Data Administrator Jobs in Lewisham, Greater London

About the role:

When a family member has a spinal cord injury, it can be difficult to acknowledge and accept that their injury will affect you too.

You might find it difficult to express and share how you have been affected by these events, especially to your loved one with the injury. Overwhelming feelings of guilt, helplessness, confusion and isolation are very common. 

Back Up’s Family Support team are there to help. Right from the point of injury, our Family Support Coordinators work together with the family and the injured person to create their own ‘Family Plan’ - making sure they have access to information and support throughout the rehabilitation journey.

As a Family Support Coordinator, you will build relationships with professionals to encourage referrals and manage a caseload. Whether it be meeting family members in a clinical setting, providing a listening ear from someone who ‘just gets it!’, or making referrals for ongoing support from a range of partners or statutory agencies – you will be passionate about being able to demonstrate the impact of what we do, and will see for yourself how Back Up quite literally transforms lives.

About us:

At Back Up, we have big ambitions. Over the next few years, we’re going to be transforming the lives of even more people affected by spinal cord injury.

Together we’ll be working hard to make sure everyone affected by spinal cord injury has access to the support they deserve; and we are the only spinal cord injury charity in the UK providing specific services to children and young people.

At Back Up, inclusion is at the heart of everything we do. Please read our Equality, Diversity and Inclusion Policy Statement. We are committed to creating an inclusive working environment where all our employees are encouraged to reach their full potential, and individual differences are valued and respected. We particularly welcome applications from those from black, Asian or ethnic minority backgrounds or those with higher level spinal injuries.

In 2024 Back Up won The Times and The Sunday Times Spotlight Award for Best place to work for disabled employees. As well as this, Back Up has been voted one of the top ten charities to work for (Third Sector Best Charities 2020). The enthusiastic, inclusive and supportive spirit of our very skilled staff ensure excellence in the services we deliver.

About the role:

When someone sustains a spinal cord injury, it is a life changing experience.

Back Up’s Regional Outreach and Engagement team are the very face of the organisation and are based across the UK, working directly with spinal cord injury centres’, hospitals – or indeed anywhere that people affected by spinal cord injury may be.

As a Regional Coordinator, you will build relationships and take ownership for what happens in your geographical area. Whether it be providing peer support to newly injured people in a clinical setting, facilitating wheelchair skills sessions, making referrals for ongoing support or supporting volunteers and fundraisers – you will be passionate about being able to demonstrate the impact of what we do, and will see for yourself how Back Up quite literally transforms lives.

For full details please see our role description[BH1] .

About us:

At Back Up, we have big ambitions. Over the next few years, we’re going to be transforming the lives of even more people affected by spinal cord injury.

Together we’ll be working hard to make sure everyone affected by spinal cord injury has access to the support they deserve; and we are the only spinal cord injury charity in the UK providing specific services to children and young people.

At Back Up, inclusion is at the heart of everything we do. Please read our Equality, Diversity and Inclusion Policy Statement. We are committed to creating an inclusive working environment where all our employees are encouraged to reach their full potential, and individual differences are valued and respected. We particularly welcome applications from those from black, Asian or ethnic minority backgrounds or those with higher level spinal injuries.

In 2024 Back Up won The Times and The Sunday Times Spotlight Award for Best place to work for disabled employees. As well as this, Back Up has been voted one of the top ten charities to work for (Third Sector Best Charities 2020). The enthusiastic, inclusive and supportive spirit of our very skilled staff ensure excellence in the services we deliver.

About the role:

When a person or their family member sustains a spinal cord injury it is a life changing experience. For many it is a huge concern as to whether they will be able to return to their current occupation or employer or whether they will ever be able to work or volunteer again following their spinal cord injury.

Back Up’s vocation service aims to be the leader in supporting people with spinal cord injury to return to work and our Vocation Coordinators are the main point of contact to help service users reach their vocational goals. They work in partnership with spinal units and other stakeholders such as employers to raise aspirations, coordinating activities such as our Skills for Work courses and Careers Fair, as well as providing telephone support to service users.

You’ll be a confident communicator with excellent organisational skills in person, in writing and on the telephone. You’ll enjoy planning and delivering work to see projects through; be that independently or as part of a wider team.

Lived experience is an advantage; but most important is your sharing our commitment to transform the lives of everyone affected by spinal cord injury.

For full details please see our role description[BH1] .

About us:

At Back Up, we have big ambitions. Over the next few years, we’re going to be transforming the lives of even more people affected by spinal cord injury.

Together we’ll be working hard to make sure everyone affected by spinal cord injury has access to the support they deserve; and we are the only spinal cord injury charity in the UK providing specific services on vocation and services to children and young people.

At Back Up, inclusion is at the heart of everything we do. Please read our Equality, Diversity and Inclusion Policy Statement. We are committed to creating an inclusive working environment where all our employees are encouraged to reach their full potential, and individual differences are valued and respected. We particularly welcome applications from those from black, Asian or ethnic minority backgrounds or those with higher level spinal injuries.

In 2024 Back Up won The Times and The Sunday Times Spotlight Award for Best place to work for disabled employees. As well as this, Back Up has been voted one of the top ten charities to work for (Third Sector Best Charities 2020). The enthusiastic, inclusive and supportive spirit of our very skilled staff ensure excellence in the services we deliver.

About the role:

When someone sustains a spinal cord injury, it is a life changing experience.

Back Up’s Regional Outreach and Engagement team are the very face of the organisation and are based across the UK, working directly with spinal cord injury centres, hospitals – or indeed anywhere that people affected by spinal cord injury may be.

As a Regional Coordinator, you will build relationships and take ownership for what happens in your geographical area. Whether it be providing peer support to newly injured people in a clinical setting, facilitating wheelchair skills sessions, making referrals for ongoing support or supporting volunteers and fundraisers – you will be passionate about being able to demonstrate the impact of what we do, and will see for yourself how Back Up quite literally transforms lives.

For full details please see our role description[BH1] .

About us:

At Back Up, we have big ambitions. Over the next few years, we’re going to be transforming the lives of even more people affected by spinal cord injury.

Together we’ll be working hard to make sure everyone affected by spinal cord injury has access to the support they deserve; and we are the only spinal cord injury charity in the UK providing specific services to children and young people

At Back Up, inclusion is at the heart of everything we do. Please read our Equality, Diversity and Inclusion Policy Statement. We are committed to creating an inclusive working environment where all our employees are encouraged to reach their full potential, and individual differences are valued and respected. We particularly welcome applications from those from black, Asian or ethnic minority backgrounds or those with higher level spinal injuries.

Back Up has been voted one of the top ten charities to work for (Third Sector Best Charities 2020). The enthusiastic, inclusive and supportive spirit of our very skilled staff ensure excellence in the services we deliver.

In 2024 Back Up won The Times and The Sunday Times Spotlight Award for Best place to work for disabled employees. As well as this, Back Up has been voted one of the top ten charities to work for (Third Sector Best Charities 2020). The enthusiastic, inclusive and supportive spirit of our very skilled staff ensure excellence in the services we deliver.

Salary: £30,000 (+ London weighting if applicable)

Location: London office, with an optional hybrid model, but expected to be in the office at least two days a week. Open to remote working if based in one of our target regions - feel free to enquire. The job will require UK based travel (more details in job description)

Hours: Five days a week (flexible and HnH operates a nine-day fortnight)

Contract: 24 month - Fixed Term Contract 

Benefits: 

-9 day working fortnight, with one full day off every two weeks

-25 days annual leave + statutory holidays including Christmas to New Year

-Hybrid working

-Generous pension scheme

-Staff Learning Fund

-Enhanced parental benefits package 

We reserve the right to close applications should we have a reasonable number of shortlisted candidates early on.

We will be holding interviews for the role online on the 9th and 10th July. 

Why this role is important – and why you’ll make a difference doing it:

HOPE not hate is the UK’s leading anti-fascist organisation. Our mission is simple: To monitor and challenge the far right, to engage in the communities that are susceptible to them and to address the issues and policies which give rise to them.

Over the last five years, we have grown steadily, with our research and intelligence work exposing and undermining the far right, even foiling a murder plot, our community engagement providing expertise to vulnerable communities and our work in schools growing to teach young people to recognise and challenge prejudice and hate.

About the role
The Community Outreach Officer will deliver on helping the communities susceptible to the far right. As part of the policy team, they will have access to research and policy insights on the issues which are causing tension and divisions in communities and where these tensions are most acute, and use this to devise locally-led solutions in partnership with key figures in the community and relevant sectors.

They will have experience in community organising, whether through employment or voluntary work, and use this experience to develop an organisational strategy for addressing far-right organising and hate-based community tensions. Part of the strategy will include a plan to extend and deepen HOPE not hate’s existing relationships in key areas across the UK. It will also involve designing and publicising resources, developing and delivering training and writing regular briefings. 

Willingness to work with a variety of stakeholders is important. The role will include liaising with local authorities, national and local organisations and grassroots community activists to build and facilitate the design of locally-led community resilience strategies. There will also be access to our existing networks and relationships across relevant sectors e.g. migration and refugee sector, community cohesion and local authorities. An understanding that communities and community groups are the experts on their own needs is crucial – solutions should be developed with, not for, those most impacted.

This role requires travel around the UK to support areas where help is needed. Please get in touch if you have further questions about what this would mean.

Key responsibilities

• Working with the research team to distribute and explain information on local risks. 

• Working with relevant stakeholders to share solutions and best practice, including through meetings and events.

• Developing resources and guides to support stakeholders to build more resilient communities.

• Developing and delivering training to support key stakeholders in responding to rising tensions and responding to hate.

• Using data and polling to target areas and solutions locally.

• Travelling to meet key stakeholders in communities affected.

General Responsibilities

• Maintain and promote the mission of HOPE not hate.

• Uphold HOPE not hate’s values when working with communities, stakeholders and colleagues.

• Participate in events and activities to showcase the work of HOPE not hate

• Attend agreed supervision and review meetings with your line manager.

• Contribute creatively to the future development of HOPE not hate.

• Identify and undertake other duties as appropriate to this role.

Skills requirements:

• One or more year’s experience in community engagement.

• Experience of delivering training, or confidence in public speaking.

• Experience of working alongside partners to develop work. 

• Ability to work independently. 

• Highly organised and able to structure and manage workload.

• Strong communicator with ability to discuss sensitive and emotive issues in tense environments.

We are the national body for careers education in England, delivering support to schools and colleges to deliver modern, 21st-century careers education.

The Careers & Enterprise Company is a great place to work. We operate within a fast-paced and collaborative environment. We are brought together by one thing: our passion to ensure young people get the best possible start in life and are supported to find their best next step.

Do you want to be part of a mission-driven team focused on transforming young people’s lives? If so, we’d love to hear from you!

Role Summary

In 2020/21, the Careers & Enterprise Company appointed its first ever Youth Board Member to the strategic board of directors, to give young people a decision-making voice. The CEC subsequently established a national Youth Advisory Group, to establish and embed an organisation wide approach to capturing Youth Voice, both for the purpose of driving impact and measuring the value of our work. This work has already had a huge impact on the company, and we are looking to embed Youth Voice still further into our work at a more strategic level.

The Youth Advisory Group has three primary functions across The Careers & Enterprise Company, to:

• Govern: challenge CEC’s work to consider youth voice
• Enrich: focus on the future of CEC's strategic direction
• Advise: mobilising their voice in key projects and priorities

The Careers & Enterprise Company is seeking to recruit an 18-month fixed term Youth Engagement Officer to support the administration, facilitation and delivery of youth engagement and participation across our organisation. The role will sit within the Education Development Team and work closely with our Youth Advisory Group and Youth Board members. You will work collaboratively with colleagues across the organisation to champion youth voice and deliver high quality youth participation activities.

This new role has an exciting remit to develop practice, to innovate in youth voice practice, to lead on the operational delivery of the Youth Advisory Group and support with the strategic direction of this work. Reporting directly to the Education Manager responsible for youth voice, but also working effectively across the directorate and across the company, you will manage the delivery of various aspects of our operations including, but not limited to:

1. Effective project management – to ensure that CEC’s YAG has the greatest impact possible, you will work with colleagues from across the business, including at times the Careers Hub Network and put in place the right tools and processes for effective delivery of all elements of the youth voice. This may include establishing and managing relationships across teams, efficient reporting procedures and may extend to other areas of CEC’s ever evolving programme of work.
2. Innovate and design – CEC’s work, and the careers education landscape, is continually evolving. Responding to changing needs of the company, skills of the YAG members and proactively planning for project pivots, will be essential to success in this role. You will look for creative ways to strengthen youth voice across the company.

The Youth Engagement Officer will support the ongoing delivery of our Youth Advisory Group to ensure that young people bring their lived experience to meaningfully and authentically shape our work: from shaping our priorities and projects, through to supporting us to guide policy makers.

To apply, please visit our website via the apply button, complete the application form, and cover letter and upload a copy of your CV (removing all personal details).

Please ensure you detail in your cover letter:

• How you meet the experience, skills and competency criteria detailed in the job profile.  
• Why would you like to work for Careers and Enterprise Company? 

This vacancy may be closed early if sufficient applications have been submitted. Therefore, please do not delay in submitting your application.

Closing date: Wednesday 12th June 2024 (Midnight)

It is our policy to review all applications within two weeks from the closing date. If you do not hear from us within three weeks following the closing date, then your application has unfortunately not been successful on this occasion. We are unable to provide feedback to candidates who have not been shortlisted and attended an interview.

Fundraising Assistant

Contract: Permanent, part-time (21 hours per week)

Salary: £25,000 - £27,000 pro rata (commensurate with experience)

Location: Battersea, London.

This is a part-time post, 21 hours per week to be worked on Monday, Tuesday and Wednesday. Hybrid working available, with a requirement to be in the Battersea office 1 to 2 days per week.

BookTrust is the UK's largest children's reading charity. Working with every local authority and across every region in England, Northern Ireland and Wales, and supported by Arts Council funding, we reach over 3 million families a year through schools, health visitors, libraries and other partners. This incredible network helps us to get children excited about reading from an early age. We know that children who read are happier, healthier, more creative and do better at school.

Working as a member of the Mass Engagement team, you will be part of the team tasked with growing individual giving income.  We are increasing the range of new donor audiences, expanding the range of fundraising channels and developing new fundraising products.

We are looking for an organised and motivated individual, who has excellent communication skills, an eye for detail and the ability to build relationships with people by email, on the telephone and in person.

You’ll be responsible for responding to fundraising enquiries across multiple channels including phone, email, and print, thanking supporters, collating campaign results and providing an exceptional experience to our supporters. You will ensure that all donor details are accurate and kept up to date on our CRM (Microsoft Dynamics).

To apply please apply with a copy of your CV on our website along with a covering letter showing how you meet the person specification and your motivations for applying for the role. Your covering letter should not be longer than two sides.

Closing date: Thursday 9th June 2024 12am

Applications will be reviewed on a rolling basis; therefore, early applications are encouraged.

Our Commitment to Diversity and Inclusivity

We aim to provide an inclusive recruitment process and actively welcome applications from diverse talent pools: minority ethnic candidates, candidates with disabilities and long-term conditions and candidates from underrepresented communities. We are committed to equality of opportunity and want to ensure we have an accessible application process for all candidates. If you need any reasonable adjustments or would like us to do anything differently during the application process, please contact our HR team details are on our website to discuss your requirements further.

BookTrust is committed to safeguarding and promoting the welfare of children. The recruitment and selection process reflect our commitment to safeguarding therefore, the suitability of all prospective employees will be assessed during the recruitment process in line with this commitment, and pre-employment checks.

Fundraising Public Relations Officer

We are seeking an experienced and dynamic PR and marketing professional in our London fundraising office to design and deliver creative, multi-channel, integrated fundraising and PR campaigns designed to significantly increase the Hospital’s voluntary income.

The success of this role will be dependent on engaging and building meaningful long-term relationships with both existing and new supporters through effective donor stewardship, attending events, and networking.  

The successful candidate will work in conjunction with a small, dedicated team to provide fundraising, comms, and event support to our community fundraising groups.  

High quality comms and media are going to be central to our plans to go public in a big way in 2024.  Creating high-quality, impactful, and engaging content for multimedia platforms will be key. You’ll be able to identify stories from across the organisation, draw out information and ideas from others, and successfully turn complicated or clinical information into clear, simple, and compelling narratives.  

The role requires a creative thinker with exceptional communication and leadership skills.

Main responsibilities:

Fundraising

· Develop and implement integrated fundraising, marketing and PR campaigns designed to significantly increase the Hospital’s voluntary income.

· Create and promote compelling and engaging content for web, social media, and email – ensuring that all comms have clear goals and outcomes.

· Manage the key relationships with the Guild fundraising Committee and the SOA fundraising committee including comms, marketing, and event support as well as helping to manage the key relationships with the Knights Templar sub-groups, and the County Priory Groups across the UK.  

· To put in place measures for evaluating the effectiveness of all fundraising, PR and marketing activity ensuring robust data collection, analysis procedures, and making suggestions for improvements where required.

· Manage the production of key organisational publications – including, the Jerusalem Scene magazine, Annual Report, Strategic Plan, Annual Leaflet, and other promotional materials.

· To work closely with the Executive Head of UK Office and project partners to deliver a new website, contributing expertise and ideas in regard to its look, feel and functionality.

· Take responsibility for the ongoing management and maintenance of the website, working with external consultants where required to resolve issues.  

· Understand and apply the principles of up-to-date SEO.

· Working with colleagues in Jerusalem to maintain a bank of compelling messages, narratives, and case studies for use across all external communications.

PR & Media

· To actively promote the charity’s fundraising endeavours including drafting all external and internal messaging to both new and existing supporters – e.g. email campaigns, newsletters, invitations, letters, speeches, presentations etc. for senior staff and volunteers.

· Managing press and media opportunities related to SJEHG’s fundraising activities.  

· Cultivate and maintain relationships with press and media, proactively pitching stories to secure media coverage, drafting press releases, media plans, articles, and other materials for SJEHG’s fundraising activities.

· To provide counsel and advice to senior leadership on external and internal messaging, as required.

Other

· To assist with the management of the marketing budget, monitoring expenses, ensuring cost effectiveness, seeking to maximise return on investment.

· To keep accurate records and help ensure effective data management processes across the organisation.

· Collaborate effectively with colleagues and a wide range of individuals and organisations.

· To uphold and enhance the charity’s brand identity through consistent messaging, and visual elements across all communication channels and materials.

· Promote innovation and best-practice in marketing communications, with a strong focus on the external environment and trends.

· Any other tasks as may reasonably be required.

We’re seeking an Accounts Assistant to join our Finance team. If you thrive in a fast paced environment and enjoy data entry, this role might be perfect for you! Are you detail-oriented, organized, and passionate about numbers?

This role will assist the finance team with finance related queries and process of all financial transactions. This includes ensuring all purchase orders and invoices are authorised, and coded correctly, and payments are set up correctly so as to be paid in accordance with agreed terms.

Key Responsibilities: Assist the Finance office and Financial accountant with the below: 

• Processing of all financial transactions ensuring purchase orders and invoices are authorised and coded correctly into the system and payments are set up correctly to be paid in accordance with agreed terms – for World Bureau and AISBL.

• Setting up the suppliers on the finance system.

• Control of the purchase ledger.

• Executing timely and accurate payment runs.

• Raising the EVC invoices and managing receipts 

• Operation and control of the sales ledger, ensuring that invoices are produced and raised in accordance with contract terms; checking that those payments are received in accordance with agreed terms; and taking appropriate action including liaising with finance managers where amounts are not received.

• Accurate and appropriate income recording and liaising with Fund Development regarding donations received.

• Processing and recording of petty cash payments in accordance with the WAGGGS petty cash policy.

• Processing and payments of staff and volunteer expenses in accordance with the WAGGGS expenses policy.

•  Distribution of cash advances, processing the receipts from the expenses and reconciling the cash advance given.

• Banking cheques and excess cash held on the premises

• Bank and petty cash reconciliations for review by the finance manager or Finance Director.

• Provide first-line advice on queries around financial transactions and operations ensuring responses consider WAGGGS financial policies and procedures and the appropriate business context.

• Administration of the WAGGGS Company Credit Cards in conjunction with finance managers and to process the credit card receipts.

• Take responsibility for and able to evidence own personal development by undertaking relevant training, attending meetings, conferences and events ensuring that you are updated in all matters relevant to the role within your Personal Development Plan agreed with your manager.

Other Responsibilities (3 to 4 days a month) - Main bookkeeper for AISBL 

• Process all Invoices and Payments 

• Process all Sales invoices and receipts 

• Keep the day books and logs updated for administrators 

• Bank reconciliations 

• Process payroll journal 

• Balance sheet reconciliations where necessary 

• Assist Director of Finance and/or Management accountant with audit preparation 

At Bexley Voluntary Service Council (BVSC), you will find a team who are absolutely committed to supporting a strong, sustainable, and influential voluntary and community sector that can make a positive impact on people’s lives in Bexley.

We work hard, we help each other and go out of way to help others and find solutions rather than focusing on problems. We are positive and proactive and, although absolutely focused on our areas of expertise, we work as a team so that BVSC is the best it can be. Above all, everything we do is to strengthen our local Voluntary and Community Sector.

We are looking for a dynamic individual to take on the day-to-day running of the Digital Champions project and network. Digital Champions are volunteers who inspire and motivate others to get online, while encouraging and supporting them to develop their digital skills and confidence. As the project continues to evolve, there will be an increased focus on Digital Champions placed in local health care settings across the borough. Digital Champions will operate at local community venues including Community Pharmacies, Phlebotomy clinics, and at community events, with a strong focus on NHS App promotion to Bexley residents. This is an opportunity to be at the centre of an exciting, innovative partnership project, working closely with the statutory and voluntary sector partners in taking the scheme into a new phase of development. If you are an individual passionate about community development and ensuring that digital inclusion remains an important part of the agenda in Bexley, we would love to hear from you.

Key Duties:

• To be the first point of contact for the existing network of Digital Champions in the borough, and support organisations to recruit, onboard and manage new Digital Champions.
• To directly manage a pool of Digital Champions under BVSC and lead on recruitment, onboarding, and training.
• To organise regular online and face-to-face meetings for Digital Champions.
• To develop and implement a communications plan that raises awareness of the Digital Champions Network in Bexley and of the challenges and opportunities digital inclusion presents.
• To explore new opportunities with partners and the sector more broadly in a way that aims to expand the digital champions project and create a more digitally inclusive culture for Bexley residents.
• To organise regular events, training and information sessions for Digital Champions based on needs.
• To collect data and write reports on the project for presentation to partnership committees and health and wellbeing boards.
• To represent Bexley Digital Champions at London-wide and national forums and conferences.
• Attend staff meetings, supervision and training as required.
• Identify, report, and monitor any safeguarding concerns in accordance with the latest local procedures relating to the appropriate service.
• To comply with, and share responsibility for ensuring the implementation of, BVSC policies and procedures and key legislation such as GDPR and Safeguarding.
• Undertake any other duties that may reasonably be assigned from time-to-time including travel throughout the borough to attend events, answer phone enquiries, occasionally on evenings/weekends, meet with volunteers and organisations.
• To support the Volunteer Centre on an adhoc basis with events, phone line queries and other general activities.

These are the normal duties which are required of the position; however, we do require that all staff be flexible and may be required to perform other duties to ensure the efficient running of services. 

Please note that the base for this role is Engine House, Bexley, and will involve regular travel throughout the London Borough of Bexley.

Person Specification

Essential:

Experience of working in a person-centred way in charity, health, or care services

Committed to improving lives and communities

Excellent interpersonal skills with experience of working with people from diverse backgrounds.

Experience of working within a framework of confidentiality and with access to sensitive personal data

Excellent IT skills including previous use of Microsoft Office and CRM database systems

Experience of demonstrating impact and user outcomes

A creative problem solver and able to prioritise a varied workload, managing conflicting priorities to meet deadlines

Ability to develop and maintain relationships with professionals and voluntary sector providers across the borough

Enthusiasm, flexibility and a positive ‘can do’ attitude

Must have access to own transport (car, motorbike, bicycle) and able to travel efficiently across the borough

Desirable

Existing knowledge of local voluntary services and resources

Experience of providing volunteer management and support

An understanding of health inequalities at a local, London-wide, and national level

An understanding of Health and Social Care Services

An understanding of volunteering policies and procedures

Organisational values, who have the right experience and skills for the role

This position will be subject to satisfactory references and DBS check.

Background to the role 

Age UK East London are recruiting a Community Engagement Officer to join our growing Community Outreach team. We support hundreds of people a year to maintain their health and wellbeing, combat social isolation and digital inclusion through the varied activities and by signposting to relative local support services. 

We support some of the most deprived communities in the UK, tackling poverty and health inequality while promoting independence and well-being. 

Working in well networked and integrated systems you will make a key contribution to improving the lives of adults, their carers and the wider community. 

Job description 

Job Purpose 

• To provide a high-quality outreach support service that enables older adults with low level support needs to live independently within the community. 

• To a promote network services across the Boroughs to maximise their take-up. 

• To work closely with statutory and voluntary sector agencies to ensure appropriate services are accessed. 

• To ensure that service users have maximum choice and control over the planning and management of the service they receive, including initiating individual support plans and connecting them with culturally appropriate services. 

Key Tasks 

• To signpost people to appropriate services as required through outreach sessions in the Hub, Satellite centres, GP practices and pharmacies. 

• To develop shared working practices across the service network. 

• To work closely with providers of similar services 

• To work to agreed individual, team, and organisational objectives. 

• To work with existing activity groups at the hub and satellite centres and support the setting up of activities where appropriate. 

• To ensure all contacts with service users are recorded appropriately and to maintain an adequate filing system. 

• To use word-processing software to produce own correspondence and reports in accordance with relevant policy on confidentiality and data protection. 

• To collect monitoring information to enable the service to be evaluated. 

• To provide support to services outside of normal working hours and occasionally attend sessions when required. 

Administration  

• To ensure all relevant administration is organised and efficiently completed. 

• To assist co-ordinating service user client surveys/questionnaires as appropriate, collate feedback and evaluate the service provided. 

• To assist with the collection of data necessary to provide specific information needed for KPI’s and external requirements and outcomes. 

• To ensure all data is collected through AUKEL organisational customer relationship management data base systems. 

Quality 

• To be familiar with and to implement Age UK East London’s policies and procedures. 

• Ensure that confidential data is managed within AGE UK’s policies and procedures.

 General 

• To meet regularly with line manager for support, supervision, and appraisal. 

• To attend team and staff meetings, (and other meetings) as required. 

• To undertake any other duties within the competence of the post holder as may be required from time to time for the continued smooth running of Age UK East London. 

• To undertake all training required to fulfil the role.

• To carry out the duties of the post in accordance with Age UK’s East London’s policies and procedures including EDI, Health & Safety, Confidentiality, Complaints, GDPR, Safeguarding Vulnerable Adults. 

 Functional Links  

• The role reports to Caxton Hall Centre Manager

• Close working relationship is required with the Community Outreach team, OPRG Project Officer and other relevant colleagues. 

Person Specification 

Experience 

Essential 

• Experience of working on a one-to-one basis with marginalised groups 

• Experience of running group activities 

• Experience of keeping paper and electronic records and statistical data for monitoring purposes. 

• Experience of providing kind, inclusive and high quality customer service 

Desirable  

• Qualified in Chair Based Exercises

Knowledge & Understanding 

Essential 

• Understanding of the impact of discrimination and disadvantage on the lives of people and ability to work in a trauma-informed manner. 

• Understanding and commitment to safeguarding and promoting the welfare of vulnerable adults and their Carers. 

Desirable  

• Working knowledge of other Community Languages 

Skills/Attributes 

• Intermediate IT skills

• Can demonstrate AUKEL values (accountable, kind, flexible, inclusive, collaborative) in the way the service is delivered. 

• Commitment to learning and development and reflective practise. 

• People skills. 

Additional Requirements  

• This post is subject to the relevant check through the Disclosure & Barring Service (DBS) 

• Flexibility in working hours to meet organisational needs. 

Any of us could be refugees, in different circumstances. Refugees at Home connects people with a spare room to refugees and people seeking asylum in need of somewhere to stay. We don’t think people who come to the UK for sanctuary should end up on the streets. Our vision is for every refugee and every person seeking asylum to have a safe place to stay.

We recruit and support volunteer hosts who are willing to offer a temporary home and a helping hand.  Our role is to carefully match each guest and host, to assess and prepare them ready for hosting, to advise on hosting arrangements and accommodation, and to provide ongoing support to hosts throughout each stay.

We’re now recruiting for a Coordinator to join our team to ensure those who so generously support our work are well looked after and connected with our work.  You’ll be ensuring we keep great records about our donors and their experience with us.  You’ll be working with our Executive team to report on our work and impact to funders as well as finding new opportunities to raise funds for Refugees at Home.  You’ll be using your excellent organisational and administrative skills to help with the smooth running of our organisation, working alongside all members of the R@H team.

We’re based in Brixton, South London.  We work from here 3 days per week, with 2 days from our homes. 

This role is available as a part time role at 3 days per week, where responsibilities would only include those under ‘Fundraising’ in the Job Description. 

The Ogden Trust is recruiting for a Programme Officer to support the delivery of our informal science learning programmes across England, working with universities and employers.

The Ogden Trust is a charitable Trust, supporting the teaching and learning of physics.  The Trust supports a range of initiatives, programmes and projects to promote the teaching and learning of physics.

The Programme Officer will report to the Programme Manager for the Opportunities for All strand of the Ogden strategy, which includes our work with universities to support physics outreach and public engagement and physics-related internships for 16-18-year-olds. They will manage the administrative and reporting side of the programmes, and organise related events.

Who we are looking for

You will need to have a good understanding of the informal science learning landscape and higher education in England and an interest in physics in particular. You must be able to communicate professionally and effectively with outreach professionals, academics and employers in physics-related sectors.

An excellent team player, you will have experience of working in programme administration and events organisation, with strong communication and organisational skills. A track record of building successful working relationships with a range of internal and external stakeholders, particularly higher education and industry and the ability to work on your own initiative are valuable.

Are you passionate about empowering and supporting carers?

This is an exciting opportunity to work for a Queen’s Award winning charity supporting unpaid carers in the London borough of Redbridge.  You will give advice and information to carers and work closely with them to develop person centred support plans.  You will work within a Community Support Team to deliver peer support groups, wellbeing activities, advice surgeries, outreach and events across the borough.

If you have experience of 1-1 support work and of providing advice and information, particularly around welfare benefits, this could be the perfect role for you.  We are looking for someone with an understanding of carers issues and experience of working with people from diverse communities.  This is a varied and demanding role requiring good communication and time management skills and a common sense approach to helping others.  Your skills and experience will make a positive difference to the lives of carers and their families.

This is a part time 21 hour per week post mainly based in Ilford with some community outreach and home working.

Please read the Job Description/Person Specification before completing the application.

Failure to address the requirements of the Person Specification may result in applications not being shortlisted.