Customer support jobs

As we prepare to launch an ambitious £150 million philanthropic campaign, we are seeking a strategic and driven Prospect Development Manager to lead the delivery of insight-driven prospect management across the Philanthropy and Partnerships Directorate.

You will play a critical role in creating a steady pipeline of new potential supporters for the fundraising teams, as well as helping shape the data and analytics strategy that will measure the impact of our campaign.

You will ensure that business-as-usual activity—such as briefing materials, due diligence, fundraiser portfolio reviews, prospect research, and insight—is delivered to a high standard, with the understanding that over the course of the campaign, these activities will be undertaken primarily in service of the campaign itself, rather than in addition to it

This role is ideal for someone who combines strategic thinking with hands-on delivery and is passionate about understanding and engaging supporters who make transformational change possible.

Main duties and responsibilities of the role:

Strategy and Planning

· Develop and implement the prospect development strategy to support the successful delivery of a new High Value campaign and long-term income growth.

· Work closely with senior stakeholders to ensure alignment between, BAU, campaign goals and supporter engagement strategies.

· Lead on campaign data reporting, impact measurement, and forecasting to inform decision-making across the Philanthropy and Corporate Partnerships teams.

· Ensure the team are maximising the power of AI within Prospect Development.

· Own the campaign Gift Table and utilise it as a key management tool.

· Lead on the strategic planning, income pipeline modelling, and campaign progress reporting.

· Proactively identify, assess, and manage operational and strategic risks within the team, implementing appropriate mitigation strategies and ensuring compliance with organisational policies and relevant regulations.

Prospect Management and Research

· Lead the identification, qualification, and tracking of new major donor and partner prospects across individual, corporate, and foundation giving.

· Design processes to engage volunteers and donors in identifying their key contacts who might be strong major prospects

· Lead on the design and delivery of regular portfolio reviews for relationship managers, using data and insight to optimise pipelines.

· Produce and manage the delivery of high-quality biographies, briefings, and due diligence for meetings and events.

· Work collaboratively with fundraisers to proactively identify new opportunities and ensure prospects are moved through the pipeline efficiently.

· Work with our Research team on potential and current Research Partners, allowing us to be strategic across all of our high value audiences.

· Maintain and continuously improve prospect tracking systems and data quality.

Campaign Insight and Impact

· Design and oversee reporting mechanisms that track the performance and progress of the campaign.

· Provide regular insight and trend analysis to campaign leadership and fundraising teams.

· Use data and supporter intelligence to shape cultivation and solicitation strategies.

Team Management

· Manage and develop a small, high-performing team (currently two direct reports), setting clear goals, providing coaching, and supporting professional development.

· Foster a culture of collaboration, continuous learning, and supporter-centric thinking.

· Ensure a consistent and high-quality service is provided to fundraisers and stakeholders across the organisation.

 

What we are looking for:

· Proven experience in prospect development, prospect research, or fundraising insight in a philanthropic or partnership-focused environment.

· Strong understanding of Philanthropy and Corporate Partnerships Fundraising.

· Proficient in using CRM systems and prospect research tools.

· Excellent analytical skills with the ability to translate data into actionable insight.

· Excellent written communication skills with the ability to produce briefings and profiles to a high standard.

· Outstanding organisational skills and attention to detail.

· Strong interpersonal skills with a collaborative and stakeholder-focused approach.

· Ability to manage multiple priorities and deliver high-quality work to deadlines.

Additional Information:

Ways of working: As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office.

Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals.  This includes when attending the office for various meetings/events.

Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD. 

Salary: Circa £44,000 per annum, plus benefits.

Please download the Vacancy Pack on our website for more information.

The closing date for applications is the 16th November 2025, with interviews being arrange once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date.

We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential.  We actively encourage applications from people of all backgrounds and cultures, in particular those from ethnic minority backgrounds who are currently under-represented.  Any offer of employment is however subject to you having the right to work in the UK.

As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. While we strive to anonymise your CV where possible, there are certain sections, such as the application question, that cannot be fully anonymised. We kindly ask that you remove any personal information, including your name, when answering the application question. The hiring panel will not have access to your personal details, such as your name and address, until you are invited for an interview. Should you require any adjustments at either the application or interview stage, please contact us via our website. 

How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application.

About Alzheimer’s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure.  Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope. 

There has never been a more important and exciting time in dementia research. With promising new drugs in clinical trials that slow the progression of the diseases that cause it, and revolutionary new ways to diagnose them on the horizon, we are now at a tipping point. Working with the smartest minds globally and across the UK, with industry and academia, Alzheimer’s Research UK is uniquely placed to invest in the very best research identifying barriers to a cure and knocking them down so that there are more and better treatments for everyone with dementia. For the first time in history, we can see a future where people with dementia can get a swift and accurate diagnosis, and effective treatments that could slow or even stop their disease. We stand for everyone affected by dementia. We stand for a cure. 

In 2024, we were incredibly proud to be awarded a 3-star accreditation by Best Companies which recognises ‘World Class’ levels of workplace engagement. This is the second consecutive time; we have been awarded a Best Companies 3-star accreditation.

We were also listed in the prestigious Best Companies lists:

· 18th in the 100 Best Large Companies to Work For in the UK.

· 10th in the 50 Best Companies to Work For in the East of England.

· 2nd in the 30 Best Companies to Work For in the Charity Sector.

ARUK really does look after its people, where you will be able to add value and make a difference. 

To view further details about working for us and the benefits we offer, please visit Alzheimer’s Research UK

The Patient Involvement Officer role sits at the junction of lived experience involvement and our charitable objectives and will build meaningful collaborations and alignment between those affected by primary bone cancer, researchers, healthcare professionals and other stakeholders.

The successful candidate will co-ordinate and grow our Patient and Public Involvement Panel, which currently focuses on bringing lived experience to shape and review primary bone cancer research; however, we are keen for the voices of our community to contribute to our work across all our charitable pillars including our Support & Information service and our Influencing & Advocacy work. You will also support and empower our panel to share the work of Bone Cancer Research Trust more widely to their networks, ensuring a greater awareness of the charity and the impact of our work.

We are looking for someone with a good grasp of both the scientific and patient landscapes, who can balance attention to detail with big-picture awareness and work confidently in highly collaborative settings with multiple stakeholders and partner organisations.  This role offers a unique opportunity to make a tangible contribution and ensure that our community’s voices drive progress across the UK and further afield.

Job Title: Warehouse Operative- Community Food Member Champion

Location: Birmingham, B7 5QT

Hours: Full Time, 37.5 hours per week

Salary: £25146 per annum

About FareShare Midlands

FareShare Midlands is the region’s largest food redistribution charity, tackling inequality, transforming lives and ensuring no good food goes to waste. We rescue surplus food and redistribute it to 650 local charities and community organisations, feeding 60,000 people every week. We also invest in communities, providing education, training and volunteering opportunities, helping over 700 individuals to date to build a better future. Together, we’re fighting hunger, reducing food waste and creating opportunities across the Midlands. Learn more here or read our latest Annual Report Snapshot here.

The Role

To undertake all aspects of warehouse duties, ensuring effective, safe and efficient distribution of food each day. You will have responsibility for coordination of our food stock, from goods-in to picking, dispatch and stock rotation and will be expected to drive vans, and Forklift Trucks.

As the Community Food Member champion you will be responsible for liaising with our community food members. This will include duties such as managing collection schedules and liaising with the member services team to resolve any day-to-day queries.

Working closely with the wider team and volunteers, you will also support the monitoring and utilisation of warehouse space, stock, deliveries and collections to ensure food reaches its destination amongst our members safely, on time and in full.

Key Responsibilities

1.  Operations 

• Undertake all warehouse duties, ensuring effective, safe and efficient coordination and distribution and of food
• Work closely with the member services team to ensure all lines of communication to CFMs are recorded and day to day issues are resolved in a timely manner.
• To work to performance indicators so that stock is accurate, and delivery routes are efficient to allow the organisation to grow
• To ensure that all work areas – both inside and outside the warehouse - are clean, organised and safe to work in
• Follow all H&S and Food Safety standards set out in the FareShare policies and procedures to ensure the safety of all our colleagues & visitors, and the safe receipt of food by all our members.
• Undertake van/Forklift Truck driving duties to ensure effective, efficient timely and safe delivery & collection of food, in line with compliance standards
• Ensuring great customer service in delivery
• Loading and unloading, sorting for, and following deliveries, ensuring safe lifting, and carrying
• Refer van “issues”, in a timely manner to Transport Department to ensure minimum disruption to service delivery
• Undertake all checks and procedures from pre-delivery to post-delivery
• Ensure lock up, parking and storage of vans and equipment following completion of deliveries

2.   Volunteer Communication & Co-ordination  

• Work closely with the volunteer teams a diverse group ranging from regular and long-term, volunteers, placements (e.g. Job Centre) to business people having just a 1-day volunteering experience – to ensure that all shift duties are covered, and teams work effectively
• Provide leadership and guidance to volunteers, ensuring they follow all policies and procedures, high standards of accuracy are maintained and their volunteer experience with FSM is a satisfying one.
• Work closely with the Warehouse Manager, Volunteer Manager & wider staff team with the recruitment, training and development of volunteers in the context of our commitment to Equal Opportunities
• Participate in end of day reviews and planning for the next day’s activities

3.  Standards

• Ensure compliance with relevant Health & Safety, Food Hygiene and other standards applicable to the building, vehicles, refrigeration equipment, our staff and volunteers. carrying out risk assessments as required
• Uphold and develop high quality customer care towards & communication with our Community Food Members (CFMs)

4.   Administration

• Ensure that food movements are accurately logged on the electronic stock management system
• Carry out depot administration, including running reports, correspondence with member groups, updating volunteer records
• Ensure that relevant administrative matters are dealt with in a timely way, for instance food safety traces & customer complaints.

5.  FareShare Midlands Profile/Representation

• · Represent FSM both internally and externally at an operational level through networking, promotional activity and sustaining well established links with Community Food Members, Suppliers and other key stakeholders at local, regional and national level.
• · Build excellent relationships with local partners including public services and VCS and volunteer involving groups.
• Keep abreast of local and national developments in public and third sector policy likely to affect FSM ensuring it is positioned to influence and shape future policy.
• Ensure a positive culture within the organization, in line with FSM Values and Behaviours Framework, reflecting our joint commitment to equality, diversity and inclusion, code of conduct, learning, development and continuous improvement engendering trust amongst all stakeholders. This will include ownership for self/ personal development and the development of teams.​

Person Specification

Skills & Experience

• Excellent, clear and proactive communication skills, both internal and with external stakeholders
• Team working skills, including both the ability to delegate and to develop people with a positive approach
• Good organisational skills including attention to detail, an ability to prioritise and meet deadlines working with own team
• All round good health and ability to do physically demanding work at times
• A positive and creative attitude in support of our FareShare & partners values
• A motivation to collaborate with and develop others, with a demonstrable commitment to Equal Opportunities
• A flexible work approach, including a willingness to cover alternative shift rotas

Qualifications 

• Up-to-date Forklift truck & driving license
• IT literacy, in particular of using Microsoft applications (Outlook, Word
• Sound numeracy skills
• Food safety Level 2
• Health & Safety as it applies to food distribution (if not, it is essential that you have the commitment to training in these areas)

How to Apply

To apply, please submit:

• A supporting statement demonstrating your suitability for the role and explaining your interest in FareShare Midlands.
• Your CV.

We continue to strive to ensure that the profile of our staff and volunteers reflects the diverse communities we serve across the Midlands. As such we encourage and welcome applications from all our communities. We particularly welcome applications from people from ethnically diverse backgrounds as they are currently under-represented within FareShare Midlands. 

“Right to Work” in the UK status is required.

We will be actively interviewing candidates as they apply

The Talent Set is thrilled to partner with a mission-driven children’s charity to recruit a Trusts Manager. This inspiring organisation provides vital support to children and young people across the UK. In this role, you’ll be responsible for developing compelling funding applications, building and nurturing relationships with new and existing funders, and helping shape the organisation’s trust fundraising strategy. You’ll also work closely with internal teams to ensure funding proposals reflect real impact and align with both organisational goals and funder priorities. This is a fantastic opportunity for an experienced trust fundraiser passionate about creating positive change for children and families navigating hardship.

 

Key Responsibilities

• Lead on writing and submitting compelling funding applications to trusts and foundations to meet and exceed annual income targets.
• Build and maintain strong, long-term relationships with new and existing funders through excellent stewardship and impactful reporting.
• Collaborate with internal teams to develop fundable project proposals that align with organisational strategy and funder priorities.
• Research and identify new trust and grant funding opportunities to diversify income streams and grow long-term support.
• Monitor funded projects to gather insights and data for accurate, engaging impact reporting.
• Maintain accurate records using a CRM system, ensuring timely tracking of communications, applications, and income.

Person Specification

• Proven track record of securing 5-figure grants from trusts and foundations and or relevant charity fundraising experience.
• Strong written and verbal communication skills, with the ability to craft persuasive funding proposals and impact reports.
• High level of financial literacy, including experience preparing budgets and interpreting financial information.
• Proactive, organised, and able to manage multiple projects and deadlines effectively.
• Confident using Microsoft Office and CRM systems, with excellent attention to detail.

What’s on Offer

Salary: £38,000 - £44,000 per annum

How to Apply

To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours.

Commitment to Diversity

The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, sexual orientation, disability, age, or gender. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.

As the Fundraising Officer you will play a pivotal role in growing individual giving through cash and regular donors and legacy giving for a local health charity.

This post would be suitable for someone with existing experience in a fundraising or volunteering setting, regularly interacting with donors and/or customers to provide an excellent service or experience. The charity are keen to hear from candidates with an appetite to start and grow a career in the charity sector.

You will be joining a passionate, hardworking, friendly team where you will be able to see first-hand the difference your role is making.
This is a hybrid role with 3 days a week in the South West London office.

The charity
A collaborative, welcoming health charity, dedicated to supporting those in need of care and their families. You would be joining a passionate organisation with a tight knit and supportive working culture, who work on site with their beneficiaries.

The Role
Lead on the operational management of face-to-face regular giving recruitment.
Implement strategies to improve the acquisition of donors.
Deliver one digital cash appeal per year.
Lead the delivery of two retention communication campaigns per year.
Develop and implement automated digital journeys across IG that improve donor conversion, support income growth and reduce donor cancellations.
With support from Fundraising Assistant, ensure administration, record keeping and thanking for all IG activity is accurate and up to date.

The Candidate
Proven experience in marketing, using marketing techniques effectively to grow income and/or engagement. This could be in a charity or commercial setting.
Experience in a fundraising or volunteering setting, regularly interacting with donors and/or customers to provide an excellent service or experience.
Experience using digital media platforms (e.g. social media, canva, mailchimp)
Experience using a donor or customer database.

IMPORTANT NOTE
Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful, but we positively encourage you to apply for any other positions that you may see in the future.

We apologise that we cannot contact everybody in person but thank you in advance for your interest.

Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.

The Churchill Fellowship:

The Churchill Fellowship is a unique programme that empowers UK citizens to discover new solutions from around the world to tackle some of the most pressing challenges facing communities in the UK. Each year, we fund over 100 Fellows to explore innovative ideas, best practices, and cutting-edge projects anywhere in the world that relate to the issues they care about most.

Purpose of the role:

The Head of Fellowship is responsible for the delivery of the Churchill Fellowship’s annual Fellowship Programme, overseeing all stages from pre-application support, through selection and award, to Fellows’ global learning. The role ensures processes are inclusive, transparent, and of the highest quality, embedding equity, diversity, inclusion, and safeguarding at every stage.

Working closely with the Fellowship Director and senior leadership, the postholder supports applicants and Fellows with guidance and feedback, strengthens the Fellowship model, ensures it runs smoothly and effectively.

Key Responsibilities

Delivery of Fellowship Programme:

• Lead on and manage the full Fellowship selection process, from pre-application to final award, ensuring alignment with TCF’s EDI values and strategic priorities.
• Continuously review and improve application and selection process, documentation, and candidate guidance.
• Provide clear, constructive feedback to applicants at all stages of the selection process.

Overseas Learning:

• Oversee the support provided to Fellows during their overseas learning, working closely with the Fellowship Manager to ensure guidance and resources meet individual needs.
• Authorise Fellowship grant payments for overseas learning, ensuring compliance with Fellowship model guidelines and organisational policies.

 

Collaboration and Engagement

• Contribute to the design of new Fellowship programmes, led by the Engagement team, and lead on operationalising these programmes during the application cycle.
• Continue to develop your own knowledge to ensure applicants and Fellows receive high-quality support and guidance throughout the process.
• Work closely with internal teams to ensure seamless delivery of the Fellowship programme.
• Represent TCF at Fellow-led and other relevant sector events as appropriate.

 

Safeguarding, EDI, and Fellowship Model

• Act as a member of the Designated Safeguarding Team, ensuring compliance and best practice.
• Lead on embedding EDI principles throughout the Fellowship model, working with the Chief Executive, Head of Activate and People and Culture Manager to ensure that accessibility, fairness and inclusivity are built into every stage of the process.
• Work with the Fellowship Director to continually enhance the candidate and panellist experience.
• Partner with the Salesforce team to ensure systems and processes support the successful programme delivery.
• Stay informed of sector trends, research, and innovative and equitable approaches to supporting individuals to learn and grow, applying learning to TCF’s work.
• Work with the Fellowship Manager and team to ensure risk assessments, insurance and safety plans for Fellows’ travel and events are proportionate, meet best practice and are compliant.
• Maintain awareness of global and societal trends that may impact Fellows’ safety and/or the design of the Fellowship model.

Leadership and Team Management

• Line manage the Fellowship Manager and Fellowship Officer, supporting their development and performance in delivering team and organisational objectives.
• Work closely with the Fellowship Director and Head of Activate to foster an inclusive, collaborative, and supportive team culture, encouraging innovation, reflective practice and shared learning.

General

• Ensure all Fellowship programme activity complies with organisational policies, safeguarding requirements, GDPR, and data protection standards.
• Contribute to organisational initiatives and cross-team projects, supporting the wider strategic goals of The Churchill Fellowship.
• This role may occasionally require working outside standard hours, to support Fellowship interviews, events, or external engagements.
• Undertake other reasonable duties as required to support the effective running of the Fellowship programme and the organisation.

 

Person Specification

Qualifications

• Degree level or equivalent transferable skills

Skills & Experience

• Proven leadership and line management experience, ideally in a fellowship scholarship, or education programme.
• Track record of developing individuals and teams, recognising diverse needs, and tailoring support accordingly.
• Strong experience in programme delivery and continuous improvement.
• Good knowledge of challenges and opportunities relating to international travel and learning. Desirable
• Excellent understanding of safeguarding practices with experience embedding policies operationally.
• Strong analytical skills with the ability to assess individual applications, progress, and outcomes to inform improvements. Desirable
• Strong IT skills, including high levels of proficiency in all aspects of Microsoft Office (especially Excel).
• Experience using and interacting with Salesforce or similar CRM systems.
• Strong interpersonal, influencing, and communication skills, with the ability to engage confidently with diverse stakeholders.
• Demonstrated commitment to equity, diversity, and inclusion, with practical experience embedding these principles in programmes.
• Excellent organisational and prioritisation skills, able to manage high volumes of work and multiple deadlines effectively.

Personality Characteristics

• Empathetic and supportive, with a focus on nurturing individual potential.
• Genuine alignment with the values and ethos of the Churchill Fellowship.
• A great team player with a pro-active, confident, and positive approach and the ability to contribute to a culture of collaborative working.
• The ability to work with good humour, tact, and diplomacy and to maintain confidentiality.
• Resilient, adaptable and able to work effectively under pressure.
• Attention to detail with a high degree of accuracy.
• Proactive and able to work well independently as well as collaboratively.
• Passionate about learning, development, and supporting others to achieve impact.

 

About our charity: Join us to support people-led change across the UK

We run the Churchill Fellowships, a unique programme that supports UK citizens to find new solutions worldwide for today’s most pressing challenges.

Every year we fund over 100 new Fellows to discover the latest ideas and best practice in any practical issue they care passionately about, anywhere in the world. The topics they explore cover every aspect of society and are often informed by their own lived experience. They meet leading practitioners, encounter cutting-edge projects, and gather their findings in a published report. Then we help them to turn their ideas into action and inspire change in their communities and professions across the UK.

Fellows tell us that their Fellowship is life-changing, for themselves and for those who benefit from their global learning. These are dedicated and practical individuals with a strong vision of the change they want to see, the knowledge to progress it and the drive to make it happen. As a result, their impact is felt throughout the UK, and many go on to be leaders in their fields.

Our unique approach has created a community of thousands of highly effective changemakers working on the frontlines of today’s key issues. At the heart of all this is a simple but enduring concept: we are empowering individuals to learn from the world and transform lives across the UK.

Working for The Churchill Fellowship

Detailed package, benefits, and wellbeing package:

• Salary - £55,000.00 per annum (5 days per week/36.5 hours)
• Hybrid working policy (4-6 days per month in the office)
• 5 weeks holiday a year, with additional paid leave when the office closes over the Christmas Break
• 1-week paid leave for volunteering (pro rata for part-time staff)
• Non-contributory pension scheme with 10% employer contribution
• Enhanced maternity, paternity and adoption leave and pay.
• Employee Assistance programme

• Life assurance
• Bike purchase salary sacrifice scheme (Cycle2Work)

Standard working hours are 36.5 hours a week, 9.30am until 5.00pm, Monday to Thursday and from 9.30am until 4.00pm on Friday, including a paid lunch break of one hour.

We have embraced the benefits of working from home and at the same time, we value the contribution of face-to-face contact in building teamwork, collaborating with your colleagues, exchanging ideas and know-how, and for work efficiency. We therefore operate a hybrid working policy, where staff can work from home if they wish, however everyone is required to work in the office for a minimum of 4 to 6 days a month with Tuesdays as the core day for regular whole team meetings and Thursday as an additional core day for Senior Leaders.

 

Note: unfortunately, we are not currently in a position to offer sponsorship for visas and all applicants will need to have, and be able to prove, the right to work in the UK.

How to apply

Please use your CV and cover letter as an opportunity to tell us a bit more about who you are as a person. We want to understand how you as an individual are going to be a great fit for this role.

We will be scheduling first round interviews as candidates apply, we will then complete a round of second interviews with a shortlist of candidates once the advertising has closed, with the view to appointing the role as soon as possible after that.

Equity, diversity and inclusion are core to the values and ethos of the charity’s work across all activities. The Churchill Fellowship is committed to being an inclusive employer with a diverse workforce. We encourage applications from people from the widest possible diversity of backgrounds, cultures, and experiences. Our office accommodation is accessible throughout.

About Sebby’s Corner

Sebby’s Corner is a Barnet-based charity supporting vulnerable families and children living in poverty across London and the South East. We support thousands of families every year with clothing, nappies, formula, school uniforms, birthday gifts and more. In 2024–25, we supported almost 4,000 children and over 2,300 parents, distributing £482,993 worth of essentials.

Sebby’s Corner serves families in crisis, many of whom are experiencing homelessness, fleeing domestic abuse, seeking asylum, or living in poverty. Referrals are made by frontline professionals including social workers, midwives, health visitors, and family support workers so we can ensure we are reaching the most vulnerable.

We believe by meeting immediate material needs, we can help stabilise families, reduce stress, and improve the wellbeing of both parents and children. We believe it is impossible to break free from debt, apply for work, or rebuild your life when you don’t know where your baby’s next nappy is coming from and that’s where our support begins.

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About the Role

We are looking for a confident and strategic fundraiser with proven experience in major donor and corporate fundraising. You will lead our income generation, helping us to raise over £400,000 every year, with a focus on building high-value, long-term partnerships with individuals and companies. You will also oversee community fundraising, events and supporter engagement, ensuring every donor feels valued and connected to our mission.

This is a fantastic opportunity for someone who loves cultivating relationships, is commercially minded, and can bring fresh ideas to grow sustainable income for Sebby’s Corner.

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Key Responsibilities

 

MAJOR DONORS

• Take the lead in cultivating, stewarding, and retaining high-value individual donors, ensuring they feel personally connected to Sebby’s Corner and the impact of their support.

• Grow and manage our Patronage Programme, developing tailored stewardship plans and recognition opportunities for different giving levels.

• Work closely with the CEO and trustees to leverage their networks and open doors to new prospects, building a strong pipeline of high-value supporters.

• Host and attend events, briefings, and meetings with donors to deepen relationships and encourage long-term commitment.

CORPORATE PARTNERSHIPS

• Develop and deliver a proactive strategy to secure Charity of the Year partnerships, sponsorships, corporate volunteering, in-kind donations, and payroll giving schemes.

• Build and nurture long-term relationships with local and national businesses, ensuring they are engaged with Sebby’s Corner’s mission and receive excellent stewardship.

• Create engaging fundraising opportunities for companies, such as hub-based volunteering, team packathons, and staff fundraising challenges.

• Work with the Head of Operations and service teams to align corporate partnerships with organisational needs, ensuring mutual benefit and maximum impact.

INDIVIDUAL GIVING & CAMPAIGNS

• Work alongside the CEO to lead Sebby’s Corner’s annual Charity Extra appeal, including developing campaign messaging, recruiting and motivating Champions, and ensuring the appeal delivers maximum income and visibility.

• Lead on Sebby’s Corner’s own fundraising events, working with staff, volunteers, and suppliers to deliver high-quality and financially successful events.

• Lead the growth of regular giving and one-off donations, ensuring donors receive timely, personalised stewardship.

• Design and deliver seasonal appeals (e.g. School Uniform, Christmas, Father’s Day), setting clear targets and analysing results to inform future campaigns.

• Oversee the development of compelling supporter communications, including newsletters, impact stories, and social media content, to inspire donors and demonstrate transparency.

LEADERSHIP & STRATEGY

• Develop and implement a clear fundraising strategy to diversify income streams and grow sustainable, high-value support.

• Line-manage the Volunteer & Community Lead, providing guidance and support across their portfolio, which includes coordinating hub volunteers, managing challenge events (e.g. London Marathon), and supporting community groups and fundraisers.

• Contribute actively to the leadership of Sebby’s Corner, working collaboratively with the CEO and Head of Operations to shape strategy and ensure fundraising is integrated across the organisation.

• Use Salesforce to manage supporter data, monitor campaign performance, and produce accurate, timely reports for the CEO and trustees.

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Person Specification

Essential

• Proven success in securing and stewarding high-value income (e.g. major donors, corporates, or significant partnerships)

• Experience planning and delivering successful fundraising campaigns and/or events with clear outcomes

• Strong relationship-building and influencing skills, confident engaging with high-net-worth individuals, trustees, and senior business leaders

• Experience line-managing staff, interns, or volunteers

• Excellent written and verbal communication skills, able to craft compelling cases for support and inspiring donor communications

• Highly organised and adaptable, able to juggle multiple priorities in a fast-paced, growing charity

• Quick learner with the confidence to pick up new systems, processes, and ways of working

• Willingness to occasionally work evenings/weekends as required

Desirable

•  

• Experience contributing to or developing fundraising strategy

• Understanding of community fundraising and volunteer engagement

• Familiarity with Salesforce or another fundraising CRM

• Clean driver’s licence

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What We Offer

Salary & Pension 

The salary range for this role is £42,000 - £48,000 FTE per annum (gross), dependent on experience and pro-rated if you work part-time. If eligible to join the pension scheme, we will match your contributions by 5%.

Annual Leave

You will be entitled to 25 days of annual leave plus bank holidays (pro-rated for part-time roles). We usually close between Christmas and New Year without this time coming off your annual leave allowance.

At Imago Community, we believe in creating change together and we’re looking for a creative, confident, and people-focused Fundraising Manager to help us grow our income and inspire more people to support our work. You’ll be joining a friendly, supportive team who share ideas and work closely with colleagues across the organisation to make a positive impact.

In this varied and exciting role, you’ll take the lead on developing and delivering imaginative fundraising initiatives, events, and campaigns, both in-person and online. You’ll connect with new supporters and nurture existing relationships, building a community of people who are passionate about making a difference.

From planning engaging events and writing compelling funding applications, to exploring new digital opportunities and telling stories that inspire, you’ll play a key part in ensuring Imago can continue to deliver vital services.

We’re looking for someone who is:

• a natural relationship-builder – confident, engaging, and comfortable making the ask for support
• experienced in fundraising or a related field like charity communications, marketing or event and project management
• creative, organised, and able to manage multiple projects and deadlines
• skilled at telling stories that demonstrate impact and turning great ideas into successful fundraising initiatives
• motivated to achieve results while working collaboratively as part of a supportive team.

You’ll also need excellent written and verbal communication skills, strong IT abilities, and a commitment to compliance with fundraising regulations and GDPR. The role is based at our head office in Tunbridge Wells (moving to Lamberhurst in 2026). A Full UK Driver’s Licence and access to a car are essential as you will visit our other offices, activities and events.

If you’re excited by the idea of inspiring generosity, building lasting connections, and helping us grow our impact, we’d love to hear from you.

 

We offer our employees:

· Inclusive values-based environment

· Competitive remuneration package

· Workplace pension scheme

· Generous annual leave entitlement plus bank holidays

· Opportunities for hybrid working

· Benenden Health Care

· Death in Service Benefit

· Cycle to Work Scheme

· Employee Supported Volunteering scheme

· Development opportunities

· and more

Imago is committed to Safer Recruitment practices, and the post is subject to references and an enhanced Disclosure and Barring Service check.

Please either submit your CV with a short covering note or visit our website for full details.

Imago recognises that many people in our society experience discrimination or lack of opportunity for reasons that are not fair. We aim to create a culture that respects and values each other’s differences, and see these differences as an asset, as they improve our ability to meet the needs of the organisations and people we work with. We proactively seek to increase opportunities for inclusion, and celebrate diversity across our organisation and within communities.

Imago recognises its duty to safeguard and promote the welfare of the children, young people and adults at risk who access its services or with whom it comes into contact.

Harris Hill are delighted to be working with a national charity to recruit for Events and Marketing Coordinator in order to support a mission led team committed to improving the lives of people in one of the UK’s most vital sectors.

You’ll play a key part in organising and delivering a diverse programme of events across England and Wales, from large scale shows and conferences to local community engagements and volunteer activities. You’ll ensure a consistently professional presence that reflects the values of the organisation, while engaging directly with the public, supporters, volunteers and ambassadors.

In addition, you’ll provide valuable support to the Marketing and Communications team, creating and curating content for social and digital platforms, helping produce case studies, supporting CRM engagement, and maintaining promotional materials.

As Events and Marketing Coordinator you will:

Event Coordination

• Support the planning and delivery of national and regional events
• Coordinate event logistics: bookings, materials, travel, staffing,
• Gather feedback and data to evaluate event success
• Maintain a centralised events calendar

Marketing Support

• Assist with content creation for digital platforms and printed materials
• Manage promotional inventory and branded assets
• Support email campaigns, invitations, newsletters and post-event comms
• Help ensure brand consistency across all materials
• Stakeholder Engagement
• Liaise with internal teams, volunteers, and external partners
• Provide onsite support and act as a warm and professional representative
• Support volunteer and ambassador involvement at events

Admin & Reporting

• Support budget tracking, invoicing and expenses
• Keep CRM records up to date (Microsoft Dynamics)
• Assist with internal meetings and timelines

To be successful, you must have experience:

• Experience in events or marketing coordination
• Excellent written and verbal communication skills
• Ability to manage multiple tasks and meet deadlines independently
• Strong interpersonal and public facing skills
• Proficient in Microsoft Office and tools like Canva

Desirable:

• Familiarity with Microsoft Dynamics or CRM systems

• Welsh language skills (spoken and/or written)
• Full UK driving licence

Salary: £28,000- £30,000 per annum

Location:  Minimum of three days per week in, Oxford

Contract: Permanent

Closing date: on rolling basis  

Interview: TBC

Recruitment process: Cv and Supporting Statement to

If this sounds like you, then please do get in touch ASAP!

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

Build Up is a youth-led charity that designs and builds public spaces, supporting young people aged 10-23 years old to shape their local area. We’re looking for a Head of Income Generation to drive our fundraising strategy and secure significant investment for our youth-led projects.

The Role
You’ll shape priorities, diversify income, and build lasting funder relationships – while writing compelling bids that win investment. With consultancy support on communications and evaluation, you’ll have the tools to make a powerful case for our work. We are a small, agile organisation capable of delivering big change - this is a new role in our team and combines big-picture strategy, innovation and hands-on delivery.

Who You Are
You’ll have a proven track record in leading fundraising strategy, securing charitable investment and writing successful grants. Alongside trusts and foundations, you’ll bring experience across other income streams (like corporates or major donors).  You’ll balance strategy with delivery, thrive under pressure, and be excited by the chance to fund young people’s ideas. Because our model is unique, we need someone who can turn our distinctive approach into clear, inspiring narratives that unlock new opportunities.

About Build Up
Build Up is a London based award-winning youth-led construction charity. Since 2014, we’ve supported young people (10–23) to gain the skills, confidence and connections they need to thrive. On our projects, young people don’t just take part – they lead. With professional support, they design and build permanent public spaces that transform their communities.

Our approach is unique – and it works. Young people gain skills, confidence and power over decisions that affect them, while local communities benefit from safer, more inclusive spaces designed by and for local people.

Why Join Us
At Build Up, your work has a visible, lasting and personal impact. You’ll lead strategy, enjoy flexibility and support, and join a small, passionate team where your ideas genuinely shape the organisation’s future.

Key Details
Salary: £47,008 – £52,090 (pro rata, depending on experience) + 8% employer pension contribution
Part-time (3 days / 22.5 hrs per week)
Location: Hybrid – at least 1 day per week in our Elephant & Castle office
Contract: 2 years (with potential to extend)
Start date: January 2026 (flexible)

To Apply
For more information and to apply, please view our website.

Applications close 2nd November 2025.

A brand new opportunity is available in an established Membership team to help them during their renewals period as Membership Administrator.  This contract will be for 7 months and offer hybrid working in a collaborative working environment.

You will be helping ensure memberships are up to date by keeping on top of membership records.  Supporting membership inbox/phone calls: directing and resolving as appropriate.  Mailings for new member welcomes and payments.  Assist on renewal campaign.  Updating CRM and data cleansing.  Adhoc admin support and co-ordination.        

Salary:  £25 – 27k

Benefits include:

• Hybrid working 2 days in office (Tuesdays a team day)
• 26 days holiday, closed over Christmas
• 35 hour week

...and more!

Essential criteria:

• Membership renewals experience
• Proficient with updating membership databases
• Excellent customer service skills
• Demonstrable experience producing tailored written communication
• Ability to manage and prioritise own workload

 
Application closing date: 6th October
 
If this sounds like the role for you, then we would love to hear back. We are reviewing CVs as and when we are receiving them so, if you are keen to apply, then please do so today!
 
TPP are always keen to speak with candidates looking to work in the sector so if this role isn’t quite right for you, please do check out our website www.tpp.co.uk and pop your CV over to us!

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

Do you want to support people with mental health issues in a moment of crisis?

Are you calm, non-judgemental and able to work effectively with people experiencing distress?

If you can embody our values of Hope, Courage, Togetherness, and Responsiveness, and want to help others build resilience and manage their wellbeing, we’d love to hear from you.

Domestic Abuse Caseworker
Reference number: 301
Responsible to: Team Leader
Working base: Watford Wellbeing Centre
Community Outreach in: Watford and Three Rivers
Working hours: Part-Time, 30 hours per week
Salary: £26,000 - £27,000 per annum, pro rata

About the Service

The aim of the Hertfordshire Mind Network Domestic Abuse Casework Service is to provide advice, information, and support to survivors of intimate partner or familial violence living in the community about the range, effectiveness, and suitability of options to improve their safety and that of their children. All advice will be based on a thorough understanding and assessment of risk and its management.

About the role

The purpose of the Hertfordshire Mind Network Community Outreach Worker role is to:

• Provide support and advocacy services to clients experiencing domestic abuse
• Ensure direct contact is made with the client within a specified time of an incident being reported to the police and to carry out a risk assessment.
• Ensure that the safety and wellbeing of the client is monitored and reviewed regularly.
• Maintain and enhance service delivery standards and effectiveness.
• Support the team with case management and volume of referrals to ensure a short waiting time and referrals are contacted promptly and assessed appropriately.
• Collate and obtain feedback regarding the effectiveness of the service.

Key Responsibilities

• Support the wellbeing of clients who are affected by domestic abuse.
• Contribute to a reduction in repeat victimisation
• Reduce the number of victims withdrawals of witness statements
• Be aware of the impact on children of domestic abuse and make referrals to appropriate agencies to support the children where necessary.
• Increase the reporting of children at risk of harm
• Increase successful court outcomes by proactively supporting clients and work with the witness services for cases going to court
• Work with the wider team within Hertfordshire Mind Network and support clients in accessing additional support e.g. counselling, peer support, employment support and self-development courses
• Work with other professionals e.g. police, health, social care, housing, and signpost and liaise with such agencies as necessary
• Work with and signpost to other third sector partner agencies as necessary
• Provide a first point of contact for professionals and clients and pass on necessary cases or referrals to the Domestic Abuse Caseworker.
• Refer to the Multi Agency Risk Assessment Conference (MARAC) if required and local IDVA service.

Benefits

• Annual leave entitlement of 25 days per year pro rata, rising to a max. of 29 days after 5 years employment (plus 8 days Bank Holidays).
• Birthday leave day.
• Cash plan health cover (after 6 months employment).
• Eligibility for blue light card.
• Employee Assistance Programme.
• Ongoing training relevant to your role.

Being able to drive and having access to your own vehicle (or equivalent) is essential for this role.

Closing date for receipt of applications is Friday 28th November 2025 at 5pm.
Interviews will be held on a rolling basis.
Please note: We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

Equal Opportunities

We welcome applications from all suitably-qualified candidates, irrespective of gender, disability, marital or parental status, racial, ethnic or social origin, colour, religion, belief, or sexual orientation. In addition, during the various stages of recruitment, specific measures can be taken to ensure equal opportunities for candidates with disabilities or special needs.

Hertfordshire Mind Network is committed to the Disability Confident and Mindful Employer charters. We actively recruit staff who have a lived experience of mental ill health. We recognise and value the unique combination of skills, knowledge and perspective that employing people with a lived experience, at all levels across the organisation, brings. We create an environment where the sharing of experiences and vulnerabilities to support others and create positive change is welcomed and work towards breaking down the ‘them’ and ‘us’ culture. The organisation is committed to nurturing peer relationships that allow all staff to thrive.

No agencies please.

Community Fundraising Manager

• Hours: Full time – 37.5 hours per week 
• Location: 14A Magdalen Road, Oxford, OX4 1RW and Hybrid
• Salary: £28,906 - £35,844 per annum
• Closing date: 5th November 2025 at 12 noon
• Interview date: 12th November 2025

Are you a passionate relationship-builder with a flair for community engagement and a drive to make a difference?

We’re looking for a new passionate and enthusiastic Community Fundraising Manager to join the team from Monday 2 March 2026, following the retirement of a long-standing member of the team. The Community Fundraising Manager plays a key role within the Community, Events and Corporate Team, which is part of the wider Fundraising function in the Income Generation Directorate.

As Community Fundraising Manager you’ll be central to driving income through community engagement, supporting local fundraising initiatives, and building strong relationships with supporters

The organisation is entering an exciting chapter, having recently appointed a new Chief Executive and launched a bold five-year Strategy, supported by an ambitious three-year Strategic Fundraising Plan. This strategic plan places community fundraising at the heart of our ambition to grow sustainable income and deepen our impact, with a key focus on new business development

You’ll have:

•  proven experience in community fundraising
• excellent interpersonal and communication skills
• an enthusiastic and creative approach
• confidence to work across multiple projects, adapting to varied situations
• a strong team ethic and commitment to Helen & Douglas House’s mission.

Ready to bring your skills to a role that matters?

Applications will be reviewed and invited to interview as received. We reserve the right to close the advert at any time, therefore we encourage applicants to apply as soon as possible. 

About Our Work 

Support Through Sport CIO, based in Nottingham, delivers sport-based intervention, mentoring, and youth work programmes to thousands of disadvantaged young people, empowering them to develop pro-social behaviours and providing a lasting positive impact within underserved communities.

The organisation works to a Theory of Change which ultimately provides at-risk young people with protective factors, diverting them away from negative influences such as youth offending, ASB, violence, gang culture and knife crime. Through an innovative, youth-led approach, Support Through Sport harnesses the power of sport to empower disadvantaged youth and create safer communities, where young people can thrive.

We’re passionate about implementing real change within disadvantaged and underserved communities, providing young people with support, guidance and opportunities which enable every young person to achieve their full potential.

Role Overview 

Support Through Sport CIO is seeking a highly motivated and organised individual to deliver our innovative School and Community Navigator programme throughout Nottingham and Nottinghamshire. The Senior School and Community Navigator will lead a team of three Navigators across four schools in Nottingham and Nottinghamshire. The role combines direct support to children and young people aged 10–17 with leadership and coordination responsibilities, ensuring delivery is of the highest standard and in line with Support Through Sport policies and project specifications.

Working closely with schools, families, and local agencies, the Senior Navigator will provide supervision and guidance to staff, build and maintain strong stakeholder relationships, and ensure effective safeguarding, monitoring, and reporting systems are in place. You will work with young people aged 10–17 in community settings, building trust-based relationships and providing early intervention to reduce risk factors linked to crime, violence, and exploitation.

The role combines youth work, mentoring, and community engagement, supporting young people to tackle challenges such as disengagement in education, substance use, poverty, discrimination, and school exclusion. You will act as an advocate for young people, bridging gaps with the wider community while promoting respect, empowerment, and positive life choices whilst working utilising a child-centred and collaborative approach.

At Support Through Sport, we use a range of creative approaches, including sport as a diversionary tool, to build brighter futures and create safer communities. Flexibility is essential, as sessions may take place during evenings and weekends, in addition to typical school hours. You will be required to work within the complex support system which often surround young people at-risk, to ensure a multi-agency approach to achieving the best possible outcomes for children and young people.

You will be supported to meet a benchmark of training and standards, including:

Basic Training

Health & Safety

Neurodiversity

EDI & Cultural Competence

Effective Communication

Resilience in Youth Work

Level 3 LA Safeguarding

GDPR & Data Protection

First Aid at Work

Enhanced DBS

Full Induction

Enhanced Training 

Contextual Safeguarding

Operational Skills

Domestic Violence and Sexual Abuse

Health and Wellbeing

Key Information

Position: Senior Targeted Practitioner - School & Community Navigators

Reporting To: East Midlands Regional Manager

Hours: 37.5 hrs per week

Contract: Full Time, 6 month probationary period

Salary: £28,000 - £29,000 per annum, depending on skills and experience

Location: Nottingham & Nottinghamshire (Nottingham Office)

Transport: Car driver essential

Essential attributes include: 

Experience working with children and young people (10–17 years) in school and community settings

Strong understanding of safeguarding and child protection, with experience responding to and escalating concerns

Proven experience supervising or leading staff or volunteers in a youth work, education, or community setting

Ability to build and maintain excellent relationships with schools, families and stakeholders

Strong knowledge of violence affecting young people, exploitation, and early intervention approaches

Experience of multi-agency working and attending safeguarding and strategy meetings

Ability to use case management systems and produce accurate reports and data

Excellent organisational, communication, and interpersonal skills

Commitment to equality, diversity, and inclusion in practice and leadership

Flexible working hours including evenings and school holidays

Full UK driving licence and ability to travel across Nottinghamshire

Desirable Attributes Include:

Qualification in youth work, education, or a related field (JNC strongly desired)

Experience of staff training, coaching, or professional development

Knowledge of local referral pathways and support services across Nottinghamshire

Experience working within schools or multi-school programmes

Training in conflict resolution, mental health first aid, or trauma-informed practice

Ability to work well both independently and as part of a team

Self-motivated with a positive attitude

Passionate about making a difference in the community

Strong youth engagement and relationship-building skills

Confident in delivering a range of sports and physical activities

Roles and Responsibilities 

• Provide leadership, supervision, and day-to-day support to a team of School and Community Navigators, ensuring high-quality delivery across all schools and community settings.
• Support the training, professional development, and reflective practice of staff, encouraging continuous learning and consistency of approach.
• Deliver services to the highest standards, in line with specifications, funder requirements, and Support Through Sport policies and values.
• Lead delivery across four schools and identified community hubs, building and maintaining strong working relationships with senior leaders, pastoral staff, SEND teams, and wider support services.
• Develop and sustain effective multi-agency partnerships with schools, statutory services, and community organisations to ensure joined-up provision and pathways of support.
• Attend and contribute to regular meetings with schools, community stakeholders, and safeguarding partners, representing Support Through Sport professionally.
• Liaise with relevant agencies and take appropriate, timely action to safeguard children and young people, ensuring safeguarding remains at the heart of all practice.
• Ensure staff follow safeguarding policies and procedures, providing oversight, guidance, and follow-up where required, and escalating concerns appropriately.
• Support risk assessments, contextual safeguarding discussions, and contribute to case management at multi-agency meetings.
• Oversee the planning, coordination, and delivery of mentoring and outreach support within both school and community settings, ensuring flexibility and responsiveness to local needs.
• Monitor and record outcomes effectively using Upshot, case notes, and assessments to evidence impact and progression.
• Provide accurate data, case studies, and impact reporting for funders, stakeholders, and internal learning, contributing to continuous improvement.
• Deliver targeted 1:1 mentoring, small group sessions, and outreach with children and young people, supporting engagement, wellbeing, and positive life choices.
• Encourage participation in education, training, and community opportunities, advocating for pathways into positive progression.
• Act as an advocate for young people, ensuring their voices influence programme design and delivery, and that they feel heard, valued, and respected.
• Champion equality, diversity, and inclusion within delivery, ensuring support is tailored to meet the individual needs of all young people.

Benefits Include: 

• Working alongside a very passionate team
• Enhanced DBS check provided
• Further development opportunities
• Sense of satisfaction
• Ongoing personal support
• Great team incentives
• Positive working environment
• Career Progression opportunities
• Competitive salary plus expenses
• No micro-management
• Training and CPD offers

Note

Please note that in order to apply for this role all candidates must hold the right to work in the UK, undergo an enhanced DBS check and provide 2 professional references. If these are not completed in a timely manner, your application maybe disqualified.

We look forward to receiving your application and hearing about how you can support us to build brighter futures for young people in Nottinghamshire!