Data delivery manager jobs in kentish town, greater london
The Youth Endowment Fund
Senior Research Manager (Toolkit)
Reports to: Head of Toolkit
Salary: £52,700
Contract: 2-year fixed term contract
Location: Central London, Hybrid*
Closing date: 27th June 2025
About the Youth Endowment Fund
We’re here to prevent children and young people becoming involved in violence. We do this by finding out what works and building a movement to put this knowledge into practice.
Last year, 244 people in England and Wales tragically died after being assaulted with a knife. Of these, 32 were children. Every child captured in these numbers is an important member of our community and society has a duty to protect them. Even beyond knife crime, we know that the fear of violence has a terrible effect on children’s daily lives.
The Youth Endowment Fund exists to try and permanently change things. To succeed, we must build an exceptional body of knowledge about violence affecting young people and how we reduce it. This knowledge has to be both rigorous and highly relevant to those making decisions about how to support vulnerable young people. We need to find out what works and what doesn’t through evidence synthesis, data analysis and qualitative research into children’s lives. We then need to convert this into highly accessible content on what works, how delivery organisations need to change their practice and how the systems they operate in need to be reformed.
About the Toolkit Team
The Toolkit team is at the heart of our work to spread knowledge of what works to prevent children becoming involved in violence. We want research to lead actual changes in outcomes for children.
Our flagship resource, the Toolkit, is a free, online resource that summarises the best available evidence about the effectiveness of various approaches to preventing children becoming involved in violence. It explains the evidence, how confident we can be about the findings, and provides actionable guidance to help policy makers, commissioners, and practitioners to turn evidence into action. The Toolkit is influencing real world policy and practice: the Home Office requires Violence Reductions Units to allocate at least 30% of their funding to interventions that have an impact rating of ‘high’ or ‘moderate’ in the Toolkit. Over half of Youth Justice Services use the Toolkit to align their work with the latest available evidence. Our Change team use the Toolkit to influence systems, policy and practice across children’s services, education, health, neighbourhoods, policing, youth services and youth justice.
The Toolkit is a live resource that currently contains 35 approaches to violence prevention, and we will add at least ten updates to the content this year. New research is published every day around the world. We collate relevant studies in our YEF programmes evidence and gap map and YEF systems evidence and gap map, and we collate study results in our Effect Size Database. We are working in partnership with the National Children’s Bureau and the EPPI Centre to implement new technology and to use machine learning to create a ‘living platform’, that contains relevant studies and their results in one place. This is an exciting development that will significantly speed up our production of systematic reviews and meta-analyses to keep the Toolkit up to date.
Key Responsibilities
The Senior Research Manager will be an essential part of the YEF Toolkit Team and will develop a portfolio of impactful projects. The core of your role will be leading the commissioning of evidence synthesis, using our new methodology, across a range of topics and producing Toolkit content.
You will:
Commission new systematic reviews.
- You will lead the commissioning and management of systematic reviews of the evidence through our Toolkit and Evidence Synthesis Partners: the National Children’s Bureau, the EPPI Centre, and the Race Equality Foundation. This will involve scoping and prioritising violence prevention approaches, convening expert advisory groups, reviewing research protocols and technical reports, and ensuring that research products produce actionable insights.
Write accurate and actionable summaries of evidence for the Toolkit.
· You will use findings from evidence synthesis to write new summaries for the Toolkit, and to inform YEF’s guidance and implementation resources.
· You will ensure that Toolkit content is only ever easy-to-understand and written in plain English with incredible clarity.
·You will collaborate with our Research team and our Change team to feed insights from the evidence into systems, sector and practice guidance.
Lead Toolkit communications.
· Collaborating with the YEF Communications and Public Affairs team, you will produce accurate social media content, blogs, and briefings on new Toolkit content to facilitate accurate journalism and press coverage.
Become an expert on the Toolkit.
· You will be an advocate for Toolkit evidence, and you will ensure insights from this evidence are accurately communicated to policy makers and practitioners. You will do this by delivering presentations on Toolkit evidence and providing briefings.
· You will also ensure YEF colleagues are up to date on the topics and content in the Toolkit by providing training and updates internally and sharing guidance about how to accurately explain the evidence.
About You
You are this sort of person:
· You want to play a significant part in reducing children and young people’s involvement in violence. You care about having an impact.
· You share our belief that an evidence-based approach is our best hope of preventing violence. You are fascinated by research, but you’re not just interested in research for its own sake. You want to achieve actual changes in outcomes for children.
·You’re a confident reader of research and have strong critical appraisal skills. You know when research can be trusted and when it can’t and can confidently articulate your views on the strength of research. You might have gained this expertise through your academic studies, research, or professional experience.
· You have a proven track record of commissioning or conducting high-quality evidence synthesis. You have a good understanding of these methods and can discuss the pros and cons of them. You might have gained this expertise through your academic studies, training, research or professional experience. You can scrutinise a budget to ensure it provides value for money.
· You have at least three years’ experience working in a role that required you to think about research. This could include a range of roles in policy, academia, funding, and practice.
· You write in a way that people easily understand. You have that rare skill of writing in plain English. You have experience of translating complex research findings into plain writing that everyone can understand.
· You have excellent project and time management skills. You can work independently, quickly, and to a high standard.
·You are good with people. You are comfortable working with a wide range of people, including senior academics and other research experts, children and their families, practitioners, and policy makers. You’re able to provide constructive challenges when required.
·You learn fast but remain humble. You like learning. You are very good at synthesising information. You know how much you don't know and that you can always learn more.
·You work well in a team. You care more that good things happen than who gets the credit. You support your colleagues to produce excellent work.
·You’re committed to equality, diversity and inclusion. You believe and act in a way that celebrates and encourages a range of experiences, views and values.
You may have:
·A good level of knowledge and understanding of crime or violence. You know the facts, understand the issues, know the key people, and can discuss the theories. You’re knowledgeable on this topic and very at ease discussing it with experts. Alternatively, you might have a strong understanding of a relevant area such as education, youth work or social care.
·Confident public speaking skills. You’re an excellent verbal communicator. You’ve delivered dozens of talks on complex topics. You’re calm and confident when answering challenging questions.
While it’s not a criterion, we’re especially interested to hear from applicants who have lived experience of violence.
It’s also important to us that the people we hire do not discriminate. We believe in being inclusive and giving everyone an equal chance to succeed. Applications are welcome from all regardless of age, sex, gender identity, disability, marriage or civil partnership, pregnancy and maternity, religion or belief, race, sexual orientation, transgender status or socioeconomic background.
Hybrid Working
The office is based in Central London. Those living in and around London are expected to be in the office for a minimum of 2 days per week. If you live outside of London and work remotely, you’ll be expected to work from the London office 2 days per month.
To Apply
To apply, please send a CV and cover letter, and complete the monitoring form click on "Apply for this" button by 27th June 2025.
When applying for this role, please ensure that your cover letter can answer, within a maximum of 1000 words, the following questions:
1. Briefly describe the key evidence synthesis projects that you have undertaken or commissioned and be clear about the role you played in the work.
2. Provide some clear examples of products, presentations, events, or other materials that you have produced to help explain complex research evidence to policymakers, commissioners, and practitioners.
You will also be required to provide proof of your eligibility to work in the UK. As part of our commitment to flexible working, we will consider a range of options for the successful applicant. All options can be discussed at interview stage.
Interview Process
Interviews will take place in the week commencing the weeks commencing 7th and 14th July.
If you are invited to interview, we will send you a systematic review ahead of the interview and we will ask you to prepare a 10-minute presentation to explain the main strengths and weaknesses of the review and its conclusions.
Benefits Include
- £1,000 professional development budget annually
- 28 days holiday plus Bank Holidays
- Four half days for volunteering activities
- Employee Assistance Programme – 24hr phone line for free confidential support
- Volunteering days - 4 half days per year
- Death in service - 4 times annual salary
- Flexible hours. Core office hours 10am – 4pm
- Financial support including travel and hardship loans
- Employer contributed pension of 5%
Personal Data
Your personal data will be shared for the purposes of the recruitment exercise. This includes our HR team, interviewers (who may include other partners in the project and independent advisors), relevant team managers and our IT service provider if access to the data is necessary for performance of their roles. We do not share your data with other third parties, unless your application for employment is successful and we make you an offer of employment. We will then share your data with former employers to obtain references for you. We do not transfer your data outside the European Economic Area.
We exist to prevent children and young people becoming involved in violence.

The client requests no contact from agencies or media sales.
LOCATION - Remote
Are you looking for an exciting and rewarding role in 2025? Apply for the Corporate Partnerships Manager role at homelessness charity Emmaus UK.
About Emmaus
Emmaus is a secular organisation supporting homeless and socially excluded people by providing a home for as long as it is needed, meaningful work experience in a social enterprise and a sense of belonging and community. There are currently 29 Emmaus communities in the UK stretching from Glasgow to Dover and Norfolk to South Wales, collectively supporting more than 850 people. There are also 3 Emmaus groups working towards the development of services in their areas. We understand that a home is more than just a roof over your head; it’s somewhere to belong, where you feel part of a community, and that’s what Emmaus offers.
About the role
A key role in the Emmaus UK fundraising team, the Corporate Partnerships Manager is responsible for developing and maintaining a portfolio of corporate relationships that will support Emmaus’s continued growth across the UK. Our partnerships are multi-faceted, combining financial support with pro bono skill sharing, gift in kind support and volunteering opportunities to deliver genuine impact across the Emmaus federation.
Who are we looking for?
The Corporate Partnerships Manager will line manage the Partnerships Fundraising Officer, working together with them to deliver engaging activation opportunities for partner organisations.
Working within the Fundraising and Influence directorate, reporting to the High Value Partnerships Lead, the role will be central to the delivery of the strategic objectives of the fundraising team. By working collaboratively with an experienced, passionate team of fundraisers, you will develop innovative opportunities to bring supporters closer to our work, resulting in engaged, lasting partnerships that deliver the income we need to meet the consistently high demand for all of our services.
What we offer
· £38,950 per annum
· Working hours: 5 days per week, Monday to Friday
· Contract: Permanent
· Pension: Stakeholder pension with 6% employer contribution
· Annual leave: 25 days + Bank Holidays + 3 concessionary days leave
· Training & development: Ongoing training and development
· Volunteering: 2 days allowance each year
· Employee assistance: 24/7 employee assistance scheme is available
· Wellbeing: Weekly wellbeing hour to promote personal wellbeing
· Flexible working: Options available, subject to the requirements of the role
· Life assurance: Death in service lump sum of 3 x salary
To apply
To apply for the role, please complete our application form and equal opportunities monitoring form and email us by 5pm on Sunday 29 June 2025
Please ensure you download the job pack and refer to the job description and person specification when completing your application form.
Those shortlisted will be invited to an interview conducted via Microsoft Teams on Wednesday 09, or Thursday 10 July, with any second round interviews taking place week commencing 29 July.
If you would like to arrange an informal discussion about the role, please email us.
Equal Opportunities
Emmaus UK provides equal opportunity for all job applicants and employees and is committed to providing a work environment free of discrimination. We are dedicated to an inclusive culture, and we strive to create a workplace where teams of people with diverse backgrounds, characteristic, perspectives, ideas and experiences work together. We welcome applications from all individuals irrespective of age, race, gender, sexual orientation, ethnicity, religion or belief, disability, marital status or parental responsibilities.
To ensure fairness and consistency to select the best candidate for our roles, all our applications are anonymised up until an interview has been confirmed so that shortlisting is based solely upon the suitability of the candidate’s experience.
The client requests no contact from agencies or media sales.
Salary: £50,076 per annum, rising to £52,711 after 12 months in London (or £45,760 per annum rising to £48,396 after 12 months outside of London).
Hours: Full-time (35 hours per week)
Contract: Permanent
Location: Home based, or office based at Society Building, 8 All Saints Street, London N1, in line with NCVO’s flexible working policy or home working policy.
Closing date: Monday 23 June 2025 at 8am
Shortlisting date: Tuesday 24 June
Interviews: Wednesday 2 July
About NCVO
We are the charities charity. For over 100 years, NCVO has stood shoulder to shoulder with communities, championing and celebrating voluntary action.
Our membership is made up of over 17,000 voluntary organisations across England, from small, grassroots community groups and social enterprises, to large, far-reaching charities.
We believe that communities are strengthened by voluntary action. We therefore want charities to thrive and be empowered to deliver for people and communities.
About the Voice & Impact directorate
This role sits within the Voice & Impact directorate, a team focused on amplifying the voices of charities in civil society and making positive change for the future. V&I comprises NCVO’s policy and public affairs team; communications, campaigns and marketing team; digital content team and membership and engagement team.
About the Membership & Engagement team
Membership and engagement is a newly evolved team that exists to grow, connect and convene NCVO’s membership. The team acquires roughly 1,400 new members a year and offers care and support to retain 90% of its current 17K members.
About the role
Lead the strategic development and delivery of a comprehensive portfolio of impactful online, hybrid and in-person events that support NCVO’s membership strategy and organisational objectives. You will manage the events team, overseeing the planning, coordination, and delivery of diverse events including major conferences, webinars and workshops. This role contributes to NCVO’s brand recognition, and fosters connection, learning and collaboration for its 17,000 members, and wider sector audience. You will develop and manage event budgets and continuously improve the programme based on evaluation and data.
Equality, diversity and inclusion
NCVO is fully committed to equity, diversity and inclusion in our sector. We want this to be reflected in the diversity of the people who work for us and we welcome applications from people from all backgrounds and identities. We particularly welcome applications from under-represented groups in the voluntary sector and those with diverse, lived experience. As part of our commitment to employing disabled people, all disabled candidates who meet the minimum requirement for all competencies on the person specification will be guaranteed an interview.
If you have access needs or require reasonable adjustments as part of the recruitment process, please let us know. Shortlisted candidates will be asked to complete a pre-interview task and will have one week to complete the exercise. Interview questions will be shared in advance.
NCVO is an equal opportunities employer and we welcome applications from everyone. Charity No. 225922.
Benefits for NCVO employees
NCVO offers attractive benefits including:
- 25 days’ annual leave (for full time staff and pro-rata for part-time staff) and office closure between 25 December and 1 January inclusive. After three years' service annual holiday increases to 27 days, and after five years to 30 days, (pro rata for part time staff)
- the option to purchase or sell up to five more days each year
- five days’ volunteering leave (pro rata for part-time staff)
- 2.5 extra ‘wellbeing’ days off during the year
- enhanced pay for sick/maternity/adoption leave
- subsidised gym membership
- season ticket loan
- flexible working, including opportunities to work from home/off site
- monthly homeworking allowance for permanent homeworkers
- monthly office worker allowance for those who have to work from the office on a daily basis
- generous employer pension contribution of up to 8.5% of salary, into our stakeholder pension scheme (linked to employee contribution)
- training and development opportunities.
- The opportunity to join Hospital Saturday Fund health cash plan for free at the basic level of cover, or at a reduced rate for other levels of cover
- 24-hour free and confidential employee assistance programme
We’re located a short walk from London King’s Cross station in a modern accessible building, overlooking Regent’s canal.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Finance Manager
Advocacy After Fatal Domestic Abuse (AAFDA) was founded by Frank Mullane in memory of his sister Julia Pemberton and her son Will who were both killed by her ex-partner in 2003.
Each year, around 150 families lose a loved one to domestic homicide. The actual number of suicides as a result of domestic abuse remains unknown. AAFDA’s prime function is to provide families in England and Wales with specialist peer support and expert and specialist advocacy for the range of statutory reviews that will take place after domestic homicide.
As a growing charity, AAFDA is looking for an exceptional candidate to join our supportive team and lead our finance and resource management functions. The role will provide and manage the HR, administration and finance activities of the charity and sit within the Senior Leadership Team.
This role is offered on a full-time basis (subject to funding). Although home based, occasional travel will be required. We are committed to diversity and inclusion and strongly encourage applications from those with Black and/or Minoritised backgrounds.
Role - Finance Manager
Reports to: CEO/Deputy CEO
Location: Home Based (with occasional travel required)
Salary: £36,000 per annum (full-time equivalent), depending on skills and experience.
Contract Hours: Full Time / 40 hours per week. Permanent subject to funding
ROLE OVERVIEW
AAFDA (Advocacy After Fatal Domestic Abuse) is a growing Charity and to meet the demands of this growth, we are looking for a full time Finance and Resources Manager to join our team.
MAIN PURPOSE OF ROLE
To work with the Board, CEO and Deputy CEO to ensure efficient and effective financial management, including setting and monitoring budgets, producing financial reports, and overseeing day to day financial management, including payroll and bookkeeping via Quickbooks, and providing advice and guidance, to inform the development and delivery of AAFDA’s strategy and business plan.
To work with the CEO and Deputy CEO to ensure that AAFDA meets its funder obligations, including reporting on time, gathering data from across the team and compiling reports for CEO/Deputy CEO sign off.
To work with Trustees and staff to ensure AAFDA fulfils its legal and regulatory requirements, including; coordinating the implementation of health and safety, GDPR and other policies and procedures; leading on human resources support; and overseeing office management and IT. Note that specialist HR advice and support and IT are provided to AAFDA by external contractors.
The role provides and manages the HR, administration and finance activities of the Charity and sits within the Senior Leadership Team.
KEY AREAS OF RESPONSIBILITY
· Ensuring the day-to-day financial and accounting operations (Quickbooks) are delivered and maintained.
· Administering and managing Payroll, expenses, Accounts Payable and Accounts Receivable, managing the bank including reconciliations and other financial management.
· Managing AAFDA’s budget planning, monitoring and review and year-end accounts processes.
· Meeting AAFDA’s funder reporting deadlines, including oversight of the compilation of information for the funder and the provision of financial reports.
· Supporting the development of AAFDA’s strategy and business plan including providing financial projections and conducting risk analysis as and when required.
· Ensuring effective day-to-day management of book-keeping and financial administration.
· Ensuring financial, payroll and data protection policies and procedures comply with relevant legislation/regulations, reflect best practice and are applied throughout AAFDA, reporting non-compliance to the CEO and/or Deputy CEO.
RESPONSIBILITIES
Finance:
· In conjunction with the Leadership team, undertake regular finance operational duties including;
- Preparation and setting of a three-year outline budget to accompany AAFDA’s three-year strategy.
- Preparation and setting of the annual budget.
- quarterly reviews – including cashflow and operational re-forecasts.
- Monthly management accounts and variance analysis.
· Prepare quarterly finance reports for the Board, including variance analysis, re-forecasts and ad-hoc reports, as necessary.
· Assist the third-party accountant with the preparation of year-end accounts.
· Manage and operate the internal finance and accounting systems and databases.
· Oversee delivery of payroll, through the use of third-party providers software and using the staff time management recording system.
· Manage all staff expense systems and ensure compliance with relevant AAFDA policies.
· Manage and operate a purchasing system and ensure appropriate levels of pre-expenditure financial authorisation are in place and followed and that suppliers are paid on a timely basis.
· Ensure that all receivables are billed and collected on a timely basis.
· Be the main contact with and management of, the day-to-day operations of the Charity’s banking arrangements, seeking secondary authorisations where required.
· Ensure compliance with HMRC, including monitoring VAT threshold, tax and gift aid, and undertake necessary returns where necessary.
· Commission specialist VAT and other financial advice as required and in conjunction with the Board and CEO/DCEO.
· Support and advise the Trustees, CEO, Deputy CEO and other Leadership Team colleagues with financial forecasting/planning, and allocation and funding of staff and other resources.
· Support Fundraising staff with preparing and managing grant applications and project budgets with the aim of ensuring a minimum of full-cost recovery and provide financial implementation data to enable the Charity to comply with any grant reporting obligations, including by creating and maintaining records of costs by grant received.
Effective Organisational Administration
· Oversee policy and procedure development and implementation, including safeguarding, data protection, Health and Safety, complaints, etc, in conjunction with other Leadership Team members.
· Conduct horizon scanning and recommend opportunities to revise policies and procedures to ensure legal/regulatory compliance and/or in line with best practice.
· Review, improve and ensure implementation of project management processes.
· Ensure appropriate equipment and infrastructure resources are in place for staff, volunteers and Trustees.
· Ensure insurance is in place for all activity and potential organisational risks.
· Continually improve and manage operational costs and budget.
· Collaborate with colleagues to ensure optimal use of the AAFDA customer relationship, case management, time recording, expense management and other operational systems.
Other
· To work with the Trustees, CEO/DCEO and staff to develop and implement the strategy and business plan.
· Provide support for effective governance.
· Take part in Leadership Team meetings.
· To work with the rest of the staff team to carry out any other task or project required from time to time, as directed by the CEO or Deputy CEO.
PERSON SPECIFICATION
ESSENTIAL
Experience
Experience of the range of financial management and management accounting, including analysis and commentary.
Experience of audits, invoices, bank reconciliations, accounts payable and accounts receivable and budget preparation.
Experience of working with and co-ordinating income and expenditure across multi-project budgets.
Ability to work to tight deadlines and some ad hoc schedules.
Knowledge
Knowledge of financial regulations and accounting processes.
Working knowledge of using QuickBooks.
Knowledge of health and safety legislation and employment law.
An understanding of equality, diversity, inclusivity and intersectionality and how this relates to this role.
Skills
Strong attention to detail with a strong sense of commerciality and value for money.
Excellent written and verbal communication skills.
Excellent organisational skills and ability to manage time-sensitive tasks.
Ability to work flexibly and occasionally out of hours.
Other
Ability to manage payroll and HR administration.
Proficient in Microsoft Office suite, particularly Excel.
DESIRABLE
Experience of charity sector accounting/finance.
Experience or understanding of project management.
Experience of line managing staff or volunteers.
Experience of developing and delivering HR, IT, Health & Safety, and data protection policy and procedures.
An understanding of the needs of families impacted by domestic abuse and/or domestic homicide.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About the opportunity
The London Programme Coordinator will be responsible for managing a caseload of up to seven partner schools, attending and coordinating weekly tutoring sessions, developing relationships with pupils, school staff and volunteer tutors and collecting data for monitoring and evaluation purposes. This role plays a crucial part in overseeing the quality of face to face and online tutoring sessions to ensure effective and impactful programme delivery.
Closing date: Sunday, 6th July 2025
Interviews: On a rolling basis. Early application is advised.
Start date: Ideally Monday, 18th August 2025
Contract: Full time. Fixed term contract until 31st July 2026.
Duties and responsibilities
- Responsible for the delivery of Action Tutoring’s tutoring programmes in partner schools, whether online or face to face. This includes working closely to manage and effectively communicate with all key stakeholders: schools, pupils and volunteer tutors; leading weekly face to face and online tutoring sessions; leading on reviewing and improving programme delivery, using data to reliably assess programme performance.
- Responsible for overseeing the quality of both face to face and online tutoring, engaging in quality assurance processes, and providing feedback to volunteer tutors to ensure effective and impactful delivery.
- Develop and strengthen relationships with key stakeholders in partner schools, including members of the Senior Leadership Team and subject teachers.
- Update and maintain Action Tutoring’s database, including collecting data for monitoring and evaluation purposes, such as attendance records, baseline and interim assessments and end of programme surveys.
- Reporting regularly on key performance indicators.
Person specification
Qualifications and experience criteria:
- Experience working with volunteers and/or young people
- Proficiency in Microsoft Office
- Bachelor’s degree or equivalent relevant work experience
- Strong written and verbal communication skills
- Evidence of ability to prioritise and manage administrative tasks
We are looking for some of the following attributes, though you might be more experienced in some areas than others:
- Being the sole representative for a partner school, you will need to use your ability to work independently and with initiative, often organising your own time to meet deadlines.
- You’ll also need to have a strong aptitude for developing relationships with a range of stakeholders ensuring you uphold high standards of communication and adapt your style for different audiences. The nature of this role will also require you to demonstrate adaptability, resilience and the ability to cope with some uncertainty.
- This position would suit you if you’re looking to develop your experience in the education or charity sectors. Existing experience of working with young people and/or project management in a charity or education setting would be an asset.
- As a charity that values and celebrates people's diversity and champions opportunities for all young people, we are keen to receive applications from people who have experienced disadvantage and from those who are of Black, Asian and Minority Ethnic communities who are currently underrepresented in the organisation.
- The role would be best suited if you are committed to equality, diversity and inclusion, as well as, committed to promoting and safeguarding the welfare of children.
You’ll likely be more successful in this role if you have:
- Experience of working with young people and/or project management.
- Evidence of an interest in education and/or the third sector.
Award-winning national education charity working towards a world in which no child’s life chances are limited by their socio-economic background.

Are you a tech-savvy leader, passionate about delivering an excellent service? Do you thrive in fast-paced environments where your decisions directly impact the success of an organisation? If so, we want to hear from you.
As our Service Desk Manager, you’ll be the driving force behind our IT support operations—ensuring our users receive top-tier service and our systems run smoothly. You’ll lead a high performing team, manage incidents, and continuously improve service delivery using data, feedback, and your own innovative thinking. You’ll have responsibility for ensuring the IT Service Desk provides effective end-user support, implement the College’s IT infrastructure policies and ensuring that we minimise the number of service desk calls.
In this dynamic and fast paced role you will help achieve our Service Desk’s ultimate mission of delivering a high standard of support and customer satisfaction.
What you’ll do
- Leading and mentoring a high-performing Service Desk team
- Managing day-to-day operations and acting as the go-to escalation point
- Driving service improvements using KPIs, feedback, and best practices
- Supporting AV and video conferencing across the College
- Playing a key role in exam delivery and IT project support
- Collaborating with stakeholders to enhance user experience and IT service quality
What you’ll need:
- Proven experience managing an IT Service Desk
- ITIL v3/v4 Foundation or equivalent experience
- Strong knowledge of Microsoft 365, Windows 10/11, and ITSM platforms
- Excellent communication, leadership, and problem-solving skills
- A customer-first mindset and a passion for continuous improvement
- A proactive, self-starting attitude and a love for learning.
- A commitment to data protection, security, and sustainability.
- Excellent interpersonal, oral, and written communication skills, with the ability to explain complex issues clearly.
- Strong critical thinking skills and the ability to identify workarounds and solutions.
- Self-motivated and able to work effectively within a team and collaboratively across the College.
Why join us?
- Make a difference to the lives of Doctors and the specialities they work in every day!
- Hybrid working (60% working week can be done remotely)
- Modern working environment
- Equipment provided to work from home
- Generous annual leave allowance
- Excellent pension scheme
- Interest free season ticket loan and cycle to work scheme
- Employee Assistance Programme
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
All of us at The Talent Foundry believe that a young person's success should be determined by the talents and abilities they have, not where they come from.
All too often we hear from teachers in our school network that those from underserved communities are missing out on the skills and development opportunities that could completely change their futures.
In this brand-new role you will be responsible for is responsible for our digital communications to engage educators, industry partners, volunteers and supporters so that more young people canaccess our inspiring - and free - programmes and extra-curricular opportunities.
“I’ll go as far as saying if we could offer a The Talent Foundry session every week for every single student, we would." Aspirations Lead.
For 16 years, we have been offering programmes in schools which spark and unlock a young person's confidence in the abilities that they have - and connect them to employers and industries where they can have a successful career.
The role
With support from our Marketing and Communications Manager and wider team, you will play a vital role by creating, managing and optimising our digital communications, including the development, execution and measurement of email mailshots and campaigns, our social media channels and our website.
You will be comfortable planning and devising email and social media content ideas, designing creative assets, writing sharp, engaging social media copy, and helping colleagues to grow their own social media presence.
Responsibilities
- Reaching more underserved young people by communicating with teachers
- Telling the TTF story through digital platforms
- Being part of the outreach team
- Having excellent attention to detail across data and administration
We recommend reading the full job description and person specification for an overview of the skills, experience and knowledge we are looking for before applying for this role.
We see many applications that have used AI to research and answer our screening questions, particularly around the programmes we promote. Please make sure you have checked that the answer you give about our programmes is factually correct.
Your experience
- Writing engaging and inspiring copy for various purposes and digital channels, including email as a priority
- Managing and creating content for social media channels
- Proven track record in a digital communications role, with experience of delivering against targets
- Use of CRM systems and spreadsheets to record and monitor impact of communications to meet targets
- Development of effective mail delivery systems
- Management of high-volume data - keeping accurate records and information from different sources
- Working remotely or in a hybrid environment
- Supporting a team that manages different projects with competing priorities to achieve their communications goals
This is a hybrid role. You will be working from home with IT provided and join Team Together Days in a co-working space in London 2-3 individual days each month. These days are considered commuting days. You do not need to live in London to apply for this role, but you will need to consider what is a reasonable commuting distance for you to able to attend the team days in London.
In our job information pack you can also read our advice on using AI in your application.
We also offer 28 days holiday + bank holidays (as we close for the Christmas period).
Safeguarding
We are committed to safeguarding and promoting the wellbeing and welfare of children and we require everyone associated with The Talent Foundry Trust, including all trustees, employees, and volunteers to share this commitment. Successful applicants will need to undergo child protection screening appropriate to the role, including completing our Safer Recruitment process, references from past employers and Disclosure and Barring Service checks.
Previous applicants need not apply.
Your CV should include: your full work history since leaving full time education please include a note(s) about any employment gaps between roles. State start and finish months and years.
While we encourage the use of innovative technology in our work, we want to hear your voice and personality in your application. AI is a tool, not a shortcut. This doesn’t mean asking AI to do the work for you, or copying and pasting answers, as this would limit the way you can showcase your personal experiences and strengths. We receive many applications generated by genAI which often include incorrect information about our charity. Please do not solely rely on AI to write your CV or answers, as providing incorrect or misinformation may mean we discount
Talent is everywhere, opportunity is not. The Talent Foundry, a UK education charity, bridges this gap and improves social mobility for young people.





The client requests no contact from agencies or media sales.
At Yorkshire Cancer Community, our vision is for everyone affected by cancer to have the best support possible. We are a patient-led charity, with a dedicated team of volunteers and staff who are passionate about helping anyone affected by cancer.
Working in partnership with West Yorkshire & Harrogate Cancer Alliance (WYHCA), we aim to help reduce cancer rates through our Cancer SMART project, which raises awareness of the signs and symptoms of cancer, so people are better informed, attend screening and know where to go for help.
Our Patient VIEW project is dedicated to representing the voices of patients, carers and service users, ensuring they are central to decision-making processes within cancer care.
We provide impartial and independent information and listen to those affected by cancer to ensure that they are supported. We signpost to other charities and support groups, share information, recruit for research studies and share stories via our monthly newsletter.
As manager, you will be instrumental in ensuring we reach our goals, by building relationships with other charities, organisations and diverse groups, recruiting volunteers, working with our board of trustees, working in partnership with the WYHCA, and line management of our two staff members – Patient VIEW coordinator (FT) and administrator (PT).
Position: Manager
Responsible to: Trustees, Yorkshire Cancer Community (YCC)
Location: Home based - the charity covers all of Yorkshire and the Humber but the main projects and focus are currently within West Yorkshire and Harrogate areas and the postholder will be expected to travel to meetings and events
Hours: 35 hours per week (full time) with some flexibility
Salary: £32,000 - £36,400 depending upon experience + pension 5% employer contribution
Holidays: 25 days + 8 bank holidays + 3 gift days between Christmas and New Year per annum
How to apply: email us for an application pack
Closing date: 29 June 2025
Interviews are currently planned for 9 July at White Rose House, West Parade, Wakefield, WF1 1LT
Key Tasks
1. To engage, manage and supervise Cancer Champions for the delivery of the Cancer SMART programme with collaboration between Yorkshire Cancer Community and West Yorkshire and Harrogate Cancer Alliance.
2. To build relationships with charities, organisations and diverse groups where we can take Cancer SMART talks and information stalls.
3. To identify, develop and liaise with local individuals and support groups to encourage engagement and involvement within their own cancer communities. The aim is to provide a channel for patient participation to influence cancer service development and improvement.
4. To administer and oversee the collation and sharing of information relative to the objectives of YCC by using the appropriate means of communication. This will include social media, the website, calendar of events, effective use of YCC data sources and the newsletter.
5. To work with the Board of Trustees to support the governance of the charity which will include the preparation and management of trustee meetings, contribute towards Business planning and unding strategies.
6. To provide supportive supervision to the Administrator and Patient View Coordinator
This job is for you if:-
· You have experience of working with voluntary and community, social enterprise sector (VCSE)
· You have experience of working with diverse groups of people
· You have an understanding of the voluntary sector
· You have excellent communication and interpersonal skills
· You have writing skills to present information in a variety of different formats for various audiences including the general public
· You have accuracy, attention to detail and proofreading skills
· You are skilled in the use of Microsoft Office programmes and the internet
· You are able to prioritise work to meet deadlines and able to manage time effectively
· You have a positive ‘can do’ approach, with a willingness to learn new skills
· You have a proactive and creative approach with the ability to generate new ideas and carry them forward
· You have an understanding of the importance of confidentiality
· You are committed to equality, diversity and inclusion
· You are willing to travel across Yorkshire and the Humber
If you have any questions about the process, or you would like to have an informal discussion about the post, please contact us by email.
Our vision is for everyone affected by cancer to have the best support possible.



The client requests no contact from agencies or media sales.
About the role:
Step into a role where your leadership can spark real change - not just for individuals facing some of the toughest moments in their lives, but for your own professional journey too. As the first Service Manager at Single Homeless Project's (SHP’s) brand new Westminster Harrow Road Assessment Hub, you’ll be at the heart of a dynamic responses to street homelessness. This isn’t just management - it’s the chance to lead a skilled, passionate team delivering intensive, life-affirming support in an area with some of the highest levels of need in London. Every day brings new challenges, fast decisions, and the opportunity to make an immediate difference to our clients lives.
You’ll oversee a highly motivated team working quickly and compassionately to assess needs, open up housing pathways, and connect people with vital services - from healthcare and immigration advice to long-term housing and reconnection with their home boroughs. Through your leadership, you’ll ensure the hub runs smoothly and effectively, reducing time spent on the streets and creating space for lasting change. This is a role for someone who thrives on fast-paced, meaningful work and who’s ready to develop their career in a forward-thinking organisation like SHP, where innovation, collaboration and personal growth are part of the everyday.
About you:
- Strong background in homelessness, housing, or support services.
- Confident in leading multidisciplinary teams in high-pressure environments.
- Understands trauma-informed care and the importance of personalised, outcome-focused support.
- Skilled and experienced in building partnerships and navigating complex systems with confidence and clarity.
- Committed to making a real difference in the lives of vulnerable people.
About us:
Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.
We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 12,000 lives every year across all 32 boroughs.
We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.
Join us in creating a brighter, more hopeful future for individuals in need.
Important info:
Closing date: Sunday 15th June at midnight
Interview date: Monday 23rd and Tuesday 24th June Online via Microsoft Teams
This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant.
Please note applications are reviewed for AI use in application questions.
Preventing homelessness, transforming lives.




The client requests no contact from agencies or media sales.
Business Development Officer – London, South East and East of England
Role purpose:
- Retain and grow relationships with existing centres through tailored engagement strategies that drive programme registrations and increase impact.
- Identify and convert new opportunities through proactive outreach, lead generation, and effective nurture tactics to deliver new business income.
- Deliver excellent customer service, ensuring a high-quality centre experience that builds trust and long-term loyalty.
Key responsibilities:
Retain and grow existing centre relationships
- Manage a portfolio of existing centres, ensuring regular and meaningful engagement aligned to their needs, delivery patterns, and growth potential.
- Deliver against annual centre income targets by supporting centres to continue and expand programme delivery.
- Develop and implement tailored engagement plans that reflect sector priorities, sector and programme maturity, and centre feedback.
- Analyse Business Intelligence (BI) dashboards to identify retention risks, spot growth opportunities, and respond to trends with proactive support.
- Coordinate requalification conversations and re-engagement activity to sustain long-term partnerships.
Generate and convert new business
- Identify and research high-potential leads across your allocated sectors (e.g., secondary, FE, community) using BI and CRM insights, sector intelligence, and marketing-generated activity.
- Plan and deliver proactive outreach activity via a Sector Development Plans.
- Build and maintain a personal pipeline of prospects and log progress regularly updating conversion insight and forecasts.
- Support new centre onboarding, from initial conversations through to registration and early delivery support.
- Collaborate with Marketing on lead nurture campaigns, sales funnel activities, and content that targets sector-specific priorities.
Deliver outstanding customer experience
- Serve as a primary point of contact for your centres, responding promptly and professionally to queries, issues, and feedback.
- Ensure every interaction reflects the Leadership Skills Foundation’s values.
- Maintain consistent and accurate records of communications, registrations, and engagement history.
- Support customer feedback collection and contribute to the analysis of satisfaction and improvement opportunities.
- Champion a customer-first mindset and share insight to improve performance against our customer experience objectives.
Use data and insight to drive decisions
- Regularly review and report on programme performance, income data, and registration trends for your assigned centres and sectors.
- Use BI dashboards and management reports to inform your planning, prioritisation, and stakeholder engagement.
- Report on your own progress against KPIs and contribute to departmental performance reviews and forecasting activities.
Collaborate across teams and support innovation
- Work closely with key teams to coordinate campaigns, messaging, and respond to customer feedback.
- Feedback insight from centres to inform programme development and sector-specific improvements.
- Contribute to team planning meetings, training sessions, and department-wide initiatives.
- Support the induction of new team members and contribute to a collaborative, learning-focused team culture.
Skills, experience, and knowledge
Essential
- Previous experience in a customer supporting role, with an emphasis on relationship management and customer experience.
- An understanding of education systems in the UK.
- An understanding of initiating prospect engagement, business development strategies and meeting sales targets.
- Strong interpersonal and communication skills.
- Experience of working on own initiative and being a self-starter.
- Confidence in presenting externally to customers and partners.
- Experience of working with sales forecasting tools and Management Information systems.
- Analytical thinking and evaluation skills, with the ability to interpret data and performance metrics to support decision making.
- Ability to present information concisely using Microsoft Office programmes.
- An ability to network, influence and build relationships with key stakeholders and customers.
- An ability to convert external relationships into long standing customers results.
Desired
- Previous experience in a sales environment.
- An understanding and passion for leadership skills development and the value it provides for young people and centres.
- Excellent customer service skills.
- An understanding of awarding bodies and their operating landscape.
There are numerous benefits that are available to you as a member of Leadership Skills Foundation.
In addition to working for an organisation that is forward thinking with a clear commitment to your wellbeing, we also offer an array of both contractual and non-contractual benefits as outlined below.
Contractual benefits:
- Standard 36 hour working week.
- 25 days annual leave rising to 30 days per year after completion of five years’ service.
- Automatic enrolment into NEST Pension scheme after three months, with the option to join group personal pension plan with matched contributions up to five percent following successful completion of probationary period.
- Agile/flexible working.
- Home working.
Non-contractual benefits:
- Discretionary extended Christmas break.
- Vitality Health Care Plan following successful completion of probationary period – with the option to add family/significant others at reduced rate.
- Meaningful and regular one-to-one system as part of a structured personal development process.
- Sight test and eyewear financial support.
The client requests no contact from agencies or media sales.
About Women in Prison
Women in Prison is a national, women-led, feminist organisation. We deliver front line support to women harmed by the criminal justice system, through our work in prisons, in the community and ‘through the prison gate’ as they resettle back into their communities. We also campaign for systems change that addresses the root causes of offending, reduces the harmful impact of prison, and creates workable, community-based alternatives to imprisonment.
Job Description:
Job Purpose:
To lead the operational delivery of Women in Prison’s services across Wandsworth, Sutton and Merton, including the management of the Wandsworth Hub and line management of two Advocates. This role ensures the delivery of high-quality, trauma-informed support for women affected by the criminal justice system and will also support the development and integration of a new South London-based project focused on women who have had children removed or are at risk of child removal.ma
Key Responsibility Area
- Lead operational delivery of the South London Women’s Hubs, ensuring trauma-informed, high-quality support for women affected by the criminal justice system.
- Provide strong leadership to staff teams, fostering a culture of learning, inclusion and accountability
- Ensure quality assurance and compliance through effective systems, data oversight and reporting
- Develop and maintain strong partnerships with key agencies to enhance support pathways and systemic impact
The client requests no contact from agencies or media sales.
Job Title: Training Programme Lead
Job Type: Fixed Term Contract (12 months)
Hours: 35 hours per week
Department:Specialty Training
Salary: Band 3 – from £35,879
Reports to: Director of Specialty Training (interim)
Location: Hybrid – FSRH Office (London Bridge) and home working.
Can you help us?
We’re seeking a proactive and highly organised individual to lead the delivery and quality assurance of our national specialty training programme in Community Sexual and Reproductive Healthcare (CSRH). As Training Programme Lead, you’ll play a central role in supporting CSRH trainees, upholding curriculum standards, and ensuring compliance with the regulatory requirements of the General Medical Council (GMC). You’ll also guide doctors pursuing specialist registration through alternative routes, such as the GMC’s Portfolio Pathway, ensuring these processes are fair, transparent, and effective. Acting as the key liaison between trainees, educators, regulators, and other stakeholders across the UK, you’ll help shape the future workforce in this vital area of healthcare. If you’re passionate about education, thrive in a collaborative environment, and are committed to continuous improvement, we’d love to hear from you.
The role:
Curriculum management
- Ensure the CSRH curriculum and assessment framework meets the regulatory standards set by the General Medical Council (GMC).
- Collaborate with clinicians, educators, regulators, and statutory boards to ensure the curriculum remains relevant, effective, and aligned with national standards, legislation, and service needs.
- Monitor and evaluate curriculum delivery across training sites by collecting feedback, audit results, and performance data; maintain accurate records of trainee outcomes and produce reports to support internal governance and external regulatory compliance.
- Support the use of digital platforms to track trainee progress against curriculum outcomes.
Trainee Support & Progression
- Act as a key point of contact for specialty trainees, providing guidance and administrative support throughout their training.
- Assist trainees in navigating digital platforms used for portfolio management and progression tracking.
- Develop and maintain clear, accessible guidance documents to support trainees in understanding training requirements and processes.
- Coordinate training events, inductions, and communications to keep trainees informed and engaged.
Stakeholder engagement
- Build and maintain effective relationships with a wide range of stakeholders, including the GMC, NHS England, statutory education boards, medical colleges and faculties, and training providers.
- Serve as the primary liaison for specialty trainees, Educational Supervisors and Training Programme Directors
- Work with suppliers and digital platform providers to maintain and improve user experience and functionality.
- Ensure open and constructive communication with all stakeholders to support programme delivery and regulatory compliance.
Portfolio Pathway
- Support doctors applying for specialist registration via the GMC’s Portfolio Pathway.
- Coordinate the review process for Portfolio Pathway applications, ensuring timely and accurate evaluation by relevant panels or evaluators.
- Provide clear, accessible guidance to applicants and maintain accurate records to support continuous improvement of the process and data to support workforce planning.
Committee and Governance Support
- Provide high-quality administrative support to internal committees, working groups, and panels involved in specialty training governance.
- Prepare agendas, take minutes, and follow up on actions to ensure effective committee operations.
- Support the governance of the CSRH curriculum and assessment framework by maintaining accurate records and documentation.
- Contribute to the development and implementation of policies and procedures and standard operating procedures related to the specialty training portfolio.
You will be:
- A confident and professional communicator, able to engage effectively with a wide range of stakeholders including trainees, clinicians, and regulatory bodies.
- Highly organised and methodical, with the ability to manage multiple workstreams.
- A detail-oriented and process-drive administrator with a structured approach to managing tasks and systems.
- Proactive and solutions-focused, with a commitment to continuous improvement.
- Collaborative and approachable, with a strong commitment to supporting learners and maintaining high standards in education and training.
- Adaptable and resilient, comfortable working in a regulatory environment and responding to evolving national standards and service needs.
You will have:
- Excellent organisational skills, with the ability to prioritise effectively, systematically manage complex processes and maintain accurate records.
- Strong communication and interpersonal skills, with the ability to engage effectively with diverse stakeholders
· Proficiency in using digital platforms and tools for portfolio tracking, data analysis, and stakeholder communication. (e.g. CRM, Learning Management Systems, MS Office).
- Ability to interpret and apply regulatory standards (i.e. GMC requirements) to ensure compliance and oversee quality assurance processes.
- A strong understanding of the role of standard operating procedures (SOPs) in ensuring consistency, quality, and clarity, and the ability to develop and maintain SOPs and accessible user guidance to support trainees, trainers, and applicants.
- Competency in analysing and interpreting data to produce meaningful reports for internal governance and external regulatory reviews.
You will have experience:
- Experience coordinating or supporting training or education programmes, ideally in a regulated or healthcare-related environment.
- Proven experience in stakeholder engagement and relationship management across a range of professional levels.
- Experience supporting or managing governance structures such as committees, panels, or working groups.
- Experience maintaining accurate records and producing reports for internal and external use.
- Experience developing guidance materials and SOPs to support users in navigating complex systems or processes.
- (Desirable) Experience of supporting or managing volunteers.
- (Desirable) Experience working with regulatory bodies.
- (Desirable) Familiarity with the CESR/Portfolio Pathway or similar specialist registration processes.
Join us in upholding excellence in quality assurance and regulatory standards for the national CSRH training programme—empowering future leaders in SRH and supporting our members’ journey to GMC specialist registration.
We will offer you:
- 25 days holiday, with an additional 2 days leave after 2 years of service, and a further 3 days after 5 years.
- Birthday leave day
- Annual Volunteering Day
- Flexible working culture
- Pension and life assurance scheme: 10% employer contribution / 5% employee contribution after successful completion of probation. This also includes access to life assurance at 4x annual salary and an income protection scheme.
- Employee Assistance Programme (EAP)
- Employee discounts portal
- Free Lunch Thursday
- Interest free season ticket travel loans
- Enhanced maternity, paternity & adoption pay
- Free eye tests
- Training and development - We want our staff to feel invested in and have the time and space to grow, learn and develop in their roles. We provide a range of learning and development opportunities, from webinars and conferences to bespoke training sessions.
To Apply
Deadline for applications is Thursday 3 July midday
Interviews are likely to take place on Wednesday 16 July 2025
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
We value diversity, promote equality and encourage applications from people of all backgrounds. We are working hard to minimise unconscious bias, and your application will be anonymised to support this.
NB: In order to fulfil this role you should be resident in the UK with a valid right to work; we are unable to sponsor people requiring a work visa.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Bipolar UK is the only national charity dedicated to supporting individuals affected by bipolar, including carers and families. We're launching an exciting new lottery-funded project in Northern Ireland to expand our peer support network.
As Senior Volunteer Co-ordinator, you’ll play a central role in growing and supporting our network of local support groups. You’ll recruit, onboard and induct volunteer co-facilitators, ensuring a welcoming, inclusive experience. You’ll supervise and support volunteers, helping them develop skills and confidence to deliver safe, effective peer support—whether online or in-person.
Key responsibilities include:
- Supporting the set-up and running of new support groups across Northern Ireland.
- Providing ongoing training and practical assistance to volunteers.
- Collaborating on the promotion of groups and services with internal teams and external partners.
- Ensuring compliance with safeguarding, GDPR and internal policies.
- Promoting Bipolar UK’s self-management courses and psychoeducation resources.
- Representing the charity within communities and building partnerships with local mental health services.
This is a varied, hands-on role ideal for someone with strong communication skills, experience supporting volunteers, and a passion for peer-led mental health support.
Applicants must be based in Northern Ireland due to the requirments of the role.
Salary: £28,000–£30,000 | Contract: 2-year fixed term (extension subject to funding)
Location: Home-based in Northern Ireland, with occasional travel to London.
Hours: Full-time (35 hours/week)
Reporting to: Services Manager – Groups
Please note that we are currently only able to consider applications from candidates who have the legal right to work in the UK. We are unable to sponsor visas at this time.
Applications without the specified cover letter will not be considered.
Applicants must be based in Northern Ireland.
Our mission is to empower everyone affected by bipolar to live well and fulfil their potential.
The client requests no contact from agencies or media sales.
Job title: Services Manager
Salary: £43,260
Hours: Full time 37.5 hours per week
Location: Home-based in London/Southeast, with significant travel within region and nationwide.
Contract: Permanent
Would you like to be inspired every day in a highly rewarding role? Whether it’s the veterans and family members we support, your colleagues or the partners we collaborate with, you will be working with an exceptional group of people.
At the Poppy Factory, we help Armed Forces veterans with barriers to employment and their adult family members to find meaningful and sustainable employment after service. This often means overcoming significant barriers such as health conditions, criminal records, substance misuse, and homelessness, on their journey to employment. Our aim is to empower veterans, help them to recognise their unique skills and give them the confidence and motivation to move forwards in their careers.
As a Services Manager, you'll play a key leadership role in shaping, delivering and expanding our support services. You'll oversee a team of up to eight passionate team members, helping them deliver personalised, high-quality support to veterans and their families. You'll also lead outreach and engagement in your region, building awareness of our services and ensuring we reach those who need us most.
You'll be joining a values-driven, supportive team that works collaboratively to achieve life-changing outcomes.
What we're looking for
- A collaborative mindset: You will thrive working as part of a team with colleagues based across the UK who support each other in what can sometimes be a challenging role. You enjoy building strong partnerships, and work effectively with colleagues and external organisations to enhance the services we offer to veterans and the Armed Forces community.
- Motivation and commitment: You understand that supporting people facing complex challenges can be demanding - and you're ready to bring the energy, empathy and resilience needed to support your team to succeed.
- Adaptability: This is a hugely varied role and no two days are the same. You will often need to balance competing priorities or quickly shift focus depending on the needs of the people you will be supporting. Balancing operational needs with strategic thinking can present a challenge that you will be confident you can overcome.
- An empowering approach: You believe in people and their potential. Whether supervising your team or developing services, your goal is to support others to grow, achieve and thrive.
Why should you apply?
- A chance to make a lasting impact: Your work will help veterans and their families move forward in life with confidence and dignity.
- Competitive salary and benefits including generous holiday and pension contributions.
- A welcoming and empowering culture, with regular opportunities for team connecting and shared learning throughout the year.
- Flexibility and variety: a mix of travelling in your area, home working and regular visits to the historic Poppy Factory in Richmond, London
- Autonomy and influence: The opportunity to shape your region, build meaningful partnerships, and develop services that meet real needs.
- Be part of an iconic charity with over a century of history supporting the Armed Forces community.
For the full job description and more information about the role please download the Candidate Pack.
Due to the travel requirements of the role and the region covered, it is essential that the post holder holds a full driving licence and access to a car for business purposes.
How to apply
To apply for this position please click "Apply for this job" to submit your CV and a covering letter outlining how you meet the essential criteria in the person specification. Please address your covering letter to Debbie Boughtflower, Director of Operations.
Top tip: we don't recommend using AI to generate your covering letter (we've seen a lot of covering letters and we promise, we can tell!) - we want to know what makes YOU a good fit for the role, and AI covering letters can't capture your personality, values and qualities, or what makes your specific combination of skills and experience an ideal candidate.
The closing date for applications will be 15 June 2025. Please note, we cannot accept late or incomplete applications. Only applications submitted through the online process will be considered.
To arrange an informal conversation about the role, please contact Debbie Boughtflower.
Click here to apply for the role of Services Manager
No agencies please.
The successful candidates will be subject to an enhanced DBS check.
Applying for a role at The Poppy Factory
We usually post jobs with a fixed closing date, although in exceptional circumstances we may review applications on a rolling basis - this will be clearly stated in the job advert.
All applications will be reviewed together following the closing date, and we will shortlist candidates for interview.
We will often conduct first stage interviews via Microsoft Teams, and this may be followed by a second stage interview in person at a suitable location (either in our Richmond offices, or at meeting rooms locally, for regional roles). Where possible, we'll include anticipated interview dates in the job advert.
We will keep you updated on the status of your application, so even if you are not successful, we'll never leave you hanging. We know you'll be anxious for updates, but please be patient - sometimes we receive large volumes of applications and it can take time to thoroughly review and shortlist, or to make a selection following interview. We will get in touch with the outcome of your application or interview as soon as we have an update for you.
We've compiled some advice to candidates which may be helpful as you prepare your application.
Equality, Diversity and Inclusion
We are committed to equality, valuing diversity and promoting inclusion within our workforce. As an equal opportunities employer our commitment is to take positive measures to recruit people from underrepresented groups, and we actively encourage applicants from diverse backgrounds. We particularly welcome applications from Black, Asian and Minority Ethnic (BAME) and LGBT+ candidates as these groups are currently under-represented in our organisation.
As a Disability Confident employer, we offer a guaranteed interview for any job applicant with a disability who meets the essential criteria for the role. Please indicate in your covering letter if you wish to be considered under this scheme. We are also happy to discuss reasonable adjustments to the application or interview process to accommodate disabled candidates.
Additionally, we offer a guaranteed interview to veterans of the UK armed forces or members of the Reservist forces who meet the essential role criteria. Please make it clear in your application if you wish to be considered on this basis. Please note, to be eligible for consideration under this scheme your application must demonstrate that you meet the essential role criteria as set out in the person specification.
We are a family friendly employer and happy to discuss flexible working.
About The Poppy Factory
The Poppy Factory aims to be an exemplar employer. We recognise the impact that working with a challenging cohort can have on our staff, which is why we prioritise work/life balance and support mechanisms including training, supervision and EAP provision.
The Poppy Factory provides competitive terms and conditions of employment, including:
· Opportunity for home-based/hybrid and flexible working
· 28 days’ basic annual leave per year (including a day in lieu of Armistice Day, and 3 days’ Christmas closure), rising to 32 days with long service, plus bank holidays
· Double-matched pension contributions up to 10% employer contribution
The Poppy Factory supports veterans with health conditions and their families into employment, helping them overcome any barriers.




The client requests no contact from agencies or media sales.
Job title: Marketing Manager
Reports to: Charis Evans, Managing Director, CST Professional Development
Location: Home-based, with occasional travel for meetings and events. We provide equipment to support you working from home and pay reasonable expenses when you need to travel for work.
Salary: £40,000-£45,000 a year.
Pension: We offer a workplace pension and life assurance scheme. CST makes contributions equivalent to 10% of your gross salary.
Annual leave: Initially 25 days annual leave plus bank holidays, with an additional two days leave after three years.
Working hours: Full time, 37.5 hours a week. We are happy to consider part time and flexible working options.
Job overview We are seeking an experienced and dynamic Marketing Manager to lead and execute marketing strategy for our conferences, events, membership and consultancy services within the education sector. The ideal candidate will play a pivotal role in promoting the CST brand, increasing attendance and engagement at our events and driving membership and business growth through strategic marketing activities. They will also line manage, support and develop a Marketing Executive.
Key responsibilities
1. Developing and implementing integrated marketing strategies for CST’s services, aligned with organisational goals and values.
2. Working closely with key stakeholders to define and achieve marketing goals and income targets.
3. Engaging with CST thought leadership and policy output to understand key trends in the school trust sector and undertaking competitor analysis to identify opportunities for CST in the education market.
4. Understanding CST membership engagement data and using it to inform the planning and execution of multi-channel marketing campaigns that build audiences and pipelines for CST events and services.
5. Managing marketing calendars to ensure timely delivery of campaigns, in line with the events, communities and membership calendars.
6. Overseeing the creation of compelling marketing materials including, brochures, landing pages, social media and email campaigns, blog content and promotional video.
7. Collaborating with subject matter experts in-house and across a wide range of partners to produce thought leadership and guidance for the benefit of CST members.
8. Supporting the delivery of conferences and events and working in partnership with the events team and external partners to ensure seamless integration and quality assurance of marketing and operational activities, including onsite branding and promotional activities.
9. Working closely with CST’s Head of Communications to manage the services areas on CST’s website.
10. Build relationships with CST partners and other sector organisations to identify and create cross-promotional opportunities.
11. Using the CST CRM and other analytics platforms to report on the performance of marketing activities.
12. Any other duties that may be delegated by the MD of CST PD.
Person specification
Essential skills and experience
• 5+ years marketing and communications experience, ideally in the education or membership sector, including experience of managing people.
• Output focused, able to execute a range of communications across channels efficiently.
• People-centred, adept at forming and maintaining positive relationships with colleagues and external stakeholders.
• Fluent and precise, an excellent communicator who writes well and oversees good design.
• Data driven, with a relentless focus on monitoring impact and hitting ambitious targets.
• Proficient with CMS, CRM and marketing automation tools and analytics software.
• Familiar with Adobe Creative Cloud suite and Canva
• Highly organised, with the ability to prioritise and work to tight deadlines.
• Committed to ongoing development of themselves and their colleagues.
• Someone that embodies the Nolan Principles and acts with integrity and discretion.
• Aligned with CST’s aims to promote education for public benefit.
• Skilled at working remotely as part of a close-knit team. Desirable skills and experience
• A degree and/or professional qualifications in marketing and/or communications
• Membership of the Chartered Institute of Marketing
The client requests no contact from agencies or media sales.