The role

Crohn’s & Colitis UK raised over £6 million this year. Our Supporter Engagement Team provides exemplary customer care to every donor, fundraiser, member and supporter, ensuring that they feel valued and are thanked in an innovative, tailored and appropriate way. As we continue to grow our income our customer care processes will become increasingly important. Stewardship of our growing community will be vital to our success as we keep donors, fundraisers and members engaged in our work and motivated to continue to support us.

Your role will be to engage and inspire through the provision of the highest-quality supporter journeys. You will be creative and innovative in delivering tailored stewardship to encourage repeat support and commitment from members of our community. Your supporter engagement activities are integral to achieving our strategic Income Generation priorities, including raising funds from supporters through exceptional standards of customer care, using high quality information, continuous learning and the development of our supporter care services. As a team manager, you will develop and implement excellent internal processes to ensure supporter stewardship and donor management is robust, consistent and of the highest quality.

About you

You will: 

• be a talented, experienced supporter care professional, adept at building strong relationships fast.
• have the ability to multi-task, be organised, diplomatic, and value collaboration with colleagues and connection with supporters.
• be an experienced manager with the ability to mentor and coach your team.
• be familiar with developing motivational communications via letter, email, social media and telephone in order to inspire and engage audiences.
• have experience of implementing highly impactful stewardship techniques.   

If you like the sound of this position and think you have what we are looking for then it would be great to hear from you.

The future

The charity is at a really exciting point. We are in excellent financial health and moving to a new strategy which will give you the chance to put a personal stamp on the actions we are taking to improve the quality of life for people with Crohn’s and Colitis. 

Leap Confronting Conflict is looking for a Data Officer to manage the collection and storage of data across the organisation. This role is essential to the success of the organisation, through creating and maintaining databases across our delivery data and organisational contacts. The role will be key in maximising efficiency and ensuring accuracy of our data, supporting our assessment of impact and cross organisational working. The role may be involved in system change projects that work to improve our efficiency as an organisation.

Leap has recently invested in a Salesforce redevelopment project and this will be an opportunity to continue the work in this area and ensure that Salesforce is fit for purpose.

This is a permanent part time role of 28 hours per week and will be managed by Leap’s Impact Manager. It will interact with staff, trainers and trustees as well as with external evaluators and funders as is relevant to the collecting and sharing of data on Leap’s work and impact.

We’re an award-winning charity that runs local learning centres in the heart of communities where the young people we support live. Our centres provide an innovative education programme which includes practical learning support and motivational and confidence-building activities for children and young people aged 7-18. Our aim is to inspire students from the least advantaged neighbourhoods to broaden their horizons and achieve their full potential. We currently have 35 centres and extension projects across England and Scotland, with ambitious plans to scale-up our provision further over the coming years.

We’re looking for a Data and Impact Officer to join us to work closely with our Head of Data and Impact and Data and Impact Manager. The role will include managing our database, helping develop how we measure the impact of our programmes, and producing reports for different audiences including staff members delivering the IntoUniversity programme in our centres. As part of a small team, you’ll be involved in impact projects and providing key data support from the start.

Full training in Excel, Salesforce and data analysis will be provided by the charity’s experts. Prior experience in these areas is not essential, as long as you are a quick learner who is keen to develop your skills. The role is busy and fast-paced. You’ll be meticulous, organised and work to high standards, with a sharp eye for detail. You will enjoy problem solving, have the ability to produce well-presented documentation and be pro-active in helping us to improve and innovate.

As a charity with social mobility as its core objective, IntoUniversity is wholly committed to equality of opportunity. We work with children and young people from a diverse range of backgrounds, and we believe that our staff team should be similarly diverse and representative. The more inclusive we are, the better our work will be, and we recognise that we have much more to do in this regard. We are committed to building a culture where students, staff and volunteers are valued for the unique people they are. We therefore encourage applications from candidates from as wide a range as possible of ethnic, cultural and social backgrounds. In particular, we actively and warmly welcome applications from Black, Asian and minority ethnic candidates and candidates with a disability as they are currently under-represented within IntoUniversity.

Our Data Systems Manager will lead and drive our work in developing the technical and data architecture and integration platform for our data warehouse.  This is a senior role that includes our technical strategy as well as our data capture systems, but like all our senior roles, it is still very hands-on. No two days will be the same in this varied role covering our data warehousing techniques (such as ETL, database design, data cleansing, data quality control, role based access control) and languages and tools focused on data management and analysis (such as SQL and stored procedures, C#, MySQL).

You will enjoy solving challenging data and technical problems to deliver high quality work to fixed deadlines. You will feel comfortable working both independently and in guiding team members, communicating clearly and efficiently in a fast-paced and developing environment. Ideally, you will have come from the healthcare or pharmaceutical industry, or have a strong understanding of health data management.

About us

We are a small organisation with a big reach.  We work closely with our three parent organisations: Crohn’s & Colitis UK, the British Society of Gastroenterology and the Royal College of Physicians.  We work directly with hospitals, doctors and nurses across the UK; with drug studies, with the NHS, as well as with key Universities in the fields of biostatistics and data analytics. 

There are approx. 500,000 people in the UK with inflammatory bowel disease (IBD) such as Crohn’s disease and ulcerative colitis.  We collect and analyse data from people with IBD nationally and are leaders in the fast-moving and exciting area of IBD health data. Our goal is to improve understanding of the care of people with IBD and their treatments and to facilitate research. These are lifelong diseases which can be debilitating, difficult to manage and are still not well understood.

By joining us you will become part of a dynamic and close team of people working to make a difference to the lives of people affected by inflammatory bowel disease.  We're committed to ensuring a positive, invigorating and fun working culture and a home working – life balance approach to work, including hybrid working and flexible hours. Our staff have been working primarily at home during the pandemic, and we are looking to make hybrid working the standard.  We also know that it is important to come together as an organisation, and we are fortunate to be able to meet regularly at our associated organisations which are based at Regent’s Park in London. Our main office is at Epsom, about 30mins by train from London.

The work we do is hard work but deeply rewarding.  Above all this is for people who want a job that is far more than ‘just a job’.  Working for the IBD Registry team means you can make a real difference to the lives of people with inflammatory bowel disease. 

Details and how to apply

This is a permanent role for 3 days/week (or could be extended to 4 days/week for a candidate with the right skills mix) and offering a salary between £42,000 - £50,000 FTE depending on relevant skills and experience. 

To apply for this position, please see our website first for full details including the Role Pack.  We'll need your CV and a covering letter - please see the Role Pack for full details of what's needed here.  We expect to interview within two weeks of the closing date.  If you think that this could be the role for you, we really want to hear from you! If you need to ask us some questions before applying, you can do this by emailing us (see our website)

The closing date for applications for this role is Sunday 16th January 2022 at midnight.

World Horse Welfare is an international charity that improves the lives of horses in the UK and around the world through education, campaigning, and hands-on care.

We are looking to recruit a full time Senior Data Officer to join our fundraising team and manage our data processing and customer services function.  You will be responsible for the daily line management of three direct reports.  Two Customer Services Administrators who are required to deliver excellent support and customer service to our supporters and maintain the accuracy and integrity of our supporter database.  The Fundraising Data Analyst who provides reliable, timely and qualitative information and reports to the fundraising team and other departments across the charity.

You will work in conjunction with the Director of Fundraising to produce detailed process plans to support our donor stewardship programme and identify patterns and trends in our supporter’s behaviour utilising our fundraising systems. You will also be responsible for the management of the processing of all charity income and provide routine management reports as required.

The role is permanent full time and is based within our head office in Snetterton; there is the option of home working on occasion.

The successful candidate will have a proven track record of team management and ideally will have worked in a fundraising or marketing environment.  You will have a broad understanding and working knowledge of CRM systems.  The ability to enhance fundraising activities would be advantageous.  You must be capable of working well under pressure and have excellent interpersonal skills, with the ability to communicate with people at all levels.  We are looking for an individual who is an excellent team leader, can prioritise their workload whilst being flexible in their approach.

World Horse Welfare takes great pride in being realistic, compassionate and forward-thinking and the successful applicant will be expected to share these values.

Currently working from home

UNICEF ensures more of the world’s children are vaccinated, educated and protected than any other organisation. We have done more to influence laws and policies to help protect children than anyone else. We get things done. And we’re not going to stop until the world is a safe place for all our children.

This is a great opportunity to join the UK Committee for UNICEF (UNICEF UK) as a Supporter Care Assistant. You will be joining a dedicated team that provides the highest level of supporter care service and helps expand relationships by responding to enquiries received through a range of contact channels.

As the first point of contact for both our supporters and members of the public, this role requires you to ‘think with your head’ and ‘act with your heart’ to ensure the very best experiences for all those who contact and engage with us.

You will have previously worked in a customer contact environment, using a variety of communication methods, including social media, and have used databases. You will also be able to work effectively and cooperatively as part of a team, taking ownership of queries and seeing them through to an effective resolution.

Our Supporter Care service is available from 8am to 6pm, so you will need to be able to work 8 hour shifts across this period. Currently whilst the office is closed our lines are open until 5pm and will revert to our normal shortly.

Closing date: 5pm, Friday 28 January 2022.

Interview date:  Thursday, 10 or Friday, 11 February 2022 via video conferencing.

We are normally based on the Queen Elizabeth Olympic Park in Stratford, East London but while our office is closed, this role will work from home or from wherever makes you happy.We are expecting to move to a hybrid approach (part home/part office based) when our office reopens.

UNICEF UK promotes equality, diversity and inclusion in our workplace. We make employment decisions by matching business needs with skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation.

We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.

The successful candidate will be required to apply for a criminal records check. A criminal record will not necessarily bar you from working with us. This will depend on the nature of the role and the circumstances of your offences.

We only accept online applications as this saves us money, making more funds available for us to help ensure children’s rights.

If you require support in completing the online form or an application form in an alternative format, please contact the Supporter Care Line during office hours.

If you do not hear from us within 14 days of the closing date, please assume your application has been unsuccessful on this occasion. Please note that we only provide feedback to shortlisted candidates.

Registered Charity Nos. 1072612 (England and Wales) SC043677 (Scotland)

As a member of the Fundraising Team, the Database Officer will work within our client's Data Team to assist in the management and development of the fundraising database, championing it as an asset within the organisation and to promote data-driven decision making. They will use their broad range of technical skills to uphold the highest standards of data integrity whilst constantly looking to improve processes and deliver actionable insights. These insights will enable the fundraising teams to implement audience focused fundraising campaigns that deliver long-term sustainable income, as well as mutually beneficial relationships with their supporters.

They have achieved significant growth over the last five years, largely through individual giving, legacies, major gifts, and some in memoriam giving. They are keen to make a step change in their voluntary income. This is an exciting time of growth and opportunity and they are looking for an enthusiastic person to join their team. This role is essential in ensuring that they have sufficient resources to provide their vital service now and into the future.

If this sounds like you, and you have the relevant skills and experience then they would love to hear from you.

In return they offer a competitive salary and great staff benefits such as.

- Post-pandemic, retaining the option to work remotely and flexibly
- 25 Days holiday
- Holiday Trading
- Free annual Flu Vaccination
- Option to purchase a Blue Light Card
- Employee Assistance Programme

About our client:

They are one of the UK’s leading air ambulance charities. They continuously push the boundaries of medical intervention, helicopter aviation and on-scene patient care to deliver a unique emergency service to patients, where and when it is most needed. This would not be possible without the help and generosity of the local community.

Location: Stokenchurch - nr High Wycombe, Buckinghamshire
Contract Type: Permanent
Hours: Full Time, 37.5 per week
Salary: £25,000 to £27,000 per annum

Closing Date: Friday 4th February 2022

This post may close early due to high numbers of applications, so you are advised to apply promptly

You may have experience of the following: Database Officer, Data Analyst, CRM, Salesforce Administrator, DBA, Database Support, MS Access, MS Excel, System Analyst, Data Warehousing, Marketing Administrator, Raisers Edge, Fundraising, Fundraiser, Database Administrator, Direct Marketing, Data Integrity, Insight Analyst etc

Ref: 105 708

As a member of the Fundraising Team, the Data Analyst will play a key role in delivering a renewed focus on evidence-based decision making. This will enable our client to maximise Lifetime Value across all their Supporter Audiences.

They will provide evidence-based insights to drive fundraising decisions that increase their overall effectiveness. These insights will enable the fundraising teams to implement audience focused fundraising campaigns that deliver long-term sustainable income, as well as mutually beneficial relationships with their supporters.

They have achieved significant growth over the last five years, largely through individual giving, legacies, major gifts, and some in memoriam giving. They are keen to make a step change in their voluntary income, this is an exciting time of growth and opportunity and they are looking for an enthusiastic person to join their team. This role is essential in ensuring that they have sufficient resources to provide their vital service now and into the future.

If this sounds like you, and you have the relevant skills and experience then they would love to hear from you.

In return they offer a competitive salary and great staff benefits such as.

- Post-pandemic, retaining the option to work remotely and flexibly
- 25 Days holiday
- Holiday Trading
- Free annual Flu Vaccination
- Option to purchase a Blue Light Card
- Employee Assistance Programme

About our client:

They are one of the UK’s leading air ambulance charities. They strive to continuously push the boundaries of medical intervention, helicopter aviation and on-scene patient care to deliver a unique emergency service to patients, where and when it is most needed.

Location: Stokenchurch, High Wycombe, Bucks
Contract Type: Permanent
Hours: Full Time
Salary: £32,000 - £35,000 per annum

You may have experience of the following: Data Analyst, Content Migration Specialist, Reporting Analyst, DBA, Database Administrator, Business Analyst, Management Information, Charity, BI Analyst, Not for Profit, MI Analyst, Business Intelligence, CRM, Database Analyst, Customer Relationship Management, etc

Ref: 105 709

Data Analyst

£32,200 - £34,300 per annum

London - Hybrid Working / Remote 

Full Time, Permanent

The Vacancy

Our client has an exciting opportunity for a Data Analyst to join the Clinical Quality and Research Directorate working on large scale medical projects.

Within this key role you will take the lead on producing clinical audit and project reports, collecting and analysing data and using the results to develop and produce a wide range of reporting outputs, ensuring accuracy through the process. You will work closely with statisticians within the College as well as across other organisations. You will liaise with the wider research community and public to promote research projects and communicate the outputs of research reports in an understandable manner. In addition to this, you will also get the opportunity to attend meetings with users and contribute to the decision making process for how to handle and process data.

You will be educated to degree level or hold equivalent experience in Social Sciences, Statistics or a related subject. You will have a background in data analysis and experience in producing reports and creating graphical representations of data.  As such will be able to evidence proficiency in IT packages such as Microsoft (Excel in particular),‘Stata’, ‘R’ and other data presentation platforms with the ability to learn bespoke packages with ease.

It is essential that you have excellent communication skills, both written and verbal as you will be working with a large network of people. Additionally, you must have excellent time management, literacy and numeracy skills as you will be responsible for coordinating a large volume and variety of project work.

Diversity, equality and inclusion is an integral part of our client's culture so it is important to them that this is reflected in everything that they do. They welcome applications from all individuals irrespective of age, race, gender, sexual orientation, ethnicity, religion or belief, disability, marital status or parental responsibilities to ensure they actively embrace an inclusive and representative culture that encourages, supports and celebrates their differences.

Unfortunately, due to the volume of applications, they are unable to provide detailed feedback to candidates on their application. Only short-listed applicants will be contacted after the closing date.

The Company

Our client is the professional body responsible for the specialty of Anaesthesia throughout the UK. They are the third largest medical royal college in the UK by membership. With a combined membership of more than 24,000 Fellows and Members, they ensure the quality of patient care by safeguarding standards in the three specialties of anaesthesia, intensive care and pain medicine.

 

Every childhood is worth fighting for. This is our belief. It drives us. And it’s why our National Services team never stop sharing our learning, information, advice and support with everyone who needs it. Join us as a Data Processing Officer, and help us make a contribution that makes a difference.

Every year, hundreds of thousands of people choose to protect children across the UK by supporting the work of the NSPCC.

We are recruiting for Data Processing Officer to work with our colleagues across our Fundraising division, who use and rely upon our supporter databases to develop lasting relationships with NSPCC supporters.

This fixed term contact full time post requires someone to set up, maintain and amend various database processes that manage data across our fundraising systems from a variety of different data sources.

These all need carrying out efficiently, compliantly and flawlessly. You will also be skilled at documenting processes and training to hand over the day to day running of process to other members within the team.

The successful candidate should have demonstrable experience of working with large databases such as Raisers Edge and/or IBM iSeries.

Lastly, you will have acquired CRM/customer database experience and be a credible subject matter expert able to guide colleagues accordingly.

The role sits in our supporter data team who are committed to delivering the best possible service and enabling the best experience to our supporters.  If you have experience in providing high levels of support in a busy environment on a customer/supporter database and are passionate about keeping children and young people safe from abuse this could be the role for you.

Join us and you’ll become part of a team that cares about the work they do and the people they work with. You’ll discover opportunities to grow, along with challenges and a shared purpose that’ll bring the best out in you. And you’ll get to find your own way to make a difference that means more, and that impacts millions of young lives.

As an organisation, we are committed to creating and fostering a culture that promotes safeguarding and the welfare of all children and adults at risk. Our safer recruitment practices support this by ensuring that there is a consistent and thorough process of obtaining, collating, analysing and evaluating information from and about candidates to ensure that all persons appointed are suitable to work with our children and adults.

We are looking for a Senior Data Officer to manage projects to implement and develop efficient data processes. You will manage agency relationships to ensure the highest standard of data quality, coordinating data reconciliation and issue resolution. You will manage the data import team roles and ensuring that we make the best use of our fundraising data.

About us

Battersea is here for every dog and cat and has been since 1860. We are a leading animal welfare charity and over the last 160 years we’ve grown from one home in London to three rescuing and rehoming centres across the South East. With c500 staff and 1000 volunteers, we have cared for over three million vulnerable animals We also campaign tirelessly to make things better for dogs and cats; sharing our expertise and educating the public and policymakers about responsible pet ownership. Join us and make a difference for every dog and cat.

Our Fundraising Team

Battersea’s multiple award-winning Fundraising department raises around 60% of the Charity’s total income. Working with colleagues across the organisation, we provide members of the public and organisations with opportunities to engage with Battersea and to support our work. Through continued investment, net fundraising income has risen from just £100,000 in 2010 to £10m in 2019, and we will continue to grow our income to make sure Battersea can be here for every cat and dog now and in the future.

The Data and Supporter Services Team

Our supporters are at the very heart of our fundraising, and the team managing our data, supporter care and compliance enable our teams to fundraise effectively. Working closely with Battersea staff, suppliers and agencies working on our behalf to collect, process and analyse our data. We support our donors and customers that give generously to Battersea ensuring that their support is recognised and celebrated through excellence in customer care. We ensure that all our fundraising is undertaken with care, attention, is compliant and data driven to enable our teams to fundraise effectively.

What we can offer you

Our dedicated people mean that we can be here for every dog and cat. Whether you are sharing an office with our dogs or directly caring for our cats, our animals show their appreciation every day. There is no better reward than seeing the difference you make to the lives of our dogs and cats first-hand; although we also provide a wide range of employee benefits, including:

• 28 days of annual leave (plus 8 days paid public holidays) per year
• Generous pension contributions – up to 10% employer contribution
• Free healthcare cash plan, where you can claim for a range of treatment including dental (£100), optical (£100), physiotherapy, chiropody and acupuncture (£325) every year
• Annual interest-free season ticket loans
• Discounted gym memberships and cycle to work schemes
• Life insurance

During the recent Coronavirus restrictions, our animal-facing staff have continued to work on site and our office based staff have been working from home. We are currently piloting a hybrid working model for our office-based staff to split their time between site based and home working. We believe this will support office-based staff to maintain the benefits of home working, while allowing for collaboration and interaction with our animal-facing staff and maintaining a connection to our cause.

As this role is office-based, you’ll be expected to work in our Battersea office for 3 days each week and you’ll be able to work up to 2 days each week from home.

So, if you are passionate about dogs, cats and about our work, then we’d like to hear from you.

We are committed to providing equality of opportunity and valuing diversity for all current and prospective staff, volunteers and Trustees. We aim to ensure that this commitment, reinforced by our values, is embedded in our day-to-day working practices and our work together. We would particularly welcome applications from black and minority ethnic and disabled candidates, who are currently under-represented at Battersea.

Closing date: Wednesday 26 January 2022

Interview date(s): w/c 7 February 2022

For full details, please download our recruitment pack. To apply, click the button below.  All applications must be submitted before the closing date advertised; we reserve the right to close the vacancy early if a high volume of applications is received.

About the role

Our Health Data Studies Projects Manager is an exciting and varied role working across our range of inflammatory bowel disease (IBD) health data projects for clients in industry, the NHS and academia. Our projects may be research in IBD, or improving clinical quality of care, or working closely with industry in IBD. Many of our projects can lead to a research or academic publication.

We are looking for someone with project management delivery experience in the field of health data projects, clinical studies or trials, or similar health studies. We co-design projects with clients to find solutions that satisfy their stakeholder needs, and we ensure delivery through close project management. You will have a track record of delivering projects to time and budget and building positive working relationships to achieve this. You will be a self-starter, able to work autonomously and as part of the team, to deliver high quality work to fixed deadlines.

About us

We are a small organisation with a big reach.  We work closely with our three parent organisations: Crohn’s & Colitis UK, the British Society of Gastroenterology and the Royal College of Physicians.  We work directly with hospitals, doctors and nurses across the UK; with drug studies, with the NHS, as well as with key Universities in the fields of biostatistics and data analytics. 

There are approx. 500,000 people in the UK with inflammatory bowel disease (IBD) such as Crohn’s disease and ulcerative colitis.  We collect and analyse data from people with IBD nationally and are leaders in the fast-moving and exciting area of IBD health data. Our goal is to improve understanding of the care of people with IBD and their treatments and to facilitate research. These are lifelong diseases which can be debilitating, difficult to manage and are still not well understood.

By joining us you will become part of a dynamic and close team of people working to make a difference to the lives of people affected by inflammatory bowel disease.  We're committed to ensuring a positive, invigorating and fun working culture and a home working – life balance approach to work, including hybrid working and flexible hours. Our staff have been working primarily at home during the pandemic, and we are looking to make hybrid working the standard.  We also know that it is important to come together as an organisation, and we are fortunate to be able to meet regularly at our associated organisations which are based close to the Regent’s Park in London. Our main office is at Epsom, about 30mins by train from London.

The work we do is hard work but deeply rewarding.  Above all this is for people who want a job that is far more than ‘just a job’.  Working for the IBD Registry team means you can make a real difference to the lives of people with inflammatory bowel disease. 

Details and how to apply

The role is permanent, for 5 days/week, but it could be done part time as 4 days/week (or 30 hours over 5 shorter days). 

To apply for this position, please see our website first for full details including the Role Pack.  We'll need your CV and a covering letter - please see the Role Pack for full details of what's needed here.  We expect to interview within two weeks of the closing date.  If you think that this could be the role for you, we really want to hear from you! If you need to ask us some questions before applying, you can do this by emailing us (see our Website for details)

The closing date for applications for this role is Sunday 16th January 2022 at midnight.

We’re delighted to be working with a wonderful disability charity who are looking for a temporary Supporter Care Project Manager to join their growing team. You’ll be responsible for the day to day delivery of Supporter Care projects, whilst also training and managing temporary staff. The types of projects will include database updates for donation and Gift Aid, ensuring compliance with fundraising standards and updating training procedures.

You’ll work with a variety of internal stakeholders to develop, deliver and report on the Gift Aid project, whilst ensuring that business processes related to specific projects are optimised, efficient and compliant with data protection legislation. You’ll carry out activity related to database updates and provide regular update reports to the Fundraising Operations Lead, as well as supporting staff to set clear objectives.

You will need:

• Experience of managing staff
• Experience of project managing supporter care activity
• Working knowledge of Gift Aid
• Experience in using a CRM system

Location: London

Deadline: ASAP

Salary: £30,000 - £32,000

If you would like to have an informal discussion, please call Chloe on 02030 062787 or email [email protected].

Ashby Jenkins Recruitment are a specialist charity recruitment agency, we use our extensive sector knowledge and experience to match candidates to the most suitable roles. We take a relationship-led approach to recruitment, working ethically, supporting people to find their perfect role within the not-for-profit sector.

We are passionate about improving equality across the sector, you can read more about our commitment to diversity here.

If enough applications are received the charity reserve the right to end the application period sooner.

The Royal Air Force Benevolent Fund is the RAF’s leading charity supporting serving and former members of the RAF and their families every day. It’s an exciting time to join the charity as we launch an ambitious new five-year strategy to help drive a change in income, profile, brand awareness, reputation and impact.

Saying thank you to our loyal and generous supporters is important to the RAF Benevolent Fund. This is an exciting position in our fundraising team based in our London office. The successful candidate will play an important role in the fundraising team and has specific responsibility for supporter care. 

We are looking for an enthusiastic and highly organised individual who is interested in a career in fundraising.  The successful candidate will enjoy working as part of a team, speaking to supporters on the phone or writing to them, meeting deadlines and juggling a varied workload.  An articulate communicator with excellent IT skills, you must be able to demonstrate a willingness to meet supporters’ expectations and enjoy working on a variety of projects.

A detailed job profile is available below and on the Fund’s website. For an informal discussion about the role please contact Louise Gibson, Head of Individual Giving.

To apply, please send your CV together with a covering letter detailing why you believe you are suitable for this role and how you meet the person specification to Elizabeth Haigh, HR Advisor.

The closing date for applications is 9.00am on Monday 17 January 2022. Interviews are due to take place late January 2022 via a video conferencing platform.

Please note that due to the high number of applications expected, only candidates shortlisted for interview will be notified.

As an equal opportunities employer, the Royal Air Force Benevolent Fund is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join the Fund.

The Royal Air Force Benevolent Fund is a Registered Charity (No. 10810090).