Data Cleansing Administrator Jobs
You will share our aims and embody New Pathways’ ethos and values. We are looking for staff who are motivated, enthusiastic, passionate about our work, and who want to make a positive difference to the lives of others.
You will be someone who likes to work as part of a team, have great organisational skills and good emotional intelligence.
MAIN TASKS AND DUTIES:
- Offer a welcoming and non-judgemental environment to all service users.
- Act as first point of contact for the ISVA team, including answering telephone enquiries, dealing with incoming and outgoing referrals etc.
- Record initial referral information from clients.
- Monitor referral inboxes.
- Take SARC (Sexual Assault Referral Centre) bookings from the police and clients.
- Liaise with clients, New Pathways staff, and with key stakeholders by telephone, Microsoft teams etc.
- Schedule client appointments.
- Research and collate information and resources for ISVA clients.
- Maintain records, both written and computerised.
- Ensure an effective system of communication exists between clients, ISVAs and Key Stakeholders.
- Word processing of letters, reports and other documents.
- Data cleanse client files.
- Undertake relevant training, as required.
- General clerical tasks including photocopying, filing, etc.
- Complete routine health& safety checks when required.
- Order stationery and other supplies.
- Undertake any other reasonable tasks not outlined in this job description, but which will assist the aims and objectives of New Pathways.
The client requests no contact from agencies or media sales.
The Role Within Unseen
Unseen provides support to people who have experienced Modern Slavery and Human trafficking and actively champions capturing voices in our work and providing development opportunities for those we are working with. Unseen also engages with a range of external partners to promote and facilitate person-centered and survivor informed responses to exploitation.
We develop evidence-based research and policy recommendations that are built from our support and collaboration work with survivors, key statutory service partners and NGOs. The Policy & Partnerships Officer will support the Policy & Research work of the organisation and support in the coordination of the Southwest Anti-Slavery Partnership to ensure delivery of real and tangible benefits for everyone involved, especially potential victims and survivors.
Purpose of the role
The Policy & Partnerships Officer will support in the delivery of Policy & Research projects and the collation of lived experience voices into our research work. You will work closely with the Policy & Partnerships Manager, the Survivor Involvement Coordinator, Senior Caseworkers and Unseen’s Survivor Consultant Volunteers and be responsible for the survivor consultant focus groups.
You will also support the Policy & Partnerships Manager in the coordination of the Southwest Anti-Slavery Partnership. Unseen facilitates the Avon & Somerset Anti-Slavery Partnership board, the Regional Anti-Slavery Partnership board and Bristol Modern Slavery Operational Partnership. We also support the chairs of other force area partnerships in the region and act as a point of contact in the Southwest, providing advice and guidance to partners and promoting proactive activity to eliminate Modern Slavery.
You will work closely with Unseen’s Policy & Research Team and have regular interactions with staff across Unseen’s wider teams including Support Services, Fundraising, Media & Communications and Operations.
The client requests no contact from agencies or media sales.