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Administrator
Job Title: Administrator
Salary: £15,000 per annum based on 22.5 hours per week (£25,000 per annum full-time equivalent, pro rata)
Hours: Part-time (22.5 hours per week). We are open to discussing flexible working arrangements.
Location: Home-based
Reports to: Allocated line manager from the Executive Directors
About BADth
The British Association of Dramatherapists (BADth) is the professional organisation for dramatherapists in the United Kingdom. We are dedicated to developing, promoting, and representing the field of dramatherapy both nationally and internationally. Our work supports the highest standards of professional practice, education, and advocacy within the arts therapies sector.
Our Mission
We aim to develop, promote, and represent dramatherapy in all contexts, working collaboratively with other healthcare professions and providing the best possible services to our members.
Our Objectives
To promote the advancement of dramatherapy as a profession
To be the representational body for dramatherapists in the UK
To promote, maintain, improve and advance the education of the public on the benefits of dramatherapy
To be an advocate for the establishment and maintenance of fair pay and conditions of service for dramatherapists
To forge links internationally
Dramatherapy is a form of psychological therapy that uses drama and theatre processes to support people in exploring emotions, developing insight, and promoting personal growth. It is a creative, evidence-based approach used in a wide range of clinical, educational, and community settings.
Purpose of the Post:
This role provides the administrative foundation of the organisation, ensuring its day-to-day operations run smoothly, efficiently and reliably. The Administrator is the central point through which systems, information and processes are held and maintained.
The postholder is responsible for coordinating membership administration and core systems. They ensure accurate record-keeping, support financial and governance processes, and coordinate the practical delivery of organisational activity.
Through consistent, attentive administration, this role enables the wider organisation to function effectively. It supports a coherent, responsive service that members can trust and rely on, making an important contribution to the stability, professionalism and effective operation of the Association and, in turn, the wider field of dramatherapy.
Working Hours & Location
This is a part-time role (22.5 hours per week) and is home-based.
The postholder will have flexibility in how their contracted hours are worked across the week, subject to the operational needs of the Association. At least 15 hours will need to be worked during normal business hours to attend team meetings, respond to member enquiries, and fulfil key organisational responsibilities. Working arrangements will be agreed with the line manager and reviewed as required in supervision.
The postholder will also be required to attend the Directors' Meeting, which takes place once a month, either on a Saturday morning or on a weekday evening. Attendance at these meetings forms part of the contracted hours for this role.
There may also be occasional requirements to attend other meetings or events, such as the annual conference or team away days, which may fall outside the postholder's usual working pattern. Where additional hours are worked to attend such events, time off in lieu (TOIL) will be offered within the following two weeks.
Job Description:
Membership Administration & Data Management
Database Management: Maintain organisational records and information, ensuring they are accurate, up to date and complete to the best of the Association's knowledge and strictly comply with UK GDPR and data protection regulations.
Member Pipeline: Process new member applications, renewals, category switches and lapses smoothly.
Onboarding: Support new member onboarding by issuing welcome packs and ensuring seamless access to systems and benefits.
Offboarding: Where members do not renew, update the database, send a feedback form, and track reasons for departure.
Reporting: Maintain systems for tracking membership data and produce regular statistical reports for management.
Policy: Support the implementation and development of organisational policies and procedures in collaboration with directors and committees.
Financial
Financial Tracking: Work with the bookkeeper to ensure financial records on Xero are complete.
Invoicing: Work with the bookkeeper in to set up and release payments once approved by the company director. Send invoices and invoice reminders where membership fees have not been correctly paid.
Staff Annual Leave Tracking: Manage and track staff annual leave records.
Member Enquiries & Customer Service
Inbox Management: Act as the first point of contact for the organisation, managing the central inbox and handling routine membership queries with clear, timely responses.
Signposting: Direct complex or specific enquiries to the relevant resources, directors or volunteer committees.
Feedback Collection: Gather and analyse member feedback (both impromptu and via structured surveys) to help improve services and satisfaction.
Core Communications & Digital Channels
Website & Infrastructure Maintenance: Maintain and update website content via the admin backend (updating committee member profiles, helping members with login issues, and updating job listings). Ensure core plugins and page layouts are regularly updated to their latest versions. Troubleshoot and fix any automated background tasks or form workflows that are not functioning as expected, and proactively source appropriate external IT or web developer expertise when a complex technical fix is required.
Social Media: Manage member applications to the members-only Facebook group, including tracking usernames to remove lapsed members.
Newsletters & Email: Add any administrative or membership-related updates to the monthly newsletter and proofread final copy before sending.
Cyber Security Incident Response: Act as an initial administrative responder if a cyber security incident is suspected, following the organisation’s cyber incident response playbook. This includes knowing how to force log out affected users, revoke active sessions where possible, reset passwords, reset or rotate other access credentials where required, preserve relevant records, and escalate promptly to the allocated line manager and board of directors. Credentials may include passwords, security codes, access tokens, API keys, recovery codes, or other information that proves a person or system is authorised to access an account.
Committee & Volunteer Support
Committee Administration Support: Provide administrative support to volunteer committees, including maintaining committee webpages, distributing communications, adding meetings to committees’ Teams calendars where requested, updating records, and supporting agreed administrative processes.
Volunteer Admin: Assist with the administrative onboarding and retention processes for volunteers, ensuring they have the guidance and resources needed.
Internal Communication: Facilitate effective and GDPR-compliant information sharing between different branches of the professional body.
Annual Governance Minute-Taking: Assist with taking minutes once a year, specifically for the organisation’s General Meeting (AGM/GM).
Annual Report Formatting: Support the preparation of the organisation’s annual report by formatting supplied content into a clear, consistent and accessible document, ensuring headings, images, tables, captions, branding, layout and proofreading corrections are applied accurately before review and publication.
Ad Hoc Executive Support: Assist with ad hoc requests from the Association Chair and Vice-Chair.
Key Performance Indicators (KPIs)
The success of the administrator role will be measured against the following KPIs:
Data Integrity & Compliance: The membership database and CRM are consistently reliable, audit-ready, and compliant with UK GDPR regulations, with syncing errors or data gaps proactively caught and resolved during routine maintenance.
Financial Health & Transactional Accuracy: Invoices, renewal notices, and approved payments are processed accurately and strictly on schedule to maintain healthy organizational cash flow. Financial records in Xero and internal staff leave logs are kept consistently up to date, ensuring the bookkeeper and directors have reliable financial data.
Service Excellence & Responsiveness: Members, committees and external enquirers experience a seamless, professional, and timely customer service journey, characterized by steady frequent inbox management and the elimination of communication backlogs.
Operational Pipeline Efficiency Administrative workflows—specifically member onboarding, offboarding feedback loops, and volunteer tracking—move through the pipeline steadily and predictably without administrative delays.
Digital Channel Stability & Readiness The organization’s digital assets (website content, plugins, and communication channels) remain secure, functional, and up to date, with technical issues or security concerns actioned or escalated promptly to minimize operational downtime.
Governance & Documentation Quality The Board and volunteer committees receive accurate, well-formatted, and brand-consistent documentation (including minutes, reports, and marketing collateral) delivered on schedule to support organizational decision-making.
Person Specification:
Membership Administration & Data Management
Essential
Proven experience managing databases or CRM systems with high attention to detail.
Strong data entry skills with a track record of maintaining accurate digital records.
Strong organisational and time management skills.
Desirable
Strong analytical skills with the ability to interpret data (including membership data) and generate insights.
A solid understanding of UK GDPR and data protection principles in an administrative context.
Financial
Desirable
Experience using Xero accounting software.
Member Enquiries & Customer Service
Essential
Polite, professional, and helpful manner.
Experience managing a busy shared inbox and responding to customer or member queries within set timeframes.
Ability to handle feedback constructively and log information systematically.
Desirable
Experience in the healthcare, professional body, or dramatherapy/related sectors.
Core Communications & Digital Channels
Essential
Good written communication and proofreading skills.
Desirable
Experience updating website content using a content management system (CMS) backend.
Baseline technical confidence to manage routine software/plugin updates and recognise when a system error requires external technical support.
Basic cyber security awareness, including confidence to follow a cyber incident response playbook, force users to log out, reset passwords, and escalate suspected account compromise or data security concerns appropriately.
Experience formatting reports or formal documents, including applying consistent styles, layout, branding, tables, images and proofreading corrections.
Experience using Mailchimp (or similar email marketing tools) to distribute newsletters.
Familiarity with diagnosing automated front-end website workflows, form triggers, or plugins (such as JetEngine, JetFormBuilder, or Zapier integrations).
Experience supporting account access security, such as multi-factor authentication, forced sign-out, password resets, or secure credential rotation in systems such as Microsoft 365, WordPress, CRM platforms, or email marketing tools.
Experience producing basic marketing and promotional collateral.
Committee & Volunteer Support
Essential
Ability to priorities tasks to support multiple members, groups or committees simultaneously.
A collaborative mindset with the ability to support and encourage volunteers working towards organisational goals.
Desirable
Previous experience working within a membership body, association, or non-profit sector.
Experience in volunteer coordination, support, and onboarding.
Experience in coordinating networking events.
Ability to manage online meetings and events.
This role offers a unique opportunity to make a significant impact on the day-to-day running and development of our professional body. If you are passionate about delivering exceptional administrative support and engaging with a dedicated professional community, we would love to hear from you!
Additional Information
All offers of employment will be subject to satisfactory references, confirmation of the right to work in the UK and a satisfactory Basic Disclosure and Barring Service (DBS) check. Further information about these checks and how applicants’ personal information will be handled will be provided during the recruitment process.We are committed to providing a professional, respectful and safe environment for our members and volunteers. We expect everyone working with the Association to uphold these standards and to follow our relevant policies and procedures.
How to Apply
To apply by 23:59 British Summer Time on Sunday 19 July 2026. The vacancy may close early if there is a high volume of applicants. Shortlisted candidates will be invited to attend an online interview on 24 July 2026. Applicants after that time will only be considered if we fail to appoint and need to do a second round of interviewing.
If you have any questions about the role or the application process, please don’t hesitate to get in touch via the same email address.
We look forward to receiving your application and welcoming a new colleague to our dedicated and creative team.
Please submit your CV along with a brief cover letter (2 sides of A4 max) outlining your experience in administration.
We are seeking a highly organised and proactive Administration Co-ordinator to support the effective operation of our charity. This role will play a key part in developing and a task management system that helps streamline processes, we envisage this platform utilizing AI to help maximise efficiency across the organisation.
Working closely with the CEO and Business Development Co-ordinator and the Executive Support Officer. The successful candidate will be part of the team providing high-quality administrative support across the organization.
This is an excellent opportunity for someone who enjoys improving systems, solving problems and providing exceptional administrative support within a purpose-driven organisation.
Key Responsibilities
· Undertake any other duties commensurate with the level of the role.
This is a new role therefore the job description will change over time as the role develops.
Person Specification - Essential
Person Specification - Desirable
The client requests no contact from agencies or media sales.
ALDER HEY CHILDRENS CHARITY
Job title: Philanthropy Assistant
Salary: £26,848 - £31,439
Hours: 37.5 hours per week
Location: Mix of home working and office based (office is at Alder Hey, Liverpool). Hybrid working available.
About us
Alder Hey Children’s Charity raises vital funds to help make Alder Hey Children’s Hospital a truly world-class, patient-friendly hospital for the 450,000 patients and families we care for every year.
The charity helps to fund a range of activities and projects that are designed to enhance and improve the lives of our amazing young patients. This includes the funding of specialist medical equipment to ensure our brilliant surgeons and clinical staff have the most up to date and cutting edge technology available and funding hi-tech distraction equipment designed and proven to reduce pain and anxiety in our patients. We also fund a range of programmes and special projects such as our ward musicians, our on-site magician and the play specialists we have on every ward.
About this role
This is an exciting opportunity for a Philanthropy Assistant to join the Charity team here at Alder Hey, the UK’s busiest Children’s Hospital.
The postholder will work closely with the Philanthropy Support Lead to provide operational support and administration for the team, including events, donor meetings and visits, mailings, prospect research, data and use of the charity CRM (Salesforce).
We’re looking for a flexible team player with previous administration experience. You’ll also be self-motivated, proactive, detail-oriented and great at building relationships. If you’re excited by the sound of this, we’d love to hear from you!
Key Responsibilities will include:
Events
Administration, Processes and Data
Other Duties
Please see the attached Job Description and Person Specification for more information.
Our Values
At Alder Hey Children’s Charity, our values guide how we work. Being courageous, working together, showing passion and embracing creativity enables us to support the hospital in delivering the very best care for young patients and their families.
Courage
We try new things, take risks and innovate. We speak up, take accountability and act with responsibility.
Together
We work as one team, sharing knowledge and learning. We partner with patients, families, supporters and colleagues.
Passion
We are passionate about what we do and inspire others.
Magic
We are creative, fun and child-led, creating special moments and going the extra mile.
Additional Information
In April 2025, the charity adopted a four-day working week policy. Staff previously working 37.5 hours now work 30 hours across four days, maintaining full pay while supporting a better work-life balance.
This job description outlines the general nature of the role and is not exhaustive. It may be subject to change in line with organisational needs.
Alder Hey Children’s Charity will make reasonable adjustments where required and is committed to equal opportunities and safeguarding children and vulnerable adults.
The post holder will be required to complete an enhanced DBS disclosure check.
How to apply
You can apply by clicking the link below. Applications must include your CV and a covering letter (no more than one side of A4) which answers the following questions:
· How do you meet the person specification? If you don’t exactly meet all of the role requirements but have transferable skills please do consider applying and provide details as part of your answer.
· Why do you want to work for Alder Hey?
Additional information is included within the Job Description and Person Specification.
Closing date: Monday 3 August 2026
Interviews will be held in person at Alder Hey on Thursday 13 August
The client requests no contact from agencies or media sales.
About Adolescent Health Study
The Adolescent Health Study (AHS) is an ambitious new UKRI-funded initiative to establish a prospective, longitudinal population study that will generate a globally leading open science data platform and research resource. AHS aims to recruit at least 100,000 young people from across the UK and to follow their mental and physical health and wellbeing over at least 10 years. It plans to collect data through questions and measures; to obtain bio-samples for a wide range of genomic and other high-throughput assays; and to capture linked data relevant to health and wellbeing from participants’ health, education and other administrative records. There will be a strong emphasis on engaging with and involving young people, schools, parents and other relevant stakeholders in the design and delivery of the study, as well as on including young people that represent as wide as possible a range of backgrounds, experiences and characteristics. AHS will focus on enabling a wide range of research, including studies of the critical biological and social developments that occur during the transition from childhood to adulthood and the determinants of both mental and physical health and wellbeing in adolescents and young adults.
Purpose of the post
The administrative coordinator will play a key role in providing administrative, coordination and financial support across AHS. The role focuses on managing core systems, inboxes and documents, ensuring information is accurate, accessible and compliant. Acting as a central point for organisation, the postholder will coordinate meetings, support teams with routine administrative tasks, and contribute to smooth financial processes. They will help maintain effective workflows in a virtual environment, escalating issues as needed to keep daily operations running efficiently.
Main responsibilities
Administration and systems management
Team coordination and support
Finance delivery and support
Operational delivery and implementation
Knowledge, skills and experience
Essential criteria
Desirable criteria
Dimensions
Application Process
All candidates are required to complete the application form which can be found when clicking 'Apply Now' via Charity Job.
Please refer to the ‘How to Apply’ section of the downloadable application form.
Please note that only applications submitted directly to Gravitate HR will be accepted for this position.
The closing date for this position is 11pm Sunday 26 July 2026.
Interviews are currently expected to be held during the week commencing 24 August 2026.
Equal Opportunities Policy Statement
AHS is an equal opportunities employer, and as such aims to treat all employees, consultants and applicants fairly. AHS is an equal opportunities employer, and as such aims to treat all employees, consultants and applicants fairly. It is our policy to provide employment equality to all, irrespective of age, disability, gender identity or expression, marital or civil partnership status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation.
Beyond these protected characteristics, we acknowledge the importance of socio-economic background, childcare and caring responsibilities, educational background, neurodiversity, and any other factors that shape an individual’s identity and opportunities. We strive to create an environment where all colleagues feel valued, supported, and able to contribute fully.
Values
It is an exciting time for the Adolescent Health Study (AHS) as we establish our senior leadership team in 2025. As the senior executive team evolves, the AHS values will be grounded in inclusivity, integrity, accountability, and collaboration.
All candidates are required to complete the application form which can be found when clicking 'Apply Now' via Charity Job, within Supporting Documents.
Please refer to the ‘How to Apply’ section of the downloadable application form.
Please note that only applications submitted directly to Gravitate HR will be accepted for this position.
The closing date for applications is 11:00pm on Sunday 26 July 2026.
Interviews are currently expected to be held during the week commencing 24 August 2026.
Reporting to the Director of Fundraising, you will play a key supporting role within the fundraising team, assisting the Corporate Partnerships Manager and the Communications team. With a key aim of delivering agreed activity and growing income from corporate partnerships.
This role focuses on supporting the identification and recruitment of new regional, national and international corporate supporters, while also playing a lead role in managing and stewarding existing partnerships, with particular responsibility for communications activity and delivery of sponsorship activities and events.
World Horse Welfare has seen a substantial growth in corporate support over the past four years, so this post presents significant opportunities to be part of a growing income stream as the charity celebrates its centenary in 2027.
Whether you’re a recent graduate with a willingness to learn or an experienced candidate ready to hit the ground running, we offer a competitive salary tailored to your experience — starting at £28,000 per annum for entry-level applicants and up to £34,000 per annum for those with proven expertise. You’ll benefit from a supportive environment, opportunities to grow, and the chance to make a real difference from day one.
KEY RESPONSIBILITIES
Supporting New Business Development
Managing Existing Corporate Partnerships
Communications & Engagement
Sponsorship & Agreement Management
Administration & Reporting
ABOUT YOU
Essential:
Desirable:
World Horse Welfare’s vision is a world where every horse is treated with respect, compassion and understanding.
The client requests no contact from agencies or media sales.
About the opportunity
You will help drive the quality and impact of our key stage 2 (KS2), key stage 3 (KS3) and key stage 4 (KS4) English tutoring programmes through improving our English resources. You will create training materials and provide advice and support to our volunteers and our (mostly) non-teaching staff members who manage these volunteer tutors day to day. You will be engaged in our AI tutoring pilot including undertaking pedagogical reviews of potential English AI tutoring tools.
Deadline: Sunday, 26th July
Interviews: Monday, 3rd August 2026
Start date: Ideally, Thursday, 1st October 2026
Contract and hours: 0.6FTE (all year) or 0.8FTE (term time only), 12-month fixed-term maternity cover contract. A full working week is 37.5 hours.
Duties and responsibilities
Person specification
Qualification criteria:
We are looking for someone who is/has:
We are looking for the following attributes, though you might be more experienced in some areas than others:
You will likely be more successful in this role if you:
Award-winning national education charity working towards a world in which no child’s life chances are limited by their socio-economic background.
The client requests no contact from agencies or media sales.