Data and supporter services manager jobs

We are looking for an experienced, capable, calm, communicativeDirector of Operations to take responsibility for translating our vision, mission and values  in to day-to-day operations.
About us

The Magpie Project is a fast-growing, Newham-based charity working to create a better world for mums with under fives who are at risk of homelessness, and subject to the hostile immigration environment. Our Vision is one of powerful mums building a world of equity, opportunity and kindness in which all our children thrive. We do this by providing mums and minis – together – with emotional and social support and the essentials they need at all stages of their journeys towards secure status, suitable homes and good health, we work through, trust, love, endurance, hope, and joy. We deliver services under one roof, where play is centred, information flows, and the whole person matters. We concentrate on building relationships of trust and community where each Magpie Mums’ and minis’ voice is heard.

Overview

Since our establishment in 2017 many funders, community members, professional partners – not to mention mums and minis - have bought in to our vision and seen our project grow  to a staff team that hovers around the 15, and a turnover well above £500k. Our success means that we are now looking to recruit to a new and vital role of director of operations. This critical  role  will work alongside the CEO to make sure that our ideas and ambitions are matched by sure-footed implementation, safe structures, and workable policies.

You will ensure efficiency, compliance, clarity, reporting and calm in the running of our fast-moving, multi-faceted grassroots charity. You will be the unwavering back-stop behind the exciting innovation, and the busy front-line.  Your organisational skills and operational expertise will create and maintain a structure which is safe, sustainable, efficient and transparent -  while being agile enough to allow our volunteers and staff to pivot when necessary in order to meet the ever-evolving needs of our mums and minis.

This leadership role includes line management of project leads, staff and volunteer recruitment, reporting and budget management, HR responsibilities the development of policies and procedures, as well as occasionally deputising for the CEO 

Key Responsibilities

• Strategic Leadership
  • Work within the charity’s mission, vision and values, and strategic plan to ensure and oversee the smooth running of all day to day activities of the charity.
  • Work to create, maintain and deepen our culturally competent, anti-racist, decolonised, psychologically-safe environment for all mums and minis, staff, volunteers and visitors.
  • Ensure that – as a charity – we are always ambitious but operating within our means in remain fully accountable for every penny and hour that we spend.
• Centre Management
  • Provide strategic oversight and support for project leads in their delivery of projects and programmes at the centre, ensuring alignment with charity objectives.
  • Provide line-management support to Play, Resources, Kitchen, Finance and Fundraising leads.
• • Foster a collaborative environment in which shared decision making is embedded, where all staff members and volunteers feel valued and  where projects are well-integrated into the charity’s overall operations.

• Staff & Volunteer Recruitment
  • Lead on all recruitment to attract skilled staff and committed volunteers.
  • Create, update, and implement onboarding, training, and retention strategies.
  • Promote diversity and inclusion in hiring practices.
  • Work to further enable our ‘community first’ recruitment policy.
  • Work to create a ‘staff handbook’ and a ‘volunteer handbook’ to aid with onboarding and induction.
• HR Oversight
  • Work with external HR support provider to oversee employment contracts, benefits, for all staff, and support and supervision for staff that you manage.
  • Work with HR to review and create fair, compliant and benchmarked employment contracts for all staff.
  • Oversee and record holiday, sick, maternity and bereavement leave in line with charity policies.
  • Ensure compliance with all employment laws and best practice.
  • Work with our Finance Director to ensure smooth running of payroll, SSP and other contractual arrangements that are compliant and transparent.
• Policies & Procedures
  • Develop and implement policies to ensure clarity, fairness, compliance, consistency and efficiency.
  • Regularly review and update policies in line with best practices and legal requirements to a timetable in agreement with the board of trustees.
  • Keep abreast of governance regulations and report to the CEO and on Trustee Board on GDPR, financial, safeguarding, and risk assessment policies.
• Financial & Resource Management
  • Oversee and assist the Finance manager  in creating annual and multi-year budgets,monthly management accounts, financial planning, resource allocation, reporting to funders and trustees to ensure transparency and sustainability throughout the charity.
  • Implementing strategies to delegate budget-holding to project leads, and to ensure operational efficiency at all times.
• Facilities & IT Management

o Ensure smooth operations across physical assets and digital infrastructure.

o Oversee health and safety compliance within the charity’s building and off-site delivery.

o Manage external providers of HR, Salesforce and H&S functions.

o Liaise with co-tenants and freeholder as well on all building matters.

• Board Liaison

o Prepare for, attend and play a leadership role in quarterly Finance and Risk meetings as well as attending termly Board meetings

o Prepare Board meeting papers on operational and financial matters

o Oversee, maintain and ensure adherence to a schedule of delegated authority across the organisation

Skills & Qualifications

• Proven leadership experience in charity operations, non-profit management, early years setting, or a related field.
• Management qualification a bonus but not essential.
• Strong HR expertise, including staff recruitment, salary benchmarking, and compliance.
• Experience in line management of project leads, with a track record of strategic oversight and performance development.
• Ability to develop and implement policies and operational procedures effectively.
• Strong financial acumen, including budgeting, management accounts, and resource allocation.
• Knowledge of Microsoft Teams,  Xero accounting software, Payroll protocols,  Salesforce or other CRM systems.

Person Specification

• We are looking for a leader with a proven track record as Director of Operations, COO or Operations Manager in a similar sized organisation. .
• In this role, you will be able to gain the trust of the team by balancing kindness, care and compassion with competence and decisiveness gained from your years of prior experience in similar work. Above all, you will bring integrity and commitment to this role, in service of the mums and minis who make up our community.
• You will be confident in taking the lead on all your works streams while remaining in constant – daily, even hourly - communication and collaboration with staff, CEO, Finance, and Fundraising leads.
• You will unflinchingly interrogate our systems, policies and practices, while be extremely gentle with our people – creating psychological safety not only for all of our mums and minis, but also our staff and volunteers.
• Your attitude will be pragmatic and ‘can do’  as  you carve a realistic path between confidence and caution when planning projects and delivery.
• You will understand that structure creates safety, but too much could be stifling  – you will be emotionally and socially aware enough to walk this line.
• You will have experience of in line-managing project leads, with a track record of strategic oversight and performance development
• You will be able to develop and implement policies and operational procedures and report on them to the board
  
  Reporting Structure

Reports directly to the CEO,  and - on occasion - the board of Trustees, working closely with Finance and Fundraising leads, Project managers, and external HR and H&S provider.

Application process

Please send us your CV with a three-minute or less video explaining to us:

1. What makes you our perfect director of operations

2. What you would look to put in place do in your first 100 days

3. What your favourite colleague would say about you

You will not be judged on your production values – a talking head to camera on a shakey phone is fine.

Closing date for applications Wednesday 2nd July 2025

Please be available for interview week commencing July 7th.

Applicants will be asked to two interviews, one with a practical skills test, and then invited to spend a paid day at the project as part of the appointment process. 

Are you passionate about building safety and ready to lead from the front? This is a unique opportunity to make a lasting impact as the Building Safety Manager for YMCA Thames Gateway Group. In this role you'll have the exciting challenge of shaping and leading a team focused on responding to the increased importance of building safety and compliance. You'll oversee a diverse portfolio of 38 properties, ranging from hostels and self-supported accommodation to nurseries, youth centre, a gym, and a café. You will ensure the safety, compliance, and operational integrity of these sites, directly influencing the wellbeing of the communities and beneficiaries we serve. As part of this role, you will: Build and lead a team that responds to and manages safety and compliance issues across our properties. Influence change by embedding best practices in building safety and compliance. Be pivotal in ensuring a secure environment, meeting regulatory requirements while maintaining a community-focused approach. Join us at YMCA Thames Gateway Group and play a leading role in keeping our properties safe for everyone. This is your chance to shape the future of building safety within a mission-driven organisation.

Business Support Coordinator #iwill

Permanent contract
Job Ref: V546
Hours/Days per week: 35 hours per week –
Salary: £24,600 plus attractive employee benefits package
Start date: ASAP
Location: home-based with occasional travel

Closing date: midnight Thursday 26th June 2025
Interview date and Location: w/c 30th June 2025 online

'Due to the time critical nature of this role, we may contact and interview strong candidates before the stated deadline. We therefore encourage interested candidates to apply as soon as possible.'

About Volunteering Matters

At Volunteering Matters we use volunteering’s unique power to bring people together and build stronger, more resilient communities across the UK.

We bring people together to resolve some of society’s most complex issues.  From social isolation and loneliness; improving health and wellbeing; building skills, confidence, and opportunity; to ensuring young people can become change makers in their community, the impact that we make is great.  And we won’t stop until everyone in the UK has the opportunity to thrive. 

This is an exciting time to be joining the team.  We’re changing the way we work to meet new ambitions and make sure our impact continues to grow alongside out business. 

Job Purpose

Working closely with all members of the #iwill team, plus #iwill Ambassadors, and partners, this role enables effective, efficient, and coordinated activity across the #iWill Movement. It truly is the backbone of the team. Hosted by Volunteering Matters, the Business Support Coordinator will support the #iWill Movement’s core functions, with particular focus on supporting strategy, partnership, and communications activity, ensuring meetings, events, campaigns and wider activities are planned, coordinated and delivered to a high standard. From liaising with partners, to developing online resources, coordinating online and in-person activity, monitoring delivery, and managing financial transactions, the role supports the movement to create long lasting change via the power of youth.

This role works as part of the wider #iWill team from Volunteering Matters and UK Youth, and reports to the Head of #iWill Movement Strategy and Co-ordination.

If you are a natural doer, always the most organised person in the room, someone who is a natural planner, but someone who can also flex and adapt in a small and fast paced team- then we’d love to hear from you.

For the role to be truly transformational the Business Support Coordinator will need to:

• Believe in the Power of Youth.

• Be a key advocate for the views and experiences of young people, using the role to work with and platform young people where needed.

• Be a natural connector, building relationships and alliances within the team, ambassador community, and across the movement

• Always maintain total independence in the spirit of the movement, serving young people and their youth social action first, wherever that may be.

• Be willing to enable and platform young people to tell their own stories, even if abdicating personal power.

• Ensure that young people’s views, experiences, and work is communicated clearly to wider stakeholders to inform the evolution of #iwill.

Primarily home-based, the role will require occasional travel to London, and elsewhere in the UK.  Flexible working hours will be required to accommodate occasional evening sessions and in-person meetings with partners and young people. 

The role requires reliable internet access, and ability to work independently whilst also part of a busy remote team. The role is part of the UK wide #iWill team and will report to the Head of #iWill Strategy and Coordination, and work closely with the Digital Communications Manager. Duties may vary in line with the needs of the Movement as appropriate.

I.T. equipment and infrastructure will be supplied. This is a permanent role, full time 35 hours per week. job shares will be considered. The role will require a DBS check.

Our Values & Way of Working:

In all that we do, we embrace a philosophy of ‘Freedom within a Framework’ and are guided by our values: Empowering, Inclusive, Compassionate, Positive & Straightforward.

This job description is intended to include the broad range of responsibilities and requirements of the post. It is neither exhaustive nor exclusive but while some variations will be expected, these will be at an appropriate level for the role.

Diversity & Inclusion 

Volunteering Matters welcomes all applicants and are keen to ensure our team reflects the diversity of the UK and the communities we serve. We encourage applications from disabled, LGBT and Black, Asian and Minoritised Ethnic backgrounds, along with candidates with any protected characteristics and from disadvantaged groups. 

Disability Confident & Reasonable Adjustments: 

We guarantee to interview anyone with a disability whose application meets the minimum criteria for the role. Please provide evidence in your application, which demonstrates that you meet the level of competence required in the “Experience/Skills” section of this advert. To be considered for a guaranteed interview or to discuss any reasonable adjustments during the process.

We have also committed to the following pledges which positively encompass our recruitment and selection processes and methodology: The Promise, Show The Salary, Salary History. 

Benefits 

Our employee benefits reflect our culture which is built on an approach of full flexibility with accountability, and designed to let you make your most positive contribution; we offer Flexible Working by Default (re hours & place of work), Unlimited Annual Leave, Employee Pension scheme, Life Assurance, Cycle to Work Scheme, Season Ticket Loan, Employee Assistance Programme, enhanced sick and family leave. We are also open to discuss job share applications. 

GDPR Statement 

If you apply for a role with us, we will retain your contact details including your name, address, email address and phone number to help us manage your application for up to 6 months.  We will not use your personal data for any other purpose or share it with any third party. You can contact us at any point to update your personal information or ask us to delete it from our records.   

This role will be located at Battersea Old Windsor or Battersea London with regular travel to Old Windsor.

The Capital Project Manager will be responsible for leading a £4-5M project that will build a new Cattery facility at our Battersea Old Windsor site. The role will oversee all aspects of the project to ensure the capital project is completed on time, within budget and to the required standards and design. This will include working with colleagues in Animal Care, Infrastructure and Income Generation teams to ensure the project has appropriate funding, the design and build of the cattery meets Battersea’s strategic and operational requirements and that the operational impact of the construction is effectively managed to minimise the impact to dogs and cats across our centres during the works.

What we can offer you:
In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:

• 28 days of annual leave (plus 8 days paid public holidays) per year
• Discounted gym memberships and cycle to work schemes
• Employee Assistance Programme and access to Wellbeing Resources
• Generous pension contributions – up to 10% employer contribution
• Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year
• Annual interest-free season ticket loans

We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.

Our hybrid working model:
We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.

Diversity and inclusion:
We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.

We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.

As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best.

More about us:
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.

Closing date: 2nd July 2025
Interview date(s): First stage interview will be on 15th July. There will be a second stage telephone interview, followed by an in-person interview at Old Windsor for those successful to this part of the process. Dates for these interviews are to be confirmed.

All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.capital

We are seeking a dynamic and versatile Digital Project Manager to lead and support digital initiatives while empowering volunteers and communities through training and skill-sharing. The role involves overseeing web-based activities, managing back-end technology, and staying ahead of emerging trends such as AI and automation. The ideal candidate will have a strong technical background, excellent communication skills, and a passion for working collaboratively with a diverse range of people.

This is Us: Tracing Manchester’s Histories seeks to reshape and redefine how Manchester’s public realm reflects its rich and diverse history. Building on insights from extensive public consultations, the project will amplify underrepresented voices and confront complex legacies, including those tied to migration, the transatlantic slave trade and industrial exploitation.

By fostering collaboration among community groups, academic institutions, cultural partners and local authorities, the initiative will create an inclusive digital platform for storytelling and dialogue.

Through digital innovation and community-driven activities, the project will celebrate overlooked stories, support learning, and ensure accessibility for all. The project will empower communities to actively engage with their heritage, fostering pride and a shared sense of belonging. Ultimately, it aspires to transform public spaces into more accurate and inspiring reflections of Manchester’s diversity, making a lasting contribution to cultural equity and inclusivity. 

This project is funded by The National Lottery Heritage Fund, Manchester City Council and partners. Thanks to National Lottery Players.

The Senior Operations Lead will be integral to managing and leading the charity’s operations. This role calls for an energetic and proactive leader who can supervise daily functions of our charity, enhance our systems and processes, ensure the organisation operates smoothly, and support the Director in the running of the organisation.

The ideal candidate will adopt a trauma-informed approach, reflect our values, and demonstrate enthusiasm and commitment to our mission.

Key Responsibilities

Trauma-Informed Champion

Strategic Leadership

Operational Management

Staff Management

Monitoring and Evaluation

Designated Safeguarding Officer

Policy and Procedure Oversight

Contracts and Agreements oversight

Volunteer Management

Governance

Systems and Processes

Health and Safety  

Data Protection

Ready to lead change for LGBTQ+ mental health? Join a bold, values-driven charity making a real difference in people’s lives, as our Income Generation & Communcations Manager!

This is your chance to shape the future of inclusive fundraising and communications at MindOut.

We’re looking for a dynamic, strategic thinker to become our Income Generation and Communications Manager - a pivotal role that fuels our mission to support LGBTQ+ people experiencing mental health challenges. You’ll lead on fundraising innovation, build meaningful donor relationships, and craft powerful communications that amplify our impact.

This isn’t just another charity job. It’s a chance to:

• Drive real-world change by securing vital funding for life-saving mental health services.
• Champion LGBTQ+ voices through inclusive, affirming storytelling and campaigns.
• Collaborate with passionate changemakers - from community fundraisers to corporate partners.
• Shape strategy and take ownership of income generation and donor engagement systems.
• Work flexibly in a hybrid role based in Brighton, with a supportive, values-led team.
• Create and implement a dynamic and engaging communications strategy
• Engage with the LGBTQ community and wider, through events and awareness raising activities

If you’re creative, driven, and ready to lead with purpose, we’d love to hear from you.

We actively welcome applications from people with lived experience of mental health challenges, and from individuals who identify as LGBTQ+, people of colour, disabled, or from other underrepresented communities - your unique perspective and voice are valued here.

Employee Benefits include:

• 29 days annual leave + Bank Holiday
• One day off for your birthday each year
• Flexible working
• Hybrid working
• Access to our EAP (Employee Assistance Programme)
• Up to 5% employer contribution towards your pension

Shine On is stepping into a new chapter with fresh energy, a vibrant identity, and an ambition to reach many more people with more services. Since the appointment of its first CEO last year, the charity has undergone a revitalisation aimed at better meeting the needs of older people, primarily in the East of Newcastle upon Tyne.

We are now looking to recruit for the newly created post of Head of Operations, to manage all aspects of our projects and services, including our community launderette. They will also support and deputise for the CEO, where required.

Our new Head of Operations will be energetic, experienced in managing budgets, services, staff, and volunteers. Shine On is a small charity, so they will be flexible and willing to ‘pitch in’ where needed.

Please read the job description and person specification carefully, which also outlines how to apply.

AMMF is the UK’s only charity solely dedicated to raising awareness of and funding research into cholangiocarcinoma (bile duct cancer).  The charity works closely throughout the UK with clinicians, healthcare professionals, researchers, policy makers, patients and their carers, as well as actively collaborating across Europe and globally.  

The role of the Events and Campaigns Lead is to plan and implement a wide range of high quality, responsive activities, including fundraising campaigns via social media, and developing relationships with supporter ambassadors, and planning and organising regional events, throughout the year.   

The role also involves working with the CEO and wider team on AMMF’s major events, such as Westminster receptions, nurse study days, and the annual 3-day conference. 

It is expected the Events and Campaigns Lead will develop an understanding of AMMF’s aims and objectives and its policies and procedures.

Responsibilities: 

• Deliver a programme for fundraising campaigns throughout the year, eg, summer competitions, Christmas fundraisers
• Lead on and be first point of contact for regional ambassadors, their meetings and events
• Develop, set up and manage a database and network of regional volunteers
• Organise patient and carer virtual meetings
• Prepare for and attend external events representing AMMF, for example, university or hospital information days
• Attend external AMMF networking, partner and fundraising events when required
• Attend the annual AMMF conference and other events, and fulfil duties as required.   
• Produce reports on campaigns, events and meetings as and when required

General:

• Effectively communicate internally and externally, providing a professional and courteous service at all times
• Support team members, fundraisers, supporters and volunteers to be as effective as possible in their work for AMMF
• Be prepared to work flexibly, when required, to best meet the needs of the charity
• Participate in team meetings, training courses, events, and e-learning where required/appropriate.
• Ensure all administration associated with this role is delivered promptly, with particular focus on database management and communication with event organisers and administrators, and supporters

Person Specification:

Preferred criteria

• Previous experience and understanding of fundraising and information events and campaigns in the charity sector, and of using a range of techniques, including social media
• Competent with Microsoft Office, in particular Word, Excel and PowerPoint, and with emailing services such as Mailchimp, virtual meeting platforms Teams and Zoom, and social media platforms, Facebook, X, LinkedIn, Bluesky, Instagram, and with Hootsuite.
• Excellent organisational and time management skills
• Ability to motivate and enthuse colleagues, volunteers and supporters.
• Willing and able to work outside usual office hours to support external events where, when and if required.
• Current driving licence and access to /use of a vehicle (useful not essential).
• To possess or achieve a satisfactory Disclosure and Barring Service (DBS) check.

Benefits:

Annual leave - 31 days rising to 33 after 5 years service
Pension and On-site parking

At the Guide Dogs our Access Assistants help our employees to live the life they choose by working as a driver and support worker to enable the person supported to carry out their duties efficiently and effectively. An Access Assistant does not fulfil the role for the individual but enables the person supported to carry out their role by supporting tasks to enable them to be successful in their role.

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This role will include driving daily, working closely with the Habilitation Specialist. You will ideally be located within a 30-minute commute of NG9, use of vehicles will be discussed in more detail at interview. You’ll be working 22 hours per week and the majority of hours are likely to be spread across 3 days between 9am to 5pm. However, there may be some flexibility around how hours can be split, which we are happy to discuss at interview.

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The Access Assistant will be confident when driving to new and unfamiliar locations and will possess strong written skills, including the ability to take accurate notes and keep clear records. They should be comfortable using basic IT tools such as email, word processing, and data entry programs. The role requires someone who can follow verbal instructions and work independently once tasks have been explained. Reliability and good time management are important, as is the physical ability to lift and carry items when needed.

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Previous experience working with individuals who have physical or sensory processing access needs would be beneficial, as would familiarity with accessibility software or adapting digital and printed content. Experience supporting professional or training events may also be useful.

The successful candidate will approach their work with a calm, friendly, and respectful manner, maintaining a high level of discretion and confidentiality. They should be adaptable, open to varied tasks, and comfortable working one-to-one or in unfamiliar environments. A commitment to inclusion and accessibility, and working in a values-led way, is central to this role.​

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No two people with sight loss are the same, and none of our people are either. So, we are proud to offer a range of person-centred benefits that can support each member of staff in ways that really mean something to them – and show them how much they mean to us. We offer a flexible benefits package, discounts and cashback scheme, a generous holiday allowance and matched contributory pension scheme to care for our people.

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About Us

If you would like to have an informal conversation about the role before applying, or require any accessibility support to apply, our friendly recruitment team is ready and waiting to help.

As part of your application ensure you provide evidence and examples of how your skills & experience meet the criteria as set out in the attached job description. You will also be asked to complete a few job-specific questions as part of this application process, so please be prepared to write your answers to these questions.

If you want to know more about the teams who work at Guide Dogs, you can find it on our Careers Page

Our Commitment to Diversity and Inclusion

Guide Dogs welcomes applications from all sections of the community and actively encourages diversity to maximise achievements, creativity and good practice. We positively welcome and seek to ensure we achieve diversity in our workforce and that all job applicants and employees receive equal and fair treatment, regardless of age, race, gender, religion, sexual orientation, disability or nationality. 

As a Disability Confident Employer, we are proud, whenever possible, to offer an interview to all candidates that meet our selection criteria, and who indicate they wish their application to be considered under our Disability Confident interview commitment. For more details, visit our careers site.

If you are successful you will need to provide evidence of your right to work in the UK via our digital ID checking supplier; in addition, we cannot offer visa sponsorship at this time.

Every day is different at Guide Dogs. And no person with sight loss is the same. We work side by side, on our sites and in the community, in schools and on our streets, supporting people to live the life they choose. Our staff therefore also work in different ways to support the delivery of our life changing work.

Safeguarding

Guide Dogs is committed to safeguarding and promoting the welfare of all children, young people and adults at risk of harm with whom we work. We expect all our employees and volunteers to fully share this commitment.

At Guide Dogs, we believe in fair and equitable hiring practices. A criminal record will not automatically disqualify an applicant from consideration for a position. Each case will be evaluated individually, taking into account the nature of the offense, its relevance to the role, and the time that has passed since the incident. We encourage all candidates to disclose relevant information, and we assure you that it will be handled confidentially and fairly.

Guide Dogs follow Safer Recruitment practices to ensure we are safeguarding the vulnerable people we work with. As part of this, we require a full work history with any gaps accounted for & a minimum of 2 professional referee details fully covering the past 5 years. If you are applying for a disclosure role, please note that you will be required to undergo an enhanced DBS check and sign up to the DBS update service.

For high volumes of applications, we reserve the right to close adverts earlier than advertised.

HR Advisor

Salary£32,000.00 per annum

LocationHome Based

Weekly Hours35

The Vacancy

Job Title: HR Advisor

Location: Home Based

Salary: £32,000.00 per annum

Weekly Hours: 35

Reference: YMC1095697

There’s a new opportunity for an experienced HR professional looking to make a real impact in a values-driven organisation! YMCA England & Wales is seeking an accomplished HR Advisor to join our national People Services team, supporting our operations across England and Wales.

In this field-based role, you'll act as a trusted HR partner to retail managers and teams, offering proactive and expert advice across a broad spectrum of HR matters. From employee relations and absence management to training delivery and change support, you’ll be integral in driving positive employee experiences and upholding YMCA’s ethos and people-first culture.

About YMCA England & Wales:

YMCA England & Wales supports 83 local YMCAs, advocating for vulnerable young people by providing essential building blocks for a better life—like a safe home, guidance, friendship, and employment skills. We are committed to ensuring fairness and opportunity for all, and through our collective voice, we influence national policy and media to improve the lives of young people across the country.

What you’ll be doing:

• Advising managers on employee relations issues including disciplinary, grievance, and capability cases
• Monitoring absence, conducting welfare meetings, and managing Occupational Health referrals
• Supporting store teams through regular visits, building relationships and trust
• Delivering training sessions to upskill managers and promote HR best practice
• Supporting HR projects, change initiatives, and data reporting
• Collaborating with the wider HR team and deputising for the Assistant Head of HR when needed

Who we’re looking for:

• MCIPD-qualified or equivalent HR experience, ideally in a retail environment
• Strong knowledge of employment law and HR best practices
• Confident managing casework with a fair, empathetic approach
• Excellent interpersonal and communication skills
• Highly organised, self-motivated, and able to work independently
• Willing to travel frequently (full driving licence required)

Join us and help shape the future of HR in a mission-led organisation that makes a difference to communities across the UK. If you’re passionate about people and want to bring your HR expertise to a cause that matters — we’d love to hear from you

Our recruitment process is anonymised and candidates' names are hidden. We welcome and encourage job applications from people of all backgrounds, particularly those from disabled and Black, Asian and Minority Ethnic (BAME) candidates. Safer recruitment is important to us and the successful applicant will be asked to provide two references. They will also be required to complete a safeguarding self-declaration, safeguarding training and undertake a DBS check.

The multi award-winning ISM is the dynamic, change making professional membership body for musicians. With a current membership of over 11,000, the ISM is known for its campaigning work as well as its comprehensive services for its musician members.

The ISM is now looking for a talented marketing professional to join the collaborative and creative marketing team at the ISM to drive our marketing activities: in particular recruitment of new members. You will have a good understanding of why professionals join a membership organisation and great analytical skills as well as emotional intelligence and keen attention to detail. You will also work with membership colleagues to promote retention within the membership. You will be able to demonstrate significant effectiveness in your career to date and have at least 5 years’ marketing experience, preferably in a membership organisation or in an arts setting.

You will be joining a professional staff team who are based in Bayswater, London. The role is hybrid but at least 3 days per week will be in the office.

For a full job description for this role and details of how to apply please visit the ISM website.

Closing date is Monday 23rd June. Interviews will take place face-to-face and applications generated by AI will not be considered.

Our Finance Manager is an essential part of the LRMN team. You will work with colleagues to set and manage budgets, maintain accurate financial records, manage all donor management activities, oversee our banking and ensure all financial and compliance requirements are met. This is an exciting opportunity for someone who wants to be part of a committed and passionate organisation.

LRMN is a thriving organisation and one of the most established refugee and migrants’ organisations providing services in London but focusing on south and southeast London boroughs. Our services include provision of specialist legal advice and information on immigration, housing and welfare, therapeutic and practical support to women who survived trauma, helping our service users access employment, training and volunteering opportunities, prevention of mental health problems, and helping our clients integrate and engage in their community.

We are currently working in a hybrid model. You would be expected to work at least one to two days/week from our office in Deptford.

For further information, please refer to our Job Pack.

To apply, please submit your CV and answer the application questions on Charity Job.

*Previous applicants need not apply.*

Deadline: 9am Monday 30 June 2025

LRMN is an equal opportunity employer and committed to safeguarding and fulfilling its duty of care to people working and volunteering in the organisation and to those we come into contact with. The successful candidate will be required to complete a Basic DBS check.

Join RUHX – Be part of something extra extraordinary.

At RUHX, we’re more than the Official NHS charity of the Royal United Hospitals Bath. We go further to give every patient the extra extraordinary care they deserve, while supporting our staff to do what they do best and furthering innovation within our hospitals. We’re out there in our community, collaborating with the people and organisations who drive real change. And we’re making sure that every penny we raise goes towards improving health, happiness and wellbeing for everyone in our community.

We’re now looking for a highly organised and motivated Charity Operations Officer to help ensure our internal systems and processes run smoothly, so our fundraising and impact can go even further. This is your chance to be part of a charity that believes in being positively disruptive, creative and collaborative, all to make a transformative difference for our patients, staff and community.

We’re big enough to make an impact and small enough to care. This means that we believe in creating an inclusive, supportive, and nurturing environment for all our staff, as we know that a diverse, happy, and healthy team is vital to our success.

Main duties of the job

No two days in our team are the same. This role will be based onsite in the office in Bath, with some opportunities to work flexibly.  You will have a varied role which involves managing a wide range of duties and tasks, including.

• Supporting the Head of Operations with administrative, finance, compliance, and governance tasks.
• Leading internal processes, including banking and financial processes, supplier relationships, and documentation.
• Helping maintain accurate financial records and managing charity databases and systems.
• Data management, analysis, segmentation and reporting to drive strategic decision-making across the RUHX team.
• Helping embed good financial and data practices that support our values and enhance our culture

We’re looking for a kind and compassionate person who is passionate about the NHS and making a difference to healthcare for our community. A great communicator and team player. Proactive, exceptionally organised and creative in problem solving. And in addition; 

• Skilled and knowledgeable in finance and administration, ideally within a charity or public sector.
• Confident in administering CRM/databases, and developing segmentation, insights and reports.
• Confident using systems like Microsoft Office, finance systems and project planning tools

Person specification

Qualifications

Essential criteria

• Educated to graduate level or equivalent, appropriate work experience
• Evidence of continuing professional development
• Excellent standard of English, both written, spoken and grammar

Desirable criteria

• Evidence of a qualification in Fundraising or financial / management accounting
• Experience of Raisers Edge NXT
• AAT Level 3 qualified

Knowledge

Essential criteria

• Two years’ experience in charity operations, including financial systems, accounts and CRM databases
• Experience using accounting software and producing complex regular income and expenditure reports to inform the wider charity teams on progress and performance against plans.
• Demonstrable experience using and administrating a charity CRM to a high level to deliver insights and reporting to the broader organisation.
• Experience in delivering training on finance and CRM systems to colleagues.
• Experience in customer care and delivering customer-facing support on the phone, in person and via email.
• Ability to interpret and implement with minimal guidance, legislation surrounding SORP and Institute of Fundraising Codes of Practice, regulations and best practice.
• Knowledge and understanding of the not-for-profit sector
• Experience of having a planned and organised approach to managing their own workload to meet tight deadlines

Desirable criteria

• Experience of working in the NHS
• Experience of setting, managing and reporting on income and expenditure budgets.
• Knowledge & experience of Raisers Edge relationship management database.

Skills

Essential criteria

• Ability to use initiative and escalate issues promptly when unable to resolve an issue personally.
• Experience working flexibly to meet the needs of the charity and ensure a customer focused response.
• Flexible team player who can prioritise and organise a changing workload and work systematically towards deadlines. High attention to detail and an ability to see a task through to fruition with minimal supervision.
• Able to communicate complex information that may be sensitive or contentious and may require persuasion/negotiation.
• Advanced IT skills, including good Microsoft Word, and Excel including the ability to design spreadsheet models and complex reports.
• Ability to analyse a range of financial data and interpret a range of options
• Excellent ability to think analytically; anticipating obstacles and thinking ahead; using analytical techniques to draw logical solutions to problems
• An understanding of the Data Protection Act, GDPR and Fundraising regulations and best practice.