Data and supporter care manager jobs
Are you passionate about delivering exceptional customer service, connecting with people, and making a real difference?
Join Our Team as a Customer Services Advisor – Outbound calling
As a Customer Services Advisor - Outbound calling , you’ll be the friendly and trusted voice of BHF building meaningful relationships with our customers, supporters, and fundraisers. You’ll play a key role in shaping perceptions, influencing engagement, and stewarding long-term connections through outbound calling and responsive support.
Key Responsibilities:
- Connecting with our BHF supporters through outbound calls, supporting their training schedules, fundraising, and promoting major events like the London Marathon and the London to Brighton Bike Ride.
- Responding to and resolving inbound queries via telephone, email, social media, and live web chat.
- Providing information, taking donations, and resolving customer queries and feedback.
- Using our ticketing and CRM systems to update customer records.
- Enhancing satisfaction and relationships through stewardship activities.
About You
Your ability to connect with people is your superpower. We’re looking for someone who’s naturally curious, a quick learner, and passionate about building meaningful relationships. You’ll be the first point of contact for our customers and supporters, listening, asking insightful questions, and providing the right help at the right time.
You can influence with empathy, fundraise with integrity, and turn everyday conversations into meaningful moments. Your enthusiasm and warmth shine through in every interaction, guiding supporters through their journey whether they’re training for a major event or making a heartfelt donation. You’re resilient, calm under pressure, and make people feel genuinely valued.
You’ll be confident using Microsoft Office, databases, and handling data entry with accuracy. Your proactive, “can-do” attitude means you take ownership of queries and give people the time and care they deserve.
Driven by customer satisfaction, you see challenges as opportunities to create unforgettable moments. Your excellent administrative and time management skills help you stay organised and focused, even when juggling multiple priorities.
Why Join Us?
We offer our staff generous benefits, such as:
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30 days annual leave plus bank holidays.
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Private medical insurance, dental health cover, and money towards gym membership.
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Pension scheme with employer contribution up to 10%.
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Full pay for 12 weeks for family leave including maternity, paternity and adoption leave.
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Life assurance.
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Extra paid leave of up to 10 days to support colleagues who may need more time off work to look after themselves or others close to them.
Working Arrangements
- 7 x 6-month Fixed Term Contract starting on 14th Jan 2026 .
- Working Hours: Normal working hours are 09:00am to 05:00pm, Monday to Friday, with flexibility to work 11:00am - 07:00pm and some Saturdays during peak event season.
- Hybrid Role: A week typically involves 1 day a week (usually Wednesdays) in our Birmingham office (B37 7YE) to collaborate with your team and other 4 days will be working remotely at home.
Interview Process
Our interview process involves two stages:
- Initial Stage: One-way video interview, allowing you to record responses to pre-set questions at your convenience, showcasing your personality, skills, and experiences.
- Second Stage: Assessment Centres will be held in person at our Birmingham Office (B37 7YE) on 2nd 3rd and 4th December 2025. Please note that these dates are fixed and cannot be changed.
Start Date & Induction:
All new team members will start on 14th Jan 2026, and this date is not negotiable. The induction training will last for four weeks, during which you will be required to come into the office more frequently. After completing the training, your office attendance will reduce to once a week.
About us
Every single one of us is vulnerable to the heartbreak caused by heart and circulatory diseases – they are the world’s biggest killers. But the research we fund represents hope. And nothing matters more than finding cures and treatments that give us more time with the people we love.
We value and respect every individual’s unique contribution, celebrate diversity, and make inclusion part of what we do every day.
Our Equality, Diversity and Inclusion (EDI) Strategy, Igniting Change, along with our internal EDI group, Kaleidoscope, and a growing number of employee network groups (our Affinity Groups), help us create an environment where all our colleagues and volunteers can succeed.
Chief Executive Officer - The Brain Charity
Location: Liverpool-based - occasional travel across Merseyside and the UK
Salary: circa £65,000 (+ 10% company pension on successful completion of probation)
Contract: permanent, full-time
Are you ready to lead a values-driven charity that supports people affected by neurological conditions and their families across Merseyside and nationally?
The Brain Charity is a Liverpool-based national charity supporting adults, children and their families affected by any of more than 600 neurological and related conditions. Since our roots in Merseyside community neurology (1992) we have grown a centre-based offer, hospital liaison roles and a national information, training and support service - from practical welfare and legal advice, counselling and rehabilitation (Neuro Gym) to peer connection via The Brain Food Café and employer/school training. We put lived experience, co-production and neuro-inclusive practice at the heart of everything we do.
As our next Chief Executive, you will:
- Strategic leadership: Develop and deliver a 5-year strategy and an operational plan with clear priorities that secures the charity’s long-term impact and sustainable growth.
- Values leadership: Model and embed the charity’s person-centred, inclusive and co-productive values across services and culture.
- Growth & income diversification: Lead development of diverse income streams - fundraising, legacies and commercial activity - to strengthen financial resilience.
- Partnerships & advocacy: Strengthen senior relationships with NHS partners, local authorities, commissioners and wider stakeholders; amplify the charity’s voice in neuro-health and community settings.
- Service quality & impact: Embed rigorous outcome measurement, quality assurance and contract compliance so our impact drives commissioning and service development.
- People leadership: Stabilise staff morale, lead and develop a high-performing Senior Leadership Team, and promote wellbeing and inclusive working practices.
- Governance & financial stewardship: Provide timely, high-quality reporting to the Board; oversee budgeting, forecasting and risk management to safeguard financial sustainability.
Who you are:
- An experienced Chief Executive or senior director with a minimum of three years’ experience at CEO or equivalent level.
- Proven track record of winning and managing commissioned contracts and delivering against local authority or health contracts.
- Skilled at building strategic partnerships and commanding credibility with senior stakeholders across health, local government and the voluntary sector.
- Confident at leading turnaround and financial sustainability work - experienced in budgeting, forecasting and making difficult decisions when needed.
- A values-led, collaborative leader with high emotional intelligence, resilience and a commitment to co-production and inclusion.
Why The Brain Charity?
- Lead a respected, person-centred organisation with a unique, wide-ranging offer across advice, emotional support, rehabilitation, social connection and national training.
- A high-impact role where you can stabilise the organisation, professionalise fundraising and scale services strategically.
- Liverpool-based centre with hybrid working and national reach - a chance to influence neuro-health practice and commissioning across the UK.
Please see the attached Recruitment Brief with details on how to apply.
Closing date for applications: 9am, Monday 10th November 2025
As leading charity recruitment specialists and a certified B Corp, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Location: Based at the CA1066 office in St Leonards-on-Sea, with regular working from other local Citizens Advice offices across the county.
Training: Training can be provided to a candidate who demonstrates relevant prior experience or transferable skills.
Citizens Advice 1066 is seeking a Money Advice Caseworker to join our specialist team. This permanent role is vital for helping people resolve complex debt issues, contributing directly to our charitable mission of relieving poverty and distress.
Key Casework Responsibilities:
- Provide full money advice casework, including calculating, negotiating, drafting correspondence, and making phone calls to act on behalf of the client.
- Negotiate with third parties and creditors as appropriate.
- Ensure income maximisation by checking and assisting with the take-up of appropriate benefits.
- Manage cases according to the Citizens Advice Quality Standard and Financial Conduct Authority (FCA) Guidelines.
- Maintain accurate case records for continuity, statistical monitoring, and reporting purposes.
About CA1066
We provide a range of advice services across East Sussex, helping people through education, health preservation, and the relief of poverty. We value sensible, effective service delivery and a supportive working environment.
Inclusion: We value diversity and welcome applications from all sections of the community. We particularly encourage applications from disabled people, people with physical or mental health conditions, LGBT+ and non-binary people, and people from racial minority communities.
Executive Director Partnerships
We are seeking an Executive Director Partnerships to join the team.
If you want to join an impact-driven organisation, improving outcomes for vulnerable children and families, then apply today!
Position: Executive Director, Lincoln Social Outcomes Partnership (LSOP)
Location: Lincolnshire/hybrid
Hours: Full-time
Salary: £70,200
Contract: 12-month fixed-term contract, becoming a permanent position pending successful setup of the CIC and continued funding
Closing Date: 7th November 2025
The Role
The Executive Director will lead the Lincolnshire Social Outcomes Partnership CIC (LSOP CIC), driving its mission to improve health outcomes and reduce inequalities across Lincolnshire. This is a strategic and operational leadership role, responsible for managing partnerships, governance, and delivery of the organisation’s innovative Community Transformation Fund and Anchor Programme.
Key responsibilities include:
- Leading fundraising and investor engagement
- Overseeing daily operations
- Ensuring strong governance and financial management
- Building trusted relationships with stakeholders including the Lincolnshire Integrated Care Board, Social Finance, Macmillan Cancer Support, and local VCFSE organisations
- Champion collaboration and co-design
- Support community-led service development and investment proposals
- Mentor partners in social investment approaches
- Measure impact
The Executive Director will also lead the transition toward locally rooted leadership, ensuring the CIC remains sustainable, community-driven, and focused on equitable health transformation.
About You
We are looking for someone with experience of:
- Working with or within health systems with an understanding of processes and systems associated with service delivery
- Developing and delivering fundraising and investment opportunities (for example, grant-based or investment bids to charities, foundations or philanthropic organisations)
- Developing and managing cross-sector partnerships, including collaboration with public sector, legal, financial, and community stakeholders.
- Overseeing financial modelling, risk analysis, and investment planning in complex programme environments.
- Commissioning, contracting, and negotiating with external partners and professional advisors.
- Designing and delivering programmes that prioritise equity, lived experience, and inclusive service design.
- Presenting proposals and performance updates to governance boards or advisory groups.
- Supporting capacity building within organisations or communities in multi-agency settings.
- Developing and delivering programmes in partnership with community-based or place-based institutions.
- Facilitating inclusive approaches to service development that reflect community needs.
About the Organisation
Since 2007, the organisation has helped to pioneer a series of programmes to improve outcomes for individuals with complex needs. These innovations, including the social impact bond model, have mobilised more than £500 million globally. With sister organisations in the US, Israel, the Netherlands and India the organisation has network of partners across the world.
Equality, diversity and inclusion
We actively encourage applications from under-represented and minoritised groups, including those with lived experience of the social issues we are working to address. The organisation is an equal opportunities employer and support a range of flexible working options.
The application process uses Applied, a platform developed by the Behavioural Insights Team, to record your application. Applied is focused on using behavioural and data science to improve hiring decisions and minimise unconscious bias in the recruitment process. You will be asked to respond to four situational based questions, which will allow you to express your ability.
You may have experience in other areas such as Executive, Director, Director of Partnerships, Partnerships Director, Health, Fundraising Director, Grants, Bids, Foundations, Philanthropy, Executive Director, Deputy Director, Director of Operations, Operations Director, Strategic Operations.
This role is currently unable to offer sponsorship. Please ensure you have the right to work in the UK before applying.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Location: Contracted to our Peterborough office with the flexibility for hybrid working
Contract type: Permanent
Hours: Full time: 37.5 hours per week
Salary: £50,000 - £55,000 depending on experience
Benefits: We want all our employees to feel valued and engaged and are committed to offering a positive working culture along with a good work-life balance. As well as ensuring we pay our employees fairly, we offer the following benefits: Flexible working, Generous annual leave, Private Medical Insurance, including dental and optical, Pension Scheme, Sick Pay, Death in Service, Employee Assistance Programme, Bike Loan Scheme, Cycle2Work Scheme, Eyecare, Discount Portal.
Closing date: Wednesday 19 November 2025
Telephone interviews will be held on 25 or 26 November 2025
In-person interviews will be held in Peterborough week commencing 1 December 2025
No agencies please
Be a part of an energetic and vibrant team who are driven by the desire to improve the lives of people living with kidney disease. Our vision is the day when everyone lives free from kidney disease.
Kidney disease already affects ten per cent of the UK population – and it's growing. Now more than ever, it's vital that we're able to drive awareness and understanding of the condition and move forward in our mission to end kidney disease.
With a newly refreshed strategy and ambitious plans for the future, we are now looking for a head of digital marketing. The successful candidate will be joining the charity at an exciting time of growth, and a significant part of this new role will be to take the lead on developing and building our ability to meet the needs of supporters, grow our audience-base and enable strong and responsive relationships.
We want to strengthen our connections with people and make them feel genuinely part of a movement and community working to transform kidney health, raise awareness and drive positive change. As a charity, our digital and data-driven approaches to building new audiences whilst stewarding and nurturing those connections is more important than ever and the head of digital marketing will be key to that growth.
You will have significant experience in a digital leadership role within a charity or values-led organisation, with a proven track record of delivering digital transformation or major digital projects. In addition, you will be a skilled leader with the ability to lead, develop and motivate a multi-disciplinary team to achieve high standards.
If you are interested in the position, please complete the online application form and submit together with your CV.
We are committed to providing equal opportunities for everyone and encourage applications from all sections of the community.
About Kidney Research UK:
Kidney Research UK is the leading charity in the UK focused on funding research into the prevention, treatment and management of kidney disease. Our vision is the day when everyone lives free from kidney disease and for more than 60 years the research, we fund has been making an impact. But kidney disease is increasing as are the factors contributing to it, such as diabetes, cardiovascular disease and obesity, making our work more essential than ever.
At Kidney Research UK we work with clinicians and scientists across the UK, funding and facilitating research into all areas of kidney disease. We collaborate with partners across the public, private and third sectors to prevent kidney disease and drive innovation to transform treatments.
Over the last ten years we have invested more than £71 million into research. We lobby governments and decision makers to change policy and practice to ensure that the estimated 7.2 million people living with all stages of kidney disease in the UK have access to the most effective care and treatment, and to make kidney disease a priority.
Most importantly, we also work closely with patients, ensuring their voice is heard and is at the centre of everything we do, from deciding which research to invest in to how we plan our priorities and our work across the charity.
Those patient contributions are vital, always helping us and our partners to understand what life is like with kidney disease, always ensuring we see the patient behind the treatment and always reminding us that behind every statistic and every number is a person – the patients and the carers who inspire our mission and push us forward to make a difference and change the future of kidney disease.
You may also have experience in the following: Digital Marketing Manager, Head of Digital, Digital Transformation Manager, Head of Marketing and Communications, Senior Digital Marketing Manager, Director of Digital Marketing, Head of Digital Strategy, Digital Engagement Manager, Marketing and Digital Manager, Head of Online Marketing, Charity, Charities, Third Sector, Not for Profit, NFP, etc.
REF-224 704
We are recruiting for a
Head of Fundraising and Communications
Part-time (22.2 hours per week)
Canterbury
Hybrid working arrangement available
Permanent Contract
to join the bemix team.
We are looking for a skilled and principled leader to help grow our impact and influence — while staying deeply rooted in our EPIC values. As Head of Fundraising and Communications, you will shape and lead our approach to ethical fundraising, inclusive communications, and brand stewardship. You will help ensure that our voice is clear, courageous, and reflective of the people we work alongside — building support and community around our work, and generating the income we need to thrive.
As Head of Fundraising and Communications, you will hold a key leadership role at the heart of bemix. You will build and deliver a fundraising strategy that grows our income while protecting our integrity; lead inclusive, accessible communications that amplify marginalised voices; and nurture a brand that reflects our commitment to social justice and inclusion. You will work closely with the Chief Operations Officer, Senior Leadership Team and Trustees — helping to tell the story of our work, build strong relationships, and secure support for the future.
At the core of bemix is a belief that “every single person is valued as an individual.” This belief underpins everything we do — and we’re looking for someone who shares this commitment and can help us bring it to life in our public voice. You’ll be joining a creative, thoughtful and determined team, and playing a key role in a movement for inclusion that is shaped and led by people with a learning disability and/or autistic people.
Main aim: The Head of Fundraising and Communications is responsible for developing and delivering a coherent, values-aligned fundraising and communications strategy that supports bemix’s mission, values and long-term sustainability. This includes growing diverse income streams, strengthening public and stakeholder engagement, ensuring consistent, accessible and inclusive representation of our work, and embedding strong internal communications and messaging across the organisation.
As a member of the Senior Leadership Team, the postholder also plays a critical role in organisational planning, culture, reputation and long-term development.
Hours: 22.2 hours per week to be worked flexibly as agreed with your Line Manager.
Start Date: As soon as the safer recruitment process allows.
Location: The role offers hybrid working, combining remote and office-based work. The post holder is expected to work from a bemix office for a minimum of two days each week with regular travel to other bemix locations across Kent as required. Your office will be based at the Canterbury Innovation Centre, University of Kent site. With access to great facilities, including free parking, cafe, reliable local transport connections and lovely outside spaces to explore on breaks/lunch/walking supervision. Flexibility in working hours and location may be available, by agreement, to support wellbeing and work-life balance in line with our organisational values.
Duration: Permanent Contract
Salary and benefits: £50,000 per annum, pro rata + generous 25 days annual leave plus 8 bank holidays + Contributory Pension Scheme (5% of pay)
We seek individuals who view their work as a vocation and are committed to social change, particularly in achieving equality for autistic people and people with learning disabilities. At bemix, we recruit those passionate about making a difference.
If you have…
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A proven experience of fundraising and/or communications work in a values-led organisation.
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A strong track record of securing income from a range of sources, including trusts/foundations, individual giving and/or legacy giving.
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Experience of developing and delivering fundraising strategies and campaigns that are ethical, inclusive and effective
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The ability to produce engaging, accessible communications and marketing materials.
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Experience of working alongside people with lived experience in the co-design or co-production of fundraising or communications activity.
...we’d love to hear from you!
To apply, please download a copy of the Job Pack and fill out our online application form on our website.
Closing date for applications: Midnight, Monday, 3rd November 2025.
Interviews will take place between the 10th and 12th November 2025.
We will contact everyone by the end of the day on: Wednesday, 5th November 2025.
No agency contact please. You will be required to declare all past convictions, whether spent or not, as this post is exempt from The Rehabilitation of Offenders Act 1984. You will also be required to undergo an Enhanced DBS Check.
We are committed to making our recruitment practices barrier-free and as accessible as possible for everyone. This includes making adjustments or changes for people with disability, neurodiversity and/or long-term health conditions. If you would like us to do anything differently during the application, interview or assessment process, including providing information in an alternative format, please contact us.
We are people with and without learning difficulties and/or autism, working and learning together.
The client requests no contact from agencies or media sales.
Administrator
Are you looking for a rewarding opportunity to support the mission of a values-driven organisation? Do you thrive in a role that combines organisation, collaboration, and purpose? If so, this role could be perfect for you!
While experience in HR or safeguarding environments is desirable, it’s not essential as we will support your development.
Position: Safeguarding, HR, & DBS Administrator
Location: Kidlington, Oxford/Hybrid
Hours: 30 hours per week (flexible working pattern)
Salary: £23,717.15 per annum (£29,251.18 per annum full-time equivalent (FTE))
Contract: Permanent
Closing Date: Wednesday 29 October 2025
Interviews will take place in Oxford on: Thursday 06 November 2025
The Role
As the Safeguarding, HR, & DBS Administrator, you will provide essential support across safeguarding, HR, and DBS functions, helping to ensure communities are safe, well-supported, and compliant with best practice.
Your role will include
- Assisting the safeguarding team and parishes in building effective safeguarding structures
- Supporting HR processes throughout the employee lifecycle
- Managing DBS administration for both diocesan staff and parishes
- Maintaining accurate safeguarding and data protection records in the Contact Management System contributing to wider departmental tasks and your own professional development.
This is a varied and rewarding role for someone who enjoys working collaboratively, takes pride in detail, and is passionate about making a difference.
About You
You do not need to be a practising Christian or have a faith to work here - around 50% of staff are not practising Christians but are comfortable with the Christian ethos that underpins our work. However, all staff do have a desire to make a difference.
What matters most is your commitment to excellence, your ability to work sensitively and confidentially, and your enthusiasm for supporting others. We’re looking for someone who brings strong administrative and organisational skills, communicates clearly and professionally, and can manage multiple priorities with accuracy and care.
Confidence in using Microsoft Office and maintaining databases is important, as is a collaborative spirit and enjoyment of working as part of a team.
Benefits and Rewards
We offer a generous package including:
- Competitive salary with progression opportunities
- Generous employer pension contribution of 12.5% into the auto-enrolment pension scheme, which includes a death-in-service benefit (5% employee contribution)
- Annual holiday entitlement starting at 25 days, excluding public holidays, rising each year by one day to a maximum of 30 days, pro-rata for part-time employees
- In addition to the statutory UK public holidays, the Diocese offers three privilege days, namely Maundy Thursday, Ascension Day, and Christmas Eve
- Enhanced family-friendly policies and generous occupational sick pay provision
- Free parking and subsidised on-site café
- Electric car and cycle-to-work salary sacrifice schemes
- EV charging points on site
- Access to wellbeing support via Employee Assistance Programme
- Access to low-interest-rate financial services from Churches Mutual Credit Union
- Contributions towards eye tests and prescriptive lenses
- A supportive and inclusive working environment
The successful candidate must have the right to live and work in the United Kingdom. Only shortlisted candidates will be contacted. If you do not hear from us, your application has not been successful.
We want the Church of England’s commitment to equality, diversity, and inclusion for all to be reflected in all staff. We are particularly keen to receive applications from UK Minority Ethnic / Global Majority heritage and disabled candidates, who are currently underrepresented.
The Church of England is committed to the safeguarding, care, and nurture of everyone within the church community. In the Diocese, the team follow and are committed to the Church of England's House of Bishops’ Safeguarding Policies and the relevant statutory legislation and guidance, "Working together" to ensure the welfare of children and young people is paramount
You may have experience in other areas such as Admin, Administration, Administrator, HR Admin, HR Administration, HR Administrator, DBS Admin, DBS Administration, DBS Administrator, HR, Human Resources, Personnel, People. #INDNFP
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Salary £32,000 per annum rising to £33,000 in the second year
The Justice First Fellowship (JFF) is a two-year, fully funded legal training programme for aspiring social justice lawyers. Run by the Legal Education Foundation, JFF has supported 170 fellows since 2014, with most continuing to work in social justice law
As a JFF fellow at Cambridge House Law Centre, you’ll complete your legal training with us. We’ll cover the cost of any required training, and you’ll also work with us to develop a project that supports our mission and expands your career opportunities. JFF will provide additional training, wellbeing support, and you will join a growing network of lawyers dedicated to using the law to drive social change.
Cambridge House is looking for motivated people who are willing to go the extra mile to create a more just society. Our innovative London-based charity has been tackling poverty, social inequity, and social injustice since 1889. We provide a range of services that are designed to improve people’s lives as well as transform society through research and social action.
Our team at all levels is very culturally diversity and the majority share lived experiences with our service users. We offer staff a range of competitive benefits including:
ü 30 days holidays plus bank holidays and long service increments.
ü Hybrid working
ü Flexible working
ü Employee Assistance Programme
ü Pension Scheme
The successful candidate will:
- Deliver specialist advice and casework for the Law Centre in housing, welfare rights, employment and discrimination law.
- Receive support with training and mentoring advice to qualification.
- Be able to generate income for the Law Centre from cases to meet annual financial targets and objectives.
- Be client focused with a results orientated approach and a commitment to our corporate vision.
We value diversity and warmly encourage applications from disabled, neurodiverse, and LGBTQIA+ people, candidates who share lived experiences with our service users, and people from Black, Asian and global majority communities.
Closing date for applications: 23:59 on Friday 28 November 2025.
For more information, a recruitment pack, and details on how to apply, please visit our website
The client requests no contact from agencies or media sales.
ISEAL is offering an exciting opportunity to work in a sustainability focused setting for a proactive and process-oriented individual with excellent attention to detail and a passion for good customer service. The role provides administrative, logistical, and communications support as part of the team dealing with all membership aspects, offering valuable exposure to a wide range of sustainability schemes. If you are looking to apply your existing administration skills to work in a customer facing role, this opportunity will provide you with excellent insight and access to a wide network.
ISEAL supports sustainability standards and similar market-based sustainability systems to improve their impacts on people and planet. The Coordinator will support two crucial functions of the membership team. On the compliance side, the role will be the first point of contact for members, ensuring that member evaluations and associated tasks are coordinated effectively. On the services and prospecting side, the coordinator will engage with a diverse range of organisations working in sustainability, assisting in pitching and communicating clearly about the membership value, the application process and its requirements, as well as providing specialist services and support.
To be considered for this role, you will be highly organised with great attention to detail, be process oriented and committed to providing excellent customer service. You will enjoy working on a varied set of tasks related to different areas of the membership provision. Having gained a good level of work experience, you are familiar with process administration, customer service, and stakeholder communications. You have an interest in learning more about member compliance processes and service provision. This role is supported by two associate managers in the team.
Key responsibilities we will entrust you with:
Membership applications and compliance programme
- Deliver administrative tasks in the compliance programme and application process, including scheduling calls, sourcing and maintaining evaluator records of competence & conflict of interest
- Coordinate the application process for aspiring members, pre-assess completeness of applications, and provide process guidance and support throughout their application journey
- Coordinate independent external member evaluations and act as main point of contact, responding to enquiries
- Maintain and update the Salesforce Compliance portal (platform used to manage evaluations)
- Record and track data across various platforms, updating logs and content on the ISEAL website
- Coordinate information and produce reports / minutes in support of programme management, the ISEAL Membership Committee and strategic development of the compliance programme
- Contribute to systematic measurement and improvement of the compliance programme
Services and member prospecting
- Act as the first point of contact and respond to enquiries about ISEAL, services and membership
- Schedule and co-lead prospect calls, taking notes and supporting follow up actions
- Support to develop and maintain effective relationships with members and prospect members, as well as key stakeholders related to the compliance programme
- Use and continually improve record-keeping systems, tracking customer relationships on Salesforce and support member/customer prospecting processes
- Coordinate customer relationships related to the ISEAL Insight subscription package, including recruiting new customers and supporting existing relationships, tracking payments, and coordinating delivery of content
- Support delivery of ISEAL’s training courses, including coordinating promotions, registrations and event logistics
- Deliver administrative tasks to support ISEAL’s tailored services processes, including preparing service agreements on contract management system and managing payments
General
- Assist in promoting best practice in use of IT, communications and knowledge management systems within projects, and support efforts to help bring about improvements
- Provide ad hoc support to organisation-wide initiatives, if needs arise
- Liaise with colleagues at all levels across organisation
- Additional responsibilities as assigned by supervisors
Experience, Knowledge and Attribute
- Experience working or interning in a support/administrative role, ideally in an international NGO, professional or membership organisation
- Some experience in a role encompassing customer service, communications or sales, with a focus on high quality services
- Strong organisational skills, with some experience with supporting administration, meeting coordination, logistics, contracts etc.
- Strong attention to detail, with demonstrated experience with proof-reading and record management or similar
- Confidence in using digital tools and systems, with a proactive attitude to improvements
- Good time management and ability to organise multiple simultaneous tasks efficiently
- Excellent written & spoken English, with proven ability to write clearly and concisely
- Confidence in communicating with colleagues, customers and external partners, displaying professionalism in both online and in-person settings
- Ability to communicate and work effectively in a largely remote, international environment
- Ability to thrive in a dynamic work environment with changing projects and working with multiple reporting lines
- Confidence in using the Microsoft Office suite and IT systems, familiarity with virtual meeting tools (e.g. MS Teams, Zoom, etc), use of contact management databases (e.g. Salesforce)
- Interest in social, environmental, and economic sustainability
Additionally desirable
- Experience in a compliance related role
- Exposure to a professional sales environment
About ISEAL
ISEAL supports ambitious sustainability systems and their partners to tackle the world’s most pressing sustainability challenges – from the climate emergency and biodiversity crisis to human rights and persistent poverty. ISEAL Community Members include many of the most respected sustainability schemes worldwide and are active across a diverse range of sectors. Read more about us on our website iseal(.)org.
ISEAL´s culture and how we will help you thrive
Our values are Connection, Empowerment, Inspiration, Wellbeing, Effective Working and Creativity.
These are traits we value in each other and in the organisation overall and we instil these in all our processes and interactions.
The issues we work on are of a global nature and our team reflects this, with individuals from many different backgrounds and nationalities. We know this diversity adds to the high quality of work we deliver as an organisation and through our commitment to diversity and inclusion we want to add strengths and perspectives in our team with each recruitment. Diversity for us includes race and gender identity, age, disability status, sexual orientation, religion and many other areas forming part of someone´s identity. We are proud to be an equal opportunities employer.
As an organisation, we also support our people in their personal and professional development, with specific budgets and processes enabling individuals to take advantage of growth and development opportunities.
We offer 25 days of annual leave, to which we will add a day a year after 2 years (to a maximum of 30 days), as well as an extra five days as a one off once you have been with us for a full five years.
We recognise individuals’ preferences when it comes to where and when to work through a hybrid working model with a minimum of 4 days per month in the London office as well as the opportunity to apply for flexible working arrangements to suit individual´s needs.
Other relevant information
Term: This is an initial contract of one year with the possibility of extension
Working hours: Full time, 37.5 hours per week
Salary: £30,000 – 34,500 per annum, depending on experience (full time, 37.5 hours per week)
Location: London. Applicants will need to provide evidence that they are entitled to work in the UK. An ability and willingness to work in a hybrid work environment is required.
International travel: The post holder will be required to undertake occasional international travel
Applications
Deadline for applications: 2 November 2025
Enquiries about the role can be directed to recruitment(@)isealalliance(.)org.
Please note we will not individually contact applicants unless they are shortlisted for interview. We do not accept application letters created by AI as we would like to hear from applicants in their own words.
Interview process
Please see below the planned interview process (please note that we will endeavor to keep to this schedule, but some dates may be subject to change)
First interviews (Teams): w/c 6-10 November
Pre-interview timed exercises (between 60 – 90 minutes from home): 12-17 November
Panel interviews (Teams or in person): w/c 17 November
Decision: by late November
Accessibility
If candidates require additional time or other considerations for the interview process, we are committed to accommodating any reasonable requests.
Please note that ISEAL will cover travel expenses for in person interviews for candidates travelling from outside of Greater London. ISEAL also covers caring expenses for candidates who are carers and need to arrange of cover for the duration of the interview/exercises
The client requests no contact from agencies or media sales.
We are looking for a National Press Officer to manage and develop PCS's media profile.
Salary and Location
- Band 4, London, Spine points 27-23
- Starting salary: £51,759 p.a. rising to £58,877 p.a. in annual increments
- PCS Clapham
Successful candidates for the post of National Press Officer will be able to demonstrate:
- Experience of working with the media as a press officer or journalist
- Planning successful strategic media campaigns
- Knowledge of how print, broadcast, social and digital media work, including editorial steer, deadlines and readership
- Articulate and persuasive writing skills suited to a variety of diverse audiences
- An understanding of the trade union movement
The main duties of the National Press Officer role include:
- Being first point of contact representing PCS in the media, through press releases, stories and quotes
- Planning and implementing campaigns and media strategies
- Supporting and developing PCS representatives to gain positive media coverage
The ability to organise your own work, identify and set priorities and work to tight deadlines are all essential requirements for a successful National Press Officer. As well as excellent communication skills, the National Press Officer will have an interest in and understanding of trade unions and the issues facing PCS's members.
Closing date: at 12 midday on Monday 3 November 2025
Interviews will be held by Zoom: Thursday 20 November 2025
About PCS
PCS is the Public and Commercial Services Union, representing many thousands of members working in the civil service and related areas.
Employer Benefits
You will have access to a generous package of staff benefits including
- flexible working (including hybrid working)
- childcare and family support
- generous maternity/paternity leave
- 32 days leave and Christmas closure
- pension scheme
- employee assistance programme
Learning and Development
The union offers a wide range of learning and development opportunities. We will work with you to support your continued professional development.
PCS Recruiting Process
We use CVMinder to manage all recruitment activities. It helps us to maintain our commitment to equality and diversity by ensuring that we are fair and compliant with our recruiting practices.
Applications must be received by the closing date and time specified.
Candidates invited for interview are required to make themselves available on the date/s specified. Interview dates cannot be changed to accommodate candidates who are unavailable to attend on the specified date.
- CVs will not be accepted. Please see the job description/person specification and follow the application process.
- PCS is working towards equal opportunities and is positive about disabled people.
- All posts can be considered on a full-time, part-time or job share basis.
Please view our guidance for applicants.
JOB DESCRIPTION: NATIONAL PRESS OFFICER
Ref: 0725
Grade: Band 4, London
Salary:
London Spine points 27-23
London Starting salary £51,759 p.a. rising to £58,877 p.a.
Location: PCS Clapham
Purpose of the job:
To promote PCS in the media and maximise media coverage of PCS campaigns.
Responsible to: National Officer - National Bargaining & Policy Unit
Responsible for: n/a
Contacts
External:
Media, employers, other trade unions and related bodies, campaigning and community bodies, political parties and elected representatives.
Internal:
PCS lay reps and staff including other HQ Departments, Regional Offices and Senior Managers.
Main duties and responsibilities
1. Representing PCS in the media
- Be first point of contact and respond promptly to enquiries from the press and media on PCS issues and stories, including the provision of out of hours cover
- Establish and develop good working contacts with the press and media
- Generate media and press interest in PCS and campaigns
- Draft press releases, quotes and articles/blogs
- Ensure all media opportunities, including television, radio, digital and social media are exploited effectively
- Monitor media coverage, producing relevant reports on the analytics
2. Campaigning, media strategies and implementation
- Help plan and implement campaign strategies, ensuring the most effective use of print, digital, social and broadcast media outlets
- Arrange press conferences and journalist briefings
3. Supporting and developing lay activists
- Support PCS representatives in producing local press releases
- Provide support, training and guidance to PCSs full-time officers in drafting press releases, liaising with the press and lay activists
- Assist in providing training for PCS staff and activists on all aspects of dealing with the media
4. Team Working
- Proactively promote team working
- Participate in team meetings as appropriate
- Maintain high levels of confidentiality of sensitive issues at all times
- Provide assistance to team members
5. General
- Participate and input information into PCS planning and budgeting processes
- At all times implement and promote the PCSs equal opportunities policy and adhere to the PCS Values
- Take due and reasonable care of self and others in respect of health and safety at work
- Participate in appraisal, training and development systems
- Act in a manner that enhances the work of the PCS and its overall public image
- In all work activities, comply with data protection legislation and PCSs requirements for the protection of personal information and the privacy of individuals
- Staff at this grade may be assigned or transferred to posts within grade. A training & development programme will be provided to assist with this, where required such other duties that may reasonably be required and that are within the level of the responsibility of this post
- Willing to work outside normal office hours and location on occasion (e.g. attendance at Annual Delegate Conference, where required)
Person Specification: NATIONAL PRESS OFFICER
Ref: 0725
Date: October 2025
Location: PCS Clapham
ESSENTIAL FACTORS
EXPERIENCE
- Experience of working with the media as a press officer or journalist
- Experience of planning strategic media campaigns
- Experience of preparing reports on media coverage analytics
TRAINING (including continuous professional development)
- Evidence of ongoing training and continuing professional development
- Commitment to participation in appraisal and development review process
- Commitment to undertake job-related training
- Commitment to staff development
KNOWLEDGE
- Knowledge of how print, broadcast, social and digital media work, including editorial steer, deadlines and readership
- Excellent press and media contacts
- Impact and use of Digital and IT applications in a trade union
- Understanding of the political processes in the UK and the role and work of trade unions
SKILLS
- Excellent writing skills and the ability to write good press releases and articles
- Good communication and persuasive skills, both oral and written, for a variety of audiences
- Ability to work under pressure and to tight deadlines
- Use of social media as part of media relations
- Ability to deliver training for PCS staff and activists on all aspects of dealing with the media
OTHER
- Commitment to the application of Equal Opportunities policies and practices at work
- Understanding of own role in maintaining legal compliances within PCS (e.g. data protection; health and safety)
- Flexible approach to work and willing to work outside of normal office hours and location on occasions
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Deputy Director, Principal Gifts
University of Manchester
£80,000 - £110,000, dependent on experience
Hybrid working
This is a really unique opportunity to lead a Principal Gifts programme for the University of Manchester.
As Deputy Director, Principal Gifts, you will work at the most senior levels to secure principal gifts that are truly transformational. Your leadership will help ensure that we deliver our most ambitious fundraising effort in our history, designed to expand our global influence, engage new audiences and galvanise our community of over 600,000 alumni worldwide.
You will join an incredible Development and Alumni Relations team here, led by Kate Cambden, and work alongside our new Vice Chancellor, Professor Duncan Ivison, a seasoned fundraiser with vision, ambition and international standing. With philanthropy embedded at the heart of the University’s forthcoming ten-year strategy, this is a pivotal moment to help drive Manchester’s future impact.
Reporting to the Director of Development & Alumni Relations, you will be a vital member of the Senior Leadership Team, providing strategic guidance to University leaders, academics, and fundraising colleagues, while securing the gifts that will make the greatest difference.
This is a chance to shape the future of philanthropy at Manchester - for our students, our researchers, and our global community - while leaving a lasting legacy.
Everything is coming together to make this a real inflection point for Development and Alumni Relations at Manchester. We have an incredible team, an outstanding Vice Chancellor and a significant growth trajectory in our fundraising. We have an enormous – almost unprecedented - opportunity to help the University of Manchester have an even greater impact in the world.
The team here are passionate, fun, creative, and ambitious individuals who are dedicated to our work as well as to supporting each other. This role embodies our values - integrity, collaboration, boldness and ambition - and will be central to delivering the lasting impact our campaign seeks
Closing date: Midnight on Wednesday 5 November
Interested?
Please familiarise yourself with the attached Candidate Pack.
To apply, please submit a CV and covering letter.
The University of Manchester is partnering with Constellate Global Talent on this search. No agencies please.
Please familiarise yourself with the attached Candidate Pack. To apply, please submit a CV and covering letter no later than midnight on Wednesday 5 November.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Fostering Recruitment Officer
Salary: £26,854 per annum salary (increasing to £29,838 in 18 months) + £750 per annum Homeworking Allowance
Hours & Contract: 35 Hours per week with some evening and weekend working - Permanent Contract
Location: Homebased in West Midlands, within reasonable travelling distance of Walsall and/or West Bromwich
As a ‘not for profit’ organisation, TACT puts the needs of our children and carers first and look to appoint individuals who are as passionate about fostering as we are. We are a homeworking organisation, and we pride ourselves on our flexible working opportunities, available from day one, an extensive wellbeing programme and our benefits package, all curated to nurture a healthy work life balance for all our employees so they can give an excellent service to our carers and the young people and children we care for.
As a foster care charity, TACT invests all surplus income into services, staff, carers, and child development. This means that we have been able to invest unique projects like TACT Connect, our unique and ground-breaking scheme for TACT care experienced young people and adults, as well as our expanding Education and Health services. All our activities are built on our commitment to becoming a fully trauma informed organisation, in line with our key values and ethos.
In 2024 TACT became one of the top 5 charities to work for in the UK, placing 5th in the UK Best Companies Work For survey results , and a top 25 mid-sized company to work with across the whole of the UK. 97% of our people feel proud to work with TACT and think that TACT cares about their wellbeing, while 92% of our people would say they “ love working for TACT”.
The Fostering Recruitment Officer will have a varied and interesting role working flexibly, including evenings and weekends, organising a variety of events, peer support groups, and promotional opportunities amongst local communities. Building relationships and communicating on the fostering process, the post holder will work closely with the West Midlands Team, existing foster carers and children and young people to promote the variety of services and benefits TACT provides to carers that contribute to making a positive difference to the outcomes for the young people and children in our care.
If you want to be valued as a professional, be appreciated at work and contribute to better outcomes for the children and young people connected with TACT,apply now.
Overall Duties of the Fostering Recruitment Officer will include:
- Working collaboratively with the team to progress fostering enquiry management
- Support community recruitment activity to create a consistent pipeline of carer applicants
- Facilitating a smooth application and assessment process for potential foster carers
- Undertaking essential admin relating to record keeping, creation of data for analysis, evidence for measuring objectives
- Creative contribution to innovation and improvement of strategies and local recruitment activities
- Maintaining an understanding of regulations and requirements for provision of foster care services
- Working flexibly, including evenings and weekends, and travelling throughout the area
TACT offer an excellent employee benefits package including:
- 31 days paid holiday plus 8 annual bank holidays.
- Progression to salary target rate upon completion of 18 months service.
- 45p per mile for business travel.
- Flexible working arrangements (including compressed hours, flexibility around core hours, volunteer days policy).
- Family friendly policies.
- Homeworking ‘bundle’ including annual allowance, IT equipment and a loan for home office set up.
- Help@Hand Employee Assistance Programme (including CBT counselling, 24/7 remote GP appointments, physiotherapy, mental health support and second opinions on serious diagnosis).
- An hour a week of live, expert led activities through the Annual Employee wellbeing Programme.
- Menopause Policy and free Menopause Clinician Appointments.
- Stakeholder Pension Scheme (salary sacrifice).
- Fantastic learning and development opportunities for all roles.
This is a homebased role with the requirement for frequent travel across the West Midlands Area to travel to face-to-face events, team meetings, training and team wellbeing events.
An Enhanced DBS clearance is required for this role and will be processed by TACT on your behalf.
Closing Date: Midnight on Sunday 9th November 2025
Interview Date: Thursday 20th November 2025 (via Microsoft Teams)
Safeguarding is everyone’s business and TACT believes that only the people with the right skills and values should work in social work. As part of TACT’s commitment to safeguarding, we properly examine the skills, experience, qualifications, and values of potential staff in relation to our work with vulnerable young children. We use rigorous and consistent recruitment approaches to help safeguard TACT’s young people. All our staff are expected to work in line with TACT’s safeguarding policies.
We reserve the right to close a vacancy earlier than advertised if the volume of applications is excessive, you are therefore advised to apply at your earliest convenience.
TACT does not accept unsolicited CVs from external recruitment agencies, nor the fees associated with them.
At TLG, we’re passionate about building an exceptional staff team that’s committed to making a real difference in the lives of struggling children across the UK. We’re always on the lookout for great people to journey with us towards our vision, and we’re excited to offer a unique opportunity for a motivated and purpose-driven individual to join our team as Digital Marketing Producer.
Are you passionate about storytelling and digital engagement? We’re looking to recruit a Digital Marketing Producer who thrives on sharing the transformational impact of TLG’s work with diverse audiences. As a digitally savvy communicator, you’ll bring an abundance of fresh ideas and creative energy to how we engage people across our key channels - social media, website, and email. You’ll understand how to craft compelling content and copy that resonates, informs, and inspires.
As part of our Marketing, Communication & Advocacy team, you will campaign and communicate the work of TLG through a variety of channels, championing brand awareness, creativity and consistency throughout the charity. At the crux of this role is a desire and drive to creatively build awareness and inform varying audiences of the work and impact of TLG and enable them to understand more fully the barriers that struggling children face.
TLG is a Christian charity and, as a team, we want to bring our faith to the work we do; as such, we are recruiting an individual with a strong and vibrant Christian faith. We would welcome applications from candidates from diverse backgrounds to enable us to better reflect the needs of the communities we serve.
Hours: Full time (37.5 hours per week)
Closing Date: Sunday 2nd November
The client requests no contact from agencies or media sales.
The Woodland Trust is looking for a Finance Administrator to support the administration of day-to-day operations of the Finance Team.
The Role:
• This role is key to ensure detailed record keeping is maintained.
• You’ll process expenses including foreign, staff and BACS in accordance with the policy.
• You’ll manage helpdesk tickets.
• You’ll process daily purchase invoices and bank statements.
• You’ll identify, develop and build effective relationships with a range of stakeholders.
• You’ll reconcile aged debtors/creditors reports and open items.
• This role includes a mix of working from home and at our main office in Grantham, Lincolnshire. Visits to Grantham would be required no more than once a month on average.
The Candidate:
• You have an enthusiasm for the environment and share our core values-Grow Together, Explore, Focus and Make it Count.
We are looking for candidates who have the following:
• Worked within a finance function.
• Experience using Microsoft Office including Excel and Word.
• Knowledge of best practice and GDPR in relation to finance.
• Strong communication skills with the ability to communicate and collaborate across teams.
• Experience working within digital accounts systems.
• Knowledge of Unit 4.
• Strong time management skills with the ability to mange your own time and prioritise your work accordingly.
Benefits & Wellbeing: Joining our team means you'll be a big part of tackling environmental and climate issues. We take good care of our staff, offering support and training opportunities. We also offer:
• Enhanced Employer Pension
• Life Assurance
• Flexible & Hybrid Working Options
• Generous Annual Leave - 25 days + bank holidays (pro rata for part time)
• Buy and Sell Annual Leave
• Enhanced Parental Pay
• Employee Assistance Programme
About Us: The Woodland Trust is the UK's leading woodland conservation charity and is dedicated to creating a world where trees and woods thrive for both people and nature. Our mission involves engaging and inspiring individuals to contribute toward tackling the nature and climate crisis through the protection, restoration, and creation of essential woodland habitats.
Commitment to Diversity & Inclusion: To achieve our vision of a world where woods and trees thrive for people and nature, we need to better reflect society and the communities we work in. All people, no matter their background, identity, ability, or circumstance, should benefit from trees.
People of colour and disabled people are currently under-represented across the environment and conservation sector. If you identify as a person of colour and/or disabled, we particularly encourage you to apply.
Please contact us to discuss any additional support or adjustments you may need to complete your application.
Application Advice: For fairness we keep our candidates’ personal details hidden from the hiring managers, we do not ask for your CV at application stage. Make sure that your Personal Statement clearly shows how your skills and knowledge link to the specifications in the job description and you share with us your passion for the role.
Even if you don't meet every requirement of the role, we would encourage you to apply.
Apply Now: If you're ready to make a difference and grow with us, send in your application today. We might close the job opening early if we get a lot of applications, so it's a good idea to apply soon. If we do close the advert early, and you have an application in process, we will email you prior to closing to give you time to complete.
Interviews will be held via Microsoft Teams on the 12th November.
Be a hands-on organiser behind Coventry’s next wave of grassroots power for greener neighbourhoods.
You’ve already spent time working alongside communities – maybe leading campaigns, helping people come together, or supporting grassroots change. You know the buzz of turning an idea into action, and you’re ready to take the next step.
We’re looking for a Community Organiser who can build strong, trusting relationships, uncover what matters to people, and help them act collectively for the common good.
What you’ll be doing
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Hold regular one-to-one meetings with local people to understand their concerns, hopes, and ambitions.
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Identify and support formal and informal leaders, helping them develop skills and confidence to lead change.
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Mobilise groups to work together on issues that matter to them – from initial ideas to action that makes a difference.
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Bring forward “under-reached” voices and make sure they are part of the conversation.
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Create and deliver a communications plan (including social media) to connect and inspire active citizens.
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Participate in training, reflect on your practice, and share learning so we can all grow.
What we’re looking for
We value character, values, and approach as much as technical skills – but for this role, you’ll need to show you’ve already had some hands-on experience:
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1 year experience in community organising, campaigning, or a related role.
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A track record paid or voluntary of inspiring others to take action – ideally people with different backgrounds and perspectives from your own.
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Evidence of working on projects, events, or campaigns that created real change.
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Skills in organising yourself and others in fast-moving, sometimes unstructured environments.
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The ability to handle challenges and differences constructively, keeping relationships strong.
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Creativity in developing new ways to bring people together and solve problems.
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Persistence, optimism, and resilience when the going gets tough.
Why Grapevine?
At Grapevine, we believe people are the answer to the challenges in their own communities – and we work alongside them to build power and create lasting change. You’ll join a supportive, values-driven team that encourages innovation, collaboration, and personal growth. We care, we hold each other accountable and back bold ideas with action. We repay out‑of‑hours effort with TOIL, cherish diverse lived experience and never lose sight of the people behind the work.
Ready to help Coventry’s communities wield their power together?
Apply if you can start the next chapter toward fairer, more equitable neighbourhoods.
Made possible by Heritage Lottery part of Nature in Towns and Cities
Strengthening people, sparking community and shifting power in Coventry and beyond



The client requests no contact from agencies or media sales.


