Data entry jobs

This is an exciting opportunity to join the Newt Conservation Partnership on a one-year maternity cover contract. In this varied role, you will provide essential administrative support across the organisation, helping to ensure the smooth running of projects, coordination of activities, and effective day-to-day operations.

The role is ideally suited to someone who enjoys working in a small, dynamic team, is confident managing a wide range of administrative tasks, and is motivated by contributing to impactful, purpose-driven environmental work.

The successful applicant will be employed by Freshwater Habitats Trust, seconded full-time to the Newt Conservation Partnership.

Newt Conservation Partnership (NCP) is a community-benefit society whose main purpose is creating and managing high-quality habitat for great crested newts, at the same time providing new habitats for many other wetland plants and animals. We work closely with our funder, NatureSpace Partnership, and the charities Amphibian and Reptile Conservation and Freshwater Habitats Trust whose evidence-based best practice guidance we follow for the conservation of amphibians and ponds.

Freshwater Habitats Trust is a friendly, nationally well-respected conservation charity that works to protect freshwater wildlife through practical, evidence-based and effective nature conservation projects. This job is an exciting opportunity to join a dedicated team of botanists, invertebrate biologists, herpetologists and freshwater conservation experts who are making a difference.

No CVs or agencies please.

Interviews: Tuesday 26th May 2026 (at our Oxford office)

Salary: £32,468

Location: London Diocesan House, 36 Causton Street

Contract type: 3-year fixed term, full-time (35 hours/week)

Closing date: 3 May 2026

Interview date: 12 May 2026

This is a new role within the Diocese of London, supporting the Head of Racial Justice Priority in delivering the Diocese’s Racial Justice strategy. As part of the wider racial justice team, you will contribute to a range of activities including training, audits, data collection, engagement and governance processes.

The role requires strong administrative skills and a working awareness of racial justice issues. You will support the coordination and delivery of programmes, working closely with colleagues across the Diocese to ensure activities are organised, accessible and delivered effectively.

Job Summary

The Racial Justice Officer provides administrative and programme support to the Racial Justice team, helping to deliver key initiatives and priorities. Working with a range of stakeholders including clergy, diocesan teams and external partners, the role supports the smooth coordination and delivery of activities across the Diocese.

Job responsibilities

· Coordinate logistics and provide support for racial justice training programmes, including preparing materials and managing attendance

· Support audits, data collection and reporting to monitor progress and inform decision-making

· Provide administrative support to governance groups, including scheduling meetings, preparing documentation and tracking actions

· Assist with engagement and communication activities such as newsletters, events and case studies

· Maintain accurate records and effective administrative systems to support programme delivery

· Build effective working relationships with internal and external stakeholders

Please refer to the attached Job Description for the full details on the main responsibilities.

Person Specification

· Understanding of racial justice, equality, diversity and inclusion

· Strong administrative and organisational skills, with experience supporting projects or programmes

· Excellent written and verbal communication skills

· Ability to work effectively with people from a wide range of backgrounds

· Empathy with the mission and values of the Church of England

· Right to work in the UK

· The person will not require a DBS check

Please refer to the attached Job Description for the full details on Person Specification.

About the London Diocesan Fund

The London Diocesan Fund (LDF) is the employment body that serves and supports the Diocese of London and Church of England. The Diocese of London comprises of c400 parishes north of the River Thames and within the M25 motorway.

The Church of England in London is growing, vibrant and at the heart of communities throughout the capital. At the London Diocesan Fund, we seek to do everything we can to support this mission and growth, using our resources to help our parishes and chaplains to serve over 4 million people.

Equality, Diversity, and Inclusion

The Diocese of London is committed to creating and sustaining a diverse and inclusive workforce which represents our context and wider community.

We are aware that those of Global Majority Heritage/United Kingdom Minority Ethnic (GMH/UKME), women, and disabled people are currently under-represented among our clergy and workforce, and we particularly encourage applications from those with the relevant skills and experience that will increase this representation.

Safeguarding

The Diocese of London is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults.

Benefits of working with us

The LDF offers a supportive working environment, opportunity for career development and the following financial benefits:

• Competitive remuneration package
• 27 annual leave days to rise to 30 after 5 years’ service, plus bank holidays
• 15% employer pension contribution and salary sacrifice available
• Death in service benefit x3 of basic gross salary
• Enhanced maternity leave of six months full pay, after 12 months of employment
• Season ticket loans for public transport
• Access to Benenden Health Insurance
• EAP counselling through Health Assured
• Up to £100 for eye test and contribution to spectacles
• Two additional paid days for community volunteering

To apply:

Submit your application and CV online via Pathways. Please refer to the person specification and JD when you’re answering the application questions.

For more details, please see the full Job Description and Person Specification or visit the LDF Careers Page.

SUNDAY TIMES BEST PLACE TO WORK 2024 AND 2025

MAIN PURPOSE OF JOB: To provide excellent managerial support to the Community Service Support department and lead by example by showing the ability to communicate interpersonal skills, problem solve, decision making and time management. To help ensure that the team carry out accurate and timely follow ups with all new and ongoing cases. To build rapport with our clients in a warm and friendly manner and have empathy with our client’s needs. To quickly identify any problems and ensure each conversation is handled in a compassionate manner.

A good telephone manner is essential, together with excellent literacy and IT skills, coupled with the ability to work to tight deadlines, often under pressure. This is a sensitive role which requires an individual with the ability to handle confidential information and correspondence

MAIN DUTIES AND RESPONSIBILITIES:

I) Responsible for managing and motivating the Community Service Support team to include delegation of tasks.

II) To control and expedite escalation cases as well as manage relationships with owners and their families.

III) To communicate effectively with team members, provide feedback and support as well as addressing any issues or concerns and where necessary make a referral to the Head of Department.

IV) To monitor performance and capability of the team as individuals and also as part of a team, carry out 1:1 meetings and suitable and productive Performance Management meetings annually. You will also be responsible for any staff welfare or disciplinary procedures that arise, within the team.

V) Deporting and analysis of data.

VI) To oversee applications and interviews for any new team members VII) To consider training needs as and when required to help develop employees skill set and ability to perform their roll as effectively as possible.

VIII) To help answer all incoming calls and general queries relating to community service support for our clients.

IX) Throughout the course of your work to ensure you record your responses on each individual case on our database.

 X) Ensure responses to both incoming and outgoing department letters are updated on each case, to ensure a prompt reply and timely referral where necessary.

XI) Throughout the course of your work, to identify when on the phone, possible good stories to enable us to approach and persuade all individuals involved to submit an article for the newsletter.

XII) To handle telephone inquiries and relay messages where appropriate.

XIII) To demonstrate a proactive, positive and flexible attitude to all our clients.

XIV) To have flexibility to work additional hours for holiday and sickness cover when directed.

XV) To liaise with all other staff of the Trust in a flexible manner.

XVI) At all times to ensure and maintain a compassionate, professional and efficient public image for the Trust.

Together with such additional general duties as the Employer shall reasonably require, having regard to the needs of the Employer’s business as a Charitable Trust

The Sutton Trust believe that every young person deserves access to the skills, networks, and opportunities needed to pursue their dream career. We deliver a suite of employability focused programmes which offer young people enriching professional experience in their chosen industry, and the work of our Programmes Officer is essential to this mission.

The Programmes Officer will play an integral part in the Employability team to help deliver on these initiatives and the long-term aims of the organisation. This role will primarily support the delivery of Pathways Online and Access Apprenticeships (delivered both online and in person), currently covering the Law, Banking & Finance and Engineering sectors. The officer will support programmes in 2 of the 3 sectors highlighted.

This role will sit within the Employability team, which is a subdivision of the Programmes team, led by the Head of Employability. The role will be line managed by the Employability Programmes Manager.

Main duties

• Onboarding of new cohorts of students for our Pathways Online and Access Apprenticeships Programmes

• Delivering both online and in-person events for students across the programmes. Duties include presenting activities, organising logistics, providing technical support, and encouraging student engagement

• Be the main point of contact for students on the programme. Including leading on student comms (newsletter and info packs), responding to student enquiries and building relationships with beneficiaries to ensure that we are provide tailored and impactful support.

• Using student data to monitor engagement and develop strategies to enhance engagement and participation

• Maintaining and updating the Trust's CRM system (Salesforce) to ensure accurate beneficiary details and activity records.

• Arranging and booking of student travel for in person events and work experience placements

• Use our online platform (Sutton Trust Online) to drive student engagement through creating and updating content

• Liaising with external stakeholders such as universities and employers to support logistical and administrative elements of programme delivery

• Supporting on the creation of reports for funders and programme partners based on student engagement and feedback data

• Providing administrative support to the Sutton Trust team as required across our suite of employability programmes

• Responding to student facing inboxes and the Sutton Trust Helpdesk and phoneline to support with enquiries across the programmes team

• Actively working to foster a positive safeguarding culture within all aspects of work

• Other duties as necessary from time to time.

• There is also future potential for the role to expand, encompassing additional programmes and industries as the Trust continues to grow

Person Specification

We welcome applications from individuals who have experience in:

• Programme organisation and delivery, including planning, administration and logistics

• Delivering engaging events for young people, ideally including presentation or facilitation skills

• Providing guidance and support to beneficiaries on an ongoing basis

• Writing impactful copy for communications such as newsletters and/or digital content

• Managing data with CRM systems (e.g. Salesforce);

• Analysing engagement data to generate insights and improve programming

• Programme monitoring and evaluation, reporting, and administration;

• Working within or an understanding of the not for profit sector and/or the higher education sectors;

We are also looking for an individual who:

• Is confident in delivering both online and in person activities

• Has strong organisational skills and the ability to prioritise tasks

• Can build and maintain relationships with diverse stakeholder groups

• Has excellent interpersonal skills - a natural ambassador able to represent the Sutton Trust in a range of settings

• Is sympathetic to the aims of the Trust and its mission to address educational disadvantage

• Is eligible to work in the UK (see here for information about right to work)

Terms of Appointment

• Contract: Full-time, Permanent

• Salary: £32,000-£34,000

• Working location: Minimum of 2 office days per week

• Office location: The Sutton Trust, 9th Floor, Millbank Tower, 21-24 Millbank, London, SW1P 4QP. Our home working policy gives staff the option to work from home for up to 60% of the time, with approval from their line manager.

• Hours: The standard working hours are 9am to 5pm, Monday to Friday and may also be required to attend events / meetings outside of their normal working hours during weekday evenings and occasionally at weekends

• DBS check may be required

Interviews

Applications should reach us by 23:59, Monday 4th May, with first round interviews held over Zoom on Wednesday, 13th May, and second round interviews held at our London offices on Wednesday, 20th May.

Safeguarding statement

The Sutton Trust believes that a child, young person or vulnerable adult should never experience abuse of any kind. We all have a responsibility to promote the welfare of all children and young people and to keep them safe. Therefore all posts undergo a safer recruitment process, including but not limited to, disclosure of criminal records where necessary and eligibility to work in the UK. We have procedures in place to promote safeguarding and a safe culture at the Trust.

Contextual recruitment

The Trust is committed to ensuring equality of opportunity and that all applicants receive equal consideration for employment. We strongly encourage individuals from all backgrounds, including those underrepresented at present at the Trust, to apply for this role. As such we particularly welcome applications from people with disabilities, Black, Asian or Minority Ethnic backgrounds, LGBTQ+ and from different socio-economic and educational backgrounds. We are committed to being an inclusive and welcoming place to work and know that greater diversity will lead to even greater results for the young people we support.

We are committed to providing reasonable adjustments for disabled candidates throughout our recruitment process and during employment.

We also operate contextual recruitment at the Sutton Trust. Our application process gives you the option to include information about your background, such as whether you were eligible for free school meals, whether your parents went to university, or whether you attended a state school. For more examples and information on contextual recruitment, please see our website.

Hybrid or remote (London / Belfast / Edinburgh / Cardiff)

£51,441 (London based) or £46,669 (non-London based) FTE + excellent benefits

The Royal College of Speech and Language Therapists (RCSLT) is seeking a Membership Operations Manager to coordinate high‑quality membership processes, ensuring accurate membership data and subscription collections and support operational improvements.

Who we are

The RCSLT is the professional body for speech and language therapists across the UK. The RCSLT has over 24,000 members and employs around 70 staff predominately based in a London office. The RCSLT also has offices in Belfast, Edinburgh, and Cardiff.

Our mission is to improve the lives of people with communication and swallowing needs by facilitating and promoting research, producing guidance, holding events, and influencing government. We aim to promote better education and training for speech and language therapists and provide information to our members and the public about speech and language therapy.

The role

The Royal College of Speech and Language Therapists (RCSLT) is seeking a proactive and detail-oriented Membership Operations Manager to play a key role in delivering an excellent member experience and supporting organisational sustainability.

Reporting to the Head of Membership, this role is central to ensuring high-quality membership operations, including accurate data management, subscription collection, and continuous process improvement. Working collaboratively across Finance, Digital, Content, and Communications, the postholder will help maintain smooth day-to-day operations while contributing valuable operational insight to future planning and development.

What we are looking for

The ideal candidate will be an experienced and highly organised operations professional with a strong background in membership or customer operations, ideally within a complex or high-volume environment. The successful candidate will bring a deep understanding of CRM systems (preferably Salesforce), payment processes, operational governance and data protection/GDPR, alongside proven experience of improving systems, workflows and cyclical operational processes.

With strong analytical skills, attention to detail and confidence using digital tools, they will be able to interpret data, identify opportunities for improvement and manage priorities effectively. A collaborative, proactive and solutions-focused approach is essential, along with a clear commitment to excellent member experience, equality and diversity and the charitable aims of the RCSLT.

Please see the job brochure with more information regarding the required experience and skillset needed for this role.

What we can offer you

• A competitive starting salary
• Generous annual leave entitlement
• Excellent staff training and development opportunities
• Supportive and flexible working environment including, hybrid working arrangements
• Generous Pension scheme
• Life insurance cover
• Season Ticket Loan scheme
• Eye care voucher scheme
• Family-friendly employer including enhanced maternity and paternity leave
• Cycle to Work scheme
• Access to an Employee Assistance Programme and more!

How to apply

Should you wish to discuss the role in strict confidence, or for more details about the role, please contact the HR Team by email.

For more information and details of how to apply, please visit our vacancies page.

Closing date: 9.00am on Tuesday, 5 May 2026.

Interview date: w/c 11 May 2026 (Teams). 

There will be a task to complete as part of the interview process, which will be sent to you in advance.

Please note, we can only accept applications from those who have working rights in the UK, we cannot offer sponsorship for this role.

We are committed to a fair, transparent, and inclusive recruitment process. All applications are handled with strict confidentiality to protect your privacy and encourage openness throughout the process.

The RCSLT is committed to fostering an inclusive and equitable workplace where everyone feels valued and a sense of belonging. We aim to embed equity, diversity, and belonging practices throughout our recruitment and selection procedures. We strive to ensure everyone is valued equally for their contribution, experience, knowledge, and skills. We welcome applications from candidates of all different backgrounds.

The post holder will be based in our Maggie’s West London centre and will be required to travel on a weekly basis between our three London centres- Maggie’s West London, Barts and Royal Free. 

As an integral member of the Fundraising Team, the London Fundraising Assistant will support the delivery of a range of successful fundraising activity based around the three centres, in order to maximise income for Maggie’s. 

As Fundraising Administrator, you will welcome and support visitors within the centre in their fundraising for Maggie’s as well as in the local community and ensuring they are motivated, informed and supported.  

This is a demanding role in a fast-paced environment where priorities change frequently.  

There will be a requirement to work irregular hours as well as frequent travel in the London area. 

Please note that interviews will take place w/c 11th May in our Maggie's West London centre.

YES care about young people's mental health, sexual health and wellbeing.

As our Administrator you will provide efficient, organised, and confidential administrative support to ensure the smooth running of YES’s services and operations.

This role will support service delivery with record keeping, data entry, reporting preparation, supporting counselling records on the database, web and social media update assistance and enquiries from young people and referrers. 

If you are an organised and efficient administrator who would thrive in a varied role, we want to hear from you.

We are looking for a proactive and creative Communications Coordinator to
support the delivery of our communications, events, and engagement strategy.
This role is ideal for someone who is passionate about access to justice and
enjoys combining storytelling, relationship-building, organisation, and delivery.
You will deliver content creation across channels, develop engaging mailouts
and communications that inspire and inform our audiences, and strengthen
stakeholder engagement across our supporter base. You will also contribute to a
programme of events that recognise and celebrate our supporters and pro bono
partners.

This role is vital to the growth of our charity and represents an exciting opportunity for the right candidate to join our small but dynamic team.

You will work closely with the Director of Fundraising and Events Manager on events, corporate, trusts and foundations, community, and individual fundraising efforts.

This is a fantastic opportunity to gain valuable experience in a fast-paced fundraising environment. 

The successful candidate will be motivated to improve life for autistic people - joining a team that is passionate about delivering impact. They will be a strong advocate for ensuring that all opinions are heard and respected and will have the ability to communicate with people of all backgrounds and with different communication styles and support needs.

Main duties and responsibilities

As Fundraising Officer, you will:

• Develop and maintain positive relationships internally with colleagues and externally with stakeholders, donors, and funders. 
• Create marketing materials, including content for social media and our website. 
• Work with the Director of Fundraising and Events Manager, to deliver a series of high-quality, high-profile fundraising events, including assisting with logistics and supporter engagement. 
• Take initiative to explore new areas of fundraising and contribute to innovation. 
• Own and manage delegated tasks or parts of projects, ensuring successful and timely delivery of work. 
• Provide administrative support to the fundraising team, including sending fundraising packs, processing donations and fulfilling orders from our e-shop. 
• Respond to supporter queries via phone, email, and web with professionalism and empathy. 
• Maintain accurate supporter data in the CRM (Customer Relationship Management) system. 
• Create quarterly Gift Aid claims reports via the CRM system and liaise with the finance team to ensure timely submission to HMRC.
• Prepare thank-you letters, certificates, and merchandise to support fundraisers and events. 
• Manage incoming post for fundraising and donors, process Gift Aid declarations, and maintain stock levels for shop and event materials. 
• Produce monthly reports on income, donor activity, and progress against target. 

Person specification (who are we looking for?)

Essential

Qualifications

• While there are no specific essential qualifications, the successful candidate will need to demonstrate a good standard of numeracy and literacy and proficiency in MS Office Suite.

Experience

• Knowledge of and/or personal interest in autism and current issues relating to autism and community preferences.
• At least one year’s experience in a similar role within a charity or nonprofit organisation.
• Experience in using CRM (Customer Relationship Management) systems.
• Track record of managing multiple tasks autonomously and meeting deadlines.
• Experience in building strong relationships, managing expectations and engaging confidently with a range of stakeholders.

Skills

• Organisational and administrative skills, including the ability to manage your own time and multiple priorities to achieve high-quality outcomes.
• Ability to maintain systems for data management and keep accurate records of fundraising activities and donor interactions.
• Confident communicator, able to explain ideas clearly in writing and in conversation.
• A reliable team player who can prioritise work effectively and manage tasks under pressure. 
• Good numeracy skills and the ability to work on simple budgets. 
• High level of accuracy and attention to detail.
• Ability to contribute to team discussions and work collaboratively with colleagues.
• Demonstrate an awareness of, and commitment to, inclusion, equality, and diversity.
• A good working knowledge of MS Office 365 and ability and willingness to learn new IT systems (with support/training where needed).

Desirable (please still apply even if you do not have these)

Experience

• Knowledge of data protection and General Data Protection Regulation (GDPR) compliance for handling donor information. 
• Experience of process mapping and CRM migration projects.
• Experience of digital content creation and donor engagement.
• Experience of remote and/or hybrid working.

Skills

• Able to apply basic marketing skills across different channels, such as emails, social media posts, or printed materials.
• A proactive learner with a passion for exploring new areas of fundraising and developing professionally. 

We are aware that the skills required for this role may be interpreted differently by different people. Our selection process will focus on the desired outcomes, and we are open to different ways of achieving them.

Bexley Voluntary Service Council (BVSC) has been supporting the local Voluntary and Community Sector (VCS) in Bexley for over 60 years. Throughout this time, BVSC has continually evolved in response to local need, sector challenges and wider changes in public policy. Today, BVSC plays a central role in strengthening the local voluntary sector, connecting organisations, amplifying community voice and enabling organisations across Bexley to be resilient, connected, and able to provide high-quality, impactful services to residents. 

Why Work for Us
• Hybrid working
 Additional Birthday Day off
• Flexitime and TOIL
• Pension employer contribution 6%
• Two volunteering days (pro rata)
• 25 days annual leave plus bank holidays (pro rata)
• Access to the Blue Light Card
• Ongoing training and professional development opportunities
• A positive, inclusive team culture where your ideas are valued
• Enhanced maternity/paternity pay
• Employee Assistance Programme

This is a key coordination role at the heart of a multi‑partner programme, supporting referrals, triage, communications, data quality, and the day‑to‑day running of the service. Working closely with the Health & Wellbeing Coach Team Lead and coaches embedded across community organisations, you will help ensure residents receive the right support at the right time and that the service runs smoothly, consistently and efficiently across Bexley.

Desirable Criteria

• Knowledge of local voluntary & community sector in Bexley.
• Experience within health, wellbeing, social prescribing or community-based services.
• Experience supporting services delivered across multiple organisations.
• Previous triage experience.
• Work in a way that supports a trauma-informed approach, including communicating clearly, responding appropriately to need, and recognising the impact of individual circumstances.

If you’re highly organised, people‑focused, and motivated by making a positive difference in local communities, we’d love to hear from you.

UnLtd passionately believes in the ability of social entrepreneurs to change the world for the better. We are living through a time of unique social and economic change. Enormous pressures on the health and social care system, austerity, increasing income inequality, the shifting nature of work all alongside the impact of Covid-19 means tackling these complex challenges requires a radical shift in thinking and practice. Social entrepreneurs have these solutions, and UnLtd exists to support them to achieve their potential. We are the leading supporter of social entrepreneurs in the UK. Our vision is of a society where social entrepreneurs are providing solutions that change the world for the better.

To move social entrepreneurs from the margins to the mainstream will require us to amplify the voices, stories and impact of our social entrepreneurs, working with them in an equitable and inclusive way. It will require us to deepen our work around impact, be open to the learning opportunities failure creates and seek out opportunities to share insights in new and powerful ways to influence stakeholders to make the changes needed for social entrepreneurs to flourish. 

As Impact Analyst at UnLtd, you will gain a clear understanding of the data user journey for our social entrepreneurs and drive the implementation of improvements to our data collection tools and processes, enhancing data quality and data literacy across teams. You will also provide support and leadership on compiling analysis for organisational monitoring and learning, pulling together insight for board and governance reporting, programme reporting, fundraising bids, continuous improvement research and other adhoc requests.

Working closely with others in our Research Impact and Learning team, you will contribute to developing a culture of learning, ensuring that insights and evidence generated by our research and evaluation activity feed back into the organisation, allowing UnLtd to iterate our work and be an impact-driven, agile, learning organisation.

About the role:

At Single Homeless Project (SHP), we believe that the right technology can be transformative - not just for our teams, but for the thousands of Londoners we support every year. As our IT Helpdesk Officer, based in Kings Cross, you will be at the heart of ensuring every colleague has the tools, systems, and support they need to deliver life-changing work. From maintaining a smooth and stable IT service across all our locations to working closely with third-party providers, you’ll play a crucial role in keeping our organisation connected and effective.

This is a role where every day brings variety. You might be resolving a technical issue for a frontline worker in one of our services, managing system access to ensure our security standards remain high, or travelling across London to set up IT equipment in a new location. You’ll be involved in the delivery of projects and system implementations, from launching new contracts for internet and telephone services to helping integrate innovative solutions that keep us moving forward. Your knowledge of Office 365 security, cloud management, and best practice in IT support will be key to helping us work smarter and achieve more.

In joining SHP, you’ll be part of an organisation that invests in your development and offers real scope for progression. As you grow your technical expertise, you’ll also see the direct results of your work - supporting the people who make a lasting difference for those experiencing homelessness. This is more than an IT role; it’s an opportunity to be part of a mission, ensuring our teams can focus on what matters most: changing lives across London.

About you:

• Experience in Providing 1st and 2nd line IT support over a number of channels including face to face, phone, email, text, chat and video. 
• Excellent verbal and written communication skills. 
• Strong organisational skills and shows enthusiasm to all duties. 
• Ability to manage issues and questions via a ticketing portal, updating clients in a timely manner and following tickets through to resolution. 
• Experience in troubleshooting hardware including cloud servers, desktops, laptops and network equipment. 
• High level of personal organisation with the ability to plan and prioritise own work. 
• Has experience in Microsoft applications like Microsoft Dynamics CRM. 

About us:

Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.

We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 12,000 lives every year across all 32 boroughs.

We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.

Join us in creating a brighter, more hopeful future for individuals in need. 

Important info:

Please note we will be reviewing applications and inviting suitable candidates to interview (via Microsoft Teams) as applications are received. Therefore, please submit your application as soon as possible as we reserve the right to close the advert early if a suitable candidate is identified.

To be considered remove your name and other personal details from your C.V. before uploading. 

This post will require a DBS check to be processed (by SHP) for the successful applicant.

Please note applications are reviewed for AI use in application questions. Applications with insufficient right to work or requiring sponsorship will not be accepted or progressed.

Individual Giving Lead When You Wish Upon a Star | £30,000–£35,000 | Nottingham / Hybrid | Permanent 

Some roles are defined before you arrive. This one is defined by you. 

When You Wish Upon a Star grants life-changing wishes for children with terminal and life-threatening illnesses. Every wish is a memory that lasts a lifetime for a family facing the unimaginable. The cause is immediate, emotionally powerful and directly translatable into the kind of impact that makes supporters proud to be involved. 

We are looking for someone to develop and lead our individual giving function. You will shape the strategy, grow and steward our community of individual supporters, and define what this looks like for Wish. You will have the full backing of the CEO and board, direct access to senior leadership, and the freedom to bring your own thinking, creativity and ambition to a function that is yours to build.

If that sounds like the role you have been waiting for, we would love to hear from you.

What you will be doing 

You will identify, engage and grow a community of individual supporters who feel deeply connected to our mission, developing propositions and campaigns that are emotionally compelling and inspire long-term giving. You will represent Wish confidently, create the systems and supporter journeys that enable sustainable growth, and lay the foundations for an individual giving programme that grows in both income and impact. As income grows, so does the role. The expectation is that this person builds not just a strong base of individual supporters but, in time, a team around it. 

You will work closely with the Head of Income Generation and Board, with realistic targets in the early stages that give you the time and space to build meaningful relationships rather than focus on short-term gains. This is not a role where you will be left to figure it out alone. It is one where your ideas are valued, your judgement is trusted, and your ambition is actively supported. 

What you will bring 

Experience developing, growing or significantly influencing individual giving income streams, including regular giving and lottery programmes, and engaging supporters at scale to inspire long-term and higher-value giving. Experience of managing the end-to-end supporter journey through CRM systems, using insight and data to drive acquisition, retention and growth. 

A strong instinct for understanding what motivates people to give, and the ability to turn that insight into campaigns and experiences that feel personal, compelling and effective. Comfort with ownership, and the confidence to create momentum and build something from the ground up. 

What we offer 

We know what we are asking of you and we have built a package to reflect it. 

• £30,000–£35,000, reviewed as the function grows 

• 25 days holiday rising to 30 with service, plus 3 days at Christmas not taken from your allowance 

• 2 Wish Maker days each year to make your own wishes come true 

• 6 months full maternity pay 

• Full sick pay from day one 

• Flexible working with full trust over how you structure your hours 

• A culture built on genuine care for the people who work here 

How to apply 

We invite you to explore our recruitment pack for more information on the role and how to apply. 

About the Role

We are seeking a charity professional with evaluation and impact experience, and skills to develop Lewisham Local’s business functions such as service delivery impact with a focus on impact measurements of infrastructure work, premises, and admin.

This is a newly built role to support the charity’s new ambitious three-year strategy.

Main Objectives

• Develop and deliver the charity’s Impact and Evaluation framework
• Ensure charity’s CRM Salesforce is used at every level of capturing data

Support, develop and manage Lewisham Local’s business functions such as Admin and Premises management

Main Duties and Responsibilities

Impact Measurement

• Working closely with the SMT and project leads to understand the depth of the work carried out by Lewisham Local and develop an impact and evaluation framework to measure the success of our work.
• Train and support colleagues to ensure the framework is embedded into our daily work measuring the change created as a result of the work carried out by Lewisham Local.
• Run a quarterly impact report for SMT and Board
• Introduce data capture protocols and training on using the charity's CRM Salesforce to ensure data is recorded and up to date
• Act as a champion for this across the team

Manage Admin function

• Manage the two (job share - 0.8 & 0.2 FTE) Admin officers who support the CEO, Board and take on the general office admin tasks
• Develop and improve Lewisham Local’s admin processes

Manage premises – support and training will be offered

• Manage a Premises Coordinator (0.6FTE) in safe running the Orchard Gardens Community Centre
• Support the CEO in developing premises strategy and future proposals

Together with SMT and the CEO manage Lewisham local’s fundraising function, reviewing and contributing to the grant applications.

Core Team Responsibilities

• Build and share knowledge and intelligence internally
• Build strong and effective local relationships across sectors
• Be a visible, active, positive and engaging presence within the community at local events, activities and meetings.
• Contribute and create regular communications content
• Champion the role of local giving, and the contribution of civil society in Lewisham
• Collect and process data, carry out monitoring and evaluation of our impact
• Help other team members at times of increased workload and/or specific events
• Contribute to office organisation and administration responsibilities to ensure the effective running of the organisation and staff presence at the office premises
• Manage volunteers to achieve the portfolio and charity’s aims and objectives
• Attend regular team meetings and supervision sessions as required
• Undertake training and development as required
• Contribute to writing grant applications for future projects and core work

This is not an exhaustive list of tasks, and you may be asked to undertake any other reasonable duties in connection with the role. Job descriptions are reviewed regularly and may be amended at any time in accordance with the needs of the organisation

Please see attached the full job description and person specification.