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As a User Journey Support Manager, you will play a key role in helping social entrepreneurs access the funding and support they need to create positive social change. Working as part of our Social Entrepreneur Support Directorate, you'll be one of the first people applicants engage with, helping them understand our funding opportunities, navigate the application process, and access the right support at the right time.
Working across a range of funds and programmes, you will perform numerous actions such as answering applicant enquiries, assessing applications, managing award communications and delivering pre-application support. Your work will ensure applications move smoothly through the process and that every applicant receives a fair, accessible and inclusive experience.
Alongside delivering high-quality support, you'll help us continuously improve the experience we offer. Working closely with colleagues, you'll identify barriers faced by applicants, contribute to the development of accessible resources and processes, and bring the voice of social entrepreneurs into how we design and deliver our services. If you're passionate about equity, inclusion and helping people turn ideas into lasting social impact, this is an opportunity to make a real difference every day.
This role would suit someone who enjoys balancing people-focused support with strong organisation and attention to detail. You'll be equally comfortable speaking with applicants, managing complex information and data, and working collaboratively with colleagues to improve systems, processes and the overall applicant experience.
We find social entrepreneurs with bold solutions to today's challenges.
The client requests no contact from agencies or media sales.
Shape the future of the UK’s dedicated Muslim Cancer Support Network by providing critical administrative support. Safeena was created to ensure no Muslim facing cancer feels alone.
As we grow from a volunteer‑led initiative into a professionally governed national organisation, we are recruiting an Administrator who will play a central role in supporting our Head of Transformation and strengthening the foundations of our charity.
Home‑based (UK) with occasional travel
This role is ideal for someone who is organised, proactive and passionate about health equity. You will be at the heart of Safeena’s transformation programme, helping build systems, processes and governance that enable our volunteers, community champions and befriending teams to support Muslims affected by cancer with dignity, compassion and culturally sensitive care.
Why this role matters
Safeena is delivering a major two‑year transformation programme focused on building organisational capacity, strengthening governance, developing a skilled volunteer workforce and expanding cancer awareness activity across mosques and Muslim communities. Your administrative leadership will help ensure Safeena becomes a credible, compliant and high‑performing national charity capable of reaching thousands.
About Safeena
Safeena provides faith‑informed emotional support, peer befriending, bereavement support, cancer literacy education, and culturally sensitive volunteer services. Our work is rooted in sincerity (ikhlas), accountability, service (khidma) and compassion, ensuring every individual receives care that respects their faith, culture and dignity.
Key Responsibilities
Inbox & Communication Management
Manage and triage the Head of Transformation and Hello inboxes
Draft responses, prioritise actions and maintain professional communication with partners and volunteers
Meetings & Coordination
Organise meetings, workshops and community sessions
Prepare agendas, papers and pre‑reads
Take accurate minutes and maintain action logs
Documentation & Governance
Format and proofread reports, papers and presentations
Maintain project documentation and support governance processes
Assist with board and steering group preparation
Project Administration
Maintain project documentation
Support reporting, monitoring and data collection
Assist with onboarding and close‑down of project activities
General Administrative Duties
Diary coordination, travel arrangements and basic financial admin
Maintain confidentiality and uphold Safeena’s safeguarding standards
Person Specification
Essential
Strong organisational and communication skills
Experience managing inboxes, documentation and meeting coordination
Proficiency in Microsoft Office
Ability to work independently and handle sensitive information
Desirable
Experience in healthcare, charity or transformation settings
Understanding of culturally competent or faith‑informed support environments
The client requests no contact from agencies or media sales.
Could you be the person who helps make brilliant fundraising happen behind the scenes?
Natasha’s Foundation, the food allergy charity, is looking for an experienced, highly organised and personable Fundraising & Supporter Care Coordinator to join our small and ambitious fundraising team.
We’re a passionate, energetic and friendly team, united by a determination to make a real difference. We work hard, move quickly and have big ambitions for a small charity – but we also really value the way we work together. Everyone brings something different, ideas are welcomed, people support one another and there’s a genuine sense of excitement about what we can achieve.
This is a varied role for someone who loves working with people, takes real pride in getting the detail right and is equally comfortable supporting a donor, working with data or helping a busy fundraising team stay one step ahead.
You’ll be at the heart of our fundraising operation: providing warm and thoughtful supporter care, supporting individual giving, helping us make the best use of our Beacon CRM, producing accurate fundraising and income information, and supporting proposals, reports, communications and fundraising resources.
We’re looking for someone who is warm, organised, numerate and confident with data, with excellent attention to detail and practical experience of using Beacon CRM. Just as importantly, we’re looking for someone who will enjoy being part of our team – someone positive, proactive and willing to get stuck in.
You’ll be joining Natasha’s Foundation at an exciting point in our journey. We are working to improve the lives of people with food allergy through education, campaigning and pioneering medical research, with one hugely ambitious goal: a future without food allergy.
If you enjoy making things work brilliantly, care about giving supporters a great experience and want to bring your skills and energy to a charity where your contribution will genuinely be noticed and valued, we’d love to hear from you.
20 hours per week | Home-based | £32,000–£34,000 FTE
Please apply through Charity Jobs only by sending your CV and a cover letter specific to this role.
Deadline for receipt of applications is midnight on 20 September.
Telephone screening interviews will take place on 25 September.
Face to face interviews will take place on 7 October in London.
Natasha’s Foundation is the food allergy charity, driving pioneering research, education and change to create a future without food allergy.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Hertfordshire Project Assistant
Salary: £27,980 (London Fringe weighting)
Position Type: Full time/Fixed term (until December 2028)
Reports to: Scaling Manager
Based at: Remote, with travel to schools in Hertfordshire
Working Hours: 5 days a week, 9am-5pm (flexible)
Pension: School Food Matters matches pension contributions at 7% of pensionable earnings
Holiday: 31 days including bank holidays that fall on working days. Holidays must be taken during the school holidays
This role requires occasional work outside of core hours (for example, if visiting a school breakfast club). It also requires travel to schools across Hertfordshire, so access to a car would be desirable. Training for delivery of the programme will be provided online and in person, and you will be expected to travel outside of Hertfordshire for some of these sessions.
Background to School Food Matters
At School Food Matters we believe that school food can unlock a happier, healthier, more sustainable future for every child. We want a school food system that delivers for all children, so they can enjoy nutritious, delicious and sustainable school food and leave school with an informed and positive relationship with food. To achieve this, we campaign for a better school food system, bringing the voices of children, parents, and teachers to government policy, and deliver fully funded food education programmes in schools across the country.
Background to Nourish
Our Nourish programme supports schools to create a food environment that puts children and young people's nutrition first. The evidence-based, multi-component programme helps schools to develop action plans and policies to cover the food served across the whole school day. Nourish uses a collaborative whole school approach to food involving everyone across the school community to create lasting positive change.
Job purpose
· To support two Project Officers with the delivery of Nourish in 30 schools in Hertfordshire (primary, secondary and SEND settings) over 2 years
Key tasks include
· Recruit schools to take part in Nourish
· Shadow and support project team to deliver in person food audits in schools
· Build relationships and work closely with teachers, teaching assistants, cooks, kitchen teams and senior leaders in schools in Hertfordshire to improve the food they offer their students
· Provide practical support to the project team with setting up workshops including paperwork and food shopping
· Provide admin support to the project team
· Tailor Nourish resources for Hertfordshire schools where required
· Collect data and maintain accurate records relating to the project
· Gather content for our comms team, website and social media platforms
· Keep project team fully updated on progress
· Keep up to date with safeguarding requirements and reporting procedures
· Maintaining the ethos of the charity and positively promoting our work at all times
· You will also be expected to undertake any other tasks relevant to the affairs of SFM that may arise from time to time. Therefore, being flexible and approaching the job with an open and positive mindset is essential.
Person Specification
Essential
· Excellent administrative and organisational skills with great attention to detail
· Excellent IT skills including excel, word and email
· Ability to work in a team, and seek help when needed
· Comfortable engaging with variety of audiences (students, school staff and parents), incl. writing and responding to email, conducting telephone, virtual and face to face meetings, and running workshops
· Self-motivated and optimistic with a can-do attitude
Desirable
· Experience of working for a charity or not for profit organisation
· Experience of working in schools
· An interest in food education and children’s health
· Access to a car
We campaign for a better school food system. We support schools, local authorities and MATs to improve food in schools.



The client requests no contact from agencies or media sales.
We are Living Streets, the UK charity for everyday walking.
We want to create a nation where walking is the natural choice for everyday, local journeys; free from congested roads and pollution, reducing the risk of preventable illnesses and social isolation. We want to achieve a better walking environment and to inspire people of all generations to walk and wheel more.
We’re looking for an organised and customer-focused Commercial Assistant to join our Development and Delivery department.
You will support Living Streets Services Ltd – our trading subsidiary and successful social enterprise – helping to deliver products and services including WOW – the walk to school challenge, Walk to School Week and Little Feet.
This is a varied role combining administration, customer service and sales support. You will process orders, respond to enquiries, maintain accurate records, and work with customers, suppliers and colleagues to resolve issues. Your work will help us provide excellent service, while contributing to the efficiency and financial success of our trading activity.
What you’ll do:
·Process customer orders accurately and coordinate fulfilment and invoicing.
·Respond to enquiries from schools, local authorities, project coordinators and other customers by telephone and email.
·Investigate and help resolve order, product and delivery issues.
·Maintain accurate sales, purchasing, stock and customer records.
·Monitor stock levels and support relationships with key suppliers.
·Prepare quotations and respond to sales enquiries.
·Support new and existing customer accounts and maintain database records.
·Assist schools using the WOW Travel Tracker platform and other digital products.
·Support the delivery of engagement and evaluation activities, including our annual design competition.
·Help coordinate outreach events and tender submissions.
·Provide general administrative support, including taking minutes at quarterly board meetings.
What we’re looking for:
·Experience of providing administrative, customer-service or operational support.
·Experience of responding to enquiries by telephone and email.
·Experience of supporting sales activity, such as preparing quotations or processing orders.
·Strong organisational skills and the ability to manage competing priorities.
·Clear and professional written and verbal communication skills.
·Accuracy and close attention to detail.
·Confidence using CRM systems and Microsoft Office or equivalent workplace software.
·A practical approach to solving routine problems and knowing when to escalate an issue.
·The ability to work independently and collaboratively.
·A helpful, professional and customer-focused approach.
·A commitment to Living Streets’ purpose and to equity, diversity and inclusion.
Living Streets is committed to being an equal opportunities employer and welcomes applications from people of all backgrounds and experiences.
Closing date: 30/09/2026 (11:59 PM)
Interviews: 08/10/2026 – 09/10/2026
Our mission is to achieve a better walking environment and inspire people to walk more.



The client requests no contact from agencies or media sales.
We are Living Streets, the UK charity for everyday walking.
We want to create a nation where walking is the natural choice for everyday, local journeys; free from congested roads and pollution, reducing the risk of preventable illnesses and social isolation. We want to achieve a better walking environment and to inspire people of all generations to walk and wheel more.
We are looking for an enthusiastic and motivated individual to join our team as Project Coordinator to continue the delivery of our Workplaces project in partnership with West Yorkshire Combined Authority.
You will be responsible for ensuring the project achieves its behaviour change aims, as agreed by the funder. This includes but is not limited to recruiting workplaces onto the project, organising the distribution of resources and supporting project audiences in the implementation of walking interventions.
You will be required to make in-person visits across West Yorkshire, so must be situated in a position to travel within the region, ideally using public transport where possible.
Living Streets is committed to safeguarding and promoting the welfare of children, young people and adults at risk; and expects all our staff and volunteers to share this commitment. Applicants will be subject to background and criminal records checks as relevant to the job role.
Living Streets is committed to being an equal opportunities employer and welcomes applications from people of all backgrounds and experiences.
Closing date: 04/10/2026 (Midnight)
Interviews: 16/10/26
Our mission is to achieve a better walking environment and inspire people to walk more.



The client requests no contact from agencies or media sales.
We are Living Streets, the UK charity for everyday walking.
We want to create a nation where walking is the natural choice for everyday, local journeys; free from congested roads and pollution, reducing the risk of preventable illnesses and social isolation. We want to achieve a better walking environment and to inspire people of all generations to walk and wheel more.
We are looking for an enthusiastic and motivated individual to join our team as Project Coordinator to coordinate the delivery of a schools’ project in partnership with West Yorkshire Combined Authority.
You will be responsible for ensuring the project achieves its behaviour change aims, as agreed by the funder. This includes but is not limited to recruiting new primary and secondary schools onto the project, keeping active schools engaged, organising the distribution of resources, and supporting project audiences in the implementation of walking interventions.
You will be required on site and will therefore live within a reasonable travel distance (by public transport) of West Yorkshire.
Living Streets is committed to safeguarding and promoting the welfare of children, young people and adults at risk; and expects all our staff and volunteers to share this commitment. Applicants will be subject to background and criminal records checks as relevant to the job role.
Living Streets is committed to being an equal opportunities employer and welcomes applications from people of all backgrounds and experiences.
Closing date: 04/10/26 Midnight
Interviews: 15/10/26
Our mission is to achieve a better walking environment and inspire people to walk more.



The client requests no contact from agencies or media sales.