Data and supporter care manager jobs

Are you passionate about delivering exceptional customer service, connecting with people, and making a real difference?

Join Our Team as a Customer Services Advisor – Outbound calling

As a Customer Services Advisor - Outbound calling , you’ll be the friendly and trusted voice of BHF building meaningful relationships with our customers, supporters, and fundraisers. You’ll play a key role in shaping perceptions, influencing engagement, and stewarding long-term connections through outbound calling and responsive support.

Key Responsibilities:

• Connecting with our BHF supporters through outbound calls, supporting their training schedules, fundraising, and promoting major events like the London Marathon and the London to Brighton Bike Ride.
• Responding to and resolving inbound queries via telephone, email, social media, and live web chat.
• Providing information, taking donations, and resolving customer queries and feedback.
• Using our ticketing and CRM systems to update customer records.
• Enhancing satisfaction and relationships through stewardship activities. 

About You

Your ability to connect with people is your superpower. We’re looking for someone who’s naturally curious, a quick learner, and passionate about building meaningful relationships. You’ll be the first point of contact for our customers and supporters, listening, asking insightful questions, and providing the right help at the right time.

You can influence with empathy, fundraise with integrity, and turn everyday conversations into meaningful moments. Your enthusiasm and warmth shine through in every interaction, guiding supporters through their journey whether they’re training for a major event or making a heartfelt donation. You’re resilient, calm under pressure, and make people feel genuinely valued.

You’ll be confident using Microsoft Office, databases, and handling data entry with accuracy. Your proactive, “can-do” attitude means you take ownership of queries and give people the time and care they deserve.

Driven by customer satisfaction, you see challenges as opportunities to create unforgettable moments. Your excellent administrative and time management skills help you stay organised and focused, even when juggling multiple priorities.

Why Join Us?

We offer our staff generous benefits, such as: 

• 30 days annual leave plus bank holidays. 

• Private medical insurance, dental health cover, and money towards gym membership. 

• Pension scheme with employer contribution up to 10%. 

• Full pay for 12 weeks for family leave including maternity, paternity and adoption leave. 

• Life assurance. 

• Extra paid leave of up to 10 days to support colleagues who may need more time off work to look after themselves or others close to them. 

Working Arrangements

• 7 x 6-month Fixed Term Contract starting on 14th Jan 2026 .
• Working Hours: Normal working hours are 09:00am to 05:00pm, Monday to Friday, with flexibility to work 11:00am - 07:00pm and some Saturdays during peak event season.
• Hybrid Role: A week typically involves 1 day a week (usually Wednesdays) in our Birmingham office (B37 7YE) to collaborate with your team and other 4 days will be working remotely at home.

Interview Process

Our interview process involves two stages:

• Initial Stage: One-way video interview, allowing you to record responses to pre-set questions at your convenience, showcasing your personality, skills, and experiences.

• Second Stage: Assessment Centres will be held in person at our Birmingham Office (B37 7YE) on 2nd 3rd and 4th December 2025. Please note that these dates are fixed and cannot be changed.

Start Date & Induction:

All new team members will start on 14th Jan 2026, and this date is not negotiable. The induction training will last for four weeks, during which you will be required to come into the office more frequently. After completing the training, your office attendance will reduce to once a week.

About us

Every single one of us is vulnerable to the heartbreak caused by heart and circulatory diseases – they are the world’s biggest killers. But the research we fund represents hope. And nothing matters more than finding cures and treatments that give us more time with the people we love.

We value and respect every individual’s unique contribution, celebrate diversity, and make inclusion part of what we do every day. 

Our Equality, Diversity and Inclusion (EDI) Strategy, Igniting Change, along with our internal EDI group, Kaleidoscope, and a growing number of employee network groups (our Affinity Groups), help us create an environment where all our colleagues and volunteers can succeed.

Crisis is the national charity for people experiencing homelessness. We have embarked on our 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.

Location: Based onsite in Crisis Skylight Merseyside, 96 Kent Street, L1 5BD

Hours: 35 per week between the hours of 8.30am – 5pm Monday to Friday on a rota basis

About the role

As an Engagement and Assessment Worker, you will be the first point of contact for someone who comes to Crisis for help to prevent or end their homelessness. You will:

• Welcome them to the service on site and at partner agencies,

• Listen carefully and non-judgementally to their story,

• Complete thorough Crisis and Mainstay assessments using a trauma informed approach,

• Agree realistic options and the support needed to assist them to prevent their homelessness or a pathway out of homelessness.

• Help them formulate a holistic plan and help them take the initial steps, where necessary.

• Hold a caseload of members who require short term intervention to end their homelessness.

About you

• Experience of working successfully with disadvantaged/or socially excluded groups and individuals, utilising a psychologically informed approach.

• Ability to deliver excellent customer service, ensuring accessible, welcoming, and safe ‘front of house’ environment in a busy service.

• Experience of assessing presenting needs, and an understanding of strengths-based assessments. You will have empathy and understanding of the barriers to accessing services.

• Ability to manage successful relationships with external agencies and relevant service providers and successfully advocate on members behalf.

• Excellent verbal and written communication skills used to ensure accurate record keeping on a variety of Case Management Systems/Databases.

• Excellent organisation and prioritisation skills, with the ability to successfully manage a busy and diverse workload.

• The ability to use your own initiative to contribute to the effective running of the service and to work flexibly as part of a team.

Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.

We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.

Working at Crisis

Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.

Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.

As a member of the team, you will have access to a wide range of employee benefits including:

• A competitive salary. Please note our salaries are fixed to counter inequity and we do not negotiate at offer stage.
• Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy.
• Pension scheme with an employer contribution of 8.5%
• 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave.
• Enhanced maternity, paternity, shared parental, and adoption pay.
• Wellbeing Leave to be used flexibly
• And more! (Full list of benefits available on website)

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.

When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.

How do I apply?

Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.

Closing date: Sunday 2 November 2025 at 23:59

Interview date and location: Friday 14 November 2025 at Crisis Skylight Merseyside, 96 Kent Street, L1 5BD

AI in Job Applications

We understand some candidates use AI tools when applying. Whilst we welcome the use of technology to support clear communication and structure, we want to learn more about you, so please ensure that your application reflects your own skills, knowledge and experiences

Accessibility

We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help.

Registered Charity Numbers: E&W1082947, SC04009

Chief Executive Officer - The Brain Charity

Location: Liverpool-based - occasional travel across Merseyside and the UK

Salary: circa £65,000 (+ 10% company pension on successful completion of probation)

Contract: permanent, full-time

Are you ready to lead a values-driven charity that supports people affected by neurological conditions and their families across Merseyside and nationally?

The Brain Charity is a Liverpool-based national charity supporting adults, children and their families affected by any of more than 600 neurological and related conditions. Since our roots in Merseyside community neurology (1992) we have grown a centre-based offer, hospital liaison roles and a national information, training and support service - from practical welfare and legal advice, counselling and rehabilitation (Neuro Gym) to peer connection via The Brain Food Café and employer/school training. We put lived experience, co-production and neuro-inclusive practice at the heart of everything we do.

As our next Chief Executive, you will:

• Strategic leadership: Develop and deliver a 5-year strategy and an operational plan with clear priorities that secures the charity’s long-term impact and sustainable growth.
• Values leadership: Model and embed the charity’s person-centred, inclusive and co-productive values across services and culture.
• Growth & income diversification: Lead development of diverse income streams - fundraising, legacies and commercial activity - to strengthen financial resilience.
• Partnerships & advocacy: Strengthen senior relationships with NHS partners, local authorities, commissioners and wider stakeholders; amplify the charity’s voice in neuro-health and community settings.
• Service quality & impact: Embed rigorous outcome measurement, quality assurance and contract compliance so our impact drives commissioning and service development.
• People leadership: Stabilise staff morale, lead and develop a high-performing Senior Leadership Team, and promote wellbeing and inclusive working practices.
• Governance & financial stewardship: Provide timely, high-quality reporting to the Board; oversee budgeting, forecasting and risk management to safeguard financial sustainability.

Who you are:

• An experienced Chief Executive or senior director with a minimum of three years’ experience at CEO or equivalent level.
• Proven track record of winning and managing commissioned contracts and delivering against local authority or health contracts.
• Skilled at building strategic partnerships and commanding credibility with senior stakeholders across health, local government and the voluntary sector.
• Confident at leading turnaround and financial sustainability work - experienced in budgeting, forecasting and making difficult decisions when needed.
• A values-led, collaborative leader with high emotional intelligence, resilience and a commitment to co-production and inclusion.

Why The Brain Charity?

• Lead a respected, person-centred organisation with a unique, wide-ranging offer across advice, emotional support, rehabilitation, social connection and national training.
• A high-impact role where you can stabilise the organisation, professionalise fundraising and scale services strategically.
• Liverpool-based centre with hybrid working and national reach - a chance to influence neuro-health practice and commissioning across the UK.

Please see the attached Recruitment Brief with details on how to apply.

Closing date for applications: 9am, Monday 10th November 2025

As leading charity recruitment specialists and a certified B Corp, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

Location: Based at the CA1066 office in St Leonards-on-Sea, with regular working from other local Citizens Advice offices across the county.

Training: Training can be provided to a candidate who demonstrates relevant prior experience or transferable skills.

Citizens Advice 1066 is seeking a Money Advice Caseworker to join our specialist team. This permanent role is vital for helping people resolve complex debt issues, contributing directly to our charitable mission of relieving poverty and distress.

Key Casework Responsibilities:

• Provide full money advice casework, including calculating, negotiating, drafting correspondence, and making phone calls to act on behalf of the client.
• Negotiate with third parties and creditors as appropriate.
• Ensure income maximisation by checking and assisting with the take-up of appropriate benefits.
• Manage cases according to the Citizens Advice Quality Standard and Financial Conduct Authority (FCA) Guidelines.
• Maintain accurate case records for continuity, statistical monitoring, and reporting purposes.

About CA1066

We provide a range of advice services across East Sussex, helping people through education, health preservation, and the relief of poverty. We value sensible, effective service delivery and a supportive working environment.

Inclusion: We value diversity and welcome applications from all sections of the community. We particularly encourage applications from disabled people, people with physical or mental health conditions, LGBT+ and non-binary people, and people from racial minority communities.

Executive Director Partnerships

We are seeking an Executive Director Partnerships to join the team.

If you want to join an impact-driven organisation, improving outcomes for vulnerable children and families, then apply today!

Position: Executive Director, Lincoln Social Outcomes Partnership (LSOP)

Location: Lincolnshire/hybrid

Hours: Full-time

Salary: £70,200

Contract: 12-month fixed-term contract, becoming a permanent position pending successful setup of the CIC and continued funding

Closing Date: 7th November 2025

The Role

The Executive Director will lead the Lincolnshire Social Outcomes Partnership CIC (LSOP CIC), driving its mission to improve health outcomes and reduce inequalities across Lincolnshire. This is a strategic and operational leadership role, responsible for managing partnerships, governance, and delivery of the organisation’s innovative Community Transformation Fund and Anchor Programme.

Key responsibilities include:

• Leading fundraising and investor engagement
• Overseeing daily operations
• Ensuring strong governance and financial management
• Building trusted relationships with stakeholders including the Lincolnshire Integrated Care Board, Social Finance, Macmillan Cancer Support, and local VCFSE organisations
• Champion collaboration and co-design
• Support community-led service development and investment proposals
• Mentor partners in social investment approaches
• Measure impact

The Executive Director will also lead the transition toward locally rooted leadership, ensuring the CIC remains sustainable, community-driven, and focused on equitable health transformation.

About You

We are looking for someone with experience of:

• Working with or within health systems with an understanding of processes and systems associated with service delivery
• Developing and delivering fundraising and investment opportunities (for example, grant-based or investment bids to charities, foundations or philanthropic organisations)
• Developing and managing cross-sector partnerships, including collaboration with public sector, legal, financial, and community stakeholders.
• Overseeing financial modelling, risk analysis, and investment planning in complex programme environments.
• Commissioning, contracting, and negotiating with external partners and professional advisors.
• Designing and delivering programmes that prioritise equity, lived experience, and inclusive service design.
• Presenting proposals and performance updates to governance boards or advisory groups.
• Supporting capacity building within organisations or communities in multi-agency settings.
• Developing and delivering programmes in partnership with community-based or place-based institutions.
• Facilitating inclusive approaches to service development that reflect community needs.

About the Organisation

Since 2007, the organisation has helped to pioneer a series of programmes to improve outcomes for individuals with complex needs. These innovations, including the social impact bond model, have mobilised more than £500 million globally. With sister organisations in the US, Israel, the Netherlands and India the organisation has network of partners across the world.

Equality, diversity and inclusion 

We actively encourage applications from under-represented and minoritised groups, including those with lived experience of the social issues we are working to address. The organisation is an equal opportunities employer and support a range of flexible working options.

The application process uses Applied, a platform developed by the Behavioural Insights Team, to record your application. Applied is focused on using behavioural and data science to improve hiring decisions and minimise unconscious bias in the recruitment process. You will be asked to respond to four situational based questions, which will allow you to express your ability.

You may have experience in other areas such as Executive, Director, Director of Partnerships, Partnerships Director, Health, Fundraising Director, Grants, Bids, Foundations, Philanthropy, Executive Director, Deputy Director, Director of Operations, Operations Director, Strategic Operations.

This role is currently unable to offer sponsorship. Please ensure you have the right to work in the UK before applying.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Location: Contracted to our Peterborough office with the flexibility for hybrid working
Contract type: Permanent
Hours: Full time: 37.5 hours per week
Salary: £50,000 - £55,000 depending on experience
Benefits: We want all our employees to feel valued and engaged and are committed to offering a positive working culture along with a good work-life balance. As well as ensuring we pay our employees fairly, we offer the following benefits: Flexible working, Generous annual leave, Private Medical Insurance, including dental and optical, Pension Scheme, Sick Pay, Death in Service, Employee Assistance Programme, Bike Loan Scheme, Cycle2Work Scheme, Eyecare, Discount Portal.

Closing date: Wednesday 19 November 2025

Telephone interviews will be held on 25 or 26 November 2025

In-person interviews will be held in Peterborough week commencing 1 December 2025

No agencies please

Be a part of an energetic and vibrant team who are driven by the desire to improve the lives of people living with kidney disease. Our vision is the day when everyone lives free from kidney disease.

Kidney disease already affects ten per cent of the UK population – and it's growing. Now more than ever, it's vital that we're able to drive awareness and understanding of the condition and move forward in our mission to end kidney disease.

With a newly refreshed strategy and ambitious plans for the future, we are now looking for a head of digital marketing. The successful candidate will be joining the charity at an exciting time of growth, and a significant part of this new role will be to take the lead on developing and building our ability to meet the needs of supporters, grow our audience-base and enable strong and responsive relationships.

We want to strengthen our connections with people and make them feel genuinely part of a movement and community working to transform kidney health, raise awareness and drive positive change. As a charity, our digital and data-driven approaches to building new audiences whilst stewarding and nurturing those connections is more important than ever and the head of digital marketing will be key to that growth.

You will have significant experience in a digital leadership role within a charity or values-led organisation, with a proven track record of delivering digital transformation or major digital projects. In addition, you will be a skilled leader with the ability to lead, develop and motivate a multi-disciplinary team to achieve high standards.

If you are interested in the position, please complete the online application form and submit together with your CV.

We are committed to providing equal opportunities for everyone and encourage applications from all sections of the community.

About Kidney Research UK:

Kidney Research UK is the leading charity in the UK focused on funding research into the prevention, treatment and management of kidney disease. Our vision is the day when everyone lives free from kidney disease and for more than 60 years the research, we fund has been making an impact. But kidney disease is increasing as are the factors contributing to it, such as diabetes, cardiovascular disease and obesity, making our work more essential than ever.

At Kidney Research UK we work with clinicians and scientists across the UK, funding and facilitating research into all areas of kidney disease. We collaborate with partners across the public, private and third sectors to prevent kidney disease and drive innovation to transform treatments.

Over the last ten years we have invested more than £71 million into research. We lobby governments and decision makers to change policy and practice to ensure that the estimated 7.2 million people living with all stages of kidney disease in the UK have access to the most effective care and treatment, and to make kidney disease a priority.

Most importantly, we also work closely with patients, ensuring their voice is heard and is at the centre of everything we do, from deciding which research to invest in to how we plan our priorities and our work across the charity.

Those patient contributions are vital, always helping us and our partners to understand what life is like with kidney disease, always ensuring we see the patient behind the treatment and always reminding us that behind every statistic and every number is a person – the patients and the carers who inspire our mission and push us forward to make a difference and change the future of kidney disease.

You may also have experience in the following: Digital Marketing Manager, Head of Digital, Digital Transformation Manager, Head of Marketing and Communications, Senior Digital Marketing Manager, Director of Digital Marketing, Head of Digital Strategy, Digital Engagement Manager, Marketing and Digital Manager, Head of Online Marketing, Charity, Charities, Third Sector, Not for Profit, NFP, etc.

REF-224 704

We are recruiting for a

Head of Fundraising and Communications

Part-time (22.2 hours per week)

Canterbury

Hybrid working arrangement available

Permanent Contract

to join the bemix team.

We are looking for a skilled and principled leader to help grow our impact and influence — while staying deeply rooted in our EPIC values. As Head of Fundraising and Communications, you will shape and lead our approach to ethical fundraising, inclusive communications, and brand stewardship. You will help ensure that our voice is clear, courageous, and reflective of the people we work alongside — building support and community around our work, and generating the income we need to thrive.

As Head of Fundraising and Communications, you will hold a key leadership role at the heart of bemix. You will build and deliver a fundraising strategy that grows our income while protecting our integrity; lead inclusive, accessible communications that amplify marginalised voices; and nurture a brand that reflects our commitment to social justice and inclusion. You will work closely with the Chief Operations Officer, Senior Leadership Team and Trustees — helping to tell the story of our work, build strong relationships, and secure support for the future.

At the core of bemix is a belief that “every single person is valued as an individual.” This belief underpins everything we do — and we’re looking for someone who shares this commitment and can help us bring it to life in our public voice. You’ll be joining a creative, thoughtful and determined team, and playing a key role in a movement for inclusion that is shaped and led by people with a learning disability and/or autistic people.

Main aim: The Head of Fundraising and Communications is responsible for developing and delivering a coherent, values-aligned fundraising and communications strategy that supports bemix’s mission, values and long-term sustainability. This includes growing diverse income streams, strengthening public and stakeholder engagement, ensuring consistent, accessible and inclusive representation of our work, and embedding strong internal communications and messaging across the organisation.

As a member of the Senior Leadership Team, the postholder also plays a critical role in organisational planning, culture, reputation and long-term development.

Hours: 22.2 hours per week to be worked flexibly as agreed with your Line Manager. 

Start Date: As soon as the safer recruitment process allows. 

Location: The role offers hybrid working, combining remote and office-based work. The post holder is expected to work from a bemix office for a minimum of two days each week with regular travel to other bemix locations across Kent as required. Your office will be based at the Canterbury Innovation Centre, University of Kent site. With access to great facilities, including free parking, cafe, reliable local transport connections and lovely outside spaces to explore on breaks/lunch/walking supervision. Flexibility in working hours and location may be available, by agreement, to support wellbeing and work-life balance in line with our organisational values.

Duration: Permanent Contract

Salary and benefits: £50,000 per annum, pro rata + generous 25 days annual leave plus 8 bank holidays + Contributory Pension Scheme (5% of pay)

We seek individuals who view their work as a vocation and are committed to social change, particularly in achieving equality for autistic people and people with learning disabilities. At bemix, we recruit those passionate about making a difference.

If you have…

• A proven experience of fundraising and/or communications work in a values-led organisation.

• A strong track record of securing income from a range of sources, including trusts/foundations, individual giving and/or legacy giving.

• Experience of developing and delivering fundraising strategies and campaigns that are ethical, inclusive and effective

• The ability to produce engaging, accessible communications and marketing materials.

• Experience of working alongside people with lived experience in the co-design or co-production of fundraising or communications activity.

...we’d love to hear from you!

To apply, please download a copy of the Job Pack and fill out our online application form on our website.               

Closing date for applications: Midnight, Monday, 3rd November 2025. 

Interviews will take place between the 10th and 12th November 2025.

We will contact everyone by the end of the day on: Wednesday, 5th November 2025.

No agency contact please. You will be required to declare all past convictions, whether spent or not, as this post is exempt from The Rehabilitation of Offenders Act 1984. You will also be required to undergo an Enhanced DBS Check.

We are committed to making our recruitment practices barrier-free and as accessible as possible for everyone. This includes making adjustments or changes for people with disability, neurodiversity and/or long-term health conditions. If you would like us to do anything differently during the application, interview or assessment process, including providing information in an alternative format, please contact us.

Administrator

Are you looking for a rewarding opportunity to support the mission of a values-driven organisation? Do you thrive in a role that combines organisation, collaboration, and purpose? If so, this role could be perfect for you!

While experience in HR or safeguarding environments is desirable, it’s not essential as we will support your development.

Position: Safeguarding, HR, & DBS Administrator

Location: Kidlington, Oxford/Hybrid

Hours: 30 hours per week (flexible working pattern)

Salary: £23,717.15 per annum (£29,251.18 per annum full-time equivalent (FTE))

Contract: Permanent

Closing Date: Wednesday 29 October 2025

Interviews will take place in Oxford on: Thursday 06 November 2025

The Role

As the Safeguarding, HR, & DBS Administrator, you will provide essential support across safeguarding, HR, and DBS functions, helping to ensure communities are safe, well-supported, and compliant with best practice.

Your role will include

• Assisting the safeguarding team and parishes in building effective safeguarding structures
• Supporting HR processes throughout the employee lifecycle
• Managing DBS administration for both diocesan staff and parishes
• Maintaining accurate safeguarding and data protection records in the Contact Management System contributing to wider departmental tasks and your own professional development.

This is a varied and rewarding role for someone who enjoys working collaboratively, takes pride in detail, and is passionate about making a difference.

About You

You do not need to be a practising Christian or have a faith to work here - around 50% of staff are not practising Christians but are comfortable with the Christian ethos that underpins our work. However, all staff do have a desire to make a difference.

What matters most is your commitment to excellence, your ability to work sensitively and confidentially, and your enthusiasm for supporting others. We’re looking for someone who brings strong administrative and organisational skills, communicates clearly and professionally, and can manage multiple priorities with accuracy and care.

Confidence in using Microsoft Office and maintaining databases is important, as is a collaborative spirit and enjoyment of working as part of a team.

Benefits and Rewards

We offer a generous package including:

• Competitive salary with progression opportunities
• Generous employer pension contribution of 12.5% into the auto-enrolment pension scheme, which includes a death-in-service benefit (5% employee contribution)
• Annual holiday entitlement starting at 25 days, excluding public holidays, rising each year by one day to a maximum of 30 days, pro-rata for part-time employees
• In addition to the statutory UK public holidays, the Diocese offers three privilege days, namely Maundy Thursday, Ascension Day, and Christmas Eve
• Enhanced family-friendly policies and generous occupational sick pay provision
• Free parking and subsidised on-site café
• Electric car and cycle-to-work salary sacrifice schemes
• EV charging points on site
• Access to wellbeing support via Employee Assistance Programme
• Access to low-interest-rate financial services from Churches Mutual Credit Union
• Contributions towards eye tests and prescriptive lenses
• A supportive and inclusive working environment

The successful candidate must have the right to live and work in the United Kingdom. Only shortlisted candidates will be contacted. If you do not hear from us, your application has not been successful.

We want the Church of England’s commitment to equality, diversity, and inclusion for all to be reflected in all staff. We are particularly keen to receive applications from UK Minority Ethnic / Global Majority heritage and disabled candidates, who are currently underrepresented.

The Church of England is committed to the safeguarding, care, and nurture of everyone within the church community. In the Diocese, the team follow and are committed to the Church of England's House of Bishops’ Safeguarding Policies and the relevant statutory legislation and guidance, "Working together" to ensure the welfare of children and young people is paramount

You may have experience in other areas such as Admin, Administration, Administrator, HR Admin, HR Administration, HR Administrator, DBS Admin, DBS Administration, DBS Administrator, HR, Human Resources, Personnel, People. #INDNFP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Salary £32,000 per annum rising to £33,000 in the second year

The Justice First Fellowship (JFF) is a two-year, fully funded legal training programme for aspiring social justice lawyers. Run by the Legal Education Foundation, JFF has supported 170 fellows since 2014, with most continuing to work in social justice law

As a JFF fellow at Cambridge House Law Centre, you’ll complete your legal training with us. We’ll cover the cost of any required training, and you’ll also work with us to develop a project that supports our mission and expands your career opportunities. JFF will provide additional training, wellbeing support, and you will join a growing network of lawyers dedicated to using the law to drive social change.

Cambridge House is looking for motivated people who are willing to go the extra mile to create a more just society. Our innovative London-based charity has been tackling poverty, social inequity, and social injustice since 1889. We provide a range of services that are designed to improve people’s lives as well as transform society through research and social action.

Our team at all levels is very culturally diversity and the majority share lived experiences with our service users. We offer staff a range of competitive benefits including:

ü  30 days holidays plus bank holidays and long service increments.

ü  Hybrid working

ü  Flexible working

ü  Employee Assistance Programme

ü  Pension Scheme

The successful candidate will:

•  Deliver specialist advice and casework for the Law Centre in housing, welfare rights, employment and discrimination law.
• Receive support with training and mentoring advice to qualification.
• Be able to generate income for the Law Centre from cases to meet annual financial targets and objectives.
• Be client focused with a results orientated approach and a commitment to our corporate vision.

We value diversity and warmly encourage applications from disabled, neurodiverse, and LGBTQIA+ people, candidates who share lived experiences with our service users, and people from Black, Asian and global majority communities.

Closing date for applications: 23:59 on Friday 28 November 2025.

For more information, a recruitment pack, and details on how to apply, please visit our website

ISEAL is offering an exciting opportunity to work in a sustainability focused setting for a proactive and process-oriented individual with excellent attention to detail and a passion for good customer service.  The role provides administrative, logistical, and communications support as part of the team dealing with all membership aspects, offering valuable exposure to a wide range of sustainability schemes. If you are looking to apply your existing administration skills to work in a customer facing role, this opportunity will provide you with excellent insight and access to a wide network.

ISEAL supports sustainability standards and similar market-based sustainability systems to improve their impacts on people and planet. The Coordinator will support two crucial functions of the membership team. On the compliance side, the role will be the first point of contact for members, ensuring that member evaluations and associated tasks are coordinated effectively. On the services and prospecting side, the coordinator will engage with a diverse range of organisations working in sustainability, assisting in pitching and communicating clearly about the membership value, the application process and its requirements, as well as providing specialist services and support.

To be considered for this role, you will be highly organised with great attention to detail, be process oriented and committed to providing excellent customer service. You will enjoy working on a varied set of tasks related to different areas of the membership provision. Having gained a good level of work experience, you are familiar with process administration, customer service, and stakeholder communications. You have an interest in learning more about member compliance processes and service provision. This role is supported by two associate managers in the team.

Key responsibilities we will entrust you with:

Membership applications and compliance programme

• Deliver administrative tasks in the compliance programme and application process, including scheduling calls, sourcing and maintaining evaluator records of competence & conflict of interest
• Coordinate the application process for aspiring members, pre-assess completeness of applications, and provide process guidance and support throughout their application journey
• Coordinate independent external member evaluations and act as main point of contact, responding to enquiries
• Maintain and update the Salesforce Compliance portal (platform used to manage evaluations)
• Record and track data across various platforms, updating logs and content on the ISEAL website
• Coordinate information and produce reports / minutes in support of programme management, the ISEAL Membership Committee and strategic development of the compliance programme
• Contribute to systematic measurement and improvement of the compliance programme

 Services and member prospecting

• Act as the first point of contact and respond to enquiries about ISEAL, services and membership
• Schedule and co-lead prospect calls, taking notes and supporting follow up actions
• Support to develop and maintain effective relationships with members and prospect members, as well as key stakeholders related to the compliance programme
• Use and continually improve record-keeping systems, tracking customer relationships on Salesforce and support member/customer prospecting processes
• Coordinate customer relationships related to the ISEAL Insight subscription package, including recruiting new customers and supporting existing relationships, tracking payments, and coordinating delivery of content
• Support delivery of ISEAL’s training courses, including coordinating promotions, registrations and event logistics
• Deliver administrative tasks to support ISEAL’s tailored services processes, including preparing service agreements on contract management system and managing payments

General

• Assist in promoting best practice in use of IT, communications and knowledge management systems within projects, and support efforts to help bring about improvements
• Provide ad hoc support to organisation-wide initiatives, if needs arise
• Liaise with colleagues at all levels across organisation
• Additional responsibilities as assigned by supervisors

Experience, Knowledge and Attribute

• Experience working or interning in a support/administrative role, ideally in an international NGO, professional or membership organisation
• Some experience in a role encompassing customer service, communications or sales, with a focus on high quality services
• Strong organisational skills, with some experience with supporting administration, meeting coordination, logistics, contracts etc.
• Strong attention to detail, with demonstrated experience with proof-reading and record management or similar
• Confidence in using digital tools and systems, with a proactive attitude to improvements
• Good time management and ability to organise multiple simultaneous tasks efficiently
• Excellent written & spoken English, with proven ability to write clearly and concisely
• Confidence in communicating with colleagues, customers and external partners, displaying professionalism in both online and in-person settings
• Ability to communicate and work effectively in a largely remote, international environment
• Ability to thrive in a dynamic work environment with changing projects and working with multiple reporting lines
• Confidence in using the Microsoft Office suite and IT systems, familiarity with virtual meeting tools (e.g. MS Teams, Zoom, etc), use of contact management databases (e.g. Salesforce)
• Interest in social, environmental, and economic sustainability

Additionally desirable

• Experience in a compliance related role
• Exposure to a professional sales environment

About ISEAL

ISEAL supports ambitious sustainability systems and their partners to tackle the world’s most pressing sustainability challenges – from the climate emergency and biodiversity crisis to human rights and persistent poverty. ISEAL Community Members include many of the most respected sustainability schemes worldwide and are active across a diverse range of sectors. Read more about us on our website iseal(.)org. 

ISEAL´s culture and how we will help you thrive

Our values are Connection, Empowerment, Inspiration, Wellbeing, Effective Working and Creativity.

These are traits we value in each other and in the organisation overall and we instil these in all our processes and interactions.

The issues we work on are of a global nature and our team reflects this, with individuals from many different backgrounds and nationalities. We know this diversity adds to the high quality of work we deliver as an organisation and through our commitment to diversity and inclusion we want to add strengths and perspectives in our team with each recruitment. Diversity for us includes race and gender identity, age, disability status, sexual orientation, religion and many other areas forming part of someone´s identity. We are proud to be an equal opportunities employer.

As an organisation, we also support our people in their personal and professional development, with specific budgets and processes enabling individuals to take advantage of growth and development opportunities.

We offer 25 days of annual leave, to which we will add a day a year after 2 years (to a maximum of 30 days), as well as an extra five days as a one off once you have been with us for a full five years.

We recognise individuals’ preferences when it comes to where and when to work through a hybrid working model with a minimum of 4 days per month in the London office as well as the opportunity to apply for flexible working arrangements to suit individual´s needs.

Other relevant information

Term: This is an initial contract of one year with the possibility of extension

Working hours: Full time, 37.5 hours per week

Salary:   £30,000 – 34,500 per annum, depending on experience (full time, 37.5 hours per week)

Location: London. Applicants will need to provide evidence that they are entitled to work in the UK. An ability and willingness to work in a hybrid work environment is required.

International travel: The post holder will be required to undertake occasional international travel

Applications

Deadline for applications: 2 November 2025

Enquiries about the role can be directed to recruitment(@)isealalliance(.)org.

Please note we will not individually contact applicants unless they are shortlisted for interview. We do not accept application letters created by AI as we would like to hear from applicants in their own words.

Interview process

Please see below the planned interview process (please note that we will endeavor to keep to this schedule, but some dates may be subject to change)

First interviews (Teams): w/c 6-10 November

Pre-interview timed exercises (between 60 – 90 minutes from home): 12-17 November

Panel interviews (Teams or in person): w/c 17 November

Decision: by late November

Accessibility

If candidates require additional time or other considerations for the interview process, we are committed to accommodating any reasonable requests.

Please note that ISEAL will cover travel expenses for in person interviews for candidates travelling from outside of Greater London. ISEAL also covers caring expenses for candidates who are carers and need to arrange of cover for the duration of the interview/exercises

We are looking for a National Press Officer to manage and develop PCS's media profile.

Salary and Location

• Band 4, London, Spine points 27-23
• Starting salary: £51,759 p.a. rising to £58,877 p.a. in annual increments
• PCS Clapham

Successful candidates for the post of National Press Officer will be able to demonstrate:

• Experience of working with the media as a press officer or journalist
• Planning successful strategic media campaigns
• Knowledge of how print, broadcast, social and digital media work, including editorial steer, deadlines and readership
• Articulate and persuasive writing skills suited to a variety of diverse audiences
• An understanding of the trade union movement

The main duties of the National Press Officer role include:

• Being first point of contact representing PCS in the media, through press releases, stories and quotes
• Planning and implementing campaigns and media strategies
• Supporting and developing PCS representatives to gain positive media coverage

The ability to organise your own work, identify and set priorities and work to tight deadlines are all essential requirements for a successful National Press Officer. As well as excellent communication skills, the National Press Officer will have an interest in and understanding of trade unions and the issues facing PCS's members.

Closing date: at 12 midday on Monday 3 November 2025

Interviews will be held by Zoom: Thursday 20 November 2025

About PCS

PCS is the Public and Commercial Services Union, representing many thousands of members working in the civil service and related areas.

Employer Benefits

You will have access to a generous package of staff benefits including

• flexible working (including hybrid working)
• childcare and family support
• generous maternity/paternity leave
• 32 days leave and Christmas closure
• pension scheme
• employee assistance programme

Learning and Development

The union offers a wide range of learning and development opportunities. We will work with you to support your continued professional development.

PCS Recruiting Process

We use CVMinder to manage all recruitment activities. It helps us to maintain our commitment to equality and diversity by ensuring that we are fair and compliant with our recruiting practices.

Applications must be received by the closing date and time specified.

Candidates invited for interview are required to make themselves available on the date/s specified. Interview dates cannot be changed to accommodate candidates who are unavailable to attend on the specified date.

• CVs will not be accepted. Please see the job description/person specification and follow the application process.
• PCS is working towards equal opportunities and is positive about disabled people.
• All posts can be considered on a full-time, part-time or job share basis.

Please view our guidance for applicants.

JOB DESCRIPTION: NATIONAL PRESS OFFICER

Ref: 0725

Grade: Band 4, London

Salary:

London Spine points 27-23

London Starting salary £51,759 p.a. rising to £58,877 p.a.

Location: PCS Clapham

Purpose of the job:

To promote PCS in the media and maximise media coverage of PCS campaigns.

Responsible to: National Officer - National Bargaining & Policy Unit

Responsible for: n/a

Contacts

External:

Media, employers, other trade unions and related bodies, campaigning and community bodies, political parties and elected representatives.

Internal:

PCS lay reps and staff including other HQ Departments, Regional Offices and Senior Managers.

Main duties and responsibilities

1. Representing PCS in the media

• Be first point of contact and respond promptly to enquiries from the press and media on PCS issues and stories, including the provision of out of hours cover
• Establish and develop good working contacts with the press and media
• Generate media and press interest in PCS and campaigns
• Draft press releases, quotes and articles/blogs
• Ensure all media opportunities, including television, radio, digital and social media are exploited effectively
• Monitor media coverage, producing relevant reports on the analytics

2. Campaigning, media strategies and implementation

• Help plan and implement campaign strategies, ensuring the most effective use of print, digital, social and broadcast media outlets
• Arrange press conferences and journalist briefings

3. Supporting and developing lay activists

• Support PCS representatives in producing local press releases
• Provide support, training and guidance to PCSs full-time officers in drafting press releases, liaising with the press and lay activists
• Assist in providing training for PCS staff and activists on all aspects of dealing with the media

4. Team Working

• Proactively promote team working
• Participate in team meetings as appropriate
• Maintain high levels of confidentiality of sensitive issues at all times
• Provide assistance to team members

5. General

• Participate and input information into PCS planning and budgeting processes
• At all times implement and promote the PCSs equal opportunities policy and adhere to the PCS Values
• Take due and reasonable care of self and others in respect of health and safety at work
• Participate in appraisal, training and development systems
• Act in a manner that enhances the work of the PCS and its overall public image
• In all work activities, comply with data protection legislation and PCSs requirements for the protection of personal information and the privacy of individuals
• Staff at this grade may be assigned or transferred to posts within grade. A training & development programme will be provided to assist with this, where required such other duties that may reasonably be required and that are within the level of the responsibility of this post
• Willing to work outside normal office hours and location on occasion (e.g. attendance at Annual Delegate Conference, where required)

Person Specification: NATIONAL PRESS OFFICER

Ref: 0725

Date: October 2025

Location: PCS Clapham

ESSENTIAL FACTORS

EXPERIENCE

• Experience of working with the media as a press officer or journalist
• Experience of planning strategic media campaigns
• Experience of preparing reports on media coverage analytics

TRAINING (including continuous professional development)

• Evidence of ongoing training and continuing professional development
• Commitment to participation in appraisal and development review process
• Commitment to undertake job-related training
• Commitment to staff development

KNOWLEDGE

• Knowledge of how print, broadcast, social and digital media work, including editorial steer, deadlines and readership
• Excellent press and media contacts
• Impact and use of Digital and IT applications in a trade union
• Understanding of the political processes in the UK and the role and work of trade unions

SKILLS

• Excellent writing skills and the ability to write good press releases and articles
• Good communication and persuasive skills, both oral and written, for a variety of audiences
• Ability to work under pressure and to tight deadlines
• Use of social media as part of media relations
• Ability to deliver training for PCS staff and activists on all aspects of dealing with the media

OTHER

• Commitment to the application of Equal Opportunities policies and practices at work
• Understanding of own role in maintaining legal compliances within PCS (e.g. data protection; health and safety)
• Flexible approach to work and willing to work outside of normal office hours and location on occasions

The communications specialists in the PCS campaigns and communications team are dedicated to delivering the most up to date services for our members. We are looking for a Head of Communications to lead the team, using up to date tech, design systems and social media engagement to provide the best communications at all times for a diverse audience.

Salary and Location

• Band 5, London Spine points 21-17 or Regional Spine points 23-19
• Starting salary: London £63,279 p.a. rising to £72,098 p.a. or Regional £58,877 p.a. rising to £67,689, in annual increments
• PCS Clapham or Regional office

Successful candidates for the post of Head of Communications will be able to demonstrate:

• Professional experience of working in a communications field
• Problem-solving ability in crisis or challenging situations
• Understanding of different communications media and how to use them effectively
• An interest in developing communications technology
• A record of positive collaboration, building strong working relationships

The main duties of the Head of Communications role include:

• Leading on internal and external communications strategies that align with the union's overall goals
• Maintaining quality of all communications, ensuring consistent and positive messaging to promote the aims and objectives of the union
• Motivational management and development of the team
• Liaising with departmental heads, senior lay officials and other colleagues on a range of communications
• Budget management, bid preparation and liaising with suppliers

Excellent people skills combined with problem-solving ability and an understanding of up to date communications technology will all be essential requirements for a successful Head of Communications.

Closing date: 12 midday on Monday 20 October 2025

Interviews will be held by Zoom: Tuesday 4 November 2025

About PCS

PCS is the Public and Commercial Services Union, representing many thousands of members working in the civil service and related areas.

Employer Benefits

You will have access to a generous package of staff benefits including

• flexible working (including hybrid working)
• childcare and family support
• generous maternity/paternity leave
• 32 days leave and Christmas closure
• pension scheme
• employee assistance programme

Learning and Development

The union offers a wide range of learning and development opportunities. We will work with you to support your continued professional development.

PCS Recruiting Process

We use CVMinder to manage all recruitment activities. It helps us to maintain our commitment to equality and diversity by ensuring that we are fair and compliant with our recruiting practices.

Applications must be received by the closing date and time specified.

Candidates invited for interview are required to make themselves available on the date/s specified. Interview dates cannot be changed to accommodate candidates who are unavailable to attend on the specified date.

• CVs will not be accepted. Please see the job description/person specification and follow the application process.
• PCS is working towards equal opportunities and is positive about disabled people.
• All posts can be considered on a full-time, part-time or job share basis.

Please view our guidance for applicants.

JOB DESCRIPTION: HEAD OF COMMUNICATIONS

Ref: 1025

Grade: Band 5, London or Region

Salary

London Spine points 21-17

London Starting salary £63,279 p.a. rising to £72,098 p.a.

Regional Spine points 23-19

Regional Starting salary £58,877 p.a. rising to £67,689 p.a.

Location: PCS Clapham or Regional Office

Purpose of the job:

Develop, lead, implement, and ensure internal and external communications strategies are maintained and in line with PCS policy.

Lead on the strategic direction of the unions communications and oversee delivery, digital strategy, membership engagement and internal communications.

To advise and work alongside the National Management Team, National Executive Committee and partners to devise and implement communications campaigns and projects.

To assist in maximising the potential for union growth, development and success, and to encourage membership participation through robust communication strategies.

To undertake a management role with direct responsibility for staff ensuring that the work of the communications team is in line with the wider objectives of the union.

Responsible to: Head of Campaigns & Communications

Responsible for: Band 4 officers and Support staff

Contacts

External:

PCS members, elected officials and potential members. Employers, Legal and other advisors. TUC, members of other trade unions and related bodies. Senior government officials, Ministers, MPs, pressure groups, campaigning bodies and media.

Internal:

PCS staff and managers across regions, Senior Management Team, National Management Team and other PCS departments.

Main duties and responsibilities

1. Key areas

• Lead on, develop and implement internal and external communication strategies that align with the union's overall goals
• Create and oversee communication materials such as the creation of promotional and informative materials, digital campaigns, print materials, social media, audio and video
• Conduct quality controls on all communications, ensuring that all union communications and materials have consistent and positive messaging and branding
• Responding to crises or challenging situations quickly and professionally
• Contribute to the strategic development of the Unions policy objectives including the PCS planning process
• Provide support and have direct involvement through the National Management Team (NMT) in the unions bargaining, organising, campaigning, equality, learning and digital agendas
• Manage people and resources in the communications team
• Represent PCS at external meetings
• Provide advice to and lead relevant committees including the preparation and presentation of reports
• Monitor and report on issues and initiatives as requested
• Provide input into budgetary processes including bid preparation, monitoring and control where relevant

2. People Management

• Manage work allocation and workflow, future planning and support for officer team/line manager
• Motivate and manage individuals and the team as a whole to provide a high standard of service
• Check work standards and maintain consistent quality of delegated tasks
• Seek to continuously improve the effectiveness and efficiency of the team
• Through induction, the appraisal system and one-to-ones, identify staff training and development needs, train or organise formal/informal training
• Proactively promote diversity in line with the wider PCS approach
• Apply the staff conduct policies as and when required e.g. discipline, grievance, capability, dignity at work and IT security policies
• Provide advice and deal with complex issues related to staff management including disciplinary or grievance in consultation with line manager
• Ensure that the health, safety and welfare of staff is maintained and improved, in accordance with PCS and statutory policies
• Work effectively with lay officials
• Deputise for line manager when required

3. Communication

• Ensure digitalisation, information and communications methods are effectively implemented and used to generate improvements
• Draft complex communications including briefs and reports to staff and members
• Communicate with members by producing circulars and briefings and by addressing meetings and conferences when required
• As necessary, represent PCS and liaise with outside bodies

4. Team Working

• Proactively promote team working and collaboration across the organisation
• Initiate, organise, lead and participate in team meetings as appropriate
• Maintain high levels of confidentiality of sensitive issues at all times
• Provide assistance to team members

5. Equality

• Contribute to PCS policies on equal opportunities by developing innovative workplace strategies to tackle inequality and discrimination

6. General

• Participate and input information into PCS planning and budgeting processes
• At all times implement and promote the PCSs equal opportunities policy and adhere to the PCS Values
• Take due and reasonable care of self and others in respect of health and safety at work
• Participate in appraisal, training and development systems
• Act in a manner that enhances the work of the PCS and its overall public image
• In all work activities, comply with data protection legislation and PCSs requirements for the protection of personal information and the privacy of individuals
• Staff at this grade may be assigned or transferred to posts within grade. A training & development programme will be provided to assist with this, where required
• Such other duties that may reasonably be required and that are within the level of the responsibility of this post
• Willing to work outside normal office hours and location on occasion (e.g. attendance at Annual Delegate Conference, where required)

Person Specification: HEAD OF COMMUNICATIONS

Ref: 1025

Date: September 2025

Location: PCS Clapham or Regional office

ESSENTIAL FACTORS

QUALIFICATIONS

• Bachelors degree in communications, marketing, public relations, journalism, English or a related field or equivalent demonstrable experience

EXPERIENCE

• 5 years experience in communications field within a complex membership organisation
• People management including induction, work allocation, appraisal and conduct
• Leading committees and teams
• High level project management, problem solving and decision making
• Responding to crisis or challenging situations

TRAINING (including continuous professional development)

• Evidence of ongoing training and continuing professional development
• Commitment to undertake job-related training
• Commitment to participation in appraisal and development review process
• Commitment to staff development

KNOWLEDGE

• Understanding of the political processes in the UK and the role and work of trade unions
• Budget monitoring and control processes
• Employment rights, equality legislation, discrimination law and working practices, in a communications context
• Impact and use of Digital and IT applications in a trade union
• Methods and techniques for bargaining, campaigning and organising

SKILLS

• Ability to communicate effectively using written and oral channels, including reports and presentations, with a variety of audiences
• Ability to negotiate and form effective working relationships internally and externally
• Ability to identify and set standards and priorities
• Ability to provide strategic and policy implementation advice and guidance
• High standard of organisational ability

OTHER

• Commitment to the application of Equal Opportunities policies and practices at work
• Understanding of own role in maintaining legal compliances within PCS (e.g. data protection; health and safety)
• Flexible approach to work and willing to work outside of normal office hours and location on occasions

Deputy Director, Principal Gifts
University of Manchester
£80,000 - £110,000, dependent on experience
Hybrid working

This is a really unique opportunity to lead a Principal Gifts programme for the University of Manchester.

As Deputy Director, Principal Gifts, you will work at the most senior levels to secure principal gifts that are truly transformational.  Your leadership will help ensure that we deliver our most ambitious fundraising effort in our history, designed to expand our global influence, engage new audiences and galvanise our community of over 600,000 alumni worldwide. 

You will join an incredible Development and Alumni Relations team here, led by Kate Cambden, and work alongside our new Vice Chancellor, Professor Duncan Ivison, a seasoned fundraiser with vision, ambition and international standing. With philanthropy embedded at the heart of the University’s forthcoming ten-year strategy, this is a pivotal moment to help drive Manchester’s future impact.

Reporting to the Director of Development & Alumni Relations, you will be a vital member of the Senior Leadership Team, providing strategic guidance to University leaders, academics, and fundraising colleagues, while securing the gifts that will make the greatest difference.

This is a chance to shape the future of philanthropy at Manchester - for our students, our researchers, and our global community - while leaving a lasting legacy.

Everything is coming together to make this a real inflection point for Development and Alumni Relations at Manchester.  We have an incredible team, an outstanding Vice Chancellor and a significant growth trajectory in our fundraising. We have an enormous – almost unprecedented - opportunity to help the University of Manchester have an even greater impact in the world. 

The team here are passionate, fun, creative, and ambitious individuals who are dedicated to our work as well as to supporting each other.  This role embodies our values - integrity, collaboration, boldness and ambition - and will be central to delivering the lasting impact our campaign seeks 

Closing date: Midnight on Wednesday 5 November

Interested?

Please familiarise yourself with the attached Candidate Pack.
To apply, please submit a CV and covering letter.

The University of Manchester is partnering with Constellate Global Talent on this search. No agencies please.

Job Title: Fostering Recruitment Officer

Salary: £26,854 per annum salary (increasing to £29,838 in 18 months) + £750 per annum Homeworking Allowance

Hours & Contract: 35 Hours per week with some evening and weekend working - Permanent Contract

Location: Homebased in West Midlands, within reasonable travelling distance of Walsall and/or West Bromwich

As a ‘not for profit’ organisation, TACT puts the needs of our children and carers first and look to appoint individuals who are as passionate about fostering as we are. We are a homeworking organisation, and we pride ourselves on our flexible working opportunities, available from day one, an extensive wellbeing programme and our benefits package, all curated to nurture a healthy work life balance for all our employees so they can give an excellent service to our carers and the young people and children we care for.

As a foster care charity, TACT invests all surplus income into services, staff, carers, and child development. This means that we have been able to invest unique projects like TACT Connect, our unique and ground-breaking scheme for TACT care experienced young people and adults,  as well as our expanding Education and Health services. All our activities are built on our commitment to becoming a fully trauma informed organisation, in line with our key values and ethos.

In 2024 TACT became one of the top 5 charities to work for in the UK, placing 5th in the UK Best Companies Work For survey results , and a top 25 mid-sized company to work with across the whole of the UK.   97% of our people feel proud to work with TACT and think that TACT cares about their wellbeing, while 92% of our people would say they “ love working for TACT”.

The Fostering Recruitment Officer will have a varied and interesting role working flexibly, including evenings and weekends, organising a variety of events, peer support groups, and promotional opportunities amongst local communities. Building relationships and communicating on the fostering process, the post holder will work closely with the West Midlands Team, existing foster carers and children and young people to promote the variety of services and benefits TACT provides to carers that contribute to making a positive difference to the outcomes for the young people and children in our care. 

If you want to be valued as a professional, be appreciated at work and contribute to better outcomes for the children and young people connected with TACT,apply now.  

Overall Duties of the Fostering Recruitment Officer will include:

• Working collaboratively with the team to progress fostering enquiry management
• Support community recruitment activity to create a consistent pipeline of carer applicants
• Facilitating a smooth application and assessment process for potential foster carers
• Undertaking essential admin relating to record keeping, creation of data for analysis, evidence for measuring objectives
• Creative contribution to innovation and improvement of strategies and local recruitment activities
• Maintaining an understanding of regulations and requirements for provision of foster care services
• Working flexibly, including evenings and weekends, and travelling throughout the area

 TACT offer an excellent employee benefits package including:

• 31 days paid holiday plus 8 annual bank holidays.
• Progression to salary target rate upon completion of 18 months service.
• 45p per mile for business travel.
• Flexible working arrangements (including compressed hours, flexibility around core hours, volunteer days policy).
• Family friendly policies.
• Homeworking ‘bundle’ including annual allowance, IT equipment and a loan for home office set up.
• Help@Hand Employee Assistance Programme (including CBT counselling, 24/7 remote GP appointments, physiotherapy, mental health support and second opinions on serious diagnosis).
• An hour a week of live, expert led activities through the Annual Employee wellbeing Programme.
• Menopause Policy and free Menopause Clinician Appointments.
• Stakeholder Pension Scheme (salary sacrifice).
• Fantastic learning and development opportunities for all roles.

This is a homebased role with the requirement for frequent travel across the West Midlands Area to travel to face-to-face events, team meetings, training and team wellbeing events.

An Enhanced DBS clearance is required for this role and will be processed by TACT on your behalf.

Closing Date: Midnight on Sunday 9th November 2025

Interview Date: Thursday 20th November 2025 (via Microsoft Teams)

Safeguarding is everyone’s business and TACT believes that only the people with the right skills and values should work in social work.  As part of TACT’s commitment to safeguarding, we properly examine the skills, experience, qualifications, and values of potential staff in relation to our work with vulnerable young children.  We use rigorous and consistent recruitment approaches to help safeguard TACT’s young people.  All our staff are expected to work in line with TACT’s safeguarding policies.

We reserve the right to close a vacancy earlier than advertised if the volume of applications is excessive, you are therefore advised to apply at your earliest convenience.

TACT does not accept unsolicited CVs from external recruitment agencies, nor the fees associated with them.