Data delivery manager jobs in islington, swansea
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Starting salary in the range of: £33,141 to £35,855
Working pattern: Full-time (35 hours per week) - some out of hours work may be required for events.
Pension: USS
Annual leave: 25 days plus bank holidays, 3 well-being days per year (leave), an extended Christmas closure, and an employee benefits package.
Location: Hybrid and flexible working (core hours between 10am-3pm); split between remote working and our office based in central London with occasional UK-wide travel. There is a mandatory, in-person team day once a month in our office near Euston and expected attendance at relevant in-person events (typically up to 5 days per month).
Reports to: Director of Operations and Membership
Purpose:
The Events and Communications Officer will be responsible for supporting both membership events and communications activities. The ECO will work with both the Communications Manager and the Membership and Events Manager to ensure membership data is up-to-date, to track membership engagement, to support the organising and delivery of our events, and to craft and broadcast digital content and media outputs. This role requires a proactive, dynamic, and driven individual with excellent communication skills, an understanding of event management, confidence and experience using CRM databases and Excel, along with social media skills and an ability to spot new media opportunities. The ideal candidate will be highly organised, confident and adept with CRM systems, and enthusiastic about delivering excellent service to members whilst helping to promote the organisation's work across digital channels.
Key Responsibilities
Membership and Events Support
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Working closely with the Membership and Events Manager to deliver strategies for recruiting, retaining, and engaging members.
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Maintain and update the CRM system, ensuring accurate records and consistent data standards.
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Support the processing of membership applications, renewals, and enquiries in a timely and professional manner.
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Support the organising and execution of member events, such as network and consortium meetings and other engagement activities as needed.
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Support with the preparation of regular reports on membership numbers, trends and engagement activities.
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Work closely with the Communications Manager and Membership and Events Manager to design, distribute, and collate the annual member survey.
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Input membership invoices and payments into Xero or relevant systems.
Communications Support
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Support a comprehensive media strategy set out by the Comms Manager to promote the organisation's mission and activities.
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Manage planned activities on all social media platforms, including content creation and community engagement.
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Proofread and distribute press releases, newsletters, and other communication materials.
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Maintain and update the organisation's website with relevant news and content.
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Managing the press inbox.
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Monitor media coverage and help prepare reports on media performance.
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Create engaging content for various platforms.
The postholder will also be expected to:
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Actively support the delivery of the GuildHE strategy.
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To contribute positively to a small, professional team focused on delivering excellence in their members’ interests.
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Support GuildHE events and communication activities as appropriate - including campaigns, writing articles, blogs and press releases.
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Build strong relationships with key stakeholders at HE institutions, including senior leaders, academics, and professional services staff.
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Gather feedback from HE institutions and use this to inform the continuous improvement of our services.
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Demonstrate a proactive approach to embedding EDI principles within all policy development and advocacy efforts.
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Represent GuildHE externally on a range of HE sector groups and projects where appropriate.
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Deputise for the Membership and Events manager, and the Communications manager as appropriate.
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Undertake any other reasonable duties as may be required.
Person Specification
Core Skills:
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Strong written and verbal communication.
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Excellent organisational and time management.
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Proficiency in Google Suite, Microsoft Office, CRM systems, and graphic design tools (such as Canva or Adobe Creative Suite).
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Ability to work independently and as part of a team.
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Ability to coordinate multiple tasks and meet deadlines.
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An ability to build relationships within our team, with members and with media contacts.
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Understanding of current media trends and best practices.
Core Attributes
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Able to meet deadlines, to prioritise work and to anticipate issues and problems with strong attention to detail
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Be self-motivated and communicative with colleagues, with the ability to support the wider team when required in a flexible and dynamic working environment.
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An individual who shares our values of equity and inclusion and can translate these values into day to day work and impactful outcomes.
Ideal Education: Bachelor's degree/ relevant experience and training in Communications, Marketing, Public Relations, Business Administration, or a related field.
Ideal Experience:
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At least one (1) year’s experience in membership support, communications, or an administrative role.
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Proven experience in social media management and content creation.
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Experience with CRM software and email marketing platforms.
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Experience in the tertiary or higher education sector.
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Experience with invoicing/ payment systems (e.g. Xero, QuickBooks, and the like).
The client requests no contact from agencies or media sales.
Whitley Fund for Nature
The Whitley Fund for Nature (WFN) is a UK charity supporting outstanding grassroots conservation leaders across the Global South. Through project funding (Awards), training, and media profile, we support local solutions to the planet’s most pressing conservation challenges. Our winners are courageous changemakers, working alongside communities to save species and protect ecosystems. Established in 1993, we have channeled £24 million to +220 conservation leaders in 80 countries, benefitting wildlife, landscapes, and people. WFN is governed by a committed trustee board. Our team is dynamic, passionate about our mission, and ambitious. The charity benefits from high profile support from Patron, HRH The Princess Royal, and Ambassadors including Sir David Attenborough.
The Opportunity
This role offers an exciting opportunity for an organised and proactive individual to contribute to high-profile events such as the prestigious Whitley Awards Ceremony, conservation summits and fundraising receptions, while also supporting office management, operational and administrative functions at the charity’s London office.
The ideal candidate will be keen to contribute, have excellent attention to detail, and a passion for environmental and/or charitable work. This is a varied and hands-on administrative role crucial in underpinning the efforts of our small, dynamic team.
EVENTS ASSISTANT - PERSONAL SPECIFICATION
Essential:
- Proven ability to manage administrative systems
- Experience coordinating suppliers and event logistics
- Experience of using a database to maintain accurate records and reporting on results
- IT literate (Microsoft Office Suite, Google Workspace)
- Excellent organisational and multitasking skills
- Strong attention to detail
- Confident communicator with a friendly, professional manner
- Ability to work calmly under pressure and to deadlines
- Reliable, proactive and willing to take initiative
- Comfortable working as part of a small, busy team.
Desirable
- Previous involvement in the charity or environmental secto
- Experience supporting office logistics
- Experience supporting high-profile or donor events
- Familiarity with Salesforce or other CRM systems
- Interest in conservation, sustainability, or the natural world
- Knowledge of simple budget management or finance procedures.
Additional details and benefits:
- Attractive holiday package totaling 30 days p.a. plus bank holidays (prorated)
- Training and professional development opportunities provided
- The charity operates a Pension Scheme and a Life Assurance Scheme
- Access to 24hr Employee Assistance Programme.
This role is not eligible for UK Visa Sponsorship. Only applicants who have the right to work in the UK at the time of application will be considered for this role.
Regrettably, due to limited resources and the high number of applications we receive, we are only able to contact short-listed candidates. If you do not hear from us within four weeks of the closing date, please assume that you have not been successful on this occasion.
Diversity and Inclusion
At WFN we are committed to developing an inclusive and diverse organisation, in which everyone feels supported, valued, and able to be their full selves. We celebrate and respect diversity in nature and among the people and partners with whom we work. We need more people and diversity across the environment sector, and to achieve our vision. We therefore encourage applications from Black, Asian or minority ethnic; disabled; LGBTQ+; or from lower socio-economic backgrounds. As a small organisation we are committed to progressing and continuing development across DE&I. Please contact us to discuss any additional support you may need to complete your application. Applications are considered solely on your demonstrated suitability for the role.
EVENTS AND OFFICE ASSISTANT - JOB DESCRIPTION
REPORTING TO HEAD OF OPERATIONS
EVENT SUPPORT
Whitley Awards Ceremony
The Whitley Awards are the result of an international search to find, fund, train and put a spotlight on outstanding grassroots leaders and their conservation projects. Finalists are invited to London for a week of training and events, culminating with the Whitley Awards Ceremony, where winners receive their Awards from WFN Patron, HRH The Princess Royal in front of 400 guests and many more tuning in via our livestream.
The Events and Office Assistant (EOA) will assist in the planning and delivery of the annual Whitley Awards Week, including the Ceremony, Friends Reception, NGO Reception, and related activities, particularly in the following areas:
- Arrange team and visitor travel, accommodation, and hospitality logistics
- Manage event guest lists and RSVPs using Salesforce and other platforms; help coordinate mail-outs and e-invitations
- Provide on-the-day event support including set-up, guest registration, and general assistance
- Support event logistics such as venue liaison, catering, AV, décor, merchandise, and materials, assisting with supplier coordination
- Champion WFN’s Event Code of Conduct.
Other WFN Events
Throughout the year WFN holds other fundraising and engagement events ranging from intimate dinners with supporters, winner talks, events as part of our Next Gen programme, and major initiatives such as Royal dinners, Galas and Biodiversity Summits which will require the EOA’s assistance.
- Manage ticketing and Q&A platforms and associated activities
- Coordinate volunteer involvement where required
- Support the organisation and logistics of fundraising and engagement events, including acting as venue liaison, arranging catering, managing guest lists, etc
- Assist with production of event materials as needed (signage, name badges, merchandise).
OFFICE ADMINISTRATION AND OPERATIONS
Smooth running of the WFN office and systems is vital for the charity to work effectively, with this role helping to support the team. The WFN office is a busy and welcoming environment, with regular visits by winners and supporters.
Office Management
- Ensure the office is a welcoming, tidy, and well-functioning space
- Greet visitors and manage incoming calls, emails, and enquiries
- Liaise with team and suppliers to order office materials and manage contracts (utilities, cleaning, stationery, refreshments, merchandise etc.)
- Manage post, deliveries, and waste removal procedures
- Oversee and liaise with the office cleaners to ensure they have the products they need and are paid in a timely manner.
Administrative Support
- Assist with diary management and scheduling meetings (in person and online)
- Arrange team and visitor travel, accommodation, and hospitality logistics
- Draft routine correspondence, thank-you letters, and other administrative communications
- Review and respond to general email enquiries (info inbox)
- Support the Head of Finance with basic administrative and data entry tasks
- Help maintain and update WFN’s CRM database (currently Salesforce) with contacts, donors, suppliers, event attendees
- Support the team with data entry, filing, record keeping, and maintaining digital and physical systems.
GENERAL DUTIES
- Represent WFN professionally at all times
- Adhere to WFN’s financial and operational procedures
- Undertake any other duties as reasonably requested from time to time. This job description is not exhaustive and may evolve.
Whitley Fund for Nature is a fundraising and grant-giving nature conservation charity supporting grassroots practitioners across the Global South.
The client requests no contact from agencies or media sales.
Clinical Administrator
Ready to make a difference as a Clinical Administrator? We’d love to hear from you.
Anna Freud is seeking a Clinical Administrator to join our world-leading mental health charity for children, young people and their families. Our mission is to close the gap in wellbeing and mental health by advancing, translating, delivering, and sharing the best science and practice with everyone who impacts the lives of children, young people and their families. More information about Anna Freud is available on our website.
Our EDI commitment
We are dedicated to fostering a diverse and inclusive workplace and being an equal opportunities employer, whereby equity, diversity, and inclusion (EDI) are core to our recruitment practices. All candidates who meet the job criteria will be considered for employment, regardless of ethnic origin, religion or belief, gender, sexual orientation, disability, age, socioeconomic background, caring responsibilities and care experience.
We ask candidates to share their diversity dimensions with us to help us identify, tackle and prevent bias across the employee lifecycle. We believe a diverse workforce enhances our ability to support mental health and wellbeing, allowing us to better meet the needs of the children, young people and families we serve.
As a Disability Confident employer, disabled candidates meeting our criteria are guaranteed an interview. Applications are submitted anonymously and assessed using a fair evaluation process based on the criteria set out in our job profiles.
What we offer
We offer a range of staff benefits and you can view them all on our careers page.
In addition to our benefits, working as the Clinical Administrator puts you at the heart of a new community wellbeing service in Ealing, giving you hands-on experience supporting children, families and schools while developing specialist knowledge in evidence-based mental health approaches. You’ll work closely with a multidisciplinary team, build strong professional networks and see the real impact of your contribution. The hybrid set-up offers the best of both worlds with meaningful, relationship-based work on site, paired with focused flexibility when working from home.
What you’ll do
In this role, you’ll provide essential administrative support to a new early-intervention mental health service in Ealing, helping clinicians, families, schools and partner agencies work smoothly together to support children and young people.
- Managing referrals, enquiries and appointment coordination for families, schools and professionals
- Liaising with multi-agency partners and supporting the delivery of workshops, consultations and community interventions
- Maintaining accurate service data, producing reports and ensuring records are kept up to date
- Handling day-to-day team administration, including correspondence, meeting support and general operational tasks
- Representing the service at internal and external meetings and working in line with safeguarding, EDI and organisational policie
What you’ll bring
You’ll be well suited to this role if you’re organised, collaborative and able to work effectively in a busy multidisciplinary setting, supporting services that work directly with children, young people and families.
- Experience working in a busy office setting, ideally within a health, education or voluntary-sector service
- Strong administrative skills, including accurate record-keeping, data collation and producing reports
- Ability to build effective working relationships with families, clinicians and multi-agency partners
- Advanced IT skills across Microsoft Word, Excel, Outlook, Teams and PowerPoint
- Confidence managing sensitive information, prioritising competing deadlines and working both independently and collaboratively
Key details
Hours: Full-time, 35 hours per week: usual working hours are Monday to Friday, 09:00-17:00. Flexible working is possible
Salary: £27,040 FTE per annum, plus 6% contributory pension scheme
Location: Ealing Community sites (Greenford Service Centre, Oldfield Lane South, Greenford UB6 9LB) and occasionally at the Anna Freud office, 4-8 Rodney Street, London N1 9JH. There will also be some remote working.
Contract type: Permanent
Next steps
Closing date for applications: midday (12pm), Wednesday, 7 January 2026. Please note that due to high application volumes, we may close this advert early. We encourage you to apply promptly and to keep an eye on our future vacancies for more opportunities.
Notification of interview: shortlisted applicants will be notified no later than Tuesday, 13 January 2026. During shortlisting, applicants are anonymously assessed using the criteria visible in the Job Profile. Please note: due to the high volume of applications received, we will not be able to provide feedback to unsuccessful applicants.
Interviews: will be held in-person/remotely on Friday 15 January 2026
How to apply: click on the 'apply now’ button to apply online via our careers page. We are unable to accept CVs and kindly request no contact from agencies.
Our vision is a world where all children and young people are able to achieve their full potential.
The client requests no contact from agencies or media sales.
Ashinaga UK is recruiting a Programme Coordinator to support the delivery of the Ashinaga Africa Initiative leadership development programme for African Scholars studying in the UK. As part of a mission-driven global organisation, the coordinator will play a key role in ensuring smooth programme operations, student support, and administrative excellence throughout the annual Scholar cycle. This role is ideal for someone who is organised, proactive, and passionate about helping young leaders thrive. The coordinator will work closely with the Programme Manager to streamline processes, support events, maintain essential systems, and strengthen the overall Scholar experience across the year.
The Ashinaga movement was founded in Japan in the 1960s and has since expanded across the globe, empowering over 120,000 orphaned youth with access to education and support to achieve their full potential. The Ashinaga Africa Initiative was launched 11 years ago with the aim of equipping future leaders for Africa through undergraduate scholarships and leadership development opportunities. Ashinaga UK is proud to be part of this global movement, contributing to the mission of transforming lives and communities through education. Our work is primarily in the UK through collaboration with university partners and donors.
Programme Coordinator
- Location: Remote. Candidates must be willing to travel regularly for programme activities and team meetings.
- Contract: Full-time, Monday to Friday with occasional work on weekends or evenings.
- Hiring Date: February 2025 (Initial 12-month contract with the possibility of renewal).
- Salary: £30,000 - £32,000 dependent on candidate’s experience.
- Pension: You will be enrolled in our Personal Pension Scheme and Ashinaga UK will match your contributions by up to 8% of your basic salary.
- Holiday allowance: 24 days per annum (pro rata - in addition to public holidays).
- Probation: The postholder will be subject to a six-month probation period.
- Right to Work: Ashinaga UK does not sponsor work visas. Applicants must already have the right to work in the UK.
- Deadline for applications: 15 January 2026. Applications will be reviewed on an ongoing basis.
Key Responsibilities
Programme Coordination & Operations
- Support the end-to-end delivery of Ashinaga UK’s annual programme cycle (including university preparation camps, inductions, monthly calls, workshops, summits, and graduation activities).
- Deliver administrative logistics, schedules, venues, travel arrangements, and programme communications.
- Coordinate speaker invitations, facilitator briefs, and session materials.
- Track Scholar attendance, progress and compliance across the year.
- Draft Scholar-facing policies to support effective delivery of the programme.
Scholar Support
- Support Scholars in their academic, personal and professional development through the AAI leadership framework, including check-ins, coaching and progress tracking.
- Assist in the development, organisation, and delivery of student support programming such as leadership events, workshops, and one-on-one coaching call logistics.
- Support Scholars as they develop their Ashinaga Proposal social impact projects.
Data & Systems Management
- Maintain programme records, databases, and reporting tools (including through our Scholar App, CRM, and internal systems).
- Support the Programme Manager in monitoring programme KPIs and documenting insights.
Communication
- Write articles, Scholar profiles, and programme updates for use on the Ashinaga UK website, newsletters, and external reports.
- Create multimedia content (photos, short videos, social media material) to showcase Scholar stories and impact
Essential qualifications, experience and skills:
- A Bachelor’s degree or equivalent experience
- Right to work in the UK
- Strong organisational and administrative skills
- Excellent attention to detail
- Ability to manage multiple priorities and meet deadlines
- Excellent communication and interpersonal skills
- Knowledge of the UK higher education system
- Ability to work independently and collaboratively
- Adaptable and comfortable in a fast-paced environment
- Values aligned with Ashinaga’s ethos, vision, and mission
- Ability to travel regularly in the UK and internationally on the rare occasion
Desired skills and experience:
- Experience working with university students or international students, especially from sub-Saharan Africa
- Experience working with or volunteering in charities or NGOs
- Experience using data management systems
- Understanding of global development and current affairs
- Passion for social impact, leadership, and African development
- French or Portuguese language efficiency is a bonus.
Competencies and mindset:
- Proactive, self-driven mindset
- Strong problem-solving skills
- Comfort with logistics and project management
- Ability to build trust and supportive relationships with Scholars
- Passion for widening access to education
Empowering orphaned youth from across the African continent with education & leadership opportunities to tackle community issues & promote development
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Finance Manager
We are seeking an experienced Finance Manager to lead a finance function and support the delivery of accurate, compliant and high quality financial information.
Position: Finance Manager
Salary: £56,375 per year
Location: London office attendance 1-2 days per week with hybrid working
Hours: Full time, 35 hours per week
Contract: Permanent
Closing date: 31st December 2025
Interviews: W/C 5th January
Please note: We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
About the Role
As Finance Manager, you will oversee the operational finance function and ensure the organisation maintains accurate, reliable and compliant financial records. You will line manage a team of Finance Officers, lead on financial reporting, support statutory accounts preparation, and ensure all financial processes meet regulatory standards.
Key responsibilities include:
- Managing and developing the finance team
- Overseeing all financial transactions and ensuring compliance with internal policies and external regulations
- Maintaining accurate ledgers and control account reconciliations
- Supporting monthly and year end financial statements in line with SORP and FRS 102
- Ensuring timely and accurate month end journals and management accounting
- Supporting budgeting and forecasting processes
- Preparing annual service charge budgets with budget holders
- Producing audit schedules and working papers
- Overseeing operational finance including accounts payable, receivable, rent accounting, payroll and bank reconciliations
- Managing balance sheet reconciliations, accruals and prepayments
- Providing financial data for grant claims, loan covenant monitoring and other funder requirements
About You
You will be a part qualified Accountant (CIPFA, CIMA, ACCA or ACA) with strong technical accounting knowledge, particularly relating to FRS 102 and SORP. You will bring experience managing a finance team and have excellent attention to detail, analytical capability and a strong understanding of financial controls, compliance and reporting.
Essential experience and skills:
- Technical accounting expertise and experience preparing or supporting statutory accounts
- Previous team management within a finance setting
- Strong understanding of compliance and regulatory standards
- High level of accuracy and attention to detail
- Ability to work proactively and support wider organisational needs
- Experience in the charity or not for profit sector is highly desirable
About the Organisation
The organisation provides housing and support services and relies on a robust, well managed finance function to ensure sustainability, compliance and informed decision making. You will play a key part in maintaining financial integrity and supporting the delivery of high quality services.
Other roles you may have experience of could include: Financial Controller, Senior Finance Officer, Finance Lead, Management Accountant, Financial Accounting Manager, Head of Finance (Deputy Level) #INDNFP
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Location: Hybrid – London office and home
Contract: Permanent, full time
Reporting to: Chief Executive
Working pattern: Four-day week
About Spinal Research
Every two hours, someone in the UK becomes paralysed. Globally, more than 15 million people live with paralysis. At Spinal Research, our vision is a world where paralysis can be cured. We fund groundbreaking research to deliver life-changing treatments for people with spinal cord injuries. By backing the brightest minds and fostering innovation, we are driving progress towards what could be the medical breakthrough of the 21st century: curing paralysis. We will not stop until that future is achieved.
The Role
We are seeking a dynamic and strategic leader to join our Senior Leadership Team as Head of Strategy and Operations. This pivotal role ensures Spinal Research is efficient, resilient, and future-focused. You will work closely with the Chief Executive, board, and senior colleagues to deliver organisational strategy, oversee operations, finance, HR, and systems, and help position the charity for growth and impact.
You will bring people, processes, and data together to maximise effectiveness, empower teams, strengthen cross-department collaboration, and champion innovation—including the use of AI and technology—to help us deliver our mission.
Key Responsibilities
- Shape and deliver organisational strategy, project development, and workforce planning as part of the Senior Leadership Team.
- Act as a key point of contact for the board on operational matters.
- Build alignment between research, fundraising, community engagement, and operations.
- Oversee day-to-day operations, ensuring efficient and consistent processes across teams.
- Lead on HR, recruitment, staff wellbeing, safeguarding, health & safety, and cyber security.
- Ensure robust financial management, reporting, and compliance.
- Develop and implement policies, systems, and processes to support organisational resilience.
- Act as Data Protection Officer, ensuring compliance with data protection laws and championing data-driven decision-making.
- Lead change management initiatives and explore AI tools and technologies to enhance efficiency.
- Line-manage staff and partners in operations, finance, HR, and data.
- Promote internal career progression, training, and succession planning.
- Be a visible advocate for Spinal Research’s mission and support new initiatives, partnerships, and fundraising activities.
The Kind of Person We’re Looking For
We’re seeking a strategic, collaborative, and innovative leader who thrives in a mission-driven environment. The ideal candidate will be passionate about making a difference, with a proven ability to drive organisational effectiveness and lead teams through change.
Experience and Skills
- Senior Leadership: Significant experience in a senior operational, strategy, or general management role, ideally within the charity, health, research, or not-for-profit sectors.
- Strategic Thinking: Demonstrated ability to shape and deliver organisational strategy, manage complex projects, and align cross-functional teams.
- Operational Excellence: Strong track record overseeing day-to-day operations, including HR, finance, compliance, and systems development.
- Change Management: Experience leading change initiatives, with the ability to engage and support teams through transitions.
- Data and Technology: Comfortable championing data-driven decision-making and integrating new technologies (such as AI tools and platforms like Salesforce) to enhance organisational performance.
- People Leadership: Skilled at empowering, developing, and line-managing diverse teams and partners, fostering a culture of collaboration, innovation, and continuous improvement.
- Communication: Excellent interpersonal and communication skills, able to build relationships with internal and external stakeholders, and act as a credible advocate for the organisation’s mission.
- Values-Driven: Committed to upholding Spinal Research’s values of commitment, integrity, collaboration, and innovation in all aspects of work.
Personal Attributes
- Proactive, resilient, and adaptable, with a growth mindset.
- Highly organised, detail-oriented, and able to manage multiple priorities.
- Passionate about making a positive impact for people affected by spinal cord injury.
Working Arrangements
- Hybrid role split between home and our London Bridge office.
- Spinal Research is a four-day week employer
- Part of a supportive, values-driven team (commitment, integrity, collaboration, innovation).
- Occasional evening or weekend work may be required to support organisational priorities.
Ready to help us deliver life-changing impact?
Apply now to join Spinal Research and play a key role in our mission to cure paralysis.
The client requests no contact from agencies or media sales.
Position: Business Intelligence Impact Lead
Hours: Full-time (35 hours a week)
Contract: Permanent
Location: Office-based in London N4, with flexibility to work remotely
Salary: Starting from £44,339 per annum plus excellent benefits *
Salary Band and Job Family: Band 3, Profession/Technical
*you’ll start at our entry point salary of £44,339 per annum, increasing to £47,110 after 6 months service and satisfactory performance and to £49,881 after a further 6 months.
About Us
We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.
Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.
Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.
Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.
About this job
This year, we’ve embarked on a bold, strategic initiative to enhance our data capabilities.
We’re aiming to improve our data use, integration and analytics to increase engagement, maximise impact and drive forward our strategic goals. With a key focus on effective and efficient operations, collaboration and continuous improvement in our Technology, Strategy and Business Intelligence teams.
To achieve this ambition, we’ve developed a new technology infrastructure which we are calling “Sage”. We’re implementing new technology infrastructure this year (such as our new CRM system and suite of data tools – Microsoft Dynamics).
This role involves developing and implementing frameworks, conducting detailed analyses, and leading evaluations to provide actionable insights. By collaborating with various departments and stakeholders, the BI Lead ensures that data-driven decision-making and performance measurement are integral to ways-of-working, enhancing overall effectiveness and fostering continuous improvement.
This role develops and implements organisational data strategies and frameworks for measuring the impact and performance of the MS Society’s work, aligned to organisational strategy, covering data collection, analysis, and reporting, and ensuring consistency, accuracy, relevance, and timeliness of impact and performance evidence and insights.
Experience of stakeholder management both internal and external; and designing and delivering complex analysis and evaluations is required.
With one direct report, we require a seasoned manager / lead and the person applying should also have proficiency in statistical analysis software (e.g., SPSS, R, Python) for advanced data analysis and modelling (e.g. logic models, theory of change and other evaluation models), and experience in using survey tools and software for data collection and analysis.
Closing date for applications: 9am on Friday 2nd January 2026
Interviews are scheduled to take place week commencing 12th January 2026.
Interested?
PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.
We particularly welcome applications from disabled people and or people from minoritised ethnic backgrounds.
We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application.
Disability Confident Employer
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.
You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.
If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.
More about our recruitment and selection process
- The first round of our recruitment and selection process includes an interview with competency-based questions.
- Our recruitment and selection process might also include extra tasks. For example, a written or Microsoft Excel test or making a presentation.
- We’ll let you know what the selection process will include when we invite you to interview. You can ask for any more reasonable adjustments for the interview as part of the invitation.
- You might also be invited for a second interview. We’ll let you know about this during the selection process.
More about our employee benefits:
We have a wide range of employee benefits including (but not limited to):
Encouraging work life balance
- 39 days paid annual leave (including bank holidays), pro-rata for part-time
- More annual leave entitlement, based on length of employment
- Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us)
- Flexible working options
Caring for you and your family
- Generous sick pay entitlement
- More sick pay entitlement, based on length of employment
- Opportunity to buy and sell annual leave in each calendar year
- Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis
- Enhanced leave for new parents
- Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
- Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
- 10 days paid disability leave a year, pro-rata for part-time
- 10 days paid carers’ leave a year, pro-rata for part-time
- Cycle to work scheme
- Death in service scheme
- New family-friendly benefits, including paid leave:
- In the event of miscarriage or still birth
- To support fertility treatments
- For antenatal appointments for both parents
Thinking about your finances
- Enhanced salary sacrifice pension scheme
- Discounted season ticket loan and interest-free emergency loans
- Give as you earn to support other charities of your choice before tax
- New employee portal including lifestyle savings vouchers and personal wellbeing
Enriching your life at work
- Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
- Yearly internal apprenticeship opportunities
- New, modern offices that embrace working together both in-person and remotely
- Various opportunities to influence how we internally operate (including surveys, and focus and committee groups)
- Active and supportive internal employee networking groups for collaboration and peer support
- 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community)
- 2 days paid leave a year for volunteering with other charities during normal
Safeguarding
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.
This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.
We recognise our particular responsibility to make sure vulnerable adults and children are protected.
We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.
Your right to work in the UK
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.
You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.
No agencies please.
To fund world-leading research, share the latest information and campaign for everyone's rights. Together we are a community. Together we can stop MS
Children & Partnerships Manager
We have an exciting opportunity for a Children & Partnerships Manager to play a vital role in expanding our national referral network and ensuring more children across the UK can access the life-changing breaks we provide. This new role will work closely with our Development Director and Referrals Team to strengthen relationships with schools, Local Authorities, charities and community groups who support children aged 8–13 facing significant challenges.
Position: Children & Partnerships Manager
Location: Home-based with national travel
Salary: £32,000–£35,000 per annum
Hours: Full-time preferred (part-time considered)
Duration: 12-month fixed term (potential to extend)
Closing Date: Sunday 11th January 2026 at 11.59pm
About the role
As Children & Partnerships Manager, you will be at the forefront of driving national growth by identifying, engaging and nurturing the referral and delivery partners who help us reach the children who need us most. You will map areas of greatest need, build trusted relationships with key organisations, and support frontline professionals to confidently refer children onto our fully funded five-day breaks.
Some of your key responsibilities will include:
- Mapping UK regions with high child poverty and low current engagement to identify priority areas.
- Developing and delivering a national strategy to grow the referral base.
- Proactively seeking new partnership opportunities with MATs, Local Authorities, schools, charities and community organisations.
- Cultivating strong relationships with existing referrers and encouraging them to champion the charity within their networks.
- Representing the charity at events, networks and forums to raise awareness of our impact.
- Meeting directly with teachers, social workers and other professionals to showcase our service and explain the referral process.
- Working closely with the Referrals Team to ensure smooth onboarding of new partners and clarity around referral requirements.
About you
We are looking for a proactive and determined relationship-builder with a strong understanding of the challenges facing children and young people.
You will have the following essential skills and experience:
- Proven experience in partnership development, stakeholder engagement or network building
- Outstanding communication and influencing skills, comfortable engaging with a wide range of professionals.
- Strong relationship building capabilities and persistence in reaching key decision makers.
- Ability to work independently, prioritise tasks and travel nationally when required.
- Commitment to improving outcomes for disadvantaged children and championing equality and inclusion.
- A collaborative approach and confidence working across teams to support shared goals.
It would be desirable if you also have:
- Experience working within or alongside schools or Local Authorities.
- Understanding of child poverty, early intervention and barriers to support.
- Knowledge of safeguarding and data protection principles.
About the charity
The charity gives children and young people across the UK who face serious challenges in their lives the chance for a break that lasts a lifetime. For over 30 years, more than 20,000 children have enjoyed a week of adventure, creativity, and new friendships at our centres in Derbyshire and Cornwall. When they go home, they take with them confidence, resilience, and memories that last forever.
Everyone who works for the charity has a responsibility to promote the safeguarding and welfare of children. All successful applicants will require a DBS Disclosure.
You may also have experience in roles such as: Partnerships Manager, Engagement Manager, Network Development Manager, Children’s Services Manager, Education Partnerships Lead, Community Engagement Manager, Outreach Manager, or Stakeholder Engagement Officer, etc.. #INDNFP
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Purpose of the job
In UK Youth’s Impact department, we find, create and use evidence to respond to the needs and preferences of young people and the professionals who support them. We conduct research and evaluations to prove and improve the impact of youth work, and we co-design high-quality programmes and support offers that can be scaled. This new role will work across these areas, supporting research and evaluation projects with real implications for policy and practice.
Reporting to the Evaluation & Learning Manager, you will be responsible for supporting the delivery of a portfolio of research and evaluation projects. This will involve conducting research in-house and coordinating with external partners and the organisations we fund to build and share high-quality evidence. There will be opportunities to lead on fieldwork, data analysis, reporting and insight sharing with strategic guidance and hands-on support from other members of the team.
You will be organised, keen to develop your research skills and have a passion for working with data. You will support high profile research and evaluation projects, including the evaluation of the Adventures Away From Home Fund – a major, Government-funded outdoor learning programme. You can expect to support other projects, gathering and sharing insights from our network and young people and helping the team to work efficiently and effectively.
Why work at UK Youth?
We want all young people to be equipped to thrive and empowered to contribute at every stage of their lives. Youth work can be life changing (and even life saving). Our strategy positions UK Youth to unlock youth work so that every young person in the UK can benefit. We work with a network that shares this ambition to build cross-sector understanding of youth work’s transformational potential, secure sufficient investment for sustainable provision, and help to embed effective solutions that will increase the quality as well as accessibility of youth work. Come and be part of this change.
Responsibilities
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Evaluation and Learning
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Knowledge and Data Management
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Research and Horizon Scanning
Experience we're after
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Experience of managing datasets on digital platforms/software (quantitative and/or qualitative)
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Experience of leading or supporting quantitative and/or qualitative research and data analysis in any setting
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Experience of conducting literature reviews to analyse existing evidence on specific topics
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Experiencing of working across multiple projects and competing priorities and managing your time and tasks proactively
What we can offer you
We offer a competitive range of benefits, good work/life balance, excellent learning and development opportunities and vibrant organisational culture:
-
Flexible/Agile Working
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27 days annual leave plus bank holidays (pro rata for part time employees)
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Funded training provided in; Safeguarding, GDPR, Information and Cyber Security & Equality & Diversity
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Other training available in support of your personal and professional development
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Pension scheme (currently UK Youth match employee contributions up to 5%)
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Membership of our life insurance scheme which would pay-out up to 4 times your salary
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Employee Assistance Programme to support employees both professionally and personally
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20% discount off bookings at Avon Tyrrell, our New Forest Outdoor Centre, including camping, lodges and outdoor activities.
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IT equipment provided for the duration of contract
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CycleScheme and TechScheme
How to apply
If you would like to be considered for this fantastic opportunity, please complete an application via our completely anonymised recruitment system provided by Applied which looks to create a fair and unbiased application process for all. Scroll to the top of the page and start your application.
Closing date: Tuesday 6th January 2026 at 09:00am
Provisional Interview Dates: 14th and 15th January 2026
As this role involves working in a regulated environment with young people, any offer will be conditional to satisfactory background checks, which include criminal record check and employment reference.
UK Youth is a leading charity with a vision that all young people are equipped to thrive and empowered to contribute at every stage of their lives.
The client requests no contact from agencies or media sales.
Future Dreams is a breast cancer charity with a simple but powerful mission:
Nobody should face breast cancer alone or without hope.
Future Dreams House in King’s Cross is our warm, welcoming support centre where people affected by breast cancer can access workshops, therapies, information, and community – both in person and online. It’s a busy, friendly, and deeply meaningful place to work.
The Role
We’re looking for a proactive, practical and people-focused House Assistant to help keep Future Dreams House running smoothly day to day.
This role is a mix of front-of-house, operations, and sustainability. You’ll be making sure the building looks and feels like a 5* space, greeting and supporting visitors, coordinating volunteers, and helping us embed eco-conscious practices across everything we do.
You’ll work closely with the House Manager and wider team to ensure every visitor feels safe, welcome, and cared for – from the moment they step through the door.
Key Responsibilities
House Operations & Maintenance
- Open and close the House and carry out daily checks for security, safety, and presentation.
- Keep all spaces – including communal areas, toilets, kitchens and therapy rooms – tidy, clean and well-stocked.
- Regular trips to the supermarket and post office.
- Run errands (e.g. flowers, supplies), manage waste and recycling, and support laundry of towels and linens.
- Set up rooms for workshops and events (furniture, AV equipment, yoga mats, refreshments).
- Support minor maintenance tasks and contractor visits as needed.
Front of House & Visitor Support
- Provide a warm welcome to everyone arriving at Future Dreams House.
- Help visitors sign in, complete forms and find where they need to go.
- Offer refreshments, give House tours and help maintain a calm, supportive environment.
- Answer phone and email enquiries with empathy and efficiency.
- Support with bookings and keep systems and calendars accurate.
Administration & Communications
- Manage the main info@ inbox, responding promptly and professionally.
- Keep room and workshop booking calendars up to date.
- Handle incoming and outgoing post, including packaging, labelling, post office runs and box recycling.
- Respond to information requests and send out materials such as leaflets and visitor information.
Volunteer Support
- Work alongside volunteers, guiding and supporting them through their tasks.
- Help coordinate volunteer activity, especially when the House Manager is away.
- Provide simple, on-the-job training around tasks such as front desk support, room set-up and kitchen duties.
Sustainability
- Act as the sustainability champion for Future Dreams House.
- Promote eco-friendly practices around energy use, recycling, waste reduction and sourcing.
- Help shape and track progress against our sustainability goals.
- Engage the wider team and volunteers in greener ways of working.
Health & Safety
- Act as a First Aider and Fire Marshal (full training provided).
- Support fire safety checks, drills and wider health & safety procedures.
- Help during evacuations and report any incidents or hazards promptly.
Organisational Support
- Work collaboratively with colleagues across programmes, fundraising, and operations.
- Support internal and external events as needed.
- Carry out any other reasonable duties in line with the role.
About You
Essential Experience
- Experience in a customer-facing or front-of-house role.
- Comfortable working in a fast-paced, dynamic environment.
- Experience working effectively as part of a team.
- Some experience with administration and record-keeping.
- Experience with basic maintenance or housekeeping duties.
Skills & Knowledge
- Confident using Microsoft Outlook, Word, and Excel.
- Able to navigate online booking platforms and digital systems (training provided).
- Excellent verbal and written communication skills.
- Strong organisation and time management; able to juggle multiple tasks.
- Basic understanding of health and safety principles (or willingness to learn).
- Calm, professional approach when under pressure or dealing with sensitive situations.
Personal Qualities
We are looking for someone who:
- Embodies our values: Empathy, Inclusive, Collaborative, Honest, Adaptable.
- Is passionate about providing an exceptional visitor experience.
- Is proactive, hands-on and happy to “muck in” wherever needed.
- Has a professional yet warm and approachable manner.
- Is resilient and able to support visitors and colleagues in emotionally sensitive situations.
- Has strong attention to detail and takes pride in high standards.
- Is enthusiastic about sustainability and making a positive impact on the environment.
What We Offer
- A meaningful role in a charity making a real difference to people affected by breast cancer.
- A supportive, friendly team environment at our beautiful House in King’s Cross.
- Training for key responsibilities (including First Aid, Fire Marshal duties and systems training).
- Opportunities to grow your skills across operations, visitor services, events and sustainability.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Salary: £45,000 to £50,000 per annum
Hours: Full time, 37.5 hours per week.
Reports to: Programme Director
Direct reports: None
Location: Harlow, Essex. Easily commutable from London Liverpool Street or Tottenham Hale Station. We offer a free minibus service to/from Harlow Town Train Station as well as free parking and EV charging on site.
Extra Information: Open to conversation on hybrid, flexible and compressed working arrangements.
About the role:
We’re building a Transport Solutions Team that works flexibly across all the tools in our delivery kit – from grants and innovation pilots to research, partnerships, and commercial interventions. Our growing portfolio includes flagship projects tackling challenges such as inclusive EV charging infrastructure, complex community transport needs, and large-scale research like the National Centre for Accessible Transport.
We are now recruiting for three Transport Solutions Managers, one permanent position and two 24 month fixed-term contracts. These roles will lead the design and delivery of high-impact work focused primarily on accessible electric vehicle (EV) charging – a key priority for the Foundation. This is a pivotal role that combines technical understanding, programme delivery, and stakeholder leadership, and is designed to work flexibly across our matrix structure.
While your core focus will be on EV charging, you also may be expected to lead and/or contribute to other transport projects across the transport themes.
This is an opportunity to join a collaborative, purpose-led team driving change in the transport system for disabled people, and to work on some of the most complex and impactful projects in the sector.
What you will be doing:
- Lead the design and delivery of accessible EV charging initiatives, working closely with Programme Directors and partners across government, industry and the charity sector.
- Scope, commission and manage projects related to EV charging – such as pilots, commercial partnerships, research studies or funding opportunities – ensuring alignment to strategic priorities.
- Bring technical and market understanding of EV charging (e.g. standards, installation, interoperability, user experience, accessibility requirements) to shape the Foundation’s approach in this space.
- Manage end-to-end delivery of specific initiatives, including planning, budgeting, due diligence, contracting, risk management, and governance reporting.
- Use insight, evidence and stakeholder engagement to shape new programmes of work and ensure delivery reflects the needs of disabled people.
- Work flexibly across our matrix team, contributing to projects or funding rounds outside your own portfolio as needed, and supporting colleagues with specialist input or delivery resource.
- Build and maintain relationships with key external stakeholders, including OZEV, DfT, BSI, chargepoint operators, local authorities, disability organisations and industry experts.
- Collaborate across the Foundation, including with the Insight & Evaluation, Finance and Communications teams, to ensure high-quality delivery, learning and visibility of our work.
- Bring and apply knowledge in key areas as accessible transport, disability, inclusive innovation, grant making or systems change.
- Support the development and continuous improvement of our delivery models, funding mechanisms and ways of working.
Your experience:
Must haves:
- Experience managing complex projects, ideally in EV charging, transport, or energy sectors.
- Ability to translate technical or policy insight (e.g. standards, user experience, accessibility, or engineering considerations) into practical delivery and funding approaches.
- Experience managing projects or funding opportunities from inception through to delivery, ideally across multiple partners or suppliers.
- Strong stakeholder engagement and influencing skills, with the ability to work effectively across government, industry, and the charity sector.
- Excellent organisational and project management skills, with the ability to deliver multiple, complex workstreams to deadlines.
- Strong analytical capability, able to interpret data, research and qualitative insight to inform recommendations and decision-making.
- Excellent written and verbal communication skills, including the ability to produce high-quality reports, business cases, and presentations for senior audiences.
- Confident IT literacy, including Microsoft Office (particularly Excel and PowerPoint).
Nice to haves:
- Understanding of EV charging systems, standards (e.g. PAS 1899), and market dynamics.
- Experience working alongside government, local authorities, or industry partners on projects.
- Familiarity with innovation or funding mechanisms such as pilots, challenge funds, co-design, or commissioning frameworks.
- Understanding of wider disability and transport issues, such as the social model of disability and key accessibility barriers.
- Experience supporting or line managing others in a team or project context.
If you’re interested in applying and excited about working with us but are unsure if you have the right skills and experience, we'd still encourage you to apply.
We are building a future where all disabled people have the transport options to make the journeys they choose.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Fundraising Manager
Contract: 12-month fixed-term contract (with a view to a permanent position)
Hours: 35 hour per week
Location: London office, hybrid
Salary: up to 36,000
Benefits:
- Hybrid working opportunity
- 25 days annual leave + Bank Holidays + Extra gifted days at Christmas
- Extensive Private Health Care
- Employee Assistance Programme
- Employee benefits scheme
- Access to L&D Platform Mapal One
- Supportive work environment
A fantastic opportunity to join a well-established and successful charity; play your part in developing a new fundraising team and help to change people’s lives all over the UK. Take a significant step in your fundraising career.
At Springboard we…
Futureproof the talent pipeline for hospitality and tourism.
Nurture people into careers in hospitality, leisure, and tourism by equipping them with the inspiration, knowledge, skills, advice, and guidance they need.
Help transform the lives of people and breakdown barriers to work and can benefit from our support, so that they get sustained employment in hospitality, leisure, and tourism, whatever their age or background.
Provide specialist careers information, advice, and guidance to inform and guide young people, adults and key influencers about the industry and facilitate quality work experience opportunities.
Promote hospitality and tourism as a great place to work, providing worthwhile and inspirational careers.
The Role
- Identifying strong funding opportunities contributing to both the income forecast meetings and pipeline requirements – targeting Springboard programme priorities aligned to our strategy.
- Drafting and submitting successful regional and national bids and tenders including trusts & foundations; targeted public funding opportunities; and corporate income opportunities as and where appropriate.
- Helping to lead Springboard’s fundraising team, developing and overseeing the organisation’s fundraising pipeline, management systems and KPIs.
- Facilitating internal and external stakeholder meetings related to funding and reporting requirements including: research; profiling; design; income targets, budgets and operations.
- Preparing reports, proposals and other documents as required, to a high standard.
- Cultivating and managing relationships with various funders and supporters, ensuring effective stewardship and sustained support with repeated/increased giving where possible, allocating accounts to colleagues as required.
- Liaising with operational and delivery teams to brief on funding contract requirements.
- Providing staff training and supporting fellow bid writers by reviewing and amending content.
- Carrying out 121s, personal development and performance reviews in line with Springboard procedures.
This job is for you if you are:
-Experienced in successful bid writing with the ability to be both strategic and hands on.
-Ability to be creative in matching Springboard services with suitable funders.
-Excellent verbal, written skills & attention to detail.
-Understanding of data protection and GDPR.
-Ability to interrogate excel data, prepare budgets and forecasts.
-Desire to work in a highly focused, results driven fundraising team.
All applicants will receive consideration for employment without regard to age, ethnicity, gender identity or expression, marital status, medical condition, national origin, physical or mental disability, race, religion, sex (including pregnancy), sexual orientation.
If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruitment process, please let us know.
*Springboard is an equal opportunities organisation, and we are serious about our compliance with legislation and GDPR.
*Please note: By submitting your details in relation to this role you are giving us permission to retain your details on our database of job seeking professionals for future reference.
The client requests no contact from agencies or media sales.
We're looking for an Education & Volunteering Manager to join our central office team and support our mission to deliver expert-led arts and educational events as well as cultural and heritage projects through our membership and local societies.
You'll support the Deputy Chief Executive Officer in building and maintaining The Art Society’s Directory of Lecturers, along with planning and running the annual Directory Day. You’ll also provide general support for the four Heads of Volunteering and their teams (Arts Volunteering, Heritage Volunteers, Trails of Discovery and Church Recording).
Jointly with the Society & Membership Lead, you will manage the administration of the grants programme and the annual arts competition, along with supporting the wider team in responding to enquiries, calls and emails and other duties to assist in the smooth running of The Arts Society.
What you'll be doing (key responsibilities)
- Supporting the recruitment and accreditation of lecturers along with management of the Directory of Lecturers
- Providing general support and advice on education-related queries
- Updating lecturer-related records on our CRM along with web pages and resources related to the Directory of Lecturers and educational activities
- Acting as the first point of contact for queries related to volunteering
- Providing general support, advice, tools and resources for the Heads of Volunteering and their teams
- General communications and administrative support for the department
What you'll bring (skills & experience)
- Experience of database management (desirable)
- Experience of working with volunteers (desirable)
- Excellent planning and organisational skills
- Good people skills, ability to negotiate
- Ability to self-manage/self-motivate
- Ability to prioritise activities
- Ability to develop creative solutions to complex problems
- Excellent communication skills both written and verbal
The client requests no contact from agencies or media sales.
Membership Marketing Manager
Location: Head Office, Regents Park, London NW1 – Hybrid
Contract: 12-months Fixed Term (Maternity Cover)
Hours: Full Time
Salary: £47,250 per annum
Purpose of the role
The Zoological Society of London (ZSL) is an international conservation charity, driven by science, working to protect and restore wildlife in the UK and around the world. Our vision is a world where wildlife thrives and every role, every person in every corner of ZSL has one thing in common – we are all conservationists, and passionate about restoring wildlife.
We have nearly 150,000 ZSL Zoo Members, who made over 680,000 visits to our conservation zoos – London and Whipsnade Zoo, last year, bringing us over £10 million of income; so they play a key role in supporting ZSL’s important conservation work.
The Membership Marketing Manager leads the growth and engagement of the organisation’s Zoo membership base, developing and delivering strategies that drive acquisition, retention, and long-term value. Working collaboratively across teams, the role ensures seamless, insight-led journeys that convert visitors into loyal members and supporters, underpinned by effective CRM communications and data-driven campaign delivery to maximise income and lifetime value.
This is a 12-month maternity cover role with the emphasis on the membership management elements. The position offers hybrid working, with at least one day per week spent in the office to connect with the team (Tuesdays).
Key responsibilities:
- Strategy and growth: Lead the development and delivery of a data-driven membership marketing strategy to grow acquisition, retention, and member value across all channels.
- Collaboration and partnerships: Build strong cross-team and supplier partnerships to enhance supporter experiences, operational efficiency, and member value.
- Performance and insights: Monitor and report on membership performance, providing insights and leadership to drive continuous improvement and team success.
- Fundraising alignment: Collaborate with Fundraising to nurture member-to-donor pathways through targeted segmentation and coordinated communications.
- CRM and retention: Drive personalised, insight-led CRM and retention strategies that deepen engagement and foster long-term supporter loyalty.
- Digital and systems optimisation: Partner with digital and operational teams to optimise online journeys, systems, and data structures for seamless supporter experiences and retention growth.
About You
- Successfully managed a membership scheme, running both acquisition campaigns and retention programmes.
- Proven experience of developing and implementing marketing campaigns across of variety of media.
- Knowledge of ticketing/CRM platforms (e.g. Spektrix, Tessitura, or Salesforce).
- Confident using performance and customer data to develop actionable marketing plans.
- Familiar with customer databases and developing membership customer journeys.
- Strong interpersonal skills and demonstrable experience of sourcing, managing, negotiating and liaising with suppliers.
About Us
We’re ZSL, an international conservation charity. Through our unrivalled animal experts in our two zoos (London Zoo and Whipsnade Zoo), the work of our pioneering scientists, our dedicated conservationists, our purpose is to inspire, inform and empower people to stop wild animals going extinct. Our vision is a world where wildlife thrives and we’re working every day to achieve this. From investigating the health threats facing animals, to helping people and wildlife live alongside each other, we are committed to bringing wildlife back from the brink of extinction.
What do we offer?
At ZSL, we are proud of our approach to employee benefits. Our benefits include:
- Our vision and purpose - you’ll work alongside colleagues who are passionate about science-led conservation, knowing that you will help us to inspire, inform and empower people to stop wildlife going extinct
- Pension scheme - we offer a generous pension scheme with up to 12% contributory pension
- Flexible working – talk to us about your flexible working requirements and we will do everything we can to make sure you work in a way that suits you
- Holidays – 25 days annual leave allowance, plus UK bank holidays
- Wellbeing – access to a blended programme of wellbeing initiatives, including confidential access to our 24/7 Employee Assistance Programme
- Life assurance – eligible employees will be enrolled in ZSL’s life assurance scheme from their first day
- Complimentary tickets – annual allocation of Whipsnade Zoo and London Zoo tickets, with a 30% discount in online and retail shops
- Cycle2Work - our cycle to work scheme enables you to lease a bicycle
- Season ticket loan - we offer an interest free loan for eligibly London-based employees to buy a season ticket for travel between home and work
- Family friendly policies – we offer enhanced maternity, paternity, and adoption packages
We strongly encourage applications from all backgrounds and celebrate the value of having a team of employees with diverse skills, experiences, and heritage. We are committed to ensuring our teams can bring their authentic selves to work without fear of discrimination. ZSL has active equality networks for our staff with lived experience and those who provide active allyship in Race and Culture, Team Pride, Disability Network, and Menopause Network, complemented by our strategic EDI Steering Group.
This role is subject to standard pre-employment checks, including the candidate's right to work in the UK.
Closing Date: 16 December 2025
Interviews will be held on 19th December, in person at our head office in Regent's Park, London Zoo.
NB: We reserve the right to close our advertisement early or extend the advertising date until a suitable candidate has been found.
It’s important to highlight your unique skills, experience, and knowledge. Over reliance on AI-generated content may miss key criteria outlined in the job description and reduce the effectiveness of your application.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
No agencies please.
About The Azaylia Foundation
The Azaylia Foundation was founded by Ashley Cain and Safiyya Vorajee in memory
of their daughter, Azaylia, who tragically passed away at just eight months old.
Childhood cancer is the leading cause of death by illness in children in the UK, yet it
receives less than 3% of cancer research funding.
Powered by a passionate community of supporters, The Azaylia Foundation is on a
mission to change this. We fund pioneering PhD research, campaign for better
awareness and funding, and provide vital support to families seeking treatment
unavailable through the NHS. We also have the Azaylia PhD Scholarship
Programme, funding vital childhood cancer research as well cultivating new talent in
childhood cancer research,
Joining us means being part of a movement that turns pain into purpose—fueling
hope, change, and brighter futures for children with cancer.
Role Overview
We are seeking an ambitious and driven Fundraising Manager to grow our income
streams and deepen impact. You will play a central role in developing and delivering
our fundraising strategy, cultivating key relationships, and securing vital funds to
power our mission.
Key Responsibilities
Fundraising & Income Generation
● Support the development and delivery of the Foundation’s fundraising
strategy.
● Build, manage, and maintain a high-quality fundraising pipeline and annual
work plan.
● Research, develop, and submit compelling funding applications to trusts,
foundations, and statutory bodies.
● Contribute to the planning and execution of our annual fundraising events and
community initiatives.
Relationship Management
● Cultivate and sustain meaningful relationships with funders, donors, and
partners.
● Provide tailored impact reports and consistent communication to supporters.
Monitoring, Reporting & Compliance
● Track and report against fundraising targets, including monthly donors and
income streams.
● Maintain accurate records, pipeline data, and activity logs.
● Produce clear, timely reports for senior leadership and trustees.
● Ensure all fundraising activity complies with regulation, best practice, and
GDPR.
Collaboration & Communications
● Work closely with the Head of Social Media and Community to align messaging
and impact storytelling.
● Support Foundation Ambassadors with campaigns and fundraising activities.
● Ensure children's voices and lived experiences remain at the heart of all
fundraising communication.
About You – Key Attributes
● Proven success in multi-channel fundraising, securing and growing significant
income.
● Experience in fundraising for a children’s or health charity (desirable).
● Skilled in partnership cultivation and stewardship of high-net-worth individuals,
foundations, and key stakeholders.
● Strong understanding of fundraising reporting, compliance, and GDPR.
● Experience in event fundraising and community-led initiatives.
● Strategic thinker with excellent organisational skills and a strong commitment
to meeting deadlines and targets.
● Passionate, empathetic, and motivated by making real change for children
and families affected by cancer.
Why Join Us?
✔ Be part of a mission-driven, heartfelt organisation creating real impact.
✔ Fully remote, flexible working.
✔ Supportive and passionate team culture.
✔ Opportunity to shape the future of childhood cancer research and support.
Together, we can make a difference to children fighting cancer. Let’s go, champ!
The client requests no contact from agencies or media sales.