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Senior Marketing Performance Officer
This role plays an important part in shaping how ARUK invests in marketing. By bringing together marketing campaign performance, audience insight and financial data, the role helps the organisation understand what is driving engagement, income and long-term supporter growth — and where future marketing investment should be focused. This role is ideal for someone who enjoys using data and insight to answer the question: “What’s working in our marketing — and how can we do more of it?”
The wider Marketing Planning team is responsible for ensuring ARUK’s marketing activity is insight-led, strategically aligned and focused on delivering the greatest impact. This role is a key part of that function, helping ensure decisions are guided by evidence and performance insight.
The Senior Marketing Performance Officer will help establish a clear and consistent view of marketing performance across the organisation, translating audience insight, campaign results and marketing data into actionable recommendations that shape future strategy.
The role will help build ARUK’s create a clear and consistent view of marketing performance across ARUK, enabling teams to understand what is driving audience engagement, income growth and long-term supporter value.
This is a real opportunity to help build ARUK’s marketing effectiveness capability from the ground up. The successful candidate will work closely with senior marketing leaders and gain exposure to strategic decision-making across marketing, fundraising and digital teams.
Key Responsibilities:
Marketing Effectiveness & Performance Measurement
· Develop a clear view of marketing performance across channels and campaigns
· Maintain the organisation’s marketing ‘single source of truth’ performance dashboard
· Identify opportunities to improve ROI and marketing effectiveness
Audience Insight & Learning
· Working with the Senior Marketing Planning Manager, translate audience behaviour marketing insight into recommendations for marketing strategy
· Support campaign teams with message testing and audience understanding
· Maintain key audience insight resources such as YouGov crunch and manage use across the organisation
· Support the Head of Marketing Planning and Senior Marketing Planning Manager in ensuring all marketing activity is rooted firmly in audience needs and motivations.
Data and Decision Support
· Work with product, CRM, Data and Finance teams to ensure accurate marketing reporting
· Identify gaps in insight or measurement and recommend future approaches
· Help teams embed a test-and-learn culture
Stakeholder Engagement & Upskilling
· Present clear, insightful recommendations to senior leaders and campaign owners to guide investment and planning.
· Support training for teams on how to use insight, performance data and funnel metrics to improve campaign effectiveness.
· Champion a test-and-learn culture across the organisation.
· What Success Looks Like Teams understand what is driving marketing performance
· Campaign planning is informed by robust insight
· Marketing investment decisions are based on clear evidence
· ARUK has a consistent view of marketing performance across the organisation
· Help Strategic Marketing establish marketing effectiveness as a core capability within ARUK.
Knowledge, skills and experience needed:
· Strong experience analysing marketing performance data across multiple channels (digital, brand, fundraising, PR, paid media etc.).
· Demonstrable experience designing or implementing measurement frameworks, dashboards, KPIs, or campaign reporting approaches.
· Experience working with audience insight (quantitative and qualitative) and translating this into practical recommendations for campaign planning or proposition development.
· Experience working with analytics, data, or CRM teams to extract, clean and interpret data into marketing strategy.
· Experience presenting insight and performance findings to senior stakeholders, with clear recommendations.
· Ability to interpret complex datasets, identify patterns, and turn evidence into actionable improvements.
· Highly analytical, with strong critical thinking and problem-solving skills
· Able to communicate complex information simply and compellingly.
· Curious, evidence-led mindset — always seeking to understand “what’s working and why”. ·
· Comfortable challenging constructively and influencing decision-making.
· High attention to detail and accuracy.
· Ability to plan and manage multiple insight or analysis workstreams simultaneously.
· Collaborative and proactive — able to work closely with Fundraising, Digital, Insight, Brand, Comms and Data teams
Additional Information:
Ways of working:
As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office.
Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals. This includes when attending the office for various meetings/events.
Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD.
Salary: Circa £36,000 per annum, plus benefits.
Please download the Vacancy Pack on our website for more information.
The closing date for applications is the 19th April 2026, with interviews being arrange once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date.
We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential. We actively encourage applications from people of all backgrounds and cultures, particularly from those in the global majority, those with disabilities, men and those from the LGBTQIA+ community. Any offer of employment is however subject to you having the right to work in the UK.
As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. While we strive to anonymise your CV where possible, there are certain sections, such as the application question, that cannot be fully anonymised. We kindly ask that you remove any personal information, including your name, when answering the application question. The hiring panel will not have access to your personal details, such as your name and address, until you are invited for an interview. Should you require any adjustments at either the application or interview stage, please contact us via our website.
How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application.
About Alzheimer’s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure. Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope.
The client requests no contact from agencies or media sales.
Are you an analyst who is passionate about using data to drive decision making?
We’re looking for a Performance Analyst (Marketing Strategy and Planning) to analyse data to enhance campaign performance, audience engagement and return on investment across our marketing and communications activity.
What does this role do?
As a Performance Analyst (Marketing Strategy and Planning), you will:
- Design and maintain a measurement framework for marketing and communications activity, defining KPIs to measure performance against and regularly reporting on performance across these metrics,
- Identify trends, patterns, insights and performance drivers, and provide recommendations based on data analysis,
- Support the team with testing and experimentation, gathering evidence for various approaches and building an experimentation log,
- Complete econometric modelling, understanding the impact of different marketing activities on brand awareness and income generation, using statistical methods to measure and quantify impact.
Interviews for this role are provisionally scheduled for 22nd and 23rd April 2026, and will take place on Teams.
Could this be you?
To be successful in this role, you’ll need experience of creating KPI frameworks, and a clear understanding of measuring and understanding brand health and management. You’ll need experience of building and implementing econometrics modelling, and strong experience of data handling and building automated dashboards. You’ll have excellent communication skills, with the ability to translate complex data into actionable recommendations for varied stakeholders. A creative, user-first mindset is key, as well as a flexible, continuous improvement focused approach.
About Dogs Trust
We love dogs. That’s why we do whatever we can to make sure every four-legged friend gets the love they deserve. We’ll never put a healthy dog down, so our work is focused on helping dogs in need, supporting owners every step of the walk, and creating a better world for dogs in the future. It’s what we’ve been doing since 1891 and how we’ve grown to become the UK’s leading dog charity, helping 12,000 loyal friends find their forever homes every year.
To apply for this position please click the APPLY NOW button. Our application process requires you submit a personal statement explaining your interest and suitability for the role.
Dogs are incredibly diverse, much like the humans that love them! At Dogs Trust we value diversity, and we're committed to fostering an inclusive culture. We actively encourage applications from people of all backgrounds, abilities, and cultures and believe that a diverse workforce helps us to achieve our mission. Our colleague networks give our people a voice, acting as vehicles for real and meaningful change within Dogs Trust. We truly want to see every candidate shine throughout the entire job application process, interview stages, and during their time with us. If there's anything on your mind or any adjustments you may need, don't hesitate to reach out to us. We're here to support you every step of the way.
As a senior leader within the team, the Membership Engagement Manager will play a key role in delivering AMiE’s mission and supporting the education of mathematics across the sector.
The Association for Mathematics in Education (AMiE) supports anyone involved in mathematics education through a wide range of resources, publications, CPD opportunities and events. We shape the future of mathematics by bringing the sector together and providing a platform for a shared voice to advocate for the learning and teaching of mathematics.
Leading the development and delivery of our membership and engagement strategies, you will ensure that AMiE is focussed on the needs and wants of our members, growing and retaining members and ensuring we fulfil our aim to be a strong and cohesive platform for people across the mathematics education sector to be supported, developed and heard.
As well as taking responsibility for member recruitment and retention, you will ensure a responsive and compelling member offer and provide strong and supportive line management to our team of committed staff.
Key Responsibilities:
- Lead the development and delivery of AMiE’s membership and engagement strategy, ensuring growth, retention and a compelling member offer.
- Drive strategic improvements in member acquisition, retention and lifetime value, aligning services and products with member needs.
- Build an engaging, inclusive professional community by shaping the member experience and overseeing effective communication across platforms.
- Oversee the use of data, CRM systems and digital tools to enhance engagement, improve processes and deliver insight‑driven decision‑making.
- Provide strong, supportive leadership to the team, setting direction, developing work plans and fostering a positive, high‑performance culture.
What we need from you:
Essential
· Significant experience in a senior membership and/or engagement role
· Strong track record of developing and delivering membership strategies that drive growth, retention, and engagement
· Experience in using membership data via CRM systems, data tools, and digital platforms to manage member engagement activity and maximise impact and efficiency
· Line management experience, including a proven ability to lead, motivate, and develop teams
· Experience in building and managing strong relationships and working collaboratively with internal and external stakeholders
Desirable
· Knowledge and understanding of the education sector
Skills and Qualities
· Self-aware and self-confident with a proactive approach to continuous development
· Excellent communication skills, including the ability to engage with a range of audiences and adapt their approach appropriately
· Excellent IT skills, including the confidence to try new digital technologies
· An approachable and supportive management style, with the ability to motivate and inspire teams and role model AMiE’s values and ways of working
· Skills to analyse data and information, identify trends and gaps, and make tangible action plans to address them
· Excellent organisational and planning skills with an agile and flexible approach
To find out more about this role and how to apply please download the Candidate Pack.
Download the candidate pack for full details of the role and how to apply.
The client requests no contact from agencies or media sales.
Are you ready to bring our Marketing & Communications strategy to life?
Do you excel at planning and delivery?
Are you driven to lead each day, guiding, supporting and motivating our marketing team to do their best work?
Are you motivated to champion our vision, values and brand, ensuring everything we create is meaningful, consistent and aligned with organisational goals?
If this sounds like you, we’d love for you to join us, apply today and help shape the future of our charity’s story.
Bring your purpose and authentic self to Bluebell Wood Children’s Hospice. You’ll help ensure that babies, children, and young people with life-limiting conditions—and their families—receive the specialist care and support they deserve, wherever and whenever they need.
About us:
Our vision at Bluebell Wood is for every baby, child and young person with a life limiting condition to access specialist palliative care, where and when they need it. You will join our fantastic team where we all play our part in achieving our vision and creating an incredible culture for everyone.
Why your role matters:
Our uncompromisable support services are wide-ranging and bespoke to each family. We provide symptom management, end-of-life care, post-death care, short breaks, counselling, sibling support groups, music therapy, home visits and more.
We support families across a large geographical area, including South Yorkshire, North Nottinghamshire, North Derbyshire and parts of North Lincolnshire. The hospice is easily accessible from Barnsley, Rotherham, Doncaster, Sheffield and North Notts, making our reach truly regional and inclusive.
Every year, we must raise £6.7 million to keep our doors open, and only 17% comes from government sources. The rest is powered by the generosity and commitment of supporters like you. Your leadership in corporate fundraising will help secure vital resources, build strategic partnerships, and create a sustainable future for our hospice.
The role:
Bringing our marketing and communications strategy to life by delivering clear, coordinated and impactful activity across the charity. In this role, you’ll provide day‑to‑day leadership, oversight and quality assurance for the Marketing team, ensuring that all outputs—from campaigns and digital content to printed materials, supporter journeys and internal communications—are well‑planned, on schedule, high‑quality and fully aligned with our vision, values and brand.
What You Will Do:
As Marketing & Communications Lead, you will play a key role in shaping the future of our strategy, offering fresh ideas and insight, and working closely with the Marketing & Engagement Manager to ensure our plans remain relevant, effective and forward‑thinking.
Strategic Contribution
· Translate organisational and departmental objectives into clear marketing and communications plans and delivery frameworks.
· Contribute ideas, insight, and evidence to the ongoing development of the marketing and communications strategy, working closely with the Marketing & Engagement Manager to ensure plans remain relevant, effective, and audience‑led.
· Provide expert insight on digital innovation, audience development, supporter engagement trends, and emerging opportunities
Delivery of Strategy
· Lead the co-ordination and delivery of the marketing and communications plan, ensuring activity is well‑planned, joined‑up, on time, and aligned with organisational priorities, brand, and values.
· Take day‑to‑day ownership of marketing delivery across all channels, including digital, print, campaigns, supporter journeys, and internal communications.
· Set clear briefs, timelines, and expectations for the Marketing team and external suppliers, while providing quality assurance and approval for key content, creative work, and campaign materials.
Team Leadership & Development
· Line manage a team of two marketers, providing clear direction, coaching, and support to foster a positive, collaborative, and high‑performing team culture.
· Develop and maintain effective tools, processes, and ways of working to support planning, workflow, capacity management, and project prioritisation.
· Support professional development, encourage continuous improvement, and oversee day‑to‑day budget management within the marketing function.
Digital Marketing
· Lead the organisation’s digital marketing approach, delivering innovative, data‑led campaigns across social media, web, email, SEO, and other digital channels.
· Drive audience insight, segmentation, and persona development, using data and analytics to guide decisions, optimise supporter journeys, and improve targeting.
· Use analytics and performance data to evaluate activity, identify opportunities for growth, and advise the Marketing & Engagement Manager on future developments and emerging platforms.
Campaign & Project Leadership
· Lead and cross‑departmental marketing and communications projects, working collaboratively with teams across the hospice.
· Hold joint ownership, alongside the Supporter Engagement Manager, for the delivery and ongoing development of supporter journeys, including Dotdigital integrations, with marketing leading on planning, content, insight, and quality assurance.
· Build and maintain strong working relationships with freelancers, agencies, photographers, and suppliers to ensure high‑quality creative output and timely delivery.
Internal & External Collaboration
· Work with teams across the hospice and act as a marketing representative in meetings to ensure consistent messaging, strategic alignment, and effective planning.
· Plan and co-ordinate internal communications activity, supporting staff engagement, clarity, and understanding across the organisation.
Compliance, Quality & Governance
· Ensure all marketing activity meets GDPR, brand standards, regulatory requirements, and accessibility guidelines.
· Maintain high standards of accuracy, tone of voice, and ethical storytelling across all outputs
What You’ll Bring
· A calm, confident and professional approach.
· Strong interpersonal skills, with the ability to guide, coach, and influence others.
· Ability to translate strategy into clear delivery plans, timelines, and briefs.
· Demonstrable understanding of digital marketing principles and best practice.
· Experience using data, insight, and analytics.
· Clear examples of working collaboratively across teams, with evidence of influencing stakeholders and balancing multiple priorities to achieve shared outcomes.
· Ability to participate in occasional out‑of‑hours activity, as required by the role.
· Full driving licence with access to a reliable vehicle and business insurance cover.
Why This Role?
· Immediate impact: Step into a key role and lead from day one.
· Creative freedom: Bring your ideas to life in a supportive, mission-driven environment.
· Professional growth: Gain valuable experience in a fast-paced, high-impact role.
About you:
Our values underpin what we do and how we do it.
To succeed in this role, we are looking for someone who will embody our values, work confidently with key attention to detail, engage with everyone in our hospice, and has an absolute willingness to learn.
What we offer:
In return, we can offer you a fantastic working environment and the following benefits:
· 25 days’ annual leave plus bank holidays with the option to buy and sell
· Employee assistance programme - including mental health care and out of hours GP access
· A commitment to your professional development
· Matched pension scheme of 5% of salary
· Enhanced maternity and paternity pay
· Free parking on main site
· Subsidised lunch
· Free tea and coffee
· Cycle to work scheme
· Eligible for NHS Blue Light Card
If you are passionate about making a difference, we cannot wait to hear from you.
Join us and be part of something bigger—where your skills, passion, and purpose create joy, support and comfort for those who need it most. Apply Now
We’re here to help every family who needs us make the most amazing memories


The client requests no contact from agencies or media sales.
The Youth Endowment Fund
Change Lead, Youth Sector
Reports to: Head of Change for Youth Sector
Salary: £56,600
Location: Central London, Hybrid*
Contract: 2 years -fixed term contract
Closing date: Thursday 23rd April 2026 at 12pm (noon)
Interviews: Week commencing 4th May 2026
About the Youth Endowment Fund
All of us will experience violence at some point in our lives. For many children, it is a daily reality. Each year, tens of children are killed, hundreds are hospitalised, 1 in 5 teenage children are victims and the majority admit to feeling afraid of violence. It scares them when they travel home from school, prevents them from going out and makes the most vulnerable feel like they don’t matter. It is taking lives, traumatising families and dividing communities. It robs potential, progress and hope.
But it doesn’t have to be this way.
The Youth Endowment Fund believes that no child should be affected by violence. We research violence to understand it; we find, fund and test what works to prevent it; and we are building a movement to end it.
Key Responsibilities
We are making good progress building the evidence of what works within and around the youth sector to reduce violence. With the launch of the new Practice Guidance we are keen to translate evidence recommendations into practice. The greatest risk is that evidence stays on the shelf and doesn’t help young people – your role is to make sure that doesn’t happen.
You’ll focus on helping local authority commissioners use our tools and guidance in their everyday decisions about youth services. This will involve:
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Creating clear, practical content like guides, toolkits and workshop materials to support the use of Practice Assessment for the Youth Sector (PAYS).
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Leading our Practice Guidance programme, working closely with commissioners to help them use evidence in their work.
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Building strong, trusted relationships with senior leaders across the sector.
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Planning and tracking how we support more commissioners to adopt evidence-based approaches.
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Spotting what tools or resources are needed and helping develop them.
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Finding effective ways to share evidence, from events and workshops to online sessions and presentations.
As a senior member of staff in the organisation, you also:
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Build a culture where it is natural to perform well and support colleagues brilliantly.
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Contribute to setting the strategy, delivering results and building and modelling the culture that we need to succeed.
About You
You are this sort of person:
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You are fascinated about change and are experienced in making it happen. You have outstanding analytical judgment alongside the emotional intelligence and experience needed to identify the right opportunities for change, then make them happen. You understand why people find change difficult. You come alive talking about how people make decisions and why they do the things they do.
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You understand Local Authority Commissioners working specifically working with the youth sector. You really understand how youth commissioners work, from Directors of Children Services, Heads of Services to senior stakeholders within the youth sector. You have experience of commissioning youth provision, working in youth sector, ideally in a role that worked with young people who are vulnerable to or involved in violence. You can demonstrate ability to reflect on and adopt evidence-based practice in relation to the youth sector.
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You write in a way that people easily understand. You have that rare skill of writing in plain English. You have experience of translating complex information into plain writing that everyone can understand.
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You have excellent project and time management skills and the ability to deliver high-quality work in a fast-paced environment. You can work independently and to a high standard.
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You win people over. People tend to warm to you and respect you. You have built good relationships with very senior people and with very junior people. You are good at chairing meetings, connecting people and having good introductory meetings. You are comfortable talking to a government minister, a youth worker, a company CEO, a teacher and a 15-year-old student. Listening to people from all backgrounds matters to you.
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You are an excellent strategic thinker. People say that you are good at seeing the big picture. You have experience of wrestling into place a strategy for a project or organisation. You are good at thinking logically, but you are also creative. You have ideas but are happy rejecting a lot of them. You like seeing things from different points of view.
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You learn fast but remain humble. You are very quick at getting your head around things. You like learning. You are very good at synthesising information. You know how much you don't know. You know that you can learn more. You know that it's easy to assume you know when you don't. You care more that good things happen than who gets the credit. You are a great and supportive team player.
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You don't want your days to pass without making a difference. You want to play a significant part in reducing violence.
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You understand young people. You understand what the lives of vulnerable young people can be like and you understand some of the organisations that work with them, ideally through first-hand experience.
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You are committed to equality, diversity and inclusion.
You must have this sort of experience
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Changing frontline practice and systems: You have significant experience in leading behaviour, practice or policy changes within the youth work sector. You can show how these have been effective in delivering tangible change.
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Commissioning, or supporting the commissioning of, youth sector services, preferably in a role/setting specifically working with young people who are vulnerable to or involved in violence.
You might have this sort of experience:
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Crafting and delivering a strategy to get a new piece of evidence or guidance adopted within the youth sector.
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Behaviour change research experience.
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Working with other funders and commissioners of youth services, such as housing investment leads.
While it’s not a criterion, we’re especially interested to hear from applicants who have lived experience of youth violence.
It’s also important to us that the people we hire do not discriminate. We believe in being inclusive and giving everyone an equal chance to succeed. Applications are welcome from all regardless of age, sex, gender identity, disability, marriage or civil partnership, pregnancy and maternity, religion or belief, race, sexual orientation, transgender status or social economic background.
Hybrid Working Details
The office is based in Central London, but you don’t have to be.
Those living in London and within the 32 London Boroughs are expected to be in the office a minimum of 2 days per week. If you live outside of London and work remotely, you’ll be expected to work from the London office 2 days per month. As part of our commitment to flexible working, we will consider a range of options for the successful applicant. All options can be discussed at the interview stage.
To Apply
To apply, please send a CV and cover letter, and complete the monitoring form by click on the "Apply for this" button by Thursday 23rd April at 12pm (noon).
When applying for this role, please ensure that your cover letter can answer, within a maximum of 1000 words, the following questions:
1. Turning evidence into practice: We are keen to ensure that our Practice Guidance and tools are actively used by commissioners. This role requires building trusted relationships with local authority commissioners and other local funders to encourage evidence-based decision-making. Describe your experience influencing senior stakeholders to change practice or adopt a new approach?
2. Influencing commissioners: This role requires building trusted relationships with local authority commissioners and other local funders to encourage evidence-based decision making. Describe your experience influencing senior stakeholders to change practice or adopt a new approach?
3. Excellent project management: Will be critical to delivering the Practice Guidance programme and supporting adoption across the sector. Tell us about a complex project you have led from planning through to delivery and share what management tools aided you.
Interview process
This will be a one stage process, with interviews taking place the week commencing 4th May 2026.
PLEASE NOTE: We do not sponsor work permits, and you will be required to provide proof of your eligibility to work in the UK.
Benefits Include
• £1,000 professional development budget annually
• 28 days holiday plus Bank Holidays
• Four half days for volunteering activities
• Employee Assistance Programme – 24hr phone line for free confidential support
• Volunteering days - 4 half days per year
• Death in service - 4 times annual salary
• Flexible hours. Core office hours 10am – 4pm
• Financial support including travel and hardship loans
• Employer contributed pension of 5%
Personal Data
Your personal data will be shared for the purposes of the recruitment exercise. This includes our HR team, interviewers (who may include other partners in the project and independent advisors), relevant team managers and our IT service provider if access to the data is necessary for performance of their roles. We do not share your data with other third parties, unless your application for employment is successful and we make you an offer of employment. We will then share your data with former employers to obtain references for you. We do not transfer your data outside the European Economic Area.
We exist to prevent children and young people becoming involved in violence.
The client requests no contact from agencies or media sales.
Acorn Early Years Foundation is a charitable social enterprise providing high quality, inclusive, early years care and education. The organisation has grown organically over 36 years and now operates 18 day nurseries as well as out-of-school and holiday clubs, forest schools and nature kindergartens. It also offers an early years catering service, and training and consultancy. It aspires to be a thought leader within the early years sector, in modelling sustainable, ethical practices, and is steadily increasing its social impact.
Role
The role holder will work in the Central Support Team and provide essential analytical, research, and operational support across all sustainability workstreams. Reporting to the Sustainability Lead, the role holder will work closely with them to help develop and accelerate our organisation’s sustainability progress by developing methods to enable regular sustainability reporting, providing evidence-based insights, and proactively supporting continuous improvement in sustainability initiatives.
Responsibility
Key responsibilities include:
Data, Reporting & Measurement
- Develop and maintain monthly and quarterly sustainability dashboards covering energy, waste, water, travel, procurement, and other key metrics.
- Work with the Sustainability Lead to design and refine reporting templates, KPIs, and data collection processes.
- Input and validate data in the carbon accounting system on a monthly/quarterly basis.
- Support the preparation of carbon footprint reports, ESG disclosures, and compliance‑related submissions.
- Support with consistent, accurate tracking of sustainability performance across all sites.
- Improve the organisation’s scope of social impact data and its collection, to support annual reporting.
- Provide cross departmental assistance with data insights and data collection across the Central Support Team.
Research, Benchmarking & Evidence Gathering
- Conduct cost-benefit analyses to evaluate sustainable practices.
- Research suppliers, materials, technologies, and best practices to inform decision‑making.
- Prepare concise insights packs that help the Sustainability Lead make informed decisions.
Innovation & Continuous Improvement
- Identify emerging sustainability opportunities and approaches.
- Support pilot projects and help evaluate their outcomes.
- Contribute ideas that strengthen our long‑term sustainability strategy and operational performance.
Expectations
Essential:
- A passionate and driven approach toward driving sustainability within the organisation
- Ability to interpret data and communicate insights clearly in written and visual formats
- Advanced IT literacy
- Curiosity and initiative to learn new tools and systems
- Highly organised with good time-management skills and ability to work to multiple deadlines
- Strong attention to detail
Desirable
- Degree in Sustainability, Environmental Science, Sustainable Development, Environmental Management, or a related discipline
- Proven work experience within a similar role
- Understanding of core sustainability concepts such as climate change mitigation, carbon footprint, resource efficiency, circular economy, ESG principles and Sustainable Development Goals
- Awareness of current sustainability trends, technologies, and best practices
- An interest or experience in education or working with children would be beneficial, as it may support with the context of the work
Closing date for applications is Friday 17th April.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
CRM and Supporter Care Lead
37 hours per week.
Salary: £30,984
Treetops is entering one of the most exciting periods in its history.
With a bold new hospice strategy, we’re creating a future model of care that’s innovative, sustainable and centred around the people we support. This transformation will enable more nursing in our community and stronger end‑of‑life support across the UK. To help drive this forward, we’re investing in our Marketing Team.
We’re looking for a talented and proactive CRM and Supporter Care Lead to take ownership of our CRM system and elevate the way we engage with our supporters. You’ll play a vital role in ensuring every supporter feels valued, appreciated and connected to the impact they make.
Reporting directly to the Head of Marketing, you’ll be the charity’s go‑to expert for CRM and supporter care. You’ll champion data quality across all departments, shape supporter journeys, and set the standards that ensure Treetops delivers exceptional supporter experiences at every touchpoint.
This is a fantastic opportunity for a passionate, analytical professional to shape a role with real influence, putting Treetops at the forefront of supporter data and supporter care.
Key Responsibilities
· Take full ownership of the primary CRM database, ensuring it is used effectively and consistently across the organisation
· Lead on supporter data management, ensuring information is accurate, up to date and handled correctly by all departments
· Ensure the primary CRM holds all relevant supporter data from every source and database
· Champion supporter care at Treetops, setting standards that ensure supporters receive timely, meaningful and personalised communication
· Lead on supporter journeys, including thanking processes, ensuring they are well‑designed, functioning and regularly reviewed
What we’re looking for
An organised, analytical professional with excellent data skills and the confidence to lead our CRM and Supporter Care strategy. You’ll bring:
· Experience managing CRM databases
· Strong Excel skills, including data manipulation and transfer
· Experience developing supporter or customer relationships
· Experience handling and processing large datasets
· Knowledge of database queries, reports and imports
· The ability to communicate technical information clearly to non‑experts
How to apply
For an informal conversation about the role, contact Michael Younger, Head of Marketing, on 0 1 1 5 8 6 5 6 0 3 8.
Applications will be reviewed on a rolling basis, and shortlisted candidates will be invited to interview.
Treetops Hospice welcomes applications from all who meet the criteria, regardless of age, race, gender, disability, belief, sexual orientation or socio‑economic background.
Thank you for your interest in joining Treetops Hospice. Applicants must already have the legal right to work in the UK.
Ready to lead our CRM and supporter care strategy? Apply now by sending your CV and a standout cover letter — we’d love to hear from you.
Closing date: Friday 17 April 2026
The client requests no contact from agencies or media sales.
37 hours per week / Permanent / Monday - Friday, 09:00 - 17:00 / Hybrid working - a minimum of three days on site per week, with up to two days working from home.
YMCA DownsLink Group is the leading charity for children and young people across Sussex and Surrey. We offer safe homes, mental health support and trusted advice.
We believe that every child and young person has the right to be safe, heard and to shape their own future. We work alongside them to make that happen.
We are here for children and young people, many of whom face multiple challenges and need our support.
Our Values - we do what’s right, we work with heart, and we build real connections – guide us in all our actions.
The Impact and Improvement Team provides leadership on business improvement and assurance of service delivery - including quality, performance, and outcomes for children and young people. The team ensures that data and reporting meet statutory and regulatory compliance requirements, while also overseeing critical functions such as data protection, complaints, and whistleblowing.
The team is additionally responsible for driving the organisation’s digital transformation agenda. Through the work of the Digital Systems Project Manager and the Data & Performance Lead, the team leads strategic projects aimed at improving data quality and developing systems that support the needs of an increasingly digital organisation.
The Data and Systems Support Officer is an exciting new role created to help our colleagues access and use information with greater confidence and ease, enabling them to deliver the best possible services. By supporting colleagues across the organisation, this role will make data feel more approachable, reliable, and genuinely useful in day‑to‑day work.
You will play a key role in supporting data activity across the organisation, working closely with and learning from the Data & Performance Lead. They will contribute to essential reporting and analysis, offer practical support to non‑technical colleagues facing data challenges, and produce clear insight summaries for Deputies, Managers, and Heads of Service. The role includes a defined development pathway, with on‑the‑job learning and system‑administration training delivered by our system partners.
As our processes become increasingly digitalised, this role will strengthen resilience and flexibility within the data function. You will also provide vital internal administrative support for key systems, helping us respond more quickly to user requests and shape ongoing improvements across our digital and data landscape.
If you are enthusiastic about this opportunity but don’t meet every single requirement, we still encourage you to apply. Your skills and experiences may be more transferable than you think, and you could be exactly the person we’re looking for.
We are looking for a someone with a strong understanding of how data supports organisational performance and informs effective decision‑making. Along with a strong attention and a desire to learn analytics, system administration and digital tools in a supportive environment.
You will recognise the value of clear reporting and engaging visualisation in bringing information to life and be genuinely passionate about helping colleagues unlock the potential of digital tools.
You will already have excellent communication skills that enable you to work confidently with a wide range of internal stakeholders, many of whom may not have a technical background. Experience with data handling, reporting tools, Microsoft Excel, Power BI (or equivalent), Salesforce, and SharePoint would be highly advantageous.
CLOSING DATE: Friday 17 April 2026 at midnight.
PLEASE NOTE: We are unable to provide work permits or visa sponsorship for this role, so applicants must already have the right to live and work in the UK independently.
An inclusive workplace We are committed to policies and practices of equity, diversity, and inclusion and to supporting our people to make sure our culture is consistent with this commitment.
Accessibility If you require assistance or have questions regarding the application process, please do contact us.
YMCA DLG requires all staff and volunteers to be committed to safeguarding and promoting the welfare of children and young people, and to respond proactively to safeguarding concerns.
Successful applicants will undergo a thorough background screening process, conducted by an accredited third-party provider. This includes an Enhanced DBS check (with Children’s and Adults’ Barred Lists) as well as comprehensive reference and activity check.
Our mission is to help children and young people have a fair chance to be who they want to be.

The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Senior Data Manager
Bowel Cancer UK is the UK’s leading bowel cancer charity. We’re determined to save lives and improve the quality of life of everyone affected by bowel cancer. We support and fund targeted research, provide expert information and support to patients and their families, educate the public and professionals about the disease and campaign for early diagnosis and access to best treatment and care.
We currently have employees working across four nations in England, Wales, Scotland and Northern Ireland. Thanks to the generosity of our community, we’re in a privileged position to be able to deliver our ambitious new strategy, On a Mission. There are huge challenges facing bowel cancer patients across the UK and our community needs us now more than ever. We’re building a strong and united team to bring us closer to a world where nobody dies of bowel cancer.
Job Summary for Senior Data Manager
- A senior data leadership role sitting at the heart of the Data & IT function, reporting to the CFO and working in close partnership with the Senior IT Manager — with this role taking lead responsibility for all things data
- Own and lead the charity's data strategy, working collaboratively with senior leadership to shape a forward-looking, insight-driven organisation
- Take full ownership of CRM operations (Raiser's Edge NXT), driving adoption, optimisation and continuous improvement to ensure the charity is truly getting the most from the system — unlocking the data, trends and insight within it
- Hold overall responsibility for the Charity Automation Roadmap, driving systems integration and automation to reduce manual effort and improve data flows across the organisation
- Develop Power BI dashboards and reporting frameworks that bring data to life — putting actionable insight into the hands of teams across the organisation
- Build strong, collaborative relationships across fundraising, finance and operational teams — translating business needs into practical technology solutions
- Champion data quality, GDPR compliance and governance, embedding robust standards and processes organisation-wide
- Line manage and develop a small data team, with a coaching-focused approach to performance and growth
Safeguarding
Safeguarding is everyone's responsibility and at Bowel Cancer UK we are committed to safeguarding children, young people and vulnerable adults and we expect all staff and volunteers to share this commitment.
Successful candidates may be subject to either a satisfactory basic, standard or enhanced DBS check from the Disclosure and Barring Service (DBS) dependent upon the role.
Safeguarding is everyone's responsibility and at Bowel Cancer UK we are committed to safeguarding children, young people and vulnerable adults and we expect all staff and volunteers to share this commitment.
Successful candidates may be subject to either a satisfactory basic, standard or enhanced DBS check from the Disclosure and Barring Service (DBS) dependent upon the role.
We’re the UK’s leading bowel cancer charity. We’re determined to save lives and improve the quality of life of everyone affected by bowel cancer.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for a CRM & Data Officer to take ownership of HorseWorld’s supporter data and CRM system—ensuring it is accurate, compliant and actively enabling our fundraising to grow.
At HorseWorld, we believe in the power of horses to change lives.
For over 70 years, we’ve rescued, rehabilitated and rehomed horses, ponies and donkeys in need. Today, that work reaches further—through our Discovery programme, we partner rescued horses with children and young people who are struggling in mainstream education, helping them rebuild confidence, connection and a sense of possibility.
We are growing our impact, and with that comes the need for strong foundations.
Behind every donation, every supporter, every horse and every young person we reach, there is data we must be able to trust.
This role sits at the heart of that.
The Role
This is a pivotal role within our fundraising team. You will be the person who makes sure our systems work, our income is correctly recorded and reconciled, and our data is handled with care and integrity.
You will work closely with fundraising and finance colleagues, and with the CEO, to ensure that our data not only meets regulatory requirements, but supports better decisions, stronger relationships and increased income.
This is not just about maintaining data.
It’s about making it useful.
Key Responsibilities
CRM & Data Management
- Own and manage HorseWorld’s CRM system, ensuring data accuracy, integrity and usability
- Act as system administrator and lead on any future development or upgrades
- Produce reports and insights to support fundraising performance and decision-making
- Support colleagues to use the CRM effectively through guidance and training
Data Protection & Compliance
- Work with the CEO to ensure compliance with GDPR and relevant fundraising regulations
- Act as a key point of contact for data protection queries and audits
- Maintain clear processes, documentation and staff understanding of data responsibilities
Fundraising Operations & Financial Reconciliation
- Reconcile all fundraising income through the CRM with the Accounts team on a monthly basis
- Ensure all income streams (online platforms, standing orders, events, etc.) are accurately recorded and monitored
- Support fundraising activities and events with data and financial processes
Gift Aid
- Manage and improve Gift Aid processes to ensure efficiency and compliance
- Submit accurate monthly claims and maintain robust records
- Ensure readiness for HMRC inspection at all times
Lottery Administration
- Record and monitor lottery income
- Complete required returns to the Gambling Commission
- Ensure compliance with all relevant regulatory requirements
About You
You are someone who takes pride in getting things right.
You are naturally organised, detail-focused and comfortable working with data, systems and processes. You understand that accuracy matters—not just for compliance, but because it underpins trust, income and impact.
You are equally comfortable working independently and as part of a team, and you bring a practical, problem-solving mindset to your work.
You don’t just keep systems running—you look for ways to make them better.
Experience & Skills
Essential
- Experience working with CRM systems and managing data accurately and systematically
- Strong Excel and IT skills
- Experience in administrative roles involving finance and/or donor data
- Confidence in reconciling income and producing reports
- Ability to manage multiple priorities and meet deadlines
- Strong attention to detail and analytical thinking
Desirable
- Experience in a fundraising or charity environment
- Knowledge of Gift Aid and charity income processes
- Experience with Beacon CRM or similar systems
- Understanding of GDPR and data protection requirements
Personal Qualities
- Aligned with HorseWorld’s values: Caring, Collaborative, Proactive, Adaptable, Inclusive
- A collaborative team player who builds strong working relationships
- A proactive problem-solver with a “can do” attitude
- Comfortable taking ownership and working with minimal supervision
- Motivated by the impact of our work with horses and young people
Why This Role Matters
Every donation we receive, every supporter we engage, and every programme we deliver relies on data being accurate, compliant and usable.
In this role, your work will directly support:
- the growth of our fundraising income
- the strength of our supporter relationships
- and ultimately, the number of horses and young people we can help
It’s a role with real responsibility—and real impact.
The client requests no contact from agencies or media sales.
Global Canopy is a data-driven not for profit that targets the market forces destroying nature. We do this by improving transparency and accountability. We provide innovative open-access data, clear metrics, and actionable insights to leading companies, financial institutions, governments and campaigning organisations worldwide.
About the Role
We are looking for two full-time Researchers to join the Corporate Performance team on fixed-term contracts, one for seven months and the other for twelve months.
This role will be central to the Corporate Performance programme and strengthening our data. You will be responsible for carrying out thorough and detailed research and engagement on corporate performance, focusing on deforestation, ecosystem conversion and associated human rights abuses across a range of high-risk commodities and geographies. This work will bring greater accountability and transparency to companies and financial institutions exposed to deforestation, ecosystem conversion and associated human rights abuse risks.
You will be responsible for activities such as:
- Working with members of the Corporate Performance team and external consultants to complete assessments of companies and financial institutions on their commitments and reporting
- Locating, evaluating and cataloguing company and financial institution policies and other company-disclosed information (both qualitative and quantitative) relevant to their deforestation and human rights commitments
- Ensuring the data collected is accurate and reliable, and delivered to a high standard
- Collating and cleaning the data from the assessments ready to be presented on the website and for analysis
- Working with the team to identify novel insights emerging from the data
- Provide support to data users
- Supporting, and occasionally leading on, engagement with assessed entities
- Reviewing company and financial institutions comments on their finalised assessments, and working with other Researchers to respond accurately
- Engaging assessed entities on their assessments and areas for improvement
- Supporting wider research tasks, including methodology reviews, selection of entities for assessment, and team coordination
Other duties:
- Play an active role in Global Canopy’s ongoing development as a member of a small, dynamic team.
- Contribute to Global Canopy’s other activities as appropriate.
- Other duties commensurate with the post and as required.
About You
To be successful in this role, these are the things that will matter the most:
- Strong qualitative and quantitative analytical skills, with excellent attention to detail
- Clear and effective communication skills
- A commitment for data quality, accuracy and consistency
- A strong drive to contribute to our mission, and a passion for sustainability
- A collaborative mindset and experience working effectively in a team
- Excellent organisational skills and ability to manage multiple tasks
- Proactive and independent approach to managing own work
Essential behavioural competencies:
- Positive and proactive approach to work
- Flexible team player, while also able to work independently
- Ability to work to deadlines and manage competing priorities effectively and support others to do the same
Skills and experience:
- Qualitative and quantitative data collection, analysis and management
- Ability to apply methodologies to assess and evaluate data in practical contexts
- Experience with large, complex datasets, including data cleaning and processing
- Ability to distill complex data into clear, evidence-based insights and actionable findings
- Strong engagement and communication skills, with the ability to convey complex methodologies and research findings to non-expert audiences, both in writing and verbally
- Ability to problem solve and identify opportunities for improvement in existing systems, research approaches, and ways of working
- Confidence using relevant IT packages, e.g. Excel, Google Sheets
- Knowledge and experience of working on deforestation, human rights, supply chains, or ESG topics
Desirable
- Fluency in languages in addition to English are an advantage, in particular Portuguese
- Experience engaging corporate or financial institutions on topics relating to deforestation, sustainability, or ESG
- Knowledge and use of GIS, R-scripts, statistical testing/data analysis software would be an advantage.
- Interest in the human rights and social dimensions of commodity-driven deforestation and environmental degradation
Benefits
Salary: £32,000 per annum full time equivalent. This role sits within Band E on Global Canopy’s remuneration framework.
Nature of contract: Full-time, fixed-term (7 months and 12 months) You will be asked to confirm which contract you are interested in when submitting your application. We are a flexible employer and welcome candidates wishing to work flexibly.
Base: Our office is in Oxford. We offer hybrid working, with regular office attendance required for this role (details in role overview).
Holidays: 36 days (including bank/public holidays) for discretionary use across the annual leave year.
Pension: Employer pension contribution of 8%.
Healthcare cashback plan: Covering dental fees, eye-care, wellbeing, physiotherapy, chiropody and much more – for you and any children.
Employee Assistance Programme: Which provides free, confidential advice on personal and legal matters.
Other: Huge range of discounts and cashback deals at gyms, restaurants, holidays, and much more.
How to Apply
To apply for the position, please follow the links and submit an up-to date CV and covering letter.
The covering letter should explain your motivation for the role, and how your skills and experience fit the person specification. (Please no more than 1 side of A4).
All candidates are asked to complete an anonymous diversity monitoring form when they apply.
Right-to-work in the UK is required for this position.
The closing date for applications is Tuesday, 7 April at 9:00am BST. Interviews and written exercise assessments will be held virtually starting w/c 13 April. Depending on the volume of the applicant pool, we may begin the selection process with a first-round screening interview. We are looking for the successful candidates to start in May.
Applicant data will be managed in accordance with the candidate privacy policy available on our website.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Creative Land Trust secures permanent affordable workspace in London for artists and creatives. We connect property developers, government authorities and studio providers forging valuable new collaborations, facilitating placemaking and actively participating in the development of policy in both the property and arts sectors.
Founded by the Mayor of London with expertise from Outset Contemporary Art Fund, and additional funding from Arts Council England and Bloomberg Philanthropies, we use our extensive knowledge of how the property and arts sectors interact to provide a way for donors, developers and investors to contribute to arts and culture at a systemic, infrastructure level.
We measure our impact in terms of community interaction, social benefit, wellbeing and employment; engaging expert studio providers for day-to-day management.
We are actively seeking funding from new donors and long-term partnerships with property owners that will lead to more stable space for arts and culture, improving the opportunities for creative practises to thrive and for communities to become more connected. In return we contribute to place making and community cohesion.
We are a small team with big ambitions seeking an experienced and motivated finance director who will work closely with the Chief Executive Officer and other members of the team to ensure that the Creative Land Trust works efficiently and effectively, making the best use of all its assets. The post holder will manage and have responsibility for the oversight of financial systems, reporting and analysis, as well as acting as Company Secretary and leading the delivery of good governance. This is a senior role and the post holder will have influence at trustee and team levels.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Help shape services that reduce loneliness and support older people to stay connected to their communities.
A leadership role with real purpose, autonomy, and the opportunity to make a lasting difference.
Evergreen Care UK is a values-driven charity with a Christian ethos, supporting older people to live independently, reduce loneliness, and remain part of the communities around them.
We are looking for a Community Services Lead to oversee and develop our home support and community services across Bexley, Dartford and surrounding areas.
This is a varied and people-focused leadership role where you will lead through others—supporting Home Support Coordinators and the Events & Community Lead to deliver safe, high-quality, and person-centred services.
You will play an important role in shaping and strengthening services, ensuring they are consistent, responsive, and rooted in meaningful relationships with the people we support.
As a small organisation, we offer real responsibility and autonomy. You will have the opportunity to influence how services are delivered and developed, working closely with the CEO while maintaining clear ownership of your area.
This is a visible, community-based role, with a regular presence across services. You will build strong connections with staff, volunteers, and partners, helping to create services that are both impactful and sustainable.
This role would suit someone ready to step into a broader management role, further develop their leadership, or bring existing experience into a purposeful, community-based setting.
Key aspects of the role include:
- Leading and supporting coordinators to deliver safe, consistent, and high-quality services
- Ensuring strong safeguarding practice and overall service quality
- Building relationships with community partners to strengthen and grow services
- Supporting the effective integration of volunteers across services
- Using insight, feedback, and experience to improve and develop services over time
Why join Evergreen?
- Make a genuine and visible difference to people’s lives
- Work in a values-led organisation with a clear sense of purpose
- Have real ownership and autonomy in your role
- Be part of a supportive and committed team
- Benefit from flexible working within a 30-hour week (typically 10am–4pm)
We welcome applications from people of all backgrounds who are able to work in line with our values.
If you are looking for a role where you can combine leadership, purpose, and community impact, we would love to hear from you.
Evergreen Care UK plays a vital role in preventing loneliness and supporting independence among older people across Bexley and Dartford.
The client requests no contact from agencies or media sales.
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Salary: £50,331 gross per annum
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Location: London
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Contract Type: Indefinite
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Hours: Full Time
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First Interview Dates: Monday 13 April 2026
At ClientEarth, we use the power of the law to protect our planet. We are hiring an experienced Database and Insights Manager to lead our External Affairs Operations department’s data strategy, governance, reporting, and insight development to enable the External Affairs team to deliver its strategic objectives effectively and efficiently.
Meet your Manager
In this role, you will report to Ali Burr, ClientEarth’s Global Operations Lead (External Affairs). With over 10 years of international experience across higher education, international NGOs, and mission-driven organisations. Ali leads ClientEarth’s External Affairs Operations Teams, who work across the fundraising and communications teams to strengthen organisational efficiency, governance, and compliance, and to support teams in scaling their impact.
Before joining ClientEarth, Ali held senior operational roles in both international environmental rights organisations and NGOs.
Key Responsibilities
- Lead the management and continuous development of ClientEarth’s (CRM), overseeing supplier relationships and ensuring effective system performance.
- Oversee data management workflows across the External Affairs Department, ensuring accuracy, consistency and high data quality standards.
- Produce and enhance monthly insight reports, KPI dashboards, performance analysis, forecasts and audience insights to inform decision-making.
- Oversee regular data hygiene, reconciliation of CRM and Finance systems, and support audit requirements.
- Oversee, review and, as appropriate, sign–off on the work of line managed staff
See the job description (below) for a full list of duties for this role.
Skills, Knowledge and Expertise
- Significant experience in information and contact management in CRMs, ideally Raiser’s Edge (essential)
- Significant experience in designing and delivering KPI reporting, dashboards and data analysis to support income forecasting, performance monitoring and strategic planning (essential).
- Experience of working with finance teams and a strong working knowledge of financial processes including gift administration, income tracking, reconciliation and reporting (essential)
- Experience developing and integrating third party platforms (e.g API integrations, or tools like ImportOmatic, Importacular, Power Automate) with CRM systems. (essential)
- Experience of managing a small team or individual staff (essential)
- Core IT skills: able to use MS Office (particularly Excel), databases (e.g. Raisers’ Edge NXT; SharePoint) (essential)
See the job description (below) for a full list of duties for this role.
Benefits
Have a question about this job? Please visit our Careers site for advice on applying, FAQs, and more.
Flexible working: We are proud to be a Flexa accredited Employer. Visit our Flexa Employer page for more information on our approach to flexible working. Our flexible working policy allows our people the choice to decide to work from home/another location in the country where their contract of employment is issued for 80% of their month, with the other 20% of their month being office-based See our Benefits page for more as well as our flexible working FAQ.
ClientEarth values diversity and inclusion and the benefits this brings. We aim to appoint the most suitable candidate at all times and welcome applications from people from all different backgrounds. See our equity, diversity and inclusion journey page for more.
Please note that ClientEarth is only able to employ those who have the pre-existing legal right to work in the UK.
ClientEarth is not a law firm and does not provide legal advice or legal services to third parties.
Using the power of the law to protect life on Earth.


The client requests no contact from agencies or media sales.
About the Role
As our Supporter Experience Lead, you will take responsibility for delivering a programme of engaging, data-led fundraising campaigns across digital, telemarketing and direct mail channels. You’ll lead the planning and execution of key appeals—such as our Christmas campaign—ensuring powerful storytelling and supporter experiences that inspire action and deepen loyalty.
Working closely with the Head of Individual Giving and Supporter Care, you will review and optimise supporter journeys, identifying opportunities for personalisation, automation, and stronger stewardship. You’ll play a key role in shaping and developing our Regular Giving proposition and strengthening long-term supporter relationships.
You will also manage relationships with creative agencies, fundraising partners, and internal stakeholders to ensure campaigns run smoothly and deliver excellent results. With a strong focus on insight and evaluation, you’ll use data to inform decisions and drive continuous improvement.
This role includes line management of the Individual Giving Administrator, supporting their growth and contributing to a positive, high-performing team culture.
About You
We’re looking for someone who is:
- Experienced in Individual Giving, direct marketing, or supporter/customer engagement
- Skilled at managing campaigns from concept to delivery
- A confident communicator with strong stakeholder and agency management skills
- Comfortable working with data, insights, and CRM systems
- Organised, proactive and capable of driving forward multiple projects
- Passionate about delivering outstanding supporter experiences
You will be ready to step up, take ownership, and help shape the future of our Individual Giving programme.
What You’ll Bring
- Solid understanding of direct marketing principles and supporter journeys
- Experience managing campaigns across multiple channels
- Ability to analyse performance and use insights to guide decisions
- Knowledge of GDPR and best practice in supporter communications
- Collaborative working style and leadership capability
- Creative thinking alongside strong attention to detail
Why Join Us?
- Be part of a supportive, purpose-driven team
- Take ownership of high-profile campaigns and supporter journeys
- The chance to make a meaningful impact on those who support our fire and rescue services
Ready to apply?
If you’re passionate about driving our supporter engagement and helping us grow sustainable income for our fire and rescue services we’d love to hear from you!
To apply for the role, please submit a short CV and covering letter via our online recruitment portal.
Closing date: 12pm on 26 March 2026.
Please note that we reserve the right to close this role early should we receive a sufficient number of applications.
Due to the number of applications we receive, we are unable to provide feedback for applicants who are not shortlisted for interview. If you do not hear from us within two weeks of the closing date, please assume that your application was not successful on this occasion.

