Data and supporter care manager jobs

We’re looking for a Trusts Officer to join our dynamic Fundraising Team to contribute towards securing vital income from charitable trusts and foundations across the UK.

Working closely with the Trusts Manager, you’ll develop and submit compelling funding proposals, build strong relationships with new and existing supporters and ensure the highest standards of donor care. You’ll also help maintain accurate records, collaborate across teams, and contribute to achieving ambitious income targets.

If you have experience writing successful grant applications, managing relationships with funders, and a proactive, collaborative approach to work, we’d love to hear from you.

This is a fundamental role within our South East regional team, internally the role is known as Local Community Officer.

The future of CCT’s outstanding collection of historic churches depends on communities supporting their local CCT church with funds, events, inspiring interpretation, visitor services and preventive conservation. The Local Community Officer will engage and support communities and volunteers to care for 26 historic churches across Northamptonshire, West Norfolk, and parts of North Bedfordshire and Western Cambridgeshire, including areas around Northampton, Bedford, Huntingdon, and King’s Lynn.

We have recently published our TRUST values, which outline the behaviours and expectations that act as our foundations at CCT. We have attached the pack, outlining each value, which we will also be using as part of our shortlisting and interview process to find the right candidates that align with our values.

If you would like to apply for this role, please visit our recruitment portal to begin your application. You will be asked to submit a CV and a short supporting statement (max 2 sides A4) outlining why you’d like to apply and how you fulfil the person specification for this post, so you’ll need to refer to the job description.

The closing date for receipt of applications is 8am on Monday 24th November 2025.

The interviews will take place in Northampton on Wednesday 10th December 2025. Please note that the interview date and location have been specifically chosen according to the availability of the panel.

Please note: As part of our recruitment process, we undertake candidate psychometric testing, you will receive an email following your application submission asking you to complete a series of activities.

All successful applicants will be subject to a basic DBS, references and right to work checks.

We are a Disability Confident Committed Employer. Candidates who declare that they have a disability and who meet the essential criteria for the job will be offered an interview.

If you have any queries about this role, or if you have a disability and wish to request a reasonable adjustment at any stage of the recruitment process, please contact us.

We are an inclusive employer and offer equal opportunities to all regardless of an individual’s age, disability, gender identity, marriage or civil partnership status, pregnancy or maternity, race, religion or belief, sex and sexual orientation.

We are not a licensed sponsor at this time. Any offer of employment will be made subject to valid right to work in the UK being provided.

Finance Manager

Hours: 25 hours

£45K FTE

Reports to CEO

Based in our Northampton Office

About Cynthia Spencer Hospice

Cynthia Spencer Hospice provides specialist palliative care for people living with life-limiting illnesses in West Northamptonshire. As Cynthia Spencer Hospice Charity, we support the Hospice, ensuring they have the vital funds necessary to cover their care. With a newly appointed CEO we are on an exciting journey of raising additional funds for Hospice care. 

About the Role:

We have an exciting opportunity for an experienced Finance Manager to join our growing and dynamic team. With a new CEO having joined the team in June we are on exciting journey of growth and development with a passion and commitment to fund specialist end of life care across West Northamptonshire.

Main Duties and Responsibilities:

• Lead and manage the finance team and finance volunteers.
• Lead on month-end closing processes and producing timely and accurate monthly management accounts.
• Lead on year-end closing processes and oversee the audit process liaising with the auditors as required.
• Oversee payroll, cash management and the investment portfolio.
• Prepare VAT returns. Act as the key contact for VAT and ensure robust systems are in place to comply with HMRC requirements.
• Lead on the collaboration with the commercial and income generation departments to ensure accurate processes are in place, to include the sharing of data through manual or automated integration.
• Manage accruals and prepayments.
• Be the main contact for the use of the finance system and lead on resolving any issues.
• Review the Financial Procedures and Policies and update as appropriate. To include regular review of process improvement and risk mitigation.
• Control and update the Restricted Funds log.
• Ensure the finance team comply with accounting principles and company policies.
• Lead organisational contracts with utility and other service providers.
• Key member of the Leadership Team.
• Any other tasks and responsibilities commensurate with the role and needs of the business.

 Person Specification:

• Formal accountancy qualification (e.g. ACCA, CIMA) - essential
• Advanced understanding of accounting principles and practices - essential
• Previous experience of managing a finance team and carrying out performance reviews - essential
• Proficiency in MS Office, especially Excel - essential
• Familiarity with accounting software (ideally Sage) - essential
• Strong attention to detail, accuracy and organisational skills - essential
• Excellent communication and interpersonal skills - essential
• Ability to work independently and as part of a team – essential
• Leading and developing a team - essential
• Previous experience of working within the not-for-profit sector – desirable
• At least two years’ management experience within a finance function - desirable
• A pro-active approach to work and problem solving, and the ability to spot and deal with issues as they occur - essential
• A ‘can do’ outcome focused attitude and approach

To apply please submit a comprehensive CV and a Covering Letter outlining how you meet the requirements of the role  by 10am Wednesday 12th November.

Please note we will review applications as they are received, and we may close the application process early at our discretion.

Mental Health and Wellbeing Manager

We are seeking a passionate mental health professional to lead and inspire wellbeing initiatives for those at risk of homelessness in London.

Position: Mental Health and Wellbeing Manager

Salary: £37,880 (ILW) Per Annum Plus Pension & Other Benefits

Location: London

Hours: Full-time, 37.5 hours per week

Contract: Permanent

Closing Date: Sunday  2nd November

Interview date: 7th November 2025

About the Role

In this pivotal role, you’ll lead the development of creative and innovative mental health and wellbeing initiatives across London services. You’ll focus on promoting positive coping strategies, embedding trauma-informed practice and ensuring psychologically informed environments for staff, volunteers and clients.

You’ll oversee coordination of mental health and substance misuse work, deliver workshops and reflective practice training, and provide practical advice and guidance to frontline staff. You’ll also build strong partnerships with statutory and community mental health services, ensuring timely access to support for those who need it most.

Key Responsibilities

• Lead and deliver initiatives that support positive mental health and wellbeing
• Embed trauma-informed practice and psychologically informed environments
• Supervise the Mental Health and Substance Misuse Coordinator
• Train and advise staff in supporting people with complex mental health needs
• Deliver workshops, training and reflective practice sessions
• Build and maintain strong external partnerships
• Ensure policies and resources are up to date and accessible
• Monitor and report on outcomes to funders and senior management
• Manage expenditure within budget and maintain accurate records
• Uphold safeguarding, quality assurance and data protection standards

 

About You

This is a strategic, empowering role suited to someone with a deep commitment to mental health and social impact. You’ll bring a strong understanding of the intersection between homelessness and mental health, as well as experience supporting individuals with complex needs.

To succeed, you will have:

• A strong understanding of the challenges faced by people experiencing homelessness and mental health issues
• A background in mental health, counselling, psychology, social work or a related field
• Proven experience supporting people with complex needs
• Experience delivering training and embedding trauma-informed practice
• Strong safeguarding knowledge
• Experience managing staff or volunteers
• Good knowledge of statutory and community mental health networks
• Excellent communication and partnership-building skills
• A reflective, values-driven approach and commitment to making a difference

In return for working here, you will receive:

• A comprehensive training package tailored to your needs and role
• Commitment to continued professional development with internal mentoring.
• Flexible working model for suitable roles.
• Supportive flexitime and toil arrangements.
• 26 days annual leave rising to 30 after five years’ service.
• Family friendly leave policies including - maternity, adoption and parental leave and Carers leave.
• Financial wellbeing offering interest free loans and advances
• Auto-enrolment to pension scheme employer from day 1 with employer contribution up to 7% and increasing with service
• Employee Assistance Programme and access to the app – 24/7 GP appointments, prescription service, health checks and nutrition advice.
• Cycle to Work scheme and interest-free season ticket loans.
• Discount vouchers including gym, retail, food & drink, travel, electricals and more.
• Cash benefit plan for you and your partner (living with you) and children under 18 including covering Dental, Optical, Hospital Stays, Scans and More​
• International Accident Cover – accidental death, permanent ​disability
• Death in service (4x Base salary)
• Legal Advice line

About the Organisation

A leading homelessness charity supporting vulnerable young people and adults across the UK. The charity’s mission is to prevent homelessness, increase resilience, and promote opportunities through housing and support services. Grounded in Vincentian values, which focus on the potential of people and a commitment to action, inclusion and dignity.

As part of the team, you’ll receive full induction, training in the Endeavour model, and ongoing supervision and reflective practice support.

An enhanced DBS check will be required for this role.

Other roles you may have experience of could include: Mental Health Lead, Wellbeing Manager, Psychological Wellbeing Practitioner, Counsellor, Clinical Support Lead, Recovery Worker, Mental Health Coordinator, Mental Health Project Manager, Health and Wellbeing Officer, Trauma-Informed Practitioner. #INDNFP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

The Vacancies

We are seeking to appoint two business registrants and one dispensing optician to our Advisory Panel Companies Committee.

About the GOC

We are the regulator for the optical professions in the UK. Our purpose is to protect the public by promoting high standards of education, performance, and conduct.

About the Advisory Panel
The Advisory Panel is a meeting of the four Council’s committees (Companies, Education, Registration, and Standards) in plenary session. They are established by statute for the purpose of giving advice and assistance to Council (whether or not in response to a request from them) on:

• matters relating to business registrants other than matters required by the Opticians Act to be referred to the Investigation Committee, the Registration Appeals, Committee or the Fitness to Practise Committee; 

• matters relating to optical training, education, and assessment; 

• matters relating to registration, other than matters required by the Opticians Act to be considered by the Registration Appeals Committee; and 

• matters relating to the standards of conduct and performance expected of registrants or those seeking admission to the register. 

Time Commitment and Remuneration 

This role is part time with a commitment of approximately 2-3 days per year, including time spent preparing for meetings.  Meetings will usually take place via MS Teams but may on occasion be held at the GOC Offices in London or other suitable venues.

A daily fee of £319 will be paid. This is in line with our member fees policy and member fee schedule.  This is taxable and subject to Class 1 National Insurance (NI) contributions. It is not pensionable.

Members can claim expenses for travel and subsistence costs incurred on Council business as set out in our expenses policy.

How to apply 

Please apply with the following: 

• your CV outlining your employment history, any relevant voluntary work, public service, or other experience; together with any relevant professional, academic, or vocational qualifications (please keep this to two sides of A4); 

• the application form (attcahed below), stating how your experience matches the essential criteria for the vacancy you are applying for; and 

• an EDI monitoring form (link can be found in the candidate pack below). 

Please email your completed application quoting reference GOC05/25 to appointment@optical .org.

We would welcome applications from individuals who are disabled and from diverse ethnic backgrounds, as these are currently under-represented on our Council and committees. 

For more information please see the attached candidate information pack.

APPLICATION DEADLINE: midnight Sunday 09 November 2025.

Online interviews will be held the week commencing 12 January 2026.

We strive to be as diverse as the public we protect and welcome applications from everyone, regardless of age, disability, gender reassignment, race, religion or belief, ethnicity, sex, sexual orientation, marriage and civil partnership, pregnancy, maternity, and geographical locations outside of London.

Do you find your heart singing when you tell the stories of amazing people? Do you want to feel inspired knowing you’re improving the health and happiness of patients in our hospitals? And do you have a passion for marketing and communications that will motivate our supporters?

Bristol & Weston Hospitals Charity raises funds for all ten hospitals in the University Hospitals Bristol and Weston NHS Foundation Trust (UHBW). Millions of patients pass through the doors each year and 15,000 NHS staff care for them.

We’re looking for a Communications Manager to work in our small but mighty Brand & Marketing team (who were shortlisted for Communications Team of the Year at last year’s Third Sector Awards, no biggie) to raise the charity’s profile, drive income and demonstrate the impact our charity makes across the hospitals.

Job Summary

Ensure effective delivery of the charity’s marketing and communication plans to raise the charity’s profile, generate income, achieve our fundraising targets and demonstrate the impact the charity makes to its beneficiaries.

Working with the Head of Brand & Marketing, you will play a key part in activating our new five-year strategy and successfully communicating our new organisational purpose. You’ll master the art of engaging with a wide range of stakeholders in both University Hospitals Bristol and Weston NHS Foundation Trust (UHBW) and the wider community to join us in doing great things.

You are our lead press contact and will work with local, regional and national media and partner PR teams to amplify the charity’s voice further and generate increased coverage of Bristol & Weston Hospitals Charity (BWHC).

You’ll lead on key marketing activity, including fundraising events, campaigns and appeals, including the annual Christmas campaign.

Central to the role is ensuring we have excellent relationships with our NHS colleagues and hospital staff to enable us to identify storytellers, building on our “one team” approach and delivering impact reporting.

You’re our go-to person for our celebrity champions ensuring they are well looked after and engaged with our campaigns and appeals for additional reach and endorsement.

Key Accountabilities

Share meaningful content and powerful stories

• Lead the creation of specific charity key messaging and a case for support per project (e.g., Christmas, appeals) and ensure this is adhered to throughout all communications
• Understand our different audiences, utilising research and insight, and target communications accordingly
• Work closely with our fundraising teams on a content plan and delivery of communications, understanding the importance of stewardship, internal communications and our calendar of events
• Develop our impact portfolio, including the creation and design of the annual impact report
• Sensitively interview our storytellers, including patients, fundraisers and hospital staff, ensuring we’re using authentic voices throughout our communications
• Work closely with our grants team to ensure visibility around the hospitals
• Edit website content and ensure our news section is up to date
• Plan, create and post content on BWHC’s social media channels
• Create and submit content for UHBW’s Viva Engage that increases awareness and engagement with the charity, working closely with the internal and external UHBW communications teams to utilise other UHBW channels where available
• Lead on the content and design of Reach, our supporter newsletter, creating engaging and impact driven content
• Commission new photography and video, including obtaining permissions and consent for use. Monitor our image database to ensure it is compliant with GDPR.
• Create engaging video content promoting events, appeals or impact as and when relevant.

Champion our marketing campaigns

• Lead the promotion, activity and implementation of integrated marketing plans and materials as and when required across the year
• Manage the marketing materials workplan for the Brand & Marketing team
• Be the Brand & Marketing team lead on fundraising events, ensuring they have a good ROI and hit the fundraising/sign up target
• Work with the Head of Brand & Marketing to ensure any opportunities that arise from our partnership with NHS Charities Together and other charity partners are optimised
• Play a key role in the development and promotion of new ways of income generation, including merchandising.

Forge connections with PR teams and journalists

• Develop effective contacts and build personal relationships with local journalists and partner PR teams to initiate coverage and build strategic partnerships
• Lead communications activity for key national celebration/awareness days that BWHC can maximise income or engagement on
• Support colleagues with media interviews and delivering presentations, including supplying briefings or FAQs where necessary
• Monitor media coverage to ensure effective evaluation and reporting
• Lead on crisis communications planning and response and advise the Senior Management team as necessary.

Lead by example with internal communications and reporting

• Support the Head of Brand & Marketing with the quarterly team trustee report
• Provide data for analysis, KPI monitoring and internal reports
• Guide our internal communications to ensure BWHC staff are engaged and understand the activities and direction of the charity, including leading on Viva Engage
• Provide content for speeches, presentations and executive materials
• Work to continually improve internal processes to ensure they are effective and fit for purpose
• Support the CEO on LinkedIn content planning and creation
• To provide cover for colleagues during periods of absence and holiday.

Drive planning and budgeting

• Support the Head of Brand & Marketing in the development of the short and long-term Brand & Marketing strategies, business plans and budgets, prioritising workload across the year
• Manage the budget throughout the year and ensure any unexpected variance can be explained or accounted for
• In particular, lead, direct and deliver a new annual communications strategy, which includes our press and public relations strategy and our digital content/activity plan (working closely with the Digital & Communications Officer)
• Be an engaged member of the Management Team, contributing effectively to all departmental plans
• Manage and record any accompanying communications expenditure within the Brand & Marketing budget following correct ordering and purchase order procedures.

Lead and manage

• Line manage and offer direction to our two Digital & Communications Officers, ensuring they are supported in their tasks and responsibilities and meet their KPIs and performance targets
• Hold regular 121s, appraisal meetings and discuss training requirements/plans
• Support with the recruitment and management of our UHBW Charity Champions and ensure they are engaged, informed and convey key charity messaging
• Manage the relationship with our Celebrity Champions and ensure they are active and engaged with the charity and utilising their networks to maximise charity benefit and awareness.

Deadline for applications: 11:59pm, Sunday 2nd November
Interviews planned for: W/C Monday 10th November

Benefits

• 27 days annual holiday entitlement (pro-rata) plus an additional day off on your birthday and a wellbeing day. Plus an additional two days leave after five years of service. 
• Commitment to hybrid and flexible working
• Competitive pension scheme. We'll match employee pension contributions up to 8% (minimum 5%)
• Additional support via our enhanced Employee Assistance Programme, including up to eight sessions with a licensed counsellor
• Life assurance cover - 4x annual salary
• Commitment to training and development with budget set aside
• Medicash health plan - claim cash towards a range of medical costs
• Free Blue Light Card that allows access to hundreds of discounts at major retailers.

Our Client is a UK charity supporting vulnerable women and families facing unexpected pregnancy or pregnancy loss. Through supported housing, a helpline and counselling service, and practical, non-judgemental support, this Charity helps pregnant women, often aged 16-25 and in crisis due to homelessness, abuse, or other trauma, build safer, more stable futures. Grounded in universal human values of Humanity, Solidarity, Community, Charity, and the Common Good, the Charity is growing its individual giving to increase impact nationwide. The team is now looking to appoint an Individual Giving Manager, and Prospectus is leading the search.

Individual Giving Manager

Full time, 35 hours per week

Home based (occasional travel to Leamington Spa Head Office)

£36,000-£40,000 per annum

The Individual Giving Manager will drive and deliver the Charity's ambitious fundraising strategy across all individual giving streams. You'll create, test, monitor and evaluate multi-channel appeals and campaigns; lead on Legacy and In-Memory programmes; and manage lottery, raffle, and associated products; building strong pipelines, journeys and propositions that inspire support for their mission.

Reporting to the Head of Fundraising and working closely with Income Generation and Marketing colleagues, you will champion an excellent donor experience; maximising retention and lifetime value while acquiring new supporters at sustainable ROI. You'll use data-led insights, segmentation and test-and-learn methods to optimise performance, ensure compliance and best practice, and embed robust reporting across the portfolio.

The successful candidate will bring demonstrable experience of delivering and growing individual giving, with a track record in audience segmentation, copy and creative development, journey mapping, and campaign evaluation. You'll be collaborative, values-driven, and comfortable working cross-functionally to deliver against income targets while safeguarding supporter care and brand integrity.

At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity. If you have any disability and require reasonable adjustment/s to any part of the process then please contact Femke Vorstman at [email protected].

If you feel you meet some of the criteria but not all, we really hope you'll enquire and learn more. Prospectus can advise and support on each part of the role and hopefully your application, so we look forward to hearing from you.

In order to apply please submit your CV in the first instance. Should your experience be suitable, we will arrange for a meeting to brief you on the role. You'll then have all the information you need to formally apply. We are looking forward to connecting with you soon.

Job Summary

CAAS provides an Autism and ADHD Support Service across the 8 boroughs of NW London from our base in Eastcote and offices around London. We offer information, advice, and support to ADHD/Autistic people, their families, and professionals, with the aim of improving quality of life and building neurodivergent-aware communities.

In this role, you will join the established CAAS adult team to support, educate, and empower ADHD/Autistic adults (diagnosed or self-identified) across NW London.

You will:

· Provide one-to-one information, advice, and practical task-based support.

· Facilitate online and in-person peer groups, courses and workshops sessions.

· Help develop resources that increase understanding of ADHD/Autism and pathways to support.

· Signpost to local and national services, community groups, and specialist support.

· Work with professionals to share good practice and promote reasonable adjustments so services are more accessible to ADHD/Autistic adults including delivering short training sessions to professionals.

The role requires:                             

· A strong commitment to supporting ADHD/Autistic adults to improve quality of life and self-advocacy.

· Excellent communication and active listening skills, including the ability to adapt to different communication preferences.

· Excellent organisation and record-keeping.

· Confidence in group facilitation and delivering training.

· Ability to collaborate across health, social care, education, and community settings.

· Strong keyworker/caseworker skills

· Ability to self-manage diary skills, case load and accurate record keeping.

Key Responsibilities – Supporting ADHD/ Autistic Adults

Providing individualised task-based support

· Provide one-to-one ad hoc, tailored support for pre-and post-diagnosis (with the support to be co-produced by the service user). This support may include, but is not limited to:

· Practical support with communication or executive functioning tasks and activities such as making calls, form filling, applying for benefits, and planning their week.

· Working within a “help you to do it” model, encouraging skill building and self-advocacy.

· Support with applications for further education and employment

· Maintain and update our public-facing ADHD Resource Board, and foster relationships with other support organisations to strengthen our signposting and referral pathways.

Facilitate Support Groups

· Facilitate twice-monthly ADHD Groups.

· Facilitate Parent and Carers Support group.

· Facilitate monthly pre-diagnosis support group.

· Facilitate Coffee Connect social group for ADHD and autistic adults.

· Facilitate quarterly Professional Connect Forum.

· When agreed in advance with manager provide cover for other colleagues’ projects.

Facilitate Courses and Workshops

· Deliver a 6-week Understanding my ADHD Course for newly diagnosed ADHD adults.

Front of house support and referrals process

The Specialist Adult ADHD/Autism Advisor (SAAA) will be expected to answer both written and telephone enquiries from members of the public about CAAS services, with a warm and welcoming style, so clients feel comfortable to attend our services.

SAAA will be expected to welcome visitors to the centre and provide information about CAAS and The SAAA will provide front-of-house support, welcoming visitors, answering queries, and managing the referrals process, including CRM updates, triage, and liaising with referrers.

CAAS offers a wide range of adult services, so SAAA will be expected to proactively support clients in accessing the appropriate services and provide consistent follow-up and communication. 

Other Responsibilities  - Wider support

The SAAA will be expected to contribute to the support and empowerment of ADHD and autistic adults and their families in a range of other ways, such as:

· Build and maintain strong relationships with local statutory and voluntary services, particularly within health, social care, and social prescribing teams.

· Represent CAAS by attending relevant meetings to ensure active links with local authority and voluntary sector partners.

· Stay informed about national and local developments related to ADHD/autistic adults, identifying opportunities to raise awareness and influence the development of appropriate services and support.

· Contribute to the development and delivery of training for professionals and the community by:

· Using inclusive, evidence-based language and approaches

· Tailoring content to meet the needs of different audiences

· Supporting outreach and promotion of CAAS’s training offer related to ADHD and autism in adults

Other Responsibilities  - Organisational

· To create resources and content to be used within our adult services by clients and colleagues.

· To provide written reports as required by professional agencies and CAAS.

· Assist in promoting the organisation’s services.

· Attend regular supervision and training sessions.

· Ensure project monitoring and reporting requirements are met.

· Provide regular progress reports to the Adult Service Manager/Lead.

· To comply with such policies/procedures, guidelines and codes of practice as laid down by CAAS and the Law.

Other Responsibilities

· To carry out other tasks appropriate to the post and as agreed with the Adult Service Manager.

· To actively participate and undertake training and development of self and others.

Please note job descriptions only reflect 80% of a role and are not an exhaustive list of duties. You are expected to carry out other activities within the scope of the role.

Person Specification - Essential

Knowledge & Experience

· Experience/knowledge of working with ADHD and autistic people (adults).

· Experience/knowledge of the challenges facing ADHD and autistic people (adults).

· Knowledge/awareness of reasonable adjustments, strategies, and coping mechanisms to support ADHD and autistic people’s needs.

· Qualified facilitator / demonstratable experience in facilitating groups and delivering training.

· Experience in safeguarding vulnerable adults, data protection, equal opportunities, diversity legislation, and best practice.

Values & Approach

· Understanding of inclusive, neurodiversity-affirming language and approaches when working with ADHD/autistic adults.

· Commitment to person-centred support and promoting autonomy for neurodivergent adults.

· Willingness to reflect on practice, take on feedback, and engage in ongoing professional development.

· Able to manage emotionally sensitive situations with empathy while maintaining professional boundaries and personal resilience.

Communication & Interpersonal Skills

· Strong verbal and written communication skills, with confidence representing CAAS in a range of settings.

· Ability to develop relationships with relevant statutory and voluntary sector bodies.

· Able to work independently and as part of a team, contributing to shared goals and supporting colleagues.

Organisation & Time Management

· Strong organisational skills with great time management. There is a heavy demand for the personal organisation of your workload and managing appointments, and you will need to be able to manage a diverse workload with competing demands.

· Prompt response to competing demands from clients, professionals, and colleagues.

Record Keeping & Monitoring

· Maintains accurate and timely records in line with CAAS procedures, including CRM monitoring requirements and deadlines.

· Ability to monitor work.

Flexibility & Technical Skills

· Flexible and willing to facilitate groups, courses, and workshops outside their normal pattern of work where appropriate to ensure smooth running of team.

· Computer Software Skilled (much of the work is managed via technology and computers)

Person Specification - Desirable

· Voluntary Sector Experience.

· Counselling or coaching skills.

· Knowledge of SEN / Adult Social Care Legislation.

Equal Opportunities

CAAS recognises the positive value of diversity, promotes equity and challenges discrimination. We welcome and encourage job applications from people of all backgrounds, including applications from Black, Asian and Ethnic Minority communities, people who identify as having a disability, and LGB+, Trans and non-binary candidates.  

We also recognise the value of flexible working, so will consider different types of flexibility (such as term time, annualised or compressed hours, and a minimum requirement of 60% working in the office for all staff), as well as the possibility of offering the role on a job share basis.

CAAS is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment.  The successful candidate will be required to undergo an enhanced D

Join Oakleaf Enterprise and lead a pivotal team transforming lives across Surrey!

Are you a dynamic leader ready to make a real difference? As Head of Client Services, you will oversee a diverse range of vital programs including Employment, Counselling, Wellbeing Activities, Bridge the Gap, and Safe Haven.

If you have strong leadership skills, a focus on client care, and thrive in a busy, rewarding charity environment, we want you on our team.

Oakleaf Enterprise has been operating within the local community for 28 years. We practice what we preach and have a generous holiday allowance and staff wellbeing package. 

Including: 32 Days Annual Leave + 1 extra day per year (up to 4), Flexible Working, Private Healthcare, Pension Scheme, EAP, Hybrid Working. 

Main duties & responsibilities

1. Oversee all client facing activities ensuring KPI’s are met, and staff, volunteers and clients are actively supported.

2. Recruit and line manage Client Services department inc. Paths to Success, Bridge the Gap and Safe Haven teams, and ensure staffing level meets funding requirements and client need.

3. Ensure all staff, volunteers and activity leaders have the appropriate DBS checks and training to safely support our clients.

4. Develop, motivate, and support client facing teams alongside researching appropriate training. Including being hands on and supporting with key components of the role such as client reviews and engagement when demand requires.

5. Work closely with statutory providers and VCSE organisations to ensure service delivery and cohesive management of staff.

6. Assist with negotiations at all levels from venue hire to major funders in the development and provision of client facing activities.

7. Provide ad-hoc, on call, operational and clinical support to staff working out of hours.

8. Ensure reporting is completed on time and accurately to the Chief Executive, key funders and Statutory partners.

9. Maintain an awareness and in-depth working knowledge of challenges faced by Oakleaf clients’. Maintaining good working relationships clients and volunteers, ensuring Oakleaf services are in response to their needs.

10. Work closely with fundraising team to develop new services and regularly review and report on existing projects.

11. Maintain an awareness of project end dates and work with the senior management team to create a realistic, achievable and sustainable plans.

12. Ensure the client database is kept up to date and is regularly reviewed and adapted in line with different projects.

13. Work within the senior management team and play a strategic part in ensuring organisation wide decisions are in Clients best interests.

14. Work with accounts to ensure budgets are recorded accurately, all invoices are accurate and assigned to the correct funding stream.

Other

1. Attend fundraising & charity events as required.

2. Ensure the organisations confidentiality procedures are adhered to.

3. Ensure maintenance of a safe & efficient working environment in accordance with current Health & Safety legislation including the Health & Safety at Work Act 1974, COSHH Regulations, Environmental Health & other Directives

4. Perform any other reasonable duties as may be requested by the CEO.

This job description is an indicator of general areas of responsibility & will be amended in accordance with the changing needs of the organisation & in consultation with the post holder.

We are excited to be recruiting a Grants and Funds Engagement Manager to join our small but ambitious team. Reporting to the Head of Charity, you’ll play a key role in delivering our bold three-year strategy, driving meaningful impact for patients, their families and staff by managing our evolving grants programme.

This is an exciting opportunity to join a growing charity at a crucial stage in its development. As part of our team, you’ll help shape how we fund projects, communicate their impact, and uncover unmet needs that will inform future fundraising appeals and strategic priorities.

We’re looking for someone who is flexible, proactive, and ready to get involved in a variety of tasks. If you thrive in a fast-paced environment and can confidently juggle multiple priorities, we would love to hear from you.

You will oversee our Special Purpose Fund (SPF) portfolio, working closely with staff teams to help shape and deliver high-impact projects, ensuring funds are used effectively and in line with organisational priorities and guidance.

This is a fantastic opportunity for someone who enjoys both strategic thinking and hands-on delivery. You will lead on strengthening our grants processes and systems, and work collaboratively with colleagues across Charity Finance, Fund Advisors, Divisional Directors, and the wider team to ensure funds make a real difference where they are needed most.

A key part of this role involves working in partnership with St George’s Hospital Charity on joint funding opportunities and shared initiatives across our hospital group.

This role will deputise for the Head of Charity when required and represent the Charity across all areas, not limited to Grants. You will be ready to step up and take on broader responsibilities as needed.

We Are Family is hiring!

We Are Family is an extraordinary peer support community for adopters and prospective adopters. We’re there for parents throughout their adoption journey. Online and in person, our parents’ groups, events, resources, podcasts and talks offer mutual support, information and inspiration to adopters and those considering adoption. We are the leading peer support community for adopters  across Greater London and the Home Counties, and offer digital-membership nationally; we have ambitions to scale our in-person services provision significantly over the coming years. You can find out more about us here.

As Community Programme Manager, you’ll join our independent adoption support charity, oversee our volunteer, peer support and event provision.

This is an excellent opportunity for a highly organised ‘self-starting’ individual with experience of working with user-run communities. You will use your strong relationship-building skills to proactively engage WAF members and volunteers, to continue providing peer-led support and to create new opportunities for adopters to connect across the UK.

Key Details:

Role type: Permanent

Reports to: Head of Operations

Direct Reports: You will work closely in partnership with our Associates & Volunteers

Working Pattern:  2.5 days / 18.75 hours per week, including occasional evening and on-site work.

Salary: £30-35K FTE

Location: Remote / Home-working; this role can be based anywhere within the UK with periodic meetings and visits, mainly to London / South East, at least quarterly.

Perks of Working at WAF:

· Become a part of a personable, visionary team creating positive impact on a daily basis

· Flexible working

· Home Working Allowance

· Occasional in-person working in London; travel and lunch expenses covered

· Competitive salaries with room for growth

· Professional development opportunities

· Seasonal socials

ROLE DESCRIPTION:

Key responsibilities include: 

• Engagement with our Members
• Supporting our Volunteers
• Managing our Peer-led Groups and In-Person Activities
• Overseeing our Peer Support Training and Supervision
• Nurturing Partnerships
• Delivering Impact
• Contributing to Communications
• Championing our Advocacy efforts
• Collaborating with our Board and Committees

Person Specification: 

ESSENTIAL

• Demonstrable experience coordinating / managing multiple projects or programmes
• Experience of working with beneficiaries and / or volunteers
• Excellent written and verbal communication skills
• Skills in identifying and prioritising workload with the ability to work to deadlines and budget
• Comfortable working independently, operating good judgement on when to seek guidance and support
• Strong IT and / or aptitude to learn software skills (see below)
• Resourceful and adaptable
• Empathetic and supportive
• A ‘hands-on’ and collaborative mindset

DESIRABLE

• Lived experience / interest in supporting those connected with any of the following: early trauma, adoption, the care system, advocating for people from underserved communities.
• Lived experience / interest in supporting families
• Experience of working within a peer support network
• Experience of co-producing projects with beneficiaries / volunteers
• Experience with using multiple software packages (We work across the following software – training provided as necessary: G Suite, MS Office, Zoom, Trello, WordPress, Mailchimp, Canva, Buzzsprout, Google Analytics).

 

To Apply:

If the opportunity to join an exciting, rapidly growing charity appeals to you as someone able to make a valuable contribution, we would love to hear from you!

Please download our full application pack for further details and instructions on how to apply.

Deadline to apply: Midnight at Sunday 23rd November 2025
Start Date: ASAP

Please note that applications are received and reviewed on an ongoing basis, therefore an early application is advised.

Further information can be found via our website.

One of the great strengths of We Are Family is that we are volunteer and member driven, and we represent a diverse community of adoptive parents. We particularly welcome applicants from Black, Asian and minority ethnic backgrounds to ensure that the organisation can benefit from this diversity of experience.

“We were fortunate enough to meet the Spoons volunteers at Oldham and North Manchester. My husband and I couldn’t be more grateful. They’re such a friendly, welcoming face. Having a baby in the NICU is such a stressful, frightening time. It’s not an experience you expect to go through.” [Lee, Shanice and Saskia’s Story].

Spoons is a charity dedicated to supporting families through neonatal care. Their sole aim is to facilitate a community where families who have experienced neonatal care, can come together and feel safe in sharing their experiences and supporting one another. Do you want to form part of the team that support families just like Saskia’s?

The charity was founded in 2015 by Kirsten Mitchell, after she sought support from other parents she met on the neonatal unit. Spoons evolved from the acronym: Supporting Families of Oldham Neonates and over the past 10 years they have continued to grow and now support thousands of families across Greater Manchester.

With an inspirational history, and exciting future ahead, we are delighted to be partnering with this wonderful charity to find them a Fundraising Manager, someone to lead on income generation at this pivotal time.

The Role

The Fundraising Manager will led on the delivery of a sustainable and diverse fundraising strategy. The main responsibilities will include:

• Developing and delivering a fundraising strategy and annual income plan.
• Growing sustainable income across all fundraising streams, predominantly Community, Individual Giving, Corporate partnerships and Events.
• Building, nurturing and stewarding supporter relationships.
• Overseeing and executing execute fundraising marketing and communications strategies.

The Person

We are looking for a self-motivated, ambitious individual with a proven track record of delivering fundraising income and a knowledge of a variety of income streams. You should also have an understanding of fundraising regulations, GDPR, and a keenness to keep abreast of fundraising best practice.

Additionally, you should be excellent at building relationships with a variety of stakeholders. You must be organised, driven and resilient, and able to multitask effectively in this varied and interesting role. We are also looking for candidates who are creative with the ability to write compelling communications including social content, campaigns and proposals.

This role is a wonderful opportunity to build on previous success and shape the future of fundraising for Spoons to make a real difference to the families this charity supports.

Why Spoons?

Spoons are often described as “a guiding light” and “a lifeline,” and NHS colleagues say that without Spoons, parents’ experiences on neonatal units would be significantly harder.

Joining the small, but mighty, team at Spoons provides a unique opportunity to become part of something incredible, something that will continue to help families across Greater Manchester at a time they need it more than ever. Not only is the team at the Spoons passionate about the work it does, but also puts huge emphasis on creating a positive working culture that supports staff and makes them feel valued in their roles. With a caring, supportive and ever changing working environment you will also receive a generous holiday allowance, a flexible working culture with sensible work-life balance and access to a range of professional development opportunities.

Is ensuring every family in Greater Manchester affected by neonatal care has the compassionate support they need something you feel passionately about? If so, we would love to hear from you.

Please note that this role requires and enhanced DBS.

If this sounds like the type of role and charity that could suit the next phase of your career, then do get in touch. To register your interest please apply here, or for more information contact Charlie, Leanne or Jen at Charity Horizons.

Please note: If you would like to submit an application or express your interest in an alternative format such as audio or video upload, or require any adaptations for your initial engagement with us, please contact either Jen or Leanne who will be happy to advise on this.

Please also be aware that we use anonymous recruitment methods when submitting shortlists for all our roles and we only work with organisations that are happy to engage with us in this way.

Charity Horizons is an equal opportunities employer and as such actively promotes equality, diversity and inclusion in the workplace. We welcome and encourage applications from all suitable candidates irrespective of age, disability, hidden disability, race or national origin, religion or belief, gender, gender expression, political view, sexual orientation, medical condition and pregnancy.

 

Are you passionate about quality care and driving continuous improvement? We're looking for a Quality and Performance Manager to lead on audits, data analysis, policy implementation and quality initiatives at Mais House, our care home in Bexhill-on-Sea. You’ll work closely with local teams and the central Quality & Care Standards team to maintain high standards, share best practice, and support improvements across other RBL care homes.

This role offers 37.5 hours per week, with shifts between 9am – 5pm Monday to Friday with salary between £45,793 to £49,506 per annum

Please note that we are unable to accept applications from overseas candidates who require sponsorship. All candidates must have a valid Right to Work in the UK.

An enhanced DBS check will be required for this role.

Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.

What you will be doing:

- Plan and deliver a programme of audits, ensuring action plans are implemented and monitored.
- Communicate findings with Registered Managers, department leads, and senior care staff to drive service improvements.
- Identify trends, lessons learned and support the development of robust quality strategies.
- Work closely with clinical colleagues to implement best practice guidance and evaluate its impact.
- Lead and support quality improvement projects within the care home.
- Liaise with external quality teams and regulators to implement local initiatives.
- Support audits at other RBL care homes, collaborating with other Quality and Performance Managers to align standards and share learning.
- Facilitate clinical governance and audit group meetings.

What we are looking for:

- Level 4 Diploma in Health & Social Care (or equivalent)
- Experience in audits, quality assurance, and service improvement
- Strong communication and stakeholder engagement skills
- Ongoing CPD in care quality or person-centred practice
- Full UK driving licence

You may also have Level 5 Diploma or equivalent, RGN (Adults) qualification and/or training in audit or quality improvement.

Employee benefits include:

- 25 day’s paid holiday per year (plus bank holidays), increasing to 26 days after 5 years. Plus the ability to buy up to 1 working week of additional leave
- Contributory pension scheme – min 2% employee contribution receives 6% employer contribution up to max of 10% employer contribution matched with 5% employee contribution
- Death-in-service Life Assurance, with a benefit of 3x annual salary
- Employee Assistance Programme
- Reward Hub online benefits platform with extensive offers and discounts
- Professional subscription paid by RBL (where it is essential to the role)
- DBS (criminal records) screening paid by RBL (where it is essential to the role).
- Employee Assistance Programme: Provides confidential counselling, financial and legal advice

About Mais House

Mais House is one of six care homes operated by the Royal British Legion. Nestled near the coast in Bexhill-on-Sea, it’s a beautiful period property with 51 en-suite rooms, a lounge bar, cinema, memorial garden, conservatory, and landscaped grounds. Residents enjoy tailored nursing, residential and dementia care in a vibrant, supportive environment.

For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.

RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.

We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.

About The Creighton Centre

For over 100 years, The Creighton Centre has supported older and vulnerable people, and adults with disabilities, from our base in Fulham. Our aim is to help people live safely and independently in their own homes and to feel part of their community.

About the Role

We’re looking for a motivated and organised Business Support Officer to join our friendly, committed team. This is a varied and rewarding role, providing administrative support across our Care & Repair, Safer Homes, and Community Centre services.

You’ll help keep things running smoothly, from handling client referrals and liaising with contractors, to supporting community activities and maintaining good communication across the organisation. It’s a great opportunity to play a key role in a local charity that genuinely changes lives.

About You

We’re looking for someone who:

• Enjoys being busy and takes pride in being organised and reliable.
• Has excellent communication and IT skills.
• Can work well both independently and as part of a small, supportive team.
• Is patient, empathetic, and able to communicate well with people from all backgrounds.

Why Join Us?

• Be part of a community charity making a real difference.
• Join a welcoming and supportive team with strong shared values.
• Enjoy flexible working hours and a role with real variety.

How to Apply

Please apply via CharityJob by clicking on the 'apply' button.

Include your CV and a short cover letter showing how you meet the person specification.

Closing date: Friday 14 November 2025

Interviews: Tuesday 2 December 2025

Start date: Early January 2026