Data and performance manager jobs

The Sutton Trust delivers a suite of high-impact programmes in partnership with top universities and employers, supporting young people to access competitive courses, apprenticeships, and careers in the UK’s leading professions. As Senior Programmes Officer for Marketing and Communications, you’ll play a key role in driving engagement and recruitment across our entire programmes portfolio. You’ll bring fresh ideas, take ownership of campaigns, and help shape how the Trust tells its story to the people we support.

This is a unique opportunity to shape the voice and reach of sector-leading programmes that transform the lives of young people from disadvantaged backgrounds across the UK.

We’re looking for a creative, digitally savvy marketing and communications professional with a passion for educational equality. This role offers the chance to lead on campaigns that span digital, print, and events - creating standout content for diverse audiences focused on students but including teachers, universities, parents, and alumni.

This role sits within the Programmes Directorate, working closely with a small, collaborative team of six led by the Head of Digital & University Access. You’ll be line managed by the Senior Programmes Manager: University Access and collaborate extensively with the central Communications Team.

Main duties

Marketing & Engagement

• With a strong audience focus, develop appropriate marketing strategies to support the recruitment of students to Sutton Trust programmes with Programme Managers
• Develop creative content ideas and tactics to target key audiences including creating engaging copy and visual assets for marketing campaigns, including digital content (e.g. email campaigns, social media) and physical collateral (e.g. posters, brochures)
• Create engaging copy and visual assets for marketing campaigns and programme
• Support the capture of content at selected Sutton Trust events, including photography, video, and stakeholder feedback, to enhance marketing assets and engagement strategies
• Lead on the creation or commissioning of programme collateral and marketing assets
• Coordinate stakeholder focus groups (e.g. students, parents, teachers, alumni) to evaluate and refine our marketing and comms strategies
• Work with the central communications team to highlight our programmes and alumni activity in wider Trust communications and the media

Digital, Web and Social Media

• Ensure all programme information is accurate and up to date across the Sutton Trust website and microsites.
• Lead the rebranding and redevelopment of programme microsites and marketing materials in line with brand guidelines and with support from the central communications team.
• Work closely with the Senior Digital Communications Officer and Head of Communications & Advocacy to ensure brand consistency and coordinated scheduling across digital and social channels.
• Manage, plan, and create impactful social media campaigns to support marketing and engagement, with an increasing focus on video content.
• Collaborate with Heads of Department and Programme Managers to produce blog content that supports outreach, partnerships, and engagement.

Data Analytics

• Use internal data systems (e.g. Salesforce, analytics dashboards) to assess campaign performance and inform future communications strategy.
• Regularly track key KPIs such as application conversion rates, social media engagement, and stakeholder reach.

Other

• Keep abreast of digital developments, providing expertise to the wider organisation
• Work with the team to suggest improvements to our marketing and communications strategy
• Other duties as necessary from time to time

Person Specification

We welcome applications from individuals who have experience in:

• Experience in marketing and communications planning, ideally in the education or non-profit sectors
• Experience developing content and campaigns targeted primarily at young people, while also engaging diverse stakeholders such as teachers, parents, and alumni.
• Demonstrated ability to use data and digital tools (e.g. Salesforce, Google Analytics, social media scheduling) to drive communications
• Strong copywriting, editing, and content design skills across print and digital
• Experience working with brand guidelines and delivering multi-channel campaigns
• Excellent verbal and written communication and strong analytical skills
• High degree of initiative and the ability to take responsibility for discrete projects and workstreams
• Personable, flexible and discreet; able to fit in to a small team

We are also looking for an individual who:

• Is sympathetic to the aims of the Trust and its mission to address educational disadvantage;
• Has knowledge and experience of the higher education and/or education sectors;
• Has excellent attention to detail;
• Has first-class interpersonal skills - a natural ambassador able to represent the Sutton Trust in a range of settings;
• Is eligible to work in the UK (see here for information about right to work)

Terms of Appointment

• Salary: £34,000 - £36,000 per annum
• Contract: Full time, Permanent
• Office location: The Sutton Trust, 9th Floor, Millbank Tower, 21-24 Millbank, London, SW1P 4QP. Our home working policy gives staff the option to work from home for up to 60% of the time, with approval from their line manager.
• Hours: The standard working hours are 9am to 5pm, Monday to Friday and may also be required to attend events / meetings outside of their normal working hours during weekday evenings and occasionally at weekends
• DBS check may be required

Interviews

Applications should reach us by midnight, Monday 26th May, with first round interviews held over Zoom on Tuesday, 3rd June, and second round interviews held at our London offices on Monday, 9th June.

Safeguarding statement

The Sutton Trust believes that a child, young person or vulnerable adult should never experience abuse of any kind. We all have a responsibility to promote the welfare of all children and young people and to keep them safe. Therefore all posts undergo a safer recruitment process, including but not limited to, disclosure of criminal records where necessary and eligibility to work in the UK. We have procedures in place to promote safeguarding and a safe culture at the Trust.

Are you a fundraiser looking for your next career move?

Great Ormond Street Hospital Charity (GOSH) are hiring for two Senior Fundraising Executives to join our direct dialogue team. One is a brand-new position and the other has come up following an internal move.

Our dialogue team work with a range of different agencies to deliver our face to face fundraising campaigns. These campaigns help fundraise to change children’s lives every single day. 

These roles are known internally as Senior Individual Giving Executive – Direct Dialogue.

Salary

The salary for this position is £36,654 per annum and we operate a hybrid working model of a minimum of 2 days per week in the office.

In line with our EDI strategy and Total Reward policy, we calculate our salaries based on benchmarking data across the charity sector. To ensure fairness for existing staff and new joiners, we do not offer salaries above the advertised rate.

Key Responsibilities

This is a varied role encompassing:

• Campaign management for rolling fundraising activities. 
• Defining campaign briefs and working closely with the Senior Management to deliver campaigns across door to door, private site, and street 
• Managing relationships with third party agencies. 
• Utilising data analytics to create reports and insights across all dialogue activity. 

Skills, Knowledge and Expertise

• Previous project management experience, ideally within fundraising. 
• Advanced Excel skills with the ability to do v-lookups, pivot tables and manipulate data. 
• Relationship management experience. 
• Ability to manage multiple projects simultaneously. 

Exrerience working within the charity sector is beneficial for this role, but not essential. 

About the role

As one of two Regional Programmes Manager, you’ll inspire and lead a team of Senior Programmes Officers and Kinship Family Workers to effectively deliver high quality support services for kinship families across Greater London, the South of England and the Midlands.

You’ll do this by working in close collaboration with local authority teams who have commissioned our services and other funders where appropriate.

You’ll have accountability and ownership for ensuring we deliver impactful services for kinship carers and that we meet targets for our commissioned services. Working collaboratively with our other managers in other services, you’ll ensure we’re delivering high impact programmes.

You’ll ensure your team have real clarity and direction on their role and responsibilities - encouraging curiosity, learning and solutions-focused thinking. As a leader in the organisation, you are a key model for the team.

Your team will deliver the following programmes:

• Kinship Connected – in-person one-to-one support and support groups in the community
• Kinship Reach – remote one-to-one support and virtual support groups
• Kinship Ready – online workshops to prepare new and prospective special guardians for their role, as well as wraparound one-to-one support (in one local authority)

You will also manage a new role of Grants Officer - London, funded by the Aviva Foundation.

As one of our deputy safeguarding leads, you’ll be part of our key safeguarding structure.  This means you’ll take ownership to make sure our people feel confident and well supported to demonstrate best practice and making sure safeguarding is everyone’s responsibility.

Key responsibilities include:

• Oversee the day-to-day running of programmes, supporting mostly home-based Senior Programmes Workers and Kinship Family Workers to ensure high quality, consistent and impactful programme delivery.

• Meet performance targets as directed.

• Create and keep developing processes and systems which support consistency across all programmes, ensuring good quality documentation and manualisation on Notion.so

• Develop quality assurance frameworks with other service managers and directors.

• Support your team to establish and deliver in-person and virtual peer support groups regionally and generate engagement with kinship carers.

• Line management and supervision of Senior Programmes Workers and Kinship Family Workers as required.

• Actively encourage personal development and support staff to deliver key targets and outcomes and ensure high levels of wellbeing.

• Work with the Director of Services and Digital, Head of Programmes and the Business Development team to develop proposals and present to local authorities to secure commissions.

• Manage the delivery of commissioned contracts through collaborative relationships with local authorities, ensuring targets are met.

• Manage the programmes and services within budget, in accordance with Kinship’s financial procedures and ensure the reporting of progress in line with funder requirements.

• Work actively and positively with other managers within Kinship to ensure sharing of best practice, problem solving, relevant connections and consistency of delivery across England and Wales.

• Act as a deputy safeguarding lead at Kinship

Essential requirements include:

• Substantial experience in managing a regional service or programme with high quality outputs (national experience desirable but not essential).
• Substantial experience of managing, developing and evaluating effective and innovative services for families experiencing crisis and experience in reaching ‘hidden communities’ and a commitment to equity, diversity and inclusion.
• Experience of leading and managing continuous improvement in changing contexts.
• Experience of governance and managing risk on high profile service delivery.
• Experience of ensuring that services are designed and led with user needs at the heart, ensuring that the voices of our kinship carers inform ongoing design and development of our programmes.
• High quality digital and data literacy and using technology to help us to be better in our processes. You’ll have to own Salesforce and be a massive champion for the team. You will be accountable for ensuring they use it well.
• Substantial experience of leading high-performing service teams including managing wellbeing, development and performance.

How to apply

In place of a cover letter, you will be asked to answer the following five questions, alongside providing your CV. Please keep your answers to a maximum of 250 words.

1. Tell us why you’re interested in working for Kinship in this role and what experience you bring that would make you successful? This is an opportunity to tell us about you, your experience and your values.
2. Please give an example where you have managed a successful regional programme or service (this could also be national). Please include scale, key performance indicators and outcome. What made it a success?
3. What makes you a great team manager? Give one example of how you have supported teams and individuals to flourish and one example when you have had to step in to address behaviour or performance issues. (This is an opportunity to share your enthusiasm for supporting others to develop and deliver to a high standard. You can share evidence of how your approach has worked and how you’ve tackled challenges and difficult conversations along the way).
4. Quality assurance and consistency is key to making sure our programmes deliver impact for our kinship carers. This includes ensuring your team are following processes, using our case management system effectively and have the tolls to do their role. Please describe how you would approach this at Kinship using a previous example.
5. In this role you will be a deputy safeguarding lead at Kinship. This is a key role, the lives of kinship carers are incredibly complex.  Give one example of a safeguarding situation that required your response in a previous role. Explain what your rationale and thought process was. How did you hold appropriate boundaries and progress actions to effectively safeguard vulnerable children and adults?

Key Dates

• Application deadline:      Friday 9th May, 10pm
• First interview: Online – Tuesday 6 May
• Second interview: In person (Vauxhall, London) – Tuesday 13 May (travel expenses covered if required)

About Kinship

We are Kinship. The leading kinship care charity in England and Wales. We’re here for kinship carers – friends or family who step up to raise a child when their parents aren’t able to.

We are made by and for our community of kinship carers. Like family, relationships run deep. And we hear their experiences; for too long they have been isolated without the help they need.

We support, advise and inform kinship carers. Connecting them so they feel empowered. Because a child needs the love and warmth of a thriving family.

We develop research, campaigns and policy solutions. Creating positive change across society. Because for kinship families, love alone is not enough.

Through our work we harness frustrations to fuel passion for change. And tough experiences to inspire ideas that transform lives.

And as we see momentum building, we keep using evidence to demonstrate the value of kinship care. Helping kinship carers navigate challenging circumstances. Believing in a child’s potential.

Join us. Together, let’s commit to change for kinship families.

Are you passionate about making a tangible difference in your community through innovative digital strategies?
 
Marketing Manager (Digital Fundraising Focus)
Salary: Circa £36,500 - £41,200
Charity: Community based
Hours: 5 days (1FTE) or 4 days (.8FTE) per week (flexible arrangements available)
Contract: Permanent
Location: Hybrid (London Borough of Brent and homeworking)
 
As the Marketing Manager you will lead this charity’s individual donor engagement, acquisition, and retention, aligning with fundraising targets. This role is ideal for an experienced Marketing Manager who resonates with their mission. The role focuses on developing digital marketing and donor management systems, providing strategic oversight of external communications.
 
Key Responsibilities

• Digital Marketing: Develop and implement a ‘test and learn’ digital marketing strategy targeting individual donors. Manage the CRM system for tracking and profiling supporters. Lead digital marketing campaigns, ensuring compliance with data protection regulations.
• Wider Marketing: Support broader marketing campaigns, establish media relationships, and promote digital and in-person events. Collaborate across teams to align digital marketing initiatives with organisational goals.
• Donor Engagement: Enhance donor engagement strategies to maximise retention and growth. Develop personalised communication plans and follow-up procedures.
• Content Strategy: Create and implement content strategies that align with their mission and resonate with the target audience. Oversee the development of digital and print materials.
• Performance Metrics: Monitor and report on the effectiveness of marketing campaigns, using insights to optimise strategies.

Person Specification

• Proven experience in digital marketing and fundraising.
• Planning, organisational, and people skills.
• Proficiency in CRM systems, email marketing (Mailchimp), social media management, and data compliance (GDPR).
• Ability to craft emotionally resonant messaging and manage content calendars.
• Exceptional analytical skills with a track record of using data to drive marketing decisions.
• Project management skills, with the ability to manage multiple projects simultaneously.
• Candidates from outside the non-profit sector are welcome, provided they demonstrate relevant skills and experience

Looking for your next big challenge? Want to see your ideas come to life? This could be it. Apply now.

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

Care & Repair in Powys is a Community Benefit Society with charitable purposes.  We are seeking a Service Delivery Manager to join our small and friendly team.  The post holder will use their management and organisational experience and skills to ensure that the agency continues to deliver high quality, cost effective small, medium and large home adaptations enabling older and disabled people to remain at home in comfort and security.

The post holder will line manage the technical, practical services and administrative teams, ensuring that Health and Safety requirements are fully met.

The post is for 21 hours per week (0.6FTE), on a hybrid contract.  A minimum of 60% of hours is expected at the Newtown based office, with the remainder being available as home working.

Please refer to the job description and person specification requirements in your application.

Examples of our work can be viewed here:

https://youtu.be/CNauWJzbSbg

https://youtu.be/qNCFgK_qoTc

https://youtu.be/yQ3_QfoN0lE

Care & Repair in Powys is a subsidiary of the Barcud Group.

In this exciting new role, we are looking for a passionate and ambitious HR Manager to join our team and help us to enhance our team’s performance and wellbeing, our values-led culture, and further enhance our diversity and inclusion.

In this stand-alone role, you will work with the Director of Finance & Operations (DFO) to oversee all aspects of HR practices and processes. You will ensure compliance with employment law, and that all our HR policies, processes, and systems are up to date, simple and well-understood.

You will lead the day-to-day HR function providing support to staff across all areas of HR. This will include managing all our HR systems, providing expert advice and guidance to staff, and overseeing each employee's journey from induction to exit.

You will implement talent retention strategies and ensure Switchback is a fulfilling place to work with a real sense of belonging in the team.

Oversee all recruitment processes focusing on supporting applicants and staff to have the best experience.

You will be passionate about the idea of helping others to be their best and putting in place systems and processes to make that possible. You will be excited about making significant contributions to developing our HR practice and processes.

Above all, you’ll be passionate about Switchback’s purpose and values, and keen to join an organisation that wants to support young men make real, lasting change through front-line work and big ambitions to transform the system.

Are you a highly organised and reliable finance professional with experience in the charity sector? Do you have a passion for supporting impactful work and ensuring financial sustainability? If so, we’d love to hear from you!

The Florrie is seeking a Finance Officer to join our team and play a key role in managing the day-to-day finances of our vibrant organisation. As a Grade II listed Victorian building at the heart of Liverpool for over 130 years, The Florrie has a rich history of serving as a social, cultural, educational, and charitable hub for the people of South Liverpool. With a refreshed organisational structure and exciting plans for the future, we are looking for someone who can help maintain financial strength to support both our charity and commercial activities.

For more information on this role please find the full job pack attached.

Key Responsibilities

• Oversee day-to-day financial operations, maintaining accurate records for both charity and trading activities.

• Manage payroll, process payments, and handle VAT, Gift Aid, and bank payments in collaboration with the Chief Operations Manager.

• Monitor expenditure across all projects, ensuring financial efficiency and preparing financial reports for the CEO and Trustees.

• Lead the preparation of the annual budget, review spending, and provide financial advice on risks and obligations.

• Ensure compliance with governance and financial best practices, including managing bank reconciliations and petty cash.

• Develop and implement finance policies, systems, and internal controls in alignment with the charity’s strategic direction.

• Support fundraising efforts by managing budgets for events, grants, and donor campaigns, and assisting with financial reporting for funders.

Essential Requirements

• Fully qualified accountant with experience in the charity sector.

• Strong communicator, able to present financial information to the Board and external partners.

• Skilled in budget planning, financial strategy, and operational finance management.

• Passionate about supporting charitable missions and contributing to the success of a historic organisation.

Benefits

The Florrie is a much-loved community hub with a proud history. When you join our team, you’ll be part of a passionate, down-to-earth team that values collaboration, creativity, and community. 

In return, we offer:

• Pension scheme

• Discount in our on-site cafe

• On-site parking

• Development and training

• Access to free wellbeing activities such as yoga, keep fit, walking group, gardening

If you’re ready to take on a meaningful role where your skills will make a difference, apply today!

About Us
The Microbiology Society is a membership charity for scientists interested in microbes, their effects and their practical uses. It is one of the largest microbiology societies in Europe with a worldwide membership based in universities, industry, hospitals, research institutes and schools.

Our members have a unique depth and breadth of knowledge about the discipline. The Society’s role is to help unlock and harness the potential of that knowledge.

Our commitment to anyone who studies microbes is “whoever you are, wherever you are, we will amplify your voice”.

Read more about our Mission and Values on our website.

“We are interested in every candidate who is eligible to work in the United Kingdom. However, we are not able to sponsor visas.”

About You
The Policy and Engagement Manager is responsible for the development, delivery and evaluation of the Society’s growing policy and engagement programme.

This role will report to the Head of Engagement and Storytelling, with managerial responsibilties for the Policy and Engagement Officer, and will have responsibility for leading the development and coordination of key strategic policy and engagement activities, including progressing external scientific and higher education policy for the Society and promoting the importance of engaging in policy-making to members of the Society.

Suitable candidates will have experience in developing evidence-based policy, including in research, innovation and higher education policy. They will also have excellent communication and organisational skills, and the ability to manage and build effective relationships with key stakeholders engaging in the Society’s activities.

Please note that the organisation operates a hybrid working policy.

For more information about the Society, please visit our website.

Our generous benefits package includes;
• Flexible working hours
• Highly competitive salaries with an annual cost of living increase
• 23 days holiday + eight bank holidays and three additional days over the Christmas break
• 10% employer pension contribution
• Life insurance including free (health and wellbeing) employee support services
• Enhanced maternity pay to include 26 weeks of fully paid maternity leave and 13 weeks of statutory maternity pay
• Enhanced Adoption pay to include 26 weeks of fully paid adoption leave and 13 weeks of statutory adoption pay
• Season Ticket Loan Scheme
• Cycle to Work Scheme
• £50 contribution towards eye care

To Apply

Please attach your CV and Cover Letter.

Please note that only shortlisted candidates will be contacted.

Closing date: 15th May 2025.

It is important that you DO NOT include your Personal Information i.e. name and contact details in your CV or Cover Letter. This is because the Microbiology Society is an equal opportunities employer and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, or age. We value, promote, and seek diversity.

The Society also takes the security of your data seriously. It has internal policies and controls in place to ensure that your data is not lost, accidentally destroyed, misused, or disclosed, and is not accessed except by our employees in the proper performance of their duties.

Please note that due to limited resources it is not possible for the Society to acknowledge receipt of applications. If you do not hear from us within two weeks of the closing date, please assume that your application has been unsuccessful on this occasion.

Our Adventure Playground Manager plays an integral role within our Children, Young People and Families team, supporting our Head of Service to create inspiring, high quality and child focused youth and play services. The work of the Children, Young People and Families team is diverse, and service includes after-school and weekend adventure play, school play sessions, mentoring, holiday activities and youth leadership programmes.

Tulse Hill Adventure Playground is at the centre of our Children, Young People and Families service, and you will have solid experience working in an Adventure Playground, or similar outdoor setting, as you will hold managerial responsibility of the site and resources ensuring that the environment meets the needs of all the children who use it and to enable children to obtain the full benefit of the playground and its facilities.

As a strong and inspiring manager you will lead a team of play practitioners to deliver a range of dynamic, exciting, and meaningful services, ensuring the children who need them most are supported to play, develop, and thrive. You will take both an ambitious, organised, yet hands on approach to your management of the service - we are a small but dynamic team and truly believe services are best when all are involved, from management to practitioners. You will bring enthusiasm and passion to ensure an exceptional service for the children and young people we work with.

You will champion the role that adventure play services play in supporting children and young people to thrive and be an advocate for partnership working, building relationships with parents, schools and other local organisations, to maximise use of the Adventure Playground and the range of services we provide. A strong understanding of how the service sits within the wider work of the organisation and building strong relationships internally and externally is essential to the role.

You will be joining the organisation at a very exciting time as we are just about to undertake a large scale rebuild of the outdoor adventure play structures which will be completed this summer - creating a new and exciting environment for children and young people to play. This will include a range of challenging play structures, a wildlife garden, growing area and outdoor kitchen, along with a small animal enclosure.

Employee Benefits
• 35 days annual leave (inclusive of bank holidays and 3 Christmas days) rising by 1 day each year
after 2 years’ service (capped at an additional 8 days)
• Enhanced maternity/paternity/adoption leave after 2 years’ service
• Save money off a new bike with the Cycle to Work scheme
• Up to 7% contribution to the staff pension scheme
• 24/7 Employee Support Line
• Clear pay structure with yearly increments (based on performance)
• Annual Staff away day
• Premium eye-care vouchers through Specsavers and season ticket loans

This is an important and interesting role with Vision North Somerset.  You will get to be hands on with our service users who are visually and/or hearing impaired. You will work with our amazing volunteers, both current and new, training them and managing them to provide services to help reduce social isolation and to build confidence.  You will also manage our Peer Support Service which currently includes telephone support groups and a befriending service.  There are 4 HUBS around the county that meet monthly and we hope to develop more.

£42,000 per annum
Full time – 35 hours per week
12-Month Contract
Location: Hybrid – Minimum 2 days per week in Head Office in Cheam, Surrey (Tuesday is a set office day)

Our client can’t always prevent the tricky, stressful, sad stuff from happening. But when it does happen, they help current, former and retired civil servants get the best support. Join them as they embark on the next phase of their strategy to ensure they can be there when people need them the most.

It's an exciting time to join their organisation – they are growing and our ambition is to grow faster over the coming 5 years. This role will work as part of a Charity that is working to embed itself back into the heart of the UK Civil Service. You will work with interesting and skilled people both in the Charity and in the UK Civil Service.

They need an ambitious Communications Manager to help them get there! This is a key role in supporting the delivery of their overall communications strategy and annual communications plans. In this role, you will help them to increase awareness, grow participation and drive long-term loyalty within their community, so they can continue to be there when people need them.

The Communications Manager will be working with colleagues across the organisation, while also managing communications contacts across their priority areas and employers within our community. This role will be servicing multiple stakeholders and diverse strands of work simultaneously, whilst delivering on target and on time.

This is a pivotal project management role, working closely with the Head of Communications and three Communications Coordinator colleagues. You will be demonstrating your experience as a sound all-around digital marcoms expert. You are savvy in campaign delivery skills, working with various communication channels, with a track record of delivering outcomes with and via your team.

They are looking for a successful communications professional, preferably with significant experience in the charity/ not-for-profit sector who has managed communications functions and campaign delivery with breadth, context and scale.

To be successful in this role, you'll ideally have at least 5 years’ experience working in a similar communications role, with at least three of those managing and developing multiple marcoms campaign delivery. You’ll be experienced in delivering and coordinating income generation campaigns, CRM data management, website and digital development, as well as monitoring and reporting on digital performance.

In return, they can offer you excellent benefits including a health cash plan, Headspace, life assurance, excellent pension, generous annual leave, birthday leave, and interest free loans for season tickets and their cycle to work scheme.

To apply, please submit your CV and a covering letter that states why you would be suitable for this role. The closing date for applications is 5pm on 12 May 2025. Interviews will be held online on 22 and 23 May. Second stage interviews to be held the week after. Please let them know in your covering letter if either of these dates would be difficult for you or if you need any adjustments to enable you to perform to your best at interview. No agencies, please.

Our client is committed to building and developing a workforce which reflects the diversity of the civil service community that they support. They seek to ensure all job applications are treated fairly, with respect and without bias and they encourage applications from suitably experienced candidates regardless of sex, race, disability, age, sexual orientation, gender identity, religion or belief, or any other factor.
 
You may have experience of the following: Senior Communications Officer, Communications Lead, Digital Communications Manager, Campaigns and Communications Manager, Strategic Communications Manager, Marketing and Communications Manager, Communications Program Manager, Public Relations and Communications Manager, Content and Communications Manager, Engagement and Communications Manager, etc.
 
REF- 221 060

Senior Communications Manager

Salary: up to £45k 

Term: Permanent 

Line manager: Head of Policy and Advocacy 

Background:

Our vision is a world where data is at the heart of understanding and decision-making 

Founded in 1834, the Royal Statistical Society (RSS) is one of the world’s leading organisations advocating for the importance of statistics and data. We’re a professional body for all statisticians and data scientists – wherever they may live. 

We have more than 12,000 individual members in the UK and across the world. As a charity, we advocate for the key role of statistics and data in society, and work to ensure that policy formulation and decision making are informed by evidence for the public good. 

The membership of the Royal Statistical Society (RSS) constitutes a preeminent source of statistical expertise. Members work with RSS staff to support our work across areas such as policy development, education, training, statistical communication, and statistical literacy. Communicating what we do is important to ensure that our work has impact, and that our members are informed. 

Job Purpose:

The main purpose of this role is to lead and coordinate communications activities across the Society’s policy and external affairs activities, ensuring that our work is communicated strategically and visible to appropriate audiences.

Key responsibilities:

Understanding opportunities and the changing external environment  

• Develop our understanding of the preferences and needs of our key internal and external audiences to better align our policy and external affairs communications to those preferences and needs. 
• Monitor and respond to emerging trends to ensure our communications channels and content for policy and external affairs remain timely and relevant.
• Build a network of key contacts across critical and adjacent organisations to maximise potential routes into influencing decision-making and make the best use of resources through collaborative working. 

Development of strategies and plans

• Lead on strategic communication of the Society’s campaign priorities
• Contribute to the development of the Society’s communications strategy across media, social media and communications planning.
• Work closely with colleagues across the organisation to maximise the communications value of the Society’s key policy and external affairs outputs and activities.
• Contribute to costed plans for communications campaigns that meet key strategic goals and include monitoring for impact.

Media relations

• Lead on the Society’s media relations work – proactively identify and exploit appropriate media opportunities to promote campaign priorities, drafting media statements and managing launches and announcements.
• Develop and maintain relationships with journalists across our key topic areas and respond to press queries. 
• Expertly advise, assist and brief the Society’s key spokespeople in respect of media relations issues and opportunities. 
• Manage, and develop the Society’s statistical ambassador scheme, supporting individuals and ensuring we have a pipeline of spokespeople that reflects the diversity of the data professions.

Content creation and editorial

• Develop communications content including blogs, press statements, posts and thought pieces to communicate our campaigns and policy work. 
• Contribute to the operation of the Society’s social media accounts, working with wider staff to ensure we are reflecting the breadth of the Society’s activities across the various platforms.
• Produce write-ups of events and roundtables.

External affairs

• Work with the CEO and Head of Policy and Advocacy to identify and develop relationships with external stakeholders, both UK-based and international and across government, civil society, academia and business, acting as a convenor, trusted advisor and critical friend. 
• Lead on the Society’s statistical excellence awards programme, including developing and maintaining relationships with awards sponsors to ensure the awards are both impactful and financially sustainable.
• Lead on the planning and delivery of policy focused events 
• Support the publication, launch and dissemination of relevant outputs across the policy team, and work with colleagues to ensure relevant and timely and communication of policy positions to support policy and advocacy objectives. 
• Maintain a database of relevant stakeholders.

Management

• Monitor and report on progress and performance against targets. 
• Project manage campaigns, external affairs and communications activities, ensuring that work is appropriate, of high quality, and sufficient volume to maintain presence and reputation. 
• Manage the budget for the communications function.

Interfaces with other teams and groups 

• Contribute to a cross-RSS communications group to share comms plans and outputs and identify opportunities for synergy and collaboration. 
• Provide support to key Society groups, for example the Campaigns Advisory Group. 
• Work with staff responsible for business development to pursue sponsorship opportunities where appropriate. 
• Engage with teams across the organisation to identify comms opportunities to advance our campaign priorities.

Person Specification

• Significant relevant experience in media relations and external affairs 
• Excellent written / oral communication skills, including writing, editing, sub-editing and proofreading 
• Excellent organisation, project and budget management skills
• Ability to work effectively, managing multiple projects and deadlines and reprioritising and achieving results in a changing environment.
• Ability to work on own initiative, escalating issues where appropriate. 
• Experience organising events in a policy context 
• Strong interpersonal skills: ability to persuade, inspire, influence, achieve results through others. 
• Collaborative team worker: proven ability to work efficiently and effectively with colleagues, committees, volunteers, and people with a wide range of perspectives, and to foster consensus. 
• Ability to establish and develop an extensive network of external contacts in the industry.
• Work closely with members of the Society who provide expert support on a voluntary basis including the President and Vice-President for External Affairs.

Desirable

• Interest in or experience of statistics, research, or other aspects of the Society’s work 
• Familiarity with developments within data science, statistics, machine learning, AI and related subject areas. 
• Experience working with volunteers. 
• Scientific background or experience. 

Working for the RSS

Pension and benefits

Our defined contribution pension scheme can be joined after three months in post. Your contributions of up to 8% of salary will be double matched by the Society (making a maximum contribution by the Society of 16%). A training budget, season ticket loan, cycle to work scheme and employee assistance programme are also available. 

Location

The RSS office is in central London. We offer flexible working arrangements, and this is a hybrid role with a minimum two days a week working in the office. In person attendance for certain meeting is required, including all-staff / team meetings and governance / committee meetings that take place in person. Limited travel within the UK and internationally may be required.

Working hours

35 per week full-time. Applications for job shares, part-time and flexible working will also be considered. The post-holder will be the point of contact for any out-of-office hours press queries. 

Holidays

25 days per annum, plus bank holidays and an additional shut down between Christmas and New Year. 

Probation

This post is subject to a six-month probation period.

How to apply:

Applications should be sent to via email and be in the form of a supporting statement telling us:  

• Why you should be considered for the role and how it fits with your career
• How your skills and experience align with the person specification  

Please also send us your CV.

Note that applications by CV-only will not be considered. We may arrange interviews before the deadline has passed. Any questions about the role should also be sent via email. If you are interested in applying but cannot do so until nearer the deadline, please email us to register your interest. 

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