Data Executive Jobs in South Bank, Greater London
Hours: Full- and part-time positions
Contract: Permanent
Location: CAML charity offices and outreach venues
Salary (pro rata for part time): £33,000 per annum
Annual Leave: 25 days (pro rata for part time), Charity Day, plus public holidays
Pension: The charity operates a pension scheme
The charity offers an employee assistance programme
Deadline: 6pm, Monday 24th June 2024
Citizens Advice Merton and Lambeth (CAML) is the leading advice charity supporting individuals and families across the London boroughs of Lambeth, Merton and beyond. We provide a range of information, support and advice services. We also work to raise awareness and understanding of the challenging issues affecting our clients and communities.
We are looking for an accredited Debt Adviser to provide comprehensive debt advice and support to those in need. If you have at least one year’s experience as a debt adviser, passionate about supporting individuals and families in need, and interested in joining a dedicated, professional team we would love to hear from you.
The successful candidate will have excellent interpersonal skills and be able to work flexibly with clients. You will be meticulous in your work, especially when supporting clients and maintaining case records for continuity of casework. You will also be very well informed with regards to legislation, case law and policy changes relating to debt and benefits.
Our offices have excellent public transport links and Mitcham also has a carpark. We offer a friendly and welcoming work environment and can provide flexible work opportunities dependent on service demands.
Main duties and responsibilities
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Provide comprehensive, full range of debt advice in line with Financial Conduct Authority and Debt Advice Quality Framework
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Commit to complete ongoing training/development as requested by the charity
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Provide generalist advice in benefits, income maximisation and housing as required
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Complete Debt Relief Orders on behalf of clients
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Use your interpersonal skills to explore, listen and understand complex problems as they affect each individual and tailor approach to advice accordingly
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Provide a clear plan of action and follow-up on actions relating to cases as appropriate
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Follow-up on actions relating to cases as appropriate
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Identify and escalate serious problems, including safeguarding, appropriately
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Ability to work to own initiative within a team environment.
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Work closely with service colleagues and wider CAML team
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Support clients in CAML offices and outreach venues
Monitoring Quality and Case Recording
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Ensure all client engagement and support is comprehensively and accurately recorded
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Review your work, and monitor quality standards, as per the Citizens Advice quality framework
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Ensure data protections regulations are adhere and office procedures followed
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Work with your line manager, senior managers and charity colleagues to develop and improve services, and your own standards.
Other Duties and Responsibilities
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With wider charity team and other organisations, ensure clients are supported with related advice issues
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Ensure all work is fully compliant with our policies and procedures and Citizens Advice Quality Standard
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Assist and contribute to the charity’s communications, research and campaigns work
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Maintain positive working relations with our stakeholders
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Professionally represent Citizens Advice Merton and Lambeth
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Other duties as requested by your line manager, senior manager and Chief Executive
Professional Development
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All our team receive comprehensive induction to the charity and our work. We support Advisers in their professional development to ensure we’re up to date with recent legislation, case law, policies and procedures relating to benefits and debt and undertake appropriate training as agreed with your line manager (Head of Advice Services).
Person Specification
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Generalist Adviser certificate (Citizens Advice or equivalent) – Essential
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Accredited debt adviser (either through relevant Citizens Advice debt training, Wiser Adviser training). – Essential
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Ability and willingness to comply with Citizens Advice quality standards
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Experience of using client management databases (we use Casebook) - Desirable
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Ability to prioritise work, meet deadlines and manage caseload - Essential
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IT competency and experience - Essential
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Ability and willingness to work as a team - Essential
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Understanding of and commitment to the aims and principles of Citizens Advice service - Essential
This job description and personal specification does not form part of any contract.
If you’re interested in the role and joining us, we would be delighted to hear from you. Please follow the link to our website to find out how to apply. (please note we will not consider CVs for this role).
The deadline for applications is 6pm, Monday 24th June 2024.
If you do not hear from us, we are afraid your application was unsuccessful.
We reserve the right to close applications early if we receive sufficient applications for the role.
We are registered with the Information Commissioner's Office and will process your personal data in accordance with the General Data Protection Regulation and Data Protection Act 2018. Please refer to our online Privacy Policy for more information on how your personal data will be processed and stored.
The client requests no contact from agencies or media sales.
BACKGROUND
The Helen Bamber Foundation (HBF) is a pioneering Human Rights charity supporting refugees and asylum seekers who are the survivors of trafficking and torture, including gender-based and ‘honour-based’ violence. Recognising the complexity of each client’s suffering and needs, the Foundation provides specialist medical consultation, therapeutic care, legal protection and practical support to survivors of human rights violations by helping men, women and children heal the emotional and physical damage they have suffered through torture, trafficking or other forms of cruelty. We take the learning from our work to develop partnerships to increase survivors’ access to services, and use the learning generated by our clients and partners to drive system change.
Since August 2020, Asylum Aid has been part of the Helen Bamber Foundation Group. Asylum Aid operates as an independent charity, led by its own Executive Director within the group structure, and is ambitious about growing its impact and reach in the future to ensure protection from persecution for those who need it. For over thirty years, Asylum Aid has been providing legal representation to some of the most vulnerable people seeking asylum. It has built an expert service, delivering vital and life-saving services in some of the most complex legal cases, with a particular speciality working with unaccompanied children, survivors of trafficking, torture or other forms of human cruelty, and stateless people. In this role you will support both charities alongside the CEO, Executive Director of Asylum Aid and Senior HR and Operations Officer.
OVERVIEW OF THE ROLE
The Head of People is a new role for the organsiation and you will be joining us at an exciting time, as we are moving into new offices and seek to drive forward our new 2025-2030 strategy. This role will play a pivotal role in implementing our objective to be an employer of choice. maintaining and evolving our strong team culture, and strengthening our position as leader in evidence based management and leadership practices. In this role you will be supported to develop the capacity, capability and human resource systems of the organisation to achieve impact at scale with a strong and effective team and will work in close collaboration with the CEO, the members of the Executive Leadership Team and Management Team as well as the Senior HR and Operations Officer.
You will provide leadership in developing and implementing our People and Culture strategic objectives. Some of your immediate priorities will be undertaking a review of our current policies and systems, preparing for our Pay and Benefits Review and setting up a Wellbeing Review and Consultation. You will also be asked to undertake a review of our equality, diversity and inclusion policy and the accompanying anti-racism action plan. You will bring your expertise in people and human resources to help secure the organisation’s long-term sustainability and impact.
It is an exciting time to be joining us and you will help ensure we build upon our success to date to increase impact, income and team satisfaction. We would like to hear from you, whatever your background. We do not believe that prior charity experience is necessary for this role, please do apply if you believe you have the skills, experience and confidence to make a people and strategic contribution to our ambition to grow impact with our team.
EQUAL OPPORTUNITIES
The Helen Bamber Foundation is an equal opportunities and Living Wage employer. We are committed to attracting and recruiting diverse candidates as we are keen to make sure that our staff, trustees, volunteers and ambassadors reflect the communities we serve and the wider community we work in at every level within the organisation. We particularly welcome applications from those from Black, Asian, Minority-Ethnic, refugee and migrant backgrounds.
RECRUITMENT PROCESS
Please note that you will require the right to work in the UK and the successful candidate will be offered the job subject to suitable references and a DBS check. If appointed, you will be required to give your consent to HBF to receive regular updates on your criminal records status throughout your employment.
Please submit an up to date CV and a covering letter, no longer than 2 pages, by 9am on 1st July 2024 by outlining your relevant skills and experience, as well as how your previous experience that matches the listed responsibilities and person specification. Please state in your covering letter when you would be available to start the role. Longlisted candidates are scheduled to be invited to a short introductory interview of 15 minutes on the 9th or 10th July. Shortlisted candidates are scheduled to be invited to interview in the week commencing 15th July and will be conducted either in person or where needed via Zoom.
We particularly welcome applications from those from Black, Asian, Minority-Ethnic, refugee and migrant backgrounds.
If you have any questions or would like to speak to someone about the role please contact Kerry Smith, Chief Executive Officer.
We give Survivors of trafficking and torture the strength to move on.
The client requests no contact from agencies or media sales.
Action for M.E. Is a leading ME/CFS charity with active involvement in a broad range of research activities. The post holder will accelerate ME research through managing the implementation of our ambitious research strategy alongside our CEO.
The client requests no contact from agencies or media sales.
Any of us could be refugees, in different circumstances. Refugees at Home connects people with a spare room to refugees and people seeking asylum in need of somewhere to stay. We don’t think people who come to the UK for sanctuary should end up on the streets. Our vision is for every refugee and every person seeking asylum to have a safe place to stay.
We recruit and support volunteer hosts who are willing to offer a temporary home and a helping hand. Our role is to carefully match each guest and host, to assess and prepare them ready for hosting, to advise on hosting arrangements and accommodation, and to provide ongoing support to hosts throughout each stay.
We’re now recruiting for a Coordinator to join our team to ensure those who so generously support our work are well looked after and connected with our work. You’ll be ensuring we keep great records about our donors and their experience with us. You’ll be working with our Executive team to report on our work and impact to funders as well as finding new opportunities to raise funds for Refugees at Home. You’ll be using your excellent organisational and administrative skills to help with the smooth running of our organisation, working alongside all members of the R@H team.
We’re based in Brixton, South London. We work from here 3 days per week, with 2 days from our homes.
This role is available as a part time role at 3 days per week, where responsibilities would only include those under ‘Fundraising’ in the Job Description.
Please submit your CV and a cover letter which tells us why you think you'd be great in this role through the Charity Job quick apply service.
The client requests no contact from agencies or media sales.
The British Heart Foundation (BHF) is the leading cardiovascular research charity in the UK, funding around £100 million of life saving research each year - with the Retail directorate contributing nearly £30 million towards this annually.
We are looking for a dynamic, innovative, Head of Retail Service to join our team in supporting our funding of life saving research. You will develop and deliver the Retail service proposition across BHF Retail, driving customer and donor satisfaction.
As Head of Retail Service, you’ll be responsible for fostering a culture of service across the Retail directorate as well as implementing strategies aligned with our values to enhance the overall customer experience, both internal colleagues and external stakeholders (customers & donors).
You’ll lead a small team and work with the wider Retail leadership team to ensure to continually develop and improve the retail service proposition that we deliver. This role will involve collaboration with stakeholders across the business, within Retail and the wider BHF.
Using data led insight, you’ll analyse processes and feedback to identify trends and highlight areas for improvement and opportunities for innovation to stay ahead of the curve and find ways to surprise and delight our customer.
This role will also involve contract negotiation and management and oversee the procurement spend on services to ensure projects are delivered within budgets.
Working arrangements
This is a blended role, where your work will be dual located between your home and either our London head office or our Northampton office. There will be some travel to stores and our Customer Service Centre in Birmingham required.
The use of our office spaces is driven in part by your role and the activities you need to do. This may vary from time to time, so you must be prepared to work in a flexible way to unlock your best work for our cause. Most of our colleagues on blended contracts can expect to spend some time in their office each week, on average.
About you
The ideal candidate will have extensive experience in Retail Service with a focus on both internal and external stakeholders. A strategic thinker you’ll have a focus on long-term service excellence and a passion for delivering outstanding service experiences for both employees and customers.
You’ll be familiar with customer service tools and software used in retail, such as POS systems, CRM software, and communications platforms and will have working knowledge of consumer rights legislation, trading standards and data protection requirements.
To be successful in this role, you will have:
- a project management qualification or extensive experience
- a track record of leading teams and managing a portfolio of projects and work streams to deadline and within budget
- working knowledge of Retail operations and customer experience management
- knowledge of Gift Aid
- excellent communication skills, both verbal and written
- the ability to build effective relationships across the business and strong influencing skills
- excellent attention to detail
- an analytical mind, able to interpret data
- the ability to work under pressure and navigate challenging situations with diplomacy and professionalism
If you are passionate about delivering outstanding service and want to make a difference, we would love to hear from you.
Interview process
Interviews will be held shortly after the closing date. If you are shortlisted, the Recruitment team will be in touch to confirm interview details with you.
How to apply
To apply, please click on the Apply button to be redirected to our career site.
Our vision is a world free from the fear of heart and circulatory diseases.
The client requests no contact from agencies or media sales.
Battersea’s Income Generation department plays a pivotal role in making sure we can be here for every cat and dog now and in the future. Working with colleagues across the organisation, we provide members of the public and organisations with opportunities to engage with Battersea and to support our work. Our Public Fundraising Team is responsible for generating income from new and existing supporters through direct marketing and fundraising events.
We are looking for an interim Head of Public Fundraising to lead and manage the Public Fundraising function at Battersea to achieve targets, deliver exemplary supporter experience and maximise income in line with the Income Generation strategy whilst adhering to Battersea’s high standards of compliance. They will manage the delivery of sustainable income and achieve income growth in line with Battersea’s organisational strategy through the implementation of the Public Fundraising strategy, budgets and operational plans.
As a member of the Income Generation leadership team (ILT), they will also provide direction, support and guidance to the team, fostering a culture of safety and professionalism across the organisation.
This is a 6-month opportunity.
What we can offer you:
In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:
- 28 days of annual leave (plus 8 days paid public holidays) per year
- Discounted gym memberships and cycle to work schemes
- Employee Assistance Programme and access to Wellbeing Resources.
- Generous pension contributions – up to 10% employer contribution
- Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
- Annual interest-free season ticket loans
We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.
Our hybrid working model:
We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.
Diversity and inclusion:
At Battersea, we are committed to developing and supporting a diverse workforce and inclusive culture in all aspects of our organisation. We aim to ensure that this pledge, reinforced by our values, is embedded in our day-to-day working practices and our work together.
By hearing from and valuing different experiences, perspectives, and contributions, we know we can provide the best expert care for every dog and cat who needs us. We welcome and encourage applications from people of all backgrounds, particularly those from diverse ethnic communities and people with disabilities, who we know are currently underrepresented in our workforce.
As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best.
More about us:
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.
Closing date: 23rd June 2024
Interview date(s): 4th - 5th July 2024 (1st round); 15th - 16th July 2024 (2nd round)
For full details, please download our recruitment pack.
To apply for the role, please click the button below. All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.
The client requests no contact from agencies or media sales.
About this role
The Head of HR and Operations is a new position within Sustain and will play a central role in the senior team. You will work closely with the Chief Executive, senior managers and line-managers to provide effective leadership on HR and operational matters. You will lead on creating and improving systems to help us work better; as well as helping Sustain cultivate and embed a positive working culture for the whole staff team. The role will include day-to-day management and ownership of HR matters, processes, recruitment, staff training, skills development and performance management. The role will also lead on the internal people, skills and culture aspects of our diversity, equity, inclusion and anti-racism work.
Sustain is seeking a highly experienced, professional, authoritative, motivated and committed individual, who is great at working with a team to pursue organisational objectives at a leadership level, whilst developing positive relationships across the whole staff team. We are looking for someone who is experienced, confident and competent to set up and improve systems and approaches. We are also looking for a person with several years of senior experience, relevant qualifications, and an understanding of working with a values-driven team of people in the not-for-profit or charity sector, the majority of whom have permanent contracts but fixed-term project funding.
The person appointed will have an appreciation of the aims and values of the Sustain alliance and be excited by supporting our organisation through the transition to better ways of working. The creation of this role follows a period of significant organisational change associated with hybrid working, unionisation and changes in the senior team. This role will benefit from a confident, professional, diplomatic, values-led, collaborative and solutions-focused approach.
The role will not manage a team directly but will work closely to support senior leaders and colleagues who have previously undertaken key HR and operational duties, including Sustain’s Chief Executive, Head of Finance (who will line manage this role) and Finance and Administration Officer. They will also work closely with others on the management team and report to Trustees.
As with all senior roles at Sustain, we expect the person appointed to this role to commit to working mainly at the Sustain office during their probationary period, and thereafter for half of working hours, whilst still benefiting from the flexibility offered to all colleagues. This is part of senior role-modelling of the creativity, support, engagement and mental health benefits that in-person working cultivates between colleagues. This will be managed in coordination with other senior colleagues to enable good in-person coverage and connectivity across the week and across common holiday periods.
Tasks and responsibilities
With a solid understanding of the organisation’s staffing needs, the Head of HR and Operations will work closely with the Chief Executive, Head of Finance and other senior managers to:
- Help Sustain offer good employee contractual terms, processes, employment rights and HR support.
- Implement and develop systems, activities and ways of working that cultivate a positive working culture for the staff team, volunteers and interns, and other people that we work with.
- Oversee implementation and evolution of Sustain’s HR policies, guidance and procedures.
- Lead development and implementation of Sustain’s approach to personnel management, on matters such as performance (e.g. objective setting and work planning), personal development, staff progression, skills, training and learning.
- Review and improve Sustain’s approach to recruitment and induction for staff members, volunteers, student or work placements and paid interns.
- Leading on Sustain’s diversity, equity, Inclusion and anti-racism work, where this relates to recruitment, induction, probation, workplace culture, operations, people and learning, working with and supported by the Core Diversity Group.
- Recording and communicating Sustain’s approach, principally through staff meetings; line managers training; HR processes; and editorial input, oversight and development of relevant chapters of the Staff Handbook, Line Managers Handbook, Recruitment Handbook and Management Handbook.
- Ensuring personal records are handled sensitively, respectfully and with appropriate confidentiality, in line with good organisational culture and data protection rules (GDPR).
In practice this will involve leading on or supporting the following areas of work:
Recruitment, induction and probation
Holding responsibility for overall recruitment and onboarding, induction and probationary approaches, to ensure a warm and inclusive welcome, fairness, consistency and compliance across the organisation. This will include:
- Leading on Sustain’s recruitment processes, supporting Line Managers in writing and grading job descriptions, managing recruitment in line with the ethos and procedures in our Recruitment Handbook, and supporting cultivation of a pipeline of exceptional and diverse candidates.
- Developing, refining and implementing Sustain’s approach to recruitment and our Recruitment Handbook, including streamlining and standardising the shortlisting and interviews process.
- Developing and ensuring high-quality and consistent implementation of welcoming, inclusive and productive induction and probationary period including
- Setting probationary objectives; review probationary training or other needs; and working with line managers to conduct probation reviews.
- Developing the concept of ‘foundation skills and knowledge’ to contribute to the way Sustain develops our induction and probation and creates opportunities for new entrants.
- Helping develop, implement and innovate on recruitment for diversity and overcome barriers to participation, especially for people from diverse ethnic and socio-economic backgrounds.
Support for Line Managers
- Ensuring a high quality and consistent approach to line management across the organisation, including development and implementation of standards, key tools and training, working with the Line Managers Forum and developing the Line Managers Handbook.
- Coordinating the quarterly Line Managers Forum a well as participating in this group, to develop a shared approach to strategic matters; organisational culture and staff development; and helping to cultivate Sustain-style leadership at all levels of the organisation.
- Arranging or providing support, advice, and training for Line Managers, including inducting new Line Managers, and supporting all Line Managers to implement key policies, guidance and support the people they manage in a fair and consistent way compatible with Sustain’s values, organisational needs, good HR practice and open communication.
- Ensuring that one-to-ones and annual appraisals happen consistently and effectively, that good records are kept and that the organisation learns from these and takes forward actions arising.
Staff development, learning, progression and performance management
- Working with managers to ensure high-quality objectives and workplans are prepared for all staff members, reviewed and managed effectively.
- Working with Line Managers to understand and respond to staff skills, needs, progression opportunities and needs or aspirations for personal development.
- Supporting implementation of Sustain’s approach to progression. Note: This area is currently under development as part of a wider Progression Review, and the outcome may include, for example, the Head of HR and Operations ensuring high-quality and consistent processes such as objective-setting, performance review, job grading, sector benchmarking, appraisals and appeals.
- Ensuring all staff are benefiting from personal development opportunities (informed by Sustain’s personal development framework and other assets), and regular opportunities with their manager to review progress against objectives, skills and learning, personal development and wellbeing.
- Leading on the annual appraisal process, ensuring it is consistent and useful and enables staff to develop for themselves, their teams and the wider organisation.
- Building a culture of learning including helping to manage a (small) learning and development budget and helping staff to take up opportunity for learning including:
- coordinating the annual staff training programme covering ‘core skills and learning’, alongside other learning opportunities.
- organising internal and external training and learning opportunities for staff, e.g. webinars, in-person sessions, skills-share sessions, visits, strategy sessions and similar.
- championing use of Sustain’s Volunteering Days for climate and social justice.
Staff team, culture and IWGB Trade Union group liaison
- Ensuring Sustain’s staff culture remains vibrant, creative and welcoming, maintaining Sustain’s friendly, collaborative and flexible approach, while ensuring appropriate policies and procedures are implemented to guarantee the continued high quality of our work, ensure accountability and support people to flourish.
- Leading on staff health and wellbeing projects and ensuring appropriate support for staff relating to physical and mental health.
- Facilitating and fostering open communication and staff consultation processes throughout the organisation; working with colleagues to ensure regular opportunities for staff to connect, reflect and celebrate success.
- Running staff consultations, including collating and presenting the findings, examining options, and developing recommendations for senior managers and Trustees, to inform decision-making.
- Carrying out regular staff satisfaction surveys to monitor employee wellbeing, engagement, safeguarding, satisfaction and to measure effectiveness of line management, and to provide key data to the organisation to inform decision-making, including in relation to Sustain’s diversity, equity, inclusion and anti-racism commitments.
- Participating in staff meetings and reporting to colleagues on key developments.
- Joining senior managers in regular meetings with the Union Liaison Group.
HR and employment contract management
- Working closely with the Head of Finance and senior managers to issue, track and communicate with staff regarding employment contracts, e.g. funding situation, precarity and contract extensions.
- Advising and supporting senior management on employment matters; and how to apply the appropriate organisational values and policies within the legal and ethical framework.
- Working closely with the Head of Finance to support completion of payroll and pension processes.
- Managing potential redundancy and/or end-of-contract processes in line with employment legislation and internal policies; and ensuring that redeployment opportunities are fully considered throughout.
- Managing and reviewing staff records on all absences, to include (but not limited to) annual leave, parental leave, compassionate leave and sickness absence leave, and providing up-to-date information to staff, Line Managers, senior managers and Trustees to enable review and decision-making.
- Helping to manage freelance and consultancy or partnership contracts led by others.
- Maintaining and developing Sustain’s HR information system to manage (including opportunities for further automation), for example, annual leave, absence, and general HR records.
- Supporting Line Managers to conduct exit interviews (or conducting them personally) to ensure routine actions are performed, handover is completed effectively, feedback is captured, lessons learned, and changes implemented where appropriate.
- Helping to manage complaints, grievance and safeguarding processes, working closely with senior managers and the Chief Executive.
- Working with senior managers and Line Managers to ensure that Sustain’s Dignity and Respect Code of Conduct (anti bullying and harassment; safeguarding) is referenced in key places, processes and training, to ensure that this is well understood and treated as a priority.
Policies, guidance and procedures
- Ensuring that Sustain policies, guidance and procedures remain up to date, relevant and legally compliant, supportive to members of staff and in line with Sustain’s needs, constraints and values.
- Ensuring that Sustain’s has organisational statements, policies and guidance that help us to achieve our goals, and to demonstrate, communicate and promote good practice.
- Implementing and managing an HR calendar for compliance checks, policy reviews on existing and future HR policies and procedures, and how this relates to HR and legal good practice, financial analysis, benchmarking, staff consultation and/or Trade Union negotiation.
- Supporting review in areas of concern, for example Sustain’s sickness and absence policy, recording information on patterns, impact and costs, to enable well-informed review of options.
- Carrying out remote working assessments, along with the relevant Line Managers (these are currently based on self-reported information from staff members, not on-site visits).
- Supporting senior managers in Trade Union consultation and negotiation processes, in line with the Trade Union recognition agreement and agreed protocols for the timely provision and consideration of information, transparency, consultation, negotiation and decision-making.
- Providing or commissioning sector benchmarking data, analysis and recommendations to inform decision-making, using the methodology agreed with Trustee oversight, on matters such as pay, annual leave, parental leave, sick leave, and other financial and non-financial staff benefits.
- Communicating and liaising with and consulting the IWGB Trade Union group and wider staff team on key developments in relation to staff development, pay, benefits and working conditions.
Diversity, equity, inclusion and anti-racism
- Being an active member of the Diversity Core Group, which meets regularly to oversee implementation of diversity, equity, inclusion and anti-racism work, with particular attention in this role on recruitment for ethnic diversity and a culture of equity, inclusion and anti-racism.
- Serving on, or taking a lead on, one or more task-and-finish groups to implement relevant initiatives in relation to our DEI and anti-racism commitments.
- Overseeing data collection and reporting, including submission to relevant bodies either for accountability or recognition (e.g. annual Diversity Progress Report; quarterly reports to Trustees; The RACE Report; Living Wage Accreditation).
- Development of HR policies, recruitment, induction and staff management culture and processes to help ensure Sustain is fair, accessible, inclusive and anti-racist in its practice.
Volunteers, paid interns and student placements
- Developing and leading on Sustain’s approach to working with volunteers, student placements, paid internships and similar employment relationships.
- Ensuring consistency and clear communication across the organisation.
- Reviewing the experience of volunteers and interns, and helping Sustain to take action to ensure that people have a positive experience and gain experiences and skills that they need.
Personal specification
Essential:
- Five years of hands-on professional experience as an HR generalist including some experience of working in a similar size organisation.
- CIPD qualification level 5 or equivalent.
- Sound knowledge of UK HR and employment legislation, and implementation of this in good practice.
- Confidence, experience and authority to take a leadership role on HR and operational matters, working with the Chief Executive, Trustees and senior managers.
- Experience at a senior level advising and briefing a senior management team and/or board, especially in a charity or other values-led workplace.
- Proven experience of leading on development and improvement of significant areas of HR and/or operational work, from inception to implementation.
- Experience of end-to-end management of staff team members and their development: recruitment, skills and training, personal development, performance, wellbeing and HR processes.
- Experience of developing skills and learning plans and commissioning and/or delivering learning opportunities including training, workshops and/or coaching.
- Strong problem-solving skills, and negotiation skills and the ability and confidence to provide authoritative, insightful and constructive advice.
- Excellent oral and written communication skills in fluent spoken and written English.
- Proficiency with computer software and records management.
- Highly organised and self-motivated, with the ability to work flexibly, independently and meet deadlines, while having the judgment to know when to consult before proceeding.
- High integrity, with a professional, diplomatic, values-led, solutions-focused and collaborative approach to working with a team.
- Demonstrable commitment to diversity, equity, inclusion and racial justice.
- Experience or understanding of working in a unionised organisation.
Desirable:
- Experience of researching, commissioning and/or analysing sector benchmarking data.
- Experience of managing an external service provider to deliver relevant data and recommendations.
- Experience of managing employment contracts to improve employee information and job security where funding is short-term and project-based, with insights into good practice.
- Experience of delivering training and/or guidance to improve HR functions delivered by line managers.
- Experience of running training, workshops and facilitating meetings and events for staff.
- Insightful experience of helping an organisation manage HR and/or operational change effectively.
- Experience of establishing metrics to track performance over time.
- Experience of working in an organisation funded mainly by project grants.
Diversity
The person appointed will contribute to the mutually supportive culture of Sustain (including colleagues, partners, participants and audiences) in which equality and diversity are not just respected but promoted. Visit our website for some useful advice if you are applying for a job at Sustain.
Sustain is recruiting for this role as part of our Ethnicity Confident and Disability Confident schemes. Applicants who meet all the essential criteria, and who let us know voluntarily (via our Equal Opportunities Monitoring Form) that you would like to be considered in this way, will have an enhanced chance of gaining a first-stage interview.
Sustain welcomes applications from everyone regardless of age, gender, ethnicity, class, socio-economic background, disability, sexual orientation, gender identity, religion and/or belief. We are happy to discuss and consider flexible working at the point of hire. We particularly encourage applications from people from ethnic minority backgrounds, people with diverse identities related to gender and sexuality, and people with disabilities. This is because these groups are currently underrepresented at Sustain. Where two or more candidates are judged to be of equal merit, priority may be given to a candidate who belongs to a group less represented at Sustain.
Strategic Operations Manager - Learning Disability and Autism Services
Reports to: Executive Director
Salary: 40k pa dependent on experience
Hours: 36 hours per week
Location: Head Office Wandsworth SW18, flexibility to support pan-London sites
Annual Leave: 25 days plus Bank Holidays
Contract: Full Time, Permanent
Introduction to Generate:
Now in our 6th decade since starting in 1972, Generate has been dedicated to creating opportunity, choice, and support for people with a wide range of learning disabilities. Our mission has always been to support people to live life fully and to continue to grow and develop within diverse communities.
Our mission is delivered through a strong and demonstrable commitment to inclusion and engagement, a co-managed forum and self-advocacy agenda, person-centred community connections, access to work support, tailored Youth support, healthcare and, not forgetting the fun stuff - Social Opportunities - from wrestling to wellbeing!
The role
We are seeking to recruit a highly skilled business professional as our Strategic Operations Manager, to support our Executive Director, cultivating and nurturing partnerships with stakeholders and commercial partners.
You will be fully accountable for the management, leadership, and sustainable growth of the internship programme in alignment with our objectives. Your responsibilities will include line management, budgeting with the senior management team and deputising for the Executive Director with full operational oversight of all Generate projects.
About you
You will have extensive project management experience, data analysis and reporting skills, plus exceptional people management. You will probably have a relevant degree in social care or community development or equivalent skills or qualifications in business/marketing.
Lastly, Generate shares a common goal: community, courage, working together, good communication, diversity and inclusion and creativity. We work with people with a learning disability, autism, and other disabilities, to build better lives and connect to communities as equal citizens. People are always welcome and supported and we create a sense of belonging.
Closing Date: 21st June 2024
Interested?
If you would like to apply and find out more about this position, please click the apply button to be directed to our website.
Candidates will need to undergo an enhanced DBS check.
Generate is an equal opportunities employer.
No agencies please.
I am excited to be working with an amazing disability support, housing organisation in search of an Interim Service Manager on a 6-month FTC. This is a part-time (4-day week) London based hybrid role. As Service Manager you will report to the Director of Finance and Resources, the Service Manager is responsible for the delivery of high quality ‘front of house’ services for residents of the organisation. This includes responsibility for property and building maintenance, oversite of managed services contracts for catering and housekeeping, reception, front of house services, porters, and customer services, as well as managing external contractors and health and safety.
Main responsibilities:
Provide proactive support to the Senior Management Team on matters relating to Health and Safety and Fire risk of the Charity.
Ensure that contracts are reviewed and tendered when up for renewal ensuring that the Charity gets Value for Money.
Improving business performance and providing maintenance solutions that are appropriate and cost effective.
Use data to highlight trends and initiatives to improve business performance.
Building and Environment:
Ensure that the building, accommodation, and external environment of the organisation is maintained to a high standard and that all repairs are completed in a timely manner
Provide line management and oversight of the estate manager and maintenance team, ensuring that their work is prioritised and delivered within budget.
Responsible for the procurement functions of the Charity.
Oversee all relevant fire, health and safety and environment checks across the British Home ensuring that the charity remains compliant with its Health and Safety and other regulatory responsibilities (e.g., HSE, CQC, etc.).
Conduct periodic reviews of resident’s accommodation and communal areas in collaboration with the Home Manager to ensure that provision is up to standard and in line with resident’s needs.
External Contractors:
Manage the maintenance budget ensuring that all building works are delivered with the annual forecast and the charity receives value for money from its suppliers.
Maintain and review a schedule of contracts and service level agreements with all relevant contractors ensuring the continuity of all building, maintenance, and ancillary services without disruption to residents of the home.
Monitor the ongoing performance of external service/ building contractors and advise the Director of Resources and Chief Executive on the (re) procurement of maintenance, catering, and ancillary services, where applicable
Requirement to engage current stakeholders, as well as identifying and building new external relationships across a wide variety of stakeholder groups
Managing Staff:
Create an environment orientated to trust, open communication, and cohesive team effort.
Manage the ongoing performance and development of line reports including regular supervision and annual performance development reviews.
Conduct regular planning and monitoring of the maintenance team’s work schedule, ensuring that personnel and resources are deployed as efficiently as possible.
Referrals and Admissions:
Co-ordinate all referral and admission enquiries for new and prospective residents, ensuring that new referrals are processed swiftly and accurately to maximise resident occupancy within the Home.
Work closely with Home Manager to ensure room availability is communicated and new resident’s rooms are ready for admissions.
Supervise the collation and reporting of resident’s data for the monthly management report
If you have the above skills and experience and are immediately available, please apply online today, I would love to have a conversation with you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you a technology and information security leader looking to put their mark at British Heart Foundation (BHF)?
As our Programme Lead, you’ll deliver a cyber security programme that will improve BHF’s information security, raise its awareness internally, and protect its assets. You’ll work closely with our Head of Information Security and will manage a team to deliver organisational change and achieve the programme goals and benefits.
You’ll work with key stakeholders across the business and provide regular updates to BHF’s Ops Board and Executive Group.
As part of the Technology Senior Management Team, you’ll work closely with senior leaders in the department to advance the overall objectives set by the Chief Technology Officer.
About Technology Enabling Functions
As we evaluate BHF’s foundational technologies, as well as plan our Cloud, Device and Workplace technology strategies, our Enabling Functions portfolio team supports and improves our infrastructure, enabling teams to better leverage technology & data to improve BHF’s day to day business operations and cybersecurity.
Our three product teams support the following areas:
• Workplace Tech & Infrastructure – responsible for & managing BHF’s Tech infrastructure, & applications roadmap. The team will identify, implement & maintain solutions, to deliver the appropriate infrastructure, hardware & software.
• InfoSec – responsible for supporting and servicing the InfoSec portfolio delivery, across security initiatives to protect BHF data & systems.
• Enabling Functions - responsible for EFs having quality technologies, partnering with the business to identify, evaluate, & implement integrated solutions.
Working arrangements
Please note this is a fixed term contract for 20 months.
This is a blended role, where your work will be dual located between your home and our London office.
At the BHF we believe in the power of being together, so our colleagues on blended contracts can expect to spend some time in their office, at least one day each week, on average. The use of our office spaces is driven in part by your role and the activities you need to do. This may vary from time to time, so you will need to work in a flexible way to unlock your best work for our cause.
Need more help balancing your work and home life? Talk to us about what flexibility is available at the application or interview stage.
About you
With a deep understanding of project and programme processes for a similar sized organisation, you’ll be an accredited Practitioner in industry standard qualifications (e.g. Prince2, MoP, MSP, Agile) and will have knowledge of cyber security frameworks and standards (e.g. ISO 27001, NIST, CIS Controls).
You’ll have previous experience in senior roles within a Technology team of 20+ as part of an organisation that turns over at least £50 million. You also have experience in a leadership role overseeing major change initiatives and working with other team leaders to matrix-manage teams across numerous roles, such as business analysts, technical engineers, developers, and testers.
Able to take a strategic approach to Technology, you’ll have a deep understanding of the partnering role Technology plays in a modern organisation.
You’ll also have the following skills and experience:
• Experience of managing multi-disciplinary teams.
• Able to grasp a problem and get the right stakeholders together and drive them to a resolution.
• An assured, authoritative and confident personality.
• A change advocate, able to hold challenging conversations at all levels within an organisation and with vendors, leading on these conversations where necessary.
• Adept at stakeholder management
• Excellent influencing skills.
About us
We value and respect every individual’s unique contribution, celebrate diversity, and make inclusion part of what we do every day.
Our Equality, Diversity and Inclusion (EDI) Strategy, Igniting Change, along with our internal EDI group, Kaleidoscope, and a growing number of employee network groups (our Affinity Groups), help us create an environment where all our colleagues and volunteers can succeed.
Benefits
To find out more about the benefits available at BHF please download our benefits document at the bottom of the page.
Interview process
Interviews will be held via MS Teams.
Our vision is a world free from the fear of heart and circulatory diseases.
We have a new and exciting opportunity for an enthusiastic, efficient and organised Administrator to join us as a Professional Standards Administrator at The Royal College of Radiologists (RCR) - a medical charity focussing on supporting doctors to deliver medical imaging and cancer services.
The Professional Standards Administrator role sits in our high performing Professional Practice & Quality Improvement team who works to produce a comprehensive program of standards and guidance promoting the RCR’s expertise as leaders in these areas. In this role you will be responsible for supporting the Professional Standards Manager and team in the delivery of key workstreams by providing administrative support across a range of projects. You will need to have good attention to detail and be an efficient multi-tasker as you will also provide secretariat support to allocated committees and working parties.
If you are a proficient and proactive Administrator who is seeking to develop in their administrative career in an impactful role for an organisation with a meaningful mission, then this may be the role for you.
What you’ll do:
· Provide day-to-day support to the Professional Standards Manager to facilitate the programme of professional standards.
· Provide general administrative support to the team.
· Collate and circulate information to committees or relevant groups.
· Support the organisation and delivery of webinars and online events.
· Provide secretariat support (committee servicing) to allocated committees or working parties as directed.
What you’ll need:
- Experience of successful working within a team and the provision of a professional, friendly and reactive service to colleagues and/or customers.
- Experience of undertaking general administrative tasks and responsibilities.
- Good working knowledge of Microsoft packages
- Effective interpersonal skills.
- Strong time management skills with the ability to prioritise work with competing demands.
Why join us?
- Make a difference to the lives of Doctors and the specialities they work in every day!
- Hybrid working (40% working week can be done remotely)
- Modern working environment
- Equipment provided to work from home
- Generous annual leave allowance
- Excellent pension scheme
- Interest free season ticket loan and cycle to work scheme
- Employee Assistance Programme
The role is 14 hours/2 days a week. The requirement is to work from the office every Thursday and there may be the occasional need to come in on some Fridays for which advanced notice will be given. The number of hours worked in the office and flexible working arrangements can be discussed during interview.
If the Professional Standards Administrator role sounds like the next exciting opportunity for you then please find out more about the role, the RCR and instructions on how to apply through the candidate pack.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job title: Director of Fundraising and Engagement
Reports to: CEO
Location: East Molesey office, this is a hybrid work model between remote and office (minimum of twice a week)
Hours: 4-5 days a week
Salary: £55,000 – £63,000 (FTE) dependent on experience
The Director of Fundraising and Engagement plays a crucial part in helping us achieve our vision that no family whose child has cancer, or a life-challenging condition should have to cope alone. With an ambitious fundraising aim over the next 3 years, you will be leading a dedicated Fundraising and Engagement team to generate in excess of £1.2million income annually.
As a vital part of the Senior Management Team, you will report directly to the CEO. Your role involves leading the Fundraising and Engagement team, where you will develop and implement innovative fundraising and engagement ideas along with bringing a high level of enthusiasm. As a hands-on and creative fundraiser, your pivotal responsibility is to ensure Momentum’s income sustainability while fostering personal growth and development for our team members.
Role overview
§ Working with the team collaboratively, responsible for leading the implementation of the fundraising and engagement strategy, which seeks to build and improve existing income streams, accelerate the growth in under optimised and emerging income streams and invest in growth opportunities.
§ Build and maintain a portfolio of high value fundraising streams including legacy giving, major donors along with developing new strategy and approach for individual giving.
§ Develop and deliver Momentum’s annual income strategy to secure in excess of £1.2 million increasing to £1.5 million over the next 3 years.
§ Provide exemplary stewardship of our supporters, focussing on retention and development of supporter journeys.
§ Create opportunities to grow our unrestricted income and support our 3-year strategic plan.
§ Personally manage key trust, corporate and supporter relationships alongside CEO.
§ Responsible for managing, recruiting and leading our incredible fundraising and engagement team to achieve their individual targets
o Line management of key team members includes:
§ Head of Community Fundraising
§ Corporate Fundraising Manager
§ Trusts and Grants Manager
§ Challenge Events Consultant
§ Marketing Manager
§ Track progress towards income and engagement targets, adopting an agile approach to manage risk and directing the team’s efforts to optimise return on investment.
§ Create impactful fundraising and engagement initiatives across all revenue channels, pinpointing key focus areas to enhance the income generation portfolio. Continuously assess and adapt plans and strategies.
§ Monitor the impact of our engagement outputs.
§ Translate budgets and plans into inspiring cases for support.
§ Ensure team budgets are managed effectively.
§ Ensure all targets relevant to your role, within the strategic and operational plan, are met.
§ Be an active member of the leadership team, contributing to the overall strategic and operational plan of the charity.
§ Prepare board reports and attend meetings as required.
§ Optimise volunteer involvement across all fundraising activities and oversee relationships with Ambassadors and other prominent supporters as needed.
§ Guardian of Momentum’s brand, marketing and communications, along with playing a vital role in upholding our reputation.
§ Ensure Momentum complies with all statutory and best practice requirements of Health and Safety for all fundraising and engagement activities.
§ Responsible for maintaining compliance in line with relevant regulatory and best practice requirements, including Fundraising Code of Conduct, Data Protection and GDPR, Gift Aid, and Gambling Commission.
§ Act as a professional representative of the charity.
§ Undertake training as required for your role.
§ Other reasonable requests in line with requirements of the role.
Offer will be subject to an Enhanced Disclosure & Barring Service (DBS) check prior to employment start date. All staff have a responsibility to safeguard and promote the welfare of children and adults. The post holder will undertake the appropriate level of training and is responsible for ensuring that they understand and work within the safeguarding policies of the organisation.
Person specification
Essential
§ Extensive charity experience at senior level in fundraising
§ Experience of developing and delivering fundraising and engagement strategies and plans.
§ Proven experience in budgeting and monitoring performance.
§ Track record of growing and sustaining income for organisations with budgets more than £1million.
§ Extensive experience of leadership and line management of teams.
§ Excellent track record of setting and meeting income targets.
§ Expert knowledge of fundraising law, standards and best practice.
§ Excellent communication and interpersonal skills with the ability to promote the charity to a range of audiences.
§ Ability to motivate and lead a team of fundraising professionals: building positive relationships, developing clear objectives and providing strategic leadership and support
§ Good project management skills with the ability to oversee multiple projects both small and large as well as established work streams.
§ Excellent organisational and time management skills with the ability to prioritise work, handle conflicting demands and meet tight deadlines
§ Work in collaboration across departments and as part of a cross functional team
§ High level of competence in use of IT including Microsoft Office packages and databases, ideally with Salesforce database experience.
§ Financially astute with experience of setting and managing budgets
Desirable
§ Institute of Fundraising member with Certificate in Fundraising
§ Recent experience of leading multi-disciplinary teams.
§ Event management experience.
§ Flexibility to work some evenings/weekends in line with needs.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Please include your notice period and anticipated salary in your cover letter.
Note: Three years experience in a charity fundraising role is required
Job Title: Corporate Partnerships Manager
Contract: Full-time (35 hours per week)
Location: Anywhere in the UK, we are a parent-friendly, remote-first organisation
Our mission is to support and champion how parents can participate in education and have their voices heard.We are a powerful force for good in education in the UK, that strives to bring homes and schools together for the good of all children and society.We have ambitious plans to increase our impact and have established a central fundraising strategy for the first time.Therefore, we are looking for an experienced Corporate Partnerships Manager to play a key role in securing ambitious partnerships that deliver both income and added value for Parentkind.
Parentkind has been active in corporate fundraising for less than one year but has already delivered partnerships totalling multiple seven figures in value. This is a fantastic opportunity to join our growing fundraising team and help to develop our successful corporate partnerships department even further. We are looking for someone with experience in securing a range of partnerships (including COTY, corporate grants, sponsorship, commercial and strategic relationships) with regional and national businesses with the capacity bank income at a 5, 6 and 7-figure level. You will be tenacious in your prospect research, and comfortable to package up creative propositions and compelling proposals tailored to each organisation's objectives.
If you are excited by the opportunity to build something transformational alongside passionate and committed colleagues, we would love to hear from you.
You’ll have
- A minimum of 3 years experience in a business development or sales role
- Demonstrable experience in developing mutually beneficial partnerships
- A strong track record of meeting and exceeding financial targets
- A tenacious approach to research and prospecting
- Excellent interpersonal skills, with the ability to build positive relationships with diverse internal and external stakeholders at all levels
- Excellent written communication skills with strong attention to detail and the ability to produce high quality applications, proposals and presentations
- Strong presentation and public speaking skills
- Strong negotiation and influencing skills
You’ll get
- To join a fast-moving charity with an exciting future
- To help build a corporate partnerships fundraising function from scratch, playing a key role in driving forward the charity’s strategy and shaping our fundraising activity
- Remote working full-time with a great online team culture
- 25 days holiday in addition to UK public holidays.
- A package which includes 'Online GP appointments', 'long-term income protection insurance for ill health (2 years at 75%), 'Death in Service Insurance at 4x income' and more.
How to apply
A job description is attached to this listing.
To apply, please submit a CV and cover letter through CharityJob, outlining your motivations for applying for the role and how you meet the Person Specifications.
To arrange an informal discussion about the role please contact the Head of Corporate Partnerships, Georgie Stanton, at georgie dot stanton at parentkind dot org.
The deadline for receipt of applications is 9am 29th June.
Unfortunately, we cannot consider any applications received after the deadline.
Interviews will be held on an ongoing basis via video conference.
Parentkind is committed to a policy of equal opportunities and we ensure that all applicants are treated fairly and equally.We would be grateful if you would complete the equal opportunities monitoring questions when applying online to help us check that we are carrying out our policy of equal opportunities for all people.The information will be kept confidential and will be separate from your application.It will have no bearing on your application.
Parentkind is committed to meeting the needs of applicants with disabilities.Please let us know if you require any adjustments to your application or interview process.
More about Parentkind
Parentkind is a national federated charity that aims to advance education by encouraging the fullest cooperation between home and school, education authorities, central government and all other interested parties and bodies.We are proud to be the leading membership organisation for parent teacher associations in England, Wales and Northern Ireland.Parentkind seeks to represent all these parent groups as they strive to help every child in their school and we support our 12,500 members to raise £122m annually.
As well as helping parent groups on the ground, we provide resources to support parent participation in education at school and home so that every child can thrive and reach their potential.Ultimately, we want more parents to be empowered to be involved and engaged in their child’s education.The evidence is clear that parental participation in education benefits children in schools and society and increases the opportunities for social mobility for our younger generations.
We are working towards a future where this is considered an essential ingredient in the success of our children’s education by society, schools and parents themselves by:
·Engaging and inspiring individual parents
·Supporting our PTA and other member associations and growing the number if PTAs across the UK
·Helping schools be parent-friendly through guidance and training
·Working with partners
·Championing the role of those with parental responsibility in their child’s education through our research and by influencing education sector interests and policymakers.
The charity's impact is significant, and our work ensures that parent and carer voices are heard at a local, regional, and national level.
The client requests no contact from agencies or media sales.
Key responsibilities
It is a hugely exciting time to be working in the online safety field. New regulation created by the Online Safety Act is set to significantly increase companies’ duties to keep users safe, especially children. At the same time, the online issues which families are contending with continue to evolve at pace: from mis- and dis-information in the age of generative AI, to increasing volumes of misogynistic online abuse, and data and privacy risks to name just a few.
There is cross-party consensus on the importance of tackling these issues, and a real appetite for practical, evidence-led solutions.
Against this backdrop, and ahead of a new government, Internet Matters is recruiting a Policy Manager to help ensure that our voice is heard in these conversations, advocating for the interests of children and families to be put first. This wide-ranging role will include:
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Delivering policy projects on particular issues or themes (e.g. reports, briefings, roundtable events) – and supporting projects from other teams which have policy components. The successful candidate will author external-facing outputs, with support from the wider team.
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Stakeholder engagement, public affairs and influencing – maintaining and developing a network of contacts across Government, Parliament, regulators, the third sector and industry. Identifying opportunities to push forward our agenda with key decision-makers, including through active participation in meetings and events.
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Reactive policy work – e.g. monitoring the policy landscape, writing blogs, producing briefings, responding to consultations.
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Supporting the successful running of our Expert Advisory Panel and Vulnerable Users Working Group, e.g. though producing minutes of discussions, diarising meetings, sourcing speakers, compiling agendas, etc.
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Contributing your ideas to team discussions about the overarching strategy for our policy and research work.
About you
The successful candidate will have professional experience of working in policy, public affairs, or a closely related field. Knowledge of online safety/tech policy would be beneficial, but is not a requirement.
You may have worked for another charity/not-for-profit, a trade association, in government or in Parliament. You are excited by the opportunities of working in a small organisation, where everyone lends a hand to deliver key priorities, and where you can contribute very actively to our wider thinking and strategy.
Sometimes your work may focus on one or two of the key responsibilities listed above more than the others, in line with organisational need and external developments. We are therefore looking for someone who is comfortable with embracing all aspects of the job, with support, even though you may well have a preference for (or greater experience in) certain aspects of it. We are particularly keen to hear from candidates who have experience of public affairs and influencing work, given that external outreach is likely to be a significant focus for us in the year ahead, but please do still apply if your experience lies more elsewhere (e.g. writing reports).
Skills, knowledge and experience
Essential
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Professional experience of working in policy, public affairs, or a closely related field.
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Knowledge of the policymaking process and how it can be influenced, e.g. through Parliament.
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Excellent analytical skills – ability to read and dissect complex information.
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Experience of producing high quality written outputs at speed, including reports, briefings and blogs.
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Ability to collaborate effectively with internal and external stakeholders.
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Project management experience.
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A flexible and proactive outlook.
Desirable
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Experience of working in online safety and/or technology policy.
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Experience presenting and sharing policy and research in a range of settings, including at external meetings and events, tailoring messages to different audiences.
Please note that the postholder may be required to attend occasional evening events or meetings.
All applicants must have legal authorisation to work in the UK.
What else you should know
We offer all employees:
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28 days holiday per annum plus all UK Bank Holidays.
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Extra holiday with length of service up to a maximum of 31 days.
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Hybrid working – split between our office in Central London and home working
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Option to take two volunteering days each year.
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Quarterly team events.
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Season ticket loan scheme.
The deadline for applications is 23.59 on Tuesday 9 July.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Please identify your notice period and salary expectation in your cover letter.
Note: Unfortunately we cannot support applications from international candidates at this time
Job Title: Trust Fundraising Manager
Contract: Permanent, Full-time (35 hours per week)
Location: Anywhere in the UK, we are a remote-first organisation
Our mission is to tirelessly support and champion how parents can participate in education and have their voices heard. We want to be a powerful force for good in education in the UK that strives to bring homes and schools together for the good of all children and society. We have ambitious plans to increase our impact and are establishing a central fundraising strategy for the first time. Therefore, we are looking for an experienced trust fundraiser to play a key role in delivering organisational growth.
This is a fantastic opportunity to join our fledgling Fundraising Team and develop a trust fundraising programme from the ground up. We are looking for someone with experience in raising funds from trusts and foundations, who is an excellent communicator - spoken and written – and who can undertake research to effectively identify appropriate prospects. You will help to develop our case for support and develop a suite of proposals and reports that will convey to funders what Parentkind does, what the parents and schools we work with want, and how we support them. Attention to detail is key, as is the ability to manage your time and prioritise your work.
If you are excited by the potential for helping to establish a brand-new fundraising team and the opportunity to build something transformational alongside passionate and committed colleagues, we would love to hear from you.
You’ll have
- A minimum of two years of experience in trust fundraising
- Demonstrable success in securing four and five-figure gifts
- Experience in managing funder relationships, and developing them into longer-term partnerships
- Strong research skills to help identify suitable prospects whose mission aligns with Parentkind
- Excellent interpersonal and relationship management skills, with the ability to build and maintain positive relationships with diverse internal and external stakeholders at all levels
- Excellent communication skills - strong attention to detail and the ability to produce high-quality written applications, and proposals and deliver impactful presentations
You’ll get
- To join a fast-moving charity with an exciting future
- To help build a trust fundraising function from scratch, playing a key role in driving forward the charity’s strategy and shaping our fundraising activity
- Remote working full-time with a great online team culture
- 25 days holiday in addition to UK public holidays.
How to apply
A job description is attached to this listing.
To apply, please submit a CV and cover letter through CharityJob, outlining your motivations for applying for the role and how you meet the Person Specifications.
To arrange an informal discussion about the role please contact the Head of Grants, Seth Bara, at seth dot bara at parentkind dot org.
The deadline for receipt of applications is 5pm Friday 28th June 2024
Unfortunately, we cannot consider any applications received after the deadline.
Interviews will be held on a rolling basis via video conference.
Parentkind is committed to a policy of equal opportunities and we ensure that all applicants are treated fairly and equally. We would be grateful if you would complete the equal opportunities monitoring questions when applying online to help us check that we are carrying out our policy of equal opportunities for all people. The information will be kept confidential and will be separate from your application. It will have no bearing on your application.
Parentkind is committed to meeting the needs of applicants with disabilities. Please let us know if you require any adjustments to your application or interview process.
More about Parentkind
Parentkind is a national federated charity that aims to advance education by encouraging the fullest cooperation between home and school, education authorities, central government and all other interested parties and bodies. We are proud to be the leading membership organisation for parent teacher associations in England, Wales and Northern Ireland. Parentkind seeks to represent all these parent groups as they strive to help every child in their school and we support our 12,500 members to raise £122m annually.
As well as helping parent groups on the ground, we provide resources to support parent participation in education at school and home so that every child can thrive and reach their potential. Ultimately, we want more parents to be empowered to be involved and engaged in their child’s education. The evidence is clear that parental participation in education benefits children in schools and society and increases the opportunities for social mobility for our younger generations.
We are working towards a future where this is considered an essential ingredient in the success of our children’s education by society, schools and parents themselves by:
- Engaging and inspiring individual parents
- Supporting our PTA and other member associations and growing the number if PTAs across the UK
- Helping schools be parent-friendly through guidance and training
- Working with partners
- Championing the role of those with parental responsibility in their child’s education through our research and by influencing education sector interests and policymakers.
The charity's impact is significant, and our work ensures that parent and carer voices are heard at a local, regional, and national level.
The client requests no contact from agencies or media sales.