Data Analysis Manager Jobs in Home Based
Are you a process improvement professional who is passionate about animal welfare?
Dogs Trust is on a mission to become more efficient and effective in the way that we do things, and we need a Process Improvement Specialist to enable us to do more, with less, while still delivering the same great impact.
About this role:
As Process Improvement Specialist, you will:
- work closely with colleagues across the organisation to identify and implement process efficiency and automation opportunities, from start to finish,
- develop and maintain process documentation, such as procedures, process maps and guides,
- regularly analyse data to understand the effectiveness of processes across the organisation, paying close attention to detail at all times,
- complete process mapping and reviews in order to maximise efficiency, coming up with solutions to complex problems swiftly.
About you:
To be successful in this role you should be truly process driven, with experience of implementing new processes and streamlining existing ones, with a knack for understanding a problem, analysing, and then fixing it. You’ll need to be a people person, as you’ll be business partnering colleagues and ‘meeting them where they are’, as they map out their processes and identify areas for improvement. You’ll need to be very detail orientated, and it would be beneficial if you have some Six Sigma certification to support your experience in process improvement. Additionally, you’ll need a commitment to the aims and objectives of Dogs Trust.
About Dogs Trust:
We love dogs. That’s why we do whatever we can to make sure every four-legged friend gets the love they deserve. We’ll never put a healthy dog down, so our work is focused on helping dogs in need, supporting owners every step of the walk, and creating a better world for dogs in the future. It’s what we’ve been doing since 1891 and how we’ve grown to become the UK’s leading dog charity, helping 12,000 loyal friends find their forever homes every year.
About this team:
Under the leadership of the Chief Operating Officer, the Finance, IT, Governance and Risk, Efficiency and Sustainability, Facilities and Legal teams provide professional business advice and central support to Dogs Trust. These traditionally ‘back-office’ teams work closely with the rest of Dogs Trust to enable them to work more efficiently and effectively to deliver our mission. Current turnover is in excess of £110m and is still growing and staffing levels are approaching 1,500 FTE. The Efficiency and Sustainability function is being introduced as a new department in a response to the growing need to work in a more cost effective, sustainable and strategically commercial way.
This role is being offered as a fixed term contract for 12 months.
To apply for this position please click the APPLY NOW button. Our application process requires you complete an application form and a covering letter explaining your interest and suitability for the role. Please note that we may close this vacancy early if we receive enough suitable interest, so to avoid disappointment early application is encouraged.
Dogs are incredibly diverse, much like the humans that love them! At Dogs Trust we value diversity and we're committed to fostering an inclusive culture. We actively encourage applications from people of all backgrounds, abilities, and cultures and believe that a diverse workforce helps us to achieve our mission. Our colleague networks give our people a voice acting as vehicles for real and meaningful change within Dogs Trust. We truly want to see every candidate shine throughout the entire job application process, interview stages, and during their time with us. If there's anything on your mind or any adjustments you may need, don't hesitate to reach out to us. We're here to support you every step of the way.
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Talent is everywhere, opportunity is not. The Talent Foundry (TTF), a UK education charity, bridges this gap and improves social mobility for young people in underserved schools.
Educational inequalities are vast, and the widening disadvantage gap is diminishing social mobility progress. Working with partners, including Dell Technologies, KPMG, the NHS and Network Rail we deliver industry-focused, skills workshops to enhance opportunities for young people (aged 9-18+).
Each year we impact 60,000 young people thanks to industry partnerships and their volunteers’ engagement across lightbulb moments in schools, through to intensive connections with employers.
The Programme Coordinator role
Due to the exciting expansion of our programmes we are seeking a new team member to support our next year of growth and delivery.
In this role you will provide crucial customer service and administration to support the delivery of our inspiring employability and skills-focused workshops in schools.
What you will be doing
- Coordination of multiple projects and events
- Using systems and administrative processes to manage workshop delivery
- Engage with schools and volunteers
- Enhance our feedback and customer service to all our stakeholders
The skills and experience you will bring
- Managing multiple and often conflicting priorities
- Use of IT, data and systems to operate efficient programmes
- Accuracy and attention to detail
- Understanding the importance of deadlines and achieving targets
- Excellent written and verbal communication skills
- Planning, coordination and organisation
- Time management
- Customer service delivery focussed with a desire to achieve targets and objectives
- Technology (inc. MS office, including excel and spreadsheets) and seeking ways to maximise IT in administration
- Problem-solving and using initiative
To read the full job information pack, either visit our website or download the attachment. Please read this before completing your application as it contains some helpful advice of what we are looking for.
Job details
- £26,000 salary (pro-rata for part time)
- Full or part time opportunity (min 3 or 4 days a week)
- Hybrid working
- 28 days holiday + bank holidays
- Training budget
And if you join our team, you can expect to receive feedback like this from our former students:
"I just wanted to say a big thank you for your help. Without networking with you I would not have been so prepared for it. If it wasn't for Powering Potential all those years ago I would not have developed into the person I am today. So for that, I thank you."
Hybrid working
This is a hybrid role. You will be working from home and join Team Together Days in a co-working space in London 2-3 individual days each month. These days are considered commuting days. You do not need to live in London to apply for this role, but you will need to consider what you feel is a reasonable commuting distance for the team days in London.
A cover letter is optional instead of completing the application questions. While we encourage the use of innovative technology in our work, we want to hear your voice and personality in your application. AI is a tool, not a shortcut. This doesn’t mean asking AI to do the work for you, or copying and pasting answers, as this would limit the way you can showcase your personal experiences and strengths.
In your cover letter consider telling us your skills, experience or approach to the headings and activities we’ve outlined in ‘Key Responsibilities'. Then tell us about how you meet the person specification.
Talent is everywhere, opportunity is not. The Talent Foundry, a UK education charity, bridges this gap and improves social mobility for young people.
The client requests no contact from agencies or media sales.
About us
Crisis is the national charity for people experiencing homelessness. We know that homelessness is not inevitable. We know that together we can end it.
We are looking for a talented Digital Marketing Analyst to lead our digital tracking work at Crisis, and to ensure all our planning and activity is shaped by data-led insights
Crisis is a supportive, flexible working environment.
Location: Flexible. Ideally a minimum of one day per month at our London office. We are open to a range of flexible working options, in line with Crisis’ Hybrid-Working Policy.
About the role
This is a fantastic opportunity for someone passionate about data to join us in our mission to end homelessness. At Crisis we are committed to building a culture of digital effectiveness to grow our income and engagement online, attracting new supporters, volunteers, advocates and supporting people with lived experience. Digital Analytics is at the heart of this.
As Digital Marketing Analyst you will lead on providing key insights and optimisations, tracking user journeys and measuring the impact of fundraising and campaigning activity.
You will also help to lead on best practice for digital analytics, maintaining and leveraging analytics tools, processes, and reporting on Crisis’ digital channels.
About you
As our in-house digital analytics expert, we are looking for someone with a proven track record of providing data-driven insights, analysis and recommendations to help continuously improve the performance of digital channels and campaigns. You will be skilled at communicating complex ideas simply and effectively and making recommendations to colleagues across the charity.
You will be proficient in various analytics platforms (e.g. Google Analytics 4 and Bing Analytics), and email and social media tracking tools, with experience in drafting clear, concise reports and in providing considered recommendations based on your insights.
You will also be confident using Google Data Studio/Looker, Google Tag Manager, Hotjar and various SEO tools. You will have a sound working knowledge of cookie compliance and take on the role of team lead for ensuring GDPR compliance and organisational confidence across paid media plans.
We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities and backgrounds.
Working at Crisis
As a member of the team, you will have access to a wide range of employee benefits including:
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Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy
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Pension scheme with an employer contribution of 8.5%
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28 days’ annual leave
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Enhanced maternity, paternity, shared parental, and adoption pay
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Flexible working around the core hours 10am-4pm
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And more! (Full list of benefits available on website)
Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.
When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.
How to apply
If this sound likes the opportunity for you, please click on the 'Apply for Job' button below.
Closing date: Sunday 30 June 2024 (at 23:59)
Interviews will be held w/c 8 July 2024
Accessibility
We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help.
Registered Charity Numbers: E&W1082947, SC040094
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
*Please be aware that we are currently advertising this role as Membership Operations Team Supervisor on external job boards, to help us target the right applicants. However, internally and on the RCR Website, this role is known as Membership Operations Team Leader.*
We are looking for a dynamic and collaborative Membership Operations Team Leader who is passionate about membership operations and looking for a rewarding supervisory opportunity.
The Royal College of Radiologists (RCR) is a membership organisation dedicated to supporting our members to improve the standard of medical practice across the fields of radiology and oncology. Members are the lifeblood of the RCR and we’re seeking a Membership Operations Team Leader that will ensure member’s interactions with us are seamless, easy and professional.
As the team lead you play a critical role in supporting the high-performing Operations team through day-to-day supervision to meet service-level agreements and deadlines. You’ll ensure the smooth functioning of our membership processes, act as the first point of contact for queries from the team and provide an excellent service to our members, doing your part to contribute to the overall success of the RCR.
If you are a team player with solid supervisory skills who is results driven, proactive and inspired by the mission of the RCR this could be the role for you.
What you’ll do:
- Coordinate and deliver the members’ annual renewal processes and manage communications channels and copy.
- Manage the member life cycle and regularly review operational processes, policies and practices, with oversight from the Membership Operations Manager.
- Supervise the Operations Team in line with goals and objectives agreed by the Operations Manager, providing motivation, coaching and direction on a day-to-day basis.
- Be the point of contact to assist and support members of the Operations Team in relation to member escalations and queries.
- Work closely with the Operations Manager to manage and plan current and future workload to ensure the team meets deadlines, provides an exceptional service and reaches service level agreements (SLAs).
- Develop comprehensive and presentable reports to support data-led decision making, renewals tracking, KPI targets or to provide insights.
- Management of budget lines assigned to operational activities to ensure favourable terms are achieved.
What you’ll need:
- Knowledge of membership systems and procedures.
- Experience of managing a high degree of administration processes efficiently.
- Knowledge and experience of using a database and managing data quality.
- Experience in prioritising, planning and managing various different tasks/workloads in order to achieve personal and team targets.
- Demonstrable experience of supervising a team to work effectively and consistently to achieve departmental and individual targets.
- Strong interpersonal and customer service skills.
- Clear and analytical thinker with the ability to exercise sound initiative, judgement and discretion.
Why join us?
- Make a difference to the lives of Doctors and the specialities they work in every day!
- Hybrid working (40% working week can be done remotely)
- Modern working environment
- Equipment provided to work from home
- Generous annual leave allowance
- Excellent pension scheme
- Interest free season ticket loan and cycle to work scheme
- Employee Assistance Programme
If this sounds like the opportunity for you please find out more about the Membership Operations Team Leader role, the RCR and instructions on how to apply in the candidate pack.
The client requests no contact from agencies or media sales.
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This is an exciting opportunity for a Senior Wellbeing Advisor Assistant with experience of working within a children and young people, to work within a multi-disciplinary wellbeing advice services team to increase and improve emotional and mental health provision within local communities for 11–24-year-olds in the West London CCG area.
The Senior Wellbeing Adviser will be a part of our Youth Services team and will work to deliver mental health services for young people and the adults who support them. The Senior Wellbeing Adviser will co-ordinate and deliver a diverse portfolio of wellbeing services including the provision of 1:1 practical wellbeing advice and support to young people (mainly aged 16-25), facilitation of peer support groups, delivery of workshops and trainings and co-ordinate awareness-raising campaigns on occasion.
This post will enable the post-holder to develop a wide range of project coordination and evaluation skills. The position will suit an individual who is self-motivated, an excellent communicator and data competent, with an interest in quality improvement, line management, an understanding of child development and mental health, as well as a passion to support services for children, young people and their families.
The post holder will also work alongside colleagues and partners in the Local Authority, CAMHS, educational settings where interventions are being delivered and other relevant mental health providers.
Key Responsibilities
- To provide practical mental health focused short term casework to young people through 1:1 face to face appointments
- To develop, co-ordinate and deliver workshops and training to groups of children and young people
- To raise and escalate safeguarding concerns effectively with partners to ensure children and young people are effectively safeguarded
- Signpost referrals for children and young people with more complex needs to the relevant service.
- Coordinate referrals and booking in sessions
- Conduct regular line management with one Wellbeing Advisor working closely with them as a team.
- To undertake data collection, analysis and monitoring to evaluate the effectiveness of service provision
- To produce impact reports and summaries, using IT and statistical programs
- Routinely measure clinical outcomes, in line with the CYP-IAPT program.
- Maintain comprehensive records of all training and clinical activity in line with both health and education service protocols and use these records and outcome data to inform decision-making.
- Complete all requirements relating to data collection and report clinical outcomes and service access data into the digital patient record system, CYP IAPTUS.
- To assist in the formulation and delivery low-intensity psychological treatments based on evidence-based literature and research to support best practice in clinical work. Interventions may include guided self-help, and treatment might be individual or in psychoeducational groups. This work includes delivery face to face, virtual and Telephone.
- Engage in robust managerial and clinical supervision, identifying the scope of practice of the individual post-holder within the role, and working safely within that scope.
- Attend multi-disciplinary and multi-agency meetings relating to referrals or children and young people in treatment, where appropriate, both for personal educational benefit in discussion with supervisors, and to provide direct assistance.
- Work in collaboration with school staff, parents, children, young people, and the wider community to enhance and broaden access to mental health services.
Person Specification
Training & Qualifications
- Degree level qualification in Health/Social Care/teaching/ psychology or equivalent
Knowledge & Experience
- 3 years’ experience working with children and young people with mental health challenges
- Experience in delivering 1:1 practical support sessions, group facilitation and producing and delivering presentations, workshops and training
- Experience managing a complex case load
- 2 years’ experience project planning and management experience
- Working knowledge of child and adult safeguarding
- Understanding of the importance of maintaining confidentiality
- Experience of data collection, analysis and reporting
- Knowledge of mental health and/or social care services
Skills
- Excellent writing skills and the ability to distil complex issues in clear language for a wide range of audiences
- Commitment to working innovatively and always seeking to evaluate and improve all areas of practice
- Ability to work productively as part of a team
- An authentic regard of client’s experience and knowledge as equally valuable as that of clinicians/practitioners
- Attention to detail
- Data literate
- Ability to keep accurate notes and records
- Ability to prioritise and work on a number of tasks in parallel
- Good time management and organisational skills
- Excellent problem-solver
- Ability to work well under pressure
- Ability to convey ideas clearly
- Strong interpersonal skills
- Ability to communicate with a wide range of audiences
The client requests no contact from agencies or media sales.
Senior MEL and Reporting Specialist - Breathe Cities
The Clean Air Fund is looking to recruit a Senior MEL and Reporting Specialist to join our Breathe Cities Monitoring, Evaluation and Learning team. This is an exciting opportunity to join a rapidly growing organisation whose mission is to use philanthropic grants to catalyse a reduction in air pollution.
Under the supervision of the Breathe Cities MEL Manager and working closely with the Funder Relations Specialist, the role tracks programme performance, coordinates processes for donor reporting, generates learning and embeds evidence from Breathe Cities. This role ensures the MEL system drives maximum impact for the Breathe Cities Programme, and provides high quality and timely updates are provided to donors on this impact.
To be successful in this role you will have:
- Demonstrable experience synthesizing learning from large volumes of data and communicating this in a clear and structured manner.
- Demonstrable experience writing externally-facing reports.
- Demonstrable experience in designing, managing and leading on the coordination of data collection, quality assurance, analysis and reporting processes and systems.
- Skilled communicator, especially in written form.
- Experience in implementation of MEL frameworks (including Theories of Change and results frameworks) for large international projects and programmes.
- Adept at managing projects, highly organised, with the ability to manage multiple priorities and deadlines to meet agreed objectives.
- Strong data analysis skills and experience, specifically in MS Excel.
For more information on this role, as well as the full person specification please see the job description
- Closing date – June 19th 2024
- Salary & Benefits - Depending on location:
- In Ghana GHS 277,655 - GHS 356,643 gross per annum
- In London - £ 42,000 - £ 49,874gross per annum
- In South Africa- ZAR 808,500- ZAR 887,250 gross per annum
- In Kenya - Competitive Salary
- Type of employment - Full time, Fixed term until June 2026.
- The role will be based in any of the Clean Air Fund’s offices in London, Nairobi, Accra, or Johannesburg. Applicants must be entitled to work in the location they have applied for.
As an employer, we are committed to ensuring the representation of people from all backgrounds regardless of their gender identity or expression, sexual orientation, race, religion, ethnicity, age, neurodiversity, disability status, returning parents, carers or any other aspect which makes them unique. We particularly welcome applicants from under-represented groups to apply and would encourage you to let us know if there are steps we can take to ensure that the recruitment process enables you to present yourself in a way that makes you comfortable. We are committed to ensuring the safety and protection of our employees from all forms of harm.
We work with governments, funders, businesses and campaigners to deliver clean air for all as fast as possible.
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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This is an exciting opportunity for an Assistant Psychologist to contribute to increasing and improving emotional and mental health provision within education settings for 5–18-yearolds, young adults (15 - 18), families, and other professionals within the London Boroughs of Hammersmith and Fulham.
The "Be Kind to Your Mind (BK2YM)" service provides evidence-based mental health support to school- and college-aged Children and Young People, staff, young adults, families, and other professionals within the London Boroughs of Hammersmith and Fulham.
Be Kind to Your Mind (BK2YM) is a non-clinical, mental health and wellbeing offer delivered by HFEH MIND Youth Services. BK2YM’s non-clinical interventions and psychoeducation programme (Learn Well) offers a multitiered level of support:
- Preventative and early intervention for children and young people aged 5 – 25 through HFEH Mind Psychoeducation Workshops and assemblies.
- Training for school staff and other professionals.
- Therapeutic Arts intervention (x6 sessions) for students.
- Access to a digital support tool (self-help): WYSA.
- Access to wider digital/online support tolls (Including My Mind TV).
Key Responsibilities
- Delivery of Be Kind to Your Mind interventions across schools, colleagues and alternative education.
- Delivering whole school/year group assemblies and ‘drop-down days’ to educational establishments within the defined area(s) of operation.
- Facilitation with targeted outreach to H&F SENCO's/AP's, adapting content for Special Educational Needs and Disabilities (SEND) in collaboration with Educational Psychologists.
- Ad-hoc creation of bespoke content to complement existing materials.
- Creation and delivery of education staff workshops based on provided training needs assessment form submissions.
- Outreach to schools/organisations, maintenance of Learn Well bookings.
- Maintaining rapport with education/community youth provisions to ensure continuation of delivery across the academic year.
- Co-ordination of targeted outreach/promotion on universal days related to Children and Young People’s Mental Health and issues impacting their mental health and wellbeing generally. (E.g. world mental health day, stress awareness week etc.)
- Evaluation and Impact Reporting:
- Composition of internal, bi-borough, and education/youth settings impact reporting.
- Support data analysis for routine reporting, service evaluation, research, and improvement.
- Completing pre-and post-evaluation of interventions to ensure delivery is reviewed and meeting objectives.
Person Specification
Knowledge and Experience
- An undergraduate Psychology degree (or equivalent) that confers British Psychological Society’s Graduate Basis for Chartered membership (GBC).
- Understanding of the impact of social inequalities and how this relates to mental health.
- Extensive knowledge and understanding of the key socioeconomic and systemic factors that contribute to poor mental health of children, young people, and parents/carers from Black, Asian, and other Ethnic Minority groups.
- Understanding of the importance of maintaining confidentiality.
- Experience of literature reviews, data collection, and analysis.
- Knowledge of mental health and/or social care services.
Skills
- Excellent writing skills and the ability to distil complex issues in clear language for a wide range of audiences.
- Commitment to working innovatively and always seeking to evaluate and improve all areas of practice.
- Ability to work productively as part of a team.
- An authentic regard for the client’s experience and knowledge as equally valuable as that of clinicians/practitioners.
- Data Literacy and Attention to detail – especially in relation to compiling activity and impact reports for the service(s)
- Ability to keep accurate notes and records.
- Ability to prioritise and work on a number of tasks in parallel.
- Good time management and organisational skills.
- Excellent problem-solver.
- Ability to work well under pressure.
- Ability to convey ideas clearly.
- Strong interpersonal skills.
- Ability to communicate with a wide range of audiences.
The client requests no contact from agencies or media sales.
Funding and Programmes Manager
AdviceUK
Home-based with regular travel and meetings in London
Permanent
Full time with part time options considered (3 days/21 hours, 4 days/28 hours, job share)
£30,961 - £32,528 plus Regional Weighting (up to £4,454 in London)
Benefits including 20 days of annual leave, increasing by a day each year (to a maximum of 25 days), 3 days leave between Christmas and New Year, home working allowance, 6% pension, 2 days volunteering, season ticket and bicycle loan
Charity People are delighted to be supporting AdviceUK, a small charity which improves the lives of people in need of advice through support to its members, to recruit a Funding and Programmes Manager.
AdviceUK makes a big impact. Its stakeholder, policy and advocacy work is across devolved nations as well as the UK. They support members, so it is easier for them to help their clients, and by directly influencing policy-makers, decision-makers and funders. There are currently 700 AdviceUK members and 1.7m people were offered free advice by members on a diverse range of issues including debt, housing, benefits and immigration problems.
This is an exciting time to join AdviceUK's growing team as they launch a new three-year strategy. The organisation will be making a significant investment in capacity, new support services and innovation to deliver the support and advice that members, the wider advice sector and their communities need.
The Funding and Programmes Manager will support members and the wider advice sector to access and secure grant and other funding directly with the purpose of sustaining advice services. The post holder will nurture positive relationships with funders and administer grant-funded programmes on behalf of funders ensuring programmes are supportive of the needs members and the communities they serve.
Key responsibilities
- Funder Relationship-Building: Foster and maintain relationships with grant-makers and other funders to make funding available to members and advice services, share insights to shape future funding, and develop new funder relationships that create income for AdviceUK and its members.
- Programmes and Project Management: Oversee the delivery of multiple projects, coordinate involvement of staff and external partners, ensure compliance with funder requirements, and maintain effective governance, risk management and monitoring.
- Project and Programme Development: Identify funding opportunities, develop funding bids and proposals, lead tenders for contracts, ensuring these new projects integrate with AdviceUK's strategic objectives.
- Data and Evidence Management: Evaluate projects to share best practices, conduct research and data analysis, support performance reporting, and ensure accurate and timely data entry.
The Funding and Programmes Manager will have at least 2 years' experience managing multiple time-limited projects and programmes in a similar role, and an understanding of the social welfare advice sector, the issues faced by advice providers and the communities they serve. The successful candidate will have experience of setting up and maintaining effective processes to monitor projects/programmes deliver funder requirements and agreed objectives, and experience of programme monitoring and evaluation. You will have experience of working with funders to support the development of their funding strategy and programmes, building successful bids for project/programme funding, and assessing and applying for government funding, contract and tenders at national and local level.
You will have the ability to build strong working relationships with peers, managers, members, partners and funders, with strong analytical, decision-making and organisational skills. You will be able to communicate clearly and concisely to a range of audiences. You will be able to use online reporting tools and CRMs and embrace new technologies and ways of working.
This is a home-based role. You will need to regularly attend meetings and events in London. There will be 4 all staff meetings a year, three in London and one outside of London. There may be out of hours work for which TOIL is granted.
How to apply
The application process is CV and Supporting Statement. For more information and for the full Job Pack, please send a copy of your CV to Jen D'Souza at Charity People as the first step. The closing date is 9am on Friday 28 June. Interviews will take place Monday 8 July in person in London. Travel costs will be reimbursed.
Charity People actively promotes equality, diversity, and inclusion. We match charity needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities we work with.
INTRODUCTION TO GIRLS NOT BRIDES
Girls Not Brides is the only global organisation uniquely focused on creating and sustaining a worldwide movement to end child marriage and ensuring that this movement leads to tangible change for the girls at risk or affected by the practice. We are a network of over 1400 civil society organisations in over 100 countries working in partnership to end child marriage.
Our vision is a world without child marriage where girls and women enjoy equal status with boys and men and are able to achieve their full potential in all aspects of their lives. Our vision challenges deeply embedded social norms that harm the lives of girls, women and their communities.
INTRODUCTION TO THE ROLE
Girls Not Brides is looking for a Head of Research, Evidence and Learning to lead the secretariat’s work on research, evidence, data and learning to inform impactful action on ending child, early and forced marriage and unions (CEFMU). The successful candidate leads the Evidence and Learning Team and works closely with all teams to ensure Girls Not Brides is a go-to and trusted source for evidence and shared learning on what works to address CEFMU and support married girls, globally and in priority regions where we work. The role holder ensures the Girls Not Brides secretariat is a highly effective learning and knowledge hub on CEFMU, co-creating and sharing collective insights and evidence to strengthen our programme, advocacy and policy work driving impact across the movement.
Working closely with Teams in Africa, Asia and Latin America and the Caribbean (LAC), they provide strategic leadership to increase uptake of research, evidence and collective knowledge by member organisations to enable more effective evidence-based action to end child marriage at all levels. Moreover, the role ensures we continue to play a leading role in coordinating global, regional and national evidence generation through convening diverse stakeholders, identifying evidence gaps and catalyzing collective efforts to strengthen the evidence base on what works to end child marriage.
In close collaboration with the Director of Learning, Evidence and Impact, the Head of Research, Evidence and Learning plays a leadership role in ensuring the timely and quality implementation and delivery of two key areas of the Strategic Objective on Learning of Girls Not Brides’ Secretariat Strategy 2022-2025. The role holder will work closely with the Monitoring, Evaluation, Accountability and Learning (MEAL) and Impact team withing the same directorate but will not lead on the organisation’s MEAL work.
About You
We are looking for a passionate and inclusive leader with demonstrable experience in research, evidence and learning and supporting the uptake of evidence for programming, advocacy and policy influencing gender justice and social change issues. The ideal candidate will be an empowering and collaborative team leader, who is able to provide strategic leadership as well as be a good people manager. We are not looking for a MEAL specialist, but rather an individual who has experience and knowledge of translating research, data and evidence into impactful advocacy and programming.
KEY RESPONSIBILITIES
Leads Girls Not Brides work to leverage knowledge, learning and evidence for impactful action to address child early and forced marriage and unions (CEFMU) across the movement.
- In close collaboration with the Director for Learning, Evidence and Impact, plays a leadership role in ensuring the timely and quality implementation and delivery of two key areas of the Strategic Objective on Learning of Girls Not Brides’ Secretariat Strategy 2022-2025, namely: 1) “Highly effective learning and knowledge hub co-creating and sharing collective insights and evidence to drive impact”, 2) “Stronger coordination of global, regional, and national evidence generation which supports the movement’s efforts to accelerate change to end child marriage”.
- Using a collaborative approach, manages a effective Evidence and Learning Team, consisting of up to five individuals, including performance management, professional development and providing ongoing support to individuals.
- As a member of the Advisory Management Team, contributes to key internal strategic and decision-making spaces.
- Works closely with the Teams in Africa, Asia and LAC, as well as the Impact and Global Advocacy teams to deliver the organisation’s learning priorities and ambition.
- Leads the Learning Team’s strategy and work planning, budgeting, and tracking of progress against the organisation’s key performance indicators.
- Contributes to development of funding proposals as requested.
- Leads the Learning Team’s work on ensuring Girls Not Brides is a go-to and trusted source for evidence and shared learning on what works to end CEFMU and support married girls.
Leads Girls Not Brides’ work as a global knowledge and learning hub.
- Oversee the development and implementation of Girls Not Brides’ Knowledge and Learning Hub, that ensures the secretariat is a go-to place for learning and evidence on CEFMU.
- Working with the Learning Team, oversees knowledge management activities for Girls Not Brides ensuring the organisation has the latest learning, evidence and data on CEFMU and has up-to-date evidence-based key messages on CEFMU and relevant topics.
- Oversees the development of learning resources and opportunities on ending child marriage, including the development of thematic briefs, learning or research webinars, capacity enhancement sessions, peer learning sessions, etc.
- Works closely with Learning Team and teams in Africa, Asia and LAC to identify and respond to learning priorities of members organisations in the Global Partnership.
- In close collaboration with Heads of Africa, Asia and LAC Teams, oversees the development and implementation of Girls Not Brides learning offer with National/State Partnerships, coalitions and members.
- In close collaboration with Teams in Africa, Asia and LAC, ensures the Secretariat works effectively with member organisations to document, collate and share information and evidence on what works to end CEFMU, and supports effective action and results within the global Partnership and broader movement.
- Oversees the timely and effective dissemination of key evidence and learning to all audiences through different channels e.g. newsletter, webinar, etc.
Leads on the uptake of knowledge, learning and evidence by member organisations to increase the quality and impact of programming and evidence-based influencing.
Working closely with the Learning Team and colleagues in Africa, Asia and LAC teams:
- Supports the facilitation of knowledge exchange with and between member organisations, National and State Partnerships and coalitions and the broader movement.
- Ensures Girls Not Brides provides technical assistance on learning, data and evidence to selected National/State Partnerships and coalitions to inform and strengthen their collective advocacy and programming.
- Contributes to translate learning and knowledge into impactful advocacy and policy influencing initiatives and programmes.
Oversees Girls Not Brides’ role to promote a stronger coordination of evidence generation at all levels.
- Working closely with the Research Manager, oversees the work of the Child Marriage Research to Action Network (CRANK) to support stronger coordination of global, regional, and national evidence generation which supports the movement’s efforts to accelerate change to end child marriage.
- Contributes to reinforce strategic partnerships with key stakeholders and to position Girls Not Brides with key research actors in the field such as the UN, academics, think tanks, etc. for better coordination in the field and stronger strategic collaborations.
- Works closely with the Research Manager, to provide strategic direction and advice to Teams in Africa, Asia and LAC for a stronger coordination of evidence generation at regional and national level.
- Promotes and advocates for a more equitable knowledge system.
Wider responsibilities of Girls Not Brides team members
- Commit to the mission and vision of Girls Not Brides, putting them at the forefront of all planning, work and actions.
- Uphold the core values of Girls Not Brides in all areas of work and interactions with colleagues, member organisations, partners, and other stakeholders.
- Comply with Girls Not Brides policies and processes, with particular attention to safeguarding, the code of conduct and data protection.
- Ensure that internal databases and monitoring information are kept fully up to date.
- Commit to ongoing personal development and learning.
- Fulfil any other reasonable requests for the advancement of Girls Not Brides.
PERSON SPECIFICATION
Essential experience
- Post graduate degree in a relevant area, such as social science, development studies, international relations, human rights or gender, or relevant proven professional experience.
- Significant experience in learning, evidence and research and supporting the uptake of evidence to strengthen programming, advocacy and policy outcomes and influencing on gender justice and social change issues.
- Proven experience in developing and managing effective and impactful teams, including strong and inclusive people management, line management of individuals, performance management, fostering ongoing professional development, team planning and budgeting.
- Track record of embedding a learning culture at the organisational level
- Demonstrable experience of designing and conducting quantitative and qualitative research and evaluations
- Knowledge and experience of gender transformative approaches and its application in research, programme and network spaces.
- Significant experience of working with a wide range of civil society organisations – from international NGOs to small grassroots organisations; knowledge of the challenges and opportunities facing civil society organisations working to promote a child rights/gender equality agenda.
Essential skills and knowledge
- A good understanding of the CEFMU evidence base.
- Sound understanding of policy issues related to development, human rights, and work related to CEFMU.
- Proven leadership skills in supporting teams to deliver impact across key areas of work, as well as experience in operationalising of strategic priorities.
- Ability to gather and research information from a broad range of sources, interpret complex and technical information and analyse data.
- Skills in quality assurance for research
- Excellent communication, networking and interpersonal skills, as well as the ability to collaborate with and inspire others.
- Highly developed cultural awareness and ability to work well in an international environment with people from diverse backgrounds and cultures.
- Strong writing skills, with an ability to write in a variety of styles, for different audiences.
- Strong ability to present complex information in a succinct and compelling way.
- Ability to deal with competing demands, multiple priorities, time constraints and unanticipated events.
- Strong strategic planning and project management skills.
- A keen eye for accuracy and attention to detail
- Advanced skills in Microsoft Office tools particularly Excel and PowerPoint
- Fluent written and spoken English.
- Ability to build strong relationships while working remotely.
Essential values and attributes
- Deep knowledge and experience of intersectional gender analysis and its application in programming, movement building, research and governance and a proven commitment to embody and advance gender equality.
- Skilled team worker with an inclusive and collaborative approach, in line with Girls Not Brides’ values.
Desirable
- Understanding of CEFMU from a feminist perspective and good links with key actors working to address CEFMU.
- Experience in working as part of a management team contributing to organisational and strategic decision-making.
- A good understanding and/or experience in the Humanitarian Sector.
- Commitment and ability to apply feminist leadership principles.
- Knowledge of French, Portugues or Spanish, or other relevant languages are highly desirable.
Safeguarding
Girls Not Brides is committed to safeguarding all children, young people and adults at risk with whom our staff and representatives work and interface. Any employment with Girls Not Brides may be subject to the satisfactory completion of a background check and a criminal records check, which can include but is not limited to: an overseas police record check, a Disclosure and Barring Service Check (for those based in the UK) or an International Criminal Record Check (if applicable).
Diversity at Girls Not Brides
Girls Not Brides is an equal opportunities employer. We embrace diversity, equal opportunity, and inclusion in a serious way. We are committed to building a staff body that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be.
How to apply
- The closing date for this role is 23:59 GMT on Sunday 23 June 2024.
- Interviews will be held onsite week commencing 8 July 2024.
To apply, please click on the ‘Apply now’ button on the job page and submit your CV and a brief cover letter clearly demonstrating how you meet the criteria.
We regret that due to the large number of applications anticipated, only shortlisted candidates will be contacted. candidate
We believe in a world without child marriage, where girls and women enjoy equal status with boys and men, and can achieve their full potential.
The client requests no contact from agencies or media sales.
Medical Aid for Palestinians (MAP) works for the health and dignity of Palestinians living under occupation and as refugees. MAP is the leading UK charity delivering health and medical care to those worst affected by conflict, occupation, and displacement, in the occupied Palestinian territory and Palestinian refugee camps of Lebanon. We have been the leading INGO responding to the current crisis in Gaza and are looking to increase our capacity to meet the urgent needs.
We are seeking an experienced MEAL Manager to support the development of our programmes. The successful candidate will be fluent in Arabic and English, with significant experience in MEAL processes and systems. They will have experience in providing MEAL training and designing primary data collection tools.
DUTIES & RESPONSIBILITIES
Developing and maintaining MAP’s MEAL systems - 50%
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Work with the UK Director of Programmes to develop MAP’s online MEAL database. Support the testing of the new system and its roll out to MAP staff and partners.
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Work with MAP programme staff to develop high quality MEAL tools for each project.
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Work with MAP programme staff to ensure that data is collected, compiled, checked for its quality and completeness in compliance with MAP and donors’ standards;
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Support the revising and improvements of MAP’s MEAL systems and processes
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Document and share learning, evidence, and data from previous projects to inform programme design;
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Support the development of surveys (e.g. baseline and end line) and the commissioning of evaluations in coordination with regional programmes staff and partners;
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Support the use of standard mobile data technology and online dashboard to enhance timeliness and quality of data collection, analysis and visualisation;
Accountability to Affected Populations (AAP) – 25%
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Support the leadership of MAP’s cross-team Accountability Group which aims to embed accountability mechanisms into programming
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Support the Senior Programme Manager in meeting MAP’s commitment to the Core
Humanitarian Standards (CHS) including meeting verification requirements
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Train and mentor MAP’s programmes teams to improve accountability mechanisms at project level and at regional programme level
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Train and mentor MAP’s local programme partners on feedback mechanisms
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Input into MAP’s feedback mechanism SoPs and support ongoing training for MAP staff
Support to restricted funding proposals - 25%
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Provide MEAL support to the Fundraising team in the development of restricted funding proposals, ensuring donors’ needs are met.
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Provide ongoing support to regional programmes teams on MEAL activities for large, restricted donor funded projects.
PERSON SPECIFICATION
Experience
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Experience developing primary data collection tools, conducting data collection and entry
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Possess advanced technical knowledge of M&E approaches and techniques including Outputs, Outcome monitoring; Theories of Change, Logical frameworks, data collection, basic data analysis, accountability, and community feedback mechanisms
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A minimum of two years experience in humanitarian/development INGOs is essential;
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Health-related programme experience is highly desirable, as is experience working in emergency situations and areas of conflict.
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Experience in using MEAL databases is highly desirable
Skills and abilities
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Excellent facilitation skills, and strong understanding of how to safely and accurately collect feedback from community members.
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Excellent written and verbal communication skills in English and Arabic is essential.
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Good computer skills in MS Office, especially Excel, Word and PowerPoint– with experience in writing MEAL reports.
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Experience of providing training and mentoring support on MEAL topics
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Demonstrated analytical, systematic-thinking, and problem-solving skills
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Good interpersonal, communication and networking skills and the ability to work successfully with multiple external and internal partners;
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Organised self-starter, able to work alone or as part of a team.
Education/training
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A Postgraduate degree in public health, management, business, international development, or a related subject.
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Relevant MEAL courses and qualifications are desirable.
Personal attributes and other requirements
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Commitment to anti-discriminatory practice and equal opportunities;
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An ability to apply awareness of diversity issues to all areas of work;
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Commitment to the values and ethos of MAP;
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Willingness to travel to MAP’s field-level offices
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Able to work flexibly in emergencies and meet deadlines including some work at evenings and weekends.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
SPANA - The Society for the Protection of Animals Abroad is the global charity for working animals in low-income countries. Since 1923, we have supported the welfare of working animals, including donkeys, horses, camels and elephants, in communities that depend on working animals for water, transport, agriculture and their very survival. Today, we support working animals across 26 countries, through a series of global projects and partnerships.
The People & EDI Manager will be a key member of the Global Operations Team, responsible for effective and efficient Global HR delivery at both a strategic and an operational level across the organisation. This position plays a critical role in Equality, Diversity and Inclusion. The role will help foster a culture of inclusiveness and belonging and provide ED&I guidance and support to Directors and teams, resourcing talent management professionals and updating the Head of Global Operations on current issues and standards.
The postholder will work closely with the Head of Global Operations to develop and implement a global workforce Strategy. The role will support the implementation of organisational initiatives, including L&D, our wellbeing offer and lead on team communication related to HR matters with the wider organisation. This role will, together with the Head of Global Operations, oversee the development of the Global Resources Co-Ordinator.
While we classify this role as hybrid, it's worth noting that the vast majority of your work can be done from the comfort of your own home. Occasional in-person visits to our London office (located in Borough High Street), and all-staff gatherings will be necessary. Our full time hours are 34.5 hours per week and we offer core working hours between 10am and 4pm.
Key responsibilities
- Ensure timely and accurate advice and guidance is given to line managers and employees on HR employee relations issues, absence management, employment legislation, policies and procedures, referring requests for advice on complex employment matters to legal advisors.
- Provide in-depth support and legislative expertise and guidance with staff matters, including disputes, performance, disciplinary, and/or grievance matters.
- Provide support for the performance management system ensuring that it is completed on time each year and outputs are used to inform the talent and career development procedures.
- Explore opportunities to increase the Society's Apprenticeship programme and make use of the Apprenticeship Levy.
- Timely recruitment, globally to provide recruitment and interview guidance, and training to interviewers.
- Define and develop specific inclusion and diversity priorities and targets.
- Collaborating with senior leaders and directors to plan and facilitate activities that support the organisation’s commitment to inclusiveness.
- Utilise data and insights to create board and business reports that track progress towards measurable outcomes.
- Partner with relevant teams globally to maintain consistent messaging and branding for equality, diversity and inclusion initiatives both internally and externally.
- Oversee the UK monthly payroll preparation.
- Produce the monthly HR reports for SMT and Committee meetings.
- Lead on the organisation learning and development program drawing on the outcomes of the performance management process and with input from senior leadership team to identify priority capacity development needs.
- Work with SLT to develop career paths that help grow internal talent pool.
- Review and update HR policies, contracts and procedures to ensure they support gender equality, diversity and inclusion.
About you
- CIPD Qualified with experience in a senior HR role
- Strong knowledge of equality, diversity and inclusion best practices and regulations
- Experience of working for an INGO or similar global non-profit entity
- Solid understanding of employment legislation
- Experience working effectively with a diverse range of stakeholders at all levels.
- Experience of delivering on HR change and transformation projects would be beneficial
- Proactive and consultative approach with the ability to work in fast pace environment
- Hands-on experience with Human Resources Management Software (including payroll and absent management systems)
- Knowledge of data analysis and reporting
Benefits
- 26 days annual leave, plus bank holidays. Further leave will accrue after two years of service up to a maximum of 30 days
- Company pension scheme (SPANA will contribute 10% of salary, if you contribute 5% of salary)
- Hybrid working with London Head Office (Borough High Street) attendance approx. 1 day a month (travel expenses not included)
- Health Cash Plan with Medicash which includes access to virtual GP appointments and a members discount portal
- Group Life Insurance scheme, which provides coverage at 3x your annual salary
- Group Income Protection scheme, designed to provide income if illness or injury prevents you from working for a period of time
- Enhanced Employee Assistance Programme including face-to-face counselling
- Paid Volunteer Day
The full job description can be found on our website.
Due to a high volume of applications, we are unable to contact each applicant individually regarding the status of their application. If you are selected for an interview, we will reach out to you directly.
To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately once a vacancy has closed, we are unable to consider further applications.
The client requests no contact from agencies or media sales.
We are looking for a Business Analyst to join the Service Design team on a permanent contract. The Fund is committed to growing user-centred design skills and best practice across the organisation, as well as embedding these approaches, tools, and techniques into our everyday work, especially in terms of our funding. As a Business Analyst, you have the ability and vision to deliver changes and improvements that provide lasting added value. You are instrumental in facilitating the design and development of accessible user-centred services, supporting our grant-holders, the communities they serve, and the Fund’s frontline staff. Working with a User-centred Design approach in a multidisciplinary effort you are expected to ensure the pieces fit together.
You’ll join our dedicated Service design team of 14 staff but often working in smaller cross functional teams where you'll be at the heart of the product; driving this forward, gaining insight into users' intentions and behaviours, and utilising this knowledge to create solutions that are accessible and inclusive, and meet customer needs. Working collaboratively with a multidisciplinary team, you’ll also maintain strong relationships with our key stakeholders in the business.
Who are we looking for?
· You will have one years experience of Business Analysis, with good understanding of the full design and development cycle from research, analysing complex user and business requirements, to prototyping through to test and launch.
· You’re genuinely interested in and passionate about engaging and communicating effectively with customers and developers to deliver the best possible user experience.
· Critical to your success is your ability to develop an expert understanding of the needs of our users, both internal and external. You champion these needs as you develop prototypes and designs to improve services. ·
· Your role may potentially cover a wide range of organisational challenges – anything that involves a process or an end-to-end service. You’re expected to look for ways to continually improve these services and to be an advocate within for continuous improvement within the Fund.
· Your role requires you to engage effectively with users and stakeholders (including at senior level) to ensure they are clear on the benefits of the products/services, ensuring that their feedback is being used to inform ongoing improvements.
· You need good attention to detail and an ability to cut through large amounts of data and opinion to get to the heart of what matters. You are recognised as a problem solver with the ability to make pragmatic decisions and get buy-in from others.
Contract Type: Permanent Hours: Full time 37 Hours per week. Flexible working considered.
Interview Date: W/C 15th July 2024
Location: We have a hybrid approach to working, work pattern and location will be agreed with the successful candidate. The role can be based at any of our UK offices, these are Belfast, Birmingham, Cardiff, Exeter, Glasgow, Leeds, London and Newcastle.
On application, please align your supporting statement to the criteria below
Essential criteria
- One years experience in business analysis, improving and/or building accessible and inclusive services that provide lasting added value and/or business improvement
- Demonstrate experience in undertaking research and analysis to understand the business and customer needs (external and internal) using the associated techniques and tools
- Experience in communicating user insight and complex business problems to shape requirements and enable effective design, development and testing of service changes
- Experience of working with a range of internal and external stakeholders, managing differing opinions, exploring options and identifying solutions that meet business needs
Desirable criteria
- Demonstrate experience of identifying improvements, analysing the effects of change and defining success measures
- Experience in working in agile ways, including an awareness of agile tools and how to use them
- Working with Product Owner, Delivery Manager and/or Service Designer to establish and maintain a prioritised product, programme or project backlog of what needs to be built.
- Advocate for user-centred design, and the use of agile business analysis in particular for the delivery of products or services
Equity, Diversity and Inclusion
Communities in the UK come in all shapes and sizes. National Lottery funding is for everyone – therefore, we are committed to equity, diversity and inclusion and we work hard to ensure our funding reaches where it is needed.
We also believe our people should represent the communities, organisations and individuals we work with. That’s why the National Lottery Community Fund is committed to being an inclusive employer and a great place to work. We recognise and celebrate the fact that our people come from diverse backgrounds. We positively welcome applications from people from ethnic minority backgrounds, people with disabilities or longstanding health conditions, people who are LGBTQ+, and people from different socio-economic and educational backgrounds, as well as people of all ages.
As a Disability Confident Employer, we take a proactive approach in making reasonable adjustments, if needed, throughout the recruitment process and during employment. (This can be related to a physical and mental health condition.
It starts with community.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
FareShare
Job Description – Supply Chain and Logistics Coordinator (Charity Food Supply)
Reporting to: Transport & Logistics Manager
Location: Flexible, Hybrid – Sheffield or London office based
Contract: Permanent
Hours: 35 Hours, Full Time
Salary: £23,620- 24,329 (National) £24,893 - £26,203 (London)
We welcome applications from all backgrounds. We are a Disability Confident Employer that welcome disabled applicants and provide reasonable adjustments.
About FareShare
As the UK’s national network of charitable food redistributors. We believe that no good food should go to waste. We redistribute surplus food to charities that turn it into meals. We are doers. We are a community. We change lives We have an excellent opportunity to join FareShare and if you feel that you would like to make a difference this may be the role for you.
The role
This important role sits within our Supply Chain and Logistics team who are responsible for processing offers of surplus food from our food partners into our network of Regional Centres and the wider community. This role is essential in ensuring that the food we are offered reaches the thousands of charities and community groups we support across the UK. You will assist the Supply Chain and Logistics Officers in their operational work on the team. The successful candidate will work closely with the Officers to support in liaising with FareShare food suppliers, transport partners and our Regional Centres in order to distribute food to our beneficiaries. The provision of excellent operational support and customer service is central to this role. It is essential that you are passionate about our vision, ensuring that no good food goes to waste. We are looking for organised people who are good at multi-tasking and problem solving. Your time management skills will be exceptional and you will be comfortable working under pressure.
Main areas of responsibility
Food Industry Customer Service
- Deliver excellent customer service, ensuring offers are responded to and processed within agreed service level requirements
- Assist in capturing key account information in our CRM system
Regional Centre allocation
- Adhere to the requirements of the Network Service Level Agreement
- Work with the Supply Chain and Logistics Officers to match food supplied to Regional Centre needs, always working to maximise surplus redistribution and minimise waste
- Ensure that offers are allocated in an efficient and timely manner according to network needs and agreed priorities to maximise social impact of surplus food
- Using our CRM system, maintain timely records of accounts, allocations, offers and case management
- Maintain high standards of customer service to the Network and Operations teams and develop respectful and effective working relationships with the Regional Centres
Logistics and transport
- Work with hauliers to plan transport requirements and ensure that we are able to meet network demand
- Work with Regional Centres to coordinate and plan routes for internal FareShare logistics
- Reactively solve transport issues throughout the working day
Data and analysis
- Analyse Salesforce reports to increase efficiency of allocation
- Use dashboards to monitor network issues
Team coordination and representation
- Support the Team providing assistance and cover when required e.g. during busy periods, annual leave and sickness to ensure an even spread of work across the team
- Support the training of new team members
- Keep team process instructions up to date
Person Specification
Essential Criteria
- An understanding of food insecurity and sustainability issues, and passion for the mission and values of FareShare
- Excellent communication skills (written and oral)
- Evidenced problem solving ability
- Excellent customer service skills
- Excellent organisation skills – able to prioritise with competence managing ongoing projects alongside reactive daily tasks
- Computer literate with good working knowledge of MS Office, in particular Excel and Word
- Self-starter, ability to work within clearly defined and agreed parameters with limited supervision
Desirable
- Salesforce or similar CRM system experience
- Experience of working as part of a project team with some responsibility for delivery of a project
- Experience of working in a fast paced and pressured operations role
- Experience of working in a customer service environment
Competencies and Behaviours
- Treating people with respect, being inclusive
- A natural inclination for problem solving
- Comfortable in a busy working environment managing competing pressures
- A desire for continuous improvement in individual and team processes and responsibilities
Benefits
- Hybrid / Flexible working, with regular UK travel
- 28 days’ annual leave + 8 bank holidays
- Employers pension contribution
- Employee Assistance Program
- Interest free bicycle purchase loan scheme
- Season ticket loan
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
If your based from our London office, you will also receive £3,250 location allowance on top of your salary
You have substantial experience of working in a supported housing or general needs housing management environment and a good understanding of mental health, domestic violence, drug and alcohol issues. You’d also like to be part of an organisation that counts on the professionalism, insight, expertise and passion of its staff to inspire individual recovery for the people they work with. Welcome to Richmond Fellowship as a Housing Management Officer.
We know that recovery can look and feel very different to each and every one of us. But we also know that if we provide the right support, at the right time, we can inspire recovery nationwide and that recovery is possible for everyone. That’s where you come in.
Join us as a Housing Management Officer and you could soon be providing vital support to our Housing Manager Lead, as together you help us plan and organise all regulatory housing management activities. We’ll also rely on you to lead on day-to-day tenancy management, work with Area and Service Managers to support housing related services and ensure the compliance of housing related activities. Conducting regular inspections on properties, overseeing void reporting and assisting with the delivery of relevant data and analysis of voids – these are just some aspects of this interesting and varied role that’s all about delivering good quality homes and services to our tenants and residents.
To succeed, you’ll need Chartered Institute of Housing (CIH) Level 3 Certified Practitioner status (or equivalent) and an excellent understanding of void management, bad debt and maximising income, plus the relevant regulatory requirements.
You’ll also need experience of working in a customer-focused environment or service and an understanding of the issues associated with individuals who may have complex support needs. Comfortable working in partnership with other key agencies and local communities, you’re also adept at identifying and monitoring key compliance in respect of health & safety requirements relating to properties and tenants. What’s more, you’re well organised, great at negotiating and developing effective working relationships with a variety of stakeholders and happy to provide housing training to colleagues.
In return for your skills and enthusiasm, this role comes with some really great benefits and excellent training and development opportunities.
This is a permanent full-time role requiring the post holder to work 37.5 hours per week.
We are committed to increasing our diversity and welcome applications from those with Lived Experience.
This is a rolling recruitment process. Candidates will be interviewed as and when they are shortlisted.
It is a mandatory requirement of the application process for this post that candidates submit a CV and Supporting Statement, thus only candidates that provide this, and who meet the essential criteria within the person specification, will be considered for an interview.
On 1st June 2024, Richmond Fellowship, part of Recovery Focus, a national group of charities highly experienced in providing specialist support services to individuals and families living with the effects of mental ill health, drug and alcohol use, gambling and domestic violence merged with Humankind to form a single organisation that provides the joined-up mental health, housing and drug and alcohol support we’ve all known has been needed for decades. In October 2024, Humankind will be renamed to reflect the new organisation.
Project Officer
Canterbury, Kent
£29,767 pa - £34,232 DOE plus excellent benefits
35 hours per week
3 year fixed term contract.
The Project Officer (Strategic Data and Measurement Analyst) is an important new role at the Diocese, as you will provide a comprehensive understanding of our data sets to afford context and insight to the Deaneries, parishes and the Diocese which will help develop projects and programmes to drive growth in church attendance.
This role would suit someone who is an excellent and inquisitive administrative professional looking to expand into the field of data analysis.
As Project Officer, you will develop a comprehensive understanding of all types of datasets available within the Diocese, including demographic data, attendance records, retention statistics and financial records, whilst identifying and implementing appropriate tools and methodologies for collecting and analysing new data insights.
An integral member of the Strategy Team and reporting to the Strategic Programme Manager, you will lead data analysis work for projects as needed, providing statistical expertise and composing narrative insights for project reports to inform decision making, support funding cases and investment requests.
Acting as a point of contact between the project office and other stakeholders, you will provide coordination and support as needed to ensure the smooth implementation of projects. You will also assist with scheduling meetings, preparing agendas and documenting minutes, ensuring timely progress and effective communication within the team and with external partners.
In addition, you will represent the Strategic Programme Manager at project reviews, contributing to discussions and decision-making processes as needed.
Educated to degree level in a related subject or with equivalent experience, you should have familiarity with a variety of ways of presenting complex data clearly and be able to manage and organise a range of datasets from multiple sources to enable analysis, presentation and the identification of synergies.
Your enquiring mind and careful approach to manipulating and mining data to create insights and information, along with your ability to interpret data through an understanding of the project’s context, will ensure you are able to frame the questions that matter.
A high degree of IT literacy including use of Microsoft Excel and other data analysis tools and a working knowledge of databases, along with strong stakeholder engagement and communication skills and a creative ability to deliver insights in clear and accessible written, verbal and visual media formats are essential.
Experience of using Business Intelligence tools and familiarity with basic project management principles would be desirable, as would being sympathetic with the mission and ethos of the Christian Church, the Church of England, the Diocese of Canterbury and the vision and values of our church schools.
Canterbury Diocese is the oldest diocese in England, stretching from Maidstone to Thanet, the Isle of Sheppey to the Romney Marsh. We have 350 miles of coastline with historic ports and seaside resorts, alongside rural communities, market towns and commuter-belt urban developments. Affluent areas often sit alongside pockets of major deprivation, offering an exciting and challenging mission context.
At the heart of all we do is a vision of transformation for ourselves and our communities: no one can encounter God and remain unchanged. In the Diocese of Canterbury, we want to increasingly become a Christian community transformed through encounter with Christ, growing and overflowing to transform and bless the families, homes and communities we serve: Changed Lives, Changing Lives.
Closing date: 1st July 2024