, and overseeing IT operations to maintain resilience and compliance.

As a senior leader, you will inspire and manage a high-performing team, recruit key roles, and influence stakeholders at all levels to champion transformation across the organisation.

Key responsibilities

• Strategic leadership: Develop and deliver the digital transformation roadmap and business case aligned to organisational strategy.
• Governance and risk: Establish frameworks to track progress, manage risk, and ensure delivery to time, budget and quality.
• Operational oversight: Oversee IT operations, ensuring robust disaster recovery plans and compliance with Cyber Security and GDPR.
• Process optimisation: Recruit and lead a Process Improvement Manager to drive efficiency and embed continuous improvement.
• Stakeholder engagement: Act as the transformation champion, building buy-in through clear communication and collaboration.
• Financial stewardship: Manage budgets and procurement for digital and IT services, ensuring effective spend and value.

What you’ll bring

• Significant experience leading complex transformation programmes in a digital/IT context.
• Proven ability to influence at senior level and manage diverse stakeholder relationships.
• Expertise in project management methodologies (Agile, Scrum) and risk control.
• Strong financial management skills for capital projects and business cases.
• Ability to use data and analytics to inform strategic decisions.
• Excellent leadership, communication and organisational skills.

Why apply?

• You’ll play a critical role in shaping the future of an organisation that values collaboration, innovation and inclusivity.
• Join a purpose-led organisation making a genuine global impact
• A culture that values innovation, flexibility, inclusion and continuous improvement

This opportunity would suit an experienced interim leader with a strong track record in enterprise transformation, digital/IT programmes, and senior stakeholder management, ideally gained within a membership organisation, professional body, regulator, or similar complex environment. We look forward to hearing from you!

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

Money and Mental Health has a trusted reputation and a strong track record of impact. We’re ready to take our fundraising to the next level, and we’re looking for an ambitious and talented Senior Fundraising Officer to help us grow our income, develop our fundraising culture and strengthen our relationships with funders.

The primary aim of this role is to help Money and Mental Health secure the income it needs to deliver its mission and further strengthen the charity’s financial footing for the future. This is a crucial role in our new Fundraising team, and the successful candidate will work across all elements of our income generation activities - from grant-writing to donor stewardship and pipeline development.

The role will have a particular focus on securing funding from Trusts and Foundations, but there will also be ample opportunities to engage corporate partners and other prospective funders. 

The successful candidates will have the chance to bring their ideas in terms of identifying new routes to funding for the organisation and shaping our income generation activities.

Key responsibilities:

Funding bids and proposals

• Draft and develop effective and impactful fundraising bids and proposals to secure both grant income and corporate sponsorship

• Project manage the process of developing funding proposals - including completing funding checklists, coordinating the team on relevant deadlines and booking in time for sign off from relevant colleagues.

Relationship management

• Play a key role in donor stewardship alongside Head of Fundraising and Senior Leadership Team (SLT), including grant makers, corporates and individual donors

• Support SLT in identifying - and building relationships with - relevant individuals within prospective funder organisations - including coordinating meetings.

• Ensure we stay on top of our grant requirements, including drafting grant reports and coordinating other team members to fulfil those requirements

• Work with External Affairs team to create excellent supporter journeys for online donors.

Pipeline development

• Work with Head of Fundraising to undertake research into new fundraising prospects and to develop a strong funder pipeline

• Stay on top of new developments in the charity sector and wider funding landscape

• Make recommendations to Head of Fundraising on new funders we should engage with or seek to build relationships with

• Maintain accurate pipeline data and prospect records, ensuring regular updates

Planning, strategy and vision

• Contribute to the delivery of our income generation strategy - including meeting relevant targets set out in the strategy. 

• Support the team with advance planning on funding bids, project managing complex cross-team processes, matrix-managing small project teams and ensuring all key milestones are met 

• Proactively suggest ideas for ways of improving our processes and ways of working to better support our income generation targets or better deliver our work.

About you:

We’re seeking someone who is ambitious, driven and emotionally intelligent. We need a relationship-builder and a clear and concise communicator, ready to step into an exciting new role and help build a fundraising function which leaves a lasting legacy.

Essential qualities 

• A proven track record of securing five-figure grants or income from trusts, foundations and/or corporate partners.

• A demonstrable track record of writing impactful and effective funding proposals, and leading the end-to-end process of applying for grants and reporting on those received 

• Strong copywriting skills, and the ability to articulate the impact from donations

• Excellent project management skills 

• Solid relationship management skills, with the ability to lead donor stewardship and develop excellent working relationships with key teams internally

• A genuine commitment to the organisation’s mission, as well as to the principles of equality, diversity and inclusion

• Ability to work independently and as part of a team, managing a busy to-do list

• Ability and desire to be hands-on and get stuck in

• Excellent attention to detail, record-keeping and commitment to high standards.

• Basic understanding of fundraising regulations, including Fundraising Code of Practice, and how they apply to your work

• Experience of working towards personal income targets and managing individual KPIs.

Desirable qualities 

• Experience using relevant trusts and foundation and CRM databases

• Experience of developing and managing a pipeline of funding opportunities, and advising colleagues on where to prioritise our resources

• Experience of fundraising for a small charity, think tank or a research charity

• Experience of working with project budgets.

This is a challenging, exciting and rewarding role for a highly motivated, enthusiastic and pro-active fundraising professional with a strong background in community engagement and communications. You will continue building the public profile of St Petrock’s and be responsible for generating the income needed to run and further develop our vital and life-saving services.

About St Petrock’s (Exeter) Ltd:  St Petrock’s is Exeter’s local, values-led and much-loved homelessness charity, created and supported by the local community to provide vital services for rough sleepers and other people experiencing homelessness, and those at risk of homelessness in Exeter. For more details, please visit our website.

About the role:  You will be creative, self-motivated, conscientious and energetic, and have superb interpersonal and communication skills to engage effectively with a wide range of people and build the supporter base of St Petrock’s. You will have strong project and event management skills to lead on major fundraising campaigns and events such as our annual Christmas fundraising video campaign, the Big Night Out sponsored sleepout, and the Big Night In fundraising dinner, along with the imagination and drive to develop a full programme of public fundraising challenges and events. You will also have the knowledge and drive to develop legacy giving and major donor programmes and, supported by the Fundraising and Communications Officer, will be responsible for our social media platforms, website, media relations, and other external communications.

You will be primarily based at the St Petrock’s homelessness centre, with the opportunity for some hybrid working (at home or at local co-working venue). Given the nature of the role, it is essential that you have a suitably insured vehicle and are able to attend meetings and events outside normal working hours to share about St Petrock’s as needed.

Applications:For more detail (including a full Job Description & Person Specification) and how to apply, please download the Job Pack from our website or in the ad attachments.

To complete your application, please send us your CV, covering letter and a disclosure form as per the details in the Job Pack, outlining why you feel you are an ideal candidate for this post..  (These can also be emailed to us following the details in the pack). 

Closing date for applications: Monday 16th February 2026 at 9am

Please contact Peter Stephenson, Chief Executive via the contact details in the Job Pack if you would like to have an informal discussion before applying (including a contact phone number if you would like to arrange a call back).

St Petrock’s is fully committed to safeguarding the welfare of vulnerable adults and children. We use “safer recruitment” practices throughout our recruitment processes, and all successful candidates will be subject to the highest level of DBS check that is legally permissible for their role. Any offer of employment is subject to a satisfactory DBS check. Applicants should understand that a criminal history will not necessarily bar applicants from this role but will be subject to risk assessment.

Job description:

Product & Partnership Co-ordinator: (Full Time)

Hybrid- Required to be on the office 3 days a week Tuesday- Thursday (High Wycombe, Bucks)

Contract: Full time

The opportunity: An exciting opportunity to join our Customer Experience Team. The Product & Partnership co-ordinator role will be responsible for the development and delivery of product, ensuring its alignment with CSSC Member's needs, market demands and company goals, to widen and improve the product portfolio.

The role will involve identifying and securing new partnership opportunities, in addition to maintaining positive relationships to ensure high levels of member and partner satisfaction.

You will be reporting to Sam Dove, Product & Partnership Manager.

What you will do:

• Collaborate with the Partnerships manager, to identify and evaluate potential new partners in line with the Product Roadmap and recruitment opportunities to help drive member engagement.

• Assist with management of current relationships, product development, internal and external queries and implementing the product strategy.

• Conduct market research and analyse user feedback to identify new product opportunities and improvements.

• Collaborate with stakeholders to define the product’s target audience, positioning, and competitive landscape.

• Oversee the end-to-end product lifecycle, from concept to launch, ensuring that product milestones are met.

• Review customer journeys with the assigned product portfolio to understand any pain points and suggest improvements.

• Conduct regular analysis of user data, customer feedback, and market trends to inform product decisions.

• Act as the liaison between cross-functional teams, ensuring clear communication and alignment on product goals.

• Manage relationships with internal and external stakeholders to gather input and feedback.

• Collaborate with marketing and sales teams to plan go-to-market strategies, ensuring successful product launches.

• Monitor post-launch product performance and customer feedback, adjusting the product as necessary.

• Deliver product updates to internal teams regarding new product launches and changes, as well as support with volunteer member benefit development.

About you:

• Proven track record in negotiating and managing partnerships.

• Proven track record of launching and managing successful products.

• Excellent communication and interpersonal skills for collaboration with cross-functional teams.

• Keen eye for detail and understanding of UX best practises.

• Ability to prioritise tasks effectively and manage competing demands.

• Ability to manage multiple priorities and meet deadlines.

• Problem solver, personable and positive attitude.

• Good team player, self-motivated and able to work on own initiative.

• Ability to regularly communicate updates to the appropriate stakeholders.

• To maintain a good relationship with all key teams - Marketing, Creative, Social, Volunteers and Events

Key Skills & Experience:

• At least 1 years’ experience in a partnership management or relationship management role

• Experience working in agile development environments.

• Excellent editing, copy writing and proof-reading skills.

• Attention to detail.

• Ability to balance conflicting and changing demands through prioritisation.

• Collaborative approach and ability to build relationships across various departments.

What can we offer you?

• 24 ½ days annual leave + Bank Holidays

• Free CSSC Membership

• 90 minutes of wellbeing time, per week

• Excellent company pension schemes available

• Training and Development opportunities

• Access to Employee Assistance Programme

• Cycle to Work Scheme

About us:

CSSC is a membership organisation for all civil service and public sector employees supported by 1,000 volunteers. We provide opportunities for our 125,000 members to enjoy fitness and leisure activities as well as over 4,000 ways for them to save money.

Job Types: Full-time, Permanent

Benefits:

• Additional leave
• Company pension
• Cycle to work scheme

Ability to commute/relocate:

• High Wycombe: reliably commute or plan to relocate before starting work (required)

Work authorisation:

• United Kingdom (required)

Work Location: In person

Pay: From £28,000.00 per year

OCVA is looking for an organised, proactive, and friendly Administrator to join our team on a maternity cover basis. This is a varied and people-focused role that plays a key part in keeping our organisation running smoothly and supporting colleagues, trustees, and partners.

You will often be the first point of contact for OCVA, managing enquiries through our phone line and inbox, processing post, and helping ensure our office and shared workspace operate effectively and safely. You will also provide administrative support to the CEO and Board of Trustees, including scheduling meetings and circulating paperwork.

The role includes supporting our programme of online and in-person training, working closely with colleagues to schedule sessions, manage registrations and payments, and ensure events run smoothly. As a small charity with a wide-ranging brief, you will be fully integrated into the team and gain a strong understanding of our work, values, and impact across Oxfordshire’s voluntary and community sector.

This maternity cover post offers the opportunity to make a meaningful contribution, develop your skills, and work collaboratively in a supportive, purpose-driven organisation.

Location: London

Hours: Full-time (35 hours per week)

Contract: Temporary (up to 3-months)

Rate: £16.44 per hour (£18.42 including holiday)

Start Date: ASAP

About the Role

A busy Higher Education provider is seeking a proactive and well organised Admissions Officer to support their admissions function on a fulltime, onsite basis in Fitzrovia. This role is ideal for someone who enjoys delivering excellent customer service, working with data, and ensuring applicants have a smooth and positive experience throughout the admissions process. 

You will be responsible for the accurate and efficient processing of applications across a range of undergraduate and postgraduate programmes. The role involves liaising with internal teams and external bodies, supporting compliance-related processes, and contributing to improvements in systems and procedures. 

Key Responsibilities 

• Manage the end-to-end administration of student applications 
• Provide clear advice and guidance on admissions procedures and entry requirements 
• Assess applicant qualifications, eligibility and fee status 
• Support international admissions processes, including compliance checks 
• Collaborate with recruitment and outreach teams to support conversion activity 
• Produce and analyse application-related reports and data 
• Supervise junior admissions staff and identify training needs 
• Represent the institution at open days, fairs and other recruitment events 

What We're Looking For 

Essential: 

• Educated to degree level or equivalent 
• Understanding of Higher Education admissions processes 
• Knowledge of UCAS and/or UKVI procedures 
• Excellent communication, organisation and customer service skills 
• Ability to work independently and manage competing deadlines 
• Confident using Microsoft Office 
• Strong attention to detail and ability to interpret data 

Desirable: 

• Knowledge of legislation affecting international and EU applicants 
• Previous supervisory experience 

CVs will be reviewed on a rolling basis so early applications are strongly encouraged to avoid missing out. If you're interested, please apply ASAP with your CV in Word format. 

At Prospectus, we are committed to supporting you throughout your application journey. We welcome applicants from all backgrounds and do not discriminate based on age, gender, disability, race, religion, sexual orientation, marital status, or pregnancy/maternity. 

Job Title: Chief Medical Advisor (SCS2)

Organisation: Department for Work & Pensions (DWP)

Salary: Circa £145,000

Locations: London, Leeds, Sheffield (hybrid, 60% in the office)

Key Benefits: Civil Service pension scheme (28.97% employer contribution), 25 days annual leave (+9 days of Bank Holiday leave)

Application Closing Date: Monday 2nd March, 10am

The Department for Work and Pensions (DWP) is seeking a permanent Chief Medical Advisor. This is an SCS2 grade role and an outstanding opportunity to work in the largest Civil Service Department that touches the lives of citizens the length and breadth of the UK.

This is a unique opportunity for a senior medical professional to provide expert advice to inform policy, legislation, and delivery decisions at the UK’s biggest public service department, where we administer the State Pension and a range of working age, disability and ill health benefits to around 20 million claimants and customers.

This role will be the Senior Responsible Officer (SRO) for Clinical Governance and Clinical Profession. The postholder will build strong relationships with senior leaders, including the Permanent Secretary, ministers, and external stakeholders, ensuring clinical advice is accurate and of the highest quality. The role requires strong team leadership, promoting an inclusive environment for clinicians to encourage development and growth while ensuring compliance with legislative requirements.

As the Department’s most senior medical professional, you will provide expert advice on clinical policy and clinical governance matters to DWP Ministers and senior leaders across DWP including the DWP Executive team. The role will also work closely with other clinical teams across government as well as external organisations such as regulatory bodies, external providers and charities.

The Department has an ambitious reform agenda including priorities set out in the Get Britain Working White Paper and the Pathways to Work Green Paper and a focus on tackling rising youth inactivity.

As Chief Medical Advisor you will bring professional expertise to complex problems, influencing right at the heart of decision making. You will be a strong relationship builder, able to work effectively across a large and complex organisation, and operate as an inspiring leader.

This role has four major components:

1. Leading a team of approximately 50 colleagues providing clinical advice across DWP, you will act as the Department’s expert on clinical policy matters and work with officials across the Department to ensure Ministers receive the highest quality advice on clinical policy.
2. Provide the in-house clinical advice relating to disability, work, and health within DWP for Ministers and the Executive team.
3. Operate as Head of Clinical Profession, where you will be responsible for training, appraisal, and revalidation of c.200 clinicians in DWP, ensuring they are in good standing with their regulatory body. There is also a dotted line of professional responsibility to 5,500 healthcare professionals within contracted provider organisations.
4. As SRO for Clinical Governance, you will oversee the DWP Caldicott Guardian and Clinical Safeguarding Lead, providing final sign-off for sanctions and waivers on behalf of the Secretary of State.

The successful candidate must be able to demonstrate their knowledge, experience and skills against the following essential criteria:

• Excellent strategic thinking skills, with the ability to understand both complex policy detail and high level, strategic connections across a broad portfolio and an outstanding eye for critical detail.
• Experience of delivering practical and innovative responses to complex issues and responding to unplanned circumstances.
• Strong technical skills relevant to clinical safeguarding with expertise in occupational health or functional medicine.
• Evidence of exceptional leadership and ability to lead multidisciplinary clinical education teams and / or programmes to ensure understanding of all roles across the 5,500 strong clinical profession, including the ability to motivate and inspire an experienced and diverse clinical team.
• Ability to demonstrate credibility to inspire the respect of both internal and external stakeholders at Director level and above.

Applicants must also meet the following qualification and membership requirements:

• A clinically active doctor with license to practise with GMC.
• Candidates must meet minimum ‘Continuing Professional Development’ (CPD) requirements (i.e. be up-to-date) in accordance with the requirements of the appropriate recognised professional body.
• Medical qualification MBChB or equivalent.

It is desirable that applicants hold a faculty of medical leadership recognition to ensure profession leadership is credible.

A detailed candidate pack is available for more information on the vacancy.

Prior Civil Service experience is not a pre-requisite, however, applicants must demonstrate the ability to operate at scale in a complex environment. DWP are an equal opportunity employer and value diversity in our organisation, we welcome applications to help us reflect the citizens we serve.

This role can be based in the following DWP Hub locations: London, Leeds, or Sheffield.

Hybrid working policy: The expectation is that that this role would require the successful candidate to be in the office more than 60% of the time. Travel to other DWP and official locations including London is required which may include overnight stays.

Alongside your salary, the Department for Work and Pensions contributes 28.97% towards you being a member of the Civil Service Defined Benefit Pension scheme.

Applicants will be required to provide an up-to-date CV and supporting statement (up to 1,250 words) detailing how you meet the role’s requirements. You will also provide a completed online diversity monitoring form.

The closing date for applications is Monday 2nd March 2026 at 10:00am.

In addition to Security Check (SC) level clearance, this role will also be subject to an Enhanced Check. Candidates who do not already have this level of clearance can have this undertaken post-appointment. In all cases the appointment remains conditional on this level of security clearance.

DWP is recognised as a Disability Confident Leader, demonstrating the departmental commitment to attracting, recruiting and retaining disabled people and supporting them in achieving their full potential. We run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria for the advertised role. This vacancy is also part of the Great Place to Work for Veterans (opens in a new window) initiative.

About Us: 

Enable is a charity dedicated to improving people's wellbeing and strengthening local communities. We work with councils, charities and other local organisations to deliver health, leisure, community services and events that enrich people’s lives and strengthen our local community.

At Enable, we value our employees and our culture, focusing on embracing diversity and fostering an inclusive, flexible and fun environment for employees to perform at their best. On top of a competitive salary and flexible working environment, employees will also receive:

  

Benefits: 

• 30 days of annual leave (plus 8 bank holidays)
• Life Insurance
• Reward Schemes (RewardHub Membership, wellbeing budgets and cycle to work)
• A variety of social and wellbeing activities each month
• Mental Health & Wellbeing Perks (Monthly talks, Wellbeing Hour, etc)
• Gym Membership

Reports to: Social Prescribing Manager

Based: Balham, Tooting and Furzedown PCN

Salary: £35,530.43

Contract: Permanent, Full time

Work Arrangement: 40 hours per week, hybrid between home, office and GP practices 

DBS: Enhanced with Adults

  

Role Overview: 

The Health and Wellbeing Team are a passionate group of health professionals who empower people to make lasting changes to their health and wellbeing and improve their quality of life. We put the person at the centre of everything we do, building innovative initiatives that tackle barriers to improving health. We are experts at reducing health inequalities, real or perceived, and creating lasting changes. 

Main Duties/Responsibilities:  

Person-centred care and support  

• Deliver effective social prescribing appointments using a holistic and person-centred approach that helps people focus on what matters to them. 
• Empower people to take control of their own wellbeing by building their confidence, motivating them to set goals and creating personalised action plans. 
• Signpost and refer people to local voluntary, community and statutory services that help meet their needs. 
• Support people to overcome their personal barriers to access VCSE organisations and follow up to ensure they are satisfied, able to engage, and receiving good support. 
• Treat everyone with dignity, and respect different cultures, religions, ways of life and other personal characteristics at all times. 

Communication and Collaboration  

• Build excellent relationships with primary care/adult social care teams, providing regular updates, sharing knowledge of local VCSE organisations and working together to develop the service. 
• Provide support and develop partnerships with local VCSE organisations, community groups, and statutory services to make safe and effective onward referrals. 
• Work with the Enable Health and Wellbeing Team and local partners to identify unmet needs within the community and gaps in service provision. 
• Promote the social prescribing micro-commissioning fund and support VCSE organisations to apply. 
• Act as a champion of social prescribing, increasing awareness and promoting its benefits to a wide range of audiences. 
• Work with a team of volunteer buddies to provide additional support to clients. 

Service Quality and Development  

• Collect and record outcome, monitoring and impact data using required systems, contributing to the evaluation of the service. 
• Manage own case load to ensure clients receive appropriate levels of support and expectations are met. 
• Gather client feedback to evaluate the quality of the service and to inform service changes and developments. 
• Identify how the service could be developed and improved and, drawing upon knowledge of service delivery, make suggestions about how social prescribing could be embedded to a greater extent across Wandsworth. 
• Keep up to date with key changes in the health and social care sector in order to shape and develop the service, including those relating to good practice and policy. 
• Lead by example by demonstrating excellent customer service, delivery skills, organisation and professionalism. 
• Complete Quality Assurance Assessments for VCSE organisations accepting social prescribing referrals to ensure they are safe, effective, and have the support they need to be part of social prescribing. 
• Work with your line manager to identify your own support needs and undertake continual personal and professional development. 

General Responsibilities  

• To comply with all of Enable Leisure and Culture Codes of practice and conduct, including policies and procedures concerning data protection, health and safety and safeguarding. 
• To be committed to the promotion of equality, diversity and inclusion for others, both colleagues and clients. 
• To create and maintain a safe, supportive and welcoming environment where all people are treated with dignity and their identity and culture are valued and respected. Report any instances of inappropriate behaviour or discrimination. 
• Ensure data is kept securely in line with data protection law and Enable LC’s procedures. 
• To be fully aware of the principles of safeguarding as they apply to children and vulnerable adults in relation to your work role. Always follow safeguarding procedures and ensure that your line manager is kept fully informed of any safeguarding concerns. 
• To carry out any other reasonable duties and responsibilities that contribute to the overall function of the team, appropriate with the grading of the post. 
• To apply a flexible approach to working in different environments including from home, GP practices, healthcare settings, community venues and Enable offices. 
• To travel inside or outside the borough when required. 

Skills and Experience:  

• At least 2 year experience in a role that involves delivering face-to-face support in a relevant health or social care environment.
• Experience adopting a person-centred approach in order to meet the needs of service users and of empowering them to make informed choices.  
• Experience of working with people of all ages with a range of social needs.  
• Experience of working with the VCSE sector (in a paid or voluntary capacity), including with volunteers and small community groups.  
• Motivational interviewing, behaviour change, or health coaching qualification (desirable) or willingness to undertake training (essential).  
• Motivational interviewing, behaviour change or health coaching experience (desirable).  

Knowledge 

• Knowledge of the wider determinants of health, including social, economic and environmental factors. 
• Understanding of personalisation and the skills required to support self-care.   
•  An understanding of the principles of confidentiality and how these apply when handling service-user information. 
• Local knowledge of VCSE and community services in Wandsworth (desirable).  

Aptitudes, skills and competencies  

• Good ability to use Microsoft Office (including Excel, Word, Outlook and PowerPoint) and other online client monitoring systems or tools as required.    
• Ability to work with and support people with a wide range of health and wellbeing needs, inspiring trust and confidence, motivating others to reach their potential.  
• Strong interpersonal skills with the ability and confidence to listen actively, motivate, support, and advocate. 
• Excellent communication skills, verbal and written; able to communicate in a meaningful way and develop effective relationships with a range of stakeholders.    
• Excellent organisation, planning and time management skills.  
• Able to collect and record data to enable the monitoring of key performance indicators, reporting on them as and when required.  
• Able to work effectively with others in an open and collaborative way, valuing differences and contributing to a working environment which helps to achieve goals.   
• Able to work unsupervised to meet agreed outcomes, targets and deadlines.  
• Ability to identify risk, assess and manage risk when working with patients.    

Personal qualities  

• Able to demonstrate personal accountability, emotional resilience and ability to work well under pressure.  
• Commitment to working in deprived communities and reducing health inequalities.   
• Commitment to valuing equality and diversity and understanding of how this applies to own area of work.   
• Commitment to own professional and personal development and willingness to undertake training and development as appropriate to the role.  
• Able to work flexible hours if required by the post and able to work in various setting. 
• Able to commute to various service locations across the borough as required.  

If you want to work with wonderful people and make a positive impact on our woodlands and wood culture, then being Membership and Charity Administrator at Woodland Heritage is the perfect opportunity for you!

As Membership and Charity Administrator you will enable the smooth running of the charity by delivering important parts of the charity’s administration. Here your organisational skills and focus on solutions will come into their own.

This will be a core part of how Woodland Heritage achieves its mission and will be an incredibly rewarding and varied experience for someone with the right skills, experience and can-do attitude. 

Woodland Heritage is creating a thriving UK wood culture that benefits our environment, all people and our economy. We do this by championing the good use of home-grown timber from sustainable, productive woodlands for the benefit of present and future generations. Through a combination of demonstration sites, research, education, membership and outreach, we build on the wisdom and skills of the past to weather the challenges of tomorrow. 

About the role

• The role is part-time, 3 days / 22.5 hours per week with occasional planned evening and weekend working as required
• Options for flexible and hybrid working, with 1 day per week at the Whitney Sawmills office (see below)
• 25 days plus Bank/Public holidays as paid leave (pro rata)
• £24,000 (pro rata 3 days per week £14,400)
• Fixed term of two years
• Your line manager will be the Engagement Manager
• Employer contribution from nest pensions
• We can offer flexible and/or hybrid working. Our main office is at Whitney Sawmill in Herefordshire. Candidates will be required to work at the Whitney Sawmills office a minimum of 1 day per week.

All other terms and conditions will be as per your contract. More details are available via our staff handbook which can be provided to shortlisted candidates.

About you

You will be organised, have excellent attention to detail and the ability to prioritise and manage a varied workload. You will have strong written and verbal communication skills. You will provide excellent customer service while addressing both internal and external enquiries. Full training will be given to the right candidate.

You will join a small, dedicated team of staff and a wider group of passionate trustees. Everyone will want you to succeed and will support you along the way.

Visit our website to download the job specification and learn how to apply. We'd love to hear from you!