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We are entering an exciting phase of growth and are looking to expand our services supporting families and individuals and extend our reach across Birmingham, the Black Country, and surrounding areas. This new Operations Manager role is central to these plans.
As Operations Manager, working closely with the CEO, you’ll oversee the day-to-day running of organisation across our 2 main premises and in other community venues. You will manage the admin and appointments functions and ensure our services run smoothly, consistently, and with a focus on quality, sustainability, and user experience.
Initially, the role will be hands-on and operational, with responsibility for recruiting and training administrative staff, fully re-opening our 2 main premises, and transitioning to a hybrid model of online and face-to-face counselling. You will also support the implementation of updated policies, procedures, and new online appointment and case management systems.
As the organisation grows, there is significant opportunity for development, allowing you to contribute to how our services are delivered, strengthen our team, and help us meet the increasing need for our services.
Based at our Birmingham office, this role will require some flexibility in working hours to meet service needs, including working at other centres from time to time.
What you’ll do
· Oversee day-to-day operations across Birmingham, Wolverhampton, and community venues.
· Lead and manage the administration team, including recruitment, training, and volunteer coordination.
· Manage appointments, service utilisation, waiting times, and payments.
· Streamline processes and systems to improve efficiency, consistency, and client experience.
· Support implementation of new technology, online appointments, and case management systems.
· Ensure premises are safe, functional, and fit-for-purpose.
· Monitor service performance, budgets, and KPIs; prepare reports for management and funders.
· Promote a positive, inclusive, and supportive workplace culture.
· Work closely with service managers and the CEO to align operations with strategic goals.
· Ensure compliance with HR, health & safety, and organisational policies.
What we’re looking for
· Proven experience in operational management, ideally in third sector, health, or community services.
· Strong administrative experience and ability to oversee budgets, KPIs, and performance.
· Experience designing and embedding processes, policies, and systems.
· Confident in implementing technology and using data to drive decisions.
· Experience managing premises and creating safe, functional environments.
· Understanding of client journeys and accessibility, with experience improving engagement and service utilisation.
· Knowledge of HR and health & safety, with experience managing staff wellbeing and compliance.
· Strong leadership, communication, and relationship-building skills, with a commitment to inclusion and equity.
About Kapella
Kapella’s mission is to build better relationships and improve the wellbeing of families and individuals. We provide accessible and affordable services, including counselling, family mediation, training, and domestic abuse programmes across Birmingham and the Black Country. Our work includes self-paying clients as well as funded projects delivered through contracts, grants, and partnerships.
Why join Kapella?
Play a key role in expanding essential services to families and individuals across Birmingham and the Black Country.
Be part of a passionate, supportive, and values-driven team.
Significant opportunity to shape operational processes and grow into a senior leadership role.
25 days annual leave plus Bank Holidays, pension, CPD and staff wellbeing support.
How to apply
Please send your CV and a covering letter outlining your relevant experience and how you meet the requirements of the role.
Closing date: Wednesday 5 November 2025.
Kapella is an inclusive employer and welcomes applications from all sections of the community.
Location: Birmingham Office (with travel to Wolverhampton and other community venues)
Hours: Full-time (37.5 hours per week) – 4 days considered for the right candidate
The client requests no contact from agencies or media sales.
About the role
You’ll join us at a vital and exciting time, as we help to shape what the future of health and care looks like with our new strategy and a reshaped communications and engagement directorate.
We’re looking for a strategic and creative digital communications leader to join our team, overseeing our digital channels, including email, paid and social media. In this role, you will plan, produce and evaluate all kinds of digital content, ensuring it is engaging and accurate, and aligns with our strategic and income-generating goals. You'll work closely with colleagues across The King's Fund to find interesting stories to tell and use insight and data to craft the right assets for our audience and make improvements to our channels.
You’ll oversee the delivery of marketing and communications campaigns across multiple channels and enjoy both the creative and technical aspects of channel and community management. You'll be a compassionate and inspiring people manager and a confident communicator.
If you’re passionate about storytelling, data-driven strategy, and delivering meaningful results, we’d love to hear from you.
The Fund has an ambition to increase the diversity of our workforce and introduce careers in health and care policy to a broader range of people. We encourage applicants from all sections of the community, including those from Black and ethnic minority backgrounds, those with disabilities and from the LGBTQ+ community. We believe that diversity of background and experience contributes to a broader collective perspective that will improve the way we influence health and social care policy.
What you'll get in return
The King’s Fund is committed to a hybrid working model that meets the organisation’s needs, while giving staff flexibility to choose between office and home working. In keeping with our current policy, the post-holder will be required to work a minimum of two days per week from our central London office (pro rata, averaged over a month).
In addition to a competitive salary, The King’s Fund offers generous holiday entitlements, a £3 daily discount in our café and an on-site gym.
How to apply
To apply, please visit our website and read our supplementary guidance documents below, then download and fill in our application form. If completing the application form presents any challenges, contact us by email so we can discussion options.
Please note that in order to apply, you must have existing documented proof of your right to live and work in the UK.
No agencies please.
CVs will not be accepted as applications. Applications must be submitted using The King’s Fund application form.
The deadline for receipt of applications is Tuesday 4 November, 9.30am. Late applications will not be considered.
Interviews will be held on Wednesday 12 November. The role is available to start immediately.
The client requests no contact from agencies or media sales.
Annual leave: 33 days (plus eight bank holidays)
Benefits:
- enhanced maternity, paternity and adoption leave, and shared parental pay
- family-friendly policies
- 8% employer pension contribution (Aviva)
- three x basic salary life assurance cover
- free health cashback plan (Medicash): employee cover plus up to four dependent children
- 24/7 virtual GP access (UK registered), plus access to Best Doctors
free, confidential employee assistance programme (Medicash) - access to a wellbeing app
- flexible working options including hybrid working, flexible working patterns such as part-time, compressed hours, and more*
- learning and development opportunities including bespoke training and access to LinkedIn Learning)
- commitment to employee health and wellbeing.
- we have a Menopause Friendly accreditation and are a Disability Confident employer
Every three minutes someone in the UK develops dementia: a progressive and complex condition that can be devastating for the whole family. One in two of us will be affected by dementia in our lifetime, either by caring for someone with the condition, developing it ourselves, or both.
Dementia UK is the specialist dementia nursing charity that is there for the whole family. Our specialist nurses, known as Admiral Nurses, provide free, expert advice, support and understanding to help families care for their loved one. Every day, Admiral Nurses help families up and down the country to have the best life possible, for as long as possible.
This is a fantastic time to join Dementia UK’s growing Community Fundraising team as a Community Fundraising Executive, which is expanding in response to sustained year-on-year growth and our ambitious five-year organisational strategy. Join as a Community Fundraising Executive (Stewardship) to play a key role in delivering exceptional supporter experiences that inspire and retain our mass and mid-value community fundraisers.
You’ll manage and enhance supporter journeys, ensuring that key supporters feel valued, heard and connected to the impact of their contributions. This includes designing and delivering high-quality communications and resources, responding to supporter feedback and using data and insight to improve engagement and retention. You will also support the delivery of income and stewardship targets, helping to monitor performance and identify opportunities for growth.
Collaborating with the Digital Marketing team, you will ensure that Community Fundraising content is engaging, accessible, and aligned with our values. You will also liaise with external suppliers to produce on-brand materials and contribute to charity-wide stewardship initiatives that enhance supporter loyalty and celebrate fundraisers.
We’re looking for you to have experience in community fundraising or supporter stewardship, strong relationship-building and excellent copywriting abilities. This is a role for someone who thrives on turning insight into action, improving systems, and creating experiences that deliver real value—for our supporters and for families affected by dementia.
We would love to hear from you! If you would like to find out more about the role, or have any queries, please get in touch with us.
This role will be subject to a Basic DBS check.
Our culture
In addition to a competitive salary and a generous benefits package, we truly value our people. It’s important for us to create a working environment that looks after our workforce to support them in achieving their full potential. You will become part of a diverse and dedicated team who are supported to use and develop their skills. We recognise and value the key role you will play in delivering our strategic plans for the benefit of those living with dementia.
Our staff have a voice. Representatives from different roles and levels across the organisation positively contribute to and lead on our working groups around health and wellbeing, menopause, and equity, diversity and inclusion.
Dementia UK is proud to welcome everyone. We aim for a truly inclusive culture with talented, diverse teams that represent a variety of backgrounds, perspectives, and skills. We celebrate difference and individuality and encourage everyone to join us and be their whole selves always.
Dementia UK is a Disability Confident Employer. If you’d like support to make an application, contact us.
By applying to join Dementia UK, you acknowledge that in the event you are successful for the role, any offer and your ongoing employment will be conditional on you having or obtaining the right to work in the UK.
*Please note that any decision on flexible working is based on business needs
When you apply for a job at Dementia UK, we will collect certain information about you to process your application and assess your suitability for the role. Further details can be found in our privacy notice.
Team: Branch Support Unit
Location: Chelwood Gate, East Sussex (Hybrid working)
Work pattern: 35 hours per week, Monday to Friday (very occasional weekend working may be required)
Salary: Up to £27,466.16 per annum
Contract: Permanent
We are the UK’s largest cat welfare charity. All over the country, our passionate employees, volunteers and supporters are using their kindness and expertise to make life better for millions of cats and the people who care for them.
Will you join us and make life better for cats?
Responsibilities of our Branch Support Unit Advisor:
- Deliver proactive operational and administrative support to Volunteer Teams, Centres, and regional Operations staff, managing communications, enquiries, and departmental processes
- Coordinate and support volunteer engagement activities, including recruitment drives, events, and with charity policies, while facilitating cat relocations and centre visits
- Lead on organising meetings and events, sourcing cost-effective venues, managing logistics, and supporting project implementation across regional teams
About the Branch Support Unit team:
- We sit within the Central Operations team
- Our day-to-day work includes; maintaining branch information on the database; arranging events lottery licenses, PetPlan, cat relocations, NCC visits and processing Annual Returns; supporting Operations staff with projects and collating and dispatching mail outs to Volunteer Teams and centres
- We currently have a team of 9
What we’re looking for in our Branch Support Unit Advisor:
- Administration experience preferably within an office environment
- A customer service background with experience interacting with members of the public
- Proven ability to multi-task and work on own initiative, accurately and under pressur
- A confident communicator, particularly using the telephone
- Strong Microsoft Office knowledge including Word and Excel
- A full UK driving licence and access to a vehicle is preferred
- Able to travel away from home with some overnights
What we can offer you:
- range of health benefits
- 26 days’ annual leave plus bank holidays, increasing with length of service
- Salary Finance, which empowers you to take control of your financial wellbeing
- and much more, which you can learn about
Interested? Here’s how to apply:
Application closing date: 30th October 2025
Virtual interview date: 10th, 11th & 13th November
Applications may close before the deadline, so please apply early to avoid disappointment. Please note, applications received after the closing date may not be responded to.
If you’re enthusiastic about this opportunity but your experience doesn’t align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable. You may be just the right candidate.
If successful, your recruitment journey will include:
1. Anonymised application form
2. Virtual interview & Task via Microsoft Teams
Please note, the process may change slightly dependent on application numbers. We will inform you of any relevant changes.
Making a better life for cats, because life is better with cats


A Rocha UK is the only national Christian conservation charity in the UK. Our mission is to mobilise Christians and churches to care for the natural world. We do this currently through a number of programmes reaching different parts of the Christian community: Eco Church for local churches, Partners in Action facilitating conservation efforts by Christian land managers, Wild Christian, supporting individuals and households to act on nature, including by campaigning, and our Convening programme, supporting Christian environmental leaders. We also contribute to several networks - Christian and secular - involved in both practical conservation and climate change work, as well as research, policy and campaigning.
Purpose of Job:
To provide excellent supporter care for potential and existing supporters and churches, which encourages them to engage with or deepen their engagement with A Rocha UK. To work with the Data Manager, and with the wider Engagement Team, in developing the supporter experience, helping to grow our supporter base, ensuring the provision of an efficient supporter management system, accurate supporter and income data and other ad hoc duties
The client requests no contact from agencies or media sales.
Crisis is the national charity for people experiencing homelessness. We have embarked on our 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.
Location: Based onsite in Crisis Skylight Merseyside, 96 Kent Street, L1 5BD
Hours: 35 per week between the hours of 8.30am – 5pm Monday to Friday on a rota basis
About the role
As an Engagement and Assessment Worker, you will be the first point of contact for someone who comes to Crisis for help to prevent or end their homelessness. You will:
- Welcome them to the service on site and at partner agencies,
- Listen carefully and non-judgementally to their story,
- Complete thorough Crisis and Mainstay assessments using a trauma informed approach,
- Agree realistic options and the support needed to assist them to prevent their homelessness or a pathway out of homelessness.
- Help them formulate a holistic plan and help them take the initial steps, where necessary.
- Hold a caseload of members who require short term intervention to end their homelessness.
About you
- Experience of working successfully with disadvantaged/or socially excluded groups and individuals, utilising a psychologically informed approach.
- Ability to deliver excellent customer service, ensuring accessible, welcoming, and safe ‘front of house’ environment in a busy service.
- Experience of assessing presenting needs, and an understanding of strengths-based assessments. You will have empathy and understanding of the barriers to accessing services.
- Ability to manage successful relationships with external agencies and relevant service providers and successfully advocate on members behalf.
- Excellent verbal and written communication skills used to ensure accurate record keeping on a variety of Case Management Systems/Databases.
- Excellent organisation and prioritisation skills, with the ability to successfully manage a busy and diverse workload.
- The ability to use your own initiative to contribute to the effective running of the service and to work flexibly as part of a team.
Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.
We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.
Working at Crisis
Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.
Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.
As a member of the team, you will have access to a wide range of employee benefits including:
- A competitive salary. Please note our salaries are fixed to counter inequity and we do not negotiate at offer stage.
- Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy.
- Pension scheme with an employer contribution of 8.5%
- 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave.
- Enhanced maternity, paternity, shared parental, and adoption pay.
- Wellbeing Leave to be used flexibly
- And more! (Full list of benefits available on website)
Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.
When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.
How do I apply?
Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.
Closing date: Sunday 2 November 2025 at 23:59
Interview date and location: Friday 14 November 2025 at Crisis Skylight Merseyside, 96 Kent Street, L1 5BD
AI in Job Applications
We understand some candidates use AI tools when applying. Whilst we welcome the use of technology to support clear communication and structure, we want to learn more about you, so please ensure that your application reflects your own skills, knowledge and experiences
Accessibility
We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help.
Registered Charity Numbers: E&W1082947, SC04009
The client requests no contact from agencies or media sales.
Job Title: Treatment Support Counsellor – Penny Brohn UK for GenesisCare
Ref: TSC450
Contract: Permanent
Hours: Part time (22.5 hours worked over 3 days)
Salary: £29,000 - £31,000 pro-rata, per annum
Location: This is a home-based role.
About Us
Penny Brohn UK is the cancer health and wellbeing charity. We help people feel better in mind, body and spirit by offering support through our team of cancer support experts (which includes doctors, nutritionists, counsellors and exercise therapists)
Penny Brohn UK helps people with cancer to feel more physically and emotionally able to manage the impacts of their diagnosis and treatment, be more in control of their choices and have the best quality of life possible. By making our services freely available, our aim is for all people with cancer to be able to access the high-quality support they need.
Penny Brohn UK have been working in partnership with GenesisCare UK, a private healthcare company, since 2013. We deliver an integrated cancer care approach which includes complementary treatment support and lifestyle advice for patients undergoing chemotherapy and radiotherapy at all of their 14 centres across the UK. For over 40 years, Penny Brohn UK has supported people with cancer to feel more physically and emotionally able to manage the impacts of their diagnosis and treatment, be more in control of their choices and have the best quality of life possible.
The role
This is an exciting opportunity to join our existing team of counsellors working remotely to support cancer patients being treated in the 14 GenesisCare centres across England.
This role requires excellent communication and interpersonal skills with the ability to establish effective rapport and deliver therapeutic interventions via telephone or video link. We are looking for a professional who can work in a flexible, intelligent, and creative way. Candidates should have experience of working as a counsellor within the NHS, charity sector or private practice, and have knowledge, experience/understanding of how cancer treatment can affect a patient’s health and wellbeing.
Key role considerations
- This role requires remote delivery of counselling sessions.
- Most of the patient work is based on a short-term relationship (4 sessions)
Through the successful partnership with GenesisCare, the treatment support service that we offer to cancer patients has shown to be both statistically and clinically significant. If you are driven to support patients whilst they undergo cancer treatment, this could be the opportunity for you.
In return for your hard work and dedication you will enjoy a wide variety of benefits including:
- 30 days holiday plus 8 bank holidays (pro rata)
- Regional allowance pro rata, per annum
- Enhanced sick pay after six month’s service
- Auto enrolment into the Penny Brohn UK pension scheme
- Free Life Assurance
- Family friendly policies with enhanced maternity and paternity leave after one year of service
- Specsavers Corporate eyecare test
- Cycle to work scheme
Timetable for appointment
Closing date: Thursday 6 November at 9.00am
Interview details: Wednesday 11 November via Teams
Start date: To be agreed upon appointment with successful candidate
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
At Penny Brohn UK, we are committed to promoting equality, diversity, and inclusion throughout the organisation. We are proactively taking action to support EDI and Wellbeing to support our ethos of creating a diverse culture that is reflective of both our employees and the lived experience of all communities touched by cancer. We welcome applications from individuals from all backgrounds regardless of age, gender, gender identity, gender expression, ethnicity, sexual orientation, faith or disability.
No agencies please.
About Camden Learning
Launched in 2017, Camden Learning is a schools-led partnership – a joint enterprise between Camden schools and Camden Council. All Camden schools are members, co-constructing a model based on the principle that collective effort achieves more. We aim to drive improvement for all, guided by values of excellence and social equity. Camden Learning is a pioneer in school-led partnerships, establishing a successful model for cooperation and improvement.
The role
In this role you will ensure the smooth and professional delivery of Camden Learning’s services by providing high-quality customer support, delivering accurate and engaging communications, managing website and mailing content, and coordinating meetings, training, and events. You will be a central point of contact for our stakeholders, support internal operations, and contribute to the organisation’s visibility and effectiveness.
Key responsibilities
Customer support
- The first point of contact for incoming phone calls and the customer service email address
- Answering queries and directing these on to the relevant team members as required; ensuring queries that are passed on are responded to in a timely fashion
Email bulletins
- Compile, proofread and publish key bulletins
- Support the maintenance of accurate contact details in all key contact lists
Website
Ensure website content is accurate and up to date:
- Undertake routine audits of website content with relevant colleagues to ensure it is up to date
- Make updates to website content as required
- Liaise with web design agency if more extensive website changes are required
Meetings, training and events
- Ensure that our online booking system for training courses is accurate and up to date
- Liaise with course leads to confirm training details
- Respond to and resolve queries from attendees and courses leaders
- Book venues for in person training courses, and set up online sessions in Zoom
- Distribute feedback from training courses to course leaders
- Support the organisation and smooth running of conferences, meetings and events. To include front of house duties such as greeting attendees, organising refreshments as required.
Communications
- Support the implementation of our social media strategy including gathering posts from relevant colleagues, proofreading, adding images and hashtags, and overall management of our LinkedIn page and presence.
- Support colleagues with the design, publication and dissemination of Camden Learning communications.
Other
- Liaise with schools, Camden council and other partners to ensure the smooth running of Camden Learning’s services and operations
- Other tasks as required in keeping with the level of the role
- Act as a leader of social justice who:
- Understands the material and economic and social differences between different groups.
- Works to right the wrongs of marginalised groups.
- Creates safe spaces and opportunities that promote equity between individuals and groups.
- Changes systems, processes, and structures to respond better to the needs of students and the system.
- Works to create fairness and inclusion in schools for all who study and work in them and across the local education system.
- Interprets their role as working towards excellence and equity for all.
About you
Skills and Experience
- Tech savvy – able to pick up and use a variety of new systems easily. Confident using digital tools such as email platforms, online booking systems, and Zoom.
- Experienced using Wordpress (or similar platform) to update websites
- Excellent attention to detail
- Able to quickly build rapport and gain the trust of our customers and other stakeholders
- Excellent written and verbal communication skills
- Strong organisational and time management abilities
- Desirable – experience of coordinating large meetings, events, and training logistics
- Desirable - experience managing company social media presence platforms (e.g. LinkedIn)
- Desirable - basic design skills for creating communications and social media content
Personal Attributes
- Professional, approachable, and customer-focused
- Highly organised and proactive, with a problem-solving mindset
- Passionate about education and community development
- Proactive and able to work independently as well as part of a team
- Flexible and adaptable to changing priorities
- Collaborative and approachable, with a commitment to supporting colleagues and stakeholders
- Adaptable and resilient, capable of managing multiple priorities
- Commitment to continuous improvement and delivering high-quality services
Camden Learning is a schools-led partnership. We aim to drive improvement for all, guided by values of excellence and social equity.
The client requests no contact from agencies or media sales.
Careers Support Officer
Salary: £24,000 per annum, pro rata
Contract: 2 year fixed term
Hours: 21.75 per week (0.6 FTE)
Location: Cambridge, CB2
The Role
Clare College is committed to helping its students prepare for life beyond university. We seek to provide opportunities for students to build on their academic achievements, gain successful employment and embark on fulfilling and rewarding careers.
A key element in achieving this aim is the provision of enhanced careers support, delivered by our first Careers Support Officer. The postholder in this new role will support the Careers Tutor in delivering a careers service tailored to individual student needs, leveraging the involvement of the College’s alumni community to complement the service offered by the University Careers Service.
The Careers Support Officer will also proactively identify, collate and follow up offers of internships and work experience, as well as organise careers events including drop-in sessions, workshops, and external speakers.
About Us
Clare is the second oldest of the 31 Colleges in the University of Cambridge. Regarded as one of the most progressive and informal, Clare is renowned as a College that achieves academically at the highest levels, whilst also being welcoming, forward-thinking, and inclusive.
Located in the heart of Cambridge city centre, the College is extraordinarily beautiful and famed for its gardens on “the Backs” (the famous backs of the Colleges that overlook the River Cam). Clare’s Old Court, a Grade I listed building, is the centre of the College and is unique among the ancient Cambridge Colleges in having maintained its architectural integrity over the course of its history.
Salary and Benefits
The annual salary will be £24,000 per annum pro rata, this is a part time role 21.75 per week (0.6 FTE) on affixed term contract for 2 years.
In addition to the salary you will be entitled to a free lunch when working in College, membership of a defined contribution pension scheme and you will be eligible for a bonus every year .
Closing date: 27th of October 2025
Interviews will take place on the morning of 5 November 2025.
Please note that we reserve the right to close the vacancy early if we find a suitable candidate
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
Clare College is an Equal Opportunities Employer.
Clare College is committed to treating all job applications on their merit irrespective of sex, race, disability, sexual orientation, religion or belief, age, marital status or civil partnership, pregnancy/maternity or gender, where any of these cannot be shown to be a requirement of the job concerned. Recruitment, selection and promotion procedures will be monitored to ensure that individuals are selected, promoted and treated on the basis of their relevant merits and abilities.
No agencies please.
Our Vision: A UK where “No good food goes to waste”.
We are UK’s national network of charitable food redistributors, made up of 18 independent organisations. Together, we take good quality surplus food from right across the food industry and get it to approximately 8,500 frontline charities and community groups. Every week we provide enough food to create almost a million meals for vulnerable people.
There has never been a more exciting time to join an organisation at the heart of public consciousness
The Role
As Community Coordinator, your role will focus on the growth and sustainability of the FareShare Go programme; through maximising relationships and adding value to create the best experience for our charity community. The successful candidate will be an exceptional communicator, with an approachable nature who will play a vital role in developing and maintaining charity and food partner relationships, together with raising awareness of FareShare Go across your local area.
The Community Coordinator will work across their designated area, with the following key outcomes:
- Charity recruitment and onboarding. Community Coordinators are responsible for maintaining and increasing the number of charities collecting from food partners in the CC’s area, by generating leads through their local networks and research, working with the Regional Support Team to guide charities through the FareShare Go onboarding process and matching charity needs to available food sources in their local area using the ‘right charity-right store’ principle.
- Charity account management. Community Coordinators manage relations with all the charities in their area, in collaboration with the Fareshare Go Customer Support Team, to ensure the best possible experience for their charities. CCs conduct charity account reviews in person or remotely, with all their charities at least once a year, carry out annual Food Safety Checks and follow up food safety or contract breaches to ensure that the FareShare Go programme delivers the very highest levels of food safety assurance for our food and charity partners.
- Food partner account management. Community Coordinators manage relations with food partner outlets in their area, working closely with the Escalated Customer Support Team to resolve issues between charities and outlets by visiting stores and restaurants to collaboratively fix problems and promote engagement by food partner colleagues. Community Coordinators build and maintain relationships between food partners and local charities by educating colleagues about their charities, promoting volunteering opportunities and maximizing the value of local relationships between charities and food partners.
- Area development. As the territory owners for their areas, Community Coordinators use their local knowledge to increase the volumes and food types that their charity accounts can accept and use, to ultimately maximise the social value of food distributed through the programme. This includes supporting charities to increase their capacity to take more chilled and frozen food, expand their services into new areas or new distribution channels and reach more members of the local community.
- Community marketing and engagement. Community Coordinators are ‘the face of FareShare Go’ in their local areas and promote the programme’s benefits to local voluntary organisations, umbrella groups and zero-waste and food insecurity groups. They work collaboratively with FareShare Regional Centres in their area, researching local activities, presenting at group meetings and educating charities about FareShare Go and the food and other support they can access from our food partners
Person Specification
Essential
- Have exceptional relationship building skills with a range of stakeholders
- Experience of working in a customer service, account management or similar environment
- Be a strong communicator who can engage with a variety of audiences[KS1]
- Be confident and persuasive in handling difficult situations, whilst demonstrating calmness and professionalism
- Demonstrate strong problem-solving skills
- Self-manage your own performance and workload
- Have initiative and innovative thinking, to shape new/different ways of working
- Be organised, with a proven track record of achieving quality results
- Have a proven ability to create links across teams to share best practices
- Have strong IT skills and knowledge of Microsoft Office
- Be flexible about your working arrangements as the role may involve high levels of travel to other areas of the UK.
- Have a valid driver’s licence for the UK, access to your own car and undertake extensive travel across your region.
- This role is field based and the successful candidate will need to live and be able to travel around Northern Ireland
Desirable Criteria
- Level 2/3 Food Safety training is desirable, but training will be provided.
- Have previous experience working with constituent relationship management (CRM) software. Experience using Salesforce is advantageous.
- Some experience in data analysis and project planning is advantageous
- Be degree educated or have a strong career history doing similar roles in any sector.
- Have some experience of training and managing others
Field based*
The expectations for the ‘field based roles’ are: 1- 2 days per week visiting charities, your team, food partners and regional centres, 3 - 4 days working from home.
The client requests no contact from agencies or media sales.
We're looking for 2 kind, compassionate and resilient Waking Night Support Workers to join our East London Apartments service in Hackney.
£25,972.00 Per Annum working 36 hours per week.
Want to feel like you're making a difference? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Our benefits include:
Annual leave increasing up to 30 days with length of service
Free DBS
Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
Fully paid induction programme and further training
ILM courses and Apprenticeship Programmes
Cycle to work scheme
Employee Assistance Programme for 24-7 confidential support
Online wellbeing resources
A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
East London Apartments provides 24 hour accommodation based support for up to 31 individuals with complex histories, multiple traumas, complex personality disorder(s) and a varied, disrupted housing history with experience of homelessness as well as individuals who have been diagnosed with severe and enduring mental health conditions who are under the Care Programme Approach (CPA).
East London Apartments implements and promotes the Psychologically Informed Environment (PIE) model. This is an approach which was developed to support people out of homelessness, in particular those who have experienced complex trauma or are diagnosed with a personality disorder. However, its application is far broader than only homelessness. It considers the psychological needs of staff: developing skills and knowledge, increasing motivation, job satisfaction and resilience.
When working with individuals with complex needs, who may display challenging, chaotic behaviours, regularly testing boundaries and have experienced multiple traumas as a result of abuse, neglect, years of street homelessness, or long stays in mental health hospitals, it is integral that the post holder is motivated to support individuals to progress. They should continually hold aspirations for individuals despite multiple setbacks, and display emotional resilience, able to process challenging incidents and remain motivated to deliver excellent support.Night Support Workers enable people with particular needs to manage their tenancies and live independent lives of their choosing in the community. Night Support Workers are responsible for ensuring continuity of a support service at night and for keeping customers and the building safe.
This role involves waking nights shifts on a 4 on 4 off shift pattern, with10 hour shifts.
For a full job description, please visit our website.
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
What you'll bring:
Essential:
NVQ Level 2/3 or equivalent with some previous relevant sector work experience
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Our Vision: A UK where “No good food goes to waste”.
We are UK’s national network of charitable food redistributors, made up of 18 independent organisations. Together, we take good quality surplus food from right across the food industry and get it to approximately 8,500 frontline charities and community groups. Every week we provide enough food to create almost a million meals for vulnerable people.
There has never been a more exciting time to join an organisation at the heart of public consciousness
The Role
As Community Coordinator, your role will focus on the growth and sustainability of the FareShare Go programme; through maximising relationships and adding value to create the best experience for our charity community. The successful candidate will be an exceptional communicator, with an approachable nature who will play a vital role in developing and maintaining charity and food partner relationships, together with raising awareness of FareShare Go across your local area.
The Community Coordinator will work across their designated area, with the following key outcomes:
- Charity recruitment and onboarding. Community Coordinators are responsible for maintaining and increasing the number of charities collecting from food partners in the CC’s area, by generating leads through their local networks and research, working with the Regional Support Team to guide charities through the FareShare Go onboarding process and matching charity needs to available food sources in their local area using the ‘right charity-right store’ principle.
- Charity account management. Community Coordinators manage relations with all the charities in their area, in collaboration with the Fareshare Go Customer Support Team, to ensure the best possible experience for their charities. CCs conduct charity account reviews in person or remotely, with all their charities at least once a year, carry out annual Food Safety Checks and follow up food safety or contract breaches to ensure that the FareShare Go programme delivers the very highest levels of food safety assurance for our food and charity partners.
- Food partner account management. Community Coordinators manage relations with food partner outlets in their area, working closely with the Escalated Customer Support Team to resolve issues between charities and outlets by visiting stores and restaurants to collaboratively fix problems and promote engagement by food partner colleagues. Community Coordinators build and maintain relationships between food partners and local charities by educating colleagues about their charities, promoting volunteering opportunities and maximizing the value of local relationships between charities and food partners.
- Area development. As the territory owners for their areas, Community Coordinators use their local knowledge to increase the volumes and food types that their charity accounts can accept and use, to ultimately maximise the social value of food distributed through the programme. This includes supporting charities to increase their capacity to take more chilled and frozen food, expand their services into new areas or new distribution channels and reach more members of the local community.
- Community marketing and engagement. Community Coordinators are ‘the face of FareShare Go’ in their local areas and promote the programme’s benefits to local voluntary organisations, umbrella groups and zero-waste and food insecurity groups. They work collaboratively with FareShare Regional Centres in their area, researching local activities, presenting at group meetings and educating charities about FareShare Go and the food and other support they can access from our food partners
Person Specification
Essential
- Have exceptional relationship building skills with a range of stakeholders
- Experience of working in a customer service, account management or similar environment
- Be a strong communicator who can engage with a variety of audiences[KS1]
- Be confident and persuasive in handling difficult situations, whilst demonstrating calmness and professionalism
- Demonstrate strong problem-solving skills
- Self-manage your own performance and workload
- Have initiative and innovative thinking, to shape new/different ways of working
- Be organised, with a proven track record of achieving quality results
- Have a proven ability to create links across teams to share best practices
- Have strong IT skills and knowledge of Microsoft Office
- Be flexible about your working arrangements as the role may involve high levels of travel to other areas of the UK.
- Have a valid driver’s licence for the UK, access to your own car and undertake extensive travel across your region.
- This role is field based and the successful candidate will need to live and be able to travel around Essex / East of England
Desirable Criteria
- Level 2/3 Food Safety training is desirable, but training will be provided.
- Have previous experience working with constituent relationship management (CRM) software. Experience using Salesforce is advantageous.
- Some experience in data analysis and project planning is advantageous
- Be degree educated or have a strong career history doing similar roles in any sector.
- Have some experience of training and managing others
The client requests no contact from agencies or media sales.
Finance & CRM Manager (3-Month Contract) – Charity Sector
Location: Central London (Hybrid 2 days in office, 3 remote)** | Salary: £40,000 (pro rata)** | Full-time | Start: End of October
I am excited to be supporting a small, ambitious national charity improving lives and raising awareness of a common health condition. They’re seeking a capable and hands-on Finance & CRM Manager to join their friendly team on a three-month contract.
This is a varied role at the heart of the organisation — perfect for someone who enjoys autonomy and can hit the ground running. You’ll manage day-to-day finance operations, oversee the membership scheme, and ensure the supporter database runs smoothly.
Key responsibilities:
- Manage finance operations: ledgers, payment runs, reconciliations, VAT and Gift Aid.
- Oversee memberships and donor payments, ensuring excellent supporter service.
- Lead on CRM (ThankQ) management and reporting.
- Support website donation functionality and finance reporting.
About you:
- Strong experience in bookkeeping and financial management (Xero preferred).
- Confident using CRM systems, ideally ThankQ.
- Detail-oriented, proactive, and comfortable working independently in a small team.
This is a fantastic opportunity for an experienced finance all-rounder seeking a short-term, meaningful assignment in the charity sector.
If you have the above skills and experience and can start ASAP, please apply online today, I would love to have a conversation with you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Community Fundraiser - Home Counties
Are you ready to take on a new challenge with a leading charity making a real difference in brain tumour research?
Brain Tumour Research is seeking an experienced and motivated fundraiser to join our team. As a key part of our fundraising efforts in our high-performing East region, you will have the opportunity to drive income generation through a variety of initiatives, including challenge events, fundraising groups, and corporate partnerships such as charity of the year. You will also be responsible for driving initiatives to increase our profile and supporter base within Buckinghamshire, Bedfordshire, Hertfordshire, Northamptonshire and Essex.
Key Responsibilities:
- Generate income across a range of community fundraising initiatives and events, with the opportunity to lead on key projects
- Steward supporters to help drive the charity’s fundraising activities and growth
- Work with the fundraising team to develop and maintain strong relationships with fundraisers, donors, partners, and key stakeholders
- Contribute towards the growth and success of fundraising efforts, ensuring a sustainable income stream for the vital ongoing funding of brain tumour research
Requirements:
- At least one year of fundraising experience, with a proven track record in income generation
- Strong experience in supporter stewardship
- Excellent communication skills, with the ability to engage and inspire supporters and partners alike
- Passion for Brain Tumour Research and its mission to fund research and ultimately find a cure
If you are looking for a fulfilling and impactful role and have the level of experience and skill we are looking for, we welcome your application.
We will give preference to those candidates living in the Bucks, Beds and Northants areas of this region.
We reserve the right to close the application window early and advise candidates to apply in good time to avoid disappointment.
We are asking for a CV as the first step but applicants may be asked to provide a targeted covering letter as part of the selection process. Interviews will be conducted during the application window as appropriate, and will consist of a first interview via MS Teams, progressing, if successful to a face to face second interview, held at our offices in Milton Keynes.
Closing Date: 06th November 2025
We are looking for people who share our passion for finding a cure for brain tumours and who have the skills and experience to make a difference. We welcome applications from candidates of all backgrounds, cultures, genders, sexual orientations, abilities, and ages. We believe that diversity enriches our organisation and helps us achieve our mission. We are committed to providing an inclusive and supportive environment where everyone can be themselves and contribute to our vision.
To find a cure for all types of brain tumours To increase the UK investment in brain tumour research

The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Employment Specialist
Workability Service of Impact Initiatives
Northern West Sussex (Crawley, Horsham & Mid Sussex)
Part-time: 25 hours per week (minimum 4 days)
Starting salary: Band 3 – £26,994 FTE, pro rata
Contract: Permanent
Incentives: 27 days holiday (pro rata) + 3 days at Christmas, statutory holidays, stakeholder pension, generous holiday allowance
Job reference: WES/Oct25
Are you passionate about inclusion and breaking down barriers to employment?
We’re looking for a motivated and people-focused Employment Specialist to join our Workability team. You’ll support people with physical disabilities, sensory impairments, acquired brain injuries, and carers to find, secure, and sustain meaningful employment.
This is a varied and rewarding role where no two days are the same. You’ll provide 1:1 tailored support, help clients develop confidence and job skills, and work directly with employers to create inclusive opportunities through reasonable adjustments and ongoing support.
We actively welcome applications from people of all backgrounds and identities, particularly those with lived experience or from groups currently underrepresented in our workforce.
You will:
- Manage a caseload of clients, providing personalised employment support and guidance
- Carry out vocational profiling, goal setting and job search support, including CVs, applications and interview prep
- Engage proactively with employers to secure inclusive work opportunities and advise on reasonable adjustments
- Provide ongoing in-work support to help people sustain employment
- Build strong links with local partners, colleges, services and organisations to support client goals
We’re looking for someone with:
- Experience of supporting people with disabilities and/or carers, or strong understanding of the barriers they face
- Strong communication and relationship-building skills, including with employers
- Organisational skills and the ability to manage a varied caseload independently
- Confidence using IT systems (incl. Microsoft Teams) and maintaining accurate records
- A commitment to equality, diversity and inclusion in the workplace
Knowledge of employment law, welfare benefits, or vocational assessment is desirable, but training and support will be provided.
You’ll need to be able to travel across the local area.
Why join us?
Impact Initiatives is a Brighton-based charity with a strong reputation for supporting people of all ages across Sussex. Our Workability Service works with West Sussex County Council to deliver Supported Employment, empowering people to overcome barriers and thrive in the workplace.
You’ll be part of a supportive, values-led team with regular supervision, ongoing training and opportunities for development.
Interested?
To apply, please visit our jobs page.
Closing date: 5pm, Monday 20 October 2025 (we may close early if sufficient applications are received)
Interviews: Monday 3 November 2025 – Littlehampton
This post is exempt from the Rehabilitation of Offenders Act (1974) and the successful applicant will be subject to an Enhanced Disclosure & Barring Service (DBS) check.