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The National Youth Agency is looking for a new Chief Operating Officer to join our Executive Leadership Team.
Contract: Permanent
Hours: Full-time - 37 hours per week
Salary: £85,000 per annum
Remote: This role is homebased (within the UK) with occasional to meetings, events and conferences.
What we do
As the national body for youth work, the NYA has a dual function. We are the professional statutory and regulatory body (PSRB) responsible for qualifications, quality standards, and safeguarding for youth work and services in England. In line with our charity mission and aims, we also champion youth work through research, advocacy, campaigns, and programmes.
We work in partnership and believe in collaborative leadership, listening to youth workers and the youth work sector so that we can understand their needs and respond to the challenges they face. We are ambitious for youth work and for young people and integrate youth voice and influence across our work
About the Role
Responsibilities will include:
- The COO leads the day-to-day functioning of the organisation to ensure smooth, efficient, and effective delivery of services. This is vital for maintaining operational stability and achieving strategic outcomes.
- They design and execute strategies that align with the organisation’s mission and long-term goals ensuring resources are used effectively and priorities are clear.
- They promote a culture of excellence, innovation, and continuous improvement through supporting employee engagement, productivity, and organisational success.
- The COO collaborates closely with the CEO/CFO and other senior leaders to drive strategic initiatives and business growth, ensuring unified leadership and coherent decision-making.
- They partner with the CFO to manage budgets, forecasts, and resource allocation. Financial oversight ensures sustainability and supports informed investment in strategic priorities.
- Strengthen governance and risk management frameworks, aligned to regulatory expectations and best practice while proactively managing reputational and operational risks.
- The COO cultivates strong relationships with partners, clients, and stakeholders to enhance service delivery and reputation. These relationships are key to influence, collaboration, and impact.
- They lead efforts to improve processes and adopt best practices across the charity to enhance efficiency and keeps the organisation competitive and responsive.
- They ensure that daily activities support the charities long-term objectives.
- The COO mentors other directors and departmental heads and fosters leadership capabilities across teams.
- They establish and track KPIs to identify inefficiencies and guide improvements through data-driven decision-making to enhance accountability and results.
- They evaluate and refine workflows to boost productivity developing efficient processes to reduce waste and improve service quality.
- They act as a bridge between departments and the CEO to ensure cohesive execution of strategic plans preventing silos and promoting organisational synergy.
- The COO serves as a senior figure in national and cross-sector forums, conferences, and strategic partnerships to strengthens the organisation’s voice and influence.
- They demonstrate commitment to Equality, Equity, Diversity, Inclusion, and Belonging in both internal culture and external programmes to foster a fair and inclusive organisation.
- They work with the CEO, CFO and Director of Growth to identify and pursue new revenue streams and strategic partnerships. This expands the organisation’s reach and sustainability.
- They engage in public speaking, media interactions, and external representation demonstrating clear communication, credibility, and stakeholder engagement.
- They develop and embed evaluation frameworks to assess progress against strategic goals. The measuring of our impact ensures accountability and informs future planning.
- They promote the organisation’s brand at events and through networking.
The COO takes on other responsibilities as needed to support the organisation’s mission.
About You
Essential competencies of the Chief Operating Officer:
- Extensive experience in senior leadership with a proven track record in operations, financial and risk management, and delivering high-performing teams, ideally in the charity sector.
- Strong understanding of business functions such as HR, Finance, Marketing, etc.
- Excellent leadership, communication, and interpersonal skills.
- Ability to think strategically and execute effectively.
- Strong problem-solving and decision-making abilities. Commercially astute, process-driven, and highly pragmatic in approach.
- Experience in driving performance and fostering a collaborative culture.
- Bachelor’s degree in business administration or related field; MBA preferred
Why Work for NYA?
- NYA operates as a people-first organisation, prioritising the well-being and needs of its employees.
- NYA offers an exceptional flexible working approach which encourages our team to balance professional responsibilities with their personal life.
- A remote based team, spread across England, fostering inclusivity and diverse talent. Despite geographical distances between team members, NYA maintains a highly motivated and connected team through the optimisation of digital tools.
- NYA is committed to supporting the continual personal and professional development of our team and helping them achieve their ambitions.
- We provide 25 days leave plus 8 days, life assurance scheme, 5% employer pension contribution and a comprehensive Employee Assistance Programme via Spectrum.life with unlimited specialist support available to all NYA employees.
How to Apply:
To apply, please submit the following via our online application platform by 11:59pm on Monday 29th September 2025:
A detailed CV setting out your career history, with responsibilities and achievements in line with the person specification in the About You section.
A covering letter highlighting your suitability for the role and how you meet the requirements in the About You section.
We will request data for our EEDI monitoring purposes, providing this is optional.
Please note: The covering letter is an essential part of the application process and will be assessed as part of your full application. We use AI detector software, so cover letters or CV’s with over 80% AI generated content will be disregarded. We understand that AI tools can offer support to candidates who have learning differences, which is why we will accept applications with some AI assistance. CV’s will not be accepted without a cover letter.
The National Youth Agency is an equal opportunities employer.
At NYA our inclusive culture means that we embrace individual differences and understand that we need a diverse team to achieve our organisations mission.
We wish to recruit candidates from all backgrounds to ensure our team reflects the rich diversity of the communities we serve. We encourage applications from anyone regardless of disability, ethnicity, heritage, gender, sexuality, religion, socio-economic background and political beliefs but we particularly welcome applications from global majority candidates and those from other minoritised ethnic groups in the UK as they are currently underrepresented in our team.
Youth Work changes lives
Which is why we’re committed to ensuring that as many young people as possible get to benefit from it.As the national body for youth work in England, the National Youth Agency (NYA) exists to champion its transformative power. We believe all young people should have the opportunity to benefit from the life-changing impact of extraordinary youth workers and trained volunteers.
We help to grow youth work provision in ways that keep it effective, relevant, safe and engaging, to help millions of young people reach their potential and thrive. We do this by providing guidance, support, advice, training and staff development opportunities for youth workers and youth work organisations. At the heart of everything we do are young people themselves. We work hard to ensure their voices are integrated into all our work, to develop provision that truly meets their needs.
REF-223747
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Trusts and Foundations Fundraising Officer will work alongside the Head of Income, Partnerships and Communications to help deliver Rising Sun’s fundraising targets during this exciting period of growth for the charity.
The main focus of the role is finding, attracting and stewarding new funders to help deliver Rising Sun’s life changing services. You will write compelling funding proposals that demonstrate the impact of our services and how we meet funders’ requirements. You will build strong relationships with grant officers from various foundations, providing regular updates and communicating challenges, solutions and successes as appropriate to develop our reputation as an effective, reliable and trustworthy organisation. Alongside this you will be nurturing our existing portfolio of funders to help prioritise multi-year funding.
Working with you in the Fundraising Team will be the Head of Income, Partnerships and Communications, Trusts and Foundations Officer, Community Fundraising Officer and Monitoring, Evaluation and Learning Team. As part of the team you will help to develop fundraising materials such as case studies, impact reports and cases for support.
We are looking for a proactive and organised individual who loves building and nurturing relationships and has a passion for fundraising. In addition, you will have excellent writing skills and experience of generating income from trusts and foundations to grow our income from this stream. As part of our committed team of approximately 50 staff, you will be contributing to the invaluable work of the Rising Sun and making a lasting difference to the lives of those who have experienced domestic abuse.
DUTIES AND RESPONSIBILITIES
- Develop and manage part of Rising Sun’s portfolio of income and fundraising activities related to trusts and foundations.
- Keep the trusts and foundations stream of the funding pipeline healthy and up to date, carrying out research into new opportunities and meeting application deadlines.
- Write compelling funding applications that answer funders’ questions and effectively communicate the mission, services and impact of Rising Sun.
- Develop appropriate fundraising tools, such as cases for support and impact reports.
- Support the Head of Income, Partnerships and Communications to write bids for commissioned services and government funding opportunities.
- Liaise internally across the organisation to become familiar with our services and stay up to date with current trends to feed into funding applications and develop project proposals.
- Build and manage relationships with key stakeholders, including survivors and grant officers.
- Be responsible for the management of successful trusts and foundations grant agreements and reporting requirements, working with the wider team to gather information and data as required.
- Work with survivors and team members to develop case studies, presentations and fundraising materials as required to support income generating activities.
- Represent Rising Sun at fundraising events and pitches as required.
- Comply with current Institute of Fundraising Code of Fundraising Practice guidelines and Data Protection legislation and ensure that fundraising is carried out on an ethical basis.
- Effectively prioritise, plan and organise own workload, working effectively with the Head of Income and Partnerships.
- Take responsibility for personal development by making the most of your induction, line management and training, and attending team meetings.
- Carry out any other duties that support the growth of the organisation as deemed appropriate.
This job description sets out the duties of the post at the time when it was drawn up and will be reviewed from time to time. Duties may vary from time to time without changing the general character of the duties or the level of responsibility entailed. Such variations are a common occurrence and cannot of themselves justify a reconsideration of the grading of the post.
PERSON SPECIFICATION
The successful candidate will demonstrate the following experience, knowledge, skills and attitudes. (D = Desirable)
Skills and Attitude
- Excellent communication skills, both written and verbal, including the ability to influence and negotiate
- Report writing skills
- Ability to build and maintain relationships with key stakeholders by phone, by email and in person
- Excellent team working skills
- Presentation / pitching skills (D)
- Excellent planning and organisation skills
- Ability to motivate yourself and work independently on your own initiative
- Solution focused and creative in approaching new challenges
- Competent using Microsoft office programmes, in particular MS Word, Excel and PowerPoint
- Passionate about the vision and mission of Rising Sun
- Committed to equal opportunities, safeguarding and maintaining confidentiality
Knowledge and Experience
- Success in raising income through trusts and foundations (D)
- Experience carrying out research into potential funders
- Experience establishing and developing partnerships
- Experience of managing a diverse workload, prioritising and meeting deadlines while working under pressure
- Experience of completing reports for funders (D)
- Knowledge of the grant applications process (D)
- Basic awareness of issues and opportunities within the sector, current trends, influences and funder priorities
- Awareness and understanding of the dynamics of domestic abuse and its impact on the lives of survivors and families (D)
- A relevant fundraising qualification e.g. Institute of Fundraising (D)
Other requirements
- Able to drive and have access to a reliable car (D) (post holder will be required to attend meetings and events across our areas of work from time to time)
- Able to attend occasional evening and weekend events with notice to further the aims of the organisation and fundraising team (time off in lieu will be given)
- Eligible to live and work in the UK
How to apply
Please download the application form on our website for the full job description, person specification and application form, and return the application by the end of Monday 15th September 2025.
Our vision is a world in which all women and children live free from actual or threatened domestic abuse and all forms of violence.

The client requests no contact from agencies or media sales.
The Trustees of The Pixel Fund are excited to appoint the Fund’s first Chief Executive Officer (CEO) to oversee the next stage of its growth and development following further generous bequests by the Trust’s settlors, and with planned increases in the level of future grant-making.
ABOUT THE ROLE
We are looking for a dynamic individual who has the skills, experience and aptitude to work with the Trustees to refine and support delivery of The Pixel Fund’s overall vision and strategy, and to be the public face of the charity.The successful applicant will be responsible for managing the day-to-day operations of the charity, currently carried out by a part-time administrator, which position is to be discontinued following the CEO appointment.
We are looking for an individual with experience of working in a leadership role with a board of Trustees, ideally with hands-on experience in grant-making and grant management, including managing a portfolio of live grant-holders.Strong financial and budgetary management skills are also desirable, in particular to reduce the Charity’s reliance on the Voluntary Treasurer.
The Trustees wish to appoint an individual who has a demonstrable understanding of, and commitment to, supporting the mental health and wellbeing of Children and Young People.The role will include upholding the charity’s vision, values and strategic focus, including championing equality, diversity and inclusion across our work.
The appointment is currently offered on a part-time basis of 3 days per week, with the potential to be extended in future.Candidates should note that The Pixel Fund does not have a permanent base and almost all activity is conducted online (including grant management).
Hours and place of work are flexible, but as all Trustees are based in the South-East of England, that location is desirable. The successful applicant will be required to attend all Trustee meetings (around 7 a year), which are generally held in the evening (usually online, but occasionally in person) and some travel will be necessary to visit grant holders and other stakeholders.
ABOUT THE PIXEL FUND
The Pixel Fund (Charitable Incorporated Organisation No. 1191052) is a small charity that makes grants to support improvement in the mental health and wellbeing of Children and Young People.Since we were first established in 2011, we have distributed more than £1.5million to UK registered charities.We have a preference for supporting projects, but do also fund core costs.The work of the Trust, including all grant-making, is currently overseen by three experienced Trustees, together with a Voluntary Treasurer and a part-time Administrator.
Our work to support the mental health and wellbeing of Children and Young People is more important than ever.As our name suggests, we are a small facet of the wider funding picture, but we aim to punch above our weight in the support we give.We focus on funding small and medium-sized charities, where our grants will have most impact.
The client requests no contact from agencies or media sales.
Retail Administration and Systems Manager
Salary£49,500 per annum
LocationLondon
Weekly Hours35
The Vacancy
Job Title: Retail Administration and Systems Manager
Location: London
Salary: £49,500 per annum
Weekly Hours: 35
Reference: YMC1134776
Lead systems. Drive change. Support young people.
Make an impact with your skills — help us change lives through retail.
At YMCA England & Wales, our retail network is more than a chain of shops — it’s a lifeline that funds our life-changing work with young people and communities across the country. Every item sold helps us deliver vital services, and now we’re looking for a skilled Retail Administration & Systems Manager to help us grow our impact even further.
This is an exciting opportunity to join our leadership team and take ownership of the central Retail Administration, Systems, and Technology function. Reporting to the Head of Retail, you’ll be responsible for ensuring that our shops, systems, and processes run seamlessly. From managing our EPOS and Gift Aid platforms to coordinating property administration and supplier contracts, you’ll play a central role in keeping our retail operation efficient, compliant, and sustainable.
What you’ll do
In this role, you will:
- Oversee all central retail systems, ensuring business continuity across EPOS, Gift Aid, telecoms, broadband, and more.
- Lead on compliance with key regulations, including GDPR, PCI DSS, and HMRC Gift Aid rules.
- Manage estates administration, from business rates and utilities to property repairs and insurance claims.
- Deliver operational and financial reporting to support informed decision-making by senior leaders.
- Coordinate store openings and closures, covering everything from IT set-up to property administration.
- Negotiate supplier contracts, secure best value, and resolve issues quickly.
- Lead, develop, and inspire a small team, creating a culture of collaboration and excellence.
What you’ll bring
We’re looking for someone with proven experience in administration management, retail systems, estates administration, and supplier relationship management. Strong leadership skills are essential, along with confidence in data, reporting, and project coordination. You’ll be highly organised, adaptable, and enthusiastic, with excellent communication skills to engage colleagues, suppliers, and stakeholders at every level.
Why join us?
This isn’t just a systems role — it’s a chance to make a genuine difference. By strengthening our retail operations, you’ll directly help generate more income, reach more customers, and change more lives. In return, you’ll receive:
- Competitive salary
- 30 days holiday + bank holidays
- Contributory pension & life insurance
- Health benefits including GP24/7 and employee assistance
- Development opportunities, including leadership training
- Access to national & international events
Apply now and use your skills in a role where every day, your work helps build brighter futures across England and Wales.
Our recruitment process is anonymised and candidates' names are hidden. We welcome and encourage job applications from people of all backgrounds. Safer recruitment is important to us and the successful applicant will be asked to provide two references. They will also be required to complete a safeguarding self-declaration, safeguarding training and undertake a DBS check.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The challenge should you choose to accept it......
We are so proud of what we do, and we know you will be too. Stewarding great relationships and inspiring people to choose The Hospice of St Francis for their committed charitable giving is absolutely key to making the Hospice the incredible place it is now and for the future. You could be part of that.
With a rich, diverse history, which began back in 1979, we have cared for and supported over 30,000 local people. We have a dedicated and generous supporter base, customers, donors, adventurers, fundraisers and volunteers
Today our free care supports up to 2,000 local people every year, in Herts and Bucks.
We truly are a community hospice
– built and funded by the community, to serve the community.
So where do you come in?
People are at the heart of everything we do. And you would be no different. We are all vital cogs in delivering our care and support.
We are looking for a new Development Officer – someone who brings a passion for hospice care and wants to play a part of driving forward relationship-based fundraising at The Hospice of St Francis.
This is an exciting role for someone who is ambitious about developing new fundraising opportunities and wants to play an important role in growing income at the Hospice.
The opportunity......
You will play a central role in growing income across the Hospice and driving forward new, relationship-based approaches to fundraising.
With a focus on Major Donors and Trusts and Foundations you will personally identify, develop and manage relationships, with a focus on £5-25k+ opportunities.
You will develop a new approach for managing and fundraising from small trusts and have the opportunity to learn and grow through working with the AD for Development on larger opportunities.
You’ll bring creativity and a results-oriented outlook, contributing to the wider success of fundraising at the Hospice.
The must haves.....
- Fundraising Success: At least three years’ experience operating in a Trusts and Foundations role (or relevant transferable skills) and a track record of personally securing and stewarding five figure gifts
- Proposition development: Creative in outlook and with experience of developing donor-centric proposals and reports
- Portfolio management: Knowledgeable in developing and managing a portfolio, and key prospect management tools and systems
- Data management: Experienced CRM user and with working knowledge of Data Protection Laws
The it would be nice to have:
- Institutional Funding or Major Gifts experience: Experience of fundraising from institutions or major donors
- Line management: Of staff or volunteers
- Event management: Experience of running stewardship and cultivation events
- Hospice fundraising: Experience of fundraising in a Hospice setting
- Qualification: A relevant fundraising qualification, from CIOF or other
You know it makes sense.....
- 27 days annual leave (plus bank holidays)
- Wide range of free training courses, plus personal development opportunities
- On-site home cooked food served at a reasonable rate in our bistro
- You’ll have freedom to make decisions within the boundaries of the Job Description and charity policy and procedure
- Don’t forget a stunning setting, plus #team comradery, support and bags of positivity!
The Hospice of St Francis helps local people and their families, in Hertfordshire and Buckinghamshire, to live their precious lives well.





The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
We are seeking an Employer Engagement Officer to join our Work Experience Team.
Our Work Experience programme provides a taster of the ‘World of Work’ helping to raise career aspirations and support academic progression for young people. Our team work with local and central London employers and education providers to source, manage and co-ordinate placements for over 5,000 young people each academic year.
About Us
Inspire is a charity based in East London. We inspire children and young people across London and beyond, using data to understand the barriers they face and connecting them with a range of employers and opportunities to open doors to their success.
We have over 40 years of experience in delivering high quality services and programmes to children, young people, schools, local authorities and employers. Working alongside our large network of employer volunteers, our programmes inspire and support children and young people to create a positive future for themselves in their journey from the classroom to workplace. We provide them with independent careers guidance, high aspirations and strong employability skills.
The Opportunity
This is an excellent opportunity for an organised, enthusiastic and confident individual to join us in a role with responsibility for sourcing and securing high quality work experience opportunities for young people through employer engagement. If you understand the benefits and importance of work experience for young people and can articulate this to engage employers - this is the role for you.
We are seeking a confident, passionate, articulate person who can communicate in a clear and compelling way across all communication channels including, email, telephone, in-person, social media and LinkedIn to engage employers in :
- Creating meaningful work experience placement opportunities for young people to enable them to gain experience of the world of work.
- Maintaining and developing existing employer relationships to maximise opportunities for young people.
If you have the skills necessary to do this role we would love to hear from you.
Key Responsibilities of the role include:
- Working with the Head of Career Guidance and Work Experience to set the strategic direction for employer engagement within the work experience team.
- Establishing and strengthening relationships with employers to ensure a continuous pipeline of work experience placements are available for young people.
- Acting as primary point of contact for employers.
- To carry out employer Health & Safety pre-placement checks.
- Maintaining administration systems to record and track progress in contacting employers.
Benefits
17 days annual leave plus a pro-rata amount of bank holidays
2 volunteering days per year
Family friendly policies
Hybrid working arrangements
If you have the skills and desire to join our team, please see our job description and person specification for further details about the role.
Inspire is committed to safeguarding and promoting the welfare of children and young people. The successful candidate will be required to apply for an enhanced check via the Disclosure and Barring Service.
How to Apply
If you wish to apply for this role, please provide your CV and a covering letter outlining why you are suitable for the role and how you meet the person specification of our job description.
Closing date
This application closing date for this role is 5.30pm, Thursday 11th September. Interviews will be a two stage process, the first will take place on Teams and second interviews will be in-person at our office in Stratford.
Unfortunately, due to the number of applications we receive we are unable to contact unsuccessful applicants.
The client requests no contact from agencies or media sales.
National Programme Coordinator
Salary: £28,000 per annum
Location: London (EC1) with flexible hybrid working
Deadline: 11 September 2025, 17:00
Interview Dates: 25–26 September (online), 2 October (in-person)
Are you highly organised, proactive, and passionate about supporting young people’s development through skills training and competitions?
WorldSkills UK is looking for a National Programme Coordinator to join our Operations team. In this role, you’ll play a vital part in planning and delivering our national skills competitions programme, supporting our mission to embed world-class training standards across the UK.
You’ll coordinate logistics, events, communications and systems that make our programmes run smoothly - from booking venues to working with competition organisers and supporting inclusion projects.
This is an exciting opportunity to be part of a collaborative, purpose-driven team that champions excellence, innovation and inclusion in technical education. If you're detail-focused, solutions-oriented, and ready to make a difference, we want to hear from you.
The client requests no contact from agencies or media sales.
Churches Conservation Trust (CCT) is the national charity caring for historic churches at risk. As the operator of the third largest heritage estate in charitable ownership in the UK, our 356 historic churches include examples of irreplaceable architecture, archaeology and art from 1,000 years of English history.
CCT has an international award-winning reputation in heritage conservation and regeneration. All churches in our care are listed, mostly Grade I and II*, and some are Scheduled Ancient Monuments.
Without our care, these buildings might have disappeared entirely. Instead, they are enjoyed as social, tourism, educational and cultural resources, kept open, in use, and living once again in the heart of their communities.
Overall job purpose
This is a fundamental role within our South regional team, internally the role is known as Local Community Officer.
The future of CCT’s outstanding collection of historic churches depends on communities supporting their local CCT church with funds, events, inspiring interpretation, visitor services and preventive conservation. The Local Community Officer will engage and support communities and volunteers to care for 29 historic churches across Kent, East Sussex, West Sussex, ensuring each site achieves agreed standards.
We have recently published our TRUST values, which outline the behaviours and expectations that act as our foundations at CCT. We have attached the pack, outlining each value, which we will also be using as part of our shortlisting and interview process to find the right candidates that align with our values.
If you would like to apply for this role, please visit our recruitment portal to begin your application. You will be asked to submit a CV and a short supporting statement (max 2 sides A4) outlining why you’d like to apply and how you fulfil the person specification for this post, so you’ll need to refer to the job description.
The closing date for receipt of applications is 9am on Monday 15th September 2025.
The interviews will take place in Northampton on Tuesday 23rd September 2025. Please note that the interview date and location have been specifically chosen according to the availability of the panel.
Please note: As part of our recruitment process, we undertake candidate psychometric testing, you will receive an email following your application submission asking you to complete a series of activities.
All successful applicants will be subject to a basic DBS, references and right to work checks.
We are a Disability Confident Committed Employer. Candidates who declare that they have a disability and who meet the essential criteria for the job will be offered an interview.
If you have any queries about this role, or if you have a disability and wish to request a reasonable adjustment at any stage of the recruitment process, please contact us.
We are an inclusive employer and offer equal opportunities to all regardless of an individual’s age, disability, gender identity, marriage or civil partnership status, pregnancy or maternity, race, religion or belief, sex and sexual orientation.
We are not a licensed sponsor at this time. Any offer of employment will be made subject to valid right to work in the UK being provided.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Project and Policy Officer
Job Description and Person Specification
Job title Project and Policy Officer
Hours 35 hours per week
Salary £27,000
Location Hybrid
Reports to Policy Manager
National Voices
Making what matters to people matter in health and care
National Voices is the leading coalition of health and social care charities in England. We have more than 200 members covering a diverse range of health conditions and communities, connecting us with the experiences of millions of people. We work together to strengthen the voice of people: patients, service users, carers, their families, and the voluntary organisations that work for them.
Our Vision:
People shaping their health and care.
Our Mission:
We advocate for more inclusive and person-centred health and care, shaped by the people who use and need it the most.
We do this by:
· Understanding and advocating for what matters to people especially those living with ill health and groups who experience inequalities
· Finding common cause across communities and conditions by working with member charities and those they support
· Connecting and convening charities, decision makers and citizens to work together to change health and care for good.
· Working flexibly across National Voices organisation to deliver high quality and high value projects and outputs that advocate for our members’ needs and those they represent
The Role
The purpose of the Project and Policy Officer role is to:
- Provide vital project management support to substantial and often fast-paced projects that National Voices runs across its whole organisation including the policy and external affairs team and the evidence and improvement team
- Assist senior members of the policy team to develop policy projects and outputs which support the adoption and spread of equitable and person-centred health and care services.
- Work with voluntary sector organisations and people with the greatest health and care needs to ensure they are engaged in National Voices’ work
Responsibilities
Project organisation and administrative
· Support and coordinate the project management of significant projects, across the whole organisation including the policy and external affairs team and the evidence and improvement team.
· Maintain records of activity, finances and minutes etc as required.
· Lead on collating evidence of activity and its impact to support evaluation.
· Support the planning and facilitation of online and in person events such as working days and webinars.
· Support stakeholder management, particularly via email and diary management using electronic systems.
· Maintain lists of stakeholders and contacts to aid dissemination and networking.
Insight, engagement and communication
· Work with voluntary sector organisations and people with the greatest health needs in the coordination and support of workshops, focus groups and in-depth interviews.
· Read and analyse the influencing work our members do (reports, events) and share content with the National Voices team, spot and make connections.
· Connect with policy and influencing colleagues in member organisations, sharing our work with members.
· Work with senior members of the team to deliver timely and effective Heads of Policy meetings and Members’ Briefings on strategic topics within health and care.
· Identify, monitor and evaluate policy issues and assist senior members of the team to formulate and draft new policy positions, consultation responses, reports, briefings and other policy and public affairs documents that capture agreed positions.
· Support and develop the communication of project outcomes and outputs working closely with National Voices Policy and Communications manager.
General
· Support National Voices on a wider set of activities where required in response to capacity or demand.
· Assist senior members of the team on a range of short-term and long-term policy and insight projects, and scoping and developing ideas for future projects.
· Support good project, financial and data management.
· Take a pro-active approach to including our members and people with lived experience in all areas of our work.
· Follow processes set out to measure, monitor and communicate the impact of our work.
· Contribute to the team’s planning activities and undertake other relevant duties as appropriate.
Person Specification
Values, attitudes and behaviours
· Passionate about National Voices’ mission and work.
· Proactive, flexible and responsive that enjoys the challenge of working cross-organisationally and on simultaneous projects
· Comfortable working in a team, and across organisational teams, as well as under own initiative.
· Able to think and act creatively to solve problems and challenges.
· Committed to reducing inequality and embracing diversity.
· Calm under pressure and able to work to tight deadlines.
· A self-starter with drive, ambition and a creative approach.
· Comfortable with a range of views and perspectives and keen to make connections and build relationships.
Skills and abilities
· Excellent relationship and stakeholder management skills.
· Strong communication skills, used to speaking with a wide range of people.
· Strong organisational and project management skills, including demonstrable ability to prioritise workload and maintain quality.
· Experience of creating, preparing for and facilitating events and workshops.
· Proactive and able to anticipate, plan and prepare in advance of requests.
· Strong listening skills and ability to identify themes within interviews, focus groups and workshops.
· Strong IT skills including Microsoft Office programmes, Hubspot, online conference/meeting software and more.
· Experience of working under pressure and to deadlines in a high performing team.
Experience, knowledge and understanding
· A good understanding of the health policy landscape, how health and care are commissioned, regulated, funded and delivered in England and/or a good understanding of the policy issues relevant to health and care charities.
· Experience of communicating with people and organisations to ensure projects meet agreed milestones
· Value listening to people with experience and the benefit of a diversity of views
Our approach to hybrid working
We recognise the importance of coming together regularly, in-person, as a team, so we can share learnings and spend social time with each other. We also recognise that people need flexibility, and that homeworking enables focused work and can fit well in people’s lives.
We ask all staff to take part in pre-arranged team meetings which take place every six weeks in our office space. We also might ask you to meet in-person with members of your team from time to time, or to be available for face-to-face meetings with clients and partners where this enhances the work.
We assume that this would usually not amount to more than one day per fortnight for people who work full time.
We are happy to discuss how this sits in your life. This can be agreed by your line manager.
Equality and inclusion
As reflected in our Equality Action Plan, we are committed to being a truly diverse organisation. We want to ensure that our trustees, staff members, lived experience partners and volunteers come from a wide range of backgrounds, each bringing their own unique perspectives and experiences. We want to ensure that everyone feels heard and is fully able to participate and thrive.
We currently have an under-representation from people from racial and ethnic minority backgrounds, people who identify as LGBTQ+ and disabled people and so would particularly welcome applications from people from these groups.
We welcome applications from people who have been in contact with the criminal justice system. For some roles, you may be asked to undergo a basic or enhanced DBS check, but you will only be deemed ineligible for roles which relate to any offences on your criminal record.
We have a range of benefits in place to ensure everyone can thrive, for example:
· We are a Disability Confident employer
· We offer enhanced parental and sickness leave
· We offer flexible working wherever possible
· We provide our employees with an annual wellbeing allowance
· And much more
Find out more: Our Benefits and Workplace Policies.
How to apply
Please apply by 12th September 2025. We will let you know the outcome of your application by 16th September. Interviews will be held on 23rd and 25th September online
Please note, we will be blind shortlisting all applications, so we ask you not to include your name in your application. If also ask you fill in an equality monitoring form, if you choose to do so these responses will remain anonymous.
If you are invited to interview, we will ask you about any reasonable adjustments you will need to be able to participate. We will share interview questions in advance of the interview. If you require any adjustments at any stage of your application, please do not hesitate to get in touch with our Director of Finance and Operations, Matthew Haslehurst, email can be found on our website or JD PDF below.
Please apply by 12/09/2025. We will let you know the outcome of your application by 16/09/2025. Interviews will be held on 23rd & 25th September online.
Please note, we will be blind shortlisting all applications, so we ask you not to include your name in your application. If also ask you fill in an equality monitoring form, if you choose to do so these responses will remain anonymous.
If you are invited to interview, we will ask you about any reasonable adjustments you will need to be able to participate. We will share interview questions in advance. If you require any adjustments at any stage of your application, please get in touch with our Director of Finance&Operations, Matthew Haslehurst, email found on our website or JD PDF below.
The client requests no contact from agencies or media sales.
Grants Support Officer | Swyddog Cymorth Grantiau
**This is a bilingual description, please scroll down for the English**
**Mae hwn yn ddisgrifiad dwyieithog, sgroliwch i lawr i weld y fersiwn Saesneg**
Rydyn ni’n chwilio am chwaraewr tîm trefnus a brwdfrydig i ymuno â’n tîm grantiau fel Swyddog Cymorth Grantiau.
Swydd: Swyddog Cymorth Grantiau
Oriau: Amser-llawn, 35 awr yr wythnos, gweithio hyblyg
Cyflog: £27,101 yn cynyddu i £32,323 y flwyddyn.
Lleoliad: Hyblyg, gyda chanolfannau swyddfa yn Aberystwyth, Caerdydd a’r Rhyl
Contract: Parhaol
Dyddiad cau: 29 Medi 2025 – 10am
Dyddiad y cyfweliad: 8 Hydref 2025
Cymraeg: Dymunol
Yngl n â’r rôl
Mae hwn yn gyfle gwych i weithio o fewn tîm grantiau cyfeillgar. Fel rhan o’r rôl, byddwch yn gweithio gydag ystod amrywiol o fudiadau gwirfoddol o bob rhan o Gymru, yn eu cefnogi i gyflawni prosiectau gwych.
Mae’r rôl yn berffaith i rywun sy’n chwilio am rôl brysur ond amrywiol. Os ydych chi’n mwynhau gweithio fel rhan o dîm a chyda sgiliau rheoli amser da, bydd y rôl werth chweil hon yn rhoi’r cyfle i chi weithio o'ch pen a'ch pastwn eich hun.
Bydd rhai o’ch prif ddyletswyddau yn cynnwys:
- Siarad â darpar ymgeiswyr grant i bennu sut gallem gefnogi eu gweithgarwch
- Gweithio fel rhan o dîm i gwblhau asesiadau ar geisiadau grant
- Cefnogi portffolio o fudiadau, gan fynd ati mewn modd hyblyg i sicrhau bod y prosiectau yn cyflawni eu diben
Byddwch hefyd yn cael cyfleoedd i weithio gyda thimau a chyllidwyr eraill.
Mae’r swydd hon yn un amrywiol a chyflym tu hwnt; rôl wobrwyol i unigolyn trefnus ac uchel ei gymhelliant sy’n ffynnu mewn tîm ond hefyd yn gallu gweithio ar ei liwt ei hun.
Amdanoch chi
Bydd gennych chi:
- Brofiad o ddefnyddio systemau a phrosesau gweithredol, gan gynnwys cronfeydd data a systemau rheoli grantiau ar-lein
- Profiad o reoli cynlluniau cyllido a chefnogi prosiectau a gyllidwyd i gyflawni amcanion a datrys problemau
- Sgiliau cyfathrebu cryf ar bapur ac ar lafar ar fformatau lluosog (e.e. adroddiadau, cyflwyniadau, cyfryngau cymdeithasol, gwefannau)
- Sgiliau rhifyddol da a phrofiad o weithio gyda data ariannol a defnyddio swyddogaethau Excel Microsoft
- Sgiliau TG rhagorol, yn enwedig gyda chronfeydd data, taenlenni, e-bost a phrosesu geiriau (Microsoft Office yn ddelfrydol)
- Trefnus tu hwnt, yn gallu rheoli eich llwyth gwaith eich hun, addasu i flaenoriaethau newidiol a chadw at ddyddiadau cau’n gyson
Mae’r gallu i gyfathrebu yn Gymraeg hefyd yn ddymunol.
Pam gweithio i’r mudiad
Mae pecyn buddion rhagorol, gan gynnwys 25 diwrnod o wyliau, ynghyd â gwyliau banc a diwrnodau disgresiwn, cyfraniadau pensiwn, rhaglen cymorth i gyflogeion, cynllun arian gofal iechyd, cyflog salwch uwch a gweithio hyblyg.
Mae hwn yn fudiad sy’n croesawu amrywiaeth; mae ganddo bolisïau ardderchog sy’n rhoi cydbwysedd rhwng bywyd a gwaith, mae’n hybu gweithio’n hyblyg ac mae ganddo ddiwylliant o feithrin staff drwy arweinyddiaeth effeithiol a gwaith tîm rhagorol. Mae’n falch o fod yn gyflogwr Hyderus o ran Anabledd.
Mae’r mudiad yn buddsoddi yn ei gyflogeion a’u datblygiad. Yn ogystal â bod yn Gyflogwr Cyflog Byw, sy’n ymrwymedig i dalu’r cyflog byw gwirioneddol i staff, maen nhw wedi ennill achrediad Buddsoddwyr mewn Pobl.
Gallai rolau eraill y gallech fod â phrofiad ohonynt gynnwys: Gweinyddwr Grantiau, Swyddog Cyllido, Swyddog Cymorth Rhaglenni, Cydlynydd Prosiect, Gweinyddwr Contractau, Swyddog Cydymffurfio, Swyddog Monitro a Gwerthuso ac ati.
Croesawir ceisiadau Cymraeg ac ni fyddant yn cael eu trin yn llai ffafriol na cheisiadau Saesneg.
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We’re seeking a well-organised, enthusiastic team player to join a grants team as a Grant Support Officer.
Position: Grants Support Officer
Hours: Full time, 35 hours per week, flexible working
Salary: £27,101 rising to £32,323 per annum.
Location: Flexible, with office hubs in Aberystwyth, Cardiff and Rhyl
Contract: Permanent
Closing date: 29 September 2025 – 10am
Interview date: 8 October 2025
Welsh Language: Desirable
About the Role
This is an exciting opportunity to work within a friendly grants team. As part of the role you will work with a diverse range of voluntary organisations across Wales, supporting them to deliver fantastic projects.
The role is perfect for someone who is looking for a busy but varied role. If you enjoy working as part of a team and have great time management skills, this rewarding role will give you the opportunity to use your own initiative.
Some of your main duties will include:
- Speaking with potential grant applicants to determine how we may be able to support their activity
- Working as part of a team to complete assessments on grant applications
- Supporting a portfolio of organisations, with a flexible approach to ensure projects deliver
You will also have opportunities to work with other teams and funders.
This job is highly varied and fast paced, a rewarding role for a motivated, well-organised person who thrives in a team but can also work on their own initiative.
About You
You will have:
- Experience using operational systems and processes, including online databases and grant management systems
- Proven experience managing funding schemes and supporting funded projects to deliver objectives and resolve issues
- Strong written and verbal communication skills across multiple formats (e.g. reports, presentations, social media, websites)
- Good numerical skills with experience working with financial data and using Microsoft Excel functions
- Excellent IT skills, particularly with databases, spreadsheets, email and word processing (preferably Microsoft Office)
- Highly organised, able to manage own workload, adapt to changing priorities and meet deadlines consistently
The ability to communicate in Welsh is also desirable.
Why work for the organisation
Staff benefits include 25 days paid holiday plus 8 bank holidays and 5 additional discretionary days, Personal Pension Scheme, Employee Assistance Programme, enhanced sick pay scheme, agile working and healthcare cash plan.
This is an organisation that embraces diversity, with excellent work life balance policies, where flexible working is promoted, and the culture is to nurture staff through effective leadership and excellent team working. Proud to be a Disability Confident employer.
The organisation invests in its employees and their development. As well as being a Living Wage Employer, committed to paying staff the real living wage, they have been awarded Investors in People accreditation.
Other roles you may have experience of could include: Grants Administrator, Funding Officer, Programme Support Officer, Project Coordinator, Contracts Administrator, Compliance Officer, Monitoring and Evaluation Officer etc.
Applications submitted in the m
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Talent Set are delighted to be working with a fantastic health charity to recruit their Supporter Care Officer.
The charity offers a flexible working environment, working from their London office 2 days per week.
We are looking for a highly organised and confident Supporter Care Officer to administer and provide an excellent supporter care service for the Fundraising team.
You will be the first point of contact for prospective and existing supporters, helping with enquiries, taking donations, reassuring concerns and ensuring supporters have a positive experience with every contact and interaction they have. You will be confident working independently and will use your own judgement to solve problems and communicate with a wide range of our supporters and donors – and guiding them to key information, quickly and clearly, using offline and online channels.
Key Responsibilities:
- Responsible for providing a welcoming and professional first point of contact for prospective and current supporters who contact the charity by telephone, mail, or email.
- Deal with enquiries, concerns, or complaints about fundraising activities, diplomatically and sensitively, taking responsibility for following up with clear, accessible and relevant information.
- Send out thank you letters and welcome packs promptly and within agreed time frames, to ensure all supporters, especially new donors, regular givers and legacy pledgers, feel valued and motivated to keep donating.
- Use own initiative to thank our mid-value donors and legacy pledgers personally where possible, in accordance with our stewardship plans.
- Proactively suggest improvements to our supporter stewardship strategy and working with the Individual Giving Manager to implement these.
- Use Raiser’s edge/ RE NXT, our customer relationship management database, with accurate data entry for all enquiries, updating customers’ addresses, contact preferences and all other admin needs.
Person Specification:
- Have a good standard of IT skills and computer literacy specifically relating to MS office packages, database/ CRM systems and the recording or inputting of data.
- Experience of providing excellent customer service, ideally within charity fundraising.
- Strong written and verbal communication skills a good level of confidence, diplomacy, and empathy, especially on the telephone.
- Well organised and able to manage and prioritise workload, to meet deadlines.
- Able to use own judgement and take the initiative to introduce new ideas to improve service.
- Demonstrates ability to make decisions on enquiries, including escalating complex issues when needed.
- Excellent administrative skills and attention to detail, with an understanding of processes and protocols to protect data and uphold GDPR.
- Strong interpersonal skills and comfortable talking to people of all backgrounds.
To be considered for this position please apply with your CV as soon as possible, regrettably please note we may not be able to reply to each and every application.
We are committed to diverse and inclusive recruitment practises that ensure equal opportunity for everyone, regardless of race, sexual orientation, mental or physical disability, age or gender. We encourage applications from all backgrounds and will happily make reasonable adjustments to always ensure a fair process.
Harris Hill is working with a national charity to recruit an Insurance Officer.
This varied and rewarding role sits within the Legal team and will play a vital part in ensuring the charity meets its legal and regulatory responsibilities across insurance, fleet management and data archiving
Location: London/Hybrid (*Colchester/Hybrid option available soon)
Salary: £40,000
The Role
You’ll manage the charity’s insurance programme, oversee the vehicle fleet and fuel card schemes, and maintain robust archiving systems. The role also supports policy development, risk management, and training initiatives, working closely with colleagues and external providers.
About You
We’re looking for someone with:
- Knowledge of insurance, compliance and risk management
- Experience in fleet or asset administration
- Understanding of archiving and data protection requirements
- Strong organisational and communication skills
- Proficiency in Microsoft Office and databases
- A relevant degree or professional qualification (or equivalent experience)
This is an excellent opportunity for a detail-focused professional to make a real impact within a respected charity, ensuring key operations run smoothly and in line with regulatory standards.
For more information, please submit your CV to .
Please note, CVs are being reviewed on a rolling basis, and only successful applicants will be contacted with more information.
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are delighted to be supporting a UK higher education institution in their search for a temporary Admissions Officer to join their admissions team. This is a full-time role offering an excellent opportunity to contribute to a professional, student-focused service and play a key role in the applicant journey from enquiry to enrolment.
This is a great opportunity for someone with strong administrative skills, excellent attention to detail and a passion for delivering high-quality customer service in a fast-paced environment.
Key Responsibilities for this role include:
• Acting as the first point of contact for prospective students, providing timely advice and guidance.
• Supporting the processing of applications, including initial checks, data entry and document management.
• Maintaining accurate and up-to-date applicant records on internal systems.
• Assisting with the organisation of interviews, open days and applicant events.
• Contributing to confirmation and clearing activities and wider admissions projects.
• Ensuring compliance with admissions policies, procedures and regulatory requirements.
To be considered for this position, you should possess:
• Proven administrative experience, ideally within higher education.
• Strong IT and organisational skills, with accuracy and attention to detail.
• Excellent communication and customer service skills.
• Knowledge of admissions processes and student systems (such as UCAS or SITS) is desirable.
• A proactive, collaborative approach with the ability to manage competing priorities.
If you’re looking to make a positive contribution to the applicant experience and support students on their journey into higher education, we’d love to hear from you.
Please apply below and submit your CV in Word format.
As a specialist Recruitment Practice, we are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. We invest in your journey as a candidate and are committed to supporting you in your application.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The challenge should you choose to accept it.......
We are so proud of what we do, and we know you will be to. Stewarding great relationships and inspiring people to choose The Hospice of St Francis to receive their committed charitable giving are absolutely key to making the Hospice the incredible place it is now and for the future. You could be part of that.
With a rich, diverse history, which began back in 1979, we have cared for and supported over 30,000 local people. We have a dedicated and generous supporter base, customers, donors, adventurers, fundraisers and volunteers
Today our free care supports up to 2,000 local people every year, in Herts and Bucks.
We truly are a community hospice
– built and funded by the community, to serve the community.
So where do you come in?
People are at the heart of everything we do. And you would be no different. We are all vital cogs in delivering our care and support.
We are looking for a new Regular and Mid-Value Giving Officer – someone who brings a passion for hospice care and wants to play a part in establishing an integrated individual giving programme at the Hospice of St Francis.
This is an exciting opportunity to grow the Friends of St Francis, the Hospice’s regular giving programme, develop and test creative new approaches to regular giving and optimise the programme for the digital age.
This is a role that leaves lots of room for creativity and the chance to utilise a broad set of skills to drive sustainable income for The Hospice of St Francis.
The opportunity......
You will play a central role in growing and maintaining income across the Hospice and positioning us as the local charity of choice.
You will help establish an integrated individual giving programme, review and develop our regular giving offering, the Friends of St Francis, and establish a new mid-value segment.
This role will provide the opportunity to develop and test new ways to grow the supporter base whilst driving engagement and retention.
You’ll bring creativity and a results-oriented outlook, contributing to the wider success of fundraising at the Hospice.
The must haves......
- Fundraising Success: At least three years’ experience operating and growing income in an Individual Giving Role (or with relevant transferable skills)
- Data management and analysis: Strong data analysis skills with experience of approaches to data segmentation and developing data management systems and processes
- Project management and collaboration: Ability to manage complex projects, working collaboratively with a range of stakeholders
- Results orientated: Knowledge of developing and tracking KPIS and ability to drive regular giving that maximises ROI
The it would be great to have:
- Mid-Value Strategy: Experience of creating and executing a mid-value strategy
- Line management: Of staff or volunteers
- CRM Knowledge: Experience of DonorFy
- Hospice fundraising: Experience of fundraising in a Hospice setting
- Qualification: A relevant fundraising or marketing qualification, from CIOF or other
You know it makes sense....
- 27 days annual leave (plus bank holidays)
- Wide range of free training courses, plus personal development opportunities
- On-site home cooked food served at a reasonable rate in our bistro
- You’ll have freedom to make decisions within the boundaries of the Job Description and charity policy and procedure
- Don’t forget a stunning setting, plus #team comradery, support and bags of positivity!
The Hospice of St Francis helps local people and their families, in Hertfordshire and Buckinghamshire, to live their precious lives well.





The client requests no contact from agencies or media sales.
Temporary Individual Giving Officer – £16.48 per hour – London
Our charity-sector client is seeking a Temporary Individual Giving Officer to join their Fundraising, Engagement & Communications team for approximately 2 months.
This is a great opportunity for someone with individual giving experience to step in and provide vital support across appeals, stewardship, and donor communications. You’ll play a key role in delivering high-quality supporter care while helping to ensure campaigns run smoothly.
The role
Support the delivery and analysis of direct mail and other appeals
Help coordinate donor stewardship, including regular givers and mid-value supporters
Maintain accurate supporter data in Salesforce, ensuring GDPR compliance
Respond to supporter enquiries by post, phone and email
Assist with trading programmes and merchandise fulfilment
Provide administrative and reporting support to the fundraising team
Contribute to events and community fundraising activities as required
We’re looking for someone with:
Experience working in individual giving or supporter care in the charity sector
Understanding of Gift Aid, GDPR and data protection (or willingness to learn)
Strong organisational and project support skills
Experience using a CRM system (Salesforce desirable)
Excellent communication skills and attention to detail
The ability to juggle multiple tasks and work well under pressure
Contract: Temporary, c. 2 months, full-time
Salary: £16.48ph+ holiday pay
Location: Primarily office-based in London (some flexibility may be possible)
Start date: ASAP
If you’re looking for your next temporary role in individual giving and can be available at short notice, we’d love to hear from you.
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.