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We have ambitious plans to make our much-loved centre more modern, accessible and inclusive, and to help promote a more sustainable future.
The Hill End Charitable Trust are looking for an enthusiastic and organised person to be our new project coordinator – working with our Centre Director on a wide variety of tasks to create and deliver the projects we need to transform our site and buildings.
The Hill End Outdoor Education Centre has been providing unique outdoor learning experiences to children and adults since the 1920s. Our mission is to provide exciting and meaningful day and residential learning experiences that inspire children, and every visitor, to enjoy and value nature and the outdoors. Managed for decades by local authorities, Hill End is now an independent charitable trust seeking to create a more sustainable future.
The Role
We are seeking a Project Coordinator on a part-time basis to help us create and deliver our vision to develop our site and buildings for the future. This includes modernising our existing facilities, improving access and becoming more environmentally sustainable.
These are ambitious plans and we are not expecting to achieve everything at once. We are looking to create a series of distinct, prioritised projects so we can move forward and need more people capacity in our small team to do so.
The Project Coordinator is a new role, and will undertake the essential administrative, communication, planning and reporting needed to help make our plans a reality. In the first instance, this will be to assist with key building renovations and improvements such as creation of disabled facilities.
The Project Coordinator will not necessarily have formal project management experience, but must be able to pull together a wide-ranging set of requirements, create and improve processes and practices that will allow us to better manage our site development in future.
This role might suit someone wishing to work either three full days or part of each working day. We are happy to discuss flexible working hours.
Principal Duties
These will include:
Gathering and analysing management data
- Using customer bookings and finance systems to extract key information.
- Defining and reporting on key metrics to evaluate the progress and success of projects.
- Collating and using data as required to help with other key strategic tasks such as cost-benefit analysis and business cases.
- Providing data as required to support business planning, funding bids, marketing and communication.
Project communication
- Identifying and engaging with a wide range of key stakeholders, such as partners, customers, contractors, consultants and planners.
- Putting in place systems for better project communication, internally and externally.
- Assisting with scheduling of tasks and meetings.
- Reporting as necessary to the Centre Director and Trustees.
Project coordination
- Helping to define project aims, needs and budgets in line with our strategic priorities.
- Obtaining quotations, costings and development options for Hill End to review and approve.
- Assisting with legal and contractual considerations.
- Putting in place new and robust systems to record project progress and next steps.
- Defining and improving existing management systems.
- Helping to create a new project management model for future development.
Knowledge, experience, skills and personal attributes required
The Centre has a small, dedicated staff who are all committed to the aims of the charity. The successful applicant will share the values and enthusiasm of the team. Hill End is outdoor-focussed and they should be prepared to embrace this outlook in their work and join in wholeheartedly with making the Centre a success.
The successful applicant must have:
· Excellent organisational skills, able to pull together complex tasks.
· The ability to prioritise and work to deadlines.
· Good communication and collaboration skills.
· A capacity to learn new systems quickly and thoroughly.
· Excellent verbal and written communication skills.
· Proficiency in standard office software packages (e.g. Microsoft Word and Excel).
· Self-motivation and able to work without close supervision.
· Awareness of their responsibility to protect the safety and promote the welfare of young people visiting the Centre.
· A satisfactory Disclosure and Barring Service (DBS) check.
It would be an advantage to an applicant to have:
· A good overall standard of education.
· Project management experience.
· Previous experience with the construction industry or planning.
· Enthusiasm for education and outdoor learning.
Application Procedure
To satisfy the requirements for safer recruitment, we need to ask for a full employment record. Details of any gaps between jobs or between finishing education and employment must be provided.
Please apply by submitting the following:
- A cover letter explaining your previous experience relevant to the position.
· A CV including employment history and full contact details of at least two referees.
The closing date for applications is 12pm on Friday 31 May 2024
Interviews will take place on Tuesday 4 June 2024
Hill End is committed to safeguarding children and young people. All post holders in regulated activity are subject to appropriate vetting procedures and a satisfactory Disclosure and Barring Service (DBS) check.
You can read more about Hill End on our website, and access key documents such as our Safeguarding Policy and our Equalities and Diversity Policy and Commitment.
This post is kindly funded by the Oxfordshire Community Foundation Step Change Fund – focusing on capacity building and strengthening of Oxfordshire’s charitable sector.
Hill End provides exciting and meaningful learning experiences that inspire children, and every visitor, to enjoy and value nature and the outdoors.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
About Us
Inspire is a charity based in East London. We inspire children and young people across London and beyond, using data to understand the barriers they face and connecting them with a range of employers and opportunities to open doors to their success.
We have over 30 years of experience in delivering high quality services and programmes to children, young people, schools, local authorities and employers. Working alongside our large network of employer volunteers, we design and deliver programmes that inspire and support children and young people to create a positive future for themselves in their journey from the classroom to workplace. We provide them with independent careers guidance, high aspirations and strong employability skills.
The Opportunity
We are seeking a Partnerships Manager to join our team. This is an exciting opportunity to join our Business Development Team and make a significant contribution to delivery of the charity’s high quality services to children and young people, providing them with opportunities and inspiration to enable them to achieve their potential, create a positive future for themselves and open doors to their success.
If you are self-motivated, enthusiastic and confident with experience in successfully securing, managing and developing partnerships from initial prospect research through to contracting and ongoing management, then this role is for you. Working alongside the Director of Business Development and Partnerships, you will support and contribute to the charity’s business development strategy with responsibility for managing activity including raising funds for Inspire from a range of sources including corporate partnerships, community fundraising, trusts and foundations.
Key responsibilities of the role include:
1. Writing and submitting applications for new funding to statutory bodies, trusts, foundations and corporates.
2. Researching funding opportunities, competitors and market trends.
3. Developing and maintaining an annual calendar of community fundraising activities.
4. Identifying new business development opportunities and developing a pipeline of opportunities and proposals.
5. Management and growth of Inspire's entry to mid-level corporate partnerships.
6. Working with delivery team colleagues to ensure funders’ reports are completed on time and to a high standard.
Benefits
29 days annual leave plus bank holidays
3 volunteering days per year
Family friendly policies
Hybrid working arrangements
If you have the skills and desire to join our team, please see our job description for further details.
How to Apply
If you wish to apply for this role, please provide your CV and a covering letter outlining why you are suitable for the role, clearly addressing the requirements of the person specification.
Closing date
Interviews will be held on a rolling basis. We will review applications as we receive them and aim to appoint as soon as we meet the right person. We reserve the right to close the application process early if we find a suitable candidate.
Unfortunately, due to the number of applications we receive we are unable to contact unsuccessful applicants.
Inspire is committed to safeguarding and promoting the welfare of children and young people. The successful candidate will be required to apply for an Enhanced Disclosure via the Disclosure and Barring Service.
The client requests no contact from agencies or media sales.
Are you keen to work in a busy and efficient team?
We’re working with a wonderful health charity who are looking for an Events Administrator to join their events and community team. You’ll speak to supporters over the phone, via email and social media and be the first point of contact for enquiries. You’ll work on the supporter-led fundraising team portfolio, including challenge events, community fundraising and fundraising products, providing administrative support.
This is an important role for the team as you will be the first point of contact for speaking with participants and maintaining accurate data entry, you will also send out communications and event packs to supporters as well as focusing on 3rd party events programmes. This is an excellent role with amazing perks and opportunity to be a part of a collaborative and progressive team.
As an Events Administrator, you will need:
- Experience in fundraising, supporter care or similar customer service capacity
- Excellent interpersonal skills and ability to respond to supporter queries efficiently
- Ability to work efficiently and meet deadlines within a fast-paced environment
Deadline: ASAP
Salary: Salary: £24,000 – £25,000
Location: Hybrid- London
Contract type- Permanent (37.5 hours)
If you would like to discuss this role further, please call Chloe on 02030 062787 or email your interest along with your CV to [email protected]
Ashby Jenkins Recruitment are a specialist charity recruitment agency, we use our extensive sector knowledge and experience to match candidates to the most suitable roles. We take a relationship-led approach to recruitment, working ethically, and supporting people to find their perfect role within the not-for-profit sector.
We are passionate about improving equality across the sector, you can read more about our commitment to diversity here.
If enough applications are received the charity reserve the right to end the application period sooner.
We're looking for a kind, compassionate and efficient Customer Contact Centre Officer to join our Customer service team located at our Head Office moving to Caledonian Road this year.
£25,600.00 per annum, working 35 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.
Want to feel like you're making a difference? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Job Overview:
To provide a Customer Call Centre as the "first point of contact" within Look Ahead for customers, staff, contractors and external agencies for rent, housing benefit, service charge, repairs, complaints and customer support queries.
Working Patterns are Monday- Friday 9am to 5pm
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
What you'll do:
- As a member of the Customer Call Centre be the first point of contact for customers and staff throughout the organisation on all enquiries
- Deal with enquiries on Housing Management, Maintenance and Customer Support
- Receive and action maintenance requests for owned, managed or leased properties
- Receive, log and transfer complaints received in accordance with Look Ahead's policy and procedure
- Data entry into IT systems and databases for reporting and performance indicators
- Support of administration functions within the team
Key Responsibilities:
- To receive enquiries in all formats and be the first point of contact to resolve or action/escalate accordingly
- To resolve and provide information on initial rent, housing benefit and service charge enquiries
- To provide details on Look Ahead's Support function for customers or external agencies to include Support Worker or scheme contact details and referral process
- To log and transfer complaints in accordance with Look Ahead's procedure and policy
- Receive and action maintenance requests for owned, managed or leased properties to include responsive repairs, void/empty property repairs, insurance, rechargeable, planned, cyclical and servicing works. Monitoring the progress of works orders to including updating, varying, and completing work orders
- Data entry into IT systems and databases for reporting and performance indicators
- Provide support in the duties of the other administration roles within the team (including occasional reception cover)
- To ensure that all duties are carried out in accordance with policy and procedures
- To maintain files either in paper and electronic format to include all correspondence, certificates and documentation
- To produce correspondence or documentation to be sent internally or externally
- Attend internal and external meetings or forums to promote Property Services and Look Ahead
- Any other duties relevant within the team as and when required
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
- Approachable and open behaviour. Works as part of a group or team
- A strong approach and commitment to providing an excellent customer service
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
- Demonstrates significant confidence and high levels of self-esteem
- Is respectful, articulate, and sensitive in style of communication
- Is motivated towards excellence and improvement of personal performance with a can doattitude
What you'll bring:
Essential:
- Educated as a minimum to GCSE English and Maths or equivalent
- IT literate and can use Microsoft software packages and housing management systems
- Customer service skills especially verbal
- At least two years experience in working in a call centre, property and/or customer services environment
About us:
Look Ahead is a dynamic, leading, not-for-profit care and support provider in London and the South East. As an organisation we deliver over 110 services, providing support to around 7000 customers each year. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
THE ROLE: Full-time (37 hours per week) / Permanent / Job description and application pack are available to download from our website.
Our mission is to help children and young people have a fair chance to be who they want to be. We do this by providing a safe home, increasing life skills and self-confidence, and improving emotional wellbeing and mental health.
We are seeking an experienced Rent Officer to join our small, dispersed Rent Team which consists of a Rent Team Leader; two Rent Officers, and two part-time Rent Team Administrators which sits within our Housing and Property services. In conjunction with our Supported Housing services, the Rent Team is responsible for the collection of the organisation's rent and other property charges. As a Rent Officer you will manage a caseload of properties and will be responsible for monitoring rent accounts; ensuring that appropriate action is taken to maximize rental income. You will ensure accuracy of rent accounts’ and service users’ information held on the rent management database (Pyramid).
In addition, you will liaise with relevant local authorises housing benefit departments; ensuring positive relationships are forged. You will have knowledge of the external environment in which YMCA DownsLink Group works and keep abreast of key changes, particularly around Welfare Reform.
Hybrid role – mainly based at Reed House in Hove, with an expectation to work out of other locations across the YMCA DownsLink Group area when required. Working a minimum of three days at Reed House / on site and two days from home - working hours of Monday to Thursday, 9am to 5pm and Friday, 9am to 4.30pm.
ABOUT YOU: We know there are great candidates who may not fit everything described, or who have important skills we have not mentioned. If that is you, please do not hesitate to apply and tell us about yourself and why perhaps you are looking to take the next step.
We are looking for an enthusiastic person who can work independently and as part of a team. Ideally you will have experience of working in a rent management setting; working with a computerised rent/ payment database and other IT packages; and with an understanding of some of the challenges young people may face, which could impact on their ability to pay their rent. You will be an effective communicator at all levels with both colleagues and external partners, with the ability to self-motivate, work using your initiative and prioritise your workload. In addition, you will be able to accurately reconcile data and other financial information, along with gathering and collating statistical data.
CLOSING DATE: 9 June 2024 at midnight. We reserve the right to close this advert early if a successful candidate is found, so please submit your application as soon as possible.
Successful candidates will already have the right to live and work in the UK.
An inclusive workplace: We are committed to policies and practices of equity, diversity, and inclusion and to supporting our people to make sure our culture is consistent with this commitment. We encourage applications from people from all sections of the communities that we serve.
Accessibility: If you require assistance or have questions regarding the application process, please contact us. If you require the recruitment documents in another format, please let us know. We can also post them to your preferred address.
YMCA DLG requires all staff and volunteers to be committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults and to respond proactively to safeguarding concerns. Successful applicants are required to undertake an Enhanced DBS (including the Children’s and Adults’ barred lists) check.
The client requests no contact from agencies or media sales.
Disability Advice Service Lambeth (dasl) is Lambeth’s peer-led Disabled People’s Organisation.
You will lead a two-year project contributing to the work of the No Wrong Door partnership – local organisations and local residents working together to ensure there is ‘No Wrong Door’ for Black Disabled people seeking employment, as they can expect excellent support from any organisation.
We want to change the system, influencing employment support providers and their Commissioners to ensure support for Black Disabled people who are seeking employment is appropriate, accessible and inclusive.
You will have excellent project management skills and use your lived, personal experience of race and disability equity issues to implement change, working collaboratively with residents (Lived Experience Leads), partner organisations and employment support providers. Your role will involve working primarily with Black Disabled Lambeth residents. You will understand and encounter the intersections between being Black and Disabled and the barriers to employment and be able to demonstrate creative and people-centred approaches to influencing change.
dasl’s success comes from dedicated work of our skilled staff, many of whom are Disabled people. You will be valued for who you are in our supportive and friendly team. We pride ourselves on the support we offer staff. We work flexibly between home and office. Our office in Brixton is accessible.
We highly recommend contacting us to learn more about this exciting role. We can offer a 1:1 informal meeting via phone or video call.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
My client, a globally renowned organisation in London working at the forefront of scientific research, innovation and development now has a fantastic opportunity for an experienced, ambitious and driven HR Shared Services team leader to join them on a permanent basis.
Working alongside colleagues in the wider HR function, as HR Shared Services Manager you will lead a small HR services team to provide an effective and efficient end-to-end employee lifecycle service to the organisation. With a focus on delivering an excellent customer experience and a drive to achieve continual improvement, this is a diverse, operationally orientated and fast paced role that requires accuracy and an in-depth understanding of HR policies and processes.
Key responsibilities in the role will include:
- Managing and developing the HR Services team in the delivery of high quality, consistent daily HR support for all employee lifecycle processes, systems and activities
- Continually driving process improvements, identifying issues and working with HR colleagues and wider teams to deliver solutions
- Identifying and introducing service levels (SLAs) to meet work volumes and stakeholder needs
- Overseeing and maintaining the accuracy of employee lifecycle data entry into Workday
- Producing reports and other MI to monitor consistency and support improvements to services delivered by the team
- Coaching and motivating the team, identifying training and development opportunities to optimise performance to maximise potential
To be considered you will require:
- A track record of delivering process improvements in a customer-focused HR Shared Services environment, operating at managerial, or supervisory level
- Excellent leadership and people management skills with the ability to engage and motivate a team to deliver an excellent service
- Experience of developing SLA's with a continuous improvement approach
- A naturally inquisitive, creative and proactive approach to problem solving and initiating solutions
- Confident stakeholder engagement and relationship management skills with the ability to confidently challenge
- Excellent IT skills and experience of working with an HRIS (Workday would be ideal)
- Up-to-date knowledge of employment law
In return you can look forward to developing your HR career in an open and inclusive organisation that actively encourages ambition, collaboration and innovation, as well receiving a competitive salary package that includes extremely generous annual leave and pension arrangements.
Please note; this role is being offered on a full-time basis and offers hybrid working requiring a minimum of 3 days per week working from the central London office.
Job Title: Peer Supporter, Lancashire (East)
Salary: £20,820 (£10,410 Pro-rata)
Working Hours: 17.5 hours Per weeks
Contract: Fixed Term Maternity Cover (6 months)
Location: Lancashire (East) based with some home working, Wednesday, Thursday, Friday 09:00 – 15:00
Benefits: NCT membership with access to exclusive benefits, pension scheme, 30 days annual leave plus 8 bank and public holiday.
About us at the NCT
A lot of people know NCT for our antenatal classes, and we want to continue to support as many parents and families as we can to access evidence-based information. But we are also much more than this. We are a charity that campaigns on the issues that matter to parents. We run breastfeeding and infant feeding support, provided by specialist counsellors. We run thousands of free community activities and events across the UK, led by our fantastic volunteers and peers. And we support women and families facing specific challenges, such as social isolation, feeding difficulties or poor mental health.
Our Lancashire Infant Feeding Support project is commissioned by Lancashire Council, to offer infant feeding support across the region in both community and hospital settings. The support is delivered by staff and volunteer peer supporters.
We are seeking a capable Peer Supporter who will support parents at East Lancashire Hospital Trust and at various community settings in Lancashire and offer support in service user homes. This role will mainly be based at out in the community, with some homeworking (expenses will be reimbursed).
About the Role
You will be responsible for offering breastfeeding support for parents within East Lancashire Hospital Trust and the community.
Some of the key responsibilities of the role include:
· Providing breastfeeding support to families on the wards at East Lancashire Hospital Trust, in service user homes and community settings within Lancashire.
· Support in delivering inductions for volunteer peer supporters.
· To report any concerns or additional support needs of women to the NCT management team and/or Infant Feeding Lead for referral onto partner agencies as appropriate.
· To attend regular supervision/support sessions.
· Having a good working knowledge and understanding of the local demographics in the Lancashire area and ensuring all support is accessible and inclusive.
· Ensure that data collection and feedback is collected in a timely manner in an inclusive way.
You must have good communication skills and be able to build relationships and create a rapport with a wide range of people easily. This is a large project and covers multiple locations so you must be able to confidently prioritise your own work, be highly organised and able to work independently.
Being able to make decisions and respond appropriately to our staff, peer supporters and parents and other external stakeholders is essential, alongside good IT skills– including Outlook, Word and Excel – and you must have good attention to detail.
It is essential for this post that you undertake the training to become an NCT Breastfeeding Peer Supporter. This requires breastfeeding experience of at least 3 months. The training can be undertaken within your working hours.
The role is 17.5 hours per week which will be worked Monday to Wednesday 09:00 – 15:00. This will be split across East Lancashire Hospital Trust, in service user homes and at community settings across Lancashire, however there is also some home-based working required.
About you
· Are you willing to undertake our Peer Supporter training? (Requires minimum 3 months Breastfeeding Experience)
· Can you work at pace and juggle a number of different priorities?
· Are you passionate about supporting families to reach their parenting and feeding goals and contribute to their positive wellbeing?
· Do you want to join an amazing Charity that supports parents across the UK?
· Would you like to be part of an amazing team of passionate staff?
If so, please read the job description available on our website.
What we offer
We are taking positive action to increase diversity throughout our organisation, at all levels, and to nurture a culture of inclusion for all our people and the parents and families that we support. More details about our Equity, Diversity and Inclusion action can be found here.
We are committed to zero discrimination both internally and externally regardless of visible or invisible difference such as sex, sexual orientation, age, race, ethnicity, disability, impairment, learning difference or long-term condition, religion or belief, gender identity, economic class, marital/civil partnership, family status including single parents, socio-economic background and pregnancy and maternity.We provide reasonable adjustments and are committed to an inclusive and accessible recruitment process.
We welcome and actively encourage applications from all candidates including those from under-represented groups within NCT such as individuals from Black, Asian or minority ethnic backgrounds, LGBTQI+ people and people with a disability.
The welfare and safety of individuals is at the heart of everything that we do. NCT is committed to safeguarding and promoting the welfare of children and adults and expects all staff to share this commitment.
Please apply for the role via our careers page
Closing date: 26/05/2024
Interviews: Week beginning 27/05/2024
Interview format: Virtual video call – flexible around your working day. The interviews will be a mixture of open and competency-based questions, you do not need to prepare anything in advance.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Established in 1997, Jigsaw4u provide a range of services for children, young people and families experiencing complex social and emotional difficulties in South West London. Jigsaw4u has experienced considerable growth and development over the past several years, and this new role has been identified by the Board of Trustees and Chief Executive Officer to support Jigsaw4u’s position and aspirations for the future.
As a member of our Senior Management Team (SMT), you will help to deliver and shape Jigsaw4u's vision and strategy. It will be your responsibility to ensure that Jigsaw4u’s services achieve their goals, meet their strategic objectives and achieve our growth targets while being delivered to Jigsaw4u’s exceptionally high standards.
Under the direction of the CEO, the postholder’s areas of responsibility will be to:
- Line Manage the Service Managers, ensuring that their teams are high performing, reporting and data collection is of a high standard and relationships with funders and other stakeholders are outstanding.
- Ensure that the structure of all Jigsaw4u services are optimised to allow for growth and support staff and volunteers (including trainee counsellors/therapists) to develop key skills.
- Maintain knowledge and awareness of best practice within the charitable sector (and other sectors where relevant), to inform and update Jigsaw4u so that we take advantage of the latest approaches to change, innovation and development which can have a positive impact on children, young people and families affected by complex social and emotional difficulties.
- Work proactively and collaboratively to identify innovation and business improvement within the Service Management Team to define and agree Target Operating Models and oversee implementation and ongoing review. Use insight, evaluation and analysis to continually inform and refine practice.
- Play a full part in the development of the SMT and deputise for the CEO as required. Work closely with the Service Management Team to develop and deliver an outstanding approach to people management, building a learning culture that delivers high quality, extensive support enabling people to achieve their best as a team.
- Represent Jigsaw4u at formal meetings with funders and other stakeholders and through submission of reports and data requests. Establish new, and strengthen existing, external relationships to promote Jigsaw4u’s profile, influence and reputation.
- Ensure compliance with relevant statutory and regulatory requirements, and adherence to relevant professional codes and standards of good practice.
- Support the CEO in funding and tender applications
- Support the CEO and fundraising team in generating income
As a member of the SMT you will be expected, with training and support, to take an active part in supporting the whole organisation. Experience and aptitude to provide calm leadership and a supportive problem-solving approach to practical problems and judgements involving risk is necessary.
Helping children, young people and families in South West London put the pieces back together following social and emotional difficulties.
The client requests no contact from agencies or media sales.
PARTNERS RELATIONSHIP MANAGER
Salary: £30,000 - £35,000
Location: Oldham
Contract: Full time, permanent
UKIM is one of the premier faith based civil society organisations working in the UK to serve the needs of the Muslim community in the UK.
UKIM is going through a major organisational reform to re-establish itself as an effective civil society organisation and fulfil its mission. The reform includes major changes at governance and executive level and relocating its Head Office from London to Oldham.
The job holder is expected to provide inclusive and visionary leadership that inspires, engages and motivates employees, supporters and partners. To deliver UKIM’s vision and mission and to develop the organisation’s leading position within UK’s civil society community.
Applicants should be sympathetic to Islamic principles and values and have a solid understanding & experience of Muslim communities in the UK.
How to apply
If you have what it to takes to be part of this interesting and promising journey, please press the apply button.
If you would like more information on this vacancy, please contact us via email.
Main Responsibilities:
• Plan and deliver a new Partners development strategy to secure significant gifts from individuals.
• Identify, cultivate and secure relationships to deliver maximum long-term impact and income through effective personal relationship management of major Partners.
• Develop strong and enduring relationships with current and potential major Partners.
• Work collaboratively with internal stakeholders to create compelling, relevant and tailored funding proposals.
• Work with the Head of International Programme to design and develop a targeted contact strategy.
• Support the development of a range of events/campaigns with the wider UKIM teams to provide opportunities.
• Develop and maintain adequate major Partners records.
• Market UKIM Relief’s projects and products to new and existing partners whilst maintaining partner loyalty through special partner services.
• Work efficiently towards the continuous enlargement of UKIM Relief’s partner database.
• Assist in coordinating in Partner Services to ensure data integrity, quality control, and database requirements.
• Ensure that all partner information and reports are of the highest quality and are submitted (if required) in a timely fashion.
• To be up-to-date with all new projects, proposals and potential appeals.
• Ensure that all partners receive a courteous, helpful and professional service at all times.
• Effectively attract and retain partners by liaising with them on a daily basis.
• Accurately record, process and keep all enquires and financial transactions confidential.
• Maintain and assist the Manager to develop an effective administrative systems in order to achieve maximum efficiency across the department.
• Maintain and produce professional documents to the required standard and use ICT to enter, collate and present data.
• Assist the Communications/Fundraising Manager in regularly producing reports for the General Manager, Chair and Committee Members.
• Handle and respond to partner queries, complaints either over the phone, in writing or by email and communicate to the Communications/Fundraising Manager for appropriate advice on sensitive issues.
• Develop and sustain the mutual understanding between UKIM Relief’s and the public.
• To complement the work of the Communications team in producing different types of media to project the work of UKIM Relief to long-terms partners.
• Ensure duties are performed in line with the Data Protection Act, Confidentiality Regulations, Government legislation and UKIM Relief Policies.
• Ensure information flow is managed and easily accessible to allow the team to provide all partners with any personal information requested.
• Ensure the processing of daily mail, data entry and major partner gift acknowledgements are done efficiently.
• Comply with all policies, procedures, legal and regulatory requirements.
• Hold a valid passport and be willing and able to travel extensively, at short notice and under conditions of physical hardship.
• Any other duties commensurate with the accountabilities of the post.
Person Specification:
• Experience of major partner fundraising.
• Strong knowledge of, and successful track record in, delivering significant new income through personal approaches to major partner prospects.
• Proven track record of personally soliciting high value gifts from major partners and of developing long-term relationships.
• Excellent interpersonal skills and the ability to communicate confidently with senior colleagues, stakeholders and partners
• Excellent networking, negotiation and influencing skills.
• Excellent written and verbal skills.
• IT literate with the ability to use Microsoft Office and database systems.
• Experience of arranging events and of stewarding high-profile meetings with senior colleagues, stakeholders and partners.
• Understanding and familiarity of Data Protection, Health and Safety and Gift Aid.
• Educated to degree level or possess a relevant qualification or appropriate experience in a directly related post.
• A good understanding of brand management, marketing and PR.
• Familiarity with the Institute of Fundraising Codes of Practice.
• Numerate with the ability to develop and manage detailed income and expenditure budgets.
• Professional fundraising qualification.
• Experience in using a CRM database
• Experience of maintaining office administration and record keeping systems
• Experience of working with and handling large volumes of data.
You may have experience of the following: Fundraising Manager, Individual Giving Manager, Donor Management, Fundraising, Fundraiser, Business Development, Senior Fundraising Officer, Charity, Charities, Third Sector, NFP, Not for Profit, Marketing Manager, Marketing Coordinator, Direct Marketing, etc.
REF-213 581
We Are Survivors are looking for an individual, who has the passion, motivation, and keen eye for detail to come and join its ever-growing (and utterly amazing) Central Operations Directorate, as our new Admin Co-Ordinator.
For the past 15 years, We Are Survivors has provided survivor-focused therapeutic and advocacy support to male victims/survivors of sexual abuse, rape, and sexual exploitation. More recently, we have been commissioned by NHS England to provide trauma-informed support within each North West prison establishment.
Each of the incredible survivors and individuals that walks through our doors or requests our support, begins their journey by completing a referral, you will help support the processing of these – from referral opening to closure. As well as supporting the Operations Team in the maintenance of high-quality client data and providing other general administrative functions that helps the running of our support services.
In return for your time, experience, and commitment to the organisation, you will receive an annual salary of £24,150; 25 days annual leave (increasing annually by 1 day to max of 30 days) plus bank holidays; birthday leave; company sick pay; monthly supervision; pension contribution; and a range of benefits and training opportunities.
The client requests no contact from agencies or media sales.
Do you want to be part of making a difference to, and supporting, the voluntary, community and social enterprise (VCSE) sector across Hampshire?
Action Hampshire works with communities across Hampshire and beyond on innovative, impactful, asset based projects. We support communities to have their voices heard and to take action together. We support and partner with a range of voluntary community and social enterprise organisations to help make great things happen. We celebrate diversity and challenge inequalities.
You will support the design, delivery, evaluation and resourcing of projects, by providing high-quality support and co-ordination as a member of several project delivery teams. This is a multi-faceted role, with opportunity to grow and develop. You’ll work across the organisation, involved in many different projects and collaborating with colleagues across the team.
You will be self-motivated and committed to delivering results in order to solidify Action Hampshire’s reputation as a trusted and impactful deliverer of funded projects and services. You will be committed to Action Hampshire’s values and have an understanding of, and an empathy with, the culture and values of the VCSE sector.
Joining a friendly and supportive team, you’ll be able to manage your own time and work both independently and collaboratively with colleagues, communities and partner organisations. There may also be opportunity to work on other innovative Action Hampshire projects. In this role you will be able to grow valuable experience of the voluntary sector and know you are making a real difference to people and communities across Hampshire.
There has never been a more exciting time to join our talented, expert and friendly team. Our senior leadership team is working to embed our new culture and ways of working, driven by our values of being bold, enterprising, informative, and empowering. We very much welcome applications from all members of the community, regardless of age, gender, sexual orientation, ethnicity, faith or disability.
We work collaboratively in support of strong, connected and equitable communities.
The client requests no contact from agencies or media sales.
Who we are
We are Gunnersbury Museum & Park Development Trust - a registered charity which manages west London’s Gunnersbury Park and 21 listed buildings and structures within it.
We welcome nearly a million people to Gunnersbury each year: some for a friendly game of footy or tennis, others for the wedding of their dreams or even a local community group going down memory lane in the museum.
Gunnersbury Park & Museum hosts a variety of events from outdoor music concerts, park events and exhibitions to weddings, corporate hire, filming and photo shoots.
We could also tell you about our local history museum winning NPO status, our 186 acres of Grade II* listed parkland which has been awarded Green Flag and London In Bloom Gold, our education and community programmes, or our brand-new sports facilities.
There’s so much to be excited about at Gunnersbury and a real opportunity to help shape its future by joining our team.
Role description
As Commercial Sales & Events Coordinator you’ll provide essential administrative and operational support to the weddings and event hire team. Dealing with initial enquiries and conducting show-rounds to putting together event packages and maintaining the booking system are all in a days work. In addition, you’ll be adept at liaising with clients and suppliers, setting up for events and delivering the best possible experience to guests on the day – always making sure we deliver a first-class service. Weddings, film shoots (we can certainly name drop a few people!), event and venue hires - you’ll deliver excellent customer service and administrative support. You’ll be helping to maximize Gunnersbury’s commercial potential and ensure a safe and welcoming environment for everyone. There is real variety to this role and an opportunity to work across all areas of the estate.
Benefits:
- Salary £26k - £29k / annum
- Full time, 37.5 hrs/week, working 5 days out of 7, some evenings and weekends
- 25 days holiday + bank holidays
- Private healthcare
- Pension scheme with 7% employer contribution
- Cycle to work scheme
- Season ticket loan
- Subsidised gym membership
- 20% Retail discount
To apply for the role of Commercial Sales & Events Coordinator please send your CV and a cover letter outlining how you meet the requirements of the role via the Visit Gunnersbury website.
Closing date: 23.59 on Monday 27th May 2024
Interviews: Monday 3rd June and Tuesday 4th June 2024
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Contract Type
Permanent - St Giles Shops
Location
Mere Green
Hours
22.5 hours (working 3 out of 7 days to include Sundays plus 2 other days)
8:55am - 5:05pm trading over 7 days
Annual Salary
£13,548.60
Review Date
02/05/2024
As an Assistant Community Shop Manager (ACSM) for St Giles Hospice you will support in leading a team of volunteers. You’ll be empowered to make decisions locally whilst working within a supportive framework. You’ll work within and for your local community ensuring that engagement and support is understood and promoted.
You’ll have good customer service skills and want to be part of a successful team. Ideally, you’ll have previous retail experience with the ability to manage and lead the store in the absence of the Community Shop Manager (CSM).
Reporting into the CSM and working closely with the Retail Regional Manager you will aid in supporting your store to run efficiently and deliver a positive financial contribution to the Hospice. You’ll also have the support of a Retail Regional Supervisor, available to provide store encouragement and development of best practice.
Knowledge and experience
Essential:
·Good standard of education in English and Maths
·Genuine interest in charity retailing/fashion
·Previous retail/charity retail experience
Desirable:
·Local community knowledge
Values
·Exhibits our hospice values and behaviours
Skills
Essential:
·Proven customer service skills.
·Flexible and be able to adapt to change on a daily basis
·Able to complete physically demanding work in the form of standing for long periods and moving stock
Desirable:
·IT and numeracy – Office365/Share point
Personal Attributes
·Strong communicator
·Good interpersonal skills.
·Goodtime keeping & strong work ethic
·Conducts themselves’ in a professional manner
·Good organisational skills
·Inclusive and diverse in their approach
·Empathetic
·Team Player
·Able to work under pressure
·Collaborative
·Ambassador for St Giles Hospice
Other requirements
·Valid driving licence
·Eligibility to work in the UK
·Please note that St Giles Hospice does not hold a sponsorship licence and is therefore unable to accept sponsorship requests
Just so you know:
This post is subject to a Disclose and Barring Service (DBS) check.
We may review applications before the application review date, however, if you apply after the application review date, your application may not be considered. We will accept applications until we have successfully filled the role; this may be earlier than the closing date.
If you have not heard within 14 days of the application close date, then please consider that your application has been unsuccessful at this time.
As part of your application your data will be managed in line with St Giles Hospice Privacy Policy and kept for 6 months. If you would like to see this in full, please visit our website for our Privacy Policy. This is in extension to Charity Job Privacy Policy.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Contract Type
Permanent - St Giles Hospice Shops
Location
Kingstanding
Hours
37.5 Hours (5 days out of 7) Fully flexible 8:55am - 5:05pm trading over 7 days
Annual Salary
£23,166
Review Date
09/05/2024
As a Community Shop Manager for St Giles Hospice you will lead a team of paid staff and volunteers. You’ll be empowered to make decisions locally whilst working within a supportive framework. You’ll work within and for your local community ensuring that engagement and support is understood and promoted.
You’ll have great commercial skills, an understanding of why customer service is key and want to be part of a successful team. Ideally you’ll have previous retail management experience, be able to demonstrate strong leadership and have the ability to work with and motivate any team.
Reporting into a Regional Manager you will be responsible for ensuring that your store runs efficiently and delivers a positive financial contribution to the Hospice. You’ll also have the support of a Regional Supervisor, available to provide encouragement and development of best practice.
The estate includes 22 shops and e-commerce operation with a turnover of approx. £3million which supports the overall income generation strategy.
Knowledge and experience
Essential
·Good standard of education in English and Maths
·Genuine interest in charity retailing/fashion
·Previous retail/charity retail management or supervisory experience
Desirable
·Local community knowledge
Values
·Exhibits our hospice values and behaviours
Skills
Essential
·Proven customer service skills.
·Flexible and be able to adapt to change on a daily basis
·Able to complete physically demanding work in the form of standing for long periods and moving stock
Desirable
·IT and numeracy – Office365/Share point
Personal Attributes
·Strong communicator
·Good interpersonal skills.
·Good time keeping & strong work ethic
·Conducts themselves’ in a professional manner.
·Good organisational skills
·Inclusive and diverse in their approach
·Empathetic
·Team Player
·Able to work under pressure
·Collaborative
·Ambassador for St Giles Hospice
Other requirements
·Valid driving licence
·Eligibility to work in the UK
·Please note that St Giles Hospice does not hold a sponsorship licence and is therefore unable to accept sponsorship requests
Just so you know:
This post is subject to a Disclose and Barring Service (DBS) check.
We may review applications before the application review date, however, if you apply after the application review date, your application may not be considered. We will accept applications until we have successfully filled the role; this may be earlier than the closing date.
If you have not heard within 14 days of the application close date, then please consider that your application has been unsuccessful at this time.
As part of your application your data will be managed in line with St Giles Hospice Privacy Policy and kept for 6 months. If you would like to see this in full, please visit our website for our Privacy Policy. This is in extension to Charity Job Privacy Policy.
The client requests no contact from agencies or media sales.