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Salary Level: Circa £26,000 per annum
Contract type: Permanent
Location: Home Based (UK wide travel as required)
Department: Analysis & Insight
Reports To: Data & Insight Analyst
About this role:
The Analysis and Insight (A&I) Team provides analysis and insight expertise to UK fire and rescue services (UK FRSs), the NFCC and its partners by way of advice and consultancy, research, data collections, data cleansing and validation, data analysis, reporting and horizon scanning. The team is passionate about cultivating the evidence-based culture that is developing within the NFCC and across UK FRSs.
What we are looking for:
We’re looking for a highly organised and detail focused Data administrator to support national data collections and reporting activity. The role is key to ensuring data is collected, validated and quality assured to a high standard enabling analysts to produce meaningful insights for internal and external stakeholders including government.
Working as part of a remote team, you will manage data requests, support survey activity, and provide administrative support, contributing to the effective delivery of quarterly and ad-hoc reporting.
What You’ll Bring:
Excellent Microsoft Excel skills (Pivot tables and charts, complex formatting, XLOOKUPs, Power Query)
Excellent numerical skills with the ability to spot trends and anomalies
Excellent attention to detail
Excellent communication skills to be able to work as part of a team working solely from home
Excellent organisational skills with the ability to prioritise and manage workloads effectively
Experience in formatting data into an easily understandable format, e.g. templates, dashboards, reports etc. would be beneficial
Some understanding of data mining tools and techniques, such as SQL, R, Python would be beneficial
Some experience of data visualisation tools such as PowerBI would be beneficial
If this sounds like the role for you, please have a look at the Job Description on the NFCC website and apply.
How to apply:
Please complete the application form via the ‘apply now’ button on the NFCC website. CV’s will NOT be accepted for this position.
Closing Date: 27th May 2026
Interviews: On the 5th & 9th June 2026 (via Microsoft Teams)
PLEASE NOTE – THIS VACANCY MAY CLOSE BEFORE THE CLOSING DATE IF WE RECEIVE A HIGH NUMBER OF APPLICATIONS.
NFCC is committed to safeguarding and promoting the welfare of children, young people and adults and will require a DBS check to be completed prior to commencing in post.
NFCC is committed to being an inclusive employer. We comply with the Equality Act 2010, and we believe that everyone deserves to work in safe environments that are free from bullying, harassment and discrimination, abuse, and harm, where they feel supported, welcome, and able to thrive.
NFCC acknowledges the duty of care to safeguard, protect and promote the welfare of children and vulnerable adults and is committed to ensuring safeguarding practice reflects statutory responsibilities, government guidance and complies with best practice, all staff are expected to share this commitment.
Registered Charity
101 - 500
NFCC is an independent membership association and the professional voice of UK fire and rescue services.
The client requests no contact from agencies or media sales.
Thank you!
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Data Administrator
About the Job
Return Fundraising was founded in 2015 by former charity employees, and today, we’re proud to be one of the UK’s largest telephone fundraising agencies. We’ve been growing ever since: pioneering supporter-led fundraising with genuine conversations and long-term relationships.
Return Fundraising is seeking a detail-oriented Data Administrator to support the delivery of campaign data across multiple systems and platforms.
Working closely with the Data Manager, you will assist with preparing campaign data, producing reports, and ensuring data is processed accurately and securely. This role involves structured, process-driven work with high volumes of data, where consistency and attention to detail are essential.
This position would suit someone with experience in a data, operations, or administrative role who is looking to further develop their skills. You should be confident working with data, comfortable following established processes, and able to work methodically in a fast-paced environment.
We are looking for someone organised, reliable, and proactive, who can contribute to the smooth day-to-day running of data operations that underpin our fundraising campaigns.
Main Responsibilities
Data Processing
- Prepare client data exports and reports
- Maintain campaign databases and reporting structures
- Download and apply client suppression files accurately
- Support management of the fundraising ticketing system
- Produce End of Activity (EOA) reports and exports
- Ensure secure and timely transfer of client data files
Campaign Set Ups
- Cleanse and prepare client data for campaign use
- Prepare files for TPS and validation matching
- Segment and format data for internal systems
- Support campaign setup in dialler and scripting platforms
Fulfilment
- Create and maintain mail merge templates aligned with client letterheads, ensuring accuracy and brand consistency
- Execute fulfilment processes
- Manage secure transfer of campaign letters to fulfilment providers
- Liaise with fulfilment providers regarding timelines and stock requirements
Essential
- At least 1 year experience in a similar Data Processing Role
- Newly graduated Data professionals will be taken into consideration
- Experience of Excel and/or Google Sheets
- Outstanding organisation & attention to detail
- Work effectively under pressure and deal with conflicting priorities
- The ability to troubleshoot technical issues
- Ability to be flexible; respond positively to change
- Clear and efficient communicator
- Exceptional team-player
- Self starter who takes responsibility for their own work and actions.
Desirable
Experience handling data in a professional environment
- Familiarity with data segmentation and reporting
- Basic SQL knowledge or willingness to learn
- Interest in fundraising, marketing, or data operations
- Awareness of GDPR or data handling best practice
Offer
- Annual salary of £30000 - £32,000
- Full time permanent contract of 37.5 hours per week Monday to Friday,
- Hybrid working with flexible home and office arrangements
- 25 days of annual leave (plus bank holidays), rising 1 day per year up to 30 days after five years of service
- Company-provided laptop and home office equipment
- Pension contribution of 3%
- A small business environment where you can make quick decisions and interact with everyone from managing director to fundraisers
- The opportunity to contribute to meaningful fundraising campaigns supporting leading UK charities
The client requests no contact from agencies or media sales.